SOS STORIES OF SERVICE
SUMMER/2020
Dear Fellow County Teammates Hello to all of you heroes fighting this pandemic for the residents of this County! This year has been extreme, and we continue to see amazing contributions and innovations from every corner of County Service as we fight on. On July 7th, The Board of Supervisors appointed Selwyn Hollins as our new Director of the Internal Services Department. We are all very proud to work for Selwyn and are inspired by his vision to deliver a high level of service including speed, reliability and value to the County family of departments.
"I am also very proud to introduce the Stories of Service series. This series does what so few of us do, tell the amazing stories of how you work so hard, sacrifice so much and make such a difference in what you do on behalf of the County."
I am also very proud to introduce the Stories of Service series. This series does what so few of us do, tell the amazing stories of how you work so hard, sacrifice so much and make such a difference in what you do on behalf of the County. The stories are truly compelling and heartwarming. They remind me of why public service is such a noble cause that we all pursue. Enjoy these stories and help us keep it going by letting us know about some of your accomplishments.
-Dave Wesolik, IT General Manager
Sincerely Dave Wesolik, IT General Manager Internal Services Department
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SOS STORIES OF SERVICE
CONTENTS
Caring for our Communities and Confronting the COVID19 Crisis
04
How to Be a Teams Player
07
New Roles
08
Ready!Set!Go!
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BRMs Expand Support for Departments During COVID-19 15 Crisis ITS Announces Reorganization to Move County Into the Future
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WiFi Locator
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Links and Information
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Caring for our Communities and Confronting the COVID-19 Crisis By Supervisor Kathryn Barger Chair of the Los Angeles County Board of Supervisors
We did not need a crisis to prove that our L.A. County employees are incredible, but in the face of the coronavirus pandemic, every member of the county family has shown their true commitment to selflessness and teamwork. Everyone has taken the “Safer at Home” public health guidelines seriously and made protecting their family, friends, and neighbors a priority. Staying home for everyone’s well-being was an act of sincere kindness. Each member of our county staff has been at the heart of our COVID-19 response. Employees have kept our logistical operations running, housed those experiencing homelessness, provided mental health resources, supported seniors, equipped children, and uplifted businesses. They’ve adapted on the fly and found solutions to difficult problems, truly going above and beyond.
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By foregoing visits to our favorite local landmarks, wearing face coverings, and engaging with loved ones from a distance, every resident has protected those who were most vulnerable to contracting the virus and becoming dangerously ill. We knew the status quo was untenable. If Public Health didn’t take drastic measures, we would have seen a huge surge in cases and massive overcrowding in our hospitals. Because L.A. County acted quickly and residents took guidance seriously, we avoided a dramatic uptick. By all accounts, we have kept the case load low, prevented our healthcare system from being overwhelmed, and are moving into recovery.
CARING FOR OUR COMMUNITIES AND CONFRONTING THE COVID-19 CRISIS CONTINUED... Los Angeles County has vastly expanded access to testing, made medical care available, and guided quarantine efforts all to protect the public. I am extremely grateful for the tireless work of L.A. County employees during this difficult time. Our employees’ commitment to the health, safety, and well-being of L.A. County is inspiring.
The L.A. County Disaster Help Center has been instrumental in helping workers, tenants, landlords, nonprofit organizations, and businesses apply for and receive support. It’s invaluable for people to have a direct line to county employees who can connect them to the services they need in real time.
Caring for residents who are most vulnerable continues to be a priority, particularly those who reside at or work in skilled nursing facilities. Tragically, more than half of the deaths we’ve lost to the coronavirus were in these locations, so it’s critical that we ensure accountability and find solutions. To enhance the protection of these residents, I teamed up with Supervisor Mark Ridley-Thomas to seek out an Inspector General to oversee skilled nursing facilities across the county.
I’m also proud of the L.A. County Economic Resiliency Task Force, which is made up of all five members of the Board of Supervisors in partnership with leaders representing 13 key industries. Members are tasked with developing actionable recommendations for the County to leverage public-private partnerships. Ultimately, these sector leaders are working to improve the economy, create jobs, and enable our county to return to full employment with appropriate and necessary safety measures in place. Many of these plans are already well underway.
We have been innovative and relentless in our efforts to support those in need. From grab and go food sites to home delivery, we have worked so that no family in L.A. County is hungry because of this pandemic. On April 24, the Department of Workforce Development Aging and Community Services launched “Great Plates Delivered” in L.A. County, a statewide meal delivery service for older adults. This program helps those at high risk stay home and stay healthy. Through the program, recipients have three nutritious meals a day delivered from local restaurants. This has the added benefit of an essential economic stimulus to businesses struggling to stay afloat during the COVID-19 crisis. It’s been a win-win! WDACS also created a free pickup and delivery program for older adults and individuals with disabilities. The countywide Critical Delivery Service sends groceries, household items, and other vital necessities at no cost to people who are unable to leave their homes.
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The L.A. County Department of Mental Health has expanded their services so more clinicians are available by phone and text to address the stress, anxiety, and depression individuals may be feeling stemming from the pandemic. The county has also partnered with Headspace, an app that provides tools to help with sleep, meditation, exercise, and mindfulness as residents cope with daily life. After experiencing such profound loss across our communities, both in terms of precious lives and our sense of normalcy, county employees and all our residents deserve easy access to quality mental health care.
CARING FOR OUR COMMUNITIES AND CONFRONTING THE COVID-19 CRISIS CONTINUED... Every L.A. County worker has been impacted by COVID-19. From transitioning to a safer working environment to ramping up resources, I have been amazed by everyone’s resilience and drive. In the face of immense challenges and changes, every employee has continued to show up in innovative and effective ways to serve their communities. Thanks to everyone’s remarkable work to help us move forward, the county recently aligned with the state’s public health guidance and received a variance to move ahead in California’s recovery plan. Recently, this included reopening retail, restaurants, barbershops, and hair salons, which were all long-awaited for our residents. This past week, we’ve also reopened bars and personal care salons, further uplifting local businesses and encouraging a sense of normalcy. We're eager that day camps and recreational camps for youth can resume, which provides opportunities for children to learn, play, and spend time with friends while allowing their parents to return to work with peace of mind. Music, film, and television production are also allowed to resume, which is an important part of the economy in Los Angeles County and will enable many workers to get back on the job. For those looking to return to their fitness routine, gyms and sports training facilities are permitted to reopen. People eager to enjoy the great outdoors can access campgrounds and outdoor recreational spaces. Plus, museums, galleries, zoos, and aquariums can all welcome back patrons for fun, education, and cultural opportunities, which will be especially great as summer starts.
Our efforts are concentrated on simultaneously improving the health of our residents and the economy while being mindful of those most impacted by the pandemic. The decisions to reopen were made with thought and care, allowing small businesses to get back on their feet while providing protections to prevent the further spread of COVID-19. We are confident that with distancing measures and face coverings maintained as common practices, we can keep the positive test rate at eight percent or below and make sure our hospitals don't become overwhelmed. The progress we have made thus far would not be possible without the Herculean efforts of our county employees. Thank you for being willing and adaptable to serve when you’ve been needed most. Your ability to find hope and choose generosity in the face of difficulties required immense courage. I’m thankful that during this historic time, our L.A. County employees embodied selfless dedication and resilience. Moving forward, I am confident that our county will emerge from this crisis stronger and better prepared than ever before. We are on the road to recovery and there is light at the end of the tunnel. I know that by working collaboratively, we can reunite and revitalize Los Angeles County together. For the latest updates, visit my website at kathrynbarger.lacounty.gov or follow me on social media.
How to Be a
By Jamel Thomas
In the Era of Video Conferencing
Player
Show Your Best Self
No Traveling Out of Frame
Pay attention to your camera angle. When speaking look at the camera and not yourself. Speak up when talking and even consider using an external microphone. Dress for your audience. Always be neat.
Communication is key. If you must leave early let everyone know (use the chat feature). Signaling with a single finger in the air is the sign for give me a minute. Signal as needed.
Avoid Multitasking
No Illegal Use of Sound
Doing anything other than active listening from being on another device to writing out your grocery list may send the wrong message.
The mute button is your friend. Unless you are speaking it should be engaged. If possible choose a quiet location. Use a white noise machine when ambient noise is unavoidable.
No Illegal Time Utilization
No Illegal Substitutions
Know when to video conference and when to email or slack. Always figure out the tech on your time. Learn and test software, hardware and network connections before the call.
Let the meeting host know if you can't show. Often meetings are held up due to waiting for attendees that are not going to show requiring someone else to contribute on your behalf.
No Eating on the Call
Let Your Presence Be Known
Everything is laser focused on your face during a video conference call. With front facing cameras getting better and better do you really want the world seeing a close up of you eating your pastrami on rye?
Say who you are when speaking. Don’t talk over each other. Use the chat function to ask questions. Meeting hosts be sure to introduce everyone at the beginning of your meeting.
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NEW ROLES LA COUNTY LIBRARY SHIFTS PROGRAMS AND STEPS INTO NEW ROLES TO SERVE THE COMMUNITY DURING COVID19 PANDEMIC LA County Library has always been dedicated to serving the communities of Los Angeles County, and now more than ever, with doors to its buildings closed to the public since mid-March, Library staff has met the challenges that LA County faces head-on to bring communities essential services needed during the COVID-19 pandemic. Utilizing their unique and diverse skills, Library staff are stepping into new roles and contributing to LA County’s larger efforts responding to the crisis. Drawing on the creative skills of staff, the Library has joined efforts to provide much-needed protective personal equipment (PPE) to assist those on the frontlines. One hundred LA County Library staff have volunteered to sew thousands of face masks, working from home and at Library locations, to help protect LA County workers. Volunteers use either their own sewing machines, or borrow machines from the Library’s MākMō maker mobiles, and repurpose fabric from Library sewing programs, or donate their own supplies. The Library also formed a partnership with the Department of Health Services (DHS) and the Rancho Los Amigos National Rehabilitation Center to 3D-print PPE for healthcare workers, such as mask extenders to alleviate ear pain from elastic bands, and headbands for plastic face shields. With a donation of 3D printers, the Library has been able to print 30 – 40 headbands and 100 extenders per day. Learn more about this project at shieldmakers.org.
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NEW ROLES CONTINUED...
In addition to providing materials to frontline workers, the Library has also contributed to projects that care for LA County’s most vulnerable community members. Libraries have always been a resource for those experiencing homelessness to access education and job resources. After libraries closed, the Library partnered with United Way of Greater Los Angeles and Project Roomkey to continue to aid this community. Library staff prepared 7,000 care kits filled with T-shirts, activity sheets, resource lists, and a digital library card pin to provide remote online Library access; thanks to United Way, the kits are being distributed to Project Roomkey locations. A number of library staff serving as Disaster Service Workers (DSWs) are directly assisting at Project Roomkey sites. Multiple Library locations and its headquarters office have hosted drive-through food distribution events in partnership with the Los Angeles Regional Food Bank, distributing boxes of food to households struggling with food insecurity. Approximately 150 Library staff on DSW assignment have also joined hundreds of other LA County staff working as Contact Tracers; after extensive training with the Department of Public Health, they are contacting those who may have been exposed to COVID-19, conducting interviews, and working to help reduce the spread of the virus with one-on-one phone calls. Library Staff are able to use their finely-honed interpersonal and reference skills to assist with this vital project. Alongside these efforts supporting the frontlines, the Library continues to work to adapt its programming to the virtual space, encouraging customers to stay connected and continue exploring while still at home.
The Library’s Activities at Home webpage is filled with hundreds of digital resources and at-home DIY activities, while Virtual Storytime on Facebook features librarians sharing stories and songs. Virtual Programming—including pre-recorded and interactive programs—continues to be developed, providing new ways for customers to stay engaged. The Spring and Summer Discovery Program is completely digital this year, and encourages readers of all ages to track their reading, write reviews, complete online activities, earn points, and enter to win prizes; it runs through early August. In June, the Library also launched Safer at Home: Stories and Art, a digital collection that invites LA County residents to submit their artworks, journal entries, poems, photographs, songs, or any artistic content that embodies their unique experiences during the global pandemic. Entries are archived on the Biblioboard Library, and are being accepted through September 30, 2020. More information, the submission form, and the collection can be found at LACountyLibrary.org/safer-at-home-storiesand-art. Though library buildings have not reopened to the public, LA County Library is committed to providing essential services for LA County communities that still ensure public health and customer safety. On June 8, the Library began Sidewalk Service, offering hold pickups at 24 select locations, and bookdrop returns at all 85 of its libraries.
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NEW ROLES CONTINUED...
Customers can place holds on their materials using the online catalog, or by phone, and once their materials are ready, they can retrieve them Monday – Friday at a designated station outside the library without any direct contact with staff. The Library plans to double the number of Sidewalk Service locations in July. This year is also the 6th consecutive year of Lunch at the Library, a partnership between LA County Library and the Los Angeles County Department of Parks and Recreation, and is supported by the California Summer Meal Coalition and California Library Association, as well as a grant from the California State Library. The program has always offered free nutritious lunch to kids and teens during the summer months while school is not in session, but meals are usually eaten inside the libraries. This year, the program has shifted to a grab-and-go, no-contact pickup, to allow for physical distancing. The program helps ensure that families, regardless of income, have access to wholesome meals, and runs June 16 – August 7 (with no service July 3), Tuesday – Friday, 12 – 1 pm. Despite challenging circumstances, LA County Library is committed to providing LA County residents with services that support their needs. “Whatever the future brings,” says Deborah Anderson, LA County Library Assistant Director of Education and Engagement, “...we can reassure our customers that LA County Library has been, and will always be, about serving our public however we can.” To learn more about Library services during the pandemic and see Library staff in action visit LA County Library’s YouTube channel, or the website at LACountyLibrary.org/coronavirus.
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READY! SET! GO! Begins with a House that Firefighters Can Defend
As temperatures begin to rise, the Los Angeles County Fire Department has encouraged residents to prepare their homes and property for wildfires by downloading the Ready! Set! Go! Wildfire Action Plan. In the customizable plan, residents will get detailed information and helpful tips on how to safeguard their homes and prepare their families, in case they need to evacuate. Recently, the Department held a news conference at a Malibu home to showcase all the steps that homeowner Bruce and Janette Carpenter took to protect their home from wildfires. With more homes being built in wildland urban interface, there is a greater need to inform residents of the risks with living in areas that are vulnerable to wildfires Malibu is one of many wildland urban interface areas in Los Angeles County that are subject to significant fire risk. “Climate change has made fire season yearround and increased our ever-growing number of wildfires,” said Los Angeles County Fire Chief Daryl Osby. “Firefighters and residents alike are now constantly on heightened alert for the threat of wildfires. The Los Angeles County Fire Department, along with our partnering agencies, stand ready to quickly respond to contain wildfires, utilizing our firefighting resources from the air and ground to help protect citizens and their property.”
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But Chief Osby added this can’t be done effectively without the help of homeowners. “Preparation and prevention go hand-inhand,” he said. “Ready! Set! Go! was designed to provide homeowners with critical information on creating defensible space around their home, retrofitting their home with fire-resistant materials, and preparing to safely evacuate well ahead of a wildfire… The Carpenter family of Malibu is an outstanding example of how a family can best prepare their home to minimize risk in a wildfire.”
"PREPARATION
AND
PREVENTION
GO
HAND-IN-HAND"
Fire Chief Daryl Osby
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The Carpenters experienced a tragic loss when their Malibu home burned to the ground in 1993. They built a new home just one lot away from where their original home was turned to ashes. “We eventually built a much safer house, designed more for fire,” said Mr. Carpenter. “It’s a continual process of eliminating the brush and making it safer. We don’t ever want our house to burn down again. But, I think we came out of it better. We work closely with Malibu and other cities to help residents with fire safety. The collaboration with the City of Malibu has always been excellent and they have strongly supported the Ready! Set! Go! Wildfire Action Plan.”
In other areas of Los Angeles County, you can find out more about how to successfully prepare your home in the wildland urban interface by downloading a free copy of the Ready! Set! Go! guide at fire.lacounty.gov/rsg. For hard copies, contact the Los Angeles County Fire Department’s Public Information Office at (323) 881-2411. If you need additional information about preparing for a wildfire or any other natural disaster, contact your nearest fire station or visit the Department’s website at fire.lacounty.gov. “We will help you discover ways to harden your home against fire, to give you the best chance of survival in a personal protective way for yourself and your family, and also for the structure, based on a possible evacuation need,” said Acting Assistant Fire Chief Drew Smith. “We have a significant amount of fire history in the Santa Monica Mountains. The lush and robust vegetation we have here is fuel that is most likely to promote large fires as we get into the fall months. The issue is compounded because homes become part of the fire problem because of the energy release that comes out of structures that enhances the fire environment and makes it very hard to combat.”
“The Ready! Set! Go! Wildfire Action Plan is designed to increase awareness not only for the homeowners, but also for all the firefighters involved in combating wildland fires in Southern California and up and down the state,” said Acting Assistant Fire Chief Smith. “We know that the significance and threat of wildfire is real, and that we go out there to protect life, protect property, and protect the environment. What we’d like to have happen is that the homeowners work with us together in contributing to us having the best chance to protect their homes and save lives.”
"Harden” your home to improve safety and survival. Create your own Wildfire Action Plan.
“Fire Department experts surveyed our home and made a number of great suggestions to help us create more defensible space around our home and to lower the height of vegetation that remained to increase fire safety,” Mr. Carpenter said. “It took us awhile, but now we have confidence that our home is as fire-safe as possible. “ “My wife and I love the way it looks, and now we also have an excellent evacuation plan, thanks to the program. We think everyone who lives in an area subject to fires should check out the Ready! Set! Go! program, which has made such a positive difference for us.”
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Take action immediately when a wildfire strikes.
Download the Ready! Set! Go! Wildfire Action Plan.
READY! SET! GO! Begins with a House that Firefighters Can Defend
You play the most important role in protecting yourself, your family and your property. By implementing the Ready! Set! Go! Wildfire Action Plan for your home, you can better prepare for the next urban wildland fire. I hope you find the program helpful as you prepare for the possibility of a future wildfire in your area.” -Chief Osby
READY!
This section provides information about safeguarding or “hardening” your home to improve safety and survival: Address—making sure your address is clearly visible from the road Chimney—covering your chimney and stovepipe outlets with the proper type of wire mesh Deck/Patio Cover—recommendations on proper construction and keeping your deck clear Driveway and Access Roads—proper design and clearance Garage—safety options for door, tools and combustibles and flammable liquids Home Site and Yard— creating a radius of defensible space Inside Your Home—safety equipment recommendations Eaves—making them non-combustible Fencing—use only non-combustible fencing Rain Gutters—screen or enclose rain gutters to prevent accumulation of debris Roof—safety tips for your roof Vents—openings should be covered with metal mesh; attack vents should be baffled Walls—build or remodel with fire-resistant materials Water Supply—have multiple garden hoses that can reach any area of your home Utilities—ensure that your family knows locations of gas, electric and water main shut-off controls and how to safely shut them down in an emergency
SET!
This section helps you create your own Wildfire Action Plan, including: Important Phone Numbers What to Take Preparing to Evacuate Assembling Your Emergency Supply Kit Pre-Evacuation Preparation Steps
GO!
This section helps you take action immediately when a wildfire strikes, including: Going Early When to Go Where to Go How to Get There Survival Tips if You Become Trapped When You Are in Your Vehicle When You Are on foot Monitoring When It Is Safe to Return Home After a Wildfire When You Return Home Remembering the Six Ps: People and pets Prescriptions, vitamins and eyeglasses Plastic, including credit cards, ATM cards and cash Papers, including phone numbers and important documents Pictures and irreplaceable memorabilia Personal computer hard drives and flash drives
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BRMS EXPAND SUPPORT FOR DEPARTMENTS DURING COVID-19 CRISIS By Stephanie Todd
For many departments, Teleworking was a wish list item or used in pilot testing for emergencies and/or disasters. But with the spread of COVID-19, all County departments faced an unprecedented challenge in keeping employees safe at home, but still working. In uncharted territory and unfamiliar with remote technology, the departments needed a way to continue "business as usual," and that's when ISD’s IT Team provided guidance. County departments faced limited devices, and employees required various options of remote access from home. The departments needed a secure way to access their applications and files, and continue their communication with their teams. That’s when the Business Relationship Management (BRM) team expanded their support to all Departments to anticipate the department's business needs and ensure the right technology.
As ISD was testing new Enterprise Cloud based options for remote access, the BRM team started to reach out to all departments to gather remote access requirements. Some employees had County-owned laptops, but the majority of employees would be using their home computers. This led to security concerns. How did we know if their home PC was patched? How were they going to access their applications and files that were on-prem, just like they were in the office? Each department has their own set of critical applications that needed to be accessed by their employees. IT staff from many departments were used to utilizing SSLVPN for their remote access, but this needed to be reserved for the essential front -line workers. Many different scenarios had to be covered for all departments.
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As the service demand increased and departments urgently prepared for their staff to work at home, the BRMs established and streamlined communication with the new help desk process and a one-pager decision tree. All 35 departments were assigned with a dedicated 24/7 point of contact for urgent and critical requests. The new process resulted in immediate attention and continuity of business operations. The BRM partnership also included regular check-in, consistent follow-up, and daily remote connectivity reports. the remote access options were being put into place, the BRMs gathered documentation to help employees work from home, establishing the Connect Site (http://connect.lacountygov). The website became the central source of instructional guides for remote access options, collaboration tools and telecommuting tips. The BRMs also coordinated live training from Microsoft and Cisco on collaboration tools. For employees unable to attend scheduled training webinars, the BRMs worked with Brainstorm and offered a self-paced training platform. The BRM team is proud to provide excellent customer service to the County Departments, and support the internal IT teams Our goal has always been to serve as the main strategic connection between ITS and the Departments, providing Department leadership with guidance and solutions that help achieve growth, realize efficiencies and drive innovation. With the ongoing budget cuts, now more than ever, our team is working to leverage existing technology across the County to save Departments money. We look forward to a continued successful partnership with the Departments that we support. The BRM team is managed by Stephanie Todd and consists of Anh Ly, Diane Waskul, Jamel Thomas, Janet Brito, Kenneth Nakahara, Phil Crippen and Ryan Edpao.
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ITS ANNOUNCES REORGANIZATION TO MOVE COUNTY INTO THE FUTURE! ISD is excited to announce a re-organization of their Information Technology Service, that went into effect on June 1, 2020. This re-org is designed to secure our County data and to better align the County with future technologies and move us into the future!
CYBER GOVERNANCE AND OPERATIONS BRANCH A new Cyber Governance and Operations Branch (CGO) has been established at the direction of the CEO to centralize various security functions within an ISD cybersecurity centric organization to provide essential security functions to all county departments. The centralization of developing and implementing policies and technologies to safeguard data, technology and applications, frees up Departments' critical resources to focus on their mission. To meet this challenge, ISD has restructured their Computing Services Branch (CSB) and renamed it the Cyber Governance and Operations Branch. CGO will focus on the following five areas: Endpoints, Secure Access, Data Center, Security Analystics and Governance.
COMMUNICATIONS AND MOBILITY SERVICES BRANCH The Telecommunications Branch has also gone through a reorganization and name change to the Communications and Mobility Services Branch (CMS). CMS has been redesigned to offer services of today, such as remote call centers, WiFi and cellular options (replacing hard-wired) and a new Innovation Division. The realignment will also provide better accountability and management oversight and many divisions have been renamed to be consistent with current and future technologies.
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SHARED SERVICES BRANCH The Shared Services Branch (SSB) has added several divisions from the old Computing Services Branch, to combine all support groups for each product into one organization. Teams from the eCloud and Windows servers, database administration, and open source sections have been added so Departments can have a one-stop shop for all centralized services.
CUSTOMER APPLICATIONS BRANCH
IT BUSINESS MANAGEMENT BRANCH
The Customer Applications Branch (CAB) has added many new countywide services to enhance the telework experience for Departments. A new application for employee check-in and productivity tracking has been developed and is in use by ISD, and a soon to be added hoteling reservation module is in the works. New sections for data science, workflow and eforms are also underway.
The IT Business Management Branch has been created to manage new customer centric organizations as well as internal IT administration. Enterprise projects such as the new online billing system that will allow customers to see their ISD invoices in plain English reside in this branch, as well as the Business Relationship Management team that that assist customers with navigating ISD and aligns the Departments' business needs with County resources.
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findwifi.lacounty.gov
findwifi.lacounty.gov.
LINKS AND INFORMATION WDACS Great Plates Delivery Program https://wdacs.lacounty.gov/greatplates/ ISD The one stop shop for everything telecommuting related. Connect.lacounty.gov DCBA LA County Disaster Help Center (help for businesses, workers, non-profits, tenants/landlords for COVID related help and resources) https://lacountyhelpcenter.org/ Report Illegal Price Gouging stoppricegouging.dcba.lacounty.gov BOS Submit Public Comments to the Board of Supervisors https://publiccomment.bos.lacounty.gov/ Virtual Board Meeting http://bos.lacounty.gov/Board-Meeting/Live-Broadcast Economic Resiliency Task Force Meeting http://bos.lacounty.gov/Live-Broadcast DPW COVID-19 Construction Guidelines https://dpw.lacounty.gov/building-and-safety/docs/pw_guidelines-constructionsites.pdf DPW’s Online Services https://dpw.lacounty.gov/landing/onlineServices.cfm DPSS Toy Loan Backpack and School Supply Drive https://toydrive.lacounty.gov/ FIRE Los Angeles County Fire Department (LACoFD) unveiled its revamped website (fire.lacounty.gov) with a responsive and enhanced design that is user-friendly and accessible by a wider range of devices. TELEWORK We've got an App for that! Quickly becoming the favorite app of 2020 among County departments, the Employee Check-In & Telework Form App is a cloud-based, mobile-friendly app that's easy to use and quick to implement. Using their smart phones or computers, employees check-in and submit their telework (or daily tasks) forms electronically and securely. This makes it possible for managers and supervisors to account for employees, whether in the office or working remotely each day. Interested in learning more? Contact ISD Business Relationship Management at EDLISDBRMTeam@isd.lacounty.gov
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