Programs: Child and Youth Care Counsellor Early Childhood Education Educational Assistant HumanServicesStudentHandbook 2022-2023
Treaty Acknowledgement Here at Lakeland College, we acknowledge that the land we gather on is the traditional homeland, hunting, and ceremonial gathering places of the First Nations, Métis and Inuit. The Plains Cree, Woodland Cree, Saulteaux, Blackfoot, Métis, Dene, and Nakota Sioux people have practiced their culture and languages on Treaty 6 and Métis Region 2 territories for generations and were the original caretakers of this land. Many First Nation, Métis and Inuit peoples call this land home today and have done so for millennia. We would like to acknowledge the history we have created together on this land, and to be thankful for the opportunity to walk together side by side in friendship, learning from our past, and promoting positive relationships for the past, present and future.
Table of Contents Human Services Faculty & Staff ..........................................................................................................2 Registration.......................................................................................................................................2 My Lakeland..............................................................................................................................................2 Course Registration 2 Work Integrated Learning (WIL)/Practicum..............................................................................................3 Desire2Learn (D2L).............................................................................................................................4 GuidelinesAttendance........................................................................................................................................4.........................................................................................................................................5 Refunds .....................................................................................................................................................5 Academic Advising ....................................................................................................................................5 Transfer Credit 5 Course Drop and Withdrawal 6 Participation & Communication..........................................................................................................6 Assignments & Examinations .............................................................................................................6 Format for Assignments 7 Services to Students...........................................................................................................................8 Information Technology............................................................................................................................8 Student Email and Microsoft 365 8 Printing Services 8 Media Services ......................................................................................................................................8 Accessing D2L........................................................................................................................................9 Accessing Microsoft Teams 9 Financial Aid and Awards..........................................................................................................................9 Bursaries, Awards and Scholarships .....................................................................................................9 Financial Services ....................................................................................................................................10 The Commons 10 Library (Centre for Information and Learning Resources)......................................................................10 HealthStudentStudentRecreation...............................................................................................................................................10Services11EmploymentCentre11Services/Counselling...................................................................................................................11 2022 2023 Academic Calendar..........................................................................................................12
• Each student is responsible to follow the expectations, assignment due dates and guidelines for each course.
• Human Services students are flexible, accommodating and willing to overcome difficulties.
• Academic integrity is a fundamental value within our program areas, and students will refrain from plagiarism, copy and pasting, or compromising test platforms in any way.
• Each person is a mighty learner who learns at a different time, rate and in a different way.
• Students have different interests and abilities; therefore, a variety of activities/assignments will be provided.
• The key to success is having a positive attitude about life, work and maintaining good communication, including using active reading, writing and listening skills.
• Human Services students are able to demonstrate working with individuals utilizing an empathetic strength based approach.
• Developing a lifelong learning model and keeping up to date on work related issues is essential in any profession.
Human Services Student Handbook 1 2022 2023 September 2022
• Maintaining confidentiality is essential in the human services field.
• All individuals and families are unique and have the right to be treated with respect and dignity throughout their lifespan within a non biased, inclusive community in class and on social media
Dear Human Services Student:
Welcome to our program! We have designed this Human Services Handbook to help you to develop a sense of belonging, acquire the information you need and get acquainted with the staff, curriculum, program expectations, regulations and procedures. We believe that:
• Individuals who work with people in human services settings need to know developmental expectations and provide for social, emotional, physical, creative, intellectual and spiritual experiences in a developmentally appropriate and holistic way.
• Advocacy is critical to the profession and necessary to raise awareness at a societal level. We will endeavor to teach you the theory behind our beliefs and help you to make this knowledge your Weown.wish you the best of luck and please do not hesitate to contact us if you have any questions or HumanSincerelyconcerns.yours,Services Faculty
Joanne McDonald, Chair BB121 joanne.mcdonald@lakelandcollege.ca 780 853 8641
Nina Barrett, Program Head Educational Assistant BB122 nina.barrett@lakelandcollege.ca 780 853 8509
Registration
Derek Collins, Program Head Child & Youth Care Counsellor BB125 derek.collins@lakelandcollege.ca 780 853 8627
If you have not received your My Lakeland account information, contact us at myLChelp@lakelandcollege.ca.
Course Registration Program requirements may be found at https://www.lakelandcollege.ca/. Course outlines and requirements may be found at https://lakelandcollege.ca/programs and courses/human services/human services course outlines
Human Services Student Handbook 2 2022 2023 HumanServicesFaculty&Staff Staff Office E mail NumberPhone
My Lakeland Students have access to their registration and marks, timetable, transcripts, accounts, tax receipts, and personal information online at https://lakelandcollege.ca/current students/my lakeland. Students are responsible for keeping their email, telephone and mailing addresses current using My Lakeland. The email you provide will be used as the primary communication method with the College. *Faculty will use the D2L email system to contact you.
Susanne Martin, Administrative Assistant BB121 susanne.martin@lakelandcollege.ca 780 853 8618
Jacquie Ganton, Instructor BB122 jacquie.ganton@lakelandcollege.ca 780 853 8552
Janice Aughey, Dean BB121 janice.aughey@lakelandcollege.ca 780 853 8460
Amanda Sargeant, Program Head Early Childhood Education BB124 amanda.sargeant@lakelandcollege.ca 780 853 8786
Students are responsible for ensuring they have completed all required courses for graduation, meeting course prerequisites and maintaining a grade point average of 2.00 or better.
Students are required to present a clear vulnerable sector check, which must be current within the last six months and clear of all criminal charges when presented to the Human Services practicum site.
Letter F D D+ C C C+ B B B+ A A A+ Percentage 0 49 50 52 53 56 57 59 60-64 65 69 70 74 75 79 80 84 85 89 90 94 95 100 Points 0.0 1.0 1.3 1.7 2.0 2.3 2.7 3.0 3.3 3.7 4.0 4.0
Some sites may also require students provide an IRS (Intervention Record System) from provincial Children and Youth Authorities. The required documents must be presented prior to starting practicum. We need to see your criminal record check and IRS check before placing you on practicum.
Human Services Student Handbook 3 2022 2023
Work Integrated Learning (WIL)/Practicum
• Step 7 choose Discussions from the top menu. Click on the topic and then on Start a New Thread. Compose your message, spell check if necessary and click on post to add your message to the discussion board.
• Step 3 log in using your username firstname.lastname@edu.lakelandcollege.ca. Your password will be LLC! plus the last 4 digits of your student number. You will be prompted to change your password the first time you log on.
• Email , located within the top notifications panel, enables you to email your instructor.
• The Calendar will help you to keep track of your assignments.
Human Services Student Handbook 4 2022 2023
• Step 8 choose Dropbox from the top menu. (You are required to complete assignments and submit them to your instructor before the due dates. They are submitted directly to your instructor and are not accessible to your classmates.) Grades and Quizzes can also be found from the top menu.
Attendance
• Step 1 access Lakeland College website (https://www.lakelandcollege.ca/).
Classes are presented using Desire2Learn (D2L), a learning management system, which includes content, online discussions, as well as assignments and quizzes. Please be sure to remember confidentiality and be objective when posting comments online. If your comments are personal in nature, you would be best to email your instructor. Access to the course begins the first day of the course.
• Step 2 select D2L (top right hand side).
• Step 4 read through the Student FAQ’s and News.
**The Pop Up blocker might appear when you click on a link in D2L. You need to answer yes to download the content. If it asks if you want only secure content, you need to answer no.**
• Step 5 select your course (i.e., HS 115, etc.) by clicking the cube .
Desire2Learn(D2L)
If you are using Google Chrome, you may need to right click on the shield in the top right corner of the URL bar. Then click load unsafe script to view all the content.
Regular attendance at classes, labs, workshops and seminars is expected of all students as it is essential for success in any course. Students are required to inform their instructors if they are going to be away. Marks for participation are at the discretion of the instructor.
Students receiving Government specific funding must adhere to the attendance requirement set out by their Absencefunderfor any reason does not relieve a student of the responsibility of completing course work and assignments to the satisfaction of the instructor. In cases of repeated absences due to illness, the student may be requested to submit a medical certificate. Frequent absences may result in the student being placed on probation or being required to withdraw. See Student Procedure 5.63 https://lakelandcollege.ca/current students/student policies and procedures.
• Step 6 choose Content from the top menu. Content will provide you access to weekly readings, lectures and videos.
Absence from exams or tests without a medical certificate or prior instructor approval will be awarded a zero. A supplemental evaluation application is required, and a fee may apply.
Human Services Student Handbook 5 2022 2023
Guidelines Refunds Refunds are calculated based on your official withdrawal date from Lakeland College. Students must follow the proper withdrawal procedure through the Registrar’s Office.
• No refund of current semester fees if you withdraw after the 29th day following the term start date. Students who are required to withdraw do not receive a refund.
• 100% refund of current semester fees (less tuition deposit) if you withdraw in the first 14 days following the term start date (see Term Dates schedule (https://lakelandcollege.ca/programs and courses/human services/child and youth care counsellor important dates)
Academic Advising Chair will assist students with course selections, timetabling, course withdrawals, and transfer information. Students who qualify may be recognized for Prior Learning Assessment and Recognition (PLAR). PLAR is a type of assessment that is used to evaluate skills and knowledge that occurs outside of a formal learning environment. Transfer credit is also an option for students who have studied at a public post secondary institution.
Attendance in class is an expectation to demonstrate professionalism. Students who are experiencing difficulties attending class will be placed on academic probation; therefore, jeopardizing their ability to be placed on practicum.
Transfer Credit Students must be accepted to the program to apply for Transfer Credit.
Students with prior post secondary learning experiences from a recognized public Canadian institution may apply for transfer credit by completing the Transfer Credit form. Lakeland College requires that an official transcript be sent from the issuing post secondary institution. Depending upon the time of year, students should allow a minimum of a month for processing of these requests. Your form and transcripts will be reviewed by the Chair. There is no limit on the amount of course work a student can transfer in for graduation; however, the final practicum must be completed with Lakeland College. Contact your Program Head or Chair for help with transfer credit.
Professional conduct is expected at all times in classroom discussions with respect to confidentiality and appropriate disclosure. In order to maintain a professional learning environment, students must ask permission from their instructors before bringing guests.
• maintaining confidentiality.
Cell phones are not to be used during class unless the instructor gives permission This includes text messaging (See Student Procedure 5.96 (https://lakelandcollege.ca/current students/student policies and Attitudesprocedures)aredemonstrated
Assignments are to be handed in according to the guidelines announced by the instructor. Electronic copies will be accepted if the course is delivered through Desire2Learn. Please install Microsoft Office Suite on your computer by using your Edu account. You can get this free.
• responding sensitively to peers/instructors.
Students wishing to drop a course or withdraw from a course must contact the Chair or refer to the following link at https://lakelandcollege.ca/programs and courses/human services/child and youth care counsellor important dates within the prescribed timelines.
• exhibiting caring behavior to other students.
• completing assignments as required.
Assignments&Examinations
• learning cooperatively rather than competitively.
• willing to risk initiating discussion of a problem you need help with.
Behaviomeasurable.rs,which
• accepting alternate opinions.
• listening supportively and responding appropriately through paraphrasing, interpreting, and questioning on topic.
Human Services Student Handbook 6 2022 2023
• interacting appropriately; that is, speaking on topic, empathetic statements.
Course Drop and Withdrawal
• respecting yourself and others.
• taking responsibility for your own learning.
Participation&Communication
through behaviors and these behaviors are both observable and
• to be in class and attentive before class starts.
This includes discussions outside of class on learning management systems and on social media.
are identifiable, are:
When assignments are given back in class, it is the responsibility of the student to obtain the assignment from the instructor.
For exams written on D2L, the times specified by the instructor must be adhered to. The exams are written individually, and collaboration is not allowed. Outside sources cannot be accessed during the writing of the exam unless specified by the instructor
All work is to be referenced in APA format unless otherwise indicated by the instructor. The Library offers regular tutorials regarding APA. Additional information is provided in the Introduction of each course on D2L. For more information, please consult the Lakeland College Library resource: https://lakelandcollege.ca/current students/research guides
Format for Assignments
Penalties will be assessed against any assignments, which do not adhere to this format. The amount of the penalty will be at the discretion of the individual instructor. Please see Student Procedure 5.12 https://lakelandcollege.ca/current students/student policies and procedures.
* Students may be asked to revise assignments if the format is unacceptable to the instructor.
To request an extension to complete an assignment, you are required to send an email at least two days prior to the due date to the instructor seeking approval. Should you not receive approval or miss the deadline to submit an assignment, late assignments will be penalized 5% per day to a maximum of five consecutive days after which a mark of “0” will be assigned.
Human Services Student Handbook 7 2022 2023
Any student where academic integrity or dishonesty is suspected will be penalized according to the academic integrity procedure. In accordance with Procedure 5.12 (https://lakelandcollege.ca/current students/student policies and procedures), academic integrity is expected at all times.
*Students may redo one failed assignment or exam per course with the approval of the instructor to a maximum of grade of 50% A $200 fee will apply Please refer to the Supplemental Evaluation Student Procedures 5.90 and 5.91 for more information (https://lakelandcollege.ca/current students/student policies and procedures)
Information Technology
Human Services Student Handbook 8 2022 2023
When using a Lakeland computer, please remember to save all your work to either your Microsoft OneDrive or to external storage, such as a USB stick. Anything saved to the computer’s hard drive is erased when you log off the computer. This includes areas, such as the C drive and Desktop.
• The password will be LLC! followed by the last 4 digits of your student ID number. (Example: Student ID 00001234’s password would be LLC!1234)
• Minimum 7 characters
• The account will be firstname.lastname@edu.lakelandcollege.ca
• Special character
After you log in the first time, the system will prompt you to change your password. Your password has the following requirements:
• Capital letter
Before accessing the Computers or WIFI (LLC BYOD), you will have to log in with your Lakeland College student email account, which was created for you already when you signed up to be a student.
• Neither your first nor last name
IT (Information Technology) is located in The Commons in Alumni Hall on the Vermilion Campus and Room 2067 beside the Library on the Lloydminster Campus to assist you Monday to Friday 8:15 a.m. to 4:30 Rememberp.m.
You start the year with $5 in printing credits on your account. You may use these when printing from the computer labs and Library computers. Additional credits may be purchased from the Bookstore in $10 increments. These credits are non refundable so be sure not to buy too many at a time.
Media Services
The Media Services department offers fully equipped graphics workstations available for student use, laminating, color printing and computerized editing equipment. With valid instructor authorization, equipment may be borrowed free of charge for class projects. It may also be rented for personal use.
to bring your student ID card with you when coming for assistance. We require photo identification to make changes to student accounts.
You will also have the opportunity to set up “Self-Service Password Reset” (SSPR). This enables students to reset and change their own passwords without contacting IT, 24\7. This uses an authenticator app, secondary email of your choosing or phone number to set up. After this is complete, you now have access to College computers and WIFI (LLC BYOD) with your username and selected password. Once you set a unique password, you will also have access to Lakeland Learning platforms, D2L and Microsoft Teams.
Student Email and Microsoft 365
Printing Services
ServicestoStudents
Accessing Microsoft Teams
The next step is logging in with your Lakeland College student email account.
• The account will be firstname.lastname@edu.lakelandcollege.ca
Financial Aid and Awards
• The password will be LLC! followed by the last 4 digits of your student ID number. (Example: Student ID 00001234’s password would be LLC!1234).
The Lakeland College awards program is continually growing and developing to reflect the progressive and innovative nature of our institution. Many of the awards need no application, as selection is made by the Awards Committee or by recommendation from faculty. For those awards requiring application, forms will be available from the Financial Aid and Awards Office well in advance of the deadline.
Accessing D2L D2L is the main portal for all your course materials, content, resources, quizzes and instructor communication. https://lakelandcollege.ca/current students/d2l?_mid_=45679
Bursaries are funds provided by donors for distribution to students with financial need. Students must be maintaining satisfactory standing. Many of these bursaries are available by application only. Application forms are available from the Financial Aid and Awards Office by October 15 of each year. Deadline for submission of applications is November 15 of the same year. Final selections are made by the Awards Committee.
• The password will be LLC! followed by the last 4 digits of your student ID number. (Example: Student ID 00001234’s password would be LLC!1234)
The login to D2L will be the same as your Teams and student email.
Bursaries, awards and scholarships are an invaluable resource available to students in funding their education. These awards are presented according to a wide variety of criteria including academic excellence, leadership, athletics, provincial or regional residency, need or a combination thereof.
• The account will be firstname.lastname@edu.lakelandcollege.ca
Microsoft Teams is used for our Live lectures and recordings. Accessing Teams at Lakeland is a simple Itprocess.startsby downloading and installing the Microsoft Teams App on your personal device (PC, Mac), which you can access here https://www.microsoft.com/en ca/microsoft 365/microsoft teams/download app and on your iDevice or Android in the app store.
Bursaries, Awards and Scholarships
The Financial Aid and Awards Office handles applications and provides information and assistance for students applying for federal and provincial government student loans and/or grants. Student loan applications from Alberta and other provinces are available. Information on alternate bank loans and other financial resources may also be available. Students may also seek practical advice about budgeting, money management and the financial implications of post secondary education. The Financial Aid and Awards Office also administers the Lakeland College student awards program.
Human Services Student Handbook 9 2022 2023
After you have successfully signed in, you can add yourself to your classroom Team using the Link or Team code your instructor has provided to you via your course on D2L. From that point on, you will use your Lakeland College Edu email to access your Teams live lectures and recordings through the installed program on your device.
The Commons
and apply!
Recreation Involvement in recreational activities is a great way to meet staff and students, provides an excellent outlet to relieve tension, and is a great source of fun. Lakeland College participates in the Alberta Colleges Athletic Conference (ACAC). A primary goal of the “Rustlers” athletic program is the development of excellence in women’s and men’s sports of volleyball, cross country skiing, cross country running, golf and curling. There are also competitive teams in rodeo and rowing. Intramural activities are organized on a weekly basis and include slo pitch, soccer, football, volleyball, badminton, basketball, curling, “in dorm” golf, and floor hockey. The Recreation Department also sets up special events throughout the year. Students with a common interest are encouraged to form clubs. Past clubs have included ice hockey, floor hockey, outdoor recreation, badminton, archery, rodeo, cross country and alpine skiing, music, and drama. Facilities are available for unstructured, free activity during various time periods most days, evenings and weekends. A wide range of sporting and outdoor recreation equipment is available for use. up on free money! opportunities
A complete listing of the awards available at Lakeland College can be found in the College calendar on our website at https://lakelandcollege.ca/current
The Financial Services Office administers payment of tuition and other mandatory fees, residence fees, parking fees, etc.
students/financial aid and awards . In addition, information received about external awards is made available to students at: www.scholarshipscanada.comwww.alis.gov.ab.cawww.studentawards.com
The Commons offers academic assistance to ALL Lakeland College students at no charge. If you are experiencing difficulty in a course or you would like to raise your GPA even more, visit the Commons.
Library (Centre for Information and Learning Resources)
Check out your
Human Services Student Handbook 10 2022 2023
The Library has a variety of resources, including E books, audiobooks, print books, DVDs and Streaming videos. Students can access and search for these resources by title/author/subject through the Library Catalogue at https://lakelandcollege.ca/current students/libraries.
Search Hoopla for e books and audiobooks only. Download the Hoopla App or go to hoopladigital.com and set up an account. Magazine/journal articles are also available through a variety of electronic databases, available on the Library database page.
Don’t pass
Financial Services
Human Services Student Handbook 11 2022 2023 The facilities include: • indoor swimming pool • indoor racquet courts • hot tub, sauna • double gymnasium • strength training centre • football/soccer fields • tennis courts • Be Fit For Life fitness resource centre
Student Services
Student Employment Centre
The Student Employment Centre provides students and alumni resources and advice on resume writing, making employer contacts and interviewing success. Job boards advertise employment opportunities with additional information available from the Student Employment Centre. The Centre provides applications and material required for listed employment positions. Resume and cover letter writing, and interview assistance are available on an individual basis or through participation in workshops. Students may also inquire about job search techniques using a list of websites from the Internet. Many employers conduct interviews and recruit on campus. The familiar setting increases the chance of a successful interview.
A nurse and counsellor are located on the Vermilion Campus in Student Services to assist students.
The Office of the Registrar provides information on admission policies, procedures, deadlines, program requirements, and status of applications. Student Services staff also approves forms regarding courses added or deleted; change of major, non standard course load; provides information on deferred exams, reexaminations and reappraisals; and determines if students have met requirements for graduation.
Health Services/Counselling
May 26 Lloydminster Campus Convocation
December 16 Last day of Fall Term
Human Services Student Handbook 12 2022 2023 2022-2023AcademicCalendar 2022
February 19 25 Reading Week Spring Break
November 11 Remembrance Day College Closed
September 6 Registration Day, fees due September 7 Classes begin for Fall Term
September 30 National Day for Truth and Reconciliation College Closed October 10 Thanksgiving Day College Closed
November 10 Fall Break for Students
December 17 January 3 Christmas Break for Students 2023
September 14 Last day to add courses
January 24 Last day to drop Winter Term courses. Last day to withdraw from College with 100% refund of Winter Term fees. Last day to withdraw from full year courses with “W” grade or change from credit to audit.
March 27 – April 21 Practicum for Human Services programs (dates vary depending on placement)
November 7 Last day to withdraw from Fall Term with “W” grade or change from “credit” to “audit”
November 21 – December 16 Practicum for Human Services programs
September 26 Last day to drop courses. Last day to withdraw from College with full refund
June 2 Vermilion Campus Convocation
April 7 10 Easter Break College Closed April 21 Last day Winter Term for most programs
January 11 Last day to add Winter Term classes.
March 20 Last day to withdraw from Winter Term courses with “W” grade or change from “credit” to “audit”
January 4 First day Winter Term, fees due