An Interview with Mandy Clarke owner of Nailz2Beauty Salon and Nailz2Beauty Training Academy Isle of Man by Britta Krueger
M
andy, being on the Isle of Man, you were one of the first salons and academies who were able to go back
to work. Were you apprehensive about being in close contact with clients? We were very apprehensive going back, although we were prepared as I had started sourcing PPE the second week of lockdown, so we did have everything in place, we were told we were phase 4 and looking at July so it was a surprise in May when we could open ten days later.
clients were not ready to come back straight away.
How did your clients react to the fact you were able to offer appointments and treatments again?
What precautions did you have to put in place? (PPE, spacing out in the salon, limiting students in courses) We had a great system in place. Clients would ring the bell and wait for their therapist. The therapist would open the door to them wearing a mask and apron let them in. Ask them to use the sanitizer at the station by the door and ask them to put on their mask. If they didn’t have a mask we could provide one for £1 which I put in a charity box as we had a local company donate some masks to us.
Most clients were excited for us to be back open, once we had announced a date to open. I sat for two days arranging appointments. Some
We would then take their temperature with an infrared thermometer, we weren’t too sure how clients would react to this to start with,
but the feedback was great, they loved knowing what their temperature was (whoever takes their own). The therapist would then take the client to have their treatment, and the therapist wore gloves and additional visors depending on the treatment. We have five nail stations, four treatment rooms a brow bar area and a tanning area, as we had to social distance, we removed one of the nail stations to the brow bar area and made sure there was 2m distance between the remaining four. We installed sneeze guards and additional sterilising unifivets for each desk. Uur seats are velvet so we purchased some mechanic seat covers and change them after each client, the
Lashes 7
