LMH Health Volunteers Volunteer Services | Gift Shop | Mario’s Closet Annual Report 2021-2022
LMH Health
Volunteers Mission
The LMH Health Volunteers Organization shall assist and support LMH Health and its patients, staff, physicians, and visitors in providing support for the delivery of quality healthcare in accordance with the objectives established by the institution. The LMH Health Volunteers Organization shall be an integral part of LMH Health and shall exist exclusively for charitable purposes.
LMH Health
Volunteers Vision Statement
Serving Together to Support Quality Healthcare in Our Community.
Officers: 2021-2022
The LMH Health Volunteers Board met in March 2021 and proposed that the 2020-2021 officers and Committee Chairs continue their terms until we are able to gather for an Annual Meeting. President: Jan Pollard Vice President: Robert Fieger Secretary: Shari Raybern Treasurer: Lew Nolan
Committee Chairs 2021-2022
Education and Recruitment: Robert Fieger Retail Shops: Karin Rexroad Governance: Shirley Anderson Finance: Proctor Crow Special Projects: Mary Freeman Scholarship: Michael Miller
Slate of Officer for 2022- 2023 President: Robert Fieger Vice President: Lew Nolan Secretary: Karin Rexroad Treasurer: Linda Wilhite
LMH Health Volunteer Services
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Gift Shop | Mario’s Closet
Summary of Year - 2021 Highlights and Accomplishments January 2021: ⚫ Opened the Gift Shop again for in-person shopping (one at a time) ⚫ Nurse Volunteers called to help with Covid Vaccine process February 2021: ⚫ Gift Shop open 10 am – 4 pm M-F no limit on customers ⚫ Adult volunteers began returning once vaccinated. Re-onboarding requirements initiated for returning volunteers. ⚫ Student Volunteers allowed to return to help with vaccination clinics ⚫ The first volunteer returned for in-person volunteering to help in the Gift Shop. March 2021: ⚫ Provided volunteer support for the Unified vaccine clinic (at the Fairgrounds) ⚫ Volunteer Board made a pledge to the Foundation for $250,000 over the next 5 years for improved patient outcomes with technology. ⚫ Volunteers start at the West Campus. Began to accept new volunteers with new onboarding processes. April 2021: ⚫ Drive By Volunteer Recognition event May 2021: ⚫ Information Desk Volunteers returning and training June 2021: ⚫ Shadowing program cleared to begin and restarted in July. ⚫ LMH Health Volunteer Board Meeting held July 2021: ⚫ Mario’s Closet 10th Anniversary ⚫ Afro textured wigs purchased with the help of the LMH Health Foundation and the Mario Chalmers’s Foundation Annual Report
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2021-2022
Summary of Year - 2021 Highlights and Accomplishments August 2021: ⚫ Provided scholarships to 10 studentsborrowed from our accounts with the LMH Health Foundation ⚫ Wrote check for the pledge to the Foundation - $20,000 this year toward the $250,000 total. September 2021: ⚫ LMH Health Volunteer Board meeting ⚫ Said goodbye to Gift Shop Manager, Raina Heinrich, in September. ⚫ Re-opened Mario’s Closet October 2021: ⚫ Staff temperature and symptom screening process changes ⚫ Fall merchandising for Gift Shop November 2021: ⚫ Holiday merchandising for Gift Shop ⚫ LMH Health Volunteers Board meeting December 2021: ⚫ Hired new Gift Shop Manager, Elizabeth Hall, starting date January 2022. Yearly Total: ⚫ Interviewed 284 returning and new volunteers ⚫ Brought onboard 262 new and returning volunteers; placing, replacing and retraining volunteer roles in the main hospital, clinics, West campus and the Sports Pavilion. Volunteers assisted in 27 different departments in 2021. ⚫ New requirements implemented regarding process and vaccination requirements for Shadowing/Observation students. 138 students (including current employees and volunteers) applied to shadow in 2021. Of those 85 students were matched for shadowing.
LMH Health Volunteer Services
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Gift Shop | Mario’s Closet
Marguerite Lockwood Volunteer of the Year Award Marguerite Lockwood was one of the founding members of the LMH Auxiliary. She was a long-time volunteer up until her death in 2002. Marguerite was known for her dedication to Same Day Surgery where she was assigned. She was professional and a member of the department. Selection for this award is based on ongoing commitment to volunteering at LMH, maintaining high standards as a volunteer and dedication to their service area. JAN POLLARD Jan joined the volunteer ranks in 2000 and began her time with us in the Escort area. She quickly became attached to the Gift Shop and has served there for many years. In the Gift Shop, Jan is one of our talented display volunteers. Anytime that we have new merchandise or a change of seasons, Jan is one of our go-to volunteers to help make the Gift Shop look nice. Jan has also served on the Gift Shop Committee, gone through Tapping Our Leadership and has served as the Gift Shop Committee Chair on the Auxiliary Board. Jan also assisted Kathy, the previous Gift Shop Manager, on buying trips for the Gift Shop and Mario’s Closet. She is currently LMH Health Volunteer President and has served in that role for the past 3 years. MICHAEL MILLER Michael began his volunteer time in 2005. He started with volunteer roles on 2 North and Oncology. He volunteered 2 shifts a week for many years. He was a go-to volunteer to train other volunteers on the 2 North role. He was nominated and received volunteer of the Quarter in 2009. He was nominated multiple times in subsequent years by the 2 North staff praising his “can do” attitude, his terrific smile and positive nature. One staff member said that “He brings a lot of joy to our Unit.” Michael is making a difference currently in the Oncology Clinic on Friday mornings. He was in the Tapping Our Leadership class of 2014. In recent years Michael has been a member of and chaired the Scholarship committee and served on the LMH Health Volunteer Board.
Past Award Winners 2003 Dorothy Green 2004 Bea Carlson and Reathyl Brummett 2005 Barbara Huyser and Levi Daniels 2006 Gaye Groene and Martha Jane Kukuk 2007 Jackie Shmalberg 2008 Mary Lou Holcomb 2009 Beverly Van Dyke and Wallace May 2010 Madge Compton 2011 Geneva Pohl 2012 Lorna Allen Annual Report
2013 Marge Haney and Shirley Anderson 2014 Helen Cobb and Lew Nolan 2015 Julie Hack and Dorothy Miller 2016 Marian Wilbur and Alan Fisher 2017 Paula Carlson 2018 Charlyne Michnick 2019 Dianna Nelson 2020 Bob Williams 2022 Jan Pollard and Michael Miller 5
2021-2022
The Ryan Kanost Student Volunteers of the Year This award is to recognize students who have demonstrated exemplary service to the hospital during their time as a volunteer. It is named after a former LMH student volunteer, Ryan Kanost, who passed away in September 2006. The award honors Ryan’s spirit of volunteerism: his positive attitude, willingness to help, and appetite to learn. NIRALI PATEL. Nirali began volunteering in August 2016 as a junior volunteer. Since she started, she has served in many departments, including Escort, the Family Birthing Center, 3 West and currently Neurology Specialists. In total, she has given almost 280 hours of service to LMH Health. Nirali has touched the hearts of many people here at LMH Health. She is always cheerful, willing to learn new things and is self-motivated to help with anything needed of her. EMMA YACKLEY. Emma started volunteering in June 2015 as a junior volunteer. Since starting, she has helped in many departments, including the Laboratory, Surgery, 2 North, 2East/ICU, Cardiac Rehab, the 4th Floor Acute Rehab Unit, the Pain Management Clinic and, most recently OrthoKansas. In total, she has given almost 205 hours of service to LMH Health. Emma has been a dedicated and hardworking addition to our volunteer program! LUCY ZUO. Lucy began volunteering in July 2016 as a junior volunteer. She has helped in many different departments and is always happy to help out in a pinch with projects any given day. She has assisted the 4th Floor Acute Rehab Unit, the Laboratory, Mario’s Closet, the Gift Shop, Escort, 2East/ICU, Admissions and most recently, the Pain Management Clinic. She has given over 200 hours of service to LMH Health. Lucy is always positive and helpful, with a kind word to share.
LMH Health Volunteer Services
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Gift Shop | Mario’s Closet
The Ryan Kanost Student Volunteers of the Year ASHTYN STUTZMAN. Ashtyn Stutzman started volunteering in January 2020, just before our program closed with the pandemic. Ashtyn return in March 2021 as one of the first college volunteers to return to our program, assisting with the vaccination efforts. Since then, she has continued to serve at OrthoKansas, Neurology Specialists, the GI Lab and most recently in Oncology. Ashtyn is incredibly hardworking and has made a positive impact on our program since she started. She has given 142 hours overall. CHLOE THORNTON. Chloe Thornton started as a junior volunteer in June 2015. She has helped in many departments, including the Laboratory, Surgery, LMH Therapy Services, 3 West, and most recently the GI Lab. Since she began, Chloe has given 132 hours of service to LMH Health. She is always cheerful, works hard, and is happy to help with anything needed.
Past Award Winners 2008 2009 2010 2011 2012 2013 2014 2015
Todd Crawford Justin Groenwold Bryce Ridgeway Jackie McCullough and KyAnne Hall Amar Bhakta Dakota Bunch Sam Ho Nadia Hamid
Annual Report
2016 2017 2018 2019 2020 2022
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Eric Wang Alex Adkins Meeli Patel Jacob Steinle Talia Rowland and Auria Jackson Nirali Patel, Emma Yackley, Lucy Zuo, Ashtyn Stutzman, Cloe Thornton
2021-2022
The Allyson V. Leland Staff Mentor of the Year Award: In March 2022, the Volunteer Board unanimously approved to name this award after Allyson Leland, in honor of her 32 years of dedication and leadership as the Director of Volunteer Services at LMH Health. George Rennels, Unit Secretary, Surgery Department Nominated by Dianna Nelson, Beverly Bartscher, Charlotte Sparkes, Denise Richards, Ellen Neis, Mary Freeman, Patty Wells and Suzanne NaPier. We would like to nominate for the LMH Health Staff mentor of the Year 2022, George Rennels, Unit Secretary, Surgery Department for your consideration. Working for LMH Health since 1976 this loyal staff member is a calm, steady and important part in this often fast-paced area of quality healthcare in our hospital. He can often be seen assisting and talking with physicians and nurses as they work to provide their best to their patients. One can also observe George deep in concentration working at his job with his computer and papers while around him are several conversations happening at once. A life-long resident of Lawrence, George knows many people and we are sure, when patients or family members see him in the pre-op area, they are soon comforted at an often nervous time with a smile and nod from a familiar face. What a treasure for our hospital is George Rennels. As volunteers, we depend on George daily for our time to run smoothly. If you are fortunate to work the first shift, you receive a grateful greeting by George. He starts you out right with his dependable list of surgeries and information complete with arrival time of patients he has noted in red ink (so valuable to know if 1, 2 or 3 are due at the same time). George also makes sure the vocera (your connection to hear when surgeries close) he provides is charged and ready to go. George is very dependable and rarely misses a day but, if that happens, there might be a brief scramble by the nurses to provide these items so important to doing our job. During a shift there might be questions from a patient’s family member, i.e. may they now go back to be with the patient before surgery? With all his years of experience George pleasantly answers his phone, usually quickly finds the answer or will politely tell you he will find out the answer and always calls you right back. In all, George goes above and beyond to support our volunteer efforts which creates a very positive experience for us. If you are lucky to be sitting at the Maine Street desk when George leaves for the day, he always gives you a smile and a wave. We thank you for being given the occasion to honor George Rennels in this way. We are but a few representatives of the many grateful volunteers through the years: Beverly Bartscher, Charlotte Sparkes, Denise Richards, Dianna Nelson, Ellen Neis, Mary Freeman, Patty Wells and Suzanne NaPier
Past Award Winners: 2019 2020 2022
Vic White, LMH Therapy Services/Fit Assist Debbie Ridgway, Family Birthing Center George Rennels, Surgery Department
LMH Health Volunteer Services
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Gift Shop | Mario’s Closet
Financials Gift Shop | Mario’s Closet | LMH Health Volunteers combined Detail of income and expenses will be provided upon request
LMH HEALTH AUXILIARY FINANCIAL REPORT
Auxiliary/Gift Shop/ Mario’s Ending 2021
Auxiliary/ Gift Shop/ Mario’s Ending 2022
INCOME
Ending 2021
Ending 2022
Merchandise Sales
$141,620
$283,641
Fundraising Income
$1,164
$9,591
Cost of goods sold
$73,734
$162,829
Gift To Hospital
$11,000
$20,000
Scholarships
$11,000
$10,000
Checking/ savings balance
$64,015
$97,911
EXPENSES
Financial gifts to the hospital 2021
The LMH Health Volunteer Board made a pledge of $250,000 over the next five years for the Improved Patient Outcomes initiative for Technology.
2020
The LMH Health Volunteer Board funded $11,000 to purchase Staxi wheelchairs for the LMH Health West Campus.
2019
The LMH Health Volunteer Board voted to fund the remaining $55,000 installment of the pledge for $250,000 for the Cardiac Cath Lab renovation.
2018
The Auxiliary Board voted to make the third installment of $65,000 toward the pledge of $250,000 for renovation of the Cardiac Catheterization Lab and Cardiovascular Services initiative. We have a remaining $55,000 left on this pledge.
Annual Report
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2021-2022
Volunteer Services Department Stats 2019
2020
2021
Volunteers
821
457
246
Volunteer Hours
63,989
11,712
16,326
Volunteers Oriented
332
138
83
Observation Students Processed
158
50
17
Physician Shadowing Students Processed
124
31
121
Scholarship awardees- 2021 - 2022 Academic Year The LMH Health Volunteers award three new high school students a $1000 scholarship, renewable for a total of 4 years for students who are anticipating healthcare majors and who maintain a B average GPA. We also award a KU School of Nursing scholarship on alternating years as requested. The following students have received scholarship contributions this past school year:
LMH Health Volunteer Services
Avery Carroll: University of Kansas Kele Carter: University of Kansas Elijah Eklund: University of Kansas Brandy Hadl: University of Kansas Eileen Huang: Case Western Reserve University Maira Munoz Garcia: University of Kansas Ayla Nguyen: University of Missouri, Kansas City Grace Schieferecke: Kansas State University Kacee Truong: University of Kansas Emma Yackley: Creighton University
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Gift Shop | Mario’s Closet
Our Volunteers Service Awards and Anniversary Pins
Celebrating 5 years of service in 2021
Celebrating 10 years of service in 2022
Celebrating 1 year of service in 2022
Carladyne Conyers
Susan Anderson
Martha Dorssom
Paul Flower
Mary Gates
Rick McNabb
Barbara Keltner
Elaine Schmidt
Margaret Lyons
Barbara Schnitker
Mary Johnson
Marcia Smith
Stephanie Porto
John Spurgeon
Glen Starnes
Sherry Vratil
Lynne Starnes
Celebrating 15 years of service in 2022
(started in 2021)
Susan E Andersen Tristan Claxton Maximo Emerson Sachindra Gamage Nancy Hambleton Lorri Hoelscher Kellynn Jennings Beth Kelly
(started in 2016)
Vicki Wilkerson
(started in 2012)
(started in 2007)
Grace Kim
Proctor Crow
Christopher Kywe
Joleen Bechtel
Hiroko Kobayashi Jordan Lavin Ryan Lee Paddison Lowe Daly McKay Suzanne NaPier Karen Nelson Trinh Nguyen Mezvah Nobi Jayden Pierce Reagan Smith
Annual Report
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2021-2022
325 Maine Street | Lawrence, KS 66044 | 785-505-3313 | www.lmh.org
