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17 JANUARY 2020 ISSUE 336
A SPA BUSINESS PUBLICATION
SHA reveals global growth plans SHA Wellness has cited ambitions to have a clinic on every continent within the next 10 years, following its recent announcement of expansion into Mexico and the UAE. SHA's flagship Spanish destination welcomes approximately 6,000 guests a year and remains at "full capacity". VP Alejandro Bataller told Spa Opportunities: "We feel we've reached our maximum potential at SHA Spain, so we wanted to make our offering more accessible to a global market." The brand explored multiple potential international locations, assessing climate, environment and access to clinical resources. Analysis showed Mexico and the UAE were best-suited to the business'
â– SHA Mexico is due to open in 2023
needs and the locations are set to open by 2021 and 2023, respectively, with SHA developing and managing both properties. Both sites will offer the traditional SHA Method and health programmes,
"We always aim to offer outstanding therapies and uphold our high standards, but it's important we tailor our offering to each market's
however, the brand anticipates each site
individual needs," Bataller said.
will attract guests with specific needs.
MORE: http://lei.sr/m5P4x_S READ MORE ONLINE
We want to make our offering more accessible to a global market Alejandro Bataller
LATEST
JOBS EXPANSION
NEW OPENING
Six Senses announces UK debut London property set to open in 2023
Kim Jong Un opens mountain thermal spa
p9
Resort features indoor and outdoor hot-spring bathing
p10
p26
spa opps people CoMo chief executive Olivier Jolivet unveils upgraded Cocoa island resort in the Maldives
C
OMO Hotels and Resorts
Maldivian coral walls and
has reopened Cocoa
Kajan thatched roofs.
Island, the Maldivian
The resort has also gained
private island resort, following
an open-sided Pilates and
a seven-month refurbishment.
yoga studio, which sits in an
"The Maldives has
elevated position above the
become a highly competitive
lagoon, offering 360-degree
market," said Olivier Jolivet,
views. A third of the private
COMO Group's CEO.
island is occupied by the
"Luxury hotel companies
COMO Shambhala Retreat,
keep raising the ante, from
the island's wellness centre,
building ‘reclaimed islands', to
which offers Asian-based
tunnelling out underwater wine
wellness therapies, nutritional
cellars. Sometimes we forget that nature and simplicity
advice and exercise. ■■Jolivet said nature has a role to play in modern luxury
have a very important role
COMO owner, Christina Ong, said "The moment I
"The Maldives is a highly competitive market with luxury hotel companies constantly upping the ante"
to play in modern luxury." COMO Cocoa Island is home to 34-overwater villas inspired by local Dhoni
first encountered Cocoa, something about its spirit snagged me. It felt so graceful and healing."
boats, the accommodations
contemporary interiors
have been inspired by the
have been recast top-to-
created by Singapore-based
island's nature and now
Maldivian sister-site – COMO
bottom with clean-lined,
Lekker Architects. The villas
include wood, traditional
Maalifushi in Thaa Atoll.
COMO Cocoa Island has a
Ingo Schweder appointed to provide industry expertise for zero-carbon saudi Arabian wellness resort
I
ngo Schweder, founder and CEO of GOCO and MD of Howarth HTL
"Our input will drive a concept that will set a new benchmark for the luxury wellness hospitality industry"
Health and Wellness, has been appointed to provide
accommodate 835 villas
input will help drive a concept
hospitality development
and condominiums. Triple
of wellness that can be
and industry expertise for
Bay will be the core of
found across AMAALA, a
a Saudi Arabian mixed-use
AMAALA, and will feature
project that will set a new
development project.
wellness, medical and surgical
benchmark for the luxury
facilities. It will include an
wellness hospitality industry."
Set to open in 2030, the 31.4sq km (12.1sq mi)
integrative holistic wellness
mixed-use development
centre, medical wellness
also provided AMAALA
■■Construction is scheduled
project, called AMAALA, will
resort, a wellness village
with wellness guidance,
to start in 2020
range across three different
and a research institute.
technical services and
locations – called Triple Bay,
2
GOCO Hospitality has
Schweder said: "I‘m proud
The Island and The Coastal
to be a part of this project,
Development – which will
and hope that our focused
www.spaopportunities.com
design recommendations. Construction is set to start in 2020. ©Cybertrek Ltd 2020
Issue 336
Jobs start on page 26 >>>
spa opportunities Contents issue 336 02
People
10
News
13
Diary
14
Spa Opps insights
Emlyn Brown underlines Accor's wellness focus
26
Spa and wellness careers
G
28
Web address book
■■Brown said it's time to reassess the value of wellness
"We want guests to experience a sense of wellbeing and leave feeling better than when they arrived"
lobal hotel operator,
Business gives insights into
Accor, has published a
Accor's strategy for delivering
white paper dedicated to
wellness interventions to
wellness across its portfolio
hotel guests in all areas,
of brands, which include
including those beyond the
Raffles, Fairmont and Sofitel.
walls of hotel spas and gyms.
"Accor is making wellbeing
have guests experience a
We're looking at things such
sense of wellbeing during
as how much the company
their stay and ensure that
invests in wellness; how we
they leave feeling better than
integrate 'feeling better' into
when they arrived; better
the entire customer journey,
rested, more nourished
so our guests can stick to
and in a happier state of
their healthy habits while
mind," Brown added. Accor claims the paper
how we provide spaces for
will act as a catalyst to
them to discover new ones".
help energise and focus
It's a Wellness World: The
the company's wellness
Global Shift Shaking Up Our Issue 336
©Cybertrek Ltd 2020
Kim Jong Un opens mountain spa resort, Hyatt to expand presence in Finland, OneSpaWorld announces extension of Celebrity Cruises partnership and California's latest hot spring convention
Upcoming conferences, exhibitions and trade shows around the world
A military skincare range produced with the help of the US military and a 900km Australian bathing trail
The latest jobs and vacancies from the world of spa and wellness
Job opportunities
26
"At Accor, our goal is to
a company-wide imperative.
they're away from home; and
Ingo Schweder appointed to assist Saudi Arabian wellness resort, Olivier Jolivet unveils refurbished COMO Maldivian resort and Emlyn Brown discusses Accor's renewed wellness focus
teams globally and
sign up to spa opportunities: online: www.leisuresubs.com email: subs@leisuremedia.com tel: +44 (0)1462 471930 Annual subscriptions: uK £80, uK students £42, international £114. @spaopps Read spa opportunities free online: www.spaopportunities.com/digital www.spaopportunities.com
3
spa opps people
Jobs start on page 26 >>>
Susie Ellis welcomes two new appointments to GWi's board of directors
S
usie Ellis has welcomed Renee Moorefield and Michelle Floh to the
"Michelle and Renee's backgrounds will inform the GWI's programmes initiatives and projects"
Global Wellness Institute's (GWI) board of directors. Floh leads the Rona and Jeffrey Abramson Foundation, a non-profit which focuses
■■Ellis said she is thrilled to welcome Floh and Moorefield to the board
organisation that provides the
shares my personal goal to
wellness industry with fresh
make wellbeing a priority
ideas and best practice."
wherever we work, live and
Moorefield, an existing
play," said Moorefield, GWI chair and CEO Susie
on improving the health
GWI member, chaired the
and wellness of families –
Wellness at Work Initiative
Ellis said: "I'm thrilled to
particularly women and girls
and helped to shape and
welcome Renee and Michelle,
– worldwide. In this role, she
guide The Wellness Moonshot
their backgrounds will inform
draws on her experience in the
campaign. She is also the
the GWI's programmes,
American and Candian private
co-author of Driven by Wellth
initiatives and projects".
and public healthcare sectors
and CEO of Wisdom Works.
Floh said: "I'm privileged to join the GWI, a trusted
"It's an honour to be part of an organisation that
Moorefield and Floh increase the number of GWI board members to 13.
Terry Prager joins natura Bissé as executive director of hotel and day spas
S
panish skincare brand
renowned globally for its
Natura Bissé has
professional expertise and
appointed Terry Prager
achievements," said Prager.
as executive director of
"Natura Bissé was recently
hotel and day spas.
awarded the accolade of
The role involves leading the
World's Best Spa Brand [at
development and execution
the World Spa Awards] for
of the brand's US strategy to
the second consecutive year,
maximise profitable growth in
which speaks volumes to the
hotel and day spa channels.
depth of professionalism and
Prager has 30 years'
quality the brand portrays.
experience in the international
I look forward to a bright
spa industry and was
future with Natura Bissé."
formerly VP of development and operations at ESPA
Nancy Feetham, Natura ■■Prager has 30 years' experience in the international spa industry
International Americas, she
Bissé SVP, said: "Terry has a results-oriented
It's a privilege to work with a brand known globally for it professional expertise and achievements
has also held roles at Ritz Carlton and InterContinental. Nancy Feetham, Natura Bissé's GM and SVP,
leadership style, new business development skills and a focus on strategic efforts. I am confident her
has tasked Prager with
cultivating and building new
strengthening the brand's
business opportunities that
be working with such a
will help to drive our next
current relationships, while
deliver accelerated growth.
prestigious brand which is
phase of growth".
4
www.spaopportunities.com
"It's a true privilege to
broad industry experience
©Cybertrek Ltd 2020
Issue 336
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spa opps people
MEET THE TEAM For email use: fullname@leisuremedia.com
editor
Liz terry +44 (0)1462 431385
Publisher
astrid ros +44 (0)1462 471911
Head of news
tom Walker +44 (0)1462 431385
Product editor
Lauren Heath-Jones ■■Nowakowski has 23 years of industry experience
"We will change the narrative in the men's health and grooming sector and set the stage for a new era in skincare"
Emma Nowakowski appointed to oM4 men team
E
mma Nowakowski has
Bruggeman, said: "Emma
Male and its skincare
brings a wealth of industry
line haia as global director,
knowledge, skills and
education and training.
experience to the position to service excellence in
and previously worked at
everything she does." OM4 and haia also
where she served in account
announced plans to expand
services and education roles
its sales and education
since 2014. Nowakowski has
teams, moving to a dual
also worked at Dermalogica
regional education and
and the International
account services model to
Dermal Institute.
provide one point of contact
She said: "We'll change the narrative in raising awareness
for partners' needs. haia is a recent skincare
within the men's grooming
line launched by OM4
sector and set the stage for
men that is designed to
a new era in skincare."
celebrate inclusivity.
Issue 336
©Cybertrek Ltd 2020
Megan Whitby +44 (0)1462 471906
Advertising sales
paul thorman +44 (0)1462 471904
Advertising sales
sarah gibbs +44 (0)1462 471908
as well as a commitment
years' industry experience Kerstin Florian International,
Journalist
Chief executive, Mike
joined OM4 Organic
Nowakowski has 23
+44 (0)1462 471927
Advertising sales
Chris barnard +44 (0)1462 471907
spa opportunities is published fortnightly by the Leisure Media Company Limited, Portmill House, Portmill Lane, Hitchin, Herts sG5 1DJ, uK. the views expressed in this publication are those of the author and do not necessarily represent those of the publisher the Leisure Media Co Ltd. All rights reserved. no part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by means, electronic, mechanical, photocopying, recorded or otherwise, without the prior permission of the copyright holder, Cybertrek Ltd. Printed by Preview Cromatic Ltd. Distributed by Royal Mail Group Ltd and Whistl Ltd in the uK and total Mail Ltd globally. ©Cybertrek Ltd 2020. issn Print: 1753-3430 Digital: 2397-2408 to subscribe to spa opportunities log on to www.leisuresubs.com or email: subs@leisuremedia.com or call +44 1462 471930.
www.spaopportunities.com
7
spa & wellness news NeW OPeNiNg
Resense opens 3,000sq m spa in Ghana Spa consultancy and contract
and products, claimed to
management company.
deliver a sense of place.
Resense, has opened the
R&R Luxury is supplying
Resense Spa & Wellness at
treatments, with Phytomer
the Kempinski Hotel Gold
and Charme d'Orient being
Coast City Accra, in Ghana.
introduced imminently.
The experience features
Due to open in Q2 of
a 3,000sq m spa spread
2020, facilities on the
across three floors, with
second floor will be based
each level dedicated to
around beauty, with hair,
a separate speciality.
nail and barber services.
The first-floor spa has 10
The third floor will be
treatment rooms and houses
dedicated to fitness, with a
a traditional mosaic hammam,
gym equipped by Life Fitness.
a sauna and an aroma steamroom. Guests can also
COO said: "We offer guests a
visit laconium beds, spa baths
classical service and luxurious
and experience showers.
atmosphere. Resense
The spa menu ranges
■■ The spa has three floors dedicated to individual specialities
Emma Darby, Resense
Accra provides personal
from massages and
experiences rather than
body scrubs to definitive
treatments and is a highlight
experiences – treatments
of West African wellness."
crafted with local experiences
More: http://lei.sr/k4b6u_s Read moRe online
Resense Accra provides personal experiences rather than treatments emma Darby
COllabOratiON
Fairmont Windsor park announces spa plans Accor and Arora Group have signed a deal for a new hotel and spa to be operated under the Fairmont brand. The 200-room Fairmont Windsor Park is undergoing a £140m redevelopment
■■The hotel will be Fairmont's third UK property
and will open in late 2020. The destination will feature a 2,500sqm spa and wellness area
a salt room, hammam, Japanese foot
curated by Lisa Barden, spa and wellness
spa and indoor and outdoor pools.
director of Arora Group and former
We're proud to bring the Fairmont brand to Arora's portfolio surinder Arora
8
Surinder Arora, Arora Group founder and
chair of the UK Spa Association. The
chair, commented: "We're incredibly proud
spa will have 14 treatment rooms, four
to bring the Fairmont brand to Arora's
wellness rooms and a VIP Spa Suite with
growing hotel portfolio. Our team cannot
exclusive use for guests occupying the
wait to open the door to our first guests".
Royal Suite. Facilities will also include
More: http://lei.sr/d3p8W_s Read moRe online
www.spaopportunities.com
©Cybertrek Ltd 2020
Issue 336
Jobs start on page 26 >>> grOWiNg FOOtPriNt
Six Senses to debut in UK with London property ■■The property is scheduled to open in 2023
Six Senses has announced plans to open its first UK property in 2023. Six Senses London will be part of
was central to the community of the
a mixed-use redevelopment of former art-deco department store, Whiteleys,
neil Jacobs
Whiteleys was redeveloped in
in West London and will include 110
the 1980s into a shopping centre
guest rooms and suites and a Six
with a cinema and bowling alley, but
Senses Spa reminiscent of an old-
closed its doors in December 2018
fashioned London underground station.
as its popularity diminished.
Six Senses will also develop and
This is a wonderful opportunity to bring our brand values to life
surrounding residential neighbourhood.
CEO Neil Jacobs said: "Six Senses
sell 14 branded residences.
London is a wonderful opportunity to pay
Whiteleys takes its name from William
homage to this heritage and bring our
Whiteley, who opened his first drapery
brand values to life, while celebrating our
shop in 1863. A decade later, the shop
first port of call for Six Senses in the UK."
had grown to a department store which
More: http://lei.sr/p8r5J_s Read moRe online
PrOgrammiNg
Tennessee spa unveils storytelling retreat Tennessee's Blackberry
yoga retreat for 26-29
Mountain Resort is offering
January 2020 – called
a storytelling retreat in the
Reset with Leigh Mallis.
Great Smoky Mountains, from 5-8 March 2020. Called ‘Your life as a story',
Mallis is a meditation and yoga specialist and founder of Pranic Soul, a yoga teacher
the retreat will be hosted by
training programme.
author Shauna Niequist and
She said: "I'm so
literary agent to the stars,
honoured to be working with
Jennifer Rudolph Walsh.
the Blackberry Mountain
The programme costs
team. Layering the yoga
US$900 (€803, £673) per
and meditation with brisk
person and is designed
hikes, cooking demos,
to stimulate participants'
sensory experiences,
creativity. The programme
fresh food, and cosy fires
includes guided conversations,
sounds like heaven".
writing exercises and curated
The event costs US$900
activities, such as journaling,
(€803, £673) and will
crystal meditation and
involve yoga lessons guided
storytelling through art.
by Mallis, sound bathing
The resort has also scheduled a positive energy Issue 336
©Cybertrek Ltd 2020
and cooking demos.
■■Blackberry Mountain is located in the Great Smoky Mountains
I'm honoured to work with the Blackberry Mountain team Leigh Mallis
More: http://lei.sr/r4r3D_s Read moRe online
www.spaopportunities.com
9
spa & wellness news NeW OPeNiNg
Mountain thermal spa opens in North Korea North Korea's Supreme
in Samjiyon and was hailed
Leader, Kim Jong Un, has
by Kim as the "epitome
opened a large-scale hot
of modern civilisation".
spring and spa resort –
These projects come as a
called Yangdok County Hot
result of the economy being
Spring Cultural Recreation
constricted by multiple UN
Center – in a bid to drive
sanctions, following tensions
tourism into the country.
with foreign governments
The resort is home to indoor
relating to North Korea's
and outdoor hot-spring bathing
nuclear weapons policy and
and multi-functional sports
human rights breaches.
and cultural facilities. It also
One of North Korea's other
offers skiing and horse-riding.
major tourism generators,
Kim said: "It's a very happy
called Diamond Mountain
event to provide the new hot
Resort, has declined in
spring culture to the people,
popularity since a South
but it's also pleasing to find
Korean tourist entered a
that soldiers of the People's
militarised zone and was
Army created such civilisation
shot by the North Korean
with their own hands".
military. This caused
The centre is the second
■■This is the second spa that Kim has recently opened
South Korea to suspend
mountain spa resort unveiled
all tours to the resort.
by Kim, the first is located
More: http://lei.sr/5z8y9_s Read moRe online
It's a very happy event to provide hot spring culture to the people Kim Jong un
eVeNtS
California hosts global Hot springs Convention Around 120 international owners and operators of geothermal pools, spas and resorts recently gathered in California, US for a conference called Hot Springs Connection. Representatives from 20 US states, Canada, Australia and New Zealand met
■■The two-day conference took place in California
for the two-part conference, claimed to be the only US hot springs event. The event included general sessions,
The event unifies the hot spring resort industry in this country Vicky nash
10
"This is an important collaboration to unify the hot springs resort industry in
breakout events, trade exchange and
this country," said Vicky Nash, the event's
networking. The event also saw the
founder. "Together we can enhance public
launch of the Hot Springs Association
perception about our hot springs and
– a non-profit trade association for
create memorable guest experiences."
hot springs owners and associates.
More: http://lei.sr/w6n3K_s Read moRe online
www.spaopportunities.com
©Cybertrek Ltd 2020
Issue 336
spa & wellness news NeW OPeNiNg
Hyatt to expand its footprint in Finland Finnish folklore will inspire
"We're excited by the
a new Hyatt hotel, due to
growth we've seen in
open in Helsinki in 2022.
Helsinki's tourism sector in
The property, which is owned
recent years," said Guido
by Ylva, is located in the
Fredrich, Hyatt's regional VP
historic Seurahuone building.
of development for Europe.
The opening of the 224-
development as Finland is an
will mark the introduction
important market for us".
of the Unbound Collection
To realise the scheme,
by Hyatt to the Nordics. The existing building will
Automated Breast Comfort System
"We're thrilled to see the
room Grand Hansa Hotel
Hyatt has entered into a
influences from Finnish
Finland is an important market for Hyatt
folklore and mythology,
Guido Fredrich
be refurbished, with design
Conforma LE™
franchise agreement with Primehotels Oy – a private Finnish company that owns, builds and operates
while the hotel's historic
premium hotels in Finland.
facade will be retained.
More: http://lei.sr/4n8h6_s Read moRe online
Luxuriously padded alcove
COllabOratiON
onespaWorld and Celebrity Cruises extend partnership Celebrity Cruises has selected health and wellness provider OneSpaWorld as the exclusive spa and wellness
■■The partnership is building on an existing agreement
partner for its fleet. The onboard spas will offer
The partnership is an expansion of an existing
124 treatments, including
collaboration between the
the Hot Mineral Body Boost,
brands which debuted
and Elemis facials. After the transition, the
on the Celebrity Edge.
ships' spas will feature salons
The agreement, which will see the existing ship's
by haircare brand Kérastase,
facilities rebranded as The
and Gharieni treatment beds. "The OneSpaWorld wellness
Spa, will commence on
experts will help us deliver
May 2020 and include the operations of future Edge series ships currently being built for Celebrity Cruises, as well as nine existing Millenium and Solstice Series ships. Issue 336
©Cybertrek Ltd 2020
One-touch, continuous motorized adjustments
OneSpaWorld will help us deliver even more memorable experiences Lisa Lutoff-Perlo
even more memorable experiences", said Lisa Lutoff-Perlo, Celebrity Cruises' president and CEO. More: http://lei.sr/Y2e7h_s Read moRe online
Maximize comfort & optimize spinal alignment livingearthcrafts.com www.livingearthcrafts.com
spa & wellness news eXPaNSiON
Four Seasons to open in New Orleans Facilities will include a spa,
Four Seasons has announced
LEADERSHIP RECEPTIONIST THERAPIST
it will open a property in
four dining experiences, retail
New Orleans in late 2020.
spaces and a rooftop pool.
and Company and Woodward
New Orleans has been a
Interests, LLC, the property
priority for us for many years.
will include a 341-room hotel
We've been waiting for the
and 92 private residences.
right opportunity to make
The property is owned by
our debut in this dynamic
Two Canal Owner LLC, in which
city," says John Davison, Four
both developers are partners.
Seasons' president and CEO.
Situated in downtown New
ATTENDANT
Orleans, the hotel will occupy the top floor of the World Trade Center and will offer panoramic views of both the
ONLINE TRAINING FOR EVERY ROLE IN YOUR SPA
"Launching a property in
Developed by Carpenter
We're in a strong position to enter the market in New Orleans John Davison
"We're in a strong position to enter the New Orleans market. The new property will be a truly stand out development,"he said. Read moRe online More: http://lei.sr/b3W9D_s
city and the Mississippi River.
aPPOiNtmeNt
erlich joins team behind upcoming amrit in Florida Amrit Resort & Residences – due to open on Singer Island, Florida in Spring 2020 – has named industry veteran
■■Erlich has 30 years experience in hospitality and spa
David Erlich as co-general "When I heard the
manager, spa division.
intention, depth and breadth
Set on over seven acres of the Atlantic shoreline in
of this project, it was
Palm Beach County, Amrit
irresistible," said Erlich. "The owner has created
will include 182 condos and 155 wellness hotel
quite a canvas at Amrit,
rooms when it is complete.
which will enable us to do some amazing,
Comprehensive
cutting-edge work."
programming, designed
Erlich has 30 years
to optimise wellness of mind, body and spirit, has been created based on the five pillars of nutrition – fitness, mindfulness, sleep and relaxation.
www.lobsterink.com/spa
The project's intention, depth and breadth made it irresistible David erlich
of hospitality and spa experience, working with some of the world's leading hotel brands. More: http://lei.sr/e5b9e_s Read moRe online
©Cybertrek Ltd 2020
Issue 336
spa opportunities www.spaopportunities.com
DIARY
23-26 January 2020 les Thermalies Carrousel du Louvre, Paris, France Water and wellness show with a focus on thermal spas and thalassotherapy. The event markets itself as the essential exhibition to promoting and selling treatments and products to a targeted clientele.
www.thermalies.com
26-29 January 2020 Green Spa network Congress The oaks, ojai, California, US The GSN's signature event, the theme of this year's congress will be
■■APSWC is running its fourth Round Table event
"Transformation". The Congress aims to bring spa professionals together
11-13 MarCH 2020
on the Rising Stars of Wellness,
from across the industry and around
the Rise (and Fall?) of Traditional
and the future, while creating a positive
APSWC Round Table 2020 Naman Resort, da Nang, Vietnam
vision for themselves.
The APSWC's fourth Round Table, with
www.greenspanetwork.org
suggested white paper topics focusing
tel: +91 9168278669/70 www.apswc.org
the world to talk about work, business
Therapies, and KPIs in spa & wellness business.
28-30 January 2020 Spatex 2020 ericsson exhibition Hall, Ricoh arena
16-17 February 2020
6-8 MarCH 2020
spa and wellness show. With 100+
World Spa & Wellness Dubai Festival arena, dubai, United arab emirates
BeAUTY Düsseldorf düsseldorf exhibition Centre düsseldorf, Germany
Exhibitors, SPATEX brings together under
The World Spa & Wellness Dubai is
An international trade fair for cosmetics,
one roof the country's largest showcase
marketed as the leading networking
wellness and spa professionals. It
of new products and innovations but it is
event for top-tier executives and owners
attracts around 55,000 trade visitors
so much more than just an Exhibition.
of spas, hotels and wellness centres.
from 76 countries. The Trade show will
www.spatex.co.uk
tel: +44 (0) 207 351 0536 www.worldspawellness.com
see 1,500 exhibitors and brands from 32
SPATEX is the UK's only dedicated pool,
3-4 February 2020 Beautyworld Japan Fukuoka Fukuoka Kokusai Center Fukuoka, Japan
countries displaying their products
www.beauty-duesseldorf.com
19-21 February 2020 29-30 MarCH 2020
Beautyworld Japan Fukuoka will be
ForumPiscine - 12th international Pool & Spa expo and Congress Bologna exhibition Centre, Italy
lifting the curtain to welcome all
ForumPiscine is marketed as the only
The convention is leading networking
professional buyers, aestheticians, nail
international event in Italy for the pool and
event for CEOs and owners of spas,
artists and beauticians. The event will
spa Industry. Now in its 12th year, the three-
hotels and wellness centres. This
look to showcase the latest products,
day event is organised by Editrice Il Campo
strategy-focused convention allows
techniques and knowledge available in
and features a conference and an exhibition
executives to share experiences of
the beauty and wellness industries.
for more than 7,500 delegates.
operating successful spas.
www.beautyworldjapan.com
www.forumpiscine.it
worldspawellness.com/e/wswlondon/
Issue 336
©Cybertrek Ltd 2020
World Spa & Wellness london exCeL London, London, UK
www.spaopportunities.com
13
Spa Opps Insights
Military standard A US-based brand has developed a skincare line with the help of active-service personnel from the US military
■■BRAVO SIERRA's range features eight products for the body, hair and face
F
ounded in 2018, BRAVO sIeRRA claims to be the first military-native wellness company. Products were developed with the help of 1,000 people on active-duty from the us
military, who engaged in field-testing and provided feedback. The brand’s range features eight items, including products for the body, hair, and face, all of which are vegan, cruelty-free and formulated without parabens, phthalates, sLs/sLes or phenoxyethanol. All products are priced between us$5 (€4, £4) and us$14 (€13, £11). Co-founded by Benjamin Bernet and Justin Guilbert, BRAVO sIeRRA takes its name from the NATO phonetic alphabet and alludes to cutting through the Bs. Bernet previously worked for L’Oréal and Glossier and was also head of global marketing for Kiehl’s men’s care, while Guilbert is a former marketing executive from Garnier and Maybelline. “We started BRAVO sIeRRA with
We started BRAVO SIERRA with the mindset that the US military established the original wellness lifestyle 14
www.spaopportunities.com
the mindset that the u.s. military established the original wellness lifestyle, with optimised mental and physical health,” said Bernet. “These are men and women being the best version of themselves through ©Cybertrek Ltd 2020
Issue 336
■■The brand operates with a revenue share model
We're constantly engaging the military community in every aspect of our company their service to the country and we were
difficult for those with sensitive
inspired to take that unifying ethos
skin or ingrown hairs. In response,
and launch a company that develops
the brand created sharper shaver:
products which reflect that message”.
a product suitable for sensitive skin
BRAVO sIeRRA was first made
with a foam-to-cream texture which
available to military patrons in a
can be used with or without water.
strategic partnership with military
The product was then sent into the
channel agency experts at Air Force,
field to be tested by military members,
Army, Marine Corps and Navy
who were asked to provide feedback.
exchanges worldwide and is also available to civilian consumers. “We believe that if our products
“We’re constantly engaging the military community in every aspect of our company,” said Guilbert. “We
are good enough for the men and
also operate with a revenue share
women who go through extreme
model and contribute five per cent of
■■Benjamin Bernet (pic-
conditions to serve our country, then
our revenue to the Morale, Welfare
tured) co-founded the brand
we’re confident they’ll outperform the
and Recreation, which offers a
with Justin Guilbert
expectations of high performance-
complete range of community support
seeking civilians,” said Guilbert.
programs to us service members,
The brand kicked off by developing a shaving cream, asking people on
veterans, and their families”. The brand has announced
active-duty how they shave and found
plans to enter the nutrition space,
most only had access to cold water
expand the product range and
or no water at all, making it especially
launch partnerships in 2020. ●
Issue 336
©Cybertrek Ltd 2020
www.spaopportunities.com
15
Spa Opps Insights
We're creating an experience that’s nature-based, wellness-focused and defined by a common regenerative development philosophy Matt sykes
A blueprint for bathing A 900km bathing trail has been proposed for the southern coast of Australia as part of a blueprint for growth
M
att sykes, former experience manager at Australia’s Peninsula Hot springs, has proposed a blueprint for Victoria's emerging hot
springs and bathing tourism sector. sykes produced the blueprint
after he won the Victoria Tourism Industry Council’s Lynette Bergin Fellowship in 2018. It was recently presented at the G3T summit (Global Thermal Think Tank), the California Hot springs Convention and the Victorian Tourism conference. sykes has proposed a 900km bathing trail along Australia’s southern coastline – called the Great Victorian Bathing Cycle. ■■The report was funded by the Victoria Tourism Industry Council's Lynette Bergman Fellowship
The integrated coastal bathing trail would link hot springs running from Metung to Portland; taking in
16
www.spaopportunities.com
©Cybertrek Ltd 2020
Issue 336
■■The trail will span 900km of Australia's southern coastline
Victoria has a plethora of geothermal springs which creates a unique selling point globally for the state a stretch of sea baths and saunas
Central Australia, he then travelled to
around Port Phillip Bay, as well as a
Tasmania and then furth afield to China
string of baths and floating saunas
and Japan He also explored europe,
along the Yarra River. In total, the
visiting Iceland, Finland and Norway,
cycle would connect around 50
and then Denmark, sweden and the uK.
locations, business and initiatives. The trail will connect a wide variety
sykes argues the initiative will kickstart community and economic
of bathing destinations including hot
regeneration and is an opportunity to
springs and sea baths, river baths
create a nature-based economy which
and beaches, mineral springs, forest
is supportive of the local ecology.
baths and salt, ice and lake baths.
“Victoria has a plethora of geothermal springs,” he said, “this
■■The cycle will connect around 50
will connect with Victoria’s Aboriginal
creates a unique selling point globally
locations, businesses and intitiatives
Cultural Trail as well as hiking, rail
for our state and positions Victoria
and bike trails. Routes will take
prominently among destinations
in Victoria’s Green Necklace and
around the world that are focusing on
Melbourne’s Blue Necklace. To inform
this lucrative and growing sector.
The Great Victorian Bathing Cycle
the blueprint, sykes visited global
"By 2030 we could create a
thermal destinations, researching
signature wellness experience that’s
industry benchmarks and experiencing
nature-based, wellness-focused and
a variety of international bathing
defined by a common regenerative
methods. He started in southern and
development philosophy." ●
Issue 336
©Cybertrek Ltd 2020
www.spaopportunities.com
17
Courtesy Courtesy of of Faena Faena Hotel, Hotel, Miami Miami Beach. Beach. Photographer Photographer Nik Nik Koenig, Koenig, USA USA
DEFINING SPA. SINCE 1928.
Chalet ChaletAnna AnnaMaria, Maria,Photographer PhotographerAlex AlexKaiser, Kaiser,Austria Austria
As As aa global global manufacturer manufacturer of of premium premium saunas saunas and and spa spa solutions, solutions, we we know know what what itit takes takes to to become become aa talking talking point: point: out outstanding standing comfort comfort and and uncompromising uncompromising quality. quality. To To bring bring each each customer’s customer’s unique unique vision vision to to life life we we select select only only the thefifinest nestmaterials materialsand andcraft craftthem themwith withpassion passion and and painstaking painstaking care. care. Let Let us us inspire inspire you you and and help help you you offer offer your your guests guests aa one-of-a-kind one-of-a-kind spa spaexperience. experience. Find Findout outmore moreat atwww.klafs.com www.klafs.com
Eden Eden Roc, Roc, Switzerland Switzerland
KOKON KOKONCorporate CorporateCampus, Campus,Liechtenstein Liechtenstein
www.clarins.com/spa
SUPPLIER NEWS
For the latest supplier news and company information, visit
spa-kit.net www.spa-kit.net
Suppliers tell Spa Opportunities about their latest product, design and technology launches
■ The Spa at the Mandarin Oriental Boston has become one of the first spas in the US to offer Aromatherapy Associates' Forest Therapy Journey
Sarah Ivens on Forest Therapy's US debut at the Mandarin Oriental Boston
T
he Spa at the Mandarin
ageless and endless.
a cleansing guided meditation
Oriental Boston has
Reconnecting with nature
and a long massage, designed
become one of the first
reduces blood pressure,
to relieve restlessness. It
spas in the US to offer the
improves sleep, strengthens
concludes with a soothing
Forest Therapy Journey from
the immune system, calms the
scalp massage and a foot
Aromatherapy Associates.
nervous system and relaxes an
mud mask to leave guests
overworked brain," Ivens said.
feeling calm and restored.
The Forest Therapy Journey is an 80-minute ritual, inspired by
■ Sarah Ivens
shows that interacting with
(£178, €207) Monday -
a Japanese belief that involves
nature is key to everyone’s
Friday and US$260 (£201,
spending time in nature to
health, like getting enough
€234) on weekends.
improve overall wellbeing. The
sleep, water and exercise."
©Cybertrek Ltd 2020
In addition, the spa will offer
The blend is formulated with
the Forest Therapy retail line
body and mind and features the
pink pepper, for its uplifting
which includes a bath and
Forest Therapy oil, a new blend —
effect and respiratory benefits,
shower oil and wellness mist.
the brand's first in several years
juniper berry, to clear the mind,
— developed by author and Forest
and Mediterranean cypress,
Therapy expert Sarah Ivens.
for an overall sense of calm.
"The benefits are universal, ISSUE 336
Treatments cost US$230
Shinrin-Yoku, or Forest Bathing,
treatment is designed to calm the
READ MORE http://lei.sr/V4i4N ONLINE
"More and more evidence
The treatment consists of
SPA-KIT KEYWORD AROMATHERAPY ASSOCIATES
www.spaopportunities.com
21
SUPPLIER NEWS Jörg Demuth introduces sustainable spa slippers
U
rb'n Nature, a skincare brand owned by The Organic Spa Company,
has expanded its Zero Waste collection of hotel and
■ The slippers are designed to be used multiple times
spa amenities to include a range of environmentally friendly slippers.
The slippers are available in
Unlike traditional spa ■ Jörg Demuth
500 years to degrade. Urb'n Nature's slippers are recycla-
a range of styles and colours
ble and compostable because
slippers, which are single-use
and can be customised to
they're made from natural
and made from plas-
include the spa/hotel's logo.
fibres. They're designed
tic-based materials such
READ MORE http://lei.sr/j2d5v ONLINE
cork, wool and palm leaves.
Jörg Demuth, chief prod-
to be used multiple times
as PVC, Urb'n Nature's are
uct officer at Urb'n Nature,
and reduce the need for
designed for multiple-uses
says: "Hotel slippers are usu-
single-use items in spas."
and are made from natural,
ally made from plastics and
sustainable materials, such
other non-recyclable mate-
as responsibly-sourced cotton,
rials, which can take up to
SPA-KIT KEYWORD URB'N NATURE
Barbara Close unveils Naturopathica's CBD Chill range
N
aturopathica, a natural
the Chill Full Spectrum
relieves the symptoms of stress
skincare brand based in the
CBD Microdose Elixir and
and soothes aching muscles.
US, has developed a new
the Chill Full Spectrum
line of skincare products with CBD oil as its key ingredient. Developed by Barbara
Close says: "CBD is
CBD and Kava Balm.
a naturally occurring compound
An ingestible oil, the
found in hemp flowers, a
Microdose Elixir is formulated
plant with a rich history in
Close, founder and CEO of
with cannabinoid-rich hemp
herbal medicine, going back
Naturopathica, the collection,
flower extract and cold-pressed
thousands of years."
called the Chill CBD Collection,
hemp seed oil with essential
consists of two products,
fatty acids and vitamin. It's
"Our CBD is CO2 extracted — the cleanest extraction method for maximum potency — and
READ MORE http://lei.sr/l7t4d ONLINE
■ Barbara Close
found in CBD products, ours designed to promote a sense
is full-spectrum and contains
of calm and aid restful sleep.
an array of cannabinoids, as
While the CBD and Kava Balm
well as beneficial vitamins
is an all-over body balm that
and minerals and omega fatty
melts into the skin. It contains
acids. When combined, these
kava root and vetiver, as well
elements deliver an 'entourage
as cold-pressed hemp seed oil
effect' for enhanced relief."
and hemp flower extract. It has a balm-like texture, which melts ■ The Chill CBD Collection is designed to promote a sense of calm
22
www.spaopportunities.com
unlike the isolates commonly
into the skin on contact and
SPA-KIT KEYWORD NATUROPATHICA
©Cybertrek Ltd 2020
ISSUE 336
www.vagheggi.com
Promotion
Gharieni expands partnerships with flagship spas Spa equipment innovator, Gharieni, is partnering with leadingspas around the world to showcase its products to clients inreal world settings, as CEO, Sammy Gharieni, explains
Flagship spas benefit from consistent training, free maintenance and product upgrades
Bergamos Retreat
Aether Institute
The Lamp Hotel
Gharieni Flagship Spas are fully furnished with its equipment so clients can experience wellness concepts in a real spa
JW Marriott Turnberry
What’s the vision and inspiration behind Gharieni Flagship Spas?
La Butte aux Bois
GHARIENI FLAGSHIP SPAS
LOCATIONS
JW Marriott Miami Turnberry Resort and Spa, Florida
USA
Bergamos Retreat, Friendswood, Texas
USA
La Butte aux Bois, Lanaken
Belgium
The Lamp Hotel, Norrköping, Sweden
Sweden
Aether Institute, Prague
Czech Republic
We’ve been collaborating with premium partners to take exceptional spas to the next level. The idea behind our flagship spas is to create wellness facilities – fully equipped by Gharieni – where our clients can experience our wellness concepts in a real spa environment. Under this arrangement, the spas benefit from constant training on new products, free maintenance and service and special product upgrades. That creates a win-win situation for all.
away from the experience of getting a 60-minute massage at a Gharieni Flagship Spa, but that’s exactly what you need to do if you really want to appreciate the quality of our products.
Why should spa buyers visit a Gharieni Flagship Spa?
What innovations are you showcasing?
It’s difficult to fully appreciate the potential of our equipment on a trade show booth or even in one of our showrooms around the world. We can demonstrate the functionality of our treatment beds, but it’s more challenging to present the features which create the emotional journey, such as scent diffusers, integrated chromotherapy or brainwave entrainment tools like the Spa.Wave System. Testing a spa table for a couple of minutes in a showroom is worlds
All flagship spas need to offer a minimum of 10 treatment rooms to provide enough space to display a wide variety of Gharieni products. All partner spas have a different focus when it comes to their spa menu, but besides our treatment tables, they use our high-end spa concepts like the Quartz concept, the Spa.Wave System, MLX Dome, the WellMassage 4D treatment concept or highlights from our HydroSpa Collection, like the Libra Edge horizontal shower experience.
Issue 336
©Cybertrek Ltd 2020
Do these relationships inspire you to develop new concepts?
We’re in permanent dialogue with our flagship spas, which enables us to react quickly to suggest upgrades. Each improvement we make goes directly into our development pipeline to improve our products. Through the training we do, we also have lively exchanges with local therapists, who come up with new ideas and suggestions that help us create new wellness concepts or treatments. We don’t want to reveal too much yet, because 2020 is already just around the corner, but there are still a few surprises to come. l
www.gharieni.com www.spaopportunities.com
25
spabusiness.com issue 4 2019 65
WEBSITES ■ EZINES ■ INSTANT ALERTS ■ PRINT MAGAZINE ■ PDF MAGAZINE ■ DIGITAL MAGAZINE ■ SOCIAL MEDIA
spa opportunities Recruitment headaches? Looking for great people? Spa Opportunities can help Tell me about Spa Opportunities
I hear you're part of Leisure Media
Whatever spa facilities you're responsible for,
Yes, we give you access to Leisure Media's
spa Opportunities can raise your recruitment to
entire network of print, digital, online and social
another level and help you find great people.
brands, enabling you to build your profile as an employer of Choice™ via Spa Opportunities /
How does it work?
Spa Business, Leisure Opportunities, Health
We work in partnership with you to get
Club Management, Sports Management, Leisure
your job vacancies in front of qualified,
Management and Attractions Management.
experienced industry people via specially
What packages are available?
customised recruitment campaigns.
We offer everything you need, from rolling Powerpack
There are loads of recruitment services, how is Spa Opportunities special?
campaigns which earn you extra job marketing goodies and discounts, to targeted ad hoc campaigns, reputation
We're the only recruitment service in the industry
management promotions, executive job marketing,
offering job marketing in print, on digital, social,
open days at schools and apprenticeship marketing.
email, via an online job board and on video, so you get the best of all worlds for one competitive price.
Is there more? Yes, we also offer a range of HR services through our
What are the most powerful features?
sister company, HR support, such as cv screening,
We position your job vacancy listings right next to our popular industry news feeds, so your career
shortlisting and interviewing to final shortlist.
opportunities catch the eye of those hard-to reach
What now?
candidates who aren't currently job hunting.
We have packages to suit all budgets and
In addition to the 'new look' spa Opportunities,
requirements and we'd love to talk to you about
we've also relaunched the website with fantastic
how we can partner to bring inspirational people
enhanced search functionality which enables you
into your organisation to give you that competitive
to target the best candidates with a laser focus.
advantage you know will make a difference.
Meet the Spa Opportunities team
Liz Terry
Astrid Ros
Paul Thorman
Katie Barnes
Megan Whitby
Hope to hear from you soon on +44 (0)1462 431385 or email theteam@leisuremedia.com
JOBS START HERE >>>
MORE JOBS ONLINE
JOBS UPDATED DAILY
www.spaopportunities.com
We are looking for a self-motivated, ambitious people to join our team who can work using their own initiative as well as part of a team. In return we offer a range of benefits, such as: ●
●
Free membership for you and a family member Ride to work scheme
●
●
Discounts on treatments and spa facilities Pension schemes
●
● ●
Ongoing training and development Social events Monthly incentives
●
● ●
Commission structure Café discounts Flexible hours
If you feel that you meet all of the above requirements and are looking for a new challenge, we would like to hear from you.
Senior Spa Therapist
Spa Therapist
We are looking for a full time Senior Spa Therapist and Spa Therapist with outstanding customer service skills, client care and supervisory experience.
As a spa therapist with spa experience, you will have the opportunity to work with some of the best brands such as Murad, Caudalie, and Jessica.
As a senior spa therapist with spa experience you’ll have the opportunity to work with some of the best brands such as Murad, Caudalie and Jessica.
You should have a minimum NVQ level 3 in Beauty Therapy as well as being able to operate the business aspects of a spa environment such as reception duties and cash handling.
You should have a minimum NVQ level 3 in Beauty Therapy as well as being able to operate the business aspects of a spa environment such as reception duties, stock control and cash handling, delegating duties to the team, monthly meetings and supporting the spa manager to help run and build the business. You will be carrying out all level 2 & 3 treatments as well as providing consultations, upselling retail and treatments, you will be expected to give professional advice to promote treatments and products, as well as achieving and exceeding targets set by the Spa Manager.
To apply for this role, click below or scan QR code
SPA & WELLNESS CAREERS
MOBERLY SPORTS CENTRE - LONDON
You will be carrying out all level 2 & 3 treatments as well as providing consultations, upselling retail and treatments, you will be expected to give professional advice to promote treatments and products, as well as achieving and exceeding targets set by the Spa Manager.
To apply for this role, click below or scan QR code
http://lei.sr/w8z4K
http://lei.sr/I2f2t 27
spa opportunities
WEB ADDRESS BOOK Connect with spa organisations from acround the world. We welcome your entries – write to spaopps@leisuremedia.com
Association of Malaysian Spas (AMSPA)
German Spas Association
Salt Therapy Association
■ www.deutscher-heilbaederverband.de
■ www.salttherapyassociation.org
Hungarian Baths Association
Serbian Spas & Resorts Association
■ www.furdoszovetseg.hu/en
■ www.serbianspas.org
The Iceland Spa Association
South African Spa Association
■ www.amspa.org.my
Bali Spa and Wellness Association ■ www.balispawellness-association.org
Brazilian Spas Association ■ www.abcspas.com.br
Bulgarian Union for Balneology and Spa Tourism (BUBSPA) ■ www.bubspa.org
Association of Spas of the Czech Republic ■ www.jedemedolazni.cz
The Day Spa Association (US) ■ www.dayspaassociation.com
Estonian Spa Association ■ www.estonianspas.eu
■ www.visitspas.eu/iceland
The International Medical Spa Association ■ www.dayspaassociation.com/imsa
International Spa Association (ISPA) ■ www.experienceispa.com
Japan Spa Association ■ www.j-spa.jp
Leading Spas of Canada
■ www.saspaassociation.co.za
Spanish National Spa Association ■ www.balnearios.org
Spa Association of India ■ www.spaassociationofindia.in
Spa & Wellness International Council ■ www.1swic.ru
■ www.leadingspasofcanada.com
Taiwan Spa Association
National Guild of Spa Experts Russia
Thai Spa Association
■ www.tspa.tw
■ www.russiaspas.ru
■ www.thaispaassociation.com
Portuguese Spas Association
The UK Spa Association
■ www.termasdeportugal.pt
■ www.spa-uk.org
Federation of Holistic Therapists (FHT)
Romanian Spa Organization
Ukrainian SPA Association
■ www.fht.org.uk
■ www.romanian-spas.ro
■ www.facebook.com/UASPA
European Spas Association ■ www.espa-ehv.com
Daily news and jobs visit: www.spaopportunities.com