Month: November/December 2023 Issue: 2 Volume: 35
Home of the finest arts brands
Gifts Today
Contents
Regulars
November/December 2023
6
Message from the Editor
8
News
19 Shop Talk: Three gift retailers share some interesting insights into their businesses, and discuss their current
p 14
trading experiences
49 Trade Talk: A selection of leading suppliers reflect on trading over the past 12 months and reveal some of their plans for the new year
Columnists 12 Cathy Frost, owner of Loveone gift shop in Ipswich
13 Greg Rose, co-owner of Maybugs gift shop chain in East Sussex
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39 Sara Allbright, director and co-founder of Retail100 Consulting
45 Stephen Spencer, founder of retail
Gifts Today team
consultancy Stephen Spencer + Associates
48 Andrew Goodacre, CEO OF Bira (British
Advertisement Manager
Independent Retailers Association)
Marian McNamara Marian@lemapublishing.co.uk
Cover Story
Editor
14 Museums & Galleries has added
Clare Turner Clare@lemapublishing.co.uk
two new home and giftable ranges for a stylish Christmas
Layout/Design
Rick Vickers rick@lemapublishing.co.uk
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Managing Director
Fair Focus 22 UK Exhibition Diary 23 Worldwide Exhibition Diary
Mark Naish mark@lemapublishing.co.uk
24 Harrogate Christmas & Gift
Production Director
26 Top Drawer S/S24
Paul Naish paul@lemapublishing.co.uk
28 Scotland’s Trade Fair Spring 30 Toy Fair 32 Spring Fair 34 Ambiente
Retail Focus 42 Hazel Small, gifts buyer of RHS
Lema Publishing Ltd
1 Churchgates, The Wilderness, Berkhamsted, Herts, HP4 2UB Telephone: 01442 289930
www.giftstoday.media
(Royal Horticultural Society)
46 Lisa Wakely, owner of Maybe Delilah
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p 18
in South Petherton, Somerset
Product Focus 10 New Products
p 42
16 Gift Books
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18 Licensed Gifts 35 Giftable Stationery 36 In Style 40 At Home 44 Eco-Friendly Gifts
Supplier Focus 41 Quirky Barn
Contents Nov.indd 1
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Message from the Editor www.giftstoday.media LinkedIn: @giftstoday Twitter: @giftstodaymag Instagram: @giftstodaymedia
T
here are now only a few weeks until Christmas and, as I write this, Mintel has just released its predictions for seasonal spending. The market intelligence agency forecasts that in November and December, retail sales by value will reach a whopping £94.5 billion - up 3.6% on last year. But this year’s growth is solely driven by inflation. Total sales by volume are forecast to drop by 2.9% as the market is hit by reduced discretionary spending. According to Mintel’s latest festive research, with the cost of living a constant theme this year, a cautious 56% of Brits say that news stories about ‘shrinkflation’ mean they will be looking more closely at prices this Christmas. Nick Carroll, category director of Mintel Retail Insights, comments: “There’s little doubt that festive 2023 will be a challenging period for retailers. However, there are signs of a welltimed recovery in confidence ahead of the big day.” He explains that, when quizzed several weeks ahead of Christmas Day, shoppers may be cautious about their spending intentions. But as history shows, once the festive feeling takes over, some caution is thrown to the wind. This should mean more opportunity for retailers this December compared with last year. His advice? Brands and retailers can cut through this festive period by giving some much-needed relief after another difficult year. Tapping into this feeling, the tone taken by most marketing campaigns so far has been more playful (as the plethora of light-hearted food ads on TV confirms!). He suggests “customers will be looking to keep a lid on spending while having a good time, and this makes it more tempting to splash out on lower-priced pick-me-ups”. He concludes: “For retailers, there’s everything to play for.”
This is, of course, great news for our readers, who consistently make it their mission to put the fun into shopping - all culminating at Christmas. And in this issue, we talk to several retailers who proudly declare that Yuletide is their favourite time of year. Hazel Small, gifts buyer at the Royal Horticultural Society (RHS), loves seeing how the ranges she bought so many months ago are transformed into spectacular displays by the gardening charity’s talented visual merchandising team, while Beth Austin, director of 14-strong gift shop chain Vinegar Hill, loves all the warm cosy throws that land - and the fragrance that her stores take on with all the orange, cinnamon and spiced apple scents. For Lisa Wakely, owner of Maybe Delilah in Somerset which opened its doors in July, this will be her first trading Christmas and, she says, “I’m trying not to go too crazy! I’m looking forward to getting the cute little decorations in, the endless supplies of chocolate, and witnessing people pick out gifts for the people they love”. Which is, in a nutshell, what it’s all about. Our regular retail columnists share their thoughts (and some useful pointers) too. Greg Rose, co-owner of three-strong gift shop chain Maybugs in East Sussex, is optimistic for a successful trading season. His fellow columnist Cathy Frost, owner of Loveone gift shop in Ipswich, is equally hopeful and is placing her faith in her “wonderful customers, supportive community of brilliant indies, and plenty of mince pies”! Until our next issue in January, I wish you all a merry Christmas and a very prosperous New Year.
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“There’s little doubt that festive 2023 will be a challenging period for retailers. However, there are signs of a well-timed recovery in confidence ahead of the big day”
p 24
Clare Turner, Editor clare@lemapublishing.co.uk
The views of the contributors expressed in this journal are not necessarily those of the publisher. Comments, letters and criticism are welcome.
Leader Nov.indd 1
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News Ashleigh & Burwood
The Puppet Company
launches special Xmas collection The Puppet Company has teamed up with Save the Children to support its annual Christmas Jumper Day campaign, which has raised over £35 million since 2012. The family-run puppets and soft toy business has launched a special eco collection of Christmas Jumper Bear & Friends puppets, and will donate £1 from each sold to the international charity’s fundraiser. Part of the Eco Walking Puppet collection, the puppets are made from 100% recycled plastic bottles. Bear is the central character and Bear’s Friends include a Dog, Cat, Unicorn, Crocodile, Elephant and Lion. Each has a special removable Christmas top (also made from recycled plastic bottles) featuring the Save the Children logo on the back. To raise further funds, The Puppet Company
and its sister company Wilberry Toys has also created a Christmas Collection of puppets and soft toys, and will again donate £1 from each sold. It includes Father Christmas, Snowmen, Reindeers, adorable Dolls, Unicorns, Penguins and more. This collaboration marks the start of a wider partnership as The Puppet Company looks to discuss further ways it can support the charity through the power of puppets.
goes West
UK home fragrance supplier Ashleigh & Burwood is taking its brands and ranges of scented products to the U.S. for the very first time, marking a momentous leap in its global expansion. To facilitate this move, the company has partnered with a stateof-the-art 3PL [third-party logistics] company in the heart of the Midwest. This location will serve as the brand’s operational hub, ensuring efficient distribution and customer service for its growing Stateside customer base. The U.S. launch is not just about products but also about creating an immersive experience for Ashleigh & Burwood’s new audience. The brand kicked off its American journey in October with an exhibition in the city of Washington DC, where the company presented its popular everyday brand, The Scented Home. Ashleigh & Burwood aims to become a household name in the U.S. market, providing customers with the opportunity to elevate their daily lives with the power of fragrance. Photo: Roy Rochlin/Getty Images for Empire State Realty Trust
Mantons supports Manx Mad Beauty inspires
community festive cheer
The award-winning Mantons Gifts & Cards shop in Port Erin on the Isle of Man has donated more than £1,000 worth of toys and books to students at the local Arbory School. Mantons owner Chris Beards said: “The Mantons team is extremely proud to have been able to make this donation to help the fantastic students at Arbory. After winning national awards including Community Business of the Year and Responsible Business of the Year, and having previously raised over £30,000 for the Manx community, we are pleased that we can continue to bring benefits to our community. He added: “I would personally like to thank all our amazing team members and our fantastic customers who have helped to make this possible with their support. As well as continuing to improve our service and product offering, the Mantons team plans to keep on fundraising and helping the local community well into the future.”
Award-winning licensee of beauty, bath and body gifts Mad Beauty is spreading holiday cheer at the world-famous Empire State Building, which is partnering with Warner Bros. Discovery to mark the 20th anniversary of New Line Cinema’s Christmas comedy film Elf. Until January 1, visitors to the New York landmark can immerse themselves in the festive spirit with anniversary screenings and Elf-themed shoppable window displays, featuring Mad Beauty’s Elf range. Julia Cash, creative director at Mad Beauty, describes the collection as “feel-good bath and beauty gifts, carefully crafted to immerse you in the enchanting essence of the holiday season”. Emphasising that the swirly gumdrops fragrance used across the range serves as a whimsical tiein with the beloved movie, she added: “Just as Buddy the Elf spreads cheer with his infectious spirit, our ‘elf-care’ products aim to bring that same magic into your self-care routine.”
8 Gifts Today
News.indd 1
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NEW COLLECTION – AVAILABLE NOW.
Elements of Fragrance partners with Greenfingers Elements of Fragrance has launched a range of home scents to raise funds for the children’s hospice garden charity Greenfingers. Elements of Garden comprises wax melts, oils, reed diffusers, candles, room sprays, sponge soaps, bath bombs, shower steamers and carpet sprinkles in 12 fragrances inspired by the fresh scents of the English garden and orchard, including six fruity aromas for the bath and body collection. Encouraged by the nation’s love of gardening, these products are the perfect fit for garden centres and their consumer demographic. As such, Elements of Fragrance has confirmed that 10% of every item sold will be donated straight to Greenfingers and is keen to develop a long-term fundraising plan with the charity. To celebrate the launch and kickstart the fundraising journey, Elements of Fragrance has revealed three new merchandise stand deals. For an extra pre-Christmas boost, all orders placed before December 31 will see retailers receive free testers to further entice shoppers in store.
Please contact us for a trade catalogue: Tel 01460 75686 www.classiccanes.co.uk
WE‘RE HIRING
Sales Agents
Shop Small is back! As shoppers hit the high streets in preparation for this year’s festive season, American Express is again encouraging the nation to support local businesses with the return of its popular Shop Small Offer. From December 1 to December 3, American Express UK cardmembers can earn £5 when spending £15 or more at participating small businesses. The Shop Small Offer will launch on the eve of Small Business Saturday, which returns on December 2. Harry Mole, Vice President at American Express, said: “Our research shows there is a strong desire among shoppers to support small businesses which sit at the heart of our local communities. We’re proud to champion them once again with our Shop Small campaign which offers cardmembers cashback on their festive and everyday shopping, while encouraging all-important footfall on the high street. Over this crucial shopping period, we invite our cardmembers to show their love for the places that make our villages, towns and cities so special.”
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Gifts Today 9
News.indd 2
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New products For someone special Joe Davies
Joe Davies has launched Equilibrium Envelopes of Love. Each contains a charming mini greeting card and envelope, paired with an attractive magnetic pin brooch, which provides a great option to send an affordable yet heartfelt card and gift to friends and loved ones. They come in a variety of captions, including ‘Lovely, lovely friend’, ‘Robins appear when angels are near’, and ‘Brilliant Teacher’. There’s even a ‘A little hug’ caption, which is an ideal way to let someone special know how much you care, through the mail. Also new is Heartfelt Art Plaques: a range of framed sentiment plaques that make a wonderful gift or home decor line. They can be hung on the wall or stand on a mantlepiece or shelf and are available in small and large sizes. The plaques feature delicate cream ceramic shapes such as a heart, butterfly, house and a star, and are decorated with pretty pastel designs, a special message, and accents of metallic gold. The icons are mounted into a white frame on a stylish grey board which will match any home decor scheme. Each features a sentiment or occasion message suitable for family and friends - and all designs also fit onto a four-sided spinner which holds 72 small frames and 72 large frames. Free nationwide delivery, carriage paid orders of just £100, and an easy to buy ‘little and often’ ordering system are all hallmarks of Joe Davies’ award-winning service. The company is proud to boast probably the most extensive collection of gifts, jewellery, and fashion accessories in the industry.
Make your brain smile Happily Puzzles
Happily Puzzles produces contemporary 1,000 piece adult jigsaw puzzles specifically designed to boost brainwaves and induce a state of calm. Working with hand-picked British illustrators, it creates designs that look great on your shelf - and help you relax.
Call: 07712 321 907 Email: hello@happilypuzzles.com Visit: www.happilypuzzles.com
Call: 0161 975 6300 Email: sales@joedavies.co.uk Visit: www.joedavies.co.uk
A super-fun selection Rachel Ellen Designs
Unlocking imagination Exacompta Clairefontaine
Discover Avenue Mandarin 3D Puzzles, where kids aged four to eight bring their imaginations to life. They can piece together creatures such as dinosaurs, unicorns, and phoenixes or assemble vehicles like cars, aeroplanes, and boats. Witness the joy as they create their own safari with lion, giraffe, and elephant puzzles! These educational puzzles enhance creativity, problem-solving, and hand-eye co-ordination. Beyond toys, they open doors to fun and learning, making them ideal for birthdays, holidays, or any day to inspire young minds.
Call: 01553 696600 Email: sales@exaclair.co.uk Visit: www.exaclairlimited.com
Just launched by Rachel Ellen Designs are adorable packs of temporary children’s tattoos. Supplied in a large sturdy cardboard wallet measuring 220mm x 150mm, each pack contains two sheets of foiled tattoos featuring Rachel’s distinctive cute characters. There are six everyday designs across best-selling themes, a Christmas design, and even a glow in the dark Halloween version for some spooky fun! The tattoos are easy to cut out, apply, and remove with soap and water. Also new are cute children’s compact mirrors in three designs. A double mirror is housed within the durable folding case and - as has proved so successful with the company’s range of hairbrushes - the striking designs are enhanced by shakeable sparkly stars held within the front cover. Each mirror is supplied in a co-ordinated box, which in turn is supplied in a compact CDU holding four of each design.
Call: 0115 970 0321 Email: sales@rachelellen.co.uk Visit: www.rachelellen.co.uk
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Steps to success Personalised Memento Company
Doggy delights Lesser & Pavey
Lesser & Pavey has introduced a range of balloon ceramic dogs, inspired by the balloon dogs that clowns and entertainers create at children’s parties, by twisting inflated balloons into shapes. Now they are popular with adults as an imaginative home accessory. Many Hollywood movies have featured large balloon dogs ‘in action’, such as Night at the Museum and Spider-Man, as well as the online multiplayer adventure game Grand Theft Auto Online. Lesser & Pavey has already seen significant success with an initial balloon dog range in a variety of colours. This new range of superbly finished dogs comes in colours that are very reflective of current home decor trends: pearlescent, gunmetal grey and iridescent.
Call: 01322 279225 Email: sales@leonardo.co.uk Visit: www.leonardo.co.uk
Blooming lovely! Willsow
Willsow is growing its sustainable gifting offer with a plantable greetings card range comprising 15 eye-catching designs. The company prints all the cards in its Leicester factory, and they are produced using recycled paper embedded with exclusively UK-native wildflower seeds. Simply pop the card in the ground, cover with soil and water well to grow your very own wildflowers!
Call: 0116 366 7550 Email: letschat@willsow.com Visit: willsow.com
Part of PMC’s exciting new range of children’s gifts, this fun Personalised Reward Chart helps to promote good habits and boost motivation. Fill out the tasks and add a reward with the dry-wipe pen provided. Once the week has finished, simply wipe the board clean, ready to use again and again!
Email: sales@personalisedmemento.co.uk Visit: www.personalisedmemento.co.uk
The power of sentiments Enesco
Enesco invites you to discover a world of heartfelt emotions with You Are An Angel. Crafted with love and attention to detail, this figurine comes in two sizes - 12.5cm and 15.5cm - and carries a sentiment, capturing the warmth and comfort you wish to convey. Whether celebrating milestones, offering solace, or sharing joy, You Are An Angel embodies the emotions that words sometimes find hard to express. It’s not the unwrapping of just a gift, but a cherished memory, as the figurines are thoughtfully presented in elegant gold embossed gift boxes, which co-ordinate with the design on the figurines. In addition, elevating the gift-giving experience are metal pins. Embossed with metallic sentiments, these pins are perfect for a quick yet thoughtful gesture.
Call: 01228 404022 Email: uksales@enesco.co.uk Visit: www.enesco.co.uk
Inspiring affirmations Colourfulness Cards
Made in the UK using FSC-certified and sustainablysourced materials, these cards are 100% plastic-free and fully recyclable. Every set is hand-finished and includes 36 positive affirmation cards to encourage mindfulness, joy and positive thinking. Each card features a unique, colourful design to inspire creativity and spark optimism. A thoughtful present for a friend or a self-care gift, these eco-friendly cards aim to help build confidence, develop personal resilience and grow a kinder connection with your inner self.
Call: 07540 251947 Email: hello@colourfulnesscards.co.uk Visit: www.colourfulnesscards.co.uk Gifts Today 11
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PHOTO: Eddie Judd Photography
OPINION
Diary of a gift shop Cathy Frost, owner of Loveone gift shop in Ipswich, is jumping aboard the festive rollercoaster
A
s we crash headlong into the festive season, I always feel like I’m on a rollercoaster about to freefall from its highest point. There’s the slow build-up, growing anticipation and concern about what’s about to happen - but tinged with excitement of what the season might bring. For most of us in retail, Christmas feels like it’s with us all year, starting with the early trade shows and debriefs in January: the analysis of what did or didn’t work, what flew off the shelves, and what languished in the stock room. We have a brief respite to focus on Valentine’s Day, Mother’s Day, and Easter, and then the brochures and catalogues gather apace, arriving almost daily. By June, most of my ordering is completed, shop decorations scoped, and festive window planned. I do enjoy the final buying spree at September’s Top Drawer, when gaps in stock are filled, a few new ideas creep in and plans are adjusted or - like this year - there’s a complete change of plan for the window (following a long-delayed train journey back from the show). One dilemma I always have though is when to start the festive season in-store. Go too early and customers gasp in horror. Go too late and budgets have already been spent. The past few years have seen an increased interest in Halloween and autumn seasonal gifts, so seasonal products jostle for space in early October. I’m lucky to have three distinct retail spaces in Loveone, so we can accommodate two seasons on the ground floor. Our first floor remains unseasonal: it’s a space for those who don’t fully embrace the season. This year I will again be focusing very much on price
point, ensuring a good selection of affordable gifts under £20, targeting Secret Santa presents, hostess gifts and stocking fillers. We are stocking fewer decorations, as they were slower to sell last year, but more candles. There’s more variety in the home fragrance offer and we’re revisiting products we haven’t sold for a few seasons such as blankets and throws, channelling the hygge experience as the trend for homeworking continues.
“This season will be a real adrenaline ride for many retailers” When the last of the fireworks have been spent, we tip excitedly into the season - but then panic about where everything will fit. No number of fancy spreadsheets prepares me for the wall of cardboard boxes that is the start of the season! There’s a thrill to unpacking boxes (many of which have been in store for months), especially scented candles, when the first whiff of seasonal fragrances such as pine and fir and orange and clove fill the shop. While we are generally ready for the festive season by early November, sales don’t usually gather apace until we host our Christmas Street Market at the end of November. This event really does herald the start of the season. The street outside Loveone is closed for the day and plays host to more than 30 artisan craft and food stalls. It’s become a calendar highlight for many of us, and a real community event for our customers. It also affords a great marketing opportunity for independent traders to encourage footfall back to the
high street, offering more than just retail. It’s a chance to meet up with friends, visit one of our many cafes and restaurants, and sing some carols. As a group of traders, we also run an annual Christmas window contest, which inspires us to have our windows decorated in time for the market. It’s a bit of healthy competition but helps to create a festive experience on our little high street. This season will be a real adrenaline ride for many retailers. Sadly, Ipswich was recently included in a survey of the top 10 worst affected towns for high street closures. So, alongside the cost-of-living crisis and a potential recession in the retail sector, we’re really feeling the pressure. But like the rollercoaster, we will reach the end of our golden quarter and hopefully it will be successful. I’m placing my faith in my wonderful customers, my supportive community of brilliant indies, and plenty of mince pies. Happy Christmas trading and see you on the other side.
12 Gifts Today
Diary of a Gift Shop.indd 1
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L-R: John Dale and Greg Rose
OPINION
The word on the street...
Maybugs co-owner Greg Rose is back to dish the dirt on what’s hot, what’s dropped and what’s new at his three-strong gift shop chain in East Sussex
What’s Hot? It’s all new for us now, with more than 1,000 lines landing, which is our biggest ever range change. We’ve seen success already with Dalit Candles (if you don’t know the story behind them, then look them up). The Spice Kitchen’s hot chocolate trio has really taken us by surprise too. However, my favourite has to be the brand-new Pretty Little Bird range from Wild Things. These little crystal birds with 24ct gold beaks have been a complete hit, and at just £10 they don’t break the bank either. Of course, the fabulous winter fashion accessories from Park Lane are always popular. The scarves in particular, with new designs and vibrant colours, are flying out the door. Also new from Park Lane for us is a hypoallergenic earring spinner, with over 100 designs, all at just £10 retail. “Not another spinner!” I hear you all cry. But it’s so compact that it fits easily on a shelf. For the first time, we’ve put a range of women’s clothing into our Eastbourne and Bexhill stores. Yes, that’s right, two blokes buying womenswear - what could go wrong? Of course, we [Greg and co-owner John Dale] took lots of advice from our team and decided to opt for Flick Fashions’ Dreams London range which we found at Home & Gift in Harrogate. It’s selling really well, and customers
seem to be getting their heads around the idea that we now sell clothing too! And finally, this season we’ve introduced scented and unscented wheat bags by The Wheat Bag Company… I know, we’re late to the party! These have been a roaring success, with some designs selling out and us having to place more orders to keep up with demand.
What’s Dropped? We’ve seen an unexpected slowdown in jewellery. We can’t quite put our finger on why, but we’re hopeful this will now pick up as we approach the gifting season. Unsurprisingly, sales of summer essentials such as kimonos, sunglasses and location-specific gifts have lagged. But with all this rain and the nights drawing in, who needs shades?
What’s New? I’m sure most of you have the same Christmas panic at the end of January, when you realise that you need to get organised for December. Well, we’re no different. John and I plan which major fairs we will attend during the year, and Home & Gift is by far our favourite. But it all really starts with choosing our Christmas theme, and many heated opinions are shared - I’m sure all of you who work with your other half will appreciate this! For our Christmas theme, we’re running with The Greatest Circus.
So roll up, roll up, it’s showtime at Maybugs! We’ve managed to source many circus-themed Christmas products which our customers are loving, despite one supplier who has let us down massively, but we won’t go into that here (you know who you are!). John oversees all our window displays and they are always fantastic but this Christmas, they are spectacular! There are ‘big tops’ in the windows, with all items circus-themed. From flamboyant horses to bears in tutus, there is something for everyone to enjoy. We’re really excited to see and hear customers’ reactions, as this will be the highlight of all our hard work and planning. I’ve also designed our first Gift Guide, with 5,000 print copies. Yes, we’re going old school! We hope the reminiscent joy and happiness of having a physical gift guide and circling what you want will inspire more people to plan gifts for their loved ones and entice more customers in. Of course, there will be a digitised version too. With all our fabulous new products, we’re really looking forward to a successful Christmas. I know most of you, like us, hang everything on Christmas trade - and take huge risks months in advance in the hope that customers will come. I’d like to take this opportunity to wish you all a very happy and profitable trading season. You’ve got this! Gifts Today 47
Word on the Street.indd 1
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Cover Story... Museums & Galleries
Bringing fine art to the table
Museums & Galleries has added two new home and giftable ranges for a stylish Christmas
F
estive entertaining is made easier with the new Christmas paper napkin collection from Museums & Galleries (M&G), which comprises eight designs focused entirely on Christmas, selected from its best-selling and most popular Christmas designs. Star contemporary designers Tracey English, Dee Hardwicke, Lucy Grossmith, Suzy Taylor, Liza Lewis, Deva Evans, and Louise Cunningham are joined by the eminent Mary Delany from the British Museum in a stunning celebration of seasonal festivity, fit to grace any Christmas table. These designs follow on from the launch of M&G’s range of everyday paper napkin packs, which were very warmly received upon their launch in the Spring. Twelve choices feature a mix of best-selling and new designs from across M&G’s ranges and licences, with the V&A having a ‘mini-range’ of six packs (Morris, Kilburn, Walter Crane and other Arts & Crafts stars). Artist Josephine Simon’s lush ‘Wild Garden’, redolent of an idyllic English summer with its vibrant green background jewelled with floral pops of soft yellow, pinks, blues, whites and red, makes a wonderful choice for a picnic or conservatory dining room. This has been translated from a best-selling
14 Gifts Today
Cover Story... M&G.indd 1
21/11/2023 12:07
greeting card in M&G’s ‘Classics’ collection and features on a number of new stationery and gift products this year. Star designer Sarah Campbell’s ‘Coffee Cups’ is in another pack, in a contrasting vibrant red. The napkin packs, which contain 20 printed paper napkins (330 x 330mm), add to M&G’s growing homeware and tabletop story. The company’s gorgeous insulated travel tumblers with sleek and clean straight sides and wrap-around designs showcase glorious archival heritage and contemporary art. The stainless steel tumblers are insulated with double walls and have push-top sliding seal lids in matt accent colours: perfect for taking hot or cold drinks out on the go. Each tumbler holds 450ml of hot or cold liquid and the insulation is very effective over a couple of hours. The range of 12 new tumblers joins M&G’s successful and growing collection of insulated bottles, launched last year. Some of the new tumblers co-ordinate with the bottles. For example, young designer Catherine Rowe’s stylish Bees pattern (a big hit on M&G products) features on both, with her vibrant new ‘Blue flowers’ appearing on a standalone tumbler. Design legend Sarah Campbell contributes (appropriately) her bold ‘Coffee Break’ design, and the mugs also feature two other designers: a wistful springtime hare from Helen Ahpornsiri for Wild Press and ‘Hares and Berries’ from knitwear designer Dee Hardwicke. More classical designs include Vincent Van Gogh’s ever-beautiful ‘Almond Branches in Bloom’. The V&A has four designs: two from William Morris & Co; an exquisite scarlet, gold and white ‘Kimono Cranes’ from Japan; and a Dutch naval scene
suitable for more masculine tastes. Hokusai’s ‘Great Wave’, transformed into a repeat design, and Mary Delany’s 18th-century floral collages set against a rich black background come from the collections of the British Museum. New designs in the bottles collection include a second image from the Natural History Museum - an exotic Ulysses Butterfly and lemon made into a repeat pattern - and also a bottle featuring
Dee Hardwicke’s ‘Hares and Berries’. The 500ml insulated bottles have silicone seal screw-tops and keep liquids warm for 12 hours or cold for 24 hours. M&G’s richly printed organic cotton tote bags, zipped pouch bags and slimline zipped cotton pencil cases also make delightful presents. This range has grown considerably, with new designs being added constantly.
Call: 01373 462165 Email: sales@mgml.co.uk Visit: www.museumsgalleries.co.uk Gifts Today 15
Cover Story... M&G.indd 2
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Product Focus Gift Books
A feast of literary
festive treats Heart-warming tales Fox Under The Moon
House of Marbles
House of Marbles boasts a diverse and everexpanding collection of festive gift books, ideal as stocking fillers and cherished family presents for the Christmas season. The assortment includes activity, sensory, puppet and beautiful board books, all perfect for gifting during the festive period. In addition, there’s a humorous collection tailored for adults, offering top-notch quality and entertainment. These are a great fit for independent gift shops looking for distinctive Christmas books. Orders can be made in small batches, with free shipping starting at just £200. This makes House of Marbles a prime pick for essential seasonal reads!
Call: 01626 835358 Email: uk@houseofmarbles.com Visit: www.houseofmarbles.com/tradeuk
The personal touch Personalised Memento Company
With a brand-new updated design for 2023, this Personalised Princess & Unicorn Magical Story Book from PMC makes a wonderful gift for any child. It features the child’s name as the main character - not only within the story but hidden in the colourful illustrations on every page too. The sender’s name and the child’s home town also appear within the story adding an extra special touch, and kids will love to read how their adventure unfolds in their own special world. With a growing range of on trend giftware and selling solutions to suit all retailers, there has never been a better time to sell personalised gifts. Visit PMC’s trade website today to register for your account and get started.
Email: sales@personalisedmemento.co.uk Visit: www.personalisedmemento.co.uk
From the award-winning author/illustrator of Fox Under The Moon, Stacey McNeill’s brandnew book called “One Step At A Time” is a gift book for all ages, which aims to encourage positivity and self-love. With more than 40 pages, “One Step At A Time” is a heart-warming collection of enchanting poems and whimsical illustrations, which explore themes such as anxiety, depression, grief, friendship and self-care. Each beautifully illustrated tale follows Fox and friends as they navigate difficult times in life, talking through their struggles with the ever-wise moon. This collection of 10 rhyming stories makes the perfect gift - it’s the gentle reminder you need that everything is going to be okay. Available in paperback and special edition hardcover from November 1, the range also features greeting cards, a plush toy and other uplifting gifts. Fox Under The Moon founder Stacey McNeill’s mindful picture books won the People’s Choice category of The Giftware Association’s Gift Of The Year 2023 Awards.
Call: 07969 481 231 Email: mcneillcreativeuk@gmail.com Visit: www.foxunderthemoonart.com
Make a difference From You To Me
“Verdy, A Seed For Change In The City” is a new children’s softback picture book published by From You To Me, featuring a charming whimsical character called Verdy who serves to highlight the importance of nature, and the power of communities coming together to create positive change. These are themes which are strongly supported by the gift publisher in its approach to business; ‘We can’t do everything, we can’t do nothing, but we can do something.’ Written and beautifully illustrated by Joseph Witchall, children will adore Verdy and the stalk on the top of his head that changes depending on his environment.
Call: 01225 866225 Email: hello@fromyoutome.com Visit: www.fromyoutome.com
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Learn the ethical art of apothecary Summersdale Publishers
For centuries, herbalists and healers have looked to nature for remedies and have made salves, toddies, teas, balms and preserves as cures for common ailments and to add piquant aromas and flavours to dishes - and now you can too. “The Herbal Apothecary: Recipes, Remedies And Rituals” by Christine Iverson is a beautiful photographic guide in which you will learn the sustainable and ethical art of the apothecarist. Discover the fascinating properties and therapeutic benefits of everyday ingredients found in herb gardens and kitchen cupboards, and work with herbs and spices to make healing remedies and delicious recipes.
Call: 01243 771107 Email: enquiries@summersdale.com Visit: https://summersdale.com/
Sow seeds with Shaun the Sheep Willsow
Willsow has launched the first ever licensed plantable children’s book with Aardman’s iconic Shaun the Sheep. Once the story has been enjoyed, the whole book can be planted in the ground to reveal the food for Shaun: wildflowers! Simply tear the page (which is made of special handmade paper embedded with real seeds), pop it in soil, water, and watch wildflowers grow. Willsow says: ‘Collaborating with Aardman felt like a no-brainer. It’s such an iconic heritage brand that resonates across the generations - and not just in the UK market but in the international market alike. ‘Aardman shares our goal of a more sustainable future for all. Aardman has had involvement in many sustainable initiatives over the years, and it’s great to see such a global entity championing a small business such as Willsow.’
Call: 0116 366 7550 Email: letschat@willsow.com Visit: willsow.com
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Product Focus Licensed Gifts
For little ones Blade & Rose
What better time to launch a new Paddington apparel collection than for the 65th anniversary of this iconic British character? Having won a Gift of the Year Award in 2022 for its first ever licensed collection, Blade & Rose felt the Paddington brand perfectly fitted its portfolio. The collaboration includes the company’s ‘design on the bum’ leggings, a top, and socks. And following the success of Blade & Rose’s The World Of Peter Rabbit Collection, two designs have been added. Peter Rabbit Bright Ideas features a bold and bright red as the key colour, with an appliqued and fluffy textured Peter Rabbit and radish design on the top and matching striped leggings, with the signature design on the bum. Peter Rabbit Grow Your Own offers a combination of pastel blues and teals, starring Peter Rabbit’s sister Flopsy in a fluffy and appliqued design on the top. The leggings have an autumnal design featuring radishes, aubergines, and carrots. Matching socks complete both sets.
Call: 01539 730880 Email: wholesale@bladeandrose.co.uk Visit: www.bladeandrose.co.uk
Kenzo artistry Exacompta Clairefontaine
That’s all folks! Enesco
Collaborating with the internationally acclaimed pop artist Romero Britto, Enesco is delighted to offer an exclusive collection of figurines of some of the world’s favourite Looney Tunes’ characters including Sylvester, Tweety and, of course, the iconic Bugs Bunny. The hero piece of the collection is the Lola Kissing Bugs Bunny figurine. Featuring the dynamic duo, Lola can be seen planting a peck on Bug’s cheek, making his eyes pop with pleasure and his heart quite literally pound out of his chest! Using Britto’s signature style of bright colours including vibrant shades of green, yellow and blue, to name but a few - paired with accents of silver sparkles and contrasting patterns of spots, stripes and squiggles - Looney Tunes by Britto is sure to bring joy to every gift giving occasion. All items are presented in a branded gift box featuring the artworks of Romero Britto.
Call: 01228 404022 Email: uksales@enesco.co.uk Visit: www.enesco.co.uk
Let’s go on safari Personalised Memento Company
Personalised Memento Company is excited to announce its brand-new Personalised Tiny Tatty Teddy Wild One Range. The adorable Tiny Tatty Teddy features alongside a cute safari design on a large variety of products. With storage bags, tableware and keepsakes, there is sure to be the perfect gift for any little one. The items in the range are personalised, making them a heartfelt gift that can be treasured for years to come. Check out PMC’s website to see its full range of licensed gifts and find out how the company could help you to sell from its huge range of dropship personalised gifts.
Email: sales@personalisedmemento.co.uk Visit: www.personalisedmemento.co.uk
K-3, the home and lifestyle brand founded by the iconic Japanese designer Kenzo Takada, has unveiled the K-3 Collection, featuring photo albums, calligraphy paper, desk accessories, folders, pencil cases, and notebooks. Rooted in the Japanese name Kanji, the K-3 Collection pays homage to Kenzo’s profound passion for design, exhibited in various art forms from vibrant painting to elegant calligraphy. Crafted in collaboration with Clairefontaine, each piece in the collection exudes artistry and luxury. Whether you’re preserving cherished memories, expressing your creativity, or organising your life, every item embodies Kenzo’s artistic legacy.
Call: 01553 696600 Email: sales@exaclair.co.uk Visit: www.exaclairlimited.com 18 Gifts Today
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Gifts Today
SHOP TALK Three very different gift retailers share some interesting insights into their businesses, and discuss their current trading experiences Jan Jenkins
L-R: Awards host Sue Perkins, Gifts Instead of Flowers co-founders Abby Jenkins and her mum Jan Jenkins, judge Professor Kerensa Jennings
Co-founder Gifts Instead of Flowers Tell us about your business. The seeds of Gifts Instead of Flowers were sown when I was ill and received many beautiful bouquets. My house literally turned into a florist! While the gesture was wonderful and the flowers were too, all that was left after just a week were the cards from well-wishers. It would have been great to have received a small gift that I would still have today. So the idea arose that if gifts could be given as an alternative to flowers in such circumstances, that might leave a lasting memento. For the past few years, we’ve visited many craft exhibitions, art shows and antique fairs and have been totally blown away by the quality, uniqueness and affordability of the work from UK artists and small businesses. I met many creative people who, without bricks-and-mortar stores, were in real need of an online outlet to showcase their work. A key component was price - to offer beautiful, individual gifts as affordable as flowers, but with no compromise on quality. Again, our knowledge and experience of the craft market enables me to identify skilled makers whose work perfectly fits this criterion. These are gifts, therefore, that we would choose to buy ourselves and whose creators deserve access to a wider audience. What’s the concept behind it? The idea is simple. Our website (www.giftsinsteadofflowers.com) is a platform for artists and small businesses to highlight their products, all priced under £80, and sell directly to customers. Each has their own page with photos, biography, and a link to their website. This means customers can browse and buy the products from the artists themselves, meaning the artists keep 100% of the profit. We charge a nominal monthly fee for this (less than two cappuccinos a month) but ask the artists to donate to our chosen charity, William’s Fund, which supports the research of paediatric cancer at Oxford University. Its founder, Johanna Dodd, has already raised over £1,000,000 and is aiming for another million. She set up William’s Fund after her four-year-old son William died of a very nasty childhood cancer. What sets you apart from other online gift marketplaces? Buyers purchase directly from the artists’ websites, and as there isn’t commission taken by us, buyers can be confident that the artist receives fair pay for their work. We also support artists by actively promoting their products not only via our website, but via PR in magazines, social media channels, and email marketing. Artists often find it difficult to showcase their work or have the time needed to invest in marketing. Our other uniqueness is supporting William’s Fund. How would you describe your range? We have many categories showcasing artwork from the UK, all of which would make fantastic gifts, from art and ceramics to jewellery and homeware. Also, what’s special is that so many of the artists are very conscious about the environment and sustainability, with some planting a tree with every order. What’s proving popular? Limited editions and prints - plus that unique gift for someone who is difficult to buy for, and that gift that is different. What’s the most rewarding and challenging aspect of your job? We work with lovely, interesting people, and love watching their businesses grow. I can honestly say there’s nothing challenging… although maybe getting to grips with certain social media platforms, and having to say no to those wanting to join us. What advice would you give to someone starting out in online gift retailing? Try and talk to someone who has already done it. They can share their insights and tips on how to create a unique and attractive product, how to set up an online store, how to handle shipping and returns, how to promote your brand, and how to deal with customer complaints. Finally, congratulations on winning the New Kid on the Block category of The Small Awards UK 2023 for the best business start-up (less than 18 months). How did you feel when you heard the news? The awards ceremony was a fantastic evening - and what a great initiative! So, thank you to Michelle Ovens CBE [founder of Small Business Britain, which runs The Small Awards] for the idea and staying with it, judge Professor Kerensa Jennings for picking us to win, and TSB for sponsoring the awards. We’re still on cloud nine! Gifts Today 19
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Gifts Today
SHOP TALK Tracey Blenkin
Retail Manager and Buyer The Alnwick Garden Gift Shop and Lilidorei Gift Shop Alnwick, Northumberland I started my career a world away from retail, as I was living in Cyprus and working in childcare. Once I returned to the UK, I created and opened my own soft play unit for children and gained experience in managing a team. Years later, I found myself working in the Gift Shop at Alnwick Castle. Gaining valuable experience, I learned how to operate within the walls of a tourist attraction and watched how visitors saw a visit to the gift shop to be just as important as the attraction itself! I moved over to The Alnwick Garden Gift Shop starting out as a retail assistant and working my way up the retail ladder to my current role. Buying is a niche, and it can be a fine balance to get it just right. At The Alnwick Garden Gift Shop, we want to sell more than just souvenirs but an experience. The same can be said for our new Lilidorei Gift Shop, where we took a unique approach with the name and layout. After a busy day on the largest play structure of its kind in the world, you can head to the ‘Snots and Lollies Gift Shop’ - a crucial part of your Lilidorei experience, where the interior and design are Christmas all-year-round! Alongside baubles, Christmas trees and fairy lights, you can also find products that bring out the child in everyone. Items such as Troll Snot and Fairy Dust Ice cream - which continue to be best sellers - work together to display the distinctive Lilidorei branding, alongside being a delicious treat commemorating your visit. Although The Alnwick Garden offers a more recognisable gift shop experience, The Alnwick Garden itself is not your average garden. Situated within our walls is the world-famous Poison Garden, where thousands of international visitors flock each year to get a glimpse of the gorier side of gardening. Due to its popularity, we created a brand-new Poison Garden range that is already proving to be very popular and has led us to revamp our online presence to be able to ship internationally. The structure and layout of the Shop is a vital aspect of the visitor experience. Controversially, we have our visitors enter through the Gift Shop rather than just exit. This allows our guests to shop for any last-minute items for their Alnwick Garden journey, while also getting a taste of what we have to offer in The Garden itself. Every season at The Alnwick Garden is an experience and we try to reflect that in the Gift Shop. Products are divided into displays to represent what an average year looks like at The Garden. This includes merchandise characterising the best of blossom season, rose season and so on. We find this encourages people to ask questions about returning at other points in the calendar year! As in most jobs, networking is vital in all aspects. Not only to meet other buyers, but to meet many talented artists. We have curated some of our best-selling products from the work we have seen at trade shows, and we pride ourselves on working within the local Northumbrian community and encourage people to shop local. Meeting customers is by far the best part of my role, as that’s where you 1. Statex Publishing get your feedback. I have to say, my favourite gifts Poison Garden Guide Book in the Shop at the moment are the Jellycat ranges. 2. Farrah’s biscuits & fudge Like most places they have proved exceptionally 3. Bon Bon Sweets bon bons popular, and it’s fascinating to see them 4. Langs/Gisela Graham fly off the shelves. We can seasonal product barely keep up with the demand!
Top Five Best Sellers
5. Alnwick Brewery food & drink
Beth Austin Director Vinegar Hill
What’s your background? I took an apprenticeship in interior design, and I have many years of retail experience. In 1996, after travelling around the world for just under a year with my sister, I saw some amazing gift stores and ideas, and decided to move into gift retailing.
“We try to set ourselves apart from mainstream offerings on the high street” Tell us about your business. I work alongside my sister and brother, so it’s a real family business. Vinegar Hill opened in 1997 and we are about to open our 14th store, in Marlborough. We have been looking in this Wiltshire town for over five years so, at last, we are due to open on November 14. Marlborough will join branches in Bath, Berkhamsted, Bishop’s Stortford, Cheltenham, Farnham, Henley-on-Thames, Hitchin, Horsham, Shrewsbury, Windsor, Witney and Stratford-Upon-Avon (which has a Vinegar Hill store and a Vinegar Hill Wardrobe store). Sizes vary but each is around a minimum of 1,400sq ft. Why is it called Vinegar Hill? I saw a little signpost in the South Island of New Zealand pointing to Vinegar Hill, and I loved the name. How would you describe your range? It’s a mix of homeware and gifting. Each branch is a destination store allowing customers to wander and be inspired, either
Top Five Best Sellers 1. Jewellery 2. Books 3. Candles 4. Cards 5. Fashion accessories
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for themselves or others. Top departments for us are jewellery, fashion accessories, books and fragrance. How do you find products? We attend all the key trade shows in the UK. We also visit a show in India, where we source lots of lovely, handcrafted products such as soft furnishings, scarves and handmade home decorations. What’s your selection criteria? We ask ourselves: do we love it? We have budgets to work to, but it just has to be product that we love. What’s proving popular? Always fragrance - candles and diffusers. But last month, it was Halloween. We pulled away from this for a while, but found some great products and they did well, such as handmade felt decorations and table pumpkins which are much more decorative. We try to set ourselves apart from mainstream offerings on the high street. Halloween was all new to us, but we will definitely be doing it again next year. How has trading been this year? It’s been pretty good overall. The extremes of weather have a negative impact sometimes, but we are trading up against last year like-for-like. We have two new stores on board (Horsham and Berkhamsted opened this year), so we’re pleased to be able to continue to grow. How do you maintain the interest of existing customers and attract new ones? We have an Instagram account which is updated regularly. We also send a newsletter to customers to let them know what’s happening in our stores, and occasionally run competitions. In addition, we spend a lot of time on our visual merchandising, and this makes the experience of being in-store really wonderful.
What are you looking forward to selling at Christmas? Our own-brand Christmas decorations are lovely and a bit different, I love all the warm cosy throws that land - and the fragrances that the stores take on with all the orange, cinnamon and spiced apple scents. It’s my favourite time of the year for our shops.
Do you offer any additional services? We offer giftwrap and can host private shopping evenings if a group of friends want to shop for a couple of hours at the end of the day. What’s on your counter/by the till? Little charms for good luck, love, protection and strength - they sell day in and day out for us. We also have a selection of cute small cards.
“Each branch is a destination store allowing customers to wander and be inspired, either for themselves or others” Are you looking at expanding into new product categories? Nothing specific, but we’re always on the lookout for fresh ideas. What’s the most rewarding aspect of your job? I work with some lovely people in our stores and at head office, and I love walking into one of our stores and seeing the wonderful array of products that change with the seasons. We have some fab suppliers too. What’s the most challenging aspect of your job? Managing stock for 14 stores can be interesting at times. But at the forefront of my mind is always wanting to find new and unusual stock. What’s your current favourite gift on your shelf? Oh, that’s a tough one. I have a lovely candle which I bought in our Berkhamsted store the other day, made by Labre’s Hope. This company supports people who are homeless and gives them the chance to work in a business and learn a trade. The candle is Spiced Orange and it’s perfect for this time of the year. What advice would you give to someone starting out in gift retailing? Be passionate about what you do. You will need to follow trends, but don’t buy it if you don’t like it. Always follow your gut instinct, and don’t be afraid to try product outside your comfort zone.
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Preview Exhibition Diary
2024
Exhibition Guide
Time to get the diary out and plan ahead for the coming year. Check out our comprehensive listing of trade shows at home and abroad
JANUARY
Harrogate Christmas & Gift When: January 14-17 Where: Harrogate Convention Centre, Yorkshire Web: harrogatefair.com
Top Drawer S/S24 When: January 14-16 Where: Olympia, London Web: topdrawer.co.uk
Giving & Living When: January 14-16 Where: Westpoint, Exeter Web: givingliving.co.uk
Scotland’s Trade Fair Spring When: January 21-23 Where: SEC, Glasgow Web: scotlandstradefairs.com
Speciality Food & Drink Show When: January 21-23 Where: SEC, Glasgow Web: scotlandstradefairs.com
Toy Fair When: January 23-25 Where: Olympia, London Web: toyfair.co.uk
FEBRUARY
Source Home & Gift When: February 4-7 Where: NEC, Birmingham Web: source-homeandgift.com
The Source Trade Show When: February 6-7 Where: Westpoint, Exeter Web: thesourcetradeshow.co.uk
Pure London X JATC When: February 11-13 Where: Olympia, London Web: www.purelondon.com
INDX Homewares When: February 20-21 Where: Cranmore Park, Solihull Web: indxshows.co.uk
CHSI Stitches When: February 25-26 Where: NEC, Birmingham Web: chsi.co.uk
MARCH
The Creative Craft Show When: March 14-17 Where: NEC, Birmingham Web: creativecraftshow.co.uk
Ideal Home Show When: March 22-April 7 Where: Olympia, London Web: Idealhomeshow.co.uk
MAY
INDX Gift Food When: May 1-2 (TBC) Where: Cranmore Park, Solihull Web: indxshows.co.uk
London Stationery Show When: May 14-15 Where: Business Design Centre, London Web: stationeryshowlondon.co.uk
Museums + Heritage Show When: May 15-16 Where: Olympia, London Web: show.museumsandheritage.com
Design London When: May 21-23 Where: Clerkenwell, London Web: designlondon.co.uk
JUNE
Progressive Greetings Live When: June 4-5 Where: Business Design Centre, London Web: progressivegreetingslive.co.uk
Exclusively Show When: June 11-12 Where: Business Design Centre, London Web: exclusivelyshows.co.uk
Glee When: June 25-27 Where: NEC, Birmingham Web: gleebirmingham.com
New Designers When: June 26-July 6 Where: Business Design Centre, London Web: www.newdesigners.com
JULY
Home & Gift Buyers‘ Festival When: July 21-24 Where: Harrogate Convention Centre, Yorkshire Web: homeandgift.co.uk
SEPTEMBER Autumn Fair
When: September 1-4 Where: NEC, Birmingham Web: autumnfair.com
INDX Toy & Gift When: September 3-4 Where: Cranmore Park, Solihull Web: indxshows.co.uk
Top Drawer A/W24 When: September 8-10 Where: Olympia, London Web: topdrawer.co.uk
Spring Fair
When: February 4-7 Where: NEC, Birmingham Web: springfair.com
Every effort has been made to ensure that the information in this guide is correct at the time of going to press, but we recommend that you check details before departure
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WORLDWIDE DATES
JANUARY Milano HOME INDX Homewares When: September 10-11 Where: Cranmore Park, Solihull Web: indxshows.co.uk
Brand Licensing Europe When: September 24-26 Where: ExCel, London Web: brandlicensing.eu
OCTOBER Decorex
When: October 6-9 Where: Olympia, London Web: decorex.com
Harrogate International Nursery Fair When: October 13-15 Where: Harrogate Convention Centre, Yorkshire Web: nurseryfair.com
When: January 11-14 Where: Fiera Milano, Milan, Italy Web: milanohome.com
Formex When: January 16-18 Where: Stockholmsmässan, Stockholm, Sweden Web: formex.se
Atlanta Market When: January 16-22 Where: Atlanta Convention Center at AmericasMart, Atlanta, USA Web: atlantamarket.com
Maison&Objet When: January 18-22 Where: Paris Nord Villepinte, Paris, France Web: maison-objet.com
Showcase Ireland When: January 21-23 Where: RDS, Dublin, Ireland Web: showcaseireland.com
Ambiente
IHGF Delhi Fair
When: January 26-30 Where: Messe Frankfurt, Germany Web: ambiente.messefrankfurt.com
When: February 6-10 Where: India Expo Centre & Mart, Greater Noida, Delhi NCR, India Web: ihgfdelhifair.in
Christmasworld When: January 26-30 Where: Messe Frankfurt, Germany Web: christmasworld.messefrankfurt.com
Creativeworld When: January 27-30 Where: Messe Frankfurt, Germany Web: creativeworld.messefrankfurt.com
Spielwarenmesse When: January 30-February 3 Where: Nuremberg Exhibition Centre, Nuremberg, Germany Web: spielwarenmesse.de
FEBRUARY NY Now
When: February 4-7 Where: Javits Center, New York City, USA Web: nynow.com
Intergift When: February 7-10 Where: IFEMA Madrid Fair Ground, Avda del Partenón, Madrid, Spain Web: ifema.es
MAY
Licensing Expo When: May 21-23 Where: Mandalay Bay Convention Center, Las Vegas, USA Web: licensingexpo.com
OCTOBER Insights-X
When: October 16-19 Where: Nuremberg Exhibition Centre, Nuremberg, Germany Web: insights-x.com/en
26.–30. 1. 2024 FRANKFURT / MAIN
ThE LIFESTYLE MOvEmENT
The most impressive selection from the world of gifts and personal accessories – with its Giving area, Ambiente offers a diverse and out-of-the-ordinary mix, ranging from designer and lifestyle gift items to writing instruments, stationery, school supplies and sustainably produced trend products. Your industry, your community: ambiente.messefrankfurt.com/giving info@uk.messefrankfurt.com Tel. +44 (0) 14 83 48 39 84
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Preview
HARROGATE CHRISTMAS & GIFT
Harrogate hosts
Christmas buying bonanza Visitors to Harrogate Christmas & Gift are in for a great treat as the show offers a wider variety of products than ever before
W
ith more than 20 new companies exhibiting, combined with many of the industry’s favourite names, if you’re seeking the latest festive decorations - from trees and lights to cards and crackers - you’re guaranteed to see them at Harrogate Christmas & Gift, which takes place in the North Yorkshire town from January 14 to January 17. There is also an abundance of gift ideas from candles and soaps to plush toys and garden ornaments. So whether you are a gift retailer, a garden centre buyer, or an event organiser seeking inspiration, you will find it here. And it’s not just Christmas covered. Many exhibitors have a variety of products for occasions including Halloween, Easter, and even weddings. New exhibitors include Jingles, which is thrilled to be participating in the 2024 event. As a company deeply committed to offering great value, the show presents an incredible opportunity for the supplier to showcase its festive products and connect with valued customers. Jingles stand is renowned for its magical ambience, featuring an array of the latest seasonal themes. The team can’t wait to take part, and promises that the stand will be brimming with the latest and strides to remove as much single-use plastic as possible, greatest in Christmas decorations, lights, trees, plush as well as going glitter-free to ensure its products are and more. fully recyclable. Tallon will highlight six trends to engage Another newcomer is Namaste. Following a lifewith as many customers as possible, from traditional and changing trip to the Indian subcontinent in 1995, kid-centric styles to more modern festive brights - all founder Sam Brummitt was inspired to help reduce the available in co-ordinating ranges from bags to wrap, cards difficulties faced by producers in the region. He started and tags. his company in 1997, and around 100 producers have Show organiser Simon Anslow comments: “We’re been helped to grow and develop, with many of these delighted to present so many new and interesting mutually beneficial working partnerships resulting in brands, as well as festive buyers’ firm favourites which long-term trade relationships lasting over 20 years. The return year after year. Visitors will be totally spoiled for people who make Namaste’s products - and the planet’s choice when planning their 2024 Christmas purchases. It resources used - are crucial to the firm’s ethos. Recycled promises to be a bumper show.” resources are favoured, while natural materials are Registration for the show is free online at sourced from carefully managed plantations or are www.harrogatefair.com, where you will also find full by-products from food production. information and an exhibitor list. In addition, Tallon International will present its range at the show for the first time and will introduce What: Harrogate Christmas & Gift a ‘Festive Wonderland’ Where: Harrogate Convention Centre Christmas range. Inspired with sustainability in When: January 14-17 2024 mind and rebranded for Christmas 2024, the Call: 01902 882280 company promises a new Email: simon@harrogatefair.com modern design rooted in traditional styles and Visit: www.harrogatefair.com colours. It has taken big
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Harrogate Christmas & Gift
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Preview TOP DRAWER S/S24
New styles for the new season Registration for Top Drawer S/S24 is now open: it’s time to secure your spot to this design-led show!
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What: Top Drawer S/S24 Where: Olympia London When: January 14-16 2024 Email: TopDrawer@clarionevents.com Visit:
Topdrawer.co.uk; https://top-drawer-spring-2024.reg.buz
op Drawer returns to Olympia London from January 14 to January 16 for its Spring/Summer edition, welcoming visitors to view thousands of product launches from design-led brands from across the UK and beyond. Each season, Top Drawer curates a show full of exciting brands presenting their latest collections from across the lifestyle spectrum. Buyers can start the year strong by sourcing from a wide array of options, while connecting with the retail industry, and hearing from key industry figures at the RetailFest stage. Over three days, Top Drawer attracts 10,000-plus attendees keen to check out contemporary design across nine curated sectors: Craft, Fashion, Food Emporium, Gift, Greetings & Stationery, Home, Launchpad, Play, and Wellbeing. With multiple halls, visitors can explore collections from more than 600 top brands, with 25% debuting at the show. They can update their product offerings from established favourites and fresh talent across all the sectors. The lineup includes Ameico UK, Broste Copenhagen, Cambridge Imprint, Caroline Gardner, Casa Verde, Cath Tate Cards, Coco Chocolatier, Contour Chocolate, Djeco, Donna Wilson, Estella Bartlett, Fern Beall Ceramics, Fine Scents, Flamingueo, Gin in the Tin, Hello Hossy, Kind Bag, Lagom Design, Motif, My Doris, Lamy, Jellycat, One Hundred Stars, Panier des Sens, Raspberry Blossom, Rentaro Nishimura, ROKA London, Noi Publishing, Sarah Jane Brown, Selbrae House, The Viking Workshop, Threadbear Design, Trixie Baby, Vikki Lafford Garside, Wildlife Garden, and Zesty Lemons, along with a host more. The Launchpad sector is a must-see for buyers seeking that something special, as it features 25 emerging designer-makers from various sectors, showcasing innovative and vibrant products. Top Drawer partners with the University of the Arts London (UAL) to bring together the best designer-makers hitting the market now, including By Heather Filby, Dapple & Dot, Laura Frances Heitzman, LORDS Fragrance House, Nat Lyra Prints, Pink Giraffe Print Co, Printed Weird, The Colour Emporium, The Plain Shop, Uwu Studio, and Wimperis Embroidery, among many others. In addition to sourcing best sellers, visitors can gain retail insights through engaging talks, business advice, and trend inspiration. The RetailFest stage will host top industry experts who will deliver talks and take part in panel discussions on challenges facing the retail industry. Also, the Business Hub will return bigger and better than ever, offering bookable appointments with industry experts throughout the show. Plus, buyers can be inspired by the Trends Feature, curated by Top Drawer’s partner, The Better Trends Company, which will present three key trends for the upcoming seasons. Trend forecasting duo Louise Healy and Natalie Alexander will be on hand to guide buyers in aligning their collections with these key trends, to prepare for the new season. Register now at https://top-drawer-spring-2024.reg.buzz for this season’s show, which promises to be a retail wonderland filled with enticing products and fresh brands. Don’t miss the opportunity to discover new launches first!
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Preview
SCOTLAND’S TRADE FAIR SPRING
Scotland show back
to pre-pandemic levels Scotland’s Trade Fair Spring is almost sold out after an immense interest in stands from both new and established companies
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Topics to aking place at the SEC in Glasgow from January 21 be covered to January 23, Scotland’s Trade Fair Spring’s exhibitor will include numbers are back to pre-pandemic levels, with many sustainability, new Scottish and UK businesses keen to boost their share pop up shops, of the thriving Scottish market. and how to Confidence is high after a successful tourist season for harness AI for independent retailers this summer, in part largely due to the big influx of international visitors, mainly from North retail. There will America, India and the Far East. also be digital Show Director Mark Saunders says: “Confidence in the masterclasses Scottish market has grown, which has shown a healthy and Scottish increase in exhibitors, especially new ones. Shops and retail Tourism Alliance outlets across the UK come to this Show to source those Spotlight gems, reconnect with existing suppliers, and discover the Sessions on how new season’s ranges.” to maximise the New exhibitors to look out for include Fountasia, tourist trade. The English Soap Company, Ocean Plastic Pots, Enesco, Plus, Nessie’s Kabloom, Zippy & George, The Little Dog Laughed, Ooshky, Den will return, Rablogan Castle of Scotland, Braemar, Joya, Mala Leather, with emerging Flick Fashions, Shrieking Violet, Lantern Tailoring, Annabella suppliers pitching Moore and Tipperleyhill. their products to a panel of respected retailers. The Best These suppliers will complement the Show’s Launch Product Awards from the Show will also be judged by Gallery for new, young companies such as Castle leading retailers, and the winners will be displayed in the Apothecary Scotland, Concrete & Cacti, Just Hammered, The heart of the Show. Old Waiting Room Gallery, Thistle & Twigs and Vivid Stash, With many shops offering far more than just gifts or to mention a few. This is the area where new creativity is homeware, the Speciality Food and Drink Show is run in celebrated and fledging companies are given a leg up to get conjunction with the Show, with more than 100 delicious established in the market. producers, principally from Scotland. For galleries and high-end retailers, the Craft Gallery will host jewellery, textile and gift exhibitors that are more niche What: Scotland’s Trade Fair Spring and individual. New names Where: SEC, Glasgow for 2024 include Beastie Assemblage, Scarlet Knitwear, When: January 21-23 2024 Taisir Gibreel and Cured. Meanwhile, to help develop Call: 01877 385772 your retail business, the Email: info@springboardevents.com Talking Shop has a busy timetable of talks, panel Visit: https://www.scotlandstradefairs.com/ discussions and masterclasses. 28 Gifts Today
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Scotland’s Trade Fair Spring
21-23 January SEC Glasgow Home & Gift • Fashion & Accessories Food & Drink • Craft
Register now at www.scotlandstradefairs.com
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Preview TOY FAIR
‘Stay ahead
of the curve’ Toy Fair 2014 is commemorating its 70th anniversary in January, and promises to be ‘an even more captivating experience, with nods to nostalgia across the show’
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oy Fair is the largest dedicated trade exhibition for the toy, game, and hobby industry in the UK. The 2024 show, which takes place at Olympia London from January 23 to January 25, is billed as an unmissable threeday event, as it celebrates its 70th anniversary. In its seven decades, Toy Fair has become an essential tool in connecting professionals from the toy, game, and hobby landscape under one roof, fostering growth in the toy industry, and generating excitement around the innovations shaping the industry’s future. It provides a platform for discovery, connection, and collaboration. With the participation of more than 260 exhibiting companies - including industry giants such as Spin Master, Tomy, LEGO, Character Options, Golden Bear Toys, Jazwares, and Orchard Toys - visitors can expect to discover thousands of brand-new toys, ranging from plush, board games and puzzles to construction toys, tech toys, arts & crafts and outdoor toys. Attendees can explore the latest trends and emerging brands, and also take advantage of exclusive on-site retail offers. Toy Fair provides an invaluable opportunity to stay ahead of the curve. The Toy Fair team has tweaked the schedule for 2024 after reviewing and taking into consideration the valuable feedback of exhibitors and visitors. While Tuesday (January 23) and Wednesday (January 24) will continue with the usual timings and close at 6pm, the show is set to trial an earlier close on the final day of Thursday (January 25) at 4.30pm. With all exhibitor space completely sold out, the response to Toy Fair’s 70th edition has been extremely positive. This achievement is a testament to the trust and confidence that exhibitors have in the show as a key event in the industry calendar - and it is this continued support that has consistently made Toy Fair a success year after year. Proudly celebrating its 70th anniversary, Toy Fair 2024 promises to be an even more captivating experience, with nods to nostalgia across the show, as well as the return of Toy Fair TV, and Toy Fair’s Hero Toys - which will be unveiled on the morning of the opening day.
What: Toy Fair Where: Olympia London When: January 23-25 2024 Call: 020 7701 7127 Email: Rebecca@btha.co.uk Visit: https://www.toyfair.co.uk/ 30 Gifts Today
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Preview SPRING FAIR
‘The ultimate
hunting ground’ Spring Fair shares a snapshot of what visitors can expect at the next show in February 2024
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ffering 13 product sectors across Home, Gift and Fashion, the variety of products at Spring Fair - from big brands through to artisan makers - is unmatched. The exhibition runs from February 4 to February 7 at NEC Birmingham. From gifts, greeting cards, candles, furniture and textiles to an enormous array of licensed products, Spring Fair is the launchpad for brand-new collections. The trade show offers endless opportunities for sourcing the newest and most innovative products for 2024 and beyond. The ultimate hunting ground for your next best sellers, discover everything you want to gift and be gifted including contemporary designs, and unique, personalised and licensed gifts, in the Gift destination. An incredible lineup of brands includes SuckUK with its raft of branding including Luckies, DOIY, Eat My Socks, Printworks, Original Stormtroopers, Smiley, Snippers, Bobino, Another Me, Let’s Drink to That, and Peleg. Other exhibitors include Widdop & Co., Sass & Belle, Lesser & Pavey, Fountasia, Sifcon, Rex London, Powell Craft, House of Disaster, Stackers, Enesco, Burston Redecker, PMC, Willsow, Boxer Gifts, White Pebble, Ashleigh & Burwood, Ornhill Awnhill, Advance Apparel, Teal, Calipso Roast, Joe Davies, Langs, Puckator, Candlelight, Elgate Products, and The Straits Trading Company. Exciting Gift newcomers include Ginger & Roo, Adams & Mack, The Dog Shack, The Outrageous Peacock, Gry & Sif, Känsla, Burton Blake, Billoy, Handle Fragrance Co, Helio Ferreti, Flow Amsterdam, Vivid Mind Gifts, and Adhock Homeware. Spring Fair will also host the live judging of The Giftware Association’s Gift Of The Year 2024 Awards and the Finalists’ Showcase. With 80% of floorspace already filled and an abundance of exclusives, visitors will encounter a vibrant and bustling showcase of new and returning exhibitors offering the opportunity to source from British, international, sustainable, and licensed brands. A host of new onsite features and experiences with curated displays and trend-led showcases will be designed to inspire and assist their buying journeys. As the buyers’ one-stop marketplace for everything new and on-trend for 2024, Spring Fair is a must-attend home, gift and fashion buying event. More than just a trade show, Spring Fair has been a hub for knowledge and inspiration for more than 70 years, and continues to be the perfect platform for networking with new and existing contacts in-person.
What: Spring Fair Where: NEC Birmingham When: February 4-7 2024 Email: visitor@springfair.com Visit: www.springfair.com 32 Gifts Today
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Preview
AMBIENTE
Welcome to the world of gifts The Giving product area of Ambiente offers a huge selection of presents and personal accessories from around the world
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hether trendy, decorated or handcrafted gifts, stationery, greeting cards, writing utensils, school supplies, or bags and souvenirs, with the variety at Urban Gifts, Stationery & School, Hall 4.2 of Ambiente is the place to be for all forms of trade. Yvonne Engelmann, Director of Ambiente Living, Giving & Working, says: “With around 300 exhibitors in Hall 4.2, visitors to Ambiente Giving at Urban Gifts, Stationery & School can expect an exceptionally diverse, high-quality and attractive range of products for both core and additional assortments. In addition, we offer a unique platform here with the greatest density of international writing utensil brands and high-quality stationery.” Caran d’Ache, Cleo Schreibgeräte, Diplomat, Distri-Brands, Hugo Boss, Kaweco, Maybach, Monteverde-Conklin, Platinum Pen, Rubinato and Waldmann, among others, will be exhibiting top-quality writing instruments. More stationery innovations will be presented by suppliers such as Artebene, Lindocastelli, Masking Tapes, Perleberg, Rössler and Trodat. Exhibitors at Urban Gifts also include Avolt, Kikkerland, Lund London, Printworks and Troika. António Augusto Correira, Erich Krause, Factis and Main Paper, to name a few, will showcase the latest trends in school supplies. A highlight of the sector will be a special presentation called Ms. Paper & Friends, which will enrich Ambiente Giving with fresh and sustainable ideas - not only for assortment design, but also for shopfittings and the staging of merchandise. The area will feature an assortment curated by Angelika Niestrath with a selection of stationery, books, gifts, accessories and home decoration in an unusual setting. The focus on a preferably sustainable product offering will be supported by used shop furniture and selected vintage objects, which will form the stage for a playful assortment presentation. Angelika explains: “The fact that resources are massively conserved through the recycled furnishings is by no means an accidental side-effect, but a deliberately sustainable approach that can be transferred to many forms of retail. Plants and flowers also enliven and enrich the assortment in a sustainable way.” Ms. Paper & Friends demonstrates that surprising and highly attractive assortments can be created with a bold, individual product mix - be it in stationery shops, concept shops, museum shops, design shops or bookshops. A special invitation goes out to visitors from the floricultural sector, who will find interesting and sales-promoting additional ranges here. Ambiente will continue to be held at the same time as Christmasworld and Creativeworld at Frankfurt Fair and Exhibition Centre.
What: Ambiente Where: Frankfurt am Main, Germany When: Ambiente/Christmasworld: January 26-30 2024; Creativeworld: January 27-30 2024 Call: +49 69 75 75 5000 Email: ambiente@messefrankfurt.com Visit: ambiente.messe frankfurt.com 34 Gifts Today
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Product Focus
Big plans for big dreams
Giftable Stationery
Collins
The Dream Planner is a new goal setting and productivity 2024 diary from Collins, made using recycled materials. Fill out your dreams, goals and aspirations for the year ahead, and break these down into tasks and habits to help you stay on track to achieve your full potential for 2024.
Call: 0141 300 8500 Email: enquiries@collins-debden.co.uk Visit: www.collinsdebden.com
Joe Davies
From the head and heart
Joe Davies’ new brand Bridgewater Pen Company offers a range of ball pens, roller balls and mechanical pencils. Each pen comes with its own gift box, and all have a lifetime mechanical guarantee. With 40 designs, from modern matt black and chrome to classic all chrome with gold, there is something for everyone. To make an eye-catching display of the collection, a counter display unit is available that can hold nine different designs and three pens per design. Joe Davies has many more exciting ranges at its Manchester showroom. The company offers free nationwide delivery, carriage paid orders of just £100, and has an award-winning customer team on hand to help.
Call: 0161 975 6300 Email: sales@joedavies.co.uk Visit: www.joedavies.co.uk
Jumble & Co Discover the essence of self-expression with these A5 Self Care Journals, part of Jumble & Co’s new In Two Minds range. There is a choice of Wellness, Gratitude and Mindfulness Journals, featuring weekly affirmations and challenges on one page, and split ruled/dotted notes page opposite - all printed on eco-friendly recycled paper.
Call: 0141 300 8500 Email: enquiries@jumbleandco.co.uk Visit: www.jumbleandco.com
Write on!
Plan out your year Once Upon a Tuesday
British sustainable stationery brand Once Upon a Tuesday has unveiled its delightful 2024 Dogs & Doodles A4 Calendar. Each month has illustrations of our furry friends, offering a daily dose of canine joy. Not just a timekeeper, it brings a new piece of art into your home every month. All of the company’s calendars are environmentally conscious, and printed on 100% recycled paper in the UK.
Email: studio@ onceuponatuesday.co.uk Visit: onceuponatuesday.co.uk
Scribe in style Exacompta Clairefontaine
Jacques Herbin’s traditional ink and glass pen gift sets are perfect for calligraphy enthusiasts. Craft thank-you notes in style this season and experience the timeless art of penmanship as you write personal messages. Choose from a selection of glass pen colours: Blue, Transparent, Emerald, or Coral. Each set includes two of Jacques Herbin’s most popular inks.
Call: 01553 696600 Email: sales@exaclair.co.uk Visit: www.exaclairlimited.com
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Pretty
instyle instyle
practical Classic Canes
A decorative walking stick is a special way for its user to express their sense of style. Pretty as well as practical, Classic Canes’ range of patterned walking sticks includes traditional and contemporary styles in a wide range of colours to complement any outfit. British flora and fauna are among the family firm’s most popular patterns, and this season are joined by new models inspired by modern art, such as surrealist symbols and folk flowers. Designer and managing director Charlotte Gillan explains: “An interesting walking stick is a talking point and fashion accessory. They make wonderful presents because they are really useful and show that the giver has thought not only about the recipient’s mobility needs but also considered their sense of self. “From a cat print cane for a cat lover, an abstract print for an art enthusiast, a subtle dragonfly print, or a bold seaside pattern, there is something special for everyone.”
Call: 01460 75686 Email: info@classiccanes.co.uk Visit: www.classiccanes.co.uk
Comfort & joy Colour up Joe Davies
As autumn graces us with its presence, our thoughts naturally turn to staying cosy in the upcoming months. What better way to prepare for the approaching winter and the festive season than the purchase of a snug Equilibrium scarf or a pair of stylish gloves? Within the Equilibrium collection offered by Joe Davies, you’ll discover a delightful assortment of scarves, gloves and hats, many of which come beautifully presented in luxurious branded gift boxes. The thoughtful packaging makes them the perfect choice for Christmas presents. Among the options available you’ll find sumptuous crossover faux fur scarves, colour-blocked cosy scarves, and a vast array of gloves in a number of colours and styles. There’s also the irresistibly comfortable bamboo socks and the Scandinavian-inspired snuggly scarf and hat sets. With these choices, you can rest assured that your Christmas gift list is well and truly covered! Joe Davies is renowned for its commitment to customer service and impressive range of gifts, jewellery, and fashion accessories, all priced very affordably. It takes pride in providing a ‘little and often’ ordering system to its customers, and a minimum order value of just £100 for free nationwide delivery.
Call: 0161 975 6300 Email: sales@joedavies.co.uk Visit: www.joedavies.co.uk
Miss Milly
Take a first look at some of Miss Milly’s S/S24 necklace designs. The brand’s owner Sarah Watmore says: “Mixing yellow with blue is a big trend for the new season, and while yellow can be a tricky colour to work with, we think these have turned out nicely. Also, look out for the retro orange and bright pink combination; always one of our favourites, it was a feature on the catwalks. “And within the colour stories for next season, there’s a lot to choose from with bold tropical shades and more muted khakis and dusky pinks. There really should be something for everybody! And green. Yes, green is continuing into next year. It’s great to see better longevity of colours helping to make fashion more sustainable.”
Call: 01905 622509 Email: hello@missmilly.co.uk Visit: www.missmilly.co.uk
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Bring in the Spring! Joma Jewellery
The Spring/Summer season is on its way, and with it comes the promise of new things blooming - such as Joma Jewellery’s S/S24 Collection. It’s bursting with carefully curated pieces and ready to add a whole lot of radiance to your store! Threaded with colourful gemstones and beads that perfectly embody the spirit of the season, the beach-ready Boho Beads and Happy Little Moments Collections will have your customers feeling like they’re on a never-ending getaway. If it’s your birthday offering you’d like to refresh, discover new sentiments joining the best-selling A Littles Collection, including beaming Boxed Birthstone Hoops and Star Sign A Littles, both in gorgeous gold plating. Plus, featuring a range of made-to-last necklaces and bracelets presented in a beautiful ribbon-tied box, Joma Jewellery’s Sterling Silver 925 Collection will not only dazzle on your customers’ stacks but also mark milestones with meaning. On a mission to create beautiful styles for all mums and mother figures on Mother’s Day, the brand has also expanded its Love From Your Little Ones collection with matching necklaces, bracelets, and earrings, all crowned with elegant gemstone pendants - it truly is a showstopper!
Call: 01295 263430 Email: enquiries@jomajewellery.com Visit: wholesale.jomajewellery.com
Floristry meets fashion Magnify your moments Alexander Thurlow
Just when you thought you’d picked your favourite flower, along come more! With a variety of new products making their entrance into the Love Nature, Love Flowers collection, Alexander Thurlow is delighted to see this gorgeous Orchid brooch come to life through jewellery. Through a synergy of floristry and fashion, this colourful and well co-ordinated piece turns a traditional gift into a charming modern accessory, elevating even the simplest of outfits.
Call: 020 8766 6466 Email: sales@alexanderthurlow.com Visit: www.alexanderthurlow.com
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Tawul Living
British artist Freya H created Tawul Living, designing organic homeware to be tactile pieces of art to enjoy on the move, and magnifying the small moments in life. Taking inspiration from where she grew up, Freya’s first collection of 100% organic bath and beach towels is influenced by UK endangered insects, in a vintage matchbox style. As well as being made with GOTS and OEKO-TEX cotton, the towels come in a thick 600gsm terry weave and a medium sized loop pile for maximum absorbency and durability.
Call: 07530862429 Email: hello@tawulliving.com Visit: www.tawulliving.com
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instyle
Go wild! Blade & Rose
Blade & Rose has launched the Wild Woodland collection. In muted autumnal tones, these cream leggings are covered in everyone’s favourite woodland animals and leaves. The highlight is the fluffy cheerful bear design on the bottom. The co-ordinating forest green top features the bear with ears and bear claws, making this both fun for the wearer but also perfect for those Instagram photos. Little fluffy bear stocks complete the set. The perfect combination for all life’s little adventures!
Call: 01539 730880 Email: wholesale@bladeandrose.co.uk Visit: www.bladeandrose.co.uk
The ultimate ear party Scream Pretty
Known for collections that celebrate personal style and self-expressions, Scream Pretty’s brand-new earring designs are sustainably crafted from recycled sterling silver, and gold-plated recycled sterling silver. The brand’s edit of eco-friendly jewellery makes for the perfect gift, from fun, daring designs such as the Cowboy Boot, Sparkling Snake and Claw Charms, to the chic Emerald Green stones and signature huggies. Build, stack, mix and match the ultimate ear party for a layered luxe look.
Call: 01753 424160 Email: Trade@screampretty.com Visit: www.screampretty.com
A sun-drenched lineup Katie Loxton
Katie Loxton is excited to unveil its S/S24 Collection: a sun-drenched lineup that radiates the essence of the season. With a rejuvenated colour palette featuring timeless neutrals and lively pops of lime green and sugary pink, there’s something for every customer to fall in love with. Joining the bag family are brand-new and exciting additions including Lily, Hana, Reya, Harley, and Hallie, in addition to customer-favourite classics such as Evie and Zana. For added versatility, the brand-new bag straps offer your customers the chance to personalise their bag and make it uniquely theirs, with canvas, PU, and patterned choices that perfectly complement their clip-on accessories. In the realm of homeware, Katie Loxton’s Home Collection shines with a fresh look, boasting new protective packaging, stepped glass jars, and stunning point-of-sale displays. The S/S24 Collection also sees the introduction of Mother’s Day exclusives featuring an elegant blossom print design and meaningful sentiments like ‘Always My Mum, Forever My Friend’. Plus, keep your eyes peeled for the brand’s all-new gift sets, each bursting with a bundle of goodies specially curated for every occasion and recipient. Don’t miss the chance to embrace this eagerly awaited collection!
Call: 01295 250879 Email: enquiries@katieloxton.com Visit: wholesale.katieloxton.com
Curate your story Lily Charmed
Every design from family-run jewellery brand Lily Charmed is sustainably cast from recycled 925 sterling silver, making this independent boutique a go-to for stunning eco gift ideas. Its treasure trove of charms is designed to be a selection of contemporary keepsakes for collecting, curating and storytelling. Showcase your memories and life’s journey with a modern edge by using the jewellery to trigger meaning and connection to your family, friends, travels, hobbies and more. From the signature Jigsaw Charm, playful Biscuit Motifs or the statement Touchstone Collection, Lily Charmed’s brand-new pieces are giftable for any occasion.
Call: 01753 424160 Email: sales@lilycharmed.com Visit: www.lilycharmed.com
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OPINION
“A new level of exposure” N
ot too long ago, if you looked up the word ‘marketplace’ in the dictionary, you would no doubt have got a description of the striped canopied stalls that lined many a high street and market square in British towns. Sadly, most of those are no longer around, while the concept of online marketplaces has grown and grown. These take a variety of forms, from the pure players of Amazon and Etsy, to ecommerce platforms used by more established retailers to create huge amounts of range extension alongside their standard wholesale ranges. So, who is really benefiting from this surge in marketplaces - and do they work for brands and retailers alike? Perhaps most importantly, do they work for consumers? Marketplaces have brought customers’ choice and in many cases, a second-to-none delivery proposition. But is all that choice really needed? And in some instances, is it just overwhelming? During my time as a buyer, the phrases ‘edited choice’ and ‘knowing your customer’ were key in terms of ranging an assortment that gave the right amount of options without needing to buy into every single product or brand that existed in a category. However, this did start to come into conflict with the online metrics that the business would measure, and high option counts were often seen as what you needed to unlock better SEO. But is that really the best reason to keep adding? I’ve always enjoyed the types of marketplaces that bring something new to consumers by connecting smaller makers - who simply do not have the scale, need or want to sell through a bigger retailer - with a wider audience.
Retail100 Consulting co-founder and director Sara Allbright discusses the pros and cons of online marketplaces For a long time, the best examples of these have been Etsy and Notonthehighstreet. But as they have become bigger businesses (and subject to the demands and conflicts of many large retailers), they have been called out for no longer being true to their original purposes. It was therefore a delight to hear that the doyenne of a makers’ marketplace, Holly Tucker MBE [founder of Notonthehighstreet] has moved back into this space. She has launched a new, curated marketplace called Holly&Co which she describes as “a love letter to UK small businesses and the colour they bring”. I for one will be heading here for gift buying this Christmas. So why do retailers create marketplaces? It can be driven purely by wanting to improve online metrics such as SEO, and it’s also seen as an easy way to add more options without the stock risk of buying wholesale, as most operate on a supplier/brand fulfilment model. There is also the opportunity to trial new brands before making a commitment. However, I’m much more an
advocate that as a buyer, if you believe in something, you should put your money where your mouth is and range it properly. Currently a lot of retailers are on a land grab of options, determined to up their numbers Photo: Bordinthorn | AdobeStock exponentially. But at some point there will be end up needing to put a customer a crash, and they will have to analyse service hat on too. this ranging strategy in more detail. On the flip side, working with the For instance, one large chain has right marketplaces for your brand recently cited a drop in own-label can bring a new level of exposure to sales due to sales of lesser quality and potential customers. By that I don’t priced products which they added to just mean the end-consumer. their marketplace - a retail own goal As a buyer, I often used for sure! marketplaces such as Whether marketplaces work for Notonthehighstreet to look for new brands and suppliers is debatable brands to range in my assortment, and full of pros and cons. First and as it could often mean we were first most importantly, your price point to market with an up-and-coming needs to be high enough and with designer. sufficient profit built in to cover the So, in summary, as long as you’re extra charges that online selling clear on what you’re signing up for, brings - along with the fact that in marketplaces are not something to many cases you will be responsible for shy away from. But they need to returns. And always read the service level agreements, as often you might work for you.
Sara Allbright is a director and co-founder of Retail100 Consulting, which is a consultancy firm with 100 years of retail experience that helps retailers and brands grow. Prior to Retail10 Consulting, Sara worked in buying roles at John Lewis & Partners for 18 years, predominantly for home and seasonal categories, including eight years leading gift and home fragrance buying. She has specialised in brand relationships and growing small emerging brands into market leaders. Sara is also experienced in own-label sourcing across multiple categories and countries.
Email: hello@retail100consulting.co.uk Visit: www.retail100consulting.co.uk; www.linkedin.com/company/retail100-consulting/ Gifts Today 39
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Product Focus
Once upon a time…
At Home
Touch of magic
Best Kept Secrets
Best Kept Secrets’ elite collection of scented candles, Dragonfly, is crafted to provide the finest fragrance encounter. Each candle is made from ethical, highly fragranced white wax, hand-poured into ‘entwine’ style glass containers. But what sets them apart is the biodegradable sparkle adorning each one, adding that extra special touch of magic. Every candle arrives in a stunning gift box, accompanied by a matching gift bag, making it an ideal present. Whether you’re looking to create an inviting atmosphere or searching for the perfect gift, these scented candles offer a sensory journey that’s as beautiful as it is memorable.
Call: 01670 512222 Email: sales@bestkeptsecrets.co.uk Visit: wwwbestkeptsecrets.co.uk
Giving a warm glow
Joe Davies
With the nights drawing in, what could be better than lighting the home with candles? One of Joe Davies’ best-selling product lines, Village Pottery, has just the thing. There are many tealight houses and oil burners available, such as these quirky, colourful houses that look attractive lined up on a windowsill or fireplace mantelpiece, giving a warming glow when a tealight is added. Each piece has a handcrafted look with a distressed glaze finish, offering a rustic appearance. There are lots of new shapes of houses, mini houses, churches and even toadstools the range is so large that you will be spoilt for choice!
Call: 0161 975 6300 Email: sales@joedavies.co.uk Visit: www.joedavies.co.uk
Enesco
Enesco has been producing Beatrix Potter home and giftware since becoming a licensee in 1987. The range has grown in popularity and content due to faithful attention to the children’s book author and illustrator’s original style. Boasting award-winning gift items already in the collection, Enesco is proud to present an ornamental Peter Rabbit bookend designed with “The Tale of Peter Rabbit” in mind. An ideal accessory for a living room, home office or children’s bedroom, it makes a great gift or self-purchase, and is presented in a branded box.
Call: 01228 404022 Email: uksales@enesco.co.uk Visit: www.enesco.co.uk
Home sweet home Personalised Memento Company
Treat your home with PMC’s personalised Home Sweet Home range. From doormats to candles, the items are ideal gifts for any home and will complement any décor with their neutral colour scheme. With the option to add your own message, this range can be used for many occasions, from wishing congratulations on a new home or even as a special addition to your own home. Visit PMC’s website to find out how the company could help you to sell from its huge range of dropship personalised gifts.
Email: sales@personalisedmemento.co.uk Visit: www.personalisedmemento.co.uk
Take heart
Rex London
Straight from Egypt, Rex London brings these multi-beaded heart decorations, handmade by Al Meerath: a project supporting and empowering women. They are available in four sizes and can be hung together to create sets of decorations, perfect for brightening up a bedroom, living room or even a teen’s room. The beads come in various colours and shapes and when put in direct sunlight, some of them may even sparkle! Being handmade, no two decorations are ever the same, ensuring that your customers can have something special and unique. If you’re looking for gifts that give back, these heart decorations are an absolute must-have.
Call: 020 8746 1700 Email: info@rexlondon.com Visit: www.rexlondontrade.com
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Focus On... Quirky Barn
Sustainable, affordable and uniquely different
The key word at Quirky Barn is sustainability, and its mantra is recycled, reclaimed, upcycled and salvaged, with a sole focus on artisan handcrafted items, says founder Steve Mosley
Q
uirky Barn is a supplier committed to providing customers with products that offer market leading design and exceptional value for money. Why Quirky Barn? Because our trade showroom is a barn full of quirky products! We are based on a farm in north Warwickshire which is a very pleasant place to be - yet it’s only 15 minutes from the National Exhibition Centre in Birmingham. With more than 22 collections and nearly 1,600 products, you will always find inspiration and a point of difference for your business. Nothing is sourced or manufactured in large factories - only small familyowned businesses and co-operatives using local sustainable materials. Very popular at the moment is the Marine recycled furniture collection. All items are handcrafted with reclaimed timber from old fishing boats. The furniture is then hand-finished, making all marine pieces unique with a great patina and finish. Many other furniture ranges are also available made from reclaimed timbers. The Carnival/Circus collection is completely exclusive and unique to Quirky Barn. This is a very colourful and bright range: the items are fun, happy pieces that look great anywhere. A lot of research and time goes into sourcing and designing these collections and there is a level of difficulty in trying to be all sustainable. I’m very passionate about creating this new eco-friendly business. Many now realise that natural resources in the retail industry need to be reduced. Not only can using reclaimed materials and upcycling help with this, but customers want it too. I enjoy finding the treasures that lurk in the many junkyards that I visit. Different finds from Rajasthan and the mountain villages of Pakistan and Nepal adorn the Quirky Barn showroom.
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There are hundreds of eclectic items from original iron and clay pots to old iron tub sets, which are great for planters. We also have available original village water hand pumps and colourful canal buckets, antique trunks and chests which make unusual coffee tables, or our vintage boxes which are handy for storage and displaying items, while vintage carts, milk churns and our teak military tables and chairs make great display pieces. Many thousands of original finds arrive each month, making a visit to the showroom essential. From derelict old buildings, Quirky Barn salvages all the original vintage doors, window shutters and wall panels. They are then upcycled with the addition of mirrors, making every piece uniquely different, which complements the many sustainable furniture collections. Plus, the exciting and very affordable new Kala textiles range is made completely from waste plastic bottles, creating a very sustainable collection indeed. The Kala rugs, cushions, throws and poufs are hand-woven by craftsmen. Eco-friendly and inventive, the plastic bottles are collected, shredded and then turned into paste. The paste is then spun into fibre to make these beautiful affordable and sustainable items for the home. The extremely popular vintage display crate collection is a business on its own. With over 200 different designs, they are great for homes, cafes, retail displays and many other uses. We also have our very popular Liberty recycled aluminium collection of reindeer-themed culinary items, as well as champagne buckets and novelty display items… the list goes on and on at Quirky Barn!
Call: 02476 632148 Email: sales@quirkybarn.co.uk Visit: www.quirkybarn.co.uk
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RETAIL INTERVIEW
RHS
The green
scene
Clare Turner chats to Hazel Small, gifts buyer of the Royal Horticultural Society (RHS), about the gardening charity’s high-end gift offer
What’s your background? I left university with a degree in Fine Art and, having decided that a career as a struggling artist was not for me, I moved into retail. I worked for a variety including Laura Ashley and Crabtree & Evelyn, before moving to RHS in 2001. Why did you decide to move into gift buying? I’d been working in visual merchandising for a number of years and had accompanied buyers on trips to suppliers and trade fairs. I became interested in following the journey of products from supplier to store - it seemed like a natural transition to buying, and when a vacancy in the team came up, I jumped at the chance! Tell us about RHS. The Royal Horticultural Society (RHS) was founded in 1804 as The Horticultural Society of London, at a meeting of seven men including Sir Joseph Banks and John Wedgwood. Dedicating the Society to the improvement and practice of horticulture, their aim was to introduce a scientific- and evidencebased approach and to be a conduit for sharing knowledge. While seeking a garden ‘beyond the range of the London smoke’, the Society was gifted Oakwood at Wisley in Surrey in 1903 by Sir Thomas Hanbury. In its first year, Wisley received 6,000 visits; today this figure stands at more than 1 million. In the 1820s, the Society began running outdoor flower shows at its Garden in Chiswick, and most notably, the annual Spring Fete became a major event in the London social calendar.
In 1913, the Society moved its annual Great Spring Show to the grounds of the Royal Hospital in Chelsea, where it has remained ever since, becoming the world-famous RHS Chelsea Flower Show. The RHS now has five gardens in total: RHS Wisley in Surrey, RHS Rosemoor in Devon, RHS Hyde Hall in Essex, RHS Harlow Carr in Yorkshire and most recently in May 2021, RHS Bridgewater near Manchester. There are shops at all the gardens. We’ve also just opened our first standalone store called The Plant Space in Bluewater Shopping Centre on October 9. We wanted to try something different, to reach a new audience in an urban setting. The shop mainly sells houseplants and pots, but there is also a selection of giftware including cards, notebooks, candles, home fragrance, vases, and books. How would you describe your gift range? It’s high-end gifting. A lot of our products have a floral or horticultural slant but not exclusively; we try to have a broad range to appeal to all our visitors. Core categories are stationery (including cards), food, accessories and homeware. Key suppliers include Temple Island, Cotswold Fayre, Jellycat, Keycraft, Powder Designs, SSP Hats, Moordale Foods, Cottage Delight and Gisela Graham. How do you find products? We source products from lots of avenues including trade shows (both Top Drawers, Spring Fair and PG
“A lot of our products have a floral or horticultural slant but not exclusively; we try to have a broad range to appeal to all of our visitors” Live), showroom and rep visits, online research and updates from our supply base. What’s your selection criteria? Quality is really important to us - anything we sell has to reflect our brand values. I look for welldesigned products which are well made, durable and a little bit different. We may not be the cheapest garden centre out there, but I like to think our products offer good value for money. I also look for any products which have sustainable or ethical values. What’s proving popular? It’s all about Christmas cards, calendars and diaries at the moment! As we go into November we start seeing stronger sales on Christmas decorations and gift food. What are your best sellers? They are all RHS licensed or bespoke items: our RHS Desk Diaries, RHS Square Calendars, RHS Christmas
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“I love Christmas! I enjoy seeing how the ranges I bought so many months ago are transformed into spectacular displays” Cards, RHS Kitchen Garden Mugs, and RHS Golf Umbrellas, to name a few. Any new arrivals? A lovely new card range from James Ellis Stevens, Molton Brown Christmas gifts, and some gorgeous Nkuku picture frames.
“Opening our first standalone store at Bluewater was a huge step for us and we’re very excited to see how it develops” How’s business? Trading is holding up surprisingly well given the current economic climate. But a major roadworks project just outside our biggest garden, RHS Wisley, is having a knock-on effect on footfall to the shop. What are you most excited about seeing for Christmas? I love Christmas! I enjoy seeing how the ranges I bought so many months ago are transformed into spectacular displays by our talented visual merchandising team. How do you get the word out there? Our marketing team uses social media to promote events and tastings, and we advertise in magazines
at Christmas to promote our gifts. Do you offer any services? We offer a potting up service on plants and also sell and redeem gift vouchers. What’s on your counters/by the tills? Bags of fudge, paper hankies, umbrellas and folding bags. Are you looking at expanding into new product categories? We’re thinking about going into more kitchenware and baking categories. With the success of ‘Grow Your Own’, it feels like a natural move for us. What’s next for RHS? Opening our first standalone store at Bluewater was a huge step for us and we’re very excited to see how it develops - could it lead the way to other alternative retail formats? Time will tell… What’s the most rewarding aspect of your job? The feeling of satisfaction that comes from seeing customers really buying into a new range that you’ve selected. And the most challenging? Restricting myself to only buy for the amount of space we have in our shops. There is always too much good stuff out there! What’s your favourite gift on your shelf? I’m loving the 12 tube Passport Piccanté World Chilli Sauces Gift Set from Chilli No. 5. I’m a fan of hot sauce and this combines great flavours with fantastic presentation. Gifts Today 43
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Product Focus Eco-Friendly Gifts
Sustainable & snug Be kind to the planet Best Kept Secrets
Best Kept Secrets has made sustainability the core of its brand. Its trademark sparkles are biodegradable, allowing you to enjoy the glimmer without guilt, and eco-friendly materials are prioritised to ensure products are kind to the planet. The vessels are designed for reuse or recycling, and by working with local suppliers, the company minimises its carbon footprint and supports the community. This commitment also extends to packaging: it uses environmentally-friendly print on FSCregistered materials. The collection that best embodies this is Our Fragrant World. Created in collaboration with artist Nicky Dawson, each candle is made from a renewable and sustainable crop using certified coconut and plant-based wax.
Call: 01670 512222 Email: sales@bestkeptsecrets.co.uk Visit: www.bestkeptsecrets.co.uk
CosyPanda
Give the gift of warmth with CosyPanda’s sustainable and snug hot water bottles. They are made using premium natural rubber and their covers are handmade in Wiltshire from a range of sustainable materials from bamboo to organic cotton and recycled fashion deadstock. The collection comes in four sizes and includes childfriendly printed animal covers, designed by independent UK illustrators. CosyPanda is on a mission to elevate the beloved hot water bottle to help families stay warm, save money and use less emission-heavy central heating. Plus, the company donates 1% of all sales to the Red Panda Network, which supports wild red panda conservation in Nepal.
Email: cosyteam@cosypanda.com Visit: www.cosypanda.com
Ethical wares Clayspoon
Eco debut Enesco
Kloche is Enesco’s first eco-friendly collection, produced using sustainably sourced wood and glass domes instead of plastic, and packaged in a fully recyclable cardboard gift box. These classic, vintage decorative miniatures will make a stunning display in any home. Made from glass with a wooden base, and featuring heartfelt and traditional sentiments, the emotive themes are ideal for any giftgiving occasion. This Nativity wooden hanging ornament is the perfect way to bring the festive spirit into the home. The figurine features a depiction of the nativity scene, complete with Mary, Joseph, the baby Jesus, a shepherd and a Wise Man a wonderful reminder of the true meaning of Christmas.
Call: 01228 404022 Email: uksales@enesco.co.uk Visit: www.enesco.co.uk
Handcrafted elegance Ethimaart
Elevate your dining experience with this limited edition tablecloth and napkin set, where eco-friendliness meets elegance. Handcrafted by skilled artisans in Pakistan, the set features natural indigo dyes, offering a sustainable, eco-friendly choice.
Call: 07404244596 Email: contact@ethimaart.com Visit: www.ethimaart.com
Clayspoon’s handcrafted ethical giftware is sourced and distributed from South Africa. The company was launched in 2017 by sisters Katharine and Susan, when Susan left England to move to South Africa. The duo are guided by the belief that something can be natural and beautiful, yet perform a real function and purpose. Clayspoon won the Kitchen & Dining category of The Giftware Association’s Gift of the Year 2022 Awards for its ecofriendly Halo Dish Covers. Made of organic cotton and machinewashable, they are reusable and come in a range of shapes and sizes.
Call: 01825 840375 Email: info@clayspoon.com Visit: www.clayspoon.co.uk
Bowled over! Makasi Imports
Makasi Imports is introducing more than 150 new products this season, including this range of coconut shell bowls. A by-product of the food industry, coconut shells are valued as a highly versatile material in many countries. Most Indonesian beach barbecues are fuelled by coconut shells, and coconut charcoal is used in the pharmaceutical industry and the manufacture of soaps and toothpaste. The shells are also recycled by the arts & crafts industry to make pieces of art or jewellery, or crushed into powder to make mosquito coils and incense sticks. And, of course, they’re crafted into these gorgeous bowls, available in a variety of finishes.
Call: 01932 910533 Email: info@makasiimports.co.uk Visit: www.makasiimports.co.uk
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PHOTO: Pixabay
PHOTO: iStock
OPINION
Refresh your view Stephen Spencer, founder of retai consultancy Stephen Spencer + Associates, asks: how much longer can we continue to associate gifting and indeed luxury with excessive packaging? highlighted the true costs - right the way through the supply chain - of what is arguably unnecessary packaging. The idea flickered, and has now burst into flames, with recent global events and the political response
“There is an opportunity and responsibility for every business to take its customer on a journey to a more sustainable future” throwing a spotlight on voters’ and consumers’ true feelings on the matter of Net Zero. Whether consumers want or don’t want to change their behaviour to help achieve a more sustainable future is a moot point. However, there is an opportunity and responsibility for every business to take its customer on a journey to a more sustainable future. In recent months, I’ve read two great articles. The first, entitled ‘The future of packaging: a case for “radical collaboration”’ by Design Council
Mission Lead Hugo Jamson, challenges designers, brands and retailers to come together and create new packaging standards. He proposes that packaging, rather than being a key differentiator between brands, should be codeveloped - perhaps, within a regulatory framework - to make it as green as possible across sectors. I agree with his argument that radical change is required. I was also inspired by an article from the Board of Innovation which covers ‘20 sustainable packaging solutions, developed with AI’. If you have any downtime this autumn, and as you start to plan and budget for 2024, I urge you to read this (https://www.boardofinnovation. com/blog/) and consider how you might - retailers and suppliers working together - reimagine your plans for, say, Valentine’s Day, Mother’s Day, Easter and beyond, by focusing less on the glossy exterior, and more on
the authentic, honest, and I hope, sustainable gift experience within. After all, Harry’s wife was not interested in the box, just what it contained (spoiler alert: it wasn’t the necklace!). So, let’s make packaging a differentiator, either by its absence or by being genuinely sustainable, and make that part of our brand story. Now there’s a challenge for the New Year! PHOTO: iStock
A
s the nights start drawing in and thoughts turn to Christmas, while retailers‘ plans are laid and suppliers’ order books are hopefully filling up, there’s a question which is unlikely to be answered this season, but should be on everyone’s agenda for 2024 and beyond. Of course, the nights drawing in also starts the countdown to one of the great Christmas movies: ‘Love Actually’. When watching this romantic comedy film, everyone in the gift industry will appreciate the care and attention to detail with which enthusiastic shop assistant Rufus (Rowan Atkinson) attempts to giftwrap a necklace for an impatient Harry (Alan Rickman), while his wife Karen (Emma Thompson) is nearby. It’s a scene that exemplifies for many the essence of gifting, which by its nature is over-the-top; nothing says ‘I love you’ like a large quantity of unnecessary packaging. The question, however, is this: how much longer can we continue to associate gifting and indeed luxury with excessive packaging? As a long-time retail concept and product developer and marketer of unique giftware, the question first occurred to me during a panel discussion at Autumn Fair a couple of years ago. The subject was ‘Facing the Future: the Benefits of Sustainable Retail’ and the speaker Francisca Sassetti [who is Ethical Trade Manager of Sainsbury’s]
Stephen Spencer is founder and Ambience Director of Stephen Spencer + Associates, a retail consultancy that aims to maximise ROI by triggering emotions at every level. For a free copy of the Ambience Playbook, go to: www.stephenspencerassociates.com/ambience-playbook-registration Call: 07921 812253 Email: stephen@stephenspencerassociates.com Visit: stephenspencerassociates.com Gifts Today 45
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RETAIL INTERVIEW
Maybe Delilah
“A huge learning curve” Clare Turner talks to fledgling retailer Lisa Wakely, owner of independent gift shop Maybe Delilah in the Somerset village of South Petherton What’s your background? I worked in education and administration for a number of years between raising three daughters, helping my husband with his company, and running around after our dogs! More recently, I worked a day or two in a gift shop for a friend and fell in love with it. The constant
Top 5 Best Sellers 1. ROKA London sustainable bags 2. Happily Puzzles 1,000-piece puzzles 3. Dock & Bay Quick Dry Towels 4. Bigjigs Toys wooden toys 5. Rosie Made A Thing cards and gifts
reward of picking gifts out with customers, displaying products, thinking of eye-catching themes, and promoting beautiful items on social media was the daily dose of dopamine I needed! Tell us a bit about your business. In July, I took over the premises from my friend when she wanted to go on new adventures. I purchased her remaining stock and set about thinking of a name and all the new products I wanted to bring to the store. It’s in a beautiful village called South Petherton in Somerset. I’ve lived here since I was eight years old - and 30 years later, I’m still here! My children attend the local schools, and I’ve worked in the local hospital and one of the schools, so I’m familiar with the area and community. South Petherton has a great pub/restaurant, florists, chemists, cafes, tattooists, charity shops, newsagents, boutiques, a fine dining restaurant, and Maybe Delilah. It’s the place to be! Why is it called Maybe Delilah? Coming up with a name was a tricky one, as I needed it to fit in with the village as well as meaning something a little more sentimental to me. Maybe Delilah came to me one evening when I was indulging in a large bowl of pasta in a local restaurant (while calling it a ‘business meeting’) with a friend.
I have three amazing daughters and I was playing with their middle names, and it all fell into place. They are called Edie May (aged 18), Marnie Bea (aged eight) and Florence Delilah (aged 10), so ‘Maybe Delilah’ rolled off the tongue, and I felt an instant sense of connection to it.
“Christmas is coming, and as it’s my first trading year, I’m trying not to go too crazy!” How would you describe your range? Maybe Delilah is all about sustainability, having fun, and adding colour to our lives. It brings something unique to the customer when choosing a gift for a friend or loved one, as well as promoting self-love and being okay with treating yourself from time to time! What are your key categories? Gifts for her, jewellery, homeware, kids’ toys, kids’ clothing, ladies’ clothing, gifts for him, cards, wraps, and stationery: a bit of everything for everyone. Who are your key suppliers? They currently range from bigger brands such as
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ROKA London, Dock & Bay, Inis, The Gluggle Jug Factory, Bigjigs Toys, and Rosie Made A Thing, to smaller, independent brands including MAKE by Mary Temperley, Stella and Wolf, and Sew Last Summer. Where do you find products? I visited Top Drawer for the first time in September, and it was immense. I could have ordered thousands of pounds worth of products! It gave me a really good sense of what I need to bring in, what I would like to bring in at some point in the future, as well as all the products I would love but just can’t fit into my store at once. I spent hours with Edie discussing what we loved, what we couldn’t wait for, and what we could wait for. We made a plan and a budget, and I’ve tried to stick to them, although the odd product has popped up between the plans. I discovered Happily Puzzles a couple of months ago and have had to restock our puzzle supplies a number of times already. A hot product for Christmas! I’m really looking forward to a few brands coming in over the next few months. These include Futuro Bambino - a kids’ organic clothing range with a fab interchangeable badge idea - and LORDS Fragrance House. I discovered this beautiful company at Top Drawer, and can’t wait to get its products on my shelves. They are amazing scents with a great range, including candles, soaps, and reed diffusers. How has trading been for you? It really has been a huge learning curve. I have to constantly remind myself that I’ve only been open since July, and ‘Rome wasn’t built in a day’ as they say. I’m terrible for wanting everything NOW! I’ve been overwhelmed by the support of the local community in and around South Petherton. Every day I hear wonderful comments about the shop and the products I’m stocking, which is a real boost to my confidence. Christmas is coming, and as it’s my first trading year, I’m trying not to go too crazy! I’m looking forward to getting the cute little Christmas decorations in, the endless supplies of chocolate,
and witnessing people pick out gifts for the people they love. We also offer gift vouchers, so I think they will be popular for local customers. I love the ‘reporting back’ we all do when we receive a gift voucher. And when I give a gift voucher myself, I love hearing feedback from the recipient about what goodies they’ve purchased with it. What’s next for Maybe Delilah? Going forward, I would like to up my game with children’s clothing. As mentioned, Futuro Bambino
“Maybe Delilah is all about sustainability, having fun, and adding colour to our lives” organic clothing is coming in, and adding to that stock through the seasons will be great. I’m also keen to add to my supply of MAKE Skincare by Mary Temperley. This range is produced 10 minutes up the road from my shop. All made from scratch using a wide range of beautiful oils and plant-derived ingredients, the items smell divine and are wonderful for your skin. I’m looking forward to adding to the pet range too. We have Dog & Bay dog drying towels from Dock & Bay and pet balms from Paws Right There, which have been really popular. I’m adding some fab pet toys, as well as collars and leads, very soon. I have four dogs, so pet goodies are a must.
a learning curve, but I’ve loved every minute. The only thing I could wish for now is heating, but even though I’m married to a plumbing and heating engineer, I can’t see that happening anytime soon! I will stick to wearing an extra layer, along with our new wrap scarves from Lot83 and cashmere wrist warmers from TBCo (The Tartan Blanket Co.). What are your favourite gifts on your shelves? I’m a huge fan of the sustainable brands we stock. ROKA London, Dock & Bay, and Happily Puzzles all use recycled materials to make beautiful products for us to enjoy without damaging the planet. And I just love Rosie Made A Thing: so simple yet so funny. Hearing people giggling in the corner while reading these cards makes me smile on a daily basis.
What’s the most rewarding aspect of my job? The positive comments I’ve received. I’ve felt more ‘at home’ in Maybe Delilah than I have in any other job I’ve ever been in. It’s me, it’s mine, and that makes me proud. And the most challenging? Like I say, the first few months have really been Gifts Today 47
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OPINION
Protecting
our businesses
Andrew Goodacre, CEO of Bira (British Independent Retailers Association), explains how retail crime is hitting hard as the cost-of-living crisis bites - and the steps being put in place by Bira to find a solution
R
etail crime - encompassing theft and aggravated behaviour – is casting a looming shadow over our nation’s shopkeepers and ecommerce entrepreneurs. This menace seems to be growing at an alarming rate, with signs pointing to organised criminal involvement. As we delve into the depths of this issue, it becomes evident that swift and co-ordinated action is needed. We cannot ignore the stark reality that retail crime, both in physical stores and online, is on the rise. In the past 12 months alone, theft in physical stores has surged by a staggering 27%. The online sphere, while less easily quantifiable, does not appear to be exempt from this disconcerting trend. What makes this situation even more alarming is the apparent organised structure
behind these criminal activities. For far too long, retail crime has operated as a low-risk, high-reward venture for criminals. It’s an unfortunate reality that offenders often don’t even need to break in. The boldness of these acts is matched only by the audacity of criminals who seem to act with impunity. This not only erodes the confidence of business owners but also raises questions about the priorities of law enforcement agencies. Recognising the gravity of the situation, we have been proactive in our pursuit of solutions. Bira has engaged with key figures and stakeholders to shed light on the urgent need to address retail crime. Our actions include meetings with influential voices in government, such as Chris Philp
Time for indies to shine
A
s we enter the festive season, there’s a palpable sense of anticipation among retailers, especially in the wake of the unique challenges we’ve faced recently I want to emphasise the importance of understanding customer behaviour and putting strategies in now to make the most of the increased footfall during this pivotal trading period. Reflecting on the challenges that independent retailers have overcome in the past, from economic problems and the cost-of-living crisis to volatile interest rates, it’s clear that we are a resilient bunch. Despite the prevailing narrative, there remains ample scope for indie retailers to shine. Something I always stress to indies is that timing is key. It’s essential to know that the likelihood of customers engaging in later shopping sprees is high. To capitalise on this trend, I advise doubling down on communication efforts and leveraging shop windows to showcase enticing offerings. While some of you may opt out of Black Friday, you can use alternative promotional strategies to spark conversations and drive foot traffic. Undoubtedly, December demands a sharp focus on retailing skills, requiring indies to revisit tried-and-tested methods that have previously proved successful. Engaging social media content, targeted email campaigns, and captivating storefront displays are all essential components of a winning strategy. By enhancing the overall shopping experience through exceptional service and an inviting store environment, retailers can foster lasting customer loyalty and bolster their business. Let’s unlock the potential of the Golden Quarter and celebrate the enduring spirit of the high street.
(Minister for Crime, Policing and Fire) and Kevin Hollinrake (Minister for Enterprise, Markets and Small Business). We’ve also had collaborative sessions with Chief Constables, community inspectors, and police and crime commissioners. Listening to the voices of retailers from every corner of the country, we aim to understand their unique challenges. We have also initiated the establishment of an All Party Parliamentary Group dedicated to addressing retail crime and ensuring the safety of our high streets. Joining our voice with others through cosigned letters to relevant authorities, we have urged immediate action. To effectively combat the surge in retail crime, we have identified several demands: • Streamlined reporting systems. We urge the implementation of easier reporting systems that enable businesses to document and report crimes promptly. The efficiency of these systems can significantly impact the response to these incidents. • Enhanced police response. It’s crucial to see a marked improvement in the response rate from law enforcement agencies. When retailers report crimes, they should have confidence that their concerns will be addressed swiftly. • Clarity on evidence. Clarity is essential when it comes to the type and sources of evidence needed for a comprehensive investigation. This ensures that cases are thoroughly examined, leading to better outcomes. • Increased police presence. With the addition of more police officers, we call for a visible police presence on high streets. This not only deters potential criminals but also reassures retailers and customers alike. • Stronger sentencing. To act as a genuine deterrent, we need to see stronger sentencing for individuals convicted of retail crimes. A robust legal response sends a clear message that such activities will not be tolerated. • Community banning orders. We advocate the more effective use of community banning orders to address repeat offenders. These orders can help keep perennial perpetrators away from retail establishments. • Funding for rehabilitation. Many offenders, as we have observed, have underlying issues such as substance abuse. We call for increased funding for rehabilitation programmes aimed at addressing these root causes. • Last, but by no means the least, we encourage every shopkeeper, whether in a physical store or online, to report each and every incident. By doing so, we not only protect our businesses but also provide authorities with a clear and stark view of the reality of retail crime in 2023 and beyond. Reporting empowers us to drive change and ensure the safety and prosperity of our retail landscape.
Call: 0800 028 0245 Visit: www.bira.co.uk
48 Gifts Today
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Trade talk A selection of leading suppliers reflect on trading over the past 12 months and reveal some of their plans for the new year Vanessa Curry
Managing Director Best Kept Secrets How has 2023 been for you?
It’s been an incredible year for us. We’ve seen so much growth, which is very exciting. Our team has expanded, enabling us to continue to provide the very best customer service for our expanding customer base.
Did you face any big challenges? If so, what strategies did you use to tackle them?
Like a lot of consumer goods and giftware companies, the rising costs of goods has been a real challenge to navigate. Part of the reason is that we’re totally committed to our products costing the magic price point of under £10 for the consumer. Our commitment to cost, while providing the very best quality ethical products, is what has enabled us to consistently grow. It does mean, however, that we have to work in ever more innovative ways to ensure our goods are locally sourced, made in-house, and cost-effective.
Sarah Watmore Owner Miss Milly
How has 2023 been for you?
Miss Milly has had another phenomenal year with good sustainable sales growth, our best ever trade show at Home & Gift, and the highest number of new accounts at a show at Autumn Fair. It’s great to see that there are still new independents opening all over the country, and that the appetite for colourful, affordable jewellery and scarves is continuing unabated.
Did you face any big challenges? If so, what strategies did you use to tackle them?
Nothing major but the usual hiccups with stock delivery delays leading to warehouse queues and keeping customers waiting. We always focus on a fair dispatch system in the order of receipt or proforma payment, and we’re open and honest with what’s going on, but logistics are mostly out of our hands. So we can only apologise and try to keep customers up to date.
What were some of your highlights?
Apart from the trade shows, we opened our own Emporium of Loveliness shop in Stanford Bridge and added some colour to rural Worcestershire.
Do you have any exciting plans for 2024?
Next year is going to be one of consolidation rather than new development, building on the great growth of 2023 and reviewing all systems to ensure we’re doing the best we can for our customers.
“It’s great to see that there are still new independents opening all over the country”
What were some of your highlights?
Gosh, so many! But the launch of our expanded Just Because collection, including reed diffusers, has been a particular highlight. We knew we had a wonderful product range, but to see the way our customers have taken to it, and to know they provide such joy to the recipients, is the reason why we are in business. The collection comes in a vessel containing meaningful or fun messages for every occasion. The rebrand and expansion of this stunning home fragrance range reflects our commitment to providing price-sensitive retail and consumer choice. It’s the unexpected gifts that often mean the most. Whether it’s to say thank you, to brighten someone’s day, or simply because you care (or no reason at all!), I like to think our products are here to help you say it in a sweet and simple way.
Do you have any exciting plans for 2024?
Stephen Thurlow Director Alexander Thurlow
How has 2023 been for you?
It’s been a great year for growth. There have been some surprising new opportunities since leaving Covid behind and, with the world fully opening and tourist numbers coming back up, we’re finding the biggest rise from our destination retail customers.
Did you face any big challenges? If so, what strategies did you use to tackle them?
The biggest challenges have been trying to keep control of costs. With the cost-ofliving crisis we’ve found everything is increasing, which means having to spend more time finding ways to keep our prices competitive - while still providing a great service, without cutting corners.
What were some of your highlights?
Though I can’t reveal details yet, what I can say is there will be some exciting new products for Spring Fair, which I can’t wait to share. Until then, it will have to remain my best kept secret!
We managed to pick up much more bespoke work this year, and some exciting new customers have come onboard. We’ve also employed a new team member who has really brought a new dimension to the business.
“It’s been an incredible year for us. We’ve seen so much growth, which is very exciting”
Next year we’re further improving our packaging to be FSC-compliant. We’re also adding some great new product to the range for Spring 2024, which will feature at Spring Fair. So watch this space, or come along to the NEC to take a look.
Do you have any exciting plans for 2024?
“There have been some surprising new opportunities” Gifts Today 49
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Trade talk Aylish Ellwood
Trade Marketing Manager Enesco How has 2023 been for you?
It’s been challenging for retail as a whole, and we have certainly felt the impact. Our strategy of dealing with globally recognised brands such as Willow Tree, Disney and Beatrix Potter, and our distribution of Newell home fragrance - Yankee, Woodwick and Chesapeake Bay - has helped us deal with these challenges.
Did you face any big challenges? If so, what strategies did you use to tackle them?
Our customers have been very careful about their financial commitment, and we’ve seen very much a ‘small & often’ order pattern. We’ve worked with our customers to support them on this and have also offered a dating programme and promotional activity to allow our customers to pass on these savings to the consumer. I think the best support for our retailers though, is to offer great branded and high-quality product at competitive prices.
What were some of your highlights?
The highlight of our year was the agreement to distribute Newell products to the independent sector in the UK and Ireland. This great brand has enabled us to be a serious player in the UK home fragrance market and, combined with our beautiful brands from Ireland (Eau Lovely, Irish Botanicals and Herb Dublin), it’s made the year - and our warehouse - smell all the better! And, after four long years, we welcomed award-winning artist Jim Shore back to embark on a 17-day exclusive signing tour of the UK and Europe. Jim, the artist behind Disney Traditions, Heartwood Creek and more, charmed each and every collector he met. It was a huge success for both us and the nine hosting retailers.
Do you have any exciting plans for 2024?
We do have exciting plans for next year, as it will be our 30th anniversary. With a bigger stand boasting a brand new look planned for Spring Fair, we welcome everyone to celebrate with us! For the first time, we’re also thrilled to be exhibiting at Scotland’s Trade Fair Spring. This will be a great opportunity to meet the retailers of Scotland in a relaxed but focused environment.
Lawrence Savage
UK Marketing Manager Exacompta Clairefontaine How has 2023 been for you?
It’s been an exciting time in the industry and we’ve experienced some real advances in the gifting sector. Furthermore, with the update of the Jacques Herbin range and acquisition of the BLOCKX, Cernit, Darwi and H Dupont brands, we’ve overseen a massive expansion across our fine arts, clay and calligraphy ranges.
Did you face any big challenges? If so, what strategies did you use to tackle them?
We’ve invested heavily in developing our depth of market analysis, which now includes additional enhancements to our category management teams located across the group. We now benefit from category experts in each sector, who work closely with key account managers and their customers to offer true and credible market information to help them manage their product categories more effectively. With approximately a third of annual sales generated by products launched in the past five years, customer GAP analysis initiatives allow us to also focus on research into new product innovations to enrich our customers’ category listings in the fulfilment of end-user demands.
What were some of your highlights?
A personal highlight was our Inkebana collection of premium Clairefontaine notebooks winning the Licenced Product of the Year category at the Stationery Matters Awards.
Do you have any exciting plans for 2024?
In addition to the ongoing improvements of our product data to maximise the output of customer ecommerce channels, we will continue to modernise our marketing collateral and communications, enabling us to highlight product features and benefits. This will also help to educate environmental and quality credentials in a manner that allows our trade customers to pass on this knowledge in an effective way to consumers.
Mark Saunders
Show Director Scotland’s Trade Fairs How has 2023 been for you?
After a difficult three years, Scotland’s Trade Fairs have experienced vastly improved business conditions. Suppliers are now managing the post-Covid business environment and are keen to return to the shows to grow their business. While the trading environment still has many challenges, tourism in Scotland has rebounded strongly, which underpins gift retail here.
Did you face any big challenges? If so, what strategies did you use to tackle them?
Our main challenge was whether suppliers would want to return to physical events. Both our Autumn and Spring Fairs are now back attracting similar exhibitor numbers to 2019-2020. We were very flexible with exhibitors in 2020-2022 and didn’t force anyone into unreasonable terms and conditions, on the basis that once markets opened again for us, we would need goodwill and trust to rebound quickly. As a strategy that worked, and once confidence returned, our business improved quickly. Buyers will take a little longer but they are improving - and as long as we continue to attract new companies to our shows, we’re confident they will get back to pre-Covid levels. Costs remain our biggest challenge now, as it does with many others, but that is our problem.
What were some of your highlights?
Our key highlight was moving our Autumn Fair from September to August. As the last show in the Autumn cycle, we were suffering from buyer fatigue and depleted budgets. Moving to the start of the Autumn cycle meant we were first, and buyers could attend without having spent a considerable chunk of their budget at Autumn Fair and Top Drawer. The concept of the move tested very well in research, but you never know until it happens. We saw a 10% increase in supplier numbers and a 30% increase in buyers.
Do you have any exciting plans for 2024?
As long as business remains satisfactory, we expect to grow supplier and buyer numbers at the events. However, we will need to be creative with the cost base. At times like this you look around the world at how exhibitions are run and what you can learn. It raises interesting questions. For example, do aisles need to be carpeted? We spend about £20,000 on aisle carpets. They don’t do that on the continent! Also, should buyers pay to attend trade shows? They do on the continent! Big questions… and the answers are not easy. But they are interesting subjects to get your teeth into.
“Tourism in Scotland has rebounded strongly, which underpins gift retail here”
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Helen Cottrill
Marketing consultant Blade & Rose How has 2023 been for you?
The economy has been challenging. However, we’re fortunate that our product is entirely functional, which has proven to be a great selling feature when the economy is difficult. Our online sales have been exceptional and our trade business is on the rise. We’ve had some excellent product placement this year in locations that work so well with the brand. A key target area for us is garden centres: these destination stores continue to be so popular across consumer demographics which match our own. Loved by parents and grandparents, Blade & Rose is a favoured choice for birthdays, new babies, gender reveals, and baby showers.
Did you face any big challenges? If so, what strategies did you use to tackle them?
The continued cost-of-living increases have of course affected us, and low-priced high street chains are a real challenge to compete with. But we’ve maintained our prices and quality. With our best-selling original leggings still at a retail price of just £10, we are affordable with exceptional quality and, of course, style. Our strategy is to launch product designs that really resonate with our audience. For example, Bonnie the Highland Cow has been one of our best-selling new collections of 2023. Also, our Paddington collection sold out in certain sizes before it even hit our warehouse - confirming that this is the right fit for our consumers. For 2024 we have some gorgeous new collections and a new licensed property for Spring Fair. Forecasting for this will be our next big challenge.
What were some of your highlights?
We won and were nominated for many awards; the recognition for our brand is so rewarding. Winning ‘Gold’ in the consumer-led Junior Design Awards and Absolute Mama awards was a dream come true. And being finalists in The Licensing Awards, the Progressive Preschool Awards, the BANTAs, and Drapers Independent Awards has really helped our profile. Our brand is a fashion clothing line but it’s also primarily a gift collection, and these nominations highlight this.
Do you have any exciting plans for 2024? We can’t wait to unveil our brand-new licensed collection at Spring Fair. We are in the design phase at the moment and the products look gorgeous, but getting the samples will really bring it to life. Our 2024 collection is stunning, with a bright and cheerful wild animal collection: Brave and Bold. Be Kind To Nature features a popular UK garden bird, and we have Preston The Bear and Mollie Rose, a cute little rabbit design, plus - after a really successful launch - we’re expanding our Paddington and Bonnie collections.
“We can’t wait to unveil our brand-new licensed collection at Spring Fair”
Mark Saunders
Managing Director Henry & Co Home Fragrance How has 2023 been for you?
Retail trade has been really positive and much better than we expected. Wholesale sales of Henry & Co have been consistently strong. This is mainly due to the widened distribution of the brand across independent and garden centre accounts.
Did you face any big challenges? If so, what strategies did you use to tackle them?
Henry & Co has been through some big changes in 2023. The biggest was a new look and feel for the brand, which involved evolving it to cement our market positioning. This has been challenging but we are pleased with the outcome, which we have started rolling out in our Christmas range. The Everyday collections will follow in early 2024. We also redesigned several FSDU concepts and implemented packaging changes and the introduction of colour - all of which we rolled out at Home & Gift in Harrogate, and the response was really positive.
What were some of your highlights?
Home & Gift was a turning point for us, as the feedback and orders we received were amazing. It gave us the chance to not only show the new look but also to launch some fantastic new products. We had a great show, securing some space in key retailers which we are delighted to be working with.
Do you have any exciting plans for 2024?
Now our new look is here, we will be concentrating on enhancing the existing product ranges while launching new fragrance concepts, and increasing our gifting offering and exciting seasonal products. We’re also making some operational changes to increase our operational efficiencies and order turnaround time, to ensure we provide an excellent service to our customers.
“Home & Gift was a turning point for us” David Cree Sales Director Joe Davies
How has 2023 been for you?
The first half was all about getting going again in the Far East, which took a lot longer than the West to start moving again after the pandemic. The resilience of our vibrant industry never ceases to surprise us, and it’s been great to get some normality back into trading patterns.
Did you face any big challenges? If so, which strategies did you use to tackle them?
There have been well documented challenges facing the UK gift trade generally, with the cost of living and stubborn interest rates being of particular concern. We’ve worked hard throughout 2023 to be our customers’ supplier of choice, offering a great selection of giftware at the best prices. Our ‘little & often’ reorder system has been a perfect solution in the current environment, ensuring customers have a good spread of product and can capitalise on the best sellers quickly, without building up high stock levels.
What were some of your highlights?
We’ve experienced some strong sales across the board. Jewellery has really got going again, and our brand-new collection of nuzzles and our Bridgewater pen collection have been just a couple of the standout performers. Customers are looking for good value products that really hit key price points, and this is something we have concentrated on this year. One of the greatest highlights was the feedback that our best-selling range of Village Pottery has become something of a collectable, with demand this year the highest since its introduction.
Do you have any exciting plans for 2024?
Throughout the past few years we have really worked hard on new product development and that is now really starting to yield some dividends - with our product pipeline very full. With China now back firing on all cylinders, 2024 promises to bring some fantastic new product additions to the Joe Davies collection, with more than 2,000 new items set to join the range in time for Spring Fair. Gifts Today 51
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ENESCO LIMITED, Brunthill Road, Kingstown, Carlisle, Cumbria, England, CA3 0EN UK Customer Services Telephone: 01228 404022 Email: uksales@enesco.co.uk Overseas Customer Services Telephone: +44 (0) 1228 404066 Email: eurosales@enesco.co.uk ,IVF (YFPMR %PP 6MKLXW 6IWIVZIH
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