LINCOLN MESSENGER ISSUE 28
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FOURTH QUARTER 2020
Inspiration Station
“Always bear in mind that your own resolution to SUCCEED is more important than any one thing.” - Abraham Lincoln, November 5th, 1855 The end of the year provides us with an excellent opportunity to reflect on the challenges we overcame and look forward to the future. Writing out personal and professional goals might seem cliche, but it’s no different from any strategic planning we do as a team. Sometimes we make our goals, and sometimes we have to revise midstream. Overall, it’s our resolution to move toward success that’s most important. As we celebrate our 20th anniversary in 2021, our company goal is to recommit ourselves to our mission. We want to achieve success, but the only way that happens is with every team member’s commitment. This year, I invite you to incorporate your own goals and plans into our overall mission. Being able to pivot and adapt is part of the military culture and part of team
Chief Operating Officer Chief Executive Officer Lincoln Military Housing
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culture. Anyone who’s ever reached and worked for goals knows that plans change, needs change, and sometimes, like in 2020, the world changes. As a team, we serve as sounding boards, as cheering squads, and as accountability buddies for everyone in our company, and we move forward toward success. Everyone will remember 2020 for the challenges and difficulties the world experienced as we pivoted and learned to adapt to a new normal. Part of that shifting was finding ways to continue our mission while being flexible enough to adjust to changing conditions and circumstances. As a team, we have not only risen to this challenge but have come through to the other side. We’re a stronger team at the end of 2020 than we were when we started, and I’m confident we’ll be even stronger at the end of 2021.
In This Issue
2020 NAA Excellence Award // 4 JBLM Homes Renovation Project // 6 Resident Turkey Giveaway // 7 Military-Connected Children // 8 LMH, Camp Pendleton Hosts Blood Drive // 9 EmpHour // 10 Military Housing Association // 11 Core2OurMission // 12 Employee Milestones // 13 Lincoln Charities // 13 2020 Year in Review // 14
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Lincoln Military Housing Honored with 2020 NAA Excellence Award makes three consecutive years in a row for Lincoln Military Housing Lincoln Military Housing’s Seaside Village, located in Oceanside, California, is the recipient of the 2020 NAA Excellence Award for the Best Community (Military) category for the third consecutive year. The annual awards program recognizes excellence and leadership in the apartment housing industry, celebrating builders, industry professionals, and affiliated apartment associations that make unique contributions to the industry. This is the third consecutive year that Lincoln Military Housing received this honor. In 2018, the Village at NTC and in 2019, Heroes Manor, Camp Lejeune, received the Best Community (Military) NAA Excellence Award. Lincoln Military Housing was recently recognized during the virtual ceremony on November 5th. “Seaside Village represents the very best of what privatized housing has to offer our military families. We are immensely proud of the recognition our team has received from the families who live with us and the validation of that recognition through this industry award. We look forward to building on this success and getting even better in the years to come,” said Kevin Clarke, National VP of Construction & Environmental Services. Seaside Village has previously been recognized for its environmental efforts including; achieving a Silver Level LEED Certification from the U.S. Green Building Council for the installation of solar panels being installed throughout the community. In addition, Seaside Village is viewed as a Low Impact Development (LID) for the efforts in improving
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stormwater runoff quality and must retain at least the 85th percentile storm volume on-site. The site irrigation system was split and designed to accommodate the future use of reclaimed water.
The award-winning community was built in 2017 and is conveniently located on Marine Corps Base Camp Pendleton, providing scenic views of the Pacific Ocean and the Oceanside Harbor.
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This military community offers three- and four-bedroom floorplans and is home to senior enlisted and officer families. The community boasts 250 duplex style three- and four-bedroom homes, 25 of which are ADA accessible. Each home was built with an energy-efficient design. Kitchens are equipped with Energy Star rated appliances, quartz countertops, solid wood cabinets, and a breakfast bar. All homes include a full-sized laundry room with a utility sink and ample storage throughout. Each home
has an attached two-car garage and private fenced in backyard. Residents have access to 24- hour emergency maintenance, free lock-out service, playgrounds, dog parks, large open grass fields with gazebos and barbeque grills, and picnic tables throughout. The community includes a state-of-theart clubhouse (includes a game room, a fully equipped gym, and a heated pool with lifeguards). Families have access to exclusive resident events in and around the community.
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Lincoln Military Housing Delivers on Commitment to Improve Military Housing, $71.12 Million Project Begins at Joint Base Lewis-McChord Homes
Lincoln Military Housing (LMH)has partnered with the U.S. Army for the construction and management of on-base housing at Joint Base Lewis-McChord (JBLM). LMH continues to deliver on its commitment to improving military housing. Recently, LMH began a $71.12 million project at JBLM, impacting 429 homes in the Davis Hill Community. “We are excited about the changes this project will bring to the Davis Hill Community,” Kevin Clarke, National Vice President of Construction & Environmental Services. “These renovations will provide our military families with floor plans, features, and finishes that mirror those of housing off-post. Our military families deserve nothing less.” This major renovation project began on November 30, 2020. It’s expected to take six years and is part of the long-term goal of renovating legacy homes throughout the portfolio. All units will receive a significant renovation to the exterior and interior. The interior layouts are being modified to enlarge the bathrooms and create open floor plans. The exterior scope includes: new siding and trim, conversion of carports to garages, new
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windows and sliders, new light fixtures, and front yard landscape & hardscape. The interior renovations will include new electrical panels and wiring, new switches and plugs, new electrical fixtures, new plumbing water lines, new plumbing fixtures, air conditioning, new cabinets and countertops, new appliances, new luxury vinyl plank flooring with new baseboards and trim, and new window coverings.
Lincoln Military Housing has designed and built over 140 brand new homes and has meticulously renovated over 3,100 existing homes at Joint Base LewisMcChord as part of a multi-year renovation initiative that began in the summer of 2020. As part of the Military Housing Privatization Initiative (MHPI), Lincoln Military Housing uses net operating revenues to improve existing homes and infrastructure and build new assets for communities. The cash flow and returns from the partnerships are reinvested in the program, ensuring the longterm financial health of the MHPI.
Lincoln Military Housing Hosts 7th Annual Turkey Giveaway for Residents Over 450 service members and their families living at Lincoln Military Housing communities throughout the Mid-Atlantic region received a free turkey just in time for the holidays. This gift during the financially stressful holiday season is a result of a continuing partnership between Lincoln Military Housing and their valued vendors, Clippers, Pro Outdoor LLC, and James River Grounds Management.
“We recognize that every penny counts during this time of year, and being able to partner with our vendors to give back and show our appreciation to our residents is extremely important to us.”
Regional Vice President
Over the past seven years, Lincoln Military Housing has provided over 3,000 turkeys to families living in their military housing communities. “We recognize that every penny counts during this time of year, and being able to partner with our vendors to give back and show our appreciation to our residents is extremely important to us,” said John Corriher, Regional Vice President. “We wish all of our residents a very special Thanksgiving.” As COVID-19 continues to evolve, Lincoln Military Housing recognizes the persisting challenges regarding food insecurity among military families. As we approach the holiday season, the demand for holiday assistance increases, this partnership strived to lend a helping hand to military members in the security and discretion of their communities. Lincoln Military Housing, Clippers, Pro Outdoor LLC, and James River Grounds Management are honored to provide the simple gift of tradition to our military community.
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Lincoln Military Housing Recognized for Support to Military-Connected Children Lincoln Military Housing (LMH), the nation’s leading provider of homes for military families, was awarded the 2020 Exemplary Individual Project/Program Award for their partnership with Fort Sam Houston Elementary School, supporting the Cougar Cub Recycling Program. In its 16th year, the annual award encourages and reflects the outstanding partnerships formed between military installations and school districts that serve the military- and veteran-connected children. Each year, winning partnerships are selected from schools and military installations worldwide that celebrate the military child in exceptional and sustainable ways. “Lincoln has been a proud supporter of the students in the Fort Sam Houston Independent School District for many years. When we were asked to support the recycle project and expand the recycle club, we knew this was something we could get behind” said Shequita Sims, Lincoln Military Housing, District Manager. “Not only did it allow us to support our community partners, but it also provided resident education and awareness about the ecosystem, and our environment” The combined efforts were instrumental in the school’s recent win of PepsiCo Recycle Rally
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contest. The monetary award will give back to the community and enhance the relationship built through its recycling program. The Cougar Cub Recycling Program included tracking and reporting the amount of recyclables placed curbside from September 2019 to January 2020. Partnering organizations included Lincoln Military Housing, Joint Base San Antonio, Fort Sam Houston Independent School District, Fort Sam Houston Elementary School, Brooke Army Medical Center, Parkwood Housing, JROTC Cole High School, and JBSA-Fort Sam School Liaison Office – Texas. Lincoln Military Housing Residents contributed 17,252 pounds of recyclables in six short months. The total collection was 1.4 million pounds of recyclables from various partners. Fort Sam Houston Elementary School plans to use their prize to purchase audio-video equipment and give back to the community by creating public service announcements for their community partners. They will also buy a large shed for the Cougar Cub Recycling Club to aid in collection and sorting.
Lincoln Military Housing, Camp Pendleton Hosts Blood Drive Lincoln Military Housing (LMH) recently hosted a blood drive, with generous donors coming together to save an estimated 150 lives. The Oct. 8, 2020 event, held at LMH’s Camp Pendleton community just outside its housing assignment office in San Diego County, had 62 participating donors who collectively gave 52 pints of blood. Another dozen donors were deferred. Each unit has the potential to save up to three lives. The drive, which practiced COVID-19 safety measures and was a partnership with the Armed Services Blood Program (ASBP), had a lot of social media buzz in anticipation. LMH families, residents and staff participated in the drive from all over Camp Pendleton to support the cause that coincided with Breast Cancer Awareness Month. They were eager to learn about the next event. “We are so happy with the results of this drive,” Jill Dorflinger, Regional Vice President. “Everyone really stepped up in a time of need to donate. Their generosity demonstrates the heart and camaraderie our military families and team members have for their community.”
“Everyone really stepped up in a time of need to donate. Their generosity demonstrates the heart and camaraderie our military families and team members have for their community.”
Regional Vice President
The ASBP and the LMH Community Services Team are currently planning future blood drive events for communities in the San Diego area. The ASBP is the official military provider of blood products to U.S. armed forces. Service members are often confused and erroneously believe that a civilian collection agency provides blood products to the military community. That is not true. The ASBP is one of four organizations that ensure our nation has a safe, potent blood supply. The ASBP works closely with our civilian counterparts in times of need. However, the ASBP is the official blood collection, manufacturing, transport, and transfusion program for the U.S. military. For more information on the Armed Services Blood Program click here.
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In every team member survey, we have heard feedback from our team members that they need more training and development. Over the past few years, we have rolled out over 200+ new training courses, guides, and job aids. EmpHour is a significant investment in our team members, dedicating up to one hour of the day towards your development.
Our mission is to provide team members unparalleled opportunities for personal and professional development. Since actions speak louder than words, we are excited that EmpHour provides dedicated time to attend and be present to receive the full benefits from any course.
10,610+ hours completed since the launch on November 10th
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Military Housing Association As a member of the Military Housing Association (MHA), Lincoln Military Housing and member companies, continue to work with each Service Branch to implement the Tenant Bill of Rights. MHA members support principles that guarantee military families safe and healthy homes and communities, professional property management services, and prompt, professional maintenance services.
The core goal of the Military Housing Association (MHA) is to provide highquality housing, community amenities, and responsive property management services for service members and their families living in privatized military housing communities. The MHA was formed to provide a forum of industry leaders in the Military Housing
Privatization Initiative (MHPI) to work together and with military families, the Department of Defense and Congress to continuously improve the quality and sustainability of housing available to service members and their families. The MHA represents leading members of the military housing public-private partnership industry, including, Lincoln Military Housing, Balfour Beatty Communities, Corvias, Hunt Military Communities, and Patrician Management. All companies that participate in the MHPI have been invited to join MHA. The Military Housing Association strongly supports policies that strengthen tenant rights, increase the purchasing power of military families, and maintain the financial stability of the program. MHA members continue to advocate for the following policies with our military partners and Congress.
Do you want to learn more about MHA and the Military Housing Privatization Initiative? militaryhousingassociation.org
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#Core2OurMission
The Core 2 Our Mission campaign highlights LMH team members across the country who are dedicated to our mission and show it through using our Core Values and providing exemplary service. Lincoln Military Housing team members across the country go above and beyond for our military families each and every day and the Core2OurMission campaign is an opportunity to share these stories that have a significant impact on the lives of our residents and the military community. Visit www.core2ourmission.com to see inspiring stories from team members and residents across the country.
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Mid-Atlantic Navy/Marines
Southwest Navy
Brandon Sweat - 5 Years Jose Ortiz - 5 Years Nathan James - 5 Years Robert Henegar - 5 Years
Agustin Lopez - 5 Years Antonio De La Vega - 5 Years Eric Gobasco - 5 Years Gabriel Covarrubias - 5 Years Marisabel Negrete - 5 Years Patricia McIntire - 5 Years Terry Jones - 5 Years Michael Beardslee - 15 Years Viana Lopez - 15 Years
Southwest Marines Edilia Calderon De Cruz - 5 Years John Sullivan - 5 Years Cristian Enriquez - 10 Years James Yoakum - 10 Years Elsa Rivero - 15 Years
National Support Russell Wyatt - 5 Years
Lincoln Charities We are so blessed to say that the support for Lincoln Charities continued through 2020 like it always has. The employees and districts continued contributing. For 2020 Lincoln Charities helped 28 families and assisted in providing over $177,000. It is such a privilege for us and the committee to be a part of helping a family that might not see another way out without Lincoln Charities. Bev Mason and Cindy Sheridan are your LMH committee members and are so committed and caring! If you ever have any questions, need assistance, or want to nominate a fellow employee, please reach out to lincolncharitiesinc@lpsi.com. There is also a Lincoln Charities resource center on the Knowledge Center.
Lincoln Charities is so special and makes such an impact on many employees’ lives. THANK YOU to the LMH team for all of your support. Let’s make 2021 the best year ever!
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Let’s Get Social We encourage you to share your stories on how your team is making a difference. Email LMHComms@lpsi.com or use the hashtag #Core2OurMission.
