London's Air Ambulance Charity Annual Review 2019/20

Page 8

STRATEGIC OBJECTIVE 1 - SAVING TIME

MISSION MAP 2019

SAVING TIME 63

The year of our 30th anniversary marked the milestone of 40,000 patients treated by the service. The impact of severe injury on our patients and their families is enormous, and there are patients, who despite every effort, did not make it. Our thoughts are with all our patients, their relatives and the teams who treated them. As we took a moment to reflect during the year, we also took the opportunity to look forward with determination, to develop new innovations to save more lives in the future. Together we will continue to push the boundaries, drawing inspiration from our pioneering history to save lives in ways that would have seemed impossible 30, or even 10 years ago. We could not continue this vital work without our supporters and partners.

33

57

53

Hillingdon

58

63

92 51

Brent

Westminster

Ealing

Hammersmith & Fulham

48

1730

Richmond

14

City of London Kensington & Chelsea

Wandsworth

13

91

59

Waltham Forest

27 79

72

48

58

Outside London

Barking & Dagenham

Greenwich

32

Lewisham

47 Croydon

46

Newham

Lambeth

73

Redbridge

Tower Hamlets

Southwark

Kingston

Sutton

Havering

On average, we reach our patients within 11 minutes with our helicopter. We are committed to reducing this time further, bringing the hospital to the scene with our helicopters and rapid response cars. We have continued to be there for the people of London every hour of every day, working closely with our partners Barts Health NHS Trust and London Ambulance Service NHS Trust.

Hackney

Islington

83

57

Merton

11

Patients were treated in calendar year 2019 by our advanced trauma doctors and paramedics

29

42

55

92

31 35

Haringey

Camden

Hounslow

26

37

Barnet

Harrow

55

Enfield

Bromley

Bexley

In financial year 2019/20 we reached 42% of our patients by helicopter and in line with previous years we delivered greater resilience through the extension of our daylight flying hours and the provision of a second helicopter. From 31 March to 2 September 2019 we operated extended daylight flying hours until sunset each night, to deliver our advanced trauma team to critically injured people. The helicopter was available for an additional 317 additional hours, during which it was called out 98 times. Our cars remain a critical part of our service when we cannot fly due to darkness or poor weather, attending 58% of our overall missions. We have also increased the number of rapid response cars to eight, ensuring we have greater fleet resilience and can respond to major incidents. We have continued to train for and develop our major incident responses in conjunction with Barts Health NHS Trust and London Ambulance Service NHS Trust, taking part in joint exercises as well as running our own. With our partners we have continued to be closely involved with the inquiries and their outcomes on the major incidents that took place in 2017. We attended the Fishmongers’ Hall incident in November 2019 and the Streatham incident in early 2020. This coming year, we are working with our partners to develop a one-year pilot of an additional team from 2pm-midnight each day from Spring 2021.

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Articles inside

The Channel swim

1min
page 45

Looking forwards with Jonathan Jenkins

2min
pages 46-47

The 25th Anniversary of our Chief Fire Officer

1min
page 43

Our values

0
page 42

Challenge events

1min
pages 38-39

Working with our corporate partners

3min
pages 36-37

Our 30th Anniversary Gala

1min
pages 32-33

London’s Air Ambulance Charity in the community

1min
page 31

The support of our volunteers

2min
page 30

Reaching out to young people

2min
page 29

Celebrating our 30th Anniversary with London’s Premier League football clubs

1min
page 28

Our Patron

1min
page 27

Supporting our patients

2min
pages 24-26

The Physician Response Unit

1min
pages 22-23

The Institute of Pre-Hospital Care

3min
pages 20-21

Clinical innovations

2min
page 19

London’s Air Ambulance Covid-19 response

1min
page 18

About us

0
page 4

Mission map 2019

2min
pages 14-15

Meet our new Medical Director

1min
page 12

Saving Time, Saving Lives appeal

2min
pages 16-17

A look back with Mark Vickers

2min
pages 8-9

Meet our new Lead Clinician

1min
page 13

The year in highlights

3min
pages 10-11

Our NHS partners

0
page 5
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