Autumn 2012 by Lucy Hall

LIFE @ North London Hospice

Autumn 2012

Featured in this issue:

2 Enfield building open 3 Light up a Life

4 Doreenâ&#x20AC;&#x2122;s story

5 Olympic excitement sweeps through hospice as the golden torch arrives Your donations make our work possible

www.northlondonhospice.org 020 8343 8841

North London Hospice in Finchley - 47 Woodside Avenue, London N12 8TT North London Hospice in Enfield - 110 Barrowell Green, London N21 3AY Registered charity No: 285300

LIFE @ NORTH LONDON HOSPICE

Message from the Chief Executive their families and visitors to use giving much needed extra space for them to relax and spread out when they have been visiting for many hours. A number of our corporate partners including John Lewis and Jones Lang LaSalle gave us a helping hand in re-decorating the room and tidying the garden area as part of the transformation. The area also has new furniture including tables and chairs, which were kindly donated by a pharmaceutical company in Oxford. We would like to say a huge thank you to everyone who has helped with getting the Enfield site up and running and also to all those who participated with the creation of the new lounge area. In other news we are delighted to have opened three more shops. These can be found in Brent Street in Hendon, Turnpike Lane and

just up the road from the hospice on the High Road in North Finchley. I am confident these new shops will be well supported by the local community. With your help we will continue to ensure that people with a terminal illness from across Barnet, Enfield and Haringey are able to continue benefiting from the services we provide. None of our work would be possible without your support.

Enfield building finished and open

who have a terminal illness and those who support them. The facility has a number of treatment rooms to provide specialist procedures without the patient having to visit a hospital; counselling and spiritual care to enable people to deal with the emotional stress of their situation and physiotherapy to help patients maintain mobility for longer. In addition, massage, reflexology, creative and complementary therapies will be available to reduce anxiety, assist in pain relief and control other symptoms. New opportunities for support will also be available for patientsâ&#x20AC;&#x2122; carers and families. The building is also home to our community nurse team and incorporates a tranquil garden where patients and carers can relax and a coffee shop.

Welcome to the Autumn edition of our newsletter. I hope you enjoy reading about our recent work here at North London Hospice. This summer has been a particularly busy and exciting time for the hospice. The opening of our new Enfield site has been a real highlight. By providing high quality day services more people can stay independent and at home for as long as possible. The previous day centre space at Finchley has been transformed into a lounge area for patients,

The North London Hospice site in Barrowell Green, Winchmore Hill, is open. North London Hospice has provided care and support services for outpatients from Barnet, Haringey and Enfield for almost 20 years. Until now, those

services have all been provided from an established inpatient unit in Finchley. The new Enfield facility, which will offer an enhanced range of services, will eventually allow the hospice to reach three times as many members of the community

www.northlondonhospice.org

My best wishes,

Douglas Bennett

Support Groups Support groups play a crucial role in helping us to raise both money and awareness in the community. They are often made up of friends, family and neighbours uniting and using their talents to make a positive difference to the local community. The North West Support Group (NWSG) of North London Hospice is one of several geographical groups who raise funds and also aim to raise local awareness of the hospice’s work. Its committee comprises members from different faiths and organisations. Some represent their local church, synagogue, school, institute or health centre; others represent themselves and their friends and neighbours. The Big Fun Walk is North London Hospice’s biggest fundraising event and was started by the NWSG. The seven-and-a-half mile walk

Members of the North West Support Group starts at East Finchely underground station, passes through many of London’s Royal Parks and finishes at Storey’s Gate, Westminster. In 2011 walkers raised more than £155,000. So far this year the total stands at around £117,000. The hospice is keen to see new support groups. If an individual

or a small group are interested in starting one, we would love to hear from them. For more information contact Natalie Gordon by calling 020 8446 2288 or email ngordon@northlondonhospice.co.uk

Dedicate a light to someone special

Hundreds of lights dedicated to someone special will shine out at North London Hospice this November. The magnificent horse chestnut tree will once again twinkle with fairy lights to remember and celebrate the lives of loved ones.

This year the ‘Light up a Life’ ceremony will take place on Sunday 25 November at 4pm in the hospice grounds. During the ceremony people of all ages and faiths will join together to remember and celebrate their loved ones in a multi-faith service. The lights will shine every evening from 4pm to 9pm until early January. The names of everyone remembered and celebrated will be entered into a ‘Book of Lights’ which will be kept on display in the hospice Room of Quiet at both Finchley and Enfield.

If you would like to sponsor a light please call 020 8446 2288 or return the form at the back of this newsletter.

LIFE @ NORTH LONDON HOSPICE

‘They make life as happy and pleasant as possible.’ North London Hospice provides symptom management both at home and in the hospice. Our aim is to provide patients with the choices to manage their health needs and symptoms whether physical, emotional or spiritual. Doreen Searle had been in Barnet Hospital for four weeks before she was admitted to the hospice’s inpatient unit. The hospital could not bring her pain under control so Doreen was hoping that we could help her. Doreen noticed a real difference between being in hospital and being at the hospice. She said: “In hospital I had no television or radio and I was very bored. There wasn’t really anyone to talk to either. “For a lot of my time there I was feeling very rough and not able to read so a TV or radio would have been a welcome distraction. The time passed so slowly. There’s a wonderful difference at the hospice – the nurses and volunteers are lovely and come and talk to you.” North London Hospice has 17

Doreen, pictured with hospice volunteer, Joe Attridge single rooms, each with their own to do things for myself if I am able. toilet and shower allowing privacy The nurses at the hospice respect this and let me do the things I can. and dignity for patients and their But I know I can call on them if I families. Doreen added: “There is one need them. “I would like to thank everyone volunteer, Joe, who took me out for my treatment at the hospice – for a walk. That was so nice when doctors, nurses, volunteers – I’d been stuck indoors for six weeks.” everyone. They make life as happy “I have been treated with and as pleasant as possible.” complete respect and the hospice If you would like more information on the services we feels very homely. Everyone is pleasant and here to help. provide visit “I am very independent and want www.northlondonhospice.org

In the spotlight Volunteers are an integral part of any charity, none more so than here at North London Hospice. In this edition of LIFE we talk to Maddy Rayner. How long have you volunteered at North London Hospice? Since the building opened back in 1992. I initially heard about the hospice when someone came to my local synagogue to talk to us about volunteering.

What does your volunteer role involve? I give two days a week and I’m either helping out on the reception desk, manning the till in the Whestone shop, bucket shaking for the fundraising team or helping with admin tasks. What do you enjoy most? It’s an opportunity to meet new people and friends. The roles are varied and it’s all for a good cause.

www.northlondonhospice.org

To find out how you can become involved with volunteering, call 020 8343 8841 or email kjenkins@ northlondonhospice.co.uk

Reporting back Olympic fever sweeps the hospice

handling and food safety training for staff and volunteers for the past two years saving the hospice thousands of pounds.

Ramadan hampers

Hospice chef Greg Cornell receives hampers filled with dried food Patient Pauline Burnet with torch bearer Shanti Makani

Patients, staff and volunteers were overcome with excitement as they got their hands on the iconic golden torch when Olympic relay runner Shanti Makani popped into the hospice in July. Shanti, 59, of Nether Street, Finchley, carried the torch through the borough of Brent on Wednesday 25 July and raised £1,001 in sponsorship for the hospice. Shanti, whose mother received care from the hospice back in 2009, said: “Being able to share my excitement with the patients and staff has been fantastic. Seeing them smile has brought me much

dedicated to the memory of Ronnie Lyons who sadly passed away at the hospice in June. Mr Lyons was the founder of the golf day, raising to date half a million pounds for the hospice. Despite changeable weather conditions the sun shone and in total 32 teams made their way round the 18-hole course. The event was supported by around 60 different companies through either entering a team, donating a raffle prize, or sponsorship.

Neighbouring pupils give to hospice

Members of the Palmers Green Mosque, Muslim Community & Education Centre delivered beautifully decorated boxes filled with dried food, tins and toiletries to North London Hospice to mark Ramadan. A huge thank you to the children and families who kindly prepared and donated the boxes. More than £2,000 worth of items were donated.

Children raise enough to pay for a community nurse for half a day Generous school children from the North London International Golfers club together School, popped into the hospice at the end of term to present £150 to staff. A total of 21 students from the school, in Woodside Avenue, sold items to their friends and families with all proceeds going to the hospice.

Hundreds attend open garden Actress and hospice patron Maureen Lipman attended the Hendon golf day

Robert Turner, 28, of Enfield, also carried the torch on June 21 in Keswick, Lake District. Robert, has provided free manual

Hendon Golf Club’s 21st anniversary charity day in aid of North London Hospice raised more than £20,000. This year’s event, in July, was

Penny and Roy Gluckstein opened their beautiful garden to the public back in June and raised around £5,000 for the hospice. Penny, a trustee of the hospice, has been cultivating her three acres of plants and flowers for over 45 years.

LIFE @ NORTH LONDON HOSPICE

North London Hospice shops Crouch End 21 Topsfield Parade N8 8TP 020 8340 3269 East Finchley 123 High Road N2 8AG 020 8883 6493 Enfield Town 60 Church Street EN2 6AX 020 8366 1297 Finchley Central 15 Ballards Lane N3 1UX 020 8349 0290 Golders Green 41 Golders Green Road NW11 8EE 020 8731 7807 Hendon 65 Brent Street NW4 2EA High Barnet 94 High Street EN5 5SN 020 8441 3325 Muswell Hill 44 Fortis Green Road N10 3HN 020 8444 8131 New Barnet 63 East Barnet Road EN4 8RW 020 8440 8424 North Finchley 839 High Road N12 8PR 020 8445 5148 North Finchley (furniture shop) 987 High Road N12 8QR Palmers Green 377 Green Lanes N13 4JG 020 8447 8884

Mailing appeals The response to our appeals has been outstanding and continues to play a vital role in fundraising for North London Hospice. In the last year more than £250,000 has been raised by our supporters through our mailing appeals alone. Mailing appeals enable our supporters to get involved directly with the hospice in a very individual way, and to make a donation to specific causes and help us carry on the vital work we do. The appeals are carefully planned so that everyone can be included, from supporting the hospice’s nurses, to making a dedication to a loved one, by having a sunflower planted in our garden, or sponsoring a light on the horse chestnut tree. Our first hospice week mailing raised more than £48,000 and gave our supporters the chance to organise their own fundraising event.

47 Woodside Avenue, London N12 8TT 020 8343 8841 Fax 020 8343 7672 nlh@northlondonhospice.co.uk www.northlondonhospice.org

Our ref:

Our ref: donor number

Name Address Address Address Town County Postcode 05 December 2011 Diane Scott MBE

19 March 2012

Dear

Dear Salutation

In 1996 I decided I wanted to spend my time doing something more worthwhile than lunching with friends and shopping at Brent Cross. Of course I knew about the Hospice as I live locally and my best friend suggested fundraising. She said “all you can do is talk!”

You can help get the very best hospice care for local people - for generations to come

And so, I approached North London Hospice to volunteer my services in fundraising. I turned up at the building in Woodside Avenue and was given a red collection pot and sent to Enfield. An hour and a half later I returned with the pot full to the brim containing £120.62.

This year marks a significant milestone for North London Hospice. In 1992 we officially opened our inpatient building at Woodside Park, making 2012 a special 20th anniversary.

That was 15 years ago and since then I have raised over £2 million for North London Hospice. I ‘work’ 4 days a week, pounding the pavements to sell merchandise, obtaining gifts and donations from local businesses.

Our continued services, year after year, are only made possible thanks to donations from our supporters. On behalf of everyone at North London Hospice please accept my sincere thanks for your kind support in the past.

At the end of November the Hospice entertains nearly 1000 guests at the annual ‘Light up a Life’ ceremony. I scrounge doughnuts and mince pies from local bakeries and wine from supermarkets for the refreshments stall.

Today, thanks to people like you, we are planning for the opening of our brand new Day Services Centre, which will offer vital support and services for people who need specialist end-of-life care. These really are exciting times and now, more than ever, we are extremely grateful to supporters like you.

Each year I sell advertising space in the annual Hospice brochure which raises thousands of pounds. I also get involved with fundraising events and get hold of raffle prizes and awards anything that might raise money.

The new purpose-built facility will complement our well-established inpatient services based in Barnet, and will offer patients medical treatment including pain relief, physiotherapy, alternative therapies and therapeutic activities. There will be many opportunities for patients and carers to meet each other in a pleasant environment to enjoy time together, as well as share information and support each other over worries and fears if they wish.

It’s hard work raising the money but it’s not like a paid job. Like all the 700 volunteers at the Hospice, I do this because my heart is in it. It seems that I am always asking someone for something. And now I am asking you. I am writing this letter of appeal in the hopes that it may lead you to support me in raising £15,000 towards a new supply of syringe drivers for the Hospice.

As with all our services, the new North London Hospice Day Services Centre will provide care for people from Barnet, Haringey and the surrounding Enfield community.

continued overleaf... Patrons: Mr William Brown; Sir Colin Davis CBE; Professor Michael Driscoll; Maureen Lipman CBE; Baroness Neuberger DBE; Rev Nims Obunge; Mr Trevor Phillips OBE; Esther Rantzen OBE; Sir Harry Solomon; The Rt Rev George Stack; Sir Sigmund Sternberg KCSG; The Rt Hon Baroness Thatcher of Kesteven LG OM FRS; The Rt Rev Peter Wheatley.

Registered Charity No. 285300. A Company Limited by Guarantee. Registered in England No. 1654807. Registered office as above.

Patrons: Mr William Brown; Sir Colin Davis CBE; Professor Michael Driscoll; Maureen Lipman CBE; Baroness Neuberger DBE; Rev Nims Obunge; Mr Trevor Phillips OBE; Esther Rantzen OBE; Sir Harry Solomon; Sir Sigmund Sternberg KCSG; The Rt Hon Baroness Thatcher of Kesteven LG OM FRS; The Rt Rev Peter Wheatley.

To help Diane make a difference complete this form & return it to: North London Hospice, 47 Woodside Avenue, London N12 8TT

To make a donation for our gardens, please complete & return to: North London Hospice, 47 Woodside Avenue, London N12 8TT

Your details

Your details Donor Number Name, Address 1, Address 2, Address 3, Town, County, Postcode

Telephone number Email address

Email address:

I enclose a cheque made payable to North London Hospice Please debit my credit / debit card: MasterCard

Visa credit

Visa debit (Delta)

Maestro

Start date

□ I DO NOT require an acknowledgement □ I enclose a cheque made payable to North London Hospice □ Please debit my credit / debit card: □ MasterCard □ Visa Credit Expiry date: M M / Y Y

Name on card: M

Expiry date

Security code Name on card

□ Visa Debit (Delta) □ Maestro

Issue no if applicable:

Security Code:

Cardholder’s signature:

□ I am a UK taxpayer*

*I would like North London Hospice to claim back the tax I have paid on this donation, all previous donations for this year and the previous four, and all future donations until further notice. I have paid sufficient income or capital gains tax to cover the amount reclaimed for each tax year (6 April one year to 5 April the next).

Cardholder’s signature

Signature:

Full name of UK taxpayer:

Date:

The Light up a Life mailing raised over £100,000 making it one of the most successful Light up a Life campaigns in the country. All donations to our appeals, large or small, really will make a difference. Thank you for all your support. For more information on our mailing appeals contact the fundraising department on 020 8446 2288.

The support of companies and businesses throughout the London Boroughs of Barnet, Enfield and Haringey is vital to North London Hospice continuing its specialist work. We are happy to develop a relationship with any company, large or small, national or regional. We’re really proud of our corporate supporters. We would like to say a huge thank you to all of them for their fantastic support. Here are just some:

Whetstone 1297 High Road N20 9HX 020 8343 9888

SALES LETTINGS COMMERCIAL

To find out more about how you could become a corporate partner contact Judi Guy on 020 8446 2288 or email jguy@northlondonhospice.co.uk www.northlondonhospice.org

Date:

□ I am NOT a UK taxpayer

Turnpike Lane 19 High Road N22 6BH

□ □ □ □ □ □ □

Make your donation go further: If you are a UK taxpayer, you can make your donation worth an extra 25% by

Corporate sponsors

Wood Green 212 High Road N22 8HH 020 8365 8622

£150 £500 £

simply ticking the box & it won’t cost you a single penny.

Issue no if applicable Date

Herbaceous plants & grasses £5 Ivy or Jasmine climbers £10 4 x lavender plants £30 Large shrubs like English Yew £50

Card number: Start date: M M / Y Y

Card number

I wish to make a donation to North London Hospice of:

Tress such as Magnolia Stone bench Other amount:

Telephone number:

I wish to make a donation to North London Hospice of £

Registered Charity No. 285300. A Company Limited by Guarantee. Registered in England No. 1654807. Registered office as above.

Christmas Cards Order Form & Light up a Life Donation No of Packs Price per Pack Card 1 Christmas Trees £4.00 Card 2 Madonna and Child £4.00 Card 3 Hampstead Heath £4.00 Card 4 Penguins £3.00 Card 5 Robin £3.50 Card 6 Mistletoe Wreath £3.50 *POST AND PACKING Orders under £8 = £2.50 Subtotal Orders up to £20 = £4.00 Orders over £20 = £6.50 P&P* If you would like to top up with a donation to our Light up a Life appeal please add it here Donation Total

Total

£ £ £ £

Name: ……………………………………………………Address:……………………………………. ………………………………………………….…………………………………Postcode…………... OR I will collect my cards from the hospice. Please call me when ready. Tel:…………………………..  I enclose

a cheque made payable to North London Hospice debit my credit / debit card  MasterCard  Visa credit  Visa debit (Delta)  Maestro  Please

Card number Start date

Expiry date

Issue no if applicable

Security code

Name as shown on card Cardholder’s signature  Tick here

Date DD / MM / YY

if you do not wish to receive an acknowledgement.

Your Light up a Life dedication

Please print the names clearly to avoid any mistakes. You may also wish to include a personal message which will be printed in the Book of Lights. If you wish to dedicate more than two lights, please enclose details on a separate sheet. Will you be attending the tree lighting ceremony on Sunday 25 November?  No  Yes If yes, how many people will be attending? ____

1. Name Message 2. Name Message

Make your donation go further

If you are a UK taxpayer, you can make your donation worth an extra 25% by simply ticking the box and it won’t cost you a single penny.



I am a UK taxpayer*



I am NOT a UK taxpayer

* I would like North London Hospice to claim back the tax I have paid on this donation, all previous donations for this year and the previous four, and all future donations until further notice. I have paid sufficient income or capital gains tax to cover the amount reclaimed for each tax year (6 April one year to 5 April the next).

*Signature

Date DD / MM / YY

*Name of taxpayer  Tick here

if you would like no further correspondence from North London Hospice

Please return your completed form to North London Hospice in the Freepost envelope provided.