COMMUNITY
BUS I NES S
EDUCATION
NEW PALTZ
REGIONAL
CHAMBER OF
COMMERCE
TOURISM
REGIONAL
REPORT
SPRING 2012
A QUARTERLY BUSINESS NEWS MAGAZINE OF THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
INNOVATION VS. TRADITION
IN THIS ISSUE
10
More Than Just Hindsight
20
The Bottom Line
24
Member Profiles
OLD MEETS NEW IN A CHANGING MARKET By Gregory Schoenfeld
I
t’s an old saw of business practice that you must consistently adapt in order to stay current—and remain successful. Advancements in an almost unlimited range of technology are available, but increasing your technological arsenal is one part of the evolution of a business. While consumers are more tech-savvy than ever, able to access information anywhere, at any time, depending too heavily on the mechanization that technology can provide leaves consumers yearning for that oneto-one, “old-fashioned” kind of attention. Creating an effective blend of old and new requires a thoughtful inventiveness, and many Mid-Hudson Valley businesses are prospering by meeting that challenge.
Business owners tell us the advice they wish they had received when they were starting out and what they wish they knew then that they know now.
New York’s aging infrastructure; Belleayre Mountain Ski Center management shuffle; economic recovery may be losing steam.
PDQ Business Printers, Associated Abbey Carpet and Floor, Main Street Bistro Alfandre Architecture, PC.
Continued on p. 12 257 MAIN ST. NEW PALTZ, NY 12561 P 845 255 0243 F 845 255 5189 E INFO@NEWPALTZCHAMBER.ORG WWW.NEWPALTZCHAMBER.ORG
[
A Degree...and an education.
]
partnermainstayserviceimpact
resource CRREObachelorsmusEumlibrary
One of the most well-regarded public colleges in the nation, New Paltz offers nearly 100 undergraduate degrees, 50 masters degrees, 2 post master’s degree programs and one joint doctoral program. Through its mission of education and civic engagement, New Paltz stands out as an active contributor to the schools, businesses, non-profit organizations and economic vitality of the region and serves as a vibrant intellectual and creative public forum for Hudson Valley residents.
S TAT E U N I V E R S I T Y O F N E W Y O R K
2
www.newpaltz.edu • 845-257-7869
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
NEW BEGINNINGS
Our earnest personal touch has made us the go-to agency for folks trying to find the good stuff here in the Hudson Valley.
I
t’s fitting that my first letter of welcome opens this issue of Regional Report, which has so much to say on the subject of tradition and innovation, because this leadership transition period has been an education in both. The time has genuinely flown by as I listen to the needs of our membership and learn more about our unique culture, using Joyce Minard’s excellent oral history as one of many invaluable resources along the way. My relentless meeting schedule has shaped up into a dynamic framework for an ever-more profound understanding of how real business gets done in communities throughout Ulster County and the Hudson Valley, including the important role the New Paltz Regional Chamber of Commerce has filled historically and the interesting ways we can look forward to putting our pioneer spirit to work for the shared economic success of the region. Of course, all of our work at the Chamber must begin with our membership. It is clear to me that, traditionally, this Chamber has earned a reputation for providing individual service by providing first-rate networking opportunities and ensuring that its staff and resources are truly available to members, whether you are seeking one-on-one marketing advice or lead development, or just need to stop in and use our Wi-Fi. And because we get to know our members so well, our referrals are solid, they are well-researched and they are valued. Our earnest personal touch has made us the go-to agency for folks trying to find the good stuff here in the Hudson Valley.
Classic networking and spectacular service will always be on-trend. In this economy, though, we are all learning to display adaptability when it comes to resource allocation and productivity, and that’s where innovation comes into play. By looking at where we are now and what we hope to achieve, the Chamber is inspired to explore new technologies and develop new programs designed to provide real visibility and value without taxing one of your most precious resources: your time. I’ll be exploring these ideas more fully at the Chamber’s April Business Luncheon and Annual Meeting on Wednesday, April 18 at the Ship Lantern Inn. We hope you will join us for my first “State of the Chamber” event. The strength of our voice in the Hudson Valley business community flows from our more than 600 members and the thousands of employees they represent. Your membership is a meaningful investment in our region’s economic health and quality of life, and we are proud to stand with you as that investment pays dividends in prosperity and promise for all. Sincerely,
Michael Smith, President, New Paltz Regional Chamber of Commerce
At Vanacore, DeBenedictus, DiGovanni & Weddell LLP, it is our responsibility to understand your business from the ground up, to gain insight into your changing needs, to forge long-term relationships built on integrity, quality, teamwork, harmony, commitment and innovation, and to deliver solutions that fully prepare you to meet the challenges unique to your business.
Services Include:
tax compliance & consulting . estate & gift tax planning . analysis & reporting of financial statements . corporate auditing . internal auditing . financial planning . business valuations . sales tax review & audit representation . business acquisitions & sales . operational & performance reviews. Proudly Serving the Hudson Valley for 40 Years
11 Racquet Rd. Newburgh, NY 12550 845-567-9000
2622 South Ave. Wappingers Falls, NY 12590 845-905-9000
www.vddw.com
www.vddw.com
“Our purpose is to help our clients succeed”
REGIONAL REPORT SPRING 2012
3
WELCOME NEW MEMBERS 3D studios
Durants Party Rentals
Key Bank
Rally Graphics
24 Lakeview Dr. Newburgh, NY 12550 845-787-2937 Monica Jones monica@3Dstudios.net www.3Dstudios.net Advertising/Marketing
1155 Route 9 Wappingers Falls, NY 12590 845-298-0011 Fax: 845-298- 8587 Barbara Lombardozzi barbara@durantstents.com www.durantstents.com Rentals/Tents & Party Supplies
82 North Plank Rd. Newburgh, NY 12550 845-456-9901 Susan Lyke-Cooper susan_lyke_cooper@keybank.com Banks
242 Broadway PO Box 292 Port Ewen, NY 12466 845-249-7512 Fax: 845-338-6057 Charlie Kane rallygraphics@yahoo.com Signs
Audrey’s Farmhouse
Durants Party Rentals
2188 Bruynswick Road Wallkill, NY 12589 845-895-3440 Fax: 845-895-8114 Audrey B. Leff audreysfarmhouse@aol.com www.audreysfarmhouse.com Bed and Breakfasts
Café Mio 2356 Rte. 44/55 Gardiner, NY 12525 845-255-4949 Michael Bernardo contact@Miogardener.com www.Miogardner.com Restaurants, Catering
Candy, Candy LLC
532 Temple Hill Rd. New Windsor, NY 12553 845-391-8700 Danielle Sweet danielle@durantstents.com www.durantstents.com Rentals/Tents & Party Supplies
ElmRock Inn B&B LLC 4496 Rte. 209 Stone Ridge, NY 12484 845-687-4492 Kim Weeks info@marksuszczynski.com www.marksuszczynski.com Bed and Breakfasts
10 Main St., Suite 202 Water Street Market New Paltz, NY 12561 845-542-0547 Cathy Buchak candycandyny@gmail.com www.candycandyny.com Candy, Chocolate & Gift Baskets
Harvest Real Food
County Physical Therapy, LLC
Hudson Valley Media
40 Sunset Ridge Suite 250 New Paltz, NY 12561 845-256-0820 Fax: 845-256-9028 Jay Henry jhenry@countypt.org www.countypt.org Physical Therapy
Deborah Weaver Inc./ Isagenix 897 Lapla Rd. Kingston, NY 12401 845-338-3130 Fax: 845-853-8793 Deborah Weaver deborahlweaver@gmail.com www.deborahweaver.isagenix.com Nutrition/Weight Loss 4
4496 Rte 209 Stone Ridge, NY 12484 845-687-4492 Mark Suszczynski info@marksuszczynski.com www.marksusczcynski.com Catering
P.O. Box 144 Millbrook, NY 12545 845-702-6226 Andrew Ciccone contact@hudsonvalleymedia.com www.HudsonValleyMedia.com Advertising/Marketing
Hudson Valley Renegades Dutchess Stadium 1500 Route 9D Wappingers Falls, NY 12590 845-838-0094 Fax: 845-838-0014 Chris Yager cyager@hvrenegades.com www.hvrenegades.com Baseball
Lester Chiropractic, PC 3 Paradies Lane New Paltz, NY 12561 845-255-3300 Fax: 845-255-4220 David Lester david@lesterchiropracticny.com www.lesterchiropracticny.com Chiropractors
Main Course Restaurant & Catering 175 Main Street New Paltz, NY 12561 845-255-2600 Fax: 845-255-3663 maincourse@maincoursecatering.com
www.maincoursecatering.com Restaurants, Catering
Majestic’s Hardware, Inc. 4 Dusinberre Rd. PO Box 177 Gardiner, NY 12525 845-255-5494 Fax: 845-255-2480 Laura Majestic majesticshardware@yahoo.com www.majesticshardware.com Hardware Stores
Mutual of Omaha Lisa Martinez 554 Rte 213 Rosendale, NY 12472 845-849-5138 Lisa Martinez lisa.martinez@mutualofomaha Insurance Services
New Yorkers Chorus 845-456-7874 Larry Rand randlar7@gmail.com www.newyorkerschorus.org Entertainment
NYC Getaways 723 Springtown Rd. Tillson, NY, 12486 845-658-3129 Shaun Johnston shaun@nycgetaways.com www.nycgetaways.com Travel
Research Works, Inc 243 Main St. Suite 250 New Paltz, NY 12561 845-419-5103 Fax: 845-419-5131 Susan Pujdak spojdak@researchworks.org www.researchworks.org Evaluation / Organizational Development
Smith Benefits Group 280 Rte 299 Suite 3 Highland, NY 12528 845-234-4616 Fax: 845-704-3490 Colin Smith csmith@smithbenefitsgroup.com www.smithbenefitsgroup.com Insurance Services
The Suite Escape 5 Angel Rd. New Paltz, NY 12561 845-750-6252 Miriam Bouchard TheSuiteEscapeBiz@gmail.com www.TheSuiteEscape.biz Bed and Breakfasts United University Professions, New Paltz Chapter 1 Hawk Drive Lecture Center 6A New Paltz, NY 12561 845-257-2783 Peter Brown brownp@newpaltz.edu www.newpaltz.edu/uup Educational Institutions
Village Market & Bakery 125 Maun St. Gardiner, NY 12525 845-255-1234 Fax: 845-255-5579 Karen Schneck karen.villagemarket@gmail.com www.villagemarketandbakery.com Restaurants, Catering Members who joined as of March 1.
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
CONTENTS
dependable worldwide sourcing
24
MEMBER PROFILES
*non-toxic,
All Work and No Play?
Regional Report finds out about
propylene glycol for marine, r/v, dairy. agricultural, hvac
the passionate interests that fuel
& outdoor boiler applications
the people behind these businesses: PDQ Business Printers, Associated
glycerin for fire sprinkler systems, pvc pipes
& other hvac applications
Abbey Carpet and Floor, Main Street Bistro, and Alfandre Architecture, PC.
1
Old Meets New in a Changing Market current—and remain successful. But smart evolution is careful mix of old and new.
Three Things Business Owners Wish They Had Known starting out and what they wish they knew then that they know now.
ISO9001: 2008 ISO9001:200 0 FM 65303 FM 6530 3
kic chemicals, inc • 87 s ohioville rd • new paltz, ny (877) kic-bulk tel: (845) 883-5306 fax: (845) 883-5326 bulksales@kicgroup.com www.kicgroup.com
Events spotlight Foundation Scholarship Luncheon, Joyce’s Retirement Party, Father’s Day Races The Chamber Foundation hold its annual Scholarship Award Presentation and Business Luncheon on June 20 at the Terrace Restaurant at SUNY New Paltz. The Chamber fêtes Joyce Minard for 30 years of service on May 6 at Mohonk Mountain House. The third annual New Paltz Challenge Father’s Day Half Marathon and Family 5K runs on June 17.
20
• bulk trading & national distribution since 1985 • import/export/domestic logistics services • blending and repacking services • competitive pricing
more than just 20/20 hindsight Chamber members dispense the advice they wish they had received when they were
11
vegetable oils 5-gal, 55-gal, & 275-gal pack sizes available
dependable worldwide sourcing
INNOVATION VS. TRADITION It’s an old saw of business practice that you must consistently adapt in order to stay
10
food-safe*
antifreeze products
the bottom line Legislation and News That Affects Your Business Legal protections not forestalling foreclosure crisis, New York’s aging infrastructure, more.
23
change of the guard
28
membership matters
Introducing New Chamber President Michael A. Smith Regional Report talks with Michael Smith about his background in the healthcare and manufacturing sectors and his vision for the future of the Chamber.
How the Chamber’s dedication to growth through change impacts your business.
7
Recent Chamber Events
8
Upcoming Events
15
Member Updates
26
Member Renewals
28
Membership Matters
CrossPoint Solutions LLC • Business Telephone Systems • Voice and Data Cabling • Professional Voice Mail / Auto Attendant Recordings • Voice Mail Systems • Data Networks • Advice on which system is best for your application
} }
292 Main Street PO Box 446 Rosendale, NY 12472 (845) 658-3800 Voice (845) 658-3183 FAX
REGIONAL REPORT SPRING 2012
5
NPRCoC BOARD AND STAFF Board Officers
2012 CORPORATE PARTNERS
CHAIR Chris Drouin Beyond Wealth Management
LEADING PARTNER
Frank Curcio Bank of America/Merrill Lynch 2 ND VICE CHAIR Craig Shankles PDQ Printing and Graphics SECRETARY Constance Harkin Ulster Savings TREASURER Mindi Haynes Vanacore, DeBenedictus, DiGovanni & Weddell, LLP, CPAs LEGAL COUNSEL James Yastion Law Offices of James Yastion, PLLC PAST CHAIR Ernie VanDeMark Central Hudson Gas & Electric Corp.
Complete Benefit Solutions (COBESO)
1 ST VICE CHAIR
Board of Directors
Tom Edwards Fox & Hound Wine and Spirits Richard Heyl de Ortiz Court Appointed Special Advocates for Children Kay Hoiby Free Fall Express, Inc. Glen F. Kubista Glen F. Kubista & Associates Wade Lott Walter Marquez Water Street Market Dr. David Ness Performance Sports and Wellness Glenn Sutherland Catskill Hudson Bank Patrick Turner Little Pond Consulting Susan VanDeBogart St. Luke’s Cornwall Hospital Center for Rehabilitation EMERITUS MEMBERS
Robert Leduc Mohonk Mountain House Rick Lewis Riverside Bank Ofc. Scott Schaffrick New Paltz Police Department Susan VanVoorhis M&T Bank
ASSOCIATE PARTNER
Central Hudson Gas & Electric Corp. SUPPORTING PARTNERS
HealthAlliance of the Hudson Valley Health Quest Hudson Valley Federal Credit Union KIC Chemicals Law Offices of James Yastion, PLLC M&T Bank Ulster Savings Vanacore, DeBenedictus, DiGovanni & Weddell LLP, CPAs The New Paltz Regional Chamber of Commerce is a distinguished member of:
American Chamber of Commerce Executives (ACCE) Chamber Alliance of New York State (CANYS) Mid-Hudson Pattern for Progress Southern Ulster Alliance Hudson Valley Regional Coalition (One Valley—One Voice) Who We Are
The New Paltz Regional Chamber, organized in 1900, is an active and trusted voice in the regional business and residential community that forges strong relationships between businesses and
Regional Chamber of Commerce Foundation
residents and promotes growth, prosperity, a sense of local pride,
at New Paltz Board OF DIRECTORS
and a high quality of life in the Hudson Valley region.
Kathy Ferrusi Hudson Valley Federal Credit Union Vice-Chair Sue Van Voorhis M&T Bank Secretary Theresa Thompson Main Street Bistro Treasurer Joyce Minard New Paltz Regional Chamber of Commerce Past Chair Sally Cross SUNY New Paltz Foundation Board member Joanne Fredenberg Board member Cathy Sifre CHAIR
The Regional Chamber of Commerce Foundation at New Paltz aids and augments the New Paltz Regional Chamber of Commerce’s current slate of successful educational programs. The foundation envisions a comprehensive program of educational activities and scholarships, all geared toward educating and supporting the community.
Chamber Staff
Regional Report is published quarterly by the New Paltz Regional Chamber of Commerce.
Michael A. Smith President Christine Crawfis Director of Marketing & Communications Susan Colchamiro Membership Relations Associate Janet Nurre Communications & Programs Administrator Joyce Minard Director of Special Projects
Information in this publication was carefully compiled to ensure maximum accuracy. However, the New Paltz Regional Chamber of Commerce cannot guarantee the correctness of all information provided herein. Readers noting inaccurate information should contact the Chamber with corrections and updates.
6
@2012 New Paltz Regional Chamber of Commerce. All rights reserved. Reproduction in whole or in part without the written permission is strictly prohibited. Publishing services provided by Luminary Publishing. www.luminarypublishing.com.
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
RECENT CHAMBER EVENTS 1
3
2
4
5
6
7
1 Gail Yonnetti, Sue Benz, Kim Gabriello, Rocco Pucino, Diana Morse, Connie Harkin, Michael Shaughnessy, Briana Purdy, Mary Rose Warcholak, Ulises Marmol, Mona Fahmy and Kelly Maroney of Winter Business Card Exchange Host Ulster Savings with NPRCoC President Michael Smith (left center). 2 Ralph Ferrusi with an exotic bit of e-waste: one of two electronic organs that were dropped off to be safely recycled at the Regional Chamber of Commerce Foundation at New Paltz’s first E-Waste Recycling Event. 3 Dessert at Main Street Bistro was the sweet final stop for attendees of the Regional Chamber of Commerce Foundation at New Paltz’s 4th Annual Progressive Dinner. 4 Ralph Erenzo of Tuthilltown Spirits accepts a G. Steve Jordan print as a token of appreciation from NPRCoC board member Tom Edwards of Fox and Hound Wine & Spirits. 5 Foundation board treasurer Sue VanVoorhis of M & T Bank enjoys a cupcake at the 4th Annual Progressive Dinner. 6 Attendees of the sold-out January After-Hours Mixer at McGillicuddy’s Restaurant and Tap House, New Paltz. 7 Dawn Hein of Gordon Fire Equipment, Jerry Pantano of Pantano Wine Grapes and Homebrewers and Michael Hein of Gordon Fire Equipment at the January After-Hours Mixer.
REGIONAL REPORT SPRING 2012
7
UPCOMING EVENTS Thursday, April 12
After-Hours Mixer @ Always There, Kingston Swing into spring with our April Mixer, where you’ll enjoy delicious food and drink while nurturing your business network. Always There assists residents of all ages of the Mid-Hudson Valley to regain optimum health, to remain at home and to prevent premature and recurring institutionalization by providing home care, healthcare and individual quality of life services in the community. Time: 5:30 - 7:30 p.m. Place: Always There, 918 Ulster Ave., Kingston Cost: Complimentary to Chamber members; $15 non-members Reservations required. Call 845-255-0243 or email info@newpaltzchamber.org Wednesday, April 18
“State of the Chamber” Annual Meeting Luncheon @ Ship Lantern Inn, Milton, featuring NPRCoC President Michael A. Smith On January 1, 2012, Michael A. Smith began his service as NPRCoC president. At this Annual Meeting Luncheon, Smith will be joined by Chamber Board Chair Chris Drouin of Beyond Wealth Management as they present the “State of the Chamber,” including highlights and teachable moments from Chamber’s 100-year history, an overview of the current Chamber era, and a bright vision for the future. Sponsor: Ulster Savings Bank Time: 12:00 noon – 1:30 p.m. Place: Ship Lantern Inn, 1725 Route 9W, Milton Cost: Complimentary to NPRCoC Corporate Partners; $20 for Chamber members; $25 nonmembers Reservations required. Call 845-255-0243 or email info@newpaltzchamber.org Friday, April 27
Spring Business Card Exchange and “Secrets to Meeting Success” @ The Terrace Restaurant, SUNY New Paltz Campus Enjoy a continental breakfast and learn tips and secrets for a successful meeting at the Chamber’s early Spring morning networking event! 8
Time: 7:30 - 9:00 a.m. Place: Terrace Restaurant, SUNY New Paltz Campus, New Paltz Cost: Complimentary to Chamber members; $15 non-members Reservations Required. Call 845-255-0243 or email info@newpaltzchamber.org Saturday, April 28
16th Annual New Paltz Clean Sweep Clean Sweep is a great way to help make your community sparkle by giving it a fresh spring cleaning. The event kicks off with a continental breakfast for all volunteers, after which volunteers don gloves, grab trash bags and sally forth to tidy up the parks, sidewalks and streets of New Paltz. Meeting time: 8:30 a.m. Meeting place: St. Joseph’s Parish Hall, 34 S. Chestnut St., New Paltz Sunday, May 6
Joyce Minard Retirement Bash @ Mohonk Mountain House, New Paltz The party to end ally parties! Eat, drink and dance all night as we celebrate Joyce Minard’s decades of service to the New Paltz Regional Chamber of Commerce and the Hudson Valley community. Lots of folks who have been on the receiving end of Joyce’s antics will be on hand to give it right back with an all-in-good-fun tribute. Don’t miss this once-in-a-lifetime event! Time: 5:30 p.m. Place: Mohonk Mountain House, 1000 Mountain Rest Rd., New Paltz Cost: $135 per person Reservations required. Call 845-255-0243 or email info@newpaltzchamber.org to reserve or to request an invitation. Tuesday, May 8
After-Hours Mixer @ Aroma Thyme Bistro, Ellenville Join us in Ellenville for spectacular networking and signature healthy gourmet fare at Aroma Thyme
Bistro. Aroma Thyme offers focused, natural cuisine through focusing on pure ingredients and limiting manipulation. Time: 5:30 - 7:30 p.m. Place: Aroma Thyme Bistro, 165 Canal St., Ellenville
Cost: Complimentary to Chamber members; $15 non-members Reservations required. Call 845-255-0243 or email info@newpaltzchamber.org Wednesday, May 16
“Return on Environment – An Investment that Pays” Business Luncheon @ Mohonk Preserve, featuring Glenn D. Hoagland, Mohonk Preserve Executive Director For decades, Mohonk Preserve has protected the area’s most important natural landscapes and provided outstanding educational, research and recreational opportunities. A new study has confirmed that, along with Minnewaska State Park Preserve and Sam’s Point Preserve, Mohonk Preserve serves as important economic engine, creating jobs, driving tourism spending and contributing $12.3 million to the local economy. Join Mohonk Preserve Executive Director Glenn Hoagland on the scene to learn more about the economic and environmental impact of the Mohonk Preserve. Sponsor: Law Offices of James Yastion Time: 12:00 noon - 1:30 p.m. Place: Mohonk Preserve Visitor Center, 3197 Route 44/55, Gardiner Cost: Complimentary to Corporate Partners; $20 for Chamber members; $25 non-members Reservations required. Call 845-255-0243 or email info@newpaltzchamber.org Catered by Bridge Creek Catering. Tuesday, June 5
New Member Reception @ Fox and Hound Wine & Spirits, New Paltz New members meet NPRCoC board and staff and gain insight into the benefits of Chamber membership at this informal, invitation-only after-hours reception. Time: 5:30 - 7:30 p.m. Place: Fox and Hound Wine & Spirits, New Paltz Plaza, New Paltz Cost: Complimentary Invitation only, reservations required. Call 845255-0243 or email info@newpaltzchamber.org to reserve or request an invitation.
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
Thursday, June 14
After-Hours Mixer @ DM Weil Gallery, New Paltz The mission statement at the DM Weil Gallery is “Why can’t fine art be fun?” Meet renowned contemporary artist DM Weil and find out how fun art can be while you grow your business network and enjoy delicious food and beverages in this 3,000 square foot Soho-style exhibition space. Time: 5:30 - 7:30 p.m. Place: DM Weil Gallery, 208 Bruynswick Rd., New Paltz Cost: Complimentary to Chamber members; $15 non-members Reservations required. Call 845-255-0243 or email info@newpaltzchamber.org Wednesday, June 20
Regional Chamber of Commerce Foundation at New Paltz Scholarship Award Presentation and Business Luncheon @ The Terrace Restaurant, SUNY New Paltz Campus, featuring SUNY New Paltz President Don Christian Join the 2012 Regional Chamber of Commerce Foundation at New Paltz scholarship award winners, including the winner of the inaugural Joyce Minard Scholarship, at one of our favorite annual luncheons. This year’s featured speaker is Don Christian, president of SUNY New Paltz. Sponsor: Hudson Valley Federal Credit Union Time: 12:00 noon - 1:30 p.m. Place: The Terrace Restaurant, SUNY New Paltz Campus Cost: Lunch is complimentary to Corporate Partners, $20 for Chamber members; $25 nonmembers. Reservations required. Call 845-255-0243 or email info@newpaltzchamber.org For more information about Foundation scholarships, visit www.newpaltzchamber.org or call 845-255-0243.
New Paltz
School of Ballet
A premiere ballet school serving the Hudson Valley for 18 years with the best ballet training available, in a loving environment. Classes Offered Creative Tots with Tap • Jazz • Pre-Ballet Ballet Technique: Beginning - Professional Pointe: Beginning - Professional Adult Ballet & Open Level Classes Directors Peter & Lisa Chalmers-Naumann former members of New York City Ballet 1 Bonticou View, New Paltz 845-255-0044 NPSBallet@aol.com www.npsballet.com Home of New Paltz Ballet Theatre an independent non-profit performing company which brings the Nutcracker to the Bardavon Opera House annually.
Mountain Tree Care Preserving the beauty of Ulster County’s trees since 1974
From the most delicate pruning to the heaviest removal. We do it all with care and precision. • Pruning • Feeding • Spraying NYS LICENSE • Trunk & Soil Injection • Appraising, Consulting
• Storm Damage Repair • Stump Grinding • Cabling & Bracing • Climbing & Bucket • Fully Insured
Dwight Meyer Bayne CERTIFIED ARBORIST Reservations required for all events.
Call 845-255-0243 or email info@newpaltzchamber.org
845-255-8741
www.mountaintreecare.net 307 Springtown Rd, New Paltz REGIONAL REPORT SPRING 2012
9
ADVICE THEY WISH THEY HAD GOTTEN
MORE THAN JUST 20/20 HINDSIGHT Three Things Owners Wish They Had Known By Gregory Schoenfeld Photo by Michelle Williams
F
or NPRCoC members navigating turbulent economic waters, the ability to learn and transition in real-time is as important as the products or services they offer. Some of the region’s most impactful new businesses have found that adapting on the go allows them to look forward, rather than focusing upon the past—and, more significantly, helps them to thrive. Shifting from a lifetime in education to pursuing the dream of sharing their unique sense of hospitality, John and Catherine McCormick of Creek Locks Bed and Breakfast quickly came upon several lessons of their own about success. “When you’re starting out, sometimes you look to do what other people are doing,” says John McCormick. “The first thing I learned is: do unto others as you would have them do unto you.” He quickly realized that thoughtful amenities, like providing a stocked beverage refrigerator in their rooms, gave guests a sense of welcoming freedom that would keep them coming back. McCormick also discovered that the myriad attractions special to the Mid-Hudson Valley could save him countless hours constructing his own all-inclusive resort. “I thought when we started that I would make a bocce court, horseshoes, and other in-house activities. We found that guests need comfort, and suggestions about where to go, and the area takes care of the rest.” Finally, McCormick also came to embrace the awesome power of the digital age. In addition to the carefully crafted brochures they designed for distribution in places like the Chamber’s Visitor Center, Creek Locks Bed and Breakfast got a boost from making sure their website was up to snuff. “We didn’t know the value of direct site access,” says McCormick. “40% of our web visits come from Google searches alone!”
10
“We found that guests need comfort, and suggestions about where to go, and the area takes care of the rest.” —John McCormick,
Creek Locks Bed and Breakfast
“Satisfied” would be an understatement when describing A Tavola’s Bonnie and Nathan Snow’s experience of their newly adopted community of New Paltz. “First and foremost, we wish we had known how amazing a community this can be,” exclaims Bonnie Snow. “Maybe we would have opened our own business sooner! The New Paltz community has been so amazing in welcoming us with open arms.” The region has certainly responded with the same kind of appreciation, making A Tavola a New Paltz favorite in only its second year. But the transition from New York City to New Paltz has also had its ups-and-downs for the Snows:
in particular, the multiple levels of their new restaurant. “We wish we had known that having a three-story restaurant will take years off your life in terms of the amount of time you spend running up and down!” jokes Snow. Lastly, she has discovered how particular their guests are about A Tavola’s eclectically appointed dining room. “Our mismatched farm tables have grown quite a following,” says Snow, “to the point where some people will not make a reservation if they cannot secure a specific table.” A devoted following is certainly what Tom Edwards and Nick Ciallelo have garnered in the first five years of operating New Paltz’ Fox and Hound Wine & Spirits. Yet the journey to success has been more challenging at times than Edwards had anticipated. “If I had only known, a year into owning the store, that Governor Paterson was going to propose selling wine in big box stores, I might not have done it,” he explains. The upside, Edwards says, is that he has discovered that the democratic process can work: his lobbying efforts in Albany, in conjunction with other small business owners, have shown him that one person can make a difference. Their battle to protect individually-owned wine shops (a successful one, to date) has also provided Fox and Hound’s owners another cherished lesson about the strength of the New Paltz community, one that echoes Bonnie Snow’s sentiments. “The town and community rallied around not just as customers but to lend their voice to our fight in Albany. They have been incredibly supportive.” In closing, Edwards extols the virtue of New York’s best kept secret: the quality of local wines. “At first, we didn’t know that some of the best wines are created in our own backyard, here in the Hudson Valley. You’ve got to try them!”
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
EVENT PREVIEW
In her fight against breast cancer... Kim chose to stay here.
TAKING TO THE ROAD ON FATHER’S DAY THIRD ANNUAL NEW PALTZ CHALLENGE FATHER’S DAY HALF MARATHON & FAMILY 5K
Kim Costello
F
or the third year in a row, the New Paltz Regional Chamber of Commerce invites participants of all ages to come out and show their appreciation for Dad in our own special way: running! The Third Annual New Paltz Challenge Father’s Day Half Marathon & Family 5K will have both New Paltz residents and visitors taking to the streets on Sunday, June 17 to continue this celebrated New Paltz tradition. Kick up your heels and enjoy both the village roads and the bucolic Wallkill Valley Rail Trail—but don’t let down your pace, because the competition can be fierce! Races will feature awards for separate age groups; water stops; mile markers; and post-race refreshments. Finishing times will be computerized, so every tenth-of-a-second will count. The event is a great alternative to big-city races, and promises to be an invigorating day for all. Registration will take place onsite at The Gilded Otter, 3 Main Street, from 6am to 7am; the race-day registration fee will be $50 for the Half Marathon, and $30 for Family 5K. The Half Marathon will begin at 7:30am, and the 5K at 8:00. Both events will begin from the corner of Main Street and Huguenot Street, finishing at the Gilded Otter. For “Early Birds” registering before June 1, the cost is $45 and $25, respectively. Online registration may be completed at www.active.com; registration forms are also available for download at www. nepaltzchamber.org. Online registration will be available until June 14. For more information, call the Chamber at 845-255-0243 or e-mail info@newpaltzchamber.org.
Mother • Fighter • Hero
For many women, the choice is clear. Like Kim Costello, who chose to be treated by Dr. Zoe Weinstein and the caring, dedicated experts at the HealthAlliance of the Hudson Valley after her breast cancer diagnosis. Now every woman in the Hudson Valley has even more of a reason to be hopeful, with the new Fern Feldman Anolick Center for Breast Health. Located at Benedictine Hospital, the Center offers advanced, comprehensive breast health services to the region. Come learn why 99% of women diagnosed here choose to continue their care with us.*
(845) 334-HAHV (4248)
www.hahv.org
* 2010 Data: Benedictine Hospital Cancer Registry Database
Thomas A. Dee Cancer Center • 111 Mary’s Avenue, Kingston, N.Y. 12401
REGIONAL REPORT SPRING 2012
11
INNOVATION VS. TRADITION
Customer Service, 2012
“Consumers have higher expectations,” explains Hunter Mountain Resort Marketing Director, Jessica Pezak. “More transparency is required, and any and all businesses are expected to offer more.” A New York institution for over 50 years, Hunter Mountain is a telling example of how a modern approach is needed to maintain a traditional level of customer service, especially when customers have greater expectations. “I think that in decades past, a business transaction was more straightforward. There was an exchange of money, and a concept of trust based on reputation or individual experience, says Pezak. “The internet has changed that: People have prior knowledge of all variables involved in a decision.” At Hunter, addressing new customer needs is solved with innovative thinking, using a mixture of high-tech assistance and good-old problem solving. Examples of both combine to help visitors to Hunter experience that timehonored sense of attentiveness. As far as maximizing technology, Hunter recently launched a state-of-the-art mobile website, providing customers real-time access to detailed ski conditions. Skiers can now actually stop and check Hunter’s webcams on their 12
continued from front cover
Hunter recently launched a state-of-the-art mobile website, providing customers real-time access to detailed ski conditions. phone from the top of the mountain, and plan their next ideal run to the lodge. But innovation also comes in the form of outside-the-box thinking, as is evidenced in Hunter’s new Ski Check program. In response to countless lost or stolen equipment complaints, guests are offered a centralized location to safely store their gear, free of charge. Happier, more secure visitors means smoother operations and a host of internal cost savings. “It’s a perfect example of how a small operational change can go a long way,” offers Pezak. No local business illustrates a harmonious meeting of old and new like Jeff Mehl’s Daybreak Virtual Office Solutions. Mehl’s company literally uses technology to solve a problem largely created by new communication advancements, providing virtual office and customer service support to business owners whose office may be no more than
a steering wheel and a smartphone. “The basics of running a successful business has not changed, although with the advent of technology, it has become blurred,” suggests Mehl. “In our parents’ time, customer service meant speaking to a live person who would take responsibility for solving a customer’s problem.” What Daybreak has done is to implement modern technology—utilizing internet capabilities, VOIP phone systems, interactive calendars, and the like—to help clients enhance their customer service, rather than using it as an alternative. Re-instituting the “secretarial/office manager model,” regardless of whether there are actual desks, helps provide a necessary organizational structure for entrepreneurs on the go as well as traditional client contact. “What we have found,” Mehl explains, “is that just a relatively small bump in the quality of customer service and
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
efficiency can make our client stand heads above their competition! Yet, what we are really offering is nothing more than an updated model of what made such a difference in our parents’ generation, but with all of the savings associated with the wise use of technology.” In a banking industry where consumer confidence has wavered in past years, local banking leader Ulster Savings Bank remains committed to striking the right balance between classic and modern approaches. “As a 161-year-old institution, we hold many traditions but we realize that we must also be innovative to stay current with today’s times and remain competitive,” says Ulster Savings’ Connie Harkin. Harkin suggests that new technological amenities like online banking, payroll services, and bill pay offer a convenience and flexibility that customers demand, yet there is still no substitute for face-to-face. While Ulster Savings works to incorporate 21st-century banking, they do not undervalue the clients’ need for a traditional, personal touch. From passbook accounts for kids, to in-person tax and mortgage support, to the lollipops (and even dog biscuits!) available in Ulster Savings’ branch lobbies, that customer attentiveness is a key part of day-to-day operations. “Many times, the innovation gives us the tools to do it ourselves, but we may not always feel comfortable with that,” says Harkin. “That’s where the traditional approach of service and expertise complements technology.”
Fire Extinguishers & Fire Suppression Systems SERVICE, SALES, INSTALLATION, EDUCATION
Family owned since 1956 w Solar powered since 2009
845-691-5700 | WWW.GORDONFIRE.COM
Putting on a Better Show
Finally, no local institution suggests a more unique approach to innovation than Ellenville’s celebrated Shadowland Theatre. As Artistic Director Brendan Burke explains, new ways to deliver on Shadowland’s mission—“to offer the residents of the Hudson Valley, and visitors to the area, the full range of professional theatre at an affordable price”—require innovative thinking rather than digital solutions. “We are storytelling, which is as old as humankind,” says Burke, “and there is only a certain role that technology could play in that, or that we would want it to.” Burke and the Shadowland Board of Directors rely on expanding their paradigm rather than their computer savvy in order to improve; they recently devised an inspiring 15-year ‘Vision Statement’ which promises to keep the region enjoying quality theater for many years to come. “There are always new ways to achieve excellence,” says Burke, “and ultimately that’s what we want to do.”
Father’s Day Half Marathon and Family 5K
Sunday, June 17
THe 3Rd aNNual New PalTz cHalleNGe, a Half marathon and Family 5K. Both races begin at the corner of main St. and Huguenot Street, New Paltz and will trace a loop north on the wallkill Valley Rail Trail to Rosendale and south again to finish at The Gilded Otter.
Online registration and more information at www.active.com/running/new-paltz-ny/new-paltz-challenge-2012
• Time: Registration from 6:00 - 7:00 a.m. Half marathon begins at 7:30 a.m. Family 5K begins at 8:00 a.m. • Place: Register at The Gilded Otter, 3 main St., New Paltz • cOST: Family 5K, $25 early-bird registration; $30 after June 1 Half marathon, $45 early-bird registration; $50 after June 1 • ReGiSTRaTiON RequiRed. call the chamber at 845-255-0243 or email info@newpaltzchamber.org to learn more or visit www.active.com to register online
REGIONAL REPORT SPRING 2012
13
EVENT PREVIEW
HONORING ACHIEVEMENT ANNUAL SCHOLARSHIP AWARD PRESENTATION AND BUSINESS LUNCHEON
O
ne of the proudest events of the year is upon us again, as the Regional Chamber of Commerce Foundation at New Paltz holds its annual Scholarship Award Presentation and Business Luncheon. The Foundation aids and augments the New Paltz Regional Chamber of Commerce’s current slate of successful educational programs, and envisions a comprehensive program of educational activities and scholarships, all geared toward educating and supporting the community. Taking place Wednesday, June 20 at the Terrace Restaurant, located on the SUNY New Paltz campus, from noon to 1:30pm, this is the time when the community gives back to some of those who make it shine brightest. This year’s featured speaker will be Don Christian, President of SUNY New Paltz. This year will also celebrate the first awarded Joyce Minard Scholarship, an expression of gratitude to the former NPRCoC president. “The new Joyce Minard Scholarship joins the Foundation’s annual Educational Scholarships and Special Merit Awards and will stand in tribute to Joyce’s tireless work to materially improve the quality of life in the Hudson Valley by providing our region’s business people, key employees, job seekers and students with opportunities to learn new skills,” says Foundation Chair Kathy Ferrusi of Hudson Valley Federal Credit Union. Reservations are required, and can be obtained by calling 845-255-0243 or emailing info@newpaltzchamber.org. Tickets are complimentary to NPRCoC Corporate Partners, $20 for Chamber members, and $25 for non-members. For more information about Foundation scholarships, visit www.newpaltz.org or call 845-255-0243.
14
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
MEMBER UPDATES WVLT Announces Acquisition of Joppenbergh Mountain The Wallkill Valley Land Trust (WVLT) is pleased to announce their acquisition of the Joppenbergh Mountain property in Rosendale from the Open Space Conservancy, Inc. In early January, WVLT began a formal land management planning process to determine future use. WVLT continues to permit pedestrian access to and use of the property at the user’s risk. For more information, visit www. WallkillValleyLT.org.
Craig Thomas Pest Control Ranked in the Pest Management Professional Top 100 Craig Thomas Pest Control is ranked in this year’s Pest Management Professional Top 100 (PMP100), and is ranked 10th in the Northeast region. The PMP100 is a culmination of 2010 revenues from pest control companies across North America. Craig Thomas Pest Control receives special notice for their top sales in control of ants, bed bugs, flies, fleas/ticks, mosquitoes, rodents, stinging insects and wildlife. For more information, visit callcraig.com.
“Zeroing in on New Paltz” Sustainability Forum Held SUNY New Paltz CRREO, in collaboration with the League of Women Voters of the MidHudson Region, the Village and Town of New Paltz, the SUNY New Paltz Environmental Task Force, NPRCoC, Ulster County, NYPIRG, NYS DEC Region 3, and the federal EPA Region 2, held a forum, “Zeroing in on New Paltz: How Our Community Can Be a National Model for Sustainable Resource Management” on March 29. New Paltz was selected as one of 13 communities nationally to be part of the EPA’s Sustainable Materials Management (SMM) program. For more information, visit www.epa. gov/fgc/smm/index.html.
Toni Hokanson Joins C2G Environmental Consultants, LLC Toni Hokanson joins C2G Environmental Consultants, LLC as Director of Marketing and Acquisitions. Hokanson has eighteen years of experience with town government, planning and environmental protection and served the Town of New Paltz as supervisor for the past
six years. C2G Environmental Consultants, LLC is located in New Paltz and Farmingdale, NY serving Long Island to Albany. For more information, visit c2g.us.
Provident Bank Assists
SLCH Palliative Care Program A $25,000 grant by Provident Bank will assist St. Luke’s Cornwall Hospital’s Palliative Care program in its efforts to preserve the quality of life for patients with terminal illnesses. The Palliative Care program at SLCH’s Littman Cancer Center is offered to patients at any stage of advanced or life-threatening illness and works in conjunction with all other appropriate forms of medical treatment. For more information about SLCH, visit www.stlukescornwallhospital.org. For more information about Provident Bank, visit www.providentbanking.com.
Tomás D. Morales Named SUNY New Paltz 2012 Commencement Speaker College of Staten Island President Tomás D. Morales, an alumnus of SUNY New Paltz, will be New Paltz’s 2012 Undergraduate Commencement speaker. He will receive an honorary doctorate of humane letters at the Undergraduate Ceremony on Sunday, May 20. Dr. Morales attended New York City public schools, received all of his degrees from SUNY institutions and has committed his professional life to advancing public higher education. For more information, visit www.newpaltz.edu/commencement.
Edward Jones Ranked in Fortune’s “100 Best Companies to Work For in 2012” Edward Jones ranked No. 5 on Fortune magazine’s “100 Best Companies to Work For 2012,” making its 13th appearance on the prestigious list. Edward Jones, the highest ranking financial-services firm on the list, also ranked No. 3 for large-sized companies and No. 2 for work-life balance. Edward Jones is headquartered in St. Louis. The Edward Jones recruiting website is www.careers.edwardjones.com. For more information, call Marlene Pagentine at (845) 255-2955 or visit www.edwardjones. com. Member SIPC.
HOW TO SUBMIT ubmit items of general public S interest; no commercial sales announcements, rates, prices, etc. Items must be received no later than the 15th of November, February, May, and August to meet the quarterly deadline for the upcoming issue. The New Paltz Regional Chamber of Commerce reserves the right to edit all material. E-mail or fax your information, including company name, address, phone number, contact name, and your news brief (100-word maximum) to the Chamber office at info@newpaltzchamber.org or 845-255-5189.
Tom Weddell Named 2012 Ruth and James Ottaway Medal Recipient The Orange County Citizens Foundation has named Tom Weddell the 2012 Ruth and James Ottaway Medal recipient. Weddell will be honored at a dinner reception on April 26 at the Falkirk Estate and Country Club. Weddell is the managing partner of the accounting firm Vanacore, DeBenedictus, DiGovanni and Weddell. The Ottaway Medal is named in honor of Ruth and James Ottaway Sr. For more information, call OCCF at 845-469-9459 or visit www.occitizensfoundation.org.
Irene Berner Again Joins Leukemia & Lymphoma Society’s Team in Training Irene Berner, CFP of Berner Financial Services once again joins the Leukemia & Lymphoma Society’s Team in Training to raise funds to help find a cure for blood cancers. She has raised $10,000 so far and hopes to raise another $5,000 with a planned hike down into the Grand Canyon on May 19, in honor of Ilona Kirshenblat, an inspirational 85 year old woman who has battled leukemia for 21 years. Visit http://pages.teamintraining.org/uny/ CanyonS12/iberner to make a tax-deductible donation. Berner Financial Services, is a New Paltz based financial planning firm offering Financial Planning and Professional Asset Management. For more information or to provide words of encouragement on the hike, contact Irene at 845-256-1950. REGIONAL REPORT SPRING 2012
15
HVFCU Staffers Certified As Mortgage Planning Specialists Hudson Valley Federal Credit Union (HVFCU) proudly announces that its staff of 10 Mortgage Loan Officers, including Michele Rizzi, recently completed the Certified Mortgage Planning Specialist (CMPS) certification. Rizzi serves HVFCU’s Ulster County members through full-service branches in Kingston and Highland. Hudson Valley Federal Credit Union is a communitychartered credit union providing personal and commercial financial services to more than 253,000 members–businesses and people who live, work, worship, volunteer or attend school in Dutchess, Orange, Ulster and Putnam Counties. For more information, visit hvfcu.org.
Ulster Savings Bank Donates to “Project Armor: Kingston” Ulster Savings Bank awarded a $2,500 donation to the “Project Armor: Kingston” program, a collaborative effort between the Kingston Police Benevolent Association (PBA) and Armor Dynamics, Inc., seeking to provide vehicle armor to all 15 Kingston Police Department vehicles at a total cost of over $30,000. For more information, visit armordynamics.com/ armor-dynamics/project-armor-kingston.
New Jersey Changes Interstate Wine Shipment Regulations Thanks to organizing by consumers and others, in May new regulations will be released allowing the shipment and sale of New York wines into New Jersey. This is big news for fans of the unique wines that come out of smaller wineries like Whitecliff Vineyard & Winery. If you have a favorite wine store in North Jersey, please let Yancey Migliore of Whitecliff know by sending her the store name and town by email at yancey@whitecliffwine.com. For more information, visit www.whitecliffwine.com.
Ekaterini Vlamis Presents Outdoor Learning Workshop On February 25, Ekaterini Vlamis of Edgewood Consulting & Services attended the New York State Outdoor Education Association (NYSOEA) Conference/Winter Weekend at The Ashokan Center, where she presented the workshop “Debriefing Outdoor & Adventure Education Programs: Ensuring the Learning Happens.” The workshop overall and facilitator effectiveness were rated 9 out 16
of 10. Ekaterini looks forward to the NYSOEA annual conference October 18 - 21, 2012. For more information or to book a workshop, call (845) 255-7007 or visit edgewoodcs.com.
Launch of BestOfYourTown.com Announced Craig Shankles is pleased to announce the launch of www.BestOfYourTown.com, a place where shoppers can discover, share, and save on all of the great things our community has to offer. With the help of users, the site will continuously be enhanced to better serve the community. Please let them know what you think, whether you have an idea for improvement, know a business that should be featured, have a problem, or just like the site, by visiting www.bestofyourtown.com/contact-us.
Community Foundation of Ulster County Announces Community Response Grants The Community Foundation of Ulster County, an affiliate of Community Foundations of the Hudson Valley, has awarded $17,500 in the form of 13 Community Response grants to nonprofit organizations serving Ulster County, including CASA of Ulster County, Northeastern New York American Red Cross and Shadowland Theatre. Grants from the Community Response Grants—Ulster County program are made in the fall of each year. The online application and guidelines will be available on the Foundation’s website at www.cfhvny.org. The next application deadline is October 15, 2012.
SLCH Launches Sleep Disorder Support Group St. Luke’s Cornwall Hospital (SLCH) Center for Sleep Medicine has launched A.W.A.K.E. (Alert, Well And Keeping Energetic), a new, free, support group for patients with sleep apnea or other sleep disorders. St. Luke’s Cornwall Center for Sleep Medicine is committed to enhancing quality of life for those experiencing disruptive sleep. For more information, call 845-458-4899. For more information about SLCH, visit www.stlukescornwallhospital.org.
Tom Irish Appointed Vice President at CDPHP CDPHP is pleased to announce the appointment of Tom Irish to vice president, membership and billing, where he will continue to oversee and manage the enrollment and billing/
collection functions for all commercial and government program lines of business. Irish joined CDPHP in 2005 and served most recently as senior director of enrollment and billing. For more information, visit www.cdphp.com.
SUNY New Paltz School of Business Announces 2012 Hall of Fame Inductees The SUNY New Paltz School of Business announces the 2012 Hall of Fame inductees. The Hall of Fame Induction Ceremony will be held on May 10, 2012 at the Wiltwyck Golf Club, Kingston. The inductees will be: Thomas G. Struzzieri of HITS, Inc. as Business Person of the Year; Francoise Dunefsky of Gateway Community Industries for Dean’s Award of Excellence; Richard Torres ‘88, retired from the IRS, as Alumnus of the Year; and SUNY New Paltz marketing major Fiona Lee as Student Leader of the Year. For more information, visit www.newpaltz.edu/schoolofbusiness/about_ halloffame.html.
Ulster Savings Charitable Foundation Awards a $5,000 Grant to the Ulster County Historical Society The Ulster Savings Charitable Foundation awarded a $5,000 grant to the Ulster County Historical Society to help fund various repairs at the Bevier House Museum in Stone Ridge. The Museum, an Ulster County Historic Landmark, has served as headquarters for the Ulster County Historical Society since 1965. Planned capital improvements include roof replacement, exterior door repairs and other exterior restoration projects. For more information about the Ulster Savings Charitable Foundation, please call Michael Kelley at (845) 338-6322, ext. 3245.
Central Hudson Holds Solar Summit More than 70 solar installation and manufacturing professionals attended Central Hudson Gas & Electric Corporation’s 2nd Annual Solar Summit on February 1 in Lake Katrine. As of the start of 2012, 799 homes, businesses and municipalities within Central Hudson’s service area have installed solar electric systems, and an additional 157 systems are pending, representing nearly 9 megawatts of installed capacity and offset greenhouse gas emissions by about 3,500 tons yearly. These solar-electric systems are net metered, benefitting owners when excess electricity is sent back onto the local grid. Learn more about renewable energy, net metering and energy efficiency programs at www.CentralHudson.com.
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
EVENT PREVIEW Matt Maley
AFTER THIRTY YEARS ON THE THRONE THE
QUEEN IS RETIRING! Join the Chamber and Friends for
Joyce Minard’s Retirement Bash
J
oin the NPRCoC community as they come out to say farewell in grand fashion, toasting Joyce with the sumptuous food and world-class amenities of the famous Mohonk Mountain House. The Joyce Minard Retirement Bash will take place at the Mountain House on Sunday, May 6, beginning at 5:30pm with cocktails in the pavilion, followed by dinner, dancing, and a live auction. Reservations are required, at a cost of $135 per person. Call 845-255-0243 or email info@ newpaltzchamber.org to reserve. Special Thanks to Our Bash Sponsors! Adair Vineyards, Applewood Winery, Aroma Thyme Bistro, Baldwin Vineyards, Benmarl Winery, Bernstein Bard Trio, Bill’s Toupee Band, Bridge Creek Catering, Brotherhood Winery, Charmed Places Planning and Locations, Cornerstone Services, Inc., Full Moon Farm, Fox and Hound Wine & Spirits, Gilded Otter Brewing Company, La Bella Pizza Bistro, Main Course Catering, Henry’s Farm to Table, Matt Maley of Visual Stuff Studios, Meadow View Farm, Moxie Cupcake and Bakery, PDQ Printing, Real Food Catering & Events, Robibero Family Vineyards, Tuthilltown Spirits, Stoutridge Vineyard, Wallkill View Farm Market, Warwick Valley Winery & Distillery, Whitecliff Vineyard & Winery, and WinesWorldWide. Special thanks to Mohonk Mountain House.
GROW your business • Low & No Fee Checking • Term Loans & Lines of Credit • Commercial Real Estate Loans
845.463.3011 x2270 | hvfcu.org
REGIONAL REPORT SPRING 2012
17
Septic & RepaiR Design
•
Install
•
Maintain
Septic Pumping and Cleaning • Repairs and Replacements Cesspool/Dry Wells • Leachfields • Dye Tests Sewer Pump Service • Engineering Available 1997 State Rte. 32, Modena Family Owned and Operated since 1952 18
845-883-5440
www.dawesseptic.com
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
MHV knows how to help YOUR BUSINESS GROW! For your Business... Loans • Lines of Credit • Insurance Visa Cards • Commercial Mortgages Business Checking
For your Employees... Partner Checking • Perks Package Credit Union Days • Special Offers • 24/7 Personal Teller Service • Online Banking & Bill Payer • Personal & Attentive Service • And Much, Much, More!!
800.451.8373 • MHVFCU.com
• Feed • Fertilizers • Shavings
Federally Insured byInsured NCUA Federally
Approved SBA Lender.
by the NCUA
• Fencing • Pet Food & Supplies • Lawn & Garden Supplies
WARM F R O NT W O O D P E L L E T S A R E IN S T OCK ! !
Phone | (845) 255-0050 Fax | (845) 255-7845 145 Route 32 North, New Paltz, NY 12561 (GPS: 145 North Chestnut Street) REGIONAL REPORT SPRING 2012
19
THE BOTTOM LINE LEGISLATION AND NEWS THAT AFFECTS YOUR BUSINESS Compiled by Gregory Schoenfeld Fixing New York’s Pricey Pipes
Over the next 20 years, municipalities nationwide will require essential upgrades to long-neglected water and sewer systems. The National Association of Counties’ 2008 report estimated costs of $300 billion to $450 billion nationwide, with apportioned federal stimulus funds covering just a fraction of the burden that will fall to local governments and their taxpayers. New York State’s older systems are among those most acutely in need—requiring an estimated $29.7 billion worth of improvements, with $2 billion anticipated in the Hudson Valley alone— and U.S. Senator Charles Schumer is fighting planned federal funding cuts that would only exacerbate the problem. “Ratepayers are going to get hit hard with higher utility rates, higher property taxes as they are forced to cover the costs for infrastructure repairs on their own,” Schumer said. “That’s a recipe for economic disaster.” Schumer is working to pass “a strong infrastructure bill in the near term” to help pay for the repairs. Taking Better Care of the Mountain
Gov. Cuomo has proposed to transfer management of Belleayre Mountain Ski Center from the Department of Environmental Conservation to the Olympic Regional Development Authority. Cuomo says ORDA would do a better job due to its expertise in operating ski centers at Whiteface and Gore ski mountains—especially with regard to marketing, an essential element for success. According to Middletown Supervisor Marjorie Miller, every dollar the state invests in Belleayre results in an $8 economic impact for the communities around the ski center, but she said the DEC has no money for Belleayre’s marketing. Joe Kelly, chairman of the Coalition to Save Belleayre, views Cuomo’s proposal with “cautious optimism,” but insists that a regional advisory group be created for community input. The coalition also wants the ski center to retain its status as a command center for regional emergency response, especially in the wake of tropical storms Irene and Lee. 20
Keeping Hope for New York Homes Alive
At the state grassroots level, nonprofit groups that provide counseling and legal services to homeowners at risk of foreclosure are asking Governor Andrew Cuomo to include $25 million in the state budget to continue the state Foreclosure Prevention Services Program. According to the Empire Justice Center, nearly 250,000 homeowners statewide are in foreclosure or past 60 days delinquency, with 38,206 in the Mid-and-Lower Hudson Valley—4,072 of those in Ulster County, and 5,860 in Dutchess. Though the governor is proposing a new homeowner outreach and education unit in the state Department of Financial Services, lawmakers like State Senator Jeffrey Klein insist that the funding, not included in Cuomo’s proposed budget for the 2012-13 fiscal year, is essential to continue the good work being done. According to advocates, in the past four years funded nonprofits have helped more than 80,000 homeowners and saved at least 14,000 homes, preserving more than $3.4 billion in property value and tax base. For Foreclosure Relief, the Best Intentions Still Fall Short
Though New York State has enacted new legal protections and opened courts statewide to homeowner negotiations in order to protect homeowners from foreclosure, the crisis still
remains dire. Four years into the real estate collapse, state courts still face their highest caseload yet, with 100,000 foreclosure cases on dockets and tens of thousands more expected. While the federal government works on new mortgage relief legislation, special funding to provide lawyers for befuddled homeowners is almost gone. The settlement conference hearings that are at the center of New York’s relief approach are finding an increasing number of residents pitted against lender’s lawyers without representation, which has only served to render the process an exercise in futility. A recent report shows that, over the past year, only 4,253 of the more than 82,000 settlement conferences held statewide have resulted in settlements—with some leading to the loss of homes anyway. “We’re at a fork in the road,” said Anne Erickson, president of the Empire Justice Center. “We can continue leading the way or we can watch the whole thing unravel.” Economic Bounce May Be Losing Some Lift
Though New York State has regained 46 percent of the jobs it lost during the recession, the second half of 2011 shows an alarming slowdown in job creation versus the national average. “New York’s recovery appears to be losing momentum, which raises concerns about the pace of the economic recovery in 2012,” said New York State Comptroller Thomas P. DiNapoli. “The ranks of the long-term unemployed have grown markedly and those that have found jobs are being paid less. New York’s economy has improved over the past two years, but not all New Yorkers have benefited equally.” Napoli reports that the state has lost 11,200 private sector jobs since July, largely fueled by a $3 billion loss in the securities industry during the third quarter of 2011. Still there are positive signs that remain, including a January 2012 survey that shows manufacturing activity statewide at it’s highest point in nine months. Reports also show that consumer confidence improved sharply in the final months of 2011, and that state sales tax collections rose by 4.5 percent in 2011, driven by tourism.
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
REGIONAL REPORT SPRING 2012
21
22
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
CHANGE OF THE GUARD
Introducing
New Chamber President Michael A. Smith
W
hen Joyce Minard’s celebrated presidency of the New Paltz Regional Chamber of Commerce came to a close this past December, it was surely a time for reflection and recognition. Yet the moment also brought with it an opportunity to build upon that legacy, and to expand into the future with new leadership. Chairman Chris Drouin and the rest of the board announced in January that this challenging mission will be in the capable hands of new President, Michael Smith. “Michael brings the skills, connections and experience necessary to effectively and ethically serve the Chamber’s mission,” Drouin explains. Minard continues to play an active role in creating a successful transition, as well—and, like so many others, Smith’s appreciation is significant. “Joyce is the first lady of not just New Paltz, but of Ulster County,” says Smith. “She is so knowledgeable, so helpful. She has been incredible.” Smith’s extensive experience spans decades of success as both a leader of industry and as a committed officer in the healthcare industry. He brings a unique blend of busi-
ness savvy and community dedication to the position, with a focus on building an increasingly healthy local business community. A lifetime Hudson Valley resident, Smith and wife Ann continue to be ardent fans of the region—and especially proud that their children, now 34 and 36, continue to live in the Hudson Valley as well. “We thoroughly enjoy the area. Its beauty, and its potential, are unmatched,” says Smith. Years ago, as a New Windsor-based manufacturing CEO, Smith first discovered the value of a supportive Chamber of commerce community. That same kind of inspiration helped bring him to the healthcare field, and it was his 10-year service relationship with New Paltz Culinarian’s Home that provided Smith an intimate experience with the New Paltz business community. Now looking forward in his new position, Smith stresses the value of communication and involvement as the keys to furthering the Chamber’s mission. “It’s about the relationships,” Smith explains, “everything springs from there. You can’t know all the ways you can benefit until you get in the room. You’ve got to put away any preconceived notions, start connecting
and collaborating, and it works.” Smith notes that consistent and committed outreach, using all possible mediums—meetings, mail, web, and good old-fashioned conversation— only serve to further the bond between the Chamber and it’s members, and the strength of their collective efforts. “We are all in this together,” Smith asserts. “We work hand-inhand to grow responsibly, and it will work wonders.” Michael Smith will formally meet Chamber members for the first time at the “State of the Chamber” Annual Meeting Luncheon on Wednesday, April 18, from noon to 1:30pm. The event, sponsored by Ulster Savings Bank, will be held at the Ship Lantern Inn, located at 1725 Route 9W in Milton. Both Smith and Board Chair Chris Drouin will speak, focusing on the Chamber’s rich history, an overview of the current Chamber era, and a bright vision for the future. Reservations are required and can by obtained by calling 845-255-0243 or emailing info@newpaltzchamber.org. Tickets are complimentary to NPRCoC Corporate Partners, $20 for Chamber members, and $25 for non-members. REGIONAL REPORT SPRING 2012
23
MEMBER PROFILES All Work and No Play?
By Gregory Schoenfeld
WHAT IS PRIMARY FORCE BEHIND the powerful and eclectic business community here in the New Paltz Region? The incredibly diverse group of business owners, of course. Yet, committed as they may be to their work, what makes these NPRCoC members special is their dedication to other passions and interests—allowing them to bring a well-rounded approach to both the community and to success.
Photo by Michelle Williams
MEMBER PROFILE
PDQ Business PrinteRs
P
DQ Business Printers owner Craig Shankles’ story is one that seems like it could only happen in New Paltz. He came from Long Island via California to study sculpture at SUNY New Paltz in the early 1970’s. After graduating in 1978 and taking on management of the then-struggling New Paltz Cinema, the first glimpse of his entrepreneurial spirit began to shine through. Appealing to the spirit of times, Shankles decided to begin showing late-night avantgarde shows at the theater. Though the plan was a rousing success, it left Shankles with one significant problem: How to get the flyers and posters he needed printed quickly enough? “I thought, ‘I can’t be the only one who can’t wait two weeks for flyers,” Shankles recalls; again, that entrepreneurial spark provided a solution. Shankles bought a copier 24
and a small press, opening a small print shop with his wife for those customers who had to have quality printing done quickly. What became PDQ Business Printers was born. Now more than 30 years later, this NPRCoC board member is much more than just a small business owner who has earned lasting success: he is an instrumental part of keeping New Paltz successful as a whole. “New Paltz has been very good to me,” says Shankles. “This is my home, and I try and give back in any way I can.” His “Bikes That Heal” foundation, which donates money to Leukemia research while trying to “green” the streets of New Paltz by providing bikes to ride as an alternative to automobiles, is just one of the myriad efforts Shankles devotes to the community. Still, sculpture remains a key part of Shankles’ life as well, providing him with a valuable coun-
terpoint to his tireless devotion to business and community. His work is a blend of modern art and functionality, and examples of his art are as much a contribution to New Paltz as his other passions—examples of Shankles’ steeland-stone benches can be seen and enjoyed at places like the Elting Library and at Historic Huguenot Street. “Plus, it makes me a much more balanced individual at the end of the day,” Shankles explains, helping to provide fresh spirit to tackle his other valuable work. PDQ Business Printers 8 New Paltz Plaza New Paltz, NY 12561 845-255-5500 Craig Shankles www.pdqbiz.net
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
Spring-related aches and pains are just a playground away. HQMP board-certified family practice physicians are ready for your next season of health needs.
Call
today for an appointment.
MEMBER PROFILE
Alfandre Architecture, PC
T
here is no more telling example of a symbiotic relationship with the region’s environment than the one that Rick Alfandre of Alfandre Architecture pursues each day. In 20 years of practice, and as principal of his own firm since 1991, Alfandre has been devoted to creating ecologically sound, sustainably responsible structures in New Paltz and beyond, drawing on an ever-increasing education in green building advancements. One look at Alfandre Architecture’s photo gallery shows a design sensibility that works in harmony with the unique beauty of the Mid-Hudson Valley, one that Alfandre has been proud to call home since gaining his BA and Master of Architecture degrees from SUNY New Paltz in the 1980s. “There is something inexplicable about the beauty of this area,” says Alfandre. “We are fortunate enough to live in a place like this, and we have to take care of it.” Constantly at the forefront of new developments in green construction and energy, Alfandre is on the board of the US Green Building Council New York Upstate Chapter, and is a founding member of the Hudson Valley Branch. Taking care of the community he shares
www.health-quest.org/HQMP •
with wife Vicki Koenig, MS, RD, CDN is also fueled by a commitment to a separatelyHQMP2004_SpringCampaign_NewPaltz_FINAL.indd 1 3/1/12 unique kind of society:MATERIALS the world of PREPARED bees. BY SEIDEN • 212.223.8700 Alfandre’s loveClient: of the outdoors translated a Health Quest Colors: Process: C M Y K AD: Zach x234 Spot: N/A passion for beekeeping, which he has done AE: Kati x257 Filename: Size: Bleed: N/A HQMP2004_Sprinas gCampai tz_FINAL“maybe for 21 years now—or, hegn_NewPal laughs, Traffic: Matt D x255 Trim: 2.35 in" x 4.7645" Release Date: 03.01.12 they have been keeping me, I’m not sure Safety: N/A Production: Meredith x239 Fonts: which.” An intensively complex process, as Helvetica Neue Artist: derek x230 Alfandre explains, successful beekeeping requires a complete level of focus, free from ® HQMP 2004 4/0 New Paltz distraction. “You have to be 100% present,” Alfandre posits. “It’s a great opportunity for learning.” He also points out that the nature of the bee community provides inspiration in and of itself, a lesson that no doubt contributes to his careful consideration for his neighbors and surroundings. “There is a ‘group mind’, an all-for-one aspect to honeybees,” Alfandre describes. “It’s not about the individual, it’s about the community.” New Paltz Branch
4:42 PM
Understanding what’s important
Alfandre Architecture, PC 22 North Front Street New Paltz, NY 12561 (845) 255-4774 Rick Alfandre www.alfandre.com
191 Main Street (845) 255-7100 www.mtb.com
REGIONAL REPORT SPRING 2012
25
•A
Art Dir
Copyw
Accou
Produ
Graph
Proofr Client
FI
Photo by Michael Gold/The Corporate Image
MEMBER RENEWALS THANK YOU! A Tavola Adirondack Trailways Always There American Pool Players Association Anthony Barrese Asset Management Anthony J. Angiolillo, DDS Apple Bin Farm Market Apple Greens Golf Course Apple Hill Farm Arnoff Moving and Storage ARS Techincal Sales Autumn Sky Development Blatchly & Simonson Blueberry Inn on Kiernan Farm Brinckerhoff & Neuville Insurance Group Campers’ Barn Central Hudson Gas & Electric College Diner Craig Thomas Pest Control Creek Locks Bed & Breakfast Dedrick’s Pharmacy & Gifts Dr. David Ness Dr. Scott Morrison Dressel Farms, LLC ED/M Strategic Solutions Edible Arrangements of Kingston Edible Arrangements of Newburgh Empire State Bank Enthusiastic Spritis & Wine Shop E-Tech International Genworth Financial Green State Services Gunx CrossFit Handmade & More Hans Auto Service Harriet Forman Barrett HealthQuest Historic Huguenot Street Horsefeathers of New Paltz Hudson Valley Audio Visual, Inc. Hudson Valley Lodging Association Hurds Family Farm HydroQuest In Good Taste Inn at Stone Ridge Inn at Twaalfskill Inn the Woods Jeffrey Cohen Mental Health Counseling, PC Jenkinstown Antiques Jenkinstown Motors JoAnne M. Boehm, CPCU JTS Design Inc. KathodeRay Media, Inc. KEM Landscaping LLC
26
MEMBER PROFILE
Associated Abbey Carpet and Floor
W
hen Joseph Sarubbi met his wife, Joanne, in New Paltz in 1970, it was certainly a different place than it is today. (“It was ‘Old Paltz’ back then,” Sarubbi jokes.) So captivated was Sarubbi by both the woman, and the town, that he soon migrated from his hometown of Hopewell Junction. Having found his life partner and his home, Sarubbi soon after discovered his calling on a trip to Virginia to help a relative in the carpeting business. “He made it look so easy, I thought, ‘Hey, I can do this!’, says Sarubbi. In 1972, he began the business that would become Wappingers Falls’ Associated Abbey Carpet and Floor. Forty years as an integral part of the region’s business collective may not have been as easy, but it has certainly been a worthwhile journey. Associated Abbey has expanded it’s options over the years to keep up with flooring innovations and trends, but it has been the same basic approach that has served Sarubbi well. “You get up every day, get out and go to work,” Sarubbi explains. “And it’s so much about the relationships: shake a lot of hands, meet the people, and stand behind everything you do.” Sarubbi’s mindful appreciation, both at home in New Paltz and in the region, has garnered a loyalty from which his longevity springs.
There is another aspect, however, that fuels Sarubbi’s zen-like approach—one that has nothing to do with business. Many years ago, while watching a paid landscaper mowing his lawn, Sarubbi had an epiphany much like the one that brought him to flooring. “I thought, ‘this is ridiculous. I can do this myself,” he recounts. Ever since that fateful day, gardening has become an integral part of Sarubbi’s life. His home garden—so notedly spectacular that is was recently a stop on the New Paltz Garden Tour—features his pride and joy, a wide selection of tropical Canna flowers. Each year, rather than let the plants die in the cold, Sarubbi distributes Canna bulbs to neighbors and friends, free of charge. But does his craft affect his approach to flooring? Absolutely, says Sarubbi. “It’s so important—the gardening takes your mind off of work, and that patience has an impact on how you run your business.” Associated Abbey Carpet and Floor
1615 Route 9 Wappingers Falls, NY 12590-1391 (845) 297-1441 Joseph Sarubbi www.abbeycarpet.com
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
MEMBER RENEWALS
MEMBER PROFILE
Main Street Bistro
I
t would be hard to imagine the Main Street landscape of the Village of New Paltz without The Main Street Bistro. An area staple as it approaches it’s twentieth year under current ownership, The Bistro remains a much-beloved eatery and New Paltz hot-spot to both residents and visitors. It would be equally difficult to consider the New Paltz business community without owner Doug Thompson as an integral part of it. The former NPRCoC Board Chair is a true ambassador for New Paltz’ success, and has been a constant force in the community for decades. Thompson’s pedigree prepared him well as a restaurateur: his father was a Master Chef and Professor at Hyde Park’s Culinary Institute of America, and his parents were also owners of two restaurants during his youth. It was a desire to be closer to his father that brought Thompson from Long Island to SUNY New Paltz in 1984; like so many others, he knew he had found a home. “I learned from my parents that you have to be involved in community,” explains Thompson. His simple approach—take care of your customers, and they will take care of you—means that running a successful business and community activism go handin-hand. In addition to his work with the Chamber, Thompson sponsors sports teams,
community events, and fundraisers for local school districts, “to keep the Bistro name out there, and to give back to the community that supports me.” In addition to making great food, of course. Yet the energy and fun that characterizes The Main Street Bistro is fueled by more than just Thompson’s attention to business: he is an accomplished rock-and-roll drummer (in fact, Thompson got his first job at what would become his own restaurant after returning to New Paltz from a tour with legendary hardcore band Murphy’s Law.) In addition to still sitting in with several bands when he can find the time, Thompson has another noteworthy hobby, if one can call it that: competing in triathlon. He completed his first Ironman distance race this past July, and this September will be competing in his seventh Survival of the Shawangunks race. “I took up triathlon to break up the everyday stress of operating a business.” Judging from his success, it seems to be working. Main Street Bistro 59 Main Street New Paltz, NY 12561 (845) 255-7766 Doug Thompson www.mainstreetbistro.com
KIC Chemicals Kniffen Builders Lifebridge Sanctuary LLC Living Landscapes Lopane & Co. CPAs Loyer TCG, Inc. M&T Bank Manny’s Mid-Hudson Acupuncture Mid-Hudson Chapter of American Red Cross Minard Farms Monkey Boy Industries, Inc. Mountain Tree Care New Paltz Animal Hospital New Paltz Central Schools New Paltz Karate Academy New Paltz Rural Cemetary New Paltz Wine & Spirits Nyquist Foundation Olympix Corp P P A of Hudson Valley Pantano’s Wine Grapes & Home Brewers PDQ Business Printers Pegasus Footwear PianoSummer at SUNY New Paltz Rino’s Pizza Inc. Robibero Family Vineyards Saint Francis Hospital Sara Gast Floral Designs Saunderskill Farms Schreiber Orchards Inc. Southside Terrace Apartments Staff-Line Inc. SUNY New Paltz SUNY New Paltz Office of Regional Education SUNY New Paltz School of Business Super 8 of New Paltz The Bicycle Rack The ByWater Bistro The Ranch Pro Shop The River Connection The Village Barber The Would Restaurant Times Herald Record Town of New Paltz Trapps Builders Tuthilltown Spirits Twice Blessed Thrift Shop Ulster County Development Corporation Ulster Insurance Services Westchester Medical Center Woodland Pond at New Paltz Members who renewed as of March 1.
REGIONAL REPORT SPRING 2012
27
MEMBERSHIP MATTERS
LET’S MAKE A DIFFERENCE TOGETHER In this issue, we explore what transition means to us, and the Chamber’s dedication to growth through change.
I
n this issue, we explore what transition means to us, and the Chamber’s dedication to growth through change. For more than 100 years, the New Paltz Regional Chamber of Commerce has nurtured diversity and growth in the Hudson Valley business community with a view to improving the quality of life for everyone who lives, works, volunteers, worships, and plays here. The concept of transition is vital to our mission. Our focus has always been and always will be on creating a climate of prosperity for our members, and we understand that steadfast attention is required by the fast-changing world around us. From its beginnings as a group of local businesses which joined together to take advantage of the region’s position at a literal crossroads, we have embraced technological and social advances throughout our more than century-long history in order to smoothly navigate metaphorical crossroads with an eye toward the transla28
tion of contemporary trends into effective long-term success. In a more specific sense, we are in the midst of a transition on the individual level as our new president Michael Smith steps daily deeper into the Chamber’s mission and culture, with valuable assistance from our intrepid volunteer and past president, Joyce Minard, Mike has greeted the challenge presented by the position’s steep learning curve with confidence and grace, and his energy and fresh point of view have galvanized the Chamber’s drive to foster a vibrant business community. On April 18, we hope you will join us for lunch at Ship Lantern Inn as Mike, together with the officers and members of the Chamber board of directors, presents his “State of the Chamber” address at our Annual Meeting (see page 8 for details). This will be our first opportunity to hear in Mike’s own words his auspicious vision for the future of the Chamber, comprising an emphasis upon membership as a puissant
advocate for the region’s economic, cultural and environmental well-being by strengthening relationships between local business and the communities of the Hudson Valley. We are proud that membership in the New Paltz Regional Chamber of Commerce brings with it the distinction of a rich 112-year history. We are even prouder to build upon those historic moments by maintaining an acute focus on the unique advantages and challenges of doing business in the Hudson Valley as we progress into a new century. MEMBERSHIP DEVELOPMENT COMMITTEE CHAIR Patrick Turner Little Pond Consulting Matt Rockett Hudson Valley Federal Credit Union Nancy Rafter Arrow Promotions John Sorlie Empire State Bank Lisa Martinez Mutual of Omaha Colleen Fox Colleen Fox Insurance Agency
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
Kimlin Propane
The Right Choice !
“Your Community Bank” from the Catskills to the Hudson River
Our Friendly Service Is REAL!
157 Stockade Drive, Kingston
845-943-4220
FREE e-Statements FREE Checking with Direct Deposit FREE Internet Banking and Bill Pay Telephone Banking & Mobile Banking - anytime, anywhere! Remote Deposit Capture for Businesses Next Day Availability on Most Deposits Fast & Flexible Commercial Lending Locally Approved
(845) 255-7324 Gardiner, NY www.kimlinpropane.com Serving Ulster, Dutchess, and Beyond
www.chbny.com
DEALS CUSTOM HOME BUILDERS Quality • Care • Craftsmanship
Bring in New Customers. Take advantage of our marketing muscle at no upfront cost. Become a Chronogram Deals Merchant. Contact us today to learn how!
chronogramdeals.com 845.334.8600
RENOVATIONS • ADDITIONS • NEW CONSTRUCTION
ENERGY EFFICIENT BUILDING 46 North Chestnut Street New Paltz, New York 845.255.5988 www.seakill.com REGIONAL REPORT SPRING 2012
29
OUR CORPORATE PARTNERS OUR CORPORATE PARTNERS, at the highest level of membership, play an exclusive and vital role in the important work of the New Paltz Regional Chamber of Commerce. As a premier member at the Corporate Partner level, they enjoy the advantage of exceptionally valuable benefits, in addition to those included in the standard NPRCoC membership. Exclusive opportunities to deliver your message to over 30,000 public event attendees, over 700 active Chamber members, and countless Hudson Valley residents, including a full 12 months of visibility in every Chamber publication, communication, and event. Customized personal service from the Chamber’s expert staff, including communications designed exclusively to keep you informed. We invite you to choose from four elite Corporate Partner membership categories: Principal, Leading, Associates, and Supporting.
2012 CORPORATE PARTNERS LEADING PARTNER
Complete Benefit Solutions ASSOCIATE PARTNER
Central Hudson Gas & Electric Corp. SUPPORTING PARTNERS
HealthAlliance of the Hudson Valley Health Quest Hudson Valley Federal Credit Union KIC Chemicals Law Offices of James Yastion, PLLC M&T Bank Ulster Savings Vanacore, DeBenedictus, DiGovanni & Weddell LLP, CPAs
Need More Space? 3 Park Lane, Highland, NY 12528
(845) 834-2737
For all storage needs
SUPER LOW RATES 24/7 ACCESS Month to Month Rentals
845-883-7057 1718 Rt. 44-55, Modena, NY 12548
30
Commercial Sound & Video Systems • Commercial Sound Video Systems Messaging on Hold & In& Store • Messaging Digital Signageon Hold & In Store • Digital Signage Exclusive Muzak Affiliate • Exclusive Muzak Affiliate Drive ThruThru Intercoms • Drive Intercoms CCTV
www.MuzakHudsonValley.com (845) 834-2737 3 Park Lane, Highland, NY 12528 www.MuzakHudsonValley.com
WWW.NEWPALTZCHAMBER.ORG THE NEW PALTZ REGIONAL CHAMBER OF COMMERCE
THE POWER OF
CDPHP. ®
IT’S MORE AFFORDABLE THAN YOU THINK.
CDPHP knows that every company has different health care coverage needs—and different budgets to meet them. That’s why we offer a wide range of solutions to help you maintain a comprehensive benefit package while controlling costs. Quality coverage at reasonable rates. That’s a powerful combination for your business. To harness the Power of CDPHP, call the New Paltz Regional Chamber of Commerce or CDPHP at 1.800.993.7299. www.cdphp.com
Capital District Physicians’ Health Plan, Inc. • Capital District Physicians’ Healthcare Network, Inc. • CDPHP Universal Benefits®, Inc.
257 Main Street New Paltz, NY 12561
COMMUNITY
BUS I NES S
EDUCATION
NEW PALTZ
REGIONAL
CHAMBER OF
COMMERCE
TOURISM
Are you looking for affordable insurance solutions designed with your business in mind? Kim Gabriello can give you details about our broad range of Business Insurance products and services. BUSINESS • Workers Compensation • Business Income • E-Commerce • Auto • Employee Liability Coverage • Disability Buy/Sell • Property • Directors & Officers Coverage
EMPLOYEE BENEFITS • Group Health Insurance • Group Dental Insurance • Group Vision Insurance • Group Life Insurance • NYS Disability • Worksite Voluntary Benefits • Flexible Spending Accounts • Health Savings Accounts
Kim Gabriello
22+ years of insurance experience
Call Kim today at (845) 255-5470, ext. 4209 or e-mail her at kgabriello@ulstersavings.com for a FREE insurance review!
Insurance products and services offered through Ulster Insurance Services, Inc., a subsidiary of Ulster Savings Bank, are NOT FDIC INSURED.