6D Call me back

Q U IC K REVIEW A d je c tiv e s and p re fix e s W ork in pairs. H ow can you d e scrib e these ch a ra cte rs from th e radio d ram a Family Business: Lydia, Clive, Trudy, Darren, Kathy, E lizabeth, Eve King and N ick? W hat happened in th e e pisod e you listened to?

f | Work in pairs. Discuss these questions. 1 How often do you use your mobile or landline every day? 2 Which three people do you call or text the most? 3 Do you ever need to speak English on the phone? If so, who do you have to speak to? 4 How often do you check your phone messages? Do you always phone people back? Why?/Why not?

I REAL WORLD Taking phone messages |t§ a Fill in the gaps with these words.

• • called meeting afraid • line leave message

1 I’m he isn’t here this afternoon. 2 Can I take a ? 3 Shall I tell him you ? 4 Hold the please. I’ll put you through 5 I’m sorry, he’s in a 6 Would you like to a message? b 2 ^ 2 5 Listen and check.

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REAL WORLD 6.1

|2 }2 ^2 5 ■jjmian.’iHMiTiKl Listen again and practise. Copy the stress and polite intonation. I’m afraid he isn’t here this afternoon.

U | a B E E * 6.1 1323^26 Look at the photos. David wants to talk to his friend Matt. Watch or listen to three conversations. Are these sentences true or false? 1 Matt’s in a meeting at the recording studio. 2 Carol thinks Matt is at work. 3 David is at home when Matt calls him back.

b Listen again and answer these questions. 1 Does David call Matt’s mobile? 2 Why is Carol at home today? 3 Why does David want to talk to Matt? 4 Where is David going to be this evening? 5 Is David going to call Matt again later? I REAL WORLD Leaving phone messages fc l Match these headings to the sentences from the • phone conversations.

• I • saying where people can contact you ; leaving a message ; asking to speak to someone

• a

• l Can I speak to (Matt Robertson), please? I Is (Matt) there, please? I Could I speak to (David Baxter), please?

• ! b

Could you ask him/her to phone me tomorrow? Can you ask him/her to call me back? Just tell him/her (Matt Robertson) called.

He/She can ring me at the office. He/She can get me on my mobile. He/She can call me at home this evening. TIP • When we tell people who we are on the phone, we say: It’s David, not I’m David.

E m m ^ p i 3 9

Listen and practise the sentences in 5. Copy the stress and polite intonation. Can I speak to Matt Robertson, please?

^ ^ ^ ' 6 . 2 Watch or listen to David and Matt’s conversation. Answer these questions. 1 Where is Matt now? 2 What was Matt doing when David first tried to call him? 3 How long is the journey to the golf course? 4 What time are they leaving on Saturday? 5 How are they getting to the golf course?

a It’s Friday evening. David is phoning Matt at home. Choose the correct words.

DAVID H i Carol, xl ’m lit’s David. Is M a t t 1berelthere, please? CAROL N o , 31/I’m sorry, he’s at the gym. Have you tried his mobile? D Yes, I have. But he d id n ’t answer. C Well, 4shall/will I tell h im you 5call/called? D Yes, please. A nd 6can/shall you ask h im to call me 7back/hom e this evening? C O f course. D He can 8getlgets me 9by/on my mobile or he can w rings/call me at home. C O K . I ’ll tell him . Bye, David.

b Work in pairs. Compare answers. c Practise the conversation with your partner.

a Work in new pairs. Write a conversation for one of these situations. Use sentences from 2a and 5.

Carol is p honing her sister, Amy. Her flatmate, K im , answers the phone. A m y isn’t in at the moment. K im offers to take a message. Carol leaves a message and says where and how Amy can contact her.

Ben is phoning a client, M r Lee. M r Lee’s receptionist, Hazel, answers the phone. M r Lee is in a meeting. Hazel offers to take a message. Ben leaves a message and says what time he is leaving the recording studio and how M r Lee can contact h im after that.

b Practise the conversation in pairs until you can remember it. c Work with another pair. Role-play your conversations. I HELP WITH PRONUNCIATION T he le tte r u

3^-29 Listen and notice two ways we say the letter u. Listen again and practise. • 1 /a / uncle study unlucky until * 2 /ju :/ music university student excuse

U a Work in pairs. Match the letter u in these words with sounds 1 or 2 in 1.

cut 1 uniform husband discuss computer unemployed funny opportunity unselfish costume drums produce argue musician

b 1 2 2 ^ 3 0 Listen and check. Listen again and practise.

B a Work in pairs. Look at these words. Which letter u in bold is pronounced differently? 1 funny until (jstudent) 5 argued hungry running 2 unlucky costume uncle 6 tube husband musical 3 drums music uniform 7 museum useful under 4 lunch usually umbrella 8 summer butter USA b E S & ' 31 Listen and check. Listen again and practise.

c o n t in u e 2 le a r n

Vocabulary, Grammar and Real World

■ Extra Practice 6 and Progress Portfolio 6 p120 ■ Language Summary 6 p138 ■ 6A-D Workbook p30 ■ Self-study DVD-ROM 6 with Review Video

Reading and Writing

■ Portfolio 6 Writing notes Workbook p74

Reading notes and messages

Writing messages: notes; common abbreviations