BARTERCARD’S
BIG MOVE
CEO John Scott’s mission to bridge the trans-Tasman networking gap
The pros and cons of buying Bitcoin
6
WAYS TO END THE FINANCIAL YEAR
Making March 31 a lot less difficult than need be
BRAIN FOOD Nutrition's vital role in health, wellbeing and brain function
Girl power Why ever more women are turning their backs on traditional careers
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37
Management
Feature sections
Pages 9-19
Pages 20-56
6: Working with the Board The only way to survive and thrive, Kevin Vincent says, is if everyone has clearly defined roles
9: Five tips to avoid a cash flow hangover Navigating your way through business seasonality
6: Is Bitcoin a good investment? Jeremy Sullivan on the pros and cons of buying Bitcoin
9: Six ways to end the financial year Making March 31 a lot less difficult than need be
18: Transport & Motoring Prestige International, Auckland Panel & Paint, Otbury Refinish Studios, John Andrew Ford & Mazda, and Auto Super Shoppes’ network of superior automotive service
Pages 6-8
Contents
6: Working on your business, not just in it John Scott outlines how to get the most out of your company 7: How technology can add value to your business Craig Hudson explains the tangible benefits of cloud accounting software 7: Making open plan offices work for you Jane Cowan-Harris on how to make the most of open spaces inside 7: Post-holiday blues Debra Buckley says post-holiday blues are a thing, but they needn’t mean people walk out the door 8: The day of reckoning With the end of the financial year looming, Martz Witty offers businesses some sage advice 8: Staying happy under pressure Michele Hider says finding out what works for you is the key to handling stressful situations 8: Events diary Find out what’s on near you
10: New Year, new you – but for how long? How to ensure 2018 really is a year of change 11: Girl power Why ever more women are turning away from traditional careers to start their own business 12: Ten tips for perfect punctuality Insulting to others and stressful for you – here’s how to never be late again 13: Four simple steps before selling up What you need to know to make a clean break 14: Bartercard’s big move Bartercard CEO John Scott’s mission to bridge the trans-Tasman networking gap
32: Focus Devi Heating Systems, Tower Cranes NZ, and Hill Design Engineering 40: Kumeu Steel fabrication specialists Global Engineering, and local company Dunn Contracting 46: Manufacturing Welding Technology 48: Business development The 2017 Westpac Auckland Business Awards, Eighty4 Recruitment, and Allbrite Services 35th birthday 52: Property & Construction Cambridge Homes Auckland, Main 4 Architects, Landmark Homes Counties, building with sustainability in mind, Henderson Demolition, and the Superhome Movement
16: Breaking into Asia Capturing your slice of a massive market 16: Brain food Nutrition’s vital role in health and well-being, and brain function 17: Lifestyles Items to fill your life with style 19: Terzo Millennio Lamborghini’s most ambitious concept yet
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Transforming the way people connect
When two brands at the cutting edge of technological innovation collaborate and combine their market leading expertise, the results stand to be nothing less than extraordinary. This is certainly well evidenced by the exclusive partnership between Canon New Zealand and Kodum - the first of its kind in New Zealand, and a coup for businesses with a need for AV systems that truly enhance their working environment. Canon Business has long been synonymous with and highly respected for its creation of easy-to-use customer solutions that are straightforward and hassle free, enabling them the freedom to focus on what really matters to their business. Managing the meeting room design for many large and security conscious New Zealand companies, Canon is transforming the way people connect. With stunning image quality sitting at the core of everything it does, its range of corporate services are second to none. Video conferencing, digital signage, interactive displays and whiteboards, and projectors are all part of Canon’s state-of-the-art portfolio.
Given its compatible vision and values and its highly regarded expertise in installation, Kodum was an obvious strategic partner for Canon in its latest venture. Subsequently, the Canon Kodum partnership has manifested in a service that no longer requires multi-subcontractors to realise a technological vision. Both experts are playing to their strengths and the meeting of these two great industry leaders has given rise to a revolutionary end-to-end integrated technology environment for workplaces. Of the partnership, Chris Maclean, General Manager of Canon Business, says “When we looked for a partner to be able to offer this confidence to our customers, Kodum was the clear choice - the market leader, with a deep understanding of the connection between AV and IT. Together we are bridging the gap between technical requirements and seamless user experience to deliver easy to use, productive AV and collaboration tools across New Zealand.” Andrew Green, Technical Director at Kodum, adds, “Like Canon, Kodum is a proven market leader in the delivery of high-performance technology environments. We are experts in leveraging the technology and the platforms that may already exist in our
client’s business, or we can design robust, secure leading edge solutions for any requirement they may have. “Kodum’s expertise and Canon’s APAC Scale allows this industry leading partnership to provide seamless, standardised user experiences for any one person, in any size organisation, anywhere in the world.” Another new ground breaking development for Canon comes off the back of a partnership with Cisco NZ the emergent technology ‘Cisco Spark Board’, which is a true industry game changer: A touch based conferencing device that combines wireless presentation, digital whiteboard and video conferencing all in one.
The innovation is all made possible thanks to Canon’s position as Cisco NZ’s leading advanced video technology partner. Of the exciting technology, National Collaboration Manager at Canon Business, Ben Smythe, says, “Travelling all day for a two-hour outof-town meeting means sacrificing both work and personal time. This technology will allow our clients to work with anyone, anywhere in the world using platform agnostic meeting room technology.”
For more information, visit: canon.co.nz/business/video-conferencing
Management | Viewpoints
Kevin Vincent
Jeremy Sullivan
John Scott
Managing director of Vincent Consulting www.vincentconsulting.co.nz
Authorised Financial Adviser at Hamilton Hindin Greene www.hhg.co.nz
Bartercard CEO for Australia and New Zealand. www.bartercard.co.nz
Working with the Board
Is Bitcoin a good investment?
In earlier years I have both enjoyed, and endured, working with Boards of Directors.
A colleague of mine was recently on their way to the airport when he struck up a conversation with the driver regarding Bitcoin.
Boards including the CEO or executive manager should have very defined roles within the organisation. If these roles are not clarified and understood, complications and inevitably conflict will arise. I see responsibilities of Boards as being: 1. Recruitment, management, mentoring and working collaboratively with the CEO. 2. Providing direction through establishing the vision, mission, goals and strategic direction for the organisation. 3. Establishing sound governance policy and process. 4. Protecting the financial interests of the owners and the general wellbeing of the organisation including ensuring all stakeholders are benefiting from the relationship. 5. Annual audits of the business and compliance with fiduciary duties. To ensure a collaborative and unified relationship between the CEO and the Board requires having clearly defined roles for each participant. Tensions and disconnects occur. These are not all bad, as sometimes often disagreements lead to healthy debate and much improved outcomes. The trick is having the mutual respect for each party’s views. Listening to hear, listening to understand, valuing each other and trust are the most powerful tools in the governance tool box. It is important to have in place mechanisms and process to handle conflict and disagreement so that best outcomes become possible. I recall working in a matrix management role where there were three regional CEOs. If two had a disagreement, the third person would mediate. The system worked extremely well. My first advice to ensure improved Board-CEO relations is for parties to effectively listen to each other at all times. Give people time to talk and share. Around the table are people with intelligence and varied experiences. Share the experience, value other's inputs and you will achieve greater outcomes. Business plans are by nature fluid and have to be so. Our markets change. New legislation gets passed. What was a clearly defined market strategy now needs tweaking. The best Boards and CEOs understand this and must proactively work together with a sense of commonality and teamwork. They will then be more likely to establish the best positioning and strategy to survive and thrive. The Board is there to support and encourage, to lead and to direct. Discussions should be constructive and positive rather than destructive and negative. The Board environment should be positive, affirming, supportive and encouraging. Owners, Boards, CEO’s staff and clients will all reap benefits. After all, their responsibilities are to the organisation and they are there to serve.
6 | February/March 2018 www.aucklandtoday.net.nz
Very pleased with his returns to date, the driver proclaimed the end of traditional currencies and the endless upside potential of Bitcoin, and cryptocurrencies in general. Bitcoin is a decentralised digital currency which was created to solve the problem of needing a central depository, such as a bank or credit company, to facilitate payments. Think of it as a peer to peer payments system. Bitcoin needs to be separated from its underlying technology or code called ‘Blockchain’. Blockchain is the technology or algorithm which was created to keep a ledger of all the transactions electronically to verify their authenticity and safeguard against hacking or other malicious activity. Blockchain itself has many potential applications including faster, cheaper settlements in financial services, electronic voting, or even the transfer of ownership for things like cars, boats or artwork. This in my view is where the value is within the cryptocurrencies - the technology behind them. As at the 27th of November 2017 there were 1,324 cryptocurrencies and growing. What makes Bitcoin special compared to the other 1,323 you can choose from? The answer is nothing, except that it was first. Bitcoin has so far proved to be a good gamble, but it is far from investing. There is no cash flow derived from the investment, unlike shares, fixed interest or property. It has no lasting unique value proposition, as it has been replicated 1300 times and counting, with little difficultly. What we have here is mania built on speculation. The earliest recorded speculative mania dates back to the Dutch in the 17th century. At the peak of ‘Tulip Mania’, in February 1637, some single tulip bulbs sold for more than 10 times the annual income of a skilled craftsman. Some may say, “Oh well it’s a bubble, but if I can get in before it’s too late I can still make a quick buck”. If this thought has crossed your mind you know for sure that you’re gambling. This is known as the ‘Greater Fool Theory’ where all you need is someone to be a little slower (or dumber) than you. Pity the person who is left holding the candle when the party is over. Unfortunately, human nature doesn’t appear to change all that quickly, it has just moved to a different tulip. This article represents general information and does not constitute personalised financial advice.
Working on your business, not just in it It’s the age-old dilemma — when do you find time to work on your business and not just in it? Sometimes it’s easier said than done, and despite knowing that you should do it, many small business owners don’t truly understand what it means and what the benefits are. Starting up a business isn’t easy. While there are many inherent advantages to it, i.e. being your own boss and having the flexibility that goes with that, there are many factors that need to be taken into careful consideration to ensure you get the balance right. Why did you want your own business in the first place? If you’re not fulfilling those requirements, then you’re spending too much time working in it. You need to start leading and not just doing. Delegation is key! Half the battle is hiring the right people, people you feel comfortable delegating to and the other half is creating effective work processes, so the business isn’t reliant on just one person – you! Delegating will allow you to concentrate on the strategy and long-term goals of the business. What are the priorities? With any small business you tend to find employees wear many hats – and the same goes for the boss. Work out what the priorities are and ensure open lines of communication between all staff members, so everyone understands the vision for the business and the part they play in the organisation. Processes Look at your processes – could they be made more efficient? Are there areas of the business that could be automated? Do your research and see what technology is out there that could help you and the business – what tasks could be eliminated or further delegated? Succession planning Attracting high-quality employees who are well trained, looked after and rewarded for their work will go some way to retaining them. When it comes to recruiting, it pays to think about how they might fit into your succession plans – what plans do you already have in place? You may not yet have any idea or think it’s too far in the future to think about, but having some sort of plan will help you to formalise your long-term goals for the business, and will help when it comes to hiring quality people. It doesn’t mean you’re passing the buck or abdicating — far from it. Learning to build a business with a supporting team will create success and satisfaction; a business that will continue to operate in your absence and might just allow you to enjoy the fruits of your labour occasionally, without having to constantly be the driving force.
Management | Viewpoints
Craig Hudson
Jane Cowan-Harris
Debra Buckley
Country manager at Xero New Zealand www.xero.com/nz
Head of WorkSpace IQ www.workspaceiq.co.nz
CEO of the New Zealand Institute of Management and Leadership www.nzimleadership.co.nz
How technology can add value to your business
Making open plan offices work for you
With the first few weeks of 2018 behind us, it’s a great time to take stock of what worked and what didn’t in your business in 2017 and plan out your business financial goals for the year ahead.
Do you work in an open plan office? Are you planning to? If so, you need to think carefully about how you design and use your space.
It’s important to think about goals not just for 2018 but for the next five years. Think about where you want to be then and how you are going to get there. Getting your finances sorted could mean you identify an opportunity, such as growth or whether you want your business to be more sustainable. Your goal could be as little as bringing an accountant onboard to help manage and advise on your business performance, or updating your technology to streamline processes so you get paid faster, improve visibility of finances or enable you to market to your customers move effectively. One Kiwi business that has used technology to help it grow, but still remain a sustainable business, is father and son Scott and Jack Bright. Scott Bright set up Envirocon in 2003 — which is now run by his son, Jack — with the aim of reducing waste in the local construction industry. The pair, who have been turning surplus concrete into interlocking blocks used to construct bulk storage and retaining walls, have been export gold for the past 13 years. Envirocon has averaged roughly 25 percent growth since it started in 2003 and its blocks are now used throughout New Zealand and Australia. Currently exporting 4,000 to 5,000 tonnes of concrete a year to Australia, this is set to increase in the near future. As the business has grown, so too have the responsibilities that come with it. By using Xero’s online accounting software, Scott and Jack were able to see if growth was possible and how to get there. With the ability to analyse its market, Envirocon has gained a deeper understanding of its varied customers. And using the cloud to access and analyse their accounts has meant Scott and Jack can work alongside their accountant remotely, instead of checking in every two months. So start considering whether you can use technology and cloud accounting software to improve your business this year. With access to your finances from anywhere, you can aim to make your business more efficient, give you greater transparency, and most importantly, give you time to spend on your business (and with family and friends), not on the books.
A recent report written by Professor Ann Richardson from the University of Canterbury and published in the New Zealand Medical Journal, shows that open-plan offices are not working as well as they should. While they’re sold to us as a way to increase teamwork and communication, the research shows that actually, open-plan offices cause both physical and mental health issues. One of the reasons that open-plan offices have become popular is that they are seen to be more economical in terms of space use. And even more so if hot desks are to be used, as less furniture is required, with transient staff members (for example sales reps) simply sharing these desks as they come and go. In any major city centre office space costs are at a premium, so using less space would appear to make good economic sense. In reality however, doing so may actually be more damaging and more costly to your business than you realise. Ann’s review also revealed that open-plan offices can increase emotional cognitive irritation. In other words, they stress people more, decrease mental work ability and productivity, and overall job satisfaction. We’ve all heard the mumbling that goes on when a bad cold travels through a workplace like wildfire, and sickness also featured in the findings, showing that as well as being less efficient than people with individual offices, people in open-plan offices got sick more often. Disruption is another problem. It is well researched that in an open-plan office, you may be interrupted on average every three minutes, with it taking between eight and 20 minutes to get back to what you were doing before you were interrupted. The cost of all these inefficiencies soon adds up. The thought from Ann's is that once we come to realise that they are not working as intended, open-plan offices will be eventually phased out. And the replacement? Possibly the local coffee shop, where the interruptions will be even more frequent? Who knows? We’ll just literally have to watch that space. Until then, take whatever steps you can to make your open-plan office work better for your business.
Post-holiday blues The post-holiday blues — is there such a thing? You may recognise that ‘jump into January’ phase, when we are excited to be back and share our holiday stories with our work family. Also ‘forge into February’ momentum, when we are furiously ticking things off our to-do list. Some of us will also experience ‘marching in March’ — as in marching out the door and leaving a current role for pastures greener. It would seem that time off work has an impact on how we see our job. Why is it that for many of us, after just a few months back into the grind of daily work, we are feeling over it and seeking change, believing that somehow a new job will provide us with a new view on life? One explanation could be that most of us have jobs that were designed before we set foot in the interview room and we then simply slotted into it. By contrast, on holiday we spend most of our waking hours doing things we want to, throwing into focus how much we miss out on when we spend our days mostly under the direction of others. Our perception of choice could significantly influence whether we are content to stay, or decide to jump ship. So what can organisations do to keep their teams loyal and connected? We can find ways to be inclusive of each person’s priorities, develop a career path based on each individual’s personal strengths, and continue to focus on building a positive work culture. It’s a simple message — by accommodating the strengths in your people, you bring out their best and increase their opportunities for fulfillment. You could ask your team members what it would take to create a workplace they wouldn’t want to leave — a place where they would find it hard to imagine working anywhere else. Not all of this is about the tasks we have to do — it has as much to do with how we feel about the environment we do them in, the way we are asked to participate and how much freedom we have to express ourselves. Do ‘post-holiday blues’ exist? Sure they do… but with a little understanding and attention you can turn it around and keep your people from marching out the door.
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www.aucklandtoday.net.nz February/March 2018 | 7
Management | Viewpoints
EVENTS DIARY Martz Witty
Michele Hider
Head of the Martz Group www.martz.co.nz
Director of Priority Communications www.prioritycomms.co.nz
The day of reckoning
Staying happy under pressure
For many businesses, the end of the financial year is looming.
This last year I was the only person in our building of 20 offices that was working over Christmas and New Year. I had a mammoth project to finish and January 8 was D-day.
This year may be a little different as Easter falls right at the same time, which could be difficult for year-end stock take, especially if you are in a retail business. It is the time when the books are reconciled, the results are compared with previous years, the annual tax liability is calculated and the accountant tells you if you have had a good year or not.
Being a sun-loving, social creature, I found the prospect of two weeks alone in an empty building in the summer absolutely depressing. To make myself feel better, I took the Christmas lollies to work, treating myself to a jumbo licorice allsort whenever I was getting bored or stuck.
Depending on when you get your accounts completed, you may not get this news until next March, as tax agents have until 31 March of the following year to file your tax returns.
That lasted two days until I realised I was starting to feel a bit sick and could quickly become quite fat, as well as lonely.
But should the results be a surprise to you?
I didn’t consciously keep thinking about what I could do to make my life better, but all of a sudden I found I was doing things differently. Perhaps it was the change in routine and the need to stay positive.
Assuming you set a financial budget at the start of the previous year and have good, accurate accounting software, you should already know whether you achieved your financial goals or not.
These are some of the things that helped me stay buoyant, in case you ever find yourself battling a deadline when the rest of the world is playing in the sunshine.
Regular monthly reporting, including actual versus budgeted results, will have given you the opportunity to identify potential threats to your business and make adjustments along the way.
Firstly, I started making the most of Spotify on my way to and from work, to make it feel better going into the office. I began with exploring 70s folk singers, after hearing some Joni Mitchell on a Christmas movie, and discovered I don’t really like Joni Mitchell’s music, but adore Bob Dylan.
By then you could be another year behind where you thought you should be.
As you were able to estimate your annual profit accurately, you will have paid enough tax during the year as well, so hopefully no paying use of money interest (uomi) to the Inland Revenue Department. If you didn’t end up where you expected, do you know what went wrong? Have you put steps in place to ensure that the same issues don’t derail your business plans for the next financial year? Setting a budget now and introducing good management reporting for the next financial year will mean that next year you will be one of the businesses with “no surprises”. As accountants, we can only recommend that you get your annual financial statements and tax returns completed as soon as possible after the end of the financial year. This gives your financial advisor the opportunity to make comments on the accuracy of your management reporting, and to assist in setting up financial budgets for the next financial year, so you can ensure that your goals are realised in 2018.
After a walk with the dog or stint in the garden after dinner, my husband (who was also locked in his office from nine till six) and I would hunt out a good movie or find a comedy to watch together. If there was nothing going, I would read one of three good books that I had on the go. We also had after work get-togethers with our family. And because I was sitting for long periods of the day, I increased the amount of exercise I was doing — running early in the morning or dancing around at a step class to give myself a boost. You might say that all of this is about work-life balance. But I wonder how many people actually do all of this in their day to day lives. I know I don’t.
What’s happening on the business and entertainment front
SUNDAY, MARCH 4 THE MERCHANT OF VENICE A classic Shakespearian tale presented by the Pop-up Globe Buckingham’s Company. The Company is made up of an all-male cast selected form around the globe. Be taken back to a time 400 years before our own and get lost amongst Shakespeare’s most controversial comedy, full of forbidden love, friendship and clever disguise. For more information, go to: www.popupglobe.co.nz
TUESDAY, MARCH 6 GOVERNANCE & LEADERSHIP TRAINING Learn how to run a successful Board of Trustees to ensure optimum effect on those you serve. Each session will cover a different topic including: motivating and inspiring your board, budgeting and strategic planning, risk awareness and much more. Attend all sessions or pick and choose specific areas you wish to address. For more information, go to: www.eventfinda.co.nz
FRIDAY, MARCH 16 TEAM COMUNICATION COURSE Arguably the most important aspect of any successful business – clear communication. Get your team working together in a productive and supportive way. Enhance their problem-solving skills and motivation levels. Build an environment where staff are listened to and valued, work will be something they look forward to. For more information, go to: www.pdtraining.co.nz
SUNDAY, MARCH 25 INFORESET SEMINARS This seminar features presentations on some of the most hardhitting and relevant topics of our time. True to its title – are you ready for an information reset? For more information, go to: www.inforeset.com
I usually listen to the news not music in the car, generally have a timeslot rather than unlimited time to chew the fat with family, I exercise but not enough to feel really healthy, and I love reading but too often fall into bed exhausted.
TUESDAY, APRIL 10 THE 2018 4 STEPS TO GREATNESS PROGRAMME
As well as completing a mammoth project, I’ve learnt a lot about what makes me feel good this summer.
Voted the best leadership company in New Zealand, the Australasian Leadership Institute is giving you the tools and techniques to better your success. The 4 Steps to Greatness Programme covers: mental toughness, managing conflict, the art of influence and personal effectiveness. Work alongside others with similar ambitions to your own and utilise the one-on-one time with one of the world’s leadership experts. For more information, go to: www.australasianleadershipinstitute.com
L FA U I K S E C EB ON O O Welding & fabrication, on site and K in workshop 6 Mobile service vehicles Single cylinder powered plant, plate compactors, concrete mixers, generators pumps etc
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Visit our New Workshop at 5 Neil Park Drive. East Tamaki. Auckland. Phone: (09) 573 1440 | Website:www.quattra.co.nz
8 | February/March 2018 www.aucklandtoday.net.nz
Management | Financial
Five tips to avoid a cash
flow hangover
Six last-minute tips
for the end of the financial year
Obviously the Christmas-New Year break is a wonderful time of the year, but when it comes to cash flow in the New Year, seasonal cheer can turn into a nasty hangover if businesses are not prepared. Accounting software provider MYOB has five simple tips for avoiding the cash flow crash that will help mitigate the impacts of business seasonality.
1. Make hay while the sun shines “During peak times, we see countless businesses crammed full of customers and people lined out the door waiting to be served. A lot of small businesses get very busy during the high season and miss sales opportunities because they haven’t catered well enough for the bump, meaning people end up going elsewhere,” says MYOB head of small business, Ingrid Cronin-Knight. “Make every sales opportunity count. This is a time of year when customers are willing to spend money, so be ready to cater for that increase in traffic. Gear up in advance with staff and stock so you can keep the cash registers ringing.”
“There is some great business writing out there and it’s worth having a look at what the Reserve Bank is saying about where the economy, inflation and interest rates are heading. “Understanding your own business patterns alongside the wider economy will help you spot the peaks and troughs to come – and provide for them in advance.”
Make every sales opportunity count. Christmas-NY is a time of year when customers are willing to spend money, so be ready to cater for that increase in traffic.
2. Stash the cash To help your business during low cash flow periods, make sure you build up a reserve of cash when cash flow is good. It is easier to build a decent cash reserve for the down times if you have taken advantage of every customer dollar while the register is running hot. “Setting money aside will tide you over the quiet periods when foot traffic dries up and the phones stop ringing,” Ingrid says. “Put some money aside for paying business taxes when they fall due. Don’t fall into the trap of spending all your cash during the peak times, only to leave the cupboard bare during those lean months when the taxman comes knocking.”
3. Look ahead
Like a ship’s captain on the deck peering through a telescope, business owners should be able to spot storms on the horizon when sales start to drop and cash flow is tight. Good owners, especially if they have been in business for more than a year, should plan drops in sales and delays in getting paid. “Talk to your customers and try to pick where business confidence is going. The summer period is a great time to do some study and get a read on trends in your industry.
4. Keep a few promotional aces up your sleeve
Smart promotional discounts during the slower months can help boost flat sales. Create some targeted marketing campaigns in advance that you can quickly promote to your customer base if needed. Smart and quick sales campaigns can give your business a vital boost in cash flow when all your competitors are struggling. Being proactive can start cash flowing again in your business – and digital marketing campaigns can reach your customers no matter if they’re on the beach or around the BBQ.
5. Hire a flexible work force For most businesses, labour cost is their largest expense. If you are in an industry with big swings in customer demand, it makes sense to get your rostering right.
The financial year for New Zealand businesses finishes on the 31st of March and can be a stressful time for many business owners. Research has shown that many owners will be pulling all-nighters and missing out on time with friends and family in order to complete their compliance obligations. MYOB national sales manager and chartered accountant, Scott Gardiner, says that it is easy for small business owners to leave their end of financial year obligations to the last minute. “Often SMEs become so focussed on day to day operations of running a business that some of the less exciting aspects, such as bookkeeping, can get pushed aside – creating more pressure in the reporting season,” he says. “While early preparation is best, it is still not too late for business owners to get their accounts in order.”
Make sure you have a labour model that allows you to be flexible with your staff during peak periods as well as during the lull.
There’s a few things that all businesses can do to make sure they’ve got everything in order and are ready to start the new financial year on the front foot:
“It also means being upfront and transparent with staff about what will be required of them through the summer months. Your employment contracts should accurately reflect the demands of your workplace,” Ingrid says.
1. Discuss taking advantage of deductions, write-offs and rebates with your accountant and review your asset register to write off worthless stock, plant and equipment.
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“While early preparation is best, it is still not too late for business owners to get their accounts in order.
2. Give your accountant or bookkeeper a complete copy of all your financial files – or give them access to your cloud files so they can do the work for you. 3. Give your payroll reports a final once-over. Although you don’t need to provide a summary to your employees, it’s a good idea to give them earning certificates as these can be used to check information provided by Inland Revenue. 4. Finalise end of year adjustments with your accountant or bookkeeper and once changes have been updated, lock all accounts relating to that year so that data remains accurate. This will help ensure an easy transition into the new financial year. 5. Create a separate copy of your accounts and back it up – it’s better to be safe than sorry. It’s also always a good idea to print key reports like P&L, balance sheet and general ledger listings for the financial year and store them securely. 6. Finally, reflect on your business plan and make sure you’re on the right path. It’s a good chance to consider how your business can benefit from cloud accounting solutions that will make the next end of financial year easier to manage.
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www.aucklandtoday.net.nz February/March 2018 | 9
Management | Hit the New Year running
New Year, new you – but for how long? By Lydia Truesdale
Each New Year seems to offer complimentary motivation for change. The trick is making the most of this ‘free energy’ by forging positive behaviours before it wanes. Think of your NY resolution as the cake and goal setting the ingredients – winging it might turn out alright on occasion, but having the right ingredients increases your chances exponentially. Here are some goal-setting ideas for when it comes to tackling the two most common resolutions:
Health and wellbeing Stand up It’s really that easy. There are proven benefits to standing over sitting. According to medical researchers, out of every half hour, we should sit for 20 minutes, stand for eight minutes, and move around for two minutes. Choose healthy people Howard Friedman and Leslie Martin, authors of The Longevity Project, which showcased a study that focused on why some people lived so much longer than others, found that the healthiest people were those who lived “meaningful, committed lives: They worked hard, achieved much for their families, nurtured close relationships and were very persistent, responsible and conscientious”. Whether by ending toxic relationships or joining targeted social groups, surround yourself with people living a positively healthy lifestyle. Moderate yourself Over the holidays I read an excellent article detailing a mother’s plight to be more patient with her children and the process she uses involving hair ties. It’s a genius universal concept and it can be easily applied to one’s health and wellbeing. At the beginning of every day, put five hair ties on one wrist (NB: It’s important to take them off again overnight). If during the day you do something you shouldn’t have, in this case indulge in an unhealthy snack, you are to move
one hair tie to the opposite wrist. In order to move that hair tie back to the original wrist, you must complete five positive acts to counteract the one negative act. The aim is to end your day with all hair ties on the original wrist. Weight loss and health apps There are so many apps designed to help you achieve your personal health and fitness goals, by generating frequent health, nutrition and exercise tips, letting you set weight targets, logging how many calories you’ve consumed – and burnt off – that day, and how long it will take you to reach your goal weight based on your daily performances.
Money and career Week-for-dollar saving scheme If on the first week of the year you put $1 into a savings account, then $2 on the second week, $3 on the third week, $4 on the fourth week etc. etc., by Week 52 you’d have saved more than $1378. Visualisation techniques Grounded by the notion that you become what you believe, many successful people acknowledge the importance of visualisation in achievement. Perhaps most famously, in the early 1990s, struggling actor Jim Carrey wrote himself a cheque for $10 million, supposedly for “acting services rendered”, and carried it around in his wallet. In 1994 he landed a $10-million role in Dumb and Dumber. It is believed we should spend 15 minutes visualising every day. You can also try vision boards, leaving post-it notes around the house with your goals (“Millionaire”, “Promotion”) written on them, and pinning to your wall and falling asleep staring at your desired salary, the amount you wish to save or the name of the company you want to work for.
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Savings apps There are now apps that use data science and machine learning to analyse your personal finances and help you make smarter decisions with your money, like Clarity Money, which made it onto Apple’s New Apps We Love 2017 list. As with anything relating to your finances, you can never be too careful, so be sure to read the reviews and fine print before choosing the one that’s right for you. Don’t go without, get creative Sometimes going without can have disastrous consequences, like falling prey to binging. With a little creativity and a slight tweak of your perspective, you may be able to have your cake and eat it too. If you’re a social butterfly, restrict your fluttering to happy hour only, or invite friends over to share a bottle of wine instead of dining out. Get out and about by foot and not car, or by ride sharing where you require a vehicle.
If on the first week of the year you put $1 into a savings account, then $2 on the second week, $3 on the third week, $4 on the fourth week etc. etc., by Week 52 you’d have saved more than $1378.
Choose locally your non-negotiable delicacies, keep an eye out for coupons and other discount schemes, shop for one to two days at a time to reduce overspending and food waste, pick a night to dedicate to lunch and snack-food prep, and instead of dining out, create a ‘restaurant night’ at home by trying a new recipe or even a fashioning a new dining setting.
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Management |The entrepreneur
Girl Power Why are so many women choosing to turn their back on traditional careers to start their own business?
When you think of an entrepreneur most people think of Mark Zuckerberg, Elon Musk or Richard Branson. But the start-up landscape is changing and business is no longer the ‘boys' club’ it once was. Research from Start-Up Muster shows that one of the fastest growing demographics in the start-up space is women aged 35 – 55, with women registering businesses at three times the rate of men as they search for more flexibility, fulfilment and freedom.
Peace Mitchell is a keynote speaker, author and CEO and co-founder of The Women’s Business School. www.thewomensbusinessschool.com
Fulfillment
Flexibility
Women have been the nurturers, the carers, the healers, the comforters and the caregivers for thousands of years. When it comes to generosity and thinking of others, it’s virtually second nature.
The word ‘balance’ has been thrown around so many times by working mums. Many women insist that there’s no such thing but I disagree. I know many women personally who have both spare time and incredibly successful businesses. It is possible.
We’ve noticed a trend lately among women business owners. They have a vision to do more than just make a profit or be their own boss. It’s a deep sense of purpose, a commitment to making the world a better place, a calling.
For Toni Joel and Nikki Horovitz, founders of globally successful brand Tonic, the search for a more flexible working arrangement was a major deciding factor in their choice to leave their former careers and create a business and lifestyle that worked better for their families.
This unique sense of purpose is something you will rarely find in a typical corporate position and this strong desire to create something that will make an impact in the world is definitely a reason so many women are choosing entrepreneurship over their corporate careers.
Their business model allowed them to work just two days a week, freeing their time to raise their young children in the early childhood years, but also enabling them to have time for personal development and pursuing hobbies and interests such as yoga and theatre on the days they didn’t work.
For Vinita Baravkar of Bhumi, a personal passion for changing the world inspired the decision to make the leap from a career in health into entrepreneurship.
Tonic recently celebrated its 25th birthday, and although all of the Tonic children have now finished school and grown up, Toni and Nikki continue to enjoy the benefits of this flexible working lifestyle, which is so elusive for so many working mums in traditional 9-5 jobs.
Her business produces 100 percent organic cotton products which are ethically made in India. Her passion and attention to detail means that she not only regularly visits the factories where her products are made, but she also visits the farms where the cotton is grown and ensures that the individual seeds and the soil are completely free from any chemicals, and sustainable and ethical farming practices are used.
CHANGE YOUR JOB CHANGE YOUR LIFE!
“I needed flexibility for my family, but I was also tired of
do what you love, but to leverage that love so that you can also change the world.
fit me. I wanted ownership
Creating a meaningful business that has a genuine purpose beyond profit is a core reason many women are now choosing business over traditional corporate careers.
and the ability to choose
Freedom
who I work with and how I
For other women a sense of freedom and financial independence is a deciding factor in their choice to go out on their own.
working in a job that didn’t
serve them.”
Despite years of acknowledgment that there is a problem and countless measures to address these issues, the gender pay gap persists, particularly as women get older or become mothers.
- Aerlie Wildy
Ensuring that every single step in the process is the best practice for the environment and the people who are employed, creates long-lasting benefits for both the end users and the people producing the products.
“I needed flexibility for my family, but I was also tired of working in a job that didn’t fit me. I wanted ownership and the ability to choose who I work with and how I serve them,” Aerlie Wildy says.
“After seeing first-hand the disastrous health and environmental impacts of traditional cotton-growing with farmer suicides, child labour, pesticide poisoning, birth defects, harmful dyes and toxic water ways, I knew I had to do something to be the change these people needed,” Vinita explains.
“I got tired of measuring myself and my success by a standard set by someone else, which was ultimately formed based on their budget and a bell curve of other people’s performance,” Winnie Elbl agrees.
This sense of purpose is an increasingly common theme amongst women starting businesses. There is a growing trend to not just
“I seriously think I’m unemployable now, having run businesses and not been in a proper job for years now. Having my own business means I can decide my own path,” explains Emma Veiga-Malta.
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Management | Tactics
Ten tips for perfect punctuality By Lydia Truesdale
about to meet with or the topic you’ll be discussing, maybe even give Gran a call. There’s always something you can do.
1. Lose the snooze button ‘Begin as you mean to go on, and go on as you began’. Think of your alarm as the first appointment of the day – if you hit snooze for five minutes, you’re then five minutes late, which could set the tone of your entire day and make you five minutes late for the succession of following appointments. It’s hard to make that time up.
Tip: If you’re a forgetful type, make a list on your phone of the menial but necessary tasks you encounter on a daily basis that can be saved for waiting-room downtime.
8. Keep big-picture to-do lists At the top of your daily to-do list, write a bigpicture goal of yours, like “Get a promotion” or “Save for a holiday”. A subliminal reminder to structure your day so that each and every task leads back to or supports your big-picture goal, this technique is also likely to help you achieve your goal faster.
2. Fill your tank the night before Ever found yourself annoyed at having to stop for gas without having remembered to factor it in? Evade the frustration by making a quick trip the night before.
3. Live by the Two-Minute Rule A notion pioneered by productivity guru David Allen, if something is expected to take two minutes or less to complete, do it immediately; if it will take longer than two minutes, put it on your schedule. This will help you from running overtime on menial tasks and putting you behind for the rest of your day.
4.Cosy up with time cushions Time cushions are pockets of extra time that, if built into your daily agenda, allow for the things that can – and always do – go wrong, or the things that take longer than expected. Tip: Build time cushions around tasks with completion times you’re uncertain of, or that you know can be affected by other variables.
9. Treat punctuality like you treat your appearance
5. Play host when possible Circumvent travel time and play host when possible. The only downside to playing host is the post-meeting clean up time, but providing you aren’t expecting any other guests, this task can be saved for the non-business hours of the day or delegated to someone else.
6. Enlist smart technology There are apps that run in the background of your computer or phone and alert you if
you’re spending too long on certain tasks. With this information, you’ll have a better understanding of how your day is spent and where you can cut timewasting and savour extra minutes.
What good is it being impeccably presented if it’s marred by tardiness? People today are time poor and no longer is dressing well a determining factor of success; we have Steve Jobbs to thank for that. They’d rather you were punctual and unfashionable than tardy and swanky.
10. Give up on the idea of doing it all
7. Use the waiting room as an office Make a point of being early to appointments and use that downtime to clear emails, catch up on news, research the person you’re
“Life is like a buffet. You want to eat everything, but you can’t. You only have one stomach,” says self-help author Shlomo Bregman.
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Management | Looking ahead
Four simple steps before selling up Owners of small and medium-sized businesses (SMEs) in New Zealand are being encouraged to act now to avoid an uncertain retirement, marred by poor planning. Three out of four business owners are pinning their hopes on selling up to pay for their retirement, but 30 percent acknowledge that their businesses wouldn’t survive without them and even more – 47 percent – don’t have a plan in place to exit their business. These findings were uncovered in new research released by Xero. It suggests the ‘she’ll be right’ attitude of Kiwis is great for getting businesses started, but more attention is needed well before they plan to retire so SME owners get what they’ve worked so hard for. Xero New Zealand country manager, Craig Hudson, says of those aged 55-64 looking to retire in the next few years, 90 percent of those SME owners would like to fund their retirement by selling the business. “The lack of planning and forward-thinking by SME owners about the succession of their business is concerning, as many Kiwis will be impacted when these business owners decide to sell up or exit the company. “The fact a third of owners haven’t even spoken to anyone regarding what happens to their business once they exit means they haven’t
thought about who their potential buyers are, how much the business is worth and whether their business would survive without them. “Any business owner who has put in the time, money, blood, sweat and tears to build their company would want to keep it thriving, and any owner looking to retire needs to find someone competent to take over. The best way to make sure of that is to develop a succession plan,” Craig says. Also concerning is that 30 percent of business owners said their business wouldn’t run without them, which means if anything happened to the owner, employees along with their families would also be affected. To ensure there are no surprises and to be prepared for when life throws curve balls, it’s crucial for small businesses to be thinking and planning long term, including knowing the value of their business. The earlier SMEs can get a plan in place, the better, as business owners don’t want to be forced into making a decision due to a lack of planning.
Four ways to prepare your business for sale 1. Get an advisor on board It is critical to talk to an accountant or bookkeeper as they’ll be an important reference point when considering your options. You don’t need to go through exiting your business alone, as they can provide you with expert advice to guide you through the entire process.
2. Get your books in order Having your books in order is a priority because prospective buyers want to know how your business is performing, where your customers and target customers come from and what products are in demand etc. With online accounting software, this is easy to manage effectively.
3. Staying or going You may want to be involved in the business despite exiting the day to day running of it, so if you want to remain as an advisor, you should
• 76 percent of SMEs plan to fund their retirement by selling their business • 47 percent do not have any plan in place to exit their business • 30 percent of SMEs say their businesses wouldn’t run without them.
discuss the possibilities of remaining as a shareholder or director with your accountant or business advisor.
4. It’s more than numbers Selling a business that’s been your passion means you will have mixed emotions about selling it, so give yourself time to come to terms with leaving the business and the change to come.
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336 Te Ngae Road, Rotorua 3010 | Level 6, 10 Scotia Place, Auckland, 1010 49 Montgomery Crescent, Upper Hutt, Wellington | 2 Ivan Jamieson Place, Christchurch Airport, Christchurch 8053, NZ www.aucklandtoday.net.nz February/March 2018 | 13
Cover story | John Scott
BARTERCARD’S
BIG MOVE By Natalia Rietveld
Bartercard New Zealand CEO John Scott takes on Australia, combining trans-Tasman operations, bridging the gap for networking across the ditch.
14 | February/March 2018 www.aucklandtoday.net.nz
Cover story | John Scott Contrary to his new title, John Scott is taking off his CEO cap and stepping back into his apprentice shoes as he enters a new market. “As with anything when you take over a new business, or get involved in it, you have to go in with an open mind and open eyes,” he explains, “You have to be present, spend time with people, listen to their concerns and watch and learn.” Though John confesses it is all very exciting, he is refraining from the ‘guns blazing’ approach “you have to look at what is sustainable,” he says. “It’s not about imposing it’s about empowering.” Having been CEO of Bartercard NZ for the past five years and having had extensive involvement in business finance and data, John knows a thing or two about the systems in place and how it all operates however he is very aware that there will still be a transition phase and Australia is a very different market. “I’m not going to go in and rush any decisions, we are going to do a proper 90-day review. “You always have uncertainty with transition, the key thing is to not make the mistake that Australia is the same market as New Zealand. You’re dealing with a very different culture, a very different business climate and a different approach to members. As a result, I almost have to be an apprentice again and learn and be guided by the team in Australia.”
“It’s not about doing a hundred percent of your business through Bartercard, we are talking maybe only five percent of your business, it’s complementary to your cash business. But if you do it properly, it then means you improve your margins and returns on the cash business that you have, because you’re conserving cash and investing it in the areas that you want it to go into.” – John Scott
No one likes spending money Admittedly we are all a little Dutch, as the saying goes, when it comes to spending money. Wanting to hold onto cash is universal and that’s why people love a good old-fashioned barter. Exchanging goods or services between one company to another is often a win-win, until the company you’re bartering with doesn’t have anything you need at the time - cue Bartercard. Bartercard is essentially business to business networking. By being a member of Bartercard, you’re gaining customers that may have otherwise looked the other way, but due to the comradery between members, not only can you gain new customers, you can potentially gain new goods or service
suppliers, if not, you now have accumulated trade dollars to spend elsewhere when you need to.
“The key thing is to not make the mistake that Australia
Bartercard has 24,000 businesses onboard and 55,000 cardholders throughout Australia, New Zealand, China, the UK, the USA, France, India, South Africa, Thailand with Israel due to come onboard this year.
very different culture, a very different business climate and a
is the same market as New Zealand. You’re dealing with a different approach to members.” – John Scott
The question you need to be asking yourself, is how often do you have resources going to waste? Staff being under-utilised, a hotel room left empty, a restaurant below full capacity? Bartercard utilises that downtime and spare capacity. By using it in trade you are effectively getting something you would have otherwise never had. Creating new business without having to put rooms or tables (as an example) up at discounted rates. “We are all about you growing sales without discounting,” John clarifies, “it then allows you to reinvest those sales into other areas.” Through Bartercard, your sales can grow around 10 percent in the first 12 months. Once you become a member you are not then left to your own devices; Bartercard continuously offer networking events and trade show opportunities to further increase your reach, as well as providing free advertising nationally and internationally. “It’s not about doing a hundred percent of your business through Bartercard, we are talking maybe only five percent of your business, it’s complementary to your cash business. But if you do it properly, it then means you improve your margins and returns on the cash business that you have, because you’re conserving cash and investing it in the areas that you want it to go into. It’s important to note that for all taxation and accounting purposes one trade dollar is equivalent to one New Zealand dollar. It is a well-recognised and accepted method of payment. Every new member of Bartercard receives an interest-free line of credit, so trading with other members can begin immediately. As a means of connecting businesses and expanding networks, John wants to make the process as easy as possible, which is why combining New Zealand and Australian operations was the obvious choice. “A lot of the business is being done across the trans-Tasman and we want our members to be able to, more easily, facilitate that across the two economies. It’s a simplification of the
model, what do members want more from us and how do we provide that for them?”
his time evenly between both countries is going smoothly.
It takes more than one
“I just think because of the time differences it is working very well, but you have to make sure to eat well and exercise and have some down time and be sure to measure and pace yourself.”
It’s not often you’ll hear from a CEO, stepping into a greater role, that they ultimately want to achieve redundancy. “I want to develop successors, but more importantly, if I do my job properly my role won’t exist.”
Sounding like he seems to have it all worked out he jokes, “the theory is great the reality He says this because, by empowering his staff to might be totally different,”– the scale of the job give it their all, there will be no hierarchy, it’ll be he is undertaking clearly not having any effect an even playing field utilising the best of finances, on his humour. technology and innovation. His wife and two daughters are aware that it John holds his team in New Zealand in high will be a busy few months while John is finding regard and says he is only a very small piece of his feet and adapting to the new lifestyle. the puzzle that is Bartercard. The Kiwi ingenuity gene, he says, is alive and well and he is eager to John laughs that his family don’t really miss him too much; he arrived home recently to see what can be unlocked in Australia. a house full of his daughter’s friends who “I’m very humble about the opportunity and the were practicing for The Royal Family Varsity trust that has been put in me by the board, clearly Crew auditions (a dance group), and they they recognise the innovation that we have over barely batted an eyelid when he walked here and our new approaches, and because we through the door. have done it in very lean way, they want to similar “When you’re busy with your own dreams, things done in Australia. It’s a huge testament to life goes on as usual,” he continues. the team over here, I am just the figurehead, it’s “We realise it is a great opportunity and we all credit to them.” will just take it as it comes.” His team are responsible for hundreds of It’s exciting times for the Bartercard network, initiatives within Bartercard including building John is already in the process of developing Bartercard’s Marketplace to simplify and a shared service model to support the expand trading across their network, which they requirements of the enlarged business and managed to complete in under three months. “All I had to do was push go,” John says, clearly digital transformation will remain a key focus. beaming with pride from the result. Members have a lot to look forward to in the Marketplace has been wildly popular among members within New Zealand, so much so that, come Easter, it will be launched in Australia as well. “My style of leadership is you invert the pyramid and I’m at the bottom. It’s about getting the right people and giving them the right resources and empowering them to get on and do their job.”
Settling in John’s home-base remains in Auckland and you’ll believe him when he says splitting
coming months and years.
Admittedly John’s a bit biased, because he truly believes in the power of his product. His enthusiasm for not only the company but the people within it was apparent from the moment our conversation began. It’s a big job, no one is denying that, but John has managed to utilise the time difference, and replacing his office chair for the golden sands of Surfers Paradise is accumulating no complaints, “Welcome to my new office,” he muses.
www.aucklandtoday.net.nz February/March 2018 | 15
Management | Health & Wellbeing
Brain food By Natalia Rietveld
Are your staff eating well? This thought has probably never crossed your mind and it might not worry you in the slightest what their daily intake is. But what if their daily intake was affecting their abilities at work? Affecting their productivity, their concentration, their motivation, their stress and anxiety levels, and the amount of sick days they take. Would that make you curious as to what their diet consists of? It should. Nutrition plays a vital role in health and well being and in particular brain function. UC clinical psychologist Professor Julia Rucklidge has been studying the effects of nutrients on mental health for more than 10 years. She says our diets are commonly calorie rich and nutrient poor, and we are often not getting the adequate amount of nutrients for our bodies and brains to function optimally. This is partly due to the high amount of processed foods on our shelves, marketing ploys and lack of education, but it also comes down to the decline of nutrients in our soils. If our soils are lacking nutrients, so too are our fruits and vegetables. Alongside the use of insecticides and pesticides etc, the demand for aesthetically pleasing fruits and vegetables and the need for increased shelf life play a huge part in this decline.
So what does this mean for you? Put simply, you need to up the intake of the right foods. Unprocessed, fresh foods. Nutritionist and healthy living enthusiast, Bek Parry, sees time and again the impact of poor food choices in people’s daily lives. She says the most common reason her clients come to her is because of low energy/vitality and is a firm believer in workplace wellness. After all, the workplace is where most people spend the majority of their time. “I think that makes perfect sense,” agrees Julia, eating well is definitely going to make a positive improvement for your staff not just in their mental health but in their physical health as well. “If people are stressed in the workplace, to me a completely obvious thing to do would be to supplement with at least B vitamins,” she adds. “We have done research on stress and nutrients and there is good evidence out there that additional supplementation of B vitamins does reduce stress in the workplace.” Bek says offering workplace wellness sessions for employees is a great way for them to value their workplace and feel empowered and appreciated. “In addition to getting different health professionals in to offer seminars for employees, I encourage workplaces/employers to ensure that the workplace is conducive to making and maintaining healthy choices,
We have done research on stress and nutrients and there is good evidence out there that additional supplementation of B vitamins does reduce stress in the workplace. - Professor, Julia Rucklidge
e.g. a big enough staff fridge for people to all store their lunch in and an environment where staff are encouraged and supported to take breaks away from their desks.”
mental health, from earthquake victims dealing with stress and anxiety to those stuck in the dark hole of depression or battling with ADHD (to name just a few).
Bek’s clients often revel in how a few minimal changes, such as upping their vegetable intake and spreading out protein consumption, has had such a major effect on their morale and has eradicated the afternoon slump, more commonly known as three-thirty-itus.
Her team have proven nutrition cannot be overlooked and can help with a broad range of symptoms in many cases, but she is quick to reiterate it is not a standalone cure to all.
Julia’s years of studies and trials has highlighted the vital role nutrients play in improving people’s
If you want the best out of your life and the best for your employees and team members, your diet is a good place to start. So I’ll ask you again, are your staff eating well?
Breaking into Asia When it comes to exporting, the US need not necessarily be the first place on a company’s mind. “Everyone always thinks about getting into America, but when I looked at other regions, I realised that our closest neighbours in the Asia pacific would be the perfect place to launch my brand,” Laura Furiosi says. “China has such a large population I only really needed to capture a small percentage to make a big impact to my yearly turnover. “Also, because I was already manufacturing my swimwear in China, it made logical sense to try and sell there too. Asia is now one of our biggest markets.”
My top tips to getting your SME into the Asia market 1. Go to international trade shows. I actually met my China distributor at the ABC kids trade show in Las Vegas in the USA. I then had discussions with them for three years until we finally signed a distribution contract, needless to say persistence is key. 2. Modify your product to suit the Asian market’s needs. It isn’t a one size fits all world when it comes to your product. So in regards to my swimwear I modified sizing, packaging and even colours in a collaborative
effort to ensure sales of my swimwear go well for the distributor. 3. Have clear and effective communication. WeChat and QQI chat is essential to communicate efficiently and effectively. Always confirm and reconfirm what you understand is the deal. Be careful as the language barrier can sometimes cause hiccups along the road. 4. Brush up on your Chinese business traditions. China is very modern in terms of business, but every country has their particular business culture that you should be mindful of, so not to offend or misinterpret. 5. Documentation is essential. There is a lot of emphasis on documentation in the Asian market. Awards you have won, or words you use to describe your product in marketing, need to have documented proof to back it up. Even saying it is the “most popular” or “award winning” needs to have official documents and certificates to prove your claims. Company seals are usually required to authenticate any signature documentation. You must have your company and product name trademarked in China and this can be lengthy, so make sure you get this done in advance before entering the Asian market.
16 | February/March 2018 www.aucklandtoday.net.nz
6. Tell and sell your story as well as your product. The Asian market loves a good story with a product just as we do — so don’t be afraid to tell your story.
Laura Furiosi, AusMumpreneur of the Year 2017 and owner of successful swimwear brand Rashoodz, shares her top tips for getting your SME into Asia/China.
Lifestyles | Items of desire
Lifestyles
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By Lydia Truesdale
1. Selfly camera case Currently for pre-order on Kickstarter, Selfly is an autonomous flying phone case and camera. Using high-end stabilisation technology, Selfly is a camera system that attaches to and operates in full cooperation with your phone, for the perfect standing or hovering 12MP shots.
2.
RRP: from $100 USD www.kickstarter.com
2. Freedom Furniture Karve Buffet in Natural A melting pot of the finest woods into one gorgeous natural statement, the Karve Buffet three door fuses birch, walnut, poplar, oak and pine woods, all encased in a stunning Acacia body. Bringing the freshly cut aroma of the outdoors in, this handcrafted buffet is thoughtfully designed to store all household items. RRP: $1,299 www.freedomfurniture.co.nz
3.
3. Freedom Furniture Marled Floor Rug
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With its soft hues and richly tactile textures this jute rug could tempt even the most adventurous types indoors this summer. Measuring a generous 200x300cm, the Marled is a natural choice for any room. Beautiful in design and durable in make the Marled was created with customers’ comfort and lifestyle in mind. RRP: $329 www.freedomfurniture.co.nz
4. Breville Oracle Touch Automated Espresso Machine Breville’s most popular-selling model right now, the Oracle Touch Automated Espresso Machine simplifies how to make your favourite cafe coffee into three easy steps – grind, brew and milk. You can adjust the coffee strength, milk texture or temperature to suit your taste, create and save up to 8 personalised coffees then swipe, select and enjoy! RRP: $3,599 www.breville.co.nz
5.
5. Maxwell Williams Ceramic Tile Coasters Make a confident fashion statement for your home or office with a burst of colour from Palm Springs. Perfectly juxtaposed alongside on-trend natural tones, the Maxwell Williams coaster range comes in four striking colours and designs: Frangipani Green, Hibiscus Red, Orchid Blue and Passionfruit Yellow; each capturing the beauty of the desert in bloom. RRP: $14.99 www.ballantynes.co.nz
6.
6. Kubb Brothers Kubb Set The popular Swedish throwing game sweeping the globe, Kubb is enjoyed by children and adults alike. Kubb Brothers in Havelock North offers the finest Kubb sets around, handcrafted from sustainable hardwood and finished with protective oil. Played on a 5x8mpitch of grass, sand, gravel, snow or even astroturf, by any number of people from two to six, the object is to knock over wooden blocks by throwing wooden batons at them. RRP: $260 www.kubb.co.nz www.aucklandtoday.net.nz February/March 2018 | 17
Transport & Motoring | Prestige International
Transport & Motoring | Auckland Panel & Paint Group
Trucks built in NZ, for NZ
Stress-free accident repairs
Prestige International Ltd (PIL) has been keeping local truck and trailers’ wheels in motion for more than 20 years now, and as of this year the company becomes an International Trucks dealer for parts, servicing and sales of new and used trucks.
Their number says it all: 0800 NO WORRIES. Auckland Panel and Paint Group Ltd (APP) take the stress out of, what can be, the most stressful situation. Accidents happen, sometimes through no fault of your own, and when they happen you want it sorted as quickly as possible with minimal hassle; you already have enough on your mind.
Owner operator Ricky Simonsen has grown the company from humble beginnings, with zero customers and zero tools, into one of the most trusted names in the industry with a now-comprehensive offering of services for heavy transport. A qualified diesel, petrol and motorbike mechanic, Ricky accepted an opportunity in the late nineties to establish PIL and lease the workshop area of Iveco’s building. Through PIL Ricky is committed to providing not only the best service but also the best parts. Affordability, convenience and reliability are only some of the many reasons why PIL has been able to build relationships with not only customers but Iveco themselves. The company prides itself on its relational longevity with Iveco and this is seen through employee knowledge and understanding. Ricky has enjoyed being an Iveco franchise dealer for services and parts. He is excited about the new direction the company is taking and the imminent partnership with International Trucks.
PROUDLY SUPPORTING
PRESTIGE INTERNATIONAL LTD
APP managing director Bob Boniface couldn’t agree more.
Having the infrastructure already in place will help to ensure a seamless transition, he says. “International Trucks is focused on the manufacturing side to get growth happening and we’ve employed more staff to handle the anticipated growth. “We’re also aiming to improve our digital fluency in marketing and with our audience, and really promote the trucks as being built in New Zealand for New Zealand.” Centrally located near Mt Maunganui, International Trucks’ factory has the ability to manufacture up to 300 trucks every year. Judging by how well-received the recent addition of the sales arm to the company’s repertoire has been, Ricky expects production to be high year-round. With extensive and well-established knowledge to draw on, PIL prides itself on matching clients with the vehicles and solutions that possess the right capabilities for the job. And if they don’t have it in their inventory, they will source it for you.
“Our whole drive is to make it easy for the customer, who is often distressed. At present there are quite long lead times for some of our competitors, but we try and arrange to get cars in as quickly as possible, fix them quickly and we keep the customer aware of the job so that they can plan around it.” APP is the recommended collision repairer for New Zealand’s leading insurance companies. Insurance companies love the efficiency from the team and that customers are happy with the repairs and how they have been treated in the process. “We can guarantee that standards are maintained. The objective is always repair a vehicle to the standard it left the factory, so that in any subsequent collision, it will protect its occupants as if it were new.” It’s a task they take very seriously, after all people’s lives can be at stake.
And it’s not just customers that APP look after Bob explains. “Like much of NZ, our industry is very short of high level skills. We attack this on multiple fronts: we employ groomers who have the chance to show they are hardworking, and if they come up to scratch they will be offered apprenticeships. “In addition, all our intermediate and senior staff go on four to eight training courses per year to keep up to date with modern methods, and the industry is lucky enough to have a grading system where they can strive for bronze silver and platinum levels.” Where local workers can’t be found, APP search further abroad for highly skilled laborers. Some have been with the company for a number of years and fit in very successfully. ”If this wasn’t happening, the delays to fix a car would be largely extended across the country.” The company has been around for more than 50 years and continue to be at the top of their game, striving for the best quality of work and excellent service. If you are ever in the unfortunate situation of an accident, you have no need to stress, just remember 0800 NO WORRIES. AT Auckland Panel & Paint Group Ltd www.aucklandpanel.co.nz City Branch 15 Gundry Street Newton Auckland (09) 358 0089
With two large structural repair facilities, they can tackle any extent of damage, no matter how complex – if, of course, it is economically viable. Onehunga Branch 35 Victoria Street “We are very heavy on quality systems, both Onehunga our facilities have the CRA Quality accreditation, Auckland two of fewer than 20 (accredited facilities) (09) 636 5463 across New Zealand.”
— Advertising Feature
While becoming an international franchise is the company’s current main focus, another exciting, exclusive development will be made known to the public in September. If you’re part of the truck and trailer transport industry, we advise you watch this space. AT Prestige International Ltd 21 Vogler Drive Manukau Auckland (09) 279 2905 prestigeinternational@xtra.co.nz www.truckrepair.co.nz www.facebook.com/PrestigeInternationalnz/
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Transport & Motoring | Concepts
Transport & Motoring | Otbury Refinish Studios
Hi-tech auto care With more than 50 years’ collective expertise in the automotive refinish industry, Brian Chivers and Evan Thompson, (The Otbury Group), became the exclusive New Zealand importer and distributor of AkzoNobel’s auto refinish coating products in 2009. What this meant for the nationwide client base was improved, personalised access to the same world-leading solutions from brands Sikkens, Lesonal, Wanda and Autocoat BT. “One of the goals in setting up Otbury was to re-engage with the New Zealand repair market,” says co-director Brian Chivers.
Lamborghini Terzo Millennio Lamborghini has unveiled a visionary hypercar concept, arguably unlike any other. The Terzo Millennio uses innovative selfhealing materials for its body, supercapacitors that power electric motors integrated into each wheel, and the ability to store energy in its carbon fiber body.
manufacturing routes for the carbon fiber body shell, which will enable it to be used as an energy storage system.
The project also aims to combine the technology to continuously monitor the whole carbon fiber structure, with the concept of No easy task, which is why Lamborghini is “self-healing”. The target is to provide the partnering up with two laboratories of the Terzo Millennio with the ability to conduct its Massachusetts Institute of Technology (MIT). own health monitoring to detect cracks and The partnership, realised in the Terzo Millennio, damages in its substructure. is taking automobile technology away from conventional batteries to harness the potential So it acts smart, goes fast and looks bonkers… very Lamborghini! AT of supercapacitors, and investigating new
Otbury is able to bring the latest technology to New Zealand’s fingertips via a nationwide supply network managed by 25 staff, five of them technically skilled at showcasing new solutions and technologies. Its focus on maintaining first-rate access to global advancements has been evident since its inception and the construction of a specialised training centre in 2011 was further validation of this. “We introduced a training centre to align ourselves again with the AkzoNobel training programmes for our own customers and for any prospect work that we do,” Brian says.
the process around that much more quickly… they have the ability to meet customers’ needs more efficiently.” With personalised access to the premium AkzoNobel range of primers, undercoats, paints and topcoats, as well as the support of a state of the art training centre, The Otbury Group is helping transform the traditional panel beating shop into an efficient, profitable, premiumquality repair facility complementary of 21st century norms. To enquire about booking a training session, contact Otbury directly. AT Otbury Refinish Studios 49 Mahunga Drive Mangere Auckland (09) 633 4920 brian@otbury.co.nz www.otbury.co.nz — Advertising Feature
Being one of the largest coatings companies in the world, AkzoNobel has a strong development team persistently delivering new technology and products for the changing market. Otbury’s purpose-built training centre boasts a spray booth, preparation bays, a mixing room and a dangerous-goods area with the capacity to hold over 75,000 litres; which enable product demonstrations and new product launches as well as training in a professional setting.
AUTO BODY EQUIPMENT
One area that Otbury is looking at is providing a pre-trade assessment course for people who want to enter the auto refinishing industry. “This is a great way to identify the potential and commitment of the individual, before they appear in the workplace.” The latest industry advancement to excite is the arrival of the UV curing torch – the ‘Tommy Gun’ – to the NZ market. UV curing can reduce primer cure time, from hours to just minutes. “Rapid turnaround of repair makes a huge difference. If businesses can turn that part of
COLLISION REPAIR EXPERTS 0800 227 236 office@abe.co.nz www.abe.co.nz ‘Proud to support Otbury Refinishing Solutions Group Ltd’
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Transport & Motoring | John Andrew Ford and Mazda
The mark of true excellence The brands Ford and Mazda need little introduction. Iconic auto institutions the world over, their presence within the New Zealand market has been profound - the large populations of beautiful vehicles cruising around the country are testament to that fact. And it will come as no surprise that the success of these vehicles has long been synonymous with John Andrew Ford and Mazda; it is a relationship that has not only endured, but also set an exciting example for what is possible with a team of truly dedicated, passionate staff. At the helm of the staff is dealer principal Paul Ah Kuoi. His journey with the company - an impressive 24 years and counting - started like many others, as an entry level position, but has grown into something that is so much more than just a managerial position. It’s a powerful loyalty to help both the Ford and Mazda brands fulfil their potential. “I graduated from university in 1994, and my first ever job was here at John Andrew Ford as it was back then,” Paul explains. “It was only going to be a part time thing until I pursued something in line with my Bachelor of Commerce. I was part of the development Auckland Rugby squad at the time and John Andrew Ford had been a sponsor of Auckland Rugby. I was called up by a rugby union liaison officer asking me if I wanted to earn some pocket money selling used cars.” Paul concedes he initially turned up his nose at the prospect, with car sales stereotypes of “open neck shirts, gold chains and white loafers” floating through his head. But he accepted the role and never looked back. The rest as they say, is history. “Initially it was only supposed to be an interim role, but I moved through to management, and when John Andrew Ford took on the Mazda
“If our customers leave here with a good impression, and we continue to keep up the positive experience even beyond the purchase, we are doing our job.” - Paul Ah Kuoi
Franchise circa 1999/2000, I was asked to run that, and I’ve been here since.” More than two decades in any business is tantamount to a staggering achievement. When asked about his commitment to the organisation, Paul’s response is likely very similar to those who have become loyal proponents of the company. “I’ve been here a long time, and like with any business, it’s great if you can see people are enjoying their work. Sure it sounds like an old cliche, but it’s true that people are an integral part of our success; without their engagement and their happiness, it makes it harder for the business to get where it needs to be.” And it certainly has arrived at where it needs to be - as the number one Mazda dealership in the country, the business wears this accolade like a badge of honour without taking its significance for granted.
Dealer principal Paul Ah Kuoi
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www.autosure.co.nz 20 | February/March 2018 www.aucklandtoday.net.nz
Transport & Motoring | John Andrew Ford and Mazda “Being the Number One Mazda Dealer means we sell the most new Mazda’s in the country. In 2017, we sold 2,015 new cars - no Mazda franchise in New Zealand history has reached over 2,000 units in a calendar year. This very much owes a lot of dedication from all our staff.” - Paul Ah Kuoi
“Being the Number One Mazda Dealer means we sell the most new Mazda’s in the country. In 2017, we sold 2,015 new cars no Mazda franchise in New Zealand history has reached over 2,000 units in a calendar year. This very much owes a lot of dedication from all our staff.” Striving to create an environment where staff can be the best they can be, management takes a considered approach to the recruitment of its team members, without being too parochial. “It’s not a prerequisite that someone has sold before. “Essentially what I look for is how well that person can deal with people - if people can prove to me they understand how to engage with people and they understand communication skills - these things are more important to me than knowing every detail about a car. “You can learn that, but you can’t teach good engagement. That has to be intrinsic, as does
the ability to work well within a team. This comes down to ensuring that all of the people in our team fit.” Moving forward, John Andrew Mazda is rightly focused on maintaining its impressive customer base and will be working hard to continue improving the customer experience. “If our customers leave here with a good impression, and we continue to keep up the positive experience even beyond the purchase, we are doing our job. “A lot of customers who come in have already done their homework - they come in well informed about what they want to buy when they arrive to our dealership. I want their experience when they arrive to be memorable. “Customer experience is always a work in progress. We are always looking at different ways to engage with our customers, as well as giving them a memorable experience when they come in.” AT
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J.A.W Ltd is proud to be in partnership with North Harbour Ford and congratulate them on their growth and expansion. We have worked with NHF helping them meet industry standards in all facets of grooming proving training services on site. We have continued annual reporting on correct handling and storing of their grooming products to help meet their Occupational Health and safety requirements.
We work nationwide partnering with industry leaders offering Automatic wash solutions which aid in employee reduction and increase output for sites with limited grooming space. • Branches in Auckland & Christchurch • Distributors in Tauranga, Hamilton, Auckland, Christchurch. • Industry leader in offering training and OHS site Audits.
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Transport & Motoring | John Andrew Ford and Mazda
John Andrew Ford and Mazda www.johnandrew.co.nz Central Auckland 2 Great North Road Grey Lynn (09) 376 5070 Penrose 23 Greenpark Road Penrose (09) 571 3256 West Auckland 32 Paramount Drive Henderson (09) 836 5739 — Advertising Feature
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Transport & Motoring | Auto Super Shoppes
The network of superior automotive service Drive around New Zealand and it won’t be long before you see an Auto Super Shoppe. With 80 plus premium automotive repairers, from Auckland to Invercargill, Auto Super Shoppes is by far the largest group of automotive repairers in the country. Auto Super Shoppes Ltd was formed in 2006 by two successful automotive repairers who own and operate reputable repair workshops on Auckland’s North Shore and Christchurch. Geoff Harper and David Storey shared a vision which was to let motorists know their
businesses, and those under the Auto Super Shoppes banner, had a point of difference. When asked about the unprecedented growth of Auto Super Shoppes, CEO Kellie Tremayne puts it down to the four key points of difference in their unique business model: being selective, being flexible, offering true value for money, and providing corporate fleets a flexible, centralised billing system.
Auto Super Shoppes’ services: • Car servicing • Automatic transmission servicing • Cambelt and timing belt • Exhausts and mufflers • Oil change • Engine management diagnostics • Warrant of Fitness • Brake repairs and service • CV joints • Fleet maintenance • Radiator repairs and radiator flush • Tyres and wheel alignment • Clutch repairs • Fleet servicing • Car battery • Fuel economy and emission testing • Suspension, shock absorbers and steering.
Workshop and service management solutions
Membership to Auto Super Shoppes is by invitation only, which ensures only the top workshops and mechanics join, Kellie says. “We want only the best operators. Membership is an application process, not just an option to join up. They must be clean, professional workshops with a very high standard of qualified technicians. Workshops not fitting the standard of ‘premium repairer’ will be turned down.” She says workshops are also expected to be equipped with the latest diagnostic tools, providing the most up-to-date and efficient service for all their clients. The franchise also provides members with flexibility and doesn’t dictate to workshop owners how they should run their business. “These workshop owners have shown they are already running a great business. We do however, help and support them to grow their business and make it the very best it can be.”
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434 CHURCH STREET EAST PENROSE AUCKLAND | 0800 449 737 | www.hyperdrive.co.nz 24 | February/March 2018 www.aucklandtoday.net.nz
Transport & Motoring | Auto Super Shoppes
One of the main advantages that Auto Super Shoppes have is their buying power, savings which the workshop owners can pass on to their customers.
VTNZ Partnership
Members not only pay less for parts - they accrue marketing funds while doing so. Auto Super Shoppes also offer a unique service to corporate fleets, with a centralised billing service. Kellie says this is something that companies really appreciate.
VTNZ inspectors are now installed in six Auto Super Shoppes on Auckland’s North Shore. This means customers get the convenience, independence and peace of mind of a VTNZ WoF in the same place that services and repairs their car.
Vehicles can be serviced at any Auto Super Shoppe workshop throughout New Zealand, and the company receives only one bill.
The participating Auto Super Shoppes are endorsed by VTNZ as their “Certified Repairer Partners”.
This service has made them the preferred supplier for many businesses.
Kellie says they are excited about this alliance, which is a first for New Zealand.
Auto Super Shoppes has recently teamed up with VTNZ to provide an even better service for their customers.
“Our workshops have always offered WoF inspections, but our core business is servicing and repairs. We decided to change our business model just slightly by having everyone ‘playing their position’. “The onsite VTNZ inspectors are solely dedicated to WoF inspections and our skilled technicians can concentrate on offering the highest level of servicing and repair option to our customers with the latest diagnostic equipment and highly trained staff. “We are thrilled to be aligned and endorsed by a highly trusted brand.” The scheme is expected to be rolled out this year to a lot more of the Auto Super Shoppes around the country.
This could effectively double the number of places customers can go to get the peace of mind of an independent WoF, with the convenience of being able to get a service or repair done at the same time. >
The first six Auto Super Shoppes that are VTNZ Certified Repairers are located at: • Albany • Birkenhead (Onewa Rd & Enterprise Street) • Wairau Valley • Forrest Hill • Takapuna.
NO.1 IN AUTO PARTS
BRAKING, WHEEL & TYRE EQUIPMENT
AIR COMPRESSORS, AIR TOOLS & REELS
WIDEST RANGE OF PARTS
CLEANING & AMENITY PRODUCTS
WORKSHOP CONSUMABLES
FIRST AID & SAFETY EQUIPMENT
NAVIGATORPRO & SMARTQUOTE
TOOLS & STORAGE
LIFTING EQUIPMENT
DIAGNOSTIC EQUIPMENT
www.aucklandtoday.net.nz February/March 2018 | 25
Transport & Motoring | Auto Super Shoppes “We’re looking for people
While the Academy aligns its teaching to the MITO apprenticeship curriculum, the pretrade course has a focus on around 20 core competencies that workshop owners want the students to have from day one.
who live and breathe everything automotive, people who you strongly
The level of industry consultancy is unique to Auto Super Shoppes and Kellie says that is the key to success.
suspect if they cut themselves would bleed
Kellie says the Academy is part of Auto Super Shoppes' commitment to the future of the industry and is always looking for the right calibre of person to train as an Auto Super Shoppe technician.
engine oil. If you know someone like that, then this pre-trade course is
“We’re looking for people who live and breathe everything automotive, people who you strongly suspect if they cut themselves would bleed engine oil. If you know someone like that, then this pre-trade course is for them.” AT
for them.” - Kellie Tremayne
Training for the industry’s future Auto Super Shoppes is taking positive action to be part of the solution to the industry-wide, serious shortage of automotive technicians. In July 2017 they offered a new training scheme for auto technicians at the Auto Super Shoppe Academy in Auckland, with a guaranteed offer of employment in one the 80 plus Auto Super Shoppes around New Zealand, or one of their 100 plus associated automotive parts suppliers, tyre shops, engine or transmission builders. Each intake has only15 placements, meaning the learning environment is more personal, and students learn from the best automotive tutors in New Zealand.
Thank you to all our fantastic suppliers who have helped Auto Super Shoppes grow to be the largest network of Premium Automotive Repairers in New Zealand. We couldn’t have done it with out you!
80+
100 YEARS OF TRUST
PREMIUM AUTOMOTIVE REPAIRERS NATIONWIDE
SPECIALISTS IN
AUTO ELECTRICAL SPARES LTD
NEED IT NOW
starter engineer, + alternator re-engineer + repair APPLICATIONS
we’ll get it to you in 1 or 2 hours!
26 | February/March 2018 www.aucklandtoday.net.nz
WE CUSTOM
Transport & Motoring | Auto Super Shoppes “We want only the best operators. Membership is an application process, not just an option to join up. They must be clean, professional workshops with a very high standard of qualified technicians.” - Kellie Tremayne
Auto Super Shoppes Ltd Head office 4A Titoki Pl Albany Auckland (09) 985 0663 admin@supershoppes.co.nz www.autosupershoppes.co.nz
— Advertising Feature
Roadside Rescue Packages All Auto Super Shoppes can provide a six or 12-month roadside rescue package, starting from $26.00, with 24/7 roadside assistance anywhere in NZ, including: • Lock-outs or lost keys • Breakdown assistance 24/7 in Auckland or anywhere in NZ • Emergency fuel delivery (cost of fuel excluded) • Flat tyre and fitting of spare wheel • Flat battery and / or jump start • Towing to the nearest repairer • Minor roadside repairs • Technical and customer advice • Excludes trucks and vehicles over 3.5 tonnes and over 5.5m in length.
www.aucklandtoday.net.nz February/March 2018 | 27
elegance A touch of
Furniture fit for royalty without having to pay royal prices
Heyday Furniture and Things is bringing a touch of elegance into the lives of New Zealanders, searching the globe for the finest furniture and accessories and delivering them to our door. Heyday Furniture and Things managing director, Richard Meng says when he arrived in New Zealand he struggled to find exquisite pieces that weren’t horrendously overpriced and as far as selection went – well, there wasn’t much. Heyday Furniture’s selection is antique-inspired offering both a European luxury design range and an American lifestyle design range. To understand the essence of Heyday Furniture, think 18th century France; grand, intricate detailing, solid timbers, delicate silks and soft velvets. Aternatively they offer a more simplistic approach which is synonymous of luxury American-style apartments, to suit a more relaxed aesthetic; think aged leather and solid mahogany with clean lines and minimal embellishments. Each piece pays careful attention to detail and is produced by a highly-skilled in-house team in China with top-quality products, no veneer or imitation wood products in sight. Still very much in their early years, their first store opened in 2015 in Christchurch they
Heyday FAQs:
expanded to Auckland in 2016. Richard says they still rely heavily on feedback to ensure they are meeting the needs of their clients. Their sales team provide high-end services at a personal-shopper level, helping you to choose the best fit for your home. “You tell us what you want and we do that for you,” Richard says, and he means that quite literally. Aside from their White Rose Collection, each piece of furniture can be specifically built to your personal dimensions. “Every home in New Zealand is different, our French collection is quite grand so we can build it to fit into smaller New Zealand apartments,” Richard explains. Add a personal touch to each piece by choosing your own textures and colours, evoking opulence in any space. To add another element of ease, Heyday Furniture offers a range of finance options, including a special interest-free plan.
Is your furniture solid Mahogany? All of Heyday’s Mahogany furniture is solid wood, no veneer or imitation wood products are used.
Do you carry stock locally? Heyday carries most of the range in stock at all times, if shipments are being awaited to complete orders you will be notified of the expected arrival date.
Do you ship throughout New Zealand? Heyday Furniture is happy to ship your order throughout the country, its skilled freight company will ensure your new purchase reaches you in pristine condition.
We offer Finance options and Interest free terms
The very best in fine furniture and accessories www.heydayfurniture.co.nz
25/100 Don Mckinnon Drive, Albany, Auckland
Ph 09 448 1998
E enquiry@heydayfurniture.co.nz
HEALTH & SAFETY MADE SIMPLE Effective health and safety is not about endless form filling and meetings – it’s about finding practical solutions for hazards and risks that exist in your business. Here's 3 top tips to help you work out what reality looks like for you: Talk about what actually happens every day and use this to identify the big risks; Include people who are on the road or working off-site; Think about long-term health as well as short-term safety. Two years on from the Health and Safety Act changes, we know there is a whole lot of information available and a large number of health and safety providers out there. But you don't have to spend a lot of money to effectively manage risk and keep your team safe. BizPack is straight-talking, straight forward health and safety.
HazardCo’s goal is to help ensure everyone gets home safe at the end of each and every day. What that means is we focus on the health and safety of the person behind the counter, at the desk or out on the road – it’s about practical solutions that work for your day to day needs. BizPack by HazardCo is designed for office and retail based businesses. Visit www.bizpack.com for more information. Sign up online with promo code “Simple” to receive a 20% discount!
Sign up with promo code "Simple", to receive a 20% discount!
www.bizpack.com
New Zealand’s Leading Soft Fall Protection for Residential & Commercial Construction Safety industry pioneer Safety Nets NZ has developed national standards in association with WorkSafe NZ, ensuring risk of injury from falls is minimised for your construction workforce. • New Zealand owned and operated • Nationwide network of local installers • Dedicated to building site safety • Over 15,000 residential installations in the last 3 years • Recently developed market leading fall protection, debris and asbestos containment system means that your existing factory can be re roofed whilst your processes continue on unaffected.
We offer you the most professional, practical and efficient safety net solution in the country. Delivery of the highest possible level of customer service is our main focus. Call today to book your next Safety Net worksite or
Book now on our website
Site Supervisors are FASET Trained and Fully Certified
Safety Nets NZ Limited (est 2008) worked closely with WorkSafe NZ in developing the Best Practice Guideline for the Safe Use of Safety Nets – the governing document for the installation and performance of fall arrest safety nets on construction sites throughout the New Zealand. Safety Nets NZ offer you a cost effective and robust solution, with over 150,000 sq.m of nets in stock and a nationwide team of certified riggers. Our offices in Auckland, Hamilton, Wellington, Christchurch, Queenstown and Dunedin service you no matter where you need us, countrywide.
North Island
Freephone: 0800 NETSNZ (638 769) South Island
Freephone: 0800 NETS4U (638 748) Email: info@safetynetsnz.co.nz
NZ Safety Council Corporate Member
www.safetynetsnz.co.nz
ASSOCIATE MEMBER OF RANZ
Focus | DEVI Heating Systems
Making any environment more comfortable Comfortable, warm living environments are of paramount importance to most of us. Danish company, DEVI Electric Heating, has been at the forefront of providing high quality electrical heating solutions internationally for 75 years. DEVI, an abbreviation of “Dansk El-Varme Industri,” was founded in 1942 in Copenhagen and in January 2003 became part of Danfoss, Denmark’s largest industrial group. Since 1993 DEVI’s market-leading radiant heating products have been available in New Zealand through a partnership company - DEVI Heating Systems.
Set up first of all in Christchurch, an Auckland branch was opened in 1996 serving the North Island with heating cables, thermostats, radiant heaters and wall-mounted panel heaters, While DEVI Heating Systems is an independent New Zealand company, it is still supported by its partner DEVI, now the world’s largest manufacturer of heating cables. With this support, together with its own 25 years' experience, DEVI Heating Systems are able to advise on and design systems for most sectors of the market. In New Zealand, DEVI Heating Systems base their business on the same philosophy as their Danish partner - that is, “the supply of technically advanced, economical and environmentallyconsiderate heating systems that meet the needs of customers”.
EMPOWER YOURSELF IN 60 SECONDS We know you’re busy and time is precious... but the fact remains: knowledge is power!
Commercial | Industrial | Residential
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Auckland’s Leading Electrical Contracting Company RSB Electrical specialises in: • Residential Service • Commerical Contracts • Full Electrical Installation and service • Heat Pumps - Supply and Installation • Installation of Devi underfloor heating units • UPS Supply and Installation Call us for a quote on any electrical requirements, we have a large team of fully qualifed Electricians.
09 377 2229 www.rsbelec.co.nz
Contact us on: (09) 927 7635
We provide innovative electrical services to commercial and residential clients. Based in Albany on Auckland’s North Shore, we service all of the Auckland area. We have a large specialist team who are highly qualified and have years of experience.
25 th Year in the business Experienced Auckland Electricians
At Lloyd Electrical we’re proud of the work we’ve done over the years and the reputation we’ve earned as a team of electricians who deliver outstanding results on time and on budget.
09 415 7075 | www.lloydelectrical.co.nz | enquiries@lloydelectrical.co.nz | PO Box 302 049, North Harbour Mail Centre, Auckland 0751 32 | February/March 2018 www.aucklandtoday.net.nz
Focus | DEVI Heating Systems Insulated Panel Systems
Insulated Panel Systems Metecno NZ Ltd trading as Metalcraft Insulated Panel Systems specializes in the manufacture, supply and installation of insulated panels.
Today hundreds of New Zealand houses, flats and apartments, resthomes and retirement villages are equipped with DEVI electrical heating solutions in the form of in-slab and under-tile heating.
Backed by solid warranties the range of insulated panels, supplied by Metalcraft Insulated Panel Systems, is used in a variety of applications from Industrial and Commercial Coolstore to Agricultural and Architectural buildings.
Originally considered a luxury, underfloor heating is now installed in many new homes, often with repeat customers, because the heating has proven to be effective, efficient and affordable. DEVI Heating Systems support their customers through offering one of the best, if not the best warranty on the market.
“The supply of technically
As a member of the United Industries Group, Metalcraft Insulated Panel Systems joins one of the largest group of companies supplying, manufacturing and installing products for the New Zealand Residential and Commercial construction markets.
advanced, economical and environmentally-considerate heating systems that meet the needs of customers.”
“DEVI warranty”™, a series of four individual, best-in-market warranties, gives customers full peace of mind while using DEVI products in electric heating systems. First of all there is a 20-year full service warranty on DEVI’s electrical heating cables and mats covering not only the cable or mat replacement, but also the cost of installation and floor materials. In addition a five-year product warranty is valid for DEVIreg smart and touch thermostats, selflimiting cables and a two-year product warranty is valid for DEVI standard thermostats. While the majority of DEVI Heating Systems’ products come from the Danfoss group, DEVI NZ also supplies a range of products from another leading European manufacturer sold under the “Comfortline” name. These are radiant heaters used in many schools and churches and panel heaters. DEVI cares about the modern, user-friendly and elegant design of its products. By choosing DEVI, you can save energy and money. AT
No company stands alone
It is with the support of companies such as the following that DEVI Heating Systems is one of the preferred suppliers for the industry: • Metalcraft Roofing • Carter Electrical • Lloyd Electrical • RSB Electrical.
CARTER ELECTRICAL L I M I T E D
DEVI Heating Systems Ltd PO Box 101274 NSMC Auckland 0745 Freephone: 0800 927 635 (0800 WARM FLOOR) greg@devi.co.nz www.devi.com
With the experience in Industrial, Commercial, Education and Domestic applications, we offer a comprehensive and complete service to fulfill all our customers Electrical Requirements.
— Advertising Feature
139 Roscommon Rd, Manukau, Auckland
Phone 09 277 8844 www.metalcraftgroup.co.nz
Phone (09) 836 8552 / 027 4950 440 Email info@carterelectrical.co.nz www.carterelectrical.co.nz
www.aucklandtoday.net.nz February/March 2018 | 33
Focus | Tower Cranes NZ
Sustainable growth recognised in Tower Cranes’ Fast 50 listing Tower Cranes recent Deloitte’s Fast 50 Award recognises that the company is not only one of New Zealand’s fastest growing companies, but that it is growing in a sustainable manner. During the last four years the company’s revenue has grown 430 percent, and increased from a staff of three to employing 100 people. Operations manager Phil Hay concedes that a certain amount of the credit has to go to the building boom in Auckland, but he says it is the manner in which the directors have responded to the boom which has ensured the growth is sustainable. He says the directors have made good decisions regarding asset purchase,
upscaling and diversifying to feed into other parts of the business. “We started with Tower cranes. To put up a crane you need mobile cranes, so we bought mobile cranes. To move a crane you need transport, so we bought trucks. Most cranes are used to erect concrete panels, so we brought in people to set up that part of the business.”
“We started with Tower cranes. To put up a crane
He says along with making good decisions, Tower Cranes’ success also comes down to the strong emphasis in places on being customer focused, process driven and offering alternative solutions.
you need mobile cranes, so
While the company remains Auckland based, it also has staff in Tauranga, Wellington and Gore. The company is looking to expand further in response to growing needs in the construction industry.
transport, so we bought
Demand in Wellington has increased substantially as a result of damage to buildings and infrastructure in the 2016 Kaikoura earthquake. The southern part of the South Island is seeing growth in infrastructure with the tourism industry, and Tauranga is a major growth area in New Zealand.
we brought in people to set
we bought mobile cranes. To move a crane you need trucks. Most cranes are used to erect concrete panels, so up that part of the business.” - Phil Hay
Supplying
Panel Props
Huge Range of Props for Every Application 34 | February/March 2018 www.aucklandtoday.net.nz
Prop Consumables Propping Plans Technical Advice Hiab Delivery to Site Buy & Hire Options
Freephone
0508 88 5656
Dean 021 228 5282 www.totalsitesupplies.co.nz
Tower Cranes offers a complete crane hire package, with short and long-term rental, and a capacity to lift weights up to 48 tonnes. The company has qualified ‘dogmen’ and tower crane operators, along with rigging services, electrical repairs, and third party independent inspections. It places an emphasis on providing supervision and support from the crew. This includes regular site visits to check that lifting operations are being carried out in a safe and efficient manner, and that the crane crew are meeting their work requirements, along with arranging back-up crews as necessary in the event of an absentee or if additional manpower is needed, providing advice and assistance with any special lift requirements, and investigating and reporting any lifting related incidents or accidents. AT
Free On-site Technical Advice
Your job – our cranes.
In the city centre. No space for your cranes? With maximum lifting capacities of up to 64 tonnes and hook heights of over 1000 metres, our HC-L series luffing jib cranes are just what you need. As a result of their low slewing radius and luffing jib, they can be used on almost any site even if there is very little space. With a combination of extremely high-speed hoist units and modern assistance systems, they are fast, safe and reliable. Contact your dealer Morrow Equipment in Wellington at www.morrow.com.
www.liebherr.com
Focus | Tower Cranes NZ
Tower Cranes’ services include: • • • • • • •
Mobile cranes Tower cranes Crawler cranes Transport Precast erection Construction hoists Equipment hire.
Tower Cranes NZ Ltd 337 Lincoln Road Henderson Auckland 0800 477 577 reception@towercranesnz.com www.towercranesnz.com — Advertising Feature
Congratulations
TRT are proud suppliers to TCNZ NZ agents for Manitowoc, Grove and Potain Cranes. TRT provide Manitowoc Crane Care™ 24/7 service, parts and repairs for all makes and models, nationwide. TRT are manufacturers of the TIDD pick and carry crane.
Providing support to the crane and construction industry for 50 years.
Grove All Terrain
GMK4100L-1
Congratulations to Deloitte Fast 50 Winner - TCNZ From your Employment Law Team L AW Y E R S
Hamilton: 07 849 4839
cranes@trt.co.nz
36 | February/March 2018 www.aucklandtoday.net.nz
www.trt.co.nz
www.lhb.co.nz
Focus | Hill Design Engineering
HDE marks three decades of excellence Peter Hill regards the past 30 years developing and running his own business, Hill Design Engineering, with a great deal of satisfaction. Hill Design Engineering (HDE), a respected professional civil, structural engineering and architectural design company based in Papakura, is celebrating three decades in business this year. It specialises in the design of industrial and commercial property development, as well as recreational and residential projects. Peter chose to branch out on his own in 1988, but not before gaining valuable experience as an engineer at Worley Consultants and then timber giant Carter Holt Harvey. The attraction for him was the challenge and freedom of being his own boss and creating his own company and future. The company has built up an experienced and versatile team of civil and structural engineers, architectural designers, and plan draughting staff. Peter says he is fortunate to have highly competent and loyal staff who have been with the company for a long time, such as architectural designers Paul Jameson, Dan Retegan, Chris Johnston and Julia-Anne Reid, who manages the office.
Peter Hill at his desk
BMH office and warehouse
He enjoys the support of his wife, Margaret, and three sons, Ryan, Antony, and Michael. Michael worked as a graduate engineer for the company before moving to Australia to further his career with Opus Consultants.
The facility caters for sports such as netball, basketball, futsal, volleyball, turbo touch and floorball. It has already hosted a number of national and international tournaments, including the Masters Games, The Easter Slam Basketball Tournament, the Oceania Youth Futsal Champs, the North Island Secondary Schools Junior Volleyball Tournament and a Paralympics Open Day.
HDE rarely tenders for work and does not advertise either because it has developed a reputation for providing professional and quality service amongst regular clients who return with projects year after year. Recommendations from past clients and repeat work have been the mainstay of the business, as well a strong rapport with large engineering consultancies. In the construction industry good relationships are essential, Peter says. “It means everything in this sort of work.” >
We are delighted to have partnered with Hill Design Engineers Ltd a local South Auckland business on this facility. Pulman Arena, is the latest state of art facility to be built on Pulman Park. Designed by Hill Design Engineers Ltd, the facility is run solely on WIFI with a sophisticated computer app to control the building from air-conditioning to security, from moving basketball hoops or curtains up and down. The Arena is home to many local sports leagues and is a proud edition to the local South Auckland area.
09 295 0020
George Grant offices - architectural and structural design by HDE
info@pulmanpark.com
pulmanpark.com
The premier precast supplier for architects, engineers and construction contractors. Wilco is converting all precast production to incorporate HR Cement’s ECO-CEM . . . which has 25 % pozzolan replacement - offering carbon emission savings . . . at no extra cost
Ph: 09 295 1060
www.wilcoprecast.co.nz
66 Boundary Road, Papakura, Auckland
‘Proud supporter of HDE’ www.aucklandtoday.net.nz February/March 2018 | 37
Focus | Hill Design Engineering Recommendations from past clients and repeat work have been the mainstay of the business, as well a strong rapport with large engineering consultancies.
The company has mutually beneficial and longstanding working relationships with numerous partner companies. This has helped create a proven track record for efficiently coordinating the efforts of associated contractors, such as specialist geotechnical, surveying, and fire safety design engineers. Some of those partners include Latham Construction, Summerville Brothers, Independent Liquor, and Ross Holdings. The core of the company’s engineering and architectural design work has been on industrial buildings.
The indoor court centre at Bruce Pulham Park
Hill Design Engineering design work for Bruce Pulman Park:
JOHN BURTON L
A
W
Y
E
• Civil works design for sports fields, netball courts, roads, car parks, and drainage.
R
Congratulations on your 30th anniversary
During its 32 years HDE has also been involved in the design and plans for numerous residential dwellings, swimming pools, farm buildings, and stables.
• 820sqm netball pavilion
Hill Design Engineering
• 3,800sqm gymnasium
- From the team at John Burton’s Office.
Involvement is typically at every stage of the process from earthquake assessments, architectural design leading to detailed plans, and through the resource and building consent processes to the construction itself.
• 9,500sqm indoor court centre, amenities, and conference rooms.
The largest project it has been involved in is the Bruce Pulman Park development in Papakura where it has worked closely with the Auckland Council and the Bruce Pulman Park Trust.
P: 09 299 7780 | 186 Great South Road, Papakura, Auckland 2110
‘Proudly supporting HDE on their 30th anniversary’
The skills and experience to manage your project from start to finish Ph: +649 272 8314 E: admin@lathamconstruction.co.nz
www.lathamconstruction.co.nz
Phone +64 21 780 701 iDAC Construction’s projects range from historic restoration to high-rise apartments to car parks throughout the greater Auckland, Waikato and Bay of Plenty areas. iDAC works with large national and multi-national firms providing all encompassing solutions to multi-storey concrete construction.
Seismic Strengthening
Concrete Works
38 | February/March 2018 www.aucklandtoday.net.nz
Full Project Management
www.concreteconstruction.nz ‘Proud supporters of HDE’
Commercial
Speedfloor
Focus | Hill Design Engineering What is Hill Design Engineering working on at present? Several blocks of studio warehouse complexes for small businesses where there is space for an office or workshop downstairs and upstairs a two or threebedroom apartment. A project for Wilco Precast in Papakura which is doubling the capacity of its factory. The challenges include the building being constructed in a flood zone. Five industrial buildings on a new subdivision as well as another industrial building for Gritblast Services in Papakura. The development kicked off around 1995 on a scrubby and swampy piece of 54 hectares of land and 23 years later is a wonderful community facility specifically developed for multiple indoor and outdoor sports and activities.
The Bruce Pulham Park netball stadium under construction
All along the way HDE has worked with the Trust and Council in a civil and structural engineering capacity designing the roads, car parks, storm water and sewer drainage, water supply, and sports fields. It has completed the architectural and structural design for the netball pavilion, the large gymnasium and indoor court centre complexes. Other buildings being planned for the park include a cricket pavilion and an athletics facility. HDE has been the lead designer for the expansion of Independent Liquor’s large brewery and warehouse complex at Papakura. AT Hill Design Engineering Ltd 23 Great South Road Auckland (09) 298 0654 enquiries@hde.co.nz www.hde.co.nz
Dusk sets on the under-construction netball stadium
— Advertising Feature
Ph. (+64) 9 303 4825 E. sales@speedfloor.co.nz www.speedfloor.co.nz
Suspended Concrete Floor Systems
Steel Joist Systems
Transportable Concrete Floor Systems
Speedfloor providing engineered solutions made easy
ROSS HOLDINGS LIMITED
It has been a pleasure working with Peter and his team over the last 30 years, we look forward to many more to come.
Karaka Harbourside Estate Limited • Ross Properties Limited Takanini Properties Limited • Ross Retail Properties Limited
219 Great South Rd Takanini Auckland • PO Box 202215 Southgate, Takanini • 09 297 7816 www.aucklandtoday.net.nz February/March 2018 | 39
Kumeu | Global Engineering
Steel fabrication specialists Structural steel fabrication firm Global Engineering has been busy working on many improvements to Auckland’s primary schools. One significant project from these is the recent new building under construction at Remuera Primary School. The project was initially stalled due to some ground work setbacks, but together with the main contractor and other trades, a reduced timeline was then put in place to bring the project back on track.
Global Engineering’s high-profile projects include: • Remuera Primary School • Ivory Apartments • Devonport Library • Swanson Library • Riverhead School • Giltrap Group Great North Rd Showroom • AUT Millennium Aquatic Centre feature façade • Les Mills new canopies, staircases and roof.
“We were really pleased to be able to sit down with the construction team and work together with all trades to bring the schedule back on track as much as we could,” says Global Engineering general manager Mark Duxfield.
Its relationships with large construction companies and its success at tenders are the source of much of the company’s structural steel work.
For Global Engineering, 2018 promises to be a great year with several projects under its belt in the coming 12 months.
Started by specialist tool maker Andrew Jackson in 1995, the company has grown steadily over the years.
The Kumeu-based steel fabrication operation works nationally from its custom-built factory and specialises in structural steel work, metalwork and a variety of other custom solutions for commercial and residential construction and for the infrastructure sector.
Two of Andrew’s sons have joined the company. Andrew’s role was initially to lead and direct people on the shop floor and it has evolved over the years to guiding the growth and development of the company, and its very capable skilled team.
“We believe it’s going to be a very good year. We have some strong relationships with our customers which really show through with the projects that are coming up,” Mark says.
Global Engineering has the specialist skills to tackle a wide variety of projects which include structural steel for commercial buildings, schools and medical facilities, retail buildings, churches, warehouses, storage facilities, office blocks, high rise towers, sports complexes, and private homes.
For commercial privacy reasons, Global Engineering does not want to name those at this stage.
Proud to support Global Engineering • Cranes from 3 to 350 tonnes lifting capacity • Lifting from 1m to 115m in height • 2x300t cranes available
Hamilton | Manukau | Northshore www.waikatoaucklandcranes.co.nz WAIKATO CRANE SERVICES LTD
AUCKLAND CRANES
86 Sunshine Ave, Te Rapa PO Box 10081, Hamilton 3241 Ph (07) 849 3846
12 Langley Road, Wiri PO Box 276040, Auckland 2241 Ph (09) 277 2227
STRUCTURAL STEEL
Drafting, Fabrication, Erection
METALWORK
Architectural, Balustrades, Stairs & H/Rails, Stainless Steel
GENERAL ENGINEERING
Repairs & Maintenance, Fitting & Turning, Site Work Ph AK 836 6008 | Fax AK 836 6019 | 25 Wookey Lane, Kumeu info@globaleng.co.nz | www.globaleng.co.nz 40 | February/March 2018 www.aucklandtoday.net.nz
PROUD TO BE ASSOCIATED WITH GLOBAL ENGINEERING
Kumeu | Global Engineering
History.
Service.
Innovation.
Another big project for Global Engineering, which has recently finished, was supplying structural steel for a high-profile apartment complex in the heart of Epsom, called “The Ivory”. “At its core the company is still very much a family business which cares about its staff,” Mark says.
“We believe it’s going to be a very good year. We have some strong relationships with our customers which really show through with the projects that are coming up.” - Mark Duxfield
“The sustainability and strength of the local structural steel industry is something we care about. And the company values the importance of producing top quality work in a safe environment for its staff. “We are investing in training our staff and in modern machinery and technology to not only maintain and increase the knowledge and skills of the company, but also of the New Zealand industry. “We compete with imported steel and finished steel assemblies and it’s important to Andrew and myself that we remain efficient and competitive for the good of the company, and the good of the New Zealand steel fabrication industry.” A lot of the company’s work is done in-house such as estimating and 3D modelling to produce precision drawings. Its purpose-built factory allows the company to fabricate, coat and erect large structures to a high standard. Each part of the process is carefully managed using their in-house quality management system.
Carboline was founded on the concept of helping a customer, and continues to exceed customers’ expectations with outstanding service.
“We take pride in each project we do because we enjoy building steel structures,” Mark says.
This proven and established brand is available through Australasian manufacturer Altex Coatings. Altex has been providing protective coatings for over 60 years.
Besides structural steel fabrication for buildings and structures, Global Engineering offers metalwork for many types of structures, from platforms, stairs, handrails and balustrades, to pedestrian walkways, street lighting and pedestrian bridges. Global Engineering has the knowledge, experience, machinery and ability to offer a variety of services outside of steel construction and metalwork. With a capable team of engineers covering many aspects of engineering and manufacturing, they can work with you through your project to completion. AT Global Engineering 25 Wookey Lane Kumeu Auckland 0810 09 836 6008 09 836 6019 info@globaleng.co.nz www.globaleng.co.nz
Proud suppliers of Protective Coatings to Global Engineering
Supporting steel fabricators with a comprehensive range of: • 8.8 & 4.6 grade Structural Assemblies • 10.9 grade Tension Control Bolts
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www.aucklandtoday.net.nz February/March 2018 | 41
Kumeu | Dunn Contracting
Success based on solid service Sam Dunn of Dunn Contracting attributes the company’s unprecedented growth since it was started five years ago to a simple philosophy – doing the best job they can. Sam started the company with his wife, Karine, who is also a co-director. He credits Karine with the original formation of Dunn Contracting, as it was her idea to purchase their first truck and digger. It wasn’t long before Sam had more work than he could handle with just one digger and a truck, so the company had to expand. They now employ 35 staff and have an impressive line-up of company vehicles, including truck and trailer units, diggers from 1.7 to 13.5 tonnes, 11 utility vehicles and light trucks. Dunn Contracting has two main sections: earthworks and building. The two compatible sectors mean the company can offer clients a comprehensive range of services.
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C O N T R A C T I N G P: 09 412 8864 66 Shamr ock Dr i v e, Kumeu, Auck land www.dunnc ont r ac t inglt d.c o.n z 42 | February/March 2018 www.aucklandtoday.net.nz
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Kumeu | Dunn Contracting Excavation services • House piles • Cartage • Footings • Metal supplies • Demolition • Landscaping • Horse arenas.
Brokers and Consultants
Building services:
Protection and support when you really need it
• New builds • Renovations • Retaining walls • Footings • Decks • Driveways. Sam says he is proud of what the company has achieved in the last five years with Dunn Contracting, starting with one truck and an excavator in 2013, and having a fleet of around 35 trucks, trailers machines and utes just five years later. AT Dunn Contracting 22 Shamrock Drive Kumeu Auckland (09) 412 8864 sam@dunncontractingltd.co.nz www.dunncontractingltd.co.nz
Dun Contracting machinery and equipment: • 1.7 and 5-tonne zero swing excavators
— Advertising Feature
• 13-tonne zero swing excavators • 20-tonne excavators • Isuzu tip trucks 30-tonne payload • Mitsubishi tip trucks 30-tonne payload • Truck and trailer units • Heavy vehicle transport trailer • Drilling equipment 10-metre depth capability • Rollers. Sam says having two sections probably makes Dunn Contracting unique, as it is a building company which has the capability of carrying out its own earthworks, not to mention its own aggregates supply. It also means there’s never a shortage of work for the team.
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Being based in Auckland means there is an increasing amount of residential and commercial work. The company also incorporates an engineering section. Having a large fleet of vehicles and a busy workload means Dunn Contracting also needs a team of experts to keep them on the road.
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The staff includes a team of mechanical engineers who not only look after Dunn Contracting’s fleet, but also do outwork from their mechanical workshop in their office in Kumeu.
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Sam says success in business is about more than just providing services that are in demand. It is also about having an experienced team who he knows will work to a high standard. Every team member at Dunn Contracting lives and works by the same philosophy of doing the best job they can, and ensuring the work is done on time and on budget. “We pride ourselves on having an experienced team of operators capable of handling any job available for full contract work, or by-the-hour charge-out, and of operating to the highest environmental and safety standards.” When asked how he manages to attract good staff his reply is as simple as the company’s philosophy, “people enjoy working for us and we look after them”.
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0800 217 663 / chris@proroofing.co.nz / www.proroofing.co.nz www.aucklandtoday.net.nz February/March 2018 | 43
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www.aucklandtoday.net.nz February/March 2018 | 45
Manufacturing | Welding Technology
World leader in gases, technologies and services for Industry and Health Air Liquide’s activities in New Zealand’s industrial sector touch every industry.
Air Liquide is proud to provide industrial gases through our local distributor Welding Technology At Air Liquide, we strive to provide innovative solutions to industries in this very competitive market. Whether you are supplying your products locally or internationally, you need to be more efficient than your competitors. Developments with gas and gas related services such as reticulation ALTOP™ Integrated Regulator provide this competitive advantage.
The best welding technology around It’s a highly specialised field and requires people with expertise and practical experience in order to succeed. That’s what Welding Technology, the company offering a wide range of welding machines, is able to provide to its customers; everyone from the home handyman to tradespeople working on heavy industrial applications.
“As a family business we
Set up by welder Wayne Whittaker some 25 years ago, Welding Technology, or Weld Tech for short, prides itself on being an independent, 100 percent New Zealand owned and operated company that is truly sales and service oriented.
expertise and knowledge
“Back in the 1993 there was a gap in the Auckland market for an independent seller of welding gear,” Wayne says.
second to none is the goal
“As a family business we put a great deal of emphasis on sharing our technical expertise and knowledge with our customers. Quick service and back-up that is second to none is the goal of our dedicated sales team. Now we cater for customers not only in the Auckland region, but throughout New Zealand.”
team. Now we cater for
Weld Tech offers a comprehensive range of welding machines, engine drive machines and welding equipment – everything from MIG, Pulse MIG, TIG and Arc to plasma cutting equipment,
- Wayne Whittaker
put a great deal of emphasis on sharing our technical with our customers. Quick service and back-up that is of our dedicated sales customers not only in the Auckland region, but throughout New Zealand.”
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46 | February/March 2018 www.aucklandtoday.net.nz
mobile welding machines, welding and engineering supplies and pipe equipment. The company also stocks an extensive range of welding consumables and parts. All their machines are manufactured to and comply with the latest New Zealand and Australian standards AS60974-1 and EN 50199, providing the operator assurance and certainty of safety, reliability, duty cycle performance and quality.
Manufacturing | Welding Technology “Our new website means
Uni-mig, Harris Gas Equipment, StrongHand Tools, Teng Tools, Profax and Pferd Abrasive Discs to name only a few of the many we have to view.”
that customers all over the country can order online
Weld Tech also now has a bigger and improved welding demonstration area where customers can watch new high-quality welding machinery being put through its paces and test it out for themselves.
and we will ship out the product the very next day.” - Wayne Whittaker
“This has proved a real drawcard for customers.” The company has expanded not only its space, but also the types of equipment it has available.
Expansion Weld Tech recently expanded it business premises. This has enabled the team to bring their specialist skills to even more customers.
“Having the right type of safety gear and the right ventilation to prevent the inhalation of welding fumes on the job is vital. We now have a large range of welding safety equipment including the innovative technology of 3M Speedglas welding helmets, air filtration welding helmets, respiratory masks and other PPE welding gear.”
“With more display space we can promote a larger range of product from world-leading brands. We have Lincoln Electric, Xcel-Arc,
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www.aucklandtoday.net.nz February/March 2018 | 47
Manufacturing | Welding Technology
Business development | Westpac Auckland Business Awards
“With more display space we can promote a larger range of product from world-leading brands.” - Wayne Whittaker
In addition, Weld Tech has also added highend metal finishing products to its stock. So if you are looking for anything to do with welding, Weld Tech is the place to go. The staff all have welding backgrounds and are able to offer advice and practical help to solve any problems. “Our new website means that customers all over the country can order online and we will ship out the product the very next day.” It’s this level of service and attention to detail that has contributed to Welding Technology’s success and longevity. AT Welding Technology Ltd 1 Highbrook Drive Units H & G East Tamaki Auckland 2013 (09) 274 1246 info@weldingtechnology.co.nz www.weldingtechnology.co.nz — Advertising Feature
Proud to Support the team at Welding Technology. See the Range In Store Today.
A celebration of success Top-level achievement in any arena is worth celebrating. A key reason for this is because it motivates others to strive for excellence of their own, and in doing so, raises the entire playing field.
Southern Spars also won the Excellence in International Trade category making it eligible for the supreme award.
In the case of the annual Westpac Auckland Business Awards, this playing field happens to be business creativity and endeavour – the driver of our economy.
Jet Park Hotel and Conference Centre won the Supreme Business Excellence Award for the South region. Jet Park general manager, Jeeva Jeeva-Nanthan, says customer service is the soul of the business.
Delivered by Auckland Chamber of Commerce in “We have longevity with our staff which means partnership with Auckland Tourism, Events and they are familiar with our guests which is a very Economic Development, the awards celebrate important factor for us.” innovation and creativity in the business sector. As well as offering recognition for organisations, the awards deliver the opportunity for entrants to gain expert advice on how they can continue to grow. The awards are divided into four regions: Central, North, West and South, and entries open from early March each year, culminating with dinners in each of the regions from September to November.
The big winners
“It’s been fantastic to see the high calibre of entries this year. Auckland is the biggest cog in New Zealand’s economy and fundamentally important to
My Food Bag won the 2017 Supreme Business Excellence Award for the Central region. The food delivery business’s founder, Cecilia Robinson, says consistency comes with the pursuit of excellence every single week.
our global success.”
“We aim to get better every week and we never rest on our laurels. So as a team we are always challenging ourselves, we always think about how we can do more and get better. That’s just part of our DNA in who we are.”
Jet Park Hotel and Conference Centre also won the Excellence in Customer Service Delivery category making it eligible for the supreme award.
My Food Bag also won the Excellence in Customer Service Delivery category, making it eligible for the supreme award. Southern Spars Ltd won the 2017 Supreme Business Excellence Award for the West region. The Avondale-based business is the world’s largest manufacture of super yacht and racing yacht masts. Southern Spars general manager, Peter Batcheler, says their reputation grows from their world-leading expertise. “Innovation is in everything we do. We take the combination of discipline and passion to
48 | February/March 2018 www.aucklandtoday.net.nz
help us create new products every single day, and international trade is all we do. The reality is 99.5 percent of what we do goes straight off shore.”
Snowplanet won the 2017 Supreme Business Excellence Award for the North region. The Silverdale-based business is New Zealand’s first and only all-year indoor ski resort. It has been operating for 12 years and is the only one of its kind in the southern hemisphere. Snowplanet also won the Excellence in Customer Service Delivery category making it eligible for the supreme award. AT Westpac Auckland Business Awards (09) 302 9910 www.aucklandbusinessawards.co.nz — Advertising Feature
Business development | Eighty4 Recruitment
Harnessing people power A recruitment specialist with a company that made it onto the Deloitte Fast 50 index late last year, started off with absolutely no contacts, in his living room, just four years ago. Eighty4 Recruitment managing director Mark Fisher says he’s passionate about helping businesses grow and attracting Kiwis home from abroad to work in the fast-growing engineering and construction sector. When he came home from working in recruitment for six years in the UK to startup his own business, he set a goal to win a place in the Deloitte Fast 50 within the earliest possible time. The index ranks companies with the highest revenue growth for three years running. Mark’s business made the list the first year it was eligible.
The Eighty4 Recruitment team
When deciding which industry to focus on, Mark looked at opportunity for growth in New Zealand over the next 10 to 30 years. He says engineering and construction stood out.
“We went to the UK in August last year to explore the opportunity of setting up an office there, as well as holding an event where we were representing a number of our clients and promoting the New Zealand story.
“Forty percent of jobs that we know of today will be gone
“I think regardless of what government we’ve got in, we’re still a very young country which is crying out for a hell of a lot of infrastructure, and we’ve got a real skill shortage in that space.
“I think the next three to five-year plan is looking at how to harness the opportunity of international talent.
changing the role of a surveyor as we know it today. They’re
“We need fresh blood in the New Zealand industry. That goes for every sector.
a week, but which they can now do in a 30-minute flight
“I felt pretty confident that where there’s a will there’s a way. I didn’t have any contacts so it was an absolute cold start – just myself in my living room to start with. Good fun.” In the early days Mark focused on establishing and nurturing good relationships. “From day dot I’ve always tried to exceed expectations. With Eighty4 we’ve worked on having fewer relationships that are top quality rather than a quantity of lackluster relationships.” The company grew fast, with the Eighty4 Recruitment team growing out of their offices five times in under five years. He says recruiting in his market is extremely competitive. “Globally it’s a massive market. Certainly in New Zealand I think the amount of recruitment businesses has doubled over the past five years.” He tackles this by constantly thinking about how they can differentiate themselves, including looking offshore for talent for his clients.
We can’t keep revolving the same people – that’s one part of the market – but we definitely need more skilled people.”
in the next five to 10 years. In the surveying industry, the use of drones, UAV and laser scanning technology is completely running scans now that 20 years ago might have taken them with a drone.” - Mark Fisher
He’s also looking to Australia, which they’ve already started recruiting into. “We see the world as a much smaller place with the use of technology. It’s a lot cheaper and easier now to be recruiting internationally.” AT Eighty4 Recruitment Level 1 Hive Building Smales Farm 74 Taharoto Road Takapuna Auckland (09) 391 8484 mark@eighty4recruitment.com www.eighty4recruitment.com
— Advertising Feature
Eighty4 Recruitment has placed people in work on the Waipouri Dam
www.aucklandtoday.net.nz February/March 2018 | 49
Anniversaries | Allbrite Services
Commercial cleaning and more Allbrite Cleaning Services is popping the champagne corks this year on 35 very successful years of operation. Established in 1983 by Rick and Maggie Sowman, the company has expanded and diversified its services over the ensuing years, always keeping abreast of what its customers want and the standards they expect. “It was my wife Maggie who got me into the cleaning business. You could say it was all her fault!’ Rick Sowman, CEO and co-founder of Allbrite Cleaning Services chuckles when he recalls how, back in 1973 as a very young man with a family, he became involved in an industry that had previously not figured on his radar at all. “We had recently returned to New Zealand from Australia where I had been working in the mines and on the railways. Maggie found us a job in Napier working for a cleaning company called Allbrite.
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“I said there was no way I was going to clean someone else’s toilets. Maggie was the cleaning guru, not me. She tells everyone I became the boss so I wouldn’t have to get my hands dirty.” But the Sowmans had found their niche and from those early beginnings in Napier, the couple set up a branch of Allbrite Services in Auckland in 1983 and became the outright owners in 1985. “Our aim from the beginning was to give clients a really old-school, personal and highly efficient service. To achieve that, interacting with our customers is an absolute priority. "This is a people-based industry and we have been made sure never to lose sight of that fact.” Allbrite Services is all about having an accessible front person. Rick visits his customers regularly to assess their needs and to address straightaway any issues they may have. “It’s our immediate reaction to sort out problems that gives us the edge over bigger companies. Consequently we have kept many of our clients for decades. We have cleaned Ernst and Young’s Auckland offices since 1984 and we have had a nationwide contract with Briscos for 20 years.” ‘Proud to support Allbrite Services Ltd on their 30th Anniversary’
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50 | February/March 2018 www.aucklandtoday.net.nz
Anniversaries | Allbrite Services It’s not only its clients that Allbrite Services looks after with great care its staff are equally as important, respected and valued and once again that has reaped benefits in years of loyalty.
“Our aim from the
“I like to find staff’s strengths and to tailor jobs to their skills, not the other way around. They receive thanks for doing a great job and that’s what motivates them to do even better.”
personal and highly
Allbrite Services is dedicated to providing the highest-quality cleaning and associated services to the business community. From their years of experience and extensive knowledge, they know that clean and hygienic environments are vital for employees’ comfort, productivity and to reduce the need for sick leave. The scope of Allbrite’s professional services extends beyond commercial work spaces. They also include the areas that require the most attention and sanitation – the bathrooms. Other than cleaning services, Allbrite’s team also provide clients with efficient dispenser systems, as well as the supply of sanitation consumables. “We set up this part of the business about 10 years ago because we recognised that the state of workplace bathrooms is one of the main aspects that can impact the health and safety of employees. Supplying hygiene products is a big division within our organisation now.” Other than its cleaning services, Allbrite also has products to make offices more welcoming and pleasant. It has a catalogue of indoor plants – both synthetic and real ones grown in its own nursery – for clients to choose from. The company also offer pest control and window and upholstery cleaning services. “We truly are a one-stop cleaning shop and what makes us that little bit different is we
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clients a really old-school efficient service. To achieve that, interacting with our customers is an absolute priority. This is a peoplebased industry and we have been made sure never to lose sight of that fact.” - Rick Sowman
don’t contract out any of these services – we do everything in-house to keep control over the operations’ costs and standards.” Congratulations on your 35 years in business Allbrite. Longevity has to be deserved and yours comes from hard work, personal involvement and commitment to the highest standards. AT Allbrite Services Ltd 23 Ash Road Wiri Auckland (09) 260 4104 services@allbrite.co.nz www.allbrite.co.nz
— Advertising Feature
Commercial Cleaning
A big thank you to all our loyal clients and supporters over the last 35 years! visit : www.allbrite.co.nz
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Congratulations on 35 years ALLBRITE SERVICES!
From the team at Total Computers
We offer a free initial on-site consultation in Auckland • CALL 0508-PC-HELP Phone: (09) 533 7373 • Email: info@pchelp.co.nz • www.pchelp.co.nz www.aucklandtoday.net.nz February/March 2018 | 51
Property & Construction | Cambridge Homes Auckland
A foundation of excellence In an overcrowded marketplace it takes a lot to stand out from the commercial crowd. Moreover, to make an impact that is genuinely meaningful, strategic and enduring — devoid of gimmicks or knee-jerk reactions to the market — takes a strong business head. It’s no wonder, therefore, that Cambridge Homes in Auckland has thrived. Sure it has the benefit of a respected brand name and robust franchise network behind it, but these advantages only go so far.
“We enjoy being able to work with our clients from the very beginning to end — this involves us overseeing the whole process, from selecting the land parcel if
It takes a dedicated leader to ensure these ingredients become a recipe for success. Director Mike Lough is the protagonist in the Cambridge Homes Auckland success story — the embodiment of all of the most important virtues of a leader — dedicated, driven and always committed to doing due diligence to the building process.
they need support with this,
Of his foray into the Auckland building market, Lough comments, “My wife and I love Auckland, and we had the opportunity to bring the Cambridge Homes franchise here.
‘Every Step Of The Way’.”
through to designing the house, selecting their internal preferences and managing the handover. We call this - Mike Lough
“I have always been passionate about fast growth companies and I was excited about what Cambridge Homes does, so I wanted to be able to take the lead on growing the company in Auckland.” Predominantly a design and build company, Cambridge Homes prides itself on making a strategic digression away from the fairly homogenised home building process and generic house and land packages that have saturated the market.
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“We enjoy being able to work with our clients from the very beginning to the end — this involves us overseeing the whole process, from selecting the land parcel if they need support with this, through to designing the house, selecting their internal preferences, and
managing the handover. We call this ‘Every Step Of The Way’.” A high-touch organisation, Lough and his team are absolutely committed to maintaining excellent communication and offering a personalised service. But it’s not just these commitments that make the business such a competitive contender in the industry, it’s also the ‘extra mile’ approach it takes for clients. “We utilise our strong networks to help our clients — specifically those who are looking for sections. We know almost all of the developers and their points of difference so we work to match our clients with the right sections to suit their needs and preferences.
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Property & Construction | Cambridge Homes Auckland “The talent on our team also sets us apart - we have a very strong team of people with lifelong experience in the build industry. When we recruit, we headhunt almost exclusively so we can get the most senior experts and exactly who we want.” Such is the clout that Cambridge Homes has in its field, that Lough has strong confidence it will perform well in this year’s Deloitte’s Fast 50 Awards. “We are hoping to do really well in this, and as we progress towards the future, our focus is on sustainable growth. Ultimately, we want our clients to have a lot of fun with us because we really love what we do. “Certainly through working with us they get a great house, the way it’s supposed to be, and on budget, but have they’ll also have fun because we will engage with them right from the beginning and work with them every step of the way.” Working with carefully selected partners, contractors and suppliers, and offering its clients opportunities from as little as five percent deposit, Cambridge Homes Auckland is certainly having an exciting impact on the market. It has a number of completed homes that can provide tangible insight into the quality of its services and products. AT
Cambridge Homes Ltd (07) 827 0221 info@cambridgehomes.co.nz www.cambridgehomes.co.nz — Advertising Feature
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your story begins For nearly 50 years, we’ve been helping Kiwis make more of their homes with windows and doors that keep the cold out, keep the warmth in, change the feel of a space, and provide breathtaking views out to the place we call home. Across New Zealand, an extensive network of Fairview manufacturers builds and installs the window and door solutions that bring your home to life. For ideas, advice and further information about our windows and doors, speak to your local Fairview manufacturer. You can find us online at fairviewwindows.co.nz
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www.aucklandtoday.net.nz February/March 2018 | 53
Property & Construction | Main 4 Arcitects
Delivering style and individuality Main 4 Architects’ Chris Howell believes the best buildings spring from open and enthusiastic collaboration between architect and client. It was this approach, coupled with a focus upon innovative design that gave clients a sense of individual identity, that recently lead to a successful build at the Quail Ridge Country Club in Kerikeri.
“We don’t rely on one sector of the building industry, we do work in all sectors, so when one dries up we’ve still
Chris and the team enjoyed growing their skills in aged care, including taking a good look at how the built environment affects people in their senior years.
got the others to continue with. What got us through
“It has allowed us to introduce the ‘whole of life’ principles. Through design, a home can cater for everyone from young children through to family members in their more senior years,” Chris says.
was anything government
While introducing the ‘whole of life’ principles into a home might mean “ugly ramps and rails” to many, says Chris, the Quail Ridge Country Club has the ability to 'seamlessly' cater for parents with push chairs, toddlers and trikes, uncoordinated teenagers, family gatherings, people with reduced mobility, care givers and more.
– Chris Howell
funded, when the private work dried up.”
To do this they incorporated wider doorways and hallways. They kept a good distance between fixtures in a bathroom, rather than cramming them together.
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They built lots of draws, rather than cupboards, into the kitchen so people can look down into the draw, rather than missing something at the back of the cupboard. A new coastal holiday home in Northland
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Lighting and heating were kept consistent throughout the house. A level entry was built, without a step, so that people walk in easily with everything from prams to walking sticks. “These features make the home a lot nicer for anybody to walk into. You’ve got plenty of room, if you’ve got a bag of groceries, it feels that much more comfortable. The width of things was something we were conscious of.” Main 4 Architects was established 26 years ago by Chris Howell. Today it has nine members and works with local authorities, hospitals, educational and general commercial organisations. They also often work on coastal residential projects.
They offer a choice of an architect or architectural draughting services and focus on supporting builders through the construction phase, staying available to both client and builder during the construction phase. “All of our work relies on word of mouth, the old saying ‘you are only as good as your last job’ is constantly on our minds,” Chris says. As well as their loyal local clients, over the years they’ve grown into to servicing people from Auckland and overseas. AT Main 4 Architects Ltd 47 Norfolk St Whangarei (09) 430 0151 main4@xtra.co.nz www.main4.co.nz
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Property & Construction | Landmark Homes
New showhome paves the way for Landmark Homes An engineer and a registered nurse/midwife own Landmark Homes Counties and East, and with a passion for design and building, combined with their MBAs, it’s no wonder they’ve just gone onto open a showhome at Beachlands. Stephen Tordeich and Sarah McMullin bought the franchise in 2011. After renovating houses in central Auckland as a business, they were inspired to delve deeper into the industry. They found Landmark Homes was the “perfect fit” for them. With an expert team who pay attention to detail, design and construction for their clients, and by keeping up with building innovation, Landmark Homes Counties and East has gone from strength to strength as a building company.
Word of mouth from former clients has also helped to grow their business. “We’ve never had a showhome in the East and we’re excited to be able to give our current and potential future clients the opportunity to come and meet one of our new home consultants,” says director Sarah McMullin. Visitors to the new showhome can check out and discuss the workmanship. They can also explore design ideas, possibilities and opportunities for a build.
In their words “Choosing a company to build your home is no easy decision. We were so lucky however, in that two years prior to finding a section we had the opportunity to meet Sarah and Stephen at the Landmark Karaka showhome.
Inside the new showhome at Spinnaker Bay
“From that first encounter to the completion of the build, Sarah and Stephen ensured we felt comfortable with the process and we always knew we were in safe hands. They more importantly made us feel like were part of their ‘family’. “Nothing was too big an issue. As with any build, problems will arise, but it is how they are dealt with that is important, and we could not fault Sarah and Stephen’s approach to any issues along the way. “We are now living in a contemporary, warm and tailor-made home that suits our family just perfectly!” - Amy and Victor
The team are working on a number of exciting remove and rebuild projects in inner Auckland. Challenges include access, sheer size, and on one project, fitting a number of units onto one site. “All require and receive the attention and service we offer regardless of budget. Often the most exciting part is in dealing with the client to build their home,” Sarah says.
The living area in the new Spinnaker Bay showhome
While land can challenge a build, they have the people with the expertise to overcome these problems.
The new showhome’s master bedroom
“Everybody has a budget and sometimes the budget means we have to be innovative to achieve what the client wants. “One challenge that we face with every build is to ensure our clients get to realise their dream home. Often people don’t necessarily know the questions to ask, so it is up to our team to ensure they offer their expertise to help them make informed decisions.” The new showhome is open between the hours of 12 noon and 4pm from Thursday to Sunday, or a specific appointment can also be arranged. The showhome is located at 7 Atalanta Way in the Spinnaker Bay area at Beachlands. AT
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www.aucklandtoday.net.nz February/March 2018 | 55
Property & Construction | Sustainable buildings
Building for whatever may come As Heraclitus famously said, “The only thing that is constant is change” – and it seems the rate of change has never been as rapid as today. Although this has probably always seemed the case to successive generations, social, technological and natural forces seem to be drawing momentum from one another to keep (quite literally in Canterbury’s case), moving the ground beneath us. Take an ample helping of population growth, season it with finite resources, and cook that that pair in the pressure cooker called climate change, and you have a recipe for uncertainty. While ‘keep calm and carry on’ might be sage advice, perhaps a little planning for the unexpected might be in order – especially when it comes to our homes. And it seems this maxim is gaining in popularity, as building design, products and practices become increasingly sustainable. The significant increase over the last three years in new homes registering under the Homestar™ rating tool proves New Zealanders want reliable and independent assurance that they are buying and building healthier homes that attain high standards of sustainability and efficiency. Homestar was introduced by the New Zealand Green Building Council (NZGBC) in 2011 in response to the desire to provide a stamp of approval for Kiwi-built homes. It is a national rating tool that measures the health, warmth and efficiency of New Zealand houses. NZGBC chief executive, Andrew Eagles says as we look to build significantly more homes it’s important that quality is championed.
“Home buyers want to know that the house they’re moving into is going to be healthy for their families, suit their lifestyle and be built to a high standard. It’s fantastic to see the number of these warm and efficient homes rise from 670 to 6,700 in just two years,” he says. Councillor (and Environment and Community Committee chair), Penny Hulse says the rise in uptake is good to see. “The houses that we build now will be standing for the next 100 years. It’s important that we get it right first time."
“Home buyers want to know that the house they’re moving into is going to be healthy for their families, suit their lifestyle and be built to a high standard. It’s fantastic to see the number of these warm and efficient homes rise from 670 to 6,700 in just two years." - Andrew Eagles, NZGBC chief executive
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Property & Construction | Sustainable buildings
“The type of home that receives a Homestar rating is the type of housing that we want to see more of. They help homeowners save money year on year, result in better health and wellbeing and help reduce our climate impacts.”
“People want certainty
Efforts to make New Zealanders’ homes warmer, drier and more efficient have also received a big boost with the announcement that the burgeoning Superhome movement, which promotes better, more sustainable housing, has partnered with the New Zealand Green Building Council.
performance of these homes.
The development will see homes on the Superhome Tours verified under the New Zealand Green Building Council’s Homestar certification scheme. Bob Burnett, who pioneered the Superhome movement, says “The Superhome movement has gone from strength to strength. We now have over 3,000 people turning up to our tours. In 2018 we are expanding to provide tours in Auckland, Wellington and Christchurch, Queenstown and Wanaka. “People want certainty and we want to provide them the assurance of the performance of these homes. Homestar provides that. We are excited to be providing the verification of the homes on the tours.” Andrew Eagles, the chief executive of the New Zealand Green Building Council, says “This exciting commitment from the Superhome movement is good news for everyone who believes that New Zealanders should have warm, dry, healthy homes. Over 13,000 homes are now registered or committed to Homestar.
and we want to provide them the assurance of the Homestar provides that. We are excited to be providing the verification of the homes on the tours.” - Bob Burnett
“It is great to be taking ahead this initiative with the Superhome movement. Bob Burnett and his team have shown real leadership by championing better homes for some time. All those going on the tour will know the performance of the homes has been independently verified.” Homestar rates houses on a scale from 6 to 10. Six-Homestar rated homes are verified as being better quality — warmer, drier, healthier and costing $1000 less to run - than a typical new house built to building code. A 10-Homestar rating is a world leading house. The New Zealand Green Building Council works to ensure that all New Zealanders live, work and play in warm, safe, dry and efficient buildings.>
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Email: paul@line-x.co.nz www.aucklandtoday.net.nz February/March 2018 | 57
Property & Construction | Sustainable buildings
Sustainable building solutions that work There are lots of things to consider when planning your new home or major renovation and one area rightfully deserving to be high on the list is sustainable building solutions. Incorporating good environmental design before you commence a project is vitally important for the conservation and welfare of our limited natural resources, can save you money in the long run, and can avoid costly alterations later on.
Homestar is the official rating and certification programme, operated by the New Zealand Green Building Council, that evaluates the environmental attributes of New Zealand’s stand-alone homes in terms of energy, health and comfort, water, waste and more. The rating is on a scale from 1 to 10 (1 being very poor and 10 being world
excellence). Many of the more problematic old Kiwi homes sit in the 2-3 star region — so there is plenty of room for improvement. With the introduction of a rating system, homeowners are able to use Homestar to independently demonstrate true value of their home. As the market develops and demand
58 | February/March 2018 www.aucklandtoday.net.nz
increases, homes with a higher star rating will be able to sell for more money. Many overseas countries are now requesting that homes be officially certified before they can be bought or sold, and it is expected that Homestar will be one of the biggest changes to the New Zealand residential market in years to come.
Property & Construction | Sustainable buildings
What a Homestar rated building looks like Homestar looks at many aspect of environmental and social sustainability within a home. It’s not all just about energy performance, although of course energy efficiency is one of the more heavy-weighted sections in the assessment programme.
Materials
The Homestar assessment framework is divided into seven main sections. A quick overview of the framework can be:
Site
Energy, health and comfort Looking into energy efficiency throughout the house (space and water heating, whiteware, lighting and renewable energy), moisture control, noise control and useability for disabled people. Water Focussing mainly on water conservation within the home, including rainwater harvesting and grey water recycling wherever possible.
Ensuring you select environmentally-certified materials, helping provide healthy indoor air quality and a more environmentally-friendly supply chain for your home. Waste Looking at waste management during the construction process as well as from user occupation. Looking at items such as storm water runoff control, native ecology, access to regular transport connections and local amenities, etc.
Management Looking at health and safety issues within the home and the selection of environmentallyresponsible building contractors. AT www.homestar.org.nz — Advertising Feature
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www.aucklandtoday.net.nz February/March 2018 | 59
Property & Construction | Henderson Demolition
From small beginnings to one of Auckland’s largest Henderson Demolition has come a long way since it was formed in 1999 with a handful of employees. It is now one of the largest demolition companies in Auckland. Glenn Henderson had a hankering to build his own business and in 1999, after working in demolition, he set up his own company with much of the initial work “stripping out” interiors. That involved removing all fittings, walls and ceilings in a building space to leave the new tenant with a clear space to fit-out. As the company’s workload grew, it began to invest in more machinery and widen the scope of its projects and skills to include residential and small commercial building demolitions. In early 2007 Glenn hired marine engineer Rikki Jones to be the company’s new general manager. And, in 2008 and 2009, the company won two large tenders which introduced it to a couple of high-profile Auckland organisations. The first job in 2008 was stripping out offices, removing mezzanine floors and baggage carousels, and some structural demolition for Auckland Airport. The second in 2008-9 was demolishing a landlocked, two-storey building at Middlemore Hospital. There was no access, so the demolition team had to create a two-metre wide
Key clients of Henderson Demolition • Hawkins Construction • Savory Construction • Haydn and Rollett Construction • Aspec Construction • Argon Construction • Stanley Construction.
Demolishing the old New World building in Clendon alongside the new Pak n Save building, which would eventually occupy the site of the old New World
Services provided by Henderson demolition • Demolition • Asbestos removal • Concrete cutting. access. The building, made of concrete, steel and timber, was demolished by hand and the team used wheelbarrows and a “dingo” — a mini bobcat — to carry the material outside. These projects established Henderson Demolition’s reputation for successfully tackling tricky jobs which others shied away from.
Cutting and craning off spiral stairs from over the top of the Sky City atrium with Naylor Love Construction, a technically challenging job due to the atrium remaining open during the entire 18-month project
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Property & Construction | Henderson Demolition
Demolition of the old Ranfurly Retirement Village in Royal Oak for N-Compass, stage five of a 3-year project.
“We don’t strive to be the biggest. That’s not a goal. We actively strive to be the best” - Rikki Jones
“Both of these projects were difficult because the buildings were used by hundreds of people and the work presented hazards that had to be very carefully managed,” Rikki, now a shareholder in the company, says. “We have built up a strong base of key clients in the construction sector who have contributed to the growth of the company,” he says. Nowadays Henderson Demolition employs over 70 people and hires scores of other contract staff. It tackles big and small jobs, from the knocking down of a garden shed to the demolition of a highrise. “We don’t strive to be the biggest. That’s not a goal. We actively strive to be the best,” Rikki says. “While Henderson Demolition is now a large company, we still maintain the culture and values of a family business. As a result, a lot of our staff are loyal and long serving. We invest a lot in their training and in health and safety because this is a hazardous business and health and safety is everything.”
Henderson Demolition owners Glenn Henderson on the left and Rikki Jones on the right with one of the company’s trucks and transporter
During the last decade the company has completed several projects at Auckland Airport. Currently, it is well into its biggest project to date — at Auckland International Airport terminal — carrying out structural and non-structural demolition for a huge refit of the terminal. The biggest challenge is removing a 2,500 square metre concrete floor in the terminal atrium. The floor has been shore loaded and propped to protect the public below while the team painstakingly cuts 2m by 2m blocks weighing 1.8 tonnes each that are craned out to waiting dollies that are “skated cross the floor”, where the material is placed in a large bin, which is in turn craned out through the middle of the building to be disposed of. Two other large jobs at present are demolishing a two-storey building at the Ports of Auckland and several buildings for the Drury South business and residential development. “The company always stays up to date on the latest techniques and industry developments to ensure our work is completed in an efficient and controlled manner,” Rikki says. AT Henderson Demolition 2 Parker St Papakura 2110 Auckland (09) 298 0960 tenders@hendersondemolition.co.nz www.hendersondemolition.co.nz
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Removing the last column after demolishing a concrete vehicle access bridge in Aotea Square, central Auckland for client Savory Construction
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Property & Construction | The Superhome Movement
The Superhome Movement The perception that an energy-efficient home is too expensive, is a myth The proverbial Kiwi dream has, for many years, been built on a quarter acre section. But with soaring energy costs, the new Kiwi dream is less about section size and more about energy efficiency. But energy efficient homes are expensive, right? Not so, according to Martin Reilly of Ecomaster, one of the names behind the Superhome Movement. Alongside director of Christchurch architectural design firm, Bob Burnett Architecture, Martin is spearheading the movement which aims to break down the misconceptions about the affordability of energy efficiency. At its core, the Superhome Movement is all about providing the best in education, products and expertise to help people build warm, dry, healthy, energy efficient and environmentally -sound homes. “This was really Bob Burnett’s vision,” Martin explains. “Bob was in the process of building what would later become the first 10-star home in New Zealand at 9 Church Square in Christchurch — this was something which was very important to him.”
The secret to having no power bills is the 18 photovoltaic (PV) solar panels, which power a heat pump that multiplies the PV power by four. This thermal energy is then stored in the unique hot water cylinder and fully insulated concrete slab, with salt water battery power as a back-up energy storage solution. A daylight sensor means the system is off at night, and by eliminating thermal bridging or leaked heat, 20°C is maintained even when there is frost outside. The 140sqm home uses a new Gibfix® framing system, which significantly reduces the amount of timber used, allowing room for additional insulation. The design includes insulated edges of the concrete floor slab, a solar wall linked to an energy recovery ventilation system and recessed European style uPVC windows, combined rain-water and grey water systems, water-efficient fittings and a solar-powered electric car charging port. “It’s not just about being able to look at the home, because a lot of what this home is about you can’t see. It enables you to get a behind the scene presentation.” AT The Superhome Movement www.superhome.co.nz
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