Issue 79 | March/April 2018
'IT'S BEEN GREAT' One of our greatest authors, Lynley Dodd, shares her own story
Winning routines The 12 daily habits of exceptional leaders
BARTERCARD’S
BIG MOVE CEO John Scott’s mission to bridge the trans-Tasman networking gap
TERZO MILLENNIO Lamborghini's most ambitious concept yet
SIX KEYS FOR THE END THE FINANCIAL YEAR
10
TIPS TO PERFECT YOUR PUNCTUALITY
News | Initiatives | Interviews | Personalities | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 1174-9520
elegance A touch of
Furniture fit for royalty without having to pay royal prices
Heyday Furniture and Things is bringing a touch of elegance into the lives of New Zealanders, searching the globe for the finest furniture and accessories and delivering them to our door. Heyday Furniture and Things managing director, Richard Meng, says when he arrived in New Zealand he struggled to find exquisite pieces that weren’t horrendously overpriced and as far as selection went – well, there wasn’t much. Heyday Furniture’s selection is antique-inspired offering both a European luxury design range and an American lifestyle design range. To understand the essence of Heyday Furniture, think 18th century France; grand, intricate detailing, solid timbers, delicate silks and soft velvets. Aternatively they offer a more simplistic approach which is synonymous of luxury American-style apartments, to suit a more relaxed aesthetic; think aged leather and solid mahogany with clean lines and minimal embellishments. Each piece pays careful attention to detail and is produced by a highly-skilled in-house team in China with top-quality products, no veneer or imitation wood products in sight. Still very much in their early years, their first store opened in 2015 in Christchurch and
Heyday FAQs:
they expanded to Auckland in 2016. Richard says they still rely heavily on feedback to ensure they are meeting the needs of their clients. Their sales team provide high-end services at a personal-shopper level, helping you to choose the best fit for your home. “You tell us what you want and we do that for you,” Richard says, and he means that quite literally. Aside from their White Rose Collection, each piece of furniture can be specifically built to your personal dimensions. “Every home in New Zealand is different, our French collection is quite grand so we can build it to fit into smaller New Zealand apartments,” Richard explains. Add a personal touch to each piece by choosing your own textures and colours, evoking opulence in any space. To add another element of ease, Heyday Furniture offers a range of finance options, including a special interest-free plan.
Is your furniture solid Mahogany? All of Heyday’s Mahogany furniture is solid wood; no veneer or imitation wood products are used.
Do you carry stock locally? Heyday carries most of the range in stock at all times. If shipments are being awaited to complete orders you will be notified of the expected arrival date.
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Transforming the way people connect
When two brands at the cutting edge of technological innovation collaborate and combine their market leading expertise, the results can be nothing less than extraordinary.
expertise in installation, Kodum was an obvious strategic partner for Canon in its latest venture. Subsequently, the Canon Kodum partnership has manifested in a service that no longer requires multi-subcontractors to realise a technological vision.
for any requirement they may have. “Kodum’s expertise and Canon’s APAC Scale allows this industry leading partnership to provide seamless, standardised user experiences for any one person, in any size organisation, anywhere in the world.”
advanced video technology partner. Of the exciting technology, National Collaboration Manager at Canon Business, Ben Smythe, says, “Travelling all day for a two-hour outof-town meeting means sacrificing both work and personal time.
This is certainly well evidenced by the exclusive partnership between Canon New Zealand and Kodum - the first of its kind in New Zealand, and a coup for businesses with a need for AV systems that truly enhance their working environment.
Both experts are playing to their strengths and the meeting of these two great industry leaders has given rise to a revolutionary end-to-end integrated technology environment for workplaces.
Another new ground-breaking development for Canon comes off the back of a partnership with Cisco NZ - the emergent technology ‘Cisco Spark Board’, which is a true industry game changer.
“This technology will allow our clients to work with anyone, anywhere in the world using platform agnostic meeting room technology.”
Of the partnership, Chris Maclean, General Manager of Canon Business, comments, “When we looked for a partner to be able to offer this confidence to our customers, Kodum was the clear choice - the market leader, with a deep understanding of the connection between AV and IT.
A touch-based conferencing device that combines wireless presentation, digital whiteboarding and video conferencing all in one, the innovation is all made possible thanks to Canon’s position as Cisco NZ’s leading
Canon Business has long been synonymous with and highly respected for its creation of easy-to-use customer solutions that are straightforward and hassle free, enabling them the freedom to focus on what really matters to their business. Managing the meeting room design for many large and security conscious New Zealand companies, Canon is transforming the way people connect. With stunning image quality sitting at the core of everything it does, its range of corporate services are second to none. Video conferencing, digital signage, interactive displays and whiteboards, and projectors are all part of Canon’s state-of-the-art portfolio. Given its compatible vision and values, and its highly regarded
“Together we are bridging the gap between technical requirements and seamless user experience to deliver easy to use, productive AV and collaboration tools across New Zealand.” Andrew Green, Technical Director at Kodum, adds, “Like Canon, Kodum is a proven market leader in the delivery of high-performance technology environments. We are experts in leveraging the technology and the platforms that may already exist in our client’s business, or we can design robust, secure leading edge solutions
For more information, visit canon.co.nz/ business/video-conferencing, or call the Waikato team on 0800 222 666. 404 Anglesea Street, Hamilton 3204
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16
Management
Viewpoints
2 Ivan Jamieson Place Christchurch Airport Christchurch 8053
AUCKLAND OFFICE Level 6 10 Scotia Place Auckland
MANAGING DIRECTOR Gary Collins
GENERAL MANAGER OF OPERATIONS Kylie Palermo
6: Working with the Board The only way to survive and thrive, Kevin Vincent says, is if everyone has clearly defined roles
9:
6: How to reduce stress and beat burnout Robyn Pearce’s tips to handle whatever work, family and friends throw at you
10: Winning routines The 12 daily habits of exceptional leaders
6: Working on your business, not just in it John Scott outlines how to get the most out of your company
NATIONAL SALES & DEVELOPMENT MANAGER Clive Greenwood
ADMINISTRATION
7: How technology can add value to your business Craig Hudson explains the tangible benefits of cloud accounting software
Louise Keates Angela Barltrop Laura McLoed Mellisa Smith Lyn Wright Jo Pritchard
7: Making open plan offices work for you Jane Cowan-Harris on how to make the most of open spaces
Phone: (03) 961 5050 Fax: 0800 555 054 Email: admin@academygroup.co.nz
SALES & ADVERTISING Warrern Wilks Monice Kruger Grant Williams Maxine Stewart Melissa Sinclair Keith Laidlaw
7: Post-holiday blues Debra Buckley says post-holiday blues are a thing, but they needn’t mean people walk out the door
AUCKLAND SALES MANAGER AGENCY SALES & DEVELOPMENT MEDIA CONSULTANTS
8: The day of reckoning With the end of the financial year looming, Martz Witty offers businesses some sage advice
Phone: (03) 961 5176 Email: sales@academygroup.co.nz
NEWSROOM Jonathon Taylor EDITOR Lydia Truesdale JOURNALISTS Natalia Rietveld Marie Sherry
PRODUCTION
www.centraltoday.co.nz
11: Five ways to avoid a cash flow hangover Navigating your way through business seasonality 11: Six keys for the end of the financial year Making March 31 a lot less difficult than need be
5: Business development How 3D tech is changing business 18: Focus Brunton Engineering’s solution focused approach, and how Page Macrae Engineering streamlined a significant kiwifruit operation at Tauranga’s Tauriko Business Park 20: Property & Construction Landworx, Maloney Landscape Design, Keating Construction, Mono Homes, sustainable living and the Homestar programme, Excel Builders, Quality Demolition & Contracting, DK Designer Homes and Adam Taylor Architecture
12: Lifestyles Items to fill your life with style 13: Motoring Lamborghini’s most ambitious concept yet 14: 'It's been great' One of New Zealand’s greatest authors, Dame Lynley Dodd, offers invaluable insights we can all put into practice 16: Bartercard’s big move Bartercard CEO John Scott’s mission to bridge the trans-Tasman networking gap
8: Events diary Find out what’s on near you
Jarred Shakespeare ART DIRECTOR Carolynne Brown PRODUCTION CO-ORDINATORS Sophie McGinn Sam Stuart DESIGNERS Kate Johnstone
Scan this QR code to check us out at:
Ten tips to perfect your punctuality Insulting to others and stressful for you – here’s how to never be late again
8: Staying happy under pressure Michele Hider says finding out what works for you is the key to handling stressful situations
Phone: (03) 961 5098 Email: editor@academygroup.co.nz
Phone: (03) 961 5077 | 0800 555 097 Email: production@academygroup.co.nz
In business
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CENTRAL TODAY | ISSUE 79 MARCH / APRIL 2018 HEAD OFFICE
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FOR ALL ADVERTISING ENQUIRERS
Contact the sales team on (03) 961 5176 | sales@academygroup.co.nz
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Business Development | 3D Technology in Business
A brave new world of technology beckons New technologies like 3D printing and virtual reality are going to have a profound impact on our lives and on business, says engineering academic and 3D expert Dr Don Clucas at the University of Canterbury. Where these technologies are now impacting noticeably is in health care. And into the future their significance for more areas of our lives, particularly in changing the way we manufacture custom goods, will become much more apparent.
And hearing aids are being made by 3D printing after scanning the inside of the ear.
Canterbury University is offering a new degree in product design that will train students in the use of these new technologies and to develop virtual reality software programmes and business skills.
3D printing is described as “additive manufacture” in that an object is built up from scratch, layer by layer, using various printing technologies and sophisticated software programmes. Our traditional manufacturing has been “subtractive manufacturing” where a product is made by cutting material into forms, creating a lot of waste.
“This School of Product Design degree will train our students for the future,” Don says. “We are not sitting back and waiting for the future to happen. “With all these technologies we are still only scratching the surface of what is possible.” Exciting developments in healthcare are seeing 3D printing being employed to manufacture implants and to produce the scaffold for making new organs and body parts. Dentistry has become a big user of the technology. An example is the 3D printing of a new crown.
“What it means is we can do incredibly complex parts that were never possible to manufacture in the past,” Don says.
“3D printing poses some important questions for our future.”
Photo courtesy of HIT Lab at the University of Canterbury
business and take jobs from people up the supply chain.
into machines for the making of perfectly fitting clothes. Easy personal customisation of goods will have a major impact.
“It is definitely not the answer to everything,” Don says.
For instance, if products will be produced by 3D printing and other technologies by many people in their homes, then retail shops and packaging and transportation of goods are not needed as much.
He gives an example of how 3D printing and virtual reality would work together. A 3D scan of your body is taken and put into a virtual reality software programme. Then virtual clothes are tried on in virtual reality and adjusted for the right fit or appearance.
That will be beneficial for the environment but could put large parts of industries out of
Via email, the clothes design and specifications are sent to the manufacturer who inputs them
Canterbury University College of Engineering 69 Creyke Road Ilam Christchurch www.canterbury.ac.nz
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www.centraltoday.co.nz March/April 2018 | 5
Management | Viewpoints
Kevin Vincent
Robyn Pearce
John Scott
Managing director of Vincent Consulting www.vincentconsulting.co.nz
Time management and productivity expert www.gettingagrip.com
Bartercard CEO for Australia and New Zealand www.bartercard.co.nz
Working with the Board
How to reduce stress and beat burnout
In earlier years I have both enjoyed, and endured, working with Boards of Directors.
A Southern Cross Health Society survey found that six in 10 New Zealanders feel stressed at least once a week, with this reducing to four in 10 among those aged 50 plus.
Boards including the CEO or executive manager should have very defined roles within the organisation. If these roles are not clarified and understood, complications and inevitably conflict will arise. I see responsibilities of Boards as being: 1.
Recruitment, management, mentoring and working collaboratively with the CEO.
2.
Providing direction through establishing the vision, mission, goals and strategic direction for the organisation.
3.
Establishing sound governance policy and process.
4.
Protecting the financial interests of the owners and the general wellbeing of the organisation including ensuring all stakeholders are benefiting from the relationship.
5.
Annual audits of the business and compliance with fiduciary duties.
To ensure a collaborative and unified relationship between the CEO and the Board requires having clearly defined roles for each participant. Tensions and disconnects occur. These are not all bad, as sometimes often disagreements lead to healthy debate and much improved outcomes. The trick is having the mutual respect for each party’s views. Listening to hear, listening to understand, valuing each other and trust are the most powerful tools in the governance tool box. It is important to have in place mechanisms and processes to handle conflict and disagreement so that best outcomes become possible. I recall working in a matrix management role where there were three regional CEOs. If two had a disagreement, the third person would mediate. The system worked extremely well.
The survey also revealed that financial and work related issues stress out younger Kiwis, while their older counterparts are more likely to be stressed by health/potential health issues. And apparently females are more likely to be stressed for more than half the working week. We all intellectually know that stress is something to try and avoid, yet when we’re caught in the spiral of it, changing our state seems near impossible. So, what can we do about it, apart from feeling depressed at what is apparently an increasing trend? The tips following are not designed for very extreme cases, but might be helpful if you’re dealing with lower-grade stress or burnout. Listen to and observe your body We all have a weak spot. For some it will be a sore back, or shoulders, or an old injury that starts to ache. For me it was an internal sense of shakiness – not visible to the casual onlooker. Some (mainly women) will burst into tears at inappropriate times. Others will get angry. Slow down For as long as necessary, cut back on as much as you can. For most, the easiest way to decide this is to make a written list of the tasks on hand – trying to do it in your head is too confusing. There will almost always be something you can defer, delegate or just stop doing. Ask for help
My first advice to ensure improved Board-CEO relations is for parties to effectively listen to each other at all times. Give people time to talk and share. Around the table are people with intelligence and varied experiences. Share the experience, value others' inputs and you will achieve greater outcomes.
Clarity and common sense are typical casualties of stress and burnout. You might have to ask someone else to help you if you can’t see the wood for the trees. Or you might give a family member or colleague permission to call you on markerpost behaviours.
Business plans are by nature fluid and have to be so. Our markets change. New legislation gets passed. What was a clearly defined market strategy now needs tweaking. The best Boards and CEOs understand this and must proactively work together with a sense of commonality and teamwork. They will then be more likely to establish the best positioning and strategy to survive and thrive.
Tidy up your environment.
The Board is there to support and encourage, to lead and to direct. Discussions should be constructive and positive rather than destructive and negative.
I’ve often written about this, as have many others. It’s the fastest way to claw back energy and productivity, counter-intuitive as it sounds.
The Board environment should be positive, affirming, supportive and encouraging. Owners, Boards, CEO’s staff and clients will all reap benefits.
Take time out
After all, their responsibilities are to the organisation and they are there to serve.
6 |March/April 2018 www.centraltoday.co.nz
An overload of paper, information or clutter is stressful. In my experience, the fastest stress-reducer in town is to sort out your office (and/or any other environment you work or live in.) Take regular power naps.
About every six to eight weeks have a ‘do nothing’ weekend (or a few more days if possible) away from any stress-creating situation. Don’t do anything looking remotely like work. Do nothing! You’ll be amazed how refreshed you feel at the end of the days off.
Working on your business, not just in it It’s the age-old dilemma — when do you find time to work on your business and not just in it? Sometimes it’s easier said than done, and despite knowing that you should do it, many small business owners don’t truly understand what it means and what the benefits are. Starting up a business isn’t easy. While there are many inherent advantages to it, i.e. being your own boss and having the flexibility that goes with that, there are many factors that need to be taken into careful consideration to ensure you get the balance right. Why did you want your own business in the first place? If you’re not fulfilling those requirements, then you’re spending too much time working in it. You need to start leading and not just doing. Delegation is key! Half the battle is hiring the right people; people you feel comfortable delegating to and the other half is creating effective work processes, so the business isn’t reliant on just one person – you! Delegating will allow you to concentrate on the strategy and long-term goals of the business. What are the priorities? With any small business you tend to find employees wear many hats – and the same goes for the boss. Work out what the priorities are and ensure open lines of communication between all staff members, so everyone understands the vision for the business and the part they play in the organisation. Processes Look at your processes – could they be made more efficient? Are there areas of the business that could be automated? Do your research and see what technology is out there that could help you and the business – what tasks could be eliminated or further delegated? Succession planning Attracting high-quality employees who are well trained, looked after and rewarded for their work will go some way to retaining them. When it comes to recruiting, it pays to think about how they might fit into your succession plans – what plans do you already have in place? You may not yet have any idea or think it’s too far in the future to think about, but having some sort of plan will help you to formalise your long-term goals for the business, and will help when it comes to hiring quality people. It doesn’t mean you’re passing the buck or abdicating — far from it. Learning to build a business with a supporting team will create success and satisfaction; a business that will continue to operate in your absence and might just allow you to enjoy the fruits of your labour occasionally, without having to constantly be the driving force.
Management | Viewpoints
Craig Hudson
Jane Cowan-Harris
Country manager at Xero New Zealand www.xero.com/nz
Head of WorkSpace IQ www.workspaceiq.co.nz
How technology can add value to your business
Making open plan-offices work for you
With the start of 2018 behind us, it’s a great time to take stock of what worked and what didn’t in your business in 2017 and plan out your business financial goals for the year ahead.
Do you work in an open-plan office? Are you planning to? If so, you need to think carefully about how you design and use your space.
It’s important to think about goals not just for 2018 but for the next five years. Think about where you want to be then, and how you are going to get there. Getting your finances sorted could mean you identify an opportunity, such as growth or whether you want your business to be more sustainable. Your goal could be as little as bringing an accountant onboard to help manage and advise on your business performance, or updating your technology to streamline processes so you get paid faster, improve visibility of finances or enable you to market to your customers move effectively. One Kiwi business that has used technology to help them grow, but still remain a sustainable business, is father and son Scott and Jack Bright. Scott Bright set up Envirocon in 2003 — which is now run by his son, Jack — with the aim of reducing waste in the local construction industry.
A recent report written by Professor Ann Richardson from the University of Canterbury and published in the New Zealand Medical Journal, shows that open-plan offices are not working as well as they should. While they’re sold to us as a way to increase teamwork and communication, the research shows that actually, open-plan offices cause both physical and mental health issues. One of the reasons that open-plan offices have become popular is that they are seen to be more economical in terms of space use. And even more so if hot desks are to be used, as less furniture is required, with transient staff members (for example sales reps) simply sharing these desks as they come and go. In any major city centre office space costs are at a premium, so using less space would appear to make good economic sense. In reality however, doing so may actually be more damaging and more costly to your business than you realise.
The pair, who have been turning surplus concrete into interlocking blocks used to construct bulk storage and retaining walls, have been export gold for the past 13 years.
Professor Richardson’s review also revealed that open-plan offices can increase emotional cognitive irritation. In other words, they stress people more, decrease mental work ability and productivity, and overall job satisfaction.
Envirocon has averaged roughly 25 percent growth since it started in 2003 and its blocks are now used throughout New Zealand and Australia. Currently exporting 4,000 to 5,000 tonnes of concrete a year to Australia; this is set to increase in the near future.
We’ve all heard the mumbling that goes on when a bad cold travels through a workplace like wildfire, and sickness also featured in the findings, showing that as well as being less efficient than people with individual offices, people in openplan offices got sick more often.
As the business has grown, so too have the responsibilities that come with it. By using Xero’s online accounting software, Scott and Jack were able to see if growth was possible and how to get there.
Disruption is another problem. It is well-researched that in an open-plan office, you may be interrupted on average every three minutes, with it taking between eight and 20 minutes to get back to what you were doing before you were interrupted.
With the ability to analyse its market, Envirocon has gained a deeper understanding of their varied customers. And using the cloud to access and analyse their accounts has meant they can work alongside their accountant remotely, instead of checking in every two months.
The cost of all these inefficiencies soon adds up.
So start considering whether you can use technology and cloud accounting software to improve your business this year. With access to your finances from anywhere, you can aim to make your business more efficient, give you greater transparency, and most importantly, give you time to spend on your business (and with family and friends), not on the books.
CHANGE YOUR JOB CHANGE YOUR LIFE!
The thought from Professor Richardson is that once we come to realise that they are not working as intended, open-plan offices will be eventually phased out. And the replacement? Possibly the local coffee shop, where the interruptions will be even more frequent? Who knows? We’ll just literally have to watch that space. Until then, take whatever steps you can to make your openplan office work better for your business.
Debra Buckley CEO of the New Zealand Institute of Management and Leadership www.nzimleadership.co.nz
Post-holiday blues The post-holiday blues - is there such a thing? You may recognise that ‘jump into January’ phase, when we are excited to be back and share our holiday stories with our work family. Also ‘forge into February’ momentum, when we are furiously ticking things off our to-do list. Some of us will also experience ‘marching in March’ — as in marching out the door and leaving a current role for pastures greener. It would seem that time off work has an impact on how we see our job. Why is it that for many of us, after just a few months back into the grind of daily work, we are feeling over it and seeking change, believing that somehow a new job will provide us with a new view on life? One explanation could be that most of us have jobs that were designed before we set foot in the interview room and we then simply slotted into it. By contrast, on holiday we spend most of our waking hours doing things we want to, throwing into focus how much we miss out on when we spend our days mostly under the direction of others. Our perception of choice could significantly influence whether we are content to stay, or decide to jump ship. So what can organisations do to keep their teams loyal and connected? We can find ways to be inclusive of each person’s priorities, develop a career path based on each individual’s personal strengths, and continue to focus on building a positive work culture. It’s a simple message — by accommodating the strengths in your people, you bring out their best and increase their opportunities for fulfillment. You could ask your team members what it would take to create a workplace they wouldn’t want to leave — a place where they would find it hard to imagine working anywhere else. Not all of this is about the tasks we have to do — it has as much to do with how we feel about the environment we do them in, the way we are asked to participate and how much freedom we have to express ourselves. Do ‘post-holiday blues’ exist? Sure they do… but with a little understanding and attention you can turn it around and keep your people from marching out the door.
PROUD
To be a finalist ONCE AGAIN in the last NetGuide Best Employment site category!
0800 486 329 | 2 IVAN JAMIESON PLACE, CHCH AIRPORT, CHCH 8053, NZ.
www.centraltoday.co.nz March/April 2018 | 7
Management | Viewpoints
EVENTS DIARY What’s happening on the business and entertainment front Martz Witty
Michele Hider
Head of the Martz Group www.martz.co.nz
Director of Priority Communications www.prioritycomms.co.nz
The day of reckoning
Staying happy under pressure
For many businesses, the end of the financial year is looming.
This last year I was the only person in our building of 20 offices that was working over Christmas and New Year. I had a mammoth project to finish and January 8 was D-day.
This year may be a little different as Easter falls right at the same time, which could be difficult for year-end stock take, especially if you are in a retail business. It is the time when the books are reconciled, the results are compared with previous years, the annual tax liability is calculated and the accountant tells you if you have had a good year or not.
Being a sun-loving, social creature, I found the prospect of two weeks alone in an empty building in the summer absolutely depressing. To make myself feel better, I took the Christmas lollies to work, treating myself to a jumbo licorice allsort whenever I was getting bored or stuck.
Depending on when you get your accounts completed, you may not get this news until next March, as tax agents have until 31 March of the following year to file your tax returns.
That lasted two days until I realised I was starting to feel a bit sick and could quickly become quite fat, as well as lonely.
By then you could be another year behind where you thought you should be. But should the results be a surprise to you? Assuming you set a financial budget at the start of the previous year and have good, accurate accounting software, you should already know whether you achieved your financial goals or not. Regular monthly reporting, including actual versus budgeted results, will have given you the opportunity to identify potential threats to your business and make adjustments along the way. As you were able to estimate your annual profit accurately, you will have paid enough tax during the year as well, so hopefully no paying use of money interest (UOMI) to the Inland Revenue Department. If you didn’t end up where you expected, do you know what went wrong? Have you put steps in place to ensure that the same issues don’t derail your business plans for the next financial year? Setting a budget now and introducing good management reporting for the next financial year will mean that next year you will be one of the businesses with “no surprises”. As accountants, we can only recommend that you get your annual financial statements and tax returns completed as soon as possible after the end of the financial year. This gives your financial advisor the opportunity to make comments on the accuracy of your management reporting, and to assist in setting up financial budgets for the next financial year, so you can ensure that your goals are realised in 2018.
I didn’t consciously keep thinking about what I could do to make my life better, but all of a sudden I found I was doing things differently. Perhaps it was the change in routine and the need to stay positive. These are some of the things that helped me stay buoyant, in case you ever find yourself battling a deadline when the rest of the world is playing in the sunshine. Firstly, I started making the most of Spotify on my way to and from work, to make it feel better going into the office. I began with exploring 70s folk singers, after hearing some Joni Mitchell on a Christmas movie, and discovered I don’t really like Joni Mitchell’s music, but adore Bob Dylan. After a walk with the dog or stint in the garden after dinner, my husband (who was also locked in his office from nine till six) and I would hunt out a good movie or find a comedy to watch together. If there was nothing going, I would read one of three good books that I had on the go. We also had after work get-togethers with our family. And because I was sitting for long periods of the day, I increased the amount of exercise I was doing — running early in the morning or dancing around at a step class to give myself a boost. You might say that all of this is about work-life balance. But I wonder how many people actually do all of this in their day to day lives. I know I don’t. I usually listen to the news not music in the car, generally have a timeslot rather than unlimited time to chew the fat with family, I exercise but not enough to feel really healthy, and I love reading but too often fall into bed exhausted. As well as completing a mammoth project, I’ve learnt a lot about what makes me feel good this summer.
TUESDAY, APRIL 3 BNZ CONNECT Not a BNZ customer? That’s okay! This event is open to anyone and everyone — expand your network and share your experience and expertise and gain from others in similar situations. BNZ Connect is all about helping you to grow and manage your small business. Learn about common mistakes people make when selling their business, from LINK Business experts, before you make them. The event is free to attend but spaces are limited so you have to get in quick. For more information, go to: www.bnz.co.nz.
WEDNESDAY, APRIL 4 DATA GOVERNANCE IN THE REAL WORLD Practical steps and solutions to manage your data governance. Gain confidence to prioritise the important things that will bring you real return on investment and convince senior management of its relevance to success. These skills expand any budget and with whatever resources you have available. For more information, go to: www.knoware.co.nz.
FRIDAY, APRIL 6 OTHER PCBUS (DEALING WITH SUB-/CONTRACTORS) Sub contractors, contractors and any other businesses you deal with are PCBUs, according to the Health & Safety at Work Act 2015. To ensure you are meeting H&S regulations, you need to understand everyone’s duties and where their duties overlap with your own. This course covers everything you need to know to ensure a safe working space involving multiple PCBUs. For more information, go to: www.businesscentral.org.nz.
THURSDAY, APRIL 12 THE 2018 FOUR STEPS TO GREATNESS PROGRAMME Voted the best leadership company in New Zealand, the Australasian Leadership Institute is giving you the tools and techniques to better your success. The Four Steps to Greatness Programme covers: mental toughness, managing conflict, the art of influence and personal effectiveness. Work alongside others with similar ambitions to your own and utilise the one-onone time with one of the world’s leadership experts. For more information, go to: www.australasianleadershipinstitute.com.
MONDAY, MAY 28 PARADIGM SHIFT Calling all architects and designers! Paradigm Shift is here for you to learn about all the latest products and technology in your industry. Be inspired by international keynote speaker Lauren Vasey, with extensive knowledge on computation and robotic fabrication being just the tip of the iceberg she is bound to get your mind whirling. CPD points are available. For more information, go to: www.paradigm-shift.co.nz.
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EMPOWER YOURSELF IN 60 SECONDS We know you’re busy and time is precious... but the fact remains: knowledge is power! So we’re doing our bit to empower you, 60 seconds at a time. Each Wednesday, Magazines Today’s ‘60 Seconds of Success’ email is distributed. These 60 Seconds of Success tips give you the knowledge to work smarter, faster and more efficiently. Sign up for your FREE ‘60 Seconds of Success’ weekly emails at
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rebecca@haymanqs.co.nz • www.haymanqs.co.nz 8 |March/April 2018 www.centraltoday.co.nz
Part of the
Management | Time Management
Ten tips for perfect punctuality
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By Lydia Truesdale
1. Lose the snooze button ‘Begin as you mean to go on, and go on as you began’. Think of your alarm as the first appointment of the day – if you hit snooze for five minutes, you’re then five minutes late, which could set the tone of your entire day and make you five minutes late for the succession of following appointments. It’s hard to make that time up.
2. Fill your tank the night before Ever found yourself annoyed at having to stop for gas without having remembered to factor it in? Evade the frustration by making a quick trip the night before.
3. Live by the Two-Minute Rule A notion pioneered by productivity guru David Allen, if something is expected to take two minutes or less to complete, do it immediately; if it will take longer than two minutes, put it on your schedule. This will help you from running overtime on menial tasks and putting you behind for the rest of your day.
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4.Cosy up with time cushions Time cushions are pockets of extra time that, if built into your daily agenda, allow for the things that can – and always do – go wrong, or the things that take longer than expected. Tip: Build time cushions around tasks with completion times you’re uncertain of, or that you know can be affected by other variables.
5. Play host when possible Circumvent travel time and play host when possible. The only downside to playing host is the post-meeting clean up time, but providing you aren’t expecting any other guests, this task can be saved for the non-business hours of the day or delegated to someone else.
"If something is expected to take two minutes or less to complete, do it immediately; if it will take longer than two minutes, put it on your schedule."
6. Enlist smart technology There are apps that run in the background of your computer or phone and alert you if you’re spending too long on certain tasks. With this
information, you’ll have a better understanding of how your day is spent and where you can cut timewasting and savour extra minutes.
7. Use the waiting room as an office Make a point of being early to appointments and use that downtime to clear emails, catch up on news, research the person you’re about to meet with or the topic you’ll be discussing, maybe even give Gran a call. There’s always something you can do. Tip: If you’re a forgetful type, make a list on your phone of the menial but necessary tasks you encounter on a daily basis that can be saved for waiting-room downtime.
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8. Keep big-picture to-do lists At the top of your daily to-do list, write a bigpicture goal of yours, like “Get a promotion” or “Save for a holiday”. A subliminal reminder to structure your day so that each and every task leads back to or supports your big-picture goal, this technique is also likely to help you achieve your goal faster.
9. Treat punctuality like you treat your appearance What good is it being impeccably presented if it’s marred by tardiness? People today are time poor and no longer is dressing well a determining factor of success; we have Steve Jobbs to thank for that. They’d rather you were punctual and unfashionable than tardy and swanky.
10. Give up on the idea of doing it all “Life is like a buffet. You want to eat everything, but you can’t. You only have one stomach,” says self-help author Shlomo Bregman.
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www.centraltoday.co.nz March/April 2018 | 9
Management | Leadership
12 daily habits of exceptional leaders By Travis Bradbury
Great leadership is indeed a difficult thing to pin down and understand. You know a great leader when you’re working for one, but even they can have a hard time explaining the specifics of what they do that makes their leadership so effective. Great leadership is dynamic; it melds a variety of unique skills into an integrated whole. Great leadership is also founded in good habits. What follows are the essential habits that exceptional leaders rely on every day. Give them a try and see where they take your leadership skills.
1. Effective communication “The more elaborate our means of communication, the less we communicate.” - Joseph Priestley Communication is the real work of leadership. It’s a fundamental element of how leaders accomplish their goals each and every day. You simply can’t become a great leader until you are a great communicator. Great communicators inspire people. They create a connection with their followers that is real, emotional and personal, regardless of any physical distance between them.
3. Adherence to the Golden Rule +1 6. Humility “The way you see people is the way you treat them, and the way you treat them is what they become.” - Jon Wolfgang von Goethe The Golden Rule – treat others as you want to be treated – assumes that all people are the same. It assumes that, if you treat your followers the way you would want a leader to treat you, they’ll be happy. It ignores that people are motivated by vastly different things. One person loves public recognition, while another loathes being the centre of attention. Great leaders don’t treat people how they themselves want to be treated. Instead, they take the Golden Rule a step further and treat each person as he or she would like to be treated. Great leaders learn what makes people tick, recognise their needs in the moment, and adapt their leadership style accordingly.
4. Self-Awareness “It is absurd that a man should rule others, who cannot rule himself.” - Latin Proverb Leaders’ gaps in self-awareness are rarely due to deceitful, Machiavellian motives, or severe character deficits. In most cases, leaders — like everyone else — view themselves in a more favourable light than other people do.
2. Courage
Self-awareness is the foundation of emotional intelligence, a skill that 90 percent of top performing leaders possess in abundance. Great leaders’ high self-awareness means they have a clear and accurate image not just of their leadership style, but also of their own strengths and weaknesses.
“Courage is the first virtue that makes all other virtues possible.” - Aristotle
5. Passion
Great communicators forge this connection through an understanding of people and an ability to speak directly to their needs.
People will wait to see if a leader is courageous before they’re willing to follow his or her lead. People need courage in their leaders. They need someone who can make difficult decisions and watch over the good of the group. They need a leader who will stay the course when things get tough. People are far more likely to show courage themselves when their leaders do the same. Adversity emboldens courageous leaders and leaves them more committed to their strategic direction.
“If you just work on stuff that you like and are passionate about, you don’t have to have a master plan with how things will play out.” - Mark Zuckerberg Passion and enthusiasm are contagious. So are boredom and apathy. No one wants to work for a boss that’s unexcited about his or her job, or even one who’s just going through the motions. Great leaders are passionate about what they do, and they strive to share that passion with everyone around them.
“Humility is not thinking less of yourself, it’s thinking of yourself less.” - C.S. Lewis Great leaders are humble. They don’t allow their position of authority to make them feel that they are better than anyone else. As such, they don’t hesitate to jump in and do the dirty work when needed, and they won’t ask their followers to do anything they wouldn’t be willing to do themselves.
7. Generosity “A good leader is a person who takes a little more than his share of the blame and a little less than his share of the credit.” - John Maxwell
Great leaders do that by telling stories and painting verbal pictures so that everyone can understand not just where they’re going, but what it will look and feel like when they get there. This inspires others to internalise the vision and make it their own.
10 |March/April 2018 www.centraltoday.co.nz
12. A sense of purpose “You don’t lead by pointing and telling people some place to go. You lead by going to that place and making a case.” – Ken Kesey
Authenticity refers to being honest in all things – not just what you say and do, but who you are. When you’re authentic, your words and actions align with who you claim to be.
Dr Travis Bradberry is the award-winning co-author of the #1 bestselling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart, a world-leading provider of emotional intelligence tests and training. Article kindly supplied by TalentSmart.
“Just be who you are and speak from your guts and heart – it’s all a man has.” - Hubert Humphrey
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This can sound complicated – but it doesn’t have to if you talk to the right people.
“Management is like holding a dove in your hand. Squeeze too hard and you kill it, not hard enough and it flies away.” - Tommy Lasorda
9. Authenticity
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You’ve probably heard people talk about digital marketing, Google AdWords, online traffic, SEO
10. Approachability
People like to feel like they’re part of something bigger than themselves. Great leaders give people that.
Right now there are people looking for a business just like yours. However, if you don’t have AdWords, there’s a very good chance they’ve just clicked one of your competitors’ websites.
and social media. Then on top of all that, you need to have a lead generating web presence with good traffic etc.
Leaders who are authentic are transparent and forthcoming. They aren’t perfect, but they earn people’s respect by walking their talk.
Great leaders make it clear that they welcome challenges, criticism and viewpoints other than their own. They know that an environment where Great leaders are generous. They share credit and people are afraid to speak up, offer insight and offer enthusiastic praise. They’re as committed to ask good questions is destined for failure. their followers’ success as they are to their own. By ensuring that they are approachable, They want to inspire all of their employees to great leaders facilitate the flow of great ideas achieve their personal best – not just because it throughout the organisation. will make the team more successful, but because 11. Accountability they care about each person as an individual. “The ancient Romans had a tradition: Whenever 8. Infectiousness one of their engineers constructed an arch, “The very essence of leadership is that you as the capstone was hoisted into place, the have to have a vision. It’s got to be a vision engineer assumed accountability for his work in you articulate clearly and forcefully on every the most profound way possible: He stood under occasion. You can’t blow an uncertain trumpet.” the arch.” - Michael Armstrong - Reverend Theodore Hesburgh Great leaders have their followers’ backs. They Great leaders know that having a clear vision isn’t don’t try to shift blame and they don’t avoid enough. You have to make that vision come alive shame when they fail. They’re never afraid to say, so that your followers can see it just as clearly as “The buck stops here,” and they earn people’s trust by backing them up. you do.
Let’s start with the basics
form of advertising you can measure, then increase or decrease, so you can manage your workflow accordingly!
Your followers shouldn’t be compelled to spend time trying to figure out if you have ulterior motives. Any time they spend doing so erodes their confidence in you and in their ability to execute.
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Management | Finance
Five ways to avoid a cash flow hangover Accounting software provider MYOB has five simple tips for avoiding the cash flow crash that will help mitigate the impacts of business seasonality. 1. Make hay while the sun shines “During peak times, we see countless businesses crammed full of customers and people lined out the door waiting to be served. A lot of small businesses get very busy during the high season and miss sales opportunities because they haven’t catered well enough for the bump, meaning people end up going elsewhere,” says MYOB head of small business, Ingrid Cronin-Knight. “Make every sales opportunity count. This is a time of year when customers are willing to spend money, so be ready to cater for that increase in traffic. Gear up in advance with staff and stock so you can keep the cash registers ringing.”
2. Stash the cash To help your business during low cash-flow periods, make sure you build up a reserve of cash when cash flow is good. It is easier to build a decent cash reserve for the down times if you have taken advantage of every customer dollar while the register is running hot. “Setting money aside will tide you over the quiet periods when foot traffic dries up and the phones stop ringing,” Ingrid says. “Put some money aside for paying business taxes when they fall due. Don’t fall into the trap of spending all your cash during the peak times, only to leave the cupboard bare during those lean months when the taxman comes knocking.”
3. Look ahead
Like a ship’s captain on the deck peering through a telescope, business owners should be able to spot storms on the horizon when sales start to drop and cash flow is tight. Good owners, especially if they have been in business for more than a year, should plan for drops in sales and delays in getting paid. “Talk to your customers and try to pick where business confidence is going. The summer period is a great time to do some study and get a read on trends in your industry. “There is some great business writing out there and it’s worth having a look at what the Reserve Bank is saying about where the
economy, inflation and interest rates are heading. “Understanding your own business patterns alongside the wider economy will help you spot the peaks and troughs to come – and provide for them in advance.”
4. Keep a few promotional aces up your sleeve
Smart promotional discounts during the slower months can help boost flat sales. Create some
Smart and quick sales campaigns can give your business a vital boost in cash flow when all your competitors are struggling.
targeted marketing campaigns in advance that you can quickly promote to your customer base if needed. Smart and quick sales campaigns can give your business a vital boost in cash flow when all your competitors are struggling. Being proactive can start cash flowing again in your business – and digital marketing campaigns can reach your customers no matter if they’re on the beach or around the BBQ.
5. Hire a flexible work force For most businesses, labour cost is their largest expense. If you are in an industry with big swings in customer demand, it makes sense to get your rostering right. Make sure you have a labour model that allows you to be flexible with your staff during peak periods as well as during the lull. “It also means being upfront and transparent with staff about what will be required of them through the summer months. Your employment contracts should accurately reflect the demands of your workplace,” Ingrid says.
Six keys for the
end of the financial year The financial year for New Zealand businesses finishes on the 31st of March and can be a stressful time for many business owners. Research has shown that many owners will be pulling all-nighters and missing out on time with friends and family in order to complete their compliance obligations. MYOB national sales manager and chartered accountant, Scott Gardiner, says that it is easy for small business owners to leave their end of financial year obligations to the last minute. “Often SMEs become so focussed on day to day operations of running a business that some of the less exciting aspects, such as bookkeeping, can get pushed aside – creating more pressure in the reporting season,” he says.
Various remuneration packages are available comprising of retainer plus commission and bonuses. Contact: Clive Greenwood on: (03) 961 5176 or email clive@academygroup.co.nz | www.magazinestoday.co.nz
1. Discuss taking advantage of deductions, write-offs and rebates with your accountant and review your asset's register to write off worthless stock, plant and equipment. 2. Give your accountant or bookkeeper a complete copy of all your financial files – or give them access to your cloud files so they can do the work for you. 3. Give your payroll reports a final once-over. Although you don’t need to provide a summary to your employees, it’s a good idea to give them Earning Certificates as these can be used to check information provided by Inland Revenue. 4. Finalise end of year adjustments with your accountant or bookkeeper and once changes have been updated, lock all accounts relating to that year so that data remains accurate. This will help ensure an easy transition into the new financial year.
“While early preparation is best, it is still not too late for business owners to get their accounts in order. “While early preparation is best, it is still not too late for business owners to get their accounts in order. There’s a few things that all businesses can do to make sure they’ve got everything in order
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and are ready to start the new financial year on the front foot:
5. Create a separate copy of your accounts and back it up – it’s better to be safe than sorry. It’s also always a good idea to print key reports like P&L, balance sheet and general ledger listings for the financial year and store them securely. 6. Finally, reflect on your business plan and make sure you’re on the right path. It’s a good chance to consider how your business can benefit from cloud accounting solutions that will make the next end of financial year easier to manage.
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Part of the
www.centraltoday.co.nz March/April 2018 | 11
Management | Life and Style
Lifestyles
1. 1.
By Lydia Truesdale
1. Selfly camera case Currently for pre-order on Kickstarter, Selfly is an autonomous flying phone case and camera which easily fits in your pocket. Using high-end stabilisation technology, Selfly is camera system that attaches to and operates in full cooperation with your phone, for the perfect standing or hovering 12MP shots.
2.
RRP: from $100 USD www.kickstarter.com
2. Freedom Furniture Karve Buffet in Natural A melting pot of the finest woods into one gorgeous natural statement, the Karve Buffet three door fuses birch, walnut, poplar, oak and pine woods, all encased in a stunning Acacia body. Bringing the freshly cut aroma of the outdoors in, this handcrafted buffet is thoughtfully designed to store all household items. RRP: $1,299 www.freedomfurniture.co.nz
3.
3. Freedom Furniture Marled Floor Rug
4.
With its soft hues and richly tactile textures, this jute rug could tempt even the most adventurous types indoors this summer. Measuring a generous 200x300cm, the Marled is a natural choice for any room. Beautiful in design and durable in make, the Marled was created with customers’ comfort and lifestyle in mind. RRP: $329 www.freedomfurniture.co.nz
4. Breville Oracle Touch Automated Espresso Machine Breville’s most popular-selling model right now, the Oracle Touch Automated Espresso Machine simplifies how to make your favourite cafe coffee into three easy steps – grind, brew and milk. You can easily adjust the coffee strength, milk texture or temperature to suit your taste. Create and save up to 8 personalised coffees then swipe, select and enjoy! RRP: $3,599 www.breville.co.nz
5.
5. Maxwell Williams Ceramic Tile Coasters Make a confident fashion statement for your home or office with a burst of colour from Palm Springs. Perfectly juxtaposed alongside on-trend natural tones, the Maxwell Williams coaster range comes in four striking colours and designs: Frangipani Green, Hibiscus Red, Orchid Blue and Passionfruit Yellow; each capturing the beauty of the desert in bloom. RRP: $14.99 www.ballantynes.co.nz
6. Kubb Brothers Kubb Set The popular Swedish throwing game sweeping the globe, Kubb, is enjoyed by children and adults alike. Kubb Brothers in Havelock North offers the finest Kubb sets around, handcrafted from sustainable hardwood and finished with protective oil. Played on a 5m by 8m pitch of grass, sand, gravel, snow or even astroturf, by any number of people from two to six, the object is to knock over wooden blocks by throwing wooden batons at them. RRP: $260 www.kubb.co.nz 12 |March/April 2018 www.centraltoday.co.nz
6.
Motoring | Luxury Cars
Lamborghini Terzo Millennio Lamborghini has unveiled a visionary hypercar concept, arguably unlike any other. The Terzo Millennio uses innovative self-healing materials for its body, supercapacitors that power electric motors integrated into each wheel, and the ability to store energy in its carbon fiber body. No easy task, which is why Lamborghini is partnering up with two laboratories of the Massachusetts Institute of Technology (MIT). The partnership, realised in the Terzo Millennio, is taking automobile technology away from conventional batteries to harness the potential of supercapacitors, and investigating new
manufacturing routes for the carbon fiber body shell, which will enable it to be used as an energy storage system. The project also aims to combine the technology to continuously monitor the whole carbon fiber structure, with the concept of “self-healing”. The target is to provide the Terzo Millennio with the ability to conduct its own health monitoring to detect cracks and damages in its substructure. So it acts smart, goes fast and looks bonkers… very Lamborghini!
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www.centraltoday.co.nz March/April 2018 | 13
Cover story | Lynley Dodd
'IT'S BEEN GREAT' By Lydia Truesdale
Learnings in life and business are learnings in life and business; they belong to more than the field or culture in which they were realised. As one of New Zealand’s most beloved and celebrated authors, Dame Lynley Dodd offers invaluable insights we would all be better off for soaking up.
14 |March/April 2018 www.centraltoday.co.nz
Cover story | Lynley Dodd Award, the latter being presented by Dr Seuss A Hairy start to her career “One has to be self-critical Learnings from Lynley himself. Successful people tend to live by a routine Dame Lynley is known for her evocative portrayal In 2002 she was made a Distinguished or one tends to accept that encourages achievement. Lynley is no of animal behaviours and personalities; punchy Companion of the New Zealand Order of Merit different and through the decades and even a prose in rhyme complemented by eloquent something that’s second for her services to children’s literature and technological revolution, her creative process has illustrative story telling. But she admits writing remained very much the same and involves her was not easy to begin with because it was never book illustration. best and that’s no good, being hyper-critical of herself. something she had aspired to do. you’ve got to aim for best “One has to be self-critical or one tends to accept On the contrary, the introduction of Hairy “You should never carry something that’s second best and that’s no good, Maclary to the world was always meant to be. every time.” you’ve got to aim for best every time. However You could almost say it happened through on with something which there comes a point where you can thrash on divine intervention. forever and finally not get anywhere; at some actually may be niggling at Lynley was just a few years into her literary point you’ve got to say stop,” she says. career, working on her book Wake Up, Bear, you to be changed.” “But then of course marinating time is very good when she received a panicked phone call from The world today is a starkly different place to the one Dame Lynley was born into. The only child of Scotsman Matthew Weeks, a well-respected forestry worker in the North Island, and New Zealand-born Elizabeth Weeks, Lynley grew up in remote forestry settlements and admits “there wasn’t a great deal of entertainment – in fact there wasn’t any – so we made our own”. She remembers the day that Dr Seuss entered her world well. Not with hindsight; not because, little did she know, that in years to come she would be the recipient of a literary award presented by Seuss himself, but because he was, in essence, like a breath of fresh air. “I was born in the 1940s, books were very serious at that time and lunatic ideas like Seuss’ hadn’t really been around, so when I first came across his books, it was a revelation that anyone could be so silly and have such fun,” Lynley says. Having befriended creativity for so long it was a natural progression into a career in the arts. Lynley graduated from the Elam School of Fine Arts, University of Auckland with a diploma in Fine Arts and took up residency as an art teacher at Queen Margaret College in Wellington. That lasted approximately five years and we have Lynley’s cousin in law and fellow literary wonder, Eve Sutton, to thank for introducing Lynley to writing, and consequently, New Zealand to Lynley. Their collaboration on Eve’s My Cat Likes to Hide in Boxes – a book inspired by the antics of the Dodd family cat Wooskit, who later morphed into Slinky Malinky thereby continuing to provide inspiration and ideas – for which Lynley did the illustrations, gave Lynley her first taste of a career in literature and, next thing you know, “I just got to the point where I thought it would be nice to do both!” Three years later, in 1976, Lynley authored her first published book: The Nickle Nackle Tree.
“To be able to put something away for a while and come back to it, the mistakes or the awkwardness suddenly jumps out at you. I spend a very long time in the marinating process!”
too. I find with my work particularly, that to be able to put it away for a while and come back to it, the mistakes or the awkwardness suddenly jumps out at you. I spend a very long time in the marinating process!”
Some current authors and artists use technology as part of their process; Lynley still writes and draws by hand. She admits a “big barrier” seems to go up between her and the writing if she does it by computer. As for whether writing for children itself has changed as much as the process to publish it, she encourages writers to “just continue to write what they want to write”. “Writing for children really doesn’t change. Children like the same things, I’m writing the
her publisher. Another author, albeit on the other side of the world, was about to release their book entitled Wake Up Bear, It’s Christmas and this encroached one step too far into familiar territory. Was it possible for Lynley to produce another, entirely different story, by deadline? Lynley opened her notebook and Hairy Maclary literally jumped from its pages. Or rather, more accurately and less romantically, but serendipitously nonetheless, out fell the sketch of Hairy Maclary on to the floor and the rest as they say is history.
Hairy Maclary and his squad of rapscallions have even been immortalised in bronze in her hometown of Tauranga. Lynley says of the awards, “It’s a vote of confidence in what you do, which is rather nice because we’re not all confident all the time.
Lynley confesses that her life has provided a lot of the inspiration for the stories.
“I’ve been thrilled with all the ones I’ve had, they’re all very special, it’s been great."
Hairy was based on a number of dogs she had known or heard of – small, disobedient terrier
There’s been no suffering for her art: Lynley is in her upper 70s now and as fit and ready as ever to bring her next characters to life. She promises she’ll “try not to [retire] but I am getting on, I’ve been around a long time now!
“All you have to do is listen really because the best ideas are actually already out there. They’re floating around in the ether all the time, you’ve just got to catch them as they come past.“
“But I would find it difficult to not be thinking about new books. I’ve got one or two ideas I’d like to get on with at some stage, it’s just a matter of choosing which idea to work on really.” Like many will tell you, it’s not about having an original idea as much as it is about delivering the idea. “All you have to do is listen really because the best ideas are actually already out there. They’re floating around in the ether all the time, you’ve just got to catch them as they come past.
same sorts of things now that I did then, the only difference I would say there is between then and now is that printing techniques have made it easier to have all sorts of effects in the illustration and a lot of illustrators work on computers now too.”
types. Schnitzel was based on her teenage dog, Shaun – a longhaired dachshund. The family’s first cat (Wooskit) provided the idea for Slinky Malinki, and Scarface was based on a childhood cat the family had inherited name and all called Squib.
When it comes down to it, Lynley says, “Books don’t go out of fashion. I don’t think children will ever be so wedded to their devices that they don’t want to sit with a parent or grown up of some kind and read books together.”
It wasn’t just New Zealanders or children that her characters captivated so: the world over took to Hairy Maclary and friends like Hairy and friends took to Donaldson’s Dairy.
She dishes advice in spadesful but what’s the best piece of advice she’s ever been given? “By far the best [advice] I’ve been given was by Dr Seuss, which is a well-known one actually, ‘Never get wedded to a good line’ – a version of ‘Be prepared to murder your darlings!' “Which is such a useful piece of advice – you should never carry on with something which actually may be niggling at you to be changed.” Lynley says that goes for the illustrating as much as the writing. It probably also goes for life in general, because it sounds an awful lot like the principle of the Sunk Cost Fallacy, that is, the ‘misconception that you make rational decisions based on the future value of objects, investments and experience, when in truth your decisions are tainted by the emotional investments you accumulate, and the more you invest in something the harder it becomes to abandon it’.
When asked why she thinks this is, Lynley’s modest response is that her stories involve something getting away with naughtiness – and any child (and as it turns out the odd adult) enjoys naughtiness. The Hairy Maclary series is her most celebrated but to date, Dame Lynley has published a total 34 books over her 44 year-long career (and counting); the most recent, Scarface Claw, Hold Tight!, hitting bookshelves last year. It’s believed she has sold more than 10 million copies of her children’s books worldwide and she’s been acknowledged accordingly:
“Real life is much more interesting and much funnier than anything you could dream up and the newspaper is terribly useful for providing ideas, there are so many extraordinary stories. That’s the kind of thing that inspires me. That’s where ideas come from. “I get some lovely letters [fan mail], and sweet, they’re an absolute hoot, I have a great deal of fun with those. “It’s what keeps me on my toes really. If one thinks back to childhood and to how important those books are – to read again the favourite books that meant so much in childhood is to transport oneself back to those times, to remember vividly all the feelings, excitement and fun in those early readings – you realise the lasting effect a book can have on a child and how important it is to get it right in your own work.” Among those children is the next Prime Minister, the next Ernest Rutherford, the next Kate Sheppard, the next Lynley Dodd. Be like Lynley and deliver to others nothing but greatness and the prospect of infinite possibility.
In her career Dame Lynley has been the worthy recipient of numerous esteemed awards including the Children’s Book of the Year Award, which she outright in 1984, 1986, 1988 and 1992. She’s also won the New Zealand Book Award, the Margaret Mahy Award, and the Esther Glen www.centraltoday.co.nz March/April 2018 | 15
Interview | John Scott
BARTERCARD’S
BIG MOVE By Natalia Rietveld
Bartercard New Zealand CEO John Scott takes on Australia, combining trans-Tasman operations, bridging the gap for networking across the ditch.
16 |November/December 2017 www.centraltoday.co.nz
Interview | John Scott Contrary to his new title, John Scott is taking off his CEO cap and stepping back into his apprentice shoes as he enters a new market. “As with anything when you take over a new business, or get involved in it, you have to go in with an open mind and open eyes,” he explains, “You have to be present, spend time with people, listen to their concerns and watch and learn.” Though John confesses it is all very exciting, he is refraining from the ‘guns blazing’ approach “you have to look at what is sustainable,” he says. “It’s not about imposing it’s about empowering.” Having been CEO of Bartercard NZ for the past five years and having had extensive involvement in business finance and data, John knows a thing or two about the systems in place and how it all operates however he is very aware that there will still be a transition phase and Australia is a very different market. “I’m not going to go in and rush any decisions, we are going to do a proper 90-day review. “You always have uncertainty with transition, the key thing is to not make the mistake that Australia is the same market as New Zealand. You’re dealing with a very different culture, a very different business climate and a different approach to members. As a result, I almost have to be an apprentice again and learn and be guided by the team in Australia.”
“It’s not about doing a hundred percent of your business through Bartercard, we are talking maybe only five percent of your business, it’s complementary to your cash business. But if you do it properly, it then means you improve your margins and returns on the cash business that you have, because you’re conserving cash and investing it in the areas that you want it to go into.” – John Scott
No one likes spending money Admittedly we are all a little Dutch, as the saying goes, when it comes to spending money. Wanting to hold onto cash is universal and that’s why people love a good old-fashioned barter. Exchanging goods or services between one company to another is often a win-win, until the company you’re bartering with doesn’t have anything you need at the time — cue Bartercard. Bartercard is essentially business-to-business networking. By being a member of Bartercard, you’re gaining customers that may have otherwise looked the other way, but due to the comradery between members, not only can you gain new customers, you can potentially gain new goods or service suppliers, if not, you now have accumulated trade dollars to spend elsewhere when you need to.
Bartercard has 24,000 businesses onboard and 55,000 cardholders throughout Australia, New Zealand, China, the UK, the USA, France, India, South Africa, Thailand with Israel due to come onboard this year.
“The key thing is to not make the mistake that Australia
The question you need to be asking yourself, is how often do you have resources going to waste?
different approach to members.”
Staff being under-utilised, a hotel room left empty, a restaurant below full capacity? Bartercard utilises that downtime and spare capacity. By using it in trade you are effectively getting something you would have otherwise never had. Creating new business without having to put rooms or tables (as an example) up at discounted rates. “We are all about you growing sales without discounting,” John clarifies, “it then allows you to reinvest those sales into other areas.” Through Bartercard, your sales can grow around 10 percent in the first 12 months. Once you become a member you are not then left to your own devices; Bartercard continuously offers networking events and trade show opportunities to further increase your reach, as well as providing free advertising nationally and internationally.
is the same market as New Zealand. You’re dealing with a very different culture, a very different business climate and a – John Scott
It takes more than one It’s not often you’ll hear from a CEO, stepping into a greater role, that they ultimately want to achieve redundancy. “I want to develop successors, but more importantly, if I do my job properly my role won’t exist.” He says this because, by empowering his staff to give it their all, there will be no hierarchy, it’ll be an even playing field utilising the best of finances, technology and innovation. John holds his team in New Zealand in high regard and says he is only a very small piece of the puzzle that is Bartercard. The Kiwi ingenuity gene, he says, is alive and well and he is eager to see what can be unlocked in Australia.
“I just think because of the time differences it is working very well, but you have to make sure to eat well and exercise and have some down time and be sure to measure and pace yourself.” Sounding like he seems to have it all worked out he jokes, “the theory is great the reality might be totally different,”– the scale of the job he is undertaking clearly not having any effect on his humour. His wife and two daughters are aware that it will be a busy few months while John is finding his feet and adapting to the new lifestyle.
John laughs that his family don’t really miss him too much; he arrived home recently to “I’m very humble about the opportunity and the a house full of his daughter’s friends who trust that has been put in me by the board, clearly were practicing for The Royal Family Varsity Crew they recognise the innovation that we have over “It’s not about doing a hundred percent of your auditions (a dance group), and they barely batted here and our new approaches, and because we business through Bartercard, we are talking have done it in very lean way, they want to similar an eyelid when he walked through the door. maybe only five percent of your business, it’s complementary to your cash business. But if you things done in Australia. It’s a huge testament to “When you’re busy with your own dreams, the team over here, I am just the figurehead, it’s do it properly, it then means you improve your life goes on as usual,” he continues. all credit to them.” margins and returns on the cash business that “We realise it is a great opportunity and we you have, because you’re conserving cash and His team are responsible for hundreds of will just take it as it comes.” investing it in the areas that you want it to go into. initiatives within Bartercard including building Bartercard’s Marketplace to simplify and It’s exciting times for the Bartercard network, It’s important to note that for all taxation expand trading across their network, which they John is already in the process of developing and accounting purposes one trade dollar is managed to complete in under three months. a shared service model to support the equivalent to one New Zealand dollar. It “All I had to do was push go,” John says, clearly requirements of the enlarged business and digital is a well-recognised and accepted method beaming with pride from the result. transformation will remain a key focus. of payment. Marketplace has been wildly popular among Members have a lot to look forward to in the Every new member of Bartercard receives an members within New Zealand, so much so coming months and years. interest-free line of credit, so trading with other that, come Easter, it will be launched in members can begin immediately. Admittedly John’s a bit biased, because he Australia as well. As a means of connecting businesses and truly believes in the power of his product. His “My style of leadership is you invert the pyramid expanding networks, John wants to make enthusiasm for not only the company but the and I’m at the bottom. It’s about getting the right the process as easy as possible, which is people within it was apparent from the moment people and giving them the right resources and why combining New Zealand and Australian our conversation began. empowering them to get on and do their job.” operations was the obvious choice. It’s a big job, no one is denying that, but John “A lot of the business is being done across the Settling in has managed to utilise the time difference, trans-Tasman and we want our members to be and replacing his office chair for the golden able to, more easily, facilitate that across the two John’s home-base remains in Auckland sands of Surfers Paradise is accumulating and you’ll believe him when he says splitting economies. It’s a simplification of the model, no complaints, “Welcome to my new office,” his time evenly between both countries is what do members want more from us and how going smoothly. he muses. do we provide that for them?” www.centraltoday.co.nz March/April 2018 | 17
Focus | Brunton Engineering
Engineered solutions One of the most exciting design and build projects that Palmerston North one-stop-shop Brunton Engineering has worked on lately was the New Zealand Defence Force battle training facility in Auckland; a multi-story complex that used over 420 tonnes of ballistic steel, and hundreds of tonnes of rubber and timber.
management services, “providing the customer with the complete package, from start to end,” says Derek.
Brunton Engineering curently employs 18 full time and two part-time staff, as well as many sub-contractors.
“With this expansion, the team numbers have also increased, which provides the customers access to a greater range of skill, and an improved standard of on and offsite certification,” he says.
“With our modern, fully equipped workshop in conjunction with our range of sub-contractors ready to assist, we have the capabilities on hand to complete any job, big or small, that our customers may enquire about.”
Brunton Engineering Ltd 112 Kaimanawa Street Kelvin Grove Palmerston North (06) 353 7200 Shelley.Stewart@bruntonengineering.co.nz www.bruntonengineering.co.nz — Advertising Feature
CNT
One challenge they face is finding highly skilled trades people. “Unfortunately not everyone thinks like we do and is willing to take apprentices on. The forecast moving forward looks promising and we hope once the new government has time to get its feet under the table, that they will proceed with some, if not all, of the big infrastructure jobs that the last government left behind.”
The build took 11 months and 35 people to complete, and company director Derek Smyth says Brunton Engineering was proud to be part of it. “The New Zealand Police and the New Zealand Defense Force could then undertake their training in a controlled safe environment.” Brunton Engineering was established by the Brunton family in the nineties. Back then it was a primary production/multiple run engineering workshop, says Derek.
In 2014 Brunton Engineering was nominated for the Ministry of Defense Awards of Excellence to Industry for providing earthworks and engineering services to the Strategic Bearer Network project.
He and his wife Kathleen Smyth purchased the company in 2006, and after growing they relocated to a larger modern workshop in 2009. While production and multiple run items are valued parts of their service, they gradually expanded into solid works 3D design, structural builds, and one-off fabrication builds in all ranges of steel types.
In 2017 it was elected onto an infrastructure panel for their capability undertaking all type of engineering and construction projects in New Zealand.
This enabled them to offer bespoke engineering and design services, and complete project
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Focus | Page Macrae Engineering
Mount Maunganui engineers streamline kiwifruit process New Zealand Specialty Kiwifruit Products processes fresh green and gold kiwifruit into a range of juices, purees and IQF (individually quick frozen) product. Chinese owned, the facility is managed and run by local staff and processes locally grown produce for export to South East Asia from the Port of Tauranga. A large state of the art facility was recently built in Tauriko Business Park, Tauranga. Local economic development agency, Priority One, was instrumental in the early planning stages to ensure all of the local body and regulatory requirements were met in order to set up the facility. Page Macrae Engineering was engaged to install the production line, along with ancillary equipment and pipework. In February 2017, the plant and equipment used for processing the fruit arrived from China for installation. A specialist team, experienced in mechanical engineering in the dairy industry and led by Project Engineer Neil Rist, was pulled together for the project and installation began in May.
“Our ability to be agile and provide solutions in a changing scope ensured the client now has an efficient, reliable and sustainable plant for the future.” - Neil Rist
cultural similarities and differences between our two countries.
The team first had to understand the process of turning fresh kiwifruit into IQF, puree and juice, assemble the complex processing equipment The plant, fabricated from high-quality food-grade then build the connecting infrastructure. stainless steel, is divided into three processing Through Steve Low, the team consulted with the lines. The first sorts the kiwifruit, peels and Chinese plant manufacturer who provided the removes the skin then top and tails each piece of necessary plans and technical specification. fruit to make it suitable for freezing. The second purees and freezes the kiwifruit pulp, while the They then worked with the visiting Chinese remaining line processes the kiwifruit and bottles engineers to ensure the flow of product through the juice. the processing lines and pipework was smooth, the pipework easy to clean and service, and there “I decided to engage the services of local were no points in the system which could lead company Page Macrae Engineering,” says to the risk of bacterial contamination. Working Steve Low, CEO of NZ Specialty Kiwifruit with sister company Bayteck Systems, Page Products. “They have earned a reputation for Macrae engineers installed compressors and air doing top quality work which is essential in the lines throughout the factory plus a high pressure food processing industry. Because I know some air line used to stretch blow mould PET tubes to of the staff on a personal level, I knew I could form bottles within the production line. trust them to do the job right and do it well.” “Our team really enjoyed the challenge,” Neil Page Macrae Engineering was engaged for the says. “Our knowledge has been enriched from installation, mechanical equipment and pipework, learning more about the food industry, working and were responsible for commissioning the with the visiting team of engineers whilst gaining production line. an understanding of the engineering and
“Our ability to be agile and provide solutions in a changing scope ensured the client now has an efficient, reliable and sustainable plant for the future.” The high capacity processing line was tested and commissioned in December and pre-production testing commenced in January 2018. CNT
Page Macrae Engineering 61 Aerodrome Road Mount Maunganui (07) 575 5079 enquiries@page-macrae.co.nz www.page-macrae.co.nz — Advertising Feature
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0800 132 555 www.indexengineering.co.nz www.centraltoday.co.nz March/April 2018 | 19
Property & Construction | Landworx
Property & Construction | Maloney Landscape Design
Creating fabulous and functional outdoor spaces
Breathing new life into local landscapes
Few things bring more pleasure than an attractive, well-designed and maintained garden. But gardening takes time, and time is one thing that many people don’t have enough of. Landworx Ltd has been designing and maintaining gardens in Hamilton and the surrounding area for more than 10 years. Director Sharon Adams says many of their clients are people who love their garden but are too busy keep it looking its best. The company works primarily on larger sections, including landscape blocks, and provides a full landscaping service. Their work has included designing complete gardens for new builds, modifying and improving existing gardens, building and installing all hard landscaping features, and then maintaining the garden in optimum condition. Sharon says good landscaping is not just about knowing plants, it’s also about good communication, and that is an area in which Landworx excels. When designing a garden they listen to and work closely with the client to ensure the garden suits their personality, style and budget. Good communication with the client is also a vital part of the garden maintenance programme. “We often suggest ways they can update and improve their garden, which is something the clients really appreciate,” Sharon says. The Landworx team don’t just know plants, they are also experts in all aspects of garden construction. This means they can complete all
hard landscaping, including retaining walls, raised planters, fences, decks, paths and steps. Being able to do all aspects of the design makes the process easier for the client, and ensures a more cohesive look to the final garden. The horticultural team often maintain the gardens that Landworx has designed and installed, but also maintain gardens for other clients. Their service includes everything the client requires and the garden needs, including weed control, trimming, fertilising, mulching, pruning and renovation. Many clients choose to have their gardens maintained on a monthly or six-weekly basis to keep it looking its best at all times. Sharon and her team are proud of the gardens they have designed and maintained. They are passionate about creating beautiful spaces for people to enjoy.
Every client is different, and when it comes to creating a beautiful outdoor area it is essential to really know what the client wants, says Maloney Landscape Design co-director, Andrea Maloney.
Maloney Landscape Design is owned by Andrea and her husband Kevin Maloney. The company works mainly for residential clients, but has also worked in conjunction with other landscaping companies on commercial projects, such as Massey University’s Wellington campus, and the Mt Cook School gardens.
To this end, one of the first things she does with a new client is to sit down and work through a quick questionnaire and to set up a scrapbook of images they like.
Andrea is a hydrogeologist as well as a landscape designer. She is also director of Groundwater Solutions International and works as a consultant helping community and environmental groups concerned with water quality and security of water supply in New Zealand and Australia, as well as with farming communities, environmental groups and the Environmental Defence Office in Australia concerned with coal and coal seam gas extraction industries.
The scrapbook could include fabric with textures, colour swatches and inspirational images from magazines. This ensures the practical aspects of the garden are covered and helps Andrea discover what the client likes, what they don’t like and the type of gardens they respond to emotionally. Then together they can create a garden that is both practical and reflects the client’s personality and style of living. “It’s their garden, not mine, so I design a garden for them. I work closely with them to define and refine their ideas, but it is always their garden.” Andrea has a personal preference for native shrubs and trees as they can create depth and interest to a garden and are better suited to the environment, but she says it always comes down to what the client wants. “Natives can hold interest throughout the seasons, providing colour, texture and scent, and they attract native birds. A combination of native, exotic and edible planting groups can add interest to a garden and show the owner’s flair and interests.”
Recent work undertaken by Groundwater Solutions include working with Ngati Tama on Te Waikoropupu Springs, the largest fresh water springs in New Zealand and the largest cold water springs in the Southern Hemisphere. Maloney Landscape Design is an award winning company and has Landscaping NZ accreditation. Maloney Landscape Design and Groundwater Solutions International operate under the umbrella company Gradient Limited. CNT
Maloney Landscape Design Ltd 115 Tasman Street Wellington (04) 801 9108 02 7474 3939 maloneylandscapes@gmail.com maloneylandscapes.co.nz — Advertising Feature
“You have to be passionate in this work. We have a great team, they’re all trained and knowledgeable. The company has continued to grow over the last 10 years because people really appreciate the passion we bring to caring for their gardens.” CNT
Landworx Ltd 027 563 9679 landworx@xtra.co.nz www.landworxhamilton.co.nz — Advertising Feature
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Property & Construction | Keating Construction
Focussing on quality over quantity
A beautiful home by Keating Construction.
Tom Keating is determined to be the best residential builder in Matamata. His company, Keating Construction Limited, is focused on building beautiful homes for every budget, including architecturally designed highend houses. Tom has been building in Matamata since 2009 and completed his apprenticeship with one of the district’s top builders.
an end. All three of us have been on this job for about six months; we are only a small team and we do one thing at a time. We are just doing the finishing touches on this house now. “We have some good work lined up for the year; we have a house in the pipeline as a backup job and a couple of smaller residential jobs booked. We also fill spots with little jobs here and there. I do like to spend time on small jobs because a bathroom renovation might result in someone who wants to build a new house in two years.”
“I did my time with the best builder in Matamata and I learned from him to take a bit more time but Clients who choose Keating Construction benefit do it properly,” he says. from the company’s focus on quality and strong client relationships. “We are now up there with the best in town. We really focus on quality and finishing work; it’s With the building industry in Matamata continuing about quality, not quantity.” to be strong, Tom is careful not to spread his team too thin.
“We are now up there with the best in town. We really focus on quality and finishing work; it’s about quality, not quantity.” - Tom Keating
Keating Construction was only established two years ago but has been in strong demand for its building services ever since. Tom and his team of two young builders focus mainly on the Matamata district but will travel over the hill into Tauranga for the right job.
“Once we start something we try to spend our time on it and finish it,” he says. “I have been looking for another qualified builder, but we haven’t found anyone suitable yet. That person needs to fit in with our sense of humour and work ethic. “In the future, I would like to be able to run two houses side by side; two teams on two smaller houses or all of us on a big house. That is as big as we want to get.” Keating Construction Limited PO Box 478 Matamata 3440 021 321 204 tom@keatingconstruction.nz — Advertising Feature
“We do mainly new work and some renovations as well,” Tom says. “We do some basic builds, but lately we have been doing a high-end job that is now coming to
Quality and attention to detail are a focus for the team at Keating Construction.
CNT
We sell all products relating to the building and D.I.Y markets. Proud to be associated with Keating Construction
Paul Bottomley Interior / Exterior Decorator 027 476 3618 or 07 888 9330
Ph 07 888 8145 | www.matamatatimber.co.nz
Proud to work with Keating Construction When it comes to all things electrical, we’ll see you right. • Whether it’s residential, commercial or rural electrical • You have my commitment to consistency and continuity • Personal service and consultation 027 240 8415 or 07 888 7264 • jimmy@jimmynealelectrical.co.nz www.centraltoday.co.nz March/April 2018 | 21
Property & Construction | Mono Homes
Building beautiful homes Mono Homes Limited will make sure your next home is your dream home. The Mt Maunganui company takes pride in ensuring everything it does is a step towards creating the perfect home for its clients. Mono Homes is a boutique building business which specialises in new architecturally designed homes and renovations. The company was formed in 2011 by Nathan and Jen Mouldey, who both have a passion for build and design. With more than 24 years in the construction industry, Nathan is a Registered Master Builder and Licensed Building Practitioner with a reputation for exceptional workmanship and outstanding service.
Focus on creating dream homes The team at Mono Homes recognises it is not the number of rooms, the shape of the letterbox or the size of the garage that makes a house a home. Rather, it’s all in the details - the light and outlook, the design of shared spaces for adults and children, and the tranquil feeling of being at home. Mono Homes is made up of hand-picked talented builders, artisans and contractors who, like Nathan and Jen, strive for nothing but the best. “We employ eight builders who are highly skilled and we use a core team of quality subcontractors,” Jen says.
The team at Mono Homes will keep you involved throughout your building process, including: • Ideas and discussions • Preliminary planning • Concept and design • Approval and preparation • Contract and commitments • Final decisions • Beginning construction • Completion of project.
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32 Whiore Ave, Tauranga • www.jtplumbing.co.nz 22 |March/April 2018 www.centraltoday.co.nz
Property & Construction | Mono Homes How Mono Homes unlocks success Understanding - Your wants and needs are key to creating your dream home. We ensure we understand these, through talking and consulting, so that we can exceed them. Communicating - Communication is key in any relationship, including the one between builder and owner. We pride ourselves on clear and open communication, so that you are always aware of your home’s progress. Innovating - We are constantly looking at ways to better our builds, from staying ahead of trends, to looking at new ways to use materials. Experience - With over 24 years’ experience and a reputation built on quality and excellence, our team has the know-how to ensure your home is the best version of itself. Passion - We thrive on building beautiful homes that bring smiles to their owners’ faces. Our passion for architectural design and for contemporary styling can be seen in each and every build. But most importantly, we love what we do. A beautiful interior by Mono Homes in Mt Maunganui
“We work in closely with select local architects and we have incredible relationships with the local authorities.
experience. We are local and have lived here all our lives and are committed to the region and our clients; we just love what we do.”
“We have an awesome team. We offer expertise, professionalism, creativity and a huge amount of
Mono Homes is dedicated to distinguishing itself from the competition, from understanding
professionalism, creativity and a huge amount of experience. committed to the region and our clients; we just love
CNT
Nathan and Jen Mouldey are committed to their customers by achieving excellent results on time. Mono Homes has completed a portfolio of beautiful and unique architecturally designed homes and renovations.
“We have an awesome team. We offer expertise, We are local and have lived here all our lives and are
clients’ wants and needs, to communicating each themselves from the competition through procedure, every step of the way. excellence, every step of the way.
Jen says the focus is on quality craftsmanship and detail and ensuring all their client’s needs are met. When you choose Mono Homes, you choose a company that is dedicated to distinguishing
Mono Homes Ltd Unit 5 5-7 York Street Mount Maunganui Nathan Mouldey M 027 666 6484 E nathan@monohomes.nz www.monohomes.nz — Advertising Feature
what we do.”
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Property & Construction | Sustainable Living
Building for whatever may come As Heraclitus famously said, “The only thing that is constant is change” – and it seems the rate of change has never been as rapid as today. Although this has probably always seemed the case to successive generations, social, technological and natural forces seem to be drawing momentum from one another to keep moving the ground beneath us.
response to the desire to provide a stamp of approval for Kiwi built homes. It is a national rating tool that measures the health, warmth and efficiency of New Zealand houses. NZGBC chief executive, Andrew Eagles says as we look to build significantly more homes, it’s important that quality is championed.
“People want certainty and we want to provide them the assurance of the performance of these homes. Homestar provides that. We are excited to be providing the verification of the homes on the tours.” - Bob Burnett
“Home buyers want to know that the house they’re moving into is going to be healthy for their families, suit their lifestyle and be built to a high standard. It’s fantastic to see the number of these warm and efficient homes rise from 670 to 6,700 The development will see homes on the Take an ample helping of population growth, in just two years,” he says. Superhome Tours verified under the New Zealand season it with finite resources, and cook that pair Green Building Council’s Homestar certification in the pressure cooker called climate change, and Councillor (and Environment and Community scheme. you have a recipe for uncertainty. Committee Chair), Penny Hulse says the rise in Bob Burnett, who pioneered the Superhome uptake is good to see. While ‘keep calm and carry on’ might be movement, says “The Superhome movement sage advice, perhaps a little planning for the “The houses that we build now will be standing has gone from strength to strength. We now unexpected might be in order – especially when it for the next 100 years. It’s important that we get have over 3,000 people turning up to our tours. comes to our homes. it right first time. In 2018 we are expanding to provide tours And it seems this maxim is gaining in popularity, “The type of home that receives a Homestar in Auckland, Wellington and Christchurch, as building design, products and practices Queenstown and Wanaka. rating is the type of housing that we want to see become increasingly sustainable. more of. They help homeowners save money “People want certainty and we want to provide The significant increase over the last three years year on year, result in better health and well-being them the assurance of the performance of these and help reduce our climate impacts.” in new homes registering under the Homestar™ homes. Homestar provides that. We are excited rating tool proves New Zealanders want reliable Efforts to make New Zealanders’ homes warmer, to be providing the verification of the homes on and independent assurance that they are buying drier, and more efficient have also received a big the tours.” and building healthier homes that attain high boost with the announcement that the burgeoning Andrew Eagles, the chief executive of the New standards of sustainability and efficiency. Superhome movement, which promotes better, Zealand Green Building Council, says “This more sustainable housing, has partnered with the exciting commitment from the Superhome Homestar was introduced by the New Zealand Green Building Council (NZGBC), in 2011 in New Zealand Green Building Council. movement is good news for everyone who
24 |March/April 2018 www.centraltoday.co.nz
believes that New Zealanders should have warm, dry, healthy homes. Over 13,000 homes are now registered or committed to Homestar. “It is great to be taking ahead this initiative with the Superhome movement. Bob Burnett and his team have shown real leadership by championing better homes for some time. All those going on the tour will know the performance of the homes has been independently verified.” Homestar rates houses on a scale from six to 10. Six Homestar rated homes are verified as being better quality - warmer, drier, healthier and costing $1000 less to run - than a typical new house built to building code. A 10 Homestar rating is a world leading house. The New Zealand Green Building Council works to ensure that all New Zealanders live, work and play in warm, safe, dry and efficient buildings.
CNT
— Advertising Feature
Property & Construction | Sustainable Living
Building options worth considering There are lots of things to consider when planning your new home or major renovation and one area rightfully deserving to be high on the list is sustainable building solutions. Incorporating good environmental design before you commence a project is vitally important for the conservation and welfare of our limited natural resources, can save you money in the long run and can avoid costly alterations later on. Homestar is the official rating and certification programme, operated by the New Zealand Green Building Council, that evaluates the environmental attributes of New Zealand's stand-alone homes in terms of energy, health and comfort, water, waste and more. The rating is on a scale from 1 to 10 (1 being very poor and 10 being world excellence). Many of the more problematic old kiwi homes sit in the 2-3 star region - so there is plenty of room for improvement. With the introduction of a rating system homeowners are able to use Homestar to
independently demonstrate true value of their home. As the market develops and demand increases, homes with a higher star rating will be able to sell for more money. Many overseas countries are now requesting that homes be officially certified before they can be bought or sold, and it is expected that Homestar will be one of the biggest changes to the New Zealand residential market in years to come.
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So here are some useful tips and insights to help you perform well and secure a good Homestar rating for your property. Homestar looks at many aspects of environmental and social sustainability within a home. It’s not all just about energy performance, although of course energy efficiency is one of the more heavy-weighted sections in the assessment programme.
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Property & Construction | Sustainable Living
Property & Construction | Excel Builders
The Homestar assessment framework is divided quality and a more environmentally friendly supply chain for your home. into seven main sections. A quick overview of the framework can be:
1) Energy, health and comfort Looking into energy efficiency throughout the house (space and water heating, whiteware, lighting and renewable energy), moisture control, noise control and useability for disabled people.
2) Water Focussing mainly on water conservation within the home, including rainwater harvesting and grey water recycling wherever possible.
3) Materials
4) Waste
Looking at waste management during the construction process as well as from occupants.
5) Site Looking at items such as storm water runoff control, native ecology, access to regular transport connections and local amenities, etc.
6) Management Looking at health and safety issues within the home and the selection of environmentally responsible building contractors. CNT
Ensuring you select environmentally certified materials, helping provide healthy indoor air
Award-winning ambition
www.homestar.org.nz — Advertising Feature
There’s something about a family owned, local business. Sure it may not have the size or the network of a national corporate, but its work is often more genuine, its relationships more cherished and celebrated, and its success more impressive given its relative size. Excel Builders Ltd is proof of all of the above; a business that is greater than the sum of its parts. Current owners, Travis and Janine Dench, feel privileged to have inherited such a reputable and respected business from Janine’s father, Leigh Anthony, and are dedicated to upholding his legacy. Leigh remains a valuable adviser to the business. It’s a dynamic that can’t help but succeed. With Travis’ finely-tuned attention to detail (he trained as an apprentice under Leigh) and strong capability as a customer relationship manager, mentor and trainer of his team, he leads the business as the company director while working at the coalface.
well-deserved recipient of the Registered Master Builders’ House of the Year National ‘Builders Own Home’ Gold Award. “We were thrilled to be awarded the Registered Master Builders’ House of the Year Regional Gold Reserve Award in July 2017, and then going onto win the National Gold Award for the ‘Builders Own Home Category’ in November was a true honour - especially considering the kind of competition we were up against,” Janine says. A beautiful, bold property, the award winning home boasts sky blue panels contrasting against a subdued grey exterior. Located in Palmerston North, the property maximises what is a modest site to deliver sophisticated but practical living. Two storeys high, with alfresco living, the four-bed, twoliving space home features a stylish kitchen and mezzanine library.
Janine is also at the helm, and thanks to her professional marketing and project management Focused on a new build this year, as well skills, she is more than qualified to thrive in her as repeat business from its loyal client base looking for renovations and extensions, Excel business management role. Builders is destined for more great success. Their dedicated builders, offering craftsmanship that is second-to-none, complete Excel Builders Ltd the professional picture. The Excel Builders' Palmerston North team works hard to continuing adding to 06 356 5157 its already sterling portfolio of new builds, renovations and extensions. travis@excelbuilders.co.nz www.excelbuilders.co.nz One could say that Excel Builders’ touch turns its work to gold - a gold award that is - as the — Advertising Feature CNT
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Property & Construction | Quality Demolition & Contracting
Excellence in action When most people hear the word ‘demolition’, their mind’s eye conjures up images of the sleeves rolled-up, hands dirty, rough and tumble kind of work that goes hand in hand with this industry. They’re not wrong. But equally, there is a true fine art to the profession that perhaps is lost in translation with those not au fait with the process. It’s certainly not lost on the clients who rely on the considerable expertise involved. At the helm of this competitive industry is Quality Demolition & Contracting (QDC) offering extensive services to its Wellington region and greater New Zealand clients. One of Wellington’s largest and most specialised demolition companies, it is committed to providing the highest level of quality with innovation and competence. No job is considered too big or complex, with the team enjoying a challenge. From demolition, site works, earthworks, concrete breaking and strip outs, to asbestos removal and house moving, there is an extensive offering available. QDC is also in the position to hire out its machines and trucks to those with
knowledge of how to efficiently operate the machinery and with a valid NZ driver’s licence. Demolition capabilities extend to single or multi-level commercial, industrial and residential buildings; fire and earthquake damaged buildings, including insurance work; complete or partial demolition, and a free quote for each of the jobs its clients need delivered is on offer.
“The key differentiating quality between us and our competitors is in the quality of our performance on jobs. We are pretty well heeled in Wellington and work with modern technology.” - Shane Gray
A highly respected player in demolition, the business well and truly lives up to its name. Co-owned and operated by father and son, Gavin and Shane Gray, it benefits from their unwavering dedication. Some could say there is explosive DNA running through this business - in the best possible way! Founded in 1994, the enterprise has rightfully enjoyed substantial growth since inception. Upon establishment, its core infrastructure was made up of three trucks and three diggers with five staff. Today it has 14 diggers, 30 trucks and 45 staff with a scalable approach to resource
Finance offer available to approved applicants of Nissan Financial Services only and excludes all lease and some fleet purchasers. Units must be registered by March 31st 2018 to qualify for the special finance offer. The 1% finance offer applies to new Nissan vehicles only. Interest is charged from the commencement of the loan. The 1% p.a. fixed interest rate is avaiable with zero deposit and 36 month term. $375 establishment fee, $8.05 PPSR fee, and $10 monthly account keeping fee apply. Terms & conditions apply. Offer cannot be used in conjunction with any other offers and must end March 31st 2018 or while stocks last. Nissan reserves the right to vary, withdraw or extend this offer.
during peak periods that sees the employee base grow to a significant size of 80-100. Of the business’ impressive growth Shane (son of Gavin) comments, “We have been in business for 23 years and we are looking forward to our 25-year milestone. Our portfolio is made up of repeat and referral business and we believe this comes down to its performance.” This belief is certainly shared amongst the company’s client base with some of New Zealand’s most well-known businesses proud to call Quality Demolition & Contracting their strategic partner. Names like Armstrong Downes,
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www.centraltoday.co.nz March/April 2018 | 27
Property & Construction | Quality Demolition & Contracting Naylor Love, Fletchers, Peryer Construction, Ross Crow Construction and Stratum Management are in the professional mix.
earthquakes and with the influx of demolition companies from Christchurch, we are holding our own.
“While it has become very competitive in the last two years, particularly after the Wellington
“The key differentiating quality between us and our competitors is in the quality of our
performance on jobs. We are pretty well heeled in Wellington and work with modern technology.” This rapidly advancing area of technology sees ongoing improvements in machineries’ fuel efficiency, operator comforts and performance.
QDC’s range of services Demolition: single, or multi-level commercial, industrial and residential building; fire and earthquake damaged buildings, including insurance work; internal strip outs; complete or partial demolition. Certified Asbestos Removal: commercial, industrial or residential buildings; ceilings; cladding and roof cladding. Siteworks: concrete work; asphalt surfacing; driveways and carparks; footpaths and paving; landscaping. Earthworks: excavation; kerb and channel; siteworks, foundations and footings; drainage and trenching; slab prep. Concrete cutting and drilling: the process of making specific circular cuts in concrete to make openings for various applications. House and building removals/relocations: a full removing and relocating process including travelling during the night to the new destination. Plant hire: hiring out machines and trucks. Strip outs: walls, ceilings and roof structure; timber floors, decking and stairs; joinery, doors and windows; plumbing fixtures and fittings.
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Property & Construction | Quality Demolition & Contracting “In addition to our high standard of health and safety, and our great machinery, we employ staff of great ability. When hiring, I consider their backgrounds carefully to ensure they can offer good stability in the role, how they present, and of course their experience.” - Shane Gray
This state of the art technology is operated by a committed staff handpicked and overseen by Shane. “In addition to our high standard of health and safety, and our great machinery, we employ staff of great ability. When hiring, I consider their backgrounds carefully to ensure they can offer good stability in the role, how they present, and of course their experience.” Looking forward to the future, Shane says the business is focused on continual refinement
and improvement. “We are a vast business, encompassing many areas, and we are committed to becoming specialists in one or two areas.” CNT
Quality Demolition & Contracting Ltd PO Box 38021 Wellington Mail Centre Lower Hutt 5045 (04) 567 9280 www.qualitydemolition.co.nz — Advertising Feature
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Property & Construction | DK Designer Homes
Homes designed the way you want them Of all the projects the DK Designer Homes' team have worked on since starting up in 2007, the Te Awamutu Birthing Centre was one of the most satisfying, due to the positive impact it had upon the community. Since Te Awamutu builder Daniel Kraayvanger formed DK Designer Homes he and his team have worked on hundreds of design and build projects in the greater Te Awamutu area, including Hamilton and Cambridge.
new homes, to renovations, extensions and landscaping. “We have a range of plans to share with our clients for ideas however, we prefer when a client comes in to design a specific floor plan for their site, to enable us to utilise the light and views. “My brother Jason Kraayvanger from New Vision Architecture gets involved in these plans. We sit down with our clients and go through what their needs are.
“Then, once they’re happy we price the plan and try to make the build happen for them,” Daniel says.
suppliers and subcontractors provided discounts, so we could have a much needed new and modern local maternity centre.”
Word of mouth in a close knit community was initially how Daniel grew his business from a one-man operation to a team of nine staff that can swell to dozens more for larger projects.
A new subdivision named Thorncombe Park is a key focus for Daniel these days.
“We always like to try and help the community out,” says Daniel. “We did a lot of pro-bono work at the Te Awamutu Birthing Centre and our
“It’s a subdivision in Te Awamutu spread over eleven and half hectares. The first concept plan incorporates 105 sections over five stages. In the first stage section sizes range from 800 to 1,100 sqm.
These building projects have ranged from commercial buildings to designing and building
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Property & Construction | DK Designer Homes
Property & Construction | Adam Taylor Architecture
Designs that deliver solutions Adam Taylor describes his architectural work as unorthodox and unpredictable, and with demand growing for his designs in Coromandel and throughout New Zealand, his style is going down a treat. Architecture and architectural design “just happened” for Adam, starting with an interest from a young age in design and geometry, and the creativity has continued. “I like starting a project and not knowing what's going to materialise at the end,” he says.
A stunning homes built by DK Builders
“Earthworks are under way at the moment and roading should start within the next few weeks. We’ve sold 17 sections, with three or four left in Stage 1.
House of the Year titles DK Builders entered the 2010 Registered Master Builders House of the Year Competition in the New Homes $250,000 to $350,000 category for the first time.
“We are building the majority of the houses as design and build packages. We’ve also put some on the market for people to purchase. We are nearly ready to start progressing with the second stage.”
The home, located in Te Awamutu, received a Gold Award and won this category at the Waikato Registered Master Builders House of the Year Competition.
While Thorncombe Park will keep DK Designer Homes busy for the next four years, they’re always looking for new projects to be a part of. CNT
To receive a gold award the quality of the workmanship used in building the new home has to be at least 80 percent better than industry standard, with the home receiving over 90 percent of the marks available under the judging criteria.
DK Designer Homes 406 Alexandra Street Te Awamutu (07) 871 5432 027 579 7972 daniel@dkbuilders.co.nz www.dkdesignerhomes.co.nz
In 2011 DK Builders entered another new Te Awamutu Home in the same category and this time took out the local category and the National House of the Year $250,000 to $350,000 title.
— Advertising Feature
Adam and his team at Adam Taylor Architecture (ATA) mostly work on high-end residential and urban infill/medium-density housing. Their architecturally designed baches are also in demand around New Zealand. In keeping with the unorthodox – as a “progressive” studio, Adam says they work four days per week. This allows the team time to recharge and connect with family over a three-day weekend.
innovative practices and his philosophy around work/life balance. Recently they completed a project in Papamoa, Bay of Plenty they took on a challenging three level build with a brief to connect all levels and maximise views. ATA took the unique approach of creating a split level entry/atrium, providing views and light into both levels and a visual connection to the living spaces. The business started up six years ago and has grown organically since then. “We've been lucky enough to stretch our design and technical muscle in more recent projects and we are gaining a strong following of like minded-clients and industry professionals,” Adam says. CNT
Adam Taylor Architecture “We come into the office at seven Monday morning pumped. The mini-holiday means we PO Box 4650 Mt Maunganui South 3149 have more energy and are far more efficient. 021 222 1662 “I have worked in plenty of offices where not adam@adamtaylor.co.nz much gets done after two or three on a Friday www.adamtaylor.co.nz afternoon. There is simply no room for that — Advertising Feature sort of down time or clock watching at ATA.” Last year ATA won Young Business Owner of the year at the Tauranga Young Read Woudberg LinkT Awards and Ball 2017. The judges were impressed with Adam’s approach to excellence in sustainable and 1. Architectural design: • Residential
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