News | Technology
Workplace tech benefits and traps By Natasha Parrant
Technology is a tool we use to live, play, and work in our everyday lives. A tool used to communicate, create and adapt as technology becomes more advanced. There can be technology traps at work, which don’t benefit us in the slightest, but we continue to use technology without always acknowledging the effects it has on us. A Victoria University of Wellington professor Dr. Cherie Lacey is a media studies lecturer with background knowledge in media, communications, and technology. She shares her thoughts on technology in the workplace. “Digital technology brings both positives and negatives to our daily habits, productivity, and overall wellbeing.” Cherie believes people who work are always online - whether it’s accessing emails or on social media, which can be challenging when trying to disconnect from the workplace. “The results of this ‘always on’ nature of digital work tools can lead to burnout, stress, depression, and anxiety.” Another effect is the tendency to multi-task instead of doing one task well. This expectation results in putting quantity over quality. “A range of studies have shown how ongoing multi-tasking can increase stress—again, leading to burnout.”
Cherie shares tips on developing ‘digital wellbeing’ practices: • Set up and maintain clear boundaries between work and home life. When not working, resist the temptation to check emails, and keep the phone and laptop in another room • Check emails at set times during the day and log out of your inbox • Set your phone to focus mode during work hours. Research has shown that it can take 20 minutes to focus again after checking a notification or email. There are some good apps that will disable notifications on your phone. Imagic managing director Dale Fairbairn shares his experiences with running a Christchurch-based web, design, and brand agency – adopting new technologies and helping marketing managers, business owners, and innovative leaders succeed in goals. Technology in the workplace has been a “game-changer,” Dale says. He thinks there’s a huge difference in dealing with clients and managing jobs than it was five years ago. Technology has given staff the ability to be more accurate, efficient and to communicate effectively with clients.
The team uses several cloud-based collaboration and productivity apps to manage clients and staff.
Dale thinks there are workplace traps out there and an excessive amount of communication at times.
Some of the team is based in the office, whereas other team members work remotely throughout the country.
However, he doesn’t think there are massive workplace technology traps, as the team can set up to manage notifications so only those who need to respond are notified.
“It’s about keeping everyone on the same page and that requires better briefing and better communication.”
Some team members embrace adapting to “We’re delivering better outcomes on time and new technologies and some don’t. have clearer communication.”
The team hasn’t had many bad experiences with creating apps, except for one time an app didn’t go the way they planned. However, it’s all about trial and error. CT
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