Dorset Business Focus | March 2021

COMPLIMENTARY

DORSET CHAMBER OF COMMERCE AND INDUSTRY OFFICIAL BUSINESS MAGAZINE | ISSUE 26, MARCH 2021

SUNSEEKER’S ‘FAMOUS FIVE’ FIRST IN COMPANY’S HISTORY DORSET LEP INVESTS IN DORSET EDUCATION

BUSINESSES START 2021 WITH DORSET CHAMBER

‘GU6’ INITIATIVE SUPPORTING BUSINESS LEADERS

2

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / WELCOME

Welcome to the March edition of Dorset Business Focus. Finally the days are drawing out and the mornings and evenings are lighter, one of my favourite times of the year as we say goodbye to the darkness of Winter and welcome Spring.

It’s hard to believe where the last year has gone. March 2020 saw Covid hit us like a sandstorm after seeing it begin to creep closer and closer towards us from the beginning of the year. As a Chamber, we initially responded by asking people to refrain from any contact at our events.

I recall someone commenting on social media this was completely unnecessary; within a couple of weeks of this we took the huge step to cancel our events programme for April and May with a view to returning in June 2020. And within a couple of weeks of this we were advised that if you can work at home you should, and millions of workers across the UK moved from their offices to their dining room tables.

One year on we have adapted unbelievably well and the office days of ‘old’ seem a long time ago and the general consensus is things will never return to the way they were. Our suits have been

hanging in the wardrobe for a year, our cars have been sat in our driveways and we’ve all become experts in video conferencing. Of course the impact of Covid has been absolutely devastating but there is no doubt it’s been a huge catalyst for change and life within the workplace will not return in the way it was.

The next few months will see some relaxations as the vaccination programme continues, lockdown requirements are reduced and children begin to return to school. It will be fascinating to see how businesses return and we embrace the changes in approach we have learned through adapting to Covid. The way we work is going through incredible change and life will not return to the way it was.

Ian Girling Chief Executive Dorset Chamber of Commerce and Industry

Contents 04 Sunseeker launches an incredible five new models

14 Building the future through Apprenticeships

06 National Business Opportunity with HS2 for Dorset’s Businesses

19 Membership Rates 21

08 4-year-old eCommerce company becomes the UK’s most trusted online marketplace

22 Harry Redknapp appointed Land Rover Ambassador for Hendy Group

11 President’s Column

25 New Faces, New Places

49 Specialist pension property advice

13 Bournemouth & Poole College continue Premier League Kicks partnership

29 Lifestyle relocation and desire for more space leads to surge in Dorset property sales

51 (Not) Driven - by Steve Bulley

20 Member to member offers

36 Go west to take unaccompanied freight by sea, says Brittany Ferries 38 Gateway 40-41 International 42 New members 46 Networking matters – A chain reaction

56 - 62 Dorset Business Directory

5

EDITORIAL

Dorset LEP makes new £1.5 million investment in Dorset Education DESIGN, PRODUCTION AND SALES

Steve Bulley

Production Manager Ben Pulford

Chamber House, Acorn Office Park Ling Road, Poole, Dorset BH12 4NZ

Hayley Moore

Lead Designer Louis Pulford

T. 01202 714800 W. www.dorsetchamber.co.uk

Joan Senior

Media Sales

steve.bulley@dorsetchamber.co.uk

more news online - www.dorsetchamber.co.uk/news

hayley.moore@dorsetchamber.co.uk

joan.senior@dorsetchamber.co.uk

ben@pulfordpublicity.co.uk

louis@pulfordpublicity.co.uk

01202 941466

01202 893430 www.pulfordpublicity.co.uk 3

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Sunseeker launches an incredible five new models Although the last year may have felt like the world has stood still, we’re not seeing that evidenced here at Sunseeker.

Like many member businesses, we lost three months production during the first lockdown as we supported the requirement for the majority of staff to stay home. Many functions however were able to continue from home including design, engineering and sales support, all critical in ensuring we have the very latest, cutting-edge innovative models to launch year-round.

So it is with immense pride and satisfaction that Sunseeker is this month launching five new exciting models at the same time, a feat never before seen in the company’s history.

Sunseeker’s ‘famous five’ global premieres are the Predator 55 EVO™, Manhattan 55, 65 Sport Yacht, 88 Yacht and 90 Ocean. Already, the first boats have left the shipyard and are now being delivered to customers.

The Manhattan 55 and Predator 55 EVO™ belong to the smaller range of yachts on offer.

The overall design of these models has been elevated, excelling in practicality, finish and detail with brand new interior designs from a class above.

The 65 Sport Yacht is a truly unique project.

The skilled team responsible for the new model has created something truly exceptional and unlike any other yacht in the mid-range market.

Sunseeker’s dynamic integration of carbon 4

March 2021 | Dorset Business Focus

fibre and the latest IPS drives maximises interior volume whilst enhancing performance but it is the integrated SkyHelm that commands attention; delivering a sporty side profile with an almost invisible flybridge featuring supercar-like seats set low to the floor. With 2,000hp on tap, it’s going to be a blast!

Sunseeker sits at the forefront of cutting-edge design but practicality, comfort and luxury are also a top priority. The two larger models being launched offer completely different styles of boating to suit individual preference.

Sunseeker has revolutionised its Yacht range with the 88 Yacht’s considered layout, maximising opulent living spaces with exceptional detail both to the exterior and interior. Exemplifying the very best in technical excellence, the 88 Yacht features Sunseeker’s X-TEND™ system, transom seating that cleverly converts at the flick of a switch, from rearward facing at Beach Club level to forward facing at deck level. Beneath, is an overhead rain-shower and plentiful stowage including dedicated lockers for two underwater Seabobs with charging points, an extended bathing platform for your tender and even a flybridge crane for a jet ski. This is the perfect yacht for relaxing, entertaining and having fun in style. /company/dorset-chamber/

Last, but by no means least, the 90 Ocean belongs to an entirely new range of Sunseeker yachts. The Ocean range sharply focuses on providing ultimate comfort, volumous interiors, unparalleled efficiency and over-sized Beach Club’s that help bring you closer to the water than ever before, crafted to enhance the experience for all those on board. Exciting new developments are in the pipeline for the Ocean range, with future models coming soon.

Andrea Frabetti, CEO at Sunseeker International, commented: “This is a world first for Sunseeker and we are delighted to bring not one, but five new models to the market at the same time. Each of these innovative yachts, from the dynamic Predator 55 EVO™ to the industry-defining 90 Ocean exudes luxury and panache whilst benefitting from the very latest technology, engineering and design excellence.

We have pushed the boundaries to deliver novel solutions, innovating at every opportunity. These new models are imbued with Sunseeker style and passion, poured lovingly into every yacht from conception to build. We are incredibly proud of all of them and believe, given their incredible designs, they will yet again define their respective segments.”

As you have seen, Sunseeker is passionate about new product development and we’ve remained singular in our focus during a difficult year to deliver what we hope will be future leaders in their respective segments. And we remain devoted; investing over £38 million in new product development until 2023, our range will double to a total of 22 models. www.sunseeker.com

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Dorset LEP makes new £1.5 million investment in Dorset Education Dorset Local Enterprise Partnership (LEP) is investing more than £1.5 million in vital equipment and facility upgrades at Weymouth College and Bournemouth and Poole College as part of its ongoing commitment to improving skills provision and supporting key business sectors across Dorset.

Lorna Carver, Dorset LEP Director said: “This major skills investment is vital in supporting young people to achieve specialist qualifications in Dorset. Investing in skills our local businesses need is essential to economic recovery following the impact of COVID-19 and in alignment with the Local Industrial Strategy. Supporting further education is also a core component of our Dorset Skills Action Plan.”

Minister for Regional Growth and Local Government, Luke Hall MP said: “It’s vital that we provide young people across the country with the skills, knowledge and experience they need to succeed.

“A combined Local Growth and Getting Building Fund investment worth over £1.5 million will help to level-up opportunity in Dorset by improving the further education offering for its young people.

“I’m delighted that two colleges in the region will see important equipment and facility upgrades, boosting student experience, opportunities for remote learning and improving accessibility.” more news online - www.dorsetchamber.co.uk/news

£250,000 has been provided via the Getting Building Fund to Weymouth College for a complete refurbishment of the college’s Higher Education Centre which will include improving facilities and equipment. By modernising, refurbishing and further developing the Higher Education Centre, the college will significantly improve student experience. In turn, this will promote this excellent college which aims to maximise quality of education and social mobility by encouraging students to study locally and move into local employment in this historically deprived area of Dorset.

Nigel Evans, Weymouth College Chief Executive Officer, said: “We are delighted to have received this investment from Dorset LEP to refurbish our HE Centre. This is the first year of our BSc Hons in Professional Studies which provides further progression opportunities for our students, and as an HE cold-spot it is critical that our HE offer is strategically aligned with our core curriculum. Even during these challenging times, we have seen growth in our HE student numbers, and this centre will significantly enhance the student experience and continue to grow our provision.” £1.3 million of funding has been provided via the Local Growth Fund to Bournemouth and Poole College for two projects which will benefit over 10,000 students and 600 staff.

The Workstations and Remote Access projects

include a major upgrade in IT equipment and the delivery of online teaching, to expand student and staff access to virtual workstations and applications which improve the standard of remote teaching. This tech upgrade will complement the delivery of digital learning and enable students to develop skills they will utilise in their future workplace. Improved virtual education will be useful for any students who may need to isolate due to COVID-19 and remote learning will also reduce the need for travel, making study more sustainable and affordable.

Finally, the Bournemouth and Poole College Network Infrastructure project includes the replacement of ageing network equipment to improve network bandwidth and throughput used by students, apprentices and staff. Improvements will further expand wireless connectivity, enabling students and staff to use their own device in college. This upgrade will support the increasing use of digital resources at the Lansdowne, North Road and Fulcrum campuses and will also support the online delivery of teaching and learning for those onsite.

Diane Grannell, Dorset LEP Board Member and Principal & Chief Executive of Bournemouth & Poole College concludes: “The recent pandemic has brought into sharp relief the importance of digital skills and digital infrastructure. We’re incredibly grateful to Dorset LEP for this investment, which will benefit our students and staff enormously. Not only will it support the continuation of education even during lockdown periods, but it will also enhance our ability to help our students develop the digital skills they need to thrive in tomorrow’s workforce.”

www.dorsetlep.co.uk 5

DORSET BUSINESS FOCUS / NEWS

National Business Opportunity with HS2 for Dorset’s Businesses Dorset Chamber regularly brings regional, national and international business opportunities directly to our members. The latest event on 22 January saw companies from different sectors in Dorset connected to the £multi-billion HS2 project via a dedicated, online Supply Chain event.

As the project moves into the construction phase, £12bn will be going into the supply chain with an estimated 400,000 contract opportunities. Andrew Stephenson, Minister of State at the Department for Transport and

Robin Lapish, Supply Chain Manager, HS2 Ltd. spoke at the event, which provided an overview of HS2, an update on its procurement programme, explaining what HS2 is looking for from its supply chain and how suppliers of all sizes can get ready to be part of Europe's largest infrastructure project.

Andrew Stephenson MP, said: “HS2 may be an investment for the long-term to bring our biggest cities closer together and boost productivity, but it is creating jobs and opportunities right now, at a time we need it the most. With construction

now underway, the project and its supply chain is already supporting more than 13,000 jobs, including over 400 apprenticeships.

“At peak construction, we’re expecting HS2 to support around 30,000 jobs, including up to 2,000 new apprenticeships. I am clear that the Government expects at least 95% of these to be won by UK based businesses, with around two thirds of those being SMEs. Dorset businesses could have a huge role to play here – and it’s not just construction and engineering expertise we need. And as the project grows, so will the breadth of skills and services it requires.

HS2 is more than just a railway – it really is an opportunity for businesses across the board.”

Robin Lapish added: “We expect HS2 Phase One will create 400,000 supply chain contract opportunities. I’m glad to say that we are already seeing first-hand the impact that opportunities to work on this railway is having on communities. Dorset already has businesses who have worked on HS2 but the truth is Dorset is currently under-represented in the HS2 supply chain and I want us to start putting this right.”

Dorset Chamber is committed to bringing high-calibre opportunities such as this to the business community, through a mix of member-only and ‘open to all’ events.

Not yet a member?

Contact steve.bulley@dorsetchamber.co.uk to find out more, and #getbusinessdone.

6

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

7

DORSET BUSINESS FOCUS / PREMIER NEWS PARTNER NEWS

4-year-old eCommerce company becomes the UK’s most trusted online marketplace OnBuy’s exponential growth is furthered by eCommerce boom and remote recruitment success It's no surprise that consumers have moved in their droves to buying online during the pandemic. But what IS a surprise is that the online marketplace which tops the Trustpilot tables isn't one of the long-established names, such as eBay or Not On The High Street.

It's Dorset-grown eCommerce site OnBuy. com - founded just four years ago and already knocking the competition out of the park when it comes to customer satisfaction. But how has OnBuy created a culture of trust and satisfaction amongst its growing consumer base?

Having reported a record-breaking start to 2021, OnBuy.com has grabbed the top Trustpilot spot with a strong 4.6/5 customer rating across 20,000 reviews. OnBuy aims to bring fair, transparent, and ethical eCommerce around the world, offering customers more choice, savings and convenience while championing retailers’ success and creating growth for them.

Trust among customers has been built from the business’s transparent model. OnBuy lists all the retailers selling a product on the product page – including each retailers’ price, delivery information and reviews – so customers are fully informed and can choose which retailer to buy from. Crucially, OnBuy showcases product price history to foster full transparency with 8

March 2021 | Dorset Business Focus

customers. This transparent approach has enabled OnBuy to become a reliable platform for connecting retailers and customers, ultimately claiming its stake as the UK’s most trusted online marketplace.

With sales soaring from a run rate of £24 million to over £200 million and with monthly users trending at almost 7 million, OnBuy is quickly acquiring market share and has expanded its seller base by 10% each month since September 2020. Reviews for the marketplace on Trustpilot increased by 680% from 2019 to 2020, highlighting the popularity and credibility of the brand.

The company, founded in November 2016 by Cas Paton, witnessed a 800% growth in sales in January, compared to the previous year, and beat January 2020’s sales in the first three days of 2021.

Cas Paton, founder and CEO of OnBuy, said: “OnBuy has been built on the foundations of transparency. We’ve grown by offering retailers a better, fairer platform to trade on, which has attracted the attention of growing numbers of customers.

“Other marketplaces don’t always give customers the full picture, and some even promote their own products over those of the /company/dorset-chamber/

retailers selling with them. Naturally, this has led to a lack of consumer confidence in the online shopping experience.

“OnBuy set out to do things differently, with fairness, transparency, quality and trust for both retailers and customers being top of the agenda.

That’s why becoming the UK’s most trusted marketplace, while achieving such incredible sales growth, is a welcome achievement for our team.”

OnBuy’s strong start to 2021 comes after the business announced its best year yet in 2020, which saw the marketplace achieve 605% year to date growth.

Cas said: “Four years of hard work have meant we’re in the position to maximise our ability to support retailers transitioning to online sales this year, bringing more deals and unbeatable service to consumers. Not only was there a huge shift to online shopping, but we also benefited from consumers looking for more ethical ways to shop and ways to support small businesses from home.

“We’re committed to bringing more value to customers through our fast-growing network of retailers - and as we’re a true marketplace, not a retailer, all of our success is shared by the independent businesses that trade through our platform. As we don’t hold our own stock, we’re never in competition with our sellers. It’s a fair, transparent and ethical business model which the figures prove is a winning formula.”

Commenting on what’s in store for OnBuy in 2021, Cas said: “Our plan is to double sales

by June; we’ll soon be hiring for another 30 positions to bolster the team as we scale up into over 140 countries. We’ll also be opening our Series B funding round soon. We aim to secure backers that want to be a part of the groundbreaking journey we’re on to change the way the world looks at eCommerce.” www.onbuy.com

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

9

10

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

The President’s Column

by Liz Willingham

Warning. As this is my last article as President, I am going to be self-indulgent!

After 27 months in the role, in what has potentially been the Chamber’s most historic and memorable chapter, it is of course going to feel a wrench to stand down. I feel a part of the wonderful team and have the Chamber business very much under my skin. However, I am so pleased to pass on the baton with the business in great shape, with a bold, brave way of thinking.

Its reputation is at its strongest and its memberfocus razor sharp.

Now is the perfect time for a new set of eyes to take the Chair role and help steer it through what is going to be a challenging environment for a while yet.

I felt privileged back in 2019, our 70th year, to be asked to do a second term. I felt like I was getting to grips with where I could add value and it made sense. Then the Pandemic struck, and the role changed in some ways – for me anyway.

The sense of protective ownership, almost a maternal instinct to ensure its survival kicked in and I have felt fully immersed on many levels, supporting Ian on some sensitive and difficult decisions as we navigated the past 12 months.

The traditional AGM is usually staged in December, but I was asked to stay in the role until a revised online version could be created which ticks all the important governance boxes. 25th March marks the date for the first ever online Dorset Chamber AGM! Subject to voting, I will hand over to Caron Khan which we believe is the first time ever the presidency has been passed from one woman to another. The vice president role will go to Chair of the Ambassadors, Tony Brown. I know both are hugely committed to seeing the Chamber thrive – they will do a fantastic job to help Ian and team steer the ship.

I won’t be going far - as Past President I retain a position on the board and will continue my NED role on the British Chambers of Commerce board where I have an additional responsibility of Chair of the BCC’s Accreditation Committee.

It’s also a busy time in my own business, Liz Lean PR, with lots of exciting new opportunities.

With the launch of our new podcast, ‘It Runs in the Family’ I am enjoying being a podcast host maybe a little too much! Interviewing generations of family businesses in a wide range of sectors, it’s an eye opening, almost documentarystyle look into how businesses have survived sometimes hundreds of years and where the blurry lines of family and business cross.

And my main Chamber ‘baby’ has only just started. I have raised my concerns surrounding stress in the workplace since my first day as president and I can confidently say that, on my last day, an initiative is well under way to help practically deal with this, specifically for business leaders. There is much advice and more news online - www.dorsetchamber.co.uk/news

support out there for employers to ensure their teams’ wellbeing is managed. Rightly so. But my concern is also for the employers themselves.

Especially at this time, with many having to go through redundancy processes or making critically difficult decisions for their businesses, I saw no obvious platform for support and felt that Dorset Chamber was the rightful place.

So, with the help of Ouch Training, Ian and the team, Dorset Mind, Livewell Dorset, Caron, and many others, I am so proud to say that over a dozen amazing ‘Champions’ within the chamber membership have volunteered their time and are now trained as Mental Health First Aiders

courtesy of Ouch Training.

The initiative, called ‘Got Your 6’ (or ‘GU6’), has been named after the term used by fighter pilots in WW2. A pilot would ask his wing man to ‘watch my 6’ – flying at the rear to protect his position in the sky. In other words, Dorset Chamber ‘has your back’ – our ‘Champions’ will be available to talk confidentially if you are struggling, with the knowledge to signpost to professional help or further support if a peer-to-peer chat isn’t enough.

There is lots more about the initiative to share, so look out for dedicated articles, events, social media posts about GU6 to find out how you can get involved or how you engage with our ‘Champions’ if you need us.

I am going to wrap up by thanking Ian, the team, and the membership for everyone’s support over the past two years. It has been a joy and I will take away many fond memories. Thank you all.

‘Over and out', Liz x

11

12

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS

Bournemouth & Poole College continue Premier League Kicks partnership Bournemouth & Poole College will continue to sponsor Premier League Kicks in the Poole region for the 2020/21 season, a project which offers free football and additional opportunities to over 1,000 young people locally a year.

This marks the third year that the college are sponsoring the AFC Bournemouth Community Sports Trust’s popular project.

Premier League Kicks encourages young people to get involved in playing sports in the evenings and at weekends, which sees them benefit from a healthier lifestyle, improved wellbeing and, most importantly, offers them a safe environment to enjoy themselves while having fun with friends.

Cherries defender Chris Mepham is the ambassador from the project and during the partnership has been to a number of events in the region to support the young players.

You may have seen already that the college also sponsor the club’s ‘On This Day’ feature which highlights a well-remembered moment in the club’s history and features across the Cherries’ social channels.

Amy Marks, partnerships manager at AFC Bournemouth, said: “We’re really pleased to have the support of Bournemouth & Poole College again this season, giving their backing to a project that benefits so many young people in our community.

“The college does so much to enrich young lives in the area, so it’s a perfect fit to work with them as a part of Premier League Kicks in the

The college does so much to enrich young lives in the area, so it’s a perfect fit to work with them as a part of Premier League Kicks in the Poole region more news online - www.dorsetchamber.co.uk/news

Poole region.”

Matthew Butcher, commercial director at the college said: “The college is delighted to continue working with AFC Bournemouth. At this time in particular it is vital that organisations at the centre of the community work together to ensure opportunities for training and development are available for everyone.

“The college is here to support the whole community, especially as we recover from Covid-19 and we really value the support the club gives us to reach the local community.”

As part of the relationship, the college’s staff will continue to have the opportunity to engage with volunteering at the Poole sessions as well as receiving a number of advertising benefits at Vitality Stadium, with the college also continuing as executive partners of AFC Business, where they regularly engage with virtual events and webinars. www.afcb.co.uk 13

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Building the future through Apprenticeships Apprenticeships are a fantastic opportunity for employers to share their years of industry knowledge and expertise with those just taking their first steps onto a career path. It’s a mutually beneficial way to impart skills and knowledge and benefit from fresh thinking.

The BASE team at Bournemouth & Poole College are dedicated to helping organisations in a wide range of sectors to recruit new apprenticeship talent.

We’ve caught up with Bournemouth and London based new business experts Street Agency about what it’s been like having an apprentice in their team. Street Agency help agencies attract and win work with the brands that need them. They also provide monthly webinars, podcasts and training sessions, and keep on top of the latest news, working with agencies to help them become recognised within a busy market.

Finding the right apprentice Head of Agency Marketing, Michaela has been working closely with Digital Marketing apprentice Whitney to help her progress through her apprenticeship with the company. “We’re a fast-paced agency and we realised we needed some help to just get things done and push things forward. We wanted to hire someone that could learn from our team and their skills as well as someone that we could learn from”. Michaela and the team recruited their apprentice through Bournemouth & Poole College, which Michaela describes as rewarding with “a really simple recruitment process”.

“They filtered through CVs for us with regards to our requirements, we then had interviews with the shortlist and made an offer. The College were there every step of the way, and are always at the end of the phone if we have any queries.”

We can all agree that it has been a difficult time for everyone looking for a job. Businesses have had to adapt to new ways of working and people job hunting, like Whitney, have had to find other routes into their career. “The College was great when it came to finding an apprenticeship.

Which was helpful for me as when I was looking the world was dealing with the pandemic.”

Adapting to online With the past year forcing those able to work from home, it means that Whitney and Michaela have had to move their work online. It’s now not uncommon for new members of staff to have their first day from the comfort of their own home! Michaela explains that they have only “worked together in the office a handful of times, as the majority of the time we’ve been at home having Teams calls.

“Obviously with any new member of staff you need to support them, so you need to dedicate time to them. We have a catch up every morning at 9 to talk about what was achieved the day before and what the tasks are for the day and if there are any blockers. It’s important to check in and be available throughout the day if they have any questions as things crop up.”

Just like hiring a new member of staff, it’s important to have things in place for their first day. But what about an apprentice’s first day?

Michaela has explained how she prepared for Whitney to start with Street Agency, having taken apprentices on before. “I put together some tasks for the first week so I could get an idea of the work the apprentice could produce.

I arranged meetings to speak with the rest

of the team, to help get an understanding of the business and how we operate, as well as calls with external people such as our web team, podcast company and our social media management platform.”

Apprenticeship best bits!

Michaela says the most rewarding part for her is seeing how the apprentice can develop throughout their 18 months. “Apprentices are hard working as not only do they work with you and have a college day out each week, they also have to fit around their assignments and reading during the rest of the week. Apprentices are very quick learners and strive to do their best, so it’s really rewarding to watch and help with their progress.”

But what about Whitney? For her, the best part about being an apprentice is “having the ability to make creative leading decisions that impact the business and the feeling that I am taking the first steps to an amazing future.”

For advice to those looking for an apprenticeship, Whitney offers, “when looking, make sure it’s right for you. Not if you’re right for them.”

Apprenticeships are open for anyone over 16 and, coupled with the great choice of programmes going all the way up to degree level, there are huge possibilities for businesses to find emerging talent. At the College, we offer over 30 different apprenticeship in a range of industries and sectors, so if you would like to find out more about what an apprentice can do for your business, or how we can help visit www.thecollege.co.uk

Why an Apprenticeship?

Whitney explains why she wanted to pursue an apprenticeship. “From being self-employed I wanted to learn something new and expand my knowledge. I wanted to begin my career in something that would be exciting and thought provoking and being in marketing can be both those things. Having the ability to be creative and see the practical side of things is a great way to learn skills you can use in any industry.”

Positive impact So how has Street Agency’s apprentice, Whitney, changed their business? Michaela explains that it has given them more time to get things done! “Luckily our apprentice is full of ideas and it’s great to see these come to life and make a real difference to the business. Initially I helped Whitney with how to post our podcast, Word on the Street, on our website and social media platforms. I’m now able to leave her to do it when each episode is released, which has enabled me to work on other things within the business.”

14

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

15

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

We have some exciting news to share!

Mploy are the leading independent recruitment business in the South West. Opening in 2001 in Poole and now operating via 7 offices in Yeovil, Dorchester, Poole, Bournemouth, Christchurch, Salisbury and Andover supplying staff from Bridgewater and Exeter to the west, Bath and Reading to the north and Southampton on the east. It has 5 different divisions: Mploy Staff – recruiting for Industrial, Engineering, Food Manufacturing and Distribution sectors, Mploy Office People - focussing around office-based vacancies and specialising in Customer Service, Sales and Managerial roles, Mploy Digital and Marketing - offering its expertise within eCommerce, Technology and Marketing recruitment, Mploy Healthcare- supporting Healthcare sector with Nurses and Healthcare Assistants which have played a critical role during pandemic and Mploy Hospitality - offering Catering and Cleaning staff.

Mploy is not a company to stand still and despite the pandemic has some ambitious growth plans for this and coming years.

and Portsmouth based businesses”.

Kat Mieszkowska, newly appointed company COO who dedicated her last 17 years to growth and development of Mploy’s brand also comments: “This is a very exciting move, and we are proud to be in a position to be able to expand the business as well as to offer 5 internal promotions to our dedicated staff. We look forward to the coming years and hope to work closely with the local businesses to further support their growth. “

If you want to hear more about the Mploy brand and the company’s plans visit www.mploystaff.com

Mark Nash, FD of Mploy says: “We wouldn’t be ourselves if we stood still …. Mploy has its 20th birthday on the 1st April 2021 and to celebrate it we have decided to open a new office in Southampton. This is exciting news for all of us as it comes during challenging times, we have all been facing with the Covid-19 pandemic. It is because of these challenges that we have decided to push forward to continue our business growth.”

Matt Swift, Mploy’s MD adds: “We have always planned to open more offices and the new Southampton office is the first step in our post Covid 5-year business plan to double the size of our business. We have committed experienced staff in place ready to open the office. We look forward to working with Southampton, Marchwood, Fareham more news online - www.dorsetchamber.co.uk/news

17

18

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Membership Rates 2021 #GetBusinessDone All prices plus VAT

Digital £120

Essential £245

Corporate £395

Premium £645

Elite £995

Diamond £2,200

Charities £225

• • •

• • • • • • •

• • • • • • •

• • • • • • •

• • • • • • •

• • • • • • •

• • • • • • •

20

40

60

80

100

150

40

•

•

•

•

•

4

6

8

8

8

4

•

• •

• •

• •

•

Connections and Marketing Upload news stories onto the website news portal Listing in magazine and online members directory Access to Simply Networking online meetings Access to networking breakfast / lunch events Access to Business Leader events Free use of boardroom at Chamber House* Dorset Business Focus Magazine posted Introduction to your business in Dorset Business Focus Magazine (number of words) Discounted advertising rates in Dorset Business Focus magazine Editorial considered for Dorset Business Focus Magazine (max p/a) Access to key contact member database Online event promotion *Up to 10 times per annum. Digital members can book at the discounted rate of £25+VAT per half day

Business Support £1,000,000 business legal insurance (up to £100,000 per claim)

•

•

•

•

•

•

•

Legal/ HR/ health and safety/ helpline

• • • •

• • • •

• • • •

• • • •

• • • •

• • • •

• • • •

Single

Double

Business Buddy Scheme Access to over 500 online training courses for all employees Qualify for affinity schemes (Cars/Vans/AA) Discounts and offers Stand at one Dorset Chamber Business Expo event

•

2 Tickets to Business Leader event

• •

4 Tickets to Business Leader event Video introduction to your Business with Chief Exec/ Board member Member to Member offers on website or published in magazine

Online

Online

10min

15min

20min

Magazine

Magazine

Magazine

Magazine

30

200

1000

unlimited

Magazine

International Trade Services 50% discount on international trade documents* (up to per annum) Access to documentation technical helpdesk

•

•

•

•

International Document training (% discount)

15%

20%

25%

25%

•

•

•

•

Corporate £316

Premium £516

Elite £796

Diamond £1,776

30

200

1000

unlimited

Global introductions to international Chambers *Not applicable to Customs Declarations and most documents relating to shipments to the Middle East

All prices plus VAT

International Trade Services Only Membership 50% discount on international trade documents* (up to per annum) Access to documentation technical helpdesk

•

•

•

•

International Document training (% discount)

15%

20%

25%

25%

•

•

•

•

Global introductions to international chambers No other Dorset Chamber services included, to upgrade see main membership rates above . *Not applicable to Customs Declarations and most documents relating to shipments to the Middle East

To join click www.dorsetchamber.co.uk/join or call 01202 714810 / 01202 714806 more news online - www.dorsetchamber.co.uk/news

Rates available from 1 September 2020 until further notice, subject to change, annual membership is non-refundable 10/9/2020 V2

19

Member To Member Chamber Offers

Free 30 minutes marketing consultation with Digital Storm

10% off

10% discount

a 12-month Maintenance Contract

Digital Storm are able to use their design, web and marketing expertise to review your current marketing strategy and give you tips and techniques on how to grow your business.

Eazy Gardens offer the highest possible customer service with a regular team who will learn your likes and dislikes and develop a regular routine around your grounds making sure they are in tip top condition all year round.

Dorset Chamber members will receive 10% off for 12-month maintenance contracts.

Contact Lesley Simmons on 01202 298392 | www.digitalstorm.co.uk

Contact Thomas Clark on 01202 978373 | www.eazygarden.co.uk

with Leatherbarrows Removal and Storage Ltd 10% discount for Dorset Chamber members for all Commercial Moving and Storage Solutions as well as 10% discount on Domestic Removals and Storage.

Contact Rob Dance on 01202 578581 | www.leatherbarrows.co.uk

#GetBusinessDone

Re-engaging with your team in the great outdoors

We all know that immense benefits come from getting outdoors, feeling the fresh air in our lungs, and seeing actual human beings in actual real life and not through a Zoom call.

Nothing against Zoom, it’s been great to keep business going, but it also emphasises the social dissonance of not being in the same room as someone.

One challenge many people face around this time of year is SAD, seasonal affective disorder, and the easiest way to combat this is to get moving outdoors. We’re not suggesting you need a full HIIT workout in the garden or a crisp sea swim every morning but just five to 10 minutes outdoors can help to combat feelings of low mood.

But why not have something to build up to?

Why not get your team involved in the process?

Make it part of the working day to get outdoors and have something to work towards aside from the usual KPIs and key business objectives.

At Diverse Abilities, we’re hoping we can provide you with that certain something to look forward to. By nature, we support a variety of different people with different needs, so we’d like to think we know a thing or two about providing events for a whole host of different preferences.

If you’re no stranger to a spot of fancy dress and face paint, then the Dorset Neon Run is right up your street. It’s a 5k around Poole Park, but it’s not time chipped so you don’t have to run, you 20

March 2021 | Dorset Business Focus

can walk, jog, or even dance your way around with family, friends, and team members alike. You could fundraise as an organisation or make a bit of friendly competition between colleagues to hit your own targets, and registration starts from just £15.

For the more ambitious, take a look at Dorset 3 Peaks. It may not be the most famous of the 3 Peaks challenges, and many may not know that Dorset even has three peaks, but it’s a rewarding

/company/dorset-chamber/

challenge. You’ll trek a 26.2-mile segment of the Wessex Ridgeway and ascend the equivalent to summiting Ben Nevis by climbing Lewesdon Hill, Pilsdon Pen, and Bulbarrow Hill on Saturday 19th June. Registration is just £35, and we ask you to raise £265 along the way for our vital services.

If neither of those take your fancy, there’s a few other things up our sleeves including fly fishing and outdoor pursuits, a lunch, and of course, we’re really hoping our Gala Ball will return this November. Watch this space.

What are you waiting for? Tackle that outside world, take it one step at a time, and soon enough you’ll be feeling the benefits mentally as well as physically. www.diverseabilities.org.uk

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Harry Redknapp appointed Land Rover Ambassador for Hendy Group Footballing legend Harry Redknapp has been announced as Hendy Group’s new Land Rover ambassador.

Hendy is delighted to have joined forces with the popular Dorset-based former football manager turned pundit, who has close ties to the south coast where the motor group currently operate its three Land Rover dealerships in Christchurch, Salisbury and Southampton.

Hendy chief executive Paul Hendy said that Harry’s huge popularity, interest in cars

and proximity to the group’s JLR dealership in Christchurch made him an obvious choice for the role.

“We’re thrilled to have Harry on board as our Land Rover ambassador and the timing is perfect with the recent addition of the JLR dealership in Hampshire to our expanding portfolio,” said Paul.

“Harry is such a well-loved person with such a great footballing pedigree and is one of the area’s most well-known celebrities. We are really

Harry is such a well-loved person with such a great footballing pedigree and is one of the area’s

looking forward to working closely with Harry and collaborating on a number of projects.”

Paul added that Harry will be involved in a range of activities for the group, virtually, and once COVID restrictions are lifted, in person at Hendy events.

Harry said he was delighted to be joining forces with Hendy and getting involved in motoring projects. “I’ve always been a fan of the Land Rover brand and Hendy is a wellestablished and respected name in the industry.

I’m really excited to get started as its new ambassador.” www.hendy.co.uk

most well-known celebrities.

22

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

23

24

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

New Faces, New Places Celebrating new roles being filled within the Members of the Dorset Chamber #GetBusinessDone

Specialist Nurse joins LewisManning Hospice Care Esmarié Jones has joined LewisManning Hospice Care as a Lymphoedema Nurse Specialist.

She joins with a rich and varied nursing background, having trained and qualified in South Africa and has worked in a variety of roles in London and Dorset. With a speciality in critical care, she was also a district nurse for many years. www.lewis-manning.org.uk

Dorset Chamber expands International Trade team Dorchester Chamber for Business appointed a new Secretary Hazel Serkis has taken on the part time role and will be assisting the Executive Committee. Hazel owns Signature Office Support a virtual assistant business that operates across Dorset. www.dorchesterchamber.o.uk

Dorset Chamber welcomed Kellie Oxborrow in January this year to join the team, Kellie brings with her a knowledge of International trade after previously working in international sales for over 4 years. She will be working within the team to assist with all aspect of international documentation and trade. www.dorsetchamber.co.uk

Lewis-Manning Hospice Care welcomes new Director Jo Whale has joined LewisManning Hospice Care as the new Director of Clinical Services, bringing much breadth and depth to her role; having worked in the pharmaceutical manufacturing sector, moving into the health care sector in 2009 and subsequently working on transformation and improvement work with health care organisations throughout the UK, seeking to improve patient pathways. www.lewis-manning.org.uk

Marshall BMW welcomes new Local Business Development Manager Nick Roddis joins Marshall BMW in Bournemouth and Salisbury. Nick’s work history includes looking after Volkswagen vehicle fleets of 5-200 and prior to this, was the Aftersales Commercial Manager for Citroen UK, responsible for the dealer network in South West UK.

Ellis Jones Solicitors has strengthened the senior team in double promotion boost Caroline Palacio, who is Head of Insolvency and Business Recovery, has stepped up to Senior Associate from Associate.

Maria Evans, whose areas of expertise include Dispute Resolution, Insolvency and Regulatory law, has become an Associate just three years after qualifying as a Solicitor. www.ellisjones.co.uk

www.marshallbournemouthbmw.co.uk

Inspire celebrates a trio of new appointments to the team

Anne Albritton joins the team as an associate. Ann has a vast experience of lease extensions and freehold purchases.

Hannah Faith joins Frettens as a paralegal. Hannah has worked in and developed her knowledge of this specialist area of property law.

South Coast business and tax advisory firm, Inspire, has welcomed three new members of the team so far this year, further strengthening its advisory and client services teams.

The new appointments to the team are Jon Huggins who joins as Advisory Manager, alongside Norma Sauramba and Jacob Cardus who both join as Client Services Advisers. All three will be part of the 30-strong team based at Inspire’s offices on Commercial Road in Poole.

www.frettens.co.uk

www.inspireaccountants.co.uk

Frettens extend specialist lease team

more news online - www.dorsetchamber.co.uk/news

25

DORSET BUSINESS FOCUS / NEWS

Affiliated Town Chambers Dorchester Chamber for Business

Shaftesbury Chamber of Commerce

www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester.

www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by Chamber members.

Bridport Chamber of Trade and Commerce - Bridport Business

www.bridportbusiness.org.uk A Voice and a Champion for businesses in Bridport.

Our mission is to ensure that Bridport provides the ideal environment for businesses to thrive and supply the goods and services the town and surrounding area need to remain economically vibrant.

Our vision is that the Chamber will represent and work with the business community and others to promote the town and increase prosperity for our members.

Membership provides access to networking events, email updates, free online promotion and the chance to raise the profile of your business.

Ferndown Chamber For Business

www.fcfb.org.uk Ferndown Chamber For FERNDOWN Business works tirelessly to CHAMBER FOR BUSINESS make Ferndown a great place to do business. We work with the Town Council and local organisations such as the Rotary Club to put on events in the town to bring the public and businesses closer together whilst promoting the town in a positive way.

Sherborne Chamber of Trade and Commerce

www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The Chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.

SturBiz - Sturminster Newton Chamber of Commerce

www.facebook.com/SturBiz The Sturminster Newton Chamber of Commerce was set up in 2018 and named SturBiz for simplicity. Its Mission is to promote and enhance Sturminster Newton and surrounding area’s economy and its businesses and support a thriving and effective business community.

Swanage & District Chamber of Trade

www.swanagechamberoftrade.co.uk Swanage Information Centre won another award in the South West England Tourism Excellence Awards and now holds a Gold and Bronze Award for Visitor Information Service of the Year. Swanage Town Council has funded and refurbished the Information Centre and four of the twelve toilet blocks in the town. It is great to see in this current climate investment in facilities that give a better visitor experience for people visiting Swanage.

Weymouth & Portland Chamber of Commerce

www.wpchamber.co.uk The Chamber has been supporting firms in Weymouth and Portland for 100 years. We’ve helped many people to find their feet in the local business community, by providing an environment where they can connect with likeminded people.

In recent years we’ve represented the concerns of businesses to the local councils, contributing to a significant cut in the cost of car parking charges. #GetBusinessDone

Craig Oakes serves a third term as Weymouth and Portland Chamber President This week I started my 3rd term as President in Weymouth & Portland The Weymouth & Portland Chamber of Commerce, Industry and Tourism to give it’s full title is a 100+ year old organisation that has always tried to move with the times and adapted to the businesses and organisations in the area that it serves.

Speaking to the Dorset Business Focus Magazine Craig said: “I spent my first official year in between the usual business events doing various challenges to raise money for Weldmar Hospice one of our members. The gym 5 days a week was particularly punishing considering I really hadn’t done any exercise for 20 years. I managed a couple of 5k’s a 10k endurance mud fest at Bovington and I even fire walked. We have a strong voluntary committee and a contracted membership committee that helped to run things so it meant I could have 26

some fun, if you can call it that.

“As I entered my second year (we have made it the case now that if you take on the role you do two years to create consistency in leadership) Covid really took hold and we were locked down and most people know the rest.

Except it is worth saying that what could’ve happened with a voluntary organisation such as ours, it could easily have gone into mothballs as a lot of other things did when people really didn’t know what was happening.

“With the WPCC during the last year the opposite has been apparent. We’ve adapted, we’ve consistently helped business from the get go even before things were changing. Our affiliation with Dorset Chamber kept us strong and gave us the ability to provide support to those businesses who need it either as a blanket or on a one to one basis. We’ve been

March 2021 | Dorset Business Focus

there. We’ve opened membership at no cost so that all businesses can join. We created a Chamber Club Card which was designed to get businesses trading with each other. We produced videos of small businesses to show they were safe and encourage shopping post Lock down. We’ve been involved in recovery and future planning in our area. We’ve kept in touch with our members directly through virtual meetings. We’ve communicated through every digital platform that we could, Social Media, Websites, Newsletters.

“The most important thing for any business during the last year has been for us to keep communications going and stand together and empathise with our members. No-one has had all of the answers over the last year.

“As I go into a 3rd year of presidency during a Lock down I feel great optimism about what the

/company/dorset-chamber/

/dorsetchamber

future holds. The last year has been incredibly difficult for many but I believe that business is the glue to everything else, Skills, Education and Employment and it is at the same level to keep the economy going as it is to ensure we are healthy in general. Not one without the other.”

Weymouth and Portland Chamber is an affiliated Town Chamber to Dorset Chamber. www.wpchamber.co.uk @DorsetChamber

28

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Lifestyle relocation and desire for more space leads to surge in Dorset property sales Lifestyle relocation and the desire for more space has led to a surge in activity in Dorset’s housing market, with more than twice as many sales over £1m in 2020 compared to the previous year.

According to Savills research using data from TwentyCI, Dorset saw a 49% increase in sales agreed across the whole market since 1st June 2020 compared to 2019. Above £1m, the figure increases to 136%.

The residential sales team at Savills Wimborne saw buyer registrations increase by 84% last year compared to 2019, with viewing numbers up 108% and 62% more sales agreed, with 53% of properties attracting multiple offers.

Almost a third (28%) of buyers were upsizing from within the area, while half (49%) were relocating to the county, with 19% of buyers coming from London and a further 16% from Hampshire and Surrey.

Ashley Rawlings, head of residential sales at Savills Wimborne, said: “Against all expectations, 2020 was an exceptionally busy year. The pandemic encouraged people to think more about where they live and the attributes they most value in a home and there has been clear demand from buyers, particularly in the family market.

“Lifestyle relocation remains a big theme

as people continue to reassess their work-life balance. Those with future plans to move to the county, or to move back to where they themselves grew up, have made the decision to do so earlier, making the most of being able to work from home and commute less frequently.

“Now more than ever, buyers want somewhere with greater space, a large garden, easy access to the countryside and excellent schools. The Dorset area of course has this in abundance, with property representing good value for money when compared to London. As a result, we have seen strong activity across the board.

“This strong demand from buyers is still very much in evidence this year, though there is a clear shortage of stock following the large volume of sales agreed in 2020.”

The surge in market activity has supported prices and delivered some unexpected gains but it hasn’t resulted in runaway price growth. The wider south of England region, which includes Dorset, saw an increase of 4.6% last year, with the coastal market and country houses

Lifestyle relocation remains a big theme as people continue to reassess their work-life balance. more news online - www.dorsetchamber.co.uk/news

over £2m seeing increases of 5.6% and 5.5% respectively.

Lucian Cook, Savills head of residential research, says: “Our expectation is that this further lockdown will make people more aware of the limitations of their existing home and increase their commitment to moving, likely leading to pent up demand as seen after the first national lockdown early in 2020. At the same time, however, the pool of those able to act on their desire to move will shrink so buyers and sellers will need to continue to remain pragmatic around pricing. We’d expect sustained activity from those with secure household finances, which will help sustain activity levels in the prime market, but lenders are likely to become more risk averse which will make it harder for those requiring high levels of borrowing.

“The desire to beat the stamp duty deadline will help sustain activity in the first quarter of 2021, but it’s probably going to be harder to meet the 31 March deadline. The end of the stamp duty holiday will coincide with rising unemployment as the furlough scheme comes to an end, and this further lockdown may mean a deeper lull in activity mid-year but a stronger bounceback as the vaccine rollout progresses.

“Covid-19 will have a longer tail in the form of higher taxation. This will likely act as a medium term drag on the market, though low interest rates will help counter this.” www.savills.co.uk 29

30

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

35

DORSET BUSINESS FOCUS / NEWS

Go west to take unaccompanied freight by sea, says Brittany Ferries A growing number of haulage companies are shipping goods using unaccompanied trailers.

Brittany Ferries says demand is rising, and the ports it serves on the western Channel in France and the UK are best set-up to receive these driverless loads.

“Things like negative Covid tests for drivers are certainly helping drive the trend for unaccompanied loads,” commented Simon Wagstaff Brittany Ferries freight director.

“However, there are other financial benefits in going driverless. We know of one large haulage operation in Ireland, for example, that has organised reciprocal arrangements with another in Spain, dropping off and picking up trailers for each other. That’s a cost-effective way of doing business.”

All ferry companies have reported reduced freight volumes in January as a consequence of Brexit fears and stockpiling by companies.

However, while volumes are low, Brittany Ferries says the proportion of unaccompanied units is already much higher than in previous years.

Galicia is Brittany Ferries’ newest Ro-Pax vessel, operating between Santander in Spain and Portsmouth. Since sailings began in early December, around 40 per cent of Galicia’s freight has been unaccompanied trailers.

Further evidence comes from the workhorse

of the Brittany Ferries fleet, Pelican. This freight-only ship has been operating since 2016, connecting Bilbao with Poole. Designed primarily for unaccompanied trailers, Pelican’s fill rates have risen so significantly that it is now the best performing freight ship in the Brittany Ferries fleet.

“Of course, Pelican is an extremely versatile vessel which can take out-of-gauge shipments as well as unaccompanied units,” Simon Wagstaff adds. “It’s this flexibility in our fleet, combined with our ability to accommodate unaccompanied loads throughout our extensive route network, that makes Brittany Ferries an attractive prospect for the year ahead. We are pleased too that freight is flowing well through our ports, without the queues that some forecast at the start of the year.”

Brittany Ferries began as a freight-only operation in 1973. The first ship Kerisnel, was a converted Israeli tank-carrier. It had been chartered by French farmers to carry produce like cauliflowers and artichokes to the UK, a market that opened with the country’s entry into the EEC. However, the company quickly adapted. It turned to carrying passenger traffic (as well as freight) when it became clear the biggest export market was for British holiday makers visiting Brittany and then Normandy.

Saffery Champness category winners announced in the Dorset Tourism Awards The winners of the Dorset Tourism Awards were celebrated in an online awards event. Saffery Champness LLP, sponsors of the Hotel of the Year and Business Events & Wedding Venue categories announced their winner, for both categories as The Marsham Court Hotel.

Nick Fernyhough, Senior Partner at Safferys said, “The annual Dorset Tourism Awards showcase businesses and organisations from across the county and demonstrate the quality and depth of the county’s tourism offering.

“It goes without saying that this has been an extremely difficult year for the tourism industry but it is great to see how so many businesses have innovated to make the best of the situation. The positivity coming through from all the finalists was impressive and we offer our sincere congratulations to them all.

“We are delighted for our category winners, Marsham Court Hotel who also won ‘Dog Friendly Venue’ and the ‘Winners of Winners’ Award. They deserve their amazing run of success and accolades.”

Marsham Court Hotel Directors Rosie Radwell, Jane Swift, Russell and James Dixon-Box said, “We are thrilled with our wins, especially after such a difficult year.

“We have invested heavily in the aesthetics of our event spaces over the last few years 36

March 2021 | Dorset Business Focus

and are proud of what we have achieved, but without a strong and passionate team behind us we would not be able to deliver the exceptional Marsham Court service to match. It has given the whole team a huge boost and is great recognition for all of their hard work.

“Winning the Hotel of the Year category is a great testament to the resilience that has been needed during the last year. We have continued

/company/dorset-chamber/

The company still moves quickly when opportunities arise. It opened a sea route connecting Ireland with Spain for the first time in 2018, predominantly for freight traffic. More recently it has brought forward the opening of a Rosslare Cherbourg connection, as Irish, French and Spanish hauliers seek an alternative to the UK land-bridge, with the cost, time and administrative burden that this now brings.

Plans are in progress to open further freight routes, connecting Roscoff and St Malo in Brittany, with Ireland. The aim is to finalise schedules as soon as possible and to commence operations in early February using Ro-Pax vessel Armorique.

In a normal non-Covid year Brittany Ferries carries around 210,000 freight units. Its twelve ships serve Caen, Cherbourg, Le Havre, SaintMalo and Roscoff in France, Portsmouth, Poole and Plymouth in the UK, Santander and Bilbao in Spain and Cork & Rosslare in Ireland. www.brittanyferriesfreight.co.uk

to plan and invest in the future of the hotel and are hopeful for a strong recovery when the time is right. This award will give the Marsham Court great kudos with our guests past and future and I am so pleased that they have been able to go ahead this year, in spite of the difficulties that the industry is currently encountering.”

Awards organiser Robin Barker of Services for Tourism added: “The past 10 months have been a challenge for everyone – to survive let alone prosper. Having considered abandoning the Awards I’m so glad we persevered, adapting and changing along the way. The delight we witnessed amongst finalists on being told of their success makes it all so worthwhile!” www.saffery.com www.dorsettourismawards.org.uk

/dorsetchamber

@DorsetChamber

- Advertising feature -

£260k Cashback for Software Business

At a time when Cash is King, a cash injection of this magnitude can be a matter of survival for a business.

A frequently misunderstood government funding mechanism is available for businesses that have been innovative, potentially in any industry. One sector that often falls short of maximised claim benefit is the Digital sector. Rob Sowden, innovation tax incentives specialist at Business Cash Enabler reports a case study where a business benefited greatly: “Just two years after I met the managing director of this business for the first time, they have benefited from £260k cashback under the HMRC Research & Development (R&D) tax credits scheme. This was an incredible cash boost for the business that develops secure

web-based apps running on mobile devices. Many businesses and their advisors haven’t associated the R&D tax credits scheme with software development, however, innovation including writing APIs, algorithms, coding, Big Data analytics and app development, can all potentially meet the scheme criteria. Apart from costs incurred via payroll, this business also incurs costs from offshore developers. They still qualified for a rebate of a proportion of these costs because the costs were incurred by the UK registered entity. On the cautionary side, there is a risk that if a business tries to self-claim or via their accountant, without a specialist advisor, they may claim for work that is ineligible, such as out-of-the-box solutions or well known development techniques.

more news online - www.dorsetchamber.co.uk/news

There is the potential that HMRC could subsequently claw back any benefit paid.

“A trading company that carries out any form of unique innovation may qualify for a year-on-year cashback from HMRC under this very generous scheme. A company can claim back two accounting periods, or must have at least their first set of trading accounts, if it is an eligible startup. A business does not have to be profitable to get this tax credit or cashback, in fact a loss-making company may obtain an enhanced cashback, up to 33% of qualifying costs incurred can be rebated. Some businesses have claimed and received small amounts, maybe £10k or £15k, which may be much less than they are entitled to.

What catches many businesses

out is that they believe this claim opportunity is an accountancy work-stream, whereas it is really about technology. The claims management service I introduced this business to required a specialist software analyst to identify all of the qualifying activities permitted within the government’s scheme rules.

HMRC have remained operational throughout the pandemic to process claims, usually paid out around 45 days from a claim being filed.”

Business Cash Enabler provides a free service to businesses to check eligibility for innovation tax incentives. All stages of a claim can be managed remotely by phone, videoconference and email.

For more information visit www. businesscashenabler.co.uk

To arrange a free eligibility check email Rob.Sowden@businesscashenabler.co.uk or call 07732 627085.

37

DORSET BUSINESS FOCUS / NEWS

Innovate UK EDGE – New Year, New Look, New Ambitions 2021 has seen the launch of Innovate UK EDGE, a key part of the UK innovation agency’s investment in the innovative businesses that drive economic growth.

Formerly operating under the banner of Enterprise Europe Network, Innovate UK has brought together the activities of the Enterprise Europe Network, Innovate2Succeed, Innovate UK’s COVID response services, its Scale Up Activities, Pitchfest and the IP Audits Programme all under one unified brand.

Delivered in the South West of England by Business West, Innovate UK EDGE will continue to target scaling innovative businesses and provide expert support to the South West’s most forward thinking, high growth potential companies.

The launch of Innovate UK EDGE comes at a pivotal time for South West businesses as the UK begins its new trading relationship with the EU and the rest of the world, whilst at the same time striving to overcome the challenges that COVID continues to present.

2021 will undoubtedly bring further challenges, but also opportunities, and Innovate UK EDGE will be continuing its role as advisor and mentor to innovative South West businesses, helping them to navigate these uncertain times. EDGE focuses on helping businesses find finance and funding, identify new national and international opportunities and improve internal capacity, skills and capabilities.

The launch of Innovate UK EDGE demonstrates the UK’s faith in the ingenuity and potential of both existing Innovate UK grant beneficiaries and the South West’s innovation community to lead the national recovery.

2020 in numbers During 2020, Innovate UK EDGE (formerly Enterprise Europe Network) focused largely on helping businesses find finance, re-structure, pivot, adapt and survive. This year, EDGE will be converting that work into helping our clients achieve steep growth trajectories, create new jobs and boost international activity, enhancing the UK’s presence in the global economy.

38

March 2021 | Dorset Business Focus

While Innovate UK EDGE South West waits for its final 2020 figures, it can report that from January to September 2020, it helped South West innovators raise over £17m of funding and finance, bring 36 new products to market, identify 40 new international partners and create or maintain more than 500 jobs.

Innovate UK EDGE is looking to build on those numbers substantially during 2021, working with some of the South West’s most progressive businesses.

Innovate 2021 Webinars and Workshops As well as delivering 1-2-1 bespoke support, the EDGE team has also been sharing practical strategies for recovery and growth through its webinar series, Innovate 2021.

So far, they’ve covered topics including Intellectual Property, Funding and Finance, Design Thinking, Sales and Marketing, Business Strategy and more. The popular series of seminars and workshops continues this year with new webinars on wooing investors, winning grants and finding the right alternative finance options for you.

Outlook for 2021 and beyond The national lockdown remains a heavy burden for South West businesses and indeed the UK as a whole.

But whilst there are dark clouds, not all is gloomy. According to Oxford Economics, an economic bounce-back is projected for the South West over the course of 2021, with an anticipated 7% growth in GVA accompanied by a rise of more than 67,000 jobs.

Although GVA in 2025 is projected to be

/company/dorset-chamber/

credit: innovate.blog.gov.uk

1.9% lower than the pre-Coronavirus forecast, there are still positive signs that key sectors will be able to weather the storm and repurpose their businesses to meet changing market requirements. That of course is not true for all sectors, some of which will have been hit very badly over the period.

However, with the focus that Innovate UK EDGE brings including 2021 initiatives like PitchFest, the Global Business Innovation Programme, the Scale Up Programme and Peer to Peer networking opportunities, there is certainly still reason for optimism.

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

No Jab, No Job? Last month, a London plumbing company who employ around 400 people, announced that they were seeking legal advice (not from View HR!) regarding the possibility of re-drafting employment contracts to require employees to have a Covid-19 vaccine if available, which soon became known as a “no jab, no job” policy.

This is not the first time that the company has found itself in the media spotlight due to their employment practices; in August last year, Chief Executive Charlie Mullins criticised employees reluctant to return from furlough leave (although some employees may have very valid reasons, which we will cover in an upcoming blog), and prior to that they faced a longrunning case regarding worker status, which was resolved by the Supreme Court in 2018.

Mr Mullins has stated that if the jab became available privately, he would be happy to pay for employees to receive it, and the Pimlico Plumbers website asks: “What is the difference between a vaccination against a virus that can kill and a hard hat on a building site that may prevent death from a heavy object falling on a worker’s head?”

If an employee fails to follow a reasonable management instruction, such as following health and safety procedures, this may be considered to be insubordination and potential gross misconduct (depending on circumstances), and so is the Pimlico Plumbers approach one that more employers should consider?

The situation is not so simple. Employers need to take into account that there are some groups for whom the vaccine may not be suitable.

These include: • Pregnant employees – gov.uk states that: “The vaccines have not yet been tested in pregnancy, so until more information is available, those who are pregnant should not routinely have this vaccine.”

• Employees with certain allergies – the current medical advice is that people who have had an allergic reaction to the first dose of a particular Covid vaccine, or who previously had reactions to any of its components, should not receive it.

• In some cases, individuals taking other medications will need to have satisfactory test results to have the Covid vaccine administered.

By refusing to offer work to somebody who has not had a jab as the result of one of the above, employers may risk falling foul of the Equality Act 2010, by indirectly discriminating against somebody as a result of pregnancy or a disability. There may also be situations where individuals who refuse the vaccine are protected under the Equality Act on the basis of their religion or philosophical belief, however, this is a complex area and Personnel Today note that: “Anti-vaxxers subscribing to the myriad of conspiracy theories doing the rounds are unlikely to be protected because they have to show that their beliefs are worthy of respect in a democratic society.”

Say ‘I Do’ at The Tank Museum

As such, as the vaccine becomes more widely available, it is appropriate for employers to: • Encourage staff to be vaccinated; • Share information from reliable sources to challenge myths and reluctance; • Seek to understand concerns and support employees, e.g. by being flexible to enable them to attend vaccination appointments; • Ensure relevant measures are in place to protect employee health and safety, to include for people who have a valid reason for not being vaccinated; • Carefully consider potential disciplinary action on a case-by-case basis.

However, a blanked “no jab, no job” policy may be problematic.

The team here at ViewHR are on hand to answer questions any employers may have about this issue, including any workplace conflicts that may arise between employees with strong and contrasting beliefs!

Couples can now walk down the aisle at The Tank Museum - Dorset’s newest and most unusual wedding venue.

Events Manager Rosanna Dean, “It might seem like a quirky place to get married, but we know there are lots of people looking for something a little different on their wedding day.

“Our unique surroundings have already attracted couples with a special connection to The Tank Museum, who want to celebrate their marriage with us. Some have links to the military, a keen interest in our subject and others have ties to the local area.

“The variety of settings and the expertise we have at the Museum mean we can offer a completely tailored experience for our couples.”

Whether you want a 1940s rustic wedding with an intimate guestlist, or a classic contemporary white wedding design with up to 1000 guests, The Tank Museum’s experienced Events team can help to create a unique day for you. You can even tie the knot in front of your favourite tank!

Guests to a wedding at The Tank Museum will be delighted to have some additional entertainment during the day, as they are given the opportunity to explore the Museum itself. The Tank Museum’s in-house catering team also means that, once you’ve tied the knot, your friends and family won’t have far to go for a sumptuous wedding breakfast.

Finally, a photoshoot amongst the tanks will give you memories to treasure for a lifetime.

If that wasn’t enough, all profits from your wedding with go to support The Tank Museum charity. So, not only will you have started a new life together, your special day will have helped to preserve history for generations to come.

Rosanna added, “We’ve had a number of requests for weddings over the years and we’re pleased to finally be able to offer people the chance to get married at The Tank Museum.”

Tank Museum Weddings are the latest addition to the Museum’s comprehensive Venue Hire offering. Meetings, conferences and large-scale special events are regularly held at the Museum and overseen by the expert Events team.

www.viewhr.co.uk

www.tankmuseum.org

more news online - www.dorsetchamber.co.uk/news

39

DORSET BUSINESS FOCUS / INTERNATIONAL TRADE

What’s New This month in International Trade If you own a UK company and need to trade to the EU, you could be going through some difficulties with the new rules since the Brexit transition ended. Even big companies such as John Lewis and Marks and Spencer are suspending certain services to the EU due to problems with customs and some EU customers have been hit with charges when buying from the UK.

Invoicing Specific origin wording should be shown on invoices. This is essential for your business because the origin statement (along with HS code information) determines the amount of duties and taxes you’ll have to pay for all your imports into the UK or exports to the EU.

So, here’s a guide that will tell you everything you need to know about how to go about importing and exporting goods in and out of the UK. 1. Obtain an EORI (Economic Operators Registration and Identification) number.

2. Check what import licences or certificates you may need depending on the goods exported such as food, livestock, products etc.

3. Decide whether you will be responsible for your own declarations or whether you will use a Customs Intermediary (CI) to complete the declarations for you 4. If you do decide to complete the declarations yourself then you will have to train a member of staff on how to complete the declarations and will probably need to purchase specialist software as well. The business will need to register to use the National Export System (NES).

An export declaration must be completed before export, using NES which provides a unique reference number (URN). You will also need to apply for a CHIEF Badge. CHIEF stands for Customs Handling of Import and Export Freight and is the computerised entry processing system. This will be replaced with a new system, the Customs Declaration Service (CDS), within the next two years.

5. Exporting procedures - these depend on the various processes which are outlined below: 6. Standard Export procedures: the export declaration URN is required to allow the goods to cross the border. The business must make sure that the EU importer has done everything needed, including having an EU EORI, with the right licences and certificates and completing a correct import declaration.

7. Transit: this can be used when goods are moving across several territories or if the business wants to complete customs procedures away from the border. The business or the CI can apply for 'authorised consignor' status, which allows the goods to start movement (and move in to Transit) from an authorised location belonging to the CI or business and not the designated Office of Departure (OD).

8. If completing its own declarations, the business needs to register for the New Computerised Transit System (NCTS). A guarantee must be provided before the movement of goods can start which should be arranged with a bank or financial institution and must be authorised

by HMRC. Before export, as well as an export declaration, a Transit declaration must be completed on NCTS. This provides another URN.

Your invoice should clearly state: • The origin of each product (please refer to the www.gov.uk website for detailed guidance on the rules of origin) • A statement at the bottom of your invoice which reads: The exporter of the products covered by this document (insert EORI No.) declares that, except where otherwise clearly indicated, these products are of (insert) preferential origin. …………………………………............(Insert place and date) …………………………………........... (Insert name of the exporter) Where your invoice covers a mix of goods of UK, EU or other third country origins, the statement will apply only to the UK/EU origin goods. If your invoice contains no goods of UK or EU origin, the statement can be omitted.

It is the responsibility of your business to ensure invoices contain all necessary detail to ensure accurate and timely export and import declarations can be made and to avoid unnecessary duties and taxes to your business or your customers.

VAT With Brexit, VAT procedures have changed considerably, so make sure your accountants are fully up to date with the new procedures.

Businesses that import goods would normally have to pay import VAT on arrival before those goods can be released from the port.

However, HMRC has agreed that this import VAT can be paid as part of the normal quarterly VAT return under the Postponed VAT Accounting (PVA) system.

The importer doesn’t have to use PVA, but it helps with cash flow if they do. To receive statements from HMRC on the amount of import VAT that has been postponed, and which needs to be reported on the VAT return, the trader also needs to register for the Customs Declaration Service (CDS).

Goods leaving the UK for the EU were called 'removals' but will now be called 'exports'. If certain conditions are met, the export of goods can be zero-rated for VAT purposes but records must be kept in order to prove this. The conditions are: • Official or commercial evidence (for example from a customs system or certificates of shipment) to prove the entitlement to zero-rating.

• The goods must be exported from the UK (and evidence obtained) within either three or six months depending on what types of goods are exported.

If the conditions are not met, or there is not sufficient evidence, then the supply will be treated as standard rated. Zero-rated supplies must still be accounted for even though there is no VAT liability.

There will no longer be any requirement to adhere to distance selling regulations and there will no longer be a requirement to verify the VAT status of the recipient.

If you’re importing goods from the UK to the EU and delivering on duty paid (DDP) terms, then local EU VAT advice must be sought.

If you need support with understanding and implementing the export and import processes and procedures, please contact international@dorsetchamber.co.uk

40

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / INTERNATIONAL TRADE

Important Information

for Hauliers Exporting goods from the EU through Ro Ro Ports: I am a GB haulier – what do I need to know about the documents I need to carry or present when transporting goods out of the EU into GB?

At the EU Border the haulier should have one or more of the following: • An Export Accompanying Document (EAD) which has a Movement Reference Number (MRN) generated – this may also contain the data for the safety and security declaration.

• For transit movements a Transit Accompanying Document (TAD) that has been activated in the NCTS system to provide a Movement Reference Number (MRN) - for transit, the paper document (including a list of items) must accompany the consignment(s).

• If there is no customs declaration with the safety and security data included, there is a requirement to confirm that a separate Exit Summary Declaration has been lodged into the Member State Export Control System (ECS).

For some goods, for example goods below a certain value, no EAD is required but it might still be needed to enter the EU ferry terminal and may lead to more problems at the border than completing an EAD. The more automated the terminal the more likely that will be.

Other Certificates and Licences: It is best practice for the driver to have hard copies of any certificates or licences required for the goods being imported to the EU, e.g. an original / wet signed Export Health Certificate. The haulier should check for additional entry requirements that may be required for the EU member state, e.g. a COVID-19 test from the past 72 hours to enter France.

Unaccompanied Freight For unaccompanied freight where the goods are handed from one transporter to another, the MRN and any unique consignment or transport reference numbers must be shared. The carrier (ferry operator) notifies the customs office about the exit of the goods unless that information has been provided through a port or transport community system.

GB traders and GB hauliers may require EU Economic Operator’s Registration and Identification (EORI) numbers. Why?

•

to act as a carrier who is connected to the customs system and wishes to receive any of the notifications provided for in the customs legislation regarding the lodging or amendment of an Entry Summary declaration.

When can I apply for an EU EORI number?

The European Commission has recently published guidance: “Customs authorities of the Member States should accept requests already before the end of the transition period and assign to them EORI numbers with the date following the date of the end of the transition period or thereafter as the ‘start day of EORI number’, according to the requests of the persons concerned.”

Applications from GB businesses for an EU EORI number can be submitted in advance of 1 Jan 2021 to some Member States. The EU EORI number will be assigned – where their IT systems allow – the pre-allocation of that number before the end of the transition period. However pre-allocated EORI numbers will not be activated until the day following the date of the end of the transition period or the “start day of the EORI number” if a later date is requested.

However, some Member States’ IT systems are unable to pre-allocate EU EORI numbers to GB traders and hauliers, but they are able to accept applications in advance and will officially allocate the EORI number on the day of the end of the transition period. A GB business can apply for an EORI number from customs authorities across the EU. Dorset Chamber’s expert International Trade team can support your business through its range of services, training and support.

Please visit www.dorsetchamber.co.uk/ international-trade/our-services/ for more information.

Advantages if the UK Joins Pacific Free Trade Deal Area CPTPP Joining the CPTPP would deepen the UK’s access to fast-growing markets and major economies, including Mexico, Malaysia and Vietnam, for the benefit of UK business. Joining the £9 trillion partnership will cut tariffs for UK industries including food and drink, and cars, while also creating new opportunities for modern industries like tech and services, ultimately supporting and creating high-value jobs across the UK. Unlike EU membership, joining does not require the UK to cede control over our laws, borders, or money.

UK trade with the group was worth £111 billion in 2019, growing by 8% a year since 2016. Benefits that CPTPP membership will bring for businesses include: Modern digital trade rules that allow data to flow freely between members, remove unnecessary barriers for businesses, and protect commercial source code and encryption.

Eliminating tariffs quicker on UK exports including whisky (down from 165% to 0% in Malaysia) and cars (reducing to 0% in Canada by 2022, two years earlier than through the UK-Canada trade deal).

Rules of Origin that allow content from any country within CPTPP to count as ‘originating’. For example, this would mean that cars made in the UK could use more Japanese-originating car parts, such as batteries.

Easier travel for business people between CPTPP countries, such as the potential for faster and cheaper visas.

A GB exporter / GB haulier who is not established in the customs territory of the Union may need an EU EORI in the following circumstances: • to lodge a customs declaration in the customs territory of the EU • to submit an EU Entry Summary declaration into that Member State’s Import Control System (ICS) • to lodge a temporary storage declaration in the customs territory of the EU • to act as a carrier for the purposes of transport by sea, inland waterway or air more news online - www.dorsetchamber.co.uk/news

41

DORSET BUSINESS FOCUS / NEW MEMBERS

Dorset Chamber welcomes our New Members #GetBusinessDone

Candour Facilities Management Limited First Floor Pintail House, Duck Island Lane, Ringwood, BH24 3AA 07766 397605 www.candourfm.com Here to help you manage your Property Portfolio. Specialists in all aspects of Facilities, Workplace, Property, Programme and Project Management.

CryoShower

Dorset Media

Farrow & Ball

Herston Cross House, Swanage, Dorset, BH19 2PQ cryoshower.co.uk 07532 889488 Therapeutic cold therapy which is data led and technology driven for pain & muscle management, health & wellness, weight loss and mental health

10A Arena Business Centre, Nimrod Way, Ferndown, Dorset BH21 7UH 01202 862322 www.dorset-media.com Locally based Dorset Media are leading the way to help local people support local businesses.

We promote local businesses across the South in our partner venues which include, the new Wimborne Town F.C, Poole Town F.C, Christchurch F.C, Parley Golf Club, Wareham Golf Club and many more stretching as far as Torquay United.

Uddens Trading Estate, Wimborne Rd W, Wimborne BH21 7NL 01202 890905 www.farrow-ball.com Wimborne based British manufacturer of paints and wallpapers largely based upon historic colour palettes and archives. Their colour names, such as Elephant's Breath, have become talking points in themselves.

The Crop

Rifu UK Ltd Jurassic HR and Training Consultancy 11 Hetherly Road, Weymouth, Dorset, DT3 5JN 07873 874478 www.jurassichr.com Andy is CIPD qualified and works at a senior level with organisations of all sizes, ranging from start-up’s to established corporate entities.

Wilson House, 2 Lorne Park Road, Bournemouth, BH1 1JN 01202 923222 www.rifu.com With our revolutionary platform, you can support the local products and services you trust, help strengthen connections within your area and get rewarded in the process. Search the marketplace for products and services to share, or, if your favourite local business isn’t yet part of the Rifu community, help them to become a member with a simple click.

South Coast Virtual Tours Highcliffe Mews, Lymington Road, Highcliffe, Dorset, BH23 5EG 01425 333161 www.southcoastvirtualtours. co.uk Showcasing your business with high quality commercial photography and 360° interactive virtual tours. Over 25 years professional experience.

6 Rosebery Road, Bournemouth, Dorset, BH5 2JH 07575 358644 www.thecrop.co The Crop helps businesses to seed, cultivate and grow their brand, with agile teams of creative experts.

Universal Maintenance Contracts Limited Talk Think Do 20 West Borough, Wimborne, Dorset, BH21 1NF 01202 375647 www.talkthinkdo.com We are a software company that specialises in providing tech for growth. Our highly experienced team work at board level to help identify the ideal tech strategy. Our development team then rapidly deploy solutions - as a Microsoft Gold Partner we specialise in building innovative solutions using Microsoft Azure. We also offer 24x7 support and proactive system and security monitoring.

42

Touchstone Training Ltd Total Guide to Poole Hamworthy, Poole, BH15 4NB 07814 080119 www.totalguidetopoole.com Total Guide to Poole is the seventh TGt location to go live since 2012.

The diverse and agile online marketing platform bridges the gap between businesses, tourists and the local community; 'helping businesses succeed, people thrive and places to come alive'

March 2021 | Dorset Business Focus

Fountain Court, 19 Durley Gardens, Bournemouth, Dorset, BH2 5HZ 07903 438381 www.touchstonetraining.co.uk We work with public and private sector bodies, supporting leaders by developing their skills to lead their organisations. Specialising in; vison and values, strategy and tactics & change and development.

Achieved through; individual and team coaching/supervision & Facilitating meetings/conferences/ events.

/company/dorset-chamber/

/dorsetchamber

54 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7QQ 01202 891772 www.umc-ac.com umc are the south coast’s awardwinning premier air-conditioning company, offering the installation, maintenance and repair of all types of air-conditioning units and dehumidifiers.

Delivering superior products at a competitive rate, incorporating the latest technology, we are environmentally aware and have recently changed the refrigerant we use, reducing our Carbon Footprint. Please contact us for a free no obligation consultation. @DorsetChamber

DORSET BUSINESS FOCUS / NEWS

New ‘GU6’ Initiative to Support Dorset’s Business Leaders Launches Dorset Chamber is proud to announce the launch of a new initiative to help build the resilience of business leaders in what is potentially the most challenging business climate of our time. The project has been named ‘Got your 6’ (or GU6) after the term originating from WW2, where fighter pilots of the US Navy or Air Force would watch the ‘backs’ of fellow pilots in formation at the vulnerable rear ‘six o’clock’ position. Dorset Chamber ‘has the backs’ of our business leaders hence the initiative will offer personal and confidential support to employers who may be finding stress levels too much to cope with.

Liz Willingham, who has championed mental health throughout her time as Dorset Chamber President, has taken the lead on the project. It is supported by OuchTT, which has donated free MHFA (mental health first aid) online training, Dorset Mind who is providing Peer Support Skills Training, and Livewell Dorset.

Business leaders from the Chamber board and ambassadors and across the membership have come forward to volunteer their time to the initiative and take up the training so they can confidently be at the end of the line to help their peers who need someone to talk to. Our GU6 Champions understand the pressures of running a business, that making difficult decisions which may affect others has significant stress associated with it.

They will be able to offer crucial peer support to fellow members, as well as signpost to further help where needed.

Liz said: “The WW2 clock reference in Got Your 6 is a good analogy as we know many are in the so-called ‘3am Club’ where businesspeople lie awake worrying about their businesses at all hours of the night. Our aim is to support business leaders in the Chamber network (and potentially beyond) with a neutral, non-commercially driven, confidential non-judgmental hub where they can talk and share anxieties to help them feel some relief, clarity and control over issues that may be affecting them. Ultimately the aim is to build resilience in our business community and enable our leaders to thrive.

“Dorset Chamber is an approachable environment and a fitting safehouse for this initiative, particularly at such a pressured time during the COVID-19 pandemic. Mental health in the workplace has become higher on the agenda for most businesses in the run up to 2020. As we head into a second year of life in a pandemic, we are threatened by a crisis of increasing mental health problems. I have seen no resource that focuses support on those who actually head up businesses – I believe if the leader is in a good place, the rest of the organisation will naturally follow.”

To hear more about GU6, how you can become a Champion, and importantly how business leaders in our community can access this important support hub, please join the next Business Leader event on 18th March. Liz will give a short presentation before the main event with Paul Kinkaid, which is fittingly on his Forensic Leadership Theory and philosophy that great leadership comes from a position of care.

Register online at dorsetchamber.co.uk/events/ or contact Liz directly liz.willingham@lizleanpr.co.uk. more news online - www.dorsetchamber.co.uk/news

Digital Marketing and News Service joins Chamber Digital marketing and digital news brand Total Guide to has become a member of Dorset Chamber.

Total Guide to Poole was launched just over a year ago by the founder of the Total Guide to brand Liz Hutchings – however Total Guide to has platforms around the UK offering a community and news feel to companies eager to be seen and heard locally – or further afield.

Liz Hutchings said: “I moved to Poole with my family and realised there was a gap here for a heart-centred community-led digital news platform.

After launching our Poole site and seeing how well received we have been by businesses in the area, the next obvious step was to join this key business community serving Dorset.

“We hope to get to know fellow members, offer them digital marketing opportunities as well as editorial opportunities online so that all of our businesses can thrive and grow.”

TGt is a franchise business established by Liz back in 2012 with its parent site in Swindon, Wiltshire and it also now has platforms in Bath, Bristol, Cardiff, Reading and Manchester with more franchisees being considered for other cities and large towns nationwide. Liz is also a Qualified Franchise Professional and is experienced at operating ethically in the franchise world.

Steve Bulley, head of business engagement for Dorset Chamber said: “The Chamber has around 650 members from start-ups right up to a brand like Sunseeker. Our aim is always to grow business for our members and to ensure that as much spend as possible is kept in the county.

“Last year we launched our #getbusinessdone campaign with the aim of encouraging our members to take a positive approach to developing new ways of working and opportunities.”

To support #getbusinessdone during its first year of Chamber membership, Liz Hutchings will be offering fellow Chamber members interested in digital exposure and visibility, a 50 per cent discount on its regular digital packages, plus keen prices on our graphic design, video and social media services.

Liz said: “We are still facing the most challenging economic time since the Second World War, for that reason supporting fellow members in this way – allowing them to thrive will be beneficial for us all so that we can come out of this pandemic as healthily and hopefully as possible.” www.totalguidetopoole.com 43

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Businesses Start the Year by Joining Dorset Chamber In January 2021 Dorset Chamber saw 18 new companies from a variety of sectors and backgrounds join hundreds of other member businesses in Dorset to become new Members of the Chamber, through a mix of our Digital, Essential, Corporate and Premium membership packages.

Steve Bulley, Head of Membership, said: “Since changing our annual membership offer and costs to reflect the current needs of businesses during these changing times, we have seen increased uptake across all our packages. We are finding new members are able to match the different benefit levels to their individual requirements. The tailored approach not only affords organisations the flexibility to

44

March 2021 | Dorset Business Focus

do this, but also provides best value. We have always prided ourselves on providing an arena for a diverse range of businesses to engage with the Chamber and with each other, and the new packages certainly encourage this.”

January’s new members: The HR Team South Coast LTD; Focal Point Fire; UK Printed Mugs; Newburgh Networks Limited; Nauticool Ltd; Signature Office Support; Pure Milk Vodka Ltd; International Push to Talk Ltd; Verace Business Assistance; Dorset Media; Universal Maintenance Contracts Limited; South Coast Virtual Tours; Floodmate; Jurassic Coast Ventures Ltd; On The Spot Accountants; Total Guide to Poole; The Crop; and Talk Think Do. Annual Membership rates are (all price plus

/company/dorset-chamber/

VAT): £120 Digital Membership; £225 Charities Membership; £245 Essential Membership; £395 Corporate Membership; £645 Premium Membership; £995 Elite Membership; £2,200 Diamond Membership. There are also International Trade Services Only Memberships (£316, £516, £796 and £1776) for business seeking different levels of export / import support only.

To find the best value package for your business based on the cover provided, see our Membership Rates Page in this month’s magazine, or contact steve.bulley@ dorsetchamber.co.uk

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

more news online - www.dorsetchamber.co.uk/news

45

DORSET BUSINESS FOCUS / NEWS

Networking matters – A chain reaction Winning business through referral of existing or previous clients, or through your network of business connections (LinkedIn or networking groups) is in our opinion simply the best way according to Dorset based software company Chittak.

One of their recent projects for Connections, happened in exactly that way. Starting out with a networking event and expo in 2011 our MD Trevor, made an important connection.

This brought about a project to design, (and then further extend), a custom system for W8Data and, who in turn referred us to The Production Hub, where we were engaged in a challenging project to involving 17+ framework releases to Laravel 7.x. The current link in this chain, a project recently undertaken for Connections Connections appointed Chittak as its specialist software development support partner due to Chittak expert knowledge in complex operational systems in December 2020.

Connections is a company that specialises in the targeted distribution customer offers into consumer homes using eCommerce retailer packages.

Chittak will help Connections deliver a legacy mission critical migration project to bring a core system up to date. This comes as Connections continue their ongoing growth internationally.

Connections’ has a dedicated purchase management team; their service model is

designed to take insight into action at speed for high-growth brands looking to gain competitive advantage and scale in multiple markets quickly.

Connections consists of multilingual, multiterritory channel specialists with strong media owner relationships. Plans and reporting follow ‘one definition of success’ which allows for easy market comparisons and for investment to follow where most growth is being achieved.

Clients include AO.com, Bloom & Wild, Tails.com, Charles Tyrwhitt, Ocado and Hotel Chocolat.

Peter Clark, Head of Print Solutions at Connections, said: “We have partnered with Chittak because of their in-depth technical knowledge and

Ocean Bathrooms Bridport Showroom renovation During the first COVID-19 lockdown Ocean Bathrooms Bridport showroom undertook a thorough make over, bringing it bang up to date and in the process creating open spaces for presentations and working.

With the removal of the old tile room and some out of date displays, office space was relocated creating an open feel, separated by divider screens. The team also focused on the main window installing a luxury inspired display featuring special metal finishes, luxury bathroom products and new collaboration with Margo & Mya, showcasing some of their furnishing,

fabrics and wallpaper.

Director Joe Muhl said: “Other displays have been rejuvenated in the process to bring in new designs and products. We also changed the layout of the showroom creating a large, open presentation area at the front of the shop making that area the most important part of the showroom.

“This area now has underfloor heating with seating enabling potential clients to sit in comfort while we showcase our bathroom designs on a 75” TV screen which enables the designer to ‘walk’ the client around the design before

pragmatic analysis. Transparency and agility are key to our business success, and Chittak reflected these qualities. We are seeing immediate benefits from engaging with Chittak and we have high expectations for the future.”

Trevor Clarke, Managing Director at Chittak commented “We’re thrilled to be working with Connections to help them maintain and develop their critical system into the future. They’re a leading player in the market and exactly the type of growthminded business we love working with.

“I'm a firm believer in making networking connections in business, it works for me and my business Chittak Ltd, and it works for others too.

Winning business through referral is a powerful thing. To know your business is trusted by others, to know you've got business advocates prepared to put you forward, is truly rewarding."

www.chittak.co.uk

entering the main showroom. A new luxury client cloakroom has been added complete with a Washer Bidet toilet, radar taps and easy clean tiles and design led luxury radiator.”

Ocean Bathrooms founder Robert Muhl added: “We have always moved with the times and the new changes means that we are now ready for 2021 and by using our new appointment only slots all our clients can feel safe and protected knowing the showroom will only be open for them during their allotted time slot.

“This also means each client has the freedom to peruse the whole showroom without worrying about other people walking around the at the same time. We also collaborated with Dorset based ‘Edge Design Studio’ who focus on ethical and sustainable design. Thus, we are able to offer our clients the option on how to make a project sustainable incorporating the use of eco paints and diffusers. A small taster of which can be enjoyed as soon as you step into Ocean Bathroom showroom.”

Ocean Bathrooms is continuing their home design service which has worked well over COVID-19 lockdown and to look after clients and are able to book in installations with their in-house fitting service locally. We now have showrooms in Bridport, Poole, Dorchester (Margo & Mya Cove) & London. www.oceanbathrooms.com

46

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Coversure Weymouth owner John Palmer asks:

What Does 2021 Hold for Weymouth?

I’ve been a small business owner in Weymouth since 2018. During that time, I’ve seen this fine little town begin to find its feet and shake off its ‘forgotten’ reputation. Investments in the Peninsula Development, some excellent work by the Visit Dorset team in promoting its charms, and a surge in interest in local property has led to a resurgence in the town’s fortunes. But what does 2021 and a post-COVID world hold for Weymouth? Well, I believe this could be a great year for Weymouth and here’s why…

(Yet Another) Tourism Boom 2020 saw another surge in the number of tourists visiting Dorset. Despite the lockdown (which attracted some unwelcome visitors) when freedom of movement was restored business boomed. All manner of tourist businesses saw a surge in custom as good weather and a desire to be beside the seaside drove people to Weymouth’s shores.

2021 is already looking like it could be even better. The BBC recently reported that UK holiday bookings have surged thanks to concerns over self-isolation following foreign trips, visa hassles now we’ve left the EU and hopes that we’ll see (yet another) glorious summer.

In 2020 Weymouth was named the 8th most popular UK holiday destination. In 2022 I wouldn’t be at all surprised to read that Weymouth’s fortunes had risen further.

A (Continuing) Property Boom Property prices in Weymouth have been on a rollercoaster over the past few years. 2019 saw prices fall by 11% (they were hit hard by a fall in second home sales) only for them to rise by 5.3% in 2020. I’m confident that 2021 will see further increases. Prices rose by ¼% in January despite lockdown blighted activity levels and once this has been lifted, we’ll see more people clambering to get on Weymouth’s property ladder.

The decision by businesses to move employees to remote working full-time allowed millions to seek homes in the country and by the coast. Weymouth, with its relatively good value properties – a detached home is around 15% cheaper than in Bournemouth – improving local amenities and charm is proving an attractive draw to many young people.

Weymouth Business Growth Young people. Traditionally this isn’t a demographic that you associate with Weymouth.

In 2011 the census revealed that the average age of the town’s residents to be 44 – 10% higher than the rest of the UK. The lure of the town as a second home destination has attracted an older generation while young people, faced with rising house prices and limited, seasonal working opportunities have moved away.

The rising tide of ex-city dwellers looking for ‘the lifestyle’ is likely to reverse this trend.

For me, COVID is one of those crises that re-shapes society. As World War One ushered in the modern industrial age and the invention of the silicon chip in 1961 opened the door to the digital age, so the pandemic will usher in another huge societal development.

For Weymouth this could be the best thing to happen to the town for decades. Given the relative affordability of the property and the glorious surroundings, we could find Weymouth becoming a new Brighton: a home to a new generation of tech savvy, creative sparks who could breathe new life into the town, bringing economic prosperity and lead us into a new age. This, and the continuing boom in tourism, bodes well for a reinvented, younger, cooler, and more prosperous Weymouth.

Weymouth: A Great Year In Store?

While I’m known for being an optimist (you have to be if you’re going to be a Bournemouth fan!) I can see an exciting year ahead for Weymouth. Our customers at Coversure Weymouth – who are mainly small businesspeople – tell me that things are getting busier, and as the vaccine roll out continues so confidence will return. Add to this the following winds I’ve outlined, and Weymouth could be in for another year in the sun.

John Palmer is the owner of Coversure Weymouth, Weymouth’s leading independent insurance brokers. You can contact him on (01305) 457 202. www.coversure.co.uk/weymouth more news online - www.dorsetchamber.co.uk/news

£260k Cash Injection for Software Business At a time when Cash is King, a cash injection of this magnitude can be a matter of survival for a business. A frequently misunderstood government funding mechanism is available for businesses that have been innovative, potentially in any industry. One sector that often falls short of maximised claim benefit is the Digital sector. Rob Sowden, innovation tax incentives specialist at Business Cash Enabler reports a case study where a business benefited greatly: “Just two years after I met the managing director of this business for the first time, they have benefited from £260k cashback under the HMRC Research & Development (R&D) tax credits scheme. This was an incredible cash boost for the business that develops secure web-based apps running on mobile devices. Many businesses and their advisors haven’t associated the R&D tax credits scheme with software development, however, innovation including writing APIs, algorithms, coding, Big Data analytics and app development, can all potentially meet the scheme criteria. Apart from costs incurred via payroll, this business also incurs costs from offshore developers. They still qualified for a rebate of a proportion of these costs because the costs were incurred by the UK registered entity. On the cautionary side, there is a risk that if a business tries to self-claim or via their accountant, without a specialist advisor, they may claim for work that is ineligible, such as out-of-the-box solutions or well known development techniques. There is the potential that HMRC could subsequently claw back any benefit paid.

“A trading company that carries out any form of unique innovation may qualify for a year-on-year cashback from HMRC under this very generous scheme. A company can claim back two accounting periods, or must have at least their first set of trading accounts, if it is an eligible startup. A business does not have to be profitable to get this tax credit or cashback, in fact a loss-making company may obtain an enhanced cashback, up to 33% of qualifying costs incurred can be rebated. Some businesses have claimed and received small amounts, maybe £10k or £15k, which may be much less than they are entitled to. What catches many businesses out is that they believe this claim opportunity is an accountancy work-stream, whereas it is really about technology. The claims management service I introduced this business to required a specialist software analyst to identify all of the qualifying activities permitted within the government’s scheme rules.

HMRC have remained operational throughout the pandemic to process claims, usually paid out around 45 days from a claim being filed.”

Business Cash Enabler provides a free service to businesses to check eligibility for innovation tax incentives.

All stages of a claim can be managed remotely by phone, videoconference and email. www.businesscashenabler.co.uk 47

DORSET BUSINESS FOCUS / NEWS

The benefits of flexible working for employees and employers We caught up with Kelly Marsden and Tracy Michael from The HR Team South Coast, to find out how they perceive the changing landscape of working practices following the Covid-19 lockdown and the shift to a more flexible workforce.

Flexible working - giving flexibility over where, when and the hours people work - is increasingly in demand.

With latest government advice being that we only leave home for work purposes where it is unreasonable to work from home, flexible working requests are on the rise.

Work performance today is a flexible, ondemand service. Thanks to digital tools and the rise of cloud-based communications, work is no longer somewhere we go, but something we do.

The consequences this has for both employees and employers is huge.

Companies are seeing more and more the benefits that come with flexible and remote working. Here we list some of the benefits of flexible working for both employers and employees: Retention and recruitment Recruiting and retaining a broader pool of talent, reduced recruitment costs (due to lower attrition) and retaining employees’ skills, leading to financial gains and a potential competitive advantage for the organisation.

Employee engagement and loyalty Employees are more likely to be flexible for the organisation (for example, changing their working hours when the need arises), and show more loyalty.

Avoiding negative employee outcomes Avoiding work-related stress, reduced sickness absence, and other negative employee outcomes.

Enhanced work performance Increased productivity and better quality of work, more efficient ways of working, with employees managing and organising their workloads better.

Improved work-life balance Flexible working arrangements can help people balance their work with other life priorities, whether it’s moving house, starting a family or taking on care responsibilities.

Adaptability and openness Employees of organisations that offer flexible working arrangements tend to find themselves in a more agile, responsive culture that is open to new ideas and concepts.

Diversity and collaboration Different flexible working arrangements such as job sharing, or shift-swapping can help bring different people together and create opportunities to collaborate.

If you want to enable flexible working for your employees, here are some tips and things to consider: Invest in good technology!

If you allow your employees to work remotely you will need to invest in software that will allow your workforce to communicate instantly, as well as access important files and documents outside of the office. Skype, conference calls, emails and virtual meetups are imperative.

Monitor performance and set deadlines.

Though the statistics show that remote employees are actually more productive than their non-remote counterparts, it is still imperative that Managers monitor performance remotely. Set targets, deadlines, plus track progress and updates.

Check in regularly.

It does not matter if it is a quick hello over instant message each morning, or a weekly progress video call with the whole team, feeling connected and part of a team is still important for your employees. www.thehrteam.co.uk

Eaton signs agreement to acquire Cobham Mission Systems Leading manufacturer of air-to-air refuelling systems, environmental systems, and actuation primarily for defence markets, Cobham Mission Systems has announced the acquisition to power management company, Eaton.

Eaton will pay $2.83 billion for Cobham Mission Systems, inclusive of $130 million in tax benefits.

“Cobham Mission Systems’ highly complementary products and strong position on growing defense platforms will enhance our fuel systems business and position our Aerospace business for future growth,” said Heath Monesmith, president and chief operating officer, Industrial Sector, Eaton. “We look forward to welcoming Cobham Mission Systems to Eaton.”

The acquisition, which is subject to customary closing conditions, is expected to close in the second half of 2021.

Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic, and mechanical power – more safely, more efficiently, and more reliably. Eaton’s 2019 revenues were $21.4 billion, and we sell products to customers in more than 175 countries. www.cobhammissionsystems.com 48

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Specialist pension property advice The Bournemouth-based pension property investment team, part of Steele Raymond’s top tier Property Group, offers specialist pension property advice and expert legal services to Independent Financial Advisors, Accountants, Pension Trustees and Private Investors throughout England and Wales.

The senior team of pension property solicitors at Steele Raymond possess over 50 years of combined Self Invested Personal Pension (SIPP) and Small Self-Administered Scheme (SSAS) knowledge and experience, giving the firm a unique and unrivalled position within a highly specialised and complex area of law.

Leading commercial property lawyers The SIPP & SSAS Property Investment team at Steele Raymond is made up of four leading commercial property lawyers, all with significant experience in providing clients with a bespoke and collaborative approach to pension property investment transactions. The expert team consists of partners Caroline Probert, Jennifer Rogerson and Chris Twaits alongside senior associate solicitor, Johanna Hammersley.

All team members are highly ranked in their field, the firm having been recognised as one

more news online - www.dorsetchamber.co.uk/news

of the South West’s leading law firms by highly respected independent industry bible, The Legal 500. Widely acknowledged as one of the most prestigious guides to the legal sector, the 2021 edition describes Steele Raymond’s Property Group as having ‘unrivalled knowledge’ and rated the firm as one of the top five for commercial property within the Dorset, Devon and Cornwall region.

Speaking about the expansion of the team, head of Steele Raymond’s Property Group, Chris Twaits, said: “The team boasts unrivalled and significant knowledge and experience in pension property investment. Our commercial property lawyers are among the most experienced solicitors in dealing with SIPP and SSAS pension property investments in the UK and I’m delighted that our outstanding service has expanded to work with pension trustees, accountants, independent financial advisors and private investors nationally.”

Committed to SIPP and SSAS legal services In a move which highlights their commitment to the expansion of their SIPP and SSAS services, the team at Steele Raymond have launched a

specialist website dedicated to providing clients, accountant, financial advisers and pension trustees with the latest legal guidance for pension property investment.

Partner and SIPP & SSAS expert, Caroline Probert, said: “We understand that investing in a property through a SIPP or a SSAS pension scheme is – for most – not an everyday occurrence and that a judicious approach is often preferred. As SIPP and SSAS legal specialists, we believe it is our duty and responsibility to guide clients through each step of the process and to communicate straightforward, actionable advice throughout each and every transaction. The dedicated website is purpose built to provide our clients, accountants and financial advisers with the very latest thinking on utilising SIPP and SSAS schemes to invest in commercial property.”

Senior associate Johanna Hammersley continued: “Our clients choose us to assist with the legal aspects of a pension property investment transaction because we act fast whilst always placing them at the centre of everything that we do. Our specialist solicitors are well versed in the intricacies of SIPP and SSAS schemes and pride themselves on acting as a seamless extension of our clients’ teams, collaborating and supporting where required to arrive at the best possible result for all parties.”

If you would like to discuss your commercial property pension investments, please contact our expert commercial property solicitors. sipp-ssas.steeleraymond.co.uk

49

DORSET BUSINESS FOCUS / NEWS

Office space to rent

Tower Park Poole •

Convenient location with easy access to Poole and Bournemouth with parking

•

Approx. 2000sq foot Upper Ground floor with toilets, kitchen and parking.

£21,000 p/a + 50% utilities

Contact Steve Bulley in confidence 01202 714802

Lifetime ISA explained Lifetime ISA’s let you save up to £4,000 a year towards your first home or retirement. It gives you a cash bonus up to £1,000 a year on top of this. The following guide walks you through how the accounts work and whether they are a good choice for you.

WHAT IS A LIFETIME ISA? Not only does a Lifetime ISA allow you to save up to £4,000 every tax year towards a first home or your retirement, the state adds a 25% bonus on top of what you save. This means you get a £1,000 of free cash annually.

Plus, you will earn interest on whatever you save. As it is ISA that interest is tax-free.

before your 50th birthday.

You can still transfer to a new provider to get better interest rates. You just can’t open another one for new money only.

OPEN AND CONTRIBUTE TO A CASH ISA AND A LIFETIME ISA AT THE SAMETIME The overall ISA limit is £20,000 in the 2020/21 tax year. You are allowed to split this between a LISA (up to the maximum £4,000) and put the remainder in a cash ISA, stocks and shares ISA and/or an innovative finance ISA (for peer-to-

peer investing) in the same tax year.

You’re also allowed to hold a Help to Buy ISA and a LISA at the same time, though you can’t get the first-time buyers’ bonus on both. But you could get the Help to Buy ISA bonus for a home and then use the LISA and its bonuses for retirement.

Fore more information in regards to a Lifetime ISA please visit – www.mortgagesquared.co.uk/lifetime-isaexplained/

WHAT YOU NEED TO KNOW! 25% BONUS EVERY TAX YEAR Save up to £4,000 a year in a Lifetime ISA by putting in cash when you can or as a lump sum.

You then get 25% bonus on top of that. So, if you save £1,000 you will have £1,250 saved.

If you save the full £4,000 then you will have £5,000. This is all before interest and growth.

The bonus stops being paid when you reach 50.

If you contribute monthly the bonus is pad monthly – this takes 4-9 weeks to arrive.

Once in your bank account the bonus counts as money – so you will get interest on it too.

You will only get the bonus on contributions – not on interest or stocks.

The maximum bonus is £33,000 if you open it at 18 and max it out until you hit 50 (unless you’re born on 6 April, when the max is £32,000).

LIFETIME ISA’S AGE RESTRICTION Anyone aged 18-39 can open a Lifetime ISA. If you are swiftly heading for 40 years old, then make sure you open one before you hit the cutoff age. Once you have hit 40, you can continue to put money into the Lifetime ISA until the day 50

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

DRIVEN T NO

Steve Bulley Head of Business Engagement at Dorset Chamber and car fanatic

Another month in lockdown means it’s another (not) DRIVEN this month. We have all been told that electric cars are our future and as such can’t ignore them. Although Volvo has had hybrid models for some time this is the companies first full electric car. The XC40 Recharge Pure Electric P8 is the first of several fully electric Volvos to come and Volvo Cars Poole have taken delivery of their first model.

As a fully electric version of the best-selling XC40 SUV, the first Volvo to win the prestigious European Car of the Year award, the XC40 Recharge P8 is based on an advanced vehicle platform codeveloped within the Geely Group.

It features all-wheel-drive and a projected range of more than 249 miles (WLTP) on a single charge. and output of 408hp. The battery

can charge to 80 per cent of its capacity in approximately 40 minutes on a fast-charger system.

There is a new, Androidpowered infotainment system that offers customers unprecedented personalisation, improved levels of intuitiveness and embedded Google technology and services, such as the Google Assistant, Google Maps and the Google Play Store.

The battery pack is protected by a safety cage embedded in the middle of the car’s body structure.

Its placement in the floor of the car also lowers the car’s centre of gravity, for better protection.

Inside, all-round functionality gives drivers plenty of storage space, for example in the doors, under the seats and in the luggage compartment. Because it has no internal combustion engine,

The Pure Electric XC40 P8 Recharge - First Edit ion the car gives drivers even more storage space via a so-called ‘frunk’ under the bonnet.

Speak to Paul Taylor of Volvo Cars Poole for more details 01202 065555 www.volvocarspoole.co.uk

Dorset Chamber welcomes new board member Dorset’s leading business support organisation has boosted its board with a new appointment from the world of financial planning.

Dorset Chamber has welcomed Gary Neild as a non-executive director as it continues to innovate and support businesses.

Gary is managing director of Poole-Based Blue Sky Financial Planning, which is a longstanding chamber Platinum Business Partner and supporter of the Young Chamber initiative.

Dorset Chamber chief executive Ian Girling said: “Gary is a charismatic and talented business leader.

“He will bring a fresh perspective as well as considerable drive, energy and expertise to our already strong and committed board. We look forward to welcoming Gary to his first meeting.”

Dorset Chamber – the county’s voice of business – provides a wide range of business support to help firms drive the local economy.

Gary, who founded Blue Sky Financial Planning in 2002, said: “A flourishing business sector is essential to the wellbeing of any local economy, so it’s important that we cherish and nurture enterprise for the benefit of all.

“It’s therefore essential that we have a chamber of commerce we can be proud of.

Ian Girling and his team have modernised the Chamber into becoming one of the strongest in the country. It’s got a vibe and portrays a passionate heartbeat.”

Gary added: “I was honoured when Ian more news online - www.dorsetchamber.co.uk/news

approached me to become a non-executive director.

“Being able to crystallise ideas, steer strategy and ensure continued dynamism is something I’m really looking forward to.”

The Dorset Chamber board also comprises chief executive Ian Girling, president Liz Willingham, past president Paul Tansey,

chairman of the council Tony Brown, senior vicepresident Stephen Mills, junior vice-president Caron Khan, honorary secretary Matthew Fretten and non-executive directors Lesley Keets, Simon Boyd, Nicky Busst and Nicola Newman. www.dorsetchamber.co.uk

51

DORSET BUSINESS FOCUS / NEWS

Where will recruitment go from here?

As a fledgling recruitment business, we are examining the way we work, talking to our clients and focusing on how recruitment might change postpandemic? What things have we learnt from this incredibly difficult time in our lives, does virtual work or are we all craving to return to the face to face human approach of interviewing? How can we improve our service for the future and provide our clients and candidates with the best recruitment offering in this new virtual world?

For ourselves, as with many other companies, the vast majority of our interviews for the past year have been online. After mastering the art of the Zoom/Teams/ Skype/WhatsApp etc. we have been meeting candidates virtually to prepare, pre-interview and brief before an interview with clients.

For the first time, it has sparked recruiters and hiring managers to create completely virtual end-to-end recruiting strategies. Many recruiters are embracing the cost and time-saving benefits of this, however, there are some challenges. Businesses will need to refine the virtual process and, as they master the technology, also make sure to add the human touch back into virtual recruiting. They need to examine how they offer the ‘look and ‘feel’ of their business and culture to a candidate who they really want to work for them.

This not only saves time and cost for the client and recruiter but also the candidate. If you have a think, I could have ten to twelve candidate briefings in one day for two or three roles I am working on at any one time. By the time the candidates travel to the office, has the meeting and returns home they could have spent over two hours doing so. This means that some candidates who may already be working full-time roles who are looking for a new role, will be more willing to register interest as they are aware that the virtual process may be less time-consuming.

Recruiting teams have been stretched and re-drawn in recent months and that’s likely to continue. From working with hiring slow-downs (or in some industries such as supermarkets/healthcare or online retailers, massive spikes), to dealing with ever-shifting client priorities, recruiters will have to adapt to keep afloat. Instant meetings with customers ‘lets hop onto Zoom’ is the new norm, being ready to build relationships faster that also offer more accessibility are key. The video call will eventually phase out the telephone call as we all become more adept online.

This accessibility to meet instantly as if we are on Star Trek I am sure will develop over the years but there is no denying that the Pandemic has escalated the speed of this use of technology. I am sure that many more of us ‘facetime’ relatives currently rather than call. There is something more reassuring about seeing a loved ones face when you cannot see them in person?

In my opinion, it is finding a balance of both virtual and in-person recruitment, nothing will replace that handshake, kiss on two cheeks or hug, it always ‘seals the deal’ somehow?

Despite this, I think we can all agree that recruitment has seen some major change in the past year and some aspects of this are here to stay for the foreseeable, if not for the long-term. www.oyster-recruitment.co.uk

Bournemouth 7s Festival sets sights on August The Bournemouth 7s Festival team have announced that the fourteenth edition of the multi-award-winning sport and music festival will take place over the August Bank Holiday weekend (Fri 27th – Sun 29th August 2021).

Bournemouth 7s, founded by Roger and Fleur Woodall in 2008, welcomes some 30,000 festival guests and 400 sports teams to the 65 acres of Chapel Gate in Christchurch for a weekend full of sport, music and live entertainment.

The festival, which normally takes place on the Spring Bank Holiday, was rescheduled as part of the team’s ongoing response to the Covid-19 pandemic. With the rapid rollout of the UK vaccination programme, there is increasing hope that large scale events will be able to take place towards the end of Summer 2021.

Festival owner, Roger Woodall, was delighted to see some positive news on the horizon: “We have been blown away by the positive response to our new August dates and, in fact, all of the support we have received over the past 12 months. Over 80% of our amazing fans retained their tickets whilst our contractors, suppliers and partners have all been incredibly supportive.”

Bournemouth 7s, which is headquartered in Poole is planned and delivered by a small team of 6 people who are responsible for all elements of the festival from sales and marketing to event operations, safety planning and entertainment programming.

After a challenging year which saw the thirteenth festival cancelled, the team have been working hard on a host of contingency measures to hopefully enable the festival to take place. This process involves a host of work with multi-agency partners including the county’s public health team.

This frequent engagement process, headed by Bournemouth 7s Managing Director, Craig Mathie, is a long-standing component of the festival’s management process and contributes significantly to the festival’s professional reputation across the County.

Mathie, who also chairs the recently formed South Coast Events Forum, is proud of the work the team have accomplished in a difficult year: “The pandemic has had a seismic impact on the events industry with almost the entire industry closing down for over a year. Through that time, we have re-organised the festival dates on 3 occasions which has taken a lot of work from an incredibly talented team.

We cannot wait to bring back the festival for our loyal fans and the 1200 people who are employed as part of our operation each year. We are, of course, aware that things may change again but we hope that positivity and courage give us the best chance of bringing the UK’s favourite sport and music festival back to Bournemouth later this summer.” www.Bournemouth7s.com

52

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Your company’s chance to have a say on future sustainable transport infrastructure in south east Dorset.

Personal fitness and health have seen a surge in interest during the pandemic. This is feeding into a greater resolution to start cycling or walking to work in the future, rather than taking the car.

This is good news for business leaders - a fitter workforce means a more productive workforce, with regular exercise a well-known ‘stress-buster’.

But despite a clear wish to change to a more active commute, people are still reticent about taking the next step, citing road safety as a leading concern.

However, thanks to the Transforming Cities Fund (TCF), a Central Government funded joint initiative from BCP and Dorset councils, this position will soon be changing. The TCF programme proposes six new sustainable transport routes giving 78km of dedicated cycling and walking facilities, plus bus infrastructure improvements including new shelters and reduced journey times.

Local businesses are being invited to share their views via the Transforming Travel online engagement platform: haveyoursay.bcpcouncil. gov.uk/transforming-travel. This allows you to view detailed maps and plans and complete a feedback survey.

Printed copies of the proposals are available on request by emailing transformingtravel@bcpcouncil.gov.uk or calling 01202 451451.

Nunet Ltd is starting 2021 with an exciting new brand; The Dorset Box Company Local manufacture Nunet Ltd, have started 2021 with an exciting new specialist division and brand; The Dorset Box Company.

Their new e-commerce site has launched with a range of hand finished boxes, made from sustainable board and covering papers, and available in nine different sizes. The Dorset Box Company has come about in direct response to the increased demand and interest level shown in the product group.

Founder and Managing Director, Morgan Leadbitter, explained; “As with many businesses, the economic effects of Covid saw a sudden and continued drop in our sales across 2020. We continued to manufacture specialist products for a handful of customers whose industries and requirements remained unaffected. We also developed both a face visor and desk shield system with a welcome degree of success. Towards the middle of the year there was a noticeable increase in enquiries for boxes and custommade packaging. We started working for people either starting their own business or moving large parts of their existing business, on-line.

What's more, our new customers told us that our skillset, product range, sustainable materials, and local manufacturing were what the market lacked. We wrote `The Dorset Box Company' on the whiteboard, and that was that”.

The early signs look good for TDBC, who started to receive interest and orders almost immediately after publishing their Instagram more news online - www.dorsetchamber.co.uk/news

page.

Morgan’s brother and Operations Director, Corin Leadbitter, is optimistic for the future saying; “It’s been hard work but massively rewarding creating the new brand. We seem to naturally fit into what our new customers are looking for – locally made products. We’re super confident in our low-carbon and responsibly made range

of presentation boxes. We’re part of a closed loop recycling programme, and our powered by 100% renewable electricity. Most of all, we love talking to and being part of a growing businesses success. The range of customers types, and their own products that we’re helping package, is incredible.” www.nunetsolutions.co.uk | www.thedorsetboxcompany.co.uk/

53

DORSET BUSINESS FOCUS / NEWS

Dorset Chamber Events Date Mar

Time

Venue

Price (+VAT)

08:50 – 10:30

ONLINE (zoom)

Members Only | Free

10:00 – 11:15

ONLINE (zoom)

Members Only | Free

08:50 – 10:30

ONLINE (zoom)

Members Only | Free

09:50 – 11:00

ONLINE (zoom)

Members Only | Free

08:50 – 10:30

ONLINE (zoom)

Members Only | Free

Event

Time

Venue

Price (+VAT)

10

Understanding Exporting

09:30 – 12.30

ONLINE (zoom)

£150 +VAT for Members £195 +VAT for Non-Members

11

Methods of Payment

09:30 – 12.30

ONLINE (zoom)

£150 +VAT for Members £195 +VAT for Non-Members

23

Import Procedures

09:30 – 12.30

ONLINE (zoom)

£150 +VAT for Members £195 +VAT for Non-Members

24

Documentary Letters of Credit

09:30 – 12.30

ONLINE (zoom)

£150 +VAT for Members £195 +VAT for Non-Members

25

Agents and Distributors

09:30 – 12.30

ONLINE (zoom)

£150 +VAT for Members £195 +VAT for Non-Members

Preference Rules of Origin

09:30 – 12.30

ONLINE (zoom)

£150 +VAT for Members £195 +VAT for Non-Members

10 18 24 25

Event Simply Networking Online @9 with A3C Management Business Leader Event with Paul Kinkaid Forensic Leadership Expert Simply Networking Online @9 with Dorset Chamber Dorset Chamber Annual General Meeting 2021

Apr

14

Simply Networking Online @9 with Dorset Chamber

International Training Diary Date Mar

Apr

13

To book events please go to www.dorsetchamber.co.uk/events

54

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

55

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Accountants & Tax Advisors ABGI UK, London 0203 984 0321 www.abgi-uk.com Albert Goodman, Weymouth 01305 722458 www.albertgoodman.co.uk Arnold Accounting & Bookkeeping Services Ltd, Christchurch 07513 838434 www.arnoldaccounting.co.uk ASfB | Accounting Services for Business, Bournemouth 01202 755600 www.accountingservicesforbusiness.co.uk Azets, Bournemouth 02380 247070 www.azets.co.uk Bicknell Business Advisers Ltd, Bournemouth 01202 025252 www.bicknells.net Certius Professional Services Limited, Poole 08006 890794 www.certius.co.uk Enrich Accounting Ltd, Bournemouth 07403 407455 www.enrichaccounting.co.uk Filer Knapper LLP, Christchurch 01202 483341 www.filerknapper.co.uk Frost and Company, Dorchester 01202 840225 www.frostandcompany.co.uk Grant Sellers Chartered Accountants, Verwood 01202 824500 www.grantsellers.co.uk Hill Osborne, Poole 01202 678555 www.hillosborne.com Inspire Professional Services Limited, Poole 01202 717867 www.inspireaccountants.co.uk Mazars LLP, Poole 01202 680777 www.mazars.co.uk MLW Accountants, Poole 07900 924872 www.mlwaccountants.co.uk Morris Lane, Poole 01202 715950 www.morrislane.co.uk On The Spot Accountants, Lymington 07973 939228 www.onthespottax.co.uk PKF Francis Clark, Poole 01202 663600 www.francisclark.co.uk Saffery Champness LLP, Bournemouth 01202 204742 www.saffery.com Schofields Chartered Accountants, Bournemouth 01202 555785 www.schofieldsonline.co.uk

Universal Maintenance Contracts Limited, Wimborne 01202 891772 www.umc-ac.com

Architects DMW Architects Ltd, Wimborne 01202 884024 www.dmwa.co.uk Lionel Gregory Architects Ltd, Poole 01202 723157 www.lionelgregoryarchitects.co.uk QP Architecture, Christchurch 01202 484642 www.qparchitecture.com Western Design Architects, Blandford Forum 01258 830675 www.westerndesignarchitects.com

Audio Visual Equipment MVS Audio Visual, Wimborne 01202 861696 www.mvsav.co.uk Quad Vision Ltd, Wimborne 03300 419019 www.quadvision.co.uk

Autoclave Pressure Vessels ASC Process Systems Limited, Poole 07919 276205 www.aschome.com

Workwear Pro Direct, Chard 01460 298615 www.workwearprodirect.com

Quay Development Coaching, Poole 01202 690415 www.quaydevelopmentcoaching.com

Brewery

Selfless Leadership Ltd, Poole 07712 468338 www.selflessleadership.co.uk

Hall & Woodhouse Ltd, Blandford St Mary 01258 452141 www.hall-woodhouse.co.uk Pure Milk Vodka Ltd, Beaminster 01308 868844 www.blackcow.co.uk

Business Associations Bournemouth Property Association, Bournemouth 01202 204717 www.bpa-online.co.uk Wimborne BID, Wimborne Minster 01202 888992 www.wimborne.info

Business Coaching/ Consultancy Amanda J Green Ltd, London 07976 613553 www.ajgleadership.com Aspirin Business Solutions Ltd, Bournemouth 01202 801187 www.aspirinbusiness.com

Aviation

Bidbetter Ltd, Poole 07944 847014/01202 237506 www.bid-better.co.uk

Bournemouth Airport, Christchurch 01202 364114 www.bournemouthairport.com

Blue Shoots, Bournemouth 07547 749604 www.blue-shoots.co.uk

DAeCO, Poole 01202 880302 www.daeco.co.uk

Brian G Ford FCA, Ringwood 01425 472749,

FGP Systems ltd, Weymouth 01305 773638 www.fgpltd.co.uk FR Aviation Limited, Christchurch 01202 409000 www.draken.aero

Business Coaching Dorset Ltd, Poole 07973 137470 www.jamesakinsmith.co.uk CLIENTLOGIX Ltd, Poole 07879 660622 www.clientlogix.co.uk

Think Research, Poole 01202 765654 www.think.aero

David McDonald Consulting Ltd, Bournemouth 07872 407548 www.vistage.co.uk/david.mcdonald

Banking

Dean Skivington Consulting, Swanage 07532 889488,

HSBC, Bournemouth 03455 848056 www.banking.hsbc.co.uk J.P.Morgan, Bournemouth 01202 342000 www.jpmorgan.com

Bars & Restaurants Rick Stein, Poole 01202 283000 www.rickstein.com

Bathroom Design & Installation Ocean Bathrooms, Bridport 01308 800511 www.oceanbathrooms.com

Bookkeeping and Payroll

SJT Accounts Ltd, Bournemouth 07855 295280 www.sjtaccountsltd.com

Milburn Finance, Bournemouth 01202 535399 www.milburnfinance.com

Smith and Williamson, Southampton 02380 827600 www.smithandwilliamson.com

Ookkee, Poole 01202 283214 www.ookkee.co.uk

Tragor Ltd, Poole 01202 680914 www.tragor.co.uk

Branding & Design

DELTA Group, Broadstone 01202 690348 www.deltagroup.co.uk

SME Assistance - Simon Rigby, Tarrant Monkton 07590 673704 www.smeassistance.co.uk Stick With It Business Coaching, Southampton 07709 692821 www.StickWithItBusinessCoaching.co.uk SUCCESSMITH, Poole 07763 316763 www.successsmith.co.uk The Arts Development Company, Dorchester 01305 224901 www.theartsdevelopmentcompany.org.uk The Change Agent Ltd, Bournemouth 07990 514537 www.thechangeagent.me Traction Six, Broadstone 02033 849785 www.tractionsix.co.uk Transitions Life Coaching, Ringwood 01425 472354 www.transitionslifecoaching.co.uk Verace Business Assistance, Poole 07467 952352 www.veraceba.com Wessex Ventures Limited, Ferndown 07768 703809 www.wessexventures.com Workforce Results, Poole 01202 800551 www.WorkforceResults.com

Business Recovery & Insolvency Antony Batty & Co, Bournemouth 01202 551193 www.antonybatty.com HJS, Southampton 07776 707725 www.hjsrecovery.co.uk

Dorset Business Mentors, Dorchester 01202 607530 www.dormen.org.uk

Portland Business & Financial Solutions Limited, Poole 01202 712810 www.portbfs.co.uk

Futurum Consulting Ltd, Salisbury 0333 3399926 www.futurum-consulting.co.uk

Verulam Advisory, Bournemouth 01202 941475 www.verulamadvisory.co.uk

G W A, Ringwood 01425 489533,

Business Support Services

HANTEC SYSTEMS LIMITED, Eastleigh 023 8166 1995 www.hantec.co.uk

Customs Desk ltd, Cardiff 07908 007708 www.customsdesk.com

Insight6 - Dorset, Salisbury 07887 554898 www.insight6.com/dorset

Dorset Business Angels, Bournemouth 01202 706975 www.dorsetbusinessangels.co.uk

J R L Coaching and Consulting, Bournemouth 07795 202982 www.jrlcoaching.co.uk

Evolve, Poole 0333 322 2332 www.evolvemembers.com

KIMCO, Wimborne 01202 888549 www.kimcoafrica.com/en/

Becks Neale Designer & Brand Consultant, Ferndown 01202 973017 www.becksneale.co.uk

Sheridan Lake Associates, Christchurch 07831 310613 www.coachingmentoring.co.uk

Leaf Consulting, Wimborne 07960 653525 www.leafconsult.co.uk

Flexible Project Management, Broadstone 07710 454065 www.flexiblepm.co.uk Gradient (Europe) Ltd, Bournemouth 07595 264368 www.gradient.uk.com

Market Makers, Dorchester 07733 368386,

Kirks Insolvency, Poole 01202 606400 www.kirks.co.uk

Air Conditioning

Creative Coup, Bournemouth 02088 193553 www.creativecoup.co.uk

Pidela Consulting Ltd, Dorchester 07866 360334 www.pidela.co.uk

Law Point, Bournemouth 01202 729444 www.law-point.co.uk

Nauticool Ltd, Poole 01202 739937 www.nauticool.com

The Crop, Bournemouth 07575 358644 www.thecrop.co

Quay Business Associates Ltd, Poole 01202 679225 www.quaybusinessassociates.co.uk

Signature Office Support, Wareham 07909 042262 www.signatureofficesupport.co.uk

Ward Goodman Chartered Accountants, Wimborne 01202 875900 www.wardgoodman.co.uk

56

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY The Passionate PA (UK) Ltd, Poole 01202 802863 www.thepassionatepa.co.uk

Care Good Oaks East Dorset, Christchurch 01202 065261 www.goodoakshomecare.co.uk/ eastdorset/

Catering & Catering Equipment Comax Ltd, Ringwood 01202 684111 www.comaxuk.com Guarantee Laundries Ltd, Stalbridge 01935 812118 www.guarantee-laundries.co.uk Signature Catering, Ringwood 01425 477665 www.signaturecateringco.co.uk

Chamber of Commerce Bridport Business Chamber of Trade and Commerce, Bridport 07577 199786 www.bridportbusiness.org.uk Dorchester Chamber for Business, Dorchester 01305 360293 www.dorchesterchamber.co.uk Dorset Chamber, Poole 01202 714800 www.dcci.co.uk Ferndown Chamber for Business, Ferndown 01202 912182 www.ferndownchamber.org.uk Gillingham Chamber of Commerce & Industry, Gillingham 01747 823699 www.gcci.co.uk Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury 01747 850059/01747 853957 www.shaftesburychamber.co.uk Sherborne Chamber of Trade & Commerce, Sherborne 01935 815 008 www.sherbornechamber.co.uk Somerset Chamber of Commerce & Industry, Taunton 01823 444924 www.somerset-chamber.co.uk SturBiz - Sturminster Newton Chamber of Commerce, Sturminster Newton 07810 424269 www.facebook.com/SturBiz Swanage & District Chamber of Trade, Swanage 07966 462974 www.swanagechamberoftrade.co.uk Weymouth & Portland Chamber of Commerce, Weymouth 07730 135973 www.wpchamber.co.uk

Charity 360 Skills For Life, Dorchester 01202 130395 www.360skillsforlife.org About Face, Poole 01202 677340 www.about-face.info

CAN (Community Action Network), Poole 01202 466130 www.can100.org Care South, Poole 01202 712400 www.care-south.co.uk Citizens Advice Bournemouth Christchurch and Poole, Bournemouth 01202 290967 www.citizensadvice.org.uk Diverse Abilities, Poole 01202 718266 www.diverseabilities.org.uk

WISE Ability Services Ltd, Bournemouth 07712 393719 www.wiseability.co.uk

Construction Design & Build

YMCA Bournemouth, Bournemouth 01202 290451 www.ymcabournemouth.org.uk

All Build Developments, Bournemouth 01202 070560 www.allbuilddevelopments.co.uk

Chemical Supply Analytical Services

Designed in Oak, Ringwood 07860 629616 www.designedinoak.co.uk

OEMAchem, Southampton 02380 707686 www.oemachem.co.uk

Jurassic Coast Ventures Ltd, Bridport 07977 707617 www.sipsclassrooms.co.uk/design

Cleaning Services

PDL BOURNEMOUTH LTD, Bournemouth 01202 554450 www.pdlbournemouth.co.uk

Dorset Community Foundation, Poole 01202 670815 www.dorsetcommunityfoundation.org

AMS Cleaning Ltd, Broadstone 01202 600611 www.amsclean.co.uk

Dorset Mind, Bournemouth 01202 099183 www.dorsetmind.uk

BH Commercial Cleaning Limited, Wimborne 01202 068088 www.bhcommercialcleaning.co.uk

Dorset Reclaim, Bournemouth 01202 773384 www.dorsetreclaim.org.uk Dorset Wildlife Trust, Dorchester 01305 217987 www.dorsetwildlifetrust.org.uk Education Development Trust, Fareham 01329 559170 www.educationdevelopmenttrust.com

Dorset Commercial Cleaning, Poole 01202 986700 www.dorsetcommercialcleaning.com

Construction & Surveyors Acheson Construction Ltd, Dorchester 01305 267938 www.achesonconstruction.com

Faithworks Wessex, Bournemouth 01202 429037 www.faithworkswessex.org.uk

Align Property Consultants Limited, Poole 01202 695777 www.align.co.uk

Help and Care, Bournemouth 03001 113303 www.helpandcare.org.uk

Building Options Ltd, Bournemouth 01202 798428 www.buildingoptions.co.uk

Home-Start North Dorset, Sturminster Newton 01258 473038 www.home-start-northdorset.co.uk

Composite Profiles UK Limited, Poole 01202 659237 www.compositeuk.com

Hope HTS, Bournemouth 01202 312231 www.hopehts.com Julia’s House, Poole 01202 644220 www.juliashouse.org Lewis-Manning Hospice Care, Poole 01202 708470 www.lewis-manning.co.uk Lighthouse Poole, Poole 01202 781 320 www.lighthousepoole.co.uk MYTime Young Carers, Poole 01202 710701 www.mytimecharity.co.uk Pavilion Dance South West, Bournemouth 01202 203637 www.pdsw.org.uk Pivotal Housing Association, Bournemouth 01202 306070 www.pivotalhomesgroup.com Poole Hospital Charity, Poole 01202 448449 www.poolehospitalcharity.co.uk PramaCare, Poole 01202 207300 www.pramafoundation.org.uk Rotary International District 1110, Wimborne 01202 882277 www.rotary.org

Cowling and West, Wimborne 01202 558262 www.cowlingandwest.co.uk Godsell Arnold Partnership Ltd, Broadstone 01202 600900 www.gapltd.eu.com Graham Garner & Partners Ltd, Broadstone 01202 697341 www.ggpl.co.uk Greendale Construction Ltd, Poole 01202 764551 www.greendaleconstruction.com Harry J Palmer Holdings Ltd, Wimborne 01202 842224 www.harryjpalmer.co.uk MC Plan and Site Services Ltd, Poole 01202 744966 www.mcplanandsiteservices.co.uk Primmer Olds B.A.S Chartered Surveyors, Bournemouth 01202 013015 www.primmeroldsbas.co.uk

Corporate Gifts & Clothing 4Couture.com, Ferndown 08452 260880 www.4couture.com UK Printed Mugs, Poole 01202 798828 www.ukprintedmugs.co.uk Wessex Trophies Limited, Broadstone 01202 650444 www.wessextrophies.co.uk

Couriers & Freight Forwarding AOG Worldwide Ltd, Christchurch 01202 375702 www.aogworldwide.co.uk E-TEL EXPRESS, Ferndown 01202 874156 www.e-telexpress.com Kuehne & Nagel Ltd, Uxbridge 01159 438000 www.home.kuehne-nagel.com Raven Logistics, Poole 01202 800539 www.raven-logistics.co.uk Schenker Ltd, Poole 01202 862150 www.schenker.com

Cyber Security ESET UK, Bournemouth 01202 405405 www.eset.co.uk Integrated Cyber, Axminster 02037 270615 www.integrated-cyber.com

Day Nurseries

Savills, Wimborne 01202 856800 www.savills.co.uk

Defence

Sherborne Holdings Ltd, Bournemouth 01202 303585 www.sydenhams.co.uk

Ansbury, Poole 01202 677557 www.ansbury.co.uk Autism Wessex, Christchurch 01202 483360 www.autismwessex.org.uk

Talbot Village Trust, Poole 01202 338551 www.talbotvillagetrust.org

Spetisbury Construction Ltd, Wimborne 01202 856685 www.spetisburyconstruction.co.uk

BCHA, Bournemouth 01202 410500 www.bcha.org.uk

The Grove Hotel Bournemouth, Bournemouth 01202 552233 www.thegrovebournemouth.co.uk

T A Colbourne Projects Ltd, Poole 01202 716516 www.tacolbourne.co.uk

more news online - www.dorsetchamber.co.uk/news

Space Time Ltd, Christchurch 07780 877167 www.space-time.co.uk

Tops Day Nurseries, Bournemouth 01202 551553 www.topsdaynurseries.co.uk

Siteright Construction Supplies Ltd, Sturminster Marshall 01258 858028 www.siteright.net

The Tank Museum, Bovington 01929 405096 www.tankmuseum.org

Consultancy - Compliance Risk Advisory

Quoin Property Consulting Limited, Wimborne 07710 543305,

Sexual Trauma and Recovery Services (STARS), Poole 01202 308840 www.starsdorset.org

Bournemouth Hospital Charity, Bournemouth 01202 704060 www.bournemouthhospitalcharity.org

Woodmace, Poole 07702 714710 www.woodmace.co.uk

WFBA Consulting Civil and Structural Engineers, Romsey 01794 368241 www.wfba.co.uk

ATLAS ELEKTRONIK UK LTD, Dorchester 01305 212400 www.atlas-elektronik.com

Digital Agencies Total Guide to Poole, Poole 07814 080119 www.totalguidetopoole.com

Display & Storage Suppliers Shopfitting Warehouse, Wimborne 01258 859900 www.shopfittingwarehouse.co.uk

Distribution Clarendon Specialty Fasteners, Swindon 01793 439166 www.clarendonsf.com

57

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY De Monchy Aromatics Ltd, Poole 01202 620888, DigitalAir Wireless, Poole 01202 612400 www.digitalairwireless.com Kong Company Ltd, Salisbury 01722 783211 www.kongcompany.com Pam International, Poole 07496 388327 www.paminternational.co.uk Riverside Aromatics Ltd, Poole 01202 679532 www.riversideaeromatics.com

Education Aurora Boveridge College, Wimborne 01725 551247 www.the-aurora-group.com/ boveridgecollege Bournemouth and Poole College, Poole 01202 205500 www.thecollege.co.uk Bournemouth University, Poole 01202 961961 www.bournemouth.ac.uk/businessservices Bright Scholar (BCS) Management Limited, Bournemouth 01202 423266 / 436578 www.bournemouthcollegiateschool.co.uk Kingston Maurward Enterprises Ltd (KME), Dorchester 01305 215000 www.kmc.ac.uk PETA Limited, Portsmouth 02392 538700 www.peta.co.uk Skills & Learning Adult Community Education, Poole 01202 262300 www.skillsandlearningace.com Solent University, Southampton 02382 013291 www.solent.ac.uk SWRAC, Wimborne 07841 784000 www.swrac.ac.uk The Bournemouth English Book Centre, Poole 01202 712908 www.bebc.co.uk Weymouth College, Weymouth 01305 208919 www.weymouth.ac.uk

Electric Vehicle Charging Apollo Electric Car Chargers, Southampton 01962 790005 www.apollocarchargers.com

Electrical Services Drewlec Electrical Services, Bournemouth 01202 575757 www.drewittgroup.co.uk

Energy Efficiency Services Thermal & Acoustic Solutions Ltd, Christchurch 01202 487463 www.thermalacoustics.co.uk Utility Point Energy & Telecoms, Poole 03455 577878/03455 570055 www.utilitypoint.co.uk

Engineering A & M Defence & Marine Services Ltd, Wimborne 01202 828700 www.amdefencemarine.co.uk Aeronautical & General Instruments Ltd, Poole 01202 689022 www.agiltd.co.uk

58

Aish Technologies, Poole 01202 307082 www.aishtechnologies.com Aviation & Defence Spares, Poole 01202 768667 www.aviationdefence.co.uk avonwood developments, Wimborne 01202 868000 www.avonwood.co.uk Chemring Technology Solutions Ltd, Poole 01202 628155 www.chemring.co.uk Downhole Tools International Ltd, Poole 01202 690001 www.dti.uk.com G K D Technik Ltd, Wimborne 01202 861961 www.gkdtechnik.com IS-Rayfast Ltd, Swindon 01793 439136 www.is-rayfast.com Lab21 Healthcare Ltd, Bridport 01308 421829 www.lab21.com Littlemore Scientific Engineering, Gillingham 01747 835550 www.elsec.co.uk Modulift UK Ltd, Poole 01202 621511 www.modulift.co.uk Reidsteel, Christchurch 01202 483333 www.reidsteel.com Safi Valves Ltd, Poole 01202 624618 www.safi-limited.com

Financial Services Apex CB Financial Planning, Poole 01202 622223 www.apexcb.com Archway Financial Solutions LLP, RINGWOOD 01425 600616 www.archwayfs.com Baggette Wealth Management Ltd, Poole 01202 676983 www.baggette.co.uk Bloom Finance Group CIC, Bournemouth 01202 914413, Blue Sky Financial Planning Ltd, Poole 01202 756560 www.blueskyfp.co.uk Business Cash Enabler, Bournemouth 07732 627085 www.businesscashenabler.co.uk Church House Investment Management, Sherborne 01935 382620 www.ch-investments.co.uk Creditplus, Poole 01202 684898 www.creditplus.co.uk First Capital Finance Ltd, Bournemouth 01202 434000 www.firstcapitalfinance.co.uk Ideal Financial Solutions, Poole 01202 916488 www.idealfinancialsolutions.co.uk Investec Wealth & Investment Limited, Bournemouth 01202 208100 www.investecdfm.co.uk

The Mortgage Explorer, New Milton 01425 627511 www.brooklandscommercialfinance.com/ TheNonExec, Ringwood 01202 828266 www.thenonexecutive.com Wavecrest Capital Ltd, Bournemouth 01202 779147 www.wavecrestcapital.co.uk WHIreland Wealth Management, Poole 01202 974111 www.whirelandwm.com Y-Not Finance, Ferndown 01202 912182 www.y-notfinance.co.uk

Food & Drink ABP Yetminster, Yetminster 01935 872777 www.abpfoodgroup.com BV Dairy, Shaftesbury 01747 851855 www.bvdairy.co.uk Filberts Fine Foods Ltd, Glastonbury 01458 833744 www.mrfilberts.com Harlees Fish and Chips, Wimborne 01202 602524 www.harlees.co.uk Hincknowle Fruit Farm, Bridport 01308 488765, Organix Brands Ltd, Bournemouth 07458 022789 www.organix.com Rossi International Ltd, Wimborne 01258 857210 www.rossiinternational.co.uk

Smiths Metal Centres Ltd, Verwood 01202 893755 www.smithmetal.com

Lester Brunt Wealth Management, Wimborne Minster 01202 695801 www.lesterbrunt.co.uk

Spherea Test & Services Limited, Christchurch 01202 872800 www.spherea.com

Lewis & Co (Investments & Pensions) Limited, Poole 01202 718400 www.lewisinvestment.co.uk

Tides Marine International Ltd, Poole 01202 656773 www.tidesmarine.co.uk

Life Matters, Poole 01202 025481 www.lifemattersfp.com

Funeral Services & Directors

Ultra Electronics ENERGY, Wimborne 01202 850450 www.ultra-ncs.com

Moneycorp, South West London 02078 287000 www.moneycorp.com

F C Douch & Son (Funerals), Wimborne 01202 882936 www.fcdouch.co.uk

Environmental Services

Mortgage Squared Ltd, Bournemouth 0808 1551807 www.mortgagesquared.co.uk

Nicholas O’Hara Funeral Directors Ltd, Wimborne 01202 882134, oharafunerals.co.uk/

NFU Mutual West Dorset, Beaminster 01308 862774 www.nfumutual.co.uk/beaminster

Furniture

Floodmate, Poole 0800 932690/07790474478 www.floodmate.co.uk SUEZ recycling and recovery UK, Maidenhead 0800 093 1103 www.suez.co.uk

Event Management & Equipment BH Live, Bournemouth 01202 055555 www.bhlive.org.uk Bournemouth 7s, Poole 01202 545630 www.diamondsportinggroup.com Innovative Hire Ltd, Poole 01202 941068 www.innovativehire.co.uk Lashings World X1 Ltd, Ferndown 07846 947397 www.lashingsworld.com Sandpolo Ltd, Aldeburgh 07796 693796 www.sandpolo.com UKSV, Ringwood 01425 480444 www.uksv.co.uk

Peter Harding Wealth Management, Poole 01202 830730 www.peterhardingwm.co.uk Redwood Business Finance Ltd, Bournemouth 07702 098884 www.redwoodbusinessfinance.co.uk SG Financial Ltd, Poole 07775 710551 www.sg-financial.com/

The Watercress Company, Dorchester 01305 250875 www.thewatercresscompany.co.uk

Custom World Dorset Ltd, Ferndown 01202 896816 www.customworldbedrooms.co.uk G P & J Baker Limited, Poole 01202 266999 www.gpjbaker.com

Graphic Design Creative Studios, Wareham 01929 551700 www.creative-studios.com

Green Energy

Shrap, Bournemouth 07837 182494 www.shrap.co.uk

Voltalia UK PLC, London W6 07989 494455 www.voltalia.com

Strategic Solutions Chartered Financial Planners, Bournemouth 01202 769890 www.ssfs.co.uk

Health

Teachers Building Society, Wimborne 01202 843500 www.teachersbs.co.uk

Facilities Management

Templar Financial Associates , Bournemouth 0345 9001298 www.templar-associates.co.uk

Candour Facilities Management Limited, Ringwood 07766 397605 www.candourfm.com

The Lewis Workplace Pension Trust, Poole 01202 738650 www.lewismastertrust.co.uk

March 2021 | Dorset Business Focus

The Jordans & Ryvita Company, Dorchester 01305 751000 www.dorsetcereals.co.uk

/company/dorset-chamber/

/dorsetchamber

Alchemy Health Clinic, Wimborne 01202 880136 www.alchemy-healthclinic.com Bioenergetics Systems Technology Group Ltd, Poole 01202 785888 www.neshealth.com Bridge Health & Wellbeing, Christchurch 01202 473800 www.bridgehw.com BWT Physio, Poole 01202 749514 www.bwtphysio.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY CryoShower, Swanage, 7532889488 www.cryoshower.co.uk DDC Dolphin Limited, Poole 01202 731555 www.ddcdolphin.co.uk Kestrel Medical Ltd, Broadstone 01202 658444 www.vocalzone.com Liberty Private Care, Christchurch 01202 800494 www.libertyprivatecare.co.uk Livewell Dorset, Weymouth 01305 233105 www.livewelldorset.co.uk Nuffield Health Bournemouth Hospital, Bournemouth 01202 702809 www.nuffieldhealth.com

Health & Safety A3C (U.K.) Limited, Blandford Forum 07702 013198 www.a3c.co.uk CT Health and Safety, Broadstone 07956 074798 www.cthealthandsafety.com DoorTECH Safety Solutions , Ferndown 08458 385906 www.doortech.co.uk Quadrant Safety, Poole 01202 622391/07538900201 www.quadrantsafety.com Wessex Safety Services LLP, Bournemouth 07850 030791 www.wessexsafetyservices.co.uk

Holiday Parks Hoburne Ltd, Christchurch 01425 277661 www.hoburne.com West Dorset Leisure Holidays, Bridport 01308 422139 www.wdlh.co.uk

Home Improvements Southern Softflow, Three Legged Cross 01202 828241 www.southernsoftflow.co.uk

Home Technology Living Home Technology , Poole 01202 775133 www.livinghometech.co.uk

Hotels & Conferencing Bournemouth Carlton, Bournemouth 03300 283411 www.bestwestern.co.uk Bournemouth Highcliff Marriott Hotel, Bournemouth 01202 557702 www.bournemouthhighcliffmarriott.co.uk Chewton Glen, New Milton 01425 275341 www.chewtonglen.com Christchurch Harbour Hotel & Spa, Christchurch 01202 483434 www.christchurch-harbour-hotel.co.uk Hotel Du Vin & Bistro Poole, Poole 01202 785570 www.hotelduvin.com Kingston Country Courtyard, Corfe Castle 01929 481066 www.kingstoncountrycourtyard.com Marsham Court Hotel, Bournemouth 01202 552111 www.marshamcourthotel.co.uk

Summer Lodge Hotel, Dorchester 01935 482000 www.summerlodgehotel.com The Hilton Bournemouth, Bournemouth 01202 804775 www.bournemouthhilton.com The Holiday Inn Bournemouth, Bournemouth 01202 291266 www.holidayinn.com The Kings Harbour Hotel, Christchurch 01202 588933 www.thekings-christchurch.co.uk Village Hotel Bournemouth , Bournemouth 01202 416147 www.village-hotels.co.uk

Interactive 3D & VR CentreVR Limited, Bournemouth 01202 878300 www.centrevr.co.uk

IT A B S Computer Systems Ltd, Poole 01202 770900 www.absgb.com Aura Technology Limited, Southampton 03333 208601 www.auratechnology.com C3IA Solutions Limited, Poole 01202 721123 www.c3iasolutions.co.uk

HR

CFA Trading (Refurbished Computers), Poole 0333 666 7771 www.refurbo.co.uk

Absolute Works Dorset, Poole 01202 241763/07730 732124 www.absoluteworks.co.uk/hr-dorset/

Chillblast, Poole 01202 068333 www.chillblast.com

Jurassic HR, Weymouth 07873 874478 www.jurassichr.com Purple HR Ltd, Wimborne 01202 801047 www.purplehr.co.uk The HR Team South Coast LTD, Poole 01202 701414 www.thehrteam.co.uk Treenhill Consulting Ltd, Fordingbridge 0330 0010030/07508 424502 www.treenhill.co.uk ViewHR Ltd, Ringwood 01425 205390 www.viewhr.co.uk

ENHANCED, Poole 01202 308000 www.enhanced.co.uk Glitch IT Limited, Christchurch 01202 237996 www.glitch.services ITEC Connect Ltd, Wimborne 01202 848866 www.itecgroup.co.uk ITSB, Bournemouth 03300 881 335 www.itsupportbusiness.co.uk Juice Broadband, Poole 01202 332331 www.juice-broadband.com

Import/Export Services

Keyfort Ltd, Bournemouth 08448 014580 www.keyfort.co.uk

EMONA PARTNERS LTD., Bournemouth 07961 094428 www.emonapartners.co.uk

Kimcell Ltd, Dorchester 01202 755300 www.kimcell.com

International Trade Matters, Bampton 01398 332881 www.internationaltradematters.com

Netriver Systems Limited, Weymouth 02087 060995 www.netriver.co.uk

IST Supplies Ltd, Broadstone 01202 692775 www.ist-limited.com

Newburgh Networks Limited, Blandford forum 01258 444999 www.newburghnetworks.com

Insurance A -One Insurance Group, Ringwood 01425 480700 www.aoig.co.uk Alan & Thomas Insurance Group, Poole 01202 754900 www.alan-thomas.co.uk All Insure Services Ltd, Blandford Forum 01258 488879 www.allinsureservices.co.uk Coleman Marine Insurance a Gallagher Company, Poole 01202 647400 www.stackhouse.co.uk Cornish Mutual, Truro 07814929262/ 01872 227151 www.cornishmutual.co.uk Coversure Insurance Services (Poole & Weymouth), Poole 01202 929141/01305 457202 www.coversure.co.uk/poole Gallagher Insurance Brokers, Bournemouth 08002 988707, NFU Mutual Wessex, Wareham 01929 553472 www.nfumutual.co.uk/wareham

Minterne Estate, Dorchester 01300 341370 www.minterne.co.uk

The Insurance Institute of Bournemouth, Bournemouth 01202 518242 www.localinstitutes.cii.co.uk/bournemouth

RNLI, Poole 03003 007654 www.rnli.org/college.

UK Health Insurance, Poole 01202 756352 www.ukhealthinsurance.com

more news online - www.dorsetchamber.co.uk/news

QuoStar Solutions Ltd, Bournemouth 0845 644 0331 www.quostar.com SecQuest Information Security Ltd, Wimborne 0345 19 31 337 www.secquest.co.uk Sense IT Support, Ringwood 01425 267267 www.sensesupport.co.uk Target IT Services, Bournemouth 01202 538488 www.target-its.co.uk Tech Wessex, Weymouth 01305 300320 www.techwessex.net TECHNEDs Ltd, Poole 03333 031047 www.techneds.co.uk The Data Vault, Bournemouth 01202 375079 www.thedatavault.uk The IT Department Solutions Ltd, Bournemouth 01202 316008 www.the-it-department.co.uk

Kitchen Design Curiel Kitchen Designs, Ferndown 01202 897332/07834 228129 www.curielkitchendesign.co.uk

Landscape Services Eazy Garden Ltd, Ferndown 01202 978373 www.eazygarden.co.uk

Landscape Supplies & Aggregates Suttle Stone Quarries, Swanage 01929 439444 www.suttles.co.uk

Laundry Service & Equipment Tech2Serv Ltd, Bournemouth 07917 542246 www.tech2serv.co.uk

Lifts Supply & Installation Bourne Lifts Ltd, Wimborne 01202 582923/07808 813804 www.bournelifts.co.uk

Local Authority BCP Council, Bournemouth 01202 454630 www.bcpcouncil.gov.uk Dorset Council, Dorchester 01305 221000 www.dorsetforyou.com Dorset Local Enterprise Partnership , Poole 01202 962719 www.dorsetlep.co.uk/invest-in-dorset/

Manufacturing A & E Connock (Perfumery & Cosmetics) Ltd, Wimborne 01425 653367 www.connock.com A B Precision (Poole) Ltd, Poole 01202 665000 www.abprecision.co.uk Abbey Supply Co Ltd, Poole 01202 623258 www.abbeysupply.com Ability Projects Ltd, Poole 01202 305800 www.abilityprojects.com AlfaTronix Ltd, Poole 01202 715517 www.alfatronix.com Alltrista Plastics Limited, Christchurch 01202 483636 www.jadexinc.com Ashland ASI ISP Microcaps UK Ltd, Poole 01202 627352 www.ashland.com ASM Assembly Systems (Weymouth)., Weymouth 01305 760760 www.asm.com BEST Fittings Ltd, Gillingham 01747 312672 www.bestfittings.co.uk BOFA International Ltd, Poole 01202 699444 www.bofa.co.uk Bowmill Engineering Ltd, Poole 01202 266266 www.bowmill.co.uk British Diamond Wire Die Co Ltd, Poole 01202 745104 www.balloffetdie.com C R Instruments ltd, Christchurch 01202 989822 www.crinstruments.co.uk C.C.Moore & Co Ltd, Sturminster Newton 01963 362234 www.ccmoore.com Caleva Process Solutions Ltd, Sturminster Newton 01258 471122 www.caleva.co.uk Carlisle Fluid Technologies UK Ltd, Bournemouth 01202 571111 www.carlisleft.eu Caterpillar Marine Power UK Ltd, Wimborne 01202 796000 www.marine.cat.com

59

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY CBRNergetics Ltd, Poole 01202 800298 www.cbrnergeticsltd.com

Ishida Europe, Poole 01202 466300 www.ishidaeurope.com

Strouden Joinery, Poole 01202 696123 www.stroudenjoinery.com

Key Digital Agency Ltd, Dorchester 01305 542000 www.key.digital

CDA Products Limited, Shaftesbury 01747 352999 www.cdaproducts.co.uk

Kallo Foods Ltd, Camberley 01276 609000 www.kallo.com

Sunseeker International, Poole 01202 382222 www.sunseeker.com

Motley.co.uk, Sturminster Newton 01258 807695 www.motley.co.uk

Concept Cables Ltd, Blandford Forum 01258 480603 www.conceptcables.com

KVP EU Ltd, Beaminster 01308 867020 www.kvpvet.com

Superior Seals Limited, Wimborne 01202 854335 www.superiorltd.com

Uprated, Bournemouth 01202 559887 www.uprated.com

Confex Technology Ltd, Poole 01202 881466 www.confexuk.com

Lillidale Ltd, Wimborne 01202 848456 www.lillidale.co.uk

Tecan Ltd , Weymouth 01305 765432 www.tecan.co.uk

We Are 778 Ltd, Bournemouth 01202 778800 www.weare778.com

Coty International BV, Bournemouth 01202 524141,

Lotek UK Ltd, Wareham 01929 552992 www.lotek.com

Thompson Valves Ltd, Poole 01202 647827 www.thompson-valves.com

Media & Film

Lush Manufacturing Ltd, Poole 01202 664040 www.lush.co.uk

Time & Data Systems International Ltd, Poole 01202 723535 www.tdsi.co.uk

Cygnus Instruments Ltd, Dorchester 01305 265533 www.cygnus-instruments.com Darlena Ltd, Bournemouth 01202 302010 www.darlena.co.uk Denis Wick Products Ltd, Poole 01202 665100 www.deniswick.com Dometic Group Ltd, Blandford Forum 03446 260141 www.dometicgroup.com Electronic Technicians Ltd, Wimborne 01202 897722 www.etluk.co.uk Enovation Controls Ltd, Salisbury 01722 410055 www.enovationcontrols.eu Farrow & Ball, Wimborne 01202 876141 www.farrow-ball.com Field International Limited, Poole 01202 676331 www.fieldinternational.com FireSTOP Manufacturing Ltd, Dorchester 01305 213112 www.firestopltd.co.uk Flowbird Transport Limited, Poole 01202 339339 www.flowbird.group Focal Point Fires, Christchurch 01202 499330 www.focalpointfires.co.uk Gemini 2000 Ltd, Poole 01202 666700 www.gemini2k.com Get Fresh Cosmetics Ltd, Bournemouth 01202 859059 www.bombcosmetics.co.uk Greens Combustion, Poole 01202 607563 www.greenscombustion.com Griff IVD Ltd, Yeovil 07778 997464 www.Griff-ivd.com Hamworthy Combustion Engineering Ltd, Poole 01202 662717 www.johnzinkhamworthy.com

Magicard Ltd, Weymouth 01305 470000 www.magicard.com Marden Edwards Ltd, Wimborne 01202 861200 www.mardenedwards.com Neal’s Yard Remedies, Gillingham 01747 834665 www.nealsyardremedies.com NETZSCH Pumps & Systems Ltd, Dorchester 01935 483900 www.netzsch.com Nexus Cooling Ltd, Poole 01202 250100 www.nexuscooling.co.uk

Trimetals Limited, Blandford Forum 01258 459441 www.trimetals.co.uk Tyrol Tyre Sealant Manufacturer, Christchurch 01202 470257/07710 491310 www.tyrol.org.uk

Motivational Speaker & Trainer

Wessex Filters Ltd, Poole 01202 671671,

Peter Radford Speaker, Sturminster Newton 07884 946219/ 01258820897 www.peterradfordspeaker.com

Wyndham Page Ltd, Poole 01202 734656 www.wyndhampage.com

Packline Ltd, Poole 01202 307700 www.packline.co.uk

Marine

Primetals Technologies Limited, Christchurch 01202 331000 www.primetals.com R. Hamilton & Co. Ltd, Mere 01747 860088 www.hamilton-litestat.com Rowland Sandwith Ltd, Wimborne 01202 882323 www.h-h-hancock.co.uk

Actisense, Poole 01202 746682 www.actisense.com Fireboy Xintex UK Operations Ltd., Poole 08453 899462 www.fireboy-xintex.com

Marketing PR & Web Developers Aylesworth Fleming, Bournemouth 01202 295723 www.afagency.co.uk B4B Marketing, Poole 01202 684400 www.b4b.co.uk Biddable Media Consultancy, Poole 07951 448452 www.biddablemediaconsultancy.co.uk BWR Web Design, Bournemouth 07752 444377 www.bwrwebdesign.com

Hamworthy Heating Limited, Poole 01202 662500 www.hamworthy-heating.com

S K C Ltd, Blandford Forum 01258 480188 www.skcltd.com

Heatric Division of Meggitt (UK) Ltd, Poole 01202 627084 www.heatric.com

Sargasso Worldwide Industrial Limited, Sturminster Newton 07743 877690 www.sargassoworldwide.com

Honeywell Analytics Ltd, Poole 01202 676161 www.honeywellanalytics.com

Senscient, Poole 01202 606460 www.msasafety.com

Digital Storm Limited, Bournemouth 01202 298392 www.digitalstorm.co.uk

Hydreco Hydraulics Limited, Poole 01202 627500 www.hydreco.com

Siemens Traffic Mobility, Poole 01202 782000 www.siemenstraffic.com

Dorset Media, Ferndown 07516 679004 www.dorset-media.com

I C B Waterproofing, Poole 01202 785200 www.icb.uk.com

Sigma-Aldrich, Poole 0800 717181 www.merckgroup.com

Dorset Tech, Gillingham 01258 808577 www.dorset.tech

I C Brindle & Co Ltd, Broadstone 01202 657814 www.icbrindle.com

Solentim Ltd, Wimborne 01202 798510 www.solentim.com

Insightful UX Ltd, Poole 01202 912760 www.insightfulux.co.uk

Industrial Abrasives Ltd, Christchurch 01202 303362 www.indab.com

Sontronics, Poole 01202 722583 www.sontronics.com

Intergage Ltd, Poole 01202 684009 www.intergage.co.uk

60

March 2021 | Dorset Business Focus

The Blackmore Vale, Sturminster Newton 01258 472572 www.theblackmorevale.co.uk

Violegen, Poole 01202 026656 www.violegen.com

Oakmount Control Systems Ltd, Yeovil 07812 653583 www.oakmountcs.net/data

Precision Acoustics Ltd, Dorchester 01305 264669 www.acoustics.co.uk

Image Republic Ltd, Wimborne 01202 820555 www.imagerepublic.co.uk

Wave 105, Fareham 01489 481057 www.wave105.com

WRES Ltd, Poole 01202 674480 www.wres-welding.co.uk

Polyhose (UK) Ltd, Christchurch 01202 478334 www.polyhose.com

Global Brand Communications, Bournemouth 01202 727070 www.discoverglobal.co.uk

Vapormatic UK Limited, Exeter 01392 435461 www.vapormatic.com

Nunet Ltd, Ringwood 01202 821572 www.nunetsolutions.co.uk

Physicool Ltd, Dorchester 07778 274265 www.physicool.co.uk

Dorset Biz News Ltd, Poole 07838 858228 www.dorsetbiznews.co.uk

Caron Khan Consultancy, Bournemouth 07967 524578 www.caronkhan.co.uk Darren Northeast PR Ltd, Bournemouth 01202 676762 www.darrennortheast.co.uk

/company/dorset-chamber/

/dorsetchamber

The Inspiration Bureau Ltd, Bournemouth 07717 870390 www.inspirationbureau.co.uk

Motoring Sales & Servicing Bionanovate Limited, Poole 01202 695999 www.bionanovate.com Breeze Volkswagen, Poole 01202 713000 www.breeze-volkswagen.co.uk Dorset Sports Cars Ltd, Wimborne 01202 825911 www.dorsetsportscars.co.uk E T S Truck & Van, Poole 01202 669339 www.etstrucks.co.uk Hendy Group, Eastleigh 023 8024 2616 www.hendy.co.uk/ Marshall BMW/MINI, Bournemouth 01202 535535 www.marshallbournemouthbmw.co.uk OKO Global LLP, Tiverton 02078 703156 www.oko.com Poole Audi, Poole 01202 775050 www.pooleaudi.co.uk Star Tech Ltd, Poole 01202 694758 www.star-tech.co.uk Volvo Cars Poole, Poole 01202 065555 www.volvocarspoole.co.uk

Notary Services Paul Wintle Notary Public, Bournemouth 01202 267818 www.notarypublicpoole-pwintle.com

Office Furniture Osmond Ergonomics, Wimborne 01202 850550 www.ergonomics.co.uk

Office Supplies Ace Office Environments Ltd, Bournemouth 01202 240000 www.aceoffice.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Patents & Trademarks

Recruitment

IP Consult, Swanage 01929 421925 www.ipconsult.co.uk

Aspire Jobs Ltd, Ringwood 07974 429217 www.aspirejobs.co.uk

Pharmaceutical

Bijou Recruitment, Bournemouth 07941 319420 www.bijourecruitment.com

PHARMAQ Ltd, Fordinbridge 01425 656081 www.pharmaq.no

Photographer Andrew Plant Photography & Video, Wimborne 01202 886375 www.andrewplantphotography.com South Coast Virtual Tours, Highcliffe 01425 333161 www.southcoastvirtualtours.co.uk

Printing Services & Supplies C M P Printing Limited, Poole 01202 739993 www.cmp-uk.com

Hardy Recruitment, Poole 01202 232520 www.hardyrecruitment.com

Retail & Commercial Interiors Creative Retail Solutions, Poole 01202 233088 www.creativeretailsolutions.co.uk Kiwi Design, Verwood 01202 822634 www.kiwidesign.co.uk

School Meals Provider

Humphries Kirk, Wareham 01305 251007 www.hklaw.eu

Oyster Recruitment Limited, Poole 03333 443034 www.oyster-recruitment.co.uk

Security

Laceys Solicitors LLP, Bournemouth 01202 557256 www.laceyssolicitors.co.uk

REED Specialist Recruitment, Bournemouth 01202 585585, reedglobal.com Rubicon Recruitment Group, Poole 01202 680311 www.rubiconpeople.co.uk

Smart Homeworks, Bournemouth 01202 309503 www.smarthomeworks.co.uk Vanguard Security Services Ltd, Bournemouth 01202 523573 www.vanguard-services.co.uk

Serviced Offices

The Print Agency, Wimborne 01202 872777 www.theprintagency.com

TeamJobs, Poole 01202 445700 www.teamjobs.co.uk

BizSpace Poole & Christchurch, Poole 01202 853100/01202 031087 www.bizspace.co.uk/spaces/poole

Xerocad Limited, Ferndown 01202 897297 www.xerocad.co.uk

The Work Shop, Ringwood 01425 489393 www.thework-shop.co.uk

Signage

Property Management

Recycling & Waste

Property Sales and Rental ASN Capital, Bournemouth 01202 771441 www.asncapital.com Basepoint Centres Limited, Bourenmouth 01202 331700 www.basepoint.co.uk

Eco Sustainable Solutions, Christchurch 01202 593601 www.thisiseco.co.uk W & S Waste Management Ltd, Poole 01202 675564 www.wsrecycling.co.uk

Removals & Storage BH Storage Limited t/a easyStorage, Poole 01202 932299 www.easystorage.com

D J Property, Weymouth 01305 778896 www.djproperty.com

Leatherbarrows Removals & Storage Ltd, Christchurch 01202 578581 www.leatherbarrows.co.uk

Goadsby & Harding (Survey & Valuation) Ltd, Bournemouth 01202 550000 www.goadsby.com

Maidmans Moving and Storage Limited, Poole 01202 681 397 www.maidmans.com

James Drewitt & Son Ltd, Bournemouth 01202 575757 www.drewittgroup.co.uk Move On Sales and Lettings, Poole 01202 711169 www.moveonrentals.com

Store & Secure Self Storage, Bournemouth 01202 520220 www.storeandsecure.co.uk

Retail

Public Relations & Marketing Consultants

Brewery Square, Dorchester 01305 267777 www.brewerysquare.com

Deep South Media Ltd, Bournemouth 01202 534487 www.deepsouthmedia.co.uk

Dacombes of Wimborne, Wimborne 01202 882615 www.dacombesofwimborne.com

Liz Lean PR, Poole 01202 701828 www.lizleanpr.co.uk

New Look Retailers LTD, Weymouth 01305 765000 www.newlook.com

Perceptions Marketing Solutions, Weymouth 07739 582608 www.perceptionsuk.co.uk

OnBuy.com, Poole 01202 048630 www.OnBuy.com

Publications IMS Group, Bournemouth 01202 611100 www.ims-group.co.uk LOCALiQ, Bournemouth 01202 554601 www.bournemouthecho.co.uk/dorsetecho. co.uk Pulford Publicity Ltd (inc. Dorset View & Brightbox Designs), Ferndown 01202 870270 www.dorsetview.co.uk

Frettens LLP, Christchurch 01202 499255 www.frettens.co.uk

Forerunner – School Meals, Bournemouth 01202 434555 www.bringbacklunch.co.uk

Sheridan Maine Recruitment Ltd, Bournemouth 01202 970970 www.sheridanmaine.com

GH Property Management Ltd, Eastleigh 03453 080988 www.gh-propertymanagement.co.uk

Ellis Jones Solicitors LLP, Bournemouth 01202 525333 www.ellisjones.co.uk

Mploy Staffing Solutions Ltd, Poole 01202 668360 www.mploystaff.com

The Minster Press, Wimborne 01202 882277 www.printsolutions.co.uk

Estatesman, Sherborne 01935 319777,

Dutton Gregory Solicitors LLP, Bournemouth 01202 315005 www.duttongregory.co.uk

Party Boutique, Bournemouth 01202 941229 www.partyboutiqueuk.com The Dolphin Shopping Centre, Poole 01202 673906 www.dolphinshoppingcentre.co.uk The Paddock Pantry Ltd, Sturminster Newton 01258 473336 www.thepaddockpantry.co.uk Watt to Wear Ltd, Wiveliscombe 01984 622010 www.watt-to-wear.co.uk

more news online - www.dorsetchamber.co.uk/news

Bayside Business Centre Ltd, Poole 01202 282042 www.baysidebusinesscentre.co.uk

Signs Express Bournemouth, Christchurch 01202 797239 www.signsexpress.co.uk/branch/ bournemouth

Social Media Agency South Coast Social Ltd, Bournemouth 01202 985022 www.southcoastsocial.com

Software/ Cloud Services Chittak, Bournemouth 01202 611711 www.chittak.co.uk Dorset Creative, Bournemouth 01202 237899 www.dorsetcreative.com KFA Connect, Ringwood 01425 484445 www.kfa.co.uk Provulo, Weybridge 07503 267160 www.provulo.com Rifu UK Ltd, Bournemouth 01202 923222 www.rifu.com

Lester Aldridge LLP, Bournemouth 01202 786161 www.lesteraldridge.com Matthew and Matthew, Bournemouth 01202 437179 www.mm4law.co.uk Paris Smith LLP, Southampton 023 8048 2482 www.parissmith.co.uk Preston Redman LLP, Bournemouth 01202 292424 www.prestonredman.co.uk Scott Walby LLP, Wimborne 01202 888300 www.scott-walby.com Steele Raymond LLP, Bournemouth 01202 204598 www.steeleraymond.co.uk Stowe Family Law LLP, Christchurch 01202 113664 www.stowefamilylaw.co.uk/offices/ bournemouth Trethowans, Bournemouth 01202 338585 www.trethowans.com

Sports & Leisure AFC Bournemouth, Bournemouth 01202 726322 www.afcb.co.uk Bowl Central, Bournemouth 01202 093000 www.bowlcentral.co.uk Dorset County Football Association, Poole 01202 682375 www.dorsetfa.com Hoburne Golf, Verwood 01202 814088 www.hoburnegolf.com

Servana Managed Services Ltd, Bournemouth 01202 026522 www.servanamanaged.com

Individuality Swimming Ltd, Poole 01202 031701 www.individualityswimmingandfitness. co.uk/

Solweb Ltd, Ferndown Industrial Estate 01202 232846 www.solweb.co.uk

Muc-Off Ltd, Poole 01202 307790 www.muc-off.com

Spyrosoft Ltd, Ferndown 01202 862311 www.spyro-soft.com

Rock Reef (Bournemouth Pier), Bournemouth 01202 983983 www.rockreef.co.uk

Talk Think Do, Wimborne 01202 375647 www.talkthinkdo.com

Solar/Green Energy W H White Limited, Wimborne 01202 612504,

Solicitors Barker Brettell LLP, Southampton 02380 336970 www.barkerbrettell.co.uk Battens Solicitors Ltd, Dorchester 01305 250560 www.battens.co.uk Coles Miller Solicitors LLP, Poole 01202 673011 www.coles-miller.co.uk

Rockley Watersports Ltd, Poole 01202 677272 www.rockleywatersports.com Thrive Personal Training Limited, Bournemouth 07900 692014 www.thrivepersonaltraining.co.uk

Stonemasons Portman Stone Limited, Christchurch 01202 484340 www.portmanstone.com

Team Building Joseph Allnatt Centres LTD, Swanage 01929 421075 www.allnatt.co.uk

61

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Telecommunications 4Com plc, Bournemouth 03304 444444 www.4com.co.uk Buzz Networks Ltd, Poole 02034 888812 www.buzzconnect.co.uk Citrus Telecommunications Ltd, Bournemouth 03451 939393 www.boxclever-solutions.co.uk City Fibre Holding Ltd, Bournemouth 02035 100602 www.cityfibre.com Crystal Clear Telecom Ltd, Bournemouth 01202 941040 www.crystalcleartelecom.co.uk ElemenTel, Romsey 0330 024 8998 www.elementel.co.uk

TTS Media & Communications Ltd, Beaminster 01308 888020, https://www.facebook. com/groups/247229492149705 VoIP Unlimited, Poole 01202 612000 www.voip-unlimited.net

Tool Hire & Sales EquipAxxess Limited, Bournemouth 01202 768383 www.equipaxxess.com

Town Planning Consultants Chapman Lily Planning Ltd, Wareham 01929 553818 www.clplanning.co.uk Intelligent Land, Ferndown 01202 570471 www.intel-land.com

Ouch Training Team Ltd, Wimborne 01202 880999 www.ouchtraining.co.uk Performance People Ltd, Poole 07968 416466 www.performancepeople.org Unicorn Training, Bournemouth 01202 306050 www.theaccessgroup.com

Transport & Logistics Bournemouth Swanage Motor Road & Ferry Co, Swanage 01929 450203 www.sandbanksferry.co.uk Brittany Ferries, Poole 08712 440411 www.brittany-ferries.co.uk

Training

Channel Seaways Ltd, Poole 01481 723400 www.channelseaways.co.uk

Grapevine (Telecoms & IT), Poole 01202 644434 www.grapevine.uk.com

Arena4Finance, Wimborne 01202 849691 www.arena4finance.co.uk

John Pipe Limited, Poole 01202 715888 www.johnpipe.co.uk

International Push to Talk Ltd, Christchurch 01202 240366 www.iptt.co.uk

Aspire Training Team, Bournemouth 01202 551553 www.aspiretrainingteam.co.uk

More Bus / Excelsior Coaches, Poole 01202 338420 www.morebus.co.uk

Aspire4Business, Poole 07802 322828 www.aspire4business.com

Poole Harbour Commissioners, Poole 01202 440210 www.phc.co.uk

Dragonfly Wellness Dorset, Shaftesbury 07979 052236 www.dragonflywellnessdorset.com

Yellow Buses, Bournemouth 01202 636046 www.yellowbuses.co.uk

Exalt Training Ltd, Wareham 07889 502247 www.exalt-training.com

Travel

Phones 4 Business Limited, Bournemouth 01202 705030 www.phones4business.com Squire Technologies Ltd, Dorchester 01305 757314 www.squire-technologies.co.uk Telesoft Technologies Ltd, Blandford 01258 480880 www.telesoft-technologies.com Town & Country Communications, Bournemouth 01202 514444 www.town-country-comms.co.uk

Locomotivation, Poole 01202 567204 www.locomotivation.co.uk

Ally Case Travel Counsellors for Leisure., Bournemouth 01202 375180 www.travelcounsellors.co.uk/ally.case

Micro Nav Limited, Bournemouth 01202 764444 www.micronav.co.uk

Condor Ferries Ltd, Poole 03456 091030 www.condorferries.com

Katharine Cleall Travel Counsellors for Business., Ringwood 01202 802166 www.tctravelmanagement.co.uk/katharine. cleall

Utilities D&A Procurement Ltd, Bournemouth 07956 311336 www.daprocurement.co.uk Utilities 4 Less Ltd, Bournemouth 01202 800200 www.u4luk.com

Vehicle Leasing Dorset Car Leasing, Poole 07881 702500 www.dorsetcarleasing.uk

Vehicle Rental Abacus Vehicle Hire - Horton Commercials, Wimborne 01202 877790 www.abacusvanhire.co.uk U-Drive, Poole 01202 747275 www.u-drive.co.uk

Windows & Double Glazing Dorset Windows Ltd, Wimborne 01202 825225 www.dorsetwindows.com

Workwear Site Safety Limited, Wimborne 01202 870555 www.sitesafetylimited.co.uk The Embroidery Barn, Dorchester 01305 251659 www.theembroiderybarn.co.uk Tower Supplies, Poole 01202 718000 www.towersupplies.com

TO JOIN THE DORSET CHAMBER Visit: www.dorsetchamber.co.uk/join #GetBusinessDone

62

March 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

63