Dorset Business Focus | November 2021 by Dorset View

COMPLIMENTARY

ISSN 2752-6313 (Print) | ISSN 2752-6321 (Online)

DORSET CHAMBER OF COMMERCE AND INDUSTRY OFFICIAL BUSINESS MAGAZINE | ISSUE 34, NOVEMBER 2021

% 0 10

E T RE

N O I T N

DORSET CHAMBER CONTINUE VALUED RELATIONSHIPS WITH BUSINESS PARTNERS THE RULES ON MONITORING REMOTE STAFF

BUSINESSES IGNORE HEALTH AND WELLBEING POLICIES AT THEIR PERIL

IMPACT OF FUEL SHORTAGES ON EMPLOYMENT

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / WELCOME

Hello and a warm welcome to the November edition of Dorset Business Focus, Dorset’s premier business magazine. As always, you’ll find it’s packed with topical news, articles, and information. You’ll see the front cover for this month’s celebrates our 100% retention with our Business Partners that were due to renew in October and I’d like to publicly thank all our Business Partners for their support for Dorset Chamber over many years. This retention rate is the highest across all levels of our membership and demonstrates the strength of the relationships that exist between us. When I started I Dorset Chamber, some 8 years ago (I don’t know where the time has gone!), we had around 13 ‘Patrons’. These were long-standing supporters of Dorset Chamber, with ‘patronage’ being our highest level of membership. My feeling was that ‘patronage’, whilst showing support, was perhaps oldfashioned and suggested a passive type of relationship and we wanted something much more pro-active and dynamic, and with the complete agreement of our Patrons, they all became Business

Partners, with two level available, Premier and Platinum. Eight years later and we have 27 Business Partners, each representing a sector, demonstrating the success this high-profile programme. These are a mix of large international businesses operating at a global level to smaller businesses operating in more local markets. All are great businesses and are champions of the Dorset Business community, key enablers in supporting Dorset Chamber in it’s work within the Dorset Business Community. We are very proud to be working with all our Business Partners and thank you all for your support for Dorset Chamber over the years and particularly through the pandemic, a hugely challenging time for most businesses. Ian Girling Chief Executive Dorset Chamber of Commerce and Industry

To see all our Business Partners, see page 56

Contents 05 Men join menopause campaign at trailblazing event 06 Dorset Chamber Supports Angel and Luke Through Kickstart Scheme 08 Double celebration for Onbuy.com 11 President’s Column 13 Dorset Chamber Business Partner, ESET UK Extend Partnership with AFC Bournemouth Community Trust 14 REIDsteel flying high with MJS Projects at Norwich Airport

#GetBusinessDone

17 How can working with Bournemouth University MBA students benefit your business? 19 E-tel Express now OPEN in the Departure Lounge of Bournemouth International Airport 20 Member Benefits 22Lester Aldridge achieves top tier rankings in The Legal 500 UK 2022 25 New Faces, New Places 26 Affiliated Chambers 28 First freight shipment to arrive on ‘Brexit buster’ Morocco to UK route

30 New members 34 John Palmer named as British Franchise Award Finalist 39 OnBuy announces strategic partnership with Hermes 41 International trade 42 Dorset Gateway 43 Vintage Clothing section opens at Julia’s House Charity Superstore 46- 47 New Members 51 What are the rules on monitoring remote staff? 55 Events and training 57 -63 Dorset Business Directory

Health and Wellbeing in the workplace DESIGN, PRODUCTION AND SALES Production Manager Ben Pulford

EDITORIAL

ben@pulfordpublicity.co.uk

Chamber House, Acorn Office Park Ling Road, Poole, Dorset BH12 4NZ

Hayley Moore

Lead Designer Louis Pulford

T. 01202 714800 W. www.dorsetchamber.co.uk

Joan Senior

Media Sales

more news online - www.dorsetchamber.co.uk/news

hayley.moore@dorsetchamber.co.uk

joan.senior@dorsetchamber.co.uk

louis@pulfordpublicity.co.uk

01202 941466

01202 893430 www.pulfordpublicity.co.uk 3

DORSET BUSINESS FOCUS / NEWS

Businesses who choose to ignore the importance of Health and Wellbeing in the workplace – do so at their peril The benefits of having a healthy workforce cannot be understated, as good health and wellbeing can be a core enabler of employee engagement and organisational performance. Adopting a proactive and preventative approach to wellbeing in the workplace can result in •

Increased staff commitment, engagement and productivity Staff who feel valued and listened to are more likely to be engaged in the goals of the organisation, work together positively and perform to their optimal level.

•

Better staff retention A workplace culture that fosters staff loyalty and high morale is likely to keep staff for longer and reduce recruitment costs.

•

Reduced sick leave and absenteeism Staff who feel their wellbeing needs are being met are less likely to take sick leave and are more likely to return from leave taken, in a timely and sustainable way.

•

A more resilient workforce Building resilience can help people cope better with day-to-day stresses at work and problems at home. And putting the right mental health and wellbeing strategies in place can help to stop problems from escalating

•

An enhanced reputation Investing in wellbeing in the workplace sends a powerful message about your values and ethics and can help you attract a high quality workforce.

From public relations, to talent acquisition and employee retention, focusing on health and wellbeing within a business can put a positive spin on a brand’s image while boosting the morale and loyalty of those in the company. Developing the right culture through wellbeing initiatives can help companies to retain the most talented people, at the same time as maintaining the reputation as a caring employer. This is good for business and is a valuable perk for those within the company. At the same time health and wellbeing for employees must also work for businesses. A balance needs to be struck when considering programmes for staff and the cost of these programmes for the business. Some health schemes may be beyond a company’s budget, but there are many initiatives

that can be implemented cost-effectively. A culture of wellbeing can be cultivated without a great deal of outlay. Encouraging spending lunch hour outside, walking meetings and providing fresh fruit and healthy snacks are all simple ways that can make a difference. Providing information on various health issues in places where employees relax or interact, tie-in with health awareness campaigns, or business healthcare cover are all ways that make staff feel valued and cared for. The key though is that business leaders invest in initiatives and processes to create a culture and work environment that puts the heath and wellbeing of employees first and ultimately the business bottom line will be rewarded. There is now a much better understanding of how health and wellbeing policies can benefit businesses but there is still an implementation gap with many organisations not embracing this agenda fully. It should not be treated as an ‘add-on’ or a box ticked, it should be at the centre of a business model and viewed as a vital source of value creation, integrated throughout the organisation and embedded in its culture, leadership and people management. Why is this subject so important for businesses to focus on. According to Mind, the UK’s leading mental health charity. The most stressful thoughts that many people have relate to work. If people are stressed then in their downtime they may resort to unhealthy lifestyle choices which could have serious repercussions on their health and thereby creating a vicious

Healthy workplaces help people to flourish and reach their potential 4

November 2021 | Dorset Business Focus

/company/dorset-chamber/

cycle. This ultimately will lead to poorer health and thereby a likely drop in productivity and increased sickness. It makes ethical sense that employers should shoulder some responsibility for taking care of their staff and reducing their stress levels, as well as making business sense too, as numerous studies have shown a strong link between employee wellbeing and business performance. The end goal of any health and wellbeing initiative is a healthy workforce and this results in saved costs as absent workers due to illness, cost a business time and money. A recent report found that the UK loses around £29b in staff taking time off work for sickness. The cost of replacing staff is also a heavy burden and studies have shown that a healthier workforce is happier and therefore more likely to stay in their job longer. Modern businesses ignore the need for health and wellbeing policies at their peril. An effective workplace wellbeing programme can deliver mutual benefit to people, organisations, communities and economies. Healthy workplaces help people to flourish and reach their potential and by creating work environments that actively promote a state of contentment this benefits both employees and organisations alike. As part of our ongoing Health and Wellbeing initiatives we will be launching a series of events in the new year which aim to inform and encourage businesses to embrace health and wellbeing within their workplaces. If you would like to discuss this further, then please email our Health and Wellbeing Coordinator Xanthe Grace at xanthe.grace@dorsetchamber.co.uk. www.dorsetchamber.co.uk/wellbeingresources

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Men join menopause campaign at trailblazing event Support menopausal women at work before they hit rock bottom – that was the message at a ‘men-only’ event held by Dorset Chamber. In a UK first, the session was held as part of the business support organisation’s trailblazing campaign to break the taboo surrounding the issue in the workplace. The meeting – titled ‘Gentlemen, Let’s Talk about the Menopause’ – included presentations, a Q&A and discussion. Dorset Chamber chief executive Ian Girling, who has spearheaded the campaign, said: “Although unusual, the ‘men only’ format worked really well for this event. “The response of the men attending was incredibly encouraging. It is so important to open up conversations in the workplace so women feel comfortable talking about the menopause and are supported.” He added: “We believe this to be the first event

of its kind to be held in the UK and is part of our wider campaign about menopause education. “It’s about having an understanding of what women may be going through and for a female colleague to be able to say ‘please bear with me, it’s not a great day today’.” Speakers included Nicola Green, whose consultancy focuses on the menopause in the workplace, and Edward O’Brien of Lester Aldridge solicitors. Theresa Higgins, who is Dorset Chamber head of finance and administration, also spoke of her own experiences of the menopause in the workplace. Men at the event heard that the average age of the onset of the menopause is 51 and there are more than 40 symptoms – and that women aged

It is so important to open up conversations in the workplace so women feel comfortable talking about the menopause and are supported.

more news online - www.dorsetchamber.co.uk/news

over 50 are the fastest growing demographic in the workplace. Nicola, of Nicola Green Consultancy, told attendees that women may suffer in silence and end up at rock bottom before doing anything about it – with the job often the first thing to go. She added: “I believe that if we know what the menopause is and are educated about it we will all be able to manage it so much better.” Edward spoke about employers’ responsibilities and highlighted that the menopause was increasingly being mentioned at employment tribunals. Ian recently addressed chief executives from all chambers accredited with the British Chambers of Commerce (BCC) about the issue. He also sits on an All-Party Parliamentary Group at Westminster conducting an enquiry into issues around the menopause. www.dorsetchamber.co.uk/menopauseresources

DORSET BUSINESS FOCUS / NEWS

Dorset Chamber Supports Angel and Luke Through Kickstart Scheme Earlier this year, Dorset Chamber recruited two young people through the Government’s Kickstart Scheme, which provides funding to create new jobs for 16- to 24-year-olds on Universal Credit who are at risk of long term unemployment. In this article, Luke and Angel talk about their Kickstart journey and how it has benefitted them. Luke’s Story Angel’s Story I’m Luke Emmerson, and after moving back to Bournemouth after a short My name is Angelica Guamos. I am an International Business graduate from stint living in Scotland, the Kickstart Scheme has given me the opportunity The University of Surrey and through the Kickstart Scheme, I secured a role to work with the wonderful people at Dorset Chamber in a spectacularly as an Administrative Assistant at Dorset Chamber. diverse role. My experience as a graduate entering the job market during the My background is primarily in finance. After completing A-levels in pandemic has been unforgettable. I vividly remember winter 2019; I had Business studies, Economics and Resistant materials at Bournemouth great expectations for my future as I had several graduate job interviews Grammar School, I started an apprenticeship and gained the Association of scheduled in the spring of 2020. Then I started receiving emails telling me Accounting Technicians (AAT) Level 4 qualification. the companies had made the decision not to hire for the time being. Sadly, it Until 2019, my goal was to qualify through the Association of Chartered wasn’t just me - other graduates were finding it hard to secure a full-time role Certified Accountants (ACCA) and eventually work as a qualified and faced unemployment for months. As the job market tightened it was accountant. However after 5 years in my role I felt I had grown stagnant both hard to find an entry-level role as experienced people who had lost their jobs personally and professionally and decided it was time for a change. So, in were also applying for them and employers were responding that I had ‘little July 2019 I moved to Kirriemuir in Scotland, a short drive from Dundee. experience in an office environment’. Over 500 miles from home and with the job market in a fragile position, While this was scary, I understood their need for more experienced I found I myself jumping from company to company without settling into people, given the uncertain times. Therefore, I took advantage of technology a role I enjoyed. For the first 8 months or so, in a new town and with no real whilst applying for jobs and tried all the resources I could find online, until I support network, it was slightly daunting. Then the pandemic hit. stumbled upon CIPD “steps ahead mentoring”. My mentor mentioned the Once I was unable to get temporary piecemeal Kickstart Scheme, not knowing I had to be on office work or even bar work or waiting tables, I Universal Credit to qualify. made the decision to sign on for Universal Credit, I successfully signed up for Universal Credit Sarah Milton, Kickstart Manager and moved back to Bournemouth closer to friends as I wanted to join the Kickstart Scheme. The at Dorset Chamber said: and family. scheme is a fantastic opportunity for young I first heard about the Kickstart Scheme through people as it provides consistency, purpose, and “Luke and Angel came to us through my work coach at the Department for Work and routine during an uncertain time. In today’s world, very different circumstances, but both Pensions (DWP) and was quickly put in contact employment is not only necessary for our mental as a result of the pandemic: neither with Dorset Chamber. After an interview with wellbeing, it is essential for gaining experience wanted to be on Universal Credit and Sarah Milton and Theresa Higgins, I was offered and skills that we would not get in education or both wanted to work. It has been a and accepted the Kickstart Administration certain job roles. pleasure to see them embrace the Assistant role. I have been working at Dorset Chamber opportunity and contribute to our Working at Dorset Chamber has been a since June and having the opportunity to work team. I would recommend the Kickstart fantastic opportunity. It is meaningful employment with hard-working, supportive colleagues has where I’ve managed to participate in several roles been life-changing. It is an environment a young Scheme to any employer.” and projects. This includes the satisfying job of person seeking to gain skills and experience helping other young people gain Kickstarter roles needs and I am very grateful for the opportunity for themselves. the Kickstart Scheme has given me. So far, I’ve attended an 18 hour essential Health and Safety training My day-to-day role involves assisting my manager, Sarah Milton, and course, worked closely with Sarah Milton and fellow Kickstarter, Angel, on my colleague, Luke Emmerson with Kickstart Scheme enquiries as a the Kickstart Gateway supporting employers, helped Theresa and Sue with Gateway for the Scheme. I love that they are ready to help me out anytime the Peer Network programme, and worked closely with the finance team but also encourage me to use my own initiative. So far, I’ve learned that lending a hand with the books and records. email language is complex, answering phone calls can be nerve-wracking, I can’t praise the Kickstart Scheme enough for connecting the right and data entry on Excel can be confusing, but with the right support from businesses with the right young people at a time when “uncertainty” is an my manager and colleagues, I realised it’s all about facing your fears and understatement! I would like to thank the entire Dorset Chamber team for learning as you work. making me feel welcome and appreciated in my role, with special thanks to I firmly believe that this placement will have a big impact on my future job Ian Girling, Theresa Higgins, Sarah Milton and Sue Herbert. I look forward to prospects, and I look forward to the coming months and the experience I will seeing how my experience with Dorset Chamber evolves over time! continue to gain during my time with Dorset Chamber. 6

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS

Double celebration for Onbuy.com

Cas Paton, Founder and CEO of the online marketplace OnBuy.com, has been awarded Entrepreneur of the Year at the annual South West Business Leader Awards 2021. Cas, who is based between Bournemouth and Manchester, was crowned the winner of the prestigious award at a glamorous black-tie ceremony in Bristol, having been chosen from more than 300 talented entrants. The event was hosted by well-known comedian Tom Allen, celebrating businesses and entrepreneurs from all over the South West region. The inperson event recognised the achievements and successes from the past year. Whilst unable to attend the physical event, Cas was delighted to hear of his win, commenting “it was a huge honour to be shortlisted for this award, let alone winning it. I know the talent pool was particularly strong this year, with many other entrepreneurs who have had to learn to adapt to the new world we live in and challenges we’ve faced. “It has been an incredible journey to date, and I’m proud to take home this award which will be shared with my whole team at OnBuy, without whom I would not be collecting this accolade. “The OnBuy story has really only just started, so the future is looking very exciting.” Accepting the award on Cas’ behalf, Senior Brand Manager of OnBuy, Rosie Groves said, “we were honoured to collect this exceptional award for Cas. It is a great achievement that has made the whole team proud. The event was fantastic and it was wonderful to meet the other shortlisted leaders for a wonderful evening of awards and entertainment.” Cas Paton founded OnBuy.com with a simple vision: to be the best choice for every customer, everywhere. The brand has since continued to establish itself in the eCommerce sector as a pure online marketplace that doesn’t compete with retailers. This fair and transparent approach provides an exceptional experience for buyers by levelling the playing field for sellers. www.onbuy.com 8

November 2021 | Dorset Business Focus

UK online marketplace, OnBuy.com, has been awarded ‘Online Retailer of the Year’ at the annual, prestigious PC Retail awards 2021 The event was hosted by well-known British presenter Gabby Logan, celebrating technology businesses from all over the UK. Held at The Grand Connaught rooms in London, the awards honoured incredible companies operating in the UK PC and technology industry from distributors and resellers to retailers, vendors and beyond. Since its launch in 2016, UK-based OnBuy has seen phenomenal year on year growth, amassing more than 7,000 merchants on the platform and over 36 million products. The OnBuy team who have helped to secure this growth were delighted to attend the awards and felt honoured to be in the same room with so many exciting companies in the sector. One of the OnBuy attendees was Chief Marketing Officer, Aron CodyBoucher, who commented: “We were honoured to collect this prestigious award on behalf of the whole OnBuy team. The PCR award in tech retail is a huge win for us, as it recognises the exceptional work the team are putting into this sector. “Congratulations to all finalists and winners and thank you to the PCR team for pulling together a truly wonderful event. We had a fantastic evening celebrating our win with so many great people in the industry. We are already looking forward to next year’s awards.” OnBuy.com has a simple vision: to be the best choice for every customer, everywhere. The brand has since continued to establish itself in the eCommerce sector as a pure online marketplace that doesn’t compete with retailers. This fair and transparent approach provides an exceptional experience for buyers by levelling the playing field for sellers. www.onbuy.com

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

Presidents Column by Caron Khan Award season is fast approaching and there’s no doubt that winning an award demonstrates that you’ve been judged as an industry leader by a third party, which is surely the golden egg for any ambitious business. But, for many businesses, the application process is the thorn in the coveted crown. All too often the process is not given the time and attention it deserves, resulting in a lacklustre application that doesn’t do your achievements justice. With hundreds of awards to get through, judges simply won’t pick you out from the crowd unless you write an eye-catching entry. So, if winning an industry award is on your business’ bucket list, take five minutes to read my top tips on how to go about it…

Tops Day Nurseries show their support for UK Malnutrition Week Tops Day Nurseries, one of the UK’s leading eco-sustainable childcare providers have shown their support for UK Malnutrition Awareness Week by engaging the children in educational activities regarding health and nutrition. The children at Tops in Poole had lots of fun making their own vegetarian pizzas whilst discussing the importance of healthy eating and where our food comes from. The children at Tops in Efford, Plymouth have spent time making their own fruit kebabs and chopping the fruit themselves! They have also baked a scrummy apple and blackcurrant pie! Malnutrition Awareness Week aims to raise awareness and understanding about the risks of preventable malnutrition. Research confirms that healthy eating habits in the early years influences growth, development and academic achievement in later life. This is one of the reasons that Tops Day Nurseries took steps to radically redesign a balanced menu 5 years ago in which they completely cut added sugar from their menus, followed by over-processed food, such as ham and nuggets. A healthy, balanced diet and regular physical activity are essential for children’s health and well-being. Tops Day Nurseries has in-house catering manager who oversees the catering operations and develops menus and recipes that include all of the correct nutrients that children need. In support of health and nutrition and the environment Tops have recently introduced vegan and vegetarian meals to their menus on a weekly basis. more news online - www.dorsetchamber.co.uk/news

Cheryl Hadland, Managing Director of Tops Day Nurseries, says “Going vegetarian, is the next natural step for day nurseries committed to providing the best long-term outcomes for children. There is no doubt that humans reducing their meat and fish consumption is the best thing for the planet, and therefore for children’s long-term future. I think we all want our children to be able to look forward to a world where climate change and extinction of species has been controlled and this is something we can do to help. The vast majority of children love to eat what the other children eat, so nursery is the perfect opportunity to introduce a wide variety of fruits and vegetables to children’s diet in a fun and social way”. The children at Tops in Gillingham have been looking at lots of healthy and unhealthy foods through the use of old-time favourite book ‘The Hungry Caterpillar’. The 2 to 3 year olds at Gillingham enjoyed posting the healthy goods into the hungry caterpillar’s mouth! The children at Tops in Southsea, Portsmouth enjoyed digging up their potatoes that they have been growing, washing them and making potato salad! As well as making a yummy home-made yoghurt that they polished off at snack time! Tops is Salisbury spoke to their children about good and bad foods, and asked them what would happen if they ate too much bad food, one of the children’s responses were “our teeth will fall out!” The pre-schoolers enjoyed using their interactive table to explore a game all about healthy eating! www.topsdaynurseries.co.uk

START WELL Don’t underestimate the importance of making a good first impression. The judges will have likely spent hours pawing through previous award entries, so be sure to get the best bits in first, and don’t beat around the proverbial bush – say it concisely and confidently, or not at all. BE TRUTHFUL You’d be amazed by how many businesses scupper their chances by exaggerating or embellishing their achievements. Judges will always see through these little white lies, and they won’t give you the benefit of the doubt. BE OUTSTANDING Judges are looking for outstanding achievements and contributions to business. So if you haven’t done anything amazing, don’t enter. If you believe you have got something to shout about, take your time in discovering exactly what that thing is. BACK IT UP If you’ve done something amazing, you’ll need to prove it with facts, figures and testimonials; otherwise it’s all pie in the sky as far as the judges are concerned. Use statistics and charts to demonstrate positive results, whether that’s commercial growth, client acquisition, client retention or employee and client satisfaction. STICK TO THE WORD COUNT I can’t stress enough the importance of sticking to the word count. You’ve got to bear in mind that the judges will have read hundreds of entries, amounting to hundreds of thousands of words, so they won’t thank you for adding to their workload. PROOFREAD, PROOFREAD, PROOFREAD! It stands to reason that you should never submit the first draft. That would just be madness. But it’s also madness to only proofread your entry once, and not let other people give it the once-over. Treat your entry as a work of art, making sure each and every word is absolutely necessary, and that you’re communicating your answers clearly and succinctly. WRITE PERSUASIVELY Whilst writing may not be your strong point, it’s nonetheless important to write persuasive and engaging answers. This may mean handing the baton to someone else in your team, or enlisting a professional service to help. But it’s definitely worth the investment – by writing a compelling entry, you’ll stand out from the crowd and give yourself the best chance at being selected. Good Luck! 11

DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS

Dorset Chamber Business Partner, ESET UK Extend Partnership with AFC Bournemouth Community Trust Technology company ESET have extended their partnership with the AFC Bournemouth Community Sports Trust for the 2021/22 season. The partnership is backed by player ambassador Orjan Nyland, with ESET supporting the Trust’s lessons on keeping children safer online. The classroom-based lessons address the students’ most common uses of the internet and focuses on the safety features and age ranges for each of these different applications and websites. ESET began life as a pioneer of

antivirus protection, creating awardwinning threat detection software, while their goal now is to make sure that everybody can enjoy the breathtaking opportunities that technology offers. ESET are also executive partners of AFC Business and regularly attend corporate events, giving them the opportunity to stay connected and support businesses locally. Amy Marks, partnership ambassador at AFC Bournemouth, said: “Having a partnership between ESET and our Trust is perfect because both organisations do so much good work to support children in our local community.

Technology has become such a large part of children’s lives so to have the opportunity to go into classrooms to discuss and help educate the younger generation is really important.

more news online - www.dorsetchamber.co.uk/news

“Technology has become such a large part of children’s lives so to have the opportunity to go into classrooms to discuss and help educate the younger generation is really important.” Malcolm Tuck, managing director of ESET also commented: “We are thrilled to be linked with AFC Bournemouth and look forward to continuing our partnership with the Community Sports Trust. “With our UK headquarters in Bournemouth town centre, we feel very much part of the community, in and around the town. We are delighted to be able to share our specialist knowledge and hope to continue helping keep our children better protected online.”

www.afcb.co.uk

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

REIDsteel flying high with MJS Projects at Norwich Airport John Reid & Sons Ltd (REIDsteel) has been hailed for its work during the pandemic on a major development at Norwich Airport with MJS Projects (March) Ltd. The Christchurch-based company provided structural steel design, fabrication and erection services for a £7m hangar at the airport. It involved the construction of a 54,000 sq ft building – large enough for two A320 aircraft – with 15,500 sq ft of workshop space for Norwich Airport Ltd. REIDsteel brought its value engineering expertise to rationalise the scheme’s structural steel design which led to savings in both time and money. It represented repeat business for REIDsteel at Norwich Airport as the latest in a long line of projects stretching back more than 30 years. Main contractor MJS Projects – based in Norfolk and Cambridgeshire – was instructed by airport owner Norwich Airport Ltd, which is part of the Rigby Group plc. MJS Projects Director David Henry said: “When we were tendering for our recent Norwich Airport project we were introduced to Reid Steel as a specialist in this field. “The Reid steel pre-construction team were very attentive and came to meet us to discuss the project in detail. “This gave confidence in their knowledge and expertise and they gave us invaluable information on construction method, programme and value engineering options. “Commercially Reid Steel were competitive and we chose to partner with them following a tender agreement. We were successful on this competitive tender. “Procurement with Reid Steel was fast and in line with our agreement. The preconstruction team with whom we had met at tender stayed with the design stage of the project aiding understanding and communication with the design being completed in line with the agreed programme. “Site works were organised, safe and delivered to programme and to a high standard. This was reflected in the excellent low air leakage values recorded on such large buildings. “Even as the pandemic took hold Reid Steel spoke with us clearly and sensibly and we agreed a safe and suitable way forward which we could pass on and agree with our client. “We were thoroughly impressed with the service we received from Reid Steel throughout this project and we would not hesitate to work with them on future projects.” The new MRO hangar gives significant new capacity at Norwich Airport to provide high-quality maintenance, repair and overhaul services for customers worldwide. REIDsteel has previously worked on the 14

March 2021 | Dorset Business Focus

refurbishment and extension of a hangar at Norwich Airport in 2006. This involved a 10m extension of the hangar and replacement of sliding doors, allowing the building to accommodate new, larger airliners. Other projects at Norwich included a new cargo centre in 1998 and a customs bonded warehouse with an arch span portal frame design in 1989. REIDsteel managing director Simon Boyd said: “REIDsteel is no stranger to Norwich Airport with repeat business over many years. “However, no other project faced quite the same challenges at this one with the outbreak of the pandemic. “Even so, working with a company of the quality and ethos of excellence as MJS Projects meant we were together able to drive the development forward. “Its team were proactive and positive

/company/dorset-chamber/

with a can-do attitude which was reflected in its open communications and commitment to paying on time. “MJS Projects was a pleasure to work with on a significant development at one of the leading regional airports.” MJS works in multiple sectors, including education, commercial property, health, leisure, refurbishment, mechanical and electrical, research facilities and infrastructure. The company specialises in fast-track, complex projects with a focus on strong relationships, clear communication and visible management. REIDsteel, a £30m turnover company founded in 1919, employs 130 people and builds all kinds of steel structures, including cladding, glazing and doors. www.reidsteel.com

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

How can working with Bournemouth University MBA students benefit your business? In this article, Deborah Taylor, MBA Director at Bournemouth University Business School, talks about the Bournemouth MBA and how Bournemouth University can support local businesses. What are you passionate about and why the MBA? I am passionate about the future of work and helping individuals to adapt and manage the constant changing business landscape. The pandemic has changed how we work forever which whilst challenging can also provide many opportunities for individuals and businesses. I also have a great interest in community collaboration and giving back. Over the past 2 years directing the MBA programme, I have seen our business community of future leaders and entrepreneurs from around the globe develop and we are starting to build more local collaborations which I think is really exciting. I envision the MBA being part of our business community - where our students support business knowledge exchange, share their skills, passion and international perspective, while organisations can share leadership experience and take part in important mentoring activities. What can Bournemouth University MBA students offer a business? Our MBA students already have at least 2 years of work experience, so they understand how business works. Many students are international and can offer a global perspective, which is increasingly important in today’s world. So, if organisations are looking beyond Europe for opportunities, our MBA students can be a great source of insight. Also, hiring an MBA student on a placement can be an excellent way to fill talent shortages. How else can organisations benefit from engaging with MBA students? Dorset businesses have a reputation for entrepreneurship, although current skill shortages are making it increasingly difficult to find and attract the right people. I believe having a positive working relationship with the university provides an opportunity for businesses to identify and attract the best talent with the aim to keeping them in the local area. Another great way MBA students can contribute to organisations is by working on consultancy projects. Consultancy more news online - www.dorsetchamber.co.uk/news

Deborah Taylor, MBA Director at Bournemouth University Business School

projects are ‘real-life’ projects focusing on a business or societal problem/ opportunity over a six-month period. When identifying businesses to work with, we particularly focus on working with local organisations and look for smaller, contained projects in areas such as sustainability, innovation, social responsibility or social media marketing. Alternatively, if you have a small project or business problem, the MBA students can provide creative solutions during an intensive 10-day period. What is the timeline to get help with business projects? Projects run from February to July, and we advertise the projects to students in December. What are the fees and commitments to a business? It’s completely free. For consultancy projects, we ask for a small investment of your time to meet with the students (on average 5 meetings across a 6-month period with some email correspondence). Are there any additional advantages to being a part of this business community? Organisations that work with us are invited to our annual Future of Work conference that is hosted by the Bournemouth University Business School and forms part of the MBA ‘Shaping the Future of Work’ unit. We aim to bring together individuals in early-career leadership to reimagine leadership and reshape the future of organisations. It is a fantastic event, with guest speakers from local and global organisations. How can companies contribute to this growing business community? You could act as a mentor or expert for MBA students providing either short-term advice about careers and industry sectors or by supporting our MBAs on their consultancy projects via our “Ask the Expert” sessions. We think a good “expert” is an individual who is a specialist in their field, such as consultancy, project management or entrepreneurship. We would ask you along to one of our sessions to share your knowledge

in areas such as Project Initiation documents, market research and competitor analysis. Additionally, you could host a company visit as it is great for the students to get out in the local community, offer a company case study, participate or appear on one of our panels. Finally, how else can you get involved with Bournemouth University Business School? There are plenty of other opportunities available, for example, “Help to Grow: Management” is a 12-week programme that’s 90% funded by the Government and is accredited by the Small Business Charter (SBC). The programme will help you gain insight and skills to help you boost your business’s performance, resilience, and long-term growth. We also run Knowledge Transfer Partnerships (KTPs) which are government-funded schemes that share university knowledge with UK businesses. These partnerships allow you to recruit a graduate associate and access specific skills to increase your business productivity and improve performance. KTPs can last between 12 months and three years and often result in long-term partnerships. The Business School welcomes ideas on how you’d like to get involved and work with us too. Bournemouth University’s MBA is a oneyear, multi-accredited postgraduate business course developed in response to the needs of business and has been designed to prepare individuals for global careers in business leadership and strategic management. www.bournemouth.ac.uk/MBA 17

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Ellis Jones launches new Healthcare service A regional law firm has launched a new Healthcare division to boost support for care providers in the rapidly growing sector. Ellis Jones Solicitors aims to help new and existing clients navigate an increasingly complex maze of compliance and seize new opportunities in the market. Its Healthcare team together has more than 100 years of experience and includes Partner and Head of Business Services Neil Cook, who has owned and run his own care home, as well as Senior Associate Solicitor Henrietta Frew, who will take the lead in dealing with any disputes, inquests and CQC related issues. Ellis Jones – with more than 160 staff and 18 Partners – has offices in Bournemouth, Canford Cliffs (Poole), Ringwood, Swanage and Wimborne as well as London. Nigel Smith, Ellis Jones Managing Partner, said: “The health and care sector is growing rapidly to meet the complex needs of our ageing population. “There’s an increasing requirement for care homes, domiciliary care and assisted living accommodation as well as specialist social and medical care yet the pressure of regulatory compliance continues to grow. “Specialist commercial legal advice is absolutely vital whether it’s to assist in the purchase of a care business, provide support for regulatory compliance, deal with any disputes, manage an exit or deal with difficulties created by the pandemic. “Our new Healthcare service brings together highly skilled experts in their respective fields who have been chosen for their knowledge, experience and passion to provide the greatest

support in what can be an incredibly challenging yet rewarding sector.” As well as Mr Cook, the Healthcare team also includes Head of Banking and Finance Litigation William Fox Bregman, Head of Employment/HR Services Kate Brooks, Partner Chris Pemberton, Senior Associate Solicitor Henrietta Frew and Senior Associate Solicitor Victoria Riddleston. Their expertise also covers business services, commercial property transactions, banking and finance, employment, dispute resolution, inquests, trusts for children with learning

difficulties and Court of Protection applications. As well as care providers, they will advise others in the sector including GP practices, dental surgeries, pharmacies, nurseries and rehabilitation specialists. According to latest ONS statistics, 19 per cent of the UK population is aged 65 and over. Total healthcare spending stands at an annual £225 billion. www.ellisjones.co.uk/business/healthcare

E-tel Express now OPEN in the Departure Lounge of Bournemouth International Airport E-tel Express proudly operate a chain of retail stores in both the UK and South Africa and offer a wide range of products and services to the travelling public. Philip Clarke, Managing Director said: “We have split the Airport products into different categories to cover the essentials that we hope the passengers may need as they move through the busy Airport Lounge.” E-tel Express are searching for unique products and offering unique services wherever possible. The product categories include: Children’s Section – Peppa Pig Pop IT’s are proving to be very poplar along with our range of coloring sheets, pencils and crayons to keep the children entertained. Stationery – all the essential items are being stocked ready for Back to School or for the business traveler needing last minute items, along with Notebooks designed and printed by ourselves including souvenir style with our Bournemouth Airport designs. more news online - www.dorsetchamber.co.uk/news

PPE - Our reusable Graphene enhanced masks were designed by Oxford University and have the unique stamp of KN95 to show that they are thoroughly tested and passed as Medical Grade products. Technology – Cables, Memory sticks, Earphones, Headphones, Speakers, Euro USB chargers. The services at the Airport Store include: Laminate your Covid card, Recharge your phone, Hire a power bank to instantly use your own device, send a Telegram worldwide, along with the more general: Internet usage, check Email, Print, Copy, and Scan or even Post a letter Home. With new products coming on line every month, E-tel Express are working hard to really enhance the passenger experience at Bournemouth International Airport (BOH). www.e-telexpress.com 19

DORSET BUSINESS FOCUS / MEMBER BENEFITS

Member Benefit:

Member Offer:

Protect

FREE 30-min Consultation with Kickr Strategy and Communications

Westfield Health transform people’s mental and physical wellbeing, creating happier, healthier people and more resilient businesses. Whether that’s mental health support or gym management, health insurance or remote wellbeing webinars, we tailor solutions to organisations, their goals and their people. Here are just some of the ways Westfield Health can help you to take care of your most important asset, your staff: • Health Cash Plan • Private Health Insurance • Healthy Extras – which include Westfield Rewards, Doctorline, 24 hour help line and TogetherAll • Wellbeing Webinars If you would like more information on how Westfield Health could help your company and people, please feel free to email clewisroberts@westfieldhealth.com www.westfieldhealth.com

We help business owners and leaders with their business. Are you:

• • • • • • • •

disillusioned stuck frustrated not growing acquiring new customers contract management team issues and staff morale Systems, processes and IT

•

looking for an exit strategy

•

poor, no engagement or growth on your social media

•

your communication and marketing does not reflect your passion, products or service

•

cost-efficiency

We have a proven process used over 20 years with hundreds of success stories, helping leaders and businesses grow and recover. You do not have to do this alone. Our service is confidential, and we hold your hand throughout the process.

Contact: Dean Sheppard 07309925005 www.kickr.uk

Join the Dorset Chamber today to recieve the benefits of all Dorset Chamber Members

Visit: www.dorsetchamber.co.uk/join #GetBusinessDone

Paris Smith launches a new career development and leadership academy Hampshire law firm Paris Smith has launched The Paris Smith Career Development & Leadership Academy, which offers learning and development opportunities for all staff. A range of programmes and qualifications are accessible across the whole firm, from senior leaders, legal, planning and other non-lawyer professionals s to managerial and business support teams. The Academy will be supported by the firm’s existing mentoring scheme, which will ensure clear and supported career progression. Sessions on offer include business development and marketing, commercial acumen courses as well as interactive workshops to develop personal skills, such as effective communication and building client relationships. Leadership skills sessions will focus on providing managers and leaders with the skills and confidence to manage high performing teams, to optimise the 20

November 2021 | Dorset Business Focus

delivery of the firm’s strategy and purpose together with creating positive work environments and conditions for success. HR Director Paula Al-Yousif said; “At the core of our purpose of the firm is a belief believe in building an inspiring environment in which everyone in the firm can be the best version of themselves. I and other senior leaders in the firm want to ensure everyone has the opportunity and support in place to develop and to make their working lives as rewarding and fulfilling as possible.” /company/dorset-chamber/

Managing Partner Peter Taylor said; “The establishment of the academy is an important step for us as a firm; the development of Paris Smith is a team effort across the business with a shared purpose, vision and commitment to each other, our clients and our communities.. All of us have a role to play. If the firm is to be the best version it can be, then each of us must have the opportunities to be so.” www.parissmith.co.uk

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Lester Aldridge achieves top tier rankings in The Legal 500 UK 2022 South Coast law firm Lester Aldridge has once again achieved top rankings in The Legal 500 UK, a client’s guide to the country’s best law firms and lawyers. Lester Aldridge has been recommended as a Top-Tier Firm in five practice areas and has been recommended in 13 practice areas in The Legal 500 UK Solicitors 2022 edition. The firm also has nine partners listed as Leading Individuals, five ranked as Next Generation Partners and a further three associates ranked as Rising Stars. A total of 35 lawyers at LA are mentioned by name in The Legal 500 UK commentary for their

standout contribution to respective practices. Clients of the firm, who were contacted by The Legal 500 to provide anonymous feedback as part of the research, said that: “Lester Aldridge are an excellent firm and have always been accommodating and flexible in relation to their clients. In the last 12 months, in the most trying of circumstances, they have been outstanding.” “LA are unique due their personal approach

Lester Aldridge are an excellent firm and have always been accommodating and flexible in relation to their clients.

March 2021 | Dorset Business Focus

/company/dorset-chamber/

and their ability to transfer skills and specialties within their business to ensure that all areas of the required work are covered off.” “Lester Aldridge: everyone I dealt with including my solicitor, business support and senior partners were supportive, had integrity and provided an excellent legal service.” The Legal 500 is an independent legal directory compiled from feedback from clients worldwide, submissions from law firms and interviews with leading private practice lawyers via an experienced team of legal researchers.

www.lesteraldridge.com

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / NEWS

FOCUS ON

with View HR

How to engage young workers ViewHR have spoken to a number of employers who have taken on new employees through either through the Kickstart Scheme or an apprenticeship. Whilst apprenticeships do not typically have an upper age limit, many apprentices are recent school-leavers. The Kickstart scheme provides funding to employers to employ young people aged 16-24 who are claiming Universal Credit and at risk of long-term unemployment. Here are some key considerations for employers in seeking to build engagement with young workers: Opportunities for Learning Both the Kickstart programme and apprenticeships have an emphasis on learning. Employers receiving Kickstart funding are required to provide employability skills training, and apprentices will work towards a relevant industry qualification whilst also gaining relevant experience. It is therefore important that individuals are given the right opportunities to succeed in the learning element of their position. It is important that employers work with education provider to ensure that they understand the course requirements and can provide the necessary opportunities. Future Plans? Both Kickstart placements and apprenticeships have end dates – Kickstart funding lasts for six months, and apprenticeships vary depending on the length of the course (typically one or two years). Most employers will issue a fixed-term contract for that period, so that there is no ongoing obligation to employ the person at the end of the programme. If you are thinking of continuing to employ somebody at the end of their placement, make sure you communicate this to them. It may be that you make this conditional (e.g. on passing their apprenticeship), but if you remain silent, then they might assume that there is no role for them and start looking for something else before their contract ends. Priorities Employers seeking to engage young workers may want to review their policies and practices accordingly. However, good practice around diversity and inclusion doesn’t mean exclusively implementing things for the benefit of younger workers, as getting this right can benefit everybody!

Tax and turnaround experts warn 7.5% VAT rise will hit South East hospitality sector including Solent A 7.5% rise in VAT hitting the hospitality industry in London and the South East from October 1st will slow the recovery and even trigger permanent closures, a tax expert has warned. The 7.5% rise in VAT for the hospitality industry will slow down the Covid recovery and could even cause a number of unnecessary permanent closures, according to Scott Craig, Partner and Head of VAT at Azets, the UK’s largest regional accountancy firm and business advisor to SMEs with offices in London and across the South East including in the Solent region. The original cut, from 20% to 5%, came into effect on 1 July 2020. From 1 October 2021, the rate will increase to 12.5% and this will apply until 31 March 2022. The rate applies to suppliers of restaurant services, hot takeaway food, holiday accommodation and admission to some attractions. Scott Craig warns that the hospitality industry has not had sufficient time to benefit from the cut and some businesses could face permanent closure. He said: “The UK has slowly reopened but remains in a state of uncertainty, and this has severely affected the hospitality industry. As restrictions have lifted, businesses have no doubt benefitted from the reduction in VAT but for some the increase to 12.5% comes too soon. “Events are now being planned well into 2022 and beyond, and if the reduced rate of 5% had applied for a longer period of time businesses would have improved their financial position and have a better chance of survival. Increasing the VAT rate will reduce the income received by many and this could lead to unnecessary closures of businesses that could have been in better financial health six months from now.” Scott Craig is urging business owners in

the hospitality industry to get ready for the reintroduction of the full VAT rate of 20% on 1 April 2022. He added: “The Government’s scaling back of its Covid support measure is coming too soon for businesses with little or no cash reserves. It is vitally important these businesses are aware of and prepared for the changes. The hospitality sector should ensure it makes the most of the scaled back VAT cut before reverting to the full 20% in April and seeks professional advice if needed.” Hotel turnaround specialist Tim Wedgwood, who also owns and operates the South Lawn Hotel near Lymington, said: “Something has to be done if the UK hospitality sector is going to bounce back. Whilst the temporary reduction in VAT is welcome, it has not provided that golden opportunity for the industry to burst back into life. The cost of food has risen dramatically and has completely written off any advantage the reduced VAT was intended for. Gross profit percentages on food sales have dipped from 80% to 62%, and wages costs which historically represented a third of sales in the hotel sector are rising sharply driven by the lack of labour post-Brexit.” “With the reduction in VAT now being withdrawn the only solution would appear to be price increases but when relying to an extent on the public’s disposable income this has to be approached with caution. Reduced VAT is common throughout Europe and the rest of the world and UK hospitality urgently needs a similar long-term solution,” he concluded. www.azets.co.uk

Heidi Roper, Director of View HR Limited.     hr@viewhr.co.uk    01425 205390 | www.viewhr.co.uk

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

Sponsored by

New Faces, New Places Celebrating new roles being filled within the Members of Dorset Chamber

#GetBusinessDone

Two new partners join Lester Aldridge

Dorset Mind welcome new Training Manager

New Trainee Solicitor joins Frettens

Marie-Clare Gale’s role is to lead the dedicated and passionate team, ensuring they educate Dorset in becoming a mentally health county. “I am determined to reduce stigma around mental health, to improve understanding and awareness and most of all to normalise feelings and conversations around mental health so that people can seek help and support as soon as they need to”.

Frettens are thrilled to welcome Trainee Solicitor Tara Jones to the firm. Tara has started her first training seat in Company & Commercial and will continue to work with multiple teams across the firm. www.frettens.co.uk

www.dorsetmind.uk

We’re delighted to welcome Tom Coombs ACA to the team! Tom joins us as Client Services Advisor and is already busy supporting our clients and getting into the swing of life at Inspire Professional Services.

South Coast law firm Lester Aldridge is pleased to welcome two new partners to their Southampton office, Gilly Locke and Bethan Dodd. Gilly joins the Restructuring & Insolvency team and will specialise in all types of insolvency litigation, particularly insolvency and fraud asset recovery in both corporate and personal matters. Experienced real estate lawyer Bethan Dodd will advise clients on transactional commercial property matters and has particular expertise in the healthcare sector, including care homes, primary care surgery development, funding and occupation requirements.

www.inspireaccountants.co.uk

www.lesteraldridge.com

Inspire Professional Services welcome new Client Services Advisor

SecQuest Information Security welcomes new Director

Kelly Greig is dual qualified as a solicitor and Chartered Tax Advisor and has over 14 years’ experience in succession planning for business owners, international estate planning and dealing with international capacity issues, and as an expert witness on tax issues.

Mick Scott has worked in advisory and consulting for most of his career and brings his deep expertise in Cyber and information security to the SecQuest leadership team. Over the years Mick has gained hands-on experience leading and managing complex, multifaceted Cyber security functions within world renowned Financial Service Institutions, Utility Companies and UK Public Services. Mick is looking forward to supporting SecQuest’s clients with the management of security vulnerabilities within their digital world.

www.parissmith.co.uk

www.secquest.co.uk

Paris Smith welcomes new Head of Tax & Estate Planning

more news online - www.dorsetchamber.co.uk/news

Steele Raymond adds to growing Private Client Team and welcomes three new trainee solicitors Cariad Medway-Smith joins Steele Raymond bringing a wealth of legal expertise and specialist knowledge in wills, probate, tax and trust matters. Her appointment takes the firm’s private client team to a total of ten. Steele Raymond also welcomes three new trainee solicitors as part of the firm’s ongoing commitment to the development of young legal talent Trainee Solicitors Robin James, Bella Rolph and Sophie Rice are all embarking on their two-year training contracts with the firm, throughout which they will gain invaluable legal experience across a range of specialist legal areas. www.steeleraymond.co.uk

DORSET BUSINESS FOCUS / NEWS

Affiliated Town Chambers Dorchester Chamber for Business

www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester.

Bridport Chamber of Trade and Commerce - Bridport Business

www.bridportbusiness.org.uk A Voice and a Champion for businesses in Bridport. Our mission is to ensure that Bridport provides the ideal environment for businesses to thrive and supply the goods and services the town and surrounding area need to remain economically vibrant. Our vision is that the Chamber will represent and work with the business community and others to promote the town and increase prosperity for our members. Membership provides access to networking events, email updates, free online promotion and the chance to raise the profile of your business.

Shaftesbury Chamber of Commerce

www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by Chamber members.

Sherborne Chamber of Trade and Commerce

www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The Chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.

SturBiz - Sturminster Newton Chamber of Commerce

www.facebook.com/SturBiz The Sturminster Newton Chamber of Commerce was set up in 2018 and named SturBiz for simplicity. Its Mission is to promote and enhance Sturminster Newton and surrounding area’s economy and its businesses and support a thriving and effective business community.

Swanage & District Chamber of Trade

www.swanagechamberoftrade.co.uk Swanage Information Centre won another award in the South West England Tourism Excellence Awards and now holds a Gold and Bronze Award for Visitor Information Service of the Year. Swanage Town Council has funded and refurbished the Information Centre and four of the twelve toilet blocks in the town. It is great to see in this current climate investment in facilities that give a better visitor experience for people visiting Swanage.

Weymouth & Portland Chamber of Commerce

www.wpchamber.co.uk The Chamber has been supporting firms in Weymouth and Portland for 100 years. We’ve helped many people to find their feet in the local business community, by providing an environment where they can connect with likeminded people. In recent years we’ve represented the concerns of businesses to the local councils, contributing to a significant cut in the cost of car parking charges. #GetBusinessDone

TDSi welcomes new placement student to its Software Development Team Poole-based integrated security manufacturer TDSi announced the arrival of its latest student placement, Vlad Radoi. Vlad has joined the company’s Software Development Team for a twelve-month placement as part of his BSc (Hons) in Software Engineering studies at Bournemouth University. Vlad is the latest in an ongoing line of TDSi placement students, as Managing Director John Davies elaborated, “As a business, we have a long heritage of supporting apprenticeships and placement students across all parts of our business, so we are always delighted to support a new student. Software Development is a key role within the access control and integrated security industry and one which is at the heart of what TDSi does, so Vlad is exactly the type of passionate young trainee professional we look to attract and support, as they enter the world of business as well as the technology of security.” Originally from Romania (although he has lived in the UK for over 10 years) and a fan of the McLaren Formula One racing team and Arsenal Football Club, Vlad is looking forward to working directly with the TDSi team, as he stated, “Being 26

November 2021 | Dorset Business Focus

at Bournemouth University has been fun and weird at the same time, for the last year and a half my experience has largely been online via Zoom and Teams, due to pandemic restrictions. However, I am excited to be getting first-hand experience in a commercial setting with TDSi, there is much to learn, and it will kickstart my career as a software engineer.” Having started with TDSi at the beginning of August, Vlad is already working closely with the Software Development Team, helping it to enhance its GARDiS Access Control software for example. “At the moment, I am working with the GARDiS API, and whilst it is complex, I enjoy studying the intricacies of it. This role gives me lots of experience working with new frameworks and language, as well as learning how software development works in the real world.” Vlad is looking forward to the year ahead and added, “TDSi is an important player in the security and access control industry, and I look forward to learning a lot more about the company, its software and software development as a whole.” www.tdsi.co.uk /company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

FOCUS ON

protection with Tower Supplies

“Contribution to the British Safety Industry Federation (BSIF)” is an award I never expected to receive. I don’t work for the BSIF, I don’t have to wear personal protective equipment (PPE) to go about my work, and I’ve not directly suffered from a workplace incident. So how or what did I contribute? The BSIF is firmly established as the major independent voice of the British safety industry, helping to both influence legislation and provide industry in general with a source of authoritative information on a range of workplace safety issues. I’ve made it my job to share, plagiarise and promote the BSIF’s work and messages to maximise their impact. But PPE is the least effective method of reducing risk in the hierarchy of controls, so why do I bother to contribute? PPE is used when the risk cannot be reduced enough to provide a safe working environment otherwise. The federation’s dictum resonates with me. “Anyone can sell safety, but you shouldn’t buy safety from anyone.” Anyone can sell PPE but does everyone take the time to ensure that wearers are trained to use the PPE properly? Do all PPE suppliers provide information about how to care and maintain the products? Is it the norm that safety suppliers talk to employers about the unseen risks that PPE protects users from – hearing protection and tinnitus, respirators and asbestosis etc. – so to encourage use? I’m presuming other PPE suppliers are also fulfilling their obligations in terms of product compliance within their supply chain also. PPE is ineffective if it’s not used correctly, if it is not fit for purpose or not compatible with other products. Whilst it might look the part, ineffective PPE wouldn’t be the last line of defence potentially resulting in irreversible harm. Just because it fits, the wearer may be covered but are they protected? Anyone provided with PPE deserves to go home from work safe and well.

First freight shipment to arrive on ‘Brexit buster’ Morocco to UK route The Port of Poole, in Dorset, is anticipating its first delivery via a new direct shipping route from Tangier in Morocco. The route has been established by maritime and transport specialist, United Seaways. A shipment of 100 freights of organic seasonal fruit and vegetables is shortly scheduled northbound. The route will now run once per week and largely comprise the transportation of dry and refrigerated freight. The link cuts overall journey times on goods to and from the UK to fewer than three days, compared to more than six days via road. It will be used to encourage British importers to source fresh produce and other products directly from Africa, and export companies looking to enhance their southbound trade to Morocco and the surrounding region. Trade relations between the UK and Morocco have a long-standing history of over 800 years, and it is anticipated the link will further strengthen ties between the countries. The route has been in planning for over two years and will help bypass post-Brexit traffic congestion and import procedures on goods arriving via Europe. It will also significantly reduce emissions compared to current logistic chains by road. In addition, the fallout from the current pandemic has caused global supply chain bottlenecks, shortages and disruption to the shipping industry, with sharp increases to

ocean-going freight rates. Alongside its strategic logistics partners, United Seaways will be able to offer the new direct line with the most competitive rates, significant emissions reduction, full logistics services including road haulage, door to door services, custom clearance services and warehousing services as demanded by exporters and importers. To offer this service and to overcome the present global supply chain disruption, current and future HGV driver shortages with the most competitive rates, United Seaways will shift from a RoRo service (unaccompanied cargo only) to RoPax service (accompanied cargo). Captain Brian Murphy, Marine and Port Director at Poole Harbour Commissioners, said: “The Port of Poole has been working closely with United Seaways to get this ‘Brexit Buster’ service up and running. The service will provide a greener and more time efficient option for importers and exporters from both kingdoms and we look forward to receiving the first shipment from Tangiers shortly.” www.phc.co.uk

www.towersupplies.com

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Work and diabetes Nuffield Health Bournemouth Hospital encourage employers to understand diabetes and offers tips on how to support staff Diabetes in the workplace is becoming more prominent as an increasing number of people are diagnosed with the condition every year. More than 4.9 million people in the UK are currently living with diabetes, and by 2030 Diabetes UK predicts that over 5.5 million people will have a diagnosis. To coincide with World Diabetes Day (November 14th), Dr Richardson, consultant endocrinologist at Nuffield Health Bournemouth Hospital, is highlighting why employers need to understand what diabetes is, what impact it could have on their staff and business and how they can support those who have diabetes. “Diabetes is a condition that causes a person’s blood sugar to increase and there are two main types of diabetes. Type 1 develops when the body’s immune system attacks the pancreas, stopping it producing insulin. If left untreated, type 1 is life threatening, but the effects can be reversed once the patient is given insulin. “The most common is type 2 diabetes which is often caused when insulin is not being used for carbohydrate metabolism but being redirected into fat metabolism. Type 2 can potentially be reversed with weight loss, therefore releasing more insulin to deal with meal carbs. “While not everyone can lose enough weight to reverse their type 2 diabetes, healthy eating and regular exercise can improve blood sugars and reduce the long-term problems that are associated with diabetes. “As an employer, it’s important you understand the condition to be able to support your staff with diabetes and know the impact it could have on health and safety at work if not managed correctly. Health and safety risks could include impaired awareness and reduced concentration which could lead to accidents. All this could result in increased time off work for those not correctly managing diabetes. “So as an employer, what could you do to support employees with diabetes. Here are some practical tips: • Open up the conversation - Having an honest conversation around diabetes can help in many ways. It can improve employee mental health and wellbeing and you will gain an understanding of how they are coping. more news online - www.dorsetchamber.co.uk/news

Dr Richardson, consultant endocrinologist at Nuffield Health Bournemouth Hospital

•

Provide privacy - those with diabetes may need to take insulin injections or check blood sugar levels throughout the working day. Give them access to do this, which will provide peace of mind as well as reduce stress. Stop sitting down - Encourage people to take the stairs or go for a walk while on the phone and at lunch time. Also, consider standing workstations. Look at your company values - Aside from supporting staff who have diabetes, there are improvements you could make to reduce the risk of diabetes. You can make healthier choices in food and drink available in the workplace, encourage exercise and work-life balance and have policies on mental health and wellbeing.

“Diabetes is can have a significant effect on peoples’ quality of life. If dealt with well in the first few years, there is evidence that the body develops a metabolic memory resulting in fewer complications later on. Therefore, taking it seriously right from the beginning is paramount and as an employer you can play your part to help with this.”

FOCUS ON

accountancy with Morris Lane

Christmas shouldn’t be taxing? With COVID restrictions lifted many businesses will have organised their Christmas party but they need to be aware of the possible tax implications on this and on the making of gifts to staff. Staff Parties Provided your function meets certain conditions it is free of tax and national insurance contributions. It should be annual event and must be open to all employees and not exceed £150 per head (ph) including VAT. The total cost of the party is the whole cost of the event, from the start to the end and it includes food, drink, entertainment, taxis home, overnight accommodation, etc. The limit of £150 per head applies to all those attending the function, not just employees. So, if employees are allowed to bring guests, the total cost should be divided by the total number of employees and guests. It does not have to be a single function, the £150ph can be across separate locations and departments provided all employees have opportunity to attend one. However, be aware that If the cost goes above £150ph the whole amount is taxable, not just the excess. This may mean your employee has to pay the relevant tax although there is also a grossing up exercise that can be used to avoid this. If you don’t use the full £150ph, the unused element could be spent on another staff function, say in the summer, eg a staff barbeque. One way to ensure you don’t fall foul of the limit is to ask staff to make a small contribution to the costs to cover any excess. Staff Gifts These can fall under Trivial Benefits rules which allows you to make gifts provided they are not contracted, up to £50 (incl VAT) per annum per employee, and where the gift is not for services performed. Be aware that if the cost exceeds the £50, the whole benefit is taxed, not just the excess. For Directors, office holders and their families the benefit is capped at £300 per tax year. The above is a brief guide to what is allowable, if you want further information then please contact Carla Hobby on 01202 715950. www.morrislane.co.uk

www.nuffieldhealth.com 29

DORSET BUSINESS FOCUS / NEWS

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / NEWS

FOCUS ON

recruitment with Mploy Staffing Solutions

John Palmer named as British Franchise Award Finalist We’re delighted to announce that Coversure Poole Group’s founder and Managing Director John Palmer has been shortlisted as a ‘Finalist’ in the British Franchise Award in the ‘Resilient Riser’ category.

Is your Recruiter your Business Partner? Recruitment Agencies. They’re all the same…aren’t they? Having worked in the recruitment industry for in excess of 30 years I have seen some exceptionally good recruiters and some shockingly bad ones! Recruitment agencies charge a fee for their services! That’s right it’s not free. So shouldn’t employers be a little more interested in what they are getting for their money? Next time you are recruiting, ask yourself: 1. Have I met my recruiter? 2. Did they make an effort to understand not only the job role but my organisation and what we stand for? 3. Were they an expert in their field and able to offer market advice and information? 4. Did they explain fully their recruitment process in full and what you were actually going to get for your money? And importantly does your recruiter stay in touch with you even when you aren’t recruiting? Effective recruiting isn’t lifting a CV from a website and emailing it to a vacancy and then charging the client a fee for very little effort. Effective recruitment is about understanding your candidate and your client so that you can make the best possible match for the long term. It is also about building lasting relationships for both candidates and clients that are built on trust. Mploy have worked with some of our clients for just under 20 years and our candidates return to us when they are ready to make the next step in their careers, can your agency honestly say the same? Nicki Hayton Branch Director – Mploy Dorchester 01305 213883

November 2021 | Dorset Business Focus

To mark this achievement, John reflects on why he’s been selected for this prestigious award, and how his team refused to be beaten by Covid. If I’m honest, I was surprised to hear I’d been shortlisted as a Finalist in the ‘Business Resilience Award’ at the British Franchise Awards. While my team are no strangers to award wins – we’ve been fortunate enough to win four National Brokers Awards since 2015 – this one is extra special as it acknowledges our commitment to our customers and to each other during the recent crisis. When I founded Coversure Poole, I did so as I wanted to offer people a one-stop insurance shop, to provide employment to local people and to take control of my destiny. I worked hard, networked like crazy and began assembling a great team and before I knew where we were, I had a flourishing business and I was ready for the next step on my business owner’s journey: a second Coversure office in Weymouth. I acquired Coversure Weymouth in late 2018 and by the end of 2019 it was flourishing. Between our hospitality, taxi, landlord and liability insurance clients, we had a broad mix of clients, and everything was looking great. I began thinking of a third office and of taking on more staff. Things could hardly have been better. Then the pandemic hit, and I began to fear that I would not only have to shelve my growth plans, but I thatI might lose my entire business. Ours is a service business, one that operates from high street offices. It’s been built on faceto-face networking, personalised service and through the building of long-term relationships. That’s the way insurance broking has always worked and yet almost overnight our working practices were made impossible. My team couldn’t come into the office, my clients couldn’t come and talk to me and as the economy plunged so I lost significant amounts of existing business and the prospect of new business never seemed less likely. The outlook was bleak. We weren’t about to give in though. I came into this business to serve the community’s insurance needs and with many clients suffering as much if not more than we were, I was determined to be there for them. To facilitate this, I equipped the team with laptops and the tools to work remotely. To maintain our levels of customer care I eschewed furlough and instead kept as many of the team working on full pay as I could. This, it turned /company/dorset-chamber/

out, was a wise decision. Once lockdown was announced we were inundated with calls from clients asking about business interruption cover, unoccupied property insurance and other policy issues. They were grateful for the advice the team gave them and appreciated our help in getting cover pared back while the crisis lasted. The team were understandably fearful for their jobs, so I did my best to assure them that they were secure. I applied for grants, took no salary for myself for several months and used every trick in the book to keep costs down so that I could keep them safe. It was hard, but I never doubted we’d come through as I knew the business was strong, the team committed, and I certainly hadn’t come this far to fail now. As things began to ease I was overwhelmed by the gratitude we received from our clients. We’d been there for them when they needed us most which was the point of opening the business in the first place. I felt like we’d achieved something significant simply by surviving and that reinvigorated my belief in what we’re doing. The positives that Covid brought were to remind me of why I was doing this, of how great my team are and how much our clients value what we do for them. It was inspiring, and it made me determined to continue to grow my business organically and through acquisitions. That’s why as soon as lockdown lifted I decided to buy another office, Coversure Maidstone. It was a classic case of, ‘Go big or go home’ and I’m certainly not going home! www.coversure.co.uk/poole

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / NEWS

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / NEWS

FOCUS ON

education with Weymouth College

The transformative effect of digital technology and innovation has touched everyone from home to the workplace and has created a need to commit to the learning of new skills at many varying stages of life. Access to a range of adult skills initiatives and training programmes, has allowed many people – who would otherwise today have been unable to book a restaurant table, consult with a GP, apply for a job or attend a virtual event for example – to actively develop their digital competency. Through our range of adult training courses – offered by Dorset Training Academy, our leisure programme and our Weymouth Town Centre community campus – we can see that adult education has had an extremely important role to play within our local community. It encourages those with many different skills levels to take a first step back into training. A step which can lead to career progression, life skills development or simply a route back to employment. Adult education and training continue to support social mobility and the levelling out of skills inequalities within local communities. They can also help businesses to retain and retrain employees and play a fundamental role for business sustainability, growth and recovery. Weymouth College Employer Services have been pleased to see the increase in enquiries from both individuals and businesses with regards to adult education. We do however, anticipate that whilst there is a growing appetite for training, many organisations are still unfamiliar with the wide range of training opportunities and government funding available to support them. Our Employer Services Team would be pleased to work with you - undertaking a bespoke organisational needs analysis and offering advice and guidance on identified adult training opportunities and available funding support. Please contact us today to find out more about adult education and training at Weymouth College. employerservices@weymouth.ac.uk 01305 208709 www.weymouth.ac.uk/employerservices

November 2021 | Dorset Business Focus

The Name’s Craig. Commander Daniel Craig, RN. Poole Sea Cadets applaud the news that actor Daniel Craig has been made an honorary Commander in the Royal Navy – matching the on-screen rank of James Bond. Commander Craig’s appointment as an honorary officer reflects his personal support for UK Armed Forces and links it with the legacy created through the guise of the fictional British secret agent. Honorary officers in the Royal Navy bring a breadth of experience and contribute in their own distinct way to strengthen the navy’s ties with the communities it serves. Commander Craig is keen to support personnel within the Royal Navy, with a particular interest in service families. Commander Craig said: “I am truly privileged and honoured to be appointed the rank of Honorary Commander in the senior service.” First Sea Lord Admiral Sir Tony Radakin said: “I /company/dorset-chamber/

am delighted to welcome honorary Commander Daniel Craig to the Royal Navy. “Our honorary officers act as ambassadors and advocates for the Service, sharing their time and expertise to spread the message about what our global, modern, and ready Royal Navy is doing around the world. “Daniel Craig is well known for being Commander Bond for the last fifteen years – a Naval officer who keeps Britain safe through missions across the globe. “That’s what the real Royal Navy does every day, using technology and skill the same way as Bond himself.” www.sea-cadets.org/poole

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

OnBuy announces strategic partnership with Hermes

New partnership will provide eCommerce sellers with additional logistical solutions from the respected global carrier. Leading online marketplace, OnBuy.com, has today announced its strategic partnership with Hermes, an industry leader in global delivery services. Since its launch in 2016, UK-based OnBuy has seen phenomenal year on year growth, amassing more than 7,000 merchants on the platform and over 36 million products. As the trend for online marketplaces continues to rise - seeing other brand giants moving into the space this growth is set to continue, pushing OnBuy into new and exciting territory. Paired with the results of its recent £35M Series A+ funding round, OnBuy has developed a roadmap of exciting new developments. With platform enhancements well underway and a series of recent specialist and senior hires, OnBuy has set its sights on global expansion, and as such has been working to create a cohesive infrastructure to support merchants and customers worldwide. The new integration with Hermes will provide vendors on the platform with greater choice and convenience, enabling simple and secure shipping from a known and trusted service. Vendors can rest assured that their products will reach the customer on time, in safe hands and potentially at lower cost, while customers can shop in confidence that their products will be handled with the care that they deserve. Not only will this partnership help OnBuy sellers grow in the UK but, through its strong international network, it will also be an essential vehicle for merchants’ growth as OnBuy expands into global markets over the coming years. Mark Lister, CCO of OnBuy comments, “Working with a household name like Hermes will be pivotal as we continue to grow and lay down the gauntlet to the industry giants who currently dominate the field. Learnings from the last two years show that the sector will more news online - www.dorsetchamber.co.uk/news

continue to grow, with demand increasing more than ever. At OnBuy it is vital that we can facilitate this demand with a seamless and trusted end to end service - which is made ever stronger with this partnership. Claire Phelan, Head of E-commerce Partnerships at Hermes UK, said: “There has been significant upward trend in the volume of parcels entering the Hermes network from marketplaces such as OnBuy. The growth has been accelerated through the pandemic as a result of changing consumer shopping preferences and an increase in start-up businesses and merchants choosing to sell through marketplaces. We are making it easier, cheaper and more convenient for these businesses using marketplaces to access the Hermes services whilst helping them to save time and money.” The partnership, effective now, marks another solid step for OnBuy’s ambitious plans to reach unicorn status in the coming years, with a roadmap of further company milestones yet to be announced. As the brand prepares to roll out in new markets, the international infrastructure offered by Hermes will be a development that will appeal to a host of new merchants with market growth in their sights.

FOCUS ON

property

with Vail Williams

What does the future hold for Dorset town centres? The challenges faced by the UK’s highstreets and town centres have been clear for all to see over the past 18 months. But as more people return to work and following on from the recent announcement of Bournemouth’s ranking as the 4th happiest place to live and work, are we rounding a corner, and will our town centres follow suit? If the recent £22 million ‘Town Deal’ funding to deliver ambitious regeneration plans for Boscombe town centre is anything to go by, then the future looks bright. Together with the consultation due on the region’s new BCP-wide Local Plan, it is an exciting time of potential for Dorset’s town centres. Eleven sites with a gross development value of over £2 billion have been earmarked for regeneration by BCP Council, and the interests of town centres have been protected with the creation of BCP Futureplaces Ltd. However, could recent planning changes hamper town centre regeneration plans? Over the summer, permitted development rights (PDR) were extended and a “higher threshold” for the use of ‘Article 4’ directions by local councils, was implemented. The changes have the potential to deliver significant conversion of buildings from non-residential to residential in town centres, which would allow much needed footfall back into these areas. Whilst positive in town centre regeneration terms, the changes remove the ability of local councils to steer PDR development within their local area, despite what might be laid out in the Local Plan. This will be particularly detrimental for local authorities without significant landholdings in their town centres, who will now have less control over what is developed there. To understand more about what the latest planning changes mean for your town centre regeneration plans and to submit development sites to the BCP Council Local Plan for allocation, our Bournemouthbased planning team can help. Ben Christian Associate - Planning Vail Williams. T: 01202 558 262 E: bchristian@vailwilliams.com W: vailwilliams.com

www.onbuy.com 39

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

International Trade Updates

Logistics Crisis As the supply chain gets worse British Chambers of Commerce has responded to the latest ONS survey on business conditions. William Bain, Head of Trade Policy at the BCC, said: “This data backs up our own findings that the supply chain has been facing persistent challenges for the last few months. It is no surprise that more than one in three trading businesses have experienced problems in sourcing materials, goods and services at home, or had to change suppliers.

“Over the last 18 months, our own research has also illustrated the unprecedented impacts on revenue, cash flow and international trade. “As recently as Q2 2021, we found that nearly 3 in 4 exporters reported no sales growth. “We also discovered that 82% of construction sector firms that attempted to recruit in that quarter said they faced recruitment difficulties – the highest level on record.

“Around half of construction sector firms also cited ‘inflation’ as more of an issue to their business than the previous quarter. “Other issues picked up included commodity shortages, skills shortages, new costs to international trade, and insecurity of supply chains “The ONS data shows Brexit continues to be a major factor too, with companies experiencing challenges on both imports and exports, issues with customs duties and rising transport costs. “This is further strong evidence that the UK Government should convene a summit with key business organisations and firms to consider the short and long-term solutions. The supply chain disruption must not be allowed to worsen over the next few months in the run up to Christmas.” Sue Bhatt, International Trade Manager at Dorset Chamber said: “Not only are we dealing with the aftermath of Covid and the restrictions which were in place, the shortage of HGV drivers has had a large impact on the trade industry where goods are unable to reach their final destinations. “There is also the added factor of the shortage of containers due to shipping disruptions which have left many thousands of containers stranded at sea on ships or anchored near jammed-up ports. This has had and inevitable knock-on effect. “It has been predicted that shoppers should also brace themselves as there could be a longer wait on delivery times impacting on Christmas. However, at Dorset Chamber, we have a seen a positive turnaround with an increase of 16% for export documentation requirements since the pandemic began, which is a positive step in the right direction.”

At Dorset Chamber we have a seen a positive turnaround with an increase of 16% for export documentation requirements since the pandemic began more news online - www.dorsetchamber.co.uk/news

For any enquiries, please contact the International Trade team on

01202 714800

international@dorsetchamber.co.uk 41

DORSET BUSINESS FOCUS / NEWS

Dorset’s route to net zero:

Become a greener business The United Nation’s (UN) Climate Change Summit, COP26, taking place in Glasgow this month, is a significant milestone in the commitment made by the UK government to reach net zero by 2050. We’ve been asked to help promote the government’s UK Business Climate Hub, part of the UK’s contribution to the UN’s ‘Road to Zero’ campaign and encourages business to take steps to decarbonise. So, here’s the link: www.smeclimatehub.org There. To do list, ticked. Job done… right? Actually, here at Dorset LEP we’re passionate about a cleaner future, and we’re not alone. In early October, we launched a document highlighting unique low-carbon energy opportunities for Dorset to achieve net zero by smart energy networks, heat decarbonisation, electric vehicle charging and transport decarbonisation. dorsetlep.co.uk/dorset-net-zero For businesses, the challenges surrounding decarbonisation and net zero are complex, particularly for small and medium enterprises (SME). For the SME community here in Dorset we know it feels daunting and discussions around feeling powerless and “what can I really do” start to surface. There are around six million SMEs in the UK, which is over 99% of all businesses and they are the backbone of the economy, here in the UK but also across the globe. The Business Climate Hub has been launched to support SMEs taking 42

November 2021 | Dorset Business Focus

the first steps on their journey to net zero by making the SME Climate Commitment. Getting started involves a three-step process: a pledge, taking positive steps, accessing incentives. •

Commit: Signal your ‘intent’ to halve emissions by 2030 and achieve net zero by 2050.

•

Take action: Measure your emissions and build a strategy.

•

Access incentives: Lower costs, procurement advantages and brand benefits.

Growing your brand Being part of this network, represents an opportunity to display recognition of your involvement and link your business to green principles. It can be great for brand reputation, amongst customers and in retaining and attracting talent. Convinced or interested? If so, then join a growing number of organisations, and sign up, commit and start taking action. Get involved: smeclimatehub.org #onestepgreener #DorsetNetZero www.dorsetlep.co.uk

While this is about so much more than individual benefits, there are some clear advantages in making the move towards net zero. Competitive Advantage Supply chain leaders, investors, shareholders, consumers and employees are increasingly looking to business to adopt ambitious climate strategies with some procurement processes making this mandatory. Starting your journey now, will mean you’ll have a competitive edge when having a low-carbon business strategy becomes a requirement for winning new business. Improving efficiency, reducing cost Simply put, if a business manages resources more carefully, it can look to increase its profitability. It can save your business money, and with the ongoing volatility of energy prices, that can only be good. /company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Vintage Clothing section opens at Julia’s House Charity Superstore

FOCUS ON

legal

with Frettens Solicitors

A new vintage clothing section has opened at the Julia’s House charity superstore in Creekmoor, Poole, and includes both men’s and women’s wear for all seasons. Seventy bags of vintage donations have been collected and stored in the shop’s warehouse over the last two years, and the recent explosion of interest in retro and sustainable fashion has prompted the charity to create a dedicated vintage fashion area in store. “We knew we had collected around 400 600 pieces, including coats, dresses, suits, tops, bags, shoes and accessories,” says shop manager, David Hutchings. “We’d hung on to them because we knew vintage items were a little bit more special. “Sorting through the items was a very exciting day for us – we had a few outfits from the 1950s and 60s, and recognised some familiar styles from the 70s, 80s and 90s, too. Some 1980s designer women’s ‘Dior’ shoes were a hidden gem and also a number of original Laura Ashley dresses, St. Michael (M&S), Biba, Topshop, Adidas and other well-known brands of the time.” The Julia’s House charity superstore in Creekmoor’s Neighbourhood Centre is much more than your typical charity shop. It’s an amazing emporium of preloved clothes, accessories, household items, furniture, books, toys and electrical goods, with thousands of items sold every year. The store receives over 4,000 donations each week and all funds from Creekmoor and the charity’s twelve other shops

across Dorset and Wiltshire go towards the care of seriously ill children locally, and support for their families. “We hope shoppers will be as excited as we are about the collection,” continues David. “We’re really keen to see how people will wear these items or blend them with other pre-loved fashions from our store – we’d love to see photos of them wearing the clothes!” Helping the families of children with lifelimiting or life-threatening conditions has been the sole purpose of Julia’s House since the charity started 18 years ago. It was the vision of children’s nurse Julia Perks, who saw the desperate need to support these families in the local community. Through the sorting, recycling and reselling of preloved items in its shops, the charity now finds itself playing a role in the current demand for more sustainable fashion and eco-friendly living. Today’s fast-fashion industry sees large amounts of unwanted clothing discarded to landfill, but by purchasing second hand, or by donating your unwanted clothing to Julia’s House, you can help lessen the impact on the environment and make a life-changing difference to local families. www.juliashouse.org

The process of renewing a commercial lease explained Once a commercial lease comes to an end, a tenant has two options: •

To renew the lease and remain in the property

•

To vacate the property

Tenants can renew by negotiating with their landlords, or they may benefit from a legal right often called security of tenure or LTA rights. This entitles the tenant to stay in the property and to request a new lease. If the tenant benefits from security of tenure, they can serve a Section 26 notice on the landlord. This sets out the tenant’s suggestions for the new lease with a proposed start date, and needs to comply with the required time limits. The landlord does have some limited options for refusing to renew the lease if they receive a Section 26 notice, but provided the criteria is satisfied, the landlord can refuse to renew. That said, the landlord cannot be forced to renew the lease of a ‘bad’ tenant, if for example, the tenant fails to pay rent. The landlord has 2 months to respond to the service of a Section 26 notice, if they wish to oppose it and a tenant can withdraw a Section 26 notice, if the lease has not yet expired. There are strict criteria for who, when and how notices for renewals can be served and an opportunity can be missed if these are not compiled with. So, if you’re a commercial tenant looking to extend; it’s best to contact a solicitor for assistance with this. If you’re a landlord and you’re unhappy with your tenant, you may want to speak to a solicitor to discuss the grounds for lease renewal refusal. At Frettens, we can discuss your specific circumstances with you. 01202 499255 pwhitford@frettens.co.uk www.frettens.co.uk

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Head for winter sun with Bournemouth Airport Bournemouth Airport is adding more choice for winter sun holidays with year-round twice-weekly flights to Tenerife with TUI. Also adding another Canary Islands favourite with weekly flights to Gran Canaria operating through to April 22 next year, perfect for a winter or spring break. The routes are just the latest addition to Bournemouth’s growing network as international travel becomes easier. TUI has six winter holiday destinations on sale for 2021, and 14 on offer for summer 2022. In total, Bournemouth Airport has 35 domestic and international destinations in 15 countries for 2021/22 as it gears up to meet what is expected to be pent-up demand for holidays at home and abroad. Steve Gill, Managing Director of Bournemouth

Airport, said: “The Canary Islands are always hugely popular and we’re delighted to see Tenerife and Gran Canaria joining Lanzarote in TUI’s schedule from Bournemouth. “Looking ahead to next summer, TUI is bringing back six popular routes to Antalya and Dalaman in Turkey, Crete, Kefalonia and Zante in the Greek Islands and Ibiza in the Balearic Islands, plus four flights a week to Mediterranean favourite, Majorca, twice-weekly services to the Greek Island of Corfu and weekly services to Paphos in Cyprus, Rhodes in the Greek Islands and the Balearic Island of Menorca. “For holidaymakers longing to escape to the sun we have a great range of destinations on

For holidaymakers longing to escape to the sun we have a great range of destinations on their doorstep from Bournemouth Airport.

March 2021 | Dorset Business Focus

/company/dorset-chamber/

their doorstep from Bournemouth Airport.” Countries reached directly from Bournemouth Airport in 2021-22 include Barbados, Bulgaria (Budapest), Cyprus (Paphos), France (Bergerac), Greece (Corfu, Crete, Kefalonia, Rhodes, Zante), Italy (Bergamo), Ireland (Dublin), Lapland (Enontekio, Pajala, Ivalo), Malta, Norway, Poland (Krakow), Portugal (Faro), Spain (Alicante, Girona, Gran Canaria, Ibiza, Lanzarote, Malaga, Majorca, Menorca, Murcia, Tenerife), Turkey (Antalya, Dalaman), and Switzerland (Geneva). Plus Belfast, Edinburgh and Liverpool in the UK. As well as the wide range of destinations, there are many benefits of flying local from Bournemouth Airport, including a quick journey to the airport, parking close to the terminal, short check-in and security times and total step-free access from the terminal entrance to flight boarding. www.bournemouthairport.com

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / NEWS

NEW MEMBERS #GetBusinessDone

BCP Media Group

Amadoo Arena Business Centre, Holyrood Close, Poole BH17 7FJ 01202 287807 www.amadoo.co.uk Amadoo is a small creative agency specialising in branding and design, giving our clients the creative support, they need to realise their business goals. We believe a unique logo, engaging brand and professional visual identity is a necessity for all organisations, large or small, and we strive to make this accessible and affordable to all.

Ashley Property Group 31 Marina Road, Prestwick KA9 1QZ 07532020134 www.ashleypropertygroup.com Ashley Property Group are a family run business that provides a hands free property portfolio building service, for those who lack the time but want to grow their wealth through property. We source great deals all over the UK providing high returns.

Beta Centre, 262 Ringwood Road, Poole BH14 0RS 01202 717535 www.bcp.co.uk BCP Media Group is the leading provider of high quality design, print, signage and web solutions across Dorset. The company merges state of the art printing technology with cutting edge design to create impact for companies wishing to push the boundaries of brand communication. We look forward to hearing from businesses who wish to talk further about how we can help maximise their printed materials

Cordoba Rewards Ltd

Carbon Kapture Ltd

Chris Cahill Ltd

Flat 5, 9-21 West Cliff Road, Bournemouth BH4 8AT 07798552234 www.carbonkapture.org Carbon Kapture regenerates oceans and fights climate change through large scale commercial seaweed farming and then uses seaweed to create practical carbon-negative products and services. It reduces damage to our planet and increases biodiversity in the new blue economy.

59, South Court Avenue, Dorchester DT1 2DA 07836656749 www.chriscahill.co.uk We offer support and assistance in compliance with current H&S legislation without unnecessary complications. Local, Qualified, Professional Safety & Health Advisors. Chris Cahill OSHCR Consultant, a Fellow of IIRSM, & Chartered IOSH Practitioner. How can we help you?

November 2021 | Dorset Business Focus

/company/dorset-chamber/

Suite 2, 3rd Floor Colonnade House, 2 Westover Road, Bournemouth BH1 2BY 01202 133581 www.cordobarewards.co.uk Cordoba Rewards was established in 2011 by Peter McDonnell to provide corporate organisations with a business to business with rewards and loyalty programmes. Our purpose is to provide sales incentives, rewards, recognition, and loyalty programmes. Key markets include Asset Finance, Invoice Finance, Insurance, and other associated finance related markets that have a sell through channel market strategy. Our team is located Westover Road, Bournemouth.

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Dorset Chamber welcomes our New Members

Dudsbury Golf Club, Hotel & Spa

Gunnercooke LLP Bournemouth Hub

64 Christchurch Rd, Bournemouth, Ferndown BH22 8ST 01202 593499 www.dudsburygolfclub.co.uk Set in 160 acres with panoramic views of the Stour Valley, Dudsbury has some of the most spectacular countryside on view in Dorset. Our luxury hotel is ideal for golfing holidays, short breaks, venue hire and the corporate traveller.

Engage for Change

Poole BID

RHH Franks

Manor cottage, Godmanstone, Dorchester DT2 7AE 07710130755 www.engageforchange.com Engage for Change helps organisations engage their people in contributing to change, solving crises and developing and executing business strategy.

52 Albany, Manor Road, Bournemouth. BH1 3EN 03330 143 401 www.gunnercooke.com A construction solicitor with over 32 years of experience, a partner at Gunnercooke and an arbitrator. Based in Bournemouth, Julie can advise you on all construction law aspects of your development from initial contract set-up and negotiation of terms to effective handling of disagreements and disputes.

Saline 175B High Street, Poole BH15 1AZ 01202 308800 www.poolebid.com Poole BID is a business led partnership which is created through a ballot process to deliver additional services to local businesses from the Lighthouse, Poole’s Centre for the Arts, through the Dolphin Shopping Centre and the High Street, Old Town and onto Poole Quay.

Gore Road Industrial Estate, New Milton BH25 6SA 01425 614730 www.rhhfranks.com RHH Franks have supplied the aerospace and allied industries with complex fabrications since 1961. Utilising the latest technology, CNC machining facilities and a fully equipped fabrication workshop at their recently expanded 30,000sqft facility RHH Franks deliver the highest quality components on time, every time.

Vardey Recruitment Sentinel Unit 1 Brixey Business Park, 18-26 Fancy Road, Poole BH12 4PZ 0333 0124302 www.sentinelfs.co Aaron and Niall Directors at Sentinel are based in Poole and have a passion for compliance and safety in all aspects of Fire, Technology-Enabled Care and Security specialising in business to business engagement, compliance and solutions. more news online - www.dorsetchamber.co.uk/news

25 Arnewood Road, Bournemouth BH6 5DQ 07816873747 www.vardeyrecruitment.com We’re independent Accountancy & Finance recruitment specialists operating in the UK based in Bournemouth. We support businesses and job seekers in the local regions and are widening our networks to London and other UK towns and cities. We recruit for both permanent and contract positions, from initial entry-level roles to senior qualified appointments.

29 Dorchester Road, Upton BH16 5NJ 07791 902632 www.salinemarine.co.uk At Saline, we enable companies to grow, innovate, and achieve their business goals. We are driven by our mission to develop and nurture clear and sustainable commercial growth for our clients, through relationships built on trust, collaboration, and strong communication. Our team’s collective expertise enables us to create tailored strategies that help you to navigate risk and deliver results.

JOIN DORSET CHAMBER To become a member visit: www.dorsetchamber.co.uk/join Contact Julie Cullen on 01202 714810 for more details

#GetBusinessDone 47

DORSET BUSINESS FOCUS / NEWS

Church House Investment Management supporting UK investors through stewardship standards The UK Stewardship Code 2020 from the Financial Reporting Council (FRC) sets high standards for those investing money on behalf of UK savers and pensioners. Stewardship is the responsible allocation, management and oversight of capital to create longterm value for clients and beneficiaries, leading to sustainable benefits for the economy, the environment and society. Following the submission of a comprehensive report detailing how they address the extensive standards of the code and rigorous review from the FRC, Church House Investment Management has been confirmed as a signatory. Since the code was first launched in 2010, much has changed, and environmental, particularly climate change and social factors and governance, have become material issues for investors. The FRC has

recognised this in the latest code, the standards of which can play a vital role in investing for a more sustainable future. Director and Head of Private Clients at Church House, James Johnsen, said “We take the responsibility of managing money on behalf of individuals, Trustees and Charities very seriously. Furthermore, it is important to us that when investing in companies, we aim to support their initiatives to improve sustainability. Collectively our Investment Team has decades of investing experience, but we welcomed the opportunity to benchmark our governance, approach and engagement against the exacting standards of the FRC. Our inclusion as a signatory of the code is testament to the expertise and commitment of the team.” www.ch-investments.co.uk

James Johnsen, Director and Head of Private Clients at Church House

Suttles pave the way for better health, safety & environment standards in the construction industry Did you know that almost 1 in 7 people will experience mental health problems in the workplace, with the construction industry often higher than average? Men account for approximately 75% of suicide deaths, with it being the leading cause of death in males below the age of 50. This being the dominant demographic in the construction industry goes some way to explain why those in the construction industry are more at risk. Since 2019, Suttles have introduced Mental Health First Aid training into their curriculum. As well as introducing their industry leading Behavioural Safety ‘Suttles Setting Standards’ course for employees to not only look at behavioural safety, but to help identify and support colleagues with mental health issues in the workplace, and to try and break these statistics. Focusing on subjects such as; Behavioural Science (why we as people do the things we do), Behavioural Iceberg, Time Vs Risk, Human Mind, Habits, Building Resilience, Coping with Change, Coping with Trauma, Managing your Wellbeing, Mindfulness, Stress Management, Suicide Awareness, Supporting the Mental Health and Wellbeing of your Team?and Fairness, Inclusion and Respect. After the success of their in-house course, Suttles have extended this by offering Health, Safety & Environment Consultancy with their new ‘LT&S Consultancy’ service to other companies in the construction industry. LT&S is headed up by Director Liam Tucker who has 21 years in industry experience, he said “A good safety culture is important for all businesses not just those in the construction sector. At Suttles 48

November 2021 | Dorset Business Focus

we wanted to imbed mental health and fairness, inclusion & respect into our culture; our programme addresses these challenging subjects head on and promotes engagement. If our employees feel cared about they will care for

/company/dorset-chamber/

the business and each other”. LT&S doesn’t just offer consultancy for mental health resources, but also for retained services and behavioural training. www.suttles.co.uk

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / NEWS

Impact of fuel shortages on employment Last month’s fuel supply issue would have affected most employees, except maybe those with electric cars! But what obligations do employers have if employees say they can’t get to work because of fuel shortages? Why is this important? Technically speaking, it is a matter for the employee as to how they get to work. Subject to any company policy in place, an employer is under no legal obligation to pay employees who are unable to attend work due to transport issues. As a result, where employees are unable to travel to work by any means and they are unable to work from home, employers can require employees to take unpaid leave or allow them to use their annual leave. Those using annual leave should be paid as normal. That being said, employers should still act reasonably to keep employee relations positive and to minimise any potential legal risks. Disciplinary action for non-attendance may be unwarranted if the issue is completely outside of the employee’s control.

November 2021 | Dorset Business Focus

However, if an employer considers that an employee has been dishonest or is taking advantage of the situation, disciplinary action will be more justified (subject to the usual requirements for a fair process will apply). Employers should consider each individual’s circumstances before deciding what action to take. What should you do? Given many employees will have worked from home during the pandemic, it may be as simple as allowing employees to continue working from home for the time being. Other reasonable steps may include allowing flexible working times (to avoid travelling during busy periods or when petrol stations are at their busiest), allowing flexible working locations (e.g. at different offices closer to home) or providing

/company/dorset-chamber/

the cost of additional expenses for alternative transport (e.g. trains, taxis, buses or bicycles). Dependant on the scale of the issue, you may want to dedicate some resources to finding local stations with fuel and allowing your staff to leave in the day to fill up (for example, outside normal lunch times). Disciplinary action may be warranted if you suspect that the employee is being dishonest or is taking advantage of the situation. But make sure you can show evidence of such dishonesty otherwise you could be on the end of a constructive dismissal claim and/or unfair dismissal claim. Consider a long-term plan in consultation with employees if the fuel issues persist. www.trethowans.com

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

What are the rules on monitoring remote staff? While there are many benefits to both employers and employees of working from home, one of the potential drawbacks for employers is the perceived loss of control over employees and their actions whilst working. Employers may therefore be tempted to increase the monitoring of their IT systems, not just to check up on whether their employees are working when they should be, but also to ensure the security of their systems and information, including personal data. Here, we take a look at some of the legal issues surrounding the monitoring of remote workers and some of the practical steps that employers can take to comply with their obligations. Is monitoring your remote staff illegal? There is no specific privacy legislation that expressly prohibits employers from monitoring its employees. However, the law does impact upon employee monitoring in several ways, including: •

The Human Rights Act 1998, incorporating Article 8 of the European Convention on Human Rights relating to the right to a private life.

•

The Investigatory Powers Act 2016, which governs the interception of electronic communications.

•

The Data Protection Act 2018, where electronic surveillance of employees involves the processing of personal data.

What are the legal issues when monitoring your employees? The legal issues involved in monitoring employees are complex, but the key points are as follows:

Lawful authority in this sense means having obtained the consent of both the sender and recipient. The exceptions where consent will not be required include a range of legitimate business activities, including the detection of unauthorised use of an employer’s systems. Data Protection Electronic monitoring of employees will inevitably involve the processing of personal data and therefore trigger the application of data protection legislation, which sets out a number of principles that must be complied with. These include obligations relating to the purposes for which data can be processed; the manner in which it must be processed; and the information that must be provided to employees about the reasons and forms that monitoring can take. The Information Commissioner’s Employment Practices Code gives a number of good practice recommendations when monitoring emails, for example limiting the extent to which emails can be read to the address or email header unless it is essential for a valid reason to read the content. Under the old data protection legislation, it was usual for employers to include a clause in the contract of employment confirming the employee’s blanket consent for the monitoring of phones, emails etc. However, employers can no longer do this under the current legislation and instead need to be

able to (1) identify a lawful basis for monitoring employees; and (2) inform employees of that lawful basis and the forms that monitoring will take before engaging in the monitoring. This is usually done by setting the information out in the privacy notice that employers are in any event bound to provide to their employees. One potential lawful basis for monitoring is to ensure compliance with an employer’s policy as to how its IT systems are used. It is therefore advisable to have an IT policy and for it to include provisions that reinforce the purposes and form that any monitoring will take. Although a blanket consent to monitoring in a contract of employment is no longer appropriate, it is still worth including a provision in the contract of employment that makes the employee aware of monitoring and signposts the employee to the relevant privacy notice and IT policy that the monitoring is carried out under. It is also worth noting that employers who electronically monitor their employees are likely to be obliged to carry out an impact assessment of its monitoring activities to assess the necessity and proportionality of doing so. This includes assessing the purposes of the monitoring and whether there is a less intrusive way of doing it.

www.steeleraymond.co.uk

Privacy at Work While it is only public authorities who are directly subject to the provisions of the Human Rights Act, it is still relevant to private sector employers as courts and tribunals are bound to interpret all legislation in accordance with the rights under the act, including the right to privacy. For example, a dismissal can be unfair if the circumstances concern an infringement of the employee’s right to a private life that cannot be justified. The right to a private life also impacts upon the way other legislation is interpreted. It is therefore important that any monitoring that might infringe the right to a private life can be justified by reference to a legitimate business need that cannot be achieved in a less intrusive way. Intercepting electronic communications With certain exceptions, the Investigatory Powers Act potentially makes it an offence for employers to intercept communications over its workplace telephone and computer networks that are attached to public telecommunications systems (which most will be) unless they have ‘lawful authority’ to do so. more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / NEWS

Automation and Artificial Intelligence Solweb Ltd is a custom software developer specialising in automation and the integration of business systems. Here we look at AI and how it can impact automation. Automation has been making manual processes quicker and easier for decades, and the next move for many businesses is to incorporate artificial intelligence (AI). The use of AI alongside automation can open up endless possibilities for business transformation, by combining the rapid task execution of automation with machine learning and data analysis of AI and enabling your systems to not only do for themselves, but to think for themselves as well. What is the difference between artificial intelligence and automation? These two areas go hand in hand but are distinctly different. Automation is making hardware or software that can complete a process automatically and without human control or intervention. So, it may be machines putting together pieces of a car rather than teams having to do it by hand, the ability to switch your heating on or off using an app, or an accounts system that can match invoice totals with payments received to make your accounting quicker. Artificial Intelligence looks to develop machines or computers that think and act like humans, mimicking our behaviour and thought processing. As stated in the Britannica Group, it is a term ‘frequently applied to the project of developing systems endowed with the intellectual processes characteristic of humans, such as the ability to reason, discover meaning, generalise, or learn from past experience.’ AI can be applied using models that are fed into the computer to give the best probability of certainty for your given outcome, and the more data you feed in the more it improves. It’s a fast-growing industry, and in 2020 a record $15bn of venture capital was invested into UK tech companies, according to a report from Tech Nation.

anonymised scans of patients with prostate cancer, to identify and report upon tumours, which speeds up diagnoses and treatment. Applying AI to automation can provide more stable ways to process data based on previous models and deliver better quality output. If your invoice processing is already automated, for example, you can develop AI to recognise patterns in invoices and payments and process them automatically. The system can learn to make decisions based on previous activity and account for differences such as invoice layouts or customer information, and also has the potential to make suggestions you might not have thought of based on previous activities or rules. Are there any risks to using AI? As with any technology, it can only be as good as the information used to build it, so if you are provided with poor input data it will not deliver the desired results. During the development of a new system, you will need a threshold of certainty to say ‘this is what we can trust’, and you will likely need some level of human intervention to check the data quality and to check the system performance.

As developers, we believe we also have a responsibility to use technology safely. The data we are given and the abilities we have put us in a trusted position, and as well as using technology for the intended purpose, we must also take all measures to ensure customer data is protected and used securely. There is an argument that sometimes a human may get an instinct or gut feeling about a decision, and that feeling can be right, whereas a machine can’t recognise those anomalies or follow an instinct. In this case, you can use automation in initial decision-making and then review the process while you build confidence in the decision-making process and analyse if the right data is going on or what needs to be adjusted. As AI applications become more widespread, the industry will need to upskill and get faster as development and delivery. The capability is already there, and AI technologies are becoming more readily available. With so many possibilities AI is impossible to ignore! www.solweb.co.uk

How can artificial intelligence be used for business processes? There are different types of AI, from machine learning right through to the development of robots that act and behave like humans, and this means that AI has potential applications for every industry. The beauty of it is that it can be designed in any way you choose to deliver time savings, greater accuracy in processes, and business improvements. Algorithms can already look at data such as buying patterns and make suggestions to businesses or customers based on their data, but with AI these suggestions can become more intelligent and consider external factors to predict changes in the market, such as seasonal fluctuations. The NHS sees around 1 million patients every 36 hours, which means it has a wealth of health data available and is an ideal setting for AI development. In Cambridge, the Microsoft InnerEye system is being used to process 52

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Successful Rugby Lunch raises almost £40,000 The Diverse Abilities Rugby Lunch, hosted at Hoburne Park in Christchurch and sponsored by Dixon Stewart, raised almost £40,000 for the disability charity. The fundraiser featured guest speakers Gavin Hastings, Scottish former Rugby Union player, and David ‘Flats’ Flatman, former prop for Bath and English Rugby Union player, and was compered by Ross Goode. Gavin Hastings said: “I was delighted to be able to support the Diverse Abilities Rugby Lunch and be part of an outstanding fundraising effort from all who attended. I think the atmosphere in the room was one which we have all missed over the last 18 months or so and the energy manifested itself into a real party atmosphere. Congratulations to all involved.” With a grand total of £36,443 made on the day, the 10 years of lunches has raised £268,443 to help provide vital care for children and adults with disabilities in the county. Fundraisers on the day included a

raffle, silent auction, live auction, and a game of the popular Knife, Fork and Spoon quiz. David Fuller, IT consultant at Avaloq UK, attended the event and commented: “The Rugby Lunch was a great chance to talk rugby, enjoy some great food and wine, and raise money for Diverse Abilities. I took my two sons Richard and Jack along to get the younger generation involved. “Gavin Hastings and David Flatman were both excellent speakers and in conversation. I hope that we can see them again soon. Everyone involved in organising and running this event did a great job. We were reminded of the great work that is done by Diverse Abilities in the community and how important these events are to raise funds. We will be there again next year and I recommend it to all rugby fans.”

Guests enjoyed a three-course meal provided by Hoburne Park, followed by a presentation by Gavin Hastings and a Question-and-Answer session with David Flatman. Guests were also able to purchase signed copies of Gavin Hastings’ new book ‘Legacy of The Lions’. Karen Hay, events manager at Diverse Abilities, added: “We’re so pleased everyone had such a fantastic time – there was a real buzz in the room, and we want to extend our heartfelt thanks to everyone who made it possible for us to smash through our £250,000 target.” www.diverseabilities.org.uk

Housing to the fore as Dorset and BCP local plans progress Following the creation of two new unitary councils in Dorset in April 2019, there has been a bit of a “lull” in terms of strategic planning. However things are changing. Dorset Council published its draft local plan for consultation between January and March this year. The response has been significant, so significant in fact that the Council hasn’t yet published all the responses on its website! Next month, BCP Council is to publish its “Issues and Options” local plan document, with a consultation period likely to run until Christmas. Both local plans are at an early stage, and both cover a wide range of planning issues from transport to town centres, countryside to community facilities. As usual however it is likely to be housing – how much and where will it go – which will be the most contentious issue in both plans. So, what can we expect – well, the position in Dorset is a little clearer given that their draft plan contains fairly detailed housing figures and locations. In BCP, we expect rather less detail, and also quite a push from the Council for a housing requirement below what the Government’s “standard method” calculates. Here’s a quick table with some headlines: DORSET

BCP

Total housing requirement of almost 30,500 dwellings 2021-2038

Standard method based housing requirement of 42,672 dwellings 2021-2038

Major growth at Dorchester (3,600), Sherborne (1,200) and Ferndown/Parley (1,100).

Council commissioning its own housing need assessment, which could give a lower requirement.

Significant green belt release in south east for nearly 3,000 dwellings.

Over 130 sites submitted to the Council – all will be consulted on.

Possible expansion options for Alderholt (300-2,000)

Green belt release being considered as one option.

Anticipating pressure to meet adjoining areas housing needs, especially BCP and New Forest.

May need Dorset to meet some of BCP’s housing needs.

Based locally, Intelligent Land is a planning and development consultancy that offers visionary services in land and property. Our experienced team of professional planners, surveyors and land agents can help guide you through the planning process and identify opportunities from your land and property, or help your business or clients in their aspirations. Contact us at www.intel-land.com or on 01202-570471 more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / NEWS

BUSINESS LEADER LUNCH

CHEWTON GLEN HOTEL AND SPA Wednesday 22nd September

SPONSORED BY A-ONE INSURANCE GROUP Photos taken by Paul Hackett from Image Republic

Ryan Jupp, Alex McNiven and Ian Penfold from A-One Insurance Group and Ian Girling from Dorset Chamber

Gemma Murphy from View HR and Paul O’Connell from Bridge Health & Wellbeing

Paul Clark from Ookkee, Lee Dredge from ITSB and Emily Turgoose from Life Matters

November 2021 | Dorset Business Focus

Chewton Glen

Ian Girling from Dorset Chamber

Alex McNiven from A-One Insurance Group

Ron Wain from Deep South Media, Chris Kane from Greendale Construction, Keiren Criddle from Barclays, Alex McNiven from A-One Insurance Group

Jon Raine from Mploy Staffing Solutions and Nick Powter from The Mortgage Explorer

Lee Groombridge from 7PM2 Coaching, Marc Penn from The Perfect Source ltd, Lianne Little from Bauer Media

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

Dorset Chamber Events

Date

To book events please go to www.dorsetchamber.co.uk/events

Event

Time

Venue

Price (+VAT)

Networking Online @9

08:50 – 10:30

ONLINE (zoom)

Members Only | Free

GU6 – Meet The Champions Breakfast Event Business Leaders Lunch

09:00 – 11:00

AFC Bournemouth

Open all businesses Free

12:00 – 02:30

Dudsbury Golf Club

Members Only £30 +VAT

Network Nationally with South East Chambers Online

10:20 – 12:00

ONLINE (zoom)

Members Only | Free

Annual General Meeting 2021

10:00 – 12:00

Marsham Court Hotel

Members Only | Free

Presidents Christmas Lunch

12:00 – 03:30

Marsham Court Hotel

Members £32 +vat Non-Members £42 +vat

Nov

16 24

Sponsored by Deep South Media

Thinking of joining Dorset Chamber? To attend one of our Simply Networking events as a guest email membership@dorsetchamber.co.uk

International Training Diary Date

Event

Time

Venue

Price (+VAT)

Agents and Distributors

09:00 – 2.00

ONLINE (zoom)

£280 +VAT for Members £340 +VAT for Non-Members

Preference Rules of Origin

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

Inward and Outward Processing

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

Incoterms 2020

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

Customs Procedures and Documentation

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

Export Documentation

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

Understanding Exporting

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

Methods of Payment

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

Nov

Dec

more news online - www.dorsetchamber.co.uk/news

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Accountants & Tax Advisors

Air Conditioning

Brewery

AIMS Accountants, Broadstone 01202 603905 www.aims.co.uk/accountants/tim-daunt/

Draper Ventilation Ltd, Dorchester 01202 797151 www.drapervent.com

Hall & Woodhouse Ltd, Blandford St Mary 01258 452141 www.hall-woodhouse.co.uk

Albert Goodman, Taunton 0330 333 5039 www.albertgoodman.co.uk

Nauticool Ltd, Poole 01202 739937 www.nauticool.com

Pure Milk Vodka Ltd, Beaminster 01308 868844 www.blackcow.co.uk

Arnold Accounting & Bookkeeping Services Ltd, Christchurch 07513 838434 www.arnoldaccounting.co.uk

Universal Maintenance Contracts Limited, Wimborne 01202 891772 www.umc-ac.com

Business Associations

ASfB | Accounting Services for Business, Bournemouth 01202 755600 www.accountingservicesforbusiness.co.uk

Architects

Bournemouth Property Association, Bournemouth 01202 204717 www.bpa-online.co.uk

Lionel Gregory Architects Ltd, Poole 01202 723157 www.lionelgregoryarchitects.co.uk

Poole BID, Poole 01202308800 www.poolebid.com

Azets, Bournemouth 02380 247070 www.azets.co.uk Bicknell Business Advisers Ltd, Bournemouth 01202 025252 www.bicknells.net Certius Professional Services Limited, Poole 08006 890794 www.certius.co.uk Enrich Accounting Ltd, Bournemouth 07403 407455 www.enrichaccounting.co.uk

QP Architecture, Christchurch 01202 484642 www.qparchitecture.com Vizarc3d Ltd, Blandford Forum 07598460476, vizarc3d.co.uk Western Design Architects, Blandford Forum 01258 830675 www.westerndesignarchitects.com

Audio Visual Equipment

Wimborne BID, Wimborne Minster 01202 888992 www.wimborne.info

Business Coaching/ Consultancy 7PM2 Coaching Mentoring & Training, Bournemouth 01202 070372 www.7PM2.com

MVS Audio Visual, Wimborne 01202 861696 www.mvsav.co.uk

ActionCOACH Bournemouth, Christchurch 07415 517206 www.bournemouth.actioncoach.co.uk

Frost and Company, Dorchester 01202 840225 www.frostandcompany.co.uk

Walcom Integration Ltd, Bournemouth 08000 487384 www.walcomintegration.com

Amanda J Green Ltd, 07976 613553 www.ajgleadership.com

Hill Osborne, Poole 01202 678555 www.hillosborne.com

Aviation

Amiri Construction, Christchurch 01202 331615,

Hunts Accountants Limited, SHERBORNE 01935 815008 www.huntsaccountants.co.uk Inspire Professional Services Limited, Poole 01202 717867 www.inspireaccountants.co.uk Mawgan Accounting, Wimborne 01202 022938 www.mawganaccounting.co.uk Mazars LLP, Poole 01202 680777 www.mazars.co.uk MLW Accountants, Poole 07900 924872 www.mlwaccountants.co.uk Morris Lane, Poole 01202 715950 www.morrislane.co.uk On The Spot Accountants, Lymington 07973 939228 www.onthespottax.co.uk

DAeCO, Poole 01202 880302 www.daeco.co.uk FGP Systems ltd, Weymouth 01305 773638 www.fgpltd.co.uk Global Dynamic Support Ltd, Wimborne 01245 475360 www.global-dynamic-support.com Think Research, Poole 01202 765654 www.think.aero

Aspirin Business Solutions Ltd, Bournemouth 01202 985112. www.aspirinbusiness.com Be Astute Limited, Frome 01373 837331 www.be-astute.co.uk Brian G Ford FCA, Ringwood 01425 472749,

Banking

David McDonald Consulting Ltd, Bournemouth 07872 407548 www.vistage.co.uk/david.mcdonald

Barclays, Bournemouth 07990 081947,

Dean Skivington Consulting, Swanage 07532 889488,

HSBC, Bournemouth 03455 848056 www.banking.hsbc.co.uk

DELTA Group, Broadstone 01202 690348 www.deltagroup.co.uk

J.P.Morgan, Bournemouth 01202 342000 www.jpmorgan.com

Dorset Business Consultants Ltd, Poole 07850 937400, DorsetBusinessConsultants.co.uk

Bars & Restaurants

Dorset Business Mentors, Dorchester 01202 607530 www.dormen.org.uk

PKF Francis Clark, Poole 01202 663600 www.francisclark.co.uk

Maison Sax, Poole 01202612150 www.maisonsax.com

Saffery Champness LLP, Bournemouth 01202 204742 www.saffery.com

Bookkeeping and Payroll

Engage for Change, Dorchester 07710130755 www.engageforchange.com/

Milburn Finance, Bournemouth 01202 535399 www.milburnfinance.com

HANTEC SYSTEMS LIMITED, Eastleigh 023 8166 1995 www.hantec.co.uk

Ookkee, Poole 01202 283214 www.ookkee.co.uk

Insight6 - Dorset, Salisbury 07887 554898 www.insight6.com/dorset

Branding & Design

J R L Coaching and Consulting, Bournemouth 07795 202982 www.jrlcoaching.co.uk

Schofields Chartered Accountants, Bournemouth 01202 555785 www.schofieldsonline.co.uk SJT Accounts Ltd, Bournemouth 07855 295280 www.sjtaccountsltd.com Smith and Williamson, Southampton 02380 827600 www.smithandwilliamson.com TC Filer Knapper LLP, Christchurch 01202 483341 www.filerknapper.co.uk Tragor Ltd, Poole 01202 680914 www.tragor.co.uk Ward Goodman Chartered Accountants, Wimborne 01202 875900 www.wardgoodman.co.uk

Amadoo, Poole 01202287807 www.amadoo.co.uk Becks Neale Designer & Brand Consultant, Ferndown 01202 973017 www.becksneale.co.uk The Crop - Brand consultancy, Bournemouth 07575 358644 www.thecrop.co Workwear Pro Direct, Chard 01460 298615 www.workwearprodirect.com

more news online - www.dorsetchamber.co.uk/news

Kickr Business Strategy and Communications, Bournemouth 07309925005/07366696 www.kickr.uk KIMCO, Wimborne 01202 888549 www.kimcoafrica.com/en/ Liaise Limited, Bournemouth 07823 451953, Market Makers, Dorchester 07733 368386,

Quay Business Associates Ltd, Poole 01202 679225 www.quaybusinessassociates.co.uk Quay Development Coaching, Poole 01202 690415 www.quaydevelopmentcoaching.com Russell Philips Limited, Dorchester 01305267009 www.russellphilips.com Selfless Leadership Ltd, Poole 07712 468338 www.selflessleadership.co.uk SGS United Kingdom Ltd, Ellesmere Port 01276 697715 www.sgs.co.uk Sheridan Lake Associates, Christchurch 07831 310613 www.coachingmentoring.co.uk Smart Quality Services Ltd, Bournemouth 07514 701994 www.smartquality.co.uk SME Assistance - Simon Rigby, Tarrant Monkton 07590 673704 www.smeassistance.co.uk SUCCESSMITH, Poole 07763 316763 www.successsmith.co.uk The Arts Development Company, Dorchester 01305 224901 www.theartsdevelopmentcompany.org.uk The CEO Coach Ltd, Poole 07973 137470 www.jamesakinsmith.co.uk The Change Agent Ltd, Bournemouth 07990 514537 www.thechangeagent.me The Curious Companions, Dorchester 01305542066 www.thecuriouscompanions.co.uk Traction Six, Broadstone 02033 849785 www.tractionsix.co.uk Transitions Life Coaching, Ringwood 01425 472354 www.transitionslifecoaching.co.uk Verace Business Assistance, Poole 07467 952352 www.veraceba.com Wessex Ventures Limited, Ferndown 07768 703809 www.wessexventures.com

Business Process Automation Provulo, Weybridge 07503 267160 www.provulo.com

Business Recovery & Insolvency Antony Batty & Co, Bournemouth 01202 551193 www.antonybatty.com Even Keel Solutions Limited, Bournemouth 01202237337 www.evenkeelsolutions.co.uk Portland Business & Financial Solutions Limited, Poole 01202 712810 www.portbfs.co.uk Verulam Advisory, Bournemouth 01202 941475 www.verulamadvisory.co.uk

Business Support Delivery Partners GetSet for Growth, Bournemouth 0800 7560811 www.getsetforgrowth.com/east-dorset

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Business Support Services Acquit Debt Collection and Outsourced Credit Control, Poole 01202 432022 www.acquit.org.uk Dorset Business Angels, Bournemouth 01202 706975 www.dorsetbusinessangels.co.uk Evolve, Poole 0333 322 2332 www.evolvemembers.com Flexible Project Management, Broadstone 07710 454065 www.flexiblepm.co.uk Gradient (Europe) Ltd, Bournemouth 07595 264368 www.gradient.uk.com Janus Programme & Project Management, Dorchester 07582 415346 www.janusppm.co.uk

Sherborne Chamber of Trade & Commerce, Sherborne 01935 815 008 www.sherbornechamber.co.uk Somerset Chamber of Commerce & Industry, Taunton 01823 444924 www.somerset-chamber.co.uk Swanage & District Chamber of Trade, Swanage 07966 462974 www.swanagechamberoftrade.co.uk

Charity 360 Skills For Life, Wimborne 01202 130395 www.360skillsforlife.org About Face, Poole 01202 677340 www.about-face.info AECC University College, Bournemouth 01202 436300 www.aecc-clinic.co.uk

Law Point, Bournemouth 01202 729444 www.law-point.co.uk

Autism Wessex, Christchurch 01202 483360 www.autismwessex.org.uk

Saline, Poole 07791 902632 www.salinemarine.co.uk

BCHA, Bournemouth 01202 410500 www.bcha.org.uk

Signature Office Support, Wareham 07909 042262 www.signatureofficesupport.co.uk

CAN (Community Action Network), Poole 01202 466130 www.can100.org

The Passionate PA (UK) Ltd, Poole 01202 802863 www.thepassionatepa.co.uk What Lies Beneath, Somerton 07861 699841 www.wlb-coaching.com

Car Parking Britannia Parking Group LTD, Poole 01202 555888 www.britpark.com

Care Good Oaks East Dorset, Christchurch 01202 065261 www.goodoakshomecare. co.uk/eastdorset/ Luxurycare Group Limited, Bournemouth 01202292796 www.luxurycare.co.uk/ Promedica 24 Dorset and Hampshire, Poole 01202 618400 www.promedica24.co.uk/Dorset

Care South, Poole 01202 712400 www.care-south.co.uk Citizens Advice Bournemouth Christchurch and Poole, Bournemouth 01202 290967 www.citizensadvice.org.uk Diverse Abilities, Poole 01202 718266 www.diverseabilities.org.uk DorPIP, Poole 07813 989707 www.dorpip..org.uk Dorset Community Foundation, Poole 01202 670815 www.dorsetcommunityfoundation.org Dorset Mind, Bournemouth 01202 099183 www.dorsetmind.uk Dorset Reclaim, Bournemouth 01202 773384 www.dorsetreclaim.org.uk

Catering & Catering Equipment

Dorset Wildlife Trust, Dorchester 01305 217987 www.dorsetwildlifetrust.org.uk

Comax Ltd, Ringwood 01202 684111 www.comaxuk.com

Faithworks Wessex, Bournemouth 01202 429037 www.faithworkswessex.org.uk

Guarantee Laundries Ltd, Stalbridge 01935 812118 www.guarantee-laundries.co.uk

Gillingham & Shaftesbury Show, Shaftesbury 01747 823955 www.gillinghamandshaftesburyshow.co.uk

Chamber of Commerce Bridport Business Chamber of Trade and Commerce, Bridport 07577 199786 www.bridportbusiness.org.uk Dorchester Chamber for Business, Dorchester 01305 360293 www.dorchesterchamber.co.uk Dorset Chamber, Poole 01202 714800 www.dorsetchamber.co.uk Gillingham Chamber of Commerce & Industry, Gillingham 01747 823699 www.gcci.co.uk Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury 01747 850059/01747 8 www.shaftesburychamber.co.uk

Lewis-Manning Hospice Care, Poole 01202 708470 www.lewis-manning.co.uk

Greendale Construction Ltd, Poole 01202 764551 www.greendaleconstruction.com

Lighthouse Poole, Poole 01202 781 320 www.lighthousepoole.co.uk

Harry J Palmer (Broadstone) Ltd, Wimborne 01202 842224 www.harryjpalmer.co.uk

MYTime Young Carers, Poole 01202 710701 www.mytimecharity.co.uk Pavilion Dance South West, Bournemouth 01202 203637 www.pdsw.org.uk Poole Sea Cadets, Poole 01202 671892 www.sea-cadets.org/poole PramaCare, Poole 01202 207300 www.pramafoundation.org.uk Rotary International District 1110, Wimborne 01202 882277 www.rotary.org Sexual Trauma and Recovery Services (STARS), Poole 01202 308840 www.starsdorset.org

November 2021 | Dorset Business Focus

Siteright Construction Supplies Ltd, Sturminster Marshall 01258 858028 www.siteright.net Spetisbury Construction Ltd, Wimborne 01202 856685 www.spetisburyconstruction.co.uk

Vail Williams, Wimborne 01202 558262 www.vailwilliams.com

University Hospitals Dorset NHS Charity, Bournemouth 01202 704060 www.uhdcharity.org/

Construction Design & Build

Wessex Reserves Forces & Cadets Association, Taunton 01823 250110 www.wessex-rfca.org.uk WISE Ability Services Ltd, Bournemouth 0300 3033737 www.wiseability.co.uk YMCA Bournemouth, Bournemouth 01202 290451 www.ymcabournemouth.org.uk

Chemical Supply Analytical Services OEMAchem, Southampton 02380 707686 www.oemachem.co.uk

Cleaning Services AMS Cleaning Ltd, Broadstone 01202 600611 www.amsclean.co.uk Apple Clean, Bognor Regis 0800 587 4571 www.appleclean.co.uk/bournemouth/ Clean Deep Services Ltd., Broadstone 07598 996307 www.cleandeep.co.uk

Construction & Surveyors

Julia’s House, Poole 01202 644220 www.juliashouse.org

Sherborne Holdings Ltd, Bournemouth 01202 303585 www.sydenhams.co.uk

The Tank Museum, Bovington 01929 405096 www.tankmuseum.org

Help and Care, Bournemouth 03001 113303 www.helpandcare.org.uk

Jubilee Sailing Trust, Southampton, 2380449108 www.jst.org.uk

Savills, Wimborne 01202 856800 www.savills.co.uk

T A Colbourne Projects Ltd, Poole 01202 716516 www.tacolbourne.co.uk

KM Cleaning Ltd, Bournemouth 07840 846466 www.kmcleaningltd.com

Hope HTS, Bournemouth 01202 312231 www.hopehts.com

Quoin Property Consulting Limited, Wimborne 07710 543305,

Talbot Village Trust, Wimborne 01202 338551 www.talbotvillagetrust.org

HealthBus Trust, Bournemouth 07395 560343 www.healthbus.co.uk

Home-Start North Dorset, Sturminster Newton 01258 473038 www.home-start-northdorset.co.uk

Primmer Olds B.A.S Chartered Surveyors, Wimborne 01202 013015 www.primmeroldsbas.co.uk

Acheson Construction Ltd, Dorchester 01305 267938 www.achesonconstruction.com Composite Profiles UK Limited, Poole 01202 659237 www.compositeuk.com Godsell Arnold Partnership Ltd, Broadstone 01202 600900 www.gapltd.eu.com Graham Garner & Partners Ltd, Broadstone 01202 697341 www.ggpl.co.uk

/company/dorset-chamber/

/dorsetchamber

AHH Group, Bournemouth 01202 531 635 www.ahh.org.uk All Build Developments, Bournemouth 01202 070560 www.allbuilddevelopments.co.uk Jurassic Coast Ventures Ltd, Bridport 07977 707617 www.sipsclassrooms.co.uk/design Morgan Sindall Construction, Poole 01202 606801 www.morgansindall.com Woodmace, Poole 07702 714710 www.woodmace.co.uk

Corporate Gifts & Clothing 4Couture.com, Ferndown 08452 260880 www.4couture.com The Perfect Source Limited, Wimborne 0845 643 4959 www.yourperfectsource.com UK Printed Mugs, Poole 01202 798828 www.ukprintedmugs.co.uk Wessex Trophies Limited, Broadstone 01202 650444 www.wessextrophies.co.uk

Couriers & Freight Forwarding AOG Worldwide Ltd, Christchurch 01202 375702 www.aogworldwide.co.uk E-TEL EXPRESS, Ferndown 01202 874156 www.e-telexpress.com Kuehne & Nagel Ltd, Uxbridge 01159 438000 www.home.kuehne-nagel.com Raven Logistics, Poole 01202 800539 www.raven-logistics.co.uk Schenker Ltd, Poole 01202 862150 www.schenker.com

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Cyber Security ESET UK, Bournemouth 01202 405405 www.eset.co.uk

Aish Technologies, Poole 01202 307082 www.aishtechnologies.com

Day Nurseries

Aviation & Defence Spares, Poole 01202 768667 www.aviationdefence.co.uk

Tops Day Nurseries, Bournemouth 01202 551553 www.topsdaynurseries.co.uk

Avonwood Developments, Wimborne 01202 868000 www.avonwood.co.uk

Defence

AW Precision Engineering Ltd, Poole 01202 710789 www.awprecisionengineering.co.uk

ATLAS ELEKTRONIK UK LTD, Dorchester 01305 212400 www.atlas-elektronik.com

Digital Agencies imageHOLDERS Ltd, Wimborne 07570 850748 www.imageholders.com/ Total Guide to Poole, Poole 07814 080119 www.totalguidetopoole.com

Display & Storage Suppliers Shopfitting Warehouse, Wimborne 01258 859900 www.shopfittingwarehouse.co.uk

Distribution Clarendon Specialty Fasteners, Swindon 01793 439166 www.clarendonsf.com De Monchy Aromatics Ltd, Poole 01202 620888, Kong Company Ltd, Salisbury 01722 783211 www.kongcompany.com Pam International, Poole 07496 388327 www.paminternational.co.uk Riverside Aromatics Ltd, Poole 01202 679532 www.riversideaeromatics.com

Education Bournemouth University, Poole 01202 961961 www.bournemouth.ac.uk/ business-services Skills & Learning Adult Community Education, Poole 01202 123444 www.skillsandlearningace.com Solent University, Southampton 02382 013291 www.solent.ac.uk The Bournemouth English Book Centre, Poole 01202 712908 www.bebc.co.uk Touchstone Training Ltd, Bournemouth 07903 438381 www.touchstonetraining.co.uk Weymouth College, Weymouth 01305 208919 www.weymouth.ac.uk

Electrical Services Dextra Group PLC, Gillingham 01747 858100 www.dextragroup.co.uk

Chemring Technology Solutions Ltd, Poole 01202 628155 www.chemring.co.uk Downhole Tools International Ltd, Poole 01202 690001 www.dti.uk.com G K D Technik Ltd, Wimborne 01202 861961 www.gkdtechnik.com

Foresolutions Limited, Ringwood 023 80249860, foresolutions.co.uk Lashings World X1 Ltd, Ferndown 07846 947397 www.lashingsworld.com Quadrant2Design, Poole 01202 723500 www.quadrant2design.com Sandpolo Ltd, Aldeburgh 07796 693796 www.sandpolo.com Stir Events Ltd, Bournemouth 07869149976 www.stir-events.com

Facilities Management Candour Facilities Management Limited, Ringwood 07766 397605 www.candourfm.com

Financial Services

iec Ltd, Poole 01202 339559 www.iecltd.co.uk

Apex CB Financial Planning, Poole 01202 622223 www.apexcb.com

IS-Rayfast Ltd, Swindon 01793 439136 www.is-rayfast.com

Archway Financial Solutions LLP, RINGWOOD 01425 600616 www.archwayfs.com

Littlemore Scientific Engineering, Gillingham 01747 835550 www.elsec.co.uk

Baggette Wealth Management Ltd, Poole 01202 676983 www.baggette.co.uk

Modulift UK Ltd, Poole 01202 621511 www.modulift.co.uk

Blue Sky Financial Planning Ltd, Poole 01202 756560 www.blueskyfp.co.uk

Parvalux Electric Motors, Bournemouth 01202 512575 www.parvalux.com

Business Cash Enabler, Bournemouth 07732 627085 www.businesscashenabler.co.uk

Reidsteel, Christchurch 01202 483333 www.reidsteel.com

Cherry Mortgage & Finance Ltd, CHRISTCHURCH 01202 925365 www.cherryfinance.co.uk

Safi Valves Ltd, Poole 01202 624618 www.safi-limited.com Sentinel, Poole 03330124302, sentinelfs.co/

Church House Investment Management, Sherborne 01935 382620 www.ch-investments.co.uk

Smiths Metal Centres Ltd, Verwood 01202 893755 www.smithmetal.com

Creditplus, Poole 01202 684898 www.creditplus.co.uk

Spherea Test & Services Limited, Christchurch 01202 872800 www.spherea.com

First Capital Finance Ltd, Bournemouth 01202 434000 www.firstcapitalfinance.co.uk

Tides Marine International Ltd, Poole 01202 656773 www.tidesmarine.co.uk

Great Western Credit Union, Bristol 01179247309, MONEY@ WORK Bristol Credit Union

Ultra Electronics ENERGY, Wimborne 01202 850450 www.ultra-ncs.com

Greenfields Financial Management Ltd, Poole 01258 857101 www.greenfields.biz

Venture Precision Engineering Group Limited, Poole 01202 724100 www.vpeg.uk.co.uk

Ideal Financial Solutions, Poole 01202 916488 www.idealfinancialsolutions.co.uk

Environmental Services Carbon Kapture Ltd, Bournemouth 07798552234 www.carbonkapture.org

Investec Wealth & Investment Limited, Bournemouth 01202 208100 www.investecdfm.co.uk JRS Finance Group Limited, Ringwood 07825 286887 www.jrsassetfinance.co.uk

NFU Mutual West Dorset, Beaminster 01308 862774 www.nfumutual.co.uk/beaminster Peter Harding Wealth Management, Poole 01202 830730 www.peterhardingwm.co.uk Prosper Protect Limited / Prosper Mortgage Centre, Blandford Forum 01258 792274 www.prospermortgagecentre.co.uk Quilter Financial Advisers, Ringwood 07736 561429 www.linkedin.com/in/paul-read-16574633/ Redwood Business Finance Ltd, Bournemouth 07702 098884 www.redwoodbusinessfinance.co.uk SG Financial Ltd, Poole 07775 710551 www.sg-financial.com/ Shield Corporate Finance Ltd, London 01202 330200/07980 2 www.sellingabusinessformore.co.uk Strategic Solutions Chartered Financial Planners, Bournemouth 01202 769890 www.ssfs.co.uk Teachers Building Society, Wimborne 01202 843500 www.teachersbs.co.uk The Lewis Workplace Pension Trust, Poole 01202 738650 www.lewismastertrust.co.uk The Mortgage Explorer, New Milton 01425 627511 www.brooklandscommercialfinance.com/ TheNonExec, Ringwood 01202 828266 www.thenonexecutive.com Wavecrest Capital Ltd, Bournemouth 01202 779147 www.wavecrestcapital.co.uk WHIreland Wealth Management, Poole 01202 974111 www.whirelandwm.com Y-Not Finance, Ferndown 01202 912182 www.y-notfinance.co.uk

Food & Drink ABP Yetminster, Yetminster 01935 872777 www.abpfoodgroup.com BV Dairy, Shaftesbury 01747 851855 www.bvdairy.co.uk Harlees Fish and Chips, Wimborne 01202 602524 www.harlees.co.uk Keith Spicer Ltd, Wimborne 01202 863800 www.keith-spicer.co.uk Organix Brands Ltd, Bournemouth 07458 022789 www.organix.com Rossi International Ltd, Wimborne 01258 857210 www.rossiinternational.co.uk

Energy Efficiency Services

Floodmate, Poole 0800 932690077904744 www.floodmate.co.uk

Thermal & Acoustic Solutions Ltd, Christchurch 01202 487463 www.thermalacoustics.co.uk

SUEZ recycling and recovery UK, Maidenhead 0800 093 1103 www.suez.co.uk

Engineering

Event Management & Equipment

Lewis & Co (Investments & Pensions) Limited, Poole 01202 718400 www.lewisinvestment.co.uk

BH Live, Bournemouth 01202 055555 www.bhlive.org.uk

Life Matters, Poole 01202 025481 www.lifemattersfp.com

F C Douch & Son (Funerals), Wimborne 01202 882936 www.fcdouch.co.uk

Bournemouth 7s, Poole 01202 545630 www.diamondsportinggroup.com

Moneycorp, South West London 02078 287000 www.moneycorp.com

Nicholas O’Hara Funeral Directors Ltd, Wimborne 01202 882134, oharafunerals.co.uk/

A & M Defence & Marine Services Ltd, Wimborne 01202 828700 www.amdefencemarine.co.uk Aeronautical & General Instruments Ltd, Poole 01202 689022 www.agiltd.co.uk

more news online - www.dorsetchamber.co.uk/news

Lester Brunt Wealth Management, Wimborne Minster 01202 695801 www.lesterbrunt.co.uk

The Jordans & Ryvita Company, Dorchester 01305 751000 www.dorsetcereals.co.uk The White Hart Wimborne Ltd, Wimborne 01202 848478 www.whitehartwimborne.co.uk

Funeral Services & Directors

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Furniture Custom World Dorset Ltd, Ferndown 01202 896816 www.customworldbedrooms.co.uk

West Dorset Leisure Holidays, Bridport 01308 422139 www.wdlh.co.uk

ViewHR Ltd, Ringwood 01425 205390 www.viewhr.co.uk

Kimcell Ltd, Dorchester 01202 755300 www.kimcell.com Koreti, Poole 01202 650 333 www.koreti.com/

Home Improvements

Import/Export Services

G P & J Baker Limited, Poole 01202 266999 www.gpjbaker.com

Southern Softflow, Wimborne 01202 828241 www.southernsoftflow.co.uk

International Trade Matters, Bampton 01398 332881 www.internationaltradematters.com

Graphic Design

Home Technology

Insurance

Design Pit, Salisbury 01722 440654 www.designpit.co.uk

Living Home Technology, Poole 01202 775133 www.livinghometech.co.uk

A Plan Insurance Poole, Poole 01202 644390 www.aplan.co.uk/poole

Green Energy

Hotels & Conferencing

Voltalia UK PLC, London W6 07989 494455 www.voltalia.com

Bournemouth Carlton, Bournemouth 03300 283411 www.bestwestern.co.uk

All Insure Services Ltd, Blandford Forum 01258 488879 www.allinsureservices.co.uk

Health

Bournemouth Highcliff Marriott Hotel, Bournemouth 01202 557702 www.bournemouthhighcliffmarriott.co.uk

Bioenergetics Systems Technology Group Ltd, Poole 01202 785888 www.neshealth.com Bridge Health & Wellbeing, Christchurch 01202 473800 www.bridgehw.com BWT Physio, Poole 01202 749514 www.bwtphysio.co.uk CryoShower, Swanage 07532889488 www.cryoshower.co.uk DDC Dolphin Limited, Poole 01202 731555 www.ddcdolphin.co.uk Footfocus Podiatry, Ringwood 01425 837570 www.footfocuspodiatry.co.uk Healthful Mind Clinic, Wimborne 0333 7726233 www.healthfulmindclinic.co.uk Kestrel Medical Ltd, Broadstone 01202 658444 www.vocalzone.com

Chewton Glen, New Milton 01425 275341 www.chewtonglen.com Kingston Country Courtyard, Corfe Castle 01929 481066 www.kingstoncountrycourtyard.com Marsham Court Hotel, Bournemouth 01202 552111 www.marshamcourthotel.co.uk Minterne Estate, Dorchester 01300 341370 www.minterne.co.uk Oceana Hotels, Bournemouth 01202 298350 www.oceana-collection.com

Cornish Mutual, Truro 07814929262/ 01872 2 www.cornishmutual.co.uk Coversure Insurance Services (Poole & Weymouth), Poole 01202 929141/01305 4 www.coversure.co.uk/poole Gallagher Insurance Brokers, Bournemouth 08002 988707 www.ajg.com/uk/ NFU Mutual Wessex, Wareham 01929 553472 www.nfumutual.co.uk/wareham

Summer Lodge Hotel, Dorchester 01935 482000 www.summerlodgehotel.com The Hilton Bournemouth, Bournemouth 01202 804775 www.bournemouthhilton.com

UK Health Insurance, Poole 01202 756352 www.ukhealthinsurance.com

Liberty Private Care, Christchurch 01202 800494 www.libertyprivatecare.co.uk Livewell Dorset, Weymouth 01305 233105 www.livewelldorset.co.uk

Nuffield Health Bournemouth Hospital, Bournemouth 01202 702809 www.nuffieldhealth.com

Coleman Marine Insurance a Gallagher Company, Poole 01202 647400 www.stackhouse.co.uk

The Insurance Institute of Bournemouth, Bournemouth 01202 518242 www.localinstitutes.cii.co.uk/bournemouth

Village Hotel Bournemouth, Bournemouth 01202 416147 www.village-hotels.co.uk

Moors Manor Care Home - Barchester Healthcare, Ringwood 01202 863610 www.barchester.com

A-One Insurance Group, Ringwood 01425 480700 www.aoig.co.uk

Hillingdon HR, Poole 07795 558648 www.Hillingdonhr.co.uk HR Business Solutions Ltd, Bournemouth 07931 530497 www.hrbusinesssolutionsltd.co.uk

Vitality, Bournemouth 0345 279 8877 www.vitality.co.uk

Interior Design Margo and Mya Ltd, Dorchester 01305 235503 www.margoandmya.co.uk

IT A B S Computer Systems Ltd, Poole 01202 770900 www.absgb.com

Netriver Systems Limited, Weymouth 02087 060995 www.netriver.co.uk Newburgh Networks Limited, Blandford forum 01258 444999 www.newburghnetworks.com QuoStar Solutions Ltd, Bournemouth 0845 644 0331 www.quostar.com SecQuest Information Security Ltd, Southampton 0345 19 31 337 www.secquest.co.uk Sense IT Support, Ringwood 01425 267267 www.sensesupport.co.uk SPC IT, Poole 01202 935593 www.spcit.co.uk Target IT Services, Bournemouth 01202 538488 www.target-its.co.uk TECHNEDs Ltd, Poole 03333 031047 www.techneds.co.uk The Data Vault, Bournemouth 01202 375079 www.thedatavault.uk

Landscape Services Eazy Garden Ltd, Ferndown 01202 978373 www.eazygarden.co.uk

Landscape Supplies & Aggregates M B Wilkes, Wimborne 01258 857465 www.mbwilkes.com Suttle Stone Quarries, Swanage 01929 439444 www.suttles.co.uk

Lifts Supply & Installation Bourne Lifts Ltd, Ferndown 01202 582923/07808 8 www.bournelifts.co.uk

Local Authority BCP Council, Bournemouth 01202 454630 www.bcpcouncil.gov.uk

Jurassic HR, Weymouth 07873 874478 www.jurassichr.com

Rewrite Your Story, Dorchester 0845 004 5777 www.rewriteyourstory.org.uk

APARO Ltd, Poole 02034882774 www.aparo.co.uk

Lumine Development Ltd, Shaftesbury 07841 068727 www.lumine.co.uk

Therapy Partners, Poundbury, Dorchester 08455274809 www.therapypartners.co.uk

Bournemouth Digital, Bournemouth 01202 800994 www.bournemouth.digital

Nicola Green Consultancy, Gillingahm 07795655507 www.nicolagreenconsultancy.co.uk

C3IA Solutions Limited, Poole 01202 721123 www.c3ia.co.uk/

Health & Safety

Purple HR Ltd, Wimborne 01202 801047 www.purplehr.co.uk

Chillblast, Poole 01202 068333 www.chillblast.com

Rely HR & Training Services, Dorchester 01305 889781 www.rely.company

ENHANCED, Poole 01202 308000 www.enhanced.co.uk

A & E Connock (Perfumery & Cosmetics) Ltd, Wimborne 01425 653367 www.connock.com

Skora HR, Poole 01202 241763/07730 7 www.absoluteworks.co.uk/hr-dorset/

Glitch IT Limited, Christchurch 01202 237996 www.glitch.services

A B Precision (Poole) Ltd, Poole 01202 665000 www.abprecision.co.uk

Streetwise HR Ltd, Bournemouth 0844 682 7488 www.streetwisehr.co.uk

ITEC Connect Ltd, Wimborne 01202 848866 www.itecgroup.co.uk

Abbey Supply Co Ltd, Poole 01202 623258 www.abbeysupply.com

Holiday Parks

The HR Team South Coast LTD, Poole 01202 701414 www.thehrteam.co.uk

Juice Broadband, Poole 01202 332331 www.juice-broadband.com

Ability Projects Ltd, Poole 01202 305800 www.abilityprojects.com

Hoburne Ltd, Christchurch 01425 277661 www.hoburne.com

Treenhill Consulting Ltd, Fordingbridge 07508 424502 www.treenhill.co.uk

Keyfort Ltd, Bournemouth 08448 014580 www.keyfort.co.uk

AlfaTronix Ltd, Poole 01202 715517 www.alfatronix.com

A3C (U.K.) Limited, Blandford Forum 07702 013198 www.a3c.co.uk Chris Cahill Ltd (H&S), Dorchester 07836656749 www.chriscahill.co.uk Fire Door Controls, Ferndown 0845 2260536 www.firedoorcontrols.co.uk Quadrant Safety, Poole 01202 622391 www.quadrantsafety.com

November 2021 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

Dorset Council, Dorchester 01305 221000 www.dorsetforyou.com Dorset Local Enterprise Partnership, Poole 01202 962719 www.dorsetlep.co.uk/invest-in-dorset/

Manufacturing

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Alltrista Plastics Limited, Christchurch 01202 483636 www.jadexinc.com

Focal Point Fires, Christchurch 01202 499330 www.focalpointfires.co.uk

Polyhose (UK) Ltd, Christchurch 01202 478334 www.polyhose.com

Marketing PR & Web Developers

Ashland Industries Europe – ISP Microcaps UK Ltd, Poole 01202 627352 www.ashland.com

Get Fresh Cosmetics Ltd, Bournemouth 01202 859059 www.bombcosmetics.co.uk

Precision Acoustics Ltd, Dorchester 01305 264669 www.acoustics.co.uk

B4B Marketing, Poole 01202 684400 www.b4b.co.uk

Greens Combustion, Poole 01202 607563 www.greenscombustion.com

Primetals Technologies Limited, Christchurch 01202 331000 www.primetals.com

ASM Assembly Systems (Weymouth)., Weymouth 01305 760760 www.asm.com BEST Fittings Ltd, Gillingham 01747 312672 www.bestfittings.co.uk BOFA International Ltd, Poole 01202 699444 www.bofa.co.uk

Griff IVD Ltd, Yeovil 07778 997464 www.Griff-ivd.com Hamworthy Combustion Engineering, Poole 01202 662717 www.johnzinkhamworthy.com

R. Hamilton & Co. Ltd, Mere 01747 860088 www.hamilton-litestat.com RHH Franks, New Milton 01425614730 www.rhhfranks.com Rowland Sandwith Ltd, Wimborne 01202 882323 www.h-h-hancock.co.uk

Caron Khan Consultancy, Bournemouth 07967 524578 www.caronkhan.co.uk Darren Northeast PR Ltd, Bournemouth 01202 676762 www.darrennortheast.co.uk Dorset Media, Ferndown 07516 679004 www.dorset-media.com Dorset Tech, Gillingham 01258 808577 www.dorset.tech

Bowmill Engineering Ltd, Poole 01202 266266 www.bowmill.co.uk

Heatric Division of Meggitt (UK) Ltd, Poole 01202 627084 www.heatric.com

British Diamond Wire Die Co Ltd, Poole 01202 745104 www.balloffetdie.com

Honeywell Analytics Ltd, Poole 01202 676161 www.honeywellanalytics.com

C R Instruments ltd, Christchurch 01202 989822 www.crinstruments.co.uk

Hydreco Hydraulics Limited, Poole 01202 627500 www.hydreco.com

Sargasso Worldwide Industrial Limited, Sturminster Newton 07743 877690 www.sargassoworldwide.com

C.C.Moore & Co Ltd, Sturminster Newton 01963 362234 www.ccmoore.com

I C B Waterproofing, Poole 01202 785200 www.icb.uk.com

Senscient, Poole 01202 606460 www.msasafety.com

Motley.co.uk, Sturminster Newton 01258 807695 www.motley.co.uk

Caleva Process Solutions Ltd, Sturminster Newton 01258 471122 www.caleva.co.uk

I C Brindle & Co Ltd, Broadstone 01202 657814 www.icbrindle.com

Solentim Ltd, Wimborne 01202 798510 www.solentim.com

Media & Film

Industrial Abrasives Ltd, Christchurch 01202 303362 www.indab.com

Sontronics, Poole 01202 722583 www.sontronics.com

Kallo Foods Ltd, Camberley 01276 609000 www.kallo.com

Strouden Joinery, Poole 01202 696123 www.stroudenjoinery.com

Carlisle Fluid Technologies UK Ltd, Bournemouth 01202 571111 www.carlisleft.eu CBRNergetics Ltd, Poole 01202 800298 www.cbrnergeticsltd.com CDA Products Limited, Shaftesbury 01747 352999 www.cdaproducts.co.uk Concept Cables Ltd, Blandford Forum 01258 480603 www.conceptcables.com Confex Technology Ltd, Poole 01202 881466 www.confexuk.com Coty International BV, Bournemouth 01202 524141 www.coty.com/ Cygnus Instruments Ltd, Dorchester 01305 265533 www.cygnus-instruments.com Darlena Ltd, Bournemouth 01202 302010 www.darlena.co.uk

KVP EU Ltd, Beaminster 01308 867020 www.kvpvet.com Lillidale Ltd, Wimborne 01202 848456 www.lillidale.co.uk Lotek UK Ltd, Wareham 01929 552992 www.lotek.com Lush Manufacturing Ltd, Poole 01202 664040 www.lush.co.uk Magicard Ltd, Weymouth 01305 470000 www.magicard.com Marden Edwards Ltd, Wimborne 01202 861200 www.mardenedwards.com

Dometic Group Ltd, Blandford Forum 03446 260141 www.dometicgroup.com

Motion Control Products Ltd, Bournemouth 01202 599922 www.motioncontrolproducts.com

Electronic Technicians Ltd, Wimborne 01202 897722 www.etluk.co.uk

Neal’s Yard Remedies, Gillingham 01747 834665 www.nealsyardremedies.com

Enovation Controls Ltd, Salisbury 01722 410055 www.enovationcontrols.eu

NETZSCH Pumps & Systems Ltd, Dorchester 01935 483900 www.netzsch.com

Farrow & Ball, Wimborne 01202 876141 www.farrow-ball.com Ferrari Stainless & Alloys Limited, Three Legged Cross 01202 823346 www.ferraristainless.com

Nexus Cooling Ltd, Poole 01202 250100 www.nexuscooling.co.uk Nunet Ltd, Ringwood 01202 821572 www.nunetsolutions.co.uk

S K C Ltd, Blandford Forum 01258 480188 www.skcltd.com

Superior Seals Limited, Wimborne 01202 854335 www.superiorltd.com Thompson Valves Ltd, Poole 01202 647827 www.thompson-valves.com Time & Data Systems International Ltd, Poole 01202 723535 www.tdsi.co.uk Trimetals Limited, Blandford Forum 01258 459441 www.trimetals.co.uk Tyrol Tyre Sealant Manufacturer, Christchurch 01202 470257/07710 4 www.tyrol.org.uk Vapormatic UK Limited, Exeter 01392 435461 www.vapormatic.com Violegen, Poole 01202 026656 www.violegen.com Wessex Filters Ltd, Poole 01202 671671,

Key Digital Agency Ltd, Dorchester 01305 542000 www.key.digital Mauveworx, Wimborne 01202 865100 www.mauveworx.com

Bauer Media, Fareham 01489 481057 www.wave105.com Dorset Biz News Ltd, Poole 07838 858228 www.dorsetbiznews.co.uk Global Brand Communications, Bournemouth 01202 727070 www.discoverglobal.co.uk Plato Video Ltd, Bournemouth 07557 448526 www.platovideo.co.uk

Motivational Speaker & Trainer Peter Radford Speaker, Sturminster Newton 07884 946219/ 012588 www.peterradfordspeaker.com

Motoring Sales & Servicing Breeze Volkswagen, Poole 01202 713000 www.breeze-volkswagen.co.uk E T S Truck & Van, Poole 01202 669339 www.etstrucks.co.uk Hendy Group, Eastleigh 023 8024 2616 www.hendy.co.uk/ Hughes International Ltd, Poole 01202 744777 www.hughesint.com

Willie’s Cacao, Cullompton, * www.williescacao.com

OKO Global LLP, Tiverton 02078 703156 www.oko.com

WRES Ltd, Poole 01202 674480 www.wres-welding.co.uk

Poole Audi, Poole 01202 775050 www.pooleaudi.co.uk

Wyndham Page Ltd, Poole 01202 734656 www.wyndhampage.com

Star Tech Ltd, Poole 01202 694758 www.star-tech.co.uk

Yunex Limited a Siemens Company, Poole 01202 782000 www.siemenstraffic.com

Volvo Cars Poole, Poole 01202 065555 www.volvocarspoole.co.uk

Marine

Paul Wintle Notary Public, Bournemouth 01202 267818 www.notarypublicpoole-pwintle.com

Field International Limited, Poole 01202 676331 www.fieldinternational.com

Oakmount Control Systems Ltd, Yeovil 01935 478588 www.oakmountcs.net/data

FireSTOP Manufacturing Ltd, Dorchester 01305 213112 www.firestopltd.co.uk

Packline Ltd, Poole 01202 307700 www.packline.co.uk

Actisense, Poole 01202 746682 www.actisense.com

Flowbird Transport Limited, Poole 01202 339339 www.flowbird.group/transport

Physicool Ltd, Dorchester 07778 274265 www.physicool.co.uk

Fireboy Xintex UK Operations Ltd., Poole 08453 899462 www.fireboy-xintex.com

more news online - www.dorsetchamber.co.uk/news

Intergage Ltd, Wimborne 01202 684009 www.intergage.co.uk

Notary Services

Office Furniture Osmond Ergonomics, Wimborne 01202 850550 www.ergonomics.co.uk

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Office Supplies Ace Office Environments Ltd, Bournemouth 01202 240000 www.aceoffice.co.uk

Patents & Trademarks IP Consult, Swanage 01929 421925 www.ipconsult.co.uk

Pharmaceutical PHARMAQ Ltd, Fordinbridge 01425 656081 www.pharmaq.no

Photographer Andrew Plant Photography & Video, Wimborne 01202 886375 www.andrewplantphotography.com

Liz Lean PR, Poole 01202 701828 www.lizleanpr.co.uk

The Paddock Pantry Ltd, Sturminster Newton 01258 473336 www.thepaddockpantry.co.uk

Publications IMS Group, Bournemouth 01202 611100 www.ims-group.co.uk Local IQ, Bournemouth 07767 667785 www.bournemouthecho. co.uk/dorsetecho.co.uk Pulford Publicity Ltd (inc. Mags4Dorset & Brightbox Designs), Ferndown 01202 870270 www.mags4dorset.co.uk

Recruitment Aspire Jobs Ltd, Ringwood 07974429217 www.aspirejobs.co.uk

South Coast Virtual Tours, Highcliffe 01425 333161 www.southcoastvirtualtours.co.uk

Bijou Recruitment, Bournemouth 07941 319420 www.bijourecruitment.com

Printing Services & Supplies

Mploy Staffing Solutions Ltd, Poole 01202 668360 www.mploystaff.com

BCP Media Group Ltd, Poole 01202717535 www.bcp.co.uk C M P Printing Limited, Poole 01202 739993 www.cmp-uk.com Print In The Bag, Dorchester 08000949392 www.printinthebag.co.uk The Minster Press, Wimborne 01202 882277 www.printsolutions.co.uk The Print Agency, Wimborne 01202 872777 www.theprintagency.com Xerocad Limited, Ferndown 01202 897297 www.xerocad.co.uk

Process & Technology Consultant Futurum Consulting Ltd, Salisbury 0333 3399926 www.futurum-consulting.co.uk

Property Management GH Property Management Ltd, Southampton 03453 080988 www.gh-propertymanagement.co.uk

Property Sales and Rental ASHLEY PROPERTY GROUP, Prestwick 07532020134 www.ashleypropertygroup.com ASN Capital, Bournemouth 01202 771441 www.asncapital.com Castleman Estate Agents, Ferndown 01202 117288 www.castlemanestateagents.co.uk

Dutton Gregory Solicitors LLP, Bournemouth 01202 315005 www.duttongregory.co.uk

Retail & Commercial Interiors

Ellis Jones Solicitors LLP, Bournemouth 01202 525333 www.ellisjones.co.uk

Creative Retail Solutions, Poole 01202 233088 www.creativeretailsolutions.co.uk

Frettens LLP, Christchurch 01202 499255 www.frettens.co.uk

Kiwi Design, Verwood 01202 822634 www.kiwidesign.co.uk

Gunnercooke LLP Bournemouth Hub, Bournemouth 03330 143 401, gunnercooke.com/

Reward Scheme

Humphries Kirk, Wareham 01305 251007 www.hklaw.eu

Cordoba Rewards Ltd, Bournemouth 01202 133581 www.cordobarewards.co.uk

Security RFS Technology Ltd, Wimborne 01425688466 www.rfstechnology.com

Oyster Recruitment Limited, Poole 03333 443034 www.oyster-recruitment.co.uk Rubicon Recruitment Group, Poole 01202 680311 www.rubiconpeople.co.uk

Serviced Offices

TeamJobs, Poole 01202 445700 www.teamjobs.co.uk The Work Shop, Ringwood 01425 489393 www.thework-shop.co.uk Vardey Recruitment, Bournemouth 07816873747 www.vardeyrecruitment.com

Recycling & Waste Eco Sustainable Solutions, Christchurch 01202 593601 www.thisiseco.co.uk

Removals & Storage Leatherbarrows Removals & Storage Ltd, Christchurch 01202 578581 www.leatherbarrows.co.uk Maidmans Moving and Storage Limited, Poole 01202 681 397 www.maidmans.com Store & Secure Self Storage, Bournemouth 01202 520220 www.storeandsecure.co.uk

Retail Brewery Square, Dorchester 01305 267777 www.brewerysquare.com

Endeavour Property Group Ltd, Poole 07703611191 www.endeavour-properties.co.uk

Dacombes of Wimborne, Wimborne 01202 882615 www.dacombesofwimborne.com

Goadsby & Harding (Survey & Valuation) Ltd, Bournemouth 01202 550000 www.goadsby.com

Emergency vehicle services Ltd / K9 Cars, Poole 07454 999999 www.K9-cars.com

Move On Sales and Lettings, Poole 01202 711169 www.moveonrentals.com

New Look Retailers LTD, Weymouth 01305 765000 www.newlook.com

Public Relations & Marketing Consultants

OnBuy.com, Poole 01202 048630 www.OnBuy.com

Deep South Media Ltd, Poole 01202 534487 www.deepsouthmedia.co.uk

The Dolphin Shopping Centre, Poole 01202 673906 www.dolphinshoppingcentre.co.uk

November 2021 | Dorset Business Focus

Bayside Business Centre Ltd, Poole 01202 282042 www.baysidebusinesscentre.co.uk BizSpace Poole & Christchurch, Poole 01202 853100/01202 0 www.bizspace.co.uk/spaces/poole

Signage

D J Property, Weymouth 01305 778896 www.djproperty.com

Watt to Wear Ltd, Wiveliscombe 01984 622010 www.watt-to-wear.co.uk

Vanguard Security Services Ltd, Bournemouth 01202 523573 www.vanguard-services.co.uk

Sheridan Maine Recruitment Ltd, Bournemouth 01202 970970 www.sheridanmaine.com

Coles Miller Solicitors LLP, Poole 01202 673011 www.coles-miller.co.uk

Signs Express Bournemouth, Christchurch 01202 797239 www.signsexpress.co.uk/ branch/bournemouth

Social Media Agency South Coast Social Ltd, Bournemouth 01202 985022 www.southcoastsocial.com

Software/ Cloud Services Chittak, Bournemouth 01202 611711 www.chittak.co.uk Optimum BI Limited, Christchurch 07968054992 www.optimumbi.com Servana Managed Services Ltd, Bournemouth 01202 026522 www.servanamanaged.com Solweb Ltd, Ferndown Industrial Estate 01202 232846 www.solweb.co.uk Spyrosoft Ltd, Ferndown 01202 862311 www.spyro-soft.com Talk Think Do, Wimborne 01202 375647 www.talkthinkdo.com V88 Apps, Poole 07721 776312 www.v88.co.uk

Solar/Green Energy

Laceys Solicitors LLP, Bournemouth 01202 377800 www.laceyssolicitors.co.uk Lester Aldridge LLP, Bournemouth 01202 786161 www.lesteraldridge.com Matthew and Matthew, Bournemouth 01202 437179 www.mm4law.co.uk Paris Smith LLP, Southampton 023 8048 2482 www.parissmith.co.uk Preston Redman LLP, Bournemouth 01202 292424 www.prestonredman.co.uk Steele Raymond LLP, Bournemouth 01202 204598 www.steeleraymond.co.uk Trethowans, Bournemouth 01202 338585 www.trethowans.com

Sports & Leisure AFC Bournemouth, Bournemouth 01202 726322 www.afcb.co.uk Bowl Central, Bournemouth 01202 093000 www.bowlcentral.co.uk Dorset County Football Association, Poole 01202 682375 www.dorsetfa.com Dudsbury Golf Club Hotel & Spa, Ferndown 01202 593499 www.dudsburygolfclub.co.uk Hoburne Golf, Verwood 01202 814088 www.hoburnegolf.com Individuality Swimming Ltd, Poole 01202 031701 www.individualityswimmingandfitness. co.uk/ Muc-Off Ltd, Poole 01202 307790 www.muc-off.com Rock Reef (Bournemouth Pier), Bournemouth 01202 983983 www.rockreef.co.uk Rockley Watersports Ltd, Poole 01202 677272 www.rockleywatersports.com

Stonemasons

W H White Limited, Wimborne 01202 612504

Portman Stone Limited, Christchurch 01202 484340 www.portmanstone.com

Solicitors

Telecommunications

Barker Brettell LLP, Southampton 02380 336970 www.barkerbrettell.co.uk

4Com plc, Bournemouth 03304 444444 www.4com.co.uk

Battens Solicitors Ltd, Dorchester 01305 250560 www.battens.co.uk

Buzz Networks Ltd, Poole 02034 888812 www.buzzconnect.co.uk

/company/dorset-chamber/

/dorsetchamber

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Citrus Telecommunications Ltd, Bournemouth 03451 939393 www.boxclever-solutions.co.uk City Fibre Holding Ltd, Bournemouth 02035 100602 www.cityfibre.com Crystal Clear Telecom Ltd, Bournemouth 01202 941040 www.crystalcleartelecom.co.uk

Town Planning Consultants

Transport & Logistics

Utilities

Chapman Lily Planning Ltd, Wareham 01929 553818 www.clplanning.co.uk

Brittany Ferries, Poole 08712 440411 www.brittany-ferries.co.uk

Business Savings Experts, Shaftesbury 01963548008 www.businesssavingsexperts.co.uk/

Intelligent Land, Ferndown 01202 570471 www.intel-land.com

Channel Seaways Ltd, Poole 01481 723400 www.channelseaways.co.uk

D&A Procurement Ltd, Bournemouth 07956 311336 www.daprocurement.co.uk

Training

John Pipe Limited, Poole 01202 715888 www.johnpipe.co.uk

Power Audit.UK, Wimborne 0800 304 7588 www.poweraudit.uk

More Bus / Excelsior Coaches, Poole 01202 338420 www.morebus.co.uk

U4L Limited, Bournemouth 01202 800200 www.u4luk.com

Poole Harbour Commissioners, Poole 01202 440210 www.phc.co.uk

Vehicle Leasing

Giganet Ltd, Fareham 01489555670 www.giga.net.uk

Arena4Finance, Wimborne 01202 849691 www.arena4finance.co.uk

Grapevine (Telecoms & IT), Poole 01202 644434 www.grapevine.uk.com

Aspire Training Team, Bournemouth 01202 551553 www.aspiretrainingteam.co.uk

International Push to Talk Ltd, Christchurch 01202 240366 www.iptt.co.uk

Contact Consulting (UK) Ltd, Dorchester 01305 257430 www.contactconsultinguk.com/

Phones 4 Business Limited, Bournemouth 01202 705030 www.phones4business.com Squire Technologies Ltd, Dorchester 01305 757314 www.squire-technologies.co.uk Telesoft Technologies Ltd, Blandford 01258 480880 www.telesoft-technologies.com TTS Media & Communications Ltd, Beaminster 01308 888020 www.facebook.com/ groups/247229492149705 VoIP Unlimited, Poole 01202 612000 www.voip-unlimited.net

Tool Hire & Sales EquipAxxess Limited, Bournemouth 01202 768383 www.equipaxxess.com

Dragonfly Wellness Dorset, Shaftesbury 07979 052236 www.dragonflywellnessdorset.com Exalt Training Ltd, Wareham 07889 502247 www.exalt-training.com LDS Training, London 02039 209348 www.ldstraining.co.uk Locomotivation, Poole 01202 567204 www.locomotivation.co.uk Micro Nav Limited, Bournemouth 01202 764444 www.micronav.co.uk Ouch Training Team Ltd, Wimborne 01202 880999 www.ouchtraining.co.uk Pitman Training Bournemouth & Poole, Bournemouth 01202 031712 www.pitman-training.com

PRC Streamline Group (Taxis & Executive Transport), Bournemouth 01202 373737 www.prcstreamline.co.uk The Avocado Shop Ltd, Chobham 07925 431589 www.theavocadoshop.co.uk Yellow Buses and Coaches, Bournemouth 01202 636046 www.yellowbuses.co.uk

Travel Ally Case Travel Counsellors for Leisure, Bournemouth 01202 375180 www.travelcounsellors.co.uk/ally.case Condor Ferries Ltd, Poole 03456 091030 www.condorferries.com Katharine Cleall Travel Counsellors for Business, Ringwood 01202 802166 www.tctravelmanagement. co.uk/katharine.cleall

Autoclub Car Leasing, Bournemouth 01202 925853 www.leasing.autoclub.co.uk Dorset Car Leasing, Poole 07881 702500 www.dorsetcarleasing.uk

Vehicle Rental Abacus Vehicle Hire - Horton Commercials, Wimborne 01202 877790 www.abacusvanhire.co.uk

Windows & Double Glazing ZODA, Weymouth 0300 3035405 www.zoda.co.uk

Workwear Site Safety Limited, Wimborne 01202 870555 www.sitesafetylimited.co.uk Tower Supplies, Poole 01202 718000 www.towersupplies.com

TO JOIN THE DORSET CHAMBER Visit: www.dorsetchamber.co.uk/join #GetBusinessDone

more news online - www.dorsetchamber.co.uk/news