Dorset Business Focus | August 2020

COMPLIMENTARY

DORSET CHAMBER OF COMMERCE AND INDUSTRY OFFICIAL BUSINESS MAGAZINE | ISSUE 19, AUGUST 2020

QUARTERLY ECONOMIC SURVEY RESULTS SWIFT AND SUBSTANTIAL ACTION REQUIRED FOR DORSET

THE IMPACT OF COVID-19 ON THE ECONOMY

BREXIT UPDATE

LAUNCH OF BUSINESS RESILIENCE PROGRAMME

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DORSET DORSET BUSINESS BUSINESS FOCUS FOCUS // WELCOME WELCOME

Hello and a warm welcome to the August edition of Dorset Business Focus, Dorset’s only monthly business publication.

As I write this introduction, I am in my second day of self-isolation following my recent return from Spain, the requirement to self-isolate being introduced whilst my wife and I were away. Whilst not being ideal I am fortunate in so much that I can work from home quite easily.

However, this isn’t the case for many and we will all have read numerous articles and debates over this controversial decision. It’s also been severely felt in Spain and people I spoke to who in the hospitality industry, including the owners of the small restaurant by our villa, are devastated at the Government advice that we should only travel to Spain if absolutely essential and the long-term impact on their business.

We will also have been reading about concerns of a second spike and local areas having to go back in to a lock-down type situation. There is no doubt the threat of a second spike is real and this is obviously a huge concern given the impact of COVID 19 on our economy to date.

It’s vital we continue to take every step and precaution in protecting our staff and our customers whilst seeking to back to go work and some form of normality. We’ve seen huge devastation on the economy over the last few months and it’s vital that the Government provides every stimulus to help get business and the economy moving.

We are seeing some success stories and I’ve heard some really positive reports from some

businesses around trading conditions; however, this certainly isn’t the case for many and reports on the economy make grim reading.

Businesses that are re-opening have a legal responsibility to protect both employees and visitors to their sites and there should be risk assessments in this respect. For employees with fewer than 5 staff you are not legally required to document this; however, I would suggest common sense means any business should document this so this is clear and all staff and visitors can see this.

I have undertaken the risk assessment for the Dorset Chamber offices as part of our phased re-opening and I have to say, it does open your eyes in terms of the steps we need to take to properly protect our employees and visitors and it is an exercise that should be taken seriously. You can read our risk assessment on our website and if you’d like any help or tips on this, please don’t hesitate to get in touch and we can share our experience and signpost your expert help if required.

We also now face the additional challenges of Brexit which will impact on many businesses – including the new requirement for a Customs Declaration for any UK business that is either exporting or importing goods from the UK from next year. Many businesses are as yet unprepared and we can offer support and advice on both Brexit and Customs Declarations.

If you need any advice or support on any of these issues above, we can help and please don’t hesitate to contact us.

Ian Girling Chief Executive Dorset Chamber of Commerce and Industry

Contents 06 Brexit update 07 BCC Quarterly Recruitment Outlook 11 President’s Column 13 Vitality become official shirt sponsor of AFC Bournemouth 14 Joining Lester Aldridge during the recent lockdown 17 The impact of covid-19 on the economy 19 BOFA launches Direct Aerosol Extraction Technology

20 Member to member offers 22 Job retention bonus: summer economic update 25 New Faces, New Places 27 Affiliated Town Chambers 29 Hangar vision becomes reality with VR 30 New members 35 Talbot Village Trust donates to rape crisis service 36 5 Benefits of massage in the summer

40 Dorset business to benefit from Dorset LEP crowdnfunder initiative 43 International trade 40 Dorset business to benefit from Dorset LEP crowdnfunder initiative 44 Morebus is ‘good to go’ - as Dorset begins to emerge from hibernation 51 Driven - by Steve Bulley 54 Events and training 56 - 62 Dorset Business Directory

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BCC Quarterly Economic Survey DESIGN, PRODUCTION AND SALES Production Manager Ben Pulford ben@pulfordpublicity.co.uk

Chamber House, Acorn Office Park Ling Road, Poole, Dorset BH12 4NZ T. 01202 714800 W. www.dorsetchamber.co.uk more news online - www.dorsetchamber.co.uk/news

Lead Designer Louis Pulford

EDITORIAL

Steve Bulley

steve.bulley@dcci.co.uk

louis@pulfordpublicity.co.uk

Media Sales

01202 941466

01202 893430 www.pulfordpublicity.co.uk 3

DORSET BUSINESS FOCUS / NEWS

BRITISH CHAMBERS OF COMMERCE QUARTERLY ECONOMIC SURVEY Q2 2020 The British Chambers of Commerce’s Quarterly Economic Survey is the UK’s largest independent survey of business sentiment and a leading indicator of UK GDP growth.

The most recent results find that UK economic conditions deteriorated at an unprecedented rate in the second quarter of 2020, with eleven of the 14 key service sector QES indicators falling to their lowest level in the survey’s 31-year history.

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results demonstrate the need for swift and substantial action.

“TheOurGovernment has one chance to jumpstart the economy and business confidence over the coming weeks – and they must take it.

Business communities across the UK want to see a clearer, bolder roadmap to recovery that helps them restart, rebuild and renew. The UK cannot meander its way back to success in this era of uncertainty.

The only way to re-kindle business and consumer confidence is to demonstrate an absolute and unshakeable focus on boosting the economy over the coming months.

”

Adam Marshall Director General, British Chambers of Commerce

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DORSET BUSINESS FOCUS / NEWS

LOOKING AHEAD The survey of 7,700 businesses also finds that most forwardlooking indicators dropped to record lows for both services firms and manufacturers. The balance of firms confident that turnover will increase over the next twelve months dropped to its lowest level on record among services firms. The balance of firms reporting improved cashflow – a key indicator of business’ health – is also at its lowest level for both sectors.

ABOUT THE QES The Quarterly Economic Survey is the flagship economic survey from the British Chambers of Commerce. It is a prominent tool used to measure the state of business sentiment and is monitored by a range of national and international organisations, including the Bank of England, HM Treasury, and the European Commission.

The BCC Q2 2020 QES is made up of responses from 7,706 businesses across the UK. Firms were questioned between 18 May and 12 June 2020. In the manufacturing sector, 1,709 firms responded, employing approximately 162,800 people. 67% (1,149) of manufacturing respondents were exporters. In the services sector, 5,997 businesses responded, employing approximately 422,100 people. Of the services sector participants, 37% (2,233) were exporters. more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / NEWS

Brexit Update

by Camilla Call, Brexit Advisor

Since publishing the Brexit update in last month’s magazine, where we noted that it felt like not much was coming out from Government, we’ve seen a flurry of updates and even some leaked communications via the media.

First we heard via Business Insider of a leaked letter from Liz Truss, International Trade Secretary, to Rishi Sunak and Michael Gove on her concerns for how the proposed border plans leave the UK exposed to legal, security and political risks. She outlined four concerns involving the staged approach and World Trade Organisation (WTO) challenge, controls at the border, tariff assessment and collection, and Northern Ireland Protocol risks.

A couple of days after this saw details outlined in the media about the Government’s plan to launch a “Get Ready for Brexit” campaign, a second attempt after the first was pulled three days before we were due to leave the EU on 31 October 2019 due to extending the transition period. The Government then shared details via the 206-page document ‘The Border with the European Union – Importing and Exporting Goods’, insisting this gives businesses the clarity needed to plan. This document advises businesses to get a customs intermediary to deal with the “complicated” requirements, a service offered by the International Trade Team at Dorset Chamber.

Following this, an article published by Government outlined investment of £705 million in new infrastructure to prepare the UK for the end of the transition period. This also shares 6

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how they’ll be delivering a public information campaign, “The UK’s new start: let’s get going”, aimed at everyone from the “managing director of a multinational conglomerate or a family business; a UK citizen resident in the EU or planning to work abroad”.

We then heard of a study by the Institute of Directors showing that three out of four firms, particularly in manufacturing, weren’t prepared for the end of the transition period due to a lack of clarity and half were unable to prepare because of this. These are concerning figures, particularly for Dorset with a large number of manufacturing firms. 69% of the directors surveyed stressed the importance of securing a deal with the EU as opposed to exiting on World Trade Organisation (WTO) terms. Considering that talks between the UK and EU have been strained, with limited progress due to both sides being unwilling to compromise, again this is concerning for our local, and national, companies.

The Institute for Government then published the paper ‘Preparing Brexit – the scale of the task left for UK businesses and government’.

This concludes that coronavirus has made it even more difficult for businesses to prepare, uncertainty about our future relationship with the EU also hinders preparations, preparation will /company/dorset-chamber/

not avoid disruption and Brexit does not end on 1 January 2021. This also outlines several pointers for what the government should do to support businesses, including targeting information and support to the least prepared businesses, namely small and medium sized businesses (SMEs) that lack professional support and are least prepared. This is a consideration for us in Dorset with a large number of SMEs. Now we have a bit more clarity from Government on the plans being rolled-out, we’ll keep close to how our local businesses react to this and whether they feel it’s enough for them to prepare with. As businesses must be fully proficient in the new customs requirements by 1 January 2021 we are drawing attention to the importance of this. At Dorset Chamber we can facilitate businesses’ upcoming requirements either by providing the customs intermediary service or by arranging training to enable businesses to do this themselves. Dorset Chamber delivers a free of charge Brexit advice service to all businesses, funded by BCP Council and Dorset Council.

For information and advice please contact us at gateway@dcci.co.uk / 01202 714800 or visit dorsetchamber.co.uk. Article is correct as of the date of publication.

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DORSET BUSINESS FOCUS / NEWS

Sunseeker’s latest ‘Beach Club’ success driven by investment New Product Development (NPD) is the lifeblood of companies like Sunseeker; designing, engineering and manufacturing cutting-edge yachts that fire the imagination of wealthy owners who can afford to buy anything.

But given the turmoil and uncertainty of recent months, this surely has to be placed on the backburner? No one would notice if that paused for a year or two? Would they?

The pressures on all businesses, large and small, are immense at the best of times, let alone during a pandemic that will be recorded in history as one on the most disruptive economically of all time.

Sunseeker is not immune to those forces and is only now re-starting full production after temporarily closing in response to HM Government guidelines. Prioritising what to spend working capital on is not an exact science so committing to continue with up to £60 million of investment over four years is not insignificant.

Its importance is most readily understood

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however when exhibiting at the next boat show or presenting to a client here in Poole. What drives our market is an insatiable appetite for innovation, whether that be performance, efficiency, comfort, entertainment or safety; the client is prepared to spend considerable sums to buy the very best, manufactured here in Dorset by an incredibly talented team, passionate about the smallest of details.

Since Sunseeker announced the launch of its new reimagined ‘Beach Club’ concept, there has been unprecedented interest from customers, keen to learn how this single innovation will revolutionize their time onboard. For many owners, being as close to the water as possible is a primary driver for owning a yacht. As yachts get larger however, the space afforded to this key entertainment area has not always been considered and proportional, until now.

By reimagining the transom design of its all-new revolutionary 87 Yacht, the new footprint allows for plentiful storage of a large jet-tender, jet-skis, Seabobs and other PWC, all launched via the integrated hydraulic bathing platform.

Ease of access to the water is afforded via the optional hydraulic ladder gangway whilst Sunseeker’s innovative X-TEND convertible seating takes centre stage. Measuring a staggering 6m x 4m, approximately four times the size of competitive platforms, the ‘Beach Club’ transforms the area in to a remarkable private beach complete with built-in BBQ, overhead rain shower and AV options. /company/dorset-chamber/

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Andrea Frabetti, CEO at Sunseeker International, commented: “Our all-new ‘Beach Club’ concept heralds an entirely new design direction for us, offering customers a significant new space close to the water and transforming the traditional bathing platform design. Innovation is at our core and we strive every single day to deliver remarkable ideas that surprise and delight. We are very excited about our upcoming launches which feature cuttingedge designs, world-class engineering solutions and incredible features that our customers are simply going to love.”

So, whilst ultimately everything we do is client and market driven, there is a much wider benefit to the investment we make in innovation which supports our brand reputation, UK exports/ revenue, our supply chain and ultimately jobs in Dorset. Oh, and we love what we do! www.sunseeker.com @DorsetChamber

#GetBusinessDone

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The President’s Column

by Liz Willingham

I hope this finds you all well and enjoying the summer so far?

It has been a strange year for sure. It feels like we have had a long summer already.

Having a 16 year old at home since March, months earlier than the usual July school summer break, has made the seasons blur into one. GCSE’s planned for and vanishing overnight has made motivation and momentum a challenge.

Our young people are going to need all the support we can give them moving forward as their education has been so disrupted. With exams and the ‘right of passage’ events that are important to their personal development all scrapped this year, I do worry that the gaps will reveal themselves as the next few years unravel.

Work experience opportunities need to be offered as best we can, even if it feels like one extra thing to worry about. Our future workforce, and therefore economy, depends on us providing opportunities for young people to fast track their learning and to open doors for them. They need our encouragement to be bold, brave and up for blowing the doors down!

I recently joined an online event ‘Union In Speech’, organised by the talented Nawar Saadi, which I have to say was one of my favourite online events since lockdown. A series of young poets sharing their work in a public forum, expressing their frustrations, their beliefs and opinions about life, lockdown, Black Lives Matter, the system, the government and all the things which affect them. It was inspiring and uplifting to hear this raw talent and watch the support system which was connecting them together. I wanted to invite them all over and give them a nurturing high five and a hug! Of course, I can’t do that right now but virtual hugs in the shape of an opportunity, some sharing of experiences, and an introduction where helpful will go a long way right now. And for some time to come…..

In the last edition I talked about the reawakening of the hospitality industry and how critical it was to our economy and protecting jobs that businesses can get their doors open again to the public. Now some four weeks later, most who have been able to, are open and trading. And its been interesting to see the approach different operators have taken to the guidelines. The public have responded accordingly, thankfully in a fairly measured way, to support these businesses where making hay when the sun is shining is key for many. Making customers feel safe and comfortable I believe is the critical factor which makes the difference between a one-off visit and an ongoing repeated commitment. I am so proud of our clients who have worked incredibly hard to prepare their businesses ready for reopening, prioritising the safety of their teams and their guests whilst minimising any compromise to the experience. Hall & Woodhouse took a calm and considered approach to reopening their houses, but the attention taken to the bells and whistles of distancing measures, clear communication and customer service is impressive. Everyone is relaxed, knows what to expect of themselves and each other and clear messages delivered with light humour shows how well you can pivot and adapt. Equally Paultons Park and Peppa Pig World has seen a surge of bookings upon reopening and have just been rated 10th best amusement park in the world in the TripAdvisor Traveller's Choice Best of the Best Awards 2020, which is incredible! This is well deserved and a welcome accolade after many months of hard work and commitment by the team.

As non-essential retail reopened, working with Dolphin Shopping Centre was an interesting exercise as procedures across an indoor shopping environment came with its obvious challenges. We saw the Centre make significant investment into top grade cleaning processes and even created ‘road junction’ type floor stickers for the one-way route system that has been implemented throughout the Centre. They thought it all through so carefully and this is testament to the creativity and commitment of the centre management team. Dolphin is buzzing again in a manageable and comfortable way!

I am noticing that people are differing in their readiness to engage in public spaces again. It will take us a while to catch up with each other. Personally, I am back out and meeting people face to face where safe to do so, which is wonderful, alongside the continuation of the video call which has transformed all our working lives. I am very happy with the hybrid approach so far and can’t see it changing anytime soon….

Keep supporting each other and buy local, think global where possible.

‘Til the next time.

Best wishes Liz

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DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS

AFC Business continue to connect their members AFC Business, AFC Bournemouth’s free-tojoin business club, have been working hard to continue to work with local businesses throughout the past few months.

With the event schedule interrupted, the club have been putting on regular webinars as part of a series made available to their members and followers.

So far, they have been joined by the likes of Bournemouth University, Greenwood Campbell, Vitality and Wave105 to discuss the current business climate, challenges and potential solutions as well as looking at the future of each industry. After each session, attendees also receive some handy top tips taken from the guest speaker so that they can evaluate their more news online - www.dorsetchamber.co.uk/news

strategy and act upon the advice given. This month, they host property experts Savills.

Partnerships manager Amy Marks explained how the digital sessions have benefitted the business club.

She said: “I think our webinar series has been really good! It’s allowed us to continue to engage with our members and, despite not being able to actually meet with people, I think in some ways it’s quite refreshing to try something new.

“In the long term, we are keen to get back to face-to-face contact with people through our

events at Vitality Stadium, but the webinar format will be something that we look to integrate as part of our membership.”

Keep up to date with all the latest commercial news and business club events by following AFC Business on LinkedIn. You can also sign up to the business club for free via their LinkedIn page. www.afcb.co.uk #GetBusinessDone

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Lester Aldridge announces new head of family team

#GetBusinessDone

Joining Lester Aldridge during the recent lockdown was an out of the ordinary experience to say the least. Gone was the office tour and the opportunity to meet and shake the hand of new colleagues, replaced instead with remote training sessions and Zoom team meetings. What struck me was how welcoming my new colleagues were, as reflected in the various emails, phone calls and Zoom coffee meetings I received.

This really highlighted the importance of promoting an open and inclusive culture in the workplace. Not only is it helpful when integrating new joiners, but also to combat discrimination in the workplace.

It was sad, but understandable, to hear that this year’s Bourne Free Pride Festival was cancelled due to the impact of social distancing measures. However, it’s important not to forget to celebrate events such as Pride Month, despite the restrictions in place. Certainly at Lester Aldridge we have been doing our best to promote diversity in the workplace with several Zoom events taking place throughout the week.

It should also not be forgotten that the Equality Act 2010 prevents discrimination on the grounds 14

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of sexual orientation and gender reassignment, as well as age, disability, marriage/civil partnership, pregnancy/maternity, race, sex, and religion/belief. Discrimination can take many forms, including: Treating someone less favourably by reason of their protected characteristic or because of their association with, or a perception that they have, a particular characteristic.

Engaging in unwanted conduct towards someone with a particular protected characteristic, which has the purpose or effect of violating that person’s dignity, or creating an intimidating, hostile, degrading, humiliating or offensive environment.

If a culture of openness and inclusivity is /company/dorset-chamber/

promoted in the workplace, employers will have the foundations in place to confidently identify and tackle discrimination issues that arise before they become a problem. Training, raising awareness, team building and mentoring are all effective ways to foster such a positive workplace culture.

Please contact a member of LA’s Employment Team if you would like advice and assistance on equality and diversity, including discrimination, policies and procedures, family-friendly rights, gender pay-gap reporting, E&D audits and training.

Edward O’Brien, Employment Associate

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

The impact of covid-19 on the economy Bournemouth University's Emeritus Professor Nigel Jump writes the next in a series of economic blogs looking at the impact of covid-19 on the economy.

CURRENT SITUATION Many are expecting the unprecedented, economic dip (Q2 2020) to have been up to 25% below the recent peak (Q4 2019) in terms of output (real GDP). A modest recovery may already be underway, but a return to ‘normal’ is not expected soon (see previous blog 2 in this series for a discussion of some possible future scenarios).

In response, policy makers have gone to extraordinary lengths to counter some of the effects of the recession and to prevent a depression. Success is far from guaranteed, but the Treasury and the Bank of England can be applauded for trying, especially with regard to their attempts to boost short term liquidity and to dampen the threat of higher unemployment.

Measures-to-date have included massive quantity easing (of money), ultra-low interest rates, the jobs furlough scheme, mortgage and business rate holidays, and other direct grants and loans – both general and sector specific. July 8th’s statement by the Chancellor added another raft of interventions and incentives, potentially worth about £30bn.

The highlights were: 1. Young worker initiatives - a “kickstart” scheme including wage and other labour cost support to firms offering work placements, trainee posts and apprenticeships.

2. Infrastructure and decarbonisation - support for housing and public agencies in areas of new investment and refurbishment.

3. Job retention - £1,000 for every furloughed worker put back to work by November and retained until at least January 2021.

4. VAT - rate reduction from 20% to 5% for a wide range of accommodation, catering and leisure (“hospitality”) services until 12/1/21.

5. Stamp Duty - exempt limit increased from £125,000 to £500,000 for residential property until 31/3/21, meaning 9 out of 10 buyers will not pay the tax on transactions in this period.

6. Energy Efficiency – up to £5,000 towards various home energy efficiency expenditures, such as improved insulation.

CURRENT PROSPECTS The Chancellor’s aim is to prevent the recession turning into a depression by supporting viable employment prospects and pursuing longer term environmental and other investment goals.

The idea is to unlock household’s and firm’s precautionary savings (recently accumulated in their bank accounts) and to make business more economically active. By increasing confidence and making demand more effective, government spending can ‘multiply’ its consumption and ‘accelerate’ its investment impact and, thereby, help to sustain a positive recovery. more news online - www.dorsetchamber.co.uk/news

There are several risks to his approach: 1. The first risk with all such interventions is that novel and higher public spending squeezes out or distorts private expenditure and decision making in a way which is not ‘optimal’ for long term growth and development. The economic shock is severe enough to warrant state action for the near term, but it should not become embedded in people’s choices in ways that encourage non-productive behaviour and relationships to persist. The Treasury should resist voices calling for it to keep its ‘special’ measures in place for too long. It has many other long-term issues needing future funding attention, including climate change, health and social care provision, and technological innovation.

2. The second risk is that policies affect the timing but not necessarily the scale of the outcome.

There is a chance that decisions on jobs and investments are brought forward or temporarily retained but there is a second ‘double dip’ in activity later when the measures are turned off. Whether workers are laid off in October or January matters little to the path of the overall economy, though it is crucial for the individuals involved.

3. The third risk is that the net economic impacts are small because of: a)‘deadweight’ – that some beneficiaries get a hand-out unnecessarily for what they would have done anyway; b) ‘leakage’ – that some funds go to competitors outside the UK through our high propensity to import; c) ‘substitution’ – some firms move from a more efficient strategy to an inferior one just because of the new public d) ‘subsidies; and e) ‘displacement’ – some good activities/practices are ousted by these distorting alternatives.

The Chancellor has acknowledged that some recipients will get public funding who do not really need it, but he argues that this cost is worth it to: a) keep things simple, b) get it out quickly, and c) capture a wider overall effect by demonstrating what is possible and boosting private confidence.

4. The fourth risk is to the longer-term public finances and other incentives. The taxpayer has to foot the bill at some point. Even though interest rates are very low now, they may rise later in response to higher inflation that is allowed to slowly devalue the annual deficits (£300bn this year?) and growing debts (well over 100% of GDP). This will probably have to be managed over many years (even decades – WW2 loans from America and Canada were finally paid off in 2006). The negative impact on the public finances represents a persistent constraint on government and personal incomes compared with what otherwise might have been.

Eventually, it will mean higher taxes and prices for some parts of the community: already there are discussions of further wealth taxes, ending the triple pensions lock, and higher fees for public services. This is the Treasury’s hangover and a political headache for future budgets.

from Professor Nigel Jump

#GetBusinessDone

Professor Nigel Jump

5. The final risk is external. How will the UK measures be judged by the financial and other markets at a time of great uncertainty over our future trading relationships (Brexit etc)? Many of our partners and rivals are in the same policy boat of increased public spending now and higher taxes to come.

Growth potential may be adversely affected everywhere for a generation or more. During the recovery, there may be wider relative macro, finance and wealth losses associated with the UK’s perceived comparative increase in isolation and weakness in potential performance.

The public sector usually represents about 40% of our economy. This ratio is going to rise sharply in 2020 and beyond, but it is unrealistic to think the state can support all the other 60% now, or major parts of it indefinitely. Intervention needs to be choosey (who, what and how) and shortlived. Policy makers are showing a valuable lead. We can quibble about the details of their measures and we can be sceptical about the likely net impact. On balance, however, we can welcome the attempt whilst doubting the scale of the final outcome.

We are in highly uncertain times and that uncertainty is not going to ease soon. Local firms need to factor these matters into their decision making and planning as we make slow progress into a rocky recovery. Are you ready to profit from any short-term distortions of demand, e.g. positive for housing and hospitality, and medium-term adjustments of supply, e.g. defence and other public services? So, take advantage of immediate offers … but be prepared for policy reversals and broader monetary and fiscal restraint later. The Chancellor promises a full Budget and Comprehensive Spending Review in the Autumn. That will be the real test for local economic trends and government incentives into the long run. www.bournemouth.ac.uk 17

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DORSET BUSINESS FOCUS / NEWS

BOFA launches Direct Aerosol Extraction Technology #GetBusinessDone

BOFA International has launched an innovative direct aerosol extraction system for dental surgeries that offers significant protection from the bidirectional transmission of contaminants between patients and dental staff.

The portable DentalPRO Aerosol unit is proven to capture 99.997% of particles at 0.3 microns, thanks to its high performing, high-efficiency particulate air (HEPA) filter. This significantly exceeds the 95% filtration effectiveness that N95 face masks, commonly used in dental clinics, provide.

“The new DentalPRO Aerosol model addresses one of the biggest concerns of dental surgeries as staff look to return to work – how to reduce the potential spread of COVID-19 during routine procedures,” said Luke Ziolkowski, Global Business Development Manager - Dental.

“Our technology achieves this through the capture of aerosol directly from patient breathing zones thanks to its close-proximity design that extracts contaminated air away from dental staff. Not only does this protect dental staff, it does so with no procedure interference and also helps prevent the risk of surface contamination caused by bioaerosols and spatter.”

The BOFA system incorporates a three-stage filtration process, with a pre-filter removing larger particulate – including dust associated with solidified paste used in many dental procedures - and protecting the effectiveness of the main HEPA filter and the carbon filter in capturing airborne contaminants.

The DentalPRO Aerosol’s multi-joint arm ensures the easy positioning of the capture hood in the patient breathing zone, while a powerful pump, serviceable for 20,000+ hours, provides adjustable extraction rates. The system can be turned to maximum capacity for applications that involve heavier aerosol generation.

In dental surgery environments, aerosols can remain airborne for extended periods of time, and can be transported in air flows beyond the patient’s immediate vicinity.

Surgeries commonly use room scrubbers for cyclical extraction, but these do not offer a viable means of controlling virus spread.

Said Ziolkowski: “This extraction system is the result of deep dental sector knowledge informed by over 30 years of innovation. The technology has a significant role to play, alongside infection prevention control measures and in combination with PPE, in safeguarding dental surgery staff from the spread of virus and helping to establish COVID-19 secure environments that will instil confidence among the wider community.”

BOFA is a global leader in portable extraction systems, applying high quality design and engineering to the development of technologies proven to remove potentially harmful contaminants from workplace environments. www.bofainternational.com/ en/news/dentalpro-aerosol/ more news online - www.dorsetchamber.co.uk/news

“If you fail to plan, you are planning to fail!”

Benjamin Franklin

Louise Matthews owner of Perceptions Marketing Solutions offers tips on marketing planning. A marketing plan will help you develop products and services in your business that meet the needs of your target market.

Effective marketing helps your customers understand why your product or service is better than, or different from, the competition. A good marketing plan can help you reach your target audience, boost your customer base, and ultimately, increase profit. When you’re writing a marketing plan you need to be clear about your objectives and how you’ll achieve them. Your marketing plan should set clear, realistic and measurable objectives, including deadlines as well as provide a budget and allocate responsibilities.

A plan can consist of these elements: • • • • • •

An analysis of your current market Your business objectives Key strategies Steps to achieving your objectives Proposed budget Timing

A strategic marketing plan will also help with the day-to-day running of your business. When you develop your plan, you’ll set targets and milestones which help you to:

• • •

Allocate resources and budget Motivate your team Manage performance of your staff members and marketing efforts.

Finally, your marketing plan will always be in need of revision and constant updating in order to reflect your current business objectives and as such, is an ongoing business activity. Having your plan up to date can keep you focussed on where you are heading and ensure you are ready when you need it again.

Writing an effective marketing plan takes discipline, time and focus. The process can seem challenging, but it’s also rewarding, creative and even fun!

We can give you a clear process to follow as you develop your marketing plan and help you identify who your customers are, how you’ll meet their needs and how you’ll differentiate yourself from the competition.

For more information contact Perceptions Marketing Solutions see www.perceptionsuk.co.uk 19

Member To Member Chamber Offers

UVC Disinfection Systems 10% discount from Glyn Hardy The only EU certified Anti-Covid UVC disinfection system for offices, hospitality and retail. This wall or ceiling mounted unit uses fully enclosed UVC lighting to complete kill all known virus and bacteria.

This will get Dorset Chamber members a free survey of their business/ company to ascertain exactly which configuration of Luxibel anti-Covid disinfection system is required to suit the specific environment and calculate the cost.

Dorset Chamber members qualify them for a 10% discount.

For more information speak to Glyn Hardy on 07720 654757

A free Motivational Map profile for each person engaging in a bespoke 1-2-1 coaching development programme Are you today needing to re-address your vision and values for your business to thrive and not just survive?

Would a non-judgmental confidential ally be of help and support you to focus and identify on what’s truly important to the business, yourself and your people?

If you could know what motivates and demotivates each of your team “In the new Normal”, how valuable might this be to you?

Today, is it important to you to identify areas for development to achieve your new vision including • Leadership skills • Staff morale • Motivation and engagement • New ways of communicating with all • Growing and retaining your customer base • Supporting staff leaving and onboarding new staff or existing staff in new roles Please contact me today for further information . Testimonials can be seen on our website or LinkedIn. Contact details Jenny Lamski on 01202 297 571 or see www.jrlcoaching.co.uk

Nunet Desk Shields, flat packed, no drilling or frames to build. Simply velcro to the desk and your staff are protected.

The product is made from clear Staufen vinyl and gloss clear Polypropylene.

10% discount on workplace solutions from Quad Vision to DC members.

However, we would like to offer our Chamber colleagues a discount, making the unit price £66 each + carriage + Vat.

To complete your COVID-19 risk mitigation kit, you migh want to consider some workplace solutions we have on offer.

We’ve combined hand washing with digital signage in our new LCD Hand Sanitizer product and have upgraded our Video Conferencing solution making it even better for remote working and COVID-safe collaboration.

Feel free to explore all our workplace solutions or get in touch for a chat. We really would love to tell you more.

The team here at Quad Vision wish you and your colleagues the best of luck on your individual road to recovery.

May we all emerge stronger, leaner and more resilient than ever.

For more information speak to Morgan Leadbetter on 01202 821572

Call Sanjay Saini on 03300419019 or see www.quadvision.co.uk

That offers two advantages; • • •

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Cheaper than the acrylic alternative A flat-packed design with no assembly, taken from the packaging and unfolded to freestanding unit These are sold at £75 each + carriage +Vat.

August 2020 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Job retention bonus:

SUMMER ECONOMIC UPDATE A third iteration of support to employers who have furloughed employees and accessed the Government’s job retention scheme has been announced.

This latest announcement has been designed to help mitigate the potential job loss cliff edge anticipated when the scheme comes to an end on 31 October – the Chancellor also confirming today that there is no intention to extend the current scheme beyond this date on a general or sector specific basis.

The new Job Retention Bonus will be available to employers who have furloughed employees and subsequently bring them back to work if they continue to continuously employ them until January. Employers will be able to receive a one-off bonus in January of £1,000 per eligible employee who has returned and remained in employment.

We still need detail on the qualifying conditions for the bonus and some key questions that still need to be answered include: Which employees will employers be eligible to receive the bonus for? Will it apply for any employee who has been furloughed since March 20, or only those who remain furloughed under the current (post-June 30) scheme?

Will the employee have to return to the same role, or simply remain employed by the

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business? Business models will undoubtedly have changed and adapted, meaning employees may now return to the business but in a different role from the one they were in before being furloughed While the employee may remain in continuous employment and have been paid at least the Lower Earnings Limit (LEL) for National Insurance per week (currently £120), will a reduction to the employee’s usual working hours post-furlough restrict an employer’s entitlement to the bonus?

Will employers have to have made a Coronavirus Job Retention Scheme claim to receive the bonus for an employee? This would be relevant to those employers who have furloughed an employee but not been eligible to make a claim for them, i.e. employees not included on a RTI submission by March 19 or where the employer missed the June 30 claim deadline under the original scheme If the employee decides to resign in the qualifying period to January, will this stop the employer claiming the bonus, even though their intention was to keep the employee employed

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up to January? £1,000 is unlikely to cover the employment costs for employers during the qualifying period of the bonus and the scheme is clearly nowhere near as favourable as the current or previous job retention schemes. If employers do not envisage a furloughed employee’s role existing in the long term, this bonus is unlikely to factor into the difficult decisions ahead when thinking about terminating employment.

That said, the bonus could provide some welcome additional support for employers in industries where the furloughed employee role is likely to return in time, and provide an additional incentive to preserve those jobs and stand by their employees in the short term.

Depending on the conditions of the scheme, it could also be welcome news for those employers who have been able to bring their employees back to work and off of furlough to date. www.pkf-francisclark.co.uk /contact-us/poole-office/

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#GetBusinessDone

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New Faces, New Places Martin Bell joins energy experts

Celebrating new roles being filled within the Members of the Dorset Chamber

#GetBusinessDone

Nick Till and the team at U4L welcomed their newest member this week, Martin Bell has joined as Business Relationship Manager.

With many years’ experience supporting the Healthcare Sector both locally and nationally, Martin will also be looking to speak with those who work in Industrial, Manufacturing, Farming and Office sites to reduce their energy usage, their utility bills and becoming Carbon Neutral. www.u4luk.com

New manager at Wareham funeral business

Steele Raymond welcomes new Head of Employment Team

Douch Family Funeral Directors has promoted Emma Byron to manager of its Albert Marsh branch in Wareham.

Emma joined the business in 2013 as office manager after a career in banking and has learned from within.

Albert Marsh founded the funeral directors in 1835 and it became part of Douch Family Funeral Directors in 1999.

It is one of the group’s seven branches, the others being located in Swanage, Poole, Wimborne, Blandford, Corfe Mullen and Ferndown.

A leading specialist employment lawyer has joined South coast solicitors Steele Raymond to head up their experienced Employment Team.

Deborah West joins the Employment Team at Top-Tier firm Steele Raymond.

Deborah joins Steele Raymond from a London-based firm and brings a wealth of practical experience across a variety of sectors including construction, retail and education.

If you would like to discuss your legal options with our employment law solicitors in Bournemouth, please contact Deborah West on 01202 294 566

www.funeraldirector.co.uk/

www.steeleraymond.co.uk

Alison Dean joins LewisManning Hospice Care as Director of Finance and Operations

AFCB Chairman Jeff Mostyn becomes ambassador

Alison Dean has joined LewisManning Hospice Care as Director of Finance and Operations.

Alison brings with her a wealth of experience in Operations, across a variety of sectors, including Investment Management and IT. Clare Gallie, CEO said, “We are delighted to welcome Alison on board, particularly at this time when we are about to move to our lovely new premises at Longfleet House in Poole.

Julia’s House, is delighted to announce that Jeff Mostyn, the Chairman of AFC Bournemouth, is joining the local Dorset and Wiltshire children’s hospice charity, as an Ambassador.

Jeff has been an active supporter of Julia’s House for many years, helping to raise awareness and income for the local charity, enabling it to continue to provide care and support for local children with life-limiting or life-threatening conditions and their families.

lewis-manning.co.uk/

www.juliashouse.org

Positive perspectives from lockdown Amongst all the challenges of our current worldwide situation, I am a firm believer that some good is coming out of these Covid -times.

At the start of lock down, my neighbour Mandy suggested some neighbourly support by offering social distancing keep fit sessions in the cul de sac where we live. Some of our neighbours are elderly, live on their own or had been tasked with home schooling.

We started offering keep fit sessions, led by a neighbour, and yoga led by me. The sessions were well attended (11 maximum) all observing the 2 meter distance rule. To our surprise it was reported in the echo on 14 April: www.bournemouthecho.co.uk/ news/18377434.poole-street-joins-keep-fitdances-yoga-isolation/ Since the street sessions started in March more news online - www.dorsetchamber.co.uk/news

they continue to be daily. I continue to lead 2 yoga sessions per week and my neighbour (a retiree) leading 5 fitness sessions. It has been great fun and good to keep the spirits up and the body moving. Even the refuse collectors and post-delivery people have joined in if they have arrived during our sessions, causing a lot of laughter!

Some of you know me as a professional coach and leadership development professional, and not a qualified yoga teacher. However, I have practiced yoga consistently for the last 15 years and I find that I use the words of my own yoga teacher to pass the instructions onto others.

Imagine my delight when my neighbour Mandy returned to her job as a nursery school assistant and did some yoga with her pre-school kids. I call that ‘paying it forward’. It warms the

cockles of my heart to see the positive snowball effect of some good that has come out of lockdown.

I hope this story has lightened your day and made you smile. www.successsmith.co.uk

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DORSET BUSINESS FOCUS / NEWS

Poole finalist for the British Ex-Forces in business awards The finalists for the 2020 British Ex-Forces in Business Awards, the world’s largest celebration of military veterans in second careers, have been revealed and Dorset is represented.

The prestigious awards programme recognises the achievements of ex-forces personnel who are now excelling in their second careers. By showcasing the military-gained attributes that have enabled their post-service success, the Awards aim to demonstrate to employers the business value of hiring veterans.

The thousands of servicemen and women who leave the Armed Forces each year create a rich pool of talent for employers, underpinned by skills and values that easily transfer into a wide spectrum of roles. Yet transitioning back to civilian life and establishing a meaningful second career can be challenging. Visibility of role models across different sectors is often lacking, and depictions of veterans in the media can fuel damaging misconceptions. In a study by SSAFA, the Armed Forces charity, three in ten UK hirers said they’d feel reluctant to hire someone who served in the military.

Dorset Chamber member Matt King, General Manager of SAFI Valves UK in Poole has been shortlisted for the Business Leader Of The Year (SME).

Since launching in 2018, the Ex-Forces in Business Awards has become a crucial initiative

for promoting a positive narrative nationally of veterans as great assets to employers across all sectors, and has led the way in increasing visibility of business role models for service leavers. Last year, the awards showcased the second-career achievements of nearly 300 veterans and reservists at ceremonies in London and Glasgow attended by more than 1,400 business leaders and over 450 employers.

The Awards ceremony gathers business leaders, veterans, top employers, current

serving officers, politicians, journalists and other stakeholders to highlight the significant value that ex-military add to the UK economy. The organiser, Disruptive Media Group, welcomed the Government’s announcement on 17 July that business events can resume from October and is working with the venue, Grosvenor House Hotel, to implement the measures that will enable the event to take place safely on 20 October. www.safi-valves.com

#GetBusinessDone

- Advertising Feature -

Cash Support for Businesses

Calling all innovative businesses:

credits scheme, which has granted relief of £26.9bn in tax relief since the scheme began and is much broader in scope than many are aware. The scheme is most popular for an annual cashback, even when a business has been in loss and non-tax paying.

A business that incurred costs for unique innovation activities, may be entitled to up to 33% of those costs as a cashback. The average SME tax credit is £53k for one year, often in the form of a cash injection straight to the bottom line, and potentially double that amount for a first time claimant. It could be a lifeline for businesses; it has helped many fund their payroll or other key costs over the years. There is no dictate as to how cash received from the scheme is used and cash benefits are often paid as quickly as one month after a claim is filed.

Some businesses have claimed small amounts via a DIY claim or a

claim compiled by their accountant, however, there is almost always additional cash benefit available, based on a technical appraisal of the innovation activities. Now may be the best time ever to check whether the business has been receiving the full entitlement. For a business that has already received benefit, it can pay to have a further review as the amount is often much less than they were entitled to, without them realising it. This invariably happens when businesses believe this claim opportunity is an accountancy workstream, whereas it is really about technology.

A remote technical appraisal is available during pandemic restrictions, to check eligibility for any registered trading company that has been established for over one year.

For more information visit www.businesscashenabler.co.uk

Improve cashflow with government support. Claim back up to 33% of costs incurred on innovation over the past two years.

With uncertainty over revenues and a looming cash flow crisis for many businesses, there may be a welcome cash injection awaiting for businesses in any sector that have been innovating in the past two years.

Many businesses are clearly concerned about the impact the pandemic will have on the future of 26

their business. What they may not realise, is that regardless of their current trading situation, they may be able to claim back a percentage of costs incurred over the past two accounting periods, normally the prior 2 years.

Help may be available via HMRC’s Research & Development (R&D) tax

August 2020 | Dorset Business Focus

To arrange a free eligibility check send a request to: enquiry@ businesscashenabler.co.uk or call Rob Sowden on 07732 627085

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Affiliated Town Chambers Dorchester Chamber for Business

Gillingham Chamber of Commerce

www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester.

www.gcci.co.uk Gillingham Chamber of Commerce and Industry has been around since the 1930s and continues to have nearly 100 members. Many of our members come from outside the High Street where diversity encompasses old family firms, industrial estate Units and new modern work from home and digital businesses.

We are very much involved in local initiatives and other groups such as Town Council, Gillingham School, Gillingham in Gear, Dementia Friends, Town Team in particular. We are becoming more visual within the town and host monthly networking happy hours where we often have local speakers talking to our members.

Bridport Chamber of Trade and Commerce - Bridport Business

www.bridportbusiness.org.uk A Voice and a Champion for businesses in Bridport.

Our mission is to ensure that Bridport provides the ideal environment for businesses to thrive and supply the goods and services the town and surrounding area need to remain economically vibrant.

Our vision is that the Chamber will represent and work with the business community and others to promote the town and increase prosperity for our members.

Membership provides access to networking events, email updates, free online promotion and the chance to raise the profile of your business.

Ferndown Chamber For Business

Shaftesbury Chamber of Commerce

www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by Chamber members.

Sherborne Chamber of Trade and Commerce

www.ferndownchamber.org.uk Ferndown Chamber For Business works tirelessly FERNDOWN CHAMBER FOR BUSINESS to make Ferndown a great place to do business. We work with the Town Council and local organisations such as the Rotary Club to put on events in the town to bring the public and businesses closer together whilst promoting the town in a positive way.

www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The Chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.

Swanage & District Chamber of Trade

www.swanagechamberoftrade. co.uk Swanage Information Centre won another award in the South West England Tourism Excellence Awards and now holds a Gold and Bronze Award for Visitor Information Service of the Year.

Swanage Town Council has funded and refurbished the Information Centre and four of the twelve toilet blocks in the town. It is great to see in this current climate investment in facilities that give a better visitor experience for people visiting Swanage.

Weymouth & Portland Chamber of Commerce

www.wpchamber.co.uk The Chamber has been supporting firms in Weymouth and Portland for almost 90 years. We’ve helped many people to find their feet in the local business community, by providing an environment where they can connect with likeminded people. In recent years we’ve represented the concerns of businesses to the local councils, contributing to a significant cut in the cost of car parking charges.

JP Morgan donation funds generator for BCHA’s Allotment Service A generous donation made by J.P. Morgan Community Relations Committee to charitable housing association BCHA, will help enable outdoor employability and skills learning opportunities to be delivered more broadly at BCHA’s New Leaf Allotment site in Throop, Bournemouth.

The financial contribution will pay for the acquisition of a high quality and efficient, silent generator, which will provide electricity at the allotment.

Having lighting and some heating on site will allow BCHA to run the courses all year round, not just in the summer and autumn, as well as extending the breadth of teaching and support that it can offer. This will include the use of power tools, which will give participants a wider skill set, as well as enriching the learning opportunities and experience for volunteers and participants.

As a result of improved facilities, BCHA will be able to extend the variety and number of courses and to reach more learners.

The allotment comprises a 2.2 acre outdoor space, which is home to several ground and raised growing beds, poly-tunnels, a pond, 40 apple trees, wildlife and a small wood-working area. more news online - www.dorsetchamber.co.uk/news

From this peaceful environment, BCHA runs a variety of horticultural courses and projects. The broad variety of programmes, provides continuous support to enable learners to achieve their goals – whether this is attaining a qualification, building skills to enter employment or starting volunteering.

New Leaf Allotment’s participants are mainly vulnerable people and those furthest from the employment market. Its volunteers are exparticipants and community members.

Courses at the allotments are due to restart in August 2020 and will provide face to face learning while following recommended social distancing guidelines provided by Public Health England.

BCHA allotment coordinator Miles Mahoney said: “This incredibly kind donation by J.P. Morgan will allow us to buy a silent generator, and in turn this will give us much needed lighting and heating in winter months and allow us to run courses at the allotment all year round.”

Lottie Forte, who manages Community Relations for J.P. Morgan Bournemouth commented: “We are delighted to have supported BCHA in purchasing this equipment for New Leaf

Allotment.”

For further information about BCHA’s New Leaf Allotment horticultural courses, or to find out more about volunteering at the allotment call 01202 410500, or visit: www.bcha.org.uk/our-services/ employability-skills/new-leaf-allotment/

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Hangar vision becomes reality with VR A structural steel firm used cutting-edge virtual reality (VR) technology to help win a major new contract with Southeast #GetBusinessDone Asia’s largest airline.

John Reid & Sons Ltd (REIDsteel) is designing and manufacturing the 175,000 square feet (16,335 sq m) hangar for Lion Air at Batam Airport, a short ferry ride from Singapore.

A team from Dorset-based REIDsteel used VR headsets to impress senior airline executives with a virtual 3D tour of the proposed development as part of their presentation to win the multi-million pound project.

Now 130-strong REIDsteel is setting its sights on delivering the first steelwork later this year and will supervise construction of the hangar – for maintenance, repair and overhaul of aircraft.

Bid Manager, Benjamin Riviere said: “This is our first development for Lion Air and our first at Batam Airport.

“The VR presentation was key because we were able to transform their brief into a virtual world with the hangar taking shape before their eyes on VR headsets.

“We were able to give them an exciting opportunity to see how the hangar would realistically look and work at a very early stage.

“Our ability to create these cutting-edge VR presentations for an immersive experience is a more news online - www.dorsetchamber.co.uk/news

tremendous asset for us.”

Benjamin added: “Lion Air is the largest airline in Southeast Asia and a very prestigious client for us. We are delighted to be chosen for this phase of their expansion which will eventually take the facility’s capacity to 70 narrow bodied aircraft.

“We are delighted to work with them on this important project and hope to develop a longterm relationship moving forward.

“Despite the coronavirus lockdown and restrictions, we have been able to avoid delays on this and other projects, especially when time is such a critical factor for many of our clients.”

The new hangar will measure 99m by 165m with six aircraft bays and a multi-span underslung crane. Special features include two sets of bottom rolling hangar doors measuring 97m by 17m to enable a 77m clear opening to the left, right or centre.

The complex includes 1,200 tonnes of structural steel and 23,000 sq m of single skin cladding.

REIDsteel was the first structural steel company to sign up to the UK steel charter and is

proud to be using British Steel for the project.

Batam Airport is on the Indonesian island of Batam, about 30km from Singapore across the Singapore Strait and in a central location for South East Asia.

Based in Jakarta, Lion Air was launched in 1999 and carries more than 36.8million passengers a year, according to latest figures.

REIDsteel specialises in providing entire steel frame and building envelope solutions all under one roof.

Thanks to its in-house capabilities and expertise, it is regularly contracted to design, manufacture and supply complete steel structures including the cladding, glazing, louvres and staircases for projects anywhere in the UK, Europe and across the world.

They include aircraft hangars, bridges, automotive showrooms, sports stadia, commercial units, multi-storey car parks, churches, schools, marine units, hospitals and defensive structures and barriers.

Visit www.reidsteel.com for more details.

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DORSET BUSINESS FOCUS / NEWS

DORSET BUSINESS FOCUS / NEW MEMBERS

Dorset Chamber welcomes our New Members #GetBusinessDone

AECC University College

Lashings World

MLW Accountants

13-15 Parkwood Road, Bournemouth, Dorset, BH5 2DF 01202 436300 www.aecc-clinic.co.uk We are a specialist health sciences university, delivering high quality education, research, clinical and consultancy services in chiropractic, physiotherapy, psychology, sports, exercise and health science, radiology and imaging sciences.

Our excellent clinic and imaging facilities have more than 50,000 patient visits per year.

3 Shaftesbury Close, Ferndown, Dorset, BH22 0DZ 07846 947397 www.lashingsworld.com We have been playing cricket, hosting legends, engaging audiences and providing entertainment across the globe for the last 30 years. We pride ourselves in delivering superb and unique sporting legend events everywhere from local cricket clubs to five-star resorts.

Bournemouth, Poole, Dorset 07900 924872 marianne@mlwaccountants.co.uk I’m like most business owners am passionate about what I do but not everyone feels like that about their accounts and finances. I am trustworthy with a client-focussed approach supporting sole-traders to limited companies.

Whether you have a shoebox of receipts or a beautifully controlled cloud accounting system I can help with your accounting requirements.

Quadrant Safety Ltd

Stick With It Business Coaching

U-Drive

7 Fleet End Road, Southampton, Hampshire, SO31 9JH 07709 692821 www.StickWithItBusinessCoaching.co.uk Simple tweaks can massively grow your business, but where do you start? Our Profit Opportunity Assessment highlights how to generate an extra £10,000-£100,000, without overhauling your business. If you need help with the implementation, we’ve options to suit every budget.

Fancy Road, Poole, Dorset, BH12 4QH 01202 747275 www.u-drive.co.uk We offer car rental, van hire, truck rental or minibus hire, long or short term in Dorset, Wilshire, Devon, Somerset and Glamorgan, with quick and easy online booking. We also offer ex lease car and van sales, MOTs and full vehicle servicing

Unit D3, Romany Works Business Park, Wareham Road, Poole, BH16 6JL www.quadrantsafety.com 01202 622391 / 07538900201 Quadrant Safety is the Dorset based safety and sustainability consultancy and training company, offering Chartered consultancy and advice, Iosh Working and Managing Safely training and environmental auditing to ISO14001. We aim to keep safety and Sustainability simple, compliance without complication ‘’

JOIN THE DORSET CHAMBER 30

August 2020 | Dorset Business Focus

#GetBusinessDone To become a member visit: www.dorsetchamber.co.uk/join

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DORSET BUSINESS FOCUS / NEWS

Working from home HR Magazine has recently reported on recent surveys that found that 60% of HR leaders thought that there will be more remote working in the future, and that 95% of workers favour a return to the office following development of a coronavirus vaccine, but desire greater flexibility in working hours.

Gemma Murphy, Director at View HR said: "When the current period of concern passes, hopefully sooner than later, it may be that employees who have become used to additional flexibility will submit a flexible working request to make their current flexible arrangements permanent. Employees may submit requests for various forms of flexible working, such as reduced or condensed working hours and job shares, as well as working from home."

What are the steps that employers should follow in response?

1. Check if the employee is eligible. Statutorily, only employees with 26 weeks’ continuous service are entitled to apply, but you may decide to accept requests for those who have worked for you for less time. However, if you are going to do so, this should be applied consistently, and not just for some. Please note that previously legislation restricted the right to apply for flexible working to those with childcare responsibilities, but this limitation no longer applies.

2. Get the employee to set out their request in writing, if they haven’t already. Some employees only have a vague notion of what they want flexible working to look like, and the process of setting it out in writing can be helpful to clarify what they want. This should include: The date; • A statement that this is a statutory request; • Details of how the employee wants to work flexibly and when they want to start; • An explanation of how they think flexible working might affect the business and how this could be dealt with, for example if they’re not at work on certain days; • A statement saying if and when they’ve made a previous application. more news online - www.dorsetchamber.co.uk/news

Please note that employees are only statutorily entitled to submit one request per year, and it is best to inform them of this.

3. You should then consider the request and make a decision within three months (it can be longer, but only if agreed with the employee).

This should be undertaken in a “reasonable manner” which includes considering potential advantages and disadvantages, and potentially holding a meeting to discuss the application.

Employers should try to keep an open mind, and not assume that because a job has always been undertaken in a certain way (e.g. full-time in the office) then it must be in future.

4. You may decide to agree or reject the application. If you are unsure, you may also propose a trial period, or discuss alternative options with the employee. If you decide to accept the application, you should write to the employee confirming this and the start date for the changes, within 28 days. You will also need to change the employee’s contract (in most cases a variation letter will suffice). If you decide to reject the application, you must set out the business reason for this. Reasons may include: • • • • • • •

Extra costs that will damage the business; The work cannot be reorganised among other staff; People cannot be recruited to do the work; Flexible working will affect quality and performance; The business will not be able to meet customer demand; A lack of work to do during the proposed working times; The business is planning changes to the workforce.

5. Employees do not have a statutory right to an appeal, however, offering an appeals process helps to demonstrate that the employer is handling requests in a reasonable manner.

See www.viewhr.co.uk

Talbot Village Trust donates to rape crisis service

#GetBusinessDone

Talbot Village Trust has donated £16,000 to the Sexual Trauma and Recovery Service (STARS), a Dorset-based charity that offers support to people in the community who have experienced sexual violence.

STARS is the only specialist rape crisis service in Dorset that offers free support regardless of age or gender. From April 2019 to March 2020, STARS supported over 1,800 individuals and throughout lockdown, calls to their telephone support line increased by 155% when compared to the same period in 2019.

The donation from Talbot Village Trust was used to install additional IT infrastructure and soundproofing to increase the number counselling rooms at the STARS centre. These changes have allowed the centre to expand the capacity of its online and telephone supportline services and provide additional specialist counselling sessions for those clients who have experienced their sexual violence within domestic abuse.

Helen Stevens, Service Manager at STARS, commented: “We are delighted to have received this additional funding from Talbot Village Trust.

It has enabled us to increase capacity across our frontline services to ensure we can sustain the increased demand for our support during such a challenging time”.

Russell Lucas-Rowe, Trustee at Talbot Village Trust, added: “We are glad we could help this valuable local charity, by providing the crucial funds needed to help it adapt to remote working, in response to the Coronavirus crisis. We want to assist charities and groups in our area with their projects the best we can as we understand the benefit they have in our community. We know STARS will keep giving amazing support to everyone who needs it in Dorset.”

Talbot Village Trust meets biannually and is accepting applications for funding from both previous and new applicants in the area before the Trustees meet in autumn 2020. Please go to www.talbotvillagetrust.org for more information.

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DORSET BUSINESS FOCUS / NEWS

5 Benefits of massage Buzz around the Dolphin Centre’s in the summer Now that the weather is getting warmer and the sun is out it means everyone is getting more active and participating in outdoor activities.

Whether you’re in a football league, sea swimming or working in the garden, with an increase in activity comes the benefits of increased strength, better mental health and improved joint mobility but also the higher risk of injury. The last thing you want is to become injured restricting how much you can do during the summer months.

Massage therapy can help, it can be an effective piece of self-care to help recover from an acute or ongoing injury as well as help injury prevention.

Massage therapy can: 1. Decrease Swelling and Inflammation In the summer months the increase in heat and humidity can lead to an increase in swelling and inflammation. Heat can change the amount of fluid in your joints, affecting people with arthritis or individuals who are prone to swelling. Massage therapy can help reduce swelling in joints and limbs. It can also decrease the pain and symptoms associated with inflammation.

2. Optimal Adaptation to Exercise If you are a runner, an athlete or enjoy working in your garden, the summer is the time to maximize your strength and endurance gains. To prevent injury and optimize your body’s ability to increase its strength and endurance, a massage can improve blood circulation, reduce post-exercise soreness and decrease exercise recovery time.

3. Manage and Reduce Pain Chronic pain is prevalent throughout the UK, more than two fifths of the UK population experiences chronic pain. Massage therapy is effective in reducing and managing chronic pain by decreasing pain responses, minimize the occurrence of tension headaches, it helps produce a relaxation response and improve sleep and aims to reduce muscle tension.

4. Increased Joint Range of Motion Flexibility and range of motion are important to maintain throughout the year, but a lack of flexibility may become more apparent in the summer. You may notice that your body is stiffer than you realized or remember. Massage therapy has been shown to increase joint range of motion and improve the flexibility of muscles.

5. Decreased Injury Recovery Time Getting back to activity post-injury is the ultimate goal and no one wants to spend their entire summer trying to recover. Massage Therapy can reduce injury recovery time and help you get back to regular summer activity. Pain management, improved blood flow to injured tissue (removal of metabolic waste and increase oxygen uptake), prevention or reduction in tissue adherence and contracture (good scar formation), restores range of motion and relaxation of compensating muscles and structures are just some of the benefits that massage therapy can offer.

rooftop honey competition

The Dolphin Shopping Centre in Poole is providing shoppers with the opportunity to design its popular rooftop honey packaging.

The Centre is encouraging designs to be created based on the NHS and key worker heroes, with all funds raised from the sales of the centre’s honey going to Poole Hospital Charity.

Competition entrants have until the Friday, August 21 to submit their designs, just in time for the expected honey harvest at the end of August.

John Grinnell, Centre Manager at the Dolphin Shopping Centre, commented: “The rooftop honey is extremely popular with our shoppers and we thought it was only right to get them involved in the design of our new packaging. We wanted to acknowledge the great work that our key workers are doing in the local area and help fundraise to support their effort. We are hoping to receive some really creative submissions that capture the community spirit we have here in Poole.”

Competition entrants are asked to create a design on an A4 piece of paper, which incorporates the NHS and key worked hero theme.

The design can then be sent to competitions@ dolphinshoppingcentre.co.uk for consideration. The winner will then receive £100 in vouchers to spend at the Centre.

Every year the harvest from the beehives, which are located on the centre’s rooftop garden, is extremely successful.

This summer, the centre is expecting a second hive to be occupied by a new swarm of bees. The rooftop beehives are part of a wider commitment to becoming an environmentally sustainable centre. The rooftop is also home to an eco-friendly garden that includes a wide variety of plants.

Please visit www.dolphinshoppingcentre.co.uk/whats_on/ competition-time for more details about the competition.

The benefits above aren’t exclusively for the summer, getting a regular massage will promote year-round health and reduce the effects of stress and injuries. If you are unsure if massage therapy is right for you, call the clinic on 01202 473800 or visit www.bridgehw.com Bridge HW are always happy to answer any questions you may have.

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DORSET BUSINESS FOCUS / NEWS

Dorset LEP and Smith & Williamson launch Business Resilience Programme Free recovery advice and support for Dorset businesses Dorset Local Enterprise Partnership (LEP) is partnering with financial and professional services firm, Smith & Williamson, to offer Dorset-based businesses access to free expert advice and support to help them recover from impacts of COVID-19.

Nearly four months have passed since the COVID-19 pandemic forced many businesses to suspend or dramatically alter how they operate.

A number of measures have been rolled-out across the UK to support businesses including the Coronavirus Job Retention Scheme and government-backed loans and business rate holidays, however, the impact for a vast majority of businesses and their employees has been devastating and businesses are now looking at how they can recover from the crisis.

The Business Resilience Programme from Dorset LEP and Smith & Williamson will help Dorset-based businesses develop strategies and plans to help manage cash flow, now and in coming months, so they’re in a position to continue trading as the UK emerges from the crisis.

The programme will be delivered in September and October through a series of themed webinars, supported by funded 1-2-1 business consultancy.

• • • •

Planning for the future: Trading out of COVID-19, Thursday 10 September, 10:30 – 12:00 Customers and suppliers – are you doing your due diligence?

Wednesday 23 September, 10:30 – 12:00 Cash continues to be king, Thursday 8 October, 10:30 – 12:00 Where do we go from here? Growth strategies to ensure future sustainability, Wednesday 21 October, 10:30 -12:00

For full details about all of the webinars, their content and how to register, www.dorsetlep.co.uk/business-resilience-programme

With the UK’s departure from the EU still likely to have a major impact on how businesses will operate in the future, the support being offered will also help them to get ready for when the transition period ends at the end of 2020.

Finn Morgan, Business Engagement and Dorset Gateway Manager for Dorset LEP explained: “With the easing of restrictions on business activities, businesses are telling us they’re now looking for support to get their operations back on track. Smith & Williamson have a huge amount of experience advising a range of clients - especially high-growth and high-growth potential businesses - on a range of key business areas, from cashflow and forecasting through to tax and restructuring. We’re thrilled to partner with Smith & Williamson to give Dorset’s business community access to the best advice and support available and help the region’s economy to recover.”

Amy Harper, Director of Business Outsourcing Services at Smith & Williamson said: “We are delighted to be part of this exciting initiative from Dorset Local Enterprise Partnership (LEP). During the pandemic, we have supported many businesses across the region by helping them to develop strategies to return to positive trading conditions. It is a tough environment for everyone.

However, we can help to pinpoint the most crucial actions that businesses can consider adopting to give them the best chance of turning their business around and emerge in a stronger position after the pandemic.”

The Business Resilience Programme is fully funded through Dorset Gateway, Dorset LEP’s business growth hub - part of the national Growth Hub network. In partnership with Dorset Chamber, Dorset Gateway offers free and impartial business advice, signposting to other support and funding opportunities to help businesses grow.

Contact Dorset Gateway at gateway@dcci.co.uk or 01202 714800

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DORSET BUSINESS FOCUS / NEWS

The following points need to be considered to minimize/ manage the risk due to Brexit •

The clock is ticking Brexit is a challenge for all businesses from managing and maintaining your current EU customers and supply chains to understanding the impact of new customs arrangements more news online - www.dorsetchamber.co.uk/news

• • • • • • • • •

Obtain your company EORI (Economic Operators Registration & Identification) number Prepare for and research potential tariffs, quotas and other requirements Check and apply for any new licenses, permits or approvals Ensure packaging and labelling is compliant to new regulations Review and prepare for customs & Vat procedures from 2021 Polish your internal policies and processes Review your supply chain and the origin of your products.

Review your export skills, export documentation Consider an export audit of your business Review if you need a Customs Broker and appoint

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Brexit will also open up opportunities to look at markets outside of the EU and to take advantage of the new trade deals enabling businesses to expand.

There may well be areas you will need support here at the Dorset Chamber we have Expert advisors who can help. Dorset Chamber is an Issuing Body, appointed by HM Government Department for Business, Innovation & Skills.

Dorset Chamber is authorized to certify export documentation and we are also a Custom Broker enabling us to complete your customs declarations.

So please get in touch by visiting our website or contact us International@dcci.co.uk or 01202 714804 43

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Morebus is ‘good to go’ - as Dorset begins to emerge from hibernation Poole-based Morebus is playing its part in helping Dorset emerge from hibernation. The operator has been transporting key workers since March - but its team is gearing up to welcome many more passengers from across the region and from further afield.

“Thanks to hard work and determination from my colleagues, Morebus has been providing essential travel continuously during the past four months - and now we are excited to be welcoming lots more people on-board,” said Morebus head of communications, Nikki Honer.

“We have been rapidly increasing our services here and now we have received the industry standard mark ‘We’re Good to Go’ - which recognises our efforts to implement cleaning and social distancing measures for staff and customers during the coronavirus crisis. The standard is issued by Visit Britain to confirm businesses are ready to encourage visitors.

“With the summer months now upon us, we have also re-introduced our popular Breezer bus services, which serve many of the wonderful tourist locations we are blessed with here in Dorset.

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“The government has announced that anyone can travel on public transport - for work or play - this is a wonderful opportunity for us to tell the world Dorset is open for business. We still have plenty of sunshine to enjoy - and we want to help as many people as possible enjoy all the gems the county has to offer.

“Now that people are heading back to work, we want them to know it is safe to use public transport again. To make it easier for employers carrying out risk assessments we have produced a new ‘Back on Board’ guide which covers everything that has changed when using public transport. This is available to download from our website.

“We have stringent cleaning regimes in place - including extra focus on touch points, which are regularly treated with anti-viral wipes. Our bus seating has been arranged to allow our customers to practice social distancing, and we are installing hand sanitiser dispensers on all our buses.

‘Further measures we have taken include social distancing signposts and markings, hand washing facilities, access to hand sanitiser, and

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protective screens for our drivers. You could definitely say ‘we’re good to go’!”

Passengers in the area will also be greeted by a new face as they board buses.

Morebus’ Tammie Jones is standing by to ensure the bus operator’s vehicles are clean and safe, with demand for its services steadily rising.

“Alongside our cleaning processes, I am meeting buses throughout the day, to check them and give touch points on-board an extra clean with anti-viral wipes,” said Tammie.

Tammie, who is part of Morebus’ customer services team, is keen to talk with people about any aspect of Morebus and its services, as the area begins to recover from lockdown.

“I can help with timetable queries, and any technical questions people may have about using our app and website,” said Tammie. “We have recently introduced a new online feature which tells people how busy their bus is - so I am expecting a lot of interest and feedback on that.”

The Busy Bus Checker tool allows people to make the decision to travel, or to wait until the next service comes along.

“This is a great online tool that allows our customers to see, in real time, a rating - from quiet, to moderate, to busy,” added Tammie. “It means you can make an informed decision about your journey - which is really useful, whether you’re travelling for work or for leisure.

“Using the tool couldn’t be easier. You just visit morebus.co.uk , find your stop on our easy-toread map, tap on the moving on-screen bus, and you’ll see how busy it is.

“We’ve been proud to have provided transport, through challenging times, to help key workers carry out their vital roles here in Dorset. Now, we are all very excited to be increasing our bus services. We will also be working with local businesses to ensure the county and its economy has the best possible chance to thrive over the coming months.” morebus.co.uk

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DORSET BUSINESS FOCUS / NEWS

Dorset Chamber Travel Counsellor members have it covered Whether you are travelling for business or leisure, our Dorset Chamber Travel Counsellor members have it covered. Ally Case specialises in leisure and Katharine Cleall in business. Though Katharine and Ally’s businesses are independent of one another, both are part of a global network of independent professional travel management consultants.

Business travel remains a necessity for many says Katherine Cleall.

We’ve experienced an unmatched impact on global business travel from the Covid-19 pandemic. I’ve worked in business travel for over 13 years and though I’ve seen travel disruption on a global scale (remember the volcano?) I’ve never experienced such a continued hiatus to worldwide travel.

Is it scary? Yes, without a doubt.

Is it sustainable? No. I don’t think so. Why? Because…for every business that has withdrawn its travel plans vowing never to do so again and switch to video conferencing, there is another company who relies on travelling worldwide for their business. There’s a kind of ignorance around this subject. I’ve been challenged on social media from connections who state they’re pulling up the drawbridge on business travel. As though it was a nice to have thing, that they can now do without. If that was the case, then good for you.

This is not the case for most of my clients.

Clients who work in information technology, telecommunications, construction, nuclear, aerospace, data infrastructure, oil, gas and utilities. For clients who must fulfil contractual obligations or warranty specifications regardless of a worldwide pandemic, work life continues.

In the midst of the crisis when there were only a limited number of planes still flying, I was faced with the challenge of getting a Russian and UK oil vessel crew out to Stavanger in Norway. With no conventional way of getting them there to relieve the off-coming crew, we resorted to private jet charters to get the job done.

Business travel was cut back, but business travellers have still been out there, I think of them as unseen and unsung heroes. When most of us were terrified to pop to Tesco without a Hazmat suit, an army of engineers, consultants and service personnel took to the skies to keep us all going!

I’ve been working hard in my business, keeping in contact, providing my services when required. Yes, it has been quieter than usual, but I’m confident that very soon, things will start to change. We’re seeing a return to a ‘new normal’ life, we’re seeing our economy slowly but surely 46

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drag itself out of the gutter.

As travel restrictions begin to ease across the globe, we’re ready to support you in getting your business back on the road. Understandably, travel bookers and corporate travellers alike will have concerns about what travel looks like as we continue to protect people’s health, safety and wellbeing.

There’s a huge distance to go yet, but I’m confident we will get there and I’ll be here to make sure that those unsung heroes, have the best possible customer experience they can, because that is what I do. Pandemic or not. It’s my passion and I love it.

Katharine Cleall, Travel Counsellor for Business: 01202 802166. www.tctravelmanagement.co.uk/katharine. cleall The last four months have been a constant rollercoaster in the world of travel and holidays.

Ally Case from Travel Counsellors who specialises in leisure holidays says: “I spent the first few weeks of the crisis thinking my business was going to die, endless days full of holiday cancellations, rebooking for later dates and obtaining refunds for my customers. A lot of families looking forward to holidays in Disney /company/dorset-chamber/

World, Florida and the Caribbean at Easter had their dreams taken away from them. Fastforward four months and although far from over there are little green shoots starting to appear.”

“After the initial few weeks reflection, the coronavirus situation made me realise that there was no point in worrying about all the things I could not control and instead I decided to focus all my energy on the things I could control, such as communicating with my customers and making sure that I was here for them at the end of the phone. I continued to stay visible to all my customers whilst still remaining relevant to all that was happening, I regularly posted and, still do, on social media sites to encourage my followers to engage with me and gave, and continue to give, regular updates on the situation, even helping people who had not booked their holidays through me.” added Ally.

Travel Counsellors is a of one of the best companies in the business, with a 5* rating on Trust Pilot and in a recent survey carried out

by MoneySavingExpert.com voted as the best travel company for taking care of customers throughout the Covid-19 crisis.

For more information or advice call 01202 375180 or 07796 001159 or click www.travelcounsellors.com/ally.case

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DORSET BUSINESS FOCUS / NEWS

Business leaders upbeat on challenges ahead Business leaders in Dorset have charted a course for a postCOVID-19 recovery that champions investment in skills, young people, infrastructure and low-carbon solutions.

An upbeat Zoom conference – one of Dorset Chamber’s new Business Leaders’ Events – produced many shared thoughts on the challenges facing companies and organisations, and the further measures required to help them as the county’s economy emerges from the crisis.

Fifty-eight participants from a range of sectors attended the ‘Back to Business’ event hosted by Dorset Chamber and Dorset Local Enterprise Partnership (LEP).

Setting the context, Ian Girling, Chief Executive of Dorset Chamber, highlighted the need to maintain and strengthen business support to enable continued access to finance, mentoring and retraining opportunities.

He said there had been more than 400 enquiries during lockdown to the Dorset Gateway – the free business information, advice and support service run by Dorset LEP and Dorset Chamber – adding: “The pandemic has exposed the precarious position of many businesses who are in distress because they have little or no working capital and have seen orders cancelled.”

Ian pointed to data from the latest Quarterly Economic Survey carried out by the British Chamber of Commerce which had shown several key indicators for business performance dropping to 31-year lows, and said that in Dorset there was particular pressure in tourism, leisure and hospitality.

Jim Stewart, Chair of Dorset LEP’s Board, said his organisation’s response to COVID-19 featured additional resources help businesses to cope in the short-term coupled with a focus on longer-term infrastructure and skills investment and a need to create more apprenticeships.

He cited several examples of how Dorset LEP was helping to build closer working relationships between education providers and businesses.

These include support for apprenticeships via Weymouth College and Bournemouth & Poole College, and the provision of incubator space for business start-ups at Arts University Bournemouth.

Jim added: “We are redoubling efforts to identify and fix skills gaps, particularly in marketing, tech and analytical job roles, so that companies can be stronger, greener and more adaptable.”

He also announced that Dorset LEP would be launching a series of webinars and one-to-one business support sessions in partnership with local accountancy firm Smith & Williamson, to assist businesses as they look to trade out of the crisis.

Also at the conference were Matt Prosser, more news online - www.dorsetchamber.co.uk/news

Chief Executive of Dorset Council, and Chris Shephard, Director of Development at BCP Council.

Both answered questions on the impact of the virus on green investment and said new ways of working prompted by the crisis could see less congestion and commuting in future.

At the same time, several participants agreed the move to more home working exemplified why 5G infrastructure and a full fibre network needed to be rolled out across Dorset.

Other points raised included calls for furlough support to be continued after the end of October for priority sectors such as hospitality and the arts.

Discussing support for young people, Paul Tansey, Managing Director of Poole-based B2B marketing agency Intergage, feared disruption to education and the current lack of work experience opportunities would create a, “tsunami of mental health issues for young people.”

It was a point picked up by Michael Johnson, Vice Principal of Bournemouth & Poole College,

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who called for more collaboration – and less competition – between education providers in Dorset so that more resources could be put into skills training for unemployed people rather than diverting resources away from front-line support.

Three ‘instant polls’ were held during the conference covering general business outlook, turnover expectations and projections on workforce size.

Compared to polls at previous Dorset Chamber events, more respondents anticipated having a smaller workforce in three months’ time but there was a more positive outlook both on general business optimism and turnover forecasts.

Dorset Chamber is also providing a range of support for business and is lobbying at a national level during the crisis.

This includes the Dorset Gateway, delivered

by Dorset Local Enterprise Partnership (LEP) in partnership with Dorset Chamber, which provides free signposting to business advice and support. www.dorsetchamber.co.uk

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Inspire shortlisted for national Accounting Excellence Award

Sydney goes 100% renewable, so can we

From last month, Sydney became a wholly renewable hub, with all operations powered by 100 per cent renewable energy. Originating from local sources, a power purchase agreement will see street lighting, buildings, sports facilities and even the Town Hall operate under this sustainable resource.

Dorset based U4L are committed to 100% renewable energy and striving to achieve Net Zero for its clients.

Business Relationship Manager Martin Bell said of the news; "Well done Sydney it is a possibility for Dorset. I am on a mission to work hard to get Bournemouth, then Dorset and then the UK to 100% renewable energy use.

It is not an if but a when scenario. Who will be the first town in the country to do it? What county will be the first, what country will be the first? It will happen, it must happen. 2030 is less than a decade away and there is so much to do."

On the back of news from Sydney, U4L are urging Care Groups, Commercial Groups, Hospitality Groups all Business Groups to start engaging with their energy suppliers to discuss and plan the journey to Net-Zero.

"Many businesses don't know what their business carbon output is, or what savings can be made switching to 100% renewables and how much of a difference that can make to the environment." added Martin.

U4L use only British 100% renewable energy supply partners for our customers that have started their journey, keeping the money within UK economy.

For more information see www.u4luk.com

South Coast accountancy firm, Inspire, has been unveiled as a finalist in a prestigious national award – positioning the firm at the top of its game in the UK accountancy profession.

Shortlisted for the ‘medium firm’ category in the national Accounting Excellence Awards, Inspire – based in Poole – is a business and tax advisory firm, supporting the growth of ambitious entrepreneurial businesses across the South Coast and further afield.

The Accounting Excellence Awards, now in their 10th year, are designed to showcase the very best examples of client service and support from accountancy firms across the UK. Inspire Founder, Warren Munson, commented: “To be shortlisted as a finalist in the Accounting Excellence Awards is a superb achievement for the firm and a great recognition for the entire Inspire team.

“Today’s announcement is testament to the team’s continued hard work, commitment and passion for delivering for our clients, especially over the recent weeks and months, where our clients have needed our support more than ever, and every member of the team has done an outstanding job.

“I am incredibly proud of Inspire and the tremendous relationships that we have with our clients, many who have been with us since the firm launched 16 years ago.”

The winners of the Accounting Excellence Awards will be announced at an exclusive ceremony held at The Brewery, London on 2 February 2021. www.inspireaccountants.co.uk

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PHC welcomes visitors back to award winning marinas Following the latest guidance from the UK Government, Poole Harbour Commissioners have begun to welcome the first visitors back to their award-winning marinas.

Owned and operated by Poole Harbour Commissioners, Poole Quay Boat Haven and the Port of Poole Marina started their phased reopening for annual berth holders in May. The latest announcement has now enabled the marinas to extend their opening and allow overnight stays for both berth holders and visitors.

Marina Manager, Kerrie Gray said “We’re thrilled to be welcoming visitors for overnight stays. During our phased reopening additional measures were put in place to prevent the potential spread of COVID-19. The success of these measures, along with the new guidance means we are confident to be welcoming visitors back to our marinas.”

“In the interest of safety and wellbeing, we have taken the decision to continue with our phased approach and not to return to full capacity straight away. We will initially start at 50% occupancy and will gradually increase this number until we find our maximum safe working number”.

The health and welfare of their customers and workforce continue to be a top priority for PHC. And, additional measures have again been implemented in preparation for this next stage of opening.

Floor markings, posters, and hand sanitising stations are in place and all visitors are urged to maintain a 2m social distance wherever possible. Protective screens have been installed, but to limit numbers in the reception area they have requested that wherever possible, payment is made prior to arrival.

To book visit: www.poolequayboathaven.co.uk/bookings or by calling the Marina Team on: 01202 649488.

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West Dorset see investment in 'Centres of Excellence' Dorset’s engineering and construction industries continue to benefit from investment in state-of-the-art training facilities for students at Weymouth College.

A £1.36 million Local Growth Fund allocation from Dorset Local Enterprise Partnership (Dorset LEP) will allow Weymouth College to launch two new Centres of Excellence, in Engineering and Construction.

Dorset LEP Chair, Jim Stewart, said: “We are committed to investing in Dorset’s young people.

These new Centres of Excellence will not only enable the college to meet identified skill gaps but will also help young people find suitable work in Dorset.

“Investing in training will ensure our county has the workforce ready to meet the needs of the economy. In turn, this will help grow the economy and bring a boost to local businesses.”

Firstly, £605,000 will be invested into the ‘Centre of Excellence for Engineering’. This new facility will improve the college’s advance engineering teaching capabilities, helping to provide a future workforce that can meet the needs of the local economy. It will feature a new digital media suite, allowing students to develop computer-aided-design and modelling skills using the most up-to-date equipment and software. The Centre of Excellence for Engineering is still on course to open this autumn.

This project funding will also unlock investment to improve the college’s Electrical Engineering Centre and purchase new machinery and IT equipment for its Centre of Excellence for Motor Vehicle Technology, opened by Dorset LEP in November 2019.

Higher quality engineering training is not only good news for Weymouth College but also the wider Dorset economy, particularly Weymouth and Portland area, offering more opportunities for local students.

The Advanced Engineering & Manufacturing (AEM) sector has been identified as one of Dorset’s high growth sectors and is worth £800m (gross added value) to the local economy, employing 17,300 people. Unlocking talent to support the AEM sector is a key priority of Dorset’s Local Industrial Strategy.

Secondly, £750,000 will be allocated to the ‘Centre of Excellence for Construction Skills’.

The centre of excellence will increase teaching standards and the number of construction students and apprentices.

The project will provide extra capacity by fully re-modelling and upgrading accommodation to support up to 260 full-time and parttime construction students and up to 160 construction apprenticeships per year.

The college will be able to meet new apprenticeship standards and increase specialisms not currently delivered to meet the

needs of Dorset’s construction industry. These include painting and decorating, plastering, construction maintenance, plumbing with solar/ thermal pathways and an increased emphasis on environmentally sustainable construction.

Weymouth College Principal and Chief Executive, Nigel Evans said: “We are incredibly excited about the opportunities this funding from Dorset LEP will unleash.

“Our new Centres of Excellence will vastly improve our advanced engineering and construction teaching capabilities.

“We have already held meetings with local engineering and construction employers to ensure we invest in the equipment and software that will make our students work-ready.”

This announcement again proves Dorset LEP’s on-going investment in skills for the engineering and construction sectors.

Earlier this week Dorset LEP announced a £610,000 investment into the Construction and Engineering Project to improve facilities at Bournemouth and Poole College.

For more information visit the Dorset LEP www.dorsetlep.co.uk

EMI share schemes and the impact of furlough leave Government announces temporary changes to Employee Management Incentive (EMI) legislation from 19 March 2020 to 5 April 2021.

On the 3 April 2020 we reported that it was unclear what impact furlough leave would have on employee’s EMI (Employee Management Incentive) share schemes.

There was some concern that an employee on furlough would fail to meet the working time requirement for EMI purposes, as the rules set out that option holders must work at least 25 hours per week or if less, 75% of their working time. The government has now announced temporary changes to the EMI legislation with effect from 19 March 2020 until 5 April 2021 to ensure furlough leave does not affect option holders meeting this criteria. It also includes a provision for this change to be extended for a further 12 months if the disruption caused by Covid-19 has not ended by April 2021. more news online - www.dorsetchamber.co.uk/news

The changes mean when calculating the employee’s ‘committed time’ for granting an EMI option, any time when the employee was not required to work for reasons connected with Covid-19 will still count as working time. Likewise when determining if a disqualifying event has occurred, any time that the employee is not required to work for reasons connected with Covid-19 will also count as working time.

It comes as a relief to option holders who have an EMI scheme as it confirms that they will not suffer a disqualifying event, nor lose tax advantages as a result of being furloughed. It also means that companies can still use EMI schemes to incentivise staff and reward loyalty.

If you need guidance in relation to an EMI option scheme then please contact Lucy Gleisner at Trethowans on 023 8082 0539 www.trethowans.com

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DORSET BUSINESS FOCUS / NEWS

TDSi provides free online roundtable advice and training seminars

Integrated security manufacturer TDSi is pleased to confirm its continued programme of Table Talks sessions for its partners and end users. TDSi began hosting these regular sessions during the Lockdown phase of the COVID-19 pandemic, to deliver technical and informational content to interested parties.

TDSi’s Table Talks are free online discussion and training sessions with a Roundtable of its key technical and commercial team members. Each session features TDSi’s security experts, on hand to answer questions from attendees and to discuss relevant topics on integrated security systems, installation, and specification.

TDSi’s Managing Director, John Davies, who chairs Table Talk commented, “The COVID-19 restrictions have made it harder than normal for us to speak directly to our installation partners and customers, so we wanted to find a way to address this and Table Talk was born.”

John added, “The sessions are designed to fit the needs of our audience and we welcome questions posed beforehand (and during the sessions), so we can ensure the content is tailored directly to the needs of participants, rather than us jumping on a soapbox and regaling the audience with all things TDSi. Our friendly panel of experts are on hand to offer advice on system architecture and design, to talk about the latest technology or to answer questions on specific projects and installations.”

Table Talk is presented once a month and Chaired by John, who is accompanied by varied members of TDSi’s expert panel, typically including: Head of Development Tina Baker, Product Engineer Russell Marande, Sales Director Alex Rumsey, and International Business Manager Mica Negrilic.

John adds, “The COVID-19 restrictions have seen big changes for everyone in security, with greater demand for non-contact touchless systems (including proximity readers and biometrics). The team and I will be on hand to answer any questions on the options, benefits and suitability of our systems and the integration potential they offer in working with security systems from other suppliers too.”

For more details on TDSi, its products and services, please visit: www.tdsi.co.uk.

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Coleman Marine staff welcome return to the office Coleman Marine Insurance a Gallagher Company staff have welcomed a return to the office and opened the doors of its Poole Quay HQ. MD Steve Risk advised, “Following a huge amount of work by our parent company Gallagher, we are delighted to have re-opened our Poole Quay HQ this week, returning a small number of our Team to the Office in order that we can follow all Government guidelines, the rest of our Team continue to work from home.

“It will be a gradual return for our 20 staff, of whom 5 will be in the office each day. It’s great to be back though and to see so many of our customers and friends from across the marine and business sector when strolling along the quay.”

Reflecting on the recent lockdown Steve said, “Being a part of a global brand, that is AJ Gallagher, has meant that we have been able to access increased resources and technical expertise throughout COVID-19 We’ve called upon expertise around risk management, staff well- being, working from home and returning to the office.

“As a global company our presence also means that we have access to lots of overseas territories and markets. We’ve been able to 50

August 2020 | Dorset Business Focus

follow and engage with countries and regions that have been slightly ahead in their corona-19 journey. This has been useful in that we’ve been able to speak with colleagues and learn about their business journeys and learn invaluable lessons.

“I’m extremely proud how everyone at Coleman has excelled themselves during COVID-19 . The team have stayed absolutely true to the Gallagher culture, have been

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extremely robust and embraced the new ‘normal’ of home working. I’m proud of how nothing has got in the way of their mission to continue to provide outstanding customer service and many relationships, both with clients and colleagues, have been strengthened with these new levels of engagement and new means of communication.

A huge, heart- felt thank you to each and every one in the Team and to our Clients for their continued custom.”

About Coleman Marine Insurance Coleman Marine Insurance is the specialist Marine Division of Gallagher UK Retail, providing Insurance expertise and products across the Marine sector.

Please call if you have a need of our Insurance expertise. Tel. +44(0)1202 497 410 or visit our Website for more information about our services www.colemanmarine.co.uk

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DORSET BUSINESS FOCUS / NEWS

DRIVEN Steve Bulley Head of Business Engagement at Dorset Chamber and car fanatic

Take the bull by the horns Lexus have a reputation for unbeatable customer service and reliability, in the 2017-20 Driver Power survey they have been voted Best Manufacturer. Their customers love the cars and love the dealers. I wanted to see how the UX hybrid fairs in the competitive urban crossover market. It’s the smallest and most recent SUV from the brand sitting under the larger RX and NX. The design is typically angular with a nod to the 50’s in the rear lights with small ‘fins’, inside it borrows design from other models in the range with the exception of two ‘horns’ either side of the instrument binnacle, which look out of place to me.

The UX 250h F-Sport with Premium Plus package from Hendy Lexus Poole is a relaxing drive. Mated to the new 2L petrol engine, the CVT automatic gearbox is smooth and engine noise is at a minimum even when accelerating, the UX reaches 0-60 in 8.5 seconds. Sitting on 18inch wheels the ride is very comfortable and although the touchpad, similar to the one on your laptop, takes a little getting used to it works well with the infotainment system. The UX is the first in the Lexus rage to include the ability to use ApplePlay and Android Auto which will help this car be more attractive to younger buyers. There are three driving modes Eco, Normal and Sport which alter the dynamic of the car.

The UX 250h F-Sport Premium Plus

Now here is the pleasant surprise, in a 5-hour journey over 141 miles 53% of the time was on battery alone. With range anxiety over pure electric vehicles still an issue for many drivers this is a great compromise. The quoted MPG figures of 47-53mpg appear very achievable, in my time I averaged over 51mpg, which for a car of this size makes it very cost effective to run.

For business users the UX is an alternative to the German brands that dominate businesses car parks. With BIK starting from 27% for this year and prices from £29,550 the Lexus UX is definitely worth a look.

Speak to Adrian Chapman at Lexus Poole 01202 493704 or www.lexus.co.uk/poole

Increase in users to advice service The Advice Team, operated by Dorset’s disability charity Diverse Abilities, has seen a 20 per cent increase in service requests.

After launching a telephone advice service in early 2019, enquiries are up almost 91 per cent after increasing its hours due to popular demand. Benefit clients increased 12 per cent over the same period of the 2019/20 financial year.

Diverse Abilities Advice Team offers assistance with benefit applications, drafting of appeal submissions and representation at Tribunal hearings, along with the drafting of Lasting Power of Attorney.

Elaine Ewing, advice service manager, commented: “Our advisors are experienced and supportive when helping people in often overwhelming situations. Applying for disability benefits and preparing legal documentation for appeals can be a daunting task, so we strive to do everything we can in order to make the process as seamless as possible.”

The service is continuing to offer a telephone service during the pandemic to ensure that people can still access the vital help they require.

Elaine added: “Despite reduced services from the courts and other official bodies, people must continue to submit their benefit applications or appeals, and we are here every step of the way.”

Visit diverseabilities.org.uk/advice for more details on the team’s services or call 0300 330 5514 between 9am and 1.30pm on weekdays. more news online - www.dorsetchamber.co.uk/news

#GetBusinessDone

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DORSET BUSINESS FOCUS / NEWS

Does the stamp duty holiday apply to buy to let property?

#GetBusinessDone

Is now a good time to invest in buy to let?

Chancellor Rishi Sunak announced a temporary stamp duty holiday in last week’s summer statement.

The announcement has been welcomed by many, as homebuyers are set to save thousands in Stamp Duty Land Tax. The tax has been suspended on all residential purchases up to £500,000 until March 2021. You can read the full details in Jennifer Smith’s article here.

Buy to let properties and stamp duty holiday The announcement, however, was criticized by Labour last week. The opposition accused the policy of “helping people to invest in buy to let properties”.

So, is this true, and if so, how is the stamp duty holiday helping?

Does the SDLT holiday apply to buy to let?

As the SDLT holiday applies to purchases of all residential properties up to £500,000, it does mean that property investors in the buy to let market stand to benefit.

We have seen a surge in enquiries and instructions for buy to let property since the announcement, and you can understand why.

How much will property investors save with the SDLT holiday?

A property investor buying a £500,000 house stands to save £15,000 in SDLT as a result of the chancellor’s announcement.

Desirable areas in Bournemouth, Poole and Christchurch and the New Forest are prime locations for buy to let properties.

Rishi Sunak said of the review: “It’s a reasonably business as usual practice for the Treasury to ask the Tax Simplification Office to examine various parts of our tax system to make sure they’re up to date.

It happens every year, so the last year or two the Tax Simplification Office looked at inheritance tax, before that they looked at capital relief, before that they’ve looked at VAT, they’ve looked at stamp duty and before that income tax and national insurance.

So, I think, actually, that capital gains tax is the only one they haven’t looked at if you look at everything they’ve done over the last few years.”

How will a capital gains tax increase affect BTL landlords?

Capital Gains Tax is currently charged at a rate of 28% (for higher-rate taxpayers) or 18% (basicrate taxpayers) on any growth in value that a property has enjoyed.

Even with the various ways of offsetting this tax (e.g. the tax free allowance (currently £12,300.00 per person per annum), legal fees for the purchase or SDLT on the purchase) this is still a fair chunk out of any profits you make selling your buy to let.

Any increase, even small, will be difficult for landlords. Those who need to sell their properties in the short term in order to deal with a downturn in the economy, or who would simply

like to retire from being a landlord and take cash from their portfolio, will be hit hard at a time when they least need it.

On a brighter note - if any increases are predicted or announced then we may see an increase in buy to lets coming onto the market which in turn may lead to some reasonable investments for new investors.

So, is it a good time to invest in buy to let property?

Sarah March-Pascal, solicitor in our residential property team in Christchurch: “As a lawyer, it is not my place to give financial or investment advice.

We have seen an increase in enquiries and instructions for conveyancing on buy to let properties since the chancellor’s announcement.

The local property market is moving quickly, having halted during lockdown. Whether this is driven by pent-up-demand, changes in lifestyle (with more people working from home), or the stamp duty holiday remains to be seen.

We are facing a turbulent few months ahead, as the economy continues to try to rebuild after the lockdown. We will watch with interest as the property market responds, and will continue to update clients and followers with any new developments.” www.frettens.co.uk

Buy to let properties for Airbnb At Frettens, we have also seen an increase in purchases of buy to let properties for use as Airbnb rentals. Anna Curtis wrote an article about the issues around Airbnb that you can read here.

Buy to let for student accommodation in Bournemouth In the past decade, the increasing size of the university has driven a large increase in BTL transactions. This trend shows no immediate signs of slowing.

Is the government planning a capital gains tax increase?

Rumours emerged this week about government plans for an increase in capital gains tax.

These started after the announcement that the treasury announced a study seeking “views about capital gains tax”, to be conducted by the Tax Simplification Office.

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DORSET BUSINESS FOCUS / NEWS

Life after Lockdown – what does the future of retail look like?

We have been reflecting on what life after lockdown now looks like for many businesses, as the gradual lifting of restrictions continues.

In particular, the way people shop, both now and into the future due to COVID-19 will have changed dramatically as retail companies have faced huge challenges across the industry to adapt to the country-wide lockdown.

It has also seen the demise of some big bricks and mortar stores.

KFA Connect believes that retail businesses will need to sell and increase their range across as many sales channels as possible in order to improve chances of survival.

With the after-effects of the lockdown and phased return to work, many retail stores will remain closed or sadly go out of business altogether. In addition, the average consumer is still unlikely to go to the shops unless they need to. With social distancing remaining in place indefinitely and shoppers not wishing to join long queues for stores, it’s time to consider the long-term effects.

The likelihood is, that people will continue to buy online from the security of their homes for a long time to come.

Online sales are on an upward trajectory with no sign of slowing down and the lockdown has changed the behaviour of the population with little chance of it reversing. It is imperative that businesses look to sell and increase their range online as soon as possible, as a surge in sales post-lockdown is too risky to rely on. The change in behaviour is evident in the noticeable increase in online ordering for our e-commerce customers, with some seeing a 60% increase in online sales during the lockdown.

Another challenge retailers continue to face is the sudden increase in pressure on deliveries. Additional online ordering means companies must be able to switch between couriers easily and to mitigate this we strongly suggest the use of software systems that integrate with multiple couriers.

This will ultimately offer more flexibility to enable a business to run efficiently and eliminate any internal process issues.

There has been a huge variant in the way retail companies have been able to respond to online ordering, from some small businesses opening only 1-2 days per week to large high street chains capping daily order numbers, to the likes of Amazon reportedly reaping an $11,000-a-second during the lockdown. Whichever way you look at it, it is a sink or swim situation and while online order numbers remain high for those with e-commerce options in place, businesses still need to understand the best way to manage them.

KFA Connect is advising these businesses not to lose sight of the longterm, and embrace technology more than ever, as you truly never know what is around the corner. www.kfa.co.uk

#GetBusinessDone

Saffery Champness publishes FAQs to help with recent VAT changes Saffery Champness publishes FAQs to help with recent VAT changes for catering, accommodation and visitor attractions.

The VAT team at Saffery Champness has produced responses to a series of FAQs that will help many rural and other businesses get it right when it comes to adjusting to the VAT changes announced by the Chancellor in his recent summer statement.

In his statement, the Chancellor announced a temporary reduction in the VAT rate for certainly supplies of food and drink, hospitality, holiday accommodation and visitor attractions, to 5%.

The FAQs cover the changes, the supplies to which they apply, and retaining or passing those savings on to the consumer. There is guidance included relating to catering, holiday accommodation, caravans and camping pitches, admission charges to attractions, and the treatment of deposits and vouchers, all of which will be of relevance to many diversified rural businesses.

Roger Wareham, Partner, Saffery Champness and a member of the firm’s Landed Estates and Rural Business Group says: “Whilst the changes seem relatively straightforward, once you dig into the detail, there are numerous complex areas that we hope our FAQ sheet will address. For example, how are different supplies of food and drink affected, what to do when there is a single supply with different elements, such as wedding packages, and timing of deposits paid and accommodation stays.

“Businesses need to consider also whether, if the rate change applies, they are going to pass it on to customers. It’s a tough decision as the measure is aimed at assisting the hospitality sector by reducing tax payable.

Whether businesses decide to refund VAT already paid on a VAT inclusive price, or to reduce prices going forward to reflect the lower VAT rate is a commercial decision for them to make.”

The VAT FAQs can be found at: www.saffery.com/news-and-events/publications/vat-measuresannounced-in-the-july-2020-fiscal-statement

more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / NEWS

Global Brand Communications’ work recognised and shared by HM Government #GetBusinessDone

Bournemouth based Global Brand Communications have had their work with Hall & Woodhouse recognised by HM Government. The office of the Prime Minister used the Hall & Woodhouse project as an example of communications excellence.

The award-winning Dorset creative agency works closely with brewery Hall & Woodhouse and was tasked with helping the business to showcase the ‘reopening’ of their Public Houses in July.

Global Creative Director Darren Mooney advised, “We are extremely proud to have worked with Hall & Woodhouse on their COVID-19 reopening campaign.

Together we produced a considered campaign to communicate that Hall & Woodhouse managed public houses would be reopening in a very safe and controlled way. It underlined the fact that the very highest levels of hospitality would continue to be consistently delivered across all of its managed houses, with the safety of all guests and team members being an absolute priority.

“We produced a variety of digital and printed assets to use across the 53 houses including an engaging video advising would-be guests on what to expect when visiting a Hall & Woodhouse.”

Darren continued, “As you can imagine, being contacted by the office of the Prime Minister was a real commendation of the work.

They had become aware of the campaign and wanted to use our

design assets, both internally and to share with other organisations across the UK. We were flattered that the Cabinet Office posted on Linkedin and Twitter, highlighting the work as an example of excellence in COVID-19 communications.

It’s great recognition for my brilliant and talented people, and to the forward-thinking

team at Hall & Woodhouse.”

To find out more about Global Brand Communications see www.discoverglobal.co.uk Hall & Woodhouse have an eclectic collection of characterful pubs in some of the most beautiful locations in Southern England www.hall-woodhouse.co.uk

Dorset Chamber Events and Training Diary Date

Event

Time

Venue

Price (+VAT)

11

Business Leader Event with Lord Price, former Managing Director of Waitrose & Minister of State for Trade and Investment

10:00 - 11:15

ONLINE (zoom)

FREE to members (Business leaders only)

19

**Members Only** Simply Networking Online @9 with Dorset Chamber

08:50 - 10:30

ONLINE (zoom)

FREE to all members

2

**Members Only** Simply Networking Online @9 with Dorset Chamber

08:50 - 10:30

ONLINE (zoom)

FREE to all members

16

**Members Only** Simply Networking Online @9 with Dorset Chamber

08:50 - 10:30

ONLINE (zoom)

FREE to all members

Aug

Sept

To book events please go to www.dorsetchamber.co.uk/events 54

August 2020 | Dorset Business Focus

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COVID-19:Businesses must respond quickly to survive and get ahead Businesses will struggle to survive if they are not flexible enough to adapt to continual change in the COVID-19 landscape we are now living in, according to restructuring and recovery specialist Kevin Parish in Smith & Williamson’s South Coast office.

“Those businesses that develop the right tools, flexible structures and forward plans will not only survive in the long-term, but will get ahead quickly in the current marketplace and could potentially lead the field,” said Kevin “As Government guidance and the underlying law changes day by day, businesses and management will need to understand their operations, market and customers better than ever before.”

Dorset Community Foundation launches round 2 of Coronavirus Fund

Here is a useful checklist of important questions for business and management: • How is the business running now it has re-opened (or how will it run when it does)?

• How is it different from before?

• What further changes might be coming and how do you minimise their impact?

• What are the capacity constraints of your business, taking into account things like social distancing and mask wearing?

• How will this affect break-even points, profitability and cash?

• Can the business cope with renewed demand?

• Does it have the cash availability to restore stock levels, bring staff back from furlough and to meet liabilities that have been accruing or deferred while it has been dormant?

• If you sell to consumers, how will you persuade them that the risks are low and that they will not need to queue around the block? Are there new delivery channels?

• If you sell to other businesses, are they able to restart trading and will they do so in the same way? Will demand increase or reduce, and will there be pressure on pricing?

• How will your medium and longterm strategy or operations have to alter because of changes in the marketplace and the operating environment?

• How will the business react to further change, including temporary and local lockdowns?

Dorset Community Foundation, a local charitable Foundation supporting those most in need across the county, has just launched Phase 2 of their Dorset Coronavirus Community Fund.

The second funding round will support groups and charities helping Dorset people suffering hardship and disadvantage as a result of the economic and social impact of the COVID-19 pandemic. In the first phase of funding, over the last four months, the Foundation supported almost 200 projects to the value of just over £500,000.

Grant Robson, Foundation Director shared: ‘We are very pleased that thanks to the generous donations to our Dorset Coronavirus Appeal, we have secured £900,000, an amazing amount. I am delighted we can now move to the second phase of our response as the needs within our villages, towns and their inhabitants change and develop.

Ultimately, as a funder, it’s vital we seek the best ways to support and sustain small charities and community groups because without these front-line voluntary organisations, our communities face an even tougher recovery from the impacts of Covid-19. As a Community Foundation we are a core local part the solution and working with our donors we can ensure that emergency and resilience funding (as well as longer term funding) gets to the right place, where it will have most impact.

This is what we do.

As one of the only local funders still awarding grants at this time, we need to keep raising more support as the demand is unprecedented and will grow. We are by no means finished and we continue to be more relevant than ever before in our 20 years of operation, all for the benefit of communities within Dorset.’

One of the supported projects is #Masks4All, which is making a real difference to key workers, care home staff, GP surgery staff, hospital staff, local schools, charities, community volunteer groups, social work teams, family workers and lifeboat crew by providing them with colourful re-usable face masks. One of the beneficiaries from the project shared: ’Thank you so much for your help and for the masks. It is such a kind thing you are doing for the community in such uncertain times.’

The Phase 2 of the Dorset Coronavirus Community Fund offers three types of grants - £2,000 fast track grants, £5,000 longer-term grants and £10,000 partnership grants. The deadline for applications is noon on 28th August.

Some reports have suggested there could be a second wave of the virus, which could bring further restrictions. On top of this, soon the pressure will be on to pay those deferred taxes and rents, and more news online - www.dorsetchamber.co.uk/news

to start making debt repayments for all the extra borrowing taken on.

“The hardest question for any business manager and owner is can their business survive and return to profitability and, if so, how?,” said Kevin “It is important to recognise where there is a need for specialist advice and bring that support in early. This will get a business onto the right path fast, especially if there is any concern about the business’ survival.”

“While we are all working out our new ‘business as usual’ or even business for now, there will be those who fall behind and fail”, said Kevin “Businesses which set out with the right tools and set themselves up for regular and rapid change, are those that stand the best chance of avoiding that fate.”

Smith & Williamson’s restructuring and recovery team has produced a free guide free for businesses - “Top practical action areas to help your business recover and rebuild post COVID” - which is available for download: smithandwilliamson.com/en/insights/ covid-19-top-practical-action-areas-tohelp-your-business-recover-and-rebuildpost-covid/ For further information contact Kevin Parish from the South Coast office of Smith & Williamson LLP smithandwilliamson.com Disclaimer By necessity, this briefing can only provide a short overview and it is essential to seek professional advice before applying the contents of this article. No responsibility can be taken for any loss arising from action taken or refrained from on the basis of this publication. Details correct at time of writing.

To apply or find out more for the work of Dorset Community Foundation please go to www.dorsetcommunityfoundation.org 55

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Accountants & Tax Advisors ABGI UK, London 0203 984 0321 www.abgi-uk.com Albert Goodman, Weymouth 01305 722458 www.albertgoodman.co.uk Arnold Accounting & Bookkeeping Services Ltd, Christchurch 01202 331627 www.arnoldaccounting.co.uk Bicknell Business Advisers Ltd, Bournemouth 01202 025252 www.bicknells.net BKB Accountants, Poole 01202 950527 www.bkbaccountants.co.uk Certius Professional Services Limited, Poole 08006 890794 www.certius.co.uk Filer Knapper LLP, Christchurch 01202 483341 www.filerknapper.co.uk Frost and Company, Dorchester 01202 840225 www.frostandcompany.co.uk Grant Sellers Chartered Accountants, Verwood 01202 824500 www.grantsellers.co.uk Hill Osborne, Poole 01202 678555 www.hillosborne.com Hixsons Business Enablers, Bournemouth 01202 520010 www.hixsons.co.uk Inspire Professional Services Limited, Poole 01202 717867 www.inspireaccountants.co.uk Mazars LLP, Poole 01202 680777 www.mazars.co.uk MLW Accountants, Poole 07900 924872 www.mlwaccountants.business.site Morris Lane, Poole 01202 715950 www.morrislane.co.uk PKF Francis Clark, Poole 01202 663600 www.francisclark.co.uk Saffery Champness LLP, Bournemouth 01202 204742 www.saffery.com Schofields Chartered Accountants, Bournemouth 01202 555785 www.schofieldsonline.co.uk SJT Accounts Ltd, Bournemouth 07855 295280 www.sjtaccountsltd.com Smith and Williamson Southampton, Southampton 02380 827600 www.smithandwilliamson.com Tragor Ltd, Poole 01202 680914 www.tragor.co.uk Ward Goodman Chartered Accountants, Wimborne 01202 875900 www.wardgoodman.co.uk

QP Architecture, Christchurch 01202 484642 www.qparchitecture.com Western Design Architects, Blandford Forum 01258 830675 www.westerndesignarchitects.com

Artist EYECONART, Wimborne 01202 981293 www.eyeconart.co.uk

Audio Visual Equipment Quad Vision Ltd, Wimborne 03300 419019 www.quadvision.co.uk

Autoclave Pressure Vessels ASC Process Systems Limited, Poole 07919 276205 www.aschome.com

Aviation Bournemouth Airport, Christchurch 01202 364114 www.bournemouthairport.com

Business Associations Bournemouth Property Association, Bournemouth 01202 204717 www.bpa-online.co.uk Poole Business Improvement District (BID), Poole 01202 308800 www.poolebid.com Wimborne BID, Wimborne Minster 01202 888992 www.wimborne.info

Business Coaching/ Consultancy Amanda J Green Ltd, London WC1N 07976 613553 www.ajgleadership.com Bidbetter Ltd, Poole 07944 847014/01202 237506 www.bid-better.co.uk Blue Shoots, Bournemouth 07547 749604 www.blue-shoots.co.uk Brian G Ford FCA, Ringwood 01425 472749,

DAeCO, Poole 01202 880302 www.daeco.co.uk FGP Systems ltd, Weymouth 01305 773638 www.fgpltd.co.uk FR Aviation Ltd, Christchurch 01202 409000 www.cobham.com Think Research, Poole 01202 765654 www.think.aero

Banking HSBC, Bournemouth 03455 848056 www.banking.hsbc.co.uk J.P.Morgan, Bournemouth 01202 342000 www.jpmorgan.com Santander Corporate Banking, Bournemouth 05511 440251 www.santandercb.co.uk

Bars & Restaurants Banana Wharf Poole, Poole 01202 665062 www.bananawharf.co.uk Rick Stein, Poole 01202 283000 www.rickstein.com

Bathroom Design & Installation Ocean Bathrooms, Bridport 01308 800511 www.oceanbathrooms.com

Bookkeeping and Payroll

Business Coaching Dorset Ltd, Poole 07973 137470 www.jamesakinsmith.co.uk Business Doctors, Bournemouth 07469 937793 www.businessdoctors.co.uk/david-jeans CLIENTLOGIX Ltd, Poole 07879 660622 www.clientlogix.co.uk David McDonald Consulting Ltd, Bournemouth 07872 407548, DELTA Group, Broadstone 01202 690348 www.deltagroup.co.uk Dorset Business Mentors, Dorchester 01202 607530 www.dormen.org.uk

The Change Agent Ltd, Bournemouth 07990 514537 www.thechangeagent.me The DS Consortium Group Ltd, Swanage 07532 889488, Transitions Life Coaching, Ringwood 01425 472354 www.transitionslifecoaching.co.uk Wessex Ventures Limited, Ferndown 07768 703809 www.wessexventures.com

Business Recovery & Insolvency Antony Batty & Co, Bournemouth 01202 551193 www.antonybatty.com Leonard Curtis Business Solutions Group, Southampton 02382 022900 www.lcbsg.co.uk TRI Group, Bournemouth 01202 983358 www.trigroup.org Verulam Advisory, Bournemouth 01202 941475 www.verulamadvisory.co.uk

Business Support Services BNI Dorset Ltd, Totton 07887 553242 www.bnidorset.co.uk

Customs Desk ltd, Cardiff 07908 007708 www.customsdesk.com

Helen Gormley Wellbeing, Poole 07912 652240 www.helengormley.co.uk

Dorset Business Angels, Bournemouth 01202 706975 www.dorsetbusinessangels.co.uk

Insight6 - Dorset, Salisbury 07887 554898, insight6.com/dorset

Evolve, Poole 0333 322 2332, evolvemembers.com

J R L Coaching and Consulting, Bournemouth 07795 202982 www.jrlcoaching.co.uk

Flexible Project Management, Broadstone 07710 454065 www.flexiblepm.co.uk

KIMCO, WIMBORNE 01202 888549 www.kimcoafrica.com/en/

Milburn Finance, Bournemouth 01202 535399 www.milburnfinance.com

Novus CX Consultancy, Bournemouth 07841 431407, Pidela Consulting Ltd, Dorchester 07866 360334 www.pidela.co.uk Profitable Conversation, Bournemouth 07790 484477 www.profitableconversation.com

Architects DMW Architects Ltd, Wimborne 01202 884024 www.dmwa.co.uk

Creative Coup, Bournemouth 02088 193553 www.creativecoup.co.uk

Selfless Leadership Ltd, Poole 07712 468338 www.selflessleadership.co.uk

Lionel Gregory Architects Ltd, Poole 01202 723157 www.lionelgregoryarchitects.co.uk

Identity UK, Chard 01460 298615 www.identityuk.com

Sheridan Lake Associates, Christchurch 07831 310613 www.coachingmentoring.co.uk

August 2020 | Dorset Business Focus

The Arts Development Company, Dorchester 01305 224901 www.theartsdevelopmentcompany.org.uk

HANTEC SYSTEMS LIMITED, Eastleigh 023 8166 1995 www.hantec.co.uk

Becks Neale Designer & Brand Consultant, Ferndown 01202 973017 www.becksneale.co.uk

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SUCCESSMITH, Poole 07763 316763 www.successsmith.co.uk

Contemporary PA, Poole 01305 470021 www.thecontemporarypa.co.uk

CrystalPoint Accountancy Ltd, Poole 01202 878688 www.crystalpointaccountancy.com

Branding & Design

Stick With It Business Coaching, Southampton 07709 692821 www.StickWithItBusinessCoaching.co.uk

G W A, Ringwood 01425 489533,

Leaf Consulting, Wimborne 07960 653525 www.leafconsult.co.uk

Ookkee, Poole 01202 283214 www.ookkee.co.uk

SME Assistance - Simon Rigby, Tarrant Monkton 07590 673704 www.smeassistance.co.uk

Quay Development Coaching, Poole 01202 690415 www.quaydevelopmentcoaching.com

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Gradient (Europe) Ltd, Bournemouth 07595 264368 www.gradient.uk.com IMSM - ISO Specialists, Wareham 07823 332895 www.imsm.com Kirks Insolvency, Poole 01202 606400 www.kirks.co.uk Law Point, Bournemouth 01202 729444 www.law-point.co.uk Mark Gracey GDPR, Lytchett Matravers 07833 297193, markgraceygdpr.co.uk Security and Fraud Experts (SAFE), Sherborne 01305 361199 www.securityandfraudexperts.org.uk The Passionate PA (UK) Ltd, POOLE 01202 802863 www.thepassionatepa.co.uk

Car Parking Britannia Parking Group LTD, Poole 01202 555888 www.britpark.com

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Care Good Oaks Franchising Ltd, Poole 01202 757787 www.goodoakshomecare.co.uk

Catering & Catering Equipment Comax Ltd, Ringwood 01202 684111 www.comaxuk.com Guarantee Laundries Ltd, Stalbridge 01935 812118 www.guarantee-laundries.co.uk Signature Catering, Ringwood 01425 477665 www.signaturecateringco.co.uk

Chamber of Commerce

Dorset Mind, Bournemouth 07515 255625 www.dorsetmind.uk Dorset Reclaim, Bournemouth 01202 773384 www.dorsetreclaim.org.uk

Dorset Commercial Cleaning, Poole 01202 986700 www.dorsetcommercialcleaning.com

TWK Scaffolding Group, Ferndown 01202 537305 www.twkgroup.co.uk

Faithworks Wessex, Bournemouth 01202 429037 www.faithworkswessex.org.uk

Construction & Surveyors

Corporate Gifts & Clothing

Acheson Construction Ltd, Dorchester 01305 267938 www.achesonconstruction.com

Wessex Trophies Limited, Broadstone 01202 650444 www.wessextrophies.co.uk

Align Property Consultants Limited, Poole 01202 695777 www.align.co.uk

Couriers & Freight Forwarding

Help and Care, Bournemouth 03001 113303 www.helpandcare.org.uk

Hope HTS, Bournemouth 01202 312231 www.hopehts.com

Building Options Ltd, Bournemouth 01202 798428 www.buildingoptions.co.uk

Julia’s House, Poole 01202 644220 www.juliashouse.org

Colmar Construction Construction (Poole) Ltd, Poole 01202 611211 www.colmarpoole.com

Lewis-Manning Hospice Care, Poole 01202 708470 www.lewis-manning.co.uk

Composite Profiles UK Limited, Poole 01202 659237 www.compositeuk.com

Lighthouse Poole, Poole 01202 781 320 www.lighthousepoole.co.uk

Cowling and West, Wimborne 01202 558262 www.cowlingandwest.co.uk

Pavilion Dance South West, Bournemouth 01202 203637 www.pdsw.org.uk

Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury 01747 850059/01747 853957 www.shaftesburychamber.co.uk

Pivotal Housing Association, Bournemouth 01202 306070 www.pivotalhomesgroup.com

Sherborne Chamber of Trade & Commerce, Sherborne 07594-805013 www.sherbornechamber.co.uk

Poole Hospital Charity, Poole 01202 448449 www.poolehospitalcharity.co.uk

Somerset Chamber of Commerce & Industry, Taunton 01823 444924 www.somerset-chamber.co.uk

PramaCare, Poole 01202 207300 www.pramafoundation.org.uk

ELM Planning Services, BOURNEMOUTH 07450 265805 www.elm-planning.co.uk Godsell Arnold Partnership Ltd, Broadstone 01202 600900 www.gapltd.eu.com Graham Garner & Partners Ltd, Broadstone 01202 697341 www.ggpl.co.uk

Rotary Wessex, Wimborne 01202 882277 www.rotary.org

Greendale Construction Ltd, Poole 01202 764551 www.greendaleconstruction.com

SafeWise, Bournemouth 01202 591330 www.safewise.org

Harry J Palmer Holdings Ltd, Wimborne 01202 842224 www.harryjpalmer.co.uk

Weymouth & Portland Chamber of Commerce, Weymouth 07730 135973 www.wpchamber.co.uk

Sexual Trauma and Recovery Services (STARS), Poole 01202 308840 www.starsdorset.org

MC Plan and Site Services Ltd, Poole 01202 744966 www.mcplanandsiteservices.co.uk

Charity

Talbot Village Trust, Poole 01202 338551 www.talbotvillagetrust.org

MEH Construction Management Ltd, Poole 01202 766732 www.meh-construction.co.uk

The Grove Hotel Bournemouth, Bournemouth 01202 552233 www.thegrovebournemouth.co.uk

Primmer Olds B.A.S Chartered Surveyors, Bournemouth 01202 013015 www.primmeroldsbas.co.uk

Swanage & District Chamber of Trade, Swanage 07966 462974 www.swanagechamberoftrade.co.uk

Ansbury, Poole 01202 677557 www.ansbury.co.uk Autism Wessex, Christchurch 01202 483360 www.autismwessex.org.uk BCHA, Bournemouth 01202 410500 www.bcha.org.uk Bournemouth Hospital Charity, Bournemouth 01202 704060 www.bournemouthhospitalcharity.org Care South, Poole 01202 712400 www.care-south.co.uk Citizens Advice Bournemouth Christchurch and Poole, Bournemouth 01202 290967 www.citizensadvice.org.uk

All Build Developments, Ferndown 01202 070560 www.allbuilddevelopments.co.uk

Education Development Trust, Fareham 01329 559170 www.educationdevelopmenttrust.com

Dorchester Chamber for Business, Dorchester 01305 360293 www.dorchesterchamber.co.uk

Gillingham Chamber of Commerce & Industry, Gillingham 01747 823699 www.gcci.co.uk

Construction Design & Build

BH Commercial Cleaning Limited, Wimborne 01202 068088 www.bhcommercialcleaning.co.uk

Home-Start North Dorset, Sturminster Newton 01258 473038 www.home-start-northdorset.co.uk

Ferndown Chamber for Business, Ferndown 01202 912182 www.ferndownchamber.org.uk

AMS Cleaning Ltd, Broadstone 01202 600611 www.amsclean.co.uk

Dorset Wildlife Trust, Dorchester 01305 217987 www.dorsetwildlifetrust.org.uk

Bridport Business Chamber of Trade and Commerce, Bridport 07577 199786 www.bridportbusiness.org.uk

Dorset Chamber, Poole 01202 714800 www.dcci.co.uk

Cleaning Services

The Tank Museum, Bovington 01929 405096 www.tankmuseum.org Wessex Heartbeat, Southampton 02380 706095 www.heartbeat.co.uk WISE Ability Services Ltd, Bournemouth 07712 393719 www.wiseability.co.uk YMCA Bournemouth, Bournemouth 01202 290451 www.ymcabournemouth.org.uk Youth Cancer Trust, Bournemouth 01202 763591 www.youthcancertrust.org

Diverse Abilities, Poole 01202 718266 www.diverseabilities.org.uk

Chemical Supply Analytical Services

Dorset Community Foundation, Poole 01202 670815 www.dorsetcommunityfoundation.org

OEMAchem, Southampton 02380 707686 www.oemachem.co.uk

more news online - www.dorsetchamber.co.uk/news

Savills, Wimborne 01202 856800 www.savills.co.uk Sherborne Holdings Ltd, Bournemouth 01202 303585 www.sydenhams.co.uk Siteright Construction Supplies Ltd, Sturminster Marshall 01258 858028 www.siteright.net Spetisbury Construction Ltd, Wimborne 01202 856685 www.spetisburyconstruction.co.uk T A Colbourne Projects Ltd, Poole 01202 716516 www.tacolbourne.co.uk WFBA Consulting Civil and Structural Engineers, Romsey 01794 368241 www.wfba.co.uk

PDL BOURNEMOUTH LTD, Bournemouth 01202 554450 www.pdlbournemouth.co.uk

AOG Worldwide Ltd, Christchurch 01202 375702 www.aogworldwide.co.uk E-Tel Express (UK), Ferndown 01202 874156 www.e-telexpress.com Kuehne & Nagel Ltd, Uxbridge 01159 438000 www.home.kuehne-nagel.com Schenker Ltd, Poole 01202 862150 www.schenker.com

Cyber Security ESET UK, Bournemouth 01202 405405 www.eset.co.uk Integrated Cyber, Axminster 02037 270615 www.integrated-cyber.com

Day Nurseries Tops Day Nurseries, Bournemouth 01202 551553 www.topsdaynurseries.co.uk

Defence ATLAS ELEKTRONIK UK LTD, Dorchester 01305 212400 www.atlas-elektronik.com

Display & Storage Suppliers Shopfitting Warehouse, Wimborne 01258 859900 www.shopfittingwarehouse.co.uk

Distribution Clarendon Specialty Fasteners, Swindon 01793 439166 www.clarendonsf.com De Monchy Aromatics Ltd, Poole 01202 620888, DigitalAir Wireless, Poole 01202 612400 www.digitalairwireless.com Kong Company Ltd, Salisbury 01722 783211 www.kongcompany.com Pam International, London WC2H 9JQ 07496 388327, Riverside Aromatics Ltd, Poole 01202 679532 www.riversideaeromatics.com

Education Aurora Boveridge College, Wimborne 01725 551247 www.the-aurora-group.com/ boveridgecollege Bluestone College, Ferndown 01202 618355 www.bluestone.ac.uk Bournemouth and Poole College , Poole 01202 205831 www.thecollege.co.uk

57

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Bournemouth University, Poole 01202 961961 www.bournemouth.ac.uk/businessservices Bright Scholar (BCS) Management Limited, Bournemouth 01202 423266 / 436578 www.bournemouthcollegiateschool.co.uk Kingston Maurward Enterprises Ltd (KME), Dorchester 01305 215000 www.kmc.ac.uk

Downhole Tools International Ltd, Poole 01202 690001 www.dti.uk.com

Baggette Wealth Management Ltd, Poole 01202 676983 www.baggette.co.uk

The Mortgage Explorer, New Milton 01425 627511 www.brooklandscommercialfinance.com/

G K D Technik Ltd, Wimborne 01202 861961 www.gkdtechnik.com

Bloom Finance Group CIC, Bournemouth 01202 914413,

TheNonExec, Ringwood 01202 828266 www.thenonexecutive.com

iec Ltd, Poole 01202 339559 www.iecltd.co.uk IS-Rayfast Ltd, Swindon 01793 439136 www.is-rayfast.com

PETA Limited, Portsmouth 02392 538700 www.peta.co.uk

Lab21 Healthcare Ltd, Bridport 01308 421829 www.lab21.com

Skills & Learning Adult Community Education, Poole 01202 262316 www.skillsandlearningbdp.co.uk

Littlemore Scientific Engineering, Gillingham 01747 835550 www.elsec.co.uk

Solent University, Southampton 02382 013291 www.solent.ac.uk

Modulift UK Ltd, Poole 01202 621511 www.modulift.co.uk

SWRAC, Wimborne 07841 784000 www.swrac.ac.uk The Bournemouth English Book Centre, Poole 01202 712908 www.bebc.co.uk Weymouth College, Weymouth 01305 208919 www.weymouth.ac.uk Young Enterprise, Oxford 07918 564958 www.young-enterprise.org.uk

Electric Vehicle Charging Apollo Electric Car Chargers, Southampton 01962 790005 www.apollocarchargers.com

Electrical Services

Moore International Ltd, Poole 01202 623393 www.mooreinternational.co.uk Reidsteel, Christchurch 01202 483333 www.reidsteel.com SAFI LTD, Poole 01202 624618 www.safi-limited.com Smiths Metal Centres Ltd, Verwood 01202 893755 www.smithmetal.com Spherea Test & Services Limited, Christchurch 01202 872800 www.spherea.com Tides Marine International Ltd, Poole 01202 656773 www.tidesmarine.co.uk Ultra Electronics ENERGY, Wimborne 01202 850450 www.ultra-ncs.com

Blue Sky Financial Planning Ltd, Poole 01202 756560 www.blueskyfp.co.uk Business Cash Enabler, Bournemouth 07732 627085 www.businesscashenabler.co.uk Church House Investment Management, Sherborne 01935 382620 www.ch-investments.co.uk Clark Financial Services Ltd, Christchurch 01202 486888 www.clarkfs.co.uk Creditplus, Poole 01202 684898 www.creditplus.co.uk First Capital Finance Ltd, Bournemouth 01202 434000 www.firstcapitalfinance.co.uk GPFM Financial Planners, Poole 07702 215986 www.gpfm.co.uk Homeline Mortgages Ltd, Poole 01202 937444 www.homelinemortgages.co.uk Ideal Financial Solutions, Poole 01202 916488 www.idealfinancialsolutions.co.uk Investec Wealth & Investment Limited, Bournemouth 01202 208100 www.investecdfm.co.uk Lester Brunt Wealth Management, Wimborne Minster 01202 695801 www.lesterbrunt.co.uk

Event Management & Equipment

Lewis & Co (Investments & Pensions) Limited, Poole 01202 718400 www.lewisinvestment.co.uk

BH Live, Bournemouth 01202 055555 www.bhlive.org.uk

Life Matters, Poole 01202 025481 www.lifemattersfp.com

Bournemouth 7s, Poole 01202 545630 www.diamondsportinggroup.com

Moneycorp, South West London 02078 287000 www.moneycorp.com

Brighter Productions Ltd, Wimborne 01202 737848 www.brighter-productions.com

Mortgage Squared Ltd, Bournemouth 01202 313182 www.mortgagesquared.co.uk

Utility Point Energy & Telecoms, Poole 03455 577878/03455 570055 www.utilitypoint.co.uk

Innovative Hire Ltd, Poole 01202 941068 www.innovativehire.co.uk

Engineering

Lashings World X1 Ltd, Ferndown 07846 947397 www.lashingsworld.com

Peter Harding Wealth Management, Poole 01202 830730 www.peterhardingwm.co.uk

Drewlec Electrical Services, Bournemouth 01202 575757 www.drewittgroup.co.uk Purewell Electrical, Bournemouth 01202 484411 www.purewell.co.uk

Energy Efficiency Services Thermal & Acoustic Solutions Ltd, Christchurch 01202 487463 www.thermalacoustics.co.uk

A & M Defence & Marine Services Ltd, Wimborne 01202 828700 www.amdefencemarine.co.uk Aeronautical & General Instruments Ltd, Poole 01202 689022 www.agiltd.co.uk Aish Technologies, Poole 01202 307082 www.aishtechnologies.com Aviation & Defence Spares, Poole 01202 768667 www.aviationdefence.co.uk Avonwood Developments Ltd, Wimborne 01202 868000 www.avonwood.co.uk Chemring Technology Solutions Ltd, Poole 01202 628155 www.chemring.co.uk DBC Engineering , Ferndown 07767 628295 www.dbcengineering.co.uk

58

Marquee Elegance, Shillingstone 01202 746340/07971 781848 www.marqueeelegance.com Quadrant2Design, Poole 01202 723500 www.quadrant2design.com Sandpolo Ltd, Aldeburgh 07796 693796 www.sandpolo.com Seventa Events, Poole 01202 237433 www.seventa.co.uk UKSV, Ringwood 01425 480444 www.uksv.co.uk

Financial Services

Redwood Business Finance Ltd, Bournemouth 07702 098884 www.redwoodbusinessfinance.co.uk SG Financial Ltd, Poole 07775 710551 www.sg-financial.com/ Shrap, Bournemouth 07837 182494 www.shrap.co.uk Strategic Solutions Chartered Financial Planners, Poole 01202 769890 www.ssfs.co.uk Teachers Building Society, Wimborne 01202 843500 www.teachersbs.co.uk

Apex CB Financial Planning, Poole 01202 622223 www.apexcb.com

Templar Financial Associates , Bournemouth 0345 9001298 www.templar-associates.co.uk

Archway Financial Solutions LLP, RINGWOOD 01425 600616 www.archwayfs.com

The Lewis Workplace Pension Trust, Poole 01202 738650 www.lewismastertrust.co.uk

August 2020 | Dorset Business Focus

/company/dorset-chamber/

/dorsetchamber

Walker Wealth Management, Blandford Forum 01202 087499 www.leewalkerwm.co.uk WHIreland Wealth Management, Poole 01202 974111 www.whirelandwm.com Y-Not Finance, Ferndown 01202 912182 www.y-notfinance.co.uk

Food & Drink ABP Yetminster, Sherborne 01935 872777 www.abpfoodgroup.com BV Dairy, Shaftesbury 01747 851855 www.bvdairy.co.uk Furleigh Estate, BRIDPORT 01308 488991 www.furleighestate.co.uk Hall & Woodhouse Ltd, Blandford St Mary 01258 452141 www.hall-woodhouse.co.uk Harlees Fish and Chips, Wimborne 01202 602524 www.harlees.co.uk Organix Brands Ltd, Bournemouth 07458 022789 www.organix.com Rossi International Ltd, Wimborne 01258 857210 www.rossiinternational.co.uk Table Mates, Bournemouth 01202 434 555 www.bringbacklunch.co.uk The Jordans & Ryvita Company, Dorchester 01305 751000 www.dorsetcereals.co.uk

Funeral Services & Directors F C Douch & Son (Funerals), Wimborne 01202 882936 www.fcdouch.co.uk Nicholas O’Hara Funeral Directors Ltd, Wimborne 01202 882134, oharafunerals.co.uk/

Furniture Custom World Dorset Ltd, Ferndown 01202 896816 www.customworldbedrooms.co.uk G P & J Baker Limited, Poole 01202 266999 www.gpjbaker.com

Graphic Design Creative Studios, Wareham 01929 551700 www.creative-studios.com

Green Energy Voltalia UK PLC, London W6 07989 494455 www.voltalia.com

Health Alchemy Health Clinic, Wimborne 01202 880136 www.alchemy-healthclinic.com Bioenergetics Systems Technology Group Ltd, Poole 01202 785888 www.neshealth.com Bridge Health & Wellbeing, Christchurch 01202 473800 www.bridgehw.com BWT Physio, Poole 01202 749514 www.bwtphysio.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY DDC Dolphin Limited, Poole 01202 731555 www.ddcdolphin.co.uk Dorset Heart Clinic, Bournemouth 01202 705454 www.dorsetheartclinic.co.uk Kestrel Medical Ltd, Broadstone 01202 658444 www.vocalzone.com Liberty Private Care, Christchurch 01202 800494 www.libertyprivatecare.co.uk Livewell Dorset, Weymouth 01305 233105 www.livewelldorset.co.uk

Health & Safety DoorTECH Safety Solutions , Ferndown 08458 385906 www.doortech.co.uk Quadrant Safety, Poole 01202 622391/07538900201 www.quadrantsafety.com Wessex Safety Services LLP, Bournemouth 07850 030791 www.wessexsafetyservices.co.uk

Holiday Parks Hoburne Ltd, Christchurch 01425 277661 www.hoburne.com West Dorset Leisure Holidays, Bridport 01308 422139 www.wdlh.co.uk

Home Improvements KSG Painting and Decorating Ltd, Bournemouth 01202 540109 www.ksgpaintinganddecorating.co.uk Southern Softflow, Three Legged Cross 01202 828241 www.southernsoftflow.co.uk

Home Technology Living Home Technology , Poole 01202 775133 www.livinghometech.co.uk

Hotels & Conferencing Bournemouth Carlton, Bournemouth 03300 283411 www.bestwestern.co.uk Bournemouth Highcliff Marriott Hotel, Bournemouth 01202 557702 www.bournemouthhighcliffmarriott.co.uk Bournemouth West Cliff Hotel, Bournemouth 01202 751000 www.bournemouthwestcliffhotel.co.uk Captains Club Hotel, Christchurch 01202 475111 www.captainsclubhotel.com Chewton Glen, New Milton 01425 275341 www.chewtonglen.com Christchurch Harbour Hotel & Spa, Christchurch 01202 483434 www.christchurch-harbour-hotel.co.uk Crown Hotel, Blandford Forum 01258 456626 www.crownhotelblandford.co.uk Haynes International Motor Museum, Yeovil 01963 442796 www.haynesmotormuseum.com Hermitage Hotel and NEO Restaurant, Bournemouth 01202 557363 www.hermitage-hotel.co.uk/www. neorestaurant.co.uk Hotel Du Vin & Bistro Poole, Poole 01202 785570 www.hotelduvin.com

Kingston Country Courtyard, Corfe Castle 01929 481066 www.kingstoncountrycourtyard.com

Coversure Insurance Services (Poole & Weymouth), Poole 01202 929141/01305 457202 www.coversure.co.uk/poole

Marsham Court Hotel, Bournemouth 01202 552111 www.marshamcourthotel.co.uk

Finch Group Commercial Insurance Brokers, Poole 01202 759725 www.finchgroup.net

Minterne Estate, Dorchester 01300 341370 www.minterne.co.uk Oceana Hotels & Leisure, Bournemouth 01202 298350 www.oceanahotels.co.uk RNLI, Poole 03003 007654 www.rnli.org/college.

Royal Bath Hotel, Bournemouth 01202 204917 www.britanniahotels.com Summer Lodge Hotel, Dorchester 01935 482000 www.summerlodgehotel.com The Hilton Bournemouth, Bournemouth 01202 804775 www.bournemouthhilton.com The Holiday Inn Bournemouth, Bournemouth 01202 291266 www.holidayinn.com The Kings Harbour Hotel, Christchurch 01202 588933 www.thekings-christchurch.co.uk The Lulworth Estate, Wareham 01929 400352 www.lulworth.com Village Hotel Bournemouth , Bournemouth 01202 416147 www.village-hotels.co.uk

HR Perfect HR, Bournemouth 0333 7721029 www.perfecthr.co.uk Purple HR Ltd, Bournemouth 01202 801047 www.purplehr.co.uk ViewHR Ltd, Ringwood 01425 205390 www.viewhr.co.uk

Import/Export Services Integrated Marine Services Ltd, Southampton 02380 623789 www.imsfreight.com International Trade Matters, Bampton 01398 332881 www.internationaltradematters.com IST Supplies Ltd, Broadstone 01202 692775 www.ist-limited.com Silverline Enterprises LTD, Poole 01202 725500 www.silverline-enterprises.com Zentrade, Bournemouth 07903 237811 www.zentrade.co.uk

Gallagher Insurance Brokers, Bournemouth 08002 988707, Health-on-Line, Bournemouth 01202 057412 www.health-on-line.co.uk NFU Mutual Wessex, Wareham 01929 553472 www.nfumutual.co.uk/wareham The Insurance Institute of Bournemouth, Bournemouth 01202 518242 www.localinstitutes.cii.co.uk/bournemouth UK Health Insurance, Poole 01202 756352 www.ukhealthinsurance.com

Interactive 3D & VR

Curiel Kitchen Designs, Ferndown 01202 897332/07834 228129 www.curielkitchendesign.co.uk

Landscape Services Eazy Garden Ltd, Ferndown 01202 978373 www.eazygardenlimited.co.uk

Landscape Supplies & Aggregates Suttle Stone Quarries, Swanage 01929 439444 www.suttles.co.uk

Laundry Service & Equipment

Yooport, Christchurch 07393 284204 www.yooport.com

Lifts Supply & Installation

IT A B S Computer Systems Ltd, Poole 01202 770900 www.absgb.com Aura Technology Limited, Southampton 03333 208601 www.auratechnology.com C3IA Solutions Limited, Poole 01202 721123 www.c3iasolutions.co.uk Chillblast, Poole 01202 068333 www.chillblast.com Dark Nebulae LTD, Bournemouth 01202 375079 www.darknebulae.net ENHANCED, Poole 01202 308000 www.enhanced.co.uk Glitch IT Limited, Christchurch 01202 237996 www.glitch.services ITEC Connect Ltd, Wimborne 01202 848866 www.itecgroup.co.uk ITSB, Bournemouth 03300 881 335 www.itsupportbusiness.co.uk Juice Broadband, Poole 01202 332331 www.juice-broadband.com Keyfort Ltd, Bournemouth 08448 014580 www.keyfort.co.uk

A -One Insurance Group, Ringwood 01425 480700 www.aoig.co.uk

Netriver Systems Limited, Weymouth 02087 060995 www.netriver.co.uk

Alan & Thomas Insurance Group, Poole 01202 754900 www.alan-thomas.co.uk

QuoStar Solutions Ltd, Bournemouth 0845 644 0331 www.quostar.com

All Insure Services Ltd, Blandford Forum 01258 488879 www.allinsureservices.co.uk

SecQuest Information Security Ltd, Wimborne 0345 19 31 337 www.secquest.co.uk

more news online - www.dorsetchamber.co.uk/news

Kitchen Design

Tech2Serv Ltd, Bournemouth 07917 542246 www.tech2serv.co.uk

Insurance

Cornish Mutual, Truro 07970 224338/07814929262 www.cornishmutual.co.uk

The IT Department Solutions Ltd, Bournemouth 01202 316008 www.the-it-department.co.uk

CentreVR Limited, Bournemouth 01202 878300 www.centrevr.co.uk

Kimcell Ltd, Dorchester 01202 755300 www.kimcell.com

Coleman Marine Insurance a Gallagher Company, Poole 01202 647400 www.stackhouse.co.uk

TECHNEDs Investment LLP, Poole 03333 031047 www.techneds.co.uk

Bourne Lifts Ltd, Wimborne 01202 582923/07808 813804 www.bournelifts.co.uk

Local Authority BCP Council, Bournemouth 01202 454630 www.bcpcouncil.gov.uk Dorset Council, Dorchester 01305 221000 www.dorsetforyou.com Dorset Local Enterprise Partnership , Poole 01202 962719 www.dorsetlep.co.uk/invest-in-dorset/

Manufacturing A & E Connock (Perfumery & Cosmetics) Ltd, Wimborne 01425 653367 www.connock.com A B Precision (Poole) Ltd, Poole 01202 665000 www.abprecision.co.uk Abbey Supply Co Ltd, Poole 01202 623258 www.abbeysupply.com Ability Projects Ltd, Poole 01202 305800 www.abilityprojects.com AlfaTronix Ltd, Poole 01202 715517 www.alfatronix.com Alltrista Plastics Limited, Christchurch 01202 483636 www.jardenplasticssolutions.com Ashland ASI ISP Microcaps UK Ltd, Poole 01202 627352, ASM Assembly Systems (Weymouth)., Weymouth 01305 760760 www.asm.com BEST Fittings Ltd, Gillingham 01747 312672 www.bestfittings.co.uk BOFA International Ltd, Poole 01202 699444 www.bofa.co.uk British Diamond Wire Die Co Ltd, Poole 01202 745104,

Sense IT Support, Ringwood 01425 267267 www.sensesupport.co.uk

C R Instruments ltd, Christchurch 01202 989822 www.crinstruments.co.uk

Target IT Services, Bournemouth 01202 538488 www.target-its.co.uk

C.C.Moore & Co Ltd, Sturminster Newton 01963 362234 www.ccmoore.com

59

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Caleva Process Solutions Ltd, Sturminster Newton 01258 471122 www.caleva.co.uk Capricorn Labs, Ringwood 01425 461834 www.capricorn-labs.co.uk Carlisle Fluid Technologies UK Ltd, Bournemouth 01202 571111 www.carlisleft.eu Caterpillar Marine Power UK Ltd, Wimborne 01202 796000 www.marine.cat.com CBD Health Foods Ltd, .

0203 198 6986 www.canabidol.com CBRNergetics Ltd, Poole 01202 800298 www.cbrnergeticsltd.com CDA Products Limited, Shaftesbury 01747 352999 www.cdaproducts.co.uk Confex Technology Ltd, Poole 01202 881466 www.confexuk.com Cygnus Instruments Ltd, Dorchester 01305 265533 www.cygnus-instruments.com Darlena Ltd, Bournemouth 01202 302010 www.darlena.co.uk Denis Wick Products Ltd, Poole 01202 665100 www.deniswick.com Dometic Group Ltd, Blandford Forum 03446 260141 www.dometicgroup.com Electronic Technicians Ltd, Wimborne 01202 897722 www.etluk.co.uk

I C B Waterproofing, Poole 01202 785200 www.icb.uk.com

Siemens Traffic Mobility, Poole 01202 782000 www.siemenstraffic.com

Intergage Ltd, Poole 01202 684009 www.intergage.co.uk

I C Brindle & Co Ltd, Broadstone 01202 657814 www.icbrindle.com

Sigma-Aldrich, Poole, * www.merckgroup.com

Key Digital Agency Ltd, Dorchester 01305 542000 www.key.digital

Industrial Abrasives Ltd, Christchurch 01202 303362 www.indab.com Ishida Europe, Poole 01202 466300 www.ishidaeurope.com Kallo Foods Ltd, Camberley 01276 609000 www.kallo.com

Solentim Ltd, Wimborne 01202 798510 www.solentim.com Sontronics, Poole 01202 722583 www.sontronics.com Strouden Joinery, Poole 01202 696123 www.stroudenjoinery.com

Kingpin Products Ltd, Poole 01202 662911, kingpinreels.com

Sunseeker International, Poole 01202 382222 www.sunseeker.com

KVP EU Ltd, Beaminster 01308 867020 www.kvpvet.com

Superior Seals Limited, Wimborne 01202 854335 www.superiorltd.com

Lillidale Ltd, Wimborne 01202 848456 www.lillidale.co.uk Lotek UK Ltd, Wareham 01929 552992 www.lotek.com Lush Manufacturing Ltd, Poole 01202 664040 www.lush.co.uk Magicard Ltd, Weymouth 01305 470000 www.magicard.com

Thermal Spray Services Ltd, Bournemouth 07887 656521 www.thermalsprayservices.co.uk Thompson Valves Ltd, Poole 01202 647827 www.thompson-valves.com Time & Data Systems International Ltd, Poole 01202 723535 www.tdsi.co.uk

Motley.co.uk, Sturminster Newton 01258 807695 www.motley.co.uk Triple Helix Ltd, Bournemouth 01202 437924 www.triple-helix.co.uk Uprated, Bournemouth 01202 559887 www.uprated.com We Are 778 Ltd, Bournemouth 01202 778800 www.weare778.com

Media & Film Dorset Biz News Ltd, Poole 07838 858228 www.dorsetbiznews.co.uk Global, Fareham 01489 587610 www.global.com Global Brand Communications, Bournemouth 01202 727070 www.discoverglobal.co.uk Image Republic Ltd, Wimborne 01202 820555 www.imagerepublic.co.uk

Magni Telescopic Handlers UK Ltd, Poole 01202 070279,

Trimetals Limited, Blandford Forum 01258 459441 www.trimetals.co.uk

Marden Edwards Ltd, Wimborne 01202 861200 www.mardenedwards.com

Vapormatic UK Limited, Exeter 01392 435461 www.vapormatic.com

Neal’s Yard Remedies, Gillingham 01747 834665 www.nealsyardremedies.com

Wessex Filters Ltd, Poole 01202 671671,

HBL Mediation, Poole 07944 669389,

WRES Ltd, Poole 01202 674480 www.wres-welding.co.uk

Motivational Speaker & Trainer

Enovation Controls Ltd, Salisbury 01722 410055 www.enovationcontrols.eu

NETZSCH Pumps & Systems Ltd, Dorchester 01935 483900 www.netzsch.com

Field International Limited, Poole 01202 676331 www.fieldinternational.com

Nexus Cooling Ltd, Poole 01202 250100 www.nexuscooling.co.uk

FireSTOP Manufacturing Ltd, Dorchester 01305 213112 www.firestopltd.co.uk

Nunet Ltd, Ringwood 01202 821572 www.nunetsolutions.co.uk

Flowbird Transport Limited, Poole 01202 339339 www.flowbird.group

Oakmount Control Systems Ltd, Yeovil 07812 653583 www.oakmountcs.net/data

Focal Point Fires, Christchurch 01202 499330 www.focalpointfires.co.uk

Packline Ltd, Poole 01202 307700 www.packline.co.uk

Get Fresh Cosmetics Ltd, Bournemouth 01202 859059 www.bombcosmetics.co.uk

Physicool Ltd, Dorchester 07778 274265 www.physicool.co.uk

Greens Combustion, Poole 01202 607563 www.greenscombustion.com

Polyhose (UK) Ltd, Christchurch 01202 478334 www.polyhose.com

Hamworthy Combustion Engineering Ltd, Poole 01202 662717,

Precision Acoustics Ltd, Dorchester 01305 264669 www.acoustics.co.uk

Hamworthy Heating Limited, Poole 01202 662500 www.hamworthy-heating.com

Primetals Technologies Limited, Christchurch 01202 331000 www.primetals.com

Wave 105, Fareham 01489 481057 www.wave105.com

Mediation

Wyndham Page Ltd, Poole 01202 734656 www.wyndhampage.com

Peter Radford Speaker, Sturminster Newton 07884 946219/ 01258820897 www.peterradfordspeaker.com

Marine

Motoring Sales & Servicing

Actisense, Poole 01202 746682 www.actisense.com

Bionanovate Limited, Poole 01202 695999 www.bionanovate.com

Fireboy Xintex UK Operations Ltd., Poole 08453 899462 www.fireboy-xintex.com

Breeze Volkswagen, Poole 01202 713000 www.breeze-volkswagen.co.uk

Marketing PR & Web Developers

Dorset Sports Cars Ltd, Wimborne 01202 825911 www.dorsetsportscars.co.uk

Alight Media, London W1D 07801 845414 www.alightmedia.com

E T S Truck & Van, Poole 01202 669339 www.etstrucks.co.uk

Aylesworth Fleming, Bournemouth 01202 295723 www.afagency.co.uk

Hendy Group, Eastleigh 023 8024 2616 www.hendy.co.uk/

B4B Marketing, Poole 01202 684400 www.b4b.co.uk

OKO Global LLP, Tiverton 02078 703156 www.oko.com

BWR Web Design, Bournemouth 07752 444377, https://www. bwrwebdesign.com

Poole Audi, Poole 01202 775050 www.pooleaudi.co.uk

R. Hamilton & Co. Ltd, Mere 01747 860088 www.hamilton-litestat.com

Caron Khan Consultancy, Bournemouth 07967 524578 www.caronkhan.co.uk

Star Tech Ltd, Poole 01202 694758 www.star-tech.co.uk

HFC Prestige International Operations, Bournemouth 01202 524141,

Rowland Sandwith Ltd, Wimborne 01202 882323 www.h-h-hancock.co.uk

Darren Northeast PR Ltd, Bournemouth 01202 676762 www.darrennortheast.co.uk

Volvo Cars Poole, Poole 01202 065555 www.volvocarspoole.co.uk

Honeywell Analytics Ltd, Poole 01202 676161 www.honeywellanalytics.com

S K C Ltd, Blandford Forum 01258 480188 www.skcltd.com

Digital Storm Limited, Bournemouth 01202 298392 www.digitalstorm.co.uk

Notary Services

Hydreco Hydraulics Limited, Poole 01202 627500 www.hydreco.com

Sargasso Worldwide Industrial Limited, Sturminster Newton 07743 877690,

Fireworx, Bournemouth 01202 559559 www.fwx.co.uk

Hyphose Ltd, Poole 01202 673333 www.hyphose.com

Senscient, Poole 01202 606460 www.msasafety.com

Insightful UX Ltd, Poole 01202 912760 www.insightfulux.co.uk

Heatric (Division of Meggitt (UK) Ltd), Poole 01202 627000 www.heatric.com

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Paul Wintle Notary Public, Bournemouth 01202 267818 www.notarypublicpoole-pwintle.com

Office Equipment Suppliers Logik Copying Systems Ltd, Wimborne 01202 873366 www.logiksystems.co.uk

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Office Furniture

Finger on the Pulse Research Ltd, Wells 01425 615024 www.fotpresearch.com

Dacombes of Wimborne, Wimborne 01202 882615 www.dacombesofwimborne.com

Tiger Communications Plc, Ringwood 01425 891000 www.tigercomms.com

Liz Lean PR, Poole 01202 701828 www.lizleanpr.co.uk

New Look Retailers LTD, Weymouth 01305 765000 www.newlook.com

Tripleplay Services Ltd, Poole 08456 432057 www.tripleplay.tv

Ace Office Environments Ltd, Bournemouth 01202 240000 www.aceoffice.co.uk

Perceptions Marketing Solutions, Weymouth 07739 582608 www.perceptionsuk.co.uk

Tech Tent LTD, Poole 01202 676199 www.postsnap.com

Solicitors

Patents & Trademarks

Publications

Osmond Ergonomics, Wimborne 01202 850550 www.ergonomics.co.uk

Office Supplies

IP Consult, Swanage 01929 421925 www.ipconsult.co.uk

Pharmaceutical PHARMAQ Ltd, Fordinbridge 01425 656081 www.pharmaq.no

Photographer Andrew Plant Photography & Video, Wimborne 01202 886375 www.andrewplantphotography.com Anna Klesse Photography, Poole 07873 251863 www.annaklesse.com SKC Photography, Wareham 01929 551788 www.skcphotography.co.uk

Printing Services & Supplies C M P Printing Limited, Poole 01202 739993 www.cmp-uk.com The Minster Press, Wimborne 01202 882277 www.printsolutions.co.uk The Print Agency, Wimborne 01202 872777 www.theprintagency.com Xerocad Limited, Ferndown 01202 897297 www.xerocad.co.uk

Procurement Ebit Intelligent Procurement, Dorchester 01305 230500 www.ebitip.com

Property Management GH Property Management Ltd, Eastleigh 03453 080988 www.gh-propertymanagement.co.uk

Property Sales and Rental ASN Capital, Bournemouth 01202 771441 www.asncapital.com Basepoint Centres Limited, Bourenmouth 01202 331700 www.basepoint.co.uk D J Property, Weymouth 01305 778896 www.djproperty.com Goadsby & Harding (Survey & Valuation) Ltd, Bournemouth 01202 550000 www.goadsby.com James Drewitt & Son Ltd, Bournemouth 01202 575757 www.drewittgroup.co.uk Move On Sales and Lettings, Poole 01202 711169 www.moveonrentals.com Vantage Point, Poole 01202 619868 www.vantagepoint-uk.com

Public Relations & Marketing Consultants Deep South Media Ltd, Bournemouth 01202 534487 www.deepsouthmedia.co.uk

IMS Group, Bournemouth 01202 611100 www.ims-group.co.uk LOCALiQ, Bournemouth 01202 554601 www.bournemouthecho.co.uk/.dorsetecho. co.uk Pulford Publicity Ltd (inc. Mags4Dorset & Brightbox Designs), Ferndown 01202 870270 www.mags4dorset.co.uk

Recruitment

The Dolphin Shopping Centre, Poole 01202 673906 www.dolphinshoppingcentre.co.uk Watt to Wear Ltd, Wiveliscombe 01984 622010 www.watt-to-wear.co.uk

Retail & Commercial Interiors Creative Retail Solutions, Poole 01202 233088 www.creativeretailsolutions.co.uk Kiwi Design, Verwood 01202 822634 www.kiwidesign.co.uk

Barker Brettell LLP, Southampton 02380 336970 www.barkerbrettell.co.uk Battens Solicitors Ltd, Dorchester 01305 250560 www.battens.co.uk Coles Miller Solicitors LLP, Poole 01202 673011 www.coles-miller.co.uk Dutton Gregory Solicitors LLP, Bournemouth 01202 315005 www.duttongregory.co.uk Ellis Jones Solicitors LLP, Bournemouth 01202 525333 www.ellisjones.co.uk

Security

Frettens LLP, Christchurch 01202 499255 www.frettens.co.uk

Bijou Recruitment, Bournemouth 07941 319420 www.bijourecruitment.com

Smart Homeworks, Bournemouth 01202 309503 www.smarthomeworks.co.uk

Harold G Walker Solicitors, Wimborne 01202 881454 www.hgwalker.co.uk

FTS Construction Recruitment, Bournemouth 01202 201225 www.ftscareers.com

Vanguard Security Services Ltd, Bournemouth 01202 523573 www.vanguard-services.co.uk

Humphries Kirk, Wareham 01305 251007 www.hklaw.eu

Hardy Recruitment, Poole 01202 232520, hardyrecruitment.com

Serviced Offices

Laceys Solicitors LLP, Bournemouth 01202 557256 www.laceyssolicitors.co.uk

Mploy Staffing Solutions Ltd, Poole 01202 668360 www.mploystaff.com

Arena Business Centres Ltd, Wimborne 01202 862300 www.arenabusinesscentres.com

Lester Aldridge LLP, Bournemouth 01202 786161 www.lesteraldridge.com

Oyster Recruitment Limited, Poole 03333 443034 www.oyster-recruitment.co.uk

Bayside Business Centre Ltd, Poole 01202 282042 www.baysidebusinesscentre.co.uk

Matthew and Matthew, Bournemouth 01202 437179 www.mm4law.co.uk

REED Specialist Recruitment, Bournemouth 01202 585585, reedglobal.com

BizSpace Poole & Christchurch, Poole 01202 853100/01202 031087 www.bizspace.co.uk/spaces/poole

Preston Redman LLP, Bournemouth 01202 292424 www.prestonredman.co.uk

Rubicon Recruitment Group, Poole 01202 680311 www.rubiconpeople.co.uk

Signage

Scott Walby LLP, Wimborne 01202 888300 www.scott-walby.com

Aspire Jobs Ltd, Ringwood 07974 429217 www.aspirejobs.co.uk

Sheridan Maine Recruitment Ltd, Bournemouth 01202 970970 www.sheridanmaine.com TeamJobs, Poole 01202 445700 www.teamjobs.co.uk The Work Shop, Ringwood 01425 489393 www.thework-shop.co.uk

Recycling & Waste Eco-Sustainable Solutions Ltd, Christchurch 01202 593601 www.thisiseco.co.uk W & S Waste Management Ltd, Poole 01202 675564 www.wsrecycling.co.uk

Removals & Storage Leatherbarrows Removals & Storage Ltd, Christchurch 01202 578581 www.leatherbarrows.co.uk Maidmans Moving and Storage Limited, Poole 01202 681 397 www.maidmans.com Store & Secure Self Storage, Bournemouth 01202 520220 www.storeandsecure.co.uk

Retail Beales Department Store, Poole, . www.beales.co.uk Brewery Square, Dorchester 01305 267777 www.brewerysquare.com

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Signs Express Bournemouth, Christchurch 01202 797239 www.signsexpress.co.uk/branch/ bournemouth

Social Media Agency Soul Motion, Verwood 07957 805108 www.soulmotionmedia.com

Steele Raymond LLP, Bournemouth 01202 204598 www.steeleraymond.co.uk Trethowans, Bournemouth 01202 338585 www.trethowans.com

Sports & Leisure

Software/ Cloud Services

AFC Bournemouth, Bournemouth 01202 726322 www.afcb.co.uk

AMS Ltd, Poole 01202 652070 www.ams-ltd.com

Bowl Central, Bournemouth 01202 093000 www.bowlcentral.co.uk

Bytes Ahead Ltd, Bournemouth 01202 377355 www.bytesahead.com

Dorset County Football Association, Poole 01202 682375 www.dorsetfa.com

Chittak, Bournemouth 01202 611711 www.chittak.co.uk Dorset Creative, Bournemouth 01202 237899 www.dorsetcreative.com KFA Connect, Ringwood 01425 484445 www.kfa.co.uk Provulo, Ringwood 07503 267160 www.provulo.com Servana Managed Services Ltd, Bournemouth 01202 026522 www.servanamanaged.com Solweb Ltd, Ferndown Industrial Estate 01202 232846 www.solweb.co.uk Spyrosoft Ltd, Ferndown 01202 862311, https://spyro-soft.com/

Grosvenor Casino Bournemouth, Bournemouth 01202 553790 www.grosvenorcasinos.com Hoburne Golf, Verwood 01202 814088 www.hoburnegolf.com Individuality Swimming Ltd, Poole 01202 031701 www.individualityswimmingandfitness. co.uk/ Land & Wave, Swanage 01929 423031 www.landandwave.co.uk Muc-Off Ltd, Poole 01202 307790 www.muc-off.com Rock Reef (Bournemouth Pier), Bournemouth 01202 983983 www.rockreef.co.uk

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Rockley Watersports Ltd, Poole 01202 677272 www.rockleywatersports.com

Stonemasons Hoare Banks Stonemasons, Bournemouth 01202 397231 www.hoarebanks.co.uk Portman Stone Limited, Christchurch 01202 484340 www.portmanstone.com

Support Agencies EDAS, Poole 01202 612890 www.edasuk.org.

Team Building Joseph Allnatt Centres LTD, Swanage 01929 421075 www.allnatt.co.uk

Telecommunications 4Com plc, Bournemouth 03304 444444 www.4com.co.uk Buzz Networks Ltd, Poole 02034 888812 www.buzzconnect.co.uk Citrus Telecommunications Ltd, Bournemouth 03451 939393 www.boxclever-solutions.co.uk

Phones 4 Business Limited, Bournemouth 01202 705030 www.phones4business.com Telesoft Technologies Ltd, Blandford 01258 480880 www.telesoft-technologies.com Town & Country Communications, Bournemouth 01202 514444 www.town-country-comms.co.uk VoIP Unlimited, Poole 01202 612000 www.voip-unlimited.net

Town Planning Consultants Chapman Lily Planning Ltd, Wareham 01929 553818 www.clplanning.co.uk Intelligent Land, Ferndown 01202 570471 www.intel-land.com

Performance People Ltd, Poole 07968 416466 www.performancepeople.org Unicorn Training, Bournemouth 01202 306050 www.theaccessgroup.com

Transport & Logistics A1 Elite Courier Services LTD, Poole 01202 800539 www.a1elitecourierservices.co.uk Bournemouth Swanage Motor Road & Ferry Co, Swanage 01929 450203 www.sandbanksferry.co.uk Brittany Ferries, Poole 08712 440411 www.brittany-ferries.co.uk Channel Seaways Ltd, Poole 01481 723400 www.channelseaways.co.uk

Training

John Pipe Limited, Poole 01202 715888 www.johnpipe.co.uk

Arena4Finance, Wimborne 01202 849691 www.arena4finance.co.uk

More Bus / Excelsior Coaches, Poole 01202 338420 www.morebus.co.uk

Aspire Training Team, Bournemouth 01202 551553 www.aspiretrainingteam.co.uk

PHVC Minibus & Fleet Suppliers, Fareham 01489 580333 www.phvc.co.uk

Aspire4Business, Poole 07802 322828 www.aspire4business.com

City Fibre Holding Ltd, Bournemouth 02035 100602 www.cityfibre.com

Exalt Training Ltd, Wareham 07889 502247 www.exalt-training.com

Crystal Clear Telecom Ltd, Bournemouth 01202 941040 www.crystalcleartelecom.co.uk

Locomotivation, Poole 01202 567204 www.locomotivation.co.uk

EA Systems & Support Limited, Poole 01202 614061 www.ea-systems.co.uk Grapevine (Telecoms & IT), Poole 01202 644434 www.grapevine.uk.com

Poole Harbour Commissioners, Poole 01202 440210 www.phc.co.uk

Katharine Cleall Travel Counsellors for Business., Ringwood 01202 802166 www.tctravelmanagement.co.uk/katharine. cleall Prestige Holidays, Ringwood 01425 484007 www.prestigeholidays.co.uk

Utilities D&A Procurement Ltd, Bournemouth 07956 311336 www.daprocurement.co.uk Utilities 4 Less Ltd, Bournemouth 01202 800200 www.u4luk.com

Vehicle Leasing Dorset Car and Van Leasing, Poole 01202 821354 www.dorsetcarleasing.uk

Vehicle Rental Abacus Vehicle Hire - Horton Commercials, Wimborne 01202 877790 www.abacusvanhire.co.uk U-Drive, Poole 01202 747275 www.u-drive.co.uk

Windows & Double Glazing

Yellow Buses, Bournemouth 01202 636046 www.yellowbuses.co.uk

Dorset Windows Ltd, Wimborne 01202 825225 www.dorsetwindows.com

Travel

Workwear

Micro Nav Limited, Bournemouth 01202 764444 www.micronav.co.uk

Ally Case Travel Counsellors for Leisure., Bournemouth 01202 375180 www.travelcounsellors.co.uk/ally.case

Site Safety Limited, Wimborne 01202 870555 www.sitesafetylimited.co.uk

Ouch Training Team Ltd, Wimborne 01202 880999 www.ouchtraining.co.uk

Condor Ferries Ltd, Poole 03456 091030 www.condorferries.com

Tower Supplies, Poole 01202 718000 www.towersupplies.com

TO JOIN THE DORSET CHAMBER Visit: www.dorsetchamber.co.uk/join #GetBusinessDone

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