FLOOR ED
Five Things to Do Before Reopening Your Business
F
Charles Stiles, Business Evaluation Services Business Evaluation Services was founded by the current President, Charles Stiles. Charles comes from a background in retail; owning several retail gourmet food and gift stores in national malls for over 8 years. Quickly realizing the only way to differentiate his stores and stand out from the competition was to develop a consistent service culture and create a process for measuring the success of the training that was implemented. Through this process in 1996, Business Evaluation Services was founded. Today, BES is an International Mystery Shopper Company with over two decades of experience, serving a variety of industries.
irst and foremost, businesses must follow all CDC guidelines to ensure a safe environment for employees and customers. Once you’ve taken these extra measures and are ready to open, it’s important for brands to think about how to recoup for lost revenue and business during this time. An optimized local SEO and reputation management strategy can give consumers the confidence to visit your business. We know COVID-19 has impacted millions of businesses across the country. It’s been a stressful time for brands trying to protect the health of their employees and customers as well as their brand reputation. We’ve made it easier for your brand to respond to coronavirus related reviews with the following tips.
1. Update Your Listings One of the first and most important steps you should take in the reopening process is to update all of your listings. Failing to take this step can cause customers to think your business is still temporarily closed or has limited hours. Through Google My Business and across every business directory, you can update critical business information such as business hours, contact information, temporary hours, services, and more to keep customers informed. Many directories have released multiple COVID-19 local search features to help businesses keep customers informed with the latest news:
16 Premier Flooring Retailer | Digital 2 2020
