SUSTAINABILITY REPORT MARR 2021
7.2 SUPPLIER EVALUATION The product suppliers of the MARR procurement chain and the service providers are selected, assessed and qualified according to methods and criteria defined in specific procedures of the Quality System, in accordance with the ISO 9001 standard and are directly involved in the quality and sustainability control of their own products. MARR encourages the creation of stable and long-term relations with its suppliers and has taken action aimed at improving the control over the respect of its own principles by the entire supply chain.
characteristics envisaged by the “Suppliers Assessment and Qualification” procedure of MARR’s Quality System includes verification of system and product certifications held by suppliers, including the SA 8000 certificate regarding the Social Responsibility sphere. The suppliers’ performances are periodically assessed, in order to verify that the requested quality and service standards are maintained.
In the supply agreements, suppliers are required to respect the MARR Code of Ethics and the principles contained therein so as to fully share in its values. Suppliers are also subject to verification procedures to ensure that they respect the safety and quality
THE ELEMENTS OF ASSESSMENT Many elements are considered for said assessment, including:
DIRECT CHECKS ON THE PRODUCTS PURCHASED AND SERVICES RENDERED
DATA REGARDING THE CORRECT AND REGULAR DELIVERY OF THE GOODS
REPORTS OF CUSTOMERS’ COMPLAINTS AND RETURNS ASCRIBABLE TO THE SUPPLIERS
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