Business Matters Magazine Issue 63

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ISSUE

63

M A T T E R S

M A G A Z I N E Publication date 21 July Next issue 25 August

w w w.businessmat t ersm ag az i ne. com .au

2014

YOUR SUNSHINE COAST BUSINESS MAGAZINE

At Business Matters Magazine, we want to inspire you, and give you a lift, but you are going to have to do some work too!

editor’s note

EDITOR’S NOTE with Vickie Magic

SCAN HERE TO WATCH VIDEO OF VICKIE

The single most relevant quote I always, always, go back to is ‘it is not the situation, but our reaction to it’

What motivates you? We are all different in finding that thing that motivates us to do the absolute best that we can, that thing that helps us get up every day and strive towards excellence, that lights us up, makes us smile. Some days you have to admit it isn’t as easy as others, that’s because we are human, that’s because things happen around us, sometimes out of our control that sometimes sees us dropping the ball, the most important thing is that we pick it up and run with it as soon as we possibly can. The single most relevant quote I always, always, go back to is ‘it is not the situation, but our reaction to it’. It really doesn’t matter what happens in our lives or in our business, (not saying these situations are not important), but at the end of the day the thing that makes the difference is how we react. Once we learn to control our reactions, we can control our level of happiness and our motivation. The first step is to always ask ourselves the question. Is the way I am reacting here going to help me? Will this thing, problem, situation, really be of relevance twelve months from now? Is it something worth getting my nappy in a knot about? Stepping back for just a second and removing ourselves from it, sometimes gives us the opportunity to laugh and say, “Mmm that was close.”

Who inspires you? What is it about that person that you are inspired by? Have you heard of ‘Be-Do-Have’? I love this, it is kind of ‘fake it till you make it’, but really it is, practice the features or actions of the thing that you want (or the person you want to be like) be that person, do the actions they would do, over and over and pretty soon through practise you become more and more like them. For me that is being a size twelve person, doing the actions of the size twelve person, exercising like they would, eating like they would. I don’t have to be unhappy waiting for something to happen (I will be happy when I am size twelve for example), I can have that feeling right now by pretending I already am that and doing the actions of the person that is. Try this, it really does work.

Business Matters Magazine supports local charity The Encouragement Foundation. We would like to raise money for a perpetual book bursary for local, sometimes struggling, university students who need some assistance.

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If you would like to donate please email vmagic@bmmag.com.au. Help us help our future business owners right here on the Sunshine Coast.

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BUSINESS MATTERS 3

16

CONTENTS Small Business of the Year: Business Matters Magazine

Published by Matters Magazine ABN: 95 131 837 833 P. 5444 4456 F. 5302 6609 Noel Burns House 18/21 Nicklin Way, Minyama

6 Change is inevitable, progress is optional (Tony Robbins) – BUSINESS MATTERS IS GETTING A DIGITAL MAKEOVER. 7 TAFE QUEENSLAND EAST COAST is making great happen for local businesses on the Sunshine Coast.

Editor/Advertising Enquiries Vickie Magic 5444 4456 or 0433 198 868 vmagic@bmmag.com.au

8 What’s the difference between

Photographer/Distribution Operations Manager Dranko Magic, 0408 751 863 magic@bmmag.com.au

10 Are you motivated to take your business to the next level? Find out

Business Development Manager David Billsborough, 0419 196 879 Creative Director Leisa-Kay Fleming, 0400 552 954 Writers, Columnists and Sub-editors this issue: Amanda Gore, Amanda Oxley,Dranko Magic, Jenny Butler, Ken Wright, Kimberley Lynch, Lisa Harrison, Mark Jamieson, Rod Richards,Steve Goodman, Ted Fitzgerald, Vickie Magic, Vanessa Webster Online, www.bmmag.com.au Distributed from Beerwah to Noosa.

Readership approximately 34,500.

Proudly printed on the Sunshine Coast by The Ink Spot Commercial Printers, Maroochydore | 5443 5431

motivation and inspiration? BY STEVE GOODMAN.

how LOCAL BUSINESS WOMAN JENNY BRICE CAN HELP YOU. 13 What’s on for the YOUNG AT HEART? Over 55’s activities on the Sunshine Coast.

14 WHAT INSPIRES OUR LOCAL BUSINESS PEOPLE do you want a free mini write up about in the magazine absolutely free? Simply spend 30 minutes with David 0419 196 879 or Vickie 0433 198 868.

16 MOTIVATION IS LIKE EATING, YOU HAVE TO DO IT EVERYDAY!

THANKS SO MUCH to Bec Holliday from Captured by Bec for our amazing cover shot, see page 18 for her story 22 Find out how VICTOR BIMROSE ACCOUNTANCY has been successfully running on the Coast for over 18 years.

24 An insight into the values and aspirations of the Sunshine Coast by MAYOR MARK JAMIESON. 26 COOK 4 A CURE with Kim McCosker from 4 Ingredients 27-41 MATTERS PAGES - These pages are a fantastic way of getting some great information about all different industries, written by someone from within that specific industry. These pages are not self promotional, they are intended for inspiration and education.

34 CALENDAR - What’s happening on the Sunshine Coast?

42 BUSINESS WAKE UP - Wake up to motivation.

43 FEATURE - Motivation and Inspiration.

By Vickie Magic.

18 Are you ready to be CAPTURED BY BEC? Local successful business woman Bec Holliday is starting up another business!

46 Fiesta Mexicana – Nacho Ordinary Christmas Party at TWIN WATERS RESORT.

Are you looking to save money on your next loan?

We can help you with finance for …

Motor vehicles Plant equipment Property investments Especially from self-managed super

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We know you’re busy, so we use phone, email, fax and Skype Australian Credit License 364632

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47 60

MATTERS PAGES 27 - 41 NOT advertorial but EDUCATIONAL INFORMATION from inside specific industries.

27 LEGAL MATTERS Devine Legal 28 INSOLVENCY MATTERS Debt Relief Hotline 29 OUTSOURCING MATTERS Ezy VA

47 DIGEST FOR SUCCESS - What is Ayurveda?

48 Success is a journey, not a destination – NUMBERS BUSINESS by Ted Fitzgerald.

48 Have you been snapped at one of these SOCIAL EVENTS? Try and spot who you know at one of these local events.

50 POWERING BUSINESS POTENTIAL

by Kimberly Lynch from CCIQ 51 Meet some INSPIRATIONAL PEOPLE of the Sunshine Coast.

57 Ahoy! Have you tried the new menu from THE YACHT CLUB @ MOOLOOLABA?

58 STONES ON THE COAST is the new exciting restaurant on the Coast with a twist.

60 CROCODILE DUNDEE is going walkabout on the Sunshine Coast.

62 It is a business owner/leaders role to motivate their team – PEOPLE BUSINESS by Ken Wright.

63 Box colour vs salon colour? Find out what multi-award winning hairdresser Amanda Oxley from AMANDA HAIR DESIGN suggests.

65 MENTORING BUSINESS Enrich your business life by Rod Richards.

30 SMILE MATTERS Ocean Orthodontics 31 MEDICAL PRACTICE MATTERS Wealthmed 32 PARTNERSHIP MATTERS Partners Insync 33 TRAINING MATTERS Target Training 35 WEBSITE MATTERS NEW Web-Sta Affordable Web Design 36 BROKERAGE MATTERS Savvy Business Sales 37 HR MATTERS HRM Contracting and Consulting

66 A list of OUR ADVERTISERS.

38 REAL ESTATE MATTERS

57

Belle Property 39 CUSTOMER ENGAGEMENT MATTERS NEW Express Print and Mail 40 EDUCATION MATTERS Sunshine Coast Grammar School 41 WATER MATTERS Phperfect

As a business owner, you’ve got a lot of issues stealing your time!

What’s stealing your time in your business?

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BUSINESS MATTERS 5

Something big is coming…

Business Matters Magazine is changing in a

BIG way,

We are already all things BUSINESS! We are already all things MOTIVATION! We are already all things CONNECTION! Now we aim to be all things DIGITAL TOO, our content in the magazine and on our

BRAND NEW WEBSITE

will cover much more of the digital information that you need for your business.

When will you see the change? Our INNOVATION ISSUE, of course, out on the 24th August.

EXPECT

A new digital, all singing, all dancing website, that you can read not only what is in the Magazine, but where you can submit articles, where you can read online everything you’ve ever wanted to know but were too afraid to ask about: • Social media (like Facebook, Twitter, Linked In, Google +) • Websites • Digital advertising and marketing • SEO • Google (and its many varied tools) • Webinars • Blogs • And any new technology, tools, or ideas that come into the business space

we’ll bring to you • Expert knowledge • Product reviews • Tools and templates • Workshops • Q&A sessions • And so much more

WATCH THIS SPACE! 6 ISSUE 63

great

greatbusinesssolutions

business Great Business Solutions solutions with Jenny Butler

TAFE Queensland East Coast is making great happen for local businesses on the Sunshine Coast.

In a bold move for our organisation, Sunshine Coast TAFE has merged with neighbouring institute Wide Bay TAFE. The most exciting part of this change is our organisation can now draw on the combined knowledge of the entire region to provide customised training and education for our local businesses to improve employability and outcomes for our community.

To help improve our business services, TAFE Queensland East Coast recently launched an engagement project to ask our community, businesses and industry members where you see our strengths, weaknesses and identify improvements we can make to meet your needs in the future.

We have held over 100 in depth conversations with businesses from throughout the region, as well as conducted an extensive stakeholder survey, which has enabled us to reshape our services to meet your demands.

We have built solutions to help business owners through: • Growth pains

• Workforce capability development

While our name may have changed and our footprint has grown, we remain committed to delivering solutions to help to grow our region in line with current industry trends to meet the demands of both local and national skill shortages.

If we have missed you and you would like to participate in our survey or you would like to have a conversation with us to enable us to work better with you please contact our Engagement Officers.

We are always looking for ways to customise our services and invite you to connect with us and make great happen for your business today.

• Capacity development • Understanding technology • Retention of employees • Timely access to skills and knowledge • Networking and mentoring

Contact our Engagement Officers today Tracey Shultz 0477 774 559 Peita Ball 0498 884 013

Ahoy! Have you tried the Yacht Club @ Mooloolaba’s new menu yet?

ORDER A MAIN MEAL FROM OUR NEW MENU AND YOU WILL RECEIVE ONE FREE KIDS MEAL • In the words of our GM, Matt Forrest “Food should fill you up, put a smile on your face and never confuse or challenge you” • Try our delicious new menu developed by Head Chef, Scott Buttsworth • Everything is prepared in-house from salad dressings to fish & seafood to desserts • Free live entertainment every Saturday night and Sunday afternoon • Courtesy bus available. Please see our website for details • Thursday Night is Family Night @ The Yacht Club • Pokie free and proud of it!

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& n o ti a v moti n o ti a r i p s in feature

what’s the difference?

By Steve Goodman

Instead of 10 things as you are used to finding in this column, this time we’re only going to talk about two – motivation and inspiration. I have often heard people say they have been

you need that push to do something you really do not want to, or would not normally do. You can be motivated, or moved to do something you really do not care very much about. In fact, it is those very things that require the most motivation.

inspired by the words of this or that motivational speaker.

The root meaning of inspiration on the other hand, is to be

I have even been lucky enough to have been told on the

‘in the spirit.’ It is the things you are called to do by that little

rare occasion that my copy has been inspirational.

voice inside of you, not the things you or anyone else needs to push you to do. Motivation may help you try out a good

However many of us, especially when it comes to running

idea. Inspiration demands that the passionate fires in your soul

a successful business, toss the words ‘motivation’

be fed. Motivation can drive you towards a goal, inspiration

and ‘inspiration’ about interchangeably, as if they’re

gives you a glimpse of who you are and what you can be.

identical twins. Truth is they’re not the same thing, and you have likely experienced the difference

Motivation is required for the short term and is task-oriented,

between the two, even if you don’t know it.

inspiration is needed to make long-term and life-affirming

The real difference between motivation and inspiration isn’t

do something if you just can’t wait to do it, if doing it seemingly

really about what they are, but where they come from. The word

requires little or no effort, even if it is a monumental task, and

motivation shares its root with ‘motion.’ To be motivated to do

when you can feel it in your bones. When you run not to lose

something requires an action or a push, and it usually means

weight or train for your next marathon, but ‘just because,’

8 ISSUE 63

changes. How do you feel the difference? You’re inspired to

feature

when you feel that your work is being done not only to get more clients or raise the bottom line, but is making a difference for the greater good, you’re feeling inspired.

Not Mutually Exclusive Understanding that motivation and inspiration are indeed two different phenomena does not mean, however, that they are mutually exclusive – in fact, they often complement one another in a sort of Yin-Yang relationship.

They are opposing forces that need to work together to accomplish great things – inspiration is internal and motivation external; motivation is the push and inspiration the pull. Inspiration comes before motivation, and once inspired, you will not only motivate yourself, but others.

Being inspired is literally being ‘in the spirit’ and being raised to a new awareness and consciousness. When you are connected in that way, it shines all around you like a beacon, and you cannot help but inspire others.

Staying inspired is a life-long journey. It’s been said that when you’re motivated you grab onto an idea and run with it – when you’re inspired, the idea grabs a hold of you.

Motivation can lead you to your goals, inspiration toward your passion – and together, they can help you achieve your destiny.

Many of us, especially when it comes to running a successful business, toss the words ‘motivation’ and ‘inspiration’ about interchangeably, as if they’re identical twins.

Truth is they’re not the same thing, and you have likely experienced the difference between the two, even if you don’t know it.

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Are you motivated localsuccess

to take your business to a new height?

It’s amazing the talent and expertise that can be found right here on the Sunshine Coast. Business Matters Magazine was extremely fortunate to talk to Jenny Brice, owner and founder of JB Consulting, located right here on the Sunshine Coast at her stunning Noosa venue.

leadership development and mentoring. Jenny’s roles have been varied as a HR professional and include working with other HR professionals to assist the development and enhancement of their human resources or organizational development, and change strategies which have been achieved by a variety of mediums.

Over 20 years ago Jenny Brice started her career in the HR industry, leading to the head of HR roles in large companies such as Bank of Queensland, Fuji Xerox, CSR Timber and CSR panels. Within these roles she was responsible for managing a number of portfolios made up of everything to do with people – paying them, industrial relations,

Prior to starting JB Consulting, Jenny had never been an official executive coach – however, due to the nature of the career path she had embarked on in the HR industry, it was basically what she had done her whole career. HR directors have to have honest conversations with senior managers, saying if something’s not okay, or not right – not just sugarcoating a decaying problem.

Jenny had to be the voice of the people in the organization, just like the finance team has to be the voice of finance.

The executive coaching side of things all began through a series of accidental, but fortunate events. One day, a friend of Jenny’s rang her and said, “Jenny, there’s this woman who I think you should coach”, and so she did. Then the woman recommended her to someone, who recommended her to someone else, who recommended her to someone else and suddenly Jenny realised, “This could be my business.”

Shortly down the track, Jenny contacted a client in New Zealand regarding executive coaching and he said, “You live in Noosa! Wow, I could come up for a coaching session in the afternoon and then go to Noosa!”

That’s when Jenny thought, “I can build a coaching retreat at our house,” which she suggested to her husband Greg. So the idea started on 7 March and by 7 June everything was done and dusted.

Proof that Jenny can help go from idea to reality, that all it takes is the right strategy and implementation to make things happen NOW. JB Consulting allows for the flexibility of clients visiting their property for coaching sessions and to stay for a few days, which can double as a holiday in Noosa, or alternatively Jenny can visit the client in the location of their choice and follow up via Skype/phone call. In addition to this, Jenny designs and delivers leadership modules for organizations, assists with change discussions and facilitates a variety of workshops based on the needs of the particular organization.

One of Jenny’s favourite quotes is, “People need something to believe in, someone to believe in and someone to believe in them.”

We asked Jenny what her point of difference is at JB Consulting.

She said, “It is definitely the uniqueness of the conference facility that I’ve been able to develop, it’s totally different to any other conference centre. You can go to any conference venue anywhere, but you don’t get the peacefulness and the space for creative problem solving, creative product development or the facilitator included in the venue like you do at JB Consulting. When you’re really good at creating the environment to enable facilitation you get good outcomes, 10 ISSUE 63

even if an external facilitator is brought in. The beautiful environment is what enables people to go to that space.

“Secondly, my experience is real, having been in different organisations, to allow this experience to grow at every possible angle. I understand what works and what doesn’t in an organisation and I’m exceptionally adamant that if something is going to be done, it’s going to be done well. Thirdly, I believe I am exceptionally good at influencing people, having managed teams of up to 30 people and taking out the award for best HR strategy in Australia and runner up in the best HR team. I have the ability to take academic knowledge and experience and write it in a way, and train it and educate it in a way that people can understand.”

“Can you imagine what our organisational cultures would be like if we had such an aspiration? Coaching and mentoring, however, is not about being nice or the soft and fluffy stuff. It is about maximising people’s potential and encouraging discretionary effort for

the benefit of both the employees and the organisation.” Jenny Brice.

Jenny says she’s very excited about the opportunity she’s been able to develop with this unique conference centre, as she is passionate about applying all the knowledge that she has about strategy and business to the strategy of this business.

I believe this model of consulting is a real game changer. If you would like to be mentored and coached by leaders in a peaceful space for creative problem solving, creative product development or a great strategy, this beautiful retreat location could be the answer. Jenny is happy to be part of the conference, workshop or board meeting if you need a facilitator, or alternatively you can simply use the space with your own facilitators.

When it comes to strategy, Jenny’s husband Greg is available as well. Greg’s experience and background certainly is not second to Jenny’s. Both have years of corporate experience that have potentially never been available in this environment here on the Sunshine Coast.

www.jennybrice.com.au Read more about Jenny and connect with here on Linked In here au.linkedin.com/in/ jennybricejb

W here uniqueness i s now double d Bec and Rachael pursue their own creative flair Be Beautiful Studio has been in the hands of Bec & Rachael for the past 12 months enjoying shooting weddings, babies, couples and models along with commercial and headshot work on the coast, but life has changed for these creative ladies and has led them to go in different directions to continue their passion, see article on page 16.

web: www.capturedbybec.com fb: facebook.com/capturedbybec p: 0410 568 829 e: bec@capturedbybec.com

fb: facebook.com/rachaellordphotography p: 0439 727 876 e: rlordphotography@hotmail.com

Suite 14, 91 Poinciana Av, Tewantin Studio 5449 0388 BUSINESS MATTERS 11

ADVERTORIAL

IRT Queensland

IRT In-Home Care services in demand In November IRT began a new chapter in the organisation’s 44 year history by officially launching In-Home Care services on the Sunshine Coast.

IRT In-Home Care provides wellness and care solutions for clients within the comfort of their own home, while allowing them to be a part of the greater IRT Lifestyle and Care family.

IRT Group is

one of Australia’s largest community based seniors lifestyle and care providers. We have been providing seniors lifestyle and care solutions for over 40 years.

The multi-award winning IRT Group manages communities in more than 30 locations across NSW, ACT and QLD, providing care solutions to over 9000 customers.

Plenty on the horizon for IRT Master planning has already begun for a brand new community at Kawana Forest which will be known as IRT Woodlands.

It will include a 60-bed care centre and 107 retirement lifestyle villas.

IRT Queensland General Manager Lance Taylor says the inclusion of the IRT aged care facility at Kawana Forest is in keeping with Council’s principles for positive ageing on the coast.

“It couples with construction of Sunshine Coast University’s new $1.57 billion, 450-bed tertiary level hospital at Kawana, which, when in operation will save 10,000 local residents a trip to Brisbane each year to receive important medical services,” Mr Taylor said.

The Sunshine Coast has a high proportion of seniors, and an estimated population growth from 312,000 in 2008 to approximately 500,000 in 2031.

Multi-million dollar construction activity continues Our lifestyle community in Buderim, IRT The Palms is getting bigger by the day.

Local building firm Gauld Project Services has now completed work on 47 villas during the first four stages of expansion within the community, and work on the newest 20 homes in Stages 5 and 6 is now underway.

When all the work is finished, IRT The Palms will provide 187 seniors’ lifestyle homes in the Buderim area.

The full expansion is expected to be completed by early 2015.

Existing residents are happy to see works progressing on the completion of the remaining land, and can’t wait to meet their new neighbours.

To find out more call 07 5456 1300 or log onto irt.org.au.

Bracken Ridge

Currimundi

Buderim

IRT The Ridge

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This year the service is expected to grow considerably at IRT, with more and more residents from the Coast joining up every week.

If you would like to meet with IRT’s newest face on the coast, Melissa Naylor, to discuss IRT In-Home Care, call today on 07 5406 0153.

Living Longer Living Better with IRT The new Living Longer Living Better aged care reforms are now in place across Australia.

The package involves a comprehensive 10-year plan to reshape aged care and build a better, fairer and more nationally consistent aged care system.

IRT has worked closely with the Federal Government to implement the new changes, which will help us to develop a new chapter for our organisation on the Sunshine Coast.

experience the possibilities®

nd care s. We have viding festyle and tions for ears.

ti-award IRT anages ities in n 30 across T and QLD, g care to over tomers.

ge

ge

treet QLD 4017 r 4536

themselves to raise some much needed funds for Cancer Council Queensland.

of the remaining land, and can’t wait to meet their new neighbours. To find out more call 07 5456 1300 or log onto irt.org.au.

What’s on for the manager for Young at HeartAIRTnew In-Home Care More than 80 residents from IRT The Palms at Buderim attended a Biggest Morning Tea event and helped to raise around $1000.

services

Petrie Park Pottery Group meets every Thursday morning at 9:15 am The eventBeginners was organised

by IRT to help in Nambour. welcome.

Friendly community orientated group.

Cancer money for cancer $25 for sixCouncil months raise membership, or come along to see if it is for you for only research, prevention and support $2.50 a week.

Be creative with clay and have fun. Come and join us.

Forservices more information contact Jenny onat0421 317 175. as many of the residents

A greenfield site at Kawana Forest will be known as IRT Woodlands and will provide a 60-bed care centre and 107 lifestyle villas. Construction is due to start mid-2014.

The Group now has almost 600 clients in Queensland and this is projected to increase by 500 in the next to 18 for months.

Are you part of 12 a group over 55’s such as In-Home golf, swimming or pilates?

If you are, would To find out more about thewe Sunshine Care Manager, love to be able to give your group a shout out to Coast expansion, log on to our Melissa Naylor the over 55’s of the Sunshine Coast. If you are website at www.irt.org.au

IRT The Palms in Buderim know of

Petrie Park Craft Association, Cnr Price Street and Petrie somebody close to them who has Park Rd, Nambour. We hold the following friendly, community been affected byclasses... cancer inBeginners some way. orientated, self-help welcome.

Monday am - Craft Group, on 5441 6852 On the9:15 Sunshine Coast thereCall are Marlaine 982 Wednesday 9:15 am Art Group, Call Dawn on deaths related to cancer each year and 0438 794 473 Lawn Bowls at Mooloolaba Bowls Club 3040 new cancers detected every year.

Tuesday – Ladies day Thursday – Men’s day Every other day – Open and Mixed day Mooloolaba Bowls Club from 1pm Currimundi For more information, contact Barry 0427 138Buderim 005

IRT Parklands

2012, IRT Group now owns two what’son Communities on the Sunshine Coast – IRT Parklands at Currimundi, and IRT The Palms at Buderim – and one in north-east Brisbane, IRT The Ridge at Bracken Ridge.

interested, please email through the details to Jasmine admin@bmmag.com.au or 5444 4456 to have your group featured in our magazine.

IRT The Palms

This column is proudly sponsored

by IRT Lifestyle and Care

The Sunshine Coast Choral Society Inc 242 Parklands Power Road Rehearsals for Bach –Boulevard Christmas Oratorio start22Wednesday Currimundi QLD 4551 Buderim QLD 4556 13th August and people welcome to come.

Sales: Nugent 6:45-9:30pm Sales: Tina Menz-Bugler & Beryl Rehearsals areKathee every Wednesday Call: 07 5438 2588 Harris5456 Call:2667 07 5456 1300 For more information contact Maryann Klemencic

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BM spends a minute

with some inspiring local business owners Alan Nash – Residential Estate Agent

Karen Ahl – Web-Sta Affordable Web Design

I am an Estate agent working for McGrath Buderim - I love the constant interaction with people, the excitement of negotiations and achieving a successful outcome, ultimately helping people move on to the next phase of their lives.

“We make a living by what we get, but we make a life by what we give” - Winston Churchill

Karen is the owner of Web-Sta Affordable Web Design specialising in website packages, online marketing and branding solutions that WORK! “Success in business is not about keeping everyone happy.

It is about identifying and finding your IDEAL customer, then showing them what you do can for them.”

M. 0434 047 339

E. webgirl@web-sta.com.au

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Sharyn Johnston - Emmett Grace Lawyers

More Leads, Better Data Insights, Higher ROI “I don’t know the key to success, but the key to failure is trying to please everybody.” — Bill Cosby. My inspiration mainly comes from watching and reading how others succeed in life and in business.

We strive to be the most sought after provider of legal services, offering unparalleled low fees, outstanding service and leading innovation via our online portal at emmettgrace.com.au.

“Innovation is the ability to convert ideas into invoices” - L.Duncan

P. 07 5610 2107

P. 07 5477 7555

Meagan and Michael Elkington

Lynne Goss LMG Home Loans

We are Meagan and Michael Elkington and we are passionate about living a healthy, active lifestyle.

Our biggest motivation is seeing the results of our clients and to be able to share with them, their family and friends, the excitement and gratitude they have. “If you don’t like how things are, change it! You’re not a tree.” - Jim Rohn

My specialty is Home Loans and my clients mean the world to me and they know it!

I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. –Maya Angelou “There are no traffic jams along the extra mile”

P. 0416 235 469

E. Lynne@Lmghomeloans.com.au

Megan Cotton – Owner of Megabits.com.au

Michael Sobey – SPM Law – Sykes Pearson Miller

My software is so complicated, IT’S SO HARD!!!! Does this sound like you? Let us help you make software that fits you and your business, not the other way around.

“Dream big and dare to fail” - Norman Vaughan

I am managing partner of SPM Law and specialise in commercial, business and property law.

Someone who inspires me is Michael Milton - he proves anything is possible if you put your mind to it.

W. www.spmlaw.com.au

P. 07 5438 2977

Neal Connelly– CNC Promotional Products With over 30 years experience in the promotional products Industry, our aim is to provide our clients with a right fit solution for all their promotional requirements.

“As I look back on my life, I realise that every time I thought I was being rejected from something good, I was actually being redirected to something better” - Unknown

In partnership with Karen Seskis, Director of Ripe Property, Sales & Property Management. We pride ourselves on the personal touch & we remain committed to the traditional value of individual service.

“Concentrate all your thoughts upon the work at hand. The sun’s rays do not burn until brought to a focus.” -Alexander Graham Bell

M. 0434 047 339

E. gaillaw@ripeproperty.com.au

Alana Dewey – My Dolly Hair Studio

Petar Scott – Global Resource Optimisation

“What motivated me to open my own hair salon in Mooloolaba was my desire to educate women about their hair and provide the best solution for their own particular situation, taking into account all factors of life, style and finances.”

“The best revenge is massive success” – Frank Sinatra

Businesses with better Cashflow are more successful. Tapping into the personalities and productivity of your management team, frontline staff or partnerships is the most powerful under-valued profit booster in our lives. Try 10-free consultations to see if you have untapped potential in your world, and super-charge the output of your everyday activities.

‘What the mind can imagine, the body will create’ – Petar Scott

M. 0428 238 555 14 ISSUE 63

Gail Law - Ripe Property Sales and Property Management

M. 0432 225 262

Tamara Ryan Patersons Securities – Your Local Investment Adviser

Saige-Maree Collinson- Life Rhythm~ Progressive Practice & Growth Reprogramming

Looking for advice on the markets, your portfolio, superannuation, or retirement planning? Our Sunshine Coast team has the qualifications and experience to help you achieve your financial goals. “An investment in knowledge pays the best interest.” ― - Benjamin Franklin

We offer innovative Exclusive, Corporate & Niche Workshop/ forums; for both sides of the Human Services counter, Recovery Focused Enterprises, VET Affairs, Foster Care Organisations & Youth. “Create the change you want to see in the world.”

- Mahatma Gandhi

M. 0434 047 339

W. liferhythm.org

Michael Williams – owner E.A.R.S (Expert Audiology Rehab Solutions)

Anthony Rye – House of Touge

I am the owner of E.A.R.S – we strive to provide the best possible hearing solutions and professional advice on coping with hearing loss.

“Hearing is one of the body’s five senses but listening is an art”. – Frank Tyger M. 0434 047 339

I am the Owner/Operator of the House of Touge workshop.

I aim to provide an affordable and reliable service for automotive repair and maintenance, as well as offering specialist services for fellow car enthusiasts ranging from custom exhaust work to engine conversions.

“Try not. Do or do not. There is no try.” - Yoda M. 0434 282 866

Donna Niazov – Family Friendly Carpet Cleaning

Dennis Hall – Ausbizlinks

We are Family Friendly Carpet Cleaning, we specialise in commercial and domestic carpet cleaning across the Sunshine Coast. We want to become the number one service provider for commercial and domestic services whilst getting to know every person that helps us get there. We are firm believers that believing in yourself is the first step to success!

You are the creator of your future!

P. 0427 179 794

We simplify all the elements of the internet & put you back in control of your online presence.

‘Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do, so throw off the bowlines, sail away from safe harbour, catch the trade winds in your sails. Explore, Dream, Discover’ - Mark Twain E. dhall@ausbizlinks.com.au

Gerry Blain - Cracking Toast

Raylee Kroll – Business Fundamentals

A complete bookkeeping service provided by a qualified accountant who understands your needs and compliance requirements and will provide you with your financial info at your fingertips explained in plain English to help you run your business more efficiently.

“Never, never, never give up.” - Winston Churchill

At Business Fundamentals, we are more than just a bookkeeping service - we help you design your financial systems and business processes in such a way as to make them easier for you to use and understand, because we realise your business works better that way.

“Until we can manage time, we can manage nothing else” - Peter F Drucker P. 1800 RAYLEE

P. 0408 220 204

Mark Tweddle - Blue Flame Social Media We are all about “turning up the heat on your social media” – we do it all – strategy, create, post, respond and report, full-time monitoring and responding INCLUDING weekends and all public holidays. ‘You can’t control the river but with the right tools you can go where you want’ - Anon P. 1300 306 109

Debbie Brauner – Blue Sky Bookkeeping I have over 20 years of experience as a small business owner and bookkeeper and I am passionate about empowering business owners around their business finances “If you can dream it you can do it” - Walt Disney M. 0431 461 526

BUSINESS MATTERS 15

feature

Motivation is like eating,

YOU HAVE TO DO IT EVERY DAY!

By Vickie Magic What motivates you? Who inspires you? What makes you smile?

What makes you happy?

When you think about your life, are you who you want to be right now? Who has been a major influence in your life?

I know for me my Dad taught me from a pretty young age that I could be, do or have anything I wanted for myself, and that all of that started with my own belief in myself. If I didn’t truly think I was capable of whatever it was, then no matter how much someone else did, it was more than likely not

going to happen. So he taught me to believe in myself and believe that I could achieve whatever I wanted for my life.

So how do you go from one mindset to another? If you didn’t grow up believing in yourself or believing you could be, do or have whatever you wanted for your life, how do you change that? Can you change that now? You may not have been as fortunate as me, or maybe you were, but things happen and things change and our mindset does too. There are tools we can learn and then practise that can actually make our belief system the way that we would all love for it to be.

There is definitely a lot to be said for looking for the good. I can understand why my husband sometimes shakes his head at me when I’m constantly looking for the good in people – I don’t think he used to understand that this is one of my tools for my own motivation. I can imagine he probably finds it a bit annoying sometimes. When he might be voicing something about someone who has upset or frustrated him, I could imagine someone pointing out good things about them a touch annoying. I always say, “Yes, but they are this or they are that,” something good about them. I think he’s

become used to it and has probably given up trying to make me side with what’s wrong.

When we look for what’s wrong we definitely find it, and when we find it, we then think about it, and then we tell someone else, and then what happens is that something grows and becomes so big that sometimes it actually can even consume us, and if not entirely, then for every woken hour. We all know someone who is, let’s just say, unhappy – they have a situation that has happened to them that has made them mad and they tell everyone who will listen. Some of those people buy into it and feed it, and when you feed something it usually grows, so this something just gets bigger and bigger and bigger.

We have all had that friend (some of us have even been that friend) who has maybe come through a bad break-up, or a bad situation and all they do is talk about it – they did this, they did that, blah blah blah blah blah.

We pretend to listen at first and we even go along with it, but when it happens over and over and over and they NEVER talk about anything else, we can see that they are being destroyed by this THING. They are feeding it, feeding it, feeding it, by talking about it over and over, and we are feeding it too, if we let them. So don’t let them.

(Easier said than done, I hear you say!)

What can you do, what should you do? For starters, change the subject and talk about something good. Remember some happy time for them and talk about that, and every time they go back to it, just don’t buy in.

Don’t completely ignore them of course, listen and say, “Mmmm,” but don’t agree and add to it in any way, shape or form. To support them you might say, “I see how much this is hurting you, but we are so lucky that we live in this amazing place,” or something equally as wonderful that you know they love, such as family, children or partner.

From the flip side, if we are the person focusing on all the bad stuff in our own lives and being sad and unhappy, if we try (and in the beginning, it is try) to look for what’s right in our lives and stop focusing on what’s wrong, once again the old “what you feed grows” takes over and we start to see more of the good. And then we feed that and it grows – you get the picture.

So the fact is that if you have lots and lots of stuff that you’re not really happy with in your

16 ISSUE 63

feature life, try looking for things that are good. If you can’t think of any, ask other people to help you. There is always some good stuff, and the more we look for it, the more we will find, and then we have to feed it and feed it and feed it, and while we are feeding it, we forget about feeding the bad. If we don’t feed the bad stuff, it will simply stop growing and when that happens we can start to become free.

This is only one article, and Rome wasn’t built in a day of course; however, the more you practise and practise and practise this stuff, what starts to happen is that the down time, the time when you are feeling sad, angry, frustrated and confused, becomes less. Then the more and more and more and more you practise, the less and less and less and less it becomes.

So step one, right here and now, take out a pen and paper and write down ten things that are amazing about your life. Then ten things that you totally appreciate. If it’s difficult, that’s okay.

When you are done though, there is no way you can’t feel a little better than you did before you started.

Motivation is just like food – just because you ate yesterday definitely does not mean

that you don’t have to eat today. We have to feed it daily to make sure that we stay in that good place. Because we’re human we’re going to drop the ball – we’re sometimes going to fall in a heap and sometimes go back to looking at, and being consumed by that bad stuff again. But once we have learnt and practised over and over the tools to help bring us out, what happens is that the time in between becomes less and less.

Pretty soon, we find that we can actually snap our fingers, and at our own pace just pull ourselves out of the doldrums.

When you first read this article, you may see it as a do-gooder article and say, “Oh yeah, she doesn’t have my shit,” or “Her life is amazing,” or “She hasn’t had this (insert your problem here) happen to her,” and maybe that’s true, although I can assure you I’ve had my share. But the thing is that it doesn’t matter what happens, it doesn’t matter how bad it is. I know people who have personally lost loved ones and it is never the situation, not ever, it is always the way we handle it that makes the difference to our lives. We can stay focused on the shit for as long as we choose, but if you choose not

to, then try this stuff. It works and the more you practise it, the more it works.

My goal, my passion, my purpose is to inspire you to want this for yourself and to learn and then practise the steps to make it happen.

If you like this and you’d like more of it, maybe you’d like to join our next ‘Mindsight Magic’ weekend retreat, the next date is 25 August. Maximum 18 guests. Contact me for more information vmagic@bmmag.com.au

BUSINESS MATTERS 17

localsuccess

photos with

panache You’d think that Bec Holliday would have no time left in her day after

being a mum to four children, running the successful Fultilt Excavations business and a photography business, Be Beautiful Studio, but this local enthusiastic photographer is eager to prove otherwise, with the exciting announcement of the launch of her own business, Captured by Bec. “Rachael and I have had an amazing time working together at Be Beautiful Studio. I have learnt so much from her and wish her the very best with her new creative flair for tattooed models.”

When asked what it is she loves about photography, Bec said, “I’m free when I’m photographing something, it allows me to unleash my creativity.

It’s an addiction of sorts, and I do love what I am able to create.”

18 ISSUE 63

Bec’s passion for photography stems from her childhood, playing with any disposable camera she could get her hands on. “I couldn’t help photographing all day, I just loved the moment I got them developed – yes, that’s right, developed! The changes I could make with different lighting just amazed me.” Before she started working in a studio and learning all about her newfound passion for photography, her friends and family agreed they couldn’t keep her away from the camera.

Her new business Captured by Bec will be focused on capturing the images of real estate properties and children – two diverse topics. Bec is extremely skilled in producing quality property images, and her real estate knowledge has helped her to grasp the happy medium of images that draw the buyers in, but do not give away misleading concepts. “Agents hate it when photographers make rooms in a house look much bigger than they

actually are, as it sets the buyer up for disappointment.

You have to make an image attractive, but honest.”

With two children herself, and two step children, Bec understands the psychological aspect of children’s photography and the discomfort that children sometimes experience when in the care of an adult they don’t know. She understands how important it is to ensure they are comfortable and in a happy environment. “I like to become friends with the child first, gain their trust and ease their worry by giving them little games to play while they wait. Bubbles are my secret weapon!”

Years of working in service industries have taught Bec that it’s vitally important to deliver a unique customer service experience. From first phone call to final images, Bec offers her clients a compelling experience with warmth, professionalism and expertise.

“I own a business and work in an industry I’m so passionate about. I’m able to share my talents with my clients and I believe this is an honor not many people are able to have.”

Bec loves to soak up information, ask questions, follow people closely to see how they would do something and then take what she’s learnt and experiment. “I don’t like to follow the rules and most of all I love to see people happy. I can’t wait to start sharing the images of my new journey.” www.capturedbybec.com

I don’t like to follow the rules and most of all I love to see people happy.

Are you frustrated by overdue accounts?

Not sure where to start or what to do ?

Sick of losing valuable time chasing bad debts?

Credit Consultants (Qld) Dean Kent | Ph: 07 5478 3922 Mob: 0412 773 606

e:dean@creditconsultantsqld.com.au www.creditconsultantsqld.com BUSINESS MATTERS 19

$

$

fiveminuteswith

5 minutes with

victor bimrose

By Vickie Magic Victor Bimrose Accounting is a name that you may not have heard, their services include accounting, taxation, self managed superannuation funds (SMFS), business development, tax planning, business structures, sale or purchase of a business and due diligence. They also attend to their clients Business Activity Statements (BAS) Building Services Authority (BSA) and Tax Minimisation.

After meeting and interviewing Victor I can say that this man and this firm are one of the local hidden treasures here on the Coast. They certainly don’t have their name up in lights, Victor himself is a humble yet impressive man.

The local accounting firm has been around now for 18 years. Victor grew up in Sandgate, Brisbane and has been in accounting from the beginning. Studying accounting part-time at QUT (formerly known as QIT), Victor kickstarted his career whilst working for Deloittes for eight years during the day and studying at night for six years.

After purchasing a house and living in Brisbane for a few years in the early 1980’s, Victor and his at the time girlfriend, now wife, Brenda, decided to travel overseas to work and live in London. The time over there was a great experience for the pair, earning good money with no responsibility, Brenda had a stable nursing career and Victor had the ability to adapt into different businesses accounting jobs, however after three years they realised it was time to come back. Settling down in Brisbane things were going smoothly but when Brenda was eight months pregnant with their second son in 1991, the family made the big move to the Sunshine Coast where Victor bought into a business in Nambour. After five years partnering with this business, Victor opened Victor Bimrose Accounting in 1996.

It is a tribute to the firm that most of the staff members have been with the firm long term. In fact some have left, had families and returned. I asked Victor for some inside tips on how that can happen, how does he keep his team so happy and content, he said,

“I always wanted a business where I treated my staff the same way I wanted to be treated when I was an employee. I believe if you look after your team, they’ll look after your clients in the same way”.

Victor said that they don’t normally advertise, they have a steady flow of clients who continually give them new referrals, so the business grows that way.

22 ISSUE 63

Introduction to LRPPGR

Creating a friendly and almost family environment in the workplace promotes loyalty amongst the team, every day at 10:30am, it’s pens down time for morning tea, which allows the team to talk to each other for 30 minutes a day and keep that intimacy of knowing what’s going on in one another’s life. Friday afternoon at 4:30pm, they stop for a drink or two to chat about the week that was and relax. A few times a year, the staff, their families, and their partners all get together and do activities to create a strong bond between all their family members. It is evident that this provides a great environment for longevity.

Being our motivation issue, I asked Victor;

What motivates you? “Having happy staff and happy clients is a very motivating thing for me, it gives me satisfaction that I am doing something right and being able to help others is a great feeling”.

Who motivates you? “It may sound corny, but my wife, Brenda.

A few years ago her and a friend competed in a Pinky Tri and ever since then, she has developed a passion for triathlons, last year she completed an Ironman event. I’m really proud of her, especially seeing first hand just how much training goes into that event”.

A motivating story? “A few years back at the Royal Queensland Golf Club, Victor hit a hole in one. Just a week later whilst visiting Darwin, Victor ran into Charley Earp, Greg Norman’s former coach, and mentioned to him about the hole in one. Charley said, “Have you still got the ball?” to which Victor said, “Yes, why?” and Charley said, “Give it to me and I will have it mounted in a trophy,” and he did.”

Your top business secrets to motivate us? “My advice to clients is that you can’t keep doing the same thing and expect a different result. If something is not working, change the business model. Another thing that we do at VBA is to return every phone call and email – although it doesn’t seem like much, it is something that clients definitely value. These basic fundamentals can really be a point of difference.”

Favourite quote? “True wealth is discretionary time,” by Alan Weiss. I love this, as personally I didn’t want to have a company that took up all of my time. I had a goal to build a company that allowed me go out and watch the kids play sport, that I could sneak out and play golf on a Wednesday afternoon, it’s about balance, I know so many business owners that are very money rich but time poor, my advice is build a business you work on and not in.

Because Life Rhythm, Progressive Practice & Growth Reprogramming (LRPPGR) takes on a 4D approach to its self & the interaction it has with other businesses, we offer the Human & other service industries the idea & concept of movement for clients & themselves. We create the authority within each department to tackle hard questions by looking at the situation with intelligent, experienced & resourceful eyes.

LRPPGR has developed a Buffet to Growth Program menu.

Referrals can be identified by using a familiar choice pattern.

You can refer to liferhythm.org for visual on this outlay.

Based on 14 prepared programs that address our industries cyclic concerns within our Exclusive, Corporate & Niche Markets, which are broken down into two categories:

1. Exclusive:

a. Youth

b. Yet to be Employed

c. Foster Care dynamics

d. Return & Ex-Service Men/Woman

e. Recovery focused interventions & Services

f. Youth Detention Services - Transitional & in house

2. Corporate:

a. Human Services Case Managers & Front line staff

b. Human Relations departments

We operate two side projects within LRPPGR which are: 1. Village People: A Charity focused on giving, supporting & understanding the Foster Care system & staff, its carers and foremost the children.

2. Software program that is in its final stages, it is an aid to create workplace harmony, greater understanding & keys to reaching Key Performance Indicators with least resistance within the Exclusive and Corporate Umbrellas.

The concept developer & delivery specialist has been a tenacious player within the Human Services world on the Sunshine Coast & interstate for over 10 years. Within these 10 Years of Human Services involvement, strategising & creating has evolved into these 14 services today. Mind you, we can take any subject & create a program for your niche market.

We centre ourselves with the idea that we are a service for the community & within each elastic composition of our community we are ready, willing & able to create the change you have been waiting to see.

“Innovative Program development, that creates the change we have been waiting to see” Office: 07 5492 9692 Mobile: 0413 839 634 Postal Address: PO Box 6236, Mooloolah 4553 Email: mail@liferhythm.org Website: liferhythm.org

www.vbatax.com

BUSINESS MATTERS 23

mayoral

business with Mark Jamieson

If you want an insight into the values and aspirations of the Sunshine Coast, council’s $509 million budget for 201415 is the perfect place to start. It’s much more than just numbers – it’s about people. It captures where we want to go and shows how we will get there.

It’s a budget which takes us significant strides closer to achieving our vision to become the most sustainable region in Australia. A sustainable economy. A sustainable environment.

A sustainable community.

This budget is about giving the nearly 100,000 students in Sunshine Coast schools a chance to work here as well – to raise their families here and keep their connection with this region. In short, it’s about building confidence for a stronger community.

The timing of this is all important. We have three massive projects underway or in the pipeline which have the potential

to transform this region for decades to come. The new health precinct rising in Kawana, the new city centre planned for Maroochydore and the international airport expansion would individually be game-changers; together they create a once-in-a-generation opportunity.

We owe it to our kids and our grandkids to get this right – in many ways their futures depend upon it. The momentum on these transformational projects has started to pick up pace, and council must make sure it plays its part to keep the ball rolling. I don’t want to be someone who looks back in ten years from now and says, “Gee I wish we’d done more at the time.”

We also need to think about where we have come from. Two years ago, this council was elected to take the region in a new direction, where the ultimate destination was a robust economy, more jobs, a healthy environment and a stronger community. We are well down the road to achieving all those things.

Business confidence and building approvals are up, we had the fastest job growth in Queensland last year and we have purchased more than 400 hectares of land for future generations to enjoy.

Those things don’t happen by accident.

Council worked hard to attract new businesses and events – it introduced a Build and Benefit Scheme, overhauled

development applications, committed to the vision to make the Sunshine Coast the most sustainable region in Australia, developed the first truly collaborative Regional Economic Development Strategy and more recently, launched a new Planning Scheme and Corporate Plan.

Put these things together and you have firm foundations for the future to build upon – and that’s what this budget will do. It’s about getting on with the job and building confidence for a stronger community.

Full details of the budget can be found at www.sunshinecoast.qld.gov.au/ sitePage.cfm?code=budget-1415

It’s about getting on with the job and building confidence for a stronger community.

Sunshine Coast Mayor Mark Jamieson keeps BM readers up to date on what’s happening on the Coast.

Local People Moving People Locally We could tell you about our no damage removal guarantee, and that we are the best removals on the Coast, but you may not believe us, here is what two happy customers had to say.

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24 ISSUE 63

MAKE MOVING

NO DAMAGE GUARANTEE

your local home loan experts CLIENT CASE STUDY Andrew Spurling CASE STUDY Keola Westcott Goal:

To achieve a property portfolio of 15 properties Goal: To be financially free by age 40 Strategy: To buy and hold, as Andrew is focussed Strategy: on - invest appreciating assets capital in growth from his portfolio Properties: 5- properties minimiseplus bad1 block debt of land

- have fun of along the way Andrew has been a client Mortgage Choice Buderim for 5 years now and we have worked with Properties: 3 him to structure his portfolio for future growth.

Being a tradesmen, buying property feels natural Keola is well on her way to achieving and comfortable to Andrew. It’s an area he knows her goal. Her Broker, Kaia Hunter well. He feels that property can be less volatile helped Keola access equity in her than other investments such as shares and current property so that she could

he likes earning passive income from rent and enjoying the benefits of capital growth when his purchase a further property with no properties increase in value. need to further contribute any cash.

Andrew also likes that the interest on a loan for They also structured her loans so that investment purposes is generally tax deductible, ready grow her andshe’s he feels goodto knowing he’s portfolio investing inby addinghe further something can seeproperties. and touch.

The team at Mortgage Choice really enjoy being “The Mortgage partKeola of the says journey for our clients andChoice seeing them achieve goals.

We’re looking forward to teamtheir have been such a great support working with Andrew ason he continues and have set me the pathtotobuild his portfolio of investment properties. achieving my goals.

I can’t wait to buy

the next property!

Mortgage Choice Workshops Mortgage Choice Workshops

Property Business - For Women Workshops Property Business - For Women Workshops

Tuesday 12 August: Tuesday 10 June: Adolescents and Young Adults - Invest in Your Future Building Wealth Through Property; and Debt Reduction with Property presented by our Financial Planner, Liam Harrison

Friday 8 August Friday 612pm June - 1.30pm Time:

Tuesday 9 September: Tuesday 8 July: Debt Reduction and Building Wealth Through Property Buying property in your Self Managed Super Fund Tuesday 14 October: Tuesday 12 August: Maximise the Tax Deductions on Your Investment Adolescents & Young Adults: Invest in Your Future Property.

Special Guests: BMT Tax Depreciation with Property 5.30pm - 7.00pm 5.30pm - 7.00pm Mortgage Choice Mortgage ChoicePlace, Ballinger Rd Level 1, Ballinger Level 1, Ballinger Place, Ballinger Rd Buderim Buderim RSVP: Kaia Hunter 0414 891 931 RSVP: kaia.hunter@mortgagechoice.com.au Kaia Hunter 0414 891 931 kaia.hunter@mortgagechoice.com.au Time: Time: Venue: Venue:

Time: The 12pm - 1.30pm Venue: Lounge Bar & Dining Avenue, Venue: 19 TheFirst Lounge Bar Mooloolaba & Dining 19 First Avenue, Mooloolaba Cost: Free

Cost: Speaker: Free Guest Property Valuer Guest Speaker: BMT Quantity Surveyors Friday 5 September Saturday 19 July Time: 12pm - 1.30pm Time: The 9.30am - 12.30pm Venue: Lounge Bar & Dining Avenue, Mooloolaba Cost: 19 $60First (including lunch) Cost: ContactFree us for more detail Guest Speaker: Property Manager RSVP: Kaia Hunter 0414 891 931 RSVP: kaia.hunter@mortgagechoice.com.au Kaia Hunter 0414 891 931 kaia.hunter@mortgagechoice.com.au

(07) 5476 9333 linda.ireland@mortgagechoice.com.au (07) 5476 9333 linda.ireland@mortgagechoice.com.au MortgageChoice.com.au/linda.ireland MortgageChoice.com.au/linda.ireland

BUSINESS MATTERS 25 Australian Credit Licence 382869

‘ZERO DEATHS FROM BREAST CANCER BY 2030’ FACT: Breast cancer will affect 1 in every 8 Australian women in their lifetime FACT: 37 Australians are diagnosed daily with breast cancer FACT: 7 DIE DAILY ... and countless more families and friends left devastated When we learnt that NBCF’s (National Breast Cancer Foundation) aspirational goal is to achieve ZERO DEATHS FROM BREAST CANCER BY 2030 we were in... How can we help?

NBCF, like 4 Ingredients, was started by just two women and a cat. This year commemorates the 20th Anniversary of the extraordinary work NBCF does for our communities; tirelessly raising both awareness and funds for breast cancer research. Due to the focus and fundraising breast cancer has brought to the field, many of the concepts developed in breast cancer are now being applied and yielding benefits across other cancers.

Cancer doesn’t discriminate between gender, race or age... Cancer affects EVERYONE! PLEASE JOIN US to celebrate the National Launch of 4 Ingredients Cook 4 a Cure. This beautiful, fully illustrated cookbook has been written to raise much needed funds for breast cancer research. Simply by attending, by gathering your family and friends for a fabulous breakfast with speakers and prizes, YOU WILL BE HELPING.

Eve r rece yone a co ives py!

THANK YOU ~ TOGETHER WE CAN COOK 4 A CURE

Where: Maroochydore Surf Life Saving Club When: Tuesday 2nd September, 2014 When: 6.30am for 7 - 8.30am Cost: $40 / person includes breakfast and a

signed copy of 4 Ingredients Cook 4 a Cure Phone: 4 Ingredients - Melinda Dines - 5341 8282 Tables of 10 MOST WELCOME

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26 ISSUE 63

legal

matters

MITCH DEVINE DEVINE LEGAL

OUT-OF-HOURS CONDUCT AND EMPLOYMENT Recently there has been considered focus and publicity concerning out-of-hours conduct of employees, and the ability of the employer to terminate the employment for that behaviour. The issue calls into direct focus the line between one’s private life and working obligations.

In the decision of Rose v. Telstra Corporation Limited, the Australian Industrial Relations Commission provided some guidance on the issue. That case involved a fight between work colleagues occurring in the early hours of the morning after they had been out to dinner and were then drinking together at a nightclub.

Upon returning to their accommodation a fight broke out, resulting in one of the employees being stabbed with a piece of glass from a window which had been broken in the scuffle.

At the time of the incident neither party was on call for work duties and were not wearing the uniform of their employer. Mr Rose was terminated from his employment as a consequence of the conduct and he subsequently successfully sued for unfair dismissal. The Commission held that there was no relevant connection between the out-of-hours conduct and the employment, so as to enable the employer to rely upon that conduct to terminate the employment.

The Commission held that behaviour occurring outside of work hours will only impact upon employment where it has a relevant connection to the employment, and referred to the following principles: • The conduct must be such that, viewed objectively, it is likely to cause serious damage to the relationship between the employer and employee; or • The conduct damages the employer’s interests; or • The conduct is incompatible with the employee’s duty as an employee.

Contrast the subsequent decision of Dobson v. Qantas Airways Limited,

Mitch Devine

where again work colleagues found themselves in an altercation out of work resulting in the termination of employment. The catalyst for the quarrel arose when the parties were watching a television program “Australian Idol” during a work break and a disagreement evolved concerning the respective talent pool of Australia versus New Zealand.

An altercation then occurred in the car park after the shift had ended.

At the time of the altercation the employees were still attired in their employer’s uniform, and the incidents occurred within a short period of time after the end of their working hours and in very close proximity to the workplace. In those circumstances the Commission was prepared to find that there was a sufficient connection with the workplace to enable to the employer to discipline Mr Dobson for his conduct, and he was unsuccessful in pursuing an unfair dismissal claim.

Accordingly, where the out-of-hours conduct of employees has relevant connection to the workplace, the employer may engage in a disciplinary process concerning same. With the availability and reach of social media, these issues are likely to become far more prevalent an issue for both employees and employers to consider.

WARNING: The content of this article is in the form of an academic paper and the opinions expressed herein are generalised. The application of principles referred to herein can alter from case to case. No reliance should therefore be placed on the opinions expressed in this article without detailed consideration of the circumstances of the case in question.

ABOUT THE AUTHOR Mitchell is the principal of Devine Legal and is accredited by the Queensland Law Society as a Specialist in both Workplace Relations and Personal Injuries Law.

Not sure of your next move?

Devine Legal specialises in problem solving for employees and employers.

CONFIDENCE

Devine Legal can offer you confidence in taking that next move.

DEVINE –LEGAL–

Phone 5479 1006

mdevine@devinelegal.com.au www.devinelegal.com.au SERVICING THE SUNSHINE COAST AND BEYOND

BUSINESS MATTERS 27

y c n e v l o s in matters

RILEY JACKSON DEBT RELIEF HOTLINE

GET OUT OF DEBT WITH A DEBT AGREEMENT A debt agreement is a way for you to reduce your debt, freeze your interest and repay your unsecured provable debts. If you’re struggling with bad debt, you know how stressful it can be.

Your creditors are chasing you for payment, you can’t seem to get on top of your bills and the stress is starting to affect other areas of your life, like your work and relationships.

A debt agreement can make all that debt stress disappear.

The Basics of a Debt Agreement A debt agreement is a contract between you and your creditors outlining a new repayment arrangement which is better suited to your circumstances. It should be negotiated by a professional who will work with you to determine how much you can afford to pay.

From there they will approach your creditors and negotiate a new repayment arrangement. To enter into a debt agreement you should have at least $10,000 in unsecured debts.

The Benefits of a Debt Agreement A debt agreement is one of the most effective ways of reducing your debt. Once it has been approved, you will be granted much needed time and grace to repay your debt without struggling with the stress. A debt agreement will reduce your overall debt so you are only paying a percentage of what you owe.

It will also freeze the interest on all unsecured provable debts and creditors won’t be allowed to hassle you for repayments.

Entering into a debt agreement will save you from having to declare bankruptcy, and the approval process is easy if you use a professional to negotiate the agreement.

Understanding the Consequences While a debt agreement can be your saving grace, there are a few things you need to consider before entering into one.

Entering a debt agreement is considered a form of bankruptcy, so your name will be listed on the National Personal Insolvency Index. It will also be marked on your credit file for five years, which may impact your ability to borrow more money.

However, people who are in a position to enter a debt agreement may already have defaults and judgements on their credit file. If you’re considering perusing this debt relief solution, you need to decide whether these consequences are worth having the freedom to repay your debt in peace.

Remember, the best advice is to act quickly while you still have options available. *This is provided you met all repayments under the Debtstroyer Agreement on time and in full.

ABOUT THE AUTHOR Riley Jackson has over 20 years in experience in assisting and developing strategies for individuals and small businesses on ways to improve their financial circumstances. Based locally with Affiliates located across Australia, we are able to assist clients all over the nation.

Looking for debt relief?

Debt Relief Hotline offers a range of positive solutions to your debt. Whether you are only just starting to feel the pinch or if your debts are spinning out of control, we have a solution for you.

Debt Relief Hotline can help with: Budgeting Debt Refinancing Debt Agreements Bankruptcy

Contact Us Now For Your Free Consultation

Debt Relief Hotline is an authorised online representative of Insolvency Administration Services Pty Ltd (RDAA 1337).

Insolvency Administration Services Pty Ltd is a Corporate Credit Representative of Positive Solutions Finance Pty Ltd (ACL 41872).

28 ISSUE 63

1300 658 117 www.debtreliefhotline.com.au

g n i c r u o outs matters

MONTY G. HOOKE EZY VA

WHY OUTSOURCING CAN KEEP YOU INSPIRED IN YOUR BUSINESS None of us got into business so we could work 12 hours a day,

3. Start outsourcing some simple small tasks. Regardless of

or to get stuck working on parts of the business that we don’t

whether you use a local solution or you outsource some

enjoy, right? We all go into business because we believe that

work offshore, starting with the smaller things will give

at some stage of the journey, we will have some freedom. But

you the confidence to outsource the next things, to the

anybody who’s built a business knows that it doesn’t always pan

point where eventually all the outstanding projects you

out so easily, and freedom isn’t delivered on a silver platter.

had and the menial stuff you don’t enjoy is handled.

With 250 small business clients in Australia, we get a pretty good

The point here is not just to get your time back so you can be free

insight into the entrepreneurs’ frustrations. The most common

for no reason. It’s about getting your time back so you can focus

thing I see is business owners getting so used to being too

on the areas of the business you love, so you are inspired and

many parts of the business, to the point where their paradigm

so are those around you. This is where the magic happens!

is that of ‘stuck,’ without necessarily even realising it.

So if you’re feeling uninspired in your business, it’s probably not because of the business itself or the industry you’re in, it’s more likely that you’re just working on parts of the business that are out of flow with what you actually love and are great at.

So what do we do about it?

We all go into business because we believe that at some stage of the journey, we will have some freedom.

1. Have a deep understanding of what you are ACTUALLY great at, and what you are not great at. What are your

ABOUT THE AUTHOR

natural gifts and abilities? What part of the business do you actually want to work on? (Not what you think you should do, or what you think nobody else can do).

2. With that awareness, create a plan for who you need on your team or what tasks/projects you could potentially outsource immediately.

Think of it like a ‘not-to-do’ list. Even if you think you don’t have the resources, create the plan. The clarity itself will move you.

Monty G. Hooke is a ‘Serial Entrepreneur’, having had his first business at eight years old. Now with a passion for helping other entrepreneurs better leverage their time and natural abilities, Monty speaks at events and runs workshops, at the same time running his companies in Australia and Asia.

“LET US HELP YOU GET YOUR TIME BACK” 3 3 3 3 3 3 3 3 3

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www.ezyva.com 1300 785 245 info@ezyva.com BUSINESS MATTERS 29

smile

matters

DR PAUL DEVER OCEAN ORTHODONTICS

MOTIVATION AND INSPIRATION Most of the time when we consider the terms ‘motivation’ and

Longfellow. He proclaimed, “The heights of great men reached

‘inspiration’ we automatically think about people who motivate and

and kept were not attained in sudden flight, but they while

inspire us. These are generally energetic, passionate people who

their companions slept, were toiling upward in the night.”

challenge us to excel in whatever endeavours we choose to undertake, or those who achieve extraordinary feats which one would have thought were verging on the impossible. I have always respected and still do respect such people in my life. However, I would like to take this opportunity to cast our minds back further on this topic. Some of the most motivating and inspiring moments in my life (like a lot of other people) have come at some of the lowest and darkest days of my life.

In the final year of my specialist training in Melbourne, my beautiful wife and (at that stage) two children had moved back to Brisbane, due to the sale of the property we rented in Melbourne. Ten weeks before my research thesis was due for final submission, the professor supervising my research said that he ‘did not like’ the 45,000 words that I had written and that I needed to start writing again from scratch.

It was an incredibly stressful time – trying to finish cases to present to examiners, trying to study for exams and starting to write a thesis again. I would not wish those 10 weeks of my life on my worst enemy.

The most profound quote that has remained with me over the last two decades is from the American poet Henry Wadsworth Longfellow. He proclaimed, “The heights of great men reached and kept were not attained in sudden flight, but they while their companions slept, were toiling upward in the night.”

Where did I draw my inspiration and motivation to carry on during these challenging times? For me, it was lyrics and songs such as ‘The Fighter’ by Gym Class Heroes and Ryan Tedder, YouTube clips of everyday soldiers returning home from overseas deployment to surprise their loved ones and inspiring quotes or thoughts.

The most profound quote that has remained with me over the last two decades is from the American poet Henry Wadsworth

ABOUT THE AUTHOR Dr Paul M Dever BSc BDent(Hons) DClinDent(Orthodontics)MRACDS(Orth).

Paul joined Ocean Orthodntics in 2012, and lives locally at Bli Bli with his wife and two children.

Adult Orthodontics, It’s Never Too Late Members of the Australian Society of Orthodontists

Orthodontic treatment can be successful at any age and adults especially appreciate the benefits of a beautiful smile. Whether you’ve disliked your smile your entire life or you’d like to improve your health and self-confidence, we can help.

At Ocean Orthodontics treatment options are flexible and we can offer orthodontic solutions that have minimal impact on your work and lifestyle.

Dr Pat Hannan

For further information visit our website.

SCAN HERE

BASED IN WARANA, SERVICING ALL OF THE SUNSHINE COAST

Phone 5493 3200 www.oceanorthodontics.com.au Dr Paul Dever 30 ISSUE 63

Embrace the Experience

l a c i d e m

matters

ALBERT BORZILLO WEALTHMED

MORE INCOME = MORE TAX, RIGHT? When you have an all-consuming job, it’s very difficult to find the

• Practice valuations and audits, budgeting, cash flow and business

time for sound business and money management or astute

management, financing purchase of premises and fit-outs,

investing. Wealthmed is a specialist provider of financial and tax

seamless accounting, risk management and insurances.

advice for healthcare and medical professionals. Every day we see clients progressing their careers through promotions,

• HR, contract and management advice, practice marketing.

locum or private practice work, buying into practices or

There is no one ideal structure for all businesses, so it is imperative

expanding their existing practice. With that expansion typically

that you get the right advice and get it right the first time.

comes more income, but also more complexity, expenses and of course, more TAX! The key is to ensure that more income = more profit. And it doesn’t have to be difficult.

Motivated to pursue more locum or private practice work?

This work tends to be contractual, so ABN and GST registrations come into play. Income can escalate quickly so tax minimisation becomes more effectual. Opportunities increase,

The key is to ensure that more income = more profit. And it doesn’t have to be difficult.

so planning is essential. It’s important to take the time to get advice early and discover the best legal and logical ways to minimise tax. Complacency now will cost you later.

Inspired to buy into or own your own practice?

Operating under an ineffective structure can cost you thousands, and it can also be costly to fix. Some things to think about are: • Trust / Company / SMSF / Personal Name -

ABOUT THE AUTHOR Albert has over 30 years experience as a practising accountant and is dedicated to achieving excellent outcomes for Wealthmed clients. He is a member of CPA Australia and has wide experience in both industry and public practice. If you’re reading this, pick up the phone and say hi!

What is the best structure for you?

leaping ahead in your medical career?

☻ Locum Work

Call us to talk about the tax implications of an income increase + how we can help ensure more of your hard earned dollars stay in your hands.

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BUSINESS MATTERS 31

p i h s r e n part matters

PETER CHICO JONES PARTNERS INSYNC

MOTIVATION AND INSPIRATION It’s said that in essence only two things motivate us.

One is the desire to move towards pleasure and the other is the desire to move away from pain.

It’s not nice to look at the possibility of a new relationship turning sour, and so many don’t. If indeed it does turn sour, these people are then ill-equipped to deal with it, grow through it and move on to a higher level of partnership.

My wife and I recently moved to the Sunshine Coast with our three year old girl and we were driven pure and simply by these two things. On one hand, we had to get out of inner city Melbourne – the busyness, the city air, the traffic. On the other, we knew in our hearts that we needed to be in an environment that felt open and expansive and was clean, warm and offered a slower, healthier lifestyle. The choice and required actions were easy.

The current estimates are that 70-80 per cent of partnerships split up within three to five years, and 80-90 per cent of those split because of a breakdown of the human relationship and poor initial agreements. Think about those numbers for a moment – odds are, it’s going to end poorly.

Business partnerships make decisions based on the pleasure and pain principle everyday. Going into a partnership can be about moving towards the pleasure of collaboration, doubling resources, sharing skills and perspectives, working with family or the depth of true mateship.

It can also be about moving away from the pain of having to do everything yourself – it can be very overwhelming being a solopreneur.

Either way it’s okay – I don’t believe that one way is better than the other. I do believe, however, that motivation is at its peak when you embrace both. My wife and I can testify to that.

Pre Pain:

“We’ll be right – it won’t happen to us.”

Post Pain:

“I didn’t see that coming,” or

“I could see the signs but hoped it’d get better.”

Ask your accountant or lawyer – the evidence is out there.

This is not to say that partnerships cannot be a most fulfilling and positive experience, or that tremendous possibility abounds when two or more people harness their energies towards a common vision. There is an abundance of pleasure to be had and it’s worth moving towards.

But face up to the potential of partnership pain and together you’ll create a way through the challenges, and harness the complete pleasure and pain principle.

To do that requires clarity. Clarity around exactly what is the pleasure that your partnership is moving towards and exactly what is the pain you are moving away from.

Generally partnerships do the pleasure side of this equation really well, but fall well short when it comes to the pain. Partnerships en masse neglect looking at the possible financial and emotional pain should the partnership fail. I see and hear this over and over again. I’ve spoken with accountants, business brokers and lawyers, and they see it over and over again too.

ABOUT THE AUTHOR In sport, Chico is an Olympic Beach Volleyball coach (Natalie Cook & Tamsin Hinchley). In business he consults, coaches and trains new and established business partnerships. Why? “Because in partnership – we can create.”

BUILDING STRONG PARTNERSHIPS through Communication Understanding Strategies Partners Insync offers consulting, coaching and training for startup and established business partner relationships.

Contact Peter Chico Jones on 0421 204 578 www.partnersinsync.com | peter@partnersinsync.com 32 ISSUE 63

training

matters

CATHERINE MOLLOY TARGET TRAINING

MOTIVATE AND INNOVATE – IS IT THE CHICKEN OR THE EGG? Innovation

I get motivated and then I innovate, or is it when I innovate that I get really motivated?

Do we do it out of necessity or do we do it because we love being innovative, and love the fun of creating or pushing ourselves to the next great product or service?

Motivation Can people motivate themselves? Most of us would say, yes they can – and often do. From the studies of Abraham Maslow, the psychologist, he proposed that there exists a hierarchy of human needs, rising from the most basic to what he calls a “fulfilment of personal potential through processes of growth.”

Hierachy of Needs

SelfActualisation Self Esteem

A key characteristic of innovation is that it is a continuous process - innovation is often an effect of the small changes in products and/or services and these contribute to continuous change.

‘Radical’ innovations shape big changes in the world.

Barriers to Creativity and Innovation 1. Negativity 2. Fear of Failure 3. Lack of quality thinking time

4. Over conformance with rules and regulations 5. Make assumptions 6. Applying too much logic 7. Thinking you are not creative

Unlock the barriers 1. Be positive 2. Be fearless 3. Block in time to work on the business 4. Have no boundaries – think outside the square 5. Never ass u me 6. Use your gut feeling 7. You are creative and made from the creator

I believe it all comes back to having a dream, setting the goal, and creating the energy for your dream to come true.

Love

Please call us for the next training session in innovation and goal setting!

Food, Shelter, Safety Physiological Needs

When basic needs are met you become interested in your job, a salary, a pension – and of course fundamentals such as safety at work, self-respect and self-esteem. The individual grows and develops until the recognition of peer esteem, honours, awards and so on mean more than pay rises.

The most powerful motivating force in us, over and above such basic drives - is the ‘need to bring ourselves closer to our ideal.’

ABOUT THE AUTHOR

SCAN HERE TO VIEW VIDEO

Cath Molloy is the owner of Target Training and was recently awarded the 2013 AIM Excellence Awards Sunshine Coast Manager of the Year. She has over 25 years expertise in the delivery of services, sales and training.

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The Power of People Management, Sunshine Coast Tafe Mooloolaba Campus, Mooloolaba, Ph: 5475 7272

Toastmasters International - Maleny Club, Maleny Baptist Church Hall, Maleny, Ph: 5494 1265

Think Money, Goal Mapping For Wealth FULL DAY Workshop (Clients Only), 2/19 Geogre St, Maroochydore, For Info www.thinkmoney.com.au

Wimmers King of the Mountain Festival, Mount Pomona, Pomona, Ph: 5485 1028

Think Money, TIR Property Showcase, 2/19 George St, Maroochydore For info www.thinkmoney.com.au

Years Ahead - Safe driving for seniors, Maroochydore Library, Cotton Tree, Ph: 1300 542 727

Architectural Forum, The J Theatre, Noosa Junction, Ph: 5474 9941

Starting a Business, Caloundra Library, Caloundra, Ph: 1300 542 727

Market Chef 2014, Eumundi Markets, Eumundi, Ph: 5442 7106

Improve health with Blue Care program, Millwell Road Community Centre, Maroochydore, Ph: 5441 3588

Writer’s Guide, Maleny Library, 5 Coral Street, Maleny, Ph: Ph: 1300 542 727 Mooloolaba Wharf Twilight Community Markets, Every Friday, 4pm - 8.30pm

Ali McGregor in Alchemy, The J Theatre, Noosa Junction, Ph: 5474 9941

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Writer’s Guide, Maroochydore Library, 44 Sixth Avenue, Cotton Tree, Ph: 1300 542 727

Starting a Business, Maroochydore Library, 44 Sixth Avenue, Cotton Tree, Ph: 1300 542 727 The Creative Collective, Social Media Advertising Workshop, Ph: 5451 1315

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Starting A Business, Beerwah Library, Peachester Road, Beerwah, Ph: 1300 542 727 Years Ahead - Safe driving for seniors, Coolum Beach Library, Coolum Ph: 1300 542 727

12 Adolescents & Young Adults, Invest In Your Furture With Property Workshop, Level 1, ballinger Place, Ballinger Rd Buderim, RSVP 0414 891 931 Think Money, Goal Setting for Wealth Education Workshop, 2/19 Geogre St, Maroochydore, For Info www.thinkmoney.com.au

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34 ISSUE 63

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Mooloolaba Wharf Twilight Community Markets, Every Friday, 4pm - 8.30pm

Eumundi Market, Memorial Drive. Eumundi

Eumundi Market, Memorial Drive. Eumundi

The Creative Collective, No Kidding Book Launch, Ph: 5451 1315

Five-O-Five Club, Nambour Civic Centre, Centenary Square, Nambour, Ph: 5475 7777

Yandina Markets, Yandina Sports Ground off the Bruce Highway

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Edible Backyard, Maleny Library, Maleny, Ph: 1300 542 727 Eumundi Market, Memorial Drive. Eumundi

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Rolling Thunder Vietnam, The Events Centre, Caloundra, Ph: 5491 4240

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Red Faces Fundraiser, Tewantin-Noosa RSL, Tewantin, Ph: 5447 1766

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e t i s b e w

matters

KAREN AHL WEB-STA AFFORDABLE WEB DESIGN

HOW TO CHOOSE YOUR PERFECT WEB DESIGNER Web designers are not always created equal!

What have I got to spend?

Many small business owners have never had a website created

Defineyour budget. Work out what you can

for them. Most people wouldn’t even know where to start.

afford upfront, monthly, annually.

Start with asking yourself these questions:

Look out for hidden fees and unnecessary bells-and-whistles.

What features do I need/want?

Consider how easy it is to communicate and if

Do you need a shopping cart, online payments, slide show, member’s

you feel comfortable dealing with them.

area, blog or just information? Look at competitor’s websites.

#1 TIP: Get more than one quote!

Make a features wish-list. You can always build up to this.

Good luck in finding your perfect web designer.

How many pages do I need?

Three pages may suit for starters. You can always add more later.

Who am I aiming at?

E.g. age range, gender, interests.

Do I want to update my site myself? Updating your own website can save you time and money.

ABOUT THE AUTHOR Owner of Web-Sta Affordable Web Design, Karen Ahl blends her passion for local business and creative flair. The result is unique website designs that work for her customers.

She has over a decades’ experience in Marketing, Advertising and Branding.

BUSINESS MATTERS 35

e g a r e k bro

matters

matters

ROD RUSSELL SAVVY BUSINESS SALES

WORKING FOR YOURSELF CAN BE VERY REWARDING However, one of the biggest issues facing business owners is self-motivation. When you’re an employee you have a manager to guide you, or nudge you when you need a lift.

The business owner misses out on this. As the “big cheese,” you’re the one who ensures everything runs smoothly, and it’s you who has to keep yourself inspired and motivated to get the work done. So how do you stay motivated?

Remember your purpose – Your original purpose was obviously strong enough to get you into business in the first place, so remind yourself of this on a daily basis. Remember your ultimate aims and goals.

If important enough, they will keep you motivated to succeed!

Reward yourself – All work and no play is not what it’s about, so reward yourself. Treat yourself when you achieve goals or spoil yourself with something you’ve wanted. It’s amazing how a reward can inspire you to keep working hard.

Motivational aids – Read encouraging and inspirational books to keep a positive mindset throughout the day. Personal development programs, seminars and networking with like-minded people are always rewarding, and may lead you to your next big client.

Motivate others – It is important that your staff members are regularly inspired. Everyone needs motivation and as the boss it’s your duty to ensure that your staff are happy and upbeat. A positive attitude is vital for success in life and in business.

Take time out – Operating a business often equates to working more hours than you would as an employee, so take time out away from the business now and then. Regardless of what you do, taking time away from the work place is vital to your success and will greatly reduce the chance of burn-out.

Successful businesses with motivated teams in place will always be sought after. High demand businesses equate to strong sale prices when the time comes, so get inspired. It all starts from the top.

ABOUT THE AUTHOR

SCAN HERE TO VIEW VIDEO

Rod’s unrivalled professionalism and years of experience have earned him the reputation as the Sunshine Coast’s most successful business broker. He continues to raise the standards in business sales.

15 million reasons to choose savvY. July to November is traditionally our busiest time with over $15 million worth of businesses currently under contract. List with Savvy now and take advantage of our combined experience and unmatched ability to connect buyers with sellers.

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hr

matters

SALLY DESCH HRM CONTRACTING & CONSULTING

MOTIVATION AND INSPIRATION Understanding what motivates people is essential in building a

with, how they like to be recognised and rewarded, how they

successful team, particularly in the workplace. If we can work

like to be managed and so on, and you actually treated them

out what motivates our employees, we have a great advantage

in that way, what could be achieved in your workplace?

in being able to inspire them to deliver our objectives and business goals. Everyone has different motivators and a lot of these motivators come from our overall behavioural style.

So in looking to motivate and inspire your workplace and achieve your business goals, seek out an understanding of their behavioural style/s. You can also apply this to your customers

Understanding your behavioural style and that of your

and clients and see great results in inspiring and motivating

employees can be extremely powerful in adapting your

your customers and clients to do business with you, because

communication and management style to be inspirational

you’re treating them the way they wish to be treated.

and motivational to drive your employees to deliver. Further, it can also guide the way you reward and recognise your team members, so that they are motivated to do even more.

Think about the power of re-engineering the historical saying, “Treat others the way you wish to be treated” to “Treat others the way they wish to be treated” and applying that to everything you do in leading and managing your team. If you know how your employees wish to be treated – how they like to be communicated

At HRM we...

Give you extra thinking capability Save you time

Listen to what you need

Save you money

Give you ideas Give you a hand

ABOUT THE AUTHOR Sally has been in the HR industry for almost 20 years. She is very passionate about people and getting the right fit. She started HRM to provide a personalised service, not just to put bums on seats.

Do you want to: Communicate more effectively?

Motivate and engage your team?

Improve productivity?

Have more fun at work?

Using DISC ADVANCED®, the world’s most advanced behavioural assessment system, we can help you make these changes in your team.

Cheryl Keegan, our HR Consultant, is one of only approximately 300 Accredited DISC ADVANCED® Consultants and Facilitators in Australia

P. 1300 962 258

E. ask@hrmcc.com.au

www.hrmcc.com.au

right people. right careers. right choice.

BUSINESS MATTERS 37

e t a t s e l rea matters BEVAN HORSNELL BELLE PROPERTY

CHOOSING THE RIGHT AGENT FOR YOUR SALE Finding the perfect real estate professional to guide you through selling the most important and often most expensive asset that you may ever own is critically important.

The right person is a critical part of the selling process and should assist not only by providing insight and experience, but also by shouldering some of the burden and pressure associated with this most stressful of times.

When making the decision to appoint an agent, a good rapport is key. The position requires fundamentals such as trust, integrity and honesty to be combined with expertise in interpersonal skills, negotiation and general adaptability. A good reputation, longevity, a high degree of professionalism and dedication to your needs as the seller are also immensely important.

Key criteria for identifying likely offices/candidates to interview: • Professional designation and membership of the local, state or national real estate institute • Positive word of mouth and references from previous clients • Knowledge, longevity and commitment to the area in which you’re selling your property Important questions once you’ve made an appointment: • What is your experience as a real estate agent?

• Are you employed full-time or part-time as an agent?

• How long have you worked in this particular location?

• How many property transactions were you involved with last year?

• How many properties do you currently have listed?

• What do you perceive your personal strengths are as a real estate agent?

Your agent should provide: • Access to relevant and most recent market information in your area • Advice on how best to market and present your home • Advice on the relevant comparisons in your area and most appropriate method of sale • Demonstrated ability and strong sales history • Ongoing access to a range of advertising and marketing options • Effective administration of all legal and financial requirements from list to sale to settlement Once you’ve finalised your shortlist and finished your interviews, take note of your gut instinct and take the plunge.

It may be the best decision you will ever make!

ABOUT THE AUTHOR As Principal of Belle Property Buderim, and a resident of the Central Sunshine Coast since 1990, Bevan has great experience in local property trends, acquired through a large and established network of both business and community contacts.

38 ISSUE 63

bevan horsnell 0412 512 257

“as individual as you are”

r e m o t s cu

engagement matters DAVID CHAMBERLAIN EXPRESS PRINT & MAIL

REAL CUSTOMER ENGAGEMENT Easy to say, harder to achieve. With so much noise in the market place, how does a business determine where to focus and deploy resources to attract and retain customers?

Like most challenges in life, there are always lessons we can learn from others and timeless principles we can apply to help achieve results. Two areas which can make a tremendous impact on real customer engagement and loyalty are good data capture practices and the use of segmented personalised communication.

Most businesses should be able to identify their customers’ sales /engagement journey, and as a result, there will be numerous opportunities to capture relevant data from prospects and customers.

THINKING OF CONNECTING WITH YOUR DATABASE?

‘Relevant’ is defined by how the data might be used for ongoing analysis and communication – for example, a full postal address may not be relevant, as you are only sending emails. However, a simple postcode might be relevant to geo-fence a target area.

The key is to define what data is relevant, how and when in the journey you can capture it and to start as soon as possible.

Once you have some relevant data, the opportunities to start segmenting and personalising communications to improve engagement are numerous. Everyone loves being recognised and feeling important.

The easiest way to achieve this is to use a person’s name. From there, depending on the richness of the data, you can match offers, content and images to customers, create compelling value propositions and time broadcasts to match ideal viewing windows etc. Basically, get the right message to the right person at the right time.

Ultimately, there is no one size fits all solution to real customer engagement, as every business, market and product or service is unique. However, capturing and using relevant customer data can lay the foundation for dramatically improved engagement opportunities and long term client loyalty.

Looking to engage with your customers in a more personal way?

Why not consider a Printed, Personalised Postcard Campaign?

- 4 colour printing on both sides for maximum visual impact in the mailbox.

- Option to fully personalise both the front and back artwork to increase engagement.

- Oversize postcard dimensions (up to- 130mm x 240mm) to ensure your message “stands out” from the rest.

- Guaranteed delivery by Australia Post, with the potential to access postage discounts.

Normally $0.85 p/p for 300 or $0.60 p/p for 500 *

But as an introductory offer to all Business Matters readers until the end of August 2014, Now $0.75 p/p for 300 or $0.50 p/p for 500 *

or send more and save more...

Call now and ask for Dave (07) 5479 1659

ABOUT THE AUTHOR David has extensive experience as a consultant, helping businesses (from Micro to National) improve client engagement and develop effective direct communication solutions.

*Price includes set-up, print and lodgement using supplied artwork & data. Any extra artwork and /or data work will be additional to the published offer, along with all postage costs from Australia Post.

EXPRESS PRINT & MAIL E - david@expressprintandmail.com.au A - 1/84 Wises Rd Maroochydore 4558 W- expressprintandmail.com.au

BUSINESS MATTERS 39

n o i t a c edu

matters

KATHRYN WILKINSON SUNSHINE COAST GRAMMAR SCHOOL

CLASSROOMS OF THE FUTURE – TRANSFORMING LEARNING What a long way we’ve come from what was once viewed as the traditional school classroom. We are now educating students for the 21st century to be active thinkers, who are able to collaborate with learning partners and think and problem solve critically, while displaying creativity across a variety of contexts.

Traditional classrooms in the 20th century were dominated by one type of furniture design, usually arranged in a straight line, with classes predominantly teacher and blackboard focused. In the late 20th century, digital technologies were added to the classroom in the forms of interactive or conventional whiteboards and a handful of desktop computers – but these additions rarely altered the dynamics of the teaching style within the classrooms.

There are exciting changes afoot for our 21st century learners. Our modern day classrooms are being transformed into stimulating and colourful, student-centred, flexible environments. Without doubt, current research is pointing to the fact that peer collaboration (team work) and feedback as a result of this collaboration are strategies which have the greatest impact on improving learning outcomes (Hattie 2009). Flexible table groupings and seating arrangements lead to more discussion, active student learning and frequent informal teacher assistance, with students in these environments outperforming those who were taught the same course in a traditional classroom (Whiteside, Brooks and Walker 2010).

Wednesday, 13 August at 10.30am

Research shows (Gee 2006) that 21st century classrooms need to: n

be welcoming and familiar

n

be flexible

n

allow adequate space for movement

n

allow for student and teacher ownership

n

enable changeable focal points within the space

n

have mobile displays that support collaboration and teaching with digital media

n

anticipate future needs

The challenge for schools is to ensure that learning environments continue to evolve in response to the needs of current and future learners. With these exciting changes taking place in our classrooms right now, we can be assured that we are providing the dynamic environment required for the 21st century learner.

ABOUT THE AUTHOR Kathryn Wilkinson is a primary school teacher and aspiring educational leader at Sunshine Coast Grammar School. Beginning her career at a small two teacher school, Kathryn quickly learnt the importance of catering for the diverse needs of each student within the classroom. Since joining the Sunshine Coast Grammar team in 2007 Kathryn has taught across the early years of the primary school and has proven herself to be a leader of classroom innovation. Kathryn is passionate about teaching her students to be active thinkers who question, wonder and hypothesise about their world around them. As an early years teacher she sees her role as to ignite each student’s passion for learning and encourage them to become inquisitive lifelong learners.

40 ISSUE 63

Wednesday, 13 August at 10.30am,

014

st 2

ugu 3A

1

BUSINESS MATTERS 40

water

matters BERNIE DUFFY PHPERFECT PTY LTD

PEOPLE, PETS AND PLANTS Water is the lifeblood of our planet and makes up a significant fraction of the human body, both by weight and by volume. By weight, the average human adult male is approximately 65 per cent water. However, there can be considerable variation in body water percentage, based on a number of factors like age, health, weight and gender.

So it stands to reason that the quality of the water that we ingest into our bodies will have an incredible impact on our overall health and wellbeing. If we drink stagnant water we’ll be left feeling sluggish and tired. If we drink rain water, which tends to be acidic, we leave ourselves open to all kinds of diseases that science has proved flourish in an acidic environment, including cancers and other major nasties. Even our town water can affect our health, with the heavy metals, toxins and things like fluoride and chlorine being taken into our bodies. Drinking rain water, tap water or even stagnant water may quench your thirst, but will not necessarily improve your health On the other hand, if we drink energised, structured, alkalised water we give our bodies the best chance of optimal health, vitality, longevity and overall wellbeing for our family and ourselves.

And that’s not all. The water we feed our pets will also significantly impact their health and vitality. Even our gardens and plants flourish when we water with energised, structured water.

Fortunately, there are products on the market that can be attached to our home water intake that energise and structure water, whilst simultaneously alkalising our drinking water to produce perfect water for the human body, pet consumption and optimal garden growth. It is simply up to us to take charge and ensure we provide the best possible water to feel great.

The water we feed our pets will also significantly impact their health and vitality. Even our gardens and plants flourish when we water with energised, structured water.

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FREEDOM FLEXIBILITY ONGOING TRAINING & SUPPORT HIGHLY LUCRATIVE PAYMENT SYSTEM PERSONAL GROWTH ASSISTANCE

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1300 112 220 ABOUT THE AUTHOR Bernie Duffy is the founder of Phperfect Pty Ltd and is passionate about the planet’s water. His catchphrase is “Perfect is an Alkaline Body!”

BUSINESS MATTERS 41

business

wake up with Amanda Gore

WAKE UP TO MOTIVATION What motivates you? Do you know?

Have you ever stopped and thought about it? If not, do it now! Sit quietly for a few minutes and reflect on the times in your life you have been superenthusiastic and excited – and what triggered those emotions. That will give you a clue as to what motivates you.

For me, it’s learning. I LOVE to learn.

This morning I had a call from the USA. I was being asked to contribute to a program run by two extraordinary young men. I was going to say no because I

was too busy, but after talking to one of them for an hour, I was so excited by the prospect of what we could achieve together that I signed up!

As long as I’m learning, I feel I’m on track. I was inspired by the stories of these young men. One of them emigrated at 15 by himself from Nigeria to the USA. Penniless and alone, he started at a school, graduated at 16 with a scholarship to a prestigious college, won university medals and at age 30 has had three huge companies which he has sold for millions.

That is not what inspired me. It was his desire to make a difference and to partner with others to bring substantial change for good in the world. I’m inspired by stories of overcoming hardship and people who, despite horrific disabilities, work and share their amazing spirits.

So what is your purpose? It will motivate you more than anything! Who inspires you? If you need more inspiration, visit deanclifford.com and you will never complain about your life again!

WAKE UP AND WIN! Your motivation comes from within. Inspiration from others and through others. Listen carefully!

amanda@amandagore.com www.amandagore.com www.thejoyproject.com

Bartercard: helping businesses grow on the Sunshine Coast for over 22 years Thanks Bartercard for the last four years.

I have bought so many fantastic things on Bartercard including tickets to motivational speakers, holidays, computers, even a pedigree kitten.

I pay rent on Bartercard and just recently purchased a property paying the deposit on Bartercard.

The more we investigate the opportunities in Bartercard the more doors open, especially within the hospitality sector.

Taking the time to better understand the Bartercard system has shown us how to access revenue previously lost in room nights that would otherwise have expired valueless.

I can honestly say it has been great for my business. Thanks again for your service and always smiling demeanour.

Bartercard for us simply means more business.

Vickie Magic Editor, Business Matters Magazine

Bill Darby Director, Rumba Beach Resort

42 ISSUE 63

To discuss how Bartercard can help your business, contact our friendly team

1300 BARTER bartercard.com.au

A LITTLE MOTIVATION FROM SOME SUNSHINE COAST BUSINESS OWNERS Fits in is a modern Sunshine Coast based shopfitting company boasting years of experience and client satisfaction. We appreciate the investment of a new retail store, café, medical suite or professional office and with our extensive background knowledge both on-site and in project management. Fits in aims to exceed expectations. Being a small firm we know where to minimise costs and maximise resources providing to the client a more focussed service with less stress.

Quality workmanship and attention to detail is what has kept our national corporate clients returning and by professionally overseeing an array of experienced sub-trades we ensure that projects are successfully completed on time and within budget.

The team at Fits in are passionate about our local area. The lifestyle, weather and people is what motivates us to base our business here and we look forward to building long lasting relationships with our local clientele.

Kristi Jaremus

Ph 1300 551 913 / www.fitsin.com.au / info@fitsin.com.au

Who motivates you?

Motivational quote...

I am also a Mindset Mentor and Life Coach, so inspirational quotes are like my ‘coffee’… they stimulate me. I have many I love, but in business this one by Tony Gaskins Jr is a terrific motivator when some days feel like a battle: “If you don’t build your dream, someone will hire you to build theirs.”

At Fits in we build dreams for clients. We understand the risk, the expense and the many hours poured into their business.

As a wife and mother, my husband and children motivate me foremost. Family has always come first which is a core value that my wonderful Dad instilled in me. Spending quality time together is a must for us. Forward thinking modern entrepreneurs excite my business mind.

Richard Branson, Steve Jobs, Sara Blakely – their passion was unwavering and failure their motivator. In business and life in general we can use the same principles. Let passion fuel you and failure be our teacher.

Business Matters Offer

First 1 hour free design consult for your new fitout.

Forbes Chatham Insurance celebrates 30 years on the Sunshine Coast. Established in 1984 by directors Brian Chatham and Ross Forbes and are now supported by a staff of 12 professional insurance consultants. Forbes Chatham deal in general insurance products specialising in business insurance particularly for commercial property owners, strata title properties both residential and commercial, retail businesses, professional offices, manufacturers and hard to insure business risks. They have access to much of the insurance market through many of Australia’s largest insurers and their Steadfast Broker facility. Forbes Chatham also have a separate national division which does insurance purely for subcontractors and builders called Tradesure. Brian and Ross believe that they must operate with the client’s needs first and foremost, not only based on price but also on advice and dedicated service. Their clients benefit by receiving monthly premiums at no additional cost, an annual review oftheir insurance program, assistance with claims and a 24 hour claims emergency helpline.

Ross Forbes

Ph (07) 5439 1900 / www.forbeschatham.com.au

Motivational quote...

“Just do it”. At the end of the day it always takes action to cause something to happen and this applies to business as well. If we are waiting for the right time and circumstances maybe it’s time to ask yourself, “Is this just an excuse for not taking action?”, “Is this just an excuse for not taking action?”

As with whatever you really want to do, there is no time like the present, no matter the time and circumstances.

Who motivates you?

Personally my brother John Forbes inspires me (nominated for Australian of the year 2003, Order of Australia and founder of the Blue Ribbon Foundation) as he just does whatever it takes to benefit others without any consideration for himself. In business my staff motivate me as they are such a great group of dedicated people who continually contribute their ideas and expertise to make our business better for our clients and us. My networking group, Better Business Habits, also motivate me as they keep me up to date with business trends and great ideas on what’s available for our business.

Business Matters Offer We offer a completely no obligation free consultation insurance assessment to any business and if they choose to proceed with our recommendations within six months of that initial consultation, we will deduct $100 from our initial tax invoice (must be excess of $500).

BUSINESS MATTERS 43

We want to inspire Sunshine Coast businesses to do more with their online activities so that they can lift the performance of their business! No-one in business is doing it easy these days, but if you get your internet activities lined up correctly, you can really make a difference to your bottom line. What makes us different is that we understand the frustrations that most businesses face when attempting to increase the effectiveness of their web presence – far too many local businesses struggle with issues relating to online marketing and it’s easy to understand why.

How do you make sense of website content, search engine position, social media exposure, smart phone capable websites, QR codes and all the other online choices when you are flat out just running the business? We put you in control of your online presence – rather than trying to confuse you with complicated jargon and strategies that only a university graduate can understand!

Our ‘Gurus’ are a team of dedicated, expert and professional people who live in this ever changing and dynamic internet environment – they know what works and, as an Ausbizlinks client, you can take full and immediate advantage of this expertise. You’ll find us easy to deal with – we’ll explain what you need to do in plain English and you’ll find that our strategies will make the internet work for you – not the other way around!

Ph (07) 54471283 / www.ausbizlinks.com.au Email: info@ausbizlinks.com.au

Dennis Hall Motivational quote...

Who motivates you?

Business Matters Offer

The only person you are destined to become is the person you decide to be.

Leonardo DaVinci – in a world dominated by ignorance this man refused to allow the confines of the society of the day to limit his talents. His dreams, vision & achievements are still impacting on our society, more than 600 years after his life ended. His combined works not only underscore his genius but also his courage. How many of us, even in today’s more ‘Enlightened’ society would challenge the status quo when our very lives could be at threat?

Plug into your own online ‘Guru’ to answer any question you have regarding your business & its online presence.

PLUS your Guru will develop for you a comprehensive marketing program designed to increase the effectiveness of your online activities. This ‘Guru’ package is valued at over $650.00 but is yours FREE when you make contact & mention BM Mag.

–Ralph Waldo Emerson I’m inspired by this quote because it speaks to the fact that we have a lot more control over our lives than we often lead ourselves to believe. Once we accept that our lives are in our own hands we free ourselves to reach our potential because it is then we understand that we are the ones holding ourselves back.

With over 30 years experience in the promotional products industry, our aim is to provide our clients with a right fit solution for all their promotional requirements.

With such a wide selection of products and decoration options available it is easy to overwhelmed.

We simplify the process and assist our clients to find that product or range of items that best delivers the desired outcome. We have extensive worldwide sourcing capabilities and can also offer a range of delivery options which can save you valuable dollars.

We are based on the Sunshine Coast and have clients across Australia from a wide range of industries including Education, Government and Corporate.

Our advice is free of charge. Whatever the occasion, Corporate Gifts, Corporate Clothing, Trade show, Conference, Product Launch, Memorabilia, Sporting Event.

Neal Connelly

Ph 1300 364 869 / www.cncpromo.com.au neal@cncpromo.com.au

Motivational quote...

Who motivates you?

Business Matters Offer

As I look back on my life, I realise that every time I thought I was being rejected from something good, I was actually being redirected to something better.

Dave Scott. Six time Hawaiian Ironman Champion. Known in triathlon circles as The Man. He had an ability to focus and block out distractions like no other in the sport. His determination to succeed is second to none, as is the intensity of his training sessions. If he was racing everyone else was going for second place. It’s the same in business, it is really about going that extra mile to find the solution. Always striving to provide the best possible experience for your clients. Your reputation is your business.

Our consultation is free of charge

- Steve Maraboli Speaks volumes for taking a positive outlook on all outcomes.

44 ISSUE 63

We offer a 10% discount to all BM clients on their first order.

(Code BM714)

At Business Fundamentals, we’re more than just a bookkeeping service. We realise that any business works better when its financial management systems and business processes are designed in such a way to: • Make it easier for ourselves to do • For our customers to use, and most importantly…

• For all of us to understand too!

So, should you make the decision to have us assist your business to either: • Manage your bookkeeping function • Set up your front or back office processes • Streamline your financial accounts management • Simply support your present accounting system, or • Start the new 2015 Financial Year with a fresh set of books You can be confident in the knowledge that we’ll do what it takes to make…..

Business Fundamentals Your Business Work Better for You! “Your Parner in Developing

Raylee Kroll

Ph 1800 RAYLEE / raylee@certbooks.com.au

Who motivates you?

Motivational quote...

‘Until we can manage time, we can manage nothing else’ - Peter F Drucker Best Selling Author and Management Consultant

Noted Australian author and speaker Pat Mesiti outlines in his book called the “Pathway to Prosperity” the importance of having a pathway.

Pat says that: “If you’re on the wrong path, you’ll end up at the wrong place. Your decisions form a pattern that eventually connects you from A to B right through to Z. So it’s your direction NOT your intentions which will determine your financial destination. And your decisions NOT your circumstances will determine your prosperity.

If you neglect the important tasks, they will soon become…more urgent. Your pathway to a prosperous future also requires constant learning throughout the journey.”

a Better Business”

Business Matters Offer We would like to make a Complimentary Offer to every Business Owner Reader of the Business Matters Magazine of a: One hour Consultation valued @ $250 Health Check on your Business valued @ $150, and a Copy of our Business Viability Checklist Template, valued @ $87 Total Value $487 To receive your Complimentary Offer, simply email your business contact details to us at: raylee@certbooks.com.au or 1800 RAYLEE

From humble beginnings, Express Print & Mail (EPM) has grown significantly over the last eight years. As a family owned and locally operated business employing more than 20 staff, EPM cater to a wide range of business needs in the print and direct communication space. Known for superior service levels, quick turnaround and a can-do attitude, the team at EPM take pride in helping our clients produce effective branding, marketing and communication pieces.

Also, as an authorised Australia Post Bulk Mail partner, and with the recent acquisition of Print Zone (an off-set print house based in Kunda Park), EPM now have an expanded range of competitive in-house service offerings to help organisations better engage and connect with their target market.

So, whether you need a short run of business cards or have a 100 page magazine to be printed and posted, please give us a call, we’d love to help.

Wendy Chadwick

Ph (07) 5479 1659 / www.expressprintandmail.com.au wendy@expressprintandmail.com.au

Motivational quote...

Who motivates you?

Business Matters Offer

You will get all you want in life,

My family at home and my ‘family’ at work motivate me on a daily basis.

I love seeing the people that matter to me most grow, develop and succeed.

It is a privilege to interact with a fun, hard-working and creative bunch that believe in looking after clients and each other as much as I do.

Business Stationary Pack

if you help enough other people get what they want.

- Zig Ziglar

1000 X Colour L/head, W/Comps Slips & Bus. Cards Save > 30%, now $300 (ex-GST) until end of Aug 2014.

BUSINESS MATTERS 45

BOOKINGS AFTER 31ST AUGUST: PER PERSON

Includes dinner and 3 hour beverage package. Must book before August 31st 2014 to get this offer.

‘si’ or ‘no’ ? RSVP by OCT 1st 2014: conference@twinwatersresort.com.au or 07 5450 9582

Digest

for success

As a business person like anyone else when it comes to buying a service or product you naturally look at the features and benefits. So when you see the word Ayurveda written here the first thing you may ask is, what’s that? And of course the standard answer to newcomers is that it’s a Sanskrit word which means ‘science of life’.

But even though you may have never heard of it, did you know one of the strengths of Ayurveda is it has survived the test of time and we are talking 5000 years. Ayurveda is a way of living life it is embracing knowledge that can help improve the quality of life. Here’s where the benefits come in for you as the individual having complete control over the decisions you make about how to improve your own health.

Ayurveda is holistic and offers a vast array of knowledge which can help alleviate symptoms like stress, fatigue, indigestion, anxiety, obesity, sleeping problems, indigestion and aching joints.

With a 90 minute comprehensive Ayurvedic consultation the aim is to discover the cause of your health related issues rather

than just treat the symptoms. By gaining an understanding of the foods you eat and how you eat them the food you eat can become a medicine rather than a poison.

‘Abhyanga’ Ayurvedic oil massage is a gentle way of overcoming stress and fatigue to help open the channels of the body, aid in detoxification, lubricate the joints in the body, increase circulation, increase mental alertness and sleep deeper at night. Herbal massage oils contain a blend of carefully chosen herbs known for their ability to strengthen the physiology and balance the mind. So a massage with herbal massage oil has twice the beneficial power, the benefits from the performance of the actual massage and the added healing wisdom of the herbs.

By making positive lifestyle changes the benefits to your health will be more energy, clarity of mind, and a happier outlook on life.

Contact David for appointment on 0401 434 533 or email daveturner150@gmail.com

ay Here’s a W to make Your Business Really Work for You! At Business Fundamentals, we’re more than just a bookkeeping service. With well over 25 years of real business experience and bookkeeping expertise behind us, we realise that any business works better when its financial management systems and business processes are designed in such a way to make it easier for us to use and understand too!

We have now just established a presence on the Sunshine Coast in addition to already being in Brisbane since 2009, and would like to make a Complimentary Offer to every Business Owner Reader of the Business Matters Magazine of a:

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BUSINESS MATTERS 47

number

business with Ted Fitzgerald Sunshine Coast’s Numbers Expert

two, motivation and perspiration,

motivation and what seems a good

closely followed by large lumps of

idea would do well to understand

observation. In other words these are

general economic conditions and

people who are prepared, have done

make careful use of basic market

their homework, understand market

research in preparing for the launch of

conditions and think hard about

a product or expansion of a company.

biting off more than they can chew.

The chart clearly shows that if people

you set out to achieve what appears

are not feeling confident, their non-

to be the right thing when it is clearly

discretionary spending drops and

the wrong time, it will always be seen

they increase savings to cope with

in retrospect as being the wrong

what appear as looming threats.

thing. By all means be motivated SUCCESS IS A JOURNEY...

and passionate, but sadly, history

Not a destination!

shows enduring success depends

In quite a long life I have found success involves a jumbled and unpredictable mix of motivation, perspiration, observation, inspiration, talent and

And where is the economy heading?

However powerful the motivation, if

on being in the right place at the right time, with the right people and being well prepared. As noted above, some confuse success with luck.

In the chart the red line shows consumer confidence fell sharply in 2008-09 as the GFC rumbled through world markets. The light blue bars show consumer spending dropped just as sharply, and the dark blue line shows household saving shot up to the

occasionally luck, larded with moments

What has this got to do with

highest level in over 20 years to deal

of fright and desperation. I have also

‘Numbers That Matter’? Very simple.

with what appeared as a threat. To

observed that the really successful

Just as an experienced surfer looks

be fair, dramatic market shifts like this

amongst us who are seen as lucky

for the best wave to get the best

can provide a highly motivated person

have put most effort into the first

ride, a business person with strong

with new opportunities, but the figures

scene @

scene @ Caloundra Chamber of Commerce

New Issue Launch Thanks to The Yacht Club @ Mooloolaba for hosting our launch of issue 62! Picturesque, sweeping views of Mooloolaba Marina topped with drinks, nibbles and friendly staff made the launch of Issue 62 amazing!

Andrew & Vickie Johnson (O3 office)

Nantha Lingam David Chamberlain, Ricki Liang, Anthony Nolan

Bar Staff (Mooloolaba Yacht Club)

scene @

FREE business women’s networking group

48 ISSUE 63

David Milgrom, Paul Davies, Mayor Mark Jamieson

Photos: Brian Rogers Photographics

Le Club Events -

FB: www.facebook. com/LeClubEvents

Caloundra Regional Gallery Members enjoyed drinks, nibbles and networking.

scene @ Hosted by Vanessa Webster from WebStar Marketing Le Club’s recent event on July 3rd, was held at TAPS Mooloolaba with guest speaker Janine Hall.

– Business after hours Networking Event

Le Club Leigh Rachow (Business Training Consultants), Tracey Neagle (Neagle Business Solutions)

Le Club Pauline Ryeland (Intimacy Whisperer), Jeanne Treloar (Sassy Branding), Rosie Chapman (House of Lingerie)

The non for profit Sunshine Coast Women Entrepreneurs group facilitated by Alex Mitchell held their recent meeting and business building lunch at Amici Café, Caloundra. Jill Chivers presented a workshop on video presentation skills.

Debourah Borg & Jeannine Stephens

Photos thanks to WebStar Marketing - Vanessa Webster Jill Chivers & Alex Mitchell

numberbusiness

do illustrate how it can help to know the lie of the battlefield when you engage.

So where are we now? As the chart shows, consumer spending in the March quarter this year is still well below trend. However, I am confident that we are moving into better territory and that the financial year 2014-15 will offer improved opportunities.

Why? Because I also track business confidence and business investment.

By necessity business people have to be more strategic than consumers, so their indicators tend to lead trends and these figures looks encouraging. To help plan the coming year, next month I will give these figures for you to consider.

Summary: Don’t get me wrong. I love watching motivated, inspired and passionate people succeed. But as a caution, I pass on the words of my favourite philosopher, Scotsman David Hume.

He wrote, “A wise person proportions their beliefs to the evidence.”

However powerful the motivation, if you set out to achieve what appears to be the right thing when it is clearly the wrong time, it will always be seen in retrospect as being the wrong thing.

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www.harlequinblindsandsecurity.com.au SECURITY / BLINDS / AWNINGS / SHUTTERS BUSINESS MATTERS 49

powering

business potential with Kimberley Lynch

Small business is doing it hard in these tough economic times.

Competition is fierce and finding that little edge to succeed is crucial. Often it comes down to simply having the right motivation and inspiration.

The Chamber of Commerce and Industry Queensland (CCIQ) is constantly working to find and provide that edge for its business community.

CCIQ gets its motivation and inspiration from seeing a successful business thrive in an operating environment that supports business growth.

As the state’s peak business body and with a nearly 150 year history of helping Queensland businesses, we understand the hurdles that business owners have to overcome. While it can be an extremely rewarding experience, issues like endless paperwork, red tape and painful processes can put a real dampener on things.

and synchronise sales, marketing, customer service and technical support.

Here are the details: CCIQ Upcoming Events: 22 July - CCIQ & Eco Communications Business Breakfast Maroochy Surf Club, Sunshine Coast Cost: Complimentary

As a result of member feedback and research, we at CCIQ have completely transformed our business model to respond to the needs of businesses across the state. CCIQ is working on a suite of products to make life easier, faster and simpler for business. We are in the process of launching these unique concepts which will benefit all SMEs. The State Government’s recent GoDigitalQld visionary statement discussed how absolutely important it was for Queensland small business to be digitally capable and ready for the revolution. However CCIQ research has found that up to 60 per cent of businesses do not have a CRM – a Customer Relationship Management system which involves using technology to organise, automate

15 Aug – CCIQ & Wide Bay Australia Business Breakfast: Understanding Business finance to help grow your business Save the date – registrations opening soon!

Maroochy Surf Club, Sunshine Coast Cost: Complimentary CCIQ Upcoming Webinars: 30 July - How 10 Minutes Can Change Your Business (Presented by Men@Work) Cost: Complimentary

Kimberley Lynch is the Regional Manager for the Sunshine Coast & Wide Bay Area for CCIQ. CCIQ is the peak industry body for businesses in QLD. We exist to provide a powerful voice for small business and to power our member’s potential through providing access to essential tools, services, information and advice. www.cciq.com.au; klynch @cciq.com.au Not a member?

Join now.

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50 ISSUE 63

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o h w inspires me Who inspires you on the Sunshine Coast? We asked people on our facebook page

to put someone forward that motivated them, in the end we couldn’t do every single one, but we certainly did a fair few of them. So thank you for your response.

Our next issue is our innovation issue, we would love you to go to our facebook page and put someone forward that you think is being innovative here on

the Sunshine Coast. Whether they are in the digital space or just doing something unique, we would love to hear about them. www.facebook.com/businessmattersmagazine or email us at admin@bmmag.com.au

Troy Deighton (chooky)

Sammy Pluck

HOT 91.1

PURSUIT FITNESS

General manager of Hot 91.1 and Zinc 96.1, family man, keen runner and lover of good wine and a good laugh.

I am Sammy Pluck, my business is PURSUIT Fitness. We strive to help others live a healthy and fit lifestyle. Our commitment to our clients is 100% to achieving the results they want. My mission is to change the lives of Sunshine Coast residents and make us all happier, healthier and fitter everyday, for the rest of our lives.

Who is someone that inspires you.

My eight year old nephew Sam, who while battling cancer, still maintains such a positive, cheeky attitude and inspirational courage.

Your motivational tip.

Personally you can do anything in your life you want to do. The power is in your mind.

Your favourite ever motivational quote.

Challenges are what make life interesting and overcoming them is what makes life meaningful.

- Joshua J. Marine Accept responsibility for your life. Know that it is you who will get you where you want to go, no one else.

- Les Brown

Who is someone that inspires you.

I am inspired by Oprah Winfrey, she is a self-made success story who’s mission is to transform people’s lives and “arguably the most influential women in the world”. She has made something of her life and is now helping others to do the same.

Your motivational tip.

Your life is one journey for you to succeed, live it to the fullest, be active, eat well and always believe in yourself and you will achieve.

Your favourite ever motivational quote.

“Your body is capable of more than your mind believes – push your limits.”

- Sammy Pluck

www.sunshine.radiozinc.com.au

www.pursuitfitness.com.au BUSINESS MATTERS 51

Ross Forbes

Carren Smith

TRADESURE

CARREN SMITH

I am Ross Forbes and I have been fortunate to assist businesses, builders and tradies with their insurance needs over the last 35 years, offering professional advice and assistance with all matters insurance.

I am Carren Smith, my business, Carren Smith International, encompasses an online TV show, Carren’s Couch, as a professional speaker, trainer, and author, using these platforms I educate and inspire human transformation.

Who is someone that inspires you.

My brother John Forbes is an inspiration as he has always taken on whatever is required to make a difference to individuals, organisations and communities without any considerations about what is in it for him and he has no doubt been totally fulfilled doing this.

Your motivational tip.

Seeing out the distance no matter what comes up treating every ‘obstacle’ as an opportunity and learning experience.

One sentence to motivate readers.

We can all succeed – it just takes effort, passion and commitment and the business is your opportunity to create wealth and fulfilment for you, your family and the people around you.

Who is someone that inspires you.

Nelson Mandela. He always saw ‘through’ people right in to the essence of who they are and related to humanity from the stand point of equality. I also have to add Annika Luscombe, my business manager.

I love that she turns her hand to everything with ease and keeps her equilibrium in an environment that can be all encompassing! Oh, and she’s hilarious too!!

Your favourite ever motivational quote.

Come to the edge. We can’t we’re afraid. Come to the edge.

We can’t we’ll fall. Come to the edge. And they came to the edge, and he pushed them. And they flew!

- Apollinaire

www.forbeschatham.com.au 5439 1900

www.carrensmith.com

Shon Simonek

Michaelle Faulkner

BRUS MEDIA

EAST COAST HR

I am Shon from Brus Media. We are a mobile advertising network focused on the growth and monetisation of iOS and Android mobile applications.

I’m Michalle Faulkner and I’m the Managing Director of EastCoast Human Resource Group. We are a specialist Recruitment and Consultancy business based at Cotton Tree, servicing clients locally, nationally and internationally.

Who is someone that inspires you.

I am inspired by Richard Branson and his ability to build an empire off the back of decisions to pursue businesses that others would have considered absolutely crazy!

Your motivational tip.

You have to spend money to make money is a common misconception.

We grew Brus Media to $1.6mil revenue in less than 2 years spending very little to start the company.

You can make something from nothing if you really want it.

Your favourite ever motivational quote.

Limits, like fears, are often just an illusion.

- Michael Jordan

Who is someone that inspires you.

I am inspired by Richard Branson, he has overcome adversity, is selfmade and dares to dream. He constantly looks for ways to challenge the status quo in his business while having fun and I find that inspirational.

Your motivational tip.

I believe that you choose your successes by your attitude. It’s not the situation or challenge necessarily but how you choose to respond to it. Life is what you make it.

Your favourite ever motivational quote.

Always be a first rate version of yourself and not a second rate version of someone else.

- Judy Garland

www.brusmedia.com 52 ISSUE 63

www.eastcoasthr.com.au 5443 6022

Claire de Lune

Yvette Adams

THE FACTORY

THE CREATIVE COLLECTIVE

Hi I’m Claire de Lune, my life revolves around coffee, music and food as owner of Factory: the Project in Maroochydore. I love what I do, and I am inspired by talented people who are also passionate about what they do.

Who is someone that inspires you?

I am Yvette Adams. I have 3 businesses: The Creative Collective, The Training Collective and awardshub.com. I am also the Regional Coordinator for the Stevie Awards for Australia and NZ and am about to launch my second book - No Kidding - Why Our Kids Know More About Technology Than Us and What We Can Do About It.

I am inspired by Joni Mitchell. I love the way she tells such beautiful stories. I love the way she sees the world, embraces diversity and let’s her wild imagination run free. She speaks of her music and painting career in the same soulful sea of simulacra. It is moving and inspiring for me.

Her music and painting takes you on a journey of the soul.

As of this week I am inspired by Nick Kyrgios, the Aussie teen who beat the world number one, Nadal at Wimbledon. I love young people who have the confidence to set ambitious goals and tackle them head on. It’s inspiring.

Who is someone that inspires you.

Your motivationalal tip.

Your motivational tip.

Believe in yourself, and put your heart out to the world.

You will be surprised how many gifts you have that may be enjoyed by others not so fortunate.

I got nothing. You have to motivate yourself.

Your favourite ever motivational quote.

Either you’re erasing or you’re the one being erased - a good one from Jim Carrey :)

Your favourite ever motivational quote.

Life is about creating and living experiences that are worth sharing.

- Steve Jobs

www.factorytheproject.com.au 0424 444 205

www.thecreativecollective.com.u | www.thetrainingcollective.com.au www.awardshub.com | www.nokidding.com.au

Natashya Manfield

Anita Conroy

NATASHYA MANFIELD

AMYTIS GARDENS RETREAT, DAY SPA & COOKING SCHOOL

My name is Natashya Manfield and I am a fashion designer devoted to creating garments that explore modern femininity in a way that empowers women.

Who is someone that inspires you.

I am inspired by comedy writer and actress Mindy Kaling for her authenticity, incredible work ethic and sense of humour.

Your motivational tip.

Imagine your perfect day and work towards living that day as often as possible by turning your dreams into strategies, your strategies into a plan and your plan into action.

Your favourite ever motivational quote.

When you don’t dress like everyone else, you don’t have to think like everyone else.

- Iris Apfel

Manager and Spa Therapist at Amytis Gardens Retreat, Day Spa & Cooking School – Anita Conroy, promotes rejuvenation, relaxation and rest, within pristine nature right here on the Sunshine Coast.

Who is someone that inspires you.

My inspiration comes daily from the everyday person. Qualities that inspire me are openness, honesty, motivation and never giving up.

Your motivational tip.

The most important gift we can give each other is our attention. Give your time to the people you love.

Your favourite ever motivational quote.

Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.

- Thomas A. Edison

www.natashyamanfield.com

www.amytisgardens.com.au BUSINESS MATTERS 53

Tammy Pluck

Melinda Bingley

MY INFINITE BALANCE

MELINDA BINGLEY PERSONAL TRAINER

My name is Tammy Pluck and my business is My Infinite Balance where I empower through education, guidance and individualized health solutions to reclaim or maintain health.

I am Melinda Bingley, fun and adventurous Personal Trainer that loves

Who is someone that inspires you.

To be honest the person who most inspires me is my teenager Lauren, because she uses life’s challenges to propel her forward in what she wants to achieve.

Your motivational tip.

Balance is dynamic - its not about being in a static place of perfection, its about embracing what balance looks like for you.

Your favourite ever motivational quote.

What counts in life is not the mere fact that we have lived.

It is what difference we have made to the lives of others that will determine the significance of the life we have lived.

- Nelson Mandela

to inspire people to live a healthy, happy and active life.

Who is someone that inspires you.

I am inspired by Vickie Magic by her positive outlook on everything in life, how she is true to herself and how she always walks the talk.

Your motivational tip.

Live life to the fullest – and always look for the gift.

Your favourite ever motivational quote.

One day you will wake up and there won’t be any more time to do the things you’ve always wanted. Do it Now! - Paulo Coelho

www.myinfinitebalance.com.au

www.mabpersonaltraining.com.au 0401 286 200

Kim Morrison

Tim Evers-Swindell

TWENTY 8/LIKE CHOCOLATE FOR WOMEN

CURA TELPSUM

One sentence about you and your business.

One sentence about you and your business.

I am a professional reminder! I teach people what they already know around health and self-care but often forget how to do it. My book is Like Chocolate For Women and my business is Twenty8 which is high quality chemical-free skincare and essential oils.

My name is Tim Evers-Swindell, my business is ‘curateipsum’ which is latin for ‘heal thyself ’. I am a conventionally trained doctor but have shifted away from that to work with people who want to develop the self awareness required to create and maintain their own health.

One Sentence about someone that inspires you.

One Sentence about someone that inspires you.

I am constantly inspired by Cyndi O’Meara. She is one of my closest friends and someone who has never given up on her convictions and beliefs around healthy eating. Despite being constantly knocked for decades she is now highly regarded worldwide and a successful business woman! Love that!

I am inspired by Albert Einstein. He is obviously best known for his scientific ability but he was so much more - he had a wonderful relationship with his imagination, his creativity, and his desire to test the limits of his own ability.

One sentence of motivation to our readers.

It is 90% mental and 10% physical…

Never, never ever give up regardless of your perception of what the mind is saying!

Your favourite ever motivational quote.

Put your heart, mind, intellect and soul to even the smallest acts… This is the secret to success!

- Scott Lipke

www.twenty8.com & www.likechocolateforwomen.com 54 ISSUE 63

One sentence of motivation to our readers.

You can find your peace.

Your favourite ever motivational quote.

I must be willing to give up what I am in order to become what I will be .

- Albert Einstein

www.curateipsum.com.au 0406 031 264

Judy Blackall

Debbie Bingley

BENDIGO BANK

REIKI PEARL

I am passionate about my community, my customers and my staff. The photo attached, when I was awarded the 2014 Coolum Citizen of the Year, was a very special moment in my life and one that I was very humbled to accept.

Hi I’m Debbie Bingley I am a Reiki Master Im a compassionate spiritual woman, my passion is to assist people with Reiki Intuitive Healing, to help unlock and unblock what is holding them back so that they are released and free to move forward into a more abundant and joyful state of being.

I’m Judy Blackall and I manage the Marcoola Community Bank branch of Bendigo Bank. I’m proud to be involved with a bank that’s community owned, customer connected and gives the community a real say in its own future by returning its profits back to the community.

Who is someone that inspires you.

I continue to be inspired by my younger sister (Piggy in the photo) who has battled Ovarian Cancer with dignity, tenacity and strength, no matter what life throws at her she is a survivor.

Your favourite ever motivational quote.

How wonderful it is that nobody need wait a single moment before starting to improve the world.

- Anne Frank

Who is someone that inspires you.

The person who inspirers me most of all was my Grandmother, after being abused as a small child and then later to become a widowed in her late 20’s, was left with 4 little children to raise by herself. She taught me you can overcome anything life throws at you.

Your motivation tip.

I believe that everything happens for a reason. If we would just ask the question, what is the lesson in this? or what do I need to learn from this experience? The answers will always come to us at the right time if we will just go within and listen.

judy.blackall@bendigoadelaide.com.au 5448 8582

mobile: 0410 076 223

Carolyn Thomson

Carolyn MelanieThomson Jacobson

KADOE

MJJ ACCOUNTANTS KADOE

I am Carolyn Thomson and my business is Kadoe. We install waterproofing, polished concrete and epoxy coatings. Kadoe’s difference is that we honour any warranty that we give and we try harder for our clients.

I am Melanie Jacobson, my business is MJJ Accounting and Business Solutions, our firm is passionate about educating and working with clients on understanding the numbers that drive their business whilst complying with their tax.

Who is someone that inspires you.

Who is someone that inspires you.

Layne Beachley inspires me. She was told that she was not good enough to win one world surfing title, but she in fact won seven. She achieved this by working harder than everyone else and had the strongest self belief. Her last was her hardest, but she overcame all negativity including self doubt to push through those barriers. Through all of this she is the most grounded and down to earth person I have met.

I am inspired by Richard Branson, I love that he looks at an industry and the strategy and turns challenges the norm through innovation.

Your favourite ever motivational quote.

Sometimes good things fall apart so that better things can fall together.

Your motivational tip.

Everyone can achieve their own personal success through having a plan , taking action and challenging themselves to get uncomfortable.

Your favourite ever motivational quote.

Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don’t quit.

- Conrad Hilton

- Marilyn Monroe

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www.mjjaccountants.com.au BUSINESS MATTERS 55

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The Yacht Club at Mooloolaba is recognised as one of the most iconic venues on the Sunshine Coast.

Steeped in history, it has some of the Coast’s most picturesque, sweeping views of Mooloolaba Marina. Both function rooms boast amazing water views and each room has its own unique outdoor area to take full advantage of the fantastic Sunshine Coast climate.

Exciting times are ahead as they sail through the winter season with their new menu from their new head chef,

Scott Buttsworth, with classic bar and bistro style dishes added to the menu. Their goal is food that will fill you up, put a smile on your face, and never confuse or challenge you.

The Yacht Club at Mooloolaba caters for everyone, from live entertainment every Saturday night and Sunday afternoon, to Aunty Jan’s mixed cocktails to Thursday family nights, with plenty of entertainment for the kids. Activities range from face painting with Tamara the fairy to the free kids’ room, with movies screening to keep the kids happy.

The team at The Yacht Club are truly passionate about the use of completely fresh seafood and produce, and are proud that everything that comes out of their kitchen is freshly made in-house, from the mayonnaise to the jus. They take pride in being the masters of the jus: The art of jus – take some roasted bones and simmer for hours with wine and aromatics; strain and reduce to velvety goodness. No powders,

no cubes, no factory flavours – we get excited just thinking about it!

Whether you’re planning your next family birthday party, anniversary, family reunion, corporate meeting, product launch, sales meeting or your wedding, The Yacht Club has the ideal function room for you. They are already taking bookings for Christmas parties, so get in quickly to obtain your first preference for dates.

Phone 5370 1700 www.theyachtclub.com.au

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localbusiness

Stones on the Coast STONEGRILL RESTAURANT

Business Matters Magazine talks to Hlaing Min, owner and head chef of Stones on the Coast. This is a very exciting new restaurant located in Brisbane Road, which features a new concept in dining for the Sunshine Coast called stone grill. While new here, the concept is enjoyed in other parts of Australia and indeed the world.

Hlaing Min spent over seven years working on cargo ships travelling around the world, but seven years ago he moved from his hometown in Burma with a view to creating a better lifestyle for his wife, a general practitioner, and two young children in Australia. They started out in Rockhampton where Min found work, but soon enough

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Phone 54471283 Email info@ausbizlinks.com.au Web www.ausbizlinks.com.au 58 ISSUE 63

his dream to pursue a career in the kitchen as a chef found him working in a stone grill restaurant in Rockhampton.

Hlaing had a burning passion to start his own restaurant. He and his family decided to make the big move to the Sunshine Coast. An opportunity came up for Min as he realised there was no stone grill restaurant on the Coast, and made the exciting decision to open one himself in Mooloolaba. A few

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months later the idea was all put in place, and the development of the restaurant was full steam ahead for the grand opening of Stones on the Coast on 6 March 2014.

For many years Hlaing has worked his way up, starting from the little guy in the big business world, so he understands the need to support local businesses around him. This is one of the reasons he only uses local produce in his restaurant – this not only satisfies the customers’ taste buds with fresh and local produce, but leaves them happy knowing they are supporting local businesses around them.

The staff at Stones on the Coast honour the need for good and friendly service, and they really understand that there is a need for a warm and welcoming presence from the very minute you step in the door, until you leave. Their goal is to not just be wait staff, but to create relationships with their customers, making them feel welcome and really wanting to come back.

When we asked Hlaing Min and his friendly team member, Emma, what they wanted

Noosa’s North Shore

the venue to be famous for, they responded, “We want to create a place where people not only enjoy the experience they have, but want to come back again with all their friends and family. Not just a restaurant to go out to dinner at, but a place for dinner with the feeling of us as staff being their friends. A place that children, teenagers and adults as families interact with each other, not just staring at their phones the whole time – a place where they can connect outside of the family home.”

The stone grill is a small stone on which the meat is cooked at your table, and the taste is incredible. Min is offering Business Matters readers the opportunity to enjoy a night out at his restaurant. Every table will receive one free dessert, ‘ice cream on the stone,’ where, instead of the stone being heated to cook your meat, it’s frozen to keep your ice cream at the perfect temperature.

Contact them on (07) 5478 4899 or www.stonesonthecoast.com.au

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Crocodile Dundee

Going Walkabout to the Sunshine Coast The original Crocodile Dundee himself, Paul Hogan, is appearing at Sunshine Coast Council’s Nambour Civic Centre in the hilarious Hoges; One Night Only! on Friday 1 August at 7.30pm.

Hoges first appeared on our screens over 40 years ago and has since won Logies and Golden Globes, hosted the Oscars and sold Australia to the world. Despite his success Hoges remains the humble, funny larrikin that he always was.

Hoges first toured regional Australia 30 years ago and is excited to be doing so again. Last year Paul toured the major cities around the country with his ‘An Evening with Hoges Tour’ and judging by the audience reaction, it was a huge success.

This show promises to be a dazzling combination of stand-up, stories and unseen clips. Paul Hogan is live on stage for two hilarious hours doing what Hoges does best – entertaining.

V.I.S.A. boasts a 99% success rate for our clients’ visa applications Talk to us about all Australian Migration visas including:

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Tickets are $89.90 for adults, $79.90 for SCvip members, pensioners, students and groups of four or more. To book please call Nambour Civic Centre on 5475 7755 or visit www.scvenuesandevents.com.au. Tickets are sure to be popular, get yours now.

The Nambour Civic Centre is located on the upper level of the Centenary Square complex, located at 52 – 64 Currie Street, Nambour. Parking is available via Mill Street across from the new Coles Supermarket.

Reviews from the 2013 tour audience members “What a blast from the past, brought back so many funny memories!”

“What a fantastic show, brought back so many funny memories. Learnt a bit about his life in the early days… showbiz and fame have not changed him… still the humble, funny larrikin that he always was. Thoroughly enjoyed the show.”

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R S A S ntrepreneurs

E Empowering

The only question you should be asking yourself as a business owner this new financial year is, “Are you living to work or working to live?”

If you choose the latter, here are some tips to inspire you to achieve your goals.

Day to Day Operations The program called Basecamp at https:// basecamp.com has a free trial period, like many do. This program will allow you to project manage more efficiently and you can work with a team as well, including outside contractors. http://www.teamdirection.com is fantastic if you want to see all your activities at a glance. It provides you with Gantt Charts that can sync to your calendar and To Do Lists on Basecamp. The best part is you can

poweringentrepreneurs

access this information on virtually any of your main devices, while on the go.

to be successful. https://pulseapp. com is very useful for this purpose.

Staff Management

At SASIR we are empowering entrepreneurs with a range of active, time saving and exciting informative sessions in an area near you, online and in person, commencing September 2014. Spaces are limited.

If you already have a Google Account, you may be familiar with Dropbox. This is great for operating team projects and you can receive video applications from job seekers, reducing your time for interviewing candidates and enabling you to shortlist faster. The best part is you can integrate Basecamp with Dropbox with an app called http:// wappwolf.com. This is one of my favourite apps, as it is so versatile.

Technology aside, you can print a simple Open and Close list and keep it in a coloured folder in the same place, for you and/or your staff to access for smoother transition each day and less training time for new staff members.

Accounts Know your ‘burn rate.’ This is how much capital you have available to get your business off the ground. Keeping track of your cash flow is paramount

Mentoring and Advice to grow Small Business, start Startups and Enrich Business Life

Register your interest online by signing up for your FREE Action Business Tips monthly at www.sasir.com.au and receive an invite to our free Sunshine Coast SASIR SOIREE on 23 August, 2014.

(Register before 5 August, 2014 and receive a chance to win a 7 day holiday for 2 adults at a luxury Australian Resort valued at $3,000. See our website for terms and conditions.)

Create, Automate and Replicate your business easily with SASIR. E: djohnston@sasir.com.au W: https://www.sasir.com.au Facebook: SASIR Business Strategists Twitter: SASIR_DJ LinkedIn: http://www.linkedin.com/ pub/donna-johnston/46/b29/897

MULTI-AWARD WINNING SALON / INTERNATIONALLY TRAINED STAFF

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High value Advice and Mentoring for Small Business and Start-ups to avoid costly missteps and increase profits.

Freecall 1300 133 058 manager@becbusiness.org.au Free resources: www.BusinessEnterpriseCentreSunshineCoast.org.au

HIGH VALUE - LOW COST Mentoring • Business Plans • Marketing • Innovation • Financials • Indigenous Business • Skills workshops •

Services provided by BEC (non-profit) are partially funded by Australian Government

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Internationally trained hair stylists

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Home-made chocolates

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Enjoy a glass of champagne

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In-depth consultation

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Relaxing and luxurious atmosphere

•

Beauty therapist also available Thurs-Sat

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Barber Shop coming in July

WEDDING / STYLE & COLOUR SPECIALISTS Brightwater Marketplace, 69-89 Attenuata Dr., Mountain Creek / P 5437 8484 / E info@AmandaHairDesign.com.au

www.amandahairdesign.com.au | f Find us on facebook BUSINESS MATTERS 61

people

business with Ken Wright

Leaders who know how to motivate their people may not be trained psychologists, although they do have an excellent understanding of human behavior.

6. Security

Don’t assume that money is your peoples’ key motivator. Find their ‘hot buttons” – their individual key motivators – by asking open questions and listening attentively to find the motivators of each and every employee.

After you’ve analysed your employees and

It’s a fact that people are motivated by different needs. As a leader, it’s important to know what specifically motivates each individual employee.

7. Independence 8. Stability 9. Equality found their motivating hot buttons, it’s time to become innovative. You need to structure their roles and rewards to match their needs; this will give them the feeling that you really care about them as individuals.

And remember what Zig Ziglar said: “Leaders often say that motivation doesn’t last. Well, neither does bathing – that’s why we recommend it daily.”

It IS a Business Owner or Leader’s

All things being equal, you can attract, retain and motivate the best and brightest by recognizing that what motivates me might not motivate you.

Role To Motivate Their Team!

John Putzier, author of Get Weird

things to do on a consistent basis

Most people in business will agree

One or more of the following nine needs will be the motivator for 99 percent of people:

https://www.youtube.com/watch?v

MOTIVATION

that motivated employees are the best ones. They display a passion for their roles, take the initiative and want to

1. Achievement and Growth

achieve great results. They are also

2. Money

the most likely to want to develop

3. Teamwork

themselves and achieve success.

4. Power

Hot Buttons: Motivating Factors

5. Approval

62 ISSUE 63

If you want to be considered the best boss your team ever had, watch this three minute video and pick two or three

=IZA94smSkQg&list=PLHq5wOPD OTuryCDhwMYnMIAnzuoMADv_L If you would like a free chapter on team motivation from my award-winning book The People Pill email me: Ken@Engage4Results.com www.Engage4Results.com

hair

hairforbusiness

for business with Amanda Oxley, Amanda’s Hair Design

Box Colour vs Salon Colour A new generation of home hair colours is flooding the beauty counters and according to awarded colourist and salon owner Amanda Oxley, of Amanda Hair Design in Brightwater, some of the latest DIY products are as good as the ones used in salons. But it’s the application process that matters.

The plethora of new products can be confusing, to say the least. The sales of home hair tints have almost doubled in the past few years, with more than eight million women now colouring

their hair at home, and more colouring kits being sold than ever before.

Around $18 compared to a minimum spend of $60 in a salon, DIY hair colours are definitely an attractive option. But as anyone who has been tempted by a box of Scandinavian Blonde only to end up looking like Ronald McDonald will tell you, home hair colouring can still be a disaster waiting to happen.

There are now roughly 50 products available – tone-on-tone tints, level one, two and three colours with fruit extracts and herbal additives, reflective shades and even fashion tints for men. It sounds reassuringly scientific but for the average shopper, very confusing.

Here is a summary to help you.

• Temporary Colours LASTS 1-3 shampoos which include coloured hair sprays, coloured chalks or shampoo packets. These colours will add tone or darken the hair and will wash out quickly.

• Semi-Permanent LASTS 4-8 shampoos which include Wella Colour Mousse and Wella Colour Fresh which are available in our Brightwater Salon. These can be used to subtly enhance your natural colour

We offer general insurance for absolutely whatever you need covered!

We offer the best available cover…

At the most competitive price!

and give shine and brighten the tone (especially good for red heads for keeping colour).

• Demi-Permanent LASTS up to 24 shampoos which include Colour Touch which we use in our Brightwater Salon. These don’t lighten the hair but will deposit tone and darken the hair to enhance your natural colour.

• Permanent tint which include Wella Koleston Perfect will grow out but needs to be reapplied to 4-6 weeks. The benefit is it gives 100% grey coverage and can lighten or darken the tone.

Fun Fact: Cigarette ash, face or bodyscrub and eau de cologne are effective remedies for removing tint stains.

Amanda Oxley is a multi-award winning hairdresser who started her career in London nearly 30 years ago.

She has been highly commended for ‘The Keune Tinta Colour Awards’ twice and won ‘The People’s Choice Award’ for Wella Trend Visio. Amanda is passionate about assuring her clients absolutely love their hair.

To look fabulous all year round contact Amanda on 5437 8484 www.amandahairdesign.com.au Amanda Hair Design 69 – 89 Attenuata Drive, Brightwater

Introducing Gary and the Team at...

Sunshine Coast Coffee Roastery

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Phone 5450 6174 Mobile 0423 808 108 www.impact-insurance.com.au Authorised representative of Longfellows Insurance Broking: A division of Priben Pty Limited ABN: 63 737 820 765 AFS: 261209

Qualified accountant specialising in bookkeeping  Registered BAS agent  Payroll & PAYG  Xero Certified Partner MYOB & QuickBooks  Accounting software setups  Mobile service

Call John Pickering on The accountant specialising in bookkeeping

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SUNCOAST BUSINESS MATTERS 63

business

mentoring with Rod Richards

INSPIRED TO MOTIVATE Being inspired into action and remaining motivated is more likely when what we do is what we love.

Business life is made easier when our efforts and endeavours are congruent and aligned with our expertise, experience and vision for both business and ourselves. Without clarity of vision, without that reoccurring mind movie

businessmentoring businessmentoring A starting point for inspiration is having a defined mind’s vision and writing a plan. Imagine a fabulously successful business. Feels good, right? What steps must be planned to arrive at that success?

While others’ business success stories can inspire and lay foundation for motivation to achieve similar or parallel results, you need to articulate your own vision and business story.

Researching how great people in business achieved success, then adopting, mirroring and innovating to align your vision will benefit writing your own success plan. Thought bubbles in business account for nothing until they materialise in written form and are reviewed and tested. Create and develop plans based on your vision and intentions, using a strategy that steps you consistently in a positive, productive outcome direction.

of what you and your business can

MAINTAIN THE RAGE

look like and achieve in the future,

Maintaining hands on the wheel, foot on forward acceleration and eyes focused

you are on the road to nowhere.

3 4Is t5he7str9ess8of the5 7

9

around corners and down the road requires energy. Powerful and nutritious business energy foods are achievement, rewards and acknowledgement. Personal and business plans must be realistic for your situation.

Identify gains and rewards as targeted objectives on the road to business success.

GET INSPIRED

R E T S N O M g in p e e k k o o b eating you alive?

Plan objective targets such as launching a new marketing plan, reaching monthly sales targets or purchasing new equipment.

Achievement is a great motivation and validation to repeat the Plan – Test – Learn - Achieve – Reward system.

So go ahead, plan to be inspired, act on your motivation and enrich your business life.

Rod has 27 years company owner, director and entrepreneurial experience.

Business Mentor and educator for 10 years.

Founding Director Business Enterprise Centre Sunshine Coast and Queensland Director of BEC Australia (non-profit Network) Free resources; www.Business EnterpriseCentreSunshineCoast.org.au

9

68

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ADVERTISERS WHO MATTER TO US!

This list of our advertisers can help save you some valuable time when looking for one of these industry specialists.

BUSINESS

CONTACT

WHAT THEY DO

WEBSITE

4CP Promotional Products

5442 3341

Promotional Products

www.4cp.com.au

Affordable Removals

5491 1078

Removals

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Amanda Hair Design

5437 8484

Hair Dressing Salon

www.amandahairdesign.com.au

Audi Centre Sunshine Coast

5493 8000

Prestige Cars

www.audicentresunshinecoast.com.au

Ausbizlinks

5447 1283

Online Reputation Management

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Austin Parry

0419 701 608

Business & Executive Coach

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Bartercard

5493 6162

Extra Bankable Cash

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Beach Road Holiday Homes

1300 882 093

Holiday Accomodation

www.beachroadholidayhomes.com.au

BEC Sunshine Coast

1300 133 058

Business Enterprise Centre

www.businessenterprisecentresunshinecoast.org.au

Be Beautiful Studio

5449 0388

Photographer

www.facebook.com/bebeautifulstudio

Belle Property

5456 0219

Real Estate Agents

www.belleproperty.com/buderim

Business Fundamentals

0414 482 626

Bookkeeping Services

www.certbooks.com.au

CCIQ

1300 731 988

Chamber of Commerce & Industry Queensland

www.businessenterprisecentresunshinecoast.org.au

Certitude Life Coaching

5438 7049

Mind Clarity Mind Coaching

www.certitudelifecoaching.com.au

ChemDry Suncoast

1300 793 544

Domestic & Commercial Upholstery & Carpet Cleaning

www.suncoast.chemdry.com.au

Chilli Fire Services

0412 961 872

Fire Safety Training

www.chillifire.com.au

Chess Preventative Solutions

0403 116 038

Incident Management In Your Workplace

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CNC Promotional Products

0412 711 519

For All Your Promotional Needs

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Cloud Clicks

0400 784 804

Improve Your Adwords Account Performance

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Cook 4 A Cure

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www.4ingredients.com.au

Credit Consultants (QLD)

0412 773 606

Business Debt Recovery, Credit Consultants

www.creditconsultantsqld.com.au

David Turner - Ayurvedic Health

0401 434 533

Ayurvedic Health Practitioner

daveturner150@gmail.com

Devine Legal

5479 1006

Law Firm Specialising in Workplace Relations

www.devinelegal.com.au

Expandasign Australia

1300 720 058

Banners, Flags & Marquees

www.expandasign.com

Express Print and Mail

5479 1659

Commercial Printing & Mailing

www.expressprintandmail.com.au

Ezy VA

1300 785 245

Outsourcing Service

www.ezyva.com

Family Friendly Carpet Cleaning

1300 879 175

Carpet & Other Cleaning Services

www.familyfriendlycarpetcleaning.com.au

Fits In

1300 551 913

Commercial Fitouts

www.fitsin.com.au

Forbes Chatham

5439 1900

Personal and Business Insurance

www.forbeschatham.com.au

Griffith Parry Law

5391 1400

Law Firm Specialising in Business, Family & Property Law

www.gplaw.com.au

Harlequin Blinds & Security

5476 9888

Blind Suppliers

www.harlequinblindsandsecurity.com.au

Haycroft Workplace Solutions

1300 766 380

Workplace Solutions

www.haycroft.com.au

Home & Away Catering

5492 8536

Catering Services

www.homeandawaycatering.com.au

HRM Contracting & Consulting

1300 962 258

Human Resource Management & Recruitment

www.hrmcc.com.au

Immanuel Lutheran College

5477 3441

P-12 Co-Educational School

www.immanuel.qld.edu.au

Impact Insurance

5450 6174

General Insurance

www.impact-insurance.com.au

Inhale.com.au

1800 230 042

Great Websites

www.inhale.net.au/digital-marketing-sunshine-coast

Innovate Media

5450 2715

Video Production Solutions

www.vlogpod.com.au

Insolvency Administration Services

5343 1104

Administration Process for Debt Agreements

www.insolvencyadminservices.com.au

IRT

1800 024 915

Senior Lifestyle & Care Providers

www.irt.org.au

Joyful Growth

0499 982 569

Occupational Therepist

www.joyfulgrowth.com.au

Living Valley Springs

1800 644 733

Health Retreat

www.lvs.com.au

Life Rhythm

0413 839 634

Progressive Practice & Growth Reprogramming

www.liferhythm.org

Loan Wize

5443 6522

Mortgage Brokers

www.loanwize.com.au

Mortgage Choice

5476 9333Â

Local Home Loan Expert

www.mortgagechoice.com.au/linda.ireland

O3 Business Hub

13000 14000

Bookable Boardrooms

Office Suites & Training Rooms

Ocean Orthodontics

5493 3200

Orthodontic Specialist

www.oceanorthodontics.com.au

Partnersinsync

0421 204 578

Partnership Specialist

www.partnersinsync.com

Phperfect

1300 112 220

Chemical & Toxin Free Water

www.phperfect.com.au

Pickering Accounting (Bookkeeper)

0401 717 630

Bookkeeping

www.pickeringaccountingservices.myob.net

Prime Radio Group

5475 1911

Radio Station

www.hot91.com.au

Pro Computers

5441 1522

Computer Specialists

www.procomputers.com.au

Queensland Bookkeeping Services

0427 745 944

Bookkeeping

www.queenslandbookkeepingservices.com.au

Queensland Trade Print

5493 7900

Superior Trade Printing Services

www.qldtradeprint.com.au/

Rangla Punjab Indian Restaurant

5443 1168

Indian Take-Away & Dine In Restaurant

www.ranglapunjab.com.au

Rejuvenate Marketing

0410 584 537

New/Rejuvenated Websites & Services

www.rejuvenatemarketing.com.au

Robyns Bookkeeping

0418 118 371

Bookkeeping Solutoins

robyn@robynsbookkeeping.com.au

SASIR

0455 227 987

Small Business Advisor

www.sasir.com.au

Savvy Business Sales

5444 3300

Business Sales

www.savvybusiness.com.au

Stones on the Coast

5478 4899

Stonegrill Restaurant

www.stonesonthecoast.com

Sunshine Coast Coffee Roastery

1300 729 343

Corporate Coffee Solutions

www.corporatecoffee.com.au

Sunshine Coast Grammar School

5445 4444

Independent Co-educational School

www.scgs.qld.edu.au

TAFE Queensland

1300 656 188

Education & Training

www.tafeeastcoast.edu.au

Target Training

5452 7722

Fully Funded Training Courses

www.facebook.com/targettrainingsunshinecoastwidebay

The Loft

5455 3139

Unique & Innovative Design-Led Solutions

www.theloftproject.com.au

The Yacht Club Mooloolaba

5370 1700

Premier Club for Yachties, Boaties, Tourists and Locals

www.theyachtclub.com.au

Think Money

5430 4777 or 1800

Property Investment & Wealth Creation

www.thinkmoney.com.au

Twin Waters Resort

5450 9582

Pristine Beach Front Hotel

www.novoteltwinwatersresort.com.au

Victor Bimrose Accountancy

5479 5499

Accounting Services

www.vbatax.com

Visa and Immigration Solutions Australia

0407 930929

Visa & Immigration Solutions Australia

www.visa.net.au

Wealthmed

1300 887 137

Intergrated Financial Planning for Medical Practitioners

www.wealthmed.com.au

Web-sta Affordable Web Design

0415 142 178Â

Affordable Web Design

www.web-sta.com.au

Shape Up Nutrition

0416 235 469

Personal Wellness Coaches

shape_nutrition@hotmail.com

Unique Solutions for Your Business QLD FIRE COMPLIANCE Fire Training Warden Training Fire Safety Advisor Evacuation Diagrams Fire & Evacuation Plan & Procedures Manuals Extinguisher Maintenance, Emergency Lighting Testing

 Cloud based solutions: including Saasu, Xero and Myob  Accurate  Professional  Friendly  Mobile  20 Years experience  Conversions  System Set up  Registered BAS Agent  Member of The Institute of Certified Bookkeepers A great bookkeeping system can improve your business!

Phone Teresa Durie 0412 961 872 www.chillifire.com.au QBCC 1204585

Robyn's Bookkeeping Solutions

Cheap!

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Wayne or Lesli Knetter: 5442 3341

Robyn Etheridge 0418 118 371

robyn@robynsbookkeeping.com.au

wayne@4cp.com.au

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With complimentary S line sport package and metallic paint upgrade featuring:

S line sport Limited Edition featuring:

• S line exterior package • 21” Alloy wheels • Front and rear camera • Audi connect

• S line exterior package • 19” Alloy wheels • Fine Nappa leather • Flat bottom steering wheel

• S line exterior package • MMI navigation plus • 18” Alloy wheels • Rear camera • Metallic paint

From $94,990 drive away^

Upgrade value of $9,595#

From $52,990 drive away†

Visit Audi Centre Sunshine Coast to find out more.

686-692 Nicklin Way, Currimundi | Tel. 5493 8000 | audicentresunshinecoast.com.au ^$94,990 is the campaign drive away price for a new Q7 3.0 TDI quattro tiptronic with complimentary S line sport and Technik package upgrade. +$52,990 is the campaign drive away price for a new A4 1.8 TFSI multitronic S line sport Limited Edition. ^#+ Available for new stock vehicles ordered and delivered between 01/07/14 and 31/08/14. While stock lasts. Not available to fleet, government or rental buyers, or with other offers.