Tourism Noosa announce their new initiative – the Welcome to Noosa

WELCOME TO NOOSA

Just over a year on from the launch of Welcome to Noosa, Tourism Noosa has announced details of their new initiative – the Welcome to Noosa Customer Service Awards. Working hand in hand with the Welcome to Noosa program, which is aimed at revitalising the quality service culture in the Noosa region, the awards program will help maintain a business focus on customer service in Noosa.

Commencing in October, the awards will consist of a monthly best employee and a business of the year. Employers, employees or visitors can submit nominations for best employee of Noosa, and must have completed Welcome to Noosa to be eligible.

CEO of Tourism Noosa Mr Damien Massingham said “The Welcome to Noosa program has been successfully embraced by businesses and the community in Noosa and widely recognised within the State Government as a great initiative for the tourism industry. We now want to ensure that customer service in Noosa continues to be an imperative that the tourism industry is focused on, and the awards are a great way to keep the momentum strong”. Welcome to Noosa is an online training program that provides basic information on Noosa – why the region is so special, its history, key things to do in Noosa, information on the Noosa Biosphere and more, as well as providing great customer service strategies and information on workplace health and safety.

“Tourism Noosa has been delighted with the take up of the program over the past year, with over 1000 participants signed up. A diverse range of operators have completed the program, from restaurants and accommodation, through to tour operators and attractions as well as local service businesses and people seeking employment in the Noosa region” Mr Massingham said.

The Welcome to Noosa Customer Service Awards will commence on the 1st October 2014.

To complete Welcome to Noosa go to welcometonoosa.com.au

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