Matters Magazine Summer Pride Issue 90 by Matters Magazine Sunshine Coast

THE PRIDE ISSUE

em ur e I'm yo

Proud to service the beachside suburbs Coolum to Noosa, Noosaville to Eumundi and beyond!

Garwoods Estate Agents Noosa is not only proud to be doing business on the Sunshine Coast, but also to now be bringing helpful information to ‘Matters Magazine’ readers. In each edition, we will present information that is genuinely useful and not generally known to the property public, in the hope we can be a property resource for you. Firstly, a little bit about our team. A family business, we have offices in Sydney and Noosa. The Sydney office has just been awarded the REINSW excellence award for best small agency ... and it does run in the family. David (prior Re/Max Principal) and Theodora, both multi award winners for excellence opened Garwoods Estate Agents in Noosa in 2017. The Noosa office holds the record price for a non-waterfront home in Noosa Waters at $1.5 million, a price that has remained unequalled or surpassed. We do treat our clients like we like to be treated so of course we take it all personally, it’s not just business. Experience is our point of difference, so why not experience it for yourself?

Theodora 0408 710 373 theodora@garwoodsestateagents.com David 0411 862 954 david@garwoodsestateagents.com

Garwoods Estate Agents

2/6 Mary Street Noosaville www.garwoodsestateagents.com 2 ISSUE 90

Welcome to

THE PRIDE ISSUE of ‘Matters Magazine’

On the 5th of November my beautiful mother left her physical body. She now joins dad in my heart, now and forever. Losing my dad on 15 September 2015 changed my life forever, and I already know that losing mum is going to change it again times ten. Being our PRIDE issue, I can honestly say, that I could not be PROUDER than to have been her daughter. She was the kindest, sweetest, gentlest soul you will ever lay eyes on. When you think about leaving a legacy, what greater legacy can a person leave than to know that every single person that talks of them in any conversation would say, “Elaine Exton was the kindest person I have ever met”. Seriously, how amazing is that? Being non-judgemental is almost impossible; if you have tried it for even a day you will know what I mean. But mummy was exactly that, she just NEVER spoke unkindly about anyone, she always showed compassion and love, often quoting when someone does something quite horrible that we just don’t know what’s going on for them. Seriously one of the most beautiful, amazing, wonderful, generous, loving and kindest people EVER. Mum, I am so, so grateful to have had you as a mother; you taught me so much about compassion. It’s the learnings from you that have influenced me to be the person I want to be, to live the life I want to live. I am so very, very proud of you, and so very, very proud to have learnt so many wonderful lessons from you. I never once heard you swear, (well just once, on your birthday, 16 September 2015, the day after dad died, when you said, “This is a shitty birthday”. We were all horrified as it was the only time you had ever sworn, and we all laughed, because it really was a pretty shitty birthday. I never once heard you put someone down or badmouth another human being; you were just such a beautiful human being and the world is seriously going to miss your love and light. I can’t express the pride I feel to stand here and say, “Elaine Exton was my mum”, because honestly, you make me feel so proud to be your daughter.

e I lovemoyoonu atondthback.

We are super excited to share our PRIDE FEATURE with you on page 22; it’s absolutely incredible just how much our local Sunny Coasters have to be proud about. What about you? If you thought about it right now, what’s on top of your list when you think of what makes you feel proud? For me, the number one place-getter is my MUM; like I said, she is a most wonderful lady. I am also so proud to live 30 seconds from the most beautiful beach on the planet, Buddina Beach. It just makes my heart sing to fulfil this childhood dream. I don’t take it for granted and I ensure that each and every day my bare feet touch the sand and the water; it truly makes me feel alive. So, I’m proud and so grateful for that. I am also pretty proud of becoming a journalist and then becoming a business and life coach. I always want to strive for that next level. I think no matter how much we know, no matter how much we learn, there is always something else we can learn. I can’t even begin to share with you how proud I am of my baby, this magazine, ‘MATTERS MAGAZINE’. I love this magazine at the core of my being, and I feel so full of pride each and every time I get an email, a Facebook post, a text message or someone tells me that THEY LOVE IT, or it has helped them in some way, or that they read the magazine from cover to cover. It fills my heart with joy and my soul with pride. In life, of course, I am proud of my daughter Ashleigh and son Jamie; they are the sole purpose for my being. I am so proud of who they are, and I adore the ground on which they walk. I can only hope that when I am older like my mum that my children are as proud to be my children as I am to be mum’s child. And last, but by no means least, I am so proud of my amazing husband, too. He is the most amazing, loving, caring, generous, giving and funny man I have ever met. I could not imagine my life without him in it, having him by my side fills me with PRIDE that I was able to find someone so MAGICAL, my rock, my soul mate, the absolute love of my life. So yeah, each and every day I thank my lucky stars for where I live and what I do and who I do it with. Could life actually get any better? I THINK NOT!

Vickie Magic 07 5444 4456

editor@bmmag.com.au

@businessmattersmagazine www.mattersmagazine.com.au 3

Small Business of the Year:Â Business Matters Magazine Published by Matters Magazine ABN: 95 131 837 833 P. 5444 4456 Noel Burns House 18/21 Nicklin Way, Minyama Editor/Advertising Enquiries: Vickie Magic, 5444 4456 or 0433 198 868 editor@bmmag.com.au

86 72

Photographer/Distribution Operations Manager: Dranko Magic, 0408 751 863 magic@bmmag.com.au Design: Head Designer Jade Russell | Jade Russell Creative hello@jaderussellcrateive.com.au Leisa-Kay Fleming | Leisa-Kay Creative leisakaycreative@gmail.com

Sub Editor, Writers and Proof-readers Isobel Coleman isobelcoleman@bigpond.com Sophia Auld | Words Mean Business sophia.auld@gmail.com Jennifer Forster Vickie Magic editor@bmmag.com.au

Editorâ&#x20AC;&#x2122;s Note

Contents

REGULAR COLUMNS 9

Kurek Ashley

Fire Up Coaching with Kathy McKenzie

Right Place, Right Time with PHN

Vizion Group QLD with Paula Harris

Fresh Meat Recipe

Aussie Clocks with Ainsley Coomber

Entire Fitouts with Beau Small

Travis Schultz

Magic Moments with Dranko Magic

Proof-reading: Sophia Auld | Words Mean Business sophia.auld@gmail.com

Fox Finance Group

Community Business with Roz White

Writers and Columnists this issue: Adam MacNaughton, Ainsley Coomber, Alex Harris, Beau Small, Debbie Rawlings, Dranko Magic, Fox Finance Group, Kathy McKenzie, Kurek Ashley, Martin Pennay, Mayor Mark Jamieson, Mark Stitt, Paula Harris, PHN, , Roz White, Rumba Resort, Sophia Auld, Sun Central, Ted Fitzgerald, Travis Schultz, Vicki Stewart, Vickie Magic

Matters Magazine Socials

Noosa4Sale with Alex Harris

Parent 2 Parent

Cocktails, Wine and Tapas at Rumba Beach Resort

Steps Staffing Solutions with Debbie Rawlings

Sun Central Maroochydore update

Stewart Property with Vicki Stewart

Printers: The Ink Spot Commercial Printers Maroochydore 5443 5431

No part of this publication may be reproduced without written permission from the publisher. All material in Matters Magazine is subject to copy right provisions. All editorial and advertising in Matters Magazine is accepted and published in good faith based on material provided by contributors and advertisers. All care is taken by the publisher, however responsibility is not accepted for errors or omissions and opinions expressed do not necessarily reflect those of the publisher. See guide at the end of each article as per details below.

a Advertorial c Column ca Column Advertorial e Editorial f Feature Story m Matters 6 ISSUE 90

contents

Online: www.mattersmagazine.com.au Distributed from Beerwah to Pomona. Readership approximately 35,500.

Save Money with Bartercard

Number Business with Ted Fitzgerald

Mayoral Business with Mark Jamieson

Content Writing with Sophia Auld

LOCAL MATTERS 16

iT Sales & Services, Astute Financial, Ijetski

Moxy Fitness, Suncoast HR, Reconnect Learning

Rumba Beach Resort, Korsos Photography, Life & Wealth Academy

LGSM Accountability Transformation Services, Brilliance for Business, Harlequin Blinds and Security

REGULAR MATTERS PAGES 12

I.T. Matters with Secure Access

Legal Matters with Chomley Family Law

Money Matters with Arch Financial Planners

Success Matters with Set for Success

Business Transformation Matters with Englander/Davis

Education Matters with St Andrew’s Anglican College

Corporate Matters with Imperium Corporate Services

Opportunity Matters with CPL Mylestones Employment

Accounting Matters with Holmans Accounting

Library Matters with Sunshine Coast Library

Insurance Matters with Aweso Insurance

Fitness Matters with Fitin20

LOCAL SUCCESS ARTICLES 10

Vizion Group QLD with Paula Harris

Locals in Business and Life

Micaela Chomley from Chomley Family Law

Celebrating 25 Years with Suncoast Fitness

Set for Success with Yvonne Rutherford

The Art of Self Love with Kim Morrison

Local Success Food Matters

Locals in Business and Life

Shine Beauty Gemology Launch

Good things do come in small packages

Saltair is incredibly proud of their team and are happy to announce that they have just won HIA Innovative Housing award for the 4th year running!

Contemporary lines, timber floors and quality finishes make our homes both sophisticated and relaxed

FEATURES 8

WHAT ARE YOU MOST PROUD OF?

22- 28

PRIDE FEATURE: To Hold & To Have; Home Care Assistance; Stewart Property; St Andrew’s; Suncoast HR; Garwoods Estate Agents; Grabrock; Coastal Landscape Supplies; Steps

48- 49

LOCAL FOCUS - The Bookkeeping Hub; Sue Dalmeyer; Laser Zone; HBA Accounting; Live It Travel

WHAT IS PRIDE?

MATTERS MAGAZINE PRIDE LUNCH

PRIDE AND JOY: THE BOBBY MARTIN STORY

• • • • • • • • •

Architectural designs (studios to 4 bedrooms) Flexibility in site suitability – suits sloping blocks Potential for income producing (2nd dwelling) Less site disruption – less impact on neighbours Energy Efficient Low Maintenance Sustainability ‘join the small house movement’ Innovative designs and construction HIA Building ‘Innovation in Housing’ Award Winner 2015, 2016, 2017 and 2018

AND THE

WINNER IS

SALTAIRCONSTRUCTIONS.COM.AU

Ph: 0491 072 140

CONGRATULATIONS

Nicky Chapman from 'Travel Associates Maroochydore! Nicky is the lucky winner of these beautiful earrings. www.mattersmagazine.com.au 7

WHAT ARE YOU PROUD OF?

It’s kind of a funny story when I think back to November 2013 at the Sunshine Coast Business Excellence Awards. I had recently sprained my ankle quite badly, so I was on crutches. We were sitting towards the back of the room and I remember listening to all the winners’ speeches, thinking, “Wow some of these people are just incredible; when I grow up I want to be just like them”. It was a fabulous night and winner after winner received their accolade. It was almost the end of the evening and Magic (my husband) went out to go to the men’s room. On his return he said, “They have just set up dessert outside, I reckon we should bail and go out and grab some.” So, it was decided; we hadn’t been fortunate enough to win our category, so we made the decision to go out and grab a little sugar and beat the rush. We scurried around under our chairs to grab our things and, just as we started to stand up, we hear them call out our name. We both looked at each other and said, “Did they just call our name? What for?” We weren’t 100 per cent sure and then we heard the emcee say, “And please welcome our SUNSHINE COAST SMALL BUSINESS OF THE YEAR WINNERS, Business Matters Magazine owners, Vickie and Dranko MAGIC.” What? OVERALL WINNERS? THE LARGEST PRIZE OF THE NIGHT? If I am honest, I was shaking I was just so excited, just so PROUD. I was in shock, DISBELIEF, I felt so humble at that moment. Did I say DISBELIEF? How could it be true? How could we possibly have won? SMALL BUSINESS OF THE YEAR FOR THE WHOLE OF THE SUNSHINE COAST?

8 ISSUE 90

It was completely surreal, it was the most amazing, magical humbling moment you could imagine. I think back and ask myself, “What is the proudest moment of my life to date?” Up there are marrying my soulmate, Mr Magic; giving birth to my two children, Ashleigh and Jamie; buying a house at the beach; winning Outstanding Business Person of the Year a few years earlier, and winning Micro Small Business Woman of the Year, and years earlier, winning Commercial Radio Sales Person of the Year; these were definitely all in the running, of course. The personal ones are actually more important to me. The best things I have ever done in my life are give birth to two amazing souls, my children, Ashleigh Kate and Jamie Julian, marrying MAGIC, my soulmate, my rock and the love of my life, buying a house 30 seconds from the beach, I’m truly proud of these things. BUT THIS WAS THE PINNACLE OF MY BUSINESS CAREER, this was quite frankly a DAY that we will never ever forget and one that we are SO PROUD OF to this day. What it meant to us most of all was that we were on the right track; people clearly loved what we were doing, and our business model worked. It confirmed that we were getting the success formula right. It was my goal from day one to INSPIRE, EDUCATE AND CONNECT; standing on that stage on the 16 November 2013, I knew we had achieved that

KUREK ASHLEY

goal. I won’t enter those particular awards again because we couldn’t get a better result than we got that night, and I want to leave another business and another person the opportunity to feel the amount of PRIDE that I certainly felt that night and, if I am honest, since in the business realm.

Pride is something that I believe I can tap into at any moment; if ever I get down and forget how far I’ve come I simply remind myself of that night, of that win and I smile and say to myself, “That night you won Small Business of the Year 2013; you have nothing to be down about so get back up and follow your dreams”. So, think about it, what is your proudest moment? It doesn’t matter what it was / is, it simply matters that you are able to take yourself back into that moment, to step into that pride, that feeling and bring that feeling into your now, to remind yourself of how you felt and bring back that feeling of pride. When you bring that feeling back into your now it simply reminds you what you are capable of. It can also remind you that you can feel those feelings by simply making a choice to feel them. The more we think about something, the more we link the neurons in our brain to them and the more we link those the easier it is to think the thoughts. We, as humans tend to link these neurons to the negative and therefore we keep on linking back to those kinds of images and thoughts, what we don’t like, that time that someone wronged us, or something wrong happened, or how something made us feel bad. Then we think of another and another and pretty soon those feelings consume us, and we feel bad. The only way you can get good at ANYTHING is to practice repeat. Practice repeat, but remember practice makes perfect and it also makes permanent, so if you are practising focusing on what’s wrong, you get perfect at doing that, and it becomes a permanent way of being for you. So, if you want to change your feelings from thinking about and focusing on what makes you feel sad or bad to thinking about what makes you feel proud and glad then start now, start changing your focus, start catching yourself and practising focusing your attention towards what you DO WANT, WHAT MAKES YOU FEEL GOOD, WHAT YOU ARE GRATEFUL FOR AND, MOST OF ALL, WHAT MAKES YOU FEEL PROUD. I absolutely promise you that you will just get better and better at this and eventually you will rewire your brain to a new way of thinking and a new way of being; one that makes you feel good, one that makes you feel alive, and one that makes you feel PROUD. f

GROW YOUR BUSINESS by getting rid of all your good customers There’s an old sales strategy to help create good customers, which is ‘under promise and over deliver’. The problem with that is that you don’t want good customers in your business. Good customers may be good for a while, but when there’s a sale on somewhere else or a lower price they’re gone like the wind. Instead, the sales strategy that you want to adopt is, ‘overpromise and deliver way more than that’. Or a simpler way of stating that is take pride in what you do by adding value over and above what the customer expects. When you do that, you create LOYAL CUSTOMERS. Creating loyal customers will help you grow your business three-fold automatically: 1. Your customers come back 2. When they have more money to spend, they will spend more money with you 3. They tell their friends The great part about taking pride in adding value to your customer is that it doesn’t mean more work or that it costs you more. What it really is, is about creating a feeling. The power behind that is that people don’t buy your products, services and ideas. They buy how they FEEL about your products, services and ideas. So, what they’re really buying is YOU. It’s a transference of feelings and that’s one of the extra benefits of taking pride in adding value to your customers; it feels good to do that. ca www.kurekashley.com

ABOUT KUREK Kurek Ashley is a world-leading Success

Coach and Speaker. Working in over 17 countries around the world, he proudly calls the Sunshine Coast home. He is recognised as one of the premier experts in personal and professional development, selfdiscovery and peak performance. Kurek is also the author of the #1 international best-selling book, ‘How Would Love Respond?’ www.mattersmagazine.com.au 9

VIZION GROUP

If you’re looking to build your property portfolio quickly,

CONSIDER BUILDING TWO AT ONCE BY VICKIE MAGIC

Have you ever considered buying an immediate cash flow positive property that has equity the second it’s finished? What exactly does that mean? Could it be possible for you? After a long time in the oil and gas / mining industry, Paula and Denis Harris decided to build themselves a duplex; they loved the idea of two at once. They enjoyed their business, but their real passion was property. After building their portfolio to a pretty healthy number of properties, a few of their friends started asking them to help them get started. They obliged, of course, and their friends said, “Wow, you guys are fantastic at this, why don’t you set up a business?”. As they say in the classics, THE REST WAS HISTORY. Paula and Denis joined forces with Tracy Drent, who was experienced in development. Tracy and Paula initially worked in the business day to day, but the three of them pooled their knowledge to create a vision for the future. They called that vision, THE VIZION GROUP. A few short years later Denis gave up his FIFO job and joined the business full-time. They find that the three of them work exceptionally well together and complement each other’s skills.

Their business, VIZION GROUP, helps their clients build a portfolio of properties in a very short space of time. They specialise in duplexes, so that means every property soon after completion becomes two. Paula explained that by 10 ISSUE 90

applying for a strata title on the properties on completion, they immediately gain an equity of around $80,000 to $150,000, depending on the area and configuration of the duplex. This then means that the client can use that equity as a deposit on their next property, so there is no need for the clients to have to save up a deposit each time to begin building their next property. So, what EXACTLY is a duplex? The true definition of a duplex is simply two dwellings that are separated by a joint fire wall. What is strata title? At completion of each duplex we apply for strata title, which means basically that they are then two separate titles, which in turn means that the properties can be sold separately if need be. This forces value into the property because they can then be valued as two separate properties and, of course, then sold as two separate properties.

Paula said, “At VIZION GROUP QLD, we DESIGN them, BUILD them, do all the NEGOTIATIONS, PROJECT MANAGE them, AND if need be we also organise PROPERTY MANAGEMENT” Paula went on to explain that they service FIVE quite different clients, who are loving this DUPLEX OPPORTUNITY. The first client is just looking to build their portfolio two at a time, where they rent out both the properties. Then there are children who are keen to live with (but not really live with) their older parents or a single parent that is on their own. So, the couple and family live in one side and the older parent or even parents live in the other.

IS IT TIME FOR A FRESH START?

This level of customer service definitely seems to be a point of difference that isn’t often found in any industry. Tracy, Paula and Denis are so proud of their reputation, but they are equally proud of the difference they get to make in their clients’ lives, helping them to become financially independent. One young man came to them when he was just 24. A FIFO worker from Perth. He wanted to maximise his disposable income. His friends were all buying cars and things, but he wanted to do something to help set himself up for this future and to take care of himself if the income dried up. After building the very first one, they strata titled it creating $150,000 equity, so he immediately used a portion of that as the deposit to build the next one. He is now 26-years-old and he owns four properties, and is about to purchase his third duplex, so that will be six properties in his portfolio in just three years. They are all positive cash flow and take care of themselves. I got excited about these real case scenarios. Tracy Drent, Paula and Denis Harris

The third scenario is where the mid to older parents live in one side and their divorced or separated son or daughter is in the other. There are first home buyers who live in one side and rent out the other in an attempt to pay off their mortgage quicker. Or just the astute home owner looking to up the ante on paying off their property, living in one and renting out the other like the first home owner. So, you can see that there is literally something for everyone, no matter what stage of life you are at. All in all, a lot of our clients are timepoor. They want someone that will do EVERYTHING from start to finish to remove the pressure of any decisions or anything that might take away their precious time. They are also looking for someone with the knowledge and experience to ENSURE that they find the RIGHT PROPERTY in the RIGHT LOCATION to ENSURE they are making MONEY from the GET-GO. After doing this interview I have to add that I personally became quite excited about the possibilities of how easy it might be to purchase a duplex and how quickly it could give me immediate equity and be cash flow positive. In fact, we have already been and had a look at one of the properties and think we may be on to a winner. What especially appealed to us was the fact that Paula said, after five years doing these they hadn’t had an unhappy client. They look after absolutely everything from start to finish and even beyond. Paula mentioned to me a client she had sold to

The next real case scenario is about an accountant from Melbourne. Paula said, “To begin with he was a little skeptical being that he was in Melbourne and we were here on the Sunshine Coast, but a client of his has referred him to us and he decided to give it a try. So, we did the first one for him and there was $140,000 in equity in it, and as soon as he could draw the equity out he did and built the second one, drew that equity out and we have just about finished the third which looks like having around $130,000 in equity. He is now telling us to hurry up and strata title it so that he can start the fourth. So that is six properties he currently has rented out, all positive geared, and it will be eight pretty soon. He is ecstatic as he didn’t see this as a possibility not very long ago”.

ANDREA KIRWAN-TAYLOR You want to change careers, but you just don’t have the skills you know you need. Sutherland Training are the specialists in computer training. Owner Andrea Kirwan-Taylor is passionate about the quality of the training provided. Since 2007 Sutherland Training have offered a broad range of courses with particular attention to quality for each individual participant. You will love the friendly and approachable trainers. Sutherland Training P: 07 5451 1737 www.sutherlandtraining.com.au

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This just means that you can grow a portfolio without having to save up for the deposits each time because they just keep using the equity from the previous build and often in the first instance using the equity from their own home, which they didn’t realise they could do to get the process going. Paula says that lots of people she talks to don’t realise they don’t need a cent to begin if they have equity in their home. A major point of difference is that Vizion Group sell a wholesale, not retail, duplex, so the owner is the one making the profits after strata titling, giving them the deposit on each new build.

Paula pointed out that the figures she presents to buyers are real, never even slightly ‘inflated’. Vizion Group Qld quite simply take the headache out of investing and offers unlimited, ongoing support for the life of the property. e www.viziongroupqld.com.au

We specialise in: Short one day computer courses (MYOB, Xero, Excel, Word, Project and many more) Accredited Certificate courses in BSB20115 – Cert II in Business BSB30415 – Cert III in Bus Admin BSB31115 – Cert III in Bus Admin (Medical) BSB40515 – Cert Iv in Bus Admin AND MUCH MORE

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SUTHERLAND TRAINING T 5451 1737 M 0419 797 932 www.sutherlandtraining.com.au www.mattersmagazine.com.au 11

SUTHERLAND TRAINING

years ago still reaches out to her for advice, and no matter how long later, they help their clients with all their property management questions and problems FOR LIFE. That’s virtually unheard of in this day and age.

I.T. MATTERS

WHAT’S THE RISK OF YOUR BUSINESS

BEING COMPLETELY ONLINE?

When I talk about your business being completely online, I am referring to having your company completely reliant on the internet for your accounting system, access to all your company files, POS systems, EFTPOS and telephone system and any other cloud-based programs your company is dependent on to operate.

This means if you have redundancy with your internet, which can be the 4G option or the additional NBN plan, you lower the risk of complete outage of your company.

Eventually the time will come in your business where you will be reliant on the internet to handle most of your company’s day-to-day activities so don’t wait, start planning now and avoid a potential high-risk situation. This can easily be implemented by your trusted IT advisor. m www.secureaccess.com.au

We would suggest two options and they are affordable when you evaluate the risk. • Install a modem router with a 4G backup plan so if the main internet line goes down, the 4G will run most of the company’s resources, except online phone systems. You can easily divert your cloud-based phone system to a mobile number until the internet is back online. • Install a firewall with an additional NBN internet provider. So, if Telstra is your main internet company, you would add another NBN plan with another provider so when the main internet goes down, it will switch over to the other provider.

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12 ISSUE 90

CORRIE ATTNEAVE Secure Access

Having been in the IT industry for over a decade, Corrie Attneave is always looking for the latest technology trends in order to design IT systems that allows businesses to streamline their processes. A key part of this is building relationships with clients who then become friends, and being considered a business partner who offers professional advice.

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FIRE UP COACHING

WHAT WILL MAKE YOU PROUD? When we coach people, we focus on helping them to gain perspective and stay present with what is possible for them. Only humans regret the past, blame in the present and worry about the future. It often takes someone else to get us to recognise and acknowledge our own strengths and potential, and get a plan down on paper so that we can track our progress. When we focus on all the areas where we are succeeding in life and take pride in our achievements, it helps us to override the brain’s natural tendency to track towards the negative. “Negative events generally have more impact than positive ones. For example, it’s easy to acquire feelings of learned helplessness from a few failures,

but hard to undo those feelings, even with many successes (Seligman 2006).” Buddha’s Brain, Hanson & Mendius 2009.

We accelerate our achievement of goals when we not only write them down but start visualising achieving them. At a recent conference of 300 people to which I was presenting, I asked who positively visualised themselves on a regular basis. Virtually no-one raised their hand. What a great opportunity it was to educate them all to the power of seeing and believing! This time of the year is a great time to take time out and imagine what you want for 2019.

WHAT WILL MAKE YOU PROUD? HOW DO YOU GO ABOUT ACHIEVING THAT? If you would like a free copy of a plan to make 2019 your best year yet, head to our website. ca

FIRE UP Coaching P: 1300 347 387 M: 0409 686 772 Kathy.McKenzie@fireup.com.au www.fireup.com.au

ABOUT KATHY Kathy McKenzie is recognised as a pioneer in the field of coaching in Australia having designed a Diploma of Leadership Coaching and

Mentoring ((NAT10714), and Certificate IV in Business and Personal Coaching (10547NAT) which are also International Coach Federation Accredited (ACTP) Studies and practical experience over 25 years give her a wealth of understanding of what it takes to really create personal or organisational transformation.

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14 ISSUE 90

LEGAL MATTERS

SEPARATION MISTAKES

YOU WON’T SEE COMING Christmas can be one of the most stressful times for families. Parties think they will stay together for the sake of the children for Christmas and until they return to school. It should therefore not shock you that January is historically the busiest time of the year for Family Law Solicitors. If you or someone you know is experiencing separation, these are some common mistakes to avoid: 1. Trying to embark on a war by taking an adversarial approach as opposed to looking at alternative dispute resolution including mediation, arbitration and collaborative law It is important to aim to resolve your matter by staying out of the Court room. You do not need to hire a solicitor to embark on a war to commence Court proceedings immediately. It is very common for family law clients to resolve their matter out of Court through mediation, arbitration and collaborative law, which saves money, time and heartache. Settling your matter through alternative dispute resolution is confidential and can be documented through a legally binding document, whether that be Consent Orders or a Binding Financial Agreement. 2. Reaching an agreement and not getting the agreement formally documented Often people can reach an agreement without the assistance of a solicitor and as such the agreement is never formally documented. Under the Family Law Act, to terminate financial affairs between parties there needs to be a Binding Financial Agreement or Consent Orders. If one of these documents is not executed between the parties then the financial relationship of the parties has not been terminated. If the financial relationship is not terminated, then a former spouse can bring an application against the other,

which will include all assets as at that date and not the date of separation. If one party has gone on to acquire further assets with a new partner, such as a new marital home, received an inheritance or won the lotto, then this can be problematic as these assets can come into the asset pool. 3. Making financial commitments before finalising your agreement property affairs It is a common saying, ‘don’t count your chickens before they hatch’. It is important to take a step back and process the separation before rushing in to purchase a new property, start a business or acquire further assets. This can put you in a vulnerable position and compromise your financial settlement. 4. Think before you react in sending messages or speaking to the children Sending text messages or emails before you have time to process your frustration and emotions can cause damage and later be used in the Family Court as evidence if required. Before you send the message or vent your frustration, put the phone down and walk away. Do not involve the children in your disputes with the other parent. This again can have a negative impact on your matter and cause damage. 5. Not getting the support you need Separation from your partner is a major loss which is said to be behind the loss of a child. It is important you take care of yourself. There are several people who can help you through divorce from professionals to family and friends. Consult your family doctor and ask for a referral to a therapist who can help you understand the grief process. It is important to remember to be kind to yourself and remember no matter how hard this period may be, you will get through this difficult time. This is an opportunity for you to create new adventures, dreams and move forward

We understand families, we have families too At Chomley Family Law we aim to help you reach a quick resolution whilst achieving a lasting agreement and avoiding high conflict situations. We offer the following services:

• Separation/ Divorce • Children/ Parenting rights • Defacto • Child Support • Binding Financial Agreements • Domestic Violence • Dispute Resolution • Grandparents Rights • Same Sex Relationship • Paternity You wouldn’t hire a plumber to change a light bulb. Why would you trust anyone but an alternate dispute solicitor with your most precious asset, your family?

to that next chapter of your life. m www.chomleyfamilylaw.com.au

MICAELA CHOMLEY Chomley Family Law

Micaela has practised exclusively in Family Law since graduating with a Bachelor of Commerce and Law in 2009. She has since completed her Masters in Family Law and is passionate about getting results for her clients without long drawn-out litigation.

1300 CHOMLEY (1300 246 653) CALL MICAELA (07) 5413 9215 E: micaela@chomleyfamilylaw.com.au www.chomleyfamilylaw.com.au

www.mattersmagazine.com.au 15

LOCAL MATTERS

iT SALES AND SERVICES with Adrian Pye

GET THE ‘iT’ FACTOR People are the foundation of any great organisation. You wouldn’t be where you are today without committed employees and loyal customers. QUESTION: How can you support your staff, retain customers, increase revenue, grow your market share and remain flexible in a changing landscape? ANSWER: Responsive, secure and advanced iT infrastructure is the best investment you can make - now and for the future. Keeping up with technological advancements can be overwhelming, and you can’t be an expert in everything. You need reliable and trustworthy iT advice, planning and management services you and your people can depend on. Our promise is that we will deliver better service based on solid collaboration, extensive industry knowledge and a strong commitment to quality improvements within your iT environment. iT Sales and Services focuses on your iT, so you can focus on your business growth. Our experienced team works with you to guide your technology strategies, helping you align them with your business and process strategies. We provide strategic, architectural, operational and implementation planning for all your iT needs. iT Sales and Services Ph 07 5551 6070 Email adrian@itsas.com Web www.itsalesandservices.com.au

16 ISSUE 90

FINANCE with Marilyn Brayshaw

VITAMIN SEA

with Joanna Kristoffersen

FIRST TIME BUYERS TIPS

CHOOSE YOUR OWN HEALTHY LIFESTYLE

Before you decide to purchase your first property there are several things to consider, including current personal circumstances and financial status. Here are two areas that need to be considered in today’s lending environment.

Five reasons you should get out there and enjoy the ocean on a jet ski today!

BUDGET AND CASHFLOW: Lenders are now looking more closely at how you spend your money, so set a budget and stick to it. Being able to show a record of good saving habits will aid in getting your loan approved.

2. FISHING JUST GOT CONVENIENT! Fishing from your jet ski allows easy access to prime fishing locations.

KNOW YOUR LIMITS: Work on how much you can afford, rather than how much you can borrow. Consider buying something smaller so you can pay off your debt faster, rather than stretching your budget and getting into trouble down the track. A home loan that you can afford comfortably now and in the future is important. Extra cash each pay cycle could assist with renovations, extra repayments, or the option to have a family holiday and enjoy your life, which makes sense for both your wallet and your mental wellbeing. Astute Financial Management Pty Ltd Ph 0414 789 665 Web astutefinancial. com.au/members/mooloolaba/ ABN 59 093 587 010 Australian Credit Licence Number 364 253

1. FAMILY FUN. The ocean becomes a giant playground for these high-performance personal watercrafts; the diversity of activities makes it a game-changer for all age groups!

3. FITNESS. Cardio work-outs, ab-toning, balance and improved coordination are just some of the benefits of jet skiing. 4. STRESS RELIEF. Splashing in the water is a stress reliever in itself! Adding a jet ski requires your focus to be on operating the craft, allowing your worries to essentially wash away! 5. ECONOMICAL. Owning a jet ski is more economical than a boat, with less ongoing costs. You can own a jet ski from just $5 a day*! Whether you want to get your heart racing with adrenalin, spend time with family, fish or enjoy island adventures, the team at iJetski will steer you in the right direction. With years of experience riding and servicing jet skis, we’ve got the answers. *Based on finance on current stock in store.

iJetski Ph 07 5443 9653 Email info@ijetski.com.au Web www.ijetski.com.au

LOCAL MATTERS

MAKING FITNESS FUN

HR PLANNING

with Kerrie Smith

with Kate Brown & Mandy Ward

DO YOU LOOK IN THE MIRROR AND FEEL PROUD OF WHAT YOU SEE?

CASUAL OR PERMANENT? NEW RULES MAY APPLY

If the answer is ‘yes’, that’s fantastic, but so many people don’t.

Many small and medium-sized employers believe casual staff are easier to hire, fire and manage, and lean towards this form of employment.

We stay on track for a while, we exercise and eat well, then almost without warning, that sense of pride is lost, and we don’t like what we see. What went wrong? What can you do to feel great again? You can decide to do something different! Now is the time for change. If you always do what you’ve always done, you will always get what you’ve always got. Take on an accountability coach, someone to walk beside you every step of the way to guide you and encourage you on this journey towards a happier healthier you. If you are ready to feel that PRIDE that you feel when you are at your best, maybe it’s time to put a personal trainer to the test. Moxy will get you there. Moxy Fitness & Life FB facebook.com/moxyfitnesslife/ Mob Ph 0419 703 898 Email moxyfitnessnlife@gmail.com Web www.moxyfitnesslife.com.au

In a recent decision by the Fair Work Commission, however, 85 awards have been amended to include casual conversion clauses - or the right for certain casual staff (those employed on a regular and systematic basis) to formally request their employment status be changed to permanent. Additionally, the Federal Court recently found that an employee was not engaged as a casual and was entitled to leave accrued over the term of his employment, even though he had received a 25 per cent casual loading. The Court confirmed that determining whether or not an employee is a casual will come down to the particular facts of each case. Not exactly clear, is it? For employers with casual employees, it is advisable to seek advice on the implications of these changes. If you need help understanding the risks to your business, and assistance and advice in effectively managing your casual workforce, contact Suncoast HR Services for a free consultation at www.suncoasthr.com.au Suncoast HR Services Kate Brown & Mandy Ward Email info@suncoasthr.com.au Web www.suncoasthr.com.au

RECONNECT LEARNING with Shawn Osborne

FEAR: BREAK THE ILLUSION Self-esteem is very important. I know it’s an old chestnut, and you’re probably thinking ‘not another guru telling me what to think’, but there have been so many occasions where I have taken a group of participants on training, educational or leadership programs and the first words to come out of their mouth are: “I can’t do this”! As earthly beings we all have a vast array of fears and insecurities to face and they can be daunting. I’m here to tell you that, from the dozens of programs I’ve organised, people will usually be massively relieved that their illusion of fear is vastly different to the reality. I teach them it’s a slow process and its progress. And it needs to be facilitated in the right way, with experienced and supportive trainers willing to help you overcome those massively limiting beliefs. Maybe you’d like to attend one of my ‘Fear: Break the Illusion’ programs for yourself? Reconnect Learning Australia Ph 0490 085 029 Email shawn@reconnectlearningaustralia.com.au

www.mattersmagazine.com.au 17

LOCAL MATTERS

RUMBA RESORT with Greg Jackson

MEET GREG JACKSON After studying for a Bachelor of Business and majoring in Hospitality, I kicked off my career with Accor Hotels, in Food and Beverage and Conference and Events. Whilst I was Restaurant Manager at ‘Charlie’s’ at Novotel Pacific Bay Resort, I was lucky enough to be chosen as one of Accor’s National Management Traineeship interns. Over the next two years, I was trained in all management roles, across three properties: Ibis Melbourne, Sofitel Melbourne on Collins and the Ibis and All Seasons in Auckland. Having successfully completed this intense training, I became Front Office Manager of Mercure and Ibis Brisbane and enjoyed eight great years with Accor, before moving into a management role with Strata title properties and opening two brand new hotels in Brisbane. It was time for a sea-change! Moving to Noosa I became Front Office Manager in a 5-star resort, which led to the role of Building Manager, where I remained for two years. I am now the Operations Manager for the 5-star Rumba Beach Resort in Caloundra. Rumba Resort Ph 07 5492 0555 Web www.rumbaresort.com.au

18 ISSUE 90

PHOTOGRPAHY with Mike Korsos

BRANDING & MARKETING with Craig Levitt

TRUE VALUE OF FINE ART PRINTS

THE POWER OF BUSINESS METRICS

Taking photographs is one of the most captivating and exciting activities of our time. We take photographs so that we can remember those treasured memories, and printing is a traditional way of keeping those memories.

How many of you today, if I asked you, could give me the following information about your business?

BUT HOW LONG DO THE PRINTS LASTS? To preserve your prints for as long as possible for future generations to enjoy, Fine Art Printing is definitely the way to go. This will both enhance and preserve your photographs. For your print to be perfect, it requires the use of quality materials, coupled with real experience in printing to deliver the best-looking prints possible. As a Fine Art Printer, we can guide you through the process of choosing the right type of paper, help you with sizing and recommend the ideal finishing options. KORSOS Photography Ph (07) 5373 7619 Email photo@korsos.com.au Studio Shop 1/65 Currie St, Nambour, QLD Web www.korsos.com.au

• • • • • • • • •

Sales Revenue $ Gross Margin % Net Profit Margin % Sales Growth YTD $ Cost of Customer Acquisition $ Customer loyalty and retention % Qualified leads per month # Lead Conversion Rates % Customer Satisfaction %

I firmly believe that knowing your numbers is the number one way to grow a business and keep your dream alive. When you started your business, you set out to change the world with your product or service and you embarked upon the adventure of being a business owner. I bet you have encountered a few challenges and surprises along the way. Maybe, those hiccups put your dream on the slow track and you’ve lost a little of your drive. It is one thing to have a dream, it is another to have a plan that supports that dream and allows it to flourish. The truth is, business success depends on support and knowing your numbers. If you’re not good at reading numbers, have someone take a look over them for you. Perhaps your accountant or business consultant or coach. Put a new perspective on your business. Life & Wealth Academy Mob 0414 681 189 Email craig@lifewealthacademy.com.au

LOCAL MATTERS

LGSM ACCOUNTABILITY TRANSFORMATION SERVICES

with Sally Gatt (Matterson) and Lucas Gatt

LOSE BELLY FAT BY CONTROLLING THIS HORMONE One of the most important hormones to get a handle on, if your training objective is losing belly fat, is insulin. This hormone’s role is to transport energy from carbohydrates in the form of glucose to our muscles. Too much insulin in the body from too many high insulin response carbohydrates causes the body to store fat. After a while this can lead to a hormone imbalance called insulin resistance. Insulin resistance means insulin will stop doing its job and your ability to metabolise carbs for energy will decrease dramatically. In short, it will become harder and harder to lose fat if we have produced too much insulin over an extended period. Promote insulin sensitivity (the opposite of insulin resistance) by choosing the right carbohydrates, starting a strength training program and increasing good fats in your diet such as nuts and seeds. Once you start to control insulin production in the body you can then start to tackle those stubborn areas of belly fat. LGSM Accountability Transformation Services Ph 0400 366 342 FB lgsmaccountabilitytransformationservices Web www.sallymatterson.com.au

BUSINESS

WINDOW COVERINGS

with Melissa Austin

with Marilyn Black

ATO GRINCH: REWARDING TEAM & CUSTOMERS

PROUD LOCAL MANUFACTURERS

‘Tis the season for gifts to be exchanged, parties to be hosted, wining, dining, trimmings and bar tabs aplenty; a time to celebrate your team and your customers. But beware the ATO grinch!

At Harlequin Blinds and Security, we’re proud of being able to manufacture and supply locally made products from our factory right here on the Sunshine Coast. Looking after the locals, their homes and businesses, from our factory, means Harlequin is always there when required.

When it comes to employees, parties and gifts that are less than $300 including GST in value will NOT be subject to Fringe Benefits Tax (FBT). However, you cannot claim a tax deduction or a GST credit. When it comes to clients, parties and gifts won’t be subject to FBT. However, if they are entertainment in nature (dinner, movie vouchers and so on), you cannot claim a tax deduction or a GST credit. So, how can you reward your customers in a tax-effective way? The ATO generally accepts that ‘non-entertainment’ gifts to your customers, such as wine, flowers and pens, will be tax deductible. Another win-win idea is to make a donation on behalf of your customers. It is tax deductible and celebrates the spirit of giving at this time of the year. Best wishes to you and your team this festive season. Brilliance for Business Ph 07 5437 7624 Email melissa@brillianceforbusiness.com.au

Being a member of Fashionline - an Australiawide association of blind manufacturers – we offer our customers access to the quality, range and prices of a national company whilst delivering the customer service and reliability of a local company. We manufacture and supply the most comprehensive range of blinds, awnings, security, shutters and curtains, which means more choice and the best prices for customers. Before visiting a national supplier, give us a try and allow us the opportunity to impress you. We are confident that we will, and we guarantee you won’t be disappointed. We are so proud of the level of satisfaction we give our customers, offering great choice and great service with the best quality you can find, all at surprisingly affordable prices. Harlequin Blinds and Security Ph 07 5476 9888 Web harlequinblindsandsecurity.com.au

www.mattersmagazine.com.au 19

MONEY MATTERS

BE THE CHANGE - Create A Better Financial Outcome The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry was established on 14 December 2017 and the final report is due early next year. The Commission’s work has uncovered extensive misconduct by financial services.

HERE ARE THREE TAKE-OUTS SO FAR:

1. There’s a culture of greed at the heart of our institutional financial system 2. There’s no tough cop on the beat 3. There’s going to be some changes WHY DID IT HAPPEN?

Too often, the answer seems to be greed - the pursuit of short-term profit by the institutions at the expense of basic standards of honesty. The issues and culture in the sector were cultivated over a long period of time; they were all on the same corporate wheel, peddling vigorously because they could and got away with it. • Selling became their focus of attention, and too often it became the sole focus of attention • Products and services multiplied as Banks searched for their ‘share of the customer’s wallet’ • From the executive suite to the front line, staff were measured and rewarded by reference to profit and sales

WHAT SHOULD YOU DO ABOUT IT?

The financial Institutions are the backbone of our national financial sector and one of the largest contributors to the national economy. This means none of us want it to fail; economically the flow-on effects would be nearcatastrophic. But as consumers, we CAN help create change, we CAN have a positive impact on the sector. • Be proactive and seek out local financial service providers where integrity and ethics are integral to their place in the community. They are more likely to have their client’s best interest at heart. • Where possible, give preference to independently positioned service providers BY DOING THIS, YOU CAN TAKE PRIDE IN KNOWING THAT YOU HAVE ACHIEVED TWO THINGS:

1. You have actively sought out a better solution for yourself AND 2. You have helped bring about and sculpt change that is well overdue. www.archfp.com.au

• When misconduct was revealed, it either went unpunished or the consequences did not reflect the degree of seriousness WHAT CAN BE DONE TO PREVENT THE CONDUCT HAPPENING AGAIN?

It’s clear that personal and institutional pursuit of profit has led banks to break the law and exploit their loyal customers. Having been exposed, Australia’s biggest institutions are now trying to ‘clean house’ ahead of the final report. • We have seen a range of announcements including new programs for refunds to and remediation for consumers • The abandonment of products or practices • The sale of whole divisions of financial business divisions • New and more regulations, changes in industry structure and industry remuneration

The law already requires entities to ‘do all things necessary to ensure’ that the services they are licensed to provide are provided ‘efficiently, honestly and fairly’. So tighter laws may not be the answer, more resources for the regulators and fines big enough to act as a deterrent may help.

Disclaimer: This information has been prepared by Financial Planners Alliance Pty Ltd, ABN 89 610 060 985: AFSL 485276. Financial Planners Alliance Pty Ltd, Arch Financial Planners and Jayne Graving accept no obligation to correct or update the information or opinions in it AND accepts no responsibility for any loss suffered by any person arising from reliance on this information.. This information does not take into account your objectives, financial situation or needs. Before acting on this information, you should consider whether it is appropriate to your situation. It is recommended that you obtain financial, legal and taxation advice before making any financial investment decision.

JAYNE GRAVING Arch Financial Planners

Jayne is a Certified Financial Planner, holds a Graduate Diploma in Financial Planning and brings a unique blend of qualifications, competence, ethics, passion, genuine client care and 22 years of experience to her Independent Financial Planning practice. The value this provides is evidenced by Jayne’s loyal long-term clients and the collaboration with local professionals. Jayne’s membership and involvement in industry bodies, demonstrates her commitment to best practice solutions and professionalism. Bespoke, individualized portfolio management is a highly regarded, specialized service.

THE TOP THREE EXCUSES FOR NOT SEEING A FINANCIAL PLANNER THEY WILL BE MORE CONCERNED ABOUT SELLING ME SOMETHING THAN GIVING ME GOOD ADVICE. I’M NOT SURE I CAN TRUST THEM. FACT – We are Independent (no commissions), there is no conflict between what is best for you and the advice we provide. THEY WILL BE TOO EXPENSIVE. FACT - To ensure value, advice costs are relative to your situation and the services to be provided. You will also have the peace of mind that you are making smart decisions and potentially avoiding very costly mistakes. I CAN ALREADY GET ALL THE INFORMATION I NEED. FACT - There is an enormous amount of information and misinformation. Unless you have the time and expertise to understand the differences and how to apply many decisions to give the maximum benefit to you, then you are at risk.

Email us at info@archpf.com.au for your copy of our Research Paper

Three Imperative FACTS You Need To Know About Smart Investing 07 5452 7455 info@archfp.com.au www.archfp.com.au

20 ISSUE 90

SUCCESSFUL IN YOUR LIFE The Law of Attraction states that like attracts like; meaning we get more of who we are! So, if success is your goal, then it will help to feel successful to attract success.

5) Become as generous to the world as you would have the world be with you. Don’t stop the flow of abundant energy by hoarding your abundance and success; keep it moving. Use your success and abundance in the service of others. If you think it’s limited, it will begin to appear that way in your life. We become what we think!

HERE ARE SIX WAYS TO FEEL SUCCESSFUL:

6) Develop an attitude of gratitude for all that is good in your life. Be thankful and filled with appreciation for all the small successes you’ve had in your life. I like to keep a daily journal, so I can write each day the good things that happened for which I’m grateful; even tiny things, like the lilac petals of the Jacaranda tree showering my car like wedding confetti! I write about everything that makes me feel good and lets me know I’ve had another successful day! Be grateful even if what you desire hasn’t happened yet. The energy and thoughts that create success and abundance are within you.

1) See the world as an abundant place. When you change the way you look at things, the things you look at change. Become receptive to a world that provides, rather than one that restricts. You’ll see a world that wants you to be successful and abundant rather than one that conspires against you. 2) Stay in an attitude of allowing. Allowing means in harmony and alignment with what you desire. An attitude of allowing means you ignore efforts by others (or the voice in your head) to dissuade you. When you are in an attitude of allowing, all resistance in the form of negativity or doubt is replaced with simply knowing you will achieve your goals. Picture the abundance and success you want as already yours and don’t let anything compromise that belief. 3) Initiate actions that support your feelings of success and abundance. The key word is ‘actions’. Act on those passionate emotions as if abundance and success were already here. Speak to strangers with passion in your voice. Answer the telephone in an inspired way. Do a job interview from a place of confidence and joy. Read the books that mysteriously show up and pay close attention to conversations that seem to indicate your being called to something new.

SUCCESS MATTERS

STEPS TO FEELING

So many great writers and educators remind us constantly that we are what we think; we become what we think about. Everything we are tomorrow is a result of our thoughts today. Change your tomorrow to the one you want to have today. m www.setforsuccess.com.au

4) Remember that your success and abundance will benefit others and that no-one lacks abundance because you’ve opted for it. Through your success the more you’ll have to share with others.

YVONNE RUTHERFORD Set for Success

Yvonne has been empowering business owners for as far back as she can remember. A passionate business coach and entrepreneur whose results speak for themselves, Yvonne can give you the tools to take your business to the next level. You don’t have to struggle alone.

YOU KNOW WHAT YOU WANT, BUT YOU ALSO KNOW YOU NEED HELP TO GET IT!

WE OFFER:

YOU DON’T HAVE TO DO IT ALONE, AT SET FOR SUCCESS WE ASSIST YOU EVERY STEP OF THE WAY ON YOUR ROAD TO SUCCESS.

Set for Suc Success mindset workshops / seminars Get Set for Success three day workshops at Hidden Gem Retreat incorporating mind, body and soul; Success life retreats (including Shinrin- yoku (forest bathing) Achievement of success in areas of weight management and stress management

Women’s empowerment workshops Relationship success coaching Public speaking success coaching Corporate success team building Motivational / inspirational speaker One-on-one success coaching School group workshops – aspire

Live the life you

CHANGE YOUR ACTIONS AND YOU CHANGE YOUR OUTCOME! CHANGE YOUR THOUGHTS AND YOU CHANGE YOUR WORLD! CONTACT US TODAY AND MAKE THE CHANGE

P: 0401 168 923 / 0424 514 267

Set for Success

Live the life you love

ACN: 625 530 761

E: SET4SUCCESS.QLD@GMAIL.COM www.mattersmagazine.com.au 21

PROUD RESIDENTS of the beautiful

SUNSHINE COAST 22 ISSUE 90

The Sunshine Coast is quite possibly the best place to live on the planet. HOW PROUD ARE YOU ABOUT WHERE YOU LIVE?

Over the next few pages we will share some questions and answers with some local business owners about what fulfils them.

PRIDE FEATURE

LOVE AND FULFILLMENT

INSPIRE JEWELLER’S SPARKING SUCCESS To Hold & To Have may have won numerous awards, but it’s owners Shiree Hobson (right) and Jo Saxelby’s (left) love of creating custom-designed hand-made pieces for their customers’ special moments that gives them the greatest satisfaction. Jo explains:

What is your personal definition of the word pride? We prefer the word ‘thankful’. Shiree and I come from humble, working-class backgrounds and recognise that many people have contributed to our success. We’re thankful for our customers, our staff and the work they do. At a recent meeting we handed out a postcard saying, ‘Stay humble, work hard, be kind’, and that sums up our business ethos.

What is something you are really proud of? We’ve won Jewellers Association of Australia awards in 2014 and 2017, in the bride-to-be and precious metals categories, and were invited to Hong Kong for world titles in 2014 and for 2019. We won best small jewellery retailer in Australia in 2015 and are currently finalists in the Sunshine Coast Business Awards. The awards are exciting, but we’re most fulfilled by making and restoring beautiful jewellery. For example, we recently had a mother and daughter in store. It turned out the 95-year-old mother was choosing a Christmas gift – possibly the last she would give – for her daughter. It was a precious moment; she wanted to buy a present that her daughter would remember her by. We have moments like that fairly regularly, where you know a piece of jewellery is much more than a decoration – it’s a signifier of so much emotion.

What are the top three factors that have helped contribute to the success of your business? Number one would be authenticity. Shiree and I are very real with each other and with our customers. We do business the way that we do life. Running a business is hard enough but trying

to do something that isn't natural to you is an uphill battle. The second one is working hard. We work exceedingly long hours and we love every minute. The third would be doing what you love. Shiree and I love what we do and love doing it in a way that communicates who we are.

Who is your greatest inspiration and why? There are two. The first is my parents. I grew up on a farm in Palmwoods, and my parents not only worked hard, they were very service-oriented. For example, we always had people in need that my parents had taken in living in my home. My parents are very unassuming and non-judgemental. The other one is my daughter Ella. She’s 13, gorgeous and incredibly intelligent. I home-school her in the shop and she does all our Xero processing as well as her school work. She’s very artistic and scientific and a massive inspiration to me.

What is your point of difference in the market? Our main point of difference is specialising in customdesigned hand-made jewellery. You can look through a glass window and watch the pieces being made onsite. Another difference is our level of personalised service. We have a dining room table where you sit with us and have a cup of tea. We’ll listen to your heart’s desires and give you advice and a technical opinion, and work with you to meet your needs, timeline and budget. No piece of jewellery leaves our store unless you’re 100 per cent happy with it.

Is there anything else you would like to share? To Hold & To Have values love. Love is fundamental to all relationships – with yourself, others and the environment. That doesn’t make us weak – love fights for what matters, it guards and makes sacrifices. This governs our work ethic and is reflected in our commitment to our customers.

What is your favourite beach on the Coast? Mudjimba is probably my favourite. Every Sunday morning, I head to a beach and photograph the sunrise. It's how I finish my week and start my week. f www.toholdandtohave.com.au www.mattersmagazine.com.au 23

PRIDE FEATURE

PROUD RESIDENTS OF THE BEAUTIFUL SUNSHINE COAST

KENDAL MORTON IS JUST

BEAMING WITH PRIDE What is your personal definition of the word pride? Pride is reflecting on what our team has achieved, not just meeting our goals but exceeding them! It is a feeling of contentment, fulfillment and gratitude where you set out to do something and didnâ&#x20AC;&#x2122;t stop despite all the challenges and long hours.

What is something you are proud of? I am so proud of the entire Home Care Assistance team. The staff in the office are fabulous and dedicated to our mission and values. The carers are so inspirational and blow me away with their ideas and commitment to their clients. I would love to think that I could have carers like them if I needed it.

What are the top three factors that have helped attribute to your business success? Hard work, authenticity and positivity. Our clients know that we are transparent, honest and approachable and this mentality means that clients are retaining choice and control over their lives. We have a big focus on quality of life and we will bend over backwards to make sure that relationships are equal, positive and ultimately leading to personal happiness and goal setting. This means our clients are supported to live the life they want as they age.

Who is your greatest inspiration and why? My children are my inspiration, Coty, Rafe, JJ and Tula. They keep everything in perspective and make life fun and funny! Kids have a way of pointing out what is truly important without over complicating matters.

What is your point of difference in the market? We are so customer service focused in our approach to providing services. We are so lucky to have so many wonderful people that have chosen to have us as a service provider and we want to know their story and their values. We run 24/7 and offer the flexibility to meet their needs. We are totally dedicated and passionate about the issues this industry is facing.

24 ISSUE 90

What is your favourite beach on the Coast? Kings Beach is absolutely spectacular and has a great vibe for just hanging out with the kids. Having said that, there are so many to choose from and Currimundi Lake is pretty special, too.

More about Home Care Assistance Home Care Assistance continues to grow and make a difference to the lives of others. It is a highly competitive industry and we encourage everyone to pay attention to the issues the Aged Care Sector is facing, as it does affect us all, if we are lucky enough to make it to this age. f www.homecareassistancesunshinecoast.com.au

VICKI STEWART

OF STEWART PROPERTY

What is your personal definition of the word pride? We have to be VERY careful not to make pride all about ourselves. We can be proud of our achievements and knowing that we are good and worthy people, but never forget that without the love and support of others, we would not achieve a lot of what does get done. All too often we take pride in others’ achievements, and not our own, and this is because we may have helped them reach their goals by mentoring or general support. But it was they who put the hard work in and by doing so, were able to reach their heights. My personal definition is that if we can help others achieve their goals, that is something to be proud of.

What is something you are really proud of? I am most proud that through hard work, dedication and perseverance, we have built a solid and successful agency, which has a reputation of honesty and integrity, without ever losing our moral standards and commitment to our clients, and I am over the moon proud of my team – the secret of success is to surround yourself with the best people, and that l have done.

What are the top three factors that have helped contribute to your business success? 1. Knowledge and experience in our industry and understanding the local real estate market, and never forgetting who we work for. 2. Surrounding myself with the best of the best, the most professional team on the Coast! Without our current team and our past team members, we would not have been able to achieve our goals and keep our good reputation. 3. Continuous team training and implementation of the most up-to-date information technology has helped us to be able to provide the best service to our sellers, buyers, landlords and tenants.

Who is your greatest inspiration and why? That is a hard one. My children (who are all grown men now) and family continue to inspire me daily. But a few mentors, not in the least David Crerar, who I have had the pleasure of working with over the past 28 years. He has been a great supporter of the team. His extensive experience and love of our industry, as well as the Sunshine Coast, has inspired me to build the best team and the business we have today. I am also inspired daily by the people I am blessed to work with - the admin team, the property management team and the sales team - they are the best of the best.

What is your point of difference in the market? In our industry it is important to build long-term relationships, and we do so with all of our clients. Through transparency and communication, we show respect for the enormous trust and responsibility placed on us by our sellers and landlords. When you list your property with Stewart Property, you list it with the whole team. We are extremely dedicated to acting in the best interest of all our clients, and never forget who we work for. Accountability and respect are important to us. As a boutique agency, we are able to adapt; we are not locked into a set system, which in many cases does not work for a particular vendor, so maintaining our independence is crucial to us.

What is your favourite beach on the Coast? You can’t beat my local beach at Mooloolaba. Ideal for the whole family. The rock pools are fantastic for the smaller kids to play in and as they grow, they can surf further down. And the Spit is fantastic for older and younger swimmers alike. It’s a special place. f www.stewartproperty.com.au

www.mattersmagazine.com.au 25

PRIDE FEATURE

PROUD RESIDENTS OF THE BEAUTIFUL SUNSHINE COAST

PRIDE FEATURE

PROUD RESIDENTS OF THE BEAUTIFUL SUNSHINE COAST

ST ANDREW’S ANGLICAN COLLEGE

WITH REVEREND CHRIS IVEY What is your personal definition of the word pride? Recognising that something a person is involved in has met or exceeded expectations, and that sense of ‘feeling good’ because this has happened.

What is something you are really proud of? My four children. There are times when they drive my wife and I to distraction, but I believe they are people of good character and integrity. I also enjoy spending time with them!

Who is your greatest inspiration and why? I have many people who inspire me in different areas of my life. However, my Christian faith means that the person of Jesus inspires me. Jesus always had

the needs of others at the fore. He demonstrated true humility in all he did. He inspired others to do extraordinary things. He spoke with love and authority. He managed to change the world after only three years!

What is your point of difference in the market? St Andrew’s aim is to do what we say we do in our promotion for every student, not just a select few to showcase. We try to value each individual student for their strengths and achievements, with a balanced approach of excellence to every aspect of education including academics, sport, creative/performing arts and the development of character both in service learning and spirituality. We aim for students to develop their own intrinsic motivation toward their learning and pursue mastery rather than a grade or an award. We can do this because we seek to value one of the most important resources of all: our staff. They enable us to pursue our strong focus on the positive relationship with students, which allows the students to achieve their personal best. It’s a positive culture, and we call it ‘the St Andrew’s way’. Our other point of difference is our extensive opportunities for experiences and learning outside the classroom. These are offered with the goal of being available to each and every student. Each opportunity doesn’t aim for the goal of success or for winning but uses the experience to build character strengths and lessons for life.

Is there anything else you would like to share? There is no disadvantage in choosing a regional education. We have many students come to us from large top-rated independent city schools and their reflection is frequently that their children have been offered more opportunities and an exceptional education with dedicated teachers and excellent facilities. Plus, the bonus of living here on f the Sunshine Coast with our wonderful lifestyle!

What is your favourite beach on the Coast? Little Cove. saac.qld.edu.au

SUNCOAST HR KATE BROWN & MANDY WARD

What is your personal definition of the word ‘pride’? I believe that the definition of the word ‘pride’ is to be able to put your hand on your heart and know that you’ve put in your very best effort.

What is something you are really proud of? Here at Suncoast HR, we’re proud of what we are building together. We are also very proud of our excellent team, a wonderful group of dedicated people with diverse personalities and capabilities. HR is such a broad industry and we are lucky to have some great specialists right across the field.

What are the top three factors that have helped contribute to your business success? Firstly, our husbands and families, who have been very supportive of our business. Kate’s husband, Josh, runs his own business. ‘Small Business Support’, and he helps us with all our marketing. Mandy’s husband is often called upon for tech support.

The second factor must be the amazing support we receive from our team, whilst the third is our approach to working with our clients. We believe that working inside our clients’ businesses, alongside their own teams, allows us to really understand their business and provide them with the best solutions around planning, systems, processes, compliance, performance management, team building and leadership programs

What is your point of difference in the market? Our point of difference is our flexibility. We can work with all types of businesses, from small to large, and we offer bespoke packages that range from phone support through to full-time support within a client’s business.

What is your favourite beach on the Coast? That’s difficult because they’re all so beautiful! The walk from Sunshine Beach through Noosa National Park and along the coastal trail to Noosa is probably the favourite. f suncoasthr.com.au

GARWOODS ESTATE AGENTS Theodora and David Garwood What is your personal definition of the word pride?

Upholding our status of achieving excellence in all our business transactions.

Knowing, in our hearts, we have achieved the best possible outcome for all concerned.

Who is your greatest inspiration and why?

What is something you are really proud of? Our great service and achievement to date as a husband-and-wife team.

What are the top three factors that have contributed to your business success? Sheer hard work Our determination to never give up when the going gets tough

Winston Churchill – utterly focused on the task at hand

What is your point of difference in the market? We focus on relationships, not transactions as most people forget what you say but always remember how you made them feel.

What is your favourite beach on the Coast? Noosa Dog Beach

garwoodsestateagents.com

www.mattersmagazine.com.au 27

PRIDE FEATURE

PROUD RESIDENTS OF THE BEAUTIFUL SUNSHINE COAST

PRIDE FEATURE

PROUD RESIDENTS OF THE BEAUTIFUL SUNSHINE COAST

CARMEL CROUCH

OF STEPS GROUP AUSTRALIA

What is your personal definition of the word pride?

What is your point of difference in the market?

The feeling you get when you know you’ve made a positive impact somewhere, somehow.

As a community organisation we choose not to offer services; instead we offer opportunities to our customers. Whether it be in training, employment or support we’re providing, we want to give all of our customers the chance to be the very best version of themselves.

What is something you are really proud of? Our community! We partner with businesses and individuals in the community on a range of projects and the generosity I’ve experienced is truly humbling. We work with some amazing locals who are sacrificing a lot to give back to the community they love.

Favourite beach on the Coast? Cotton Tree holds a special place in my heart. f stepsgroup.com.au

JACINTA ALKIN OF GRABROCK What is your personal definition of the word pride? Being proud of achieving a specific goal whether it’s personal or business.

What is something you are really proud of? Taking over this new business with my husband Jeremy and recruiting an amazing and energetic new vibrant team of abseil instructors.

Who is your greatest inspiration and why? My Dad, he was my mentor and guided me on how to become successful

in my career and business. His mentoring and guidance has helped me become the person I am today.

What is your point of difference in the market? Unlimited abseiling and the only sunset abseil operating on the Northern Sunshine Coast.

Favourite beach on the Coast? Alexandra Headlands; the beach stretches for miles, it’s amazing. I walk daily there! grabrock.com.au

MARK CUTHEL AND KYLIE PITT

OF COASTAL LANDSCAPE SUPPLIES What is something you are really proud of?

What is your point of difference in the market?

We have made our own course for our disabled son Daley, who amazes us

Our tight product quality and delivery guarantees are our biggest points of difference. As well, we have an incredible team in our business.

with his courage and joyful attitude.

Who is your greatest inspiration and why? Kylie’s father Keith Pitt inspires us. He has endured many hardships and proved that hard work and determination can overcome the biggest obstacles. 28 ISSUE 90

Favourite Beach We love Mudjimba Beach, which is the starting point of the annual Charity Island Swim. This year our fundraising team raised over $12,000 for the Nambour and Currimundi Special Schools, so it represents something important to us. f CoastalLandscape.com.au

White’s IGA are proud to bring you fresh and local food from our family to yours. Fresh and local food nourishes your family and the community!

EXCITING NEW Supa IGA Baringa, Aura opening mid 2019

White’s IGA National Retail Excellence Award Winners 2015 & 2016 White’s IGA National Community Award 2017 White’s IGA State Retailer of the Year 2015 & 2018

• BLI BLI • MOOLOOLAH • MT COOLUM • PEREGIAN BEACH www.whitesgrocers.com.au

www.mattersmagazine.com.au 29

PHN

GET THE RIGHT MEDICAL CARE FOR YOUR FAMILY There’s a free online tool to help you find the right medical attention, any time, day or night. Minor injuries and illness that occur outside of working hours can cause a lot of stress, particularly when families are constantly juggling competing demands. Thankfully, you can access a simple list of options for free, reliable medical advice, by visiting RightPlaceRightTime.com.au Central Queensland, Wide Bay, Sunshine Coast PHN General Manager, Robb Major said many people were unsure of where to go for help accessing medical services, especially for non-urgent issues. “As a parent I know that illness and minor accidents don’t always happen at convenient times and this can throw the family routine into havoc. Waiting in an emergency department is the last place I want to be in an evening,” Robb said. “That’s why I do a quick check online with RIGHT PLACE RIGHT TIME to see what our best options are. “The website helps you assess the urgency of your symptoms, find a local doctor who is open when you need them and helps you speak with a health professional before leaving the house. “We have a great health system on the Sunshine Coast, with a wide range of options outside of our hospitals. Getting the right care in the right place allows emergency department staff to deal with the real emergencies.” VISIT RIGHTPLACERIGHTTIME.COM.AU TO: 1. Check your symptoms online 2. Find a doctor open near you at any time 3. Call for health advice rightplacerighttime.com.au

YOU WILL PROBABLY LOSE YOUR TEETH WHEN YOU COMPARE OUR PRICING AND SERVICE Affordable Dentures Free Consultations Health Funds and DVA Provider Dentures Repairs While You Wait Home Visits Available

servicing the sunshine coast for 25 years Contact Glenn Downham on 5445 6333 or Mobile 0412 989 653 Shop 8/129 King Street, Buderim

30 ISSUE 90

HELP YOU BE FINANCIALLY FREE? At Vizion, we’re proud to be a part of many personal journeys, helping people achieve freedom through property portfolios.

Casey and Paul from Perth, Western Australia, built two duplexes with us after considering how they could add to their investment portfolio. With prices rising throughout NSW and elsewhere, they decided on the Sunshine Coast for their two properties. Using their savings for the deposit on their first duplex, they then used the equity they gained from the first to finance the second - now, they’re even looking at building a third duplex.

Trudi and Kristopher from Melbourne already had equity from their home and used it to put down the deposit on the property for their duplex in Burnside, Sunshine Coast, in 2017. They used the equity they gained from their own duplex to help their daughter and her husband with a deposit to build a duplex of their own. We love seeing how Vizion is helping clients gain a foothold in the property market and, in turn, helping their own families succeed. We are proud to be helping that happen for so many people.

ABOUT PAULA Paula is the Managing Director of Vizion Group Qld. Paula

has personally been investing in property for over 20 years, she is passionate about making a difference in the lives of her clients by helping them to grow their portfolios with positive cash flow and instant equity properties.

HERE ARE SOME NUMBERS SO YOU CAN SEE FOR YOURSELF:

TRUDI AND KRISTOPHER DUPLEX IN BURNSIDE, SUNSHINE COAST, 2017 • • • • •

Purchase price: $620,000 Valuation upon completion: $710,000 Equity uplift: $90,000 Weekly rent: $750 Rental yield: 6.2%

CASEY AND PAUL

DUPLEX #1 IN BEERWAH, SUNSHINE COAST, QLD, 2016 • • • • •

Purchase price: $577,000 Valuation upon completion: $660,000 Equity uplift: $83,000 Weekly rent: $710 Rental yield: 6.3%

DUPLEX #2 IN LANDSBOROUGH, SUNSHINE COAST, 2018 • • • • •

Purchase price: $625,000 Valuation upon completion: $760,000 Equity uplift: $135,000 Weekly rent: $780 Rental yield: 6.4%

Vizion Group QLD M: 0438 534 930 E: admin@viziongroupqld.com www.viziongroupqld.com ca

OVER 4,000 CUSTOMERS

LOCALLY DEVELOPED • LOCALLY OWNED • LOCALLY MANAGED OVER 4,000 CUSTOMERS

TIME SHEET SOFTWARE SOLUTIONS TO STREAMLINE YOUR PAYROLL PROCESS Contact us today 1300 309 339 sales@aussietimesheets.com.au

www.aussietimesheets.com.au www.mattersmagazine.com.au 31

VIZION GROUP QLD

HAVE YOU EVER CONSIDERED HOW A DUPLEX COULD

You can have the same carer each week who knows how to make your tea just right! Helping you live well at home: • Consistent carers • Choice and control for your care services • Low fees with no lock in contracts • 24/7 availability • Free in-home consultation

Roll your belly as tight as you can, starting at the loin end. Tie the roast with the twine, at regular intervals about 2-3 cm apart. Pour white wine, water and the rest of the spices in baking pan or dish. Place roasting rack in the centre. Generously season the roast with salt and cover with foil. Place on rack and bake for one hour.

PORCHETTA

with spiced apple, walnut and cranberry stuffing Serves 4-6

INGREDIENTS

METHOD

4kg Pork belly loin attached 2 Green apples 1 Small jar cranberry sauce 200g Walnuts, crushed 1 tsp Cinnamon 1 tsp Ground clove 1 tsp Ground nutmeg Sea salt Freshly ground black pepper 500 ml white wine 500 ml water Butcherâ&#x20AC;&#x2122;s twine

Preheat oven to 180 C. Mix all spices together and set aside. Place belly skin side up and score the skin, just cutting through the surface at 1cm intervals. Turn belly over and season with salt and pepper.

Remove foil from roast and return to oven for approximately 3 hours*. Rotate the meat regularly to ensure even cooking. Remove roast from oven to rest and remove as much salt as possible. Turn oven to highest temperature. Once reached, return the roast to the oven to create crackle; monitor carefully so it does not burn. Remove from oven and cool for 10 minutes. Ready to serve. ca * Approximately 1 hour of cooking time for every kilo of meat

Thinly slice apples without cutting into core. Place apples on belly evenly and sprinkle half of your spice mix over apples.

FRESH MEATS WISES ROAD

DUPLEX SPECIALISTS LIVE IN ONE & RENT OUT THE OTHER TO SUBSIDISE YOUR MORTGAGE!

Ph: 0438 534 930 admin@viziongroupqld.com www.viziongroupqld.com

facebook.com/viziongroupqld www.mattersmagazine.com.au 33

ALL ABOUT MEAT

Spread an even layer of cranberry sauce over the apples and spices.

BUSINESS TRANSFORMATION MATTERS

LOOK AT YOU,

READING A MAGAZINE INSTEAD OF SCROLLING AWAY ON YOUR PHONE! Congratulations on finding a less wasteful way to pass your time. Next thing you know you’ll be reading ‘War and Peace.’ Sadly though, most people aren’t like you. Gone are the days of the comically large newspaper that falls apart as you open it. Look around you; people hunched over screens. I must admit I smile whenever I see someone walking around with a book, so rare and rewarding is the sight. But with change comes opportunity. Let’s be honest, you can’t run a successful business in the modern world without maintaining an online presence. Developing your online advertising spin is difficult. With opportunity comes competition, and the internet-going public is fickle. Your online presence is vital. But how do you maintain it? There are a few things you need to keep in mind. The first thing is your website. Web design is vital to drawing in new clients. Ever seen what Facebook or Amazon looked like when they were first founded? It wasn’t pretty. Fashion changes. You don’t still have that perm or mullet anymore; at least, I really hope not! You need to keep your website up-to-date. Is it optimised for phones and tablets? Does it run smoothly and load fast enough? Does it look nice and read easily? An outdated website

could be costing your business big time. Web security is also vital. You need to ensure your site stays up-to-date or web browsers might think it hosts malware and block access. Of course, none of that matters if no-one can find your website. Ever Googled yourself, only to see 12 people with your name who’ve done way cooler things with their lives? It sucks, doesn’t it? Odds are the same thing is happening to your business. SEO ensures you shoot to the first page of Google and stay there. No-one goes three pages deep on Google, except desperate uni students the night an assignment is due (yes, I’m speaking from experience). Improving your SEO is the easiest way to massively increase your web traffic and give your profits a shot in the arm. Beyond that, it’s important to keep yourself in front of people. Social media is an excellent way to put yourself where people can see you without paying for ridiculous billboards or lame magazine adverts... except for this one. This one is awesome! But social media isn’t as easy as posting a selfie with your dog or uploading an outdated meme. Trust me, meme culture moves faster than any marketing team. You need to know when to post and how often to post. Too early or too late and you’ll miss your target audience’s peak web traffic. Post too often and people will unfollow. Post too little and people will forget you. It’s a science. m www.englanderdavis.com

KIRSTY ENGLANDER Englander Davis Englander Davis was co-founded by Kristy Englander and Glen Davis. Kirsty has 10+ years of business experience. Kirsty is one of the most in demand, high profile analysts in the world, focusing her skills on productivity, and system automation, and efficiency, she empowers business globally and teaches a technique she calls ‘three seconds of bravery’. Kirsty covers all areas of your business needs making her the ‘one stop shop for Human Resources’. Kirsty joins your business adventure and increases your productivity by 100% allowing you to make the crucial decisions that all business owners need to make.

ALWAYS JUDGE A WEBSITE BY ITS HOME PAGE A GOOD WEBSITE IS GOOD BUSINESS 34 ISSUE 90

Don’t Risk Your Property Sale With Just Anyone Introducing a fresh approach to real estate in Noosa. Founded by award-winning local real estate agent, Alex Harris, Noosa4Sale will change the way you feel about real estate agents. “Alex is the best agent we have ever used”. T & M Hall, Noosa Waters “Alex was exceptional. Achieved in three weeks what another agent could not in 5 years. I have no hesitation recommending her”. M Thomson, Noosa Heads “The most positive interaction we’ve experienced in over 20 real estate deals to date”. R & L Broadley, Tewantin “Without doubt, Alex is the most professional, hardworking, motivated and honest agent that we have ever met”. B & P Newbert, Noosa Heads “Never before have we had an agent work so hard and give us the ongoing feedback that Alex has”. S & K Reid, Noosaville “We’ve bought and sold 10 properties over the last 23 years and Alex Harris is by far the best agent we’ve ever dealt with”. A & C McKenzie, Noosa “The most professional agent in Noosa Heads”. J & H Lloyd, Noosaville “Not your typical real estate, Alex works incredibly hard and goes way beyond just doing her job. Without a doubt we would use her again and again”. C & A Thin, Tewantin “An amazing agent”. K. Wiliams, Noosaville “Alex was always a pleasure to deal with and is literally a breath of fresh air compared to other Noosa agents we dealt with. We have no hesitation in recommending Alex”. K & M Foster, Noosaville

ALEX HARRIS PRINCIPAL

0412 635 274

noosa4sale.com.au

Suite CA8, Noosaville Business Centre, 28 Eenie Creek Road Noosaville QLD www.mattersmagazine.com.au 35

36 ISSUE 90

WITH AINSLEY COOMBER FROM AUSSIE TIME SHEETS

ADVANCE QUEENSLAND is helping to drive the exponential growth of the Sunshine Coast’s Aussie Time Sheets. Through the Ignite Ideas Fund, Aussie Time Sheets has fast-tracked an emerging innovation which will help small businesses compete both nationally and globally and employ more people. At its inception six years ago, ATS was based in David Azzopardi’s family garage, where he and his wife brought to life their venture with countless hours of hard work and determination. The business now supports 11 staff members at a dedicated office in Pacific Paradise. “We are proud to announce we have been awarded an Ignite Ideas grant to help us develop and launch our new enterprise level of time and attendance software,” David said. “We had a vision of this software product being developed in five years’ time; however, the financial support from the Queensland

Government has enabled us to fast track this project. “Without the support of Advance Queensland, we may never have had the opportunity to lead our industry in revolutionising our timesheet solution.” The introduction of the Aussie Time Sheets Workforce TNA innovation is projected to increase software sales with the Ignite Ideas funding supporting the business in its software development. “As we launch nationally and internationally, increasing our customer base, we will need additional staff in all areas of our business. This growth will include administrative, sales and IT professionals,” David said. The success of this project will create a need for further expansion; however, ATS will continue to be based in regional Queensland. “Our goal is to offer businesses a seamless experience that saves them time and money and will help in their success,” David said. “Commercialisation of this product will raise the profile of Queensland as a destination for innovation.” ca www.aussietimesheets.com.au

ABOUT AINSLEY Passion for marketing and business management assisted Ainsley to graduate from the University of The Sunshine Coast with

a Bachelor of Business in 2016. Along with a strong background in retail management, this has led her to her role as head of marketing and sales at Aussie Time Clocks. Ainsley enjoys the challenge this position brings and works hard to implement strategies to increase brand awareness, and engaging with business managers along the way, successfully implementing systems that will increase their productivity and save them time and money.

www.mattersmagazine.com.au 37

TIME IS MONEY

CLOCKING IN ON INNOVATION

EDUCATION MATTERS

HOW OUR PRIDE MIRRORS OUR VALUE SYSTEM

As parents of four children with different personalities and abilities, my wife and I are exceedingly proud of each one individually as we raise them towards adulthood. I also experience pride in my workplace when I complete a project or see people learn and grow. It’s a great feeling!

to highlight and praise, the actions that we choose to accept and celebrate (or ignore and therefore devalue) continue to build into the character of our children and into broader society. Recently, an anti-violence advertising campaign used images of a young boy and his negative actions towards his sister as a reminder that the actions accepted from day-to-day become embedded as normal and acceptable. I am not proud of that aspect of our nation.

However, as I reflect on why I am proud, I realise it says more about my values than what the children have achieved or the actual project at work. When considering the concept of pride, it’s easy to say what we are proud of, like children or work, but how is our pride influenced by our own values?

Our children need to know we are proud of them; they must know that we value and love them. We all gain satisfaction and a sense of fulfillment when we work, either in paid employment or on a task that we achieve. These things build self-regard, dignity and respect. Our expressions of pride are affirming the values that we hold both for ourselves and our children. My values are passion and honesty, resilience and optimism, humility and integrity. These words and actions should be reflected both in my work and for my children.

For me, I am proud when my children display community spirit or when I see them overcome a problem. I am proud when they have a helpful attitude towards others, when they choose kindness and when they really persist at something. These are important values to me. I know people who are proud of winning and this speaks to their values. However, for me, being proud of winning is just one part of a broader picture including the others who competed, the assistance needed along the way, or the effort it took to achieve that success. I also hear stories of people who are proud of actions that I find challenging, like getting away with speeding or taking a ‘sickie’. As a nation, we take pride in winning sporting events because it reflects the values we hold as a nation. Yet I don’t see us being proud of our freedom, our democracy or our justice system. Are we proud of our police service which keeps us safe, our educational opportunities with great schools or our health system with access for all? Maybe we take these for granted or don’t value them. When raising our children, it’s important to remember they observe and learn what we are proud of. What we choose

38 ISSUE 90

www.saac.qld.edu.au m

REVEREND CHRIS IVEY

PRINCIPAL St Andrew’s Anglican College

Chris Ivey has been Principal of St Andrew’s Anglican College since 2007. He is married to Elizabeth and they have four children, the older two are at University and his youngest two are at St Andrew’s, where he hopes they love being with their Dad! Chris trained as an English and drama teacher before becoming a college Chaplain and then moving into his current leadership role.

Casual employment means that an employee is paid a ‘loaded’ rate for the work performed and there is no guarantee of hours. Numerous employees are happy to be on a consistent roster and paid the loaded rate, knowing they will not get entitlements. However, this could all change following the outcome of the Federal Court case ‘WorkPac v Skene’. Mr Skene was employed as a casual truck driver on a mine site through a labour-hire company. He claimed he was a permanent full-time employee, as he was on a consistent roster that was similar to that of a full-time employee. Therefore, he said, he was entitled to annual leave entitlements and payment in lieu once the employment ended. The Federal Court ruled in favour of Mr Skene. Fair Work explains that casuals: • Have no guaranteed hours of work

Two factors will now affect any casual worker:

1. The above-outlined case between WorkPac v Skene could open a can of worms (if the appeal is unsuccessful) and be extremely costly for any other employer. The Fair Work Act needs to be updated to state that if an employee is getting a loaded rate of pay and is employed for an extended period of regular time, they cannot ‘double dip’ and say they are owed entitlements such as annual leave. Casual employees are a higher cost to an employer because of the loaded pay rates and not only are the gross wages higher but the super, WorkCover and payroll tax costs increase. 2. From 1 October 2018, any casual employee who has been engaged on a regular roster and hours for a minimum of 12 months can request to go part or full-time. An employer can only refuse if they have reasonable grounds. The casual rate will drop to the full-time pay rate, but entitlements will start to accrue for sick/annual leave. Employers need to take a closer look at their workforce and determine if is beneficial to have a casual workforce and the reasons why their employees are casual, as it may prove too costly in the future. m www.imperiumcs.com.au

• Usually work irregular hours • Don’t get paid sick or annual leave • Can end employment without giving notice • Can get a higher rate of pay than full-time employees to counteract the lack of entitlements • Can be known as a long-term casual when they have worked for an employee for more than 12 months and there is a mutual agreement on the basis of the employment

CHRISTINE GENOCCHIO Imperium Corporate Services

Christine has 20+ years experience with Human Resources and the Financial sector and 10+ years experience with the Compliance sector. She has exceptional understanding and experience with Human Resources Management, Internal/ External Audits, Integrated Management Systems and all areas of Finance.

IS YOUR BUSINESS RESILIENT? IMPERIUM CORPORATE SERVICES CAN ASSIST YOUR BUSINESS WITH: FINANCIALS including: Accounts Payable and Receivable, ATO Obligations, BAS, Budget Forecasting, Compliance, Financial systems and procedures, Payroll, training. HRM including: Recruitment and retention, Employee agreements, training and development, organisational management, change management, disciplinary and performance management, onboarding and termination strategies, industrial relations. SYSTEMS including: Internal auditing, ISO complaint policies and procedures, Document control, Document templates, invoices and statement templates, presentations, and financials.

ASK ME ABOUT OUR FREE 45 MINUTE BUSINESS REVIEW TO ASSESS YOUR BUSINESS NEEDS.

0408 788 829 info@imperiumcs.com.au

WWW.IMPERIUMCS.COM.AU

www.mattersmagazine.com.au 39

CORPORATE MATTERS

IS THERE REALLY ANY BENEFIT TO A CASUAL WORKFORCE?

OPPORTUNITY MATTERS

GIFTING OPPORTUNITY

Lachlan Grindrod sits forward in his chair and chats confidently to a room full of strangers.

case manager would check in with him regularly to give him advice – everything from how to check his roster online to how to raise an issue with his supervisor.

He recalls a recent family dinner to celebrate his 20th birthday and jokes about how much of his wage is spent on fast food. There is nothing in the articulate young man’s manner to suggest that at two-years-old, Lachlan’s verbal ability back-pedalled to a point where he had virtually stopped speaking.

“It was very challenging at the start where I got a little bit frustrated, a little bit confused. That’s when I asked my manager a few questions about it, (and) they helped me in the right direction,” says Lachlan, who’s chalked up over 12 months at Kmart and is loving every minute.

Fast forward 18 years and Lachlan is part of Kmart’s customer service team; manning the checkouts and helping customers with ease.

We believe everyone has the right to find work, earn an income, gain independence, develop new skills and follow their passions, no matter what barriers or disabilities they may have. m www.myemployment.org.au

“When I got my first paycheck, I was very surprised and shaking actually. It changed me. Getting the job at the right time after leaving high school, (I could) start to get into saving and get into the real world like everyone else.” Like many young people entering the workforce for the first time, Lachlan admits to a few rocky patches but says his employment

TONY CAMERON Mylestone Employment

Tony Cameron is the State Manager for CPL’s Mylestones Employment and has a long career working in recruitment services. Mylestones Employment has been working alongside employers and businesses of every size to build inclusive workplaces for more than 25 years, in over 50 locations across Queensland and northern New South Wales.

The right fit for every job Expert recruitment in every industry

Call us on

1300 635 627 40 ISSUE 90

or visit

myemployment.org.au

LOCALS IN BUSINESS AND LIFE

WHAT THE FOX CREATIVE

What the Fox is a creative marketing agency with more than 20 years’ experience working with a wide variety of clientele. The foxes provide the clarity, purpose and strategy needed to build beautiful and effective brands. Their expert designers, web gurus, brand strategists, copywriters and social dynamos, bring this mindset to every project they foxify. P: (07) 5443 7747 whatthefox.com.au

LUXEY CUP

We’re a young local Sunshine Coast family on a mission to reduce the use of single-use coffee cups. Luxey is a beautifully designed glass and silicone reusable coffee cup. It encompasses a minimalistic design being a one size fits all with 6, 8 and 12 oz fill lines on the side. We’re so proud of our product. www.luxeycup.com www.instagram.com/luxeycup/ www.facebook.com/luxeycup/

DID YOU KNOW ... You can own a jet ski

from as little as $5 a day*!! Whether you want to get your heart racing with adrenalin, spend time with the family, fishing or seek some island adventures; the team at iJetski will be able to steer you in the right direction. Call us Today or drop in for a chat. With years of experience riding and servicing jet skis; our friendly team would love to answer any questions you might have.

Unique Furnishings Creative Renovations Address: 32 Gateway Drive, Noosaville QLD 4566 Phone: +61 7 5449 0788 Web: dihenshall.com.au

**Based on finance on current stock in store. Ph 07 5443 9653 www.ijetski.com.au

www.mattersmagazine.com.au 41

THE PRIDE THAT COMES FROM ACHIEVEMENT Coaching as a career is so rewarding because it is such an enabler for change for people. As human beings we all experience the disappointment of failure at different points in our life and it is critical to be able to manage our inner critic in these times. A strong internal negative voice can become a very debilitating trigger for shame and self-blame. If we listen to that voice it will have an enormous impact on our self-esteem and resilience. We can start to worry about failing again and rather than face our fears of failure, choose to stay in our comfort zones. Success in life requires us to override our anxieties and keep focused on learning. One of the first principals you learn if you study Neuro Linguistic Programming (NLP) is that there is no such thing as failure, only feedback. We have to consciously and consistently override feelings of doubt and anxiety and accept them as normal functions of the brain to help us in survival. There is a great acronym for fear. FEAR - False Expectations Appearing Real. It is incredibly useful to recognise that if we live based on our fears, we limit ourselves. When we understand as a coach how to liberate people from their fears, we can watch them glow with pride as they achieve things that previously they did not think possible. One of my recent

sessions with a client was to address her phobia of heights which meant that when her team relocated offices from the ground floor to the 18th floor, she would not sit with them. Her manager and team were unbelievably supportive in their offers to always accompany her in the lift but nothing would shift her from the ground floor. After only two sessions we rode the lift to her new offices and walked in with her acknowledging that she was not totally comfortable, but she did it! It was wonderful for her to be so warmly received by her team, who I could see were just so happy that someone had the skill to unpack her phobia. When we work with people to overcome fear we have to shift the part of the brain they are constantly accessing. My client’s pattern of tracking to the negative had become so ingrained that accessing and visualising the possibilities for her future seemed impossible. This is where the power of being able to shift someone from emotional processing to visual processing can be so profound. Every time my client went back into the story of the fear, I asked her to

The FIREUP Coaching program is unique in that it utilises a combination of methodologies including:

• • • •

Emotional Intelligence Positive Psychology Brain Dominance Solution-focused frameworks

• Neuroscience and NLP Techniques • Strength-based Philosophy • Techniques from CIQ®

close her eyes, look up and remember a time when she had been confident and free of fear. We all need to build on our neural circuitry if we are going to expand our reality. The nature of how our brain works means that we can’t notice what is creating our reality. So much is going on at an unconscious level and until we start to understand that the brain directs the mind, even trying to practise mindfulness may seem frustrating. My client obviously was incredibly self-conscious of the fact that meetings had to be managed around her inability to go upstairs, but did not know how to create the change. That is the frustrating thing about fear. We may know it is totally irrational but that has no impact at all on creating change. When we understand that the brain keeps us safe by storing memories of what hasn’t worked in the past, what caused us pain and how we suffered, we can start to employ different strategies. We need to bring to our attention the ‘default networks’ and start deconstructing and reconstructing the scaffolding of our mind. Changes in the parts of the brain we access lead directly to changing the way the mind creates meaning. “Your brain is like Velcro for negative experiences and Teflon for positive ones - even though most of your experiences are probably neutral or positive... It typically takes about five positive interactions to overcome the effects of a single negative one (Gottman 1995) (p 41 Buddha’s Brain Rick Hanson & Richard Mendius) We always have choice. Our choice to become coaches involves trusting that the client has all the creativity and resources they need to resolve their own issues.

FOCUS INTENTION RESULTS EVALUATE UPGRADE PERFORM

Kathy will commence as Regional Support Developer for 2018 with the ICF (International Coaching Federation)

When my client stepped out of the lift after our third ride up to the 18th floor and beamed with pride, I had full evidence that she had shifted from ‘I can’t’ to ‘I did’. There is amazing joy when we achieve and experience what is truly possible.

For more information see www.fireup.com.au p. 1300 347 387 e. Info@ﬁreup.com.au www.mattersmagazine.com.au 43

COOPER SMALL

THE RETURN OF THE WORKING RELATIONSHIP We’ve all heard the worrying stories and had bad experiences with the automation economy. There has been talk of every product and service imaginable being taken over by faceless eCommerce transactions. Companies have been outsourcing and off-shoring services to call centres all over the globe, just to save a few dollars. But doing this comes at a cost. While the way we do business is evolving every day due to the possibilities of the internet, in the past few years we have noticed an overwhelming return to the importance of building real human relationships in our business networks. This fact is evident in CommBank’s latest marketing campaign about all their call centres being shifted back to Australia, and the Industry Super Funds campaign targeting the mistrust and dishonesty of the big banks. These common messages highlight the importance of shaking the person’s hand on the other side of the transaction. When we work with people we know and trust we can focus on doing great work, rather than worrying about the integrity of the partnership. Humility is an important component of value. If you’re about to embark on a construction project, then you’re about to enter into a partnership. The most important piece of advice I can offer is to get to know your builder before signing the contract. Have a coffee and a good conversation with them and try to gauge the following:

• Do you get along with them? • Do you feel comfortable talking openly and honestly to them? • Do they have a proven track record of delivering on their promises? • Do you trust that when you ask a question you’ll get a direct and honest answer? A building and construction project can span a significant amount of time, depending on its complexities. It’s wise to spend sufficient time getting to know your builder prior to the project commencement. Sure, contracts and agreements play an important role but, at the end of the day,

the projects that produce the best results are always the ones that are built on a strong working relationship. Building confidence in your relationship with the person on the other side of the transaction is just as important as any other step in the process. It will pay dividends in the quality of your finished product and in your experience throughout. Some things haven’t, and shouldn’t, change. Trust, honesty, integrity and communication remain the most important factors in business. ca P: 07 5319 3068 www.coopersmall.com.au

ABOUT BEAU SMALL Managing Director at the Cooper & Small Group,

which owns and manages Entire Fitout Solutions, Cabinetry QLD and Cooper Small 44 ISSUE 90

My 11-year-old son recently came home from school with some homework that was cause for a family discussion. Where normally such family meetings are required for solving (relatively simple) mathematical problems or finding the best way to complete a task or project, on this occasion it was far more serious. This was preparation for a talk. And not just any talk, but a presentation to the class on what it means to be a good leader and role model. To my best little mate, being a leader is mostly about setting the right example and acting in a way that doesn’t have a negative impact on other people. To him, selfish behaviour, belittling conduct, name calling or putting others down is the opposite of good leadership. It seems that to an 11-year-old, the litmus test for poor leadership is whether there are tears in the playground! But it got me thinking. In business and in life, we so often put on a pedestal people who behave badly, have little respect for others’ feelings, and even those who display arrogant and narcissistic personality traits. In some cases, these people not only get promoted to Boards and CEO roles, but become successful politicians and in some cases, populist Presidents of the United States! So why is it that we believe that being a good role model or leader involves collaboration, teamwork and good emotional intelligence yet some of the most successful leaders of companies and countries are

EXAMPLE those whose behaviour is the antithesis of good leadership?

TRAVIS SCHULTZ LAW

LEADING BY

I recently came across an article written by Bill Taylor and was published in the ‘Harvard Business Review’. It was entitled, ‘If humility is so important, why are leaders so arrogant?’. It’s a research piece that really resonated with me. According to Mr Taylor, “Humility can feel soft at a time when problems are hard; it can make leaders appear vulnerable when people are looking for answers and reassurances. Of course, that’s precisely its virtue: the most effective business leaders don’t pretend to have all the answers; the world is just too complicated for that. They understand that their job is to get the best ideas from the right people, whomever and wherever those people may be.” I don’t for one moment disagree with this, but if that’s a truism, why is it that some of the most successful corporate leaders are narcissistic, self-indulged thugs?

Is the difference between a manager and a leader simply their intuitive understanding of the need to engage a team? Or is it the presence, persona or gravitas of a personality or their position? I don’t pretend to have all the answers, but one thing I do know is that in a team environment, a good lashing of humility by the leaders goes a long way to engaging the team. If the boss checks his or her ego at the door, it’s a far more pleasant environment for everyone! Or in my little mate’s case, it can make the playground a ‘tear free zone’! ca www.schultzlaw.com.au

ABOUT TRAVIS Travis is a Queensland Law Society Accredited Specialist personal injury lawyer who practices in Civil litigation. He

currently serves as a Board Member - Sunshine Coast Turf Club, Deputy Chair - Board of Matthew Flinders Anglican College, Councillor Queensland Law Society, Board Member - LifeFlight Foundation and Chairman - Matthew Flinders Foundation. Amongst many previous roles, he has served two terms as president of the Sunshine Coast Law Association and is a life member of the Sunshine Coast Community Legal Service.

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Unit 1 /16 Sydal Street Caloundra Qld 4551 www.mattersmagazine.com.au 45

DRANKO MAGIC

s t n e m o M c i g Ma

with Mr. Magic

I know it’s been a long time between drinks; well I’m back baby. After hearing the call of the wild for magic moments to return, I said to myself, “Self, it’s time this writer’s block came to an end”. Not ever having this issue before, I was a bit unsure of what to do. I paid a friendly visit to my doctor, mentor, physio, chiro and all-round top bloke, Mr. Dan Murphy. That’s right, Doctor Dan can fix just about anything and hey presto, just like Magic, I’m back. (I know you know that actually isn’t the truth, hee-hee). I’d like to say a very big thank you to everybody who has supported us, each other, small business, charities, music festivals, awards, schools, sporting events, new development, weekend markets and well, let’s just say a huge THANK YOU to everybody on the Sunny Coast.

See you again in our Autumn issue when I’m hoping to be at least 10kg lighter, you little ripper; can’t wait to have only three chins, haha! Cheers and have one for me.

We live in one of the most beautiful, if not the most beautiful part of the world. Every time I’m down at my local (Buddina Beach), I have to tell myself, “You’re not on holidays, you live here”. That’s right, how lucky are we to live right here. It’s not just the beaches, the hinterland or the weather, it’s very much the people here on the Coast that make it for me.

Join Kurek and Erin Ashley for this incredibly powerful program that will support you to break through the limitations that have been holding you back in life, and get clear on your goals and purpose moving forward. Then, create massive momentum with tangible actions for you to leave the retreat with, so you can go on to live the life you know you were born to live.

We have such a friendly outlook on life; we support each other not just in time of need, but in everyday life. So, over this beautiful summer, let’s appreciate where we live and the people around us. Wherever you are and whatever you are doing over the holiday period, stop and give yourself a big pat on the back, you deserve it.

UNTIL NEXT TIME, DON’T SWEAT THE SMALL STUFF.

DON’T WORRY, BE HAPPY.

Kurek & Erin Ashley

WHAT YOU GET: • A powerful, life-changing program, including a firewalk (optional) that will support you to become the UNSTOPPABLE you! • Daily yoga, meditation + mindfulness training to support you to gain the most of your experience – now and for the rest of your life… • 3 nights accommodation in modern beachside villas • Delicious, nutritious catering • One-on-one time with Kurek and Erin, and space to enjoy the incredibly beautiful surroundings

PLUS Bonuses worth more than $1,400!

3-night/4-day retreat

“The tools I gained are so ingrained in me now I have no option but to take this new path. I loved the deep connection with the other participants and the unique combination of the high vibe energy, married with the grace and stillness of yoga and meditation. I feel deep inner peace and inner power after the retreat!” Genine Howard, CEO & Founder Iconic Empires. FIND OUT ABOUT UPCOMING DATES AND MORE AT KUREKASHLEY.COM/RETREAT 46 ISSUE 90

WHEN IT COMES TO BEING SUCCESSFUL SELLING OR BUYING A BUSINESS, EDUCATION IS YOUR KEY TO SUCCESS! Dione Mauric is one of the TOP business sales experts here on the Coast. Not only is she a multi-award-winner, she has helped many business owners buy and sell their business.

BABY BOOMERS RETIRING = MORE BUSINESSES FOR SALE Baby Boomers (born between 1946 and 1964) are heading for retirement and we are seeing many new businesses in the marketplace; businesses that are well established and have a loyal customer base and many years’ trading history.

The beneﬁt of buying a Baby Boomer’s business is experience! The owners have been in the industry for many years, they know their clients, they know the products and they have ideas on where the business can go. Building a business from scratch is hard work but, if you can buy an established business at the right price, you could save yourself many years of headaches trying to source clients, suppliers et cetera to grow your business. The businesses that are being listed range in industry from dry cleaners, takeaways, manufacturers to nurseries, printing supplies, automotive and transport. There is a large array on offer. Try searching ‘retiring’ or ‘retirement’ in a keyword search to see if you can ﬁnd a business that an individual from this generation is trying to sell. Many of the business owners in this generation probably don’t have much superannuation and are relying on their business sale to support their retirement. They realise the value of their business and how much hard work it took to build over the years. So, whether you’re considering starting a business or buying one, be sure to view the Baby Boomers’ businesses who are heading into retirement. You can purchase experience and inject new ideas and build the business.

FULL SERVICE OFFER, EXPERIENCE, EXPERTISE, INTEGRITY AND ETHICS Finn Franchise Brokers Sunshine Coast | Mob. 0415 543 469 Email. dione@franchisebrokers.com.au www.franchisebrokers.com.au/dione-mauric First Name, last name (Business name) www.mattersmagazine.com.au 47

Victoria Berry

STAND TALL AND BE PROUD As a business owner you should always be proud of what you have achieved! Being in business isn’t easy and not everyone can or wants to do it. Different people go into business for different reasons and what one person wants out of a business may not be the same as the next. That’s why cookie cutter approaches to business advice don’t work. We are proud to help our business clients not only define their financial and lifestyle objectives, but also achieve them. So, what is it that you want from your business? Time? Money? Exposure? And where are you in your business cycle? Starting out? Growing? Stagnating? Exiting?

l a c ol

FOCUS

How are you feeling about your business? Excited? Stuck in a rut? Bored? Scared? HERE’S AN EXAMPLE OF HOW WE CAN HELP: A long-term client contacted us recently wanting to exit their business. We have been with them through the highs and lows of their business for years and now it’s time for them to move on. We worked with them and their management team to work out the best solution on how and when to exit the business. The funny thing is, we were able to sell for a lower price to the management team, leaving some butter on the bread for the new guys. We also saved our clients oodles of tax in the process, so they ended up with more cash in their pocket. Now we have extremely happy vendors and purchasers who, having seen the work we’ve done with the previous owners, want to utilise our services to grow the business in the future. It’s a win-win for all! Would you like to find out how we can inspire and assist you to define and achieve your financial and lifestyle objectives? Simply give us a call and come in for a free no-obligation chat.

P: 07 5444 7094 E: admin@hbaencompass.com.au www.hbaencompass.com.au 48 ISSUE 90

LET’S CREATE A BEAUTIFUL SPACE Sue Dalmeyer Interiors tailor every project to encompass your personal distinct style to create beautiful spaces. We understand that lifestyle, existing pieces of furniture and budget are important considerations when designing a scheme. We are passionate about design, with a wide range of decorating services that suit any style or budget, including a new paint colour, new rug or cushions, from one room to an entire home.

With an eye for detail, we create beautiful, stylish interiors and exteriors that blend classic and modern contemporary elements. There are many different schemes to choose from, and our services cover homes, holiday apartments and offices. Sue Dalmeyer Interiors M: 0413746572 E: suedalmeyer@yahoo.com.au www.suedalmeyer.com.au

LOCAL FOCUS FEATURE

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IF CASH FLOW IS KING, THEN AUTOMATED MONEY MANAGEMENT IS HIS QUEEN It’s great to have a business that shows it’s making a profit when you look at the report but where is that said profit? That’s a conversation that we’ve been having with clients for years. The Bookkeeper Hub is proud to announce that we are practising what we preach, and Victoria is undertaking further studies to be certified as a Profit First Professional. So, what does that mean? It means that we can help you implement an automated system to manage your cash flow, ensuring YOU get paid first and that you always have the cash to pay bills and taxes when due, plus a little extra up your sleeve. The best thing about this system is there is no daily monitoring of reports, no accounting jargon and no major lifestyle changes. Think of it as building your ‘business muscle’; it doesn’t happen overnight, but repeated exercise builds the muscle, just like your body. Constant small changes will achieve the results you deserve. SALES – PROFIT = EXPENSES! If you would like to find out more, call Victoria on 0419 179 177. P: 0419 179 177 E: admin@bookkeeperhub.com.au www.bookkeeperhub.com.au

CHAMPIONSHIP UPGRADES We are proud to announce that the 2019 Australasian Laser Tag Championships will be held at Laserzone Sunshine Coast. Laser tag sites from all over Australia and New Zealand put in for the prestigious honour to host the titles with Laserzone winning the vote. The 10 day tournament will bring 250 players to the coast in the first week of March 2019 to play competitive laser tag. To prepare, Laserzone has undertaken a large renovation program including: new state of the art laser tag equipment, improved air-conditioning, a new remodelled maze and a dynamic lighting system. CEO Annette Lasek states, ‘Our playing arena is now top class, not only for the competition players but also for the general public. This is the biggest change we have made to the maze since it was originally designed 23 years ago. The air-conditioning and insulation makes the maze much cooler and the ability to change the lighting in the maze allows us to set unique moods for each laser tag game type. I’m excited for everyone to experience our upgrades.” Ph. 1300 LASERZ For more information check out our website: www.laserzone.com.au/sunshinecoast/lasersports/ www.mattersmagazine.com.au 49

CHOMLEY FAMILY LAW

PROUDLY HELPING OTHERS THROUGH FAMILY LAW PRACTICE BY SOPHIA AULD

Micaela Chomley has an inspiring list of accomplishments. But she’s most proud when using her training to help others through tough family times. She does this every day at Chomley Family Law. Micaela Chomley has a lot to be proud of: she’s mum to four beautiful children, wife of a wonderful husband and has completed a double degree in Commerce/ Law plus a Masters in Family Law. Another proud achievement has been establishing her business, Chomley Family Law. Micaela says she always dreamed of opening her own law firm and helping families start their lives afresh after separation and divorce. “By opening Chomley Family Law I have been able to help families through one of the toughest periods in their life and help them rebuild for a better tomorrow,” she explained. Micaela has exclusively practised family law since graduating in 2009 and is passionate about helping her clients achieve a lasting resolution while avoiding conflict or drawn-out litigation. “My job is about people and their life and helping them through a challenging time,” she says. “Doing this on a daily basis is an accomplishment.” A FRESH APPROACH TO FAMILY LAW Micaela says Chomley Family Law aims to do things differently to the traditional family lawyer. “We are helping our clients stay out of court through alternative dispute resolution which enables clients to finalise their matter a lot faster and is more cost effective,” she says. Alternative methods of dispute resolution include collaborative law, mediation and arbitration, Micaela explained. Chomley

50 ISSUE 90

Micaela Chomley

Family Law has a friendly approach with down-to-earth people working on the team. “We use plain English and have an extremely personal approach,” Micaela says. “This is especially valuable for clients going through family law, at an emotional and confusing time when tensions can be high.” Chomley Family Law works across the family law spectrum on issues such as separation and divorce, children’s and parenting rights, property settlement, spousal maintenance, domestic violence, child support and more. Micaela explained they work around every individual client’s needs, whether that means an after-hours appointment, meeting

in a place that suits the client, or using Skype or FaceTime rather than face-toface. They can also offer fixed fees. GROWING A FAMILY BUSINESS Over the past 18 months, Chomley Family Law has grown to a business with three solicitors and support staff. “We have an amazing team that works together,” Micaela says. “There have been challenges – including being pregnant and having no maternity leave – but we have overcome them.” The business has continued to grow, thanks to Micaela’s ambition to do more, with less. She says they are constantly making things better, faster, smarter or

less expensive. This happens by using technology or improving processes.

remote working arrangements and a ‘mental health day’ once a month.

For example, they offer their clients an online questionnaire, which enables clients to obtain vital information to make informed decisions. It also means they can provide key facts for their case from the comfort and privacy of their own homes.

Thanks to continued growth, Chomley Family Law has been able to support the community through sponsorship and donations. They recently hosted a table and donated a diamond ring for the Sunny Kids Mayoral Ball.

“We are using technology such as Skype and FaceTime which enables us to have communication with clients all around the world and interstate,” Micaela says, “Whether it be from Ireland to Vietnam to Melbourne.” Micaela understands the value of looking after her people, too and offers flexible

“Assisting children and people experiencing domestic violence is something I am extremely passionate about,” Micaela says. “There is an ongoing problem in our society which needs to be rectified and we assist clients with it every day in our industry. There is a lot more that needs to be done.” AN INSPIRATIONAL FAMILY Micaela credits her amazing success to an inspirational woman in her life – her Mum. “She always said to us to get a career and encouraged us to contribute to society,” Micaela says. “My mum is strong, showed us the importance of having family and is down-to-earth.” And while Micaela started out believing she needed to do it all, she says

learning to let go has been one of her greatest accomplishments. “Over time I have learned to relinquish control over everything and come to the realisation you cannot do everything,” she says. “It takes a village to help you build a business. I have learnt it is important to delegate tasks as you cannot do it all yourself. I have been really reliant on the help of my husband, staff, family and our beautiful nanny.” And although her life is going swimmingly now, there have also been tough times for Micaela, who went through a divorce about four years ago. “I remember thinking this is not the way my life was meant to go, why did this happen to me?” she says. It may have been a painful process but going through divorce herself has given Micaela a real connection with her clients. “Having been through separation has allowed me to understand what my clients are going through, at one of the hardest times in their life,” she says. “I am able to provide empathy and help them rebuild for a better tomorrow.” e www.chomleyfamilylaw.com.au

JOIN SECURE ACCESS IT IN SUPPORTING DESTINY RESCUE FOR OUR

Secure Access IT 2018 Charity RACE DAY Help us reach our goal to rescue 6 children in 2019! At the Sunshine Coast Turf Club for a fun afternoon on Sunday March 24th 2019 from 12 Noon. Sponsor a race, buy a table or a seat! INCLUDES AUCTION, RAFFLE & LUCKY DOOR PRIZES. BOOK NOW by contacting Nicole Peatey on 1300 880 565 or email raceday@secureaccess.com.au

www.mattersmagazine.com.au 51

SUNCOAST FITNESS

SUNCOAST FITNESS IS PROUD TO CELEBRATE

YEARS

In September 1993 my family purchased the old Cujo’s Nightclub floorspace at Lot 1, 24 Wirraway Street, at the bottom of the old Palms Resort. In the following month, construction began on the first Suncoast Fitness centre to launch on the Sunshine Coast. Overall, I have built, managed and owned five Suncoast Fitness centres on the Sunshine Coast, from Maroochydore to Pelican Waters, including Caloundra, Kawana and two in Maroochydore. We, as a business, have serviced the needs of over 50,000 Sunshine Coast residents and tens of thousands of guests over this time. Suncoast Fitness was the first club on the Sunshine Coast to offer all the trimmings of a mainstream metropolitan facility with full change rooms and showers, full air-conditioning, crèche, carpet and separate GF floors, registered compliant fitness professionals, physio, sports-specific qualified trainers and state-of-the-art equipment. It was cutting edge for the Sunshine Coast and Suncoast Fitness and pioneered the fitness industry landscape on the Sunshine Coast. In 1998, with the success of the Suncoast Fitness centre, the Palms Resort became Suncoast Resort. Managed by Suncoast Fitness senior team members, it was integral in the changing and upgrading of the building and its reputation. Suncoast Fitness moved from Wirraway Street to our latest facility in Wises Road in January 2006. Suncoast Fitness has been proud to be an active member of the Sunshine Coast community over the past 25 years through sponsorship, fundraising, financial support initiatives and community awareness programs. This has been directly responsible for an injection of over $1,000,000 into the community over this period. We are an integral part of many communities and have reinvested heavily back into this community on many levels, from charities to wellness initiatives. We are proud of what we have accomplished and our social awareness initiatives and programs that have been introduced over the years.

FOUNDER AND OWNER MARK STITT SAYS, ”THANK YOU”. 52 ISSUE 90

During these past 25 years, we have been a hub for visiting elite clubs and sporting fraternities, housing the Australian Swim Team Retreats for many years, overseas Olympic teams, Hawthorne AFL, East Rugby League-union and many more diverse sporting groups and teams. But we have never lost focus of our core group – you, the community members looking for a better quality of life and a healthier lifestyle. Our key to success has been to be humble and accept all into our group; we are diverse in our community and this is one of our greatest strengths. Suncoast Fitness has been the starting point for many successful careers and personal achievements, as well as flourishing businesses. Suncoast Fitness initiated and built the Suncoast Fitness HIT Room and Ocean Performance Centre. Now in its seventh year, it has seen hundreds of elite Sunshine Coast athletes access highperformance professionals, training environments and equipment. There is no greater success story is than that of FIT College. The Head Office is based here on the Sunshine Coast, next to Suncoast Fitness, and now delivers a variety of courses in six countries with over 20 campuses and a large diverse online learning platform that has no boundaries internationally. FIT College has over 100 team members and is growing; all of this started at Suncoast Fitness. I travel extensively now with my FIT College business and many people have asked me (nationally and internationally) how Suncoast Fitness has survived in such a diverse, fluid and competitive market for 25 years with the same owner. They ask me what I do? The answer is, “It’s easy”! I have the right people around me. The success and longevity are down to one simple formula: the team and the members

of Suncoast Fitness. We keep it simple. Wellness is not hard and should not be taken so seriously. It needs to be nurtured, lead and inspired in an environment that is friendly and motivating to members that have the same down-to-earth core values of humility, ethics and empathy. Thank you to all the members of the teams that have lead Suncoast Fitness and the members for making Suncoast Fitness the success story it is; it makes my job easy and so enjoyable. With the growth of the Sunshine Coast and its dynamic landscape, Suncoast Fitness is no longer the biggest, the latest or the trendiest facility on the Coast but, without a doubt, our culture, family-friendly atmosphere and highly qualified team, alongside our long-serving members, create an environment that is truly special from the crèche to the classes, physios, high-performance training room at OPC, Crank-it and TRX training, exercise physiologists, massage and more. I have no financial partners and have navigated this successful business through great community involvement and will continue to for another 25 years. Suncoast Fitness has almost 60 people that have been members since the beginning of the club in 1993. We have team members that have worked with us for over 20 years and a massive fraternity involved at the club over 15 and 10 years-plus. We really are a long-term business and value the core of Suncoast Fitness, the people involved in it. Thank you to the Sunshine Coast, our affiliate network, the Suncoast and OPC Team and our members for the loyalty and support. Through this, I know this iconic pioneering fitness facility has many, many years of service left for the Sunshine Coast. e STITTY

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FIRE UP COACHING

1300 FIRE UP • www.fireup.com.au FIREUP Coaching (RTO 22458) – part of the HQ for IQ on the Sunshine Coast

www.mattersmagazine.com.au 53

FOX FINANCE GROUP

CASHFLOW TIPS -

HOW TO AVOID THE CASHFLOW LUMPS AS A BUSINESS OWNER You may have heard the saying that cash flow is king? Many business owners struggle with understanding exactly what problems can arise from not having a strategic plan around cash flow. Cash flow is about having money in your account at the end of the week. Itâ&#x20AC;&#x2122;s crucial when it comes to paying expenses, repaying debt and planning for business growth. Here are some common cash flow mistakes to avoid, and tips on how to stay on the right path to success.

1. PUTTING YOUR HEAD IN THE SAND Common issues for a business suffering from poor cash flow include tax debt, bills piling up or missing

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loan repayments. Clearly staying on top of these things is key but having a plan in place for when things donâ&#x20AC;&#x2122;t go to plan is just as important. Keeping the communication lines open with suppliers and the tax office is something that a lot of people fail to do. They stick their head in the sand and forge ahead with the challenges of everyday business life. Most suppliers will be more than happy to work with you on a payment plan, so keep the conversation open and flowing.

2. NO BUSINESS PLAN OR CASHFLOW PROJECTION Running a business without a solid business plan and cash flow projection is like playing darts in the dark. If this isn’t something you’ve had experience with previously, engage a professional service to help you. Taking the time to put an achievable business plan in place is crucial to your success. It will help you prepare for seasonal business cycles and any one-off costs that may arise.

3. LETTING YOUR OUTSTANDING INVOICES MOUNT UP Not having a strategy on chasing up outstanding invoices can stop your cash flow in its tracks. Businesses that utilise their accounting software program to effectively and politely follow up invoices have a much lower rate of concern around cash flow. Automated online overdue reminders are key to saving you both time and money, plus it will help you get your money back into your account where it belongs.

4. STICK TO THE PLAN Once you have your business plan in place, avoid the temptation to make snap decisions around spending. One of the things that most business owners love about running their own business is that they have the final say. That’s great, but it’s still important to think through the pros and cons of every purchase.

5. TOO MUCH INVENTORY It’s a fine line between having the right amount and mix of inventory

and holding too much of the wrong slow-moving inventory. Performing a rolling stocktake in your business is key to keeping on top of your inventory stocks. If you have old stock taking up space, try coming up with a marketing plan to discount on bulk orders, clear your shelves and make way for newer, higher turnover stock.

6. INADEQUATE ACCOUNTING SOFTWARE Online accounting software has come a long way over the past five years. If you are looking for different ways to simplify your administration process so you can focus more time on growing your business, you need to be on top of your accounts. If you haven’t already taken the plunge into the accounting cloud, it may be time to move into an automated system that lets you easily send invoices, make payments and run reports on your financial health. Simple to use, low cost cloud accounting systems are now widely used and can help you manage your business finances. Start by making a list of what you need, and then look for the system that works for you. Paying a monthly subscription fee can be worth it if it saves you time and helps you get invoices paid. Do you have someone in your corner? At Fox Finance Group, we have a team of industry professionals available to help you with everything from business planning, cash flow funding and also asset and equipment funding. If you would like to learn more, please contact us on 1300 665 906. ca

FOX FINANCE GROUP offer easy finance solutions - Since 2006 the Fox team have been helping clients just like you achieve their

financial dreams. Whether it’s a small car loan for someone with bad credit, a multi million dollar property purchase or just plain good financial planning, we are the experts. Each member of our staff possess a real passion for helping our clients.

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COMMUNITY BUSINESS

PROFESSIONAL, RESPECT, INSPIRING, DETERMINATION

and EXCELLENCE Determination is an essential component of achievement – with unwavering commitment to excellence, both inspired by pride.

Pride instils pride and it starts with respect. A respected leader will set the pace, deliver a vision and outline the expectation. Committed teams follow, executing with determination to achieve. Achieving teams, no doubt have pride and respect for their leaders but it comes down to a level of pride and commitment in themselves. In principle this all sounds doable but what are the key links to enabling performance? I believe ‘strivers are survivors’ and

a consistent approach to improvement, such as continually striving for better outcomes, improved results, expert knowledge, refined process and increased efficiencies, will deliver outcomes and provide a pathway to excellence. Let’s face it, a ‘good, better, best, never let it rest’ philosophy doesn’t hurt anyone and can be applied to anything and everything we do in life. A leader’s pride is returned when their team achieves – not just in the achievement itself but for what they have created and fostered as advocates, ambassadors and executors of their vision. But there is one resounding fact; a leader is nothing without followers, just as surely, followers flounder without leadership. ca

Award Winner | 2015/16 IGA State and National Retail Excellence Award Winner | 2017 IGA National Community Award Winner | 2017 IGA Hall Of Fame Award winner | 2018 IGA State Retailer of the Year

ABOUT ROZ Roz White and her husband, Michael, commenced their retailing journey on the Sunshine Coast in 1993. Currently the IGA Group consists of the Supa IGA Bli Bli, IGA Mooloolah, IGA Peregian Beach and IGA Mt Coolum. The unique ‘locavore’ culture guarantees you to always spot a local in store, because they are locally owned, they employ locals and it’s where the locals shop.

TO THE PUBLIC

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MATTERS MAGAZINE ISSUE 89 LUNCH

Something of which

TO BE PROUD NOOSA4SALE WITH ALEX HARRIS

It’s not often I get the time to reflect on that which gives me pride. It’s an indulgence with which I am not entirely comfortable.

Nathan Taylor & Nathan Drew (Fox Finance Group)

My Catholic schooling taught that pride was one of the Seven Deadly Sins, along with lust, envy, gluttony, greed, wrath and sloth.

Felicity Stewart (Aspire Housing Group), Dean Stewart (Retail Express)

It could be argued that these so-called vices have no place in the selling of real estate, although we see them often. For example, sellers demanding too high a price when motivated by greed and envy of what their neighbours’ property fetched; an agent driven by the lust for commission at the expense of the seller; a seller consumed by wrath at too low an offer from a buyer, or an agent guilty of sloth. Of all, pride is the one that could stand the test of time as a valuable trait in all real estate transactions. Vickie Magic (Matters Magazine), Kimberley Richards (KR Solutions), Susan Rod (Shout Out Films), Sue Scott (Scott Properties Group)

Seller pride in the way the property is presented; agent pride in the manner in which they conduct themselves, and pride in achieving the success of sale at a certain price. Certainly, I am proud of my efforts and the success achieved, as evidenced by my client testimonials. Testimonials such as these: “The entire experience exceeded my expectations!” - S Hudson “Exceptional agent. This was the best real estate experience ever. I have never dealt with a more professional and caring real estate agent than Alex! Alex will make things happen, even when you think it may be impossible. If you are looking for an agent for any reason try to get Alex, you won’t regret it.” - J Benesikova

Kimberley Richards (KR Solutions), Renee Blackwell (Renee Blackwell Design)

Craig Morrison (Beach Life Alex), Jaymee Martin(Youi Insurance)

“Seldom have I met an agent whom I felt has more than their own interests at heart. If you want an ethical agent, one with you in front rather than the commission, Alex is the agent for you.” - R & I Gane ca Noosa4Sale M: 0412 635 274 E: alex@noosa4sale.com.au www.Noosa4sale.com.au

ABOUT ALEX Award-winning real estate agent Alex Harris Trent Sampson (Webinsure), John Pickering (Pickering Accounting & Bookkeeping Services)

Kendall Morton (Home Care Assistance) Joanna Kristoffersen (iJetSki)

is Principal of Noosa4Sale Pty Ltd, a full service real estate agency selling and managing residential and commercial property across the Noosa Shire. www.mattersmagazine.com.au 57

NOOSA 4 SALE

@ e n e Sc

PARENT2PARENT

JOIN US FOR PATH PLANNING WRITTEN BY BETH HAWES

It’s that time of year again; time to document what activities have been completed and what activities will have to be put on the back burner and completed after the Christmas break. I have pondered the year and I’m very happy to know that so many people have been able to set about achieving some great outcomes and have smashed some goals all because of a very creative tool we use at Parent to Parent, called PATH planning. PATH Planning is not a new thing; it has been used very successfully since the early 1990s when it was developed by Jack Pearpoint, John O’Brien and Marsha Forest. PATH stands for Planning Alternative Tomorrows with Hope. PATH is a graphic tool that is used to set short and long-term goals and create a plan of action. It is a very personal tool that incorporates the ‘Pathfinder’s’ favourite colours, sports teams or anything the Pathfinder feels is relevant and important to them. PATH is widely used in many of our schools across Queensland, especially with students in the senior sector who are exploring their future careers. PATH is often used in our Special Schools and Special Education Units because it is a graphic tool (using colours and pictures instead of words), thus easy to understand if individuals 58 ISSUE 90

do not communicate using standard means. Businesses and organisations that need clear graphic goals and steps forward whilst incorporating pictures and colour also find PATH very useful.

Parent to Parent has been successfully using PATH planning since its inception. We schedule PATH plans throughout the year and enjoy working with participants in our community to identify, action and reach their goals. Our process takes about two hours for an individual PATH (longer for a business PATH), with our team of two (one facilitator and one grapher) visiting you, your school or business. If this style of planning is something you are interested in, please contact us. We are happy to discuss the process and would be delighted to help you achieve great outcomes. We are currently booking PATH plans for 2019, so call us on 1800 777 723 to get your dates on the calendar.

For more information or to book a gig please cntact P2P. Parent to Parent (P2P) 1800 777 723 or office@p2pqld.org.au

FROM A TAX POINT OF VIEW BY SHAREE WEBSTER, CA DIRECTOR, HOLMANS ACCOUNTING & TAXATION

The Festive Season is just around the corner and unfortunately, the ATO is not nearly as merry as the man in the red suit. Itâ&#x20AC;&#x2122;s important to remember the tax consequences that come with hosting a Christmas party or rewarding your staff with Christmas gifts. Many business owners believe these expenses are tax deductible; unfortunately, they are not and could cost you more if you get caught by fringe benefits tax (FBT). The question of whether it is a (taxable) fringe benefit or not must be addressed. At first glance Christmas parties and gifts are considered to be a benefit; however, you may be eligible for an exemption by simply making a few tweaks to your arrangements. THE BEST WAY TO PARTY - FOR TAX PURPOSES If you want to keep your festivities FBT-free, host the party at your workplace during the working week, and limit attendees to staff only. WHEN Business hours WHERE Work Premises

If, however, you want to venture away from the workplace, you can still come out FBT-free if you keep the cost per person (staff and family) below the $300 threshold. Remember, this is the total of meals, drinks, entertainment and associated benefits. WHAT

Benefit of less than $300 per head Minor Fringe Benefit Exemption)

Note: As a general rule, if an FBT exemption is applied and you are not subject to FBT, you cannot claim it as an income tax deduction, nor can you claim any GST credits arising from these expenses. CHRISTMAS GIFTS Staff Gifts. Gifts provided to employees or their associates will typically constitute a property fringe benefit (yes, more jargon) and are subject to FBT unless the minor benefits exemption applies. Non-entertainment gifts (wine, hampers, gifts cards) will be an exempt

minor fringe benefit if valued under $300. A tax deduction and GST credits will also be claimable. Entertainment gifts, such as tickets to an event, movies or a holiday will be exempt from FBT if valued under $300; however, neither an income tax deduction nor GST credits can be claimed. Employee Christmas Bonuses. As a cash bonus is salary and wages, it is not subject to the FBT or GST rules. However, employers must also pay PAYG withholding, superannuation guarantee and payroll tax if relevant. Client Gifts. Where gifts are provided to clients in expectation of generating additional business in services or likely referrals, the gift is treated as a promotional expense and will be tax deductible, unless categorised as Entertainment. With all this talk of tax at Christmas, remember to enjoy the Festive Season, too! m Disclaimer: This article contains general information only. Regrettably, no responsibility can be accepted for errors, omissions or possible misleading statements or for any action taken as a result of any material in this guide. It is not designed to be a substitute for professional advice, as such a brief guide cannot hope to cover all circumstances and conditions applying to the law as it relates to these items.

SHAREE WEBSTER CA Director, Holmans Accounting & Taxation Sharee Webster joined Holmans in April 2007. Sharee manages the Holmans Maroochydore office, which was opened in April 2008. Sharee is a Chartered Accountant and holds a Bachelor of Commerce from the University of Queensland, a Chartered Tax Adviser from the Taxation Institute of Australia and a Registered Tax Agent. At Holmans, Sharee specialises in business structures, taxation advice, superannuation and in particular Self-Managed Super Funds (SMSFs). She has extensive experience in providing strategic tax advice to private clients, owner-operated family businesses and large corporate entities.

www.mattersmagazine.com.au 59

ACCOUNTING MATTERS

WHAT THE FESTIVE SEASON MEANS

Books take pride of place in many people’s homes and it has been proven that people who grow up in homes with books tend to have better mathematical and digital communication skills. In fact, people in homes with up to 80 books read more effectively, achieve more personal goals and participate in society more successfully.

Books are good for your brain as they keep your mind active and engaged. Reading is like exercise for the brain as it stimulates cognitive thinking and boosts your brain power. Reading books forces your brain to think critically as you make connections about characters, conversations and places from one page to the next. This activates healthy brain function and helps to strengthen your memory. Reducing stress is a significant benefit of reading as it can help you relax and even get to sleep more readily. Reading a book is a distraction away from daily concerns and provides one point of focus rather than the multiple tasks we normally work on at any given time. Books help you to remain present, focused and relaxed as you lose yourself in a great read. There are also some interesting findings about the relationship between fiction and people who lack empathy. Research has found that reading literary fiction helps people learn how to relate to others.

Fiction helps you understand what other people are thinking and feeling and has a greater impact than non-fiction on the development of empathetic skills.

In case you’re wondering about the difference between reading online material or printed books, it doesn’t really matter, so long as you read regularly you’ll experience the benefits in your daily life. library.sunshinecoast.qld.gov.au

CELIA DONNELLAN Sunshine Coast Libraries

Having worked in the promotion and marketing of the library and information sector for close to a decade, Celia is a strong advocate for the significance of libraries in the community. Delivering great events, developing rich reading collections and introducing customers to new technology is part of the essential service libraries provide for free across the region.

Everyone

loves

a good story

82806 11/18.

LIBRARY MATTERS

BOOKS HAVE BENEFITS

library.sunshinecoast.qld.gov.au 60 ISSUE 90

26 Degrees Bar and Venue is fast becoming a popular fixture in the Caloundra social scene with its Hamptonsstyle bar providing a touch of elegance, fun and, most importantly, a grown-up cocktail list, wine and tapas menu.

Live entertainment every weekend completes what is a stylish place for a sophisticated drink with friends after work, lunchtime celebrations with family or a romantic pre-dinner drink or bite to eat. 26 Degrees Bar is the place for any occasion where a stylish coastal vibe, delicious tapas and luscious cocktails are in order! Best of all, with its location within the Rumba Resort, you can plan ahead and make a weekend of it. ca

P: 07 5492 0555 www.rumbaresort.com.au

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RUMBA RESORT

COCKTAILS, WINE AND TAPAS

STEPS STAFFING SOLUTIONS

PUTTING THE CARE BACK

INTO RECRUITMENT STEPS Staffing Solutions is the Sunshine Coast’s newest recruitment agency targeting the Coast’s largest and fastest growing industry. Specialising in careers in care, STEPS Staffing Solutions are putting the care back into recruitment ensuring that local health, community, aged care and disability organisations are acquiring the best staff to meet the high industry standards.

Debbie Rawlings, Manager STEPS Staffing Solutions

STEPS Staffing Solutions Manager and recruitment expert Debbie Rawlings said the industry is long overdue for an overhaul in its approach to recruitment.

“When you’re talking about the aged, home and community care, disability and corporate healthcare sectors, you’re talking about placing people in roles that carry a great deal of responsibility,” Debbie said. “Whether it’s an executive level or supporting role, the way you perform your job has a direct impact on some of the most vulnerable people in our community.” STEPS Staffing Solutions take staffing the local care industry very seriously and have implemented a holistic recruitment process that looks far beyond the skills and experience of the candidate.

believes employers should be paying special attention to their staffing selection process. “When you’re looking to recruit in the aged, community care or disability sectors, the quality of a candidate’s personal attributes carry as much weight as their skills and experience,” Carmel said. “Empathy, understanding and social intelligence are key, no matter what the role is,” she said.

It’s an approach they take when recruiting for the full spectrum of roles in the sector, from operational and support roles to high level managerial and professional appointments. It’s this approach that will ensure their quality of recruitment under the National Disability Insurance Scheme that’s soon to hit Coast shores.

Debbie said that working as part of the industry, for the industry, has been hugely beneficial giving them a significant advantage and allowing them to achieve successful outcomes for their clients. “Employers know that we understand their needs, that we get it,” she said.

STEPS Managing Director Carmel Crouch said the latest offering from the community organisation STEPS Group Australia was inspired by the specific needs of the care and community industries. Having been involved in the industry for over 30 years, as well as experiencing her own mother’s journey through aged care, Ms Crouch

BEAT DRIVEN

STEPS Staffing Solutions provide recruitment services for the aged, home and community care, disability and corporate healthcare sectors.

“Our clients also love that their recruitment agency is part of something bigger, that by working with us they’re helping to create opportunities and give back to the community.” ca www.stepsstaffingsolutions.com.au

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What’s the conclusion?

Let’s be honest, insurance contracts are long, boring and hard to understand! However, as with any other product on the market, it’s vital you understand how they work. The Product Disclosure Statement and the insurance contract will contain a lot of information; the three main points that you, the consumer, need to pay attention to are the insuring clause, the conditions and the exclusions. The insuring clause describes the broad type of cover and the scope of the policy. This sets out the broad risk the insurance company has agreed to cover. The conditions limit the exposure of the insurance company. These are the responsibilities that you, as the insured, must comply with for the policy to be valid. A common example of this can be found in many home and contents policies, where it states that the home must not be unoccupied for more than 60 days consecutively. If you do leave your house for longer than this and an incident occurs, the insurance company may not honour the contract as you have not met your responsibilities.

policies list riding motorcycles and scooters as an exclusion because the insurance company deems this as a major risk that will result in large claims. It is possible to have the wording of the insurance contract altered and have exclusions removed or endorsements added. After consulting with your insurance broker and completing a comprehensive risk analysis, your broker will find the most suitable policy for your needs. If any exclusions are identified in the policy that will limit the scope of the policy, rendering it worthless for your needs, your broker can negotiate with an underwriter at the insurance company and may be able to have the exclusion removed. Understandably this will increase the risk that is being assumed by the insurance company and they will increase the cost of the policy in line with the increased risk. The best way to find out what your insurance policy does and does not cover is to either read your entire policy, paying close attention to any conditions and exclusions, or contact your local insurance broker. Your broker will be able to explain to you what responsibilities you must comply with for the policy to respond to any claims. Your broker will be able to explain any exclusions contained in the contract, so you can operate your business within the scope of these exclusions. m www.awesoinsurance.com.au

Finally, there are exclusions. Exclusions are clauses that identify specific events, circumstances and types of losses that absolve the insurer of their obligation to indemnify the insured.

This is where insurance can be hard to understand and, if you are not careful, can result in your policy not responding when and how you thought it would. A common example of this can be seen when people travel overseas and are involved in an accident whilst riding a motorcycle or scooter. They may have purchased travel insurance prior to their holiday, assuming they would be covered if they were injured; however, many

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INSURANCE MATTERS

INCLUSIONS? EXCLUSIONS?

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UNRIVALLED CONNECTIVITY

The international sub-sea broadband cable to connect the new Maroochydore CBD with Asia is set to trigger an innovation surge across the region and deliver unprecedented investment opportunities on the Sunshine Coast. The Sunshine Coast Regional Council recently exchanged contracts with telecommunications giant RTI Connectivity Pty Ltd to ensure the 550-kilometre undersea Japan-Guam-Australia-South Internet fibre optic cable will connect to a landing station adjacent to the new Maroochydore CBD. It will deliver the countryâ&#x20AC;&#x2122;s fastest data and telecommunications connection from Australia to Asia and the second fastest connection between Australia and the United States by 2020. For business, this is a game-changer with the cable capable of delivering a constant seamless, reliable and high-speed Internet connection with no degradation in connectivity. It also places the Sunshine Coast firmly on the business map with Sydney and Perth currently having the only other Australian international subsea cable landing stations in the country. For service delivery in the sectors of technology, education, health, media and e-commerce it will herald a fresh era.

For example, all businesses that deal in high volume data and have necessity for high speed connectivity, such as financial, media and technology services, benefit from close proximity of the sub-sea cable and its immediate connectivity to global markets and partners. In the education sector, students could have constant access to a highly conversational and interactive tutor, generated through artificial intelligence, that can teach as well as become a source of reference material and other relevant information. SunCentral Maroochydore, the company overseeing design and delivery of the new CBD, has installed more than $10 million of underground infrastructure to ensure Maroochydore becomes one of the most digitally advanced cities in the country. The international sub-sea broadband cable makes our new city centre and the Sunshine Coast region an even more attractive proposition as an emerging centre for commerce in the 21st Century. ca maroochydore-city.com.au

ITâ&#x20AC;&#x2122;S OUR BIRTHDAY

To celebrate 25 YEARS in the community, we want to do something special!

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SKILLING THE SUNSHINE COAST COMMUNITY

A growing population, expanding infrastructure, a brand new CBD and soon, an international submarine cable â&#x20AC;&#x201C; with so many opportunities available, there has never been a better time to be in business on the Sunshine Coast.

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he Sunshine Coast has earned a reputation for being the entrepreneurial capital of Australia based on the large proportion of the population owning their own businesses, and with so many key developments coming in the next five years, local industry is only going to grow further. But as TAFE Queensland’s Dean Sherwell explains, mutually beneficial partnerships and quality training are giving local enterprises an edge over their competitors. “When you invest time in your staff and train them in the right way, you can have a big impact on the performance of your business, regardless of the size of your organisation,” Dean said. “People often say, ‘what if I invest my time and money into my staff and they leave’, but what they should really be thinking is, ‘what if I don’t and they stay?’. “Quality, industry-standard training has the power to boost productivity and skills – which in turn can save a business plenty of time, effort and money in the long run.” In his role managing TAFE Queensland East Coast region’s Business Development team, Dean connects with the Sunshine Coast Council, Chambers of Commerce and local businesses to ensure that TAFE

“While we remain dedicated to providing students with hands-on experience and organisations with training for their employees, the focus is also about what training needs to look like in the future,” he said. “By being so heavily involved in the community and connecting with industry, we are not only ensuring the quality training of future and current employees, but are ensuring that we are across new developments so we can address the region’s training needs as they arise.” Having worked in business development and recruitment for most of his life, Dean says he has always been interested in the performance of businesses and the influence the people within them have on their success. It’s a passion he brought with him to TAFE Queensland when he started in 2015, and a belief that extends to the training sector. Dean has lived on the Sunshine Coast since 2011 and says although the region has grown and changed over the years, one thing he believes has remained consistent is the collaborative nature of local businesses, and how supportive the community are of local enterprises. “I don’t think the Sunshine Coast will ever lose that quality; it may be growing, but we are still very much a tight-knit community that care more about supporting people they believe

TAFE Queensland has strong connections to industry, enhancing outcomes for our students, as well as local businesses and the region as a whole.

Queensland is responsive to the training needs of this growing community. It’s a vital role that he says allows TAFE Queensland to keep its finger on the pulse of the region’s demands while it works to fill the skills gaps. “TAFE Queensland has strong connections to industry, enhancing outcomes for our students, as well as local businesses and the region as a whole,” Dean said.

in,” he said. “The relationship TAFE Queensland has with people in our business community is one of genuineness and integrity. TAFE Queensland has been around for over 135 years and is the largest training organisation in Queensland, so we clearly know what we’re doing. But it’s our authenticity, and our genuine desire to help local businesses be the best they can be, that draws industry to partner with us.”

Explore training options for your business at TAFE Queensland by visiting tafeqld.edu.au or calling 1300 308 233 to learn more.

www.mattersmagazine.com.au 67

e and n i z a g a M s r n Matte o i t n e m 019 , 2 s n m i e l s b e t o r a r p ership et? No b y y m e d a m e r d t e t o N iscoun d d n a n i o j receive $0

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SECRET OF SUCCESS?

STEWART PROPERTY

WHAT IS THE

The secret of success, especially in business, is to surround yourself with the best people. Here at Stewart Property, we have certainly done that, surrounding ourselves with not only a team of very professional and experienced staff, but local firms that deal with property purchases daily. It’s important to us to give you the best advice and service, so we’ve developed excellent relationships with solicitors, conveyancers, financiers, valuers and many other industry experts. The Difference between Appraisals and Valuations Whether you are a Seller or a Buyer, the most important part of any real estate transaction is the sale price. So how do we really come to that price? Getting that price right, has never been more important. A property valuation is different from an appraisal in that it determines the actual value of a property from an independent and unbiased point of view and can be relied upon from a legal perspective. In Queensland, this is done by a Registered Valuer. Valuations are ordered when a definitive value is required for a specific purpose, such as a property settlement or refinancing. A Valuer takes into consideration the physical location, size, condition, planning restrictions, zoning and more to arrive at a property value. A real estate appraisal takes in factors such as style or street appeal. Your home is compared to similar properties currently on the market. As market prices change it’s necessary to compare the property with similar properties in the same location that have sold in the previous three to six months. No two properties are identical, so an appraisal is subjective and real estate agents should have a good knowledge of recent property transactions. When you’re thinking of buying or selling on the Sunshine Coast, contact the team at Stewart Property. ca

SUNSHINE COAST’S

FINEST REGIONAL PRODUCE

D’licious Gourmet Hampers feature a selection of the Sunshine Coast’s ﬁnest regional produce. We work closely with local artisan producers to provide you with local delicacies. Our passion is creating a delicious gift your recipient will love. We specialise in the corporate market, working closely with our clients to ensure we provide exactly what you are looking for, while saving you valuable time and effort. We were honoured to be chosen to provide a gourmet hamper for the Premier to present to the Duke and Duchess of Sussex upon their recent arrival in Queensland as part of their royal tour.

Order now for Christmas gifts ﬁt for royalty! Contact: Ray and Irene DeVos Ph: 0406 670 952 E: info@dliciousgourmethampers.com W: www.dliciousgourmethampers.com

Stewart Property E: vicki@stewartproperty.com.au P: 07 5457 8100 M: 0412 713 041

ABOUT VICKI Vicki Stewart is the Director and Licensee at

Stewart Property Mooloolaba. With 30 years’ experience selling on the Sunshine Coast, Vicki has all the answers. Vicki is an REIQ Fellow and is a constant source of industry information for local newspapers and magazines. Heavily involved with the community and a past president of Mooloolaba Rotary Club, Vicki is a true Sunshine Coaster. www.mattersmagazine.com.au 69

TAKING PRIDE IN HELPING BUSINESSES GET

‘SET FOR SUCCESS’ WRITTEN BY SOPHIA AULD

Yvonne Rutherford was so inspired by the transformations in people she was working with, she wanted to do more. Her passion for helping businesses means she is still proudly running Set for Success more than 13 years later. When Yvonne Rutherford spent time in South Africa training teachers from around the world, she didn’t know this would become one of her proudest achievements. That was in 1995. Nor could she have known how many lives she would impact through Set for Success, the coaching business she started that same year. Whilst working as an English and media teacher in her native England, Yvonne ran gifted and talented summer schools for students from all over Northamptonshire county. Although the focus of these workshops was motivating students to achieve their goals, Yvonne increasingly found herself working with adults. She had already studied Emotional Intelligence and NLP for helping her students. “It transpired that I was also inspiring and changing the lives of the parents and adult helpers who attended the workshops,” Yvonne says. “I wanted to find a way to do more and reach more people.” As Yvonne started working with more adults and seeing them transform their lives, she did further training to become a Life Coach. On moving to Australia 12 years ago, she enrolled with the Coaching Institute in Melbourne, flying back and forth from the Sunshine Coast while she consolidated her skills in business and life coaching and studied to become a master NLP practitioner. Yvonne says her teaching background was excellent preparation for coaching, especially as it helps her to “not look surprised by my clients”! What does surprise her about working with her clients is “how excited I still get every time THEY make the change in their lives and send ME a thank you email or letter”.

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“I JUST CAN'T HELP CELEBRATING FOR THEM,” YVONNE SAYS. She explains that Set for Success is different to some other coaching businesses because it is not ‘textbook driven’. “We work with each person or group as real individuals,” Yvonne explains. “We get you to where you want to be because we know the path – we've walked it.” Her clients say they love Yvonne’s high energy and no excuses attitude. “I think my favourite description I've heard is that I am ‘a breath of fresh air’,” she says. That energy and attitude have flowed over into Yvonne’s enthusiasm for the community, with Set for Success donating $10,000 this year to Camp Quality for kids with cancer. Early next year, Set for Success is opening a permanent retreat base – the Hidden Gem – for groups. “At the retreat, we have a strong emphasis on getting in touch with yourself through nature,” Yvonne says, “so forest bathing (shinrinyoku) is something we encourage everyone to do.” Yvonne says she is proud of the work she does, and of the privilege of touching so many lives here in Australia. But the experience of taking pride in her work isn’t completely new. “The town where I lived in England was so proud of the work I was

“I JUST LOVE BEING IN NATURE, SO COOKING ALFRESCO WHILE TELLING MY GRANDSON A STORY I'M MAKING UP (MY GROWN-UP DAUGHTERS LOVE TO LISTEN, TOO) IS MY IDEA OF TIME WELL SPENT,” YVONNE SAYS.

doing they voted me ‘the pride of Northamptonshire’", she says. “I'm also very proud that so many of my former students continually nominated me for the Teacher of the Year Award.” And while she thrives on helping others achieve their goals, Yvonne knows it’s important not to neglect her own development. “I have a coach myself because I like to walk my talk and it’s the surest way of achieving my goals,” she says. “I wish others knew and understood the power of having someone to hold you accountable to your highest values.” In fact, Yvonne is so impressed by the power of coaching that she sometimes finds it hard not to talk about it.

“I USED TO FIND MY OWN DESIRE TO INSPIRE EVERYONE I MET CHALLENGING!” SHE SAYS. “NOW THE CHALLENGE IS ENSURING MY NEW CLIENTS UNDERSTAND THE DIFFERENCE BETWEEN COACHING AND COUNSELLING!”

For anyone thinking about starting with a coach, Yvonne says finding the right one for you is crucial. “Coaches have different styles and energies. You're more likely to achieve all you set out to do if your coach is someone who you do respect or admire,” she explains. “My coach is someone that I look up to, so I work harder not to let him down!” When Yvonne isn’t coaching or being coached, she fills her time in doing ‘everything’. “I never think of time as spare. It's for living – all of it!” she says. Yvonne feels most relaxed when she is busy, and enjoys gardening, cooking up a healthy feast for family and friends, and writing poems and children’s stories. Here are Yvonne’s top three tips for inspiring your journey towards success: 1. Always start with the end in mind – you can't get there if you don't know where you are going! 2. Write down your goals – success rate leaps off the scales if you write your goals down and read them regularly. “Anything else is just a dream”, Yvonne says. 3. The best tip of all – get yourself a coach if you are really serious. They should be “someone who will call you on your excuses and hold you to your best you.” set4success.qld@gmail.com

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www.mattersmagazine.com.au 71

THEART OF SELF LOVE

FIND YOUR PATHWAY

BACK TO YOURSELF The Art of Self-love is the compass needed to tackle the unknown and the curve balls life has in store. Critically acclaimed author Kim Morrison provides a step-by-step guide to tackle the unknown curve balls life throws us. Filled with candid stories, anecdotes and real-life experiences, Kim walks you through her normal reflecting on the circle of self-love. Focusing on negative thoughts can cause you to lose perspective at times and as a result you find yourself standing outside the circle of self-love. Self-care is your divine responsibility and Kim helps us to recognise that to anchor your state of mind and create self-serving habits. ‘Kim is a luminous warrior dreaming the world into being, and her profound truth is a light in itself. I loved everything about this book, especially the raw authenticity that radiates from every page ... it will lovingly touch the heart and spirit of everyone who reads it, and truly awaken a deeper knowing of the pure power that is self-love!’ - Pete Evans ‘Never have I ever read a book so thought-provoking, that made me cry so many tears, as I realised that I had fallen so desperately out of love with my very own self. The Art of Self-Love is the wakeup call, comforting hug, and message of hope that you have been looking for’ - Kelli Dawson

‘The Art of Self-Love and the self-love circle is going to shift the way I look at life, the world, my relationships, and myself. A lack of selflove is at the root of every challenge we face in our lives. This book provides the insights and tools to stop falling into the same selfsabotaging situations and offers solutions for how to stop listening to that inner critic! Kim Morrison is a true teacher, who shares from what she herself has learned. She is honest, raw, and real as she teaches the path of self-love. Kim’s passion for essential oils shines through and provides insight on how to make self-care practical in your everyday life. Finally, a book that will empower you to act. Thank you, Kim for sharing your knowledge and experience but most importantly for sharing you heart!’ - Liz Sefton

‘I have laughed, and I have cried reading this beautiful book. Thank you so much Kim for pouring your heart and wisdom into these pages. This is a fantastic practical guide for anybody to use on a daily basic to keep bringing you back to the circle of self-love. Thank you.’ - Hillary Wallace e www.twenty8.com

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COAST INCOMES ARE

AND… FEMALES ARE LEADING THE WAY!! BY TED FITZGERALD SUNSHINE COAST NUMBERS EXPERT

For many years the Sunshine Coast was seen as a great place to holiday, and a lovely, affordable place to retire. Not far from the state capital, it had a relaxed atmosphere, not frantic like the Gold Coast. It had great beaches, beautiful hinterland and a climate the envy of most Australians. But it was definitely NOT a place to earn a BIG income or think about being able to build a serious career in an industry that could hold its own in competition from any part of the world.

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But wait, the data shows that slowly but surely, BIG changes are happening! Now with over 375,000 residents, it is Australia’s ninth largest community and growing fast. Sadly, incomes although rising, are not yet matching those of other Queensland communities. The 2016 Census gave our median annual household income at just over $66,000 with the state median at $72,500, nine per cent higher. But the good news is our incomes are now growing faster than that of the state overall. Over the ten years 2006-2016, ours grew by 41 per cent, with state growth coming in at 34 per cent. And guess who are leading the way? Our wives, our daughters, our sweethearts!! Finally, female incomes are rising faster than those for males. And I, for one, am both delighted but not surprised. Over several years, I have attended graduation ceremonies at the University of the Sunshine Coast and watched in fascination as time after time more females were graduating into professional careers than were males. Real world examples? In 2006, there were 1,434 Sunshine Coast females with postgraduate (e.g. Doctorate) qualifications. In 2016, it had risen to 3,380, a rise of 212 per cent, almost double that for males at 119 per cent. And the same for bachelor’s degrees, a rise of 93 per cent for females, and 72 per cent for males.

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And at last, these hard-earned achievements in education are starting to show where it should ... in pay cheques! Notice the highest income change was for ‘couples with no kids’. Hardly surprising for those of us who have reared a family. Carrying the responsibilities and duties of being a full-time MOTHER as well as a competent and available professional in the workforce is particularly difficult. These impressive changes to the ‘traditional’ role of females in the workforce also shows up in the changes in the ratio of female to male managers and professionals on the Coast. In the last ten years, the number of female managers has risen by 23 per cent, compared to males at 17 per cent. It’s the same with the ratio of professionals in the workforce. In the same period the number of female professionals rose by 64 per cent, compared to 42 per cent for males. And with rapidly increasing number of females now getting higher education, I think we will soon see some serious challenges to some entrenched gender stereotypes and male ‘entitlements. And, for me, not a moment too soon.

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NUMBER BUSINESS

RISING!

FITNESS MATTERS

REAL PEOPLE – REAL RESULTS

CASE STUDY

Cassie presented as a 30-year-old female and a mother of three. Her latest pregnancy included a few medical issues. That coupled with a busy lifestyle, left Cassie struggling to find both the motivation and time to get fit and maintain the balanced diet she wanted for herself. With her baby now three months old, she became very motivated to lose the excess weight she had gained over the past eight years and to strengthen her pelvic floor.

GENERAL RESULTS Statistics: 88 per cent of EMS users noticed significant back pain reduction after six sessions: 50 per cent were pain-free after six sessions.

PAST CASE SCENARIO

After 12 sessions the average person will lose nine per cent body fat, 3.5kg on the scales and 7cm around their waist (over one dress size).

Cassie was previously held back by: • Lack of motivation • Severe lack of time • Being a busy stay-at-home mother of three • Constant pain from sciatica • A diagnosed slipped disc in her lower back (which caused daily pain) WHY EMS? Having considered multiple fitness options Cassie selected EMS training. Her research showed her that it had been scientifically proven to be the fastest weight loss method, whilst also helping with her sciatica and back pain. Being able to perform her workouts pain-free and in the least amount of time was imperative. OTHER OPTIONS Personal Training: Ruled out as it didn’t fit her budget. Pilates, yoga and boot camp: Didn’t offer her the results she was after with both her time limitations and injuries.

CONCLUSION Cassie completed an initial health and fitness consult at an EMS studio and was cleared to start weekly 20-minute EMS sessions. Additional information and support were given regarding diet, motivation and posture correction. Cassie managed to come in for a weekly session for eight weeks and lost 2cm on each arm, 17cm around her waist and 3cm from each thigh, with a total loss of 3.5kg bodyweight. Furthermore, her strength in her arms increased by 38 per cent and in her legs (squat test) by 42 per cent. She reported a dramatic relief in back pain, being pain-free for the entire week after session number four. www.fitin20.com

FACTS Scientific evidence has proven that most new mothers are left with weak pelvic floors and variable degrees of abdominal separation after childbirth. Back pain is the leading cause of chronic pain and the second most common reason to visit the doctor. An incredible 80 per cent of the population suffers from regular lower back pain episodes due to various reasons. Strength training is the most effective solution for back pain, outperforming any other solution a healthcare provider can offer.

ROELIE SCHMIDT FITIN20 Owner

With a 10 year history of training elite athletes and being active in the medical field, Roelie Schmidt is passionate about the potential and science of EMS training. Key part of our studio is creating a supportive and inviting environment that is first in the field of EMS fitness and remedial treatment.

REAL PEOPLE – REAL RESULTS INTRODUCTORY THREE PACK JUST $120 SUMMER OFFER FOR THE MONTH OF DECEMBER ONLY $97 We could tell you we are amazing till we are red in the face and that you can achieve the goals you desire, but you may not listen to us. Listen to Cassie : “I have been doing my weekly 20 minute sessions at Fitin20 for the past eight weeks and I am blown away with what it has done for me! I have dropped a dress size and reshaped my body. I no longer have those ‘jelly arms’ that my four year old would point to. Even more importantly attending Fitin20 has boosted my confidence; I now feel stronger and more energized. I love the feeling bumping into people I haven’t seen for a while and hearing them tell me how great I look. My back and sciatica hardly give me any grief now. From someone who wasn’t into fitness at all, I can’t wait for my weekly 20-minute sessions. They just fit in great with my busy schedule as a mom. I can highly recommend Fitin20, it works and the service is so personal, you are not a number, they really care. Go give it a go, I promise you won’t look back!”

www.fiTiN 20.com.au 76 ISSUE 90

121A Bulcock St, Caloundra, QLD 4551 Phone: 07 5492 5287 Mobile: 0458 888 923

FOR LOCAL COMMUNITY GROUPS

The 2018 Mayoral Ball proved to be another stunning success with the gala event raising $67,000 to support the work of local children’s charity SunnyKids, as well as several other local organisations. In its three years, the Mayoral Ball has now raised almost $250,000 to help community causes on the Sunshine Coast.

Mayor Mark Jamieson with his wife Lorrell

This year’s gala event took place in mid-October at Aussie World’s The Shed, which was transformed into a 1920s-themed Ritz Ballroom with leading Australian stage and screen performer James Millar as Master of Ceremonies.

SunnyKids patron Mayor Mark Jamieson thanked the many volunteers, suppliers, auction and raffle prize donors and the event’s Foundation Partners, including SunCentral, HRM and Headland Business Park, who provided significant financial support to the event. “I would particularly like to acknowledge the collective effort of Karen Neuendorf and her dedicated committee who have worked tirelessly over the past three years to host this annual event and ensure it has become such a great success,” Mayor Jamieson said.

SunnyKids president Karen Neuendorf said the Mayoral Ball was a stunning and elegant event which delivered on all the expectations of her committee. “It’s been an honour to chair the Mayoral Ball Committee and I’m thrilled to announce that the event has raised nearly $250,000 over the past three years,” Karen said. “That’s an incredible amount of money and we couldn’t have done it without the efforts of our hard-working committee, along with significant support from the local community. “Best of all, the feedback from many of the 350 attendees has been really positive, which was really rewarding considering the hard work of our event planners, who transformed The Shed into a stunning version of the Ritz Ballroom. “The Mayoral Ball sold out six weeks early and that level of support indicates that there is a strong desire from the local community to dig deep and support those in need. The benchmark set by SunnyKids is extremely high and going by the growing popularity of this event, I am certain that it has now become the ‘must attend’ event on the Sunshine Coast social calendar.” c

“This was the third annual Mayoral Ball and each year it seems to get bigger and better. There were many highlights this year and one of the standouts was the stirring presentation from 2016 Suncoast Citizen of the year, Chappy Dave, who outlined the important role that he and SunnyKids play in our community.

MARK JAMIESON Sunshine Coast Mayor

Sunshine Coast Mayor Mark Jamieson keeps Matters Magazine readers up-to-date on what’s happening on the Coast.

“I am certain that SunnyKids will really appreciate the funding injection from this event and in keeping with the tradition of the Mayoral Ball, we’ve also been able to donate proceeds from the night to Suncoast Legal Services and Uniforms 4 Kids, as well continuing our student bursary at the University of the Sunshine Coast.”

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MAYORAL BUSINESS

MAYORAL BALL RAISES $67,000

WORDS MEAN BUSINESS

FIVE REASONS WHY

YOUR BUSINESS NEEDS A CONTENT MARKETING STRATEGY Did you know that small businesses with blogs get 126 per cent more lead growth than those without? Or that content marketing has six times the power of traditional marketing? Content marketing is relatively new on the scene but provides a bangfor-buck return that will leave you wondering why you haven’t done it sooner. Consumers have had enough of pushy advertising and shifty sales tactics. Instead, they are searching for businesses that are transparent, authentic and approachable. Content marketing is all about delivering valuable content – like blogs, newsletters,

social posts and eBooks – that builds relationship and establishes trust. Here are five reasons for using content marketing to grow your business. 1. Increasing organic SEO What business doesn’t dream of being on the first page when customers search for a product or service? One way of achieving this is optimising organic search. Regularly adding fresh, relevant content to your site continually builds on the repository of keywords and phrases that potential customers are searching for. According to Tech Client, websites with blogs have 434 per cent more search engine indexed pages than sites without.

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But the days when you could stuff a trashy article full of keywords and expect SEO results are gone. Search engines are smarter now, and demote sites using such techniques. More importantly, your readers deserve better, so inspire them by serving up useful content that answers their queries and proves that you know your stuff. When readers find value in content, they’ll keep coming back for more – boosting search traffic and conversions. 2. Build brand awareness and loyalty To get customers, they need to know you’re out there. Tech Client stats show that 70 per cent of consumers learn about a company through articles rather than ads. But they also need to get comfortable with

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BEFORE

SUNSHINE COAST’S HIDDEN TREASURE

Straighter, smooth, healthy, frizz-free hair with radiant shine

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Breathtaking beachside location Bar and Bistro Daily Bistro Specials Gaming and Function Rooms Courtesy Bus available Thursday to Sunday

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AFTER

Ph 5445 6700 3 Ballinger Place, Buderim FIND US ON

you, because people buy from brands they know and trust. And you don’t need to get cosy over a cuppa on a couch. Great content connects you with your target audience – showing them you relate to their needs. In fact, 90 per cent of consumers find customer content useful, and 82 per cent enjoy reading content from brands. The more content you add that answers questions and solves problems, the more you build a community of loyal followers who see you as the go-to in your field. 3. Generate social engagement Social media strategy has become a buzz phrase, and with stats from Social Media News showing that 60 per cent of Aussies are active on Facebook, it makes sense. Twitter is also popular, with 4.7 million active monthly users, with LinkedIn having 4.5 million. This might make social media sound like a walk in the park, but unless it’s part of a wider content strategy, the results can be, shall we say, sad. A common problem for businesses exploring the social space is not knowing what to write or share. If you want to enter space,

you need a rocket. When it comes to social, the right words – combined with awesome images – will help you achieve lift-off.

relevance and concerns about security.

Your social strategy should consider what you want to achieve – such as driving users back to your website or increasing brand awareness. From there, develop a strategy around those goals.

In contrast, content adds value to consumers’ lives. Its focus on the customer rather than the brand is less intrusive. Not only that, content marketing builds momentum over time without any extra cash input, whereas paid search means you’ll always be dipping into your hip pocket.

4. Cost effective

5. Conversions

According to research by Kapost (in partnership with Eloqua), when compared with paid search, content marketing generates three times more leads per dollar spent.

According to ABG Essentials, content marketing pulls in conversion rates six times higher than other methods and is three times more effective than outbound marketing.

Advertising approaches that worked 20 years ago don’t cut it now. Ad overload has led to more than 615 million devices having ad-blocking software installed, according to PageFair’s 2017 Global Adblock Report. Another study by AdKeeper™ and 24/7 Real Media showed that online banner advertising has a click-through rate of less than one-tenth of one per cent. The reasons: two-thirds of respondents don’t want distraction from what they’re reading, followed by ads lacking

Want to know more about using content marketing to help your business grow, but worried how you’ll fit it in an overloaded schedule? Or wondering how a regular blog, newsletter or social posts could work for you? Contact me to discuss how I can help with an affordable strategy for your business. Mention Matters Magazine for a $50 discount on any content or copywriting service. ca Sophia Auld P: 0432 772 680 E: sophia.auld@gmail.com www.sophiaauld.com

SOPHIA AULD is a curious and dedicated freelance writer who loves working with words. She specialises in content creation and copywriting,

and also writes features. Her work has been published in The SMH/The Age, MiNDFOOD, The Saturday Paper, Good Health, Wellbeing and BBC Travel. She has created content for companies including CGU Insurance, Energy Australia, Olay, Jetstar, Open Universities, Defence Health and Nandos. She enjoys working with businesses to help them tell their stories.

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PRIDE BOOSTER

what is

PRIDE? WRITTEN BY VICKIE MAGIC

To me, pride is the feeling that I get when I achieve something that I set out to achieve. It makes me feel good, it makes me feel alive, it makes me feel excited AND it makes me feel fulfilled.

else it is about yourself that you don’t like, the more it becomes a habit for you to believe that truth. And not only that but the more we focus on our lack, the more we see it and therefore the larger it becomes for us. I believe that emotion is energy in motion, so if we focus our energy towards one thing (our lack in an area, for example) then that focus of energy turns into emotion. I truly believe that the truth is whatever you say the truth is.

If you think right back, what is the very first thing you can remember that you were proud of? I remember at around the age of seven being so proud of the fact that I could run fast. I used to beat most people that I ran against, and it sure did give me a sense of pride. It was a great feeling to feel that I could do something well, better than well, I was the best in my school and then a few years later, the best in Queensland. It’s pretty incredible how being good at something can make you feel good about yourself. For me, this was the beginning of building a good level of self-confidence for myself. It’s interesting isn’t it, because there is quite a fine line between self-confidence and arrogance. I believe that self-confidence is a great thing; it’s where you truly believe you are great at things and are proud of yourself. But, when you actually believe that you are better than everyone else, then I believe that turns into arrogance. The truth is, that not one human is any better than any other human; we might be better at a certain skill, but in our core, I believe, we are all exactly the same. Self-confidence is something that we all need but sometimes lack. We lose our confidence in our own ability and think other people are better than us. This can then strip us of our pride; in fact, the more we think we lack in a particular area, the lower our level of self-confidence falls. The funny thing is that it’s actually a habit; yep, that’s right, the more you focus on your lack of confidence and remind yourself how silly you are, how dumb you are, how fat you are, how ugly you are, or whatever

So, if you say that you lack self-esteem or that you are too fat, too skinny, too dumb or too something else, then guess what? That’s your truth and from there forward all there actually is left for you to do then is to live into that truth. WHAT TRUTH ARE YOU LIVING INTO?

WHAT TRUTH ARE YOU TELLING YOURSELF? IS IT SERVING YOU?

So many people live their life thinking that they simply have to survive, live out the hand they were dealt. I say, “CRAPOMOLA”. You always get dealt another hand, and another and another, we get choice after choice after choice, we are driving the bus, no-one else. We can’t blame our upbringing, our boss, our addictions, our ‘insert the thing you blame here’ - the reason you aren’t what or who you want to be. It’s just so easy to make the reason for our lack of pride due to something that did or didn’t happen to us. But guess what, right here, right now we can choose again and begin to create. So, it must start with you catching yourself, pulling yourself up when you beat yourself up. You see, when you are doing that you are in survival mode.

In survival mode you are:

STRESSED TIRED WORRIED ANXIOUS FEARFUL FRUSTRATED EASILY ANNOYED ANGRY INSECURE 80 ISSUE 90

WHAT DOES PRIDE MEAN TO YOU?

We asked a few Sunny Coasters this question and here is what they had to say. But, when we decide we are done with living in survival mode and make the decision to create, we become:

JOYFUL CREATIVE HAPPY ASTONISHED EXCITED LOVING GIVING CARING SHARING CONFIDENT AND PROUD. Don’t think for a moment that your lack of pride, or lack of confidence, is something that you can’t change because you can actually change the way you think in the blink of an eye; yup, the blink of an eye and it starts with your mouth. For starters, what if you made the decision right here and right now to stop surviving and start creating?

HOW WOULD THAT LOOK FOR YOU? WHAT WOULD IT MEAN FOR YOU? HOW DOES THAT FEEL?

If you are ready to stop surviving and start creating, then my tip is to start focusing your energy towards what you DO WANT for yourself and your life and STOP focusing on the things that you DON’T WANT. The more you WATER THE WEEDS (things you don’t want) the more WEEDS you will get. WATER THE FLOWERS (the things you DO WANT). Focus all your attention towards the things and the life that you want, and when you catch yourself criticising, judging or putting yourself or others down, simply remind yourself that

Having the conviction and courage back in 2006 to ‘not run with the institutional crowd’ and establish an independent investment advice and financial planning practice offering exceptional, valued solutions for local clients. JAYNE GRAVING ~ Arch Financial Planning

Cooroy Legal Centre is proud to act pro bono for people escaping domestic violence. I am super-proud of bringing a new technology to Australia. Helping people build confidence, meet their goals and rid themselves of the pain they have been struggling with for years makes it so rewarding. I am also proud of my business partner - we built this together from scratch, learned it all by ourselves and it is complimented by so many. ROELIE SCHRIJNDERS ~ Schmidt ~Fit in 20

As a Royal Navy Commander, I oversaw the conversion of a Hull trawler to a Minesweeper in three days, and took it 12000km to the Falklands War, and brought it and all the crew back safely after clearing the minefields. DAVID GARWOOD ~ Garwoods Estate Agents Noosa

Avenue Dental Kawana’s proud moment recently was representing the North Coast region at the Queensland State Training Awards. We are proud to support and facilitate building careers for the many trainees and employees who have worked so hard to complete their studies in our practice. Rebecca Vanzutphen ~ Avenue Dental Kawana

ENERGY = EMOTION And simply ask yourself, “What emotion do I want to create for myself?” Simply remind yourself that you are creating energy by focusing your attention on what you are focusing on and refocus your attention towards WHAT YOU DO WANT.

CREATING A HAPPIER, HEALTHIER YOU!

JANINE LEE ~ Domestic Violence Business Solutions

WATER THE WEEDS, YOU GET MORE WEEDS HOWEVER

WATER THE FLOWERS, AND YOU WILL SIMPLY GET MORE FLOWERS. The sense of PRIDE you feel when you begin to be able to CHOOSE to FOCUS your ATTENTION and your ENERGY towards the FLOWERS makes you feel so GOOD. f

We are very proud of turning our little cafe into a place that supports local businesses, uses fresh local produce and now has a fully edible garden, keeping all wastage to a minimum by recycling and composting. We also won the Silver Glassie Award this year for the Montville region. SHARON KNIGHT ~ Sweethearts Cafe Eudlo

www.themagicsuccessformula.com www.mattersmagazine.com.au 81

S E K A M T A WH

The Sunshine Coast is not only famous for its pristine beaches, lush hinterland and relaxed lifestyle; it is also home to a conglomerate of outstanding businesses, many of which have been grown from the ground up by astute, savvy and switched on businessmen and women. At a recent lunch at See Restaurant, hosted by our very own â&#x20AC;&#x2DC;Mr. Magicâ&#x20AC;&#x2122;, and with the beautiful Mooloolaba Marina as the backdrop, we invited some of these men and women to share their proudest moment in business and also what their clients and customers say that fills them with pride.

RENEE BLACKWELL

(Renee Blackwell Design) shared that it was not one moment but a combination of moments from the 30 years in her jewellery design business. That in itself is a milestone, and something she is most proud of.

82 ISSUE 90

PRUE SMALL AND HER HUSBAND BEAU

(Cooper Small Group) reflected on their pride in the culture they have created within their business. This was shared openly with them recently by one of their employees, who had worked in the industry all of his life but told them just how much he loved coming to work in their business. He also added how happy his wife was that he loved working for them, too.

RUTH HOLLAND (Expandasign), says that, after being in business for six years, taking the plunge and purchasing their own commercial property still fills her with pride. What was a huge decision and a somewhat difficult transition initially, now makes her smile as they often joke about having no space!

? D U O R P U O Y RUTH’S HUSBAND GRANT HOLLAND

(Expandasign) reflected on the growth and development of his staff and, in particular, one of their employees. She has grown with the business from her initial receptionist role to one of trusted office manager. He says they feel immense pride in playing a part in that development process.

DIONE MAURIC

(Finn Franchise Brokers) says her proudest moment happens quite frequently with families. She says facilitating a family going into a new business, starting their new venture and a new life, means helping them fulfil their dreams to take charge of their own destiny. “Every time I see that I’m really proud of helping them do that,” says Dione.

IT WAS A NO-BRAINER FOR STEPHEN WOLFF

MARILYN BRAYSHAW

MARILYN BLACK (Harlequin

AND WHAT DID MR. MAGIC SHARE?

(Finn Franchise Brokers). Stephen shared a story about a client, whose whole viewpoint on what business brokers were, shifted to a positive one after working with their business.

Blinds and Security) says she is always so very proud every time their customers say, ‘thank you’. This is something that is important at home and in business. Marilyn loves knowing they have a really great team behind them creating happy and grateful customers. But perhaps the winner of the day was the unanimous sentiment and point of pride which was shared around the table, that came from referral business. This was a high point in business for all.

(ASTUTE Mooloolaba) captured the thoughts of the group when she shared that when people ring her and say, “I’ve been told to call you because you will be the one who can help me”, is a proud and rewarding moment.

That it is the positive feedback about some of the inspirational stories shared, which have made a difference in people’s lives and businesses. “And a real highlight is always the launch event for the magazine; seeing people who may never really network at all but tell us this is the best networking event they have ever been to makes Vickie and myself not only proud but know we must be doing something right.” e

What ever you need, we’ve got it! • Venue includes accommodation with single, double and triples room cabins. • Large central conference or workshop area. • Commercial Kitchen facility for onsite catering small and large. • Beautiful country feeling • Fireplace • Lake • Honey (in season )

Ask us NOW about your next special event - Contemporary Accommodation in the Mary Valley. Honeybee Country Accommodation Tel: 07 5484 3550 info@honeybeefarm.com.au 20 Hasthorpe Road, Kandanga (less than an hour from the Sunshine Coast) www.honeybeefarm.com.au

www.mattersmagazine.com.au 83

BOBBY MARTIN

PRIDE AND JOY:

A MAN, A VAN, AND A LOVE FOR LIFE. WRITTEN BY JENNIFER FORSTER

If we are to believe the old saying, ‘take pride in how far you have come and have faith in how far you will go’, it would be easy to imagine that Bobby Martin was, indeed, the inspiration. Bobby swapped his tradie life to work as a snowboard instructor until an accident saw him fall 70 feet, landing on hard icy ground and breaking the entire right side of his body. At just 22 years of age, and after reading the bestselling book, ‘Awaken the Giant Within’ by Tony Robbins, this accident would be the catalyst for his own personal self-discovery and would eventually send him on a 12-year, life-changing, journey around the earth. Bobby experienced the stark and very real contrasts that life has to offer, from working with the rich and famous on superyachts to volunteering in orphanages in the slums of India. One day he would be eating the finest foods in the world and the next, he would be sitting at the foot of the Himalayas listening to the wisdom of the Dalai Lama. The highs and lows of this real-life kaleidoscope of wondrous experiences would also bring Bobby face-to-face with his own addictions, depression and anxiety and the struggles to overcome them. 84 ISSUE 90

Bobby eventually found his secret to a balanced life and now travels the country in his custom-built van, complete with a bathtub, working as a life coach successful life coach - (his business is called Coach Me Bobby).

“‘Vanlife’ has helped me find my best flow in life,” says Bobby. “Waking up on a new beach every day is the most amazing feeling.” Bobby chooses to invest his energy in a life he loves living, rather than in what he calls the ‘rat race of paying rent and bills’. ‘Vanvesting’ is what he describes as the investment strategy which has allowed him to do this. Over the past seven years, he has been writing a book filled with all of the tips, tools and life lessons he has learned along the way and will soon be self-publishing this in an eBook, called ‘Underlying Reasons’. Currently here on the Sunshine Coast, his van is a magnet to anyone walking past and it’s easy to see why it draws attention. Bobby calls it his ‘beach hut’ and welcomes photo requests from locals, and has even been known to whip up a meal or two to share as well. “I have had many amazing conversations in the time I have been here,” says Bobby.

BOBBY MARTIN

“Connection is everything for me so thank you Sunny Coast for your warm sunburnt hearts and kind words.” There is no doubt that Bobby can be proud of the life he has created since that fateful fall onto bone-breaking ice. He has not only consciously created a lifestyle which brings him immense joy, but he also shares these experiences and wisdom through his work as a life coach and connecting with locals. Although Bobby does not believe there is such a thing as a perfect life, he does believe that we can all fill our lives with many perfect moments.. e

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Join some beautiful like-minded ladies for Mingling, Mellowing, Massage and Meditation and to truly create the MAGNIFICENCE you were born for.

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Contact Vickie for more information on 5444 4456 or email her at vmagic@bmmag.com.au

Go to www.themagicsuccessformula.com to book your spot. www.mattersmagazine.com.au 85

FOOD MATTERS

FMTV

FOOD MATTERS

Spanning over five fascinating episodes that individually tackle some of the biggest challenges of our time, including overcoming stress, depression and anxiety, healing auto-immune conditions and chronic illness naturally, releasing fear and limiting beliefs and uncovering more purpose and fulfillment in life, ‘Transcendence - Live Life Beyond The Ordinary’ takes the viewer on a journey into the ‘self’ like no other docu-series before it. About the Filmmakers With millions of followers worldwide, James and Laurentine are passionate advocates for health and wellness, continuing to question the status quo with thought-provoking films like ‘Food Matters’ and ‘Hungry for Change’. Their films and many others can be watched via their video-on-demand streaming service FMTV, which was launched in 2014 and has grown to become one of the largest health and wellness online channels in the world.

LOCAL ICON, ‘FOOD MATTERS TV’ LAUNCHES GROUNDBREAKING NEW DOCU-SERIES ‘Transcendence - Live Life Beyond The Ordinary’ is a new docu-series by internationallyrenowned filmmakers James Colquhoun and Laurentine ten Bosch that explores the current state of our physical, emotional and mental health in a captivating new way. Drawing on research and interviews by some of the world’s most recognised celebrities, doctors and thought leaders, including Novak Djokovic, Jim Kwik, Mark Hyman, Libby Weaver, Bruce Lipton, Wim Hof, Gabrielle Bernstein, Joe Dispenza and Marie Forleo to name a few, this inspirational FMTV original series is set to challenge the way people view health and ultimately lead them to question how they can live a better life.

It was a family medical issue that encouraged the duo to start exploring the relationship between food and health, thrusting them onto the path of wellness. Seeing firsthand how their work healed James’ father, they went on to build a tribe of loyal followers and spread their message through online movies, recipe series, yoga and exercise classes, expert interviews and guided programs on FMTV. About FMTV Described by members as ‘Netflix for health and wellness’, James and Laurentine founded FMTV. com to curate the world’s best content on healing and mind-body transformation. The subscriptionbased platform offers its members hours of documentaries, recipes, guided programs, yoga and exercise and expert interviews to help deepen their spiritual practice, lose weight, overcome an illness and live a better life. The app is available on all app platforms including iPhone, iPad, Apple TV, Android, Roku, Amazon Fire and Chromecast. e You can watch the trailer and join the free worldwide online premiere at www.fmtv.com

86 ISSUE 90

LOCALS IN BUSINESS

THE SAND PILLOW Relaxing at the beach will be better than ever before thanks to the sand pillow. This unique beach pillow was designed and developed on Noosa Beach after too many hours spent being uncomfortable using bag or clothes as a substitute pillow. What’s interesting about the sand pillow is that it’s designed to be filled with sand. Just scoop some in and inflate the headrest for hours of comfort at the beach. www.thesandpillow.com

LOCALS in BUSINESS

and life

GARWOODS ESTATE AGENTS Theodora and David Garwood are boutique real estate agents in Noosa and sometimes feel they go beyond being agents, as they pride themselves on helping people with solutions. Understandably their motto is ‘relationships not transactions’. Check them out at www.garwoodsestateagents.com Garwoods in Sydney has also just won the REINSW Award for Excellence!

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KORSOS PHOTOGRAPHY Proud to be part of keeping film photography alive. Apart from shooting film myself, I also offer film processing, printing and scanning to my customers. We also stock a good variety of different types of films, including 35mm and 120 roll film, colour and black and white. I believe the true and traditional way of photography is to shoot film. It keeps photographers more honest. The photo above I shot in my studio and on film of course. Ph: (07) 5373 7619 www.korsos.com.au

www.mattersmagazine.com.au 87

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www.notsponsored.com.au FOLLOW US ON OUR SOCIALS Instagram: https://www.instagram.com/notsponsoredsurf/ Facebook: https://www.facebook.com/NotSponsoredSurf/ 88 ISSUE 90

GEMOLOGY COSMETICS

WORLD CLASS INNOVATION

in French luxury skincare launches in Australia This month was the official Australian and New Zealand launch of Gemology Cosmetics at the multi-award-winning Shine Beauty Southport salon. The launch was hosted by Tania and Joel Turner, founders of Shine Beauty; Gemology Cosmetics founder, Chrystelle Lannoy, flew from Paris to attend the event, part of the fast-growing global expansion of this world-class brand. Chrystelle had dedicated her professional life to prestigious and iconic skincare brands such as Clarins and Pevonia, prior to founding Gemology. “When I conceived the idea to start Gemology, I wanted to create something truly unique,” says Lannoy. “That is, the first cosmetics skincare brand in the world based on minerals from gemstones. I have always been utterly fascinated by the properties of gemstones to intensify skin cell regeneration, to virtually hold back time.”

over three years because, at the time, ingredients from gemstones didn’t exist for this purpose,” Chrystelle said. “This work was highly visionary, and when we started to fully understand how these gemstones could help women to repair and renew their skin, we knew how ground-breaking this work really was.” The line was officially launched in 2007 in Paris, France at the Ritz Hotel and today, is available at some of the world’s finest international hotels, luxury resorts, prestige spas and iconic vacation destinations. The Australian-New Zealand launch was attended by media and local VIPs, who enjoyed French Champagne, canapes, product demonstrations and sumptuous gift bags.

Lannoy had previously worked alongside Dr Jean Claude Bozou (PhD in Biology and Pharmaceuticals) to create formulations for many prominent European cosmetic brands.

“Our clients are already raving about Gemology,” said Tania. “Working with Chrystelle and Gemology is a dream for us because we are leading the way in the beauty and anti-ageing industry.” e

“Developing the Gemology extraction process and formulations took

GemologyCosmetics.com.au

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It’s time for you to SHINE! Swim the other way. Dare to be different. Matters Magazine wants to help you to STAND OUT. Let us come and tell you all about what we can do for you and receive FREE inclusion in our next issue (ask us for more details). Matters Magazine is passionate about inspiring, educating and connecting business on the Sunshine Coast, delivered quarterly from Beerwah to Pomona and everywhere in between.

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