AUTUMN 2021 / ISSUE 98
longevity ISSUE
longevity features
See pages 22 and 68
in business and life
on the Sunshine Coast
See page 6 ake me E, t
e hom !
WHAT MATTERS MOST
make it
I’M FRE
Our special
What does it take to
BUSINESS MATTERS | LIFE MATTERS | COMMUNITY MATTERS | SUNSHINE COAST MATTERS
Speak to the Business Sales Specialists who make it happen. There has never been a better time to sell! Call Rod Russell and the Savvy Team on 07 5444 3300 today. Download your free information kit, ‘Selling with Savvy’ savvybusinesssales.com.au or call us on 07 5444 3300 for a confidential conversation.
EDITOR'S Thanks for reading this issue of the magazine. I wanted to reach out to you and personally thank you for your support. We are often blown away at how many people tell us they love the magazine. It certainly lights us up to know that our hard work over 14 years has paid off. We are always delighted when you stop us on the street and tell us you loved a certain article or a certain issue. We truly believe that one of the reasons for our longevity this far is that we really do listen to what you want. The length of our articles are what they are because we asked you and then did what you said you wanted. There is so much of the magazine that is the way it is because we asked you through our surveys over the years what you wanted and you told us and we delivered that. We are proud of this magazine, proud of its longevity, proud of the awards we have won over the years, and proud we have advertisers that have been with us for between five and ten years. We know that this is a very long time and we are so grateful. Personal thanks a million times over goes out to some of our long time advertisers including:
Photo: thanks to Empire Photography
note Marilyn from Harlequin Blinds, Roz from White's IGA, Bret from Wholesale Solar, Jean from Millennium Education, Victoria from HBA Encompass and The Bookkeeping Hub, Sharee from Holmans, Sarah from Austwide, Melissa from Brilliance for Business, Jo from To Hold and To Have, Marilyn from Astute, Renee from Renee Blackwell Design, Paula and John from Sunshine Coast Art and Framing, Rod from Savvy Business Sales, Anthony and Wendy from See Restaurant, Sheena from The Inkspot Printers, John from Pickering Bookkeeping and Accounting, Anthea and James from Signal Fox, Ruth from Expandasign, Darcie from Tbiz shops, John from BBC Digital, David from Bartercard, Chris from Complete Business Strategies, Renee from TAFE Queensland, Gary from Living Valley Heath Retreat. It is because of you and your support and businesses like yours that we are still here happily inspiring and educating the Sunny Coast each quarter. Of course, we have lots of newer clients that support us each and every issue that we would like to say THANK YOU TOO. Thank you to each and every one of you. And a massive thank you to you, the person holding this in their hands right now. Without you we have no relevance, so thank you. We appreciate your support.
Vickie Magic
MAKE YOUR NEXT MOVE PLATINUM Receive PLATINUM service & PLATINUM quality 3 3 3 3 3 3
Home & Office Removals Local & Interstate Full or Part Packing Service Storage Packing Materials Pianos & Pool Tables
Phone: 0438 277 014 www.platinumremovalssunshinecoast.com.au adam@platinumremovalssunshinecoast.com.au www.mattersmagazine.com.au 3
Small Business of the Year:
16
Business Matters Magazine Published by Matters Magazine ABN: 95 131 837 833 P. 5444 4456 Buddina
3 Editor’s Note 4 Contents
Journalist/Editor/Advertising Enquiries: Vickie Magic, 07 5444 4456 or 0433 198 868 vmagic@bmmag.com.au
REGULAR COLUMNS
Photographer/Distribution Operations Manager/Accounts: Dranko Magic, 0408 751 863 magic@bmmag.com.au Design: Head Designer Zonya Bird | Creative Bird Design zonya@creativebirddesign.com Leisa-Kay Fleming | Leisa-Kay Creative leisakaycreative@gmail.com Sub Editor, Writers and Proof-readers: Roxanne McCarty-O’Kane hello@roxannewriter.com.au
23
Natasha Higgins nhiggins.editor@gmail.com Vickie Magic editor@bmmag.com.au Writers and Columnists this issue: Andrew Barker, Antonio Puelma, Bill Gissane, Brad Modenhauer, Bret Davis, Bridget Jane, Christian Davies, David Kelly, Debbie Woods, Dranko Magic, Erwin Brem, Gary Martin, Ian Robson, Jaya McIntyre, Jean Sheehan, John Gowland, Kaitlyn O'Leary, Kirsty Englander, Luke Hawley, Madeline Klein, Marilyn Black, Marilyn Brayshaw, Matt Reece, Melissa Austin, Michelle Rodney, Paula Gowland, Rachael Yurko, Roxanne McCarty-O’Kane, Rod Russell, Sally Doran, Sarah Fisher, Sandy Forster, Scott Lawrence, Sharee Webster, Vanessa Nock, Vickie Magic, Victoria Berry, Zonya Bird Online: www.mattersmagazine.com.au Distributed from Beerwah to Pomona. Readership approximately 35,500.
LOCAL MATTERS
19
Printers: The Inkspot Commercial Printers Maroochydore 07 5443 5431.
See guide at the end of each article as per details below.
a Advertorial c Column ca Column Advertorial e Editorial f Feature Story m Matters 4 ISSUE 98
10
Austwide Insurance Brokers, Klein Legal, Misty View Cottages
11
Infectious Clothing Company, Brilliance for Business, Yandina Art and Framing
12
Astute Finance, Magic for the Face, Thrive Financial
LOCAL FOCUS
contents
No part of this publication may be reproduced without written permission from the publisher. All material in Matters Magazine is subject to copyright provisions. All editorial and advertising in Matters Magazine is accepted and published in good faith based on material provided by contributors and advertisers. All care is taken by the publisher, however responsibility is not accepted for errors or omissions and opinions expressed do not necessarily reflect those of the publisher.
27 Social Photos 33 Confessions of a Ghostwriter with Roxanne McCarty-O’Kane Magic Moments with Dranko Magic 37 Savvy Business Sales with Rod Russell 39 See Restaurant with Antonio Puelma 41 Englander Davis with Kirsty Englander 42 Telstra Business Technology with Matt Reece 44 46 Tecoda with Christian Davies Millennium Education with Jean Sheehan 48 All Coast Tyres John and Peter O'Leary 54 Creative Bird Design with Zonya Bird 59 Living Valley Health Retreat with Gary Martin 62
34
My Business Now, HBA Encompass
35
New Leaf Nutrition, Qoin
36 The Bookkeeper Hub, Uniqueness Designer Jeweller
69
REGULAR MATTERS PAGES 8 9 38 40
Solar Matters with Wholesale Solar Internet Matters with Sunrise Internet Framing Matters with Sunshine Coast Art and Framing Accounting Matters with Holmans Accounting
LOCAL SUCCESS ARTICLES 43 52 68
Locals in Business and Life Locals in Business and Life Local Success Longevity Article
19
FEATURES 6
LONGEVITY AND YOUR BUSINESS FEATURE
14
LOCALS WITH A PASSION FOR FASHION – To Hold & To Have, Onyx Poppy Boutique, Renee Blackwell Jewellery Design, Moo Baba Veducci by Sandra
22
LONGEVITY FEATURE – Ron Hill Automatics
23
Indigo Living
24
White's IGA
25
Apro Electrix
26
Di Henshall Interior Design
28
DOUBLE UP FEATURE – Harlequin Blinds & Security, Platinum Properties
29
Marketing Broker Australia, Apro Electrix
30
Empire Art Photography, Tele2
31
Sitting Around, Wildly Wealthy
64
Live, Love, Laugh with Vickie Magic
22 18
14
68 www.mattersmagazine.com.au 5
L O N G E V I T Y F E AT U R E
WHAT DOES IT TAKE TO
make it in business?
To start with, I would say that it would depend on who you ask. Some may tell you that you have to give it your all, that you have to sacrifice lots in order to ensure success.
Personally, I have learnt the hard way that my family, my friends and my husband come first. You see, with Matters Magazine in the beginning, I PERSONALLY felt that I had to be in control of everything. So I worked from 5am in the morning till sometimes 11pm at night and I usually did this six days a week. I thought that if I wanted to be successful and have a successful business that meant I had to do, do, do and so I did, did, did. My family didn’t see much of me for the first seven years of the magazine, and it certainly paid off by way of the bottom line. Don’t get me wrong, I am not saying I wish I didn’t work so hard, because during that period we won the highly acclaimed Sunshine Coast Excellence Awards – Small Business of the Year Award, a feat that we will be forever proud to have held. But I am saying that the truth is that I PERSONALLY did not have to do all the things that I did. I could have trusted more, had more faith in others and allowed others to take over a little more of the burden I so tightly held on to. On 26 January 2016, everything changed for me when I made a massive decision to change the magazine from eleven per year to just four per year. In that instant, I actually got my life back. Sure, we didn’t make as much money ever again with the magazine by releasing only four issues per year, however I firmly believed the change was for the better in so many ways.
6 ISSUE 98
It was better for my marriage. Better for my children. It was better for my friendships. Better for my health. It was better for the advertisers, who now only had to pay four times a year, instead of eleven, and got a shelf life of thirteen weeks, so fabulous bang for their buck. It was better for the readers too because they had so much more time to read the magazine. It was better for the quality of the magazine too, because instead of having to put something together every five weeks, we now have thirteen and so the quality of every page is so much greater.
So you see, it turned out to be better all around and I truly believe this has had a better long-term impact on our longevity. We celebrate our 100th issue later this year which I am very proud to announce. We have got some amazing feedback over the years and I simply love the fact that this magazine is so well known and loved here on the Sunshine Coast. We have done all we can to truly support local – we print local, employ local and encourage local. We have a vision and a passion to inspire the reader to really step into their brilliance, to think outside the square and to be brave enough to really believe in themselves. So if you asked me now if I think that you need to work HARD AND LONG to have a successful business, I would have to say it really
depends on whether you think success is just about money or also about lifestyle. For me, it’s about lifestyle, and so I say, “Work less, celebrate more, enjoy more. The older we get the more our mortality becomes real.” No one would EVER say on someone’s death bed, “At least they had a successful business even though we hardly saw them.” Why does it sometimes have to take something dire happening for us to wake up to what really matters? I think in a way COVID-19 has been that for some. I think some people have HAD to slow down and realised that actually they can. They have realised that the wheels don’t always fall off when we stop DOING so much. So yeah, my personal advice for longevity of your business is that if you want to keep going long term, you do have to ensure that you don’t burn out. You do have to ensure that you allow others to help and that you give up having to be completely in control of everything like I did. My word for 2021 is SURRENDER. It is about truly trusting that the universe has my back. It’s about putting goals in place, for sure, but then doing the actions I know I need to do to achieve those goals and then actually surrendering the specific goal. You see, it is the specific goal needing to be achieved that causes us upset when it’s not achieved.
So if I put a goal in place, then commit to doing the actions to achieve that (or something else better or worse) and completely surrender to the outcome, then I would get to live a very PEACEFUL, CALM LIFE. Who doesn't want that? www.vickiemagic.com.au
Master the perfect eyebrows from the local brows experts... BROW AESTHETICS offer one-on-one or small group training to Beauty Therapists, Brow & Lash Artists, students, and those wanting to enter the world of Brows & Lashes. Our training is designed for all levels of experience. We incorporate premium products during training for you to then offer your clients luxury treatments leaving them with perfect brows & lashes. With almost 20 years industry experience, your training is a combination of advanced in-depth theory and practical components – take your business to the next level. Bronsun and Mayamy Pro products and treatments will not disappoint you and your clients will love you even more!
To find out more about this opportunity contact us at hello@browaesthetics.com.au or 07 5435 2449
Our sister business is our bespoke brow, lash & makeup lounge “11:11 Brows & Co” located in Maleny on the Sunshine Coast Hinterland.
www.mattersmagazine.com.au 7
S O L A R M AT T E R S
WHEN BUYING SOLAR,
go big!
WITH BRET DAVIS // WHOLESALE SOLAR Did you know that larger solar systems cost less per watt than small ones? Here are three reasons why Australian solar costs less per watt the bigger you go: 1. M uch of the labour stays the same, whether an installation is large or small.
Bret has been passionate about
2. T he solar rebate is per panel and pays most of the actual panels’ wholesale cost.
solar as long as he can remember. With
3. M ost solar inverters get a lot cheaper per watt the bigger you go.
Plus there are other benefits of big solar Benefit #1 – It works better with batteries. Benefit #2 – It works better with electric cars. Benefit #3 – The more solar generation, the faster we can become decarbonised and more environmentally friendly. Are you on the best solar feed in tariff price? It pays to shop around for the best solar plan, which isn’t necessarily the one offering
over 30 years in management roles, Bret now follows the highest feed-in tariff.
consumption can be as simple
The best electricity plan for solar owners offers a good balance of high feed-in-tariff rate and low usage tariffs.
as being more conscious of when electricity-hungry appliances are
solar installed into
being used and ‘load-shifting’ to
as many homes
the daytime where possible, either
Focus on your homes self-consumption
his passion to get
manually or through the use of
and business
timers.
premises as he
If you have gas appliances on their
can, at the most
Self-consumed solar electricity is more than two-and-a-half times as valuable as electricity that is exported, based on the cheapest usage rate.
last legs, you can consider switching
Increasing solar energy self-
www.wholesale-solar.com.au
them to electric.
Get the best out of your solar system. m
affordable price possible by cutting out the middle man.
STILL PAYING FOR POWER ON YOUR HOME OR BUSINESS AND DON’T HAVE SOLAR?
Don't delay
Right now the government is paying 50% of the upfront cost! And there is ZERO upfront cost! Meaning you can pay for it through your power savings! It’s NEVER BEEN EASIER!
FOR MORE INFORMATION CALL BRET ON 0410 422 922
P. 1300 459 315 www.wholesale-solar.com.au WHOLESALE SOLAR INSTALLERS PTY LTD A.C.N 626 416 215
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We install your solar – Australia-wide at a Wholesale price
and COVID-19 in 2021 WITH IAN ROBSON // SUNRISE INTERNET
Pre COVID-19, the Sunshine Coast population was approximately 430,000 residents and there were approximately 4.3 million visitors. That’s a 10:1 ratio. Visitors are important, and they expect good internet! Why is it so vital to get the Sunshine Coast’s internet right? International visitors are on hold in 2021. Intra and interstate visitor numbers are expected to increase 100%. The sustained increase in visitors will directly benefit from the region rapidly adopting proper world-class internet. The visitors are vital to the local economy, new growth, new jobs, the airport, the tourism sector and all businesses.
However, visitors to the Sunshine Coast are known to be both surprised and disappointed by the widespread poor performance of local internet.
A leading resort building in Maroochydore with over 100 rooms still has rooms that cannot be connected to the internet via a fixed line. A resort in Twin Waters has questionable wireless internet, performing poorly. In Peregian Springs, there are hundreds of houses in estates that suffer with poor but expensive internet, literally causing people to move away to better areas for internet. A substantial school in the Noosa Shire simply could not get proper internet or telephone lines. All these scenarios can be solved, and the best way to a better future is to enjoy a free audit of the current state of your connection and understand how to move toward the future-proof state that is expected as the ‘norm’ nowadays, especially by visitors to the region. The NBN can cost upward of $70 per month per account and not deliver world-class internet performance. For about half the price, optic fibre internet for multi-dwelling apartments can solve these issues.
That’s right, approximately $1 a day per apartment. The availability of world-class internet across the Sunshine Coast and Noosa will help advance the regional economy and assure repeat tourist visits, as well as attracting new.
It is accepted in Australia today that remote working is normal, and it is inextricably linked to proper internet availability. “…with the flick of a switch our internet services moved to worldclass Gigabit capable internet. Resident and guest satisfaction has skyrocketed with the availability of fast, reliable industry leading internet, which allows our resort to include phone, video and streaming services never before offered. Absolutely Brilliant!” - Eric Van Meurs, Director, Atlantis Resort Marcoola and Director ARAMA (Australian Resident Accommodation Managers Association) m www.sunriseinternet.com.au
Ian has worked across Australian telecommunications since deregulation in the 1990’s as a Management Executive with multinationals, Vodafone and Telstra, and also as a pioneer in the launch of GSM and Fibre Networks. With an intimate understanding of opportunities and challenges for the Sunshine Coast, he is passionate about enabling change in Australia’s low world ranking in internet performance.
www.mattersmagazine.com.au 9
I N T E R N E T M AT T E R S
THE SUNSHINE COAST INTERNET
L O C A L M AT T E R S
INSURANCE
LEGAL
with Sarah Fisher
with Madeline Klein
THE TRADIES GUIDE TO INSURANCE
WHAT HAPPENS IF YOU DIE WITHOUT A WILL?
Stolen tools are more than a mere inconvenience – as well as shouldering the replacement costs, your ability to secure work and complete jobs in the meantime is undermined. So, if you'd be lost without the tools of your trade, here are five tech-savvy and affordable ways to protect your tools from being stolen, help you recover them and potentially reduce your insurance premiums. If you're not keeping an up-to-date inventory of all your hand-tools and power-tools, it may well be a case of ‘you don't know what you’ve got ’til it's gone.’ Here are some ways you can protect your precious equipment: 1. Motion sensing camera. 2. Microscopic labelling with DataDots. 3. GPS tracking. 4. Smart padlocks. 5. Digital inventory. Don't overlook a good Business Insurance solution – it may set you back just a fraction of the cost of replacing your tools and can allow you to get on with the job more quickly if you do get cleaned out. ca
In Queensland, if you die without a will it means you have died ‘intestate’. This means intestacy laws of Queensland will determine how your estate is distributed and who may benefit.
Please be aware that any advice offered is General Advice only and has been prepared without taking into consideration your objectives, financial situation or needs. Before deciding to acquire a financial product please consider the Product Disclosure Statement and whether the product is appropriate for your individual objectives, financial situation and needs.
Austwide Insurance Austwide IBS Pty Ltd T/as Austwide Insurance Brokers ABN 65 237 964 223 is an Authorised Representative of Ausure Pty Ltd ABN 94 096 971 854 AFSL 238433 Licence No: 238433
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The intestate distribution rules in Queensland state your residuary estate may first go to your surviving spouse(s) and children. If you have no spouse or children, then it may go to your parents. If your parents have passed on, it may go to the following persons: 1. Brothers, sisters, nephews and nieces and if none, then; 2. Grandparents and if none surviving, then; 3. Uncles, aunts and first cousins. If you are not survived by any of the above persons, the Crown is entitled to your residuary estate. If you die intestate, your estate may not be distributed in line with your wishes or be left to those persons you wish to leave it to. This is one of the reasons why it is important to have a will. ca This is general information only and does not constitute legal advice and should not be relied on as such.
Klein Legal Ph 07 5458 6855 Email mklein@kleinlegal.com.au
RELAXATION with Tony & Shell
ESCAPE TO SERENITY Is it time for you to have a little getaway? Nothing to think about, just pack a bag and you are on your way. We’ve all been working hard, some without a break for too long. Is it time for you to have a getaway that maybe isn’t too far from home? Misty View offers private cottage accommodation in Montville. Each cottage has a fully equipped kitchen and BBQ on the deck with seating to enjoy the views of the lake. Each cottage includes complimentary tea, Nespresso coffee and hot chocolate. A TV and DVD player, as well as an iPod docking station are all provided for your pleasure. Enjoy a selection of movies, books and magazines while relaxing by the log fire. Each cottage has a private bathroom and spa bath with robes, slippers, toiletries and hairdryer. Each guest will also enjoy a large breakfast hamper included in their package to complete their experience. ca
Misty View Cottages / Montville Ph 07 5442 9522 Email relax@mistyview.com.au Web www.mistyview.com.au
L O C A L M AT T E R S
INFECTIOUS CLOTHING with Pete & Sally Doran
LONGEVITY IN BUSINESS EQUALS 21 YEARS Infectious Clothing Company is proud to celebrate their 21st business birthday this year and eight of those years have been right here on the Sunshine Coast. Owners Sally and Peter Doran are proud Sunny Coasters. They live and breathe their business through the week, but also love to walk on the beach and spend time in nature in their important family down time. Sally and Peter Doran have worked tirelessly over the last 12 months to keep up with demand of supplying Australia and the Sunshine Coast with their niche of Corporate Uniforms, Clinical Uniforms and Medical Scrubs, plain and branded, including the very popular fun cartoon and holiday printed scrubs, and footwear. They are extremely proud of their 21 years and very proud to have kept the supply chains intact amongst global shutdowns and shipping pressures to continue to deliver their garments through perseverance and resilience and thinking outside the square. ca
BUSINESS
YANDINA ART & FRAMING
with Melissa Austin
with Bill Gissane
‘STATE OF THE NATION’ We recently offered our clients a free JobKeeper assessment to see if they could access the extension until the end of March. Here is a snapshot of 77 different businesses located here on the Sunshine Coast – from micro traders through to $10 million+ turnover businesses. Here is what we found: • 55 businesses don’t qualify. Majority of these have had significant growth – some boasting 1000–1500%. • 22 businesses did qualify – which means they’ve had more than a 30% drop in turnover. Cashflow is tight, despite the ongoing stimulus support. On the one hand, more than two thirds of our clients are experiencing unprecedented growth, fuelled by cashed-up southerners and cashed-up stimulus recipients. They are adapting to market trends and seizing opportunities quickly. This is the GOOD news story for the Coast. But we still have a third of our businesses struggling to recover from the pandemic. They’re keeping their head above water but are relying on a much stronger year in 2021 to get through. It will be interesting to see what those same 77 businesses look like this time next year. ca
Infectious Clothing Company Ph 1300 661 475 Web www.infectious.com.au
Brilliance for Business Ph 07 5437 7624 Email melissa@brillianceforbusiness.com.au
2020 – A YEAR OF CONTRASTS. Yandina celebrated the 150th anniversary of the gazetting of the town – the oldest post-colonial town in the local government area. It was also the 25th year of continuous operation of Yandina Art and Framing. A quarter of a century ago, local arts identity and musician Brian Curry first started joining mouldings, backing, mat boards and glass to produce frames of the highest quality. The location changed as the business grew and Brian’s reputation for quality spread further. On retirement in 2015, we promised Brian to maintain the highest standards of quality. Our business manager and artistic director Alice Graham joined us and is fiercely protective of the heritage implicit in everything we do. The longevity of the business has been built on this dedication and can be seen in the work we do, the original local art we offer for sale through to the stock of high-quality art supplies we offer. Taking Brian’s cue, we embrace our history and keep moving with the times. Come and visit us in the transformed butcher’s shop – now home to Yandina Art and Framing! ca
Yandina Art and Framing Ph 07 5446 8000 Web www.yandinaartframing.com Location 7 Stevens St, Yandina
www.mattersmagazine.com.au 11
L O C A L M AT T E R S
FINANCE
MAGIC FOR THE FACE
FINANCE
with Marilyn Brayshaw
with Vickie Magic
with Rachael Yurko
REVERT RATES AND WHY IT’S VITAL YOU REVIEW YOUR FIXED RATE LOAN
WHAT IS MICRODERMABRASION AND DO I NEED IT?
MAKE THE MOST OUT OF YOUR APPOINTMENT WITH A FINANCIAL PLANNER
Are you coming to the end of the fixed rate period on your home loan? Get in quick and have your loans reviewed before it does or else you may find yourself paying a higher interest rate called a revert rate.
Microdermabrasion can help improve your skin’s appearance by reducing fine lines, early sun damage and shallow acne marks. It can help with reducing redness, pigmentation, blackheads, whiteheads, scarring and much more.
So you’ve decided this year is the one where you have everything in order. You’re crystal clear about the direction you’re headed – you’ll nail life and all it throws at you. You book appointments – naturopath, gym, art class, financial planner. Look at you go – #TheDriversSeatRocks.
A revert rate is the variable rate your loan reverts to at the end of your fixed-term length. The interest rate is typically the standard variable rate for that product – and they can be much higher than the fixed rate you were on previously. Why the change? Simply put, by resetting your interest rate on your loan when the fixed rate expires, lenders widen the margin they make on your mortgage. What can you do? A professional mortgage broker will monitor the expiry of your fixed rate and reach out towards the end of the term. They can then approach the lender to reprice your loan or assist you to refinance if that’s the better solution. In any case, if you don't take any action, you could be caught paying more than you expect. ca Astute Financial Management Pty Ltd Ph 0414 789 665 Web astutefinancial.com.au/mooloolaba/ ABN 59 093 587 010 Australian Credit Licence Number 364 253
Microdermabrasion treatments use a minimally abrasive instrument to gently sand your skin, removing the thicker, uneven outer layer, and has many benefits. Your skin regenerates itself every 30 days. This means for best results, the treatment needs to be repeated at two to eight week intervals. On average, it takes from six to twelve sessions for a person to see drastic results from microdermabrasion, however skin often becomes noticeably smoother even after one treatment and better able to absorb moisturisers. The treatment is non-invasive and feels like a gentle suction on your face. It becomes quite relaxing. The Magic for the Face Deluxe Facial includes this treatment and it can be an add-on to any facial. Check out the range of treatments and book online at Magic for the Face Facebook page. Appointment times: Thursdays 5.00pm till late Friday / Saturday / Monday 9.30am 4.30pm ca Magic for the Face Ph 07 5477 7895 Facebook @magicfortheface Location inside Angelic Hair at Shop 4/ 18- 29 Parkana Crescent, Buddina
12 ISSUE 98
If you’ve never seen an FP before, it might be a little daunting. Here’s some tips to make it count: 1. Do your research, like you would if you were hiring a PT – find one you gel with, one you trust. They’ll ask you EVERYTHING. Be ready for that. 2. T he first appointment is often free – send them as much info as you can beforehand. hat I’ve learned over years of talking 3. W with people about money, is that we’re all under this false impression that everyone else has got it all together. Don’t be afraid to ask questions. Finally, remember you’ve got this. Being the boss of your money feels good. Go get ‘em Tiger. ca
Thrive Financial Ph 0432 067 181 Web www.thrivefinancial.com.au
5 signs you need to streamline your business 1
Your business has become disorganised and complicated
2
You’re struggling to keep up with business growth
3
Mistakes and inconsistency are causing problems
4
You’re lacking proper oversight into your operations
5
It’s difficult to manage everything that needs to get done
As businesses grow and change, it’s easy to keep adding new tasks and tools to deal with challenges. Over time this can leave your business feeling cluttered and complicated, while your workday is full of unnecessary ‘busywork’ that distracts you from the real work you need to do.
A growing business is great news, but it can expose problems and inefficiency that didn’t exist before. If your operations and systems aren’t built for scale, you might find that processes which worked well for 20 customers now create bottlenecks and headaches with 100 customers.
Are you ‘fighting fires’ all the time in your business? The source of these fires is usually inconsistent work or a lack of proactive procedures. Treating problems reactively instead of proactively can often make an issue bigger than it could have been, and damage your reputation even if you fix it.
Keeping track of key areas like sales, projects, or inventory is vital to ensure that you have the full picture of how your business is travelling. Without proper systems to monitor and manage these areas, many business owners end up using guesswork instead of making informed decisions.
Every business relies on a variety of tasks being done each day, and it can be a challenge to make sure everyone knows what, when, and how to do them. Without an effective way to manage tasks, mistakes are more common, and you can risk losing operational knowledge if staff leave.
Streamline your business with an expert Hello, my name is Matt, and I’m a business technology consultant. I help Sunshine Coast businesses to set up systems, improve their processes, and utilise new technology. I’ve worked with a variety of businesses, and sometimes all you need is an outside perspective to show you what’s possible. Give me a call to find out how you can make your business easier to manage, more efficient, and more profitable.
ethodigita.com.au
07 5415 0465 www.mattersmagazine.com.au 13
FA S H I O N
Gathered shawl neck top Veducci by Sandra www.veduccibysandra.com.au
Mariana Zebra Print crystal earrings To Hold & To Have, Buderim www.toholdandtohave.com.au
Cienna posy silk/viscose blend shirt Onyx Poppy Boutique, Sippy Downs
14 ISSUE 98
Just Ray Baby Milly T-bar shoes Moo Baba, Mooloolaba www.moobaba.com.au
Renee Blackwell Jewellery Design www.reneeblackwelldesign.com
Australian chocolate diamond snowflake 18K white and rose gold ring To Hold & To Have, Buderim www.toholdandtohave.com.au
TO LOVE TO REMEMBER TO HOLD AND T O H AV E FOREVER 07 5477 0561 Multi-Award-Winning Manufacturing Jewellers
www.toholdandtohave.com.au
Buttondown overshirt Veducci by Sandra www.veduccibysandra.com.au
www.mattersmagazine.com.au 15
FA S H I O N
Just Ray baby shoes Moo Baba, Mooloolaba www.moobaba.com.au
Renee Blackwell Jewellery Design www.reneeblackwelldesign.com
Daisy cluster diamond ring, 18K To Hold & To Have, Buderim www.toholdandtohave.com.au
Bueno Rocco leather shoe Onyx Poppy Boutique, Sippy Downs
V Neck tie blouse (in Magnolia Red) with pull-on midi skirt Veducci by Sandra www.veduccibysandra.com.au 16 ISSUE 98
Amethyst sterling silver pendant To Hold & To Have, Buderim www.toholdandtohave.com.au
Knitted Sam Monkey from 'And the little dog laughed' Moo Baba, Mooloolaba www.moobaba.com.au
One Summer cotton dress Onyx Poppy Boutique, Sippy Downs
Unique Fashion Labels FOR GORGEOUS LADIES AT AFFORDABLE PRICES SHOP 2 / 11-19 CHANCELLOR PARK BLVD, SIPPY DOWNS
P : 5370 9222 www.mattersmagazine.com.au 17
FA S H I O N
Cienna Silk/Viscose blend top Onyx Poppy Boutique, Sippy Downs
Carved Amber, 9K yellow gold enhancer To Hold & To Have, Buderim www.toholdandtohave.com.au
Asymmetrical shirt dress
Chucks & Caz, Australian handmade, dribble bids and booties
Veducci by Sandra www.veduccibysandra.com.au
Moo Baba, Mooloolaba www.moobaba.com.au
18 ISSUE 98
Renee Blackwell Jewellery Design Remarkable one of a kind earrings and pendants featuring vintage and Antique collectable buttons set in sterling silver.
Vignette girls, Me & Henry boys wear Moo Baba, Mooloolaba www.moobaba.com.au
It’s just a piece of jewellery until it becomes yours... then it becomes a treasure! Exclusively online reneeblackwelldesign.com
Tahitian 10.mm round pearl and diamond pendant To Hold & To Have, Buderim www.toholdandtohave.com.au
Renee Blackwell Jewellery Design www.reneeblackwelldesign.com www.mattersmagazine.com.au 19
FA S H I O N
High neck tunic dress Veducci by Sandra www.veduccibysandra.com.au
Morganite and diamond 18K rose and white gold, cluster ring To Hold & To Have, Buderim www.toholdandtohave.com.au
Cienna Bohemian Bag Onyx Poppy Boutique, Sippy Downs
We Might be Tiny – eco-friendly kids tableware designed in Melbourne Moo Baba, Mooloolaba www.moobaba.com.au 20 ISSUE 98
100% GOTS Organic Cotton Muslin Swaddle in Arctic Ocean from Love & Lee Moo Baba, Mooloolaba www.moobaba.com.au
Three row diamond band, 9K yellow and white gold To Hold & To Have, Buderim www.toholdandtohave.com.au
Adorable collections for your little person Mooloolaba Wharf 1 2 3 P a r k y n P a ra d e , Mooloolaba Drape pocket skirt and wrap top Veducci by Sandra www.veduccibysandra.com.au
P. 5476 8355
w w w . m o o b a b a . co m . a u
www.mattersmagazine.com.au 21
L O N G E V I T Y F E AT U R E
Welcome to our LONGEVITY FEATURE. We are thrilled to bring you some amazing businesses that share their story of longevity with us. Congratulations to each and every one of them; well done.
46 YEARS
FAMILY FIRST FOR
46 years
More than four decades ago, Ron Hill began repairing automatic transmissions in a small shed at The Gap in Brisbane. Five years later, he relocated to the Sunshine Coast and started to lay the foundations for a solid business that would stand the test of time – Ron Hill Automatics. After working side by side for years, it was steady growth and Ron’s enduring commitment to his loyal team that enticed Bill and Sandra Olah to buy into the business. With Bill’s boost of enthusiasm and excellent organisational skills, and Sandra’s flair for marketing and exceptional customer service, the trio created what is now a multiple awardwinning business, still standing strong in its original Kayleigh Drive location in Maroochydore. What is their secret to having such longevity? In a year when countless other brick and mortar businesses have been forced to close their doors, and words like “social distancing” have become common vernacular, it is their strong family values, in-depth knowledge
22 ISSUE 98
of the latest technological advancements, and dedication to exceeding expectations that has led to their outstanding reputation and lifelong customers. “We are all committed and understand that we are all in this together, working toward a common goal – to create the best outcome for our customers,” Sandra says. A true family endeavour, the next generation team members continue to infuse positive enthusiasm and new age thinking into the business. From the instant you are greeted by the energetic smiles and laughter of Bill and Sandra’s daughter Rachel, the Service Manager, to the moment you receive your comprehensive analysis and electrical diagnosis from son Tim, an automotive engineer who runs the workshop, you realise this is a family that is happy to serve you. With decade-long employees Tony and Thomas, and apprentices Byron and Riley rounding out the team, you can feel certain that no problem is insurmountable and that a visit to Ron Hill Automatics will feel just like coming home to a place you’ve felt welcome your entire life. f www.ronhillautomatics.com.au
L O N G E V I T Y F E AT U R E
QUALITY STYLE AND COMFORT
since 2008
Terry-Anne started Indigo Living back in 2008. At that time, the Sunshine Coast had little options for stores that offered quality Australian Made furniture. Since then Indigo Living have expanded their range to include IMG Comfort, which offers state of the art Scandinavian style furniture. Their emphasis has always been on quality and helping their customers achieve a stylish look for their home which is unique to them. One of the highlights that they are particularly proud of is achieving the IMG award for Top Studio Store in 2017, 2018, 2019 and 2020. Repeat customers over 37 years love the guidance, knowledge, experience and expertise they know they will receive on each and every visit, while at the same time knowing they won’t ever come across a pushy salesman. 37 years has shown their resilience in the industry, by being adaptable to change with the market and to offer a quality that is dependable.
As a family-owned business we feel it is imperative for all of us to support local, whether it be furniture or a local tradesperson. We need to keep the Sunshine Coast economy strong. Indigo Living is now one of the Sunshine Coast’s leading cutting edge furniture retailers, giving expertise that has accumulated over many years and access to a refined product range, coupled with industry knowledge that is unparalleled on the Sunshine Coast. Purchasing furniture is one of the biggest decisions that you are ever likely to make and one not to be taken lightly. Quality, style and comfort should be the major criteria and value for money is of course crucial. You can rely on their qualified team to source the very best every time. Whether the job be large or small, commercial or domestic, Indigo Living have your needs covered. f www.indigoliving.com.au
www.mattersmagazine.com.au 23
L O N G E V I T Y F E AT U R E
WHITE’S IGA –
27 years and counting White’s Grocers was created by Roz and Michael White in 1993 when they first purchased a small convenience store in Maroochydore. Roz and Michael gradually built their grocery business over the past 27 years with the growth of the Sunshine Coast and a continuous improvement model, buying stores with potential and then building them up to become an integral part of each community. After almost three decades in the industry, every day is a new day in this incredibly competitive and ever-changing market. White’s IGA strive to deliver a unique and personalised shopping experience across their five award winning, retail-tainment food stores: each personally designed and created by Roz and Michael and inspired by each community’s unique characteristics. Roz shares that without a doubt the greatest highlight of their business is their people. “Without our team and our customers, we don’t have a business. Our team’s commitment to not just our companies’ values but to the
24 ISSUE 98
community is exceptional,” she says. “They inspire us with the depth of care they have for local families and our shoppers. This has been particularly highlighted through the past 12 months through some very stressful and tense months. Our team remained committed, stoic and responsive to ensure our customers’ needs were met and they were reassured we were there for them. “Our team are passionate advocates for our unique White’s IGA Locavore Program which supports a local network and connects local food producers and distributors to our customers.” White’s Grocers are proud Sunshine Coasters and absolutely love everything about the community and its people. “There is nowhere else we would rather be. We feel very blessed to live here and are so very grateful for the support this community has given us over the past 27, almost 28, years in business,” Roz says. f www.whitesgrocers.com.au
L O N G E V I T Y F E AT U R E
APRO ELECTRIX –
The longevity of solar Apro Electrix began in 2012 with a real passion for sustainable energy. They are a local family-owned and operated business with CEC Accreditation as Solar Specialists. Sourcing directly from multiple distributors and solar wholesalers ensures they are able to minimise overheads and guarantee the best ‘Installer Direct’ prices on premium equipment. Brad Moldenhauer had been working in the industry prior to starting Apro Electrix. He just loved seeing so many happy faces as solar power reduced the bills of home and business owners. He knew starting his own solar business could make a positive impact on people’s lives using his expertise while doing his part in working towards renewable energy for future generations.
Starting up a business with a young family wasn’t easy but going through those life experiences as new parents and business owners, Brad says they felt obligated and emotionally driven to invest even more in the future of their children. “No matter how big or tedious any solar installation has been, the results and customer satisfaction really give our career purpose. “For Apro Electrix, knowing that quality equipment is installed with the highest level of workmanship means years of reaping the rewards of solar power and gives us the opportunity to help others. “Yes, we install every system ourselves with no sub-contracting, so every system is installed to the highest level.” f www.aproelectrix.com.au
www.mattersmagazine.com.au 25
L O N G E V I T Y F E AT U R E
DI HENSHALL INTERIOR DESIGN –
moving with the times
Di Henshall is a qualified builder as well as a qualified and multi-award-winning interior designer. Having both of these qualifications gives her the advantage of being able to see a clearer picture of practicality and design, giving her clients a well-rounded and balanced design solution. The company started in 1988 on Noosa Sound and employed four people, starting from scratch with just one client. A few years later they moved into an old building in Mary Street, which was renovated over a period of years, before moving to their custom-built premises in Gateway Drive five years ago. Di Henshall Interior Design now work all over Australia and have had projects in New Zealand, UK, USA and Fiji. They work from the ground up with new builds, total renovations and full outfitting of residences with custom furniture and fittings, right down to teaspoons!
26 ISSUE 98
Moving to their custom designed and built building five years ago was a huge move, as they also had to move out of three separate premises (including two cabinetmaking factories), sell the properties and recommence manufacturing and consulting without missing a beat. I asked Di what she thinks has helped with their resilience in their industry over the years, she says, “Moving with the times – technology has infiltrated every aspect of our industry, including how we design, how we draw, how we communicate with clients, how we present design solutions, how we source materials and furnishings. Technology keeps moving, so we have to keep one step ahead of the crowd continually. I spend a great deal of time reading, researching, travelling and training in all areas of design, to make sure that if it is out there – I know about it!” f www.dihenshall.com.au
MATTERS MAGAZINE //
ISSUE 97 LAUNCH PARTY
Matters Magazine celebrates the launch of their Thrive issue at See Restaurant, Mooloolaba. Great food and lots of COVID-friendly networking.
Brad & Bec Wilson (Zen Den Day Spa Mooloolaba)
Demi Cooper & Dr Amps Jutla (Marcoola Dental)
Jacqui McKay & Felicity Stewart (GuaRenteed)
Daniel McNally & Madeline Klein (Klein Legal)
Erwin Brem (My Business Now), Spiri Buhagiar (Rapid Mind Therapies)
Tim Brasser (Brasser Electical), Bret Davis (Wholesale Solar Installers)
Sandra Smith (Veducci by Sandra), Alex Fullerton (Author Support Services), Jean Sheehan (Millennium Education)
Luke Hawley (Marketing Broker Australia), John Hetherington (BBC Digital), Matthew Hooper (Marketing Broker Australia)
Domenic Fusca & Kimberley Richards (Mask Events), John Pickering (Pickering Accounting & Bookkeeper Services)
www.mattersmagazine.com.au 27
F E AT U R E
COVERING THE SUNSHINE COAST
Awnings, Blinds, Security, Shutters, Curtains
in colour and style! At Harlequin Blinds and Security that is our motto - we want to transform the way you live and the look of your home and workspace. Timeless elegance, practical and durable products that will make your home or office look and feel great.
product range means there is no
Our factory is located at Kunda Park, where we manufacture and supply the most comprehensive range of window and door coverings and security products on the Sunshine Coast.
We have local designers
Manufacturing most of our
you from us. ca
middleman; the product is made in our factory for you! Let us help you to visualise the end result; drop into our showroom or call us for a free inhouse measure and quote.
available if you are wanting to complete your home with other furniture products and colours. Blinds, awnings, security doors, shutters and curtains direct to
• Maroochydore 07 5476 9888 • Caloundra 07 5492 8888 • Noosa 07 5447 1888 Shed 5/46 Enterprise St, Kunda Park Qld 4556
www.harlequinblindsandsecurity.com.au COVERING THE SUNSHINE COAST IN COLOUR AND STYLE www.harlequinblindsandsecurity.com.au
GREAT LITTLE
investment opportunity!
Contact David on 0499 808 886 for more information and to arrange your private inspection
Platinum Properties
Auctioneer David Kelly 0499 808 886 28 ISSUE 98
With a current over-supply of tenants requiring immediate accommodation dual occupancy properties are attracting investors and the substantial returns on buying investment properties rather than earning next to no interest in the bank is keeping Sunshine Coast Agents busy. One such property coming onto the market is a home for all seasons and three different tenants. Located on a hilltop landscaped 1500m2 allotment with expansive timber balconies all affording sweeping rural views to the North to Mt Ninderry
www.openn.com.au
and East to Mt Coolum and the ocean. Two separate dwellings above the garages both can be accessed via external or internal stairs and each level has three built in bedrooms all with ensuites. All in all this could be a holiday hilltop resort as three or more families could live here. The potential is a home for all seasons with eight bedrooms, eight bathrooms, ample garaging and parking. Contact David Kelly for all your property needs – 0499 808 886. ca
GO BEYOND SIMPLY NETWORKING AND REFERRALS WITH
B2B Sunshine Coast When was the last time you celebrated a win? Secured a new client, published a blog, seen your client’s smile when they know things will be better because of you. Like me, you are in this to help others succeed. It is what motivates us. Most of us are working on our own, in our homes, distant from our peers. That pat on the back from a peer is often too few and far apart. Perhaps you are a quiet achiever who has never truly been recognised for your work.
networking and referrals. A
I am on a mission to change that. I have created a group that goes beyond simply
work and support recognised.
group that rewards, elevates and promotes achievement. An innovative, proactive community that embraces technology. We have created an interactive website filled with exclusive content, supported by groups on Facebook and LinkedIn. We use a cutting-edge online referral app. Plus we meet on the first Wednesday of every month, from 5:30 pm at the Buderim Tavern for LinkedIn Local Sunshine Coast. You deserve to have your Join us at b2bsunshinecoast.com.au ca
www.b2bsunshinecoast.com.au
Save With Solar! Request your FREE solar design today! $0 upfront and 0% interest available 0423 232 519 brad@aproelectrix.com.au
SOLAR
makes 'cents'... As of 31 October 2020 more than 2.59 million rooftop solar power systems have been installed in Australia; that’s more than 21%! Solar power is 100% clean and renewable. It reduces the reliance on fossil fuels that contribute to global warming and harmful emissions. Australia has the highest uptake of solar globally! A 6.6kw solar system will lower fossil fuel CO2 emissions while saving an average home between $1600 and $2400 per year. Put money back in your own pocket while being sustainable with solar power. Take control of your finances. With the modest average of a three year return on investment,
@aproelectrix
Lic No. 75046
solar is a no brainer! Providing guaranteed workmanship, our honest and friendly approach make us the electricians of choice for businesses and families in and around the Sunshine Coast. While we focus on providing top quality products and service, we also pride ourselves on offering competitive pricing to ensure you get the best value. Here’s what locals have to say: “Hey Brad, the solar is working extremely well. We are very happy with it and how much we're producing. Sounds stupid, but I can't wait to receive our next power bill.” Shane and Liz – Buderim. ca
www.aproelectrix.com.au www.mattersmagazine.com.au 29
F E AT U R E
Would you like to be part of this very special,
‘Women Inspired’ project yourself, or do you know an inspired woman you could put forward?
WOMEN INSPIRED: SUNSHINE COAST
is now a reality After months of interviews and photoshoots, Women Inspired: Sunshine Coast has become a reality and the launch of this incredible hardcopy book is a few short weeks away.
to be gathered, confidence
The amazing women between its pages showcase the diversity of our region’s feminine strength, determination and entrepreneurship in 2021.
more life into that fire than the
For our community, the benefits of documenting these impressive women are many: they are inspirational, motivational and most of all, exemplars we can all follow to happier, healthier and more fulfilled lives.
www.womeninspired.com.au
Sometimes inspiration comes as a slow burn. Skills need
fortified and, finally, a breath of encouragement to fan a tiny spark into a roaring flame of motivated action and divine direction. What could breathe stories of 49 women whose collective experiences, lessons and wisdom are not simply inspiring, but genuine calls for every woman to step into her feminine power? After the success of the 2021 edition, the team behind Women Inspired: Sunshine Coast is now seeking applications for the next collection of powerful women. Get in touch today. ca
www.womeninspired.com.au
ARE YOU ON THE BEST PLANS
for your business? Tele2 (Formerly Tele2000) has been on the Sunshine Coast helping businesses with their telecommunication needs since the early 1990’s. Our business has changed with the times, and our company can offer you all the latest products. >D o you need an on premises Business Phone System? We can do it. >P refer a cloud PBX? No problem.
> Need fast fibre internet? Ask us for some pricing options. > Is your mobile service dodgy in some areas? Call us (not while you’re in a dodgy area though...). We can supply a 4G Cel-fi Go. We are always happy to come and have an obligation free chat. We can assess your needs and your budget and work with you to get the best outcomes for
>W ant to decrease your mobile bill? Let us help.
YOUR business.
> L ike to have your clients listen to a professional message instead of Greensleeves? Sorted.
Debbie 07 5478 2000.
www.tele2.com.au 30 ISSUE 98
Call me anytime.
We are happy to take 100% Qoin. ca
FREE MESSAGE ON HOLD For any new system ordered from this ad Do you need help with your NBN? Phones or 4G? Could you be working better, smarter? Could you have faster internet? Are you paying too much? Call us to book an obligation free consultation. Any new systems ordered from this ad will receive a FREE TELE2 Professional Message On Hold
P: 07 5478 2000 E: debbie.w@tele2.com.au W: tele2.com.au
n i ll a C
and see our new Showroom
SUPPLYING ALL YOUR SEATING REQUIREMENTS
since 2008 Caulfied Stool
Dora Stool
Diablo Office Chair
Kitchen • Bench Stools • Bar Stools • Tables • Ottomans and More
sittingaround Warana Shop 8 / 278 Nicklin Way, (Cnr Production Ave)
Ph 5479 5502
www.sittingaround.com.au
Sitting Around opened on the Sunshine Coast in 2008. After 12 years on the roundabout in Maroochydore Scott Lawrence moved the business to Warana. You can find Scott personally most days in his new location (now almost a year old) at 8/278 Nicklin Way, Warana. Scott is proud to say that his store offers “the largest range of stools on the Sunshine Coast”. There is ample parking around the back of the shop, so there is no need to stress about driving around to find a park. No matter what kind of chair or stool you are looking for, you are pretty likely to find it here. From contemporary chairs, tables
and stools, there is something for every occasion, including ergonomically designed office chairs to prevent those nasty aches and pains while working. Scott prides himself on his old fashioned honest advice and customer service. He is never too busy to show you the large range of chairs, stools and tables, as well as specialised office and commercial furniture; you’ll find everything from a chic glass dining table to a hardy wooden bar stool. Sitting Around also offer a large range of chairs, stools and tables online. ca www.sittingaround.com.au
MONEY MINDSET
magic
I've worked with tens of thousands of women from around the world, most of them switched on, intelligent, hardworking entrepreneurs who are doing their best to create a business they're passionate about and a lifestyle they love. But they come to me because they're searching for a better way. They're working hard, putting in the hours, offering new products or services, building an audience, posting on social media, they're 'doing all the doing', but still not creating the income they desire. The problem is they're not working on the one thing that will help them create the success they're seeking... their money mindset. And that's my speciality. I know what it's like to be a struggling entrepreneur, because after years of trying to make my swimwear business work, I was
$100,000 in debt and on welfare. I couldn't understand why things never worked out for me. When I discovered the Law of Attraction, I realised I was only focusing on what was going wrong, which made me attract more of it. So I did whatever it took to rewire my mind using cutting edge brain technology and ancient secrets, which empowered me to attract what I desired into my life. I went from welfare to millionaire and love nothing more than seeing my clients transform their money mindset, which changes their actions and their outcomes, and suddenly they easily start attacting opportunities, clients, money and more success. If you'd love more prosperity in your life, work on your mindset first, I promise you'll be amazed at the magic you create. ca
www.wildlywealthy.com www.mattersmagazine.com.au 31
oin
A NEW WAY TO BUY, SELL AND EARN PASSION FOR BUSINESS Erwin Brem (left) has been working with and supporting small businesses for the last 30 years. Most recently he has been helping business owners develop their skills in key business drivers and recently developed the local business platform, Sunshine Coast Business Now. Supporting local business is something Erwin has been passionate about for decades. Small businesses have gone through one of the most difficult times in recent history and are not out of the woods yet. Now more than ever, local businesses need to stand out in the marketplace and do more to encourage customers to buy from them and build a business loyalty for them. Erwin looked at Qoin as the natural progression to enable businesses to obtain an advantage over competitors by being part of a community supporting local businesses and their customers.
BAKSLAP JOINS QOIN More than three years ago local Sunshine Coast entrepreneur Raphael McGowan set out to create a product that would make sun protection easier for hard to reach places like our back. In 2011 his 30-year-old sister Tess McGowanChan was diagnosed with melanoma skin cancer after finding a mole in the middle of her back. Tess passed away just 11 months later. “Since Tess passed, I wanted to do all I can to increase awareness of sun safety and melanoma while helping to raise funds for research to understand the disease better. This is why Bakslap was created.” Mr McGowan said. “When my team and I discovered Qoin, we immediately started to create an account. It’s an exciting opportunity to reach new customers and to share our products and message locally and across Australia. We had to laugh, as we were only halfway through setting up our account and a customer messaged us through the Qoin App and said they wanted to purchase.” Mr McGowan said. 32 ISSUE 98
Qoin offers merchants and consumers an innovative and secure way to connect and interact. With zero entry costs and zero transaction fees, Qoin digital currency payment is fast, uncomplicated and the intelligent way to conduct business in the future. Create your free merchant account on Qoin now and discover why more than 23,000 businesses have joined the Qoin community in less than 12 months Zero costs
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SCAN THE QR CODE NOW AND GET STARTED FOR FREE!
qoin.world
R OX A N N E M C C A R T Y - O ’ K A N E
CONFESSIONS OF A
ghostwriter
What’s in a name? Everything... when it comes to defining the type of book you are writing!
The majority of the authors I work with have a beautiful balance between sharing a part of their life story as well as knowledge and skills they have accumulated during their time on earth. Because of this, I am often asked – what is the difference between a memoir and an autobiography? You may be inclined to lump them into the same basket, but there is a small distinction between the two that sets them worlds apart in the literary world. Understanding what that small difference is will help you to gain more clarity around what it is you are looking to achieve with your future book. An autobiography is a book that tells the life story of the author from childhood all the way through to the time of writing – capturing all of the major milestones and events that have led them to where they are today. Autobiographies can give you an incredible insight into the lives of people who have been changemakers in their respective field. They let you behind closed doors and into the most intimate scenarios, the things people outside of their personal network never knew about. By sharing these experiences, autobiographies create an incredibly strong connection between the author and the reader. The readers now understand more
about them, and have more empathy and trust. Think Nelson Mandela’s Long Walk to Freedom as just one of the many examples. In contrast, a memoir focuses on a moment in time in someone’s life. You may be wanting to zero in on a particular element of your life, such as a cancer diagnosis and your battle to overcome it, or how you found yourself financially destitute and you found a way to build wealth from the minimal income you were able to attain. Memoirs can cover multiple seasons of someone’s life, but the events covered are always linked to a central theme and develop this throughout the course of the book. A great example of a well-executed memoir comes from the first interviewee on Season Four of my series, The Phoenix Phenomenon. Leigh Robshaw wrote her book You Had Me At Hola about her time living and working in South America and the love story that swept her away when she met a free-spirited artisan during her travels.
biography is the story of someone’s life, written by someone other than the subject of the book. An autobiography, on the other hand, is written by the person themselves. Ghostwriters like myself can assist with any and all forms of non-fiction books – even autobiographies. This is because we work closely with the author and will be writing the story in the author’s words, using their turns of phrase and, of course, capturing their memories and experiences. The author can choose whether or not they disclose their use of a ghostwriter, because legally the content is theirs – it’s all part of how we fly under the radar!
So, now you know the difference between autobiography, memoir and biography, which style of book is best suited to your story? Inspired to start? Book in a time for us to connect and plan your future book! ca
There is so much more to Leigh’s life story – her next book will cover a journey to Japan – but by focusing on a single travelling experience and covering it in depth, Leigh has been able to capture the very essence of her personal development journey and lived experiences in each adventure. What about biography and autobiography? They are both books about someone’s life, but the primary difference here is a
www.roxannewriter.com.au Facebook: facebook.com/roxannewriter Instagram: @roxannewriter
www.mattersmagazine.com.au 33
Let’s keep our focus local. Supporting Sunshine Coast products and services really does make a difference. Next time you are looking to buy ANY product or service, remember SUPPORTING LOCAL MATTERS.
LOCAL BUSINESS ... is about more than just a good product or service! Erwin Brem from Mybusinessnow has been working with businesses for over 25 years in helping them grow, structure and manage their people better, so their businesses grow easier. But last year just may be the most challenging that most have ever gone through. Innovation is something that businesses need to do constantly, but the simple truth about business growth and, in particular, getting through this year and continuing to grow through 2021 is simply about doing things better than we have ever done before. But it's also about changing the way we spend and focusing attention on local businesses first. There are fundamental keys to business growth, especially in this current market, that can make a massive difference to any business. • Get skilled: Including the team. Basic sales and service skills are the
GROWTH... first stage to growth.
• Get seen: Businesses need to stand out; be one of the few, not the many. List your business on a local business platform like Sunshine Coast Business Now. • Get an unfair advantage: Have something the others don't, that attracts and keeps customers longer. Qoin does just that, because sometimes you need more than just being local to attract a customer. (see our full page article in this issue) If we don't buy local, it might just be bye, bye local soon. Mybusinessesnow want to help every business on the Sunshine Coast not only get back on track fast but also grow better than they were before. It's simple, easy and uncomplicated. To find out more, visit mybusinessnow.com.au or sunshinecoastbusinessnow.com.au or email erwin@mybusinessnow.com.au to find out how local businesses can get back on track and grow. ca
Erwin Brem
www.mybusinessnow.com.au
LONG TERM
BUSINESS STRATEGIES We have one client who tells us regularly that he has been with our business for over 30 years! We always find that amusing as HBA Encompass as it stands has been around for ten years. What he is saying is that he has been with an accounting firm that has morphed through various owners over the last 30 years, the latest (and longest standing) being HBA Encompass. It’s comforting to know that we have been able to satisfy the needs of this client for that long, even before we were involved! Longevity and continuity are something that is often overlooked when starting and running a business. Some people start businesses to ‘build and flip’, some to start an empire and some to create something long lasting to pass on to their offspring. There’s no criticism here; whatever you want to do is up to you. Often people start a business with their name as the business name – it's easy to remember and people can relate it to them and their good standing. That’s a great short-term option; as you have existing relationships that hopefully will help you to start your business. 34 ISSUE 98
What happens if you bring in a business partner or sell the business to someone else? Is your name on the door such a good thing, particularly when you are no longer involved? This is a decision you need to make yourself. It doesn’t matter if you started in your own name and now think it’s time to rebrand. Rebranding can be done at any time in your business life but it’s preferable to do so well before selling to ensure your clients or customers come to know and love the new brand name as well as the old one before you exit stage left. It’s something to think about as you start/grow/exit your business. HBA Encompass are Business Advisors who work exclusively with small business, helping them to define and achieve their business and lifestyle goals. We can be contacted on 07 5444 7094 or www.hbaencompass.com.au. ca
P: 07 5444 7094 E: admin@hbaencompass.com.au www.hbaencompass.com.au
HOW WILL YOU BECOME THE HAPPIEST, HEATHIEST, FITTEST VERSION OF YOURSELF? I am fascinated and inspired by human longevity. I have a vision for myself, and my clients, that we will be the happiest, healthiest, fittest 80-, 90-, 100-year-old versions of ourselves possible. Examples of those living long, happy, healthy lives exist all over the globe and the 'key secrets' are as diverse as the individuals themselves! They are not all ‘perfect health habits’ that you might imagine. In alignment with my philosophy on wellbeing, the key factors cover the realms of body, mind and soul. These centenarians note MOVEMENT, and keeping active, as an ESSENTIAL element. Simple daily stretching exercises, walking, household chores, gardening, dancing, bowls, etc. Any enjoyable activity that keeps them ‘using it’. ‘Using it’ also applies to the brain. Puzzles, crosswords, learning, reading – using their minds in a way that is stimulating, yet satisfying. NOT stressful. Stress is the antithesis of longevity. ALL of these centenarians smile, laugh, connect
with other humans and have a peace and acceptance with themselves and life that enables their soul to flourish. As with wellbeing all through the lifespan, it really is the simple things that make the biggest difference. If you are looking for some tips to help you live a longer, happier, healthier, fitter life, email me to arrange a complimentary twenty-minute LONGEVITY Chat. In that twenty minutes, I will ensure you leave with three actions you can begin implementing right now! Simply mention Matters Magazine to claim your LONGEVITY Chat. ca
P: 0421 332 243 E: bridget@newleafnutrition.com.au www.newleafnutrition.com.au
Bridget Jane
DIGITAL CURRENCIES OFFER BUSINESSES AN INNOVATIVE ALTERNATIVE TO BANKS Digital currencies, including the Australiandeveloped digital asset Qoin, are taking off around the world. This growth is bringing transformational change to the finance sector, partially as a result of adaptations that must be made by traditional financial institutions in order to stay competitive in a digital market. It's alarming that in 2021, making an international payment can still be fraught with bureaucracy, transaction fees and waiting periods of up to two weeks. Based on blockchain technology, digital currency transactions are faster, easier and more secure than traditional cash transactions and funds can be transferred around the world in real-time, eliminating lengthy wait periods between sending and receiving funds. A transaction using Qoin only
takes a few seconds and has no fees. This is just one reason why businesses are becoming more aware of the concept of digital currency and global trends indicate that they will play a major part in conducting business in the future. We may not be living in a cashless society yet, but by the time we are, digital currencies will be fully integrated into the global economy. In the last 12 months, more than 23,000 Australian and New Zealand small businesses have joined Qoin.
businesses are looking for innovative ways to sustain cashflow and make the most of their down time. Qoin enables them to do both while offering a payment method to their customers that is fast, secure and virtually contactless.” “With Qoin now launched in New Zealand and further global expansion planned this year, Qoin is confident that this success can be replicated in other countries,” said Mr Barker. ca
Qoin is a ‘Utility’ coin. Put simply, it is a digital asset that can be used every day to buy and sell goods and services. Qoin Australia Chief Marketing Officer Andrew Barker says, “Supporting small business is the cornerstone of Qoin. Australian small
www.qoin.world
www.mattersmagazine.com.au 35
L O C A L F O C U S F E AT U R E
LONGEVITY WITH VICTORIA BERRY
The best use of your time varies from person to person; a short description is Finder, Minder and Grinder. Some examples of the best use of your time could be:
you know what needs to be done and where possible create processes and procedures for these people to follow. That way you can focus on what you need to do, knowing they are doing their job the way you want. Naturally these staff/contractors still report to you, so you know what is going on but you are not doing their roles yourself.
MARKETING – finding and converting new business. If this is you then you need to delegate production, administration, bookkeeping and HR, leaving yourself time to be the finder!
The Bookkeeper Hub are bookkeepers who can not only do your bookkeeping for you using Xero, but we can also train you and/or your staff how to use Xero and assist you with creating systems.
ADMINISTRATION – managing and looking after the business. If this is you, then you need to delegate production and possibly marketing, leaving you to be the minder!
If you want to know more, give us a call on 0419 179 177 or check out our website www.bookkeeperhub.com.au. ca
are doing the tasks in your business that are the best for you to do and to delegate/ outsource those that aren’t the best use of your time.
Longevity is defined as ‘a long duration of individual life’ or ‘long continuance’ meaning permanence and durability. It can relate to people as well as businesses. In order for your business to attain longevity, you need to attain longevity – this means you need to be around for a long time! One of the biggest causes of failure in business is burnout of the business owner. This is generally caused by the owner trying to do too much – picking up the slack to either help other team members out, ensuring production happens and/or trying to save money by doing it themselves. If you want to create longevity in your business, you need to look after yourself first and foremost! You need to ensure that you
PRODUCTION – getting things done. If this is you then you need to look at delegating marketing, administration, bookkeeping, HR and all other business processes, leaving you to be the grinder! When we talk about delegate/outsource, this can be done with existing staff, new staff or contractors. What is most important is that
INTRODUCING THE WILL Creating a little twist on tradition. With over 25 years in jewellery manufacturing, I have designed a tremendous amount of amazing engagement rings! With this experience, I have asked many questions that are answered on behalf of a loved one. Let’s face it, this is not always easy for the partner.
P: 0419 179 177 E: admin@bookkeeperhub.com.au www.bookkeeperhub.com.au
YOU MARRY ME RING! with complete understanding direct with the designer who is also the jeweller. This is such a memorable experience to share – one that will be encapsulated in your forever after ring! It may even become a family tradition being passed from one generation to the next. Contact Vanessa Nock for more details at Uniqueness Designer Jeweller. ca
I created the Will You Marry Me Ring so you are still able to have that exciting element of surprise when you pop the big question! You can then both go on a wonderful journey of creating the perfect forever after ring that symbolizes the love and devotion you have for one another. You can create what your true heart desires while still having a ring on your hand to share news of your engagement until your unique sculpture is complete. We all have quite particular tastes, and this enables us to communicate every detail
Uniqueness Designer Jeweller Private Studio, Maroochydore. P: 0409 057 442 www.vanessanock.com.au 36 ISSUE 98
Dranko Magic, golfer extraordinaire!
MAGIC MOMENTS
I AIN’T GONNA
live forever
This is the line of a song that I enjoy listening to and it rings true for all of us. We really are not going to live forever, so it definitely is important that we make the most of every moment. Realising our mortality is important as we get older as it reminds us to enjoy the moment that we are in. I used to spend time upset about things that happened in the past, or worried about things that may or may not happen in the future, but what’s the point, right? We may as well just enjoy the moment. Don’t worry, I know that is easier said than done, but I do feel that as we get older and begin to know more and more friends and family losing their battle with various diseases or even people that are taking their
own lives, it really does remind us the importance of focusing on the good stuff and trying as hard as possible to let go of all the rest. Because we are human, we often focus on the stuff we don’t want. We often think about what’s wrong, and we forget to focus our energy and attention on what’s right. But the truth is that this is what tends to make us feel better. So as we realise our longevity more and more, my words of wisdom for this issue are this: just keep pulling yourself up when you catch yourself focusing your attention on the bad stuff, the stuff you don’t want, and just begin slowly and gently to refocus your thoughts onto the good stuff, the stuff you do want. It takes time and it takes effort, but it works. c
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F R A M I N G M AT T E R S
BALANCE
is the key
WITH PAULA AND JOHN GOWLAND // SUNSHINE COAST ART AND FRAMING GALLERY When it comes to framing your photos and artwork, one size does not fit all.
may seem too ornate or elaborate for your personal taste. The key is to find the right balance and choose a style that works for you and for your artwork.
There are several decisions to be made, including style, colour, texture and proportion, that can make or break a design. Balancing all these elements is key. A successful design will keep the focus on your artwork. You don’t want to see the framing when you look at your overall piece; you want the frame to enhance your piece. One of your first choices in the design process is colour. Colours that are too bold or too bright can make your art look washed out. A better option for you may be to choose a variation of a colour in your print. This will help draw your eye to the artwork, not detract from it.
Your next step is to select a frame style. Current trends may seem like the easy choice, but they are not always right for your custom frame. On the other hand, period frames
Finally, it is important to keep proportion in mind. If you add a pattern to your frame design, make sure it is to scale and coordinates with your print or photo. Large patterns and textures can dwarf delicate or detailed images. The size of your finished piece is also important. A small frame placed on a large wall can get lost, while a large frame in a small space can feel overwhelming. Consider where you will be displaying your art and the frame’s proportion to the room. m www.artframes.com.au
Paula and John Gowland are passionate about everything to do with the art and framing world. They head a team of experts with over 100 years combined knowledge in the area.
Enhance your space with our quality framing and wall art
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S AV V Y B U S I N E S S S A L E S
LET’S GET BACK
to basics in 2021 WITH ROD RUSSELL // SAVVY BUSINESS SALES
The last 12 months have certainly presented business owners with challenges. Ironically, many business sectors are also enjoying strong yearon-year growth and record profits, making them extremely attractive to investors. For the industries that have suffered, now is the time for business owners to reassess their core values, operational systems and goals and get back to basics – the basics of what makes businesses succeed. This is the time to talk to your customers and staff, invite their feedback, promote discussion and ideas, and network to strengthen strategic alliances with other businesses and suppliers and to form new relationships. Do you offer exceptional customer service? Does the business present better than your competitors? Are you the preferred choice? The answer to all these questions should be yes!
In these unprecedented times, you can’t rely on traditional forms of business coming to your door or website. It’s the time to get out and create business. This will not only improve profitability but also the saleability of the business should circumstances change, which often happens without warning.
It is also wise for the fortunate industries who are booming to evaluate their business systems and procedures, quality control and customer service. In this volatile world, things can change very quickly. History proves most business owners make their big money when they sell their business. If you are not getting the basics right, chances are profits will suffer and so will the sale price of your business when it’s time to sell. ca www.savvybusiness.com.au
With over 25 years’ experience selling businesses on the Sunshine Coast and beyond, Rod Russell and his awardwinning team at Savvy Business are leaders in buying or selling businesses.
ASK YOURSELF THESE QUESTIONS... What’s important in your life? What would make this a great year for you? What do you need to achieve your business goals? What’s the biggest obstacle getting in your way? What do you need to say no to, to make this happen? What is your business exit plan?
If you don’t know the answers or your accountant doesn’t ask you these questions, then it might be time to change accountants?
LET US HELP YOU ACHIEVE YOUR GOALS.
www.mattersmagazine.com.au 39
A C C O U N T I N G M AT T E R S
ENSURING YOUR BUSINESS IS THERE
in the long run through innovation BY SHAREE WEBSTER, CA DIRECTOR // HOLMANS ACCOUNTING & TAXATION What a year 2020 was – one for the record books. As we launch into 2021 and think about the year ahead, an area to consider in your business is innovation. A review of innovation within your business will assist with making sure your business is providing for you in the long term. Innovation is integral to the development and growth of a business. Innovation doesn’t have to be fully transformative, it can be as simple as improving a small process or introducing new technology in the business. Reviewing the innovation agenda in the business helps the business stay updated, continually improving efficiency and productivity. If last year taught businesses anything, it was how to pivot to survive. Areas to review for innovation opportunities in your business: • PRODUCT OR SERVICE – enhancing or developing what products or services your business offers. •P ROCESS – improving processes via innovation. As mentioned in prior articles, your business should be utilising cloud technologies. •M ARKETING – how products and services are promoted; and • BUSINESS MODEL – review and implementing strategies to enhance relationships will all key stakeholders inside and outside the business. Regular innovation of your business enables you to adapt to change easily and stay on top of what is happening in your business and the industry you work within.
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Businesses should consider setting the time aside to encourage innovative thinking as it is extremely beneficial to the longevity of your business. In addition, the key factors to ensure your business prospers are: • Those that plan each year performed better than those that didn’t. • Cash is king – those that had a surplus working capital did better than those with none. • Understanding financial statements – critical. This allows business owners to understand what is happening financially within their business and • People who sought advice from their trusted advisor, adapted more quickly.
In summary, your business will be well placed for a great 2021 and beyond, if your innovation agenda and business success factors are in place. m www.holmans.com.au Disclaimer: This article contains general information only. Regrettably, no responsibility can be accepted for errors, omissions or possible misleading statements or for any action taken as a result of any material in this guide. It is not designed to be a substitute for professional advice, as such a brief guide cannot hope to cover all circumstances and conditions applying to the law as it relates to these items.
Sharee Webster is one of the directors of Holmans and is located at the Maroorchydore office. Sharee is a Chartered Accountant and holds a Bachelor of Commerce. At Holmans, Sharee specialises in business structures, taxation advice, superannuation and in particular Self-Managed Super Funds (SMSFs). She has extensive experience in providing strategic tax advice.
S E E R E S TA U R A N T
A SUNDAY DRIVE ENDING
with a five star treat! WITH ANTONIO PUELMA // SEE RESTAURANT
Now that international travel (and some national travel) can be a concern, it’s time to concentrate on supporting our locals, especially the hinterland and rural areas. What better time to jump in the car and go for a long drive along the Coast or to our beautiful hinterland? On one of our recent trips up the coast, we decided to take the long route to Rainbow Beach. Our course was straight up the Blackall Ranges, turning north towards Kenilworth. It was such a peaceful drive, with green meadows, gum trees and plenty of cattle (yum!). Not too far further up, we came up to a beautiful little town call Imbil. This is where we found the Yabba Creek Deli, WOW! From the second you go through the door you are hit
with the amazing aromas of fresh ground coffee and food scents that make tummies grumble. It also had the most amazing sweets display I have seen since Europe. But sweets weren’t what was exciting my taste buds; there was a full tray of freshly baked pies. But not just any pie – pulled brisket and mushroom pie. Now let me tell you, I have eaten some serious gourmet pies in my time. But this one deserved a medal, actually two medals as I
could not help myself and I ate two! Obviously too full for sweets, we were able to take some away for later. And they did not disappoint either! We fought over the lemon meringue pies like two kids over a football.
Do yourself a favour and take a drive as you might find your own little gem like we have. ca
Owner of the beautiful See Restaurant at Mooloolaba, Chilean-born Antonio is a massive fan of food with flavour and travels around to world to find the best flavours. Antonio and his wife Wendy are a power team that are rarely away from their beloved restaurant. Their friendly demeanour and service brings the locals back time and time again.
YOUR ONLINE PRESENCE SHOULD BE DOING THE JOB OF 10 SALES AGENTS, IS YOURS? EMAIL:INFO@ENGLANDERDAVIS.COM
PHONE:1300 640 508 www.mattersmagazine.com.au 41
E N G L A N D E R D AV I S
NOT FOR THE
faint hearted! WITH KIRSTY ENGLANDER // ENGLANDER DAVIS • Two years of trading • 5* reviews •M ore than 200% revenue growth • 2000% sales growth • 100s of businesses helped Do you want to be the next business to skyrocket? Hello Savvy Business Owner! Ready to build your sales machines? If you want to build your own sales machine to do the job of ten sales agents, sit up and pay attention. We work with hundreds of industries and businesses worldwide and I am sorry to tell you this, but better people than you and I have failed. Why? Because they have not created a selling machine. Now this may hurt, but can you afford not to have your digital presence excelling? And if you think you can, then get ready to wave at your competition as they pass you and accept the hard truth that your business is never going to survive this new generation. It’s not every day you can make
a company go from £0 to £3 million in less than six months! Now pay attention as what I am about to tell you is NEXT LEVEL! Achieving a well-oiled sales machine like ours is not a result of ‘wishing upon a star’ or ‘a magic potion’ with a bit of ‘please g-d make it snow’ – it’s a result of hardcore trial and error. Going against the grain, we didn’t just get one or two leads, we got 10+ a day!
When did you last operate on yourself? So why are you trying to be the doctor of digital? P.S If you don’t have the intention of catapulting your business with REAL results, we aren’t the digital partners for you. For those that are ready, we are giving away fifteen, free 30-minute Digital Strategy Sessions for Matters readers. ca
1300 640 508 www.englanderdavis.com
Kirsty’s experience sits with business growth and marketing, problem solving and automation; you could call her a ‘serial entrepreneur’. She entered the business world with the enthusiasm to learn, venturing out on her own at the age of 15. The lessons and skills learnt were invaluable and have allowed her to help hundreds of businesses reach their true potential so far.
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MARLAND AND RILEY INVESTMENT EXPERTS Christian Marland and Paul Riley at Marland and Riley have everything you need to start in new-build investment properties all in one place. We do not charge you anything to find you an investment property or for providing a detailed strategic plan. The only charges to you is for conveyancing. Our team have over 20 years of experience in the industry and have developed excellent relationships with the property developers we use. We are not affiliated to only one particular developer, which enables us to cater to our clients’ individual needs. e www.marlandandriley.com.au
INDIGO LIVING – QUALITY STYLE AND COMFORT SINCE 2008 Terry-Anne started Indigo Living back in 2008. At that time, the Sunshine Coast had little options for stores that offered quality Australian Made furniture. Indigo Living have since expanded their range to include IMG Comfort, which offers state of the art Scandinavian style furniture. Their emphasis has always been on quality and helping their customers achieve a stylish look for their home which is unique to them. One of the highlights that they are particularly proud of is achieving the IMG award for Top Studio Store in 2017, 2018, 2019 and 2020. e www.indigoliving.com.au
WHOLEHEARTED HYPNOSIS Have you ever wondered how hypnosis can help you? Hypnosis is a practice of healing that dates back thousands of years. In recent times, it has become renowned for helping people quit smoking for life. It also offers a way to overcome many of life’s modern challenges, such as anxiety, insomnia, low selfesteem and unhelpful habits.
46 YEARS
RON HILL AUTOMATICS
Adam has decades of experience helping people get more from their lives. If you are ready to make an important shift and get more of what you want from life, visit wholeheartedhypnosis.com to learn more and book your appointment. e
More than four decades ago, Ron Hill began repairing automatic transmissions in a small shed at The Gap in Brisbane. Five years later, he relocated to the Sunshine Coast and started to lay the foundations for a solid business that would stand the test of time – Ron Hill Automatics. After working side by side for years, it was steady growth and Ron’s enduring commitment to his loyal team that enticed Bill and Sandra Olah to buy into the business. With Bill’s boost of enthusiasm and excellent organisational skills, and Sandra’s flair for marketing and exceptional customer service, the trio created what is now a multi-award-winning business, still standing strong in its original Kayleigh Drive location in Maroochydore. e
wholeheartedhypnosis.com
www.ronhillautomatics.com.au
Adam Stanecki from Wholehearted Hypnosis is using a unique combination of hypnosis, mindfulness and Acceptance and Commitment Therapy to help people in his new Noosaville clinic.
www.mattersmagazine.com.au 43
T E L S T R A S T O R E K AWA N A
MOVE OVER NETFLIX
it’s binge time!
WITH MATT REECE // TELSTRA STORE KAWANA There’s a new streaming service in town… The all-new Australian owned, BINGE! We know what you’re thinking, ‘Another one!?’ So, first things first, what makes BINGE different from the countless other streaming services going around at the moment?
Better yet, they’re always adding new titles, so you’ll always have something to watch. They’ve got other cool features like the ‘Surprise ME’ section where you barely have to lift a finger. BINGE automatically feeds you unturnoffable
Well, the makers of BINGE are determined to prevent the hours of scrolling, trying to find the right entertainment for you, and instead jam pack the service with only the best of the best, the most ‘BINGE-worthy’ content around.
entertainment, although if it’s not quite suited you can
It’s home to a massive catalogue of movies, with Hollywood Blockbusters, iconic classics and an endless selection of award-winning films so there’s something for everyone.
BINGELists is for those recommendations or when you
If you love a bit of drama or even some addictive crime shows, BINGE has you covered. It has only the best series direct from the US and UK but of course a heap of local stuff. Don’t worry, they didn’t forget about that TV Comedy you chuck on when you’re in the mood for a laugh with some friends. For those of you who love a bit of real-life educationentertainment, it has stacks of documentaries, from nature and animal life to the mind of a serial killer.
just use the ‘try again’ button and it’ll shuffle to the next best thing.
find something you’d like to store away and save for later.
BINGE has the goods when it comes to entertainment, but if you need any more convincing, just come in and chat to one of our entertainment experts across the Sunshine Coast. You’ll find us at Telstra Stores Caloundra, Kawana, Nambour and Birtinya. ph. 1300 881 800
Time to reFRESH your
ca
With ten-monthold Samuel being a new addition to the family, Binge is an ever-present addition in the Reece household. Matt Reece is the Assistant Manager at Telstra Store Kawana and is always there to greet customers with a smile. He has been with the business for six years and has the knowledge and experience to assist with any personal or business-related enquiries.
business brand?
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44 ISSUE 98
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P: 07 5443 5431 E: inkspot@theinkspot.com.au A: 4/123 Sugar Road, Maroochydore QLD 4558
www.mattersmagazine.com.au 45
TECODA
WHO’S GOT YOUR BACK(UPS)?
It’s the best insurance! WITH CHRISTIAN DAVIES // TECODA
Ever experienced a crypto-lock or ransomware attack on your emails or files? Know a business who has? Sadly, attempts are increasing (expected every 11 seconds in 2021 according to Cyber Security Ventures) and Sunshine Coast businesses have already been attacked with weapons grade hacking tools… What would you do? Typically, either internal IT or a third party will be fast on the hunt to identify the breach / port / infected terminal / digital intruder and sever the tie, blocking further activity. Now what do you do about encrypted files or emails? How does your business operate when held to ransom? After the clean-up and patch work you would rely on your backups, BUT are they available? Working? What productivity will be lost in restore? A day? A month? Or are there no backups? Some businesses without options WILL pay the ransom; typically payment is crypto-currency as it’s perceived as
untraceable payments (not 100% true) and according to TrendMicro fewer than 10% of organisations who pay actually receive their data. That’s what Cyber Insurance is there for, right? Well, yes… For Cyber Insurance claims to be accepted, your business will need to have met criteria such as security patches being maintained and software updates being the latest (for example) – it is rare for a business to be in that position and experience a breach. Office 365 is safe right? Not necessarily. The fine print suggests they will only give you up to 90 days of recovery and no guarantee of all your data. Solution? The 101 of how IT handles threats – up-todate backups and continuity solutions. You are your own insurance. Whether your business is six months or 60 years old, you’re a target. To review your backup options, you can reach us on 07 5353 5178 or info@tecoda.com.au ca www.tecoda.com.au
Christian is a Sunshine Coast local for 16+ years with over 21 years of experience in IT. Initially helping Brisbane SME’s as a network engineer, Microsoft invited him to help establish user groups advancing SME adoption of technology.
Celebrating 25 years! Brothers from the bush set up shop here on the Coast 25 years ago. This year they celebrate their longevity in business with a few tips they have used to keep their business and relationship intact after all these years. To celebrate they have taken over operation of two new store locations, Goodyear Autocare Nambour and Dunlop Super Dealer Gympie. Between the several store locations across the Sunshine Coast, they are able to ensure the best tyre offers from Buy 3 get 1 FREE Deals to Cash back offers on Goodyear and Dunlop products. OUR SERVICES • Tyre Fitting, Car, SUV & 4x4 • Tyre Repairs • Mechanical Repairs • Logbook Servicing • Brakes & Suspension
• Wheel Balancing • Wheel Alignments • Fleet Tyre & Mechanical servicing • 24/7 Commercial mobile tyre service
NAMBOUR // 07 5441 2133 MAROOCHYDORE // 07 5479 0966 YANDINA // 07 5446 7444 GYMPIE // 07 5482 6633
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JEAN SHEEHAN
WHAT DOES IT MEAN TO YOU TO BE
happy and healthy? WITH JEAN SHEEHAN // MILLENNIUM EDUCATION
“Jean, I cannot cope with life and my business is going to have to close. I have had a heartache and now have a tumour in my brain. I just wanted to be a success.” This was from my client who is a young 38-year-old gentleman.
You can service more people. You can manifest your
This was the theme I heard for all of 2020. So many people had a wakeup call to what is REAL. The outbreak of COVID-19 made people stop and review their life. Many businesses let go of staff, had to close or are now in financial debt. When they contacted me desperate to help them turn their life around, I asked them a question. And I ask you now, too.
Over the years I have taught Medical Intuition and
What does it mean to you to be happy and healthy? The usual reply was “I don’t know,” or, “I don’t have time for that”. WHAT? Are you serious? The universal law of attraction states that when you are healthy in your mind and body, you have longevity.
heart’s desires. You can attract the riches of life. You are abundant and prosperous. You are a success. It will affect and effect your business. No investment in health? Watch your business start to fail! Quantum Healing to abundant business owners, entrepreneurs and corporations that true empowerment, success and happiness is not by what you have, but by having health as your wealth. Listen to your body. Listen to your heart. Integrate a lifestyle that incorporates great food, supportive people, time off, rest and play. Watch your business thrive when you do this. When your body aches, it is saying “STOP what you are doing, you are not aligned”. Know in your heart your WEALTH is your health. Your body will thank you and so will your business. ca www.millenniumeducation.com
Jean is an entrepreneur and keynote speaker of Medical Intuition and a best selling author known as the Queen of Hearts and of Manifesting. Using Quantum reality and Law of Attraction, Jean travels globally teaching her accredited Millenium Modality®.
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Experience Absolute Waterfront Dining and Sumptuous Ocean Inspired Cuisine In the Heart of Mooloolaba Fresh Food - Fresh Seafood – Fresh Look Known locally as the ‘Mooloolaba Hamptons’ OPENING HOURS Tuesday to Saturday 10am till late & Sundays 10am till 5pm Book Online
123 Parkyn Parade, “The Wharf” Mooloolaba (Under the Tower) Tuesday to Saturday from 10 til late, Sundays 10 til 5 Ph: 07 5444 5044 www.seerestaurant.com.au
www.mattersmagazine.com.au 49
TAFE QUEENSLAND
JYI'S FUTURE TAKES SHAPE When Jyi Dalli lost his landscaping job last March as a result of COVID-19 restrictions, the 22-year-old found himself at a crossroads. Having already changed his career path once before, Jyi thought he had found his passion – so when he was confronted with the prospect of starting over yet again, he had no idea where he should begin. Now, almost a year later and on the path to a rewarding career in fitness, Jyi said the experience had a silver lining, enabling him to assess his goals and discover his true calling. “I’ve always loved the gym and exercising – I started at 17 and it’s always been a constant in my life – but I never thought about it as a career until after COVID-19 hit.” Like many teenagers, Jyi was unsure what he wanted to do when he left high school, taking a gap year during which he undertook labouring jobs to support himself. But when one of his close friends lost his life in a car accident, Jyi said he felt the need to do more with his life. “It was a real wake-up call. I realised life is too short and I wanted to start doing something I really loved doing,” Jyi said.
was lucky enough to qualify through another business, then moved on to a commercial building company, but it just wasn’t the same without Paul,” Jyi said. “I’d just started at a new business when COVID-19 was declared a pandemic, so when the restrictions came in, I was laid off.” Having sustained back and shoulder injuries from his time as a landscaper, Jyi enrolled in the Certificate III in Fitness at TAFE Queensland’s Mooloolaba campus, with the aim of assisting his recovery while dipping his toe into the industry. He has since completed his certificate III and enjoyed the course so much that he enrolled in a Certificate IV in Fitness / Diploma of Sport dual qualification, which will enable him to become a personal trainer or high performance coach.
“It’s amazing to think how far I’ve come in such a short time. When I’d gone to my physio for my injuries, I had no idea why I was doing certain exercises and how they were supposed to help me – all I knew was to do them. Now, I’m learning why it’s all so important and I’m surprising myself with how much I know.”
But when tragedy struck and his boss Paul passed away unexpectedly, Jyi’s plans began to unravel.
Jyi is among a surge of Queenslanders who decided to pursue a career in the fitness industry in 2020, with the number of Certificate III in Fitness enrolments at TAFE Queensland's Mooloolaba campus
50 ISSUE 98
TAFE Queensland fitness teacher, Brett King attributed the increase to the versatility of the fitness industry and the ability for those in it to control their future by working for themselves. “Over the past few years we’ve seen a shift to a more health conscious culture, which I think COVID-19 has accelerated in many ways – people have either used this time to work on their health, or have gone in the opposite direction and are now seeking assistance to get back on the right track,” Brett said. “Even with the restrictions placed on the fitness industry during the pandemic, personal trainers have found innovative ways to continue training their clients successfully.
“I loved the course from the moment I sat down for orientation,” Jyi said.
After being told he’d make a great teacher, Jyi enrolled at university to study primary education. During this time, Jyi took on work as a labourer with a small family-run landscaping business to support himself while he studied – a role he enjoyed so much, he quit university and began an apprenticeship.
“Because it was such a small business everything was left up in the air. I
nearly doubling year on year from 2019 to 2020.
“The increase in the use of digital platforms to run exercise sessions, especially during COVID-19 restrictions, has not only made exercise more accessible for busy or vulnerable individuals, but has also highlighted other opportunities fitness instructors can tap into to make their career more sustainable.”
To find out how TAFE Queensland can help you kick-start your fitness career or help you switch careers, visit tafeqld.edu.au or call 1300 308 233.
FREE AND LOW COST COURSES*
tafeqld.edu.au/jobtrainer 1300 308 233
*Eligibility criteria apply
RTO 0275 CRICOS 03020E www.mattersmagazine.com.au 51
DI HENSHALL INTERIOR DESIGNS LOCALS IN BUSINESS AND LIFE
Being both a builder and a qualified multi-award-winning interior designer gives Di Henshall Interior Designs the advantage of being able to see a clearer picture of practicality and design, giving her clients a well-rounded and balanced design solution. When asked what she thinks has helped with their resilience in their industry over the years, Di says, "Moving with the times – technology has infiltrated every aspect of our industry, including how we design, how we draw, how we communicate with clients, how we present design solutions, how we source materials and furnishings. Technology keeps moving, so we have to keep one step ahead of the crowd continually.” e www.dihenshall.com.au
YOGITA RIDGLEY – TRAVELING WITH ME, MYSELF AND I Have you ever felt like you are stuck on a roller coaster? In the beginning, it was fun. Now you are ready for change. Imagine how great the smooth sailing feels. Traveling with Me, Myself and I offer personal development through travel and mindset. We all need to invest in our personal growth for better mental, emotional, spiritual health and physical wellbeing. Book your free 45-minute Mindset Session today. e www.travelingwithmemyselfandi.com
APRO ELECTRIX Apro Electrix began in 2012 with a real passion for sustainable energy. They are a local family-owned and operated business with CEC Accreditation as Solar Specialists. Sourcing directly from multiple distributors and solar wholesalers ensures they are able to minimise overheads and guarantee the best ‘Installer Direct’ prices on premium equipment. For Apro Electrix, knowing that quality equipment is installed with highest level of workmanship means years of reaping the rewards of solar power and gives us the opportunity to help others. e www.aproelectrix.com.au
ALL COAST TYRES One of the keys to success for John and Peter O’Leary, brothers and co-directors of All Coast Tyre Solutions, is to have long-serving team members. February 8, 2021 marked the day of their third store location opening on the Sunshine Coast. At the helm of the new location working alongside John and Peter is Daniel Brook, manager of All Coast Goodyear Nambour. Daniel has been a member of the All Coast team since 2008 as a sixteenyear-old straight out of high school. Dan has worked his way through the ranks to now mange his own store. e www.allcoasttyres.com.au
CONTACT US FOR A FREE ONE HOUR CONSULATION
‘As a Professional Service Firm, we believe in engaging the hearts and mind of our team to set an expectation of accountability and achievement, along with a sense of fun. We instil the ‘Hustle Factor’ into the culture of our firm and our team strive to ensure that each of our clients receives a tailored service’. Sunshine Coast Office – Suite 305 ‘La Balsa’, 45 Brisbane Road, Mooloolaba QLD 4557 Gympie Office – 19 Tozer Street, Gympie QLD 4570
Phone: 07 5319 0010 Email: mail@evolveaa.com.au Website: www.evolveaa.com.au 52 ISSUE 98
TAVERN & RE COMMENC IN
TAIL
G 2021
, e r e h w e s l e o g Why ! ll a t i s a h i l B Bli
White’s Supa IGA • Australia Post • Deli Fish Café • Fashion • Newsagency BWS • Bakery • Butcher • Take Away Food • Pharmacy Bean There Done That Espresso • Zenko Yoga • Bli Bli Boardrooms Indian Restaurant • Jetts Gym • F45 • Medical Specialists Community Op Shops • Retail • Massage • Real Estate • Hairdresser
YO U ’ R E T W I C E A S WELCOME, WELCOME IN BLI BLI
RIVER MARKETS • T O W N C E N T R E
www.mattersmagazine.com.au 53
ALL COAST TYRE SOLUTIONS
CELEBRATING 25 YEARS
of business together!
WITH JOHN AND PETER O'LEARY // ALL COAST TYRE SOLUTIONS All Coast Tyre Solutions (ACTS) is a family owned and operated local business based in Yandina. Over the last 25 years, John and Peter O'Leary have grown to become an independent Dunlop Super Dealer with their team to develop an award-winning tyre business. ACTS specialise in tyre services from wheelbarrow, mower, passenger, 4WD vehicles through to trucks, agricultural machinery and earthmoving equipment. John and Peter also own and operate the Goodyear Autocare based in the CBD of Maroochydore. The store focuses on mechanical services as well as retail tyre services and products. From March 2021, John and Peter add another bow to their feather when they take over operations of two more store locations on the Sunshine Coast. Rebranding and operating like their existing stores, Dunlop Super Dealer Gympie and Goodyear Autocare Nambour will become part of the All Coast Tyre Solutions Brand. John and Peter are asked frequently
what drives them to keep bettering themselves in the tyre industry. John says, “It’s simple really. We follow our All Coast Vision we implemented over 20 years ago”.
business. Their focus and dedication have not gone unnoticed by management. Their hot tips to the longevity of being in business are: 1. Create a vision.
ALL COAST TYRE SOLUTIONS VISION STATEMENT: All Coast Tyre Solutions strive to be the best run tyre shop on the Sunshine Coast by building longterm trusted relationships with their customers. Providing the right advice, the right product and best value for money in tyres and services while meeting their customers budget and understanding their driving style. They also aim to have well-trained and long-serving team members. ACTS have team members working in the business for the last 15 to 24 years. Trevor Duncan has been alongside John and Peter for 24 years, now managing the Maroochydore store. There are currently five other team members who have worked at ACTS for over eight years. John and Peter have the philosophy, “If we are paying long service leave, we are doing something right”. The standout team members all focus on their specific role in the
2. Create the right team culture – this will attract your long-serving team members. Their claim to success – They have never had a disagreement or argument; their difference in opinion have always been resolved through discussion and management team involvement. ALL COAST GOODYEAR NAMBOUR 07 5441 2133 22 Coronation Ave, Nambour 4560 ALL COAST GOODYEAR AUTOCARE MAROOCHYDORE 07 5479 0966 71 Wises Rd, Maroochydore 4558 ALL COAST TYRE SOLUTIONS YANDINA 07 5446 7444 17 Pioneer Rd, Yandina 4561 ALL COAST TYRES GYMPIE 07 5482 6633 50/56 Mellor St, Gympie 4570 sales@allcoasttyres.com.au ca www.allcoasttyres.com.au
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Brothers John and Peter O'Leary come from Chinchilla, Queensland with an agricultural background. With over 70 + years of experience between them in the tyre and automotive industry they are known as the go-to tyre guys. In 1996 they set up shop in Yandina, which to this day is very much still locally, family owned and operated as All Coast Tyre Solutions.
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What’s most important for your business today? • More customers • Reduce business costs • Reward your customers and build brand loyalty • Improve your lifestyle and build personal wealth • Fee-free merchant trading If you as a business owner would enjoy any or all of the above, then it’s time to engage the latest digital currency payment solution for your business. Zero entry cost and zero transaction costs to take on extra customers. Head to qoin.world to find out more!
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Give yourself the you time you deserve and get to know some amazing ladies all supporting each other on this amazing journey of life.
Ask AskVickie Vickiefor formore moredetails details––email emailher heron onvmagic@bmmag.com.au vmagic@bmmag.com.auororgo gototo www.vickiemagic.com.au/retreat www.vickiemagic.com.au/retreattotosee seeall allthe thedates datesand andprices. prices. 56 ISSUE 98
Women’s Empowerment Retreat Are you ready for the next level? Is it time for you to take a little time out? A little time just for you? To: Relax, Revitalise, Rejuvenate We are so busy doing doing doing for others, we don’t stop to do do do for ourselves. Join Vickie Magic and a group of like-minded ladies in a Women’s Empowerment Retreat this year. Choose from March | June or November 2021
Choose from your own apartment, share apartment with ensuite, share apartment no ensuite, or share room to ensure the pricing is right for your budget. Pricing starts from just $565 per person. Included is two nights accommodation, breakfasts, morning teas, lunches, afternoon teas. Dinners not included. Includes self-development workshops and meditation and massage.
Ask Vickie for more details – email her on vmagic@bmmag.com.au or go to www.vickiemagic.com.au/retreat to see all the dates and prices. www.mattersmagazine.com.au 57
& boost efficiency Canon imageRUNNER ADVANCE
C3500i Series The imageRUNNER ADVANCE C3500i series introduces a new dynamic to printing technology with two speed options, a compact frame, and vivid colour results. This new edition to the GEN III platform is built with both the user and medium-sized offices in mind.
pERfoRmANCE Manage your projects with ease thanks to an intuitive design and advanced printing capabilities • A3 mid- to low-volume colour device with two speeds • 10.1 inch full colour WVGA LCD display (touchscreen) with recently updated user interface • V2 Colour (Vivid & Vibrant) • Space-saving Inner Finisher incorporates ECO-Staple, Staple, and Staple-On-Demand functionalities • My ADVANCE functions allow users to create their own personalised experience, tailored to meet their unique needs
• Compact A3 Colour device • Prints up to 30 ppm in colour • V2 Colour (Vivid & Vibrant) • User replaceable toners
iNtEgRAtioN Seamlessly integrate with key line-of-business systems • Common Source Code for Firmware • Collaborate with key line of business applications and external systems • Personalised workflows give users the ability to take control of the way they want to manage their information so that it works best for them • Leverage Canon’s MEAP platform to optimise processes with a range of powerful document, capture and output management solutions
Sunshine Coast 115-117 Aerodrome Road, Maroochydore 4558 QLD. PO Box 5750, Maroochydore BC 4558 QLD Cost mobility Ph: 1300 249CoNtRol 992 l Fax: 07 5443 4908 l Mobile: 0402 797 990 Streamline workflows while managing costs • Forced Job Hold and blank page removal works tobbcdigital.com.au reduce paper wastage • Ability to change print settings at the device allows for extra control over jobs
Workers can achieve ultimate freedom and flexibility with Expanded Mobile OS Support • Mobile workflows are set up to easily allow users to connect, print, scan and capture using Canon PRINT Business • Full support for Apple and Android Mobile Printing • Simple and easy mobile connectivity with in-built WiFi
Prequalified Supplier Arrangement BUS258 Office & Stationery (Goods & Services)
• COPIERS • PRINTERS • MULTIFUNCTION DEVICES • FAXES • FORM SOLUTIONS • DIGITAL ARCHIVING • SCANNERS • SOFTWARE • 58 ISSUE 98
C R E AT I V E B I R D D E S I G N
DOES YOUR LOGO
need a makeover?
Your logo is an essential part of your brand, you want to make sure it’s done well to ensure you stand out in a sometimes crowded marketplace. A great, professional logo design not only has the power to communicate what you stand for, it will also make a good first impression and help you stand out from the competition. Once you have an idea of what your logo might be, it’s important to engage a professional designer to translate those ideas into a successful business brand. Many different elements come into play here, from colours, shapes and graphics to typography. Isolating each component and what it can do for your logo helps in understanding how the different elements work together. When thinking about your logo, the first thing you want to do is select the right design aesthetic for your brand. There is no one style that is right for everyone, only what’s best for your brand and working with a professional designer will ensure the right solution is created.
Here are some design styles to start the process:
combination with other styles, like vintage,
CLASSIC AND TIMELESS
FUN AND QUIRKY
Trendy logos can be fun and exciting, but they can quickly become out-of-date. A classic style gives better staying power and can help your business reach a broader audience.
This is a popular choice for brands
MODERN AND MINIMALIST
friendly feel. Whether whimsical or a bolder
A clean and minimalist style is often chosen to communicate how fresh and modern the business is. The use of whitespace, minimal details and simple lines results in sleek, pared back logos, and is synonymous with this design style. VINTAGE OR RETRO There is a reason why vintage and retro designs have been on trend for quite some time. They instantly remind you of the past and evoke warm feelings of nostalgia. HANDMADE AND HANDCRAFTED Handcrafted style sends a clear message: this brand is individualistic and stands for handmade quality. The style works well in
to underline a unique message.
with a young (or young at heart) target customer. Fun and quirky styles tend to be colourful and cute and often use symbols or illustrations, to create a positive and illustration, this style is ideal in bringing out a brand’s fun character. Often course, these styles are not mutually exclusive, and it is possible to combine some styles to suit your brand. It just takes some brainstorming and creativity!
So, if your brand is not communicating what your business stands for, get in touch for a free consultation and let’s create a brand that stands out from the competition. ca www.creativebirddesign.com
CLINIC & MOBILE DENTURE SERVICE OFFERING AN EXCEPTIONAL CARING SERVICE • Express Repairs While You Wait • New, Full or Partial Dentures • Same Day Relines • Implant Retained Over Dentures • Visit The Clinic or We Can Come To You • DVA Gold Card Holders Welcome • Recognised By All Major Health Funds • Medibank Preferred Provider
Call us for a consultation on 5444 6116 Darren Fletcher
1/130 Brisbane Road Mooloolaba QLD 4557 Email: reception@advanceoral.com.au www.advanceoraldentures.com.au www.mattersmagazine.com.au 59
Does towing reduce the life of
The four wheel drive transmission sp 60 ISSUE 98
f an automatic transmission?
pecialist!
When purchasing a 4WD you may be under the assumption that you have purchased a ready to go, throw anything at it vehicle. This is not the case, particularly in relation to your automatic transmission and towing.
A healthy operating transmission temperature is ideally between 65 – 85 degrees, in fact the lower the operating temperature, the better! Most late model automatic vehicles are equipped with a multiplate heat exchanger cooler system which utilises the engine coolant in one section and the hot transmission fluid in the other. Keeping the transmission fluid warmer can benefit in very cold climates as it helps to control viscous drag on the internal planetary gearsets. Engine coolant will reach the operating temperature faster than the transmission fluid would have otherwise and this can be important when chasing incremates of fuel efficiency on paper. In relation to cooling the transmission fluid, particularly in our Australian climate this is inadequate. The engines cooling system operating temperature is between 95 – 105 degrees, therefore your vehicles heat exchanger cooling potential is no lower than 105 degrees.
The most important and often overlooked stress for the transmission is TOWING. Many upgrades / modifications to your 4WD including, bulbar / winch / spotlight installs, increased tyre diameters, canopy fit outs, long range fuel tanks, engine power enhancements all increase load on the automatic transmission therefore increasing heat generated. Transmission cooling upgrades are a necessity to your 4WD. The removal and bypassing of the factory heat exchanger, the fitment of an air to oil cooler behind the vehicle grille and replacement of the thermal cooler control valve is the key. This achieves a healthy operating transmission temperature to sit at around 80 degrees. The general rule is - for every 20 degrees cooler, the life expectancy of your vehicle’s transmission is doubled. Our customers that TOW share with us that they are seeing the transmission temperature drop to between 15 to 20 degrees after these upgrades.
Call us / 07 5443 4444 Like us / @ronhillauto Visit us / www.ronhillautomatics.com.au
www.mattersmagazine.com.au 61
L I V I N G VA L L E Y
CARE FOR YOUR
longevity
Often, like high-performance cars, our bodies fail to function perfectly when they are not properly and regularly tuned. Although programmed to perform extraordinary feats of acceleration, speed, comfort, breaking and turning, yet without the use of quality fuels, regular oil changes, tyre rotations and frequent maintenance, our vehicles can become sluggish and break down. Our bodies are not that much different. Although designed to win and programmed to deal with a certain amount of rough handling and reckless driving, our systems often age quicker and wear out long before their due date. In spite of the fact that we are coded with the power to heal, we are still subject to the basic laws of life. Healing is rapid when our bodies are properly fed, hydrated, rested and exercised in a clean, moderately sunny environment. Degeneration can also be rapid, when our systems are fuelled with poor quality food or even subjected to improper dental care. We will age faster when exhausted through overwork or stressed by the burdens of life, and even more so through lack of regular exercise and quality sleep.
Homeostasis is the term used to describe the body’s innate power to compensate to sustain stable function of the most critical body systems, at the expense of the least vital if necessary. Our bodies are always ready to compensate when we abuse them. However, compensation comes at a cost. Continual neglect of proper care for our bodies may result in a slow but steady decline in health and a failure to achieve longevity. It may just start with aches, pains, headaches, inflammation, neurological disorders or hormonal imbalance, but in most cases, there will be former interference. A fuel tanker once accidently topped up the unleaded reservoir at a petrol station with diesel. Unaware of this mistake, I filled my car with the corrupted mix before heading off on a long trip from Sydney and up the New England highway. The engine would not perform as it had done previously. It was okay on the straights, but barely made it up the hills. Fortunately, I run out of petrol just south of Scone. Once refuelled, the car recovered optimal performance. I was puzzled until I returned to the station in Sydney where I was informed about the mixed fuels. As a team of naturopaths, we meet many people who are puzzled as to why they do not enjoy optimal performance in life. Often it is simply a matter of the fuel. Once the diet is tweaked, performance improves.
With others, the decline is due to longterm toxic exposure. In such cases, nature needs to be assisted in her efforts to expel impurities and re-establish right conditions in the system. This may even involve dental revision to safely deal with mercury amalgam dental fillings or dead teeth. In other cases, a decline in function may be due to spinal malalignment, poor posture or past injuries, requiring physical therapy. The adoption of simple lifestyle habits such as daily exercise, quality pre-midnight sleep, proper breathing and drinking water, while avoiding processed foods and stimulants, can produce a huge improvement in performance. Many today are unintentionally violating the basic laws of life and suffering as a result. Medical centres are packed and people everywhere are wanting to feel and look better than they do. Health professionals are under pressure to provide a quick fix and few are willing to prescribe lifestyle changes rather than medicines. Living Valley is a registered Public Benevolent Institution on the Sunshine Coast, staffed by a team of professionals who really care about your longevity. Based on lifestyle education, therapy and nurture, our program produces exceptional results. Health is everything really, so why not make yours a priority? a
Gary Martin ND // Living Valley Health Retreat // www.livingvalley.com.au 62 ISSUE 98
www.mattersmagazine.com.au 63
L I V E , L OV E , L A U G H
LIVE, LOVE,
laugh
We see this saying all over the place: LIVE, LOVE, LAUGH. What does it mean to you? To me it means we have one opportunity in this life to truly live our life to the fullest. So often we waste so much time on stupid stuff that honestly doesn’t matter. We have all done it, got so uptight about something someone did or said, or didn’t say or didn’t do. Ultimately, sometimes to the degree that we no longer talk to a certain family member or friend that we used to love so dearly. And when we stop and think, we sometimes have to really rack our brains to remember what the dickens it was even all about. Well, to me LIVE, LOVE, LAUGH is about stopping the crap. It’s about realising that our LONGEVITY, our mortality, means that in this life we want to live more, we want to love more and we want to laugh more. It means that the bulls**t we make up in our heads about what other people should or shouldn’t do or should or shouldn’t think too often stops that. What if we decided right here and right now to be more understanding, more compassionate, more loving? What if we decided to give others more of a break? What if we decided that we actually don’t know it all? That we actually might be wrong about that thing that we’ve been holding onto so passionately about being right about. And if we are right, does it really matter in the long run? NOPE, NOT REALLY. Just think about it, because you and I, we ain’t gonna live forever! Is there someone that you love that you are currently not being that loving to? 64 ISSUE 98
Is there someone that you once loved that is no longer in your life through some silly falling out? What if you decided that now is the time to free yourself of any of this and really stepped into LIVE, LOVE, LAUGH? Here’s how in three simple (but hard) steps. 1. Make a decision to put the past in the past and simply learn from it. What is one learning you could take from the incident or experience? ake a decision to repair or resolve by reaching out and saying, 2. M "Hey, I miss you and I am so sorry for my part in our falling out. Could we put the past behind us? We don't need to over it all again. Can we just move forward because I would love to have you back in my life?" ake a decision to let go of having to be right. Make a decision to 3. M remind yourself that you can be right or you can be happy. Make a decision to choose happy. You deserve it.
You and I are not getting any younger, and our time on this earth is running out. Each and every day we are closer to the end of it. Don’t waste another second, don’t waste another day. Yes you! Live, love, Laugh. f www.vickiemagic.com.au
ANDREW ANDREW ANDREW MP WALLACE MP WALLACE ANDREW Federal Federal Member Member for for Fisher Fisher MP WALLACE MP WALLACE Federal Member for Fisher Federal Member for Fisher
#SupportSunshineCoast #SupportSunshineCoast #shoplocal #shoplocal #staylocal #staylocal #playlocal #playlocal #SupportSunshineCoast #shoplocal #staylocal #playlocal
The Edge, Upper Level East, Unit 11, 10 Lake Kawana Boulevard, Bokarina QLD 4575 Phone (07) 5493 5556 The Edge, Upper Level East, Unit 11, andrewwallacemp.com.au 10 Lake Kawana Boulevard,Facebook Bokarina QLD 4575 Phone (07) 5493andrewwallacemp68 5556 Email andrew.wallace.mp@aph.gov.au Website wallace4fisher Instagram Email andrew.wallace.mp@aph.gov.au Website andrewwallacemp.com.au Facebook wallace4fisher Instagram andrewwallacemp68 Authorised by A.Wallace, Liberal National Party of Queensland, 10 Lake Kawana Boulevard, Bokarina QLD 4575. www.mattersmagazine.com.au 65
#shoplocal #staylocal #playlocal Authorised by A.Wallace, Liberal National Party of Queensland, 10 Lake Kawana Boulevard, Bokarina QLD 4575.
Is your skin calling for a little love? At ‘Magic for the Face’ we specialise is all things for faces. Facials for sun damage, pigmentation, redness, dryness, oily skin, maturing skin, lines, blackheads, whiteheads, milia, clogged skin, acne, rosacea and much more! Vickie has been a beauty therapist for 26 years; she specialises in everything for your FACE. ‘Magic for the Face’ offers a beautiful relaxing facial that includes: • A double cleanse with electric brushes, toning, exfoliation, deep cleansing gentle steam, a moisturising mineral mask, a deep moisture hand massage, a gorgeous relaxing massage and an optional calming guided meditation. Microdermabrasion can be added to any facial. Facials start at just $85. • Also offering all facial waxing and eyebrow shaping and brow and lash tinting.
‘Magic for the Face’ is located inside
Angelic Hair at Shop 4/ 18- 29 Parkana Crescent, Buddina
CHECK OUT ‘MAGIC FOR THE FACE’ facebook page for PRICES, SERVICES or to BOOK ONLINE.
You can also phone 07 5477 7895 to book your appointment Thursdays 5.00pm till late Friday / Saturday / Monday 9.30am - 4.30pm 66 ISSUE 98
$30 for an
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www.mattersmagazine.com.au 67
LOCAL SUCCESS
LOCAL
longevity In this issue of the magazine, we called out on Facebook to ask people what businesses they knew that had been around on the Sunshine Coast for a long time. We approached those businesses and asked them to tell us a little about themselves and their longevity.
SUNCITY BOWL – 44 YEARS ON Suncity Bowl started as an idea in late 1977 in Canberra when owner John Griffin came to the end of his degree in Business Administration. Little did he know that he would still be going 44 years later. In its heyday, during the early years, they boasted massive league numbers of approximately 2,000 playing in weekly competition. Of course, a lot has changed over time with the number of social players now equal to the registered league players. John has a real love of people and enjoys serving his customers. To a large extent he attributes the longevity of the centre to having a wonderful workforce and in particular manager David Fitzsimmons, who came from Canberra many years ago as a very young man. John also wants to pay tribute to his wonderful wife Sue, who worked initially in the business and has stood by him and supported him throughout their whole married life. f
LIVING VALLEY HEALTH RETREAT Living Valley Health Retreat was established at Kin Kin in 1990. Operating now for over 30 years with a team of nearly 50 professionals and carers, this wellness centre is known for the genuine nurture and support provided to its patrons. While affording the very best in pamper, Living Valley is better known for its serious approach to the restoration of optimal health, and life extension. The longevity of Living Valley is a testament to the longevity achieved by its patrons as a result of treatments received and teachings adopted. For thousands of people, effective healing started at Living Valley. f www.lvs.com.au
68 ISSUE 98
LOCAL SUCCESS
NEW STAFF HOME CARE SOLUTIONS New Staff Home Care Solutions has been providing great staff since 2004. Just five years later, they were inducted into the Sunshine Coast’s Excellence in Business Awards Hall of Fame. It’s hard to imagine now, but back then, their challenge was attracting talent to relocate to the Sunshine Coast! A recruitment consultancy in a regional community, they rode the storms of the GFC and rising unemployment and adapted to the changing nature of work. New Staff has evolved to become part of the home care solution since 2018, providing home care and carer support to the aged and people living with a disability, with the rebranded New Staff Home Care Support. New Staff’s dedicated team of carers demonstrate and witness resilience within clients every day, as they support people to keep their loved ones at home. New Staff will soon celebrate 17 years of finding great staff for Sunshine Coasters. f www.newstaff.com.au
IAN FULLERTON – PINEAPPLE FARMER Ian Fullerton’s father Hector started their pineapple farm in Beerwah in around 1920. You’ll see a lot of Fullertons in the Glasshouse area, as their family emigrated from Scotland between the wars and many went into farming. Initially, Hector grew a variety of small crops but he moved to all pineapples as processing facilities became available in South East Queensland and Australians ate mostly canned fruit in the early days. These days Aussies love fresh fruit and want more all the time, so all the fruit grown in Australia stays here. The growers all work together to get the fruit out to market, and Ian is part of the Tropical Pineapples cooperative who pack and ship the fruit around the country and into retail stores. Ian’s son James has recently joined the farm to become the third generation on what is now one of the bigger producing pineapple farms in Australia. f www.vickiemagic.com.au/PineappleFarmerIanFullerton
THE GINGER FACTORY The Ginger Factory is one of the Sunshine Coast’s most popular attractions, delighting families for more than 40 years. Home of Buderim Ginger, the World’s Finest Ginger, visitors can explore the beautiful nine-hectare property and factory on tours and rides. During the peak of COVID-19 in 2020, The Ginger Factory was forced to close down for a couple of months. Since re-opening, the attraction has seen record numbers of visitation with activities such as The Gruffalo Trail, a gigantic plant sale at the Ginger, Flower and Plant Emporium, cooking events with Kim McCosker from 4 Ingredients, Summer BBQ weekend events, Meet the Maker tastings and demonstrations, as well as everyone’s favourite Santa in his workshop during December. With ongoing support from locals, the attraction has been able to prosper and continue to welcome more visitors to Play, Taste and Discover all of what’s on offer. f www.gingerfactory.com.au www.mattersmagazine.com.au 69
LOCAL SUCCESS
THE LIND THEATRE The Lind Theatre in Nambour is a non-profit organisation that has been operating for 75 years. They are solely run by dedicated volunteers who have a love of live theatre. Their Committee work tirelessly to run the community theatre, while also encouraging and supporting other live performances by hosting their events.
IAN BLACK – DAY AND GRIMES REAL ESTATE Ian began his real estate career at the age of 30 in May 1978 in Canberra with Roy Bertram Real Estate. By 1986, he had risen to branch manager and then partner in the business. He moved to the Sunshine Coast in 1986 and purchased a Stationery and Office Furniture business and built this up over three years before buying a parcel of rural land near Noosa with an eye to develop. This turned into a very successful five-year project. In 1993, Ian returned to real estate. He began working at Henzells Day and Grimes Real Estate in Nambour, a combination of the oldest names in real estate on the Sunshine Coast. Eighteen months later, an opportunity came up to buy the office from the Henzell family and Ian took over the business on May 1, 1996. The following year, the original name of Day and Grimes was restored and Ian is still principal of the business 25 years later. f www.dayandgrimes.com
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Behind every actor is a dedicated team of costume makers, directors, photographers, prop creators, set builders and technical operators giving generously of their time and effort. Lind Theatre put on five plays per year, of all genres, and welcome members to join and become part of the happy family. f thelind.president@gmail.com
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