Progressive Housewares December 2022

Iam honoured to be writing my inaugural leader as your new editor of Progressive Housewares magazine. The Max Publishing team bid a fond farewell to Jo Howard last month, after 22 years at the helm and I’ve been finding my way around the industry ever since.

My first impressions, quite honestly, are what a wonderful bunch you all are. You’ve welcomed me so warmly into your industry and I’ve really enjoyed learning about your businesses and product offerings so far. Even during your busiest period – the golden quarter – you’ve all made time to chat and keep me up to speed, which I’m truly grateful for.

This month, we’re bringing you an issue that is bursting at the seams with fabulous new products, industry insight, company news and views. I was lucky enough to chat to some wonderful retailers over recent weeks about how they are faring during the difficult economic climate. You can read their comments in the food for thought piece on page 30.

While it’s a given really that trade has slowed recently and become somewhat unpredictable, the indies I spoke to are hopeful that Christmas will still be Christmas, and with some careful spending going into the New Year period, there is cautious optimism that they will weather the storm.

One company that is working closely with its retail partners, and looking for new and

innovative ways to support them and work in partnership, is Barista & Co. I had the pleasure of interviewing co-founder, James Gray, for this issue, and finding out more about his and wife Louise’s unique company.

We have also taken a closer look at the knives sector and what new products are being introduced, as well as how retailers can help boost sales in the area.

SDA is one area of the housewares industry which is seeing strong sales, with air fryers becoming something of an icon of the costof-living crisis. We sat down with some key suppliers for this issue, to find out what is driving product development at the moment, and what the key trends are in the market.

A mammoth effort is being made in the housewares industry to become a more sustainable sector. With companies changing packaging, product materials, manufacturing processes, office practices and more, there is so much to celebrate. Turn to page 38 to find out what companies are doing to improve their eco-credentials – you’ll be impressed.

As we head into the final weeks before the big day, I wanted to take this opportunity to wish you all a busy, successful, happy, and hopefully at some point, restful, Christmas. Do keep in touch with your news and views, and we’ll see you on the other side.

Editor

Max Publishing Ltd, United House North Road, London N7 9DP

T: 020 7700 6740 F: 020 7607 6411 www.progressivehousewares.co.uk www.max-publishing.co.uk www.housewaresnews.net

Subscriptions

Subscribe online at Max-Subscriptions.net

While every effort has been made to ensure the accuracy of the information in Progressive Housewares, the publisher cannot accept any responsibility for errors or omissions.

ISSN 2515-7493

Ultimate Products renews Russell Hobbs licence

The renewal with Spectrum Brand grants the group an exclusive licence to use the Russell Hobbs brand for non-electrical kitchen and laundry products.

The new agreement is on a rolling four-year basis, rather than the previous fixed-term arrangement due to end in March 2023.

In FY22, Ultimate Products generated unaudited revenues of £20.2 million under the Russell Hobbs trademark, representing 13.1% of its total revenue for the period.

Following the group’s acquisition of Salter Brands in July 2021, Russell Hobbs is the only licence agreement which Ultimate Products operates.

Simon Showman, chief executive of Ultimate Products, commented: “We are delighted to continue our relationship with Spectrum Brands and are privileged to be able to use the Russell Hobbs trademark on a range of non-electrical kitchen and laundry products.”

TOP STORY

Joseph Joseph welcomes new storage innovations

The brand has introduced a number of ground-breaking ideas in the utility and storage category, building on its wealth of experience in the sector.

Tota laundry baskets utilise easy carry tote bags to make dealing with the weekly wash much easier. The clever design allows laundry to be sorted along the way, allowing it to be simply lifted out in the bag and taken to the washing machine.

Winner of the Excellence in Housewares Excellence in Home Organisation category, the Pocket folding table-top ironing board has brought space saving benefits to this often polarising chose.

In the kitchen, the DrawerStore and CupboardStore ranges have revolutionised storage both on and under the shelf, as well as inside the drawer.

Richard Joseph, group ceo, commented: “Looking forward we have a number of new and exciting products in development both short, medium and long-term that push the boundaries of home organisation and offer some really innovative and interesting solutions in this exciting area.”

Denby features in new BBC documentary

The pottery brand recently featured in a 30-minute We are England documentary entitled Pots about Pots on BBC One in the Midlands and on iPlayer. Part of the latest series of We are England, entitled Made in England, the programme portrayed a day with the factory workers, engineering staff, management and design team at Denby Pottery’s Derbyshire factory, which employs 472 people.

Anotech is officially renamed as The Cookware Company

The company will now be known as The Cookware Company UK & Ireland and has a new address.

Neil McIntosh, UK country manager, commented: “Established in 2007, The Cookware Company operates in over 90 countries worldwide and the name change aligns the UK and Ireland with the rest of the world.

“Our excellent service to our trade partners won’t change, nor will the team, however you can expect a stream of exciting product innovation across core ranges over the next 12 months.”

The Cookware Company is a global housewares business operating in Europe, the US and Asia-Pacific, with a portfolio of high performance, healthy PFAS-free ceramic non-stick kitchenware.

The company’s new registered address is The Old Stables, Sutton Manor Farm, Bishops Sutton, Alresford, Hampshire, SO24 0AA.

Following the work of a range of employees, including Shell, who joined the company in 2021, as well as Roger, a maintenance engineer who started at the pottery at the age of 19 and has been working there for almost 50 years, with no plans to retire any time soon.

Dean Barlow, an operations manager at the factory, also stars, as he visits the on-site mountain of clay, and reveals several of the factory’s production techniques, as well as the pottery’s new factorywithin-a-factory, which makes porcelain.

Alice has worked at the pottery for 18 months in the glazing department. And finally, the documentary focuses on Richard, who heads up the design department. 35 years ago, Richard did a work placement at Denby. Having had his designs put into manufacture, he was offered a job and has been with the company ever since.

Spice Kitchen’s ‘Spice Girl’ shortlisted in The Independent Awards’ Mature-preneur

category

Artisan mother and son spice and gift business Spice Kitchen, which this year won the Gift of the Year’s Food and Drink Category, is up for another award. Co-founder and ‘spice girl’ Shashi Aggarwal, now in her seventh decade, has been shortlisted in The Independent Awards’ Mature-preneur category.

Sashi has been nominated in recognition of her work, not only leading Spice Kitchen, but also for her contributions to the lives of so many people.

“The business was set up for mum ten years ago, in 2012, as a retirement hobby, and she has gone on to achieve so, so much,” said her son and co-founder Sanjay Aggarwal, Spice Kitchen’s managing director. “It would mean the absolute world for people in the industry to vote for her.”

Below: The Tota laundry baskets make dealing with laundry much easier.

Above: The Independent Awards are organised by Holly & Co. - whose founder, Holly Tucker MBE, cofounded notonthehighstreet.co.uk.

Below: The new documentary portrayed a day with the Denby factory workers.

Below: The new rolling contract allows UPGS to focus on the long-term growth of the brand.

Ultimate Products launches Salter range in Sainsbury’s

Ultimate Products has introduced an exclusive Salter range of kitchenware in Sainsbury’s stores across the UK, featuring co-ordinated cookware, dinnerware and utensil items. The supplier plans to roll the range out across other retailers next year.

Salter Origins is made from eco-friendly materials which are either recycled and/or recyclable and come in sustainable packaging. All wooden elements are FSC certified and cooking items are PFAS free.

Jenny Stewart, commercial director at Ultimate Products said: “We are incredibly proud to see the beautiful Salter Origins range come to life in Sainsbury’s stores across the country. For over 260 years, Salter has been at the forefront of innovation and we’re delighted to continue leading the way with sustainable ranges like the Origins collection.

“It is proving to be hugely popular with Sainsbury’s customers and we expect to continue the roll-out with other retailers in 2023.”

Below: Scrub Daddy has said the demand for its products has skyrocketed over the past 12 months.

Global brand Karaca opens first UK homeware store

Offering two floors of high quality homewares, global brand Karaca has opened the doors to its first ever UK store in the Islington Square retail development, a curated space spanning 2,641sq ft.

A family-run business founded in Türkiye in 1973, Karaca’s offering includes over 1,000 design-led products ranging from everyday living to luxury pieces for the home.

Speaking at the opening, Karaca’s UK managing director, Cihangir Çetintırnak, told attendees: “Today is an exciting day as we celebrate the opening of our first UK store in Islington, one of London’s most dynamic retail destinations. Seeing the store come to life as we officially open to the public is a high point for us, as we look to continue the company’s global expansion here in the UK, both online and as a bricks-and-mortar retailer.”

Displayed on reclaimed wooden pallets in the new London store, Karaca’s collections span gifting and home accessories, tableware, cookware, bedding, and small appliances.

With sights set on growth, Karaca currently operates from over 375 dedicated stores and more than 1,100 concessions, as well as its online shopping channels, across three continents. The majority of stores outside of Türkiye are based in Europe.

Hargreaves & Son md invited to meet the King

The cookshop’s managing director, Martin Coles-Evans, received a giltedged summons to Buckingham Palace to ‘recognise the contribution small businesses make to the society of Great Britain’.

Accompanying the King and other royals at the Small Business Reception, were over 300 small business leaders from many industries, including Mary Portas, and ‘Dragon’ Peter Jones.

As well as King Charles, Martin also met the Earl of Wessex, Prince Edward, who showed interest in the family business on Spring Gardens.

The Duke of Kent and the Duke of Gloucester were also in attendance.

Martin, managing director of Hargreaves & Son explained his surprise at receiving the invitation: “Shocked wasn’t the word, and I’m not ashamed to admit I felt quite emotional. To be recognised in such a way by the very top, the pinnacle of society, felt overwhelming at first.

“When I learned that the reception I attended was the first of its kind since the pandemic and one of the first of the King’s new reign, I felt what an honour I had been given; I didn’t expect to actually meet him, but I was lucky enough to say we shook hands.”

Scrub Daddy secures more listings in Tesco

Four additional products from the Scrub Daddy range have been added to Tesco shelves. Joining the Scrub Daddy Original is Scrub Mommy Violet, Dish Daddy Blue, Dish Daddy Refill heads and Sponge Daddy Four Pack. The news comes after the company launched two lines in 254 Asda stores just last month.

James, senior account manager, commented: “We are excited that shoppers will now be able to pick up more of their favourite Scrub Daddy products in Tesco stores. Their decision to add four products to the range is a huge vote of confidence in the brand and highlights what a great year 2022 has been for Scrub Daddy in the UK.”

Martin concluded: “Our family has never received such an honour before, and we are truly humbled and grateful, and will endeavour to champion the high street, independent retailers and Buxton itself, even more.”

Below: Housing Units is now in its 75th year of trading.

Housing Units announces record sales

The year ending March 2022 saw the north west department store deliver a 42% increase in revenue to £35.5 million.

For the full year, Housing Units also recorded pre-tax profit of £5.528 million on the back of strong e-commerce sales and high in-store demand post-lockdown.

Nick Fox, ceo, commented that it has been ‘a year like no other’ as the results of its 75th year of trading were revealed.

He continued: “We have invested heavily over the last couple of years in our store and online business and maximised the time during lockdowns.

“An outstanding team here has driven industry leading results and is testament to their efforts and support of our fantastic supplier network.”

Below: The store is located in Islington Square, London.

Above: Martin discussed the current economic climate with the King at the reception.

Below: Ultimate Products says it will continue to do all it can to help save the planet.

Make yourself at home

Discover the most stylish furniture, textiles and interior décor of the season.

By

Find out more at springfair.com

ProCook is awarded B Corp certification

The direct-to-consumer kitchenware brand has announced its certification as a B Corporation, joining just over 1,000 B Corp certified companies across a broad spectrum of industries in the UK.

Daniel O’Neill, ceo of ProCook, commented: “We’re incredibly proud to be at the forefront of this movement in our sector, in which only a select group have been certified as B Corps. ProCook is one of very few companies, and the first retail brand which is listed on the London Stock Exchange, to have achieved B Corp status. This is an enormous achievement by everyone at ProCook.

“With our long-held commitment to building a responsible brand with a strong purpose, we have already celebrated many milestones including eliminating Scope 1 and 2 emissions, committing to the Real Living Wage, and being recognised as one of the UK’s Best Workplaces. We are also committed to responsible sourcing, people diversity, and our community activities including our support to Life’s a Beach and the Going the Extra Mile project.

“Alongside our sustainability goals, and the roadmap we are creating to reach Net Zero emissions, our membership of B Corp provides a stringent framework by which we can measure ourselves.”

Chris Turner, executive director at B Lab UK, added: “We are delighted to welcome ProCook to the B Corp community. This is a movement of companies who are committed to changing how business operates and believe business really can be a force for good. We know that ProCook is going to be a fantastic addition to the community and will continue driving the conversation forward.

“Welcoming ProCook is an exciting moment because it has an opportunity to lead the way within the retail industry. We and the rest of the B Corp community are really pleased to support ProCook in paving the way for a new way of doing things.”

Rainy Day Trust calls for industry support for Christmas appeal

The industry charity is calling on businesses to get behind its regular outreach providing much-needed hampers for vulnerable colleagues during the festive period.

Rainy Day Trust ceo, Bryan Clover said for many of the charity’s clients, the charity’s Christmas card is the only one they will receive, and the hampers really do make a difference.

Bryan said: “Following what has been a difficult year for so many, just keeping the heating on is going to be a challenge. Food price inflation is well ahead of the CPIX and RPI as well, adding yet more pressure onto family budgets. It is not an exaggeration to say that without our help and support an awful lot of people will go cold and hungry this year.

“We are asking you and your businesses to support our Christmas appeal, helping us to help others. There are a number of ways you can help – from supporting the appeal directly to running a reverse advent calendar day. Also as a special offer for the housewares industry, hand-painted personalised Christmas cards.

“This Christmas is going to be tough for far more people than before and the pressure on our funds is increasing daily. We are the safety net that keeps so many going, so if you and your business can help us then please support our Christmas appeal for 2022.”

To support the Christmas appeal, companies can sponsor one or more hampers. Each one costs RDT £50. You can make a donation by BACS to Rainy Day Trust Sort code: 40-52-40 Account no: 00030409

To contact the Charity for support, call 0800 915 4627 or email via the RDT website.

Bona features on Sky TV

An Executive TV series, Manufacturing Britain, featured the Bona floorcare brand alongside two other companies.

During the programme which provided insight into operating in the manufacturing industry and continuing to thrive in a difficult economic climate, Bona’s technical manager, Alec Stacey discussed the importance of providing education for its workforce.

Alec commented: “Within the educational system, little information is provided for construction skills. The training programme that we have at Bona is an integral part of what we’re doing here. It’s important for a couple of reasons. The first one is that Bona is a real innovator and we’re really leading the way in terms of development of new systems as well as new products.

Tony Peak, sales manager, discussed the need for introducing new talent to the industry: “The industry is getting older, so we need new people into that industry from schools.”

Leanne Garvie, marketing manager, focussed on trends in floorcare: “I think the wider trends in the industry going forwards are going to continue on the sustainability messaging, as well as high performance products.”

Tony furthered: “Wood is a sustainably resource if managed correctly. To make it fully sustainable, we really should be looking to extend the life of the floors by protecting them fully. Bona has made great strides towards making the cleanest, greenest products. What I would like to see within the industry is some of the less green products removed from sale.”

Laica introduces induction kettle

Laica’s Visione induction kettle will now be available in the UK following a successful crowdfunding campaign. The kettle combines the classic functionality of a hob-top kettle with stylish design and innovative features, and has already won a Red Dot design award and German Design Award.

The induction technology is built into Visione’s 1.7 litre glass body, smart autostop function means the kettle can never over boil, making it safe. Visione is powered by technology from parent company Strix, Harry Kyriacou, cco at Strix, commented: “The Visione kettle has received fantastic feedback from crowdfunding backers, and we are excited to introduce it to the wider market.”

Above: Rainy Day Trust’s handpainted Christmas cards are £2.50 each and raise funds for the charity.

Right: Some of Bona’s key execs featured in the episode.

Below: ProCook is the first retail brand listed on the London Stock Exchange to achieve B Corp status

Below: The kettle’s 360-degree funnel lid makes filling quick and easy.

Surround yourself with possibilities

Built to inspire, creating a perfect balance between form and function. Unlock your potential with KitchenAid.

Visit kitchencraft.co.uk for further details or book an appointment to visit our showroom by calling 0121 604 6000.

Dexam launches limited edition colour from Chasseur

The new Chasseur Forest range is available now in the bestselling sizes of round and oval casserole dishes from the French cast iron brand.

Including a 20cm and 24cm round casserole, and a 29cm oval casserole dish, the range features rounded side walls and a curved interior base, for ease of stirring and one-pot cooking. The heavy lids with concentric rings create a self-basting effect, while the steel lid knobs can withstand temperatures of up to 260°c. The enamelled cast iron warms gradually, accumulates heat evenly and retains it for a long time, making the dishes ideal for slow cooking and searing meat on the hob before putting in the oven.

Bryony Dyer, managing director of Dexam, commented: “An on-trend colour for 2022, green brings a sense of wellbeing and calm into our lives and has positive associations with a fresh start –something we can all get on board with after the pandemic. The trend for greens is driven by our emotional connection to nature, and this new deep, vibrant and earthy Forest is a colour inspired by the dense foliage of our woodland. We are incredibly excited to launch this limited edition colour for winter 2022.”

Bona partners with Leekes

The new partnership has launched with Bona Floor Care stands, featuring the Bona Premium Spray Mop, in four stores – Melksham, Cross Hands, Llantrisant and Bilston.

As part of the new listing, Bona provided training for Leekes staff, who were very positive about the spray mop concept and the fact they are now selling cleaning liquids in addition to the mops and tools.

Sam Marshall, Leekes buyer, said on LinkedIn: “Our store teams are really excited to try something new and innovative.”

Ultimate Products’ Andrew Gossage comments on cost-of-living crisis

Ultimate Products (UPGS) has reported a 42% rise in pre-tax profits as consumers demand energy saving and efficient products during the costof-living crisis.

“We’re seeing a big emphasis on products that save money,” commented Andrew Gossage, md of Ultimate Products, while talking live to Sky News.

Asked about congestion in supply chain, Andrew told Sky News: “It’s easing as an issue, we’re not back to normal, but compared to up to 12 months ago it’s much more straight forward. For example we were paying up to $12,000 per container, now we’re paying less than $3,000 which is helpful. Reliability isn’t back to normal but we’re getting there.”

On the subject of pricing during the cost-of-living crisis, Andrew offered a very balanced reply, stating: “We don’t really plan to pass on cost increases; in terms of our input costs they’re broadly level. We had a lot of cost inflation last year, we dealt with that – we are seeing inflation from currency but that’s being offset with costs on shipping. We see our mission to provide beautiful products for everyone, seeing ourselves as advocates of the ‘squeezed middle’, so our job is to make sure that the value we deliver makes people’s lives better and that’s no more important than at the current time.”

The interview further probed Andrew on China lockdowns (affecting offices), the Salter acquisition and more.

The company generated revenue of £154.2 million, compared to £136.4 million in FY21. The results also showed adjusted pre-tax profit of £15.8 million, up 42% from £11.2 million in FY21.

Ambiente partners with ByDesign

The new partnership saw the trade show featured in episode one of the third series of America ByDesign: Innovations, airing on CBS News. In addition, Ambiente will feature in the first Europe ByDesign series which will launch in 2023.

The episodes will focus on Ambiente’s mission of sustainability, responsible design and production, craftsmanship, advanced technology and global style, complimented by the fresh perspectives of the series’ hosts.

Detlef Braun, member of the executive board, Messe Frankfurt, commented: “I think design nowadays is a very democratic product, so therefore it is very good to have this discussion in front of a big audience. I think that’s the beauty of America ByDesign.”

Julia Uherek, vp of consumer goods fairs, added: “We are excited to embark upon this adventure in collaboration with the ByDesign team. After all, where better to find good design that at the trade fair with the leading consumer goods brands in the world – Ambiente? It happens in Frankfurt every February and we want to share the excitement with our global audience.”

ByDesign co-founder, Mike Chapman, concluded: “More and more, audiences want to know how products are created and are genuinely interested in how design can improve their quality of life. Messe Frankfurt and Ambiente are at the forefront of this movement.

“ByDesign brings a globally recognised style of design-storytelling, and we are thrilled to partner alongside an organisation with an unrivalled legacy within the design community and beyond.”

Above:

Above: The ByDesign and Ambiente teams

Above: UPGS md Andrew Gossage joined presenter Ian King on Sky News

Above: The Forest range is a limited edition collection.

Abode Creative launches own brand range

Newly formed Abode Gastronomy will offer a collection of home use knives and utensils which would work in a professional kitchen. The new collection is a step away from ceramics and homewares, the staple of the business for Abode Creative, and was developed by director Gary Birks, who after speaking to various catering and hospitality professionals, saw there was a place in the market for the range.

Gary explained: “We wanted to challenge ourselves, as designers and as industry experts, by producing a collection that is to the standard of an award-winning pro kitchen, that will work equally as well in a domestic setting.

EIH awards 2023 –

Save the date

The date for the Oscars of the Housewares industry – The Excellence in Housewares awards 2023 – has been announced. So get it in the diary now. Next year’s awards will take place on Wednesday 4 October, 2023 and will shine the spotlight on both retailers for their retailing excellence, as well as suppliers for their product innovation and service acumen.

Rob Willis, coo at Max Publishing and organiser of the Excellence in Housewares Awards, commented: “The brilliant attendees of this year’s awards have been chasing us to confirm the next date and I’m already looking forward to hosting them next October.

“I’m also thrilled to announce that almost all of our kind sponsors from the 2022 event have already reconfirmed their involvement for next year. Get the date in your diaries and watch this space for more details nearer the time.”

Below: The knives were tested by Ethan Rodgers, chef at Cirencester Park Polo Club.

BHETA to lobby on Extended Producer Responsibility

As packaging costs are set to rise for suppliers if the government’s Extended Produce Responsibility (EPR) legislation proceeds as currently drafted, BHETA is advising member on the essential steps every company needs to carry out, and launching its latest campaign.

Will Jones, chief operating officer at BHETA, explained: “Unless we intervene to demonstrate the inequity of the present legislative draft, there will be a huge shift in financial responsibility for the treatment of waste packaging, with suppliers picking up 100% of the bill for branded products.

“Currently, the costs for kerbside recycling/disposal of packaging from branded products is split roughly as follows: 10% by producers through PRNs; 10% by retailers; 80% by the taxpayer through councils. Under EPR in 2023, for payment in 2024, this will change to the whole cost of collection and disposal met by producers. This will be the most significant change, for a generation.”

EPR is currently set to be charged in the UK from 2024 based on levels of 2023 packaging.

Will continued: “Not only is it vital that suppliers begin to prepare now for both the rules and the new reporting that will enable those rules, but it is also important that we do what we can collectively to explore improvements to the EPR draft. Of course, no-one would deny the importance of packaging changes in the interests of sustainability – it is the proposed methodology that is at issue.

“It assumes that producers can make all the packaging decisions, while the reality is that retailers frequently specify the packaging requirement, and the producer has a choice of meeting the specification or losing the business. Some joint responsibility would lead to far more progressive thinking in terms of packaging overall.

“Secondly it assumes that only producers benefit from packaging, whereas the benefit is shared throughout the supply chain.

“Most worryingly, the reality is that producers will be unable to absorb these additional costs on their own and as such they will be passed up the supply chain to retailers and ultimately to the consumer."

Initially, BHETA will be asking the government to unpick the proposed legislation in favour of something more equitable, practical, and motivational. It is also providing an advisory pack to members to facilitate what is hoped to be a collective industry campaign. BHETA is also asking for a delay of at least a year and a phased introduction.

Will concluded: “BHETA’s campaign is not about denying the need for change. A more equitable spread of the inevitable cost and an achievable timescale is what’s needed.”

Commodity, Energy and Freight Price Tracker launches

The new tracker is designed to help members keep up to speed with the current turbulent inflationary situation. There will be a report published monthly, as the Consumer Prices Index (CPI) rose by 11.1% in the 12 months to October 2022.

With many housewares and home improvement products tracking higher still, the situation is fast-moving, and something not seen for almost 30 years, which means buyers and suppliers’ sales teams do not have experience of the intricacies of price increases on this scale.

Steve Richardson, BHETA marketing manager, explained: “While it is obvious that product costs are made up of many elements, including raw materials, transportation, labour, energy and processing, present circumstances make it even more crucial that suppliers and buyers understand the relative influence of each, if they are to have meaningful and productive price negotiations.

“For example, with a highly process-driven product, energy could represent 60% of the production cost, and raw materials only 20%. In this case, energy price rises of 10% will have a much higher impact on cost even if raw material costs decrease.

“It is important both parties understand what is involved if fair outcomes are to be achieved, and indeed, if communications to the consumer are to be accurate as well.”

Exclusively 2023 almost 90% sold

The UK’s leading housewares, gift and small domestic electricals show, Exclusively returns on 13 and 14 June, 2023 at The Business Design Centre, Islington and exhibition space is already 88% sold.

Seema Grantham, show sales director, explained: “With seven months to go to Exclusively, the current sales position just proves that this sector has lost none of its appetite for a physical opportunity to showcase products and network with the industry.

“Visitor turnout was fabulous in 2022 so I am sure that is contributing to exhibitor enthusiasm for 2023,” Seema continued. “We have space remaining in the gallery and the launchpad, which is the dedicated area for new, innovative products and suppliers and designed to meet the needs of small businesses and startups. That was highly successful this year for for Jomafe, Savernake and TCP who are all moving to the main hall in 2023.”

For more information, call Seema Grantham on 07946 078566, or email sg@bheta.co.uk.

Lakeland to speak at BHETA webinar

BHETA is to hold another of its popular retailer networking webinars, this time with Lakeland. The event will take place on Thursday 19 January at 10.30 with five members of the buying team.

Philippa Simons, head of buying, will provide an update on the latest developments in the Lakeland business. Phillipa will then be supported by Carly Bullock - cleaning, laundry & home, Leanne Murphybaking, Kathryn Farrell - cooking, and Rebecca Murphy – seasonal.

The event will provide an insight into the 50 year-old retailer’s plans and buying strategy. There will also be an opportunity to ask the team individual questions.

While this is a BHETA member-only event, non-members who would like to attend can contact Seema Grantham on 07946 078566.

Seema said: “The chance to speak directly to so many members of the Lakeland team really is a great opportunity, and we are expecting an excellent turn-out to hear the presentation.”

Inset: BHETA believes the current EPR draft legislation is inequitable.

Getting ready for the rush

This month, Bira's ceo, Andrew Goodacre speaks about the festive season and making the most of footfall on the high street.

Now it’s more important than ever to understand your customers and how to get them through the doors, as we prepare for the biggest trading time of the year.

It’s been a tough few months within the government, with the mini budget throwing the country off track, the economy shrinking, interest rate hikes and the inflation rate reaching an all-time high in 41 years. Coupled with the new Prime Minister taking the helm along with a new Chancellor, all this uncertainty has left consumer confidence at an all-time low.

If you think about it, longstanding retailers have seen a lot of this before. We have been through a recession, we have had much higher interest rates (than today), negative equity situations, etc. Retailers have been through a lot in the past and always found a way of coming through it. It is easy to think that everything is against successful high street businesses, and yet we believe there are still opportunities for the indie retailers.

There is every chance this year that shoppers will be shopping later and so there will be a lot of opportunities to pick up some late sales. There is still a lot of support for local high streets. To make the most of this, the smaller retailers are really going to have to ‘double down’ on telling their customers what they have got through all the communication channels available (shop windows, social media, etc.). Many independent retailers understandably reject Black Friday. However,  there should still be some offers of sorts to get people talking about stores and businesses, with a focus on thinking about ways of bringing them in through the doors. I think the focus over December should be on retailing skills. This is a competitive time of the year anyway, so retailers must work hard on what they usually do to bring customers through the doors.

There is no doubt that people do want to enjoy Christmas and it is likely that customers will be hitting the high street. But it’s likely to be a lot later and there is going to be a lot of last minute purchases going through. It’s all about being ready for that last minute ‘rush’. So make sure there is engaging social media content, emails out to customers, and of course making sure stores look the very best they can, and window displays show the season and are as inviting as they can be. When the shop is presented at its very best and then is backed up by the quality of service, it can be a winning combination and will bring customers back again and again.

We really are keeping our fingers crossed for as healthy a Christmas for our high street retailers as possible and would also like to take this opportunity to wish them all a happy, healthy and profitable time.

Andrew Goodacre,

ceo, Bira

(British Independent Retailers' Association)

Bira comments on the autumn statement

Bira welcomes Rishi

Sunak

The association has stressed that now is the vital time for the government to bring certainty back to the country, to enable thousands of businesses to survive the challenging period.

Jeff Moody, commercial director of Bira, commented: “We welcome the news that Rishi Sunak is the new British Prime Minister and we hope this ends the period of uncertainty for business and the country as a whole.

“Anything that will stabilise financial markets and improve consumer confidence will help the high street in such a vital trading period and we hope that they restore the much-needed confidence in the financial market after so many weeks of turbulence.

“Now we ask for the Prime Minister and his cabinet to concentrate on reducing the cost burden with prompt support for business on energy and tax burdens but also in the long term by committing to reducing the rates burden on bricks and mortar retailers to prevent further closures announcements.”

The association has welcomed support from the chancellor in the autumn statement but warned that tough times still lie ahead as consumer confidence continues to decline.

Andrew Goodacre, ceo of BIRA, commented:“The autumn statement delivered some welcome news for independent retailers with regards to business rates. “Next year, the multiplier will be frozen for 12 months, and the retail discount has been increased to 75% (from 50%) and downwards transitional relief has been removed. These are positive steps to support the high street.

“BIRA has been campaigning hard to reduce the cost burden on indie retailers. We actually asked the Government not to decrease the discount back in 2021, so it is great to see the chancellor listen to us this time around.”

Andrew warned of difficult times ahead for retailers, however: “While this is good news for next year, we are acutely aware that the business climate at the moment in extremely difficult, with consumer spending declining. We would like to have seen more done to encourage more spending, especially in the run up to Christmas and we are very concerned that disposable income will be reduced as a result of this budget.”

Above: Andrew Goodacre, ceo of BIRA, pictured with Bryan Clover, ceo of the Rainy Day Trust at the Excellence in Housewares awards

35 years of innovation, market leading development has led DOMO to becoming largest Belgian brand in Belgium in SDA (small domestic appliances).

The range consists of over 350 well thought out appliances, leading the way across several categories: kitchen, fun cooking, household cleaning, seasonal, personal care & refrigeration.

More than a simple statement, LOUD & CLEAR is a philosophy for Amplicomms

BergHOFF is an international brand which creates, produces and distributes sophisticated kitchen designs that give an edge to the everyday cooking experience. Our passion for cooking and a keen eye for detail result in products that have been recommended and rewarded for their aesthetics as well as their functionality. Distributed via a worldwide network, BergHOFF is the brand that brings design and innovation to every kitchen.

All our ranges are defined with a High Definition sound. Our vocation is to help people suffering from hearing disability to take part in the world around them thanks to a unique sound quality.

Holly Wilson’s

From The Frontline

At PREP we are gearing up for our Christmas community event at the begining of December. We’ve all been to the workshops and made our stars for the Constellations event that we have worked on with a local design installations company, local schools and Hackney Council.

Getting festive

Christmas tree which is outside our fire station. The lights will be turned on and a local choir will sing carols. It’s the most organised we have been for our Christmas event, so we are hoping for a good turnout and good weather to get people shopping and really thinking about Christmas.

Our ‘Trick or Eat’ event for Halloween was brilliantly organised by our Local Buyers Club and a huge success with three tons of food collected for the local food bank. It’s a really great community event and gets all the shops and our customers involved.

We are currently back in consultation with Hackney Council about the LTN and road closures that were put in place in September ‘21. Whilst I agree with the principal of reducing car use and emissions and encouraging walking and cycling; as a business group we have found that trade has decreased with the reduction in traffic with people being put off coming to the area. Delivery drivers are having a nightmare getting to us, with some just flat out refusing now.

We are working hard to bring more people in and encourage our community to shop local, but it’s been a hard time implementing change straight out of Covid. I’m pretty sure the council will make the changes

some benefits though, with new wider pavements in pinch spots along the street and new trees planted, which will make for a nicer shopping environment.

In Primrose Hill shoplifting is still rife. As we are the affluent street in the Borough of Camden, which has a high crime rate, we get mainly ignored by the police and community support and I don’t think I’ve ever seen someone on the beat. So we are a pretty easy target. I’ve finally installed my CCTV as we had a repeat offender over the last two weeks. The police advice was to get private security which seems mad. They pick a quiet weekday when staff are in on their own and busy with a customer. They are in and out like a flash. What small business can afford a full-time security guard all week? We are considering locking the door and getting people to buzz in if it gets much worse, but I think its off-putting for casual browsers so we are trying to avoid that at all costs.

On a more positive note, sales are picking up and I’m hoping that trend will carry on. Stock levels are building and PREP is bursting at the seams, with more stock on the way. But as we always say - If you

haven’t got it, you can’t sell it. Deliveries from abroad are hit and miss when it comes to time frames. Mainly I would say the delivery time is good, but some just seem to take the longest time. Mixing that in with Royal Mail strikes and Black Friday deliveries, I’m not sure how the system is going to cope but let’s stay hopeful. As usual we didn’t participate in Black Friday. I think the backlash against it is taking a firmer hold every year and people are figuring out that they are getting hoodwinked into buying things they don’t actually want. With times being hard, I think even though people want a bargain they also want to buy something they really want and will last, rather than lots of cheap tat. Let’s hope so anyway. The world doesn’t need more landfill.

Best of luck with the final push and merry Christmas everyone x

Holly Wilson is the owner of two award winning North London cookshops: Prep in Stoke Newington and Richard Dare in Primrose Hill.

As the basis of great meal prep, a good set of knives is key for any home, but what are the latest innovations, and how can retailers maximise sales opportunities in the category? PH chatted to some of the key suppliers to find out.

Below:

Knives are a staple for any kitchen and while we know that materials, design and craftsmanship are key in creating a great knife, there are still regular new innovations within these areas, as well as many other ways in which manufacturers and designers are evolving to meet the

changing needs and desires of consumers.

Ben Grunwerg, director of Grunwerg outlines the key design and functionality trends in the market: “The quality of the blade material is still extremely important. Knife materials like Cromova18 and VG10 offer significantly improved performance over your typical German steel or cheap knives. Customers will then check the aesthetics, weight and feel of the handles.”

Time poor consumers are also looking for greater convenience as Alex Frubel, managing director of

The pearl in the oyster

Tramontina, tells us: “Key design trends for knives are greatly focused on multifunctional use, with knives being designed to perform different tasks. This is a convenience element, as well as a space-saving factor. “Storage solutions are also very important to keep knives to hand when needed, but most importantly to be kept safe, both in a retail environment and at home, so this all brings

Samura releases two to five series of knives each year. New to the portfolio is Yakovlev, a separate branch of custom knives, which is mainly produced by hand, ensuring each is top quality. Pearl is also new - an oyster knife, which started from a small clay mould, then shaped into a safe and comfortable tool to open shellfish. Finally, the company has launched the first serial production of its Sultan Pro range, combining ancient Turkic and Arabic traditions.

Romans explains: “Alexey [founder and owner of Samura] created a symbiosis of modern technology and materials. If we could bring sultan Suleyman back to our time and give him our Sultan Pro of Sultan Yatagan, he would cry with happiness. Sultan is a universal series for a million different purposes.”

Right: The Magnetic Knife Set from Tramontina has dishwasher safe polywood handles and solves the storage solution need for consumers

Samura introduces between two and five series of knives each year.

Expert input

Many suppliers work with chefs to test and provide feedback on their products. Tramontina collaborates with chefs in Brazil. Alex expands: “Here in the UK, in the US and Germany, we are very involved with the hospitality industry not just for back of house, but also for front of house products.”

Grunwerg also tests out new products with chefs. Ben explains: “We work with key chefs from the Roux scholarship, particularly the Roux family, Michel, Alain and Emily, to try out and test new products. We worked closely with Michel Roux and the head chef of Le Gavroche, Rachel Humphrey, to get their thoughts and feedback.”

together the fact that versatile knives, knife blocks and packaging are all key. Depending on the type of knife, a round tip is also being requested a lot lately, in part to perform easier tasks, but also because of the safety issue.”

As the world becomes more aware of sustainable living, durability is a key concern for knives. Alex explains the key driver in Tramontina’s product development: “We endorse the ‘made to last’ element, so our main launches encompass high quality carving sets, blocks and knife sets with our five-year warranty and dishwasher safe wooden handle. We don’t think our customers need a set of knives every single year, simply a good one and one that they can rely on.”

Alastair Fisher, director of Taylors Eye Witness, which manufactures its range in Sheffield, agrees: “The focus is on higher quality and higher priced knives and there is an increased demand for British made products.”

Ben sees a split in consumers when it comes to buying knives: “There are two markets. A premium market where the consumer will focus on the quality of the

brand, blade, material, weight and shape of the handle. They will do a lot of their research beforehand, mainly online, before committing to buy a considered purchase. “The second is more casual, looking to buy a nice-looking set and will consider the look and price.”

Design is also important for Victorinox, supplied by Burton McCall in the UK. A spokesperson for the brand explains: “Consumers are looking for high quality knives they can proudly display in their kitchens as accessories. Modern and elegant design must also serve a purpose. Functionality, ease of use and cleaning is very important for our consumers.”

With many consumers opting for better quality and longer lasting knives, incremental sales in the category are key, with sharpeners top of all suppliers’ wish lists. Ben continues: “Keeping your knives sharp has always been an obsession for any knife enthusiast and there is a plethora of different sharpening systems available to sharpen your knives. The best will always be a traditional whetstone though.”

Inset: Grunwerg works closely with the Roux family to test out new products.

Alastair furthers: “Accessories are very important for incremental sales and sharpening is a strong category.”

Romans Kovalovs, director of sales at Samura Knives, agrees: “As a retailer, you would want to increase your sales by providing your customers with whetstones. The days of cheap sharpeners are gone forever.

“We would imagine that you’d like to keep you well-made, top-quality knives in perfect condition. That’s where whetstones enter the arena.”

Samura also believes in educating consumers in the benefits of different knives. Romans continues: “People generally are not aware of what they genuinely need when it comes to knives. It’s our mission to educate and guide them. You probably never knew that you needed a serrated chef knife, but once you have it, you will never let it go.”

Below left: Grunwerg has recently launched the Katana Pearl knife range with VG-10 blades with Damascus cladding and Abalone effect handles.

Below: The Nygma knives from Tramontina feature a coated stainless steel which offers the distinctive black appearance.

SAMURA PREMIUM

KITCHEN KNIVES

Inset:

Above right: The Harakiri series features a wide array of kitchen knives to cover every cutting technique.

Right: Reptile’s hollow ribbed handle features a non-slip grip and ergonomic shape.

Samura Premium Kitchen Knives began its journey by launching its initial knife series in 2003, immediately revolutionising the contemporary kitchen knife. The company’s fixation on combining centuries-old traditions with progressive technology has made Samura an innovator in knife manufacturing and design.

Samura started as a family business led by founder, renowned designer and engineer, Alex Yakovlev, who still sketches every concept by hand. Obsessed with precision, Alex invests countless hours in ensuring that everything carrying Samura’s name guarantees its customers incomparable quality, everlasting sharpness, and singular aesthetics.

Although the company has blossomed into a major market force, it still does everything like a family shop, and 90% of the production process is done manually. Nevertheless, the company still launches two to five new series each year, and continues to improve existing collections to ensure consumers get the best experience possible.

In order to ensure peak performance for its products, Samura’s culinary professionals test its prototypes under the widest possible array of conditions. The knives are trialled in high-volume restaurants and home kitchens, by sushi chefs and bone-carving butchers on every conceivable cutting ingredient. Only after the products have been proven to handle any cutting load and cutting process with

The Mad Bull

A tribute to a traditional Serbian chef’s knife, the Mad Bull is a versatile kitchen cleaver produced using cutting edge production technologies. Hand-forged using high quality AUS-8 steel (HRC 58-59) the full tang blade has been honed using convex sharpening procedures. By sharpening the entire curve of the blade rather than the edge alone, convex sharpening technology yields longer-lasting sharpness, less drag and smoother cutting.

hairsplitting acuity and optimum performance, and only when the team can assure users of flawless balance and perfect weight, with slip-free ease and ergonomic comfort, do Samura knives become available to consumers.

Samura is distinguished by six fundamental pillars:

■ First of all, the company provides ground for growth. With its unique markup between 100-120%, Samura ensures that its partners can earn from its product range while leaving an affordable price for the consumer.

■ Second - exceptional and extraordinary designs to ensure that retailer and consumers can find their perfect match. Retailers and their customers might want to have a broad and diverse choice of products to be sure that they will fulfil the needs of anyone.

■ Third - an all-inclusive client service. Samura works hard to ensure the best logistics options, both in terms of selecting the

fastest and the most profitable option of delivery, and assembling the most rational order on the customer’s behalf based on the company’s predictions and market research.

■ Fourth - Samura provides above-andbeyond marketing assistance for retailers that will raise brand awareness on a daily basis. The company aims to provide additional help on the marketing end so retailers can concentrate on sales.

■ Fifth - the provision of high-quality promotional materials to all partners.

Videos, copyrights, point-of-sale materials, both lifestyle and white-background images, catalogues, brochures, look books, booklets, and access to all Samura advertising and promotional materials. This allows customers the opportunity to boost sales by placing additional materials online and in-store locations.

■ Finally - the no MOQ policy. This makes sure that joining Samura as a retail partner is accomplishable with any budget.

Meteora collection

Forged by hand from individual pieces of steel, Meteora knives are uniquely hammered to reflect the hostility of outer space. Their extraterrestrial aesthetic makes them perfect for the cooking enthusiast who like to stand out.

Meteora knives are optimally balanced and undergo convex sharpening so they will cut through anything.

Meteora embodies Samura’s hallmark blend of performance and panache.

Samura is driven by a clear vision: achieving an ideal coalescence of traditional Japanese mastery, European permanence, and unparalleled creativity in its offering of knives.

Mad Bull’s handle is composed of G-10 and marble carbont.

1:

Cronos Knife Block Set

from Tramontina

The Cronos Knife Block Set ensures essential knives are kept conveniently to hand, as well as being stored safely, ensuring they don’t come into contact with other knives or utensils which could damage the cutting edge. Offering outstanding quality and value, this set comprises an 8” chef’s knife, an 8” bread knife, a 6” utility knife, a 5” steak knife and a 3” paring knife, all housed in a stylish beech wood block. The knives are fully forged from high quality stainless steel with super-sharp blades and a perfect balance. To add a distinctive touch, the block features stylised knife and food icons depicting where each knife is stored and what task it is best suited to.

Tramontina

T: +44 (0) 20 3176 4557 / +44 (0) 20 3176 4558

E: contact.tuk@tramontina.com

W: www.tramontina.co.uk

2: Samura Mad Bull

A tribute to the traditional Serbian chef’s knife – a new, versatile kitchen cleaver. This mighty hatchet is a great tool regardless of cooking skill level. Unstoppable power, extreme sharpness, and superb durability. The synthesis of high-quality steel, fulltang construction, and hand forging have created a true kitchen guillotine with incredible performance and a unique look. This knife is suitable for professional chefs, home cooks, collectors, and anyone who can get their hands on it.

Samura

E: Roman@samura.com

T: +371 2000 6855

W: www.samura.com

3: Samura Super-5 Nakiri Knife

A five-layer blade made of high-carbon steel that is sharpened by hand. The blade remains incredibly sharp for twice as long as regular knives, while the meticulously measured weight balance eliminates fatigued wrists. The beautiful black oval handle made of premium Micarta material adds a distinct character which will complete any kitchen setup. Mincing, chopping, dicing, cutting, and slicing are undertaken with ease with this knife. Packaged in an exquisite Japanese chef-roll, it will become a great addition to the set of tools of a professional chef or a chef at heart.

Samura

E: Roman@samura.com

T: +371 2000 6855

W: www.samura.com

4: Jumbo steak knife from Tramontina

Along with high quality, innovation, and creative design across its vast product portfolio, Tramontina places huge importance on sustainability. This focus is particularly well displayed across its many lines which are produced fully or partially from wood, such as their Jumbo steak knives shown here. These wooden lines are all certified, coming from forests that rely on sustainable management practices and whose management is environmentally sound, socially correct and economically feasible.

This, coupled with the facts that the company protects 2,467 hectares of native forests, maintains 2,526 hectares of permanent preservation areas, and has 6,213 hectares of production forests, really highlights the company’s sustainability credentials.

Tramontina UK

T: +44 (0) 20 3176 4557 / +44 (0) 20 3176 4558

E: contact.tuk@tramontina.com

W: www.tramontina.co.uk

Products New

Knives

5: KitchenAid Gourmet 11-Piece

Japanese Steel Knife Set

This KitchenAid 11-piece knife block set includes everything needed for everyday food prep tasks like slicing meat, chopping vegetables and snipping herbs. The knives are forged using semi-polished, high-carbon Japanese steel, hardened and tempered to help retain a sharp edge. The handles are triple riveted and ergonomically designed for balance and comfort. The knives slot neatly into an attractive birchwood knife block, which features a built-in knife sharpener to sharpen knives with every use.

KitchenAid

T: +44 (0) 121 604 1111

E: saleseu@lifetimebrands.com

High

These characteristics, and more, prevail across the company’s vast spectrum of knives with everything from day to day table knives and the outstanding Polywood steak knives to fully forged chef’s knives, knife block sets and professional knives for those expert tasks. Covering the retail and hospitality sectors, for domestic or professional use, there is a Tramontina knife for every requirement.

INCREASED PROFIT ON THE HORIZON

cooking and cleaning a dream. Built to withstand heavy use with a fast, simple clean-up, the range is suitable for several heat sources such as induction, electric, halogen and vitro-ceramic.

It is also said that the way to our hearts is through our stomachs, so the kitchen must be the heart of the home. And isn’t it funny that if you throw a party, everyone always ends up in the kitchen.

This increased importance of the kitchen has resulted in a popular trend of opening up the kitchen to become part of the main living space. And now that we’re in a recession, the kitchen will become even more popular as consumers reduce their

outings to restaurants and entertain at home instead.

So that’s a very good reason for ensuring that the kitchen looks really nice.

And what better way of infusing some colour and excitement into a kitchen than by purchasing some well-designed and colourful kitchenware like that from BergHOFF, whose Leo range of matching cookware and utensils is available in ontrend sage and slate colourways.

The superbly designed range of versatile cookware boasts an exceptional Ferno Ceramic non-stick surface which makes

Now available via Big Red Sales, the nationwide sales team who will not only take your orders and organise your deliveries, but will also help you with merchandising and even consumer demos.

Contact them on steve@bigredsales.co.uk

As we all acknowledge, the kitchen is the heart of the home. It's where your day begins, where you eat, plus, the social hub of the whole family. In fact, it is the go-to place for almost everything and as such the most used room in the home. So is it really surprising that we consider it the heart of the home?

Having established Barista & Co eight years ago, self-professed coffee geeks, James and Louise Gray are in a small minority of companies who both roast their own coffee and sell their own coffee hardware. PH sat down with James, to hear about the journey so far.

THE COFFEE

Eday his first child was due to be born, James Gray took a leap of faith and set up Barista & Co. He tells us: “I sold the house, begged my wife to have all the money, placed a PO for the first brand, (nervously from behind the kitchen table after a few glasses of red wine) and the company was born.”

Before Barista & Co, James worked at Joseph Joseph in the early days. When travelling around in his role as head of business for Asia Pacific and The Americas, he spent many hours in coffee shops and it was during this time James was asked to distribute the Bialetti coffee brand, which he still does now.

His distribution business grew to 14 different coffee brands, before he decided to scale down and introduce his own brand. “I love coffee and for me, for a long time, coffee products were just tabletop items, whereas my belief was that we wanted to deliver a better cup of coffee and it had to be a good-looking item” James continues.

Top: Whether you have £10 or £5,000 to spend, Barista & Co has hardware for your budget.

Inset: James and Louise Gray focus their brand on the coffee lover.

GEEKS

“So in some respects, the ethos isn’t a million miles away from the Joseph Joseph ethos, but in a different category. I felt like when you looked at the market, there was a big void between speciality coffee brewing and the home user.”

The other philosophy the business is built around is the question ‘How do you like your coffee?’ “The first descriptor is always strength, then generally their milk and whether they have sugar,” James explains. “So our range of product is built around the strength scale and that’s something that is unique to us.”

And the hardware in Barista & Co’s range taps into this concept too. “We make product that looks good, but we roast our own coffee, we’re coffee people, so we

make hardware based on how we want to brew our coffee.”

Soon moving into a small office in Weybridge where the family lived at the time, the business then made its move to its current home on the south coast when they relocated. It’s there that Barista & Co’s showroom has opened.

While a shift to omnichannel is inevitable for many small businesses, and Barista & Co has had to diversify to offer DTC channels, James is keen to continue supporting all retailers from the larger multiples such as Lakeland, Selfridges and Harrods, to the smaller independents.

“We’ve been working really hard recently to ensure that we’ve got

that we assign stock and make sure they are getting it and so on. For us, as a brand, if we were really open about it, the purpose of working with retail partners is that customers have got a touch point where they can buy our product in all key regions. We’re not here to take that sale away from that customer. I would actually rather a customer went into a physical store, saw the product and walked home with it. Because the probability of them being happy with it is higher.

“We are very grateful that retailers put our product on physical shelves. And I will always support that above any other channel, because ultimately there’s a cost for that retailer to do that, so I think we’re very respectful of that and know how challenging it is.

“I’ve always said I do not just want to move a box. What happens next? How do you build that relationship? We always say we don’t want to sell to people, we want to work in partnership, and that has led to us turning orders down.”

Sustainability is a key concern for Barista &

Co and has been since its conception. As 1% for the Planet members, the team takes a holistic approach - banking with a green bank, driving electric cars, getting electricity from a green company.

James continues: “Another part of that is longevity of product so we only sell products that are guaranteed for a minimum of ten years without a plug and are pushing it to three years with a plug because the standard on electrical is one year. We also work hard on repairing product. Every product that we manufacture can be repaired with spare parts from our website.”

Plans for the coming year have eco-credentials at their core. “We have a really big initiative launching in February next year,” James enthuses. “At the moment there’s 1.8 million coffee machines in people’s houses and of those, the estimate is that around 84% of them will get recycled. So we’re launching an initiative with our machine partner that will change that.

“At the moment, we do coffee, we do a grinder, we do manual brewing tools, but we don’t have an electric machine. That’s our big focus for next year, and it aligns with what we are doing in our hubs.”

Overarching the whole business, is a friendly, welcoming feel. James concludes: “For us it was about building a community of people who care about coffee. We are coffee geeks, but we absolutely will never look down on anyone who comes into our showroom with a question.

“One of the problems with the coffee community is that it can feel a little excluding. That’s not us. If you want to have a frappuccino with whipped cream and a flake on top, no problem. All we want to do is talk about trying this, you might like it, you might not, and if you don’t, that’s also cool. Our purpose has been about not just focussing on the coffee geek, but more so on the coffee lover.”

Inset: James Gray, co-founder and sales director, Barista & Co.

Inset: The showroom is designed to be an experiential venue to showcase the brand.

Inset: The team is made up of eight coffee geeks.

Inset: Barista & Co’s coffee is designed around a strength scale.

LIVING COST OF

Budgets are being squeezed, trade prices are increasing, bills are soaring and consumer confidence is plummeting as a result of the current cost-of-living crisis.

Progressive Housewares sat down with some housewares retailers to find out how the climate is affecting trade so far and their expectations for 2023.

The three questions:

• How has the cost-of-living crisis affected your business so far?

• How do you expect it to affect things in the New Year?

• And just so that we’re not all doom and gloom, could you tell us about one positive thing you’re looking forward to in the New Year for your business too?

Tina Barkway, trading director, Aldiss

“Whatever your household income the pounds are certainly not going as far as they used to. The increased value of the weekly grocery shop, car fuel, heating and energy costs, consumers are having to prioritise their expenditure. Like most retailers, volume of sales are slightly down but value is up, customers are putting more thought and taking time to consider purchases. Our stores benefit from a very loyal customer base, wide choice and good stock availability, something we give consideration to when selecting

“Housewares continue to be a growth area

for us, following Covid restrictions the past two years customers continue to enjoy entertaining at home which has resulted in strong sales across the category, including dinnerware, glasses and server ware. Full on family Christmas celebrations are being planned which is currently driving sales. Electrical gadgets that can help save energy costs such as slow cookers, soup makers and of course the year’s must have gadget the air fryer are all producing great results, with demand outstripping availability.

“Value for money will be more important than ever and availability of essential items will be key to trading positively through the first quarter of 2023. I suspect footfall will be down so new product will be crucial to enrich the sales floor and convert sales. Customers want their shopping trip to be an experience, so much can be purchased online or from a supermarket, but what we can offer are nice surroundings, choice, welcoming sales teams with good knowledge and someone to go back to if there's a query.

“We have survived so many challenges the past three years; Covid, sky high shipping costs, Brexit, shortage of parts

and products, storms, heatwaves, unstable government and the list goes on. I expect 2023 to have its trials, but the easing of stock availability has started to reside and suspect will continue to improve making any buyer's role far easier. This should have a knock-on effect with exciting new products arriving on schedule to enhance and refresh the floor.”

Jill Corfield, owner,

Jill’s Cookshop

“I think it’s a dual thing. Firstly because people were in lockdown for so long and we’ve had two years of uncertainty. With cookshops, because everyone was baking during lockdown, we did very well. But you can’t have something for nothing, so now it’s been a bit quieter, and with the cost-of-living as well, that seems to have escalated the whole thing.

“It’s just been quiet, we’ve just had to watch what we’re spending, but on the other hand, we have to gear up for Christmas in the hope that we’ll get some of it back. I think even more so this year, because people have been pulling in their belts and the ones that haven’t been pulling in their belts have gone on holiday. So they’ve spent their regular spend on going away. I don’t blame them after two years of not being allowed to do anything.

“It’s not just the crisis, it’s all the stuff that’s gone on before. I think, if we can we’ve got to just ride it out.

“I’m older now, and my father had his own business in 1988 when the economy crashed and he pulled his belt in and I learnt a hard lesson, we all did. We listened to how he was being economic and still keeping a business going and I’ve never forgotten the lesson. If you can save something, save it, because you need it for a rainy day.

“I think perhaps a new bloom will happen in the New Year. I think the British public have got behind the fact that, yes, it might all be doom and gloom, but they’re not going to let that happen. So they might spend less but they’re still spending, which is very encouraging.

“You can bake and cook inside without going out to eat or having takeaways, making it much cheaper. We’re still going to have doom and gloom next year, I know that. You can’t give away so much money and then have no repercussions, but we needed it at that time.

“We’ve tried to trim back the more expensive items, but generally we’ve all got to carry on. My cup is half full, while being realistic at the same time. We’re still here and people are delighted we’re still here, they tell me that all the time. We’ve got some smashing customers who all tell me to keep going.”

Martin Coles-Evans, managing director

Hargreaves and Son

“We have definitely noticed a drop in overall spending as customers are being cautious with their spare cash because of the current economic climate and cost of living crisis. Whilst we are confident that the high-ticket items will sell in the run up to Christmas, we have responded by buying in lower priced items to broaden our

John Jones, managing partner, Philip Morris & Son

“We’ve started to now see a slow down in spending and footfall, although thankfully rural destinations like Hereford generally fair better than other areas in a recession. Costs are also increasing, most notably wages and utilities, and so inevitably the bottom line is being impacted. We’ve also seen a change in product demand, with energy and costs saving products, like soup makers and blankets doing well. Portable gas stoves and candles are also flying out with people planning for blackouts.

“People always seem to prioritise spending for Christmas, so I’m expecting a steep downturn in the New Year as people tighten the belts. Stock availability has been an issue over the last two years, but the slowdown does seem to be improving that, which I would expect to continue in the New Year as supply chains continue to normalise, which should help us generate a more consistent sales pattern. Another small plus side as an employer may be that recruitment, which has been very challenging in the last two years, will become easier if the forecast of unemployment doubling is correct.

“Whilst we are taking a cautious approach to next year, we have some long-planned building improvement scheduled to start in the New Year, which will improve some of our retail area and allow us the space to bring in a couple of new cookware brands, which I’m really looking forward to.”

product ranges to appeal to all.

“There will be a sharp awareness in the New Year as bills have to be paid and as we enter recession we will adjust accordingly. We very much depend on Christmas trade and this will reflect in what we buy at Spring Fair and the year ahead. As with all small independent businesses, we can make immediate positive changes when things get difficult.

“I'm not one to stand still and the coming year will be a renovation of the shop interior matching the style and sophistication of our first floor cafe. Also, trade show season is citing and our staff who come along with us really get a buzz out of the

Gliddon, buying manager, Gliddons Cook’s

Corner Cookshop

“I would say the cost-of-living crisis is affecting business. Trade is very random at the moment, it’s hard because there’s no flow to anything, so it’s difficult to forward plan. Obviously we’re all just hoping that Christmas is Christmas this year, as normal. But it’s a real tricky one as everyone is noting the cost of normal everyday items and obviously the cost to us goes up, so it has that knock-on effect of whether customers will end up picking up that item.

“You’ve got the basics that we all need, but then you question whether you can hang on a little bit longer I think. It is a lot of looking and less buying. We all understand, we’re all in the same boat and having to make those tricky decisions.

“We are worried about how quiet it’s going to get in the New Year. Obviously trade levels have a knock-on effect on staff levels and hours for everybody. It’s a great worry and we’re already thinking that far ahead.

“Hopefully next year is all about keeping on going, moving forward, finding new product and keeping on top of trends. Just still being here for customers who do appreciate us being here.”

Andrea

Bona has been a trusted name in floor care for over one hundred years. The company was established in Malmo, Sweden in 1919 and is a family-owned company with four factories and a global presence in 90 countries. Used on some of the most prestigious floors in the world, Bona has a passion and track record for developing best-performing products to bring out the beauty in floors.

Bona’s founder, Wilhelm Edner, owned a small grocery shop in Malmö, Sweden, where he sold bonvax – an agent which, when applied to a wood floor, created a polished, protective surface. Edner quickly realised the potential of the agent, leading him to establish Bona AB in 1919. Now, over

Sustainability pioneer

Sustainability is core to the Bona business and has been embedded in our company culture since 1919. Bona are focused on bringing better products and practices to Home, Health, and Humanity - across the globe.

Bona is the only full system for floor cleaning in the market with an approach that combines sustainability, effectiveness and overall value to customers.

Our new Bona Microfiber Pads ’Made of 90% Recycled Content’ elimanate waste 1 –Reusable washable Bona Microfibre Pad = 500 disposable pads.

BEAUTY IN FLOORS

SINCE 1919 BRINGING OUT THE

100 years later, Bona is a leader in the hard surface floor care industry.

Liam Walsh, sales manager, UK and Ireland, explains: “Bona is driven by the ethos of being the world’s most trusted expert in making floors look great. This is reflected in the extreme high quality of our products that are not only designed to deliver best in class results, but also care for you and

your floors safety, to bring out the beauty in your floors.

“That focus and vision translates into highly satisfied and loyal Bona consumers, who, over a year spend a remarkable 67% more on floor cleaners than average. Bona consumers are valuable consumers for retailers. No wonder Bona consistently delivers strong category growth for leading retail partners globally.”

Liam continues: “Whilst we all continue to face challenging market conditions, the latest year has been another strong year for sales of Bona products.

The Bona Premium Spray

Above: Economy size refills are available, so you don't have to buy a new bottle every time you run out of cleaner.

Above right: Bona metal display stand with all POS materials only 38x47cm footprint that delivers over £1200 at SRP!

Right: Bona Microfiber Cleaning Pads remove 99% of E. coli and Listeria from wood and hard-surface floors.

Left: Bona is focused on bringing better practices to home, health and humanity.

Below: Bona finishes and Bona floorcare have been used at the National Portrait Gallery and in the adjoining National Gallery in Trafalgar Square for over 20 years.

Nike Headquarters

Bona

the cafeterias, corridors and

high-quality maple floors

shop, as well as in the offices of the president and vice president of Nike’s Oregon HQ (pictured below).

As with every Bona floor installation or renovation, the Bona floor care system is used to clean and care for the floors – this was even picked up in an article by the New York magazine and shared on Pinterest (pictured right), entitled ‘The Swedish mop used at Nike headquarters makes cleaning almost fun’.

or ‘coffee machine and coffee pods’, Bona delivers an excellent ongoing revenue stream for retailers. In fact, it’s proven that retailers can quickly enjoy +75% more sales from the Bona Spray Mop & Cartridge System than the Spray Mop alone.”

Liam adds: “Bona brand awareness and consumer demand for Bona products continues to grow from professional flooring contractor recommendations, in-store point of sale materials, and a comprehensive media programme including digital content, social media and influencer

activity; you might have seen Lynsey Queen of Clean was our guest at the EIH Awards this year.

Mop appeals to consumers who care about their floors. While the Bona floor cleaning solution cartridge system drives loyalty and consumers back to retailers’ stores to repurchase the award-winning Bona Wood and Hard-Surface Floor Cleaners and Bona Microfiber Pads.  “It’s like the ‘razor and blade’ model,

“As you’d expect from a Swedish business, sustainability and innovation are at the heart of the business. The fully sustainable Bona Spray Mop System with a washable and re-usable microfibre pad was a ground-breaking launch back in 2008. Now the latest

Below left: Bona Premium Spray Mop display is-store at Lakeland’s Windermere store.

Below: Bona kindly sponsored the foyer of the Excellence in Housewares awards, creating a grand entrance.

version, the Bona Premium Spray Mop & Cartridge System, is another award winner. With beautiful professional floor cleaning results, you might have spotted that it was also a finalist in this year’s Excellence in Housewares Awards.”

Liam concludes: “When looking for the best to care for floors, flooring contractors recommend using Bona. When retailers want to offer the best products to care for floors, Bona is the onestop shop company for award winning and sustainable floor care; specialist floor cleaners (including Oxy Powered Deep Cleaners), floor polishes that revive and protect, mops and microfiber pads made from 90% recycled plastic.”

Above: Lynsey Queen of Clean was Bona’s guest at the EIH Awards this year.

Above: The Bona Premium Spray Mop & Cartridge System delivers a professional quality, streak free clean.

Above: Bona are the Official Technical Partner of FIBA, playing an important role in ensuring the highest standards in sports floor performance.

Energy consumption is at the forefront of everyone’s mind while prices rocket and budgets are continuously squeezed. So home appliances which run more efficiently and cheaply are flying off shelves.

Graeme Rodger, category manager at Strix, explains: “Energy efficiency and convenience are probably the key drivers in terms of both design and functionality in the SDA sector. The majority of our new products under our Laica and Aqua Optima brands this year, and moving into 2023, are focussed around consumer concerns over energy usage.”

A good example of this is Laica’s Dual Flow 2-in-1 Kettle, a product that boils only the exact water needed.

David Foulstone, marketing director, Swan Brand, agrees: “Right now, it’s all about energy efficiency. With all the well documented issues regarding cost of living and huge hikes in gas and electricity prices, consumers are becoming more savvy when it comes to energy use. The boom and huge demand in products like our slow cookers and air fryers are proving that.”

Salter is trying to help educate on cost cutting. Duncan Singleton, trading director,

Below: Strix is focussing the Aqua Optima and Laica brands around consumer concerns over energy usage.

Bottom: The Automatic Breadmaker from Gastroback allows consumers to follow their own programme.

Bottom left: The Aqua Optima Aurora Instant Hot and Cold Water Filter Dispenser dispenses drinks to your exact requirements.

PLUGGED IN

says: “We’re looking to educate our audiences on how they can use our products as energy efficient alternatives. On products such as air fryers, slow cookers, soup makers and more, they are often much, much cheaper to run that the ‘traditional’ method, as they take less energy to deliver the same results.

“For this reason, we are currently doing lots of testing of our models in order to be able to clearly communicate these energy savings (and monetary savings).”

The company’s Aerogrill Pro offers the multi-use functionality that many consumers are looking for, along with the all-important energy efficiency,

as it offers an air fryer and grill in one. Also key for consumers when buying SDA’s is space and new technology.

Marcus Lux, head of export and business development at Gastroback, comments: “Consumers are very receptive to products that tap into their perceived needs –such as compact products offering a small footprint on the worktop.

“Other aspects we are finding popular at the moment include digital, especially touch screens, memory function, and customisation, as it is all about ease-of-use. Where

Maximising retail offerings

There are many elements which can help retailers boost sales. John explains: “Imagery and content are key to online. Making sure the customer journey is as informative as possible, but also engaging. “POS in-store helps customers on the ‘why to buy’ journey, as well as highlighting key promotions. Having product displayed correctly so the customer can visualise it in their home is also important.”

David furthers: “Experiences. That’s what I look for as a consumer. I can’t remember the last time I went ‘shopping’. Consumers want something they can show off to their mates and particularly instore, retailers have the chance to really ‘sell’ the innovative tech that is coming through in our sector.” Marcus concludes: “We understand that space is a premium within most stores, but one way that our colleagues in other countries see success in selling SDA is when the products are grouped by brand –all combined in one place, rather than by category throughout the store. This helps create a story.”

really driven a consumer focus on products that deliver high quality food and drink in the home.

“Consumers want to be able to enjoy a hot drink that feels professionally made or shop bought, at the correct temperature and at the touch of a button – so ease of use and customisation is also crucial.”

awarded a Quiet Mark – also key for consumers.

customisation really comes into its own is with products like beadmakers, where consumers can follow their own programme rather than a pre-set, or an expresso machine where they can customise their coffee.”

Major launches for Gastroback over the past year include an air fryer, expresso machine, digital toasters and a multi cooker. Versatility is key and that is reflected in the new Design Oven Air Fry and Pizza, which is an air fryer, pizza oven, mini oven, rotating grill spit and dehydrator in one.

Smeg’s customers are looking for both functionality and design, as John Davies, head of marketing, explains: “Functionality is absolutely a given, making great coffee, producing excellent cake mixes, etc – but for many of Smeg’s customer base, design on your worktop is so crucial too. Colour, curves, touch buttons, illuminated controls, etc are all key trends in terms of design.”

The new Smeg Bean to Cup features a slightly more contemporary retro design, and is now available in emerald green and an all matte black limited edition.

Since the pandemic, there has also been a demand for quality food and drink at home, says Graeme: “The increasing number of us working from home and the pressure on household finances that are leaving many with less disposable income to spend on the high street, has

Aqua Optima Aurora Instant Hot and ColdWater Filter Dispenser, which allows the user to select the volume and temperature of the drink. With 49 possible combinations, it is a kettle, water cooler and water filter in one, taking up less space. The appliance is also

A very British collection

The latest tech is also desirable in the home appliances market. David expands: “We have teamed up with Amazon to launch the world’s first Alexa out of the box kettle. There’s no need to mess with other apps, it’s all controlled out of the existing Alexa app to prep a perfect brew for when the alarm goes off first thing, or whenever you fancy a cuppa during the day. I am really excited to be bringing this next generation product to market.”

There’s much more on the way from the SDA sector, with new technology allowing for exciting innovation to help meet customer demand.

Sabichi has recently launched the Haden Dorchester collection – inspired by all things British. The wood finishes, clean curves and stainless steel accents are coupled with the latest technology.

The 1.7 litre kettle rotates 360° to facilitate filling and pouring and has an LED display with variable temperature control, allowing it to reach the ideal temperature for your drink. The four-slice toaster features extra wide slots, digital browning control and a removeable crumb tray for easy cleaning. Matching microwaves also available.

Inset: The Haden Dorchester range features stainless steel and wood accents.

Inset: The Bean to Cup from Smeg now has new finishes including emerald green and an all matte black limited edition.

Inset: The AeroGrill Pro from Salter is an air fryer and grill in one

Inset: Salter is seeing consumers choosing trend-led pieces such as this gold luxe Salter Olympus range.

1: Tower Vortx Vizion 9L Dual Basket Air Fryer

Exclusive to Tower air fryers, Vortx technology rapidly circulates hot air around food, cooking up to 30% faster than conventional ovens, saving up to 50% on energy. Separate meals can be cooked simultaneously in the two 4.5L drawers, with Smart Finish function ensuring both baskets finish cooking at the same time.

Vizion viewing windows, built into the front of each drawer mean there’s no need to open the drawers during cooking, saving time, energy and money.

RKW

E: sales@rkwltd.com

T: 0333 220 6070

W: www.rkwltd.com

2:

Gastroback Design Toaster

Digital 4S

The stylish and sleek 62396 Design Toaster Digital 4S four-slice toaster from Gastroback is packed full of consumer-friendly features which have ensured this model is fast becoming a best-seller. There are seven pre-set toasting times for wholemeal, white, bagels, sweet, toast waffles, English muffins or gluten-free bread, with seven degrees of browning – and a function where the user can store up to four favourite settings for type of bread and browning level. Other features include extra-wide toast slots perfect for burger buns, hi-lift to easily remove pastries, larger user-friendly LCD display and a countdown timer showing remaining toasting time.

Gastroback

E: marcus.lux@gastroback.de

W: www.gastroback.co.uk

3:

Gastroback Design Espresso Advanced

Barista

The Gastroback coffee product portfolio ranges from filter machines to digital espresso including the Design Espresso Advanced Barista. With 15 bar pressure and a thermo-block heating system which offers warm-up in 1.5 minutes, the result is a great-tasting brew just like in a coffee shop. Suitable for freshly-ground coffee beans, coffee powder or ESE pods and offering speciality coffee like espresso, latte macchiato or cappuccino, while the integrated hot water function allows for Americano, café crème and even tea.

Gastroback

E: marcus.lux@gastroback.de

W: www.gastroback.co.uk

4: Gastroback Design Automatic Bread Maker Advanced

The Design Automatic Bread Maker from Gastroback has 18 programs for bread (including gluten-free and rice bread), jam, yoghurt, dough, cake and ice cream. It features an automatic ingredients tray for nuts, seeds, fruits or chocolate chips and a program for users to follow their own recipes. It will bake 500g, 750g and 1kg size loaves and types include whole-grain, white, French, sweet and fruit breads. Other features include viewing window and a defrost program.

Gastroback

E: marcus.lux@gastroback.de

W: www.gastroback.co.uk

5: Introducing PIFCO Floorcare

PIFCO Floorcare is an exclusive collection of vacuum cleaners dedicated to keeping homes clean. The range includes cordless upright vacuums, handheld vacuums, bagless cylinder vacuums and many more. With a trendled design, the range integrates the latest must-have features and technologies and delivers exceptional value for money. PIFCO thrives on providing high-quality, innovative, and energy-efficient home appliances which suit all customer needs. Visit the new website: www.pifco.com. PIFCO is an owned brand of Sabichi Homeware.

Sabichi

E: thehomemakers@sabichi.co.uk

T: 01909 544 570

W: www.sabichi.co.uk

THE GREEN

Many housewares suppliers now have a company wide focus on sustainability. Product materials and packaging are being switched to eco-friendly alternatives; manufacturing processes are being moved towards carbon neutral and circular; and in-house practices are changing to create less environmental impact.

Bryony Dyer, managing director of Dexam, tells us what the company has changed: “Sustainability is one of our four main principles at Dexam. We’re passionate about reducing our impact on the environment. We’ve cut down on the amount of packaging used in our products. We’re also reducing our plastic volume by seeking alternatives. For example, we use biodegradable and compostable Eco-Chips. We’ve also introduced compostable corn starch bags for some of our textiles and paper tape has replaced plastic tape.

“We reuse packaging and cardboard when sending our goods to our customers. They may not look as pretty, but we’re

Award winner

Having

saving the world one box at a time.”

Where it’s not possible to eradicate plastic altogether, Dexam is incorporating 30% recycled content. Packaging airbags contain 50% recycled content and are recyclable. All paper is from sustainable sources or contains more than 70% recycled content. In 2022 so far, the company has managed to achieve this across 70% of its range.

Tramontina’s latest course of action is to closely track the environmental, social and governance (ESG) KPIs. Alex Frubel, Tramontina UK managing director, explains: “We need to ensure the whole supply chain goes in the same direction and that our company as a group is producing less carbon emissions.”

Going forward the plan is: “To replace obsolete technologies with new formats to ensure production is more efficient and in parallel continuing to track the ESG practices.”

Many have an end goal of creating a circular economy, as Richard Joseph, group ceo at Joseph Joseph comments: “Sustainability is one of the biggest challenges that many sectors face at the moment. At Joseph Joseph we’re focused on developing products around the principles of a circular economy. Each product is made to the highest quality using the best materials to ensure a long and useful life.

“We aim to reduce waste and pollution as a business through using recyclable materials where we can and offer replacement parts where possible. As an inventive business, we always see challenges such as this, as welcome opportunities to develop new ideas and products.”

A holistic approach is also becoming more common, as a spokesperson at RKW tells us: “There is a continued business wide culture of putting environmental impact at the front of all

Far more than a trend now, sustainability is a key concern for most businesses and consumers alike. PH sat down with some key housewares suppliers to find out how they are making their companies greener, and how consumers and retailers are helping on the journey.

Left: Brabantia aims to create products where beauty meets sustainability.

Below: The Studio Blue range from Denby won this year’s Excellence in Housewares Eco Award.

Bottom left: Denby’s current project is to install a Solar Array to generate electricity and reduce C02 emissions.

Brabantia’s StepUp Pedal Bin recently won the Household and Leisure Product category at the Plastics Recycling Awards Europe 2022. The judges really liked the company’s first waste bin which is also made from waste. Made of 91% recycled post-consumer PP waste, the bin was also last year certified at silver level by Cradle to Cradle, along with the Sort & Go Waste Bins.

helped consumers to separate waste for decades, Brabantia is now planning to go one step further and plans to be 100% circular design by 2035. That means 100% material health, clean wastewater, renewable energy, recycled production waste, recycled/biobased materials and recyclable products.

Natural Life

The

The

employees’ minds so they think ‘sustainably first’.”

While sustainability is a relatively recent concern for some, many businesses have been working in an eco-friendly manner for many years. Denby, is one of those. Dean Barlow, operations director, furthers: “Denby was established over 200 years ago on the site of the clay bed and, since our beginning, we have used locally sourced clay and our own secret glaze recipes to handcraft our stoneware designs.

“We are proud at Denby that we were the first UK tableware manufacturer to claim zero to landfill on process waste and have a passionate environmental team to ensure Denby is taking all the opportunities it can to progress along its environmental pathway and we carefully follow the three Rs – Reduce, Reuse, Recycle.”

By using local raw materials and manufacturing process in house, Denby is able to maintain as low a carbon footprint as possible. The company also recycles its moulds, clay waste and glazes and is on a programme of eliminating its single use plastics for packaging. Dean

continues: “We return any excess clay to the production processes which equates to several hundred tonnes of raw clay a year. We recycle over 100,000 litres of glaze annually during the glazing process to efficiently reuse our resources.”

Denby also has its own water treatment plant and purifies and returns to the water cycle 20 million litres of process water.

Another company which has been working on sustainability for many years, is Kuhn Rikon. Paul Marchant, business development manager outlines: “Climate protection, health and fair working conditions have been a part of the Kuhn Rikon corporate culture for decades. For generations, we have been developing and producing our long-lasting products with internationally renowned Swiss precision and the high quality standards of a traditional Swiss company. “Even today, grandparents are still using

sustainability of their businesses, but consumers are also increasingly aware of what they are buying. Alex says:

“Customers are more loyal to brands that represent their ideology and as we all live in one unique world, there’s only one good and right thing to do when it comes down to sustainability. We need to look after the world we live in to benefit every single human being.”

RKW is also seeing increased demand for energy-saving products such as air fryers, as consumers begin to become more conscious of sustainability and the impact it has on bills and the environment.

Dean says many are shying away from cheaper and disposable options: “Many consumers choose Denby as it is a ‘buy quality, buy one choice that means the overall carbon footprint over the life of the product, which should be well in excess of 10 years, measures very well against any other type of product.”

When suppliers and retailers work together, they can better communicate a product’s eco credentials. Bryony comments: “At Dexam, we are doing all we can to highlight and improve on sustainability. Retailers should work towards giving consumers great access to information.

“We help our retailers by providing POS. In addition retailers can focus on products that are longer lasting and have lifetime guarantees such as our Supreme range and Chasseur cast iron cookware.”

the Duromatic pressure cooker they purchased in their younger years. This is sustainability at its most effective. Because the longer a product is in use, the better its environmental footprint.”

Not only are suppliers keen to improve the

Paul concludes: “Retailers are in a perfect position to be able to explain the sustainability credentials of their products and the practical benefits in the everyday use of the product. Good retailers build up trust in their customers and that trust is a very valuable commodity.”

Natural Life brand by Tower (an RKW owned brand) was created to provide consumers with a range of functional, stylish products, which are also sustainable.

mission of the brand is to educate consumers that even small changes can have a big impact on the environment, such as investing in a kitchen cleaning set made with sustainably sourced beech wood, instead of a traditional plastic alternative.

Inset: Joseph Joseph utilises sustainable materials such as this Bamboo DrawerStore to create its innovative products.

Below: The Natural Life range from Kuhn Rikon is made from recycled materials.

Inset: Dexam provides POS to help communicate the benefits of, for example, organic vs regular cotton to consumers.

Inset: The Grano range from Tramontina uses a triple body composition enabling faster cooking and reduced energy use

The best thing

“Anything is possible with Divertimenti,” says Jason Somers, general manager. “The culture of the company has given the staff the ability to have a very can-do attitude, whether that be home visits to install and light a barbeque to special ordering non-listed SKUs.”

Small team

Divertimenti has a small team. Jason says: “We have always taken pride in our team’s expert knowledge. With thousands of product SKUs and a specific customer base, it takes a long time to settle into the company, which tends to have us recruiting staff who are looking for a career rather than a job.”

Cookery school

“We are very excited to reopen our cookery school after a refurbishment to the shop. The school will reopen in the New Year and is an important part of Divertimenti’s DNA, filling the shop with great smells,

1963 and during those 59 years, has gone full circle from being an indie, to part of a publicly-listed company (as part of AGA), and is now back to full independence.

ON THE WAY UP

“As you’d imagine, we are seeing a sharp rise in sales for stocking fillers in the lead up to Christmas. We purchase a fantastic variety of edible products in the run up to the festive period.

Facts and stats

l Divertimenti packs a lot of stock into its store and at present has over 6,500 SKUs.

l The established business has an extensive customer database who it reaches out to regularly.

l The shop’s newest supplier is a sixth generation supplier of French Pewter-ware.

conversations and a vibrant atmosphere. We’re currently in the process of recruiting a head of the Cookery School –and given the calibre of the talented chefs we work with, we’ll be looking for the very best.”

Getting the balance

Though a shop built on traditional values, Divertimenti has endeavoured over the years to keep the shop current and on-trend. Jason explains: “Supplying up to date next generation gadgets and cookware as well as keeping its

UPS AND DOWNS

“Electricals have seen a slow decline within the shop. The market is very competitive online, with a majority of retailers discounting at some point throughout the year. Which has been a challenge as we do not want to be involved in reducing the price.”

Far left and below: The store was a finalist in the Excellence in Retail Display category at the 2022 EIH awards.

Current trade

“We’ve had a strong year to date, reflecting our unique demographic. But we’re cautious about the immediate future outlook – there is a gloomy mood out there.”

Long lists

“Divertimenti is very lucky to be located in an affluent area, with a very established reputation and customer database – and enjoys access to a wealthy clientele from all over the world. Our largerspending clients will come to us with very long shopping lists.”

we have been supplying to keen cooks for nearly six decades.”

Divertimenti was established in

Inset: Divertimenti general manager, Jason Somers, with Divertimenti’s 2021 Excellence in Housewares award Divertimenti.

THE RIGHT WAY COOKING

What is SMARTSTART®?

SmartStart® technology is the latest cookware innovation by Tower. It incorporates a temperature sensor that is built into the non-stick coating of the pan which indicates the perfect temperature to start cooking.

As the pan is heated on a hob, the SmartStart® function monitors the temperature with the smart tick icon beginning to change colour at the activation temperature of 150°C.

At 200°C, the tick icon fully transforms into a dark red colour, alerting the cook that the pan has reached the optimum warm state temperature to start cooking.

As long as the cook keeps the pan at this temperature, perfect cooking results are guaranteed every time, revolutionising the way that consumers cook in the kitchen.

WHY INVEST IN SMARTSTART®?

A significant percentage of UK consumers have purchased a cookware product in the last 12 months, reflecting a growing trend of people wishing to spend more time in the kitchen,

choosing cookware brands which best meet their needs.

Despite the growth in home cooking, not many aspiring cooks understand the importance of pre-heating a pan before cooking. The wrong surface temperature in a pan, either too hot or too cold, can lead to poor cooking results.

The SmartStart® collection by Tower takes the guess work out of cooking, and ensures every budding chef gets perfect cooking results every time.

The SmartStart® collection features exclusive new innovative Aeroglide non-stick coatings, which are up to 15x stronger than other standard non-stick coatings providing unrivalled non-stick, anti-corrosion and abrasion resistance capabilities giving consumers the ultimate non-stick, easy to clean cooking experience.

Above: Cold State 150°C (bright red). Activation Temperature. Below: Hot State 200°C (darker red). Optimum Temperature.

SmartStart® technology also helps consumers to save energy in the kitchen. By indicating the perfect cooking temperature, home chefs can understand exactly when to turn down the heat on the hob reducing their energy consumption. The collection is backed by extensive omni-channel marketing campaigns with best in class in-store and e-commerce assets available to every stockist.

THE SMARTSTART® RANGE

There are four compelling ranges in the SmartStart® collection, to suit every consumer demographic. The collection consists of Classic, Gourmet, Forged, and Ultra Forged ranges, each with varying body materials, such as Pressed and Forged Aluminium. There is also a trade up across the range of coating layers, abrasion ratings, and handles.

The Ultra Forged range features the new innovative Inducto bonded steel base. Its smaller steel footprint means the heat up

SMARTSTART® FEATURES

AEROGLIDE NON-STICK COATING

Up to six layers of individual coating for ultimate cooking performance. It is up to 15x stronger than other standard non-stick coatings.

SUPERIOR ABRASION RESISTANCE

Durable cookware body with up to 50,000 abrasion resistance. Making our Ultra Forged range safe to use with metal utensils.

time on Ultra Forged pans is 25% faster compared with standard induction bases resulting in far less energy usage compared to a conventional pan.

Each SmartStart® range has a clear trade up in durability, features and price, beginning with Classic, and ending with Ultra Forged, creating a fantastic value for

INDUCTO® BONDED STEEL BASE

Our Ultra Forged Range features the Inducto® Bonded Steel Base which delivers rapid heat up and even distribution across the entire pan.

EASY TO CLEAN

The dishwasher safe non-stick coating provides effortless food release and abrasion protection.

money proposition for all consumer types. All pans are oven safe for versatile cooking in the home and are free from toxins. Each SmartStart® range has up to a 10-year guarantee, and the product and packaging are 100% recyclable (excluding handles on Classic, Gourmet and Forged). SmartStart® pans are available from January 2023, just in time for the peak trading period on the lead up to Pancake Day on Tuesday 21st February. Please contact sales@rkwltd.com for further information.

DURABLE ALUMINIUM CONSTRUCTION

A variety of bodies constructed from either pressed or ultra-tough forged aluminium for superior strength.

ERGONOMIC HANDLES

From Bakelite, to super soft Softtex finish, to durable riveted stainless-steel handles.

1: Tower Express

6L/22cm Pressure

Cooker Stainless Steel

Cook hearty and healthy dinners with Tower pressure cookers, saving time and energy. Food is cooked up to 70% faster, and retains more nutrients, vitamins and minerals compared with standard cooking methods.

Tower pressure cookers are simple and safe to use, suitable for cooking many food types, including joints of meat, vegetables, stews, soups, curries, and sweet dishes. Bakelite handles stay cool for comfortable handling, and the entire range is backed by a 10-year guarantee.

RKW

T: 0333 220 6070

E: sales@rkwltd.com

W: www.rkwltd.com

2: Stanley Travel Mug

Trigger 12oz - Saffron

Packed full of ingenious features, the leakproof Trigger Action Travel Mug is the perfect partner for your urban lifestyle. Sip on-the-go, at home, or in the garden with the Stanley Trigger Action Travel Mug. It’s durable, stylish, portable, and keeps your drink nice and hot - or coldfor hours.

Burton McCall

T: 0116 234 4611

E: sales@burton-mccall.com

3:

Classic Plus saucepans with draining lids

New from Kuhn Rikon, the Swiss cookware experts, is the 18/10 stainless steel Classic Plus range with draining lids – making cooking vegetables, rice, pulses and potatoes effortless with less mess. Packed with superb features, the Classic Plus is a durable everyday range, suitable for all hobs and oven-safe to 220°C. This three-piece set consists of 1.9L/16cm, 2.7L/ 18cm, 3.7L/ 20cm sizes, with allround pouring lip, two practical pouring spouts, and full encapsulated based. All items in the range feature the Kuhn Rikon UK Lifetime Guarantee.

Kuhn Rikon

T: +44 (0)1902 458410

E: sales@kuhnrikon.co.uk

W: www.kuhnrikon.co.uk

4: Mini Raclette

Glow Red

in Alpine

The Mini Raclette in Alpine Glow Red from Kuhn Rikon is the perfect couple’s dinner treat – or use multiple Minis for all your dinner party guests. Great as a Valentine’s or birthday gift too. Each set features a Mini raclette pan with non-stick coating, three candles and a non-stick raclette scraper. Dimensions are 20cm long x 9.5cm wide x 5.5cm deep.

Kuhn Rikon

T: +44 (0)1902 458410

E: sales@kuhnrikon.co.uk

W: www.kuhnrikon.co.uk

5: Dish Daddy Connector Head

The latest addition to the award-winning Dish Daddy range, the Dish Daddy Connector Head connects to the Dish Daddy for your Smile Face Sponge. All the same benefits of scrubbing with a Scrub Daddy sponge, without having to get your hands dirty. What’s not to love? Fit your Scrub Daddy or Mommy onto the Dish Daddy head to clean with better control and range of motion. All while dispensing product directly to your sponge. Whether you use your Dish Daddy for the dishes, cleaning your bathroom or scrubbing the windowsills, the connector head is sure to make even the toughest jobs a breeze.

Evo Lifestyle Products

T: 0330 2200671 UK | +44 1884 254013 INT

W: evolifestyle.co.uk | scrubdaddy.uk

6: Coronation Baking Spatula

Eddingtons Coronation baking spatula set features a beechwood handle and a heat resistant silicone head. The back of the spatula features a handy measuring grid. Sold as a mixed set of 12.

Eddingtons

W: www.eddingtons.co.uk

E: sales@eddingtons.co.uk

T: +44(0)1488686572

1: MasterClass Smart Space Stacking

Seven-Piece Set

The premium MasterClass Smart Space bakeware set includes seven essential tins for baking, roasting and pastry - a roaster, two deep cake tins, one sandwich tin, a quiche/flan tin, a raised flan tin and a shallow tin for tray bakes or roasting. The ingenious design allows all pieces to nest together, so bakeware that would usually fill an entire cupboard takes up just the space of the largest tin (30.5cm x 33cm x 11cm).

The baking tins feature extended lips for safe handling and each component is made from heavy-gauge carbon steel, renowned for its strength and durability, with a non-stick coating for flawless food release and quick and easy cleaning. The set comes with a confident 20-year guarantee for years of great home baking.

Lifetime Brands

T: +44 (0) 121 604 1111

E: saleseu@lifetimebrands.com

2: Tala Beeswax Wraps

Tala Beeswax Wraps are 100% natural and sustainable. These reusable beeswax food wraps are a natural substitute to single-use plastic. Perfect for leftovers, to store sandwiches, bread, fruit, vegetables, and cheese, the handcrafted organic cotton sheets are impregnated with 100% natural ingredients including sustainable harvested, pesticide-free beeswax, tree resin, and jojoba oil. Simply use in place of traditional plastic sandwich bags, cling film, and tin foil. Available in several sizes and pack options, with refresher cubes too. Vegan wraps, rolls, and snack bags are also available made from 100% natural ingredients including sustainable harvested, soy wax, candelilla wax, and tree resin.

Tala, Dayes Uk

T: 01728 833400

E: sales@dayesuk.com

W: www.dayesuk.com

3: Chasseur French cast iron casseroles

Dexam has launched a new limited edition colour from the French cast iron brand, Chasseur. The new Forest range is available in a 20cm and 24cm round casserole and a 29cm oval casserole dish. Their heavy lids with unique concentric rings create a self-basting effect that keeps food tender and moist while retaining flavour. Suitable for any hob type, including induction, they are also dishwasher safe and come with a lifetime guarantee.

Dexam

E: sales@dexam.co.uk

W: www.trade.dexam.co.uk

4: David Mason Design –Country Life Collection

Bring the country feel to your kitchen with the beautifully handillustrated Country Life collection. From highland cows to sheep illustrations – Country Life is a rustic range that brings the outdoors inside. From having a cuppa with a friend, to having a lap tray dinner, this collection has it covered. Key items in the range include mugs and serveware. This collection is now available to pre-order.

David Mason Design

T: +44(0)1246 260500

E: sales@davidmasondesign.co.uk

W: davidmasondesign.com

5: KitchenAid Premium Stainless Steel

KitchenAid Premium Stainless Steel Tools are kitchen essentials. Durable for everyday use, each piece is made from polished stainless steel, which gives it a sleek, modern look. Rust-resistant and heatresistant to 260°C (500ºF), the products are made to last, and better still they are also dishwasher safe for easy clean-up. To provide optimal control, these tools have been expertly engineered with a comfortable grip; the handle features a hook end to store within easy reach while cooking. Includes a lifetime limited warranty.

Lifetime Brands

T: +44 (0) 121 604 1111

E: saleseu@lifetimebrands.com

6: King Charles The III

worktop protector

Coronation

Get ready for the ‘Royal Party’ with a Coronation worktop protector, made by Tuftop at the Eddingtons factory in the UK. Design commissioned especially for this historical occasion and is made from toughened glass that is scratch proof, heat resistant and virtually impossible to break.

Eddingtons

T: +44(0)1488686572

E: sales@eddingtons.co.uk

W: www.eddingtons.co.uk