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Editor’s comment www.max-publishing.co.uk The UK shopper has been converted to Tefal’s revolutionary Ingenio cookware system. The patented removable handle that attaches and detaches with a single click allows Ingenio cookware to seamlessly go from hob, to oven, to table and into fridge. In addition, a range of ingenious accessories including pasta insert or steamer basket has created a truly versatile cooking solution. The concept will be supported again in 2016 with a £1m TV ad campaign during October.
Ingenious
Max Publishing Ltd, United House North Road, London N7 9DP T: 020 7700 6740 F: 020 7607 6411 www.progressivehousewares.co.uk Subscription £50 per year for the UK, £75 for overseas Subscribe online, or email mike@marketingreinforcements.co.uk or call: Marketing Reinforcements on 020 8943 9541 (9am-5pm). While every effort has been made to ensure the accuracy of the information in Progressive Housewares, the publisher cannot accept any responsibility for errors or omissions.
Rather a lot has happened since the last issue of Progressive Housewares! The result of the EU referendum revealed a country divided. Passions riled over politician’s lies and misrepresentation. The country plunged into uncertain times. Turning to high street retail, with the recent parliamentary investigation into the demise of BHS, anger has been rife over the lack of custodian-ship of Sir Philip Green when selling the business for £1, and those shocking expectations of retailing as a cash cow rather than a venture that needs the utmost vigilance and constant dedication. Meanwhile, at PH, it feels like I have been listening to the strong heartbeat of the industry over the past few months, which, of course, has seen the culmination of the 17th Excellence in Housewares Awards judging and the announcement of its finalists (see pages 23-49). Every year, these Awards cast the spotlight on the industry’s evolution, and how retailers and suppliers are stepping up to meet the demands of today’s consumers. Taking one example, this year’s spectacular entries in the Excellence in Retail Display categories featured immensely creative independents, stunning specialists and Above: Chris Lynn-Thomas of Kooks Unlimited, Nicola Hattersley of department stores and increasingly inventive John Lewis and PH’s Jo Howard at the Excellence in Housewares non-specialists. Awards Product Judging Day. Below: PH’s Jo Howard and Emma Cain with Michel Roux Jnr and The Product Judging Day highlighted much of the passion Emily Roux at the opening of Grunwerg’s showroom (see news from that provides the pulse of our industry – the enthusiasm of the Exclusively shows, pages 16-17). its buyers who shared their ideas and experiences looking at the latest crop of housewares innovation. The overwhelming feedback from the retailer judges was that the Excellence in Housewares Product Judging Day provides an impressive platform to showcase the past year’s most impressive launches. As always, one of the hardest Awards categories to whittle down to just a few finalists is the Retail Employee of the Year Award. There were so many awe-inspiring candidates, which is why we have introduced our Retail Star feature (supported by Brabantia), which features a different employee every issue (see page 18). This is, of course, a bumper edition of PH, including industry reaction to the Brexit vote (page 10) and an interview with much-loved chef, Tom Kerridge (see Licensing pages 64-67). PH is looking back at the Exclusively shows and forward in anticipation to the new editions of Autumn Fair and Top Drawer (see news and pages 56-63). On a lighter hearted note, PH reveals some of the business and domestic ‘gods and goddesses’ of our industry. Who could be the goddess of the therapeutic art of chopping food, or who could be the gods of the worldwide web? Turn to pages 22-25 to find out! Finally, we will soon be celebrating the achievements of our industry with a passion – in glorious and glamorous Bollywood style at The Excellence in Housewares Awards night on October 5. Hope to see you there!
in house Jo Howard Editor joh@max-publishing.co.uk Warren Lomax Publishing director warren@max-publishing.co.uk Jakki Brown Editor-in-chief jw@max-publishing.co.uk Emma Cain Product page editor emmac@max-publishing.co.uk Patrick Wade Advertisement director mediap@aol.com Mark Grayson Creative director markg@max-publishing.co.uk
In this issue 5-19
News
60-63 Autumn Fair preview
20
BHETA news
64-65 Licensing focus
21
CHA news
66-67 Face to face: Tom Kerridge
22-25 Food for thought: the challenges for retail
68
Shop talk: Hebden Bridge Cook and Coffee Co
26-27 Excellence in Housewares Awards: the judging
69-71 New products
28-49 Excellence in Housewares Awards: the finalists
72-73 What’s Cooking for food preparation?
50-54 Market focus: bakeware and cake decoration
75
Product focus: food preparation
56-59 Exclusively Housewares review
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News
New owner for Hudsons Fine bone china manufacturer, Hudsons of England has been acquired by investment company, BID Group. The pottery - founded in 1875 - went into receivership in mid June. It recently underwent a £171,000 facelift to create a visitor centre that allows customers to view the factory floor. Lee Smith, md of BID Group commented: "The acquisition of Hudsons fits perfectly into our portfolio and with our successful track record, Hudsons will be a benefit for the UK economy”.
Above: Part of Cook ‘n’ Dine’s winning window.
Every meal with Blue Italian Cook ’n’ Dine, Doncaster has won Portmeirion Group’s window display competition to commemorate the 200th anniversary of Spode’s Blue Italian. Depicting Blue Italian for breakfast, high tea and dinner, Cook ‘n’ Dine showed the versatility of the iconic tableware range. The retailer used props including croissants, tarts and mint chocolates. Cook ‘n’ Dine’s prize is £1,000 worth of Blue Italian product, a £250 Portmeirion Group voucher for its merchandising team and a bespoke winner’s plate made at Portmeirion Group’s factory. Home and furniture outlet, Wardens, and homeware specialists, Hargreaves & Son were runners up (receiving £500 worth of Blue Italian and a £100 Portmeirion Group voucher). Inset: Ken with his Performance Carbon Steel Wok from DKB.
TOP STORY
The dazzling finalists revealed The retailer, product and supplier finalists for The Excellence in Housewares Awards have been announced (see pages 28-49). The impressive line-up includes many new names to the Awards in retailer, product and supplier categories. The winners will be announced at the much-anticipated 17th Excellence in Housewares Awards night on Wednesday October 5 at the London Lancaster Hotel, near Hyde Park, Above: Some 27 retail buyers judged the which is co-presented by awards organiser, Progressive Excellence in Housewares product Housewares and the CHA. awards, including Harrods’ Lyn Walsh and Beth Hickson (pictured). For more on the “The Excellence in Housewares finalists are the outcome of industry-wide collaboration to reward and recognise the most Awards judging days, see pages 22-27. proactive and successful retailers, the most innovative new products and suppliers that are pulling out the stops to support their stockists in different ways,” said PH’s Jo Howard. She added:“This recognition is all the more important in today’s challenging and competitive marketplace. Congratulations to each and every finalist for their outstanding achievements.” Sarah Golden, marketing and membership director of bira and executive secretary of the CHA, commented:“These Awards have gone from strength to strength since they were launched 16 years ago. Once again the quality of finalists are testament to the product innovation in housewares. The CHA and bira are delighted to continue our partnership with the Excellence in Housewares Awards.” * This Awards also sees the exciting addition of The Oxford Summer School Award, sponsored by bira (see page 26-27). This year, the industry’s leading lights will celebrate in Bollywood glamour – the exuberant theme of Awards night, which promises a blast of vibrant colour, music and dancing. With a champagne reception sponsored by Ultimate Products, the occasion will also see the return of after dinner cocktails from Vitamix and freshly popped popcorn from SMART Worldwide, as well as a Bollywood themed antics sponsored by Imperial and Whitford. Excellence in Housewares Awards guests will be receiving a very special keepsake ticket for the Excellence in Housewares, with a ‘bright light’ theme that will continue on to the evening’s Bollywood themed menu, superbly designed and produced in a collaboration between The Art Group (initial design), SoundTech (the clever technology) and Windles (making it happen on the print side). • To book your tickets for the big night, contact Clare Davies at Createvents on 01183 340085 or clare@createvents.co.uk. See www.excellenceinhousewaresawards.co.uk
OBE for What More’s Tony Ken’s back this autumn Rounding off his 30th anniversary with DKB, Ken Hom has a busy schedule this autumn, including in-store demonstrations in Steamer Trading, Boswells, Bents, Leekes and Barkers. Leekes is running a local radio event in Coventry for three weeks to promote the demonstration in its store, featuring Ken live on air. Some stockists will also be participating in a Cook with Ken event organsised by DKB. The chef is also launching his autobiography, A Life Sweet and Sour, and will be a guest on Saturday Kitchen. Meanwhile, DKB is giving away five signed copies of Ken’s autobiography to the first five PH readers to email VMcompetition@dkbrands.co.uk with the answer to the following question: How many years has Ken Hom been working with DKB? Is it: a 25 b 30 or c 35?
What More UK's Tony Grimshaw (pictured) is to receive an OBE for his work in international export trade. Tony was named in the Queen's Birthday Honours List. Tony expressed his delight saying: "To say I feel proud is an understatement.” He continued: "I'm incredibly proud to be a Lancastrian too and hope that this recognition helps me fly the flag for North West businesses. I feel honoured to be a part of What More UK and am keen to share this accolade with my colleagues.”Tony added:“The OBE may be in my name, but it's a tribute to all their hard work too.” He thanked UKTI, East Lancashire Chamber of Commerce and BHETA for their support. Tony joined What More UK as head of sales at the company's inception in November 1999 and secured the company’s first export contract to Ireland soon after. The company now exports to 67 countries worldwide including China, Australia and Madagascar. (See ‘Brexit’ comment page 10).
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Below: Tom’s collection includes a set of three nested enamel oven trays in deep blue with an ivory flash, made by What More UK. Tom is pictured on a visit to What More, with the company’s Laura Duncan, Ben Wadeson, Laura Preston and Adam Wilkinson.
News
TOP STORY
Home grows at Top Drawer
Tom’s Brit appeal Double Michelin star chef and TV personality, Tom Kerridge was the keynote speaker at the Harrogate Home & Gift Buyers’ Festival in July. Tom presented The Story of the Tom Kerridge Range – his new product collaboration with The Great British Exchange. The range includes British made knives, pans, bowls, and textiles, designed to appeal to professional chefs and home cooks. Tom expressed his enthusiasm over the development of this collection, stating:“I’ve been given a great opportunity to produce essential kitchen items that have the same inbuilt qualities that I look for within my own personal business structure - strength, durability and longevity.” (See pages 66-67).
Nespresso brings coffee to the City of London Nespresso has opened its first Café, situated in in the City of London, serving 11 different coffees from the brand's premium Grand Cru range using Nespresso machines, as well as coffee mocktails. The café also features Nespresso Cube - the builtin automated self-service boutique called, where customers can stock up on coffee capsules. Francisco Nogueira, managing director of Nespresso UK and Ireland, commented:“London has a bustling and vibrant coffee scene making it the ideal location to pilot Café Nespresso.”
The Home sector of the Autumn/Winter edition of Top Drawer (London's Olympia from September 11-13) will be 30% bigger than last autumn, with a myriad of exclusive launches from UK and international design lead brands. Kitchenware and tableware highlights include new products from Alessi, Also Home, Au Maison, Black+Blum, Canvas Home, Forma House, Garden Trading, Leonardo Stelton, Skandium and Umbra, as well as specialist gift food from Makers & Merchants. First time exhibitors include Danish company Vanilla Fly (including tableware) and Yod and Co, which includes kitchen and Above: Buyers at Top Drawer’s January edition. tabletop as part of its lifestyle offering. Keith Brymer Jones, a judge on BBC 2's The Great British Pottery Throw Down, and head of design at Make International, will be back in action at his potter's wheel, creating his signature ceramics live at the show. Elsewhere, a new sector, Craft makes its debut at the Autumn show, responding to the increasing demand for high quality, artisanal items with provenance. Returning to the show will be Spotted, curated by journalist Charlotte Abrahams, which highlights new, market ready products that are being showcased for the first time, along with Product GB and Eco Trails, led respectively by House & Garden features director, David Nicholls, and architect, design and TV presenter, Oliver Heath. A further highlight of the show will be Academy Live, a series of inspirational seminars which will see GA chairman Henri Davis advise independent businesses on using economic business and product trend information to their advantage. Visit www.topdrawer.co.uk Left: Salamanca dinnerware from Canvas Home, exhibiting in the Home sector of Top Drawer A/W.
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News
TOP STORY
Gifted at Autumn Fair
Below: Kaemingk is amoung exhibitors at Autumn Fair.
Autumn Fair (NEC, September from 4-7) sees the launch of the bira Contemporary Collective, in association with BHETA, focusing on gifts for the home, including kitchenware. Situated in the re-named Contemporary Gift & Living area, exhibitors in the Collective include Le Creuset, who will be showcasing its on trend new Moorland Mist collection, plus Villeroy & Boch, The DRH Collection and David Mason Designs. Meanwhile, My Gifts Trade will show vibrant collections synonymous with WGSN’s trend forecast for ‘Offbeat’. Contemporary Gift & Living will flow into the Home hall, with the presence of brands including Raine & Humble, Fairmont & Maine and Fred, highlighting the growing demand of cross-sector buying at the show. Home and Contemporary Gift & Living will feature over 300 exhibitors. Michael Faulkner, national account manager at Le Creuset commented: “The timing of Autumn Fair works really well as Le Creuset launches its consumer campaigns for the second half of the year. In addition, the show will be used as a platform from which to launch a range of new gifting products perfect for Christmas, from £12 and upwards.” • Autumn Fair’s keynote speaker is queen of fragrance, Jo Malone, who will explain how she grew her business from humble beginnings. Others speakers include award winning designer, Martin Holland who will be speaking at Autumn Fair on how to achieve design success for your store interior in 10 easy steps. * Autumn Fair also sees the winning announcement on-site from Suck UK’s Project X competition. Employees of the brand will reveal an all-new product to the company owners, which will be sold exclusively at Autumn Fair. * Laurence Pasquier, editor at WGSN Lifestyle & Interiors has highlighted key trends for Autumn Fair, including ‘Artisan’, and, in contrast, ‘Offbeat’, which celebrates playfulness with nostalgia towards an 80’s, pre-internet aesthetic (prints, patterns, geometric compositions and the pairing of bright hues such as tomato red, apple green and soda pink, as well as graphic black and white). * What More UK has doubled its exhibition space at Autumn Fair to showcase its growing housewares storage and bakeware ranges. RKW is also showcasing an expanding portfolio, including Tower, with its new Vortx Air Fryer, using 80% less fat than a regular air fryer. See Autumn Fair preview page 60-62 and visit
Roger’s phenomenal fundraising Roger Morgan-Grenville of Dexam has helped to raise £59,000 for research into kidney cancer, along with two friends. The trio aim to raise a total of £90,000 in memory of their friend, Nick Maude who died of late diagnosed kidney cancer just four months after cycling the Etape, a 208km one-day stage of the Tour de France in the Massif Centrale. Roger and friends presented the cheque for £59,000 to a leading research team into kidney cancer at The Renal Cancer Centre at The Royal Free Hospital, London (pictured). The friends have been fundraising via 2,012 individual challenges in 2012, a ‘Call My Wine Bluff’ evening and cycling the 2016 Etape. Below:The Cermalon Copper range has been successful in the US via shopping channel sales.
Qudos’ perfect UK launch UK based product development and sourcing specialist, Qudos Marketing, is introducing new branded products to the UK market following four successful years working with major TV shopping channels and retailers in the USA, as well as developing private label ranges for UK retailers. Introductions include The Perfect Pan and Cermalon cookware (with a range of copper ceramic with a copper-coloured exterior). The Perfect Pan is a cast aluminium ‘multi-pan’ which fits on to one hob ring, as well as being dishwasher safe. Multi-pans shot to fame via social media last year when diver, Tom Daley posted a photo cooking breakfast.
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Progressive Housewares
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News
TOP STORY
VIEWS OF THE NEWS
Brexit: the aftermath?
PH asked several housewares suppliers how the Brexit vote is affecting the UK housewares industry.
Housewares suppliers are focusing on supporting their retail customers through the challenges that have arisen since the UK’s vote to leave the EU. Brexit was among the factors cited by housewares buyers as the ‘single biggest challenge facing retailers today’ (see Food for thought pages 22-25). At Burton McCall, managing director, Michelle Dickinson commented: “Burton McCall experienced a tough July with the consumer reacting to the UK’s decision to exit the EU by keeping a tight control of their household spend.” She continued: “As an importer/distributor we are affected by the fall in strength of sterling which will influence pricing in the last quarter. We are working hard with our brand principals to minimise the impact to our customers and their consumers.” Michelle concluded: “What we need now is a period of calm, manage the challenges ahead and re-build confidence in the High Street.” At Ultimate Products, trading director, Duncan Loch also highlighted impacts on pricing (see comment), explaining that: “The true difference in the weakening of the £pound is a 13% reduction of profit to importers, which will have to be passed on.” At UK manufacturer, What More UK, director, Tony Grimshaw points out that buying British-made housewares has become a more attractive option for retailers (see comment). Richard Plant at Kitchen Craft and Lisa Scott at Gourmet Gadgetry both reported little change to housewares business at present. Richard highlights reports of retail sales growth in July UK retail and emphasises that: “We are focused on encouraging retail sales through continued strong new product development and focused promotional activity. Meanwhile, Satish Jethwa of Italy’s TVS points out that European-made housewares may remain ‘duty free,’ depending on the UK’s EU exit negotiations. (See supplier comments and related story).
l Richard Plant, sales director at Kitchen Craft
What is the impact on spending? GfK’s monthly Consumer Confidence Index dropped 11 points in July from -1 to -12: the sharpest month-by-month drop for more than 26 years. Joe Staton, head of Market Dynamics at GfK emphasised that the index’s “future trajectory depends on whether we enter a new period of damaging economic uncertainty or restore confidence by embracing a positive stance on negotiating a new deal for the UK.” BDO’s monthly High Street Sales Tracker reported a -3.6% fall in overall year-on-year sales for June, making it the worst June in over 10 years. A strong start to the month reversed by the second week and saw a dive of -8.1% in the final week (coinciding with the Brexit vote June’s sales of homewares were down -6%. However, according to the BDO, homewares sales grew by 4.7% in July. In the CBI’s latest monthly Distributive Trades Survey (including 66 retailers), retail sales fell at the fastest pace in over four years in July. However, Rain Newton-Smith, CBI chief economist warned against “reading too much too soon, as consumers were likely to err on the side of caution in the immediate period following a vote to leave the EU.” According to Visa, consumer spending picked up in July as warm weather encouraged days out and self-purchases. During the four weeks to July 30, like-for-like retail sales rose 1.1%, according to the BRC-KPMG retail sales monitor. Right: There were mixed reports of the UK’s post Brexit vote shopping patterns, but consumer confidence took a nosedive in July.
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comments: “The potential impacts of Brexit have been well reported. As both an importer and exporter, we are obviously concerned at what impacts this could mean to the business, our customers and their consumers, however for now very little has changed. We are managing exchange rate impact and supplier confidence the best we can and we will take each day as it comes”. Richard also states: “In our 166 years of trading, what we have witnessed before is that in tough economic climates housewares as an industry tends to hold its own with a consumer mind set that when things get tough you invest in your home.” l At Ultimate Products, trading director, Duncan Loch reports: “Some retailers that purchase FOB are putting their prices up straight away. Landed product prices will have to be passed on to retail, which will affect retail price points as retailers pass this on to consumers. It is too early to tell whether this will affect volume and it probably will not reach a true conclusion until post Christmas as new prices are implemented. The worry is that this may cause a slow down, however the cut in interest rates may well stop this from happening.” l Looking at the impact on Italian-made cookware, TVS UK and Ireland’s Satish Jethwa said: "The general view of Brexit is if importing rules remain on duty and the government decide to be part of the European Economic Area (EEA), imported housewares merchandise from Italy and other European counties would still come in duty-free to the UK due to free trade between EU and EEA members, meaning goods could be traded between the UK and the EU without import duties simply by being in 'Free Circulation'. He added: “The good side is that Italian products are not replaceable due to ongoing slick designing, quality and innovation." l Meanwhile at What More UK, director, Tony Grimshaw OBE, is positive about the future, stating: “I really feel that now is the time to stop focusing on the Brexit result and blaming it for all kinds of hiccups in the UK economy. We need to look to the future. Business goes on irrespective of the result. If it doesn’t, there will be a big problem.” He continues: “In advance of the referendum What More UK made strategic plans for either outcome. It’s business as usual for us and I don’t anticipate the UK leaving the European Union affecting the company’s growth. Europe accounts for just 12% of the UK’s total exports. What More’s export business looks way beyond Europe.” Tony highlights: “In the UK housewares industry specifically, where the majority of housewares are imported, the impact of Brexit on Sterling has made imports 10% more expensive. Buyers now need to look at businesses like ours to source British made products. This presents a real opportunity for UK housewares producers. As a UK manufacturer, What More is an even more attractive option than we were prior to the Brexit vote.” l Lisa Scott, director of Gourmet Gadgetry observes: “In our opinion, the Brexit vote hasn’t yet majorly impacted the housewares industry as a whole. Business seems just as busy, if not busier, than this time last year. This isn’t to say there will be detrimental longer term effects; the weakened pound against the dollar for example may have affected supplier’s purchasing costs which may in turn inflate prices down the supply chain, only time will tell!”
00_Wilton Advertorial_New Version_Housewares 15/08/2016 14:17 Page 11
NEWS FROM
ADVERTORIAL
Wilton Decorator Preferred Fondant Make light work of covering cakes with Wilton’s Decorator Preferred Fondant. It’s incredibly flexible & easy to use allowing decorators from novice through to expert achieve professional results. White and all colours feature a delightful & subtle vanilla flavour, whilst the Chocolate has a chocolate flavour. 250g packs are available in white and eight vibrant colours, with an additional 500g White pack. The foil packaging helps the fondant retain its’ moisture, colour & flavour for a longer shelf life. Each of the packs comes in a retail-ready CDU. Samples available on request!
Alphabet /Numerical Fondant Cut -Out Sets This Alphabet & Numbers Fondant Cut-Outs Set makes it easy to make precise shapes to personalise any cake or cookie message. Engagement parties, birthdays, anniversaries & more come to life when this personal touch is added. Use the small plastic fondant cutters to easily cut clean, precise letters and numbers. Includes 40 cut-outs, removal tool and storage container.
Sweet Shooter Baking Tin Bake 6 edible cookie shot glasses using this 6-cup non-stick cookie shot pan. Simply coat with Wilton Candy Melts candy to seal in drinks and liquid desserts. Sweet shooters can be filled with ice cream, milk, mousse and more. The tin is dishwasher safe and comes with a 10 year warranty.
Silicone Fondant Impression Moulds Make detailed cake decorations using the Trellis or Herringbone Fondant Moulds. These flexible silicone moulds make it easy to achieve greater detail in less time. Simply press fondant into the mould to create precise patterns, and remove interior or exterior fondant pieces to achieve the desired look. Press to the cake and peel back the mould to apply the design to the cake.
4pc Left Handed Flower Icing Tip Set The Wilton 4-Piece Left-Handed Decorators Flower Icing Tip Set gives the decorator everything they need to create beautiful buttercream flowers. Tips 106L and 59L are used to create drop flowers, and Tips 97L and 116L for gorgeous roses. Ideal for use with Wilton decorating bags.
Wilton Brands Unit 4, Quartz Point Business Park, Stonebridge Road, Birmingham B46 3JL
Tel: 07479 224853 Web: www.wilton.co.uk Email: jsheldon@wilton.com Progressive Housewares
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11—13 September 2016 Olympia, London
HOME Experience the beautifully curated world of Home at Top Drawer, London’s international event for creative retailers. Discover a carefully edited, global cross-section of products from the finest brands and designers. REGISTER NOW topdrawer.co.uk/home
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News
Caroline’s solutions for cookshops Familiar housewares face, with 20 years of experience in multiple and department store retailing, Caroline Rowell has now launched Invicta Retail Consultancy. Caroline is providing “cost effective” business advice, particularly aimed at established and new independent cookshops, passing on her skills to smaller businesses “that don't have time to do it all,” she explained. Caroline’s expertise includes range reviews, to ensure maximum profitability and building an in-store experience (for example, with lifestyle merchandising). She is also keen to introduce new suppliers to those retailers that want to stand out from the crowd in today’s competitive marketplace. Keen to see revitalisation in traditional high streets and market towns, Caroline is focused on help that is “practical, tangible and real,” working with cookshops from anything from “a few hours” to longer periods of time. Caroline’s expansive experience includes Fenwick, Heals, Woolworths, Alders, BHS (when first bought by the now infamous Philip Green) and House of Fraser.
Inspired Home in London The recent IHA organised Inspired Home media event in London bought a wide variety of international brands to consumer journalists’ and bloggers’ attention. Its showcase included Creative Cuisine by Grant’s Uno Controller, enabling consumers to sous vide cook without losing space on their worktop. The compact size gadget ‘transforms an existing analog rice or slow cooker into an easy to use, accurate sous vide water bath.’
TOP STORY
New ceo for Lakeland
Below: Catherine Nunn joins Lakeland in January.
Lakeland has announced the appointment of a new ceo, Catherine Nunn from January 2017, replacing Sam Rayner who remains as company chairman. Catherine has more than 20 years experience with BP, latterly as UK retail director, where she was running the countrywide portfolio of 330 company-owned retail sites. Catherine expanded BP’s sector-leading partnership with Marks and Spencer and delivered material growth against a background of overall sales decline in the forecourt sector. A long-standing customer, Catherine admires the Lakeland brand and comments, “Great strides have been made to expand the company into a broader market and I am confident that my experience will help Lakeland to reach an even wider customer base.” She added: ”My considerable UK and international retail experience will allow me to take on the challenges facing retailing in 2017 and beyond and will be particularly useful at a time when Lakeland is progressing a well-planned journey into markets outside the UK.” Sam Rayner, current md, commented:“After 40 years leading Lakeland, it is now time for a change and I am thrilled that we have been able to appoint such a talented person as our new ceo.” He confirmed:“This addition to the board completes the stepping down of the family from day to day management.” • Lakeland has also announced its entrance into the Australian market via a new partnership with Australian kitchen electricals and electronics retailer, The Good Guys that will see the roll out of concession-style ‘shop in shops’. Some 12 of these are planned to open before Christmas, with the possibility of up to 100 over two years. Lakeland is also looking at establishing its ecommerce offering and a standalone store in Australia early next year. Tony Preedy, Lakeland’s director of marketing and international development, describes Australia as a good fit “commercially and culturally.” * Other changes at Lakeland include the departure of buying director, Matthew Canwell to join Kitchen Craft as its new md in October (see People).
National acclaim for SMART SMA Worldwide (owners of the innovative SDA brand SMART) has been shortlisted for the QBE Insurance New Exporter of the Year category for the 2016 Lloyds Bank National Business Awards. Dr Samir Attia, chairman, said that the business acclaim is “testament to my team’s dedication and passion.” He continued:“This nomination is a true honour and will strengthen our brand, along with boosting our international and UK clients’ trust in our products and services. This will help Above: One of SMART’s recent launches – the Waffle Bowl Maker. to inspire and drive our team to expand and develop even further over the coming years, and increase our work with the UKTI and the ‘Exporting is Great’ campaign.” The finalists were chosen from the hundreds of businesses that entered or were nominated across 18 award categories. The next stage is a live presentation to the judging panel. Winners will be revealed in a prestigious awards ceremony (described as “the Oscars of great British business” by former prime minister David Cameron) at The Grosvenor House Hotel in November. Tom Broughton, group brand director of the Lloyds Bank National Business Awards said:“Due to the high number of entries for this year’s awards, narrowing the entries down to 140 finalists was a difficult task. But through a thorough and comprehensive judging process, the selected finalists demonstrate exceptional quality and diversity across a range of business sectors within the UK.”
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NEWS IN BRIEF l The winner of the Charles Viancin retailer of the month awards for June 2016 is Cooking Fantastic near Harrogate. The retailer has enjoyed busy trade since moving its cookshop from its high street site in Knaresborough to the family farm in 2012. l Household storage expert, Scott Brothers
has become the UK's official distributor for Australian-owned Décor in the UK and Ireland. Décor’s wide portfolio includes kitchenware (including the Microsafe range) and picnicware. Duncan Pratt-Thompson, md of Scott Bothers said, “We’re delighted to work alongside a company like Décor who has built their reputation on design excellence and product quality.” l Pendeford Housewares’ Ralph
Humphries completed the Shifnal Half Marathon, raising over £1,400 for Bloodwise (formerly Leukaemia & Lymphoma Research). Ralph thanks the industry for its “overwhelming support.” www.justgiving.com/ralphwhumphries
l Terraillon has launched a unique digital
kitchen scale with a patented jam making function, which calculates the exact amount of sugar required in proportion to the weight of fruit. l Dualit has launched compostable coffee capsules for its Sumutra Manheling and Indian Monsoon premium single coffee blends. l Forma House has become the exclusive
distributor of Eva Solo for the UK and Ireland. Renowned for stylish design, Eva Solo was established in Copenhagen at the beginning of the 20th Century. Forma House is also distributing innovative kitchen and home gift brand, Cookut. l Robert Welch Designs has reproduced the iconic Campden toast rack – originally designed by Robert Welch for Old Hall in 1956 – to mark the product’s 60th anniversary. The Campden toast rack was Robert’s very first award-winning product. l Four products from Boska Holland Cheesewares have won prestigious Red Dot Design Awards for product design, and two more products received honourable mentions. Boska also has an Excellence in Housewares Awards finalist (see pages 40-47). l Edge of Belgravia’s Black Diamond Knife
Block came third place for Product Design: Best Use Of Medium in New York Festivals’ Advertising Awards. The block competed against a host of global brands (such as Pizza Hut and Coca Cola Japan). l The John Lewis Partnership has joined forces with TrueStart, Europe's only independent retail and consumer accelerator and investment fund, to find and fund the products, services and technologies that will define how we live in the future. l Williams & Griffin (an Excellence in
Housewares Awards finalist, see pages 28-49) will re-brand as Fenwick Colchester on September 14. Celebrations include an in-store demonstration by Raymond Blanc (with Meyer Group) on 16th.
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Steamer Trading goes west Steamer Trading Cookshop has opened its first store in the south west, in Truro, Cornwall (situated in an elegant Grade II listed building), along with a branch of the Divertimenti Cookery School in a purpose-built area upstairs. Celebrations for the shop’s opening on July 9 included an official ribbon cutting ceremony by the Mayor of Truro, a fine dining cookery demonstration by local chef, Brett Camborne-Paynter of Austells, and a cake depicting Truro Cathedral’s rose windows by local cake designer, Donna Mears. Artist, Simon Drew (whose humorous work appears on greeting cards and homewares) was in the shop sketching and signing copies of his book while Magimix held cookery demonstrations. The winner of Steamer Trading’s Design a Cornwall Cake’ competition (with a local primary school) was also presented with her prize. The new Divertimenti Cookery School started its coursed on Above: Shoppers at the opening Steamer Trading, Truro in its Divertimenti Cookery School, where there were August 10, initially focusing on demonstrations and cake. classes for kids during the school holidays, with knife skills
Steamer helps with a right royal feast Steamer Trading Cookshop proudly provided much of the cooking equipment for a recent royal fundraising gala hosted by the Duchess of Cambridge. The party was in aid of the East Anglia Children’s Hospice, the charity of which Kate became a patron in 2012. A special five course meal was created for Kate, William and 80 guests by Michelin starred chefs: Galton Blackiston, Sat Bains, Claude Bosi, Tom Kerridge and Mark Edwards. The sumptuous sounding menu for the evening was sponsored by Steamer’s sister company, Divertimenti and its renowned cookery school. After the meal Steamer Trading presented each chef with a bespoke Yaxell Super Gou knife, which was engraved with a Japanese translation of their name. The gala was held at Houghton Hall, the stately home of the Marquess and Marchioness of Cholmondeley.
A world of inspiration from the IHA The latest edition of Inspiration (pictured), the 16.1 online magazine by the International Housewares Association (IHA) includes a feature on gia (Global Innovation Award) honoree and current UK gia winner, Lords, as well as other inspirational retailers from around the world. Imagery includes John Lewis’ living window (from 2014) that featured Tefal’s pancake café, with a chef cooking pancakes for customers in full view of passers-by. See www.housewares.org/flipbooks/inspiration innovation gia – honoring global retail excellence
design From the World of Design and Fashion
trends PANTONEVIEW home + interiors 2017
inspiration Inspiring the Industry
Below: Ben Phillips, md of Steamer Trading (left) with the team of Michelin starred chefs, sous chefs and event organisers for the royal fundraising gastronomic gala.
Sagaform’s superb display challenge To celebrate the Sagaform Autumn/Winter launch 2016, Forma House is inviting UK independent retailers (six stores or under), to enter a display competition to win a luxury weekend spa break to Sweden (valued at over £2000) with a runner up prize of a £300 Sagaform carriage paid order. The challenge is to showcase the Sagaform brand, either in a shop window, or as a major installation in-store and post a picture of the display via the brand’s social media channels between October to December 12.
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Below: Anyone for green smoothie? The Sage stand at Exclusively Electrical demonstrated its products.
Below: Scarlet Opus also provided ideas for Christmas merchandising, incorporating the darkly romantic Heathland trend (pictured).
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Exclusively’s trend tracking The recent Exclusively Housewares and its concurrent sister show, Exclusively Electrical reported a positive response from exhibitors, with the highest number of exhibitor stand re-bookings already in place by the time the shows closed. The shows featured an ‘On Trend’ initiative (sponsored by BHETA), including displays, show trails and guided trend tours by trend forecaster, Scarlet Opus, who also presented a trends seminar to a packed audience (see separate story). Other show highlights included insights from GfK and a presentation on visual merchandising by Retail Week’s stores editor, John Ryan. Chairman of show organiser, Brooke House Exhibitions and BHETA housewares director, Will Jones said, “It is pleasing to note that a number of meetings took place as a direct result of buyers’ interest in products highlighted by the ‘On Trend’ initiatives and our international visitor focus.” Housewares and electrical buyers from department store chains, grocers, hardware stores and major high street retailers were well represented at the shows, as well as leading online and TV retailers. Following collaboration with the Horticultural Trades Association, there were also a good number of garden centre buyers in attendance, in addition to well-established independent cookshops. However, the shows noted a downturn in the number of cookshops and smaller independent stores. “The decline in independent numbers reflects the current challenges faced by the market; what was encouraging is that those independents who recognise the need to adapt their offer were very much in attendance,” says Will Jones. Once again, the show’s international buyer programme welcomed targeted top housewares stores from around the globe, as part of its global retail contingent. * The 2017 shows will run from Tuesday June 13 to Wednesday June 14 at the Business Design Centre, London. (See linked stories and Exclusively review pages 56-59).
Feeling the pulse at Exclusively Electrical The second edition of Exclusively Electrical buzzed with product demonstrations (on the show’s theatre as well as on stands) with plenty of opportunity to experience the results of innovative small appliance launches, including the Princess Water and Tea Cooker, Jura’s E8 Chrome, JuicePresso Slow Juicer from Witt UK. The demonstration programme included SMART Worldwide, Gourmet Gadgetry, Team UKI, Magimix, Tefal, Benross and KitchenAid. Exclusively Electrical has built up attendance, attracting the larger electrical specialists in addition to key independents. “We will continue to work closely with Above: Prestige from Meyer Group provided visitors with refreshments. buying groups such as Sirius and the Retra trade association, to spread the word about this specialist part of the Exclusively offer,” explains show director, Simon Boyd, who intends to “extend the reach of Exclusively Electrical further to reach electrical specialists too – even if they don’t sell SDA/SKA yet!”
Grunwerg opens London showroom
All work and some Play Current and evolving trends highlighted by Scarlet Opus at the Exclusively shows in its presentation, tours and display included Privacy (with an example of “hushed, calm colours” in Richardson Sheffield’s Fusion Knife Block from Amefa) and Play – “the yearning for freedom” reflecting,“a more sharing society,” stated trend forecaster, Phil Pond. The Play trend “awaits the reign of the millennial generation,” who typically,“do not buy stuff, they buy experiences.” Hence personalisation of products is important, as well as mismatching, bright 80s style hues with “high shine.” Examples were Kalorik’s polka dot kettles and toasters and Swan’s pink microwave. This trend is also connected to compact and informal living (the trend tour highlighted Villeroy & Boch’s bowl that is ideally shaped for eating on your lap) as well as the rise of the connected kitchen (for example, Salter’s Cook Pro Bluetooth Recipe Scale and App). Meanwhile, the Analogue Workshop trend represents “a digital detox,” said Phil and embraces artisanal qualities and the beauty of raw materials. Examples of products included Sparq soapstone from Burton McCall and Western House’s craft beer glasses, Elia’s leaf teapot and Bodum’s slow brew coffee maker. Indigo will be a key colour for 2017, predicts Phil. Scarlet Opus’s trends discussions also talked about the rise of outdoor kitchens, social dining (BergHOFF’s tabletop BBQ) and indoor greenery (Cole & Mason’s Fresh Herb collection from DKB – an Excellence in Housewares finalist, see page 44). Phil also showed evidence of the trends he had predicted at last year’s show.
Above: Michel Roux Jnr and Emily Roux cut the ribbon to Grunwerg’s new showroom on the ground floor of the Business Design Centre (using Global scissors, of course!) overlooked by David Grunwerg.
Grunwerg opened its new London showroom – situated in Islington’s Business Design Centre - with the help of Michel Roux Jnr and daughter, Emily, who officially cut the ribbon during Exclusively Housewares. Retailers enjoyed champagne and canapes while viewing the showroom’s six-metre wall of Global knives. Impressed with the showroom, Michel Roux pointed out that the black and white fixtures “show off the silver of the knives”. His personal favourites include the G2 Cook’s Knife. Michel also uses Global’s steak knives to enhance his customers’ dining experience at his restaurant, La Gavroche, as well as Global’s coffee spoons with desserts. Michel told PH:“Customers pick them up and say,“These are nice!”” Meanwhile, Emily pointed out her personal favourite Global knife, the Ni 007 Santoku Knife, describing it as “very practical” and “easy to work with”, as well as comfortable to hold. David Grunwerg, director of Grunwerg commented on the new showroom (open by appointment):“It is great that we can show customers/prospects in London our entire range of our Global Knives, and also show off our other ranges of tea and coffee ware, as well as our famous cutlery series.” * Grunwerg has introduced a Global Hybrid knife set for the first time, consisting of the three different Global knife series, Classic, Ni and SAI.
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Left: Some of the companies that donated to Shelter gather before the show opens on its second day, with Shelter’s Pippa Wisbey and PH’s Emma Cain and Jo Howard.
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Brabantia tackles plastic waste
Exhibitors’ help for Shelter Exhibitors at Exclusively Housewares and Electrical rallied to help PH’s Housewares for the Homeless initiative with Shelter, donating products worth over £6,500 at retail at the close of the show. The product donations will help previously homeless families and individuals settle into new homes, often with few or no possessions. Shelter’s Pippa Wisbey expressed her thanks to the industry for its “fantastic” generosity, stating: “All of it was really useful, practical stuff as well so it will go a long way towards helping people who might need it.” The donations were delivered with the help of AMPM Transportation to Shelter’s projects in Birmingham and Slough. Many thanks to this year’s donors including Addis, Brabantia, DKB, George East, Imperial, Meyer, Pendeford, Rayware Group, simplehuman, Sistema, The Cookware Company and World Kitchen.
Marking the worldwide launch of its newIcon waste bins at Exclusively Housewares, Brabantia unveiled a major new collaboration to help combat plastic waste. The company has teamed up with PlasticWhale, the first professional plastic fishing company dedicated to creating plastic-free waters. For every one of Brabantia’s newIcon Pedal Bin that is sold, Brabantia will support PlasticWhale to ‘fish’ more plastic out of the waters across the world, ready for recycling. PlasticWhale founder, Marius Smit from the Netherlands explained how he left his office job after travelling had Above: David Slater from Brabantia with Marius highlighted the extent of plastic in the world’s oceans and waters. Smit from PlasticWhale at Exclusively Housewares. Marius’ vision was to make boats out of bottles he fished out of the water (and use the boats to fish for more plastic), despite the fact he had “no idea about boats!” Forging connections and gaining support via social media, Marius’ venture,“plastic fishing on the canals of Amsterdam,” took off. He is keen to replicate plastic fishing days and corporate fishing events around the world.“Plastic soups are a worldwide problem,” he reflects. Marius describes Brabantia (“a household name in Holland”) as the perfect partner to help growth. With a focus on sustainability, the newIcon Pedal Bins are made from 40% high-grade recycled materials, and after use, 98% of the bin and packaging is recyclable. David Slater, sales director, Brabantia UK said:“At Brabantia we care about what we make and the impact it has on our planet, and are proud to design recyclability into all our products.” He added:“We are moving toward 100% recycling within the next generation.” The company also marked the new partnership with an installation of a boat at the entrance to Exclusively Housewares. *The launch of the newIcon Bin range also celebrates Brabantia’s landmark sales of 50 million Pedal Bins.
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18 – 21 March Chicago, USA
Visiting the Housewares Show in Chicago is a great opportunity to look out for emerging trends and new product innovation. It’s also a great opportunity to visit the city and explore the food and cooking trends that are emerging. Clare Sprigings, Buyer – Home Selfridges & Co
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High street: lifeblood for brands
Above: Lord Price pictured with Philip Hart, md, and Graham Hart, director (right). The ministerial visit included a tour of the shop premises and warehouse distribution centre, followed by a boardroom discussion session.
Hart of Stur welcomes Lord Price Lord Price, the newly appointed Minister of State for Trade Policy visited Harts of Stur in Sturminster Newton on July 22 as part of a tour of south west companies that are working with UK Trade & Investment. A familiar face in retail, Lord Price became deputy chairman of the John Lewis Partnership in 2013. He first joined JLP in 1982 as a graduate trainee. After a number of different posts he joined the Partnership board in 2005 where, as a development director, he took on responsibility for new business development strategy and IT. In 2007, he became md of Waitrose. Harts of Stur has been developing international sales via its ecommerce site, primarily to Germany, France, Spain and Italy. Harts has benefitted from intensive support from UKTI in areas of export sales planning and advice from expert UKTI Digital Advisers, and has acheived a 58% growth in export sales over two years. Harts of Stur is currently working with UKTI South West to receive support under the ERDF funded ‘Extend Your Global Reach’ programme, helping expansion into South American markets and online platforms.
RETAIL
STARS
Bricks and mortar high street stores are vital for housewares brands, as shoppers want to see and touch products before they buy, according to a new report, Shopping Uncovered: Housewares from The Market Creative (published at the end of July). The report shows that 70% of shoppers visit a store at some stage when buying housewares. Interestingly, when looking at the attitudes of different generations, the study found that millennials (those born in the 80s to early noughties), normally biased towards online shopping, are the most likely age group to do the ‘whole experience in-store’. Meanwhile, the next age bracket, Generation X (with more experience of what they need) prefer shopping online and are less likely to want to see products or get advice. The study asked more than 1,000 home and leisure shoppers how they prefer to shop and what influences them to buy. It found that while 30% of people prefer to buy online, 44% solely shop in-store for housewares. Based on The Market Creative’s Shopper Forces model, the study also mapped the relative influence on buying decisions of price, need to touch, shopping experience, need for education, brand, and social approval. Besides being able to touch products, the overall experience was also important to housewares shoppers, particularly women. Sue Benson, managing director at The Market Creative said:“With desire to see and touch products before buying the most dominant force in this category, it’s clear to see why Above: A new report showing the importance of physical stores play such a big role. Successful brands are bricks and mortar housewares stockists encourages those that give shoppers an enjoyable experience while ‘homely’ displays (particularly for women who want making it easy to get close to products and imagine them in to enjoy the shopping experience and imagine products in their own homes) – image courtesy of their own homes.” Barkers Home, Northallerton, a finalist in the The report’s marketing tips include providing good advice Excellence in Housewares Awards (see pages 28-49). to millennials, who might be making first time purchases and become brand advocates.
In this second instalment of a new regular feature, PH celebrates ‘people power’ in the housewares retailing, by putting the spotlight on a ‘star’ employee, nominated by employers and/or members of the trade.
LUCY RICHARDS, MANAGER, THE KITCHEN RANGE, WEST WICKHAM “Lucy is a great asset to The Kitchen Range and has achieved so much at a young age (having joined in 2010 as a 16-year old Saturday girl). When she took on responsibility to manage the shop last year, her charm was the perfect quality to motivate other staff. She is constantly working, using her many talents: superb selling techniques, creative display ideas, marketing and PR including cookery demonstrations and classes and customer newsletters, as well as updating Twitter and Facebook. Lucy (pictured) was responsible for the design of our refurbished shop last autumn. She is at her best when there is a project and works tirelessly to ensure successful completion.” * To nominate an outstanding retail employee for PH’s Retail Star column please email joh@max-publishing.co.uk. For more fantastic retail employees, see The Excellence in Housewares Awards finalists on page 28.
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l Horwood Homewares has announced that sales
director, Jeremy Horwood (the fourth generation member of the Horwood family) will be stepping down after 40 years. A leaving date has yet to be agreed but a comprehensive recruitment process for Jeremy’s replacement is underway. Following the recent acquisition of Horwood Homewares by TTK Prestige, Jeremy feels the future is full of great opportunities with a parent company that has the same values as Horwood. He commented: “The retail market is changing rapidly and I feel a new approach to meet these challenges is necessary to continue evolving and growing the Horwood business, of which I am so proud.” Jeremy thanked customers, staff and suppliers for their support and loyalty over the last 40 years. l Chris Woodcock of IO Shen, passed away in July after a short illness. Chris started his business with his daughter, Natalie McVeigh in 2002, importing the KE198 Domestic Knife sharpening machine. In 2005 Chris and Natalie started to import IO Shen Mastergrade Knives, now very firmly placed within the UK knife market sector. Chris retired from the business about three years ago but continued to have many friends in the industry. l Kitchen Craft has announced that Matthew Canwell will be joining the business as managing director from October 3. Having spent the last 13 years at Lakeland as buying director, with significant retail experience prior to that, Matthew is a highly respected industry figure. Besides his wealth of relevant experience, he brings an extremely effective and amiable management style that fits Kitchen Craft’s business culture.
John Lewis’ focus on Home John Lewis has announced its ambition to grow its own brand Home business to £1bn of annual revenue by 2020. In addition to this, the retailer will expand its exclusive relationships with external brands. This autumn sees the retailer’s introduction of its in-house designed 250 piece contemporary Design Project. John Lewis will continue to build its existing own brands including House, which includes kitchen and tableware alongside furnishings and home accessories, and Above: John Lewis’ Birmingham branch. Croft, including dining. John Lewis’ Home products are also gathering momentum worldwide. This is partly via John Lewis shop-in-shops with international retail partners, including Arnotts in Ireland and the newly announced six branches of Australian department store Myer (the first of these opening before Christmas in the outskirts of Sydney). The retailer has also extended the number of countries it delivers to via its website from 33 to 40 (now including Hong Kong, The Philippines and Malaysia). In the past 12 months, John Lewis' online international sales grew by 50%. • John Lewis Leeds will focus on unrivalled in-store experience when it opens on October 20. James Prince, the store’s head of branch describes the new Leeds branch as “our most service and experiential led shop to date, as we continue to offer more for customers that can't be replicated online.”
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18 – 21 March Chicago, USA The International Home + Housewares Show in Chicago is always one of the most inspiring fairs that we visit. Increasingly international, there is a real sense of welcome for overseas buyers – the IHA works harder than any other show to achieve this. We find a lot of innovation, interesting design and brands that we haven’t seen at the European shows. The opportunity to visit the U.S. retailers and see class-leading merchandising is also time well spent. Ben Phillips, Managing Director Steamer Trading
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BHETA welcomes new executive chairman Talking credit Subjects discussed at the most recent session of BHETA’s popular Credit Forum on July 20 included Brexit implications and reaction, the current trading climate, discussion of retail accounts and an update on the retail sector plus an overview of export risk. The forum was co-hosted by Experian and Reynolds Trade Credit. BHETA members who have not previously been to a Credit Forum are invited free of charge on the first occasion (while a full Credit Forum membership costs £350 per annum.)
BHETA president, Roger Morgan Grenville (chairman of Dexam) has welcomed the appointment of Andrew Weiss as BHETA’s new executive chairman. Andrew’s appointment follows the recent retirement of David Smyth. A familiar face for the association, Andrew has been one of the organisation’s directors since 1998, was chairman of the DIY Committee from 2003 to 2005 and BHETA president from 2008 to 2010. He was also president of the Rainy Day Trust for two years up to this year. Roger Morgan Grenville commented: “We are very pleased to have been able to secure the services of Andrew as our executive chairman. His extensive commercial experience, coupled with his detailed knowledge of BHETA as one of its past directors and presidents, sets him up to make a strong and almost immediate contribution.” Roger added: “More than anything, Andrew is a passionate advocate of BHETA’s foremost role as a members’ organisation that will be judged by the services and supports that it provides for the individual members. I am much looking forward to working with him.” Andrew’s career includes md and sales director roles since 1992. Over the last five years Andrew has been running his own marketing consultancy, providing strategic Above: Andrew Weiss, BHETA’s management to businesses operating within the new executive chairman. construction products sector. Commenting on his new role, Andrew said, "I am delighted to be joining a well established and successful team at BHETA and look forward to contributing to improving members' involvement with the association while adding value to their businesses.”
Housewares membership grows Housewares companies, My Gifts Trade, SQ Professional, PIK-A-PAK and Aydya are among BHETA’s new members. My Gifts Trade showcased its household gifts, including tabletop and textiles at the recent Exclusively Housewares, while SQ Professional supplies kitchenware to clients including distributors, wholesalers and retailers in the UK and overseas. PIK-A-PAK is a ‘One Stop Shop’ for small and large electrical appliances and accessories and Aydya’s housewares include the Any Sharp knife sharpener (a finalist in the Excellence in Housewares Awards) and ionizing sports water bottles. BHETA’s housewares sector director, Will Jones commented, “It’s clear that recent BHETA events focussing on retail engagement and networking are attracting companies and brands to join BHETA at an exciting rate.” • Housewares suppliers were among those to benefit from BHETA’s most recent Meet the Buyer event with the Wyevale Garden Centre Group. Home buyers were among those participating in the event. Wyevale has 153 garden centres across the UK.
Watch the birdie
8oz INSULATED TUMBLER
Housewares’ trade associations went head to head on the golf course for the ‘Tussle on the Turf Golf Masters’ business and social networking occasion on July 20. The event between BHETA (whose teams included Creative Tops and Magimix) and bira members (including The Tool Shop) took place at the Welcombe Golf Club, Stratford-on-Avon. Retailers won overall, with bira direct md, Jeff Moody commenting: “What was a very relaxed but friendly competition resulted in an excellent day for both manufacturers and retailers from the housewares and DIY industry. It was a great opportunity for people to talk in a relaxed environment.” Individual awards on the day included the Top Lady, going to Creative Tops’ Jayne Tee-Boon.
The new 8oz Tumbler from Klean Kanteen will be the mug that your customers will enjoy sipping their morning espresso or flat white from, and also the cup that they’ll want to use for a cool G&T at the end of the day. The 18/8 food grade stainless steel ensures that these treats will retain their flavours and won’t come away with any sort of metallic taste. The double-wall vacuum insulation keeps things icy cold or steaming hot to the last drop.
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sales@whitbyandco.co.uk www.whitbyandco.co.uk/klean-kanteen
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President’s address Firstly, hello! I’m Vin Vara, bira’s national president, from May 2016-2017. A little bit about me: my business (Tool Shop) consists of six hardware, two housewares and one locksmiths shops, all based in Central London. Most of our housewares stock is purchased through bira direct and I have been actively involved with the association on different committees and boards for more than 15 years. It’s been a whirlwind start to my presidential role. The Chain of Office has been on and off my neck more times than I care to count, meeting Above: Vin Vara wearing the chains of office, with members and spreading the bira message far and wide. So far, I’ve family, Amisha, Anu and visited several towns in the West Country and around the Midlands Keval Vara at the bira with plenty more to come. My wife, Anu and I have been welcomed conference and awards in May. warmly by members. So in terms of the CHA, my colleague Sarah (Edmiston) attended the CHA co-hosted Excellence in Housewares Judging Day recently. As you will have read, there were some really exceptional new kitchen and housewares products in the running to reach the finals in this year’s awards and plenty of CHA members there to judge alongside the bigger stores. These awards really mean a lot to the finalists and winners, and having plenty of indies to vote for the winners makes that even more real. In early July, we held a CHA and bira direct exclusive product development day at the Bosch HQ, Bosch showed members their top-secret products in development for the kitchen, (so secret that you had to be there to get the info!) They were incredibly keen to hear our members’ feedback on them, which is again great to hear and further demonstrates how important our indie opinions are to our suppliers. Coming up in September is Autumn Fair. This season CHA will be there under the name of the new ‘bira Contemporary Collective’ in Hall 4 Contemporary Gift and Living. I’ll be there (look for the guy weighed down by a chain!) and I look forward to meeting some of you there too.
Vin Vara, bira president Have your say to shape the future
Above: Above: Visit the bira stand A48 in Hall 4 to share your happiness!
What makes you happy? bira will be spreading a little happiness at this year’s Autumn Fair. The Happiness Campaign will provide industry data on how happy, confused and angry retailers are about the industry they have built their business in. Visitors to bira’s stand, within the bira Contemporary Collective in Hall 4, will be asked how they feel about a number of key subjects that are currently topical for independent retailers, which they will share on bira’s Happiness Wall to be in with the chance of winning an Apple watch. Sarah Golden, marketing and membership director at bira said:“bira has been making independent retailers happy since we were founded in 1899, offering services that help retailers feel secure, supported and free to be successful. We wanted to spread some of this happiness at the exhibitions we attend and hope it will also add a bit of fun and a short but welcome distraction from all the buying retailers will be doing!” A ‘happy-inducing’ show offer will be available to those retailers who join the association at the show, with three-months free membership.
bira is asking its members to tell them what it means to be a part of the association. Members’ input is fundamental to shaping how bira supports retailers in the future, how the association will represent retailers and how bira can enable their members to be even more successful. Members can complete the survey at www.bira.co.uk/membershipsurvey Below: CHA members recently provided input into Bosch’s new product development. The brand is applying its renowned appliance technology to a wider range of stylish, high quality SDAs.
CHA members ‘Connect’ with Bosch Food Prep
Retailers got the chance to explore and develop the new Bosch Food Prep Range at the Bosch Head Office in Milton Keynes in July. The day, organised in conjunction with Connect, a leading SDA and spares electrical distributor and one of bira direct’s newest suppliers, gave a number of bira/CHA members the exclusive chance to openly share their views on selling electricals and give advice on where Bosch should go within the SDA market. The morning session introduced the independent retailers to Bosch and demonstrated the hero products from the brand’s food prep range, including the MUM range of food mixers and food processors. The afternoon session explored how the ranges would work practically in independent shops, including their new marketing and point of sale materials, which have all been refreshed. The retailers also got the opportunity to look at the products that are currently in development and had the chance to share their ideas on their look and feel, as well as their purpose and price points. Jeff Moody, managing director of bira direct said:“Bosch isn’t synonymous with home cookware appliances, so that is why it was so important to show our members the range of products available from Bosch, through Connect. We were really pleased Bosch asked for independents to be involved in the development process as well, showing their commitment to supporting the independent market and creating products that our members can really get behind.” More information about the special terms that bira direct customers can get through Connect is available at biradirect.co.uk.
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Food for thought
Judgement day PH ASKED THREE QUESTIONS: Question 1 and 2: Biggest challenge? What, in your opinion, is the biggest single challenge facing housewares retailers today and what is your best means of tackling this challenge?
Question 3: Super talent? This year’s Excellence in Housewares awards is on an Indian Bollywood theme. In the Hindu religion Ganesh is the God of wisdom, Shiva is the destroyer, of what would you like to be the god?
Justin Kowbel, co-founder, Borough Kitchens, Borough Market, Hampstead and Chiswick
Biggest challenge? “A major challenge is to achieve an appropriate balance of support for independent retailers that are showcasing brands and products in an inspiring atmosphere with well-trained brand ambassadors. It is critical to allow bricks and mortar independents or multi-channel retailers to compete against others who may not provide the brand any value in promoting or serving the end customer, but just offer an aggressive price point.” Super talent? ”Justin, god of the Perfect Steak.”
The Excellence in Housewares Awards Product Judging Day 2016 brought together a star-studded cast of 30 retail buyers, merchandisers, and key industry figures. PH presented this great ‘meeting of minds’ with a serious question about the biggest challenge faced by housewares retailers today (and how best to tackle this). Besides this, and in keeping with the Bollywood-theme of the awards this year, PH also posed a less serious, more personal question that throws light on some of the real or wishful domestic and business talents or attributes of this year’s Judging Day attendees.
Chris Lynn-Thomas, proprietor, Kooks Unlimited, Richmond
Beatrice Ndubuisi, senior merchandiser, Debenhams
Biggest challenge? “Consumer confidence following Brexit. We need to maintain retail prices; ensure that we have a compelling customer offer; service will be key to the consumer.” Left: Bea from Debenhams and Borough Kitchen’s Justin during the product judging.
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Biggest challenge? “The biggest challenge is that our suppliers, in many cases, have become our competition. It is a hard one to tackle. We argue on pricing and demand more stringent pricing – fairly. Super talent? “Chris, the goddess of free fair markets!”
Above: Decision time for Chris of Kooks Unlimited (left) and Helen of Fenwick Leicester.
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Left: Andrew and Darran from Shop Direct look at cookware entries.
Food for thought
Andrew Lindsay, buyer, Shop Direct
Helen Shaw, cookware and electrical buyer, Fenwick Leicester
Biggest challenge? “Too many retailers are discounting product to Biggest challenge? “Getting customers to part with their money. Super talent?“Helen, goddess of the golf course – always supportive of a strong product pitch and one that will last the course!”
ridiculously cheap pricing. We continue to grow and evolve the branded offer and sell product at value for money without having to discount.” Super talent? “Andrew, god of online housewares retailing.”
Darran Foster, merchandiser, Shop Direct Biggest challenge? “There is too much focus on discounting. Full price sales will give the industry the sustainable future that covers the fantastic product in the market.”
Sarah Edmiston, housewares buyer and administration manager, The Tool Shop
Super talent? “Darran, the world wide web god.”
Biggest challenge? “Cheap shops popping up and customers going toward ‘buy cheap, discard, and buy again’. We are selling middle end products, showing customers that the quality is there so they last longer, and we need supplier support.”
Super talent?
“Sarah, jewel of the Lemon Drizzle cake!”
Beth Hickson, buyer, Harrods Biggest challenge? “The economic uncertainty after Brexit potentially is leading retailers into very tough trading times. We are communicating innovation to customers and creating retail theatre in cookware to capitalise on the opportunity of people staying in more and cooking at home.” Super talent? “Beth, goddess of yoga.” Inset: Beth beside some Top of the Table entries.
Nicola Hattersley, buyer, John Lewis
Christabel Biella buyer, House of Fraser Biggest challenge? “The biggest challenge for housewares retailers today is how to effectively manage product distribution in different channels in the market versus selling volume. Effective channel management with profitable selling is the ultimate aim and will benefit brand integrity long term.” Super talent? “I would like to be goddess of artisan cooking – making food aesthetically beautiful, natural and fresh with beautiful kitchen tools, making cooking a real craft.”
Emma Cubley, junior buyer, House of Fraser
Biggest challenge? “The competitive price market, due to higher cost prices, but retailers competing against each other to be the cheapest. The customer has become pricedriven rather than loyal to a retailer; they are happy to shop around for the best deal. This has also been affected by the Brexit vote where we expect cost prices to increase!” Super talent? “Emma, goddess of chopping (and cooking) – it is my relaxation, rather than faffing with yoga poses, to get a big chef’s pan and chuck everything in to create something heart-warming. I only use knives to cut (no spiralisers or mandolins) as there is something therapeutic about chopping!”
Philippa White, senior assistant buyer, Debenhams
Amy Ellis, buyer, Bentalls, Kingston-upon-Thames
Biggest challenge? “Brexit: consumer confidence to spend, price increases and footfall in store.” Super talent? “Amy, goddess of knitting.”
Biggest challenge? “Maintaining profit vs keen (lower) retail prices in Brexit times. Achieving smooth multichannel service (shop/online/mobile).” Super talent? “Philippa, goddess of vacuuming (and cleaning my bathroom and kitchen).”
Matt Thomas, buyer, John Lewis Biggest challenge? “Overcoming online-only retailers who
Biggest challenge? “Drivng footfall into shops. We need to drive theatre and activity in shops and will need the support of brands for creative ideas on how to bring their products to life on the shopfloor.” Super talent? ‘Nicola, goddess of champagne.’
have a different cost model and therefore challenge high street retailers. The best means to tackle this challenge is by bringing products to life, creating in-store demonstrations and events that showcase brands and drive loyalty from our customer base.” Super talent? “Matt, god of BBQ cooking.” Left: Nicola and Matt from John Lewis.
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Food for thought
Left: Maureen of Bakers and Larners with Tina of Aldiss.
Maureen Hooker, head of home, Bakers and Larners, Holt
Tina Barkway, trading director, WJ Aldiss
Biggest challenge? “We find internet sales are a challenge. We offer excellent customer service and knowledge of our products. We are always friendly towards our customers, and we listen (including a voice at the other end of the phone).” Super talent? “Maureen, goddess of home cooking.”
Biggest challenge? “Competitive pricing – so many online retailers are unnecessarily cutting prices on core products. Suppliers need to have a more disciplined approach to pricing and stockists. In-store, we price match.” Super talent? “Tina, goddess of shopping.”
Inset: Dean looks at Plugged-In entries.
Right: Lyn beside one of the tables decked with tableware.
Lyn Walsh, assistant buyer, Harrods Biggest challenge? “On going discounting. We tackle this by sticking to a strategy, and brands need to be selective in distribution.” Super talent? “Lyn, goddess of ironing.”
Dean Hawes, buyer, Williams & Griffin (Fenwick), Colchester Biggest challenge? “Out of town chains. We need to tackle the challenge by standing out, with new brands and products, and using social media.” Super talent? “Dean, god of forecasting sales trends.” Below: Matt from independent cookshop, Essentials exchanges ideas with Lakeland’s Samm.
Matt Fendall, manager, Essentials, Hazelmere
Biggest challenge? “Footfall in a saturated market (internet and supermarket). We need to tackle this with support from suppliers and manufacturers on their pricing (not discounting to supermarkets). We also need to focus on saving the high street, looking at rates, and getting the council’s help on parking issues and planning (turning down fast food in favour of retail).”
Samm Swain, merchandising manager, Lakeland Biggest challenge? “Selling products at full margins is tough in the current climate. However, we have to recognise and accept that price matching is now ‘business as usual’. We can plan and choose whether to promote but we can’t choose whether or not to price match – the customer will catch us out!” Super talent? “I’d like to be the Queen of Halloumi grilling – my son tells me I do the best Halloumi with the right level of ‘squeak’! However, in reality, I’m the Queen of multi-tasking!” Below: Beatrice from Debenhams looking at the Excellence in Homewares categories.
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Below: Alison and Tom from Potters Cookshop discuss cookware entries.
Alison Hobbs, visual merchandiser, Potter Cookshop, Hockley
Priti Merchant, senior buyer, Robert Dyas Biggest challenge? “Pricing promotions – trying to work with suppliers to be able to compete but also offer more innovative product that have a point of difference on the high street to avoid the pricing issues and discounts.” Super talent? “Priti, goddess of fluffy things.”
Above: Priti from Robert Dyas with IHA and IH+HS UK representative, Marcus Findlay.
Marcus Findlay, UK office, International Home + Housewares Show (Chicago) Biggest challenge? “Cost price instability – exchange rates are fluctuating rapidly, so there is a threat some suppliers will err on the side of caution and cover themselves with increases, while others will ‘wait and see’ but perhaps get caught out. Either way, it brings added unnecessary stress that we all hope doesn’t last for long.” Super talent? “Jamboree, god of fun, parties and making people happy in spite of their circumstances.”
Food for thought
Biggest challenge? “Online shopping. I try to attract customers to our store using in-store only promotions and hands-on product demonstrations so our customers really get to feel and use products.” Super talent? “Goddess of upcycling and prop making (making window displays and props out of old rubbish).”
Tom Carter, director, Potters Cookshop, Hockley
Biggest challenge? “Brexit – customers are not spending big due to the uncertainty in Inset: Sarah from the economy. Fenwick Canterbury gets We need better quality products and a feel for cookware. competitive prices. We need to give confidence to the customer. Suppliers need to support the independents more (no dealing with internet only companies).” Super talent? “I want to be god of a successful business and a healthy future.”
Sarah Bowman, buyer, Fenwick Canterbury
Biggest challenge? “The state of the economy and uncertainty with the government can cause customers to hold back on buying ‘non essential’ house products, or not replacing the items they have. With competitive price structures, inspiring displays and product complete with proactive staff, we have to trade our stores harder to encourage people to spend.” Super talent? “Sarah, goddess of chocolate cake baking!”
Gary Gordon, buying director, Kitchen Kapers Biggest challenge? “To make consumers understand that using quality kitchenware products to prepare their food means it will cook better, taste better and be more healthy, not to mention be easier to prepare.” Super talent? “Gary, the god of quality kitchenware! And god of good wine (self indulgence!).”
Above: Jayne from Ulster Stores (right) with Fenwick Leicester’s Helen Shaw.
Jayne Stewart, buyer, Ulster Stores
Inset: Judging day discussions between Philippa from Debenhams and Amy from Bentalls.
Above: Gary (right) from Kitchen Kapers and Will from BHETA are ready to tackle creases.
Biggest challenge? “Customers are spending more on holidays and fashion. Competing in a national market, not local, due to online.” Super talent? “Jayne, goddess of margin!”
Will Jones, housewares director, BHETA Biggest challenge? “Consumers need new reasons to shop in cookshops. Experience, gifts, health focus.” Super talent? “Will, god of input.”
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Excellence In Housewares Awards 2016
How are the finalists and winners for the most coveted industry awards decided? The Excellence in Housewares Awards build-up is all-round industry affair, involving suppliers and retailers from across the housewares spectrum. PH explains the judging process.
Industry affair The Product Judging Panel for 2016:
Above right: The 27 retail buyers and merchandisers that comprised the Product Judging Panel 2016 raise their glasses to the Excellence in Housewares Awards, along PH and observers from co-hosts the CHA/bira, and sponsors BHETA and the IHA. Right: Tom and Alison from Potters Cookshop (CHA Retailer of the Year 2015).
A Bollywood extravaganza The exuberant Bollywood-themed Awards night on October 5 includes the announcement of retailer and product winners, as well as the winners of the Supplier Awards for Excellence in Marketing, Service and Innovation, which are the result of an industrywide retailer poll. A massive ‘thank you’ to all of our category and event sponsors, including Ultimate Products (sponsors of the cocktail reception), Imperial and Whitford, SMART Worldwide and Vitamix, who are all helping to create a night to remember. * See www.excellenceinhousewaresawards.co.uk
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Tina Barkway, trading director, Aldiss Christabel Biella, buyer, House of Fraser Sarah Bowman, buyer, Fenwick Canterbury Tom Carter, director, Potters Cookshop, Hockley Emma Cubley, junior buyer, House of Fraser Sarah Edmiston, buyer, The Tool Shop Group Amy Ellis, buyer, Bentalls Matt Fendall, manager, Essentials, Hazelmere Mark Fitzgerald, head of buying, Dunelm Darran Foster, merchandiser, Shop Direct Gary Gordon, buying director, Kitchen Kapers Nicola Hattersley, buyer, Cookshop, John Lewis Dean Hawes, buyer, Williams & Griffin Beth Hickson, buyer, Harrods Alison Hobbs, visual merchandiser, Potters Cookshop Maureen Hooker, head of home, Bakers and Larners Justin Kowbel, co-founder, Borough Kitchen Andrew Lindsay, buyer, Shop Direct Christine Lynn-Thomas, proprietor, Kooks Unlimited, Richmond Priti Merchant, senior buyer, Robert Dyas Beatrice Ndubuisi, senior merchandiser, Debenhams Helen Shaw, buyer, Fenwick Leicester Jayne Stewart, buyer, Ulster Stores Samm Swain, merchandising manager, Lakeland Matt Thomas, buyer, John Lewis Lyn Walsh, assistant buyer, Harrods Philippa White, senior assistant buyer, Debenhams * Besides the PH team, judging day observers were: CHA and bira’s Kate Godber; UK representative for the IHA and International Home + Housewares Show, Marcus Findlay, and BHETA’s housewares director, Will Jones.
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Excellence In Housewares Awards 2016
Arriving at the product finalists Suppliers submit their most innovative products (launched at retail between June 2015 and June 2016), including some nominated by any housewares stockist. New products, ranges, modifications and extensions to existing ranges are eligible. Entry is free of charge and all product entries gain the attention of a prestigious judging panel, which shares experiences of successful products. The Product Judging Day brings together 27 respected and proactive retail buyers from across the housewares retail spectrum. Judging criteria include product innovation and design excellence, quality of manufacture and presentation, and sales record or sales potential. Judges scrutinise, handle and discuss product entries, category by category. They fill out a confidential ballot form, selecting their top six entries for each award. Points are allocated accordingly and then collated to arrive at the finalists and winners from the hundreds of entries. The Innovation in Product Award focuses judges’ attention on the innovative aspects of new products or adaptations that improve functionality. Retailers ‘champion’ entries that they find particularly innovative. For The Icon Award, each member of the judging panel nominates classic housewares products. Judges ‘champion’ icons on the resulting short list, and then fill out a voting form to determine finalists and winner. All Award winners remain confidential.
Determining the retailer finalists PH conducts an industrywide poll whereby suppliers vote for those retailers who have excelled in the past year. Suppliers’ votes draw on the ‘frontline’ knowledge of their sales teams. Retailers are also invited to self nominate for the Excellence in Retailer Initiative Award, Excellence in Retail Display Awards and also to forward their ‘star’ members of staff for the Retail Employee of the Year category. PH invites all retailers nominated for the Excellence in Retail Display Awards to submit photographic imagery of Above: Duncan Loch from their best displays. Ultimate Products and Tim PH researches nominated initiatives, and checks eligibility of those Yeadon from Kitchen Craft nominated for the Most Promising Newcomer Award. look at display entries. The Retail Validation and Judging Panel comprises supplier representatives, with wide ranging collective experience of our industry. The Panel meets to validate the results of the suppler poll (and its winners and finalists, in some cases voting on tie-break situations). They look at retailer submissions and discuss and vote for initiatives, displays and retail employee entrants to determine these categories’ winners and finalists. Below: The members of the panel with the PH team, at the Retail Judging and Validation Day, which took place at The Grosvenor House Hotel.
Below: Claire Shaw of Wilton Brands at the Retail Judging and Validation Day.
The 2016 Retail Validation Panel: Dr Samir Attia, chairman, SMART Worldwide Mark Baumann, sales director, Meyer Group Ivan Coveney, field sales manager, Salter Dario Galoppi, sales manager, Imperial Mohamed Hajat, head of sales, Burton McCall Duncan Loch, trading director, Ultimate Products Jane Mason, head of sales, Le Creuset Jeff Moody, managing director, bira direct Pete Nash, national field sales manager, DKB Household Israel Quintana, UK sales manager, KitchenAid Dan Roberts, head of UK sales, Joseph Joseph Claire Shaw, national account manager, Wilton Brands David Titterington, associate sales director, OXO Tim Yeadon, national field sales manager, Kitchen Craft
Above: Dunelm’s head of buying, Mark Fitzgerald at the Product Judging Day.
Two exceptional prizes This year’s Excellence in Housewares Awards night see the presentation of two prestigious special awards for retailers: the new Oxford Summer School Award, and the global accolade of gia UK winner. British Independent EXCELLENCE IN HOUSEWARES Retailers Association SPECIAL AWARD (bira) is the proud sponsor of the Oxford Summer School Award, an award for an exceptional retailer that the panel agreed deserving of the investment in their career. The Oxford Summer School has been transforming the careers of retail professionals from their first steps in retail management right through to board level since 1923. Many of the top retail leaders attribute their success in part to their OSS experience. The winner will access the highest quality specialised retail management training, designed by retailers for retailers, with a value up to £2,995. This covetable prize will inspire new ways of thinking and working and have a positive impact on the business. The Oxford Summer School programme portfolio includes the Foundation, Academy and Masters and the new Digital Retail Bootcamp. For the past 12 years, The Excellence in Housewares Awards has been linked with gia: the Global Innovation Awards programme, globally sponsored by the International Housewares Association (IHA) and the International Home + Housewares Show (IH+HS), with PH as UK sponsor. One Excellence in Housewares Awards 2016 retail winner will become the UK gia winner for 2016/2017. The winner will fly out to Chicago to represent the UK at the international gia gala during the IH+HS (March 18-21). Around 25 national gia winners compete for the coveted titles of Global Honoree. See www.housewares.org/gia Sponsored by
Above: SMART Worldwide’s Dr Samir Attia judging display entries.
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2016 Finalists
Retail Employee of the Year 2016 Criteria: Nomination of retail employees who make a difference with their enthusiastic, attentive and knowledgeable service (and who could be considered ‘the unsung heroes’ of the shop floor or customer services team.)
l Stephan Amis
l Maureen Craig
l Abigail Goodes
cookshop team leader, Jarrold, Norwich
manager, Abraxas Weedon
manager, Luxe Cookshop, Northampton
“Joining in 1997 as a Christmas temp, Steve was quickly promoted. He has exceptional selling skills and unrivalled product knowledge. Regular customers often call in advance to find out when he will be working. No job is ever too big, and he is often in the store early, filling the shelves or making notes as to what needs ordering. Steve is an integral and valuable part of the store and he will be greatly missed when he retires at the end of November 2016.”
“Mo joined in 2008 as a general member of staff, becoming branch manager in 2012. She has an all-encompassing talent in making customers feel welcome; she ascertains quickly what people need and has reams of product knowledge. Mo is calm, capable, highly respected and is always looking at ways to increase customer footfall. Younger staff members have said they feel better equipped for the world having worked under Mo’s guidance. Mo works hard to achieve a shopping experience which, wherever possible, exceeds customers’ expectations.”
“Thanks to Abigail’s constant enthusiasm, dedication and passion, Luxe Cookshop has flourished into a successful start up business. She has found local events to take Luxe to the community, and organised instore demonstrations for local groups. Before she came to Luxe, Abi was a senior at a local kennels, and we joke that she has picked up some of the dogs’ traits: she is loyal like a Labrador, enthusiastic like a Springer, and tenacious like a Terrier.”
l Alison Hobbs
l Maureen Hooker
l Andrew Milward
sales assistant and visual merchandiser, Potters Cookshop, Hockley
retail sales manager, Bakers and Larners, Holt
section leader, Bents Garden & Home’s Cook Shop, Warrington
“Maureen joined 22 years ago and has been running our award winning Cookshop for the last 15 years. It has quadrupled in size, and is one of our store’s top performing departments. Maureen combines experience, expertise and enthusiasm and instils a teamwork ethos, ensuring the department is always striving to understand customers’ needs. Her boundless energy extends beyond her department and she is a valued key figure at Bakers and Larners.”
“Andrew joined in January 2014 and has made a major contribution to the on-going success of the department. He has used his extensive experience to build up Bents’ impressive product range. Andrew and his team turn footfall into sales via demonstrations. He is proactive in providing information for blogs and seasonal recommendations and has established an annual Homewares event. He is friendly, approachable and committed to providing advice, and delivering the highest levels of customer service.”
“Alison joined Potters in 2013. She creates such fantastic and imaginative windows that customers come specifically to see them. Alison is an extremely talented cake maker, coming up with inspirational ideas, and sending sugarcraft sales through the roof. Whenever we get a new product in, Alison learns how best to use it so that she can then demonstrate it to customers. She never ceases to amaze: always cheerful, enthusiastic, full of ideas, and eager to learn and share her knowledge.”
Sponsored by As a family company with family values, putting people at the heart of everything we do, Brabantia is proud to support the Retail Employee of the Year Award. These awards recognise outstanding employees that have shown true dedication and often exceed expectations to provide world-class consumer experience. www.brabantia.com .
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2016 Finalists
Most Promising Newcomer Criteria: Nominees should be a new cookshop or housewares business (not including new branches of cookshops), which has opened or started up over the past three years (ie since 1 July 2013). A retailer that has already won Most Promising Newcomer cannot win a second time.
Finalists Cook Central Luxe Cookshop l Cook Central
Prep Cookshop
St Andrews Having opened in March 2014 in the former Pots and Pans site, Cook Central has built up its following of tourists and local shoppers. Tourists are returning from as far as the US thanks to the shop’s product range, product knowledge and friendly customer service. The bright, modern looking shop attracts customers with its themed and seasonal windows.
l Prep Cookshop Stoke Newington
Established in February 2015, Prep Cookshop stocks a design conscious, edited collection, including products that might not be found in larger stores. Prep has become a hub for the community; it is active on social media, and encourages visits from all age groups – including youngsters dressed for Halloween. Prep is now getting national recognition as an independent boutique selling via the online platform, Trouva.
Retro Cookshop Ruby & Scarlet
l Luxe Cookshop Northampton In September 2015, the cookshop opened as a new concession within the home furnishing showroom, Bell of Northampton where its owners also run a lighting concession. The well-presented cookshop provides a wide range of stylish products and is building its name and customer base via involvement with community events and on social media.
l Retro Cookshop
l Ruby & Scarlet
Deal
Felixstowe
Having opened in April 2014, Retro Cookshop’s first two years have been fruitful, gathering lots of fans who appreciate its friendly service and wide stock of housewares and kitchen gifts. The family team benefits from previous cookshop experience and is keen to invigorate the high street, with frequent social media posts to prompt shoppers and showcase new ranges and competitions.
Two friends from corporate backgrounds took a career change to launch the stylish and expansive cookshop, Ruby & Scarlet in November 2015. With a spacious layout, stunning bay windows, bright white fixtures and warm lighting, the store is inviting and easy to navigate. It has already gained a reputation for its product range and friendly team. Initiatives include in-store food tastings from local producers.
Sponsored by OXO is proud to be the sponsor of the Most Promising Newcomer Award. This award recognises and celebrates strong, new businesses entering the housewares market. OXO was founded in 1990 on the philosophy of Universal Design and offers hundreds of products covering many areas of the home, all created based on this principle and to make everyday living easier. www.oxouk.com .
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2016 Finalists
Excellence in Direct Retailing Criteria: Nominees should be retailers of housewares that use one or more non-‘bricks and mortar’ channels as a highly significant or primary route to its consumers. Retail channels may be internet, catalogue, TV or a combination of these.
l Amara Living
l Amazon
l Harts of Stur
Amara strives to bring the very best in luxury home fashion to style-hungry consumers. Having started as an interior design business in 2005, Amara has always been about sharing designer style and expert knowledge. Its Kitchen and Dining collections have grown, showcasing many brands with its stunning visual presentation.
Amazon continues to push the boundaries of online retail with the introduction of ultra fast same day deliveries in some locations and its Amazon Prime Day exclusive member event. With Amazon’s massive array of products (and as an important portal for vendors), consumers can find trends direction when shopping for housewares via The Expert’s Edits.
Harts of Stur has had another productive 12 months, both online and in its store, with customer service a priority for both channels. Harts’ successful Black Friday event set the marker for the retailer’s busiest Christmas and New Year sale period for several years. Harts has now been awarded the Gold Trusted Merchant Accreditation from FeeFo.
l Lakeland
l Prezola
l Shop Direct
Lakeland is providing consumers with plenty of inspiration for healthy eating through its partnership with Davina McCall, with lots of sugar free and low carbs recipe advice as well as her accessible product range. In the UK and beyond, Lakeland promotes its ‘tried and trusted’ formula via its inspiring online, print and store channels.
Launched in 2010, Prezola scooped Best Gift List at the British Wedding Awards 2016. Couples can combine their home and kitchenware gift wish list with honeymoon fund donations and charity giving. The site features 300 top brands including Wedgwood, Le Creuset and KitchenAid and enables couples to request products and brands not already listed.
Shop Direct has seen a fantastic increase of 18% year-on-year, driven by its strong brand portfolio, which includes Very. Consumers are increasingly trading up to branded products as features and benefits have become more important in online retailing. Key full price and promotional events including Black Friday have improved conversion to basket and contributed to growth.
Sponsored by SMART Worldwide is motivated by the creativity of its team and the delight of its clients with all its Modern and Retro lines. The SMART Choice became our passion and it transcends the products’ functionality and elegance. We are thankful to all our clients who have led to our swift expansion and permanent sponsorship of Excellence in Direct Retailing. www.smartworldwidefun.com
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2016 Finalists
Excellence in Retail Training Criteria: This award is for a retailer’s approach to training for its team. This can be an on-going training programme or specific training initiative that has been instigated (or been particularly significant) in the last year.
Finalists Fenwick Brent Cross John Lewis
l Fenwick Brent Cross Training is incorporated into the Cookshop team’s daily early morning meeting, in addition to training sessions most weeks. Supplier training bolsters the team’s expert product knowledge, and staff members often get the chance to take samples home to try out and then pass on. The staff message book is an important means of keeping everyone ‘in the loop.’
l Kitchens, Bath, Bristol
and Cardiff
Kitchens (now part of the Steamer Trading Group, after its acquisition announcement in May) has developed a legendary, multiaward winning training programme over 41 years, incorporating daily 10 minute sessions and weekly one hour sessions. Brand ambassadors receive extra training and responsibility for key brands, and share their knowledge with other staff members.
Kitchens Looses, Norwich Steamer Trading
l John Lewis John Lewis hosts two ‘hands-on’ Cookshop training days a year at the Miele headquarters (one for new and one for more experienced partners) with lots of supplier interaction. Video Conferences take place every three weeks to share information about products. The other key aspect of training is the Selling Academy the web based system where partners can access detailed product information.
l Looses, Norwich
l Steamer Trading
Looses organises evening ‘hands-on’ training sessions featuring several different suppliers - staff members are split into teams to get experience with, for example, different knives and pans. There are also 10-minute training sessions every weekday, and staff members take turns to research and talk about a product or range. Team members are going out to evaluate other stores, as well as participating in supplier training events.
The year’s focus has been to develop expert staff members in key areas, equipped to talk passionately about and demonstrate products to peers and customers. Expert areas so far include: Cookware, Bakeware, Juicing and Blending, and Coffee. For example, The Coffee Expert works closely with key suppliers, as well as baristas from local coffee shops, to understand the art and science of each brewing technique.
Sponsored by Wilton Brands International is a global leader in the cake decorating category. Founded in 1929, our mission is to provide education, inspiration and thoughtfully designed innovative products that help the consumer to create and recreate beautifully decorated cakes and baked treats. For over 85 years Wilton has been teaching cake decorators with its world-renown Wilton Method of Cake Decorating that provides instruction and a proven technique to make cake decorating easier, taught by certified instructors. www.wilton.com .
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2016 Finalists
Excellence in Retail Display (independent)
Criteria: Nominees should be an independent retailer. Window and/or in-store displays which are either specific to one product range or of a more generic nature which demonstrate originality and maximise visual impact.
Finalists Abraxas Borough Kitchen l Abraxas Abraxas’ stores come in different shapes and sizes but each showcase the retailer’s distinctive style from its creative windows to its elegant and homely in-store displays. Abraxas makes use of vintage style shop fixtures and crates, marble tops and rustic polished wood as well as bespoke painted shelving. Striking blocks of product contrast the lifestyle cameos on busily stacked tables.
l Borough Kitchen
Lords
Borough Market, Hampstead and Chiswick
Sands Cookshop The Mistley Kitchen
Appealing to urban cooks, Borough Kitchens’ displays provide opportunities for its products to shine (supported by the retailer’s own explanations of why ranges have been selected). Sleek lines (softened by vases of real flowers), restrained use of colour and tables set ready for dining are typical of the stores’ interiors.
l Lords
l Sands Cookshop
l The Mistley Kitchen
Lords adapts its merchandising to its local settings while remaining true to brand identity. Its large sixth store – in Chorleywood - has uncluttered shelves in simple units, bright lighting, distinctive graphics to ‘signpost’ categories and freestanding units in spacious aisles. The shop’s central area provides seasonal inspiration, such as outdoor living and entertaining.
Penrith
Mistley
Sands’ creative windows include a homemade drink and preserving theme, with a wooden Kilner trolley stacked with bottles and jars, offset by crates and bales of ‘harvest’ straw. Another simple and striking example is a fusion of modern and traditional style kitchenware using one colour, offset with shades of ivory and grey, wooden crates and vintage style timepieces.
The retail area that compliments The Mistley Kitchen’s cookery school provides a tempting array of kitchen tools, tableware and gifts for the home on elegant wooden boxed shelving alongside chunky wood and clean steel presentation tables, with wicker and wire crates, as well as treasures to discover on and around chairs and casually dressed lifestyle tables.
Sponsored by The Meyer Group is delighted to sponsor The Excellence in Housewares Awards, recognising retailers, suppliers and manufacturers for their commitment and dedication to the housewares industry. For more than four decades, Meyer has been a world leader in culinary innovation, bringing premium quality cookware into kitchens all over the world. We’ve built our reputation as a world-class manufacturer on the strength of our design and expertise and a long history of technology and innovation. Our broad portfolio of brands includes Ruffoni, Anolon, Circulon, Raymond Blanc, Prestige and Cake Boss. www.meyergroup.co.uk
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2016 Finalists
Excellence in Retail Display Criteria: Nominees should be a multiple retailer, a department store chain or independent department store. Window and/or in-store displays, which are either specific to one product range or of a more generic nature, which demonstrate originality and maximise visual impact.
(multiple or department store)
Finalists Barkers Home Bentalls l Barkers Home Northallerton Design inspiration for the new look Barkers Home came from as far afield as New York. Different approaches to its Cook, Wine & Dine merchandising ensure a journey of discovery from a professional style kitchen area with its simple stacks of stainless pans near the Aga to inspiring colour themed seasonal lifestyle areas and clusters of displays on upcycled wooden cable spools.
l Bentalls
Lakeland
Kingston Bentalls’ inventive windows include its series of ‘under the seascapes’, featuring treasures caught in nets and partially buried in the sand – cutlery, plates, bowls, mugs, jugs, goblets and glassware. Meanwhile, its ‘Home Sweet Home’ windows lured curious shoppers to peek through the illuminated cut-out letters into room settings, styled in pastel shades.
Steamer Trading Williams & Grifın
l Lakeland
l Steamer Trading
l Williams & Grifın
Lakeland’s display highlights include its refurbished flagship store, Windermere, which includes a state of the art demonstration kitchen (used for display when not in action), impulse purchase baskets and feature boxes around the colourful tillpoints, colour blocked small electricals, offset by bright lighting and a dramatic ceiling. Clear signage and spacious aisles contribute to ease of navigation.
Within a myriad of different store settings or ‘stages’, Steamer Trading’s brand of instore theatre includes stunning backlit bays of mugs and knives, dramatic walls of small electricals, feature tables and pedestals to showcase product collections. Warm lighting and homely table settings offer inspiration and contributes to an inviting atmosphere.
Colchester Williams & Griffin has undergone a dramatic facelift, including the relocation of Cookshop, China and Glass. The department benefits from some stylish new fixtures and fittings, including an impressive Nespresso section. Tables and benches dressed with coordinated collections compliment elegant tableware shelves, while informative graphics include consumer advice on knives selection.
Sponsored by Tefal continuously strives to deliver excellence in non-stick cookware innovation. Likewise we are delighted to be associated with this award for multiples or department stores that seek excellence in retail display. www.tefal.co.uk/ingenio .
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2016 Finalists
Excellence in Retail Initiative Criteria: This award is for a single recent initiative to promote the sale of housewares products and/or raise the profile of the retailer and foster customer loyalty (from any housewares retailer, whether independent or multiple).
Finalists Borough Kitchen Harts of Stur l Borough Kitchen
Kitchens, Bristol
for its Cook School The Schools in Hampstead and Chiswick teach transferrable skills and techniques (rather than being recipe focused) with instructors that are highly qualified chefs. There is a 100% hands-on approach, and the classes encourage two-way discussions (throughout the lesson and while sharing a meal at the end). Students experience how quality tools help them cook.
l Kitchens, Bristol for Shaun in the City
Kitchens sponsored the Shaun the Sheep public arts trail in summer 2015, with ‘Tutti Fruitti’ Shaun outside the shop (raising funds for the children’s hospital). Visitors (including lots of new ones) searched for hidden fruit and vegetables, designed sheep coasters, decorated biscuits and shared photos via social media for Kitchens’ ‘photoflock’ wall. Its window featured ‘wool’ made from spiralised vegetables.
Leekes Upstairs Downstairs
l Harts of Stur for The Mouse Trap Theatre Harts sponsored the Mouse Trap Food Theatre at the Sturminster Cheese Festival for the first time in September 2015. Harts arranged a programme of top local chefs and food experts, punctuated by quizzes and omelette challenges. The theatre encouraged people to visit the store (with vouchers) and coincided with in-store demonstrations, resulting in record sales.
l Leekes
l Upstairs Downstairs
for its Privilege Card
for its Festival Activities
Cardholders enjoy free tea and coffee on weekdays and benefit from exclusive offers, savings and product giveaways. They receive early notification of sales (with invitations to previews), have priority booking for events and can attend exclusive shopping evenings. They are also entered into a free monthly prize drawer to win a £200 gift card and benefit from expert style tips.
Upstairs Downstairs is “taking the shop out to the people,” along with its Cookery Workshop. The retailer added the Shrewsbury Flower Show to its ‘road show’ earlier this year, raising its profile with a 30 minute cookery demonstration (and handing out thousands of cards). Upstairs Downstairs’ presence at local Food Festivals includes popular hands-on knives skills lessons.
Sponsored by DKB is proud to sponsor this year’s Excellence in Housewares Awards. We are working in an industry which needs constant innovation and thought leadership to succeed, but it is equally important that we take time to recognise everyone’s achievements and efforts be they within the retail or supply sectors. We wish everyone who has entered the best of luck and look forward to celebrating with you all on the night. www.dkbrands.com
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2016 Finalists
Excellence in Non-Specialist Criteria: Nominees should have in excess of four stores, and stock housewares as part of their selection of goods. This includes supermarkets, home improvement stores, garden centres, home furnishing stores and general stores (but does not include department stores). The award is for excellence across the retail spectrum including product range, marketing and promotion, display and (if relevant) multi-channel retailing. Achievement in improving sales, profitability and/or footfall over the last year.
Multiple Retailing Finalists
Blue Diamond Group Collectables l Blue Diamond Group
Dunelm
Blue Diamond’s flagship site at Trentham Gardens has undergone a stylish makeover in the past year. With 17 sites, the Group is the third largest garden centre retail group in the UK, and its Home departments take pride in bringing a point of difference to consumers, both in brand offering and with beautiful presentation including lifestyle housewares merchandising.
Leekes Robert Dyas
l Collectables With seven stores in the North East (including its flagship in the Metro Centre, Gateshead) and online, Collectables has reinvented its business, with a fresh focus that embraces kitchen and dining, alongside home fragrances and a wide variety of gifts. The new direction reflects the increasing popularity of practical gifts for the home in recent years.
l Dunelm
l Leekes
l Robert Dyas
Passionate about value for money and great customer service, Dunelm has developed into a market leader for homewares, with over 150 stores and more planned throughout 2016 and 2017. It is also trialling new concepts for store layout, bringing its Kitchen area to the fore, and rolling out new displays that make the shopping experience easier and more inspiring.
The family owned business with over 115 years of trading history operates five home department stores in Coventry, Bilston, Llantrisant, Cross Hands and Melksham,. Stores are benefiting from the positioning of Cookshop at the front of the store, and the group is encouraging customer loyalty with its Privilege Card and via cookery demonstrations and special events.
With its unrivalled position on a multitude of high streets (a total of 95 stores and over 140 years of trading history), Robert Dyas has now embarked on a fresh focus on its kitchenware offering as well as its in-store presentation. The retailer has shown improved year-on-year results and has been investing in marketing and promotional initiatives.
Sponsored by Born from a passion to innovate, Camelbak has built its reputation by engineering products that exceed customer expectations for quality and durability and are proud of its Got Your Bak™ Lifetime Guarantee. We are therefore delighted to be a sponsor of the Awards, honouring excellence in our industry. www.camelbak.com .
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2016 Finalists
Excellence in Specialist Retailing (multiples and large independents) Criteria: Nominees should be a specialist retailer (other than a department store chain) with three stores plus an online store, or four or more stores. They should demonstrate excellence in areas across the retail spectrum including: product range, product knowledge, staff training, customer care, marketing and promotion, display and (if relevant) multi-channel retailing. Achievement in improving sales, profitability and/or footfall.
Finalists Abraxas Kitchens l Kitchens
Lakeland l Abraxas Abraxas’ branches in Weedon’s Heart of the Shires Shopping Village, Rugby, Northampton and Banbury are all unique settings but share the retailer’s strong brand identity, with beautiful displays and knowledgeable service. The character of the retailer (established 20 years ago) is echoed in its web store, with its quirky graphics and recipe ideas.
With stores in Bath, Bristol and Cardiff, Kitchens Cookshop has traded for over 40 years, with a strong reputation for excellent training and outstanding service. It encourages footfall to stores and online via competitions and events. Its online store was re-launched last September and includes product guides and hundreds of recipes. In May, Steamer Trading announced its acquisition of Kitchens.
Lords Steamer Trading
l Lakeland
l Lords
l Steamer Trading
Renowned for its wide range and proactive buying, Lakeland has been putting kitchenware into the national psyche for over 50 years via its iconic catelogue, stores and media interaction. Following major investment in its distribution hub and the opening of international stores, recent developments include the £1 million Windermere makeover with its state of the art kitchen hub.
Lords’ sixth store (Chorleywood) was rebranded after refurbishment earlier this year - bright, open and easy to navigate. Each store is tailored to its locality in terms of looks and stock. Lords takes pride in friendly service and free home delivery, champions high streets and supports community causes, besides attracting wider sales via its long established ecommerce site.
Over 30 years old, and with 38 Steamer Trading Cooskhop stores, the expanding retailer acquired heritage brand, Divermenti and its celebrated cookery school earlier this year and announced the acquisition of Kitchens Cookshop in Bath, Bristol and Cardiff. Steamer styles itself as a stunningly presented local specialist in each of its varied locations, with an informative and inspiring online platform.
Sponsored by KitchenAid is proud to sponsor the Excellence in Housewares Awards 2016, which celebrate the accomplishments of both retailers and suppliers who set an exemplary standard for the industry. KitchenAid revolutionised food preparation in 1919, setting the standard in the small domestic appliance market for reliability, flawless performance and timeless design. www.kitchenaid.co.uk
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2016 Finalists
Best Department Store
(independent)
Criteria: Nominees should be an individual independent department store or branch of a small group of up to three stores. Excellence in areas across the retail spectrum, including: product range, product knowledge, staff training, customer care, marketing and promotion, display and (if relevant) multi-channel retailing. Achievement in improving sales, profitability and/or footfall.
l Bakers and Larners
l Barker’s Home
Holt
Northallerton
York
The furnishing and lifestyle store on the outskirts of the town (which also houses the renowned Barkers department store) has undergone a £3million redevelopment. The result is a stunning new look store that is twice as large (60,000 square feet). It is has a new Cook, Wine & Dine section, introducing a wide range of exciting brands in a stylish setting.
Situated in the heart of historic York, Barnitts is one of the city’s largest independent department stores, with 45,000 square feet of retail space dedicated to the home and garden. The family owned store started with over 100 years of trading history has expanded into neighbouring buildings and has a reputation for its friendly, helpful service.
Cookshop sales and margins have increased significantly thanks to the department’s hard working team and introduction of new ranges. The department’s Complete Kitchen section continues to add theatre, with regular cooking demonstrations and kitchenware demonstrations by TV’s Malcolm Harradine. Bakers and Larners proudly supports local charities.
l Barnitts
l Dawsons
l Housing Units
l Jarrold
Skipton and Clitheroe
Manchester
Norwich
Dawsons Department Store is a family owned business located in the centre of the market town of Clitheroe (for more than 30 years, where it has grown to be a leading independent for the area) and its newer store in Skipton. The retailer’s eCookshop is renowned for its good service, promotional campaigns and customer engagement.
In its 69th year of trading and with over 120,000 square feet including housewares, Housing Units is the leading home furnishing centre of the north, attracting a million visitors a year. It prides itself on exceptional service, including top hatted doormen, and is proactive with demonstrations and marketing, including glamorous TV advertising that features staff as extras.
Established in 1823, the family-owned store is one of Norwich’s renowned landmarks and offers a unique and contemporary shopping experience with a sense of heritage. Jarrold’s comprehensively stocked and well presented kitchenware, tabletop and small electricals department hosts regular demonstrations, featuring local chefs, and benefits from its proximity to the popular delicatessen.
Sponsored by
The British Independent Retailers Association (bira) is the UK’s leading trade association representing thousands of independent retailers across the retail sector. Its aim is to protect, promote and further the interests of UK independent retailers and suppliers including independent department stores. They are often the lifeblood of a town, drawing customers into their towns for the benefit of other retailers too. bira is supporting this award to give industry recognition and public reward to these outstanding stores and the inspiring people behind them. www.bira.co.uk .
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2016 Finalists
Best Department Store Criteria: Nominees should be a specific branch of a department store chain or group of above three stores (including members of the Fenwick Group). Excellence in areas across the retail spectrum, including: product range, product knowledge, staff training, customer care, marketing and promotion, display and (if relevant) multi-channel retailing. Achievement in improving sales, profitability and/or footfall.
(multiple branch or group member)
l Bentalls
l De Gruchy
Kingston-upon-Thames
l Fenwick
Jersey
Brent Cross
Multi-award winning Bentalls brings kitchenware to life with its Living Kitchen demonstration area and prides itself on its in-store presentation. The store’s innovative window displays often showcase housewares products in inventive ways, including recent ‘under sea treasures’ (with tableware caught up in nets and nestling in the seabed).
Acquired by Ulster Stores Group in 2006, de Gruchy is one of the oldest department store retailers in the UK and Channel Islands, celebrating over 200 years of trading in Jersey. It occupies a prime space in St Helier’s main shopping street and its kitchenware department offers a wide selection from many leading brands.
Last year’s Best Department Store winner following the major refurbishment of its Cooking and Small Electricals, Fenwick Brent Cross boasts elegant new fixtures and engaging, end of aisle information screens. Fenwick Brent Cross hosts in-store events, and makes training a priority for its enthusiastic team.
l Fenwick
l John Lewis
l Williams & Grifın
Newcastle
Birmingham
Colchester
John Lewis, Birmingham is the division's first new full-line department store to open in four years. It is one of the largest stores and a regional flagship, bringing together real innovation in design and retail display. A demonstration kitchen is incorporated into the Cookshop area, adding theatre to the shopfloor and bringing the assortment to life for customers.
Part of the Fenwick Group since 2008, Williams & Griffin has just undergone a £30million refurbishment, expanding the store’s overall space by 50%, and incorporating an airy, bright large central atrium, bathed in natural light. Now on the third floor, the Cookshop, Dining and Small Electricals department has worked closely with suppliers to create it stylish new look.
Founded in 1882, Fenwick Newcastle is a retail flagship. The store attracts North East foodies with its spectacular Foodhall, which, following its recent multi-million pound redevelopment, offers a world class retail and dining experience. Those purchasing ingredients can pick up all they need for preparation and serving in the immaculately presented Cookshop, Dining and Electrical departments.
Sponsored by Since 2003 Joseph Joseph has become a global leader for distinctive, innovative and functional products for the home. As a brand born in the UK with a strong focus on retail, it is proud to sponsor this category and recognise the hard work and creativity of all the nominees. www.josephjoseph.com .
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2016 Finalists
CHA Retailer of The Year Criteria: Nominees must be independent CHA members (currently and through to 2017). Excellence in areas across the retail spectrum, including: product range, product knowledge, staff training, customer care, marketing and promotion and display (and - if relevant - multi-channel retailing.)
l Abraxas
l Barnitts
Beautifully crafted shops vary from the upper floor of a barn at Weedon’s Heart of the Shires Shopping Village to the narrow, two-storey historic site in Banbury’s market place, as well as its branches in Rugby and Northampton. Abraxas embraces stylish presentation, a wide range of stock from gadgets to electricals, and teams of knowledgeable staff.
York
Norwich
In the heart of historic York, the family run independent department has become one of the city’s much-loved destinations. Having steadily expanded into neighbouring premises, Barnitts prides itself on offering everything for the home and garden, including well-stocked and neatly presented kitchenware, tableware, utility and small electrical appliances.
Tucked away in a historic courtyard and having traded for over 200 years, Looses’ excellent selection of kitchenware includes an upper floor devoted to everything needed for baking and cake creation. It even has a personalised printed ribbon service. Its fresh focus on staff excellence includes recognising staff members’ achievements.
l Lords
l Potters Cookshop
l Trevor Mottram
Its rebranding as Lords at Home complete, and with six stores in and around London, in March this year the family-run business won the prestigious international housewares retailing accolade, gia (Global Innovation Award) Honoree, and in May won the UK’s independent retailing crown of bira retailer of the year. Lords varies its presentation of cookware and utility according to its location.
Hockley
Tunbridge Wells
Potters Cookshop went from being Most Promising Newcomer in 2014 to CHA Retailer of the Year in 2015 and continues to grow. It proactively engages customers with regular demonstrations and events – including taking the shop into the community with its recent sponsorship of the Hockley Wild Wood event. Customers make a beeline to come and see its inventive displays.
Situated in the historic pedestrian area of The Pantiles, and blending heritage with contemporary inside, Trevor Mottram is renowned for its comprehensive stock, culinary knowledge and extensive kitchenware for everyone including devoted chefs and specialists. The store celebrated its 40th year last year, with an anniversary offer for its customers over 40 weeks.
l Looses
Sponsored by Iconic cookware brand Le Creuset is recognised worldwide for market-leading, premium cookware ranges including enamelled cast iron, 3-ply Stainless Steel, Toughened Non-Stick, oven-to-table stoneware, plus kitchen tools, textiles and wine accessories. With innovation and uncompromising quality at the forefront of the brand’s success, Le Creuset is delighted to sponsor the CHA Retailer of the Year Award 2016, recognising excellence and uncompromising performance in all aspects of retailing. www.lecreuset.co.uk.
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2016 Finalists
Excellence in Cookware Criteria: All cookware and bakeware products in metals, glass, ceramic, silicone, plastic or any other material, which were launched at UK retail or modified between June 2015 and June 2016.
l 3-ply Stainless Steel 30cm Non-Stick Frying Pan
l Eaziglide Neverstick 2 from Imperial International
from DKB
from Le Creuset
Imperial makes its titanium reinforced toughened aluminium Eaziglide Neverstick2 cookware specifically to make life easier. The patented Neverstick2 ‘seven times stronger’ technology lasts much longer than conventional coatings, resulting in a truly spectacular cooking surface which is incredibly easy to clean and allows you to cook with no oil or butter for a healthier lifestyle.
Launched this year, this new bakeware range from Jamie Oliver features unique and innovative solutions to make perfect bakes and cakes – the Jamie way! Featuring springform cake tins which have been redesigned to create a unique ‘straight wall’ frame which leaves no impression on your cake, to tart tins with wide, pronounced flutes and a generous deep base. Presented in a fresh and stylish harbour blue non stick coating.
The Le Creuset 3-ply Stainless Steel 30cm Frying Pan features the brand’s ultimate nonstick coating. Metal utensil safe, this tough, abrasion-resistant coating system releases food effortlessly time after time. The larger size is perfect for family meals or when cooking for entertaining. The highly-efficient, multi-layer construction means heat spreads evenly throughout the entire pan for perfect cooking results.
l M-Cuisine from Joseph Joseph One of the main problems people encounter when heating food in a microwave is that the container used can become very hot. MCuisine™ cool-touch products have been specifically designed to solve this. They have a double-walled construction that ensures the outside surface remains cool after heating. Splash-proof lids with steam vents help reduce mess and their stylish design means they can be taken straight to the table.
l Perfect Slice Bakeware with Portion Control from BergHOFF BergHOFF’s innovative Perfect Slice bakeware features a patented slicing tool and portion control markings inside the pan – perfect for uniform-size servings. The Ferno Green non-stick interior is healthier for the family and better for the environment too. There are six baking pans available in this inventive bakeware range.
l Jamie Oliver Bakeware
l Prestige Stone Quartz from Meyer Group Prestige’s Stone Quartz premium performance cookware is for the health conscious cook. The durable cast aluminium range heats quickly and evenly so everyday favourites can be made the low fat way. This eye-catching range features a speckled nonstick, anti-scratch interior which releases food easily and is easy to clean. It is also PFOA free so it’s super healthy too.
Sponsored by
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bira direct is passionate about serving the cookshop industry and supporting the CHA. So it is with pride that we sponsor the Excellence in Cookware Award for 2016. Cookware is a fundamental category for cookshops and housewares retailers, and we're pleased to reward those who are committed to innovation and good products. Good luck to all the finalists and special thanks to all those who continue to support bira direct and the independent retailer, especially the retail and supplier members of the CHA. www.biradirect.co.uk .
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2016 Finalists
Top Tool or Gadget Criteria: Any gadget, tool, utensil or range of the same - whether practical, aesthetic or fun (includes mills), which were launched at UK retail or modified between June 2015 and June 2016.
l Gefu Spirelli 2.0
l Big Fork
from Haus
from New Soda Big Fork is an 11 inch cooking, barbequing and serving fork perfect for use as a turner, but with just-sharp-enough ‘prongs’ to grab and flip steaks, turn roasts and generally move stuff around when cooking. It is great at taking baked potatoes out of the oven and serving spaghetti. Buy two and you have the perfect salad servers or roast meat lifters. Big Fork is perfectly balanced as it has a full stainless steel ‘tang’ that extends all the way into the handle.
Liven up salads and stir-frys with the Spirelli 2.0! The newest edition of GEFU’s spiralizing family has the same principle as the Original Spirelli, with a pencil-sharpening style of slicing. The new version comes with an attachable finger-guard, making it easier to use and ensuring efficient use of the veg.
l Jamie Oliver Baking Tools
l Omelit
from DKB Complementing the bakeware range are 14 thoughtfully designed baking tools, each item having been approved by Jamie including subtle features that true baking enthusiasts will love. Every item has been specifically designed to work with the bakeware and features unique harbour blue detailing - even the cake slice has been developed to Jamie’s food nutritionists’ recommended size for a portion of cake!
from Eddingtons The Omelit provides the easiest and healthiest way to prepare an omelette. It’s a non-stick liner that allows omelettes to be made without adding extra fat or oil to your frying pan. The clever design also allows omelettes to be easily folded prior to serving. The Omelit will enable you to easily create healthy and delicious omelettes, crêpes or pancakes; for breakfast, lunch or supper. The Omelit is reusable, simply wash in warm water after use. Fits a 20cm frying pan.
l Healthy Eating Collection from Kitchen Craft New items include the Manual Juicer, to capitalise on the cold press juicing craze, The Manual Puree Maker and 5-in-1 Manual Food Processor. Kitchen Craft’s dedicated Healthy Eating range includes tools and gadgets which make it easy for retailers to deliver the growing demand.
l OXO Good Grips Hand Held Spiraliser from OXO With a few twists, turn your favourite fruit or vegetable into uniform, spaghetti-like strands. The open-blade design accommodates long vegetables like courgette or carrot and round vegetables like beetroot or potatoes. When you get down to the end of a vegetable, the food holder keeps your hands safe; it also acts as a storage cap.
Sponsored by The Cookshop and Housewares Association is delighted to sponsor the Top Tool and Gadget Award at this year’s awards. Innovative kitchen tools and gadgets are designed each year, many of which become essential kitchen items and we are thrilled to celebrate the work and creativity that goes into them. The Cookshop and Housewares Association is proud to represent more than 800 cookshop, housewares and gift retailers who sell all shapes and sizes of gadgets and we wish all the finalists the best of luck. .
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2016 Finalists
Plugged-In Award Criteria: All products which have an electrical plug and whose use is concerned with the processing of food/drink or the carrying out of household tasks, and were launched or modified between June 2015 and June 2016.
l Boss To Go
l Fast Slow Pro
from Sage
from Sage
The Boss To Go™ is a Personal Blender with a powerful 1000 watt motor and Sage's Kinetix blending action to blend up to 42% finer, making boosting nutrition more enjoyable than ever. The unique Smooth Edge Tumblers have no sharp external threads or notches around the rim so you get a nicer drinking experience.
The Fast Slow Pro™ is a multi-cooker with pressure and slow cook menus that automatically adjust time, temperature and pressure between fast and slow cooking. Dual sensors at the top and bottom monitor ingredients for more accurate temperature and pressure control, while the hands-free steam release automatically varies across foods to maximise flavour and texture.
l Salter Nutri-Pro 1200
l Tefal Access Steam Hand Held Garment Steamer
from Ultimate Products The Salter Nutri Pro 1200 is a sleek and stylish personal blender that creates delicious juices and smoothies in next to no time. The 1200 W motor makes it one of the most powerful blenders on the market and the multipurpose blade design enables maximum vitamin and nutrient release, perfect for a healthier lifestyle on the go.
from Groupe SEB This hand-held gadget is perfect for quick touch ups on your garments and being small in size makes it portable and easy to store anywhere in the home or even pack into a suitcase. But don’t let its size fool you – the finish is nothing less than professional with 22g/min and 1500W power.
l Long Slot Lite Toaster from Dualit The Dualit Long Slot Lite Toaster features extra long 260mm slots for a wider range of bread types to be toasted. Ideal for artisan, oversized sliced breads and home-made loaves, it benefits from a high wattage (1700-2000) for faster toasting and Dualit’s patented Perfect Toast Technology for consistent, golden brown slices.
l Tefal Cuisine Companion from Groupe SEB More than just a cooking-capable food processor, Tefal’s Cuisine Companion is like your very own personal sous chef, with five attachments and cooking capabilities. Ideal for: kneading or sautéing, whipping or steaming, crushing or coarsely puréeing and much more…Impressive cuisine at the touch of a button.
Sponsored by Specialist trade shows Exclusively Housewares and Exclusively Electrical take place every June at the Business Design Centre in Islington, London. Focused on providing the very best UK overview of what's new and available in housewares, kitchen and small electrical appliances, the shows are delighted to be part of Excellence in Housewares and sponsor the Plugged-In award category. www.exclusivelyelectrical.co.uk .
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2016 Finalists
Cutting Edge Award Criteria: All knives, scissors, cutting equipment, allied storage items, chopping boards and sharpeners, which were launched at UK retail or modified between June 2015 and June 2016.
l Anysharp Pro from Aydya The AnySharp Pro uniquely rejuvenates knives safely and hands-free. AnySharp has an all-metal body, a patented, powerful suction PowerGrip and comes in nine classic colours. A few light strokes, and in seconds the knife is as sharp as new! The diamondhoned tungsten carbide sharpening tools also sharpen serrated blades.
l Groovetech from Dexam A new range of knives with patented innovation technology which creates airflow between the grooves to prevent sticking and enable an easier cut. Perfect for cutting fresh bread, tomatoes, cheese and frozen food. Naturally non-stick, without a chemical coating. It won't leave grooves in your food, as the blade has a straight edge.
l Architec Rectangular Concave Board from PHA KitchEssentials There is no need to separate meat from its juices again. Architec’s Rectangular concave cutting board, made from Acacia wood, enables the meat to remain in its juices while carving. The shallow well collects the juices, keeping the meat succulent and tender. Four gripper feet keep the board in place, suitable for all cutlery.
l Sophie Conran Beech Cutting Boards from T&G The new Sophie Conran for T&G range of boards reflect Sophie’s love of cooking, entertaining and all things beautiful. The boards are manufactured using traditional techniques, but are finished using laser engraving, which allows the final detail in the design. Each of the boards is made from FSC Certified natural beech and come beautifully gift boxed, making the perfect present!
l Compact Knife Block Set from Robert Welch Designs
The Compact knife block’s classic, spacesaving design makes it a practical addition to any kitchen worktop. Made from oak and supplied with four essential kitchen knives as well as one pair of Signature Household Scissors. Consists of: Signature Bread Knife 22cm, Signature Cooks Knife 16cm, Signature Kitchen Knife 14cm, Signature Vegetable/Paring Knife 10cm and Compact Knife Block.
l Wüsthof Pocket Knife Sharpener from Haus Farewell to blunt knives with the release of Wüsthof’s new compact knife sharpener. The ‘to go’ sharpener is the ideal solution for keeping your knives sharp - wherever you may be. The handy size means it is small enough to include within even the lightest of packing for your self-catering adventures. You can choose from two levels of sharpening: Coarse and Fine.
Sponsored by Launched in September 1990, Autumn Fair is celebrated as the season’s number one gift and home trade event. With an impressive 30,000 visitors and 1,400+ exhibitors from the UK and overseas, Autumn Fair is the perfect event to discover new and exclusive products and network with other forward thinking retailers. www.springfair.com / www.autumnfair.com .
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2016 Finalists
Excellence in Homewares Criteria: Kitchenware products not covered in other categories that assist in preparation of food and drink, such as storage containers, scales, measuring equipment and household products that assist in cleaning, laundry, utility storage and waste disposal, which were launched at UK retail or modified between June 2015 and June 2016.
l Cole & Mason Fresh Herb Range from DKB The range of Fresh Herbs products from Cole & Mason are uniquely designed to make herbs (whether cut or potted) last longer than traditional storing methods. The range features a Cut Herb Keeper which is designed to keep multiple cut herbs fresh, while minimising damage to the leaves, and two sizes of Potted Herb Keepers, which feature a unique hydro felt pad that is in constant contact with the plant.
l Dual Compartment Pedal Bin with Liner Pocket
l Lovello
from simplehuman
With soft, smooth lines and retro styling across three colourways - Scarlet, Midnight and Vanilla - Lovello is a striking range of kitchen storageware. Featuring elevated bases, raised mirror polished lettering and smooth space effective curved contours, this collection is designed in a style that truly stands out to make a statement in the kitchen.
simplehuman’s dual compartment pedal bin makes it easy to neatly sort rubbish and recyclables in one space-efficient space. On one side, it features an innovative 'liner pocket' that stores and dispenses liners from inside for a faster liner change. The other side has a convenient handled bucket for easy lifting and disposal of recyclables.
from Kitchen Craft
l OXO Good Grips GreenSaver Produce Keepers
l Paul Hollywood Collection
l Zyliss Fresh Storage
from Kitchen Craft
from DKB
from OXO
Kitchen Craft’s new Paul Hollywood Collection is the epitome of Paul’s unequivocal expertise in baking, partnered with Kitchen Craft’s history in creating highly innovative, commercial products. The result is a unique collection including baking accessories, which are both desirable and functional - certainly not just any ordinary baking kit!
Waste less, save more with OXO’s innovative new Greensaver™ Collection. A revolutionary new carbon activated system, the Greensaver™ range keeps your produce fresher for longer. Features activated carbon filters that trap and absorb ethylene gas, plus removable baskets that promote proper airflow and vents for maintaining optimum humidity for different types of produce. Baskets can also be used as colanders for rinsing.
Brand new for 2016 is the Food Storage range Zyliss Fresh. This range includes a revolutionary permanent seal which keeps food fresh for up to 2x longer (than when stored in supermarket packaging). Proven to be 100% leak proof and 100% mould and mildew resistant with robust clips which securely fasten onto the base, the range is available with plastic or oven safe glass bases.
Sponsored by
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The International Housewares Association (IHA) is a not-for-profit, full-service association committed to maximising the success of the home and housewares industry. Owned and operated by the IHA, the International Home + Housewares Show in Chicago features more than 2,200 exhibitors from over 40 countries and more than 62,000 total attendees from over 125 countries. The Show is a leading marketplace to source market-driven innovative housewares and homegoods products, designs and trends. www.housewares.org .
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2016 Finalists
Top of The Table Criteria: All tableware, glassware, tabletop accessories, serveware and tabletop textile products, which were launched at UK retail or modified between June 2015 and June 2016.
l Limbrey Collection
l Celebrate Collection from LSA International Sophisticated, elegant and with a hint of glamour, this exceptional collection of handmade drinkware captures the spirit of celebration. Tall-stemmed statement champagne and cocktail glasses complement the authoritative design of the collection's champagne buckets. All gift boxed in photographic packaging printed with the LSA International signature 5 ZERO cocktail recipe - exclusively developed in celebration of LSA’s 50th year.
l Masterclass Artesà
from Robert Welch Designs
from Kitchen Craft
With echoes of classic mid-century design, the Limbrey range is inspired by and named after John Limbrey, silversmith and model maker, who worked with Robert Welch for over 40 years. The contrast of mirror polished 18/10 stainless steel and warm walnut accentuates the pleasing shape of the products.
The latest Gourmet Dining pieces to be added to the exquisite Artesà collection perfectly embrace current trends, from gastro pub style serving to rustic presentation and gourmet sharing, in a beautiful blend of crafted natural materials which is both functional and striking. Good times guaranteed!
l Natural Canvas Tableware
l Party Fondue Mr Big
l Whisky Collection
from Denby
from Boska Holland Cheesewares
from LSA International
The versatile range designed for modern living. Made in England and hand crafted by skilled artisans, Natural Canvas offers all the beauty and benefits of Denby stoneware with all the appeal and simplicity of white. The unique and rich glaze gives warmth as well as durability and makes every piece unique.
Party fondue set Mr. Big is designed especially for parties and festivities. This fondue set has a super huge pot for no less than 6.5 litres of cheese, made of fireproof ceramics and an oak wood handle. The set comes with three burners and 12 fondue forks. Mr. Big doesn’t need any streamers to start its own party!
Meaning ‘lively water’ in ancient Gaelic, whisky has been distilled for hundreds of years. Echoing these time-honoured traditions, this collection of drinkware has been expertly mouthblown using centuries-old techniques. The regional differences so characteristic of whisky are represented in the collection’s range of shapes and names. Presented with solid walnut accessories, each piece is presented in premium, bespoke packaging to make an ideal gift for whisky connoisseurs.
Sponsored by Ambiente (10-14 February 2017) is the world’s leading international consumer goods trade fair for Dining, Living & Giving. Annually, the industry meets up in Frankfurt am Main to establish new and rebuild existing business contacts. Around 136,000 trade visitors discover inspiration for their product assortments from over 4,300 international exhibitors for the coming year at Ambiente. www.ambiente.messefrankfurt.com .
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2016 Finalists
The Innovation in Product Award Criteria: A new innovative product or any innovation that demonstrates improved functionality to an existing product. The innovation must be launched between June 2015 and June 2016.
l Artisan Cook Processor from KitchenAid The KitchenAid Artisan Cook Processor is an intelligent all-in-one appliance with six Pre-Programmed Cooking Modes enabling the user to boil, fry, stew, steam, purée and make dough – all at the touch of a button. The Cook Processor has a generous 4.5 litre stainless steel pot and the patented StirAssit paddle gently flips and stirs for even results.
l Thermos Dual Compartment Food Flask from BHL The Dual Compartment Food Flask is the latest innovation from Thermos, which lets you enjoy hot and cold food on the go while carrying one convenient container. The durable stainless steel vacuum container on the bottom will keep your food hot even while being refrigerated, while the top Eastman Tritan container is great for salad or fruit.
l Cole & Mason Fresh Herb Range
l OXO Good Grips Greensaver Produce Keepers
from DKB
from OXO
The range of Fresh Herbs products from Cole & Mason are uniquely designed to make herbs (whether cut or potted) last longer than traditional storing methods. The range features a Cut Herb Keeper which is designed to keep multiple cut herbs fresh, while minimising damage to the leaves, and two sizes of Potted Herb Keepers, which feature a unique hydro felt pad that is in constant contact with the plant.
Waste less, save more with OXO’s innovative new Greensaver™ Collection. A revolutionary new carbon activated system, the Greensaver™ range keeps your produce fresher for longer. Features activated carbon filters that trap and absorb ethylene gas, plus removable baskets that promote proper airflow and vents for maintaining optimum humidity for different types of produce. Baskets can also be used as colanders for rinsing.
l Vacu Vin Swirling Carafe from International Innovation Company The Swirling Carafe by Vacu Vin lets your wine breathe, as it swirls and turns elegantly inside the beautiful decanter. The unique cork base works as a turning platform, and the recess in the base of the decanter ensures that it stays in place. A gentle push sends the carafe into a hypnotic spin, and the wine gently rolling – adding a new dimension to wine drinking.
l Zyliss Swift Dry Salad Spinner from DKB The Swift Dry Salad Spinner from Zyliss is proven to dry salad leaves 25% faster than its competitors. With its unique shaped basket, salad leaves are disrupted as it spins, which, when combined with the multiple shaped airvents, increases its efficiency. The one handed operation lever rotates the basket and features a stop button and locking mechanism for storage.
Sponsored by Since its launch in January 2012, Top Drawer | Home has changed the exhibiting landscape for designled homewares, attracting key brands, increasing in size and significantly growing visitor numbers. Top Drawer's AW and SS editions (11-13 September 2016 and 15-17 January 2017) are now integral to the housewares buying calendar. topdrawer.co.uk/home .
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2016 Finalists
The Icon Award Criteria: Classic housewares products that have withstood the test of time. Products can only win this award once, after which they join the Icon Gallery. Previous winners of this Award are the Dualit toaster, the Ceramic Pestle and Mortar, the traditional Cafetière, the Pyrex Jug, the KitchenAid mixer, the TG Green Cornish Blue Dreadnought Jug, Le Creuset Cocotte, the Kenwood Chef, the Mason Cash mixing bowl, the Krisk Bean Slicer, Emma Bridgewater Half Pint Mug, the Magimix Food Processor, the Chichester Carving Tray, the Tala Conical Measuring Jug, the Bialetti Moka Espresso Stovetop and Kilner Jars from Rayware.
l 50L Touch Bin
l Orange Handled Scissors
from Brabantia
from Fiskars
l Global Knives from Grunwerg
Interior design brand Brabantia shows it’s in touch with trends and domestic needs alike, by refining the design of its classic Touch Bin 50L. This much-loved bin now sports a new smooth lid design and improved opening and closing.
Over 365 years of history are proof of Fiskars’ commitment to quality. Fiskars products are ingeniously functional, uniquely user-friendly, impressively long lasting and aesthetically iconic. Since 1967, Fiskars has sold over a billion pairs of orange-handled scissors and look forward to celebrating their 50th birthday next year.
Last year Global Knives celebrated 30 years of success and the brand is very proud to have, now three generations of knives which include the Global Classic, Global Ni and Global SAI. Throughout the years, Global has won numerous awards for its iconic, timeless design and sharp blade, and the brand continues to create high competition among the best knives in the world.
l OXO Good Grips Y Peeler
l Prestige Pressure Cooker
l SodaStream Drinks Maker
from OXO
from Meyer Group
from SodaStream
Named for its shape, the Y Peeler features a sharp, stainless steel blade that glides through even the toughest fruit and vegetable skins with ease. The soft, comfortable handle cushions your hand as you peel, and is nonslip, even when your hands are wet.
No one knows more about pressure cookers than Prestige. This versatile kitchen tool is a safe, fast and healthy way of prepping and cooking a wide variety of foods, making it an asset to any kitchen. Meals cook up to 70% faster and this healthy method of cooking retains vitamins and nutrients while saving energy for faster cooking. Prestige’s latest innovation in pressure cookers is the non-stick hard anodized 6L model.
The SodaStream machine has captured the aspirations of multiple generations. It has come a long way from its original heyday in the 1970s and 1980s in terms of its styling and premium performance, but it continues to do what is has always done: transforming ordinary tap water into sparkling water and refreshing sparking drinks at the touch of a button.
Sponsored by Salter is proud to celebrate great British design and innovation since 1760 and a decade of sponsorship for the Excellence in Housewares Icon award. Congratulations to all the nominees. The winner will join one of the most prestigious clubs in the housewares industry achieving iconic status. www.salterhousewares.co.uk .
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2016 Finalists
The Supplier Awards Criteria: To arrive at the ďŹ nalists (and winners) for these three awards, PH sent out 1,000 nomination forms to housewares retailers asking them to state which housewares suppliers they feel are the tops when it comes to marketing, innovation and service.
Excellence In Marketing Award Criteria: A supplier that has demonstrated excellence in marketing over the past year, resulting in increased sales and/or brand awareness. This can be for a speciďŹ c campaign or for on-going strategies over the last year, and can include advertising in all its forms, public relations activities, point of sale and in-store promotional material.
Excellence In Innovation Award Criteria: A supplier that has achieved excellence in innovation and product development over the past year.
Excellence In Service Award Criteria: A supplier that has excelled itself in providing a great service to the housewares retailer over the past year.
Sponsored by BHETA is the leading trade association for suppliers to the housewares industry. We are delighted to be sponsoring these very important awards as we do believe that Excellence in Service, Marketing and Innovation is what makes good suppliers great. Congratulations to all those companies who have been nominated. www.bheta.co.uk .
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2016 Finalists
Honorary Achievement Criteria: This very special award is presented to an individual who has contributed greatly to the UK housewares industry. Nominations are invited from across the industry.
Who will be the winner this year? Roll of honour of previous winners 2015 2014 2013 2012 2011 -
Leslie Gort Barton, ceo, Dualit Richard Plant, sales director, Kitchen Craft Paul Woolley, managing director, bira direct Nicky Foster, managing director, Kitchens Patrick Gardner, managing director, T&G Woodware 2010 - Martin, Sam and Julian Rayner, directors, Lakeland 2009 - David Phillips, co founder, Steamer Trading 2008 - Peter Battersby, founder and chairman of Typhoon 2007 - Kate Carrick, former housewares buyer of JLP 2006 - Jonathan Swift, former md of the CHA 2005 - Paul Wright, md of Meyer Group 2004 - David Parkes, housewares controller, AIS 2003 - John Lennon, md, Brabantia 2002 - Pam Plant, housewares director, BHETA 2001 - Frank Picken, agent/distributor 2000 - Gary Gordon, joint owner, Kitchen Kapers
Sponsored by
Above: Last year’s winner Leslie GortBarton, ceo, Dualit, accepting the Honorary Achievement Award from Richard Plant, sales director of Kitchen Craft.
The 166 years of knowledge and experience we have in our industry ensures we continually design, develop and deliver products and service we know our customers want, need and desire. Dedication and commitment to our industry is what keeps it ticking and for that reason we are, again, delighted to be sponsoring this elite award, which recognises the outstanding contribution afforded to our industry by an individual. www.kitchencraft.co.uk .
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Market focus Left: Jamie Oliver bakeware from DKB has stunning packaging, with recipe photography from the same photographers as Jamie’s cookbooks. Jamie’s enduring celebrity chef status is reflected by the fact that he is the UK’s top selling non-fiction author of all time, having sold over 37 million books in 36 languages to date.
Loaf lines Creative and competitive, bakeware consumers are arguably more diverse than they have ever been, with higher expectations for their scrumptious savouries or sensational sweets. PH looks at how bakeware and cake decorating manufacturers and suppliers are recognisng market opportunities.
Below: High performance Ultimum bakeware from Meyer Group. Communicating features and benefits is a priority with clear and eye-catching packaging, point of sales and recipe cards. Meyer is also encouraging in-store demonstration. “We believe that once the customer has tried it they will not use any other brands,” says Meyer’s Sabrina Boukhiba.
T
he 2016 series of The Great British Bake Off has just kicked off, prompting, as many report, rising sales for all things baking related. Bakeware is also in the spotlight this autumn with a new integrated marketing campaign from Meyer Group. This includes a TV advertisement featuring bakeware from the new high performance Circulon Ultimum range (revealed at Spring Fair). Sabrina Boukhiba, marketing project executive highlights that Circulon Ultimum Ultra Total “brings innovation to the industry as the new profile hi-low circular grooves significantly reduce abrasion, creating an exceptional ultra-smooth non-stick surface.” She continues: “This means there is no need (or little) of oil for cooking since there is a better food release.” Responding to consumers’ desire for convenience and
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versatility, the range is also dishwasher and freezer safe. Moreover, with more than 100 bakeware lines across ranges (including Prestige Moments), Meyer chairman, Paul Wright states: “Our focus is on improving release and durability across an extensive assortment of ranges and price points.” Also promising outstanding release qualities, George East Housewares showcased its Tala’s Performance bakeware at Exclusively Housewares. “Consumer expectations are higher,” notes sales director, Nick Squire, who observes that recessionary buying habits have resulted in fewer disposal purchases for many consumers. He reflects: “We are doing extremely well with specialist pieces for sphere cakes and madeleines – people have moved on from cupcakes.”
Pyrex’s product development also recognises consumers’ desires for diverse bakes. Nicki Dargan, marketing manager at Pyrex, notes that adventurous consumers need “more than just classic shaped bakeware to fulfil the needs of their latest creation.” She explains that the Asimetria metal bakeware range now caters for “fun and imaginative bakes, such as ‘magic’ cakes with fillable cavities, mini layered cakes, sweet or savoury waffles and mini flans – perfect for parties.” The success of the Asimetria range (launched in 2014) is partly due to its “large grip handle with upwards incline – supported by a smaller support handle on the opposite side,” says Nicki. As a result, the lightweight bakeware can be taken out of the oven with just one hand, following research that “found most users only use
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Market focus
Material world: other bakeware developments
Blogging for brand building Marcus Findlay, Nordic Ware’s sales and marketing manager for Europe and Russia reflects on the importance of social media: "When a celebrity baker, blogger, vlogger or other influential food professional gets given a Nordic Ware sample, they rarely talk about the price because they didn't have to pay for it! Instead they talk about all the other amazing features they read on the press release we always enclose with the sample. That message then reaches potentially millions of followers that listen and act on the celebrities’ advice. This strategy has hugely benefited Nordic Ware's brand awareness and sales over the past few years as we actively engage with 'influencers' and consumers on behalf of our retail customers."
one hand to reach for the item and the other to open or close the oven door”. Meanwhile, Catherine Watts, assistant brand manager at Le Creuset points out that home baked goods are increasingly popular as gifts. She observes: “Baking is now frequently portrayed during the festive season as the perfect way to produce a homemade gift, perhaps gifted in the product it was made. The perception that someone has invested time and care in creating a gift is more highly valued than something simply purchased.” Catherine acknowledges that provides opportunities for its traditional, versatile shapes, adding that the brand’s: “Springform Cake Tins and fluted-edge Quiche or Flan Tins are becoming increasingly popular as consumers are keen to try more adventurous recipes.” Le Creuset is another supplier to have expanded its selection, introducing a 20cm quiche/flan tin (ideal for smaller households) and a 26cm springform cake tin (perfect for sociably sized Christmas cakes). What More UK is also aware that bakeware itself can make an appreciated gift, with the introduction of its Wham Cook Sets (launched in Hobbycraft). Product manager, Laura Duncan points out that the sets are ideal for start-up bakers and those baking with children (with a successful competition on a family-orientated blogger’s site). Laura also reports that Wham and PushPan bakeware is showing significant growth. Recognizing demand for diversity in shapes and sizes, Laura confides: “We have
already commenced a programme of activity to ensure we have lots of new products to bring to market from Jan 2017 onwards – and we have a vision of launching a minimum of two new bakeware products every month.” As Sabrina at Meyer points out, keen home bakers are increasingly “influencers” when it comes to baking trends as they share baking creations virtually (via online platforms) as well as socially – all fueling demand for the right tools for the job.
Silicone – Anniversary House’s new Silikomart range of Italian made, versatile silicone moulds feature “patented technology with the SafeRing on a lot of the larger moulds – this prevents the silicone mould from bending and spilling when transporting from kitchen surface to the oven,” explains product and marketing manager, Holly Forder. Flexible sheets - NoStik showcased its adjustable oven liner shelf and adjustable crisper shelf at Exclusively Housewares. The products have a flexible surface, made from NoStik’s Teflon reusable baking and protecting sheets. The oven liner is perfect for use as a baking sheet, while, “the surface of the crisper shelf is perforated, which makes it perfect to crisp french fries and pizzas,” says marketing and product manager, Evelien Bergen. Ceramic – Wade Ceramic’s Wilton Brooks pie dishes (from Eddingtons) were developed after keen baker, Kate Farmer, wife of Wade md, Paul Farmer, “could not find the right ceramic dishes for her pies,” confides Paul. The dishes (launched last year, with the new addition of a larger oval
Top: Pyrex’s Asimetria range extensions include a mini layered cake tin. With its metallic macadamia finish, the aesthetic range recognises the “interior trend for open shelving,” notes Pyrex’ Nicki Dargan. Right: Paul Hollywood with some of his heavy duty, superior non-stick bakeware at Spring Fair.
Bakeware’s star turns Bakeware launches by celebrity chefs include Jamie Oliver’s new range from DKB (which has reached The Excellence in Housewares Awards finals for both baking pieces and tools), as well as Paul Hollywood’s product debut with Kitchen Craft, plus the very recent launch of the Tom Kerridge collection, with includes enamel baking trays by What More UK (see news and pages 66-67). Appealing to both male and female bakers, Kitchen Craft’s Paul Hollywood Collection benefits from Paul’s expertise. He told PH: “I know what pitfalls there are in baking so I know what people need.” Highlights include scaled down versions of baking trays for flutes, cheese sticks or petit pain, and, in keeping with the trend for kitchen aesthetics, Paul enthuses over the champagne colour. Highlights of the Jamie range include tart and loaf tins that are “deeper than most,” and springform tins whose indent lies below the base for a smooth finish, says DKB’s global marketing controller, Lindsey Hoyle. In a shade of duck egg blue, the bakeware is also “designed to be on show – a lot of kitchenware is out in Jamie’s kitchen,” Lindsey points out. * Besides Jamie’s range, one other piece of bakeware has reached the Excellence in Housewares Awards finals. BergHOFF’s Perfect Slice Bakeware with Portion Control incorporates markers around the rim with a slicing accessory – reflecting a healthier approach to indulging in baked goods.
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Market focus Inset: The Sparq Soapstone Flatbread Pizza Stone, which is handmade with soapstone from factory excess. Below right: CDA Product’s bestsellers include butterfly edible wafers cake toppers. The company is launching classes for shop owners to learn to make spectacular wafer flowers in order to teach their own customers. Bottom: Colour sensation and a dripping effect thanks to Wilton Brands’ products.
version) “have a significant lip around the edge for the pastry crust, are reasonably deep and have an indentation in the base for our pie funnel,” explains Paul. The indentation “has the added advantage of a flat spot on the underside of the dish which means the pastry cooks more evenly in the middle.” Wade has also introduced flan dishes “with a lovely fluted edge, which is contoured in and out, and enables the bake to come away from the sides easily,” notes Paul. Soapstone – Evenly crisped, fresh-baked bread and pizza is easily achieved with the Sparq Pizza Stone (from Burton McCall), says Justin English, director of Sparq. Besides their “even heat distribution,” the stones make “attractive pieces of bakeware and serve ware, as they maintain the temperature for long periods of time,” highlights Justin. Enamel – Both Pendeford and What More UK comment on the popularity of its traditional enamel bakeware. What More’s Laura Duncan comments: “Our high quality product, which has been developed to allow production without any unsightly hanging holes, offers a long lasting robust product that we are proud to make right here in the UK.”
The icing on the cake Wilton Brands’ UK national account manager, Claire Shaw observes that: “consumers are looking for more creative ways to showcase the actual bake itself, rather than just with decoration.” She cites an increase in “creative bakeware options,” such as Wilton’s Easy Layers cake tin set (for 'Rainbow' and 'ombre' cakes), All-Occasion Checkerboard cake tin set and the Tasty Fill Cake tin set, which all make cakes with “an element of surprise,” particularly when
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Topping it all At CDA Products, director, Bill Franklyn attributes the appeal of the company’s edible wafer products to their convenience and ease of use, as well as creative opportunities for unique decorative projects. Bill notes that consumers constantly send in photos: “The most creative customers use our wafer kits and packs to make stunning flowers – some so lifelike only close inspection will reveal they are made of wafer.” Holly Forder at Anniversary House observes that today’s home bakers: “want to achieve the professional finish which has led to the rise in academies and classes, for cupcakes and cookies.” She states: “Our sugarcraft offers a simple way for consumers to achieve a professional finish,” and acknowledges the popularity of sugar toppers (such as current birthday cake favourites: building blocks, dinosaurs, and skull and crossbones)
“Colour systems such as Wilton Color Right Performance Colour System and the high quality Wilton Gel colours are used to colour the cake batter as well as the icing.” Claire continues: “Colour experimentation is also very on trend at the moment for cake decorating. Consumers are using different ways to incorporate colour into a cake decoration such as marble icing, ombre buttercream icing, the use of tie dying effects and mirror glazing in bright colours. Hand painting directly onto fondant cakes is another way of creating colour effects and visual texturing and allows for a huge amount of creativity and
personalisation. It also adds further utilisation of colour systems.” She reports: “The current trend for 'dripping cakes' is a great way to incorporate colour and the illusion of movement into a cake design. A thick glaze, icing or chocolate is literally dripping down the side of the cake. This is a great way to use Wilton Candy Melts, as this creates another texture when eating the cake as well.” “The naked cake styling has continued, but is now extending to 'semi naked' cakes (a thin layer of buttercream partially covers the cake, with some sponge still showing through) and into deconstructed cakes,” Claire adds. “This enables different mediums such as piped meringue kisses and crumbling of other ingredients. This could be honeycomb and toasted coconut.” She concludes: “Adding fresh fruit and flowers is very popular again giving different colour and textures, with a nod to seasonality and local produce. This interest in new flavours has also resulted in the production of flavour systems such as Wilton's Treatology Flavour System, which allows cake batters, fillings, toppings and decorations to be flavoured in a new array of delightful tastes.”
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Recognised as one of the most comprehensive cake baking and sugarcraft brands available, Sweetly Does It is a one-stop cake shop offering allembracing solutions for professional and amateur bakers. Whatever your skill level and however high your baking aspirations are, you can be sure that Sweetly Does It will have the tools to enable you to create exquisite results. Latest introductions include a range of silver anodised novelty bakeware numbers, which are ideal for creating the perfect party centrepiece. All numbers are around 30cm to create a generously sized cake to enjoy whether you’re 8 or 80! Kitchen Craft Tel: 0121 604 1111 E-mail: sales@kitchencraft.co.uk Web: www.kitchencraft.co.uk
Bakeware, Baking & Cake Making/Decoration
A must have in kitchens for over 100 years, Pyrex now offer glass products for everything from prepping to measuring and mixing ingredients. They can also be used in the freezer, so brilliant bakes and cakes can be prepared in advance and stored, ahead of decorating for a special occasion. The iconic Pyrex borosilicate glass formula has been developed into products of all shapes, sizes and uses - from large, round cake dishes, to small soufflĂŠ dishes and even multipurpose cooking sheets and measuring jugs. Pyrex Tel: 01564 786 030 E-mail: contact.pyrexuk@intl-cookware.com Web: www.pyrexuk.com This clever four-part system uses a simple dividing ring and three pans to stack up an eye-catching, crowd-pleasing treat. Simply place the plastic ring inside each of the 9x2 inch pans and fill in the sections with two alternating flavours of batter. Premium nonstick and dishwasher safe, this set comes with a 10-year warranty. Wilton Brands Tel: 07479 224853 E-mail: jsheldon@wilton.com Web: www.wilton.co.uk
Capturing the contemporary quirkiness of British baking, Stir It Up is a stunning collection of giftable bakeware. Fun phrases and labels decorate this collection with hand-drawn illustrations and petite floral detail. Beautifully crafted in tones of ivory and black, Stir It Up has rustic character with quality materials of stoneware, acacia wood and cast iron, with 100% cotton textiles. Creative Tops Tel: 01536207710 E-mail: sales@creative-tops.com Web: www.creative-tops.com
Anniversary House offers individual cookie cutters in a huge variety of shapes and designs that cater for most interests and hobbies. Themed sets are also increasingly popular, varying from full alphabet sets to DIY tools, pirates, trains and even licensed character designs, all of which available at a variety of attractive price points. These cookie cutters make an effective merchandising display either on countertop spinners or slatwalling, not just making an impact but also generating those impulse sales at the till point. Creative Party Tel: 01202 590222 E-mail: sales@creativepartyltd.com
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Bakeware, Baking & Cake Making/Decoration
New to the Milton Brook range are these beautifully crafted Flan Tart and Quiche Dishes, available in traditional seven, eight, nine and 10-inch diameter sizes - formed from precision moulds at the factory in Stoke on Trent, England. Each dish has generous fluted sides for the perfect deep crust, and is thick glazed to allow easy cleaning. Safe for oven-to-table and freezer to oven, microwave and dishwasher safe. Further additions to the range are the essential and versatile Perfect Crust Deep Pie and Casserole Dishes. Eddingtons Tel: 01488 686572 E-mail: sales@eddingtons.co.uk Web: www.eddingtons.co.uk
Christmas is a time when you can get the family together in the kitchen to whip up some festive treats. Get your children involved with cutting out their mince pie topper shapes with Creative Party cookie cutters. Everyday cutter sets are given as gifts, whereas Christmas themed sets are bought by the baking enthusiasts as well as for seasonal presents. Cookie Cutters are an excellent choice for your Christmas offering, with single cookie cutters making great stocking fillers. Creative Party Tel: 01202 590222 E-mail: sales@creativepartyltd.com
Wilton Brands presents its iconic bottle shaped baking tin that allows for endless decorating possibilities for countless celebrations. Made of durable steel with a premium nonstick coating, this tin comes with a 10year warranty. It measures 38 x 14 x 6.6cm. Wilton Brands Tel: 07479 224853 E-mail: jsheldon@wilton.com Web: www.wilton.co.uk
The sweet etes testt Xmas ever. The Bakeware element of Kitchen Craft’s new Paul Hollywood includes over 30 items, including some wonderful small pieces designed for mini bakes such as tarts, mini cheesecakes, mini pies and individual loaves, along with a selection of 12-hole and six-hole baking tins – some with loose bases for easy release. All bakeware is made of high quality 1mm thick heavy duty bakeware with a double superior champagne coloured non-stick coating and many other features prevail, including a 20 year guarantee and outstanding promotional support such as artisan style packaging, recipe leaflets and a merchandiser. Kitchen Craft Tel: 0121 604 1111 E-mail: sales@kitchencraft.co.uk Web: www.kitchencraft.co.uk
Anniversary House is excited to have launched a new range of Silicone Moulds last month. The range features Mini Cake Moulds, Chocolate Moulds, Celebration Cake Moulds and Chocolate Preparation Equipment. The silicone moulds have features and advantages that distinguish them from other moulds currently on the market: the type of liquid raw material gives greater stability and thermal resistance compared with solid silicone, and they can withstand temperatures ranging from -60° to + 230°C. The moulds are suitable for traditional oven, microwave oven, refrigerator, freezer and dishwasher! Creative Party Tel: 01202 590222 E-mail: sales@creativepartyltd.com
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Bakeware, Baking & Cake Making/Decoration Torting cakes is a thing of the past with this set of eight-inch tins that allows for the creation of a four-layer cake with ease. Bake a chocolate cake with different fillings separating the layers or mix different flavors into each layer for a taste sensation, or stack up a naked cake where the layering is the star because the exterior of the cake isn’t iced. The pans in this innovative set are ¾” high - the perfect depth for a multilayered cake - and the non-stick coating means all cakes will release with ease. Several recipes are included in the box. Wilton Brands Tel: 07479 224853 E-mail: jsheldon@wilton.com Web: www.wilton.co.uk
This September sees the launch of Circulon’s new Ultimum bakeware range. Made of carbon steel construction for added strength and durability the range includes items such as cake tins, oven and baking trays. Showcasing the new Ultra Total food release system with its non-stick three-layer coating, the range guarantees that food will not stick. Specially designed to offer exceptional food release and perfect even baking performance, Ultimum bakeware comes with a lifetime guarantee and brand promise – if the non-stick fails customers’ expectations, it will be replaced free of charge. Meyer Group Tel: 0151 828000 Web: www.circulon.uk.com
Wade pie funnels and dishes continue a rich tradition of 200yrs design and manufacture, proudly British made since 1810. Each piece is produced using the finest porcelain and expert craftsmanship, and is designed to specifically enhance the flavour and presentation of sweet or savoury Pies. Eddingtons Tel: 01488 686 572 E-mail: sales@eddingtons.co.uk Web: www.eddingtons.co.uk
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CellarDine has introduced some exciting and stylish new cocktail gift sets with excellent packaging all targeting key price points. The range comprises a three-piece set cocktail shaker, stirrer strainer, three-piece cocktail shaker with two cocktail glasses together with a five-piece set to include a beech stand with all the essentials cocktail tools required for the cocktail enthusiast. PHA Tel: 0151 651 2265 E-mail: sales@phassocs.co.uk or office@cellardine.co.uk
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T&G has gifting all wrapped up this summer with the launch of some exciting new products at Exclusively Housewares. The featured new “Pride of Place” cake stands in old cream and old green come beautifully gift boxed and are a promotional limited offer for Autumn. To accompany the cake stands T&G also launched milk/cream jug and lidded sugar bowl in the popular “Pride of Place” range available in old green and old cream colourways. T&G Tel: 01275 841841 Web: www.tg-woodware.com
The Exclusively Housewares show was the perfect platform for Burton McCall to launch its newest brand – Fissler. The Vitavit Premium Pressure Cooker is one of Burton McCall’s most popular items, which dramatically reduces cooking time and effort with no noise, no steam and no smell. Preserve the vitamins, taste and colour of your food with the Vitavit Premium Pressure Cooker. Burton McCall Tel: 0116 234 4611/22 E-mail: sales@burton-mccall.com Web: www.burton-mccall.com
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New collections for Christmas 2016, designed to add an extra special touch and provide inspiration for festive dining or gifting, were a focal point on the Tradestock stand. A range of glitter placemats, coasters and table runner in traditional festive colours – gold, red and silver, bring some zing to the table, whilst several Christmas themed surface deigns feature across a selection of key tabletop items including placemats, coasters, trays and hot drinks glassware. Tradestock Tel: 01823 661717 E-mail: sales@tradestockltd.co.uk Web: www.tradestockltd.co.uk
Addis unveiled its stylish, high-capacity new 50-litre pedal bin at this year’s Exclusively Housewares. Available in metallic, linen and black, its flat back ensures it sits perfectly against kitchen walls to save space in the busiest room of the house, while its large capacity and pedal-operated lid means less emptying and greater hygiene. Addias Tel: 01656 66 44 55 E-mail: info@addis.co.uk
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A fabulous display from Ball®, the renowned US brand of fresh preserving products was the focal point on the Falcon stand following a distribution agreement put in place only days before the show. Falcon offer a number of lines including a fabulous home preserving starter kit, high quality preserving jars in a selection of shapes and sizes and accessories such as replacement lids and dissolvable labels. The brand is backed up with eyecatching packaging, POS and social media. Falcon Products Tel: 01706 224790
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Exclusively Housewares saw Eddingtons launch of two new fantastic stain removers - Chateau Spill (featured) and Miss Mouth’s Messy Eater Stain Treater. Chateau Spill is the “One Bottle No Wine Lover Should Be Without”. Unlike salt, soda, white wine, crossing fingers or other less than effective specialist products, the ESR Formula™ is a piece of proven science that quickly starts breaking down the stain forming pigment at the cellular level so you can concentrate on entertaining or having a good time. Eddingtons Tel: 01488 686572 E-mail: sales@eddingtons.co.uk Web: www.eddingtons.co.uk
Exuding an inherent down-to-earth elegance, Elements (pictured) features an unglazed band which contrasts beautifully with the earthy colours in the collection - Bone, a creamy off-white; Sky, a subtle blue hue and Neo, a striking black. Elements also enjoyed the successful launch of several new additions to the collection - a teapot, covered sugar, creamer and salad bowl. Fairmont & Main Tel: 01924 848300; sales@fairmont.co.uk
3 Hits for ‘On Trend’! This year at the Exclusively Housewares show Western House took a new approach to showcase its concept ideas. Included on the stand were three products that were forecast as on trend. Western House Tel: 01256 462341 Web: www.western-house.com
GreenPan™, the original global brand of ceramic nonstick and now in its 9th year in the UK, unveiled its 5th generation Thermolon™ coating ‘Infinity Professional’ at the show. Barcelona is another of the new ranges featuring Infinity Professional, enhanced with diamonds making it the most durable coating and metal utensil safe. Barcelona comprises four sizes of frypan - wok, shallow casserole and casserole with lid and features include easy-clean exterior and the Magneto™ energysaving induction base. GreenPan Tel: 01483 255842 Web: www.greenpan.co.uk
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The new Retro Diner Milk Frother & Hot Chocolate Maker from Gourmet Gadgetry allows you to create luxurious hot chocolate or light and creamy hot or cold milk froth. Simply pour in the milk and your choice of chocolate, pop the lid on and watch as the machine whizzes up your delicious, creamy hot chocolate. This compact and easy to store machine is every kitchens must have gadget! Gourmet Gadgetry Tel: 01322 90 10 25 Web: www.gourmetgadgetry.com
Whitefurze has a proud history of design, manufacture and supply of excellent quality products for the kitchen and home. Exclusively 2016 saw the company showcase its newest range of housewares including products across kitchen, sink-side, laundry and waste disposal categories. Food storage and food preparation lines were also on show including a premium collection of colour coordinated Seal Tight food storers and non-slip mixing bowls. The stylish offer reflects the company’s ongoing commitment to product quality and choice and is 100% made in Britain. Whitefurze Tel: 024 76 717755 E-mail: marketing@whitefurze.net Web: www.whitefurze.net
Ultimate Products has expanded its already impressive housewares range with the launch of its latest brand, Progress. With a proud heritage dating back to 1931, an exciting new range of products were unleashed on those attending this year’s show. From beautifully designed pan sets to knife sets that look sharp, there was something to impress everyone. Progress Tel: 0161 627 1400 E-mail: sales@upgs.com Web: www.upgs.com
Luxury Housewares launched Welsh Slate’s new giftware range at Exclusively Housewares 2016. Featuring the unique - world’s finest purple slate, many of the beautiful gift sets pick up on one of this season’s trends - solo dining. The new products complement perfectly Welsh Slate’s existing ‘Fine’ range of plates, placemats, coasters and serving platters designed by 2 Michelin Star Chef Michael Caines. Luxury Housewares Tel: 01200 858858 E-mail: info@luxury-housewares.com
Corelle® dinnerware made its debut at the Exclusively Housewares Show and proved that it is irresistibly resistant. Only Corelle dinnerware is made of Vitrelle glass, making it highly durable yet extremely lightweight. The Uptowne Blue collection consists of three designs in the same splendid shade of blue to allow you to mix and match patterns to transform your table for an everyday meal, or a fancy dinner. World Kitchen Tel: 07769 150 889 (Michael Smith) Web: www.worldkitchen.com
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Witt Juicepresso is a user-friendly slow juicer with a reddot awardwinning design. Traditional juicers or blenders destroy a large amount of the nutrients due to their design and function - the Witt Juicepresso uses a gentle process and extracts more higher quality juice. The juice is even, clean and clear with a much better taste, with all nutrients intact. The patented extraction system extracts the juice in a way to maximise the goodness. Its sleek and contemporary design also allows for easy cleaning every time! Witt UK & Ireland Tel: 01483 516633 E-mail: bo@witt-ltd.com Web: www.witt.zone
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The Witt Mycook Touch made its UK debut at Exclusively Electrical, showcasing the touch screen connectivity and amazing versatility that means you can choose from 1000’s of recipes to fry, steam, boil, chop, blend and stir to create your favourite meals using induction technology! Witt UK & Ireland Tel: 01483 516633 Email: bo@witt-ltd.com Web: www.witt.zone
Evoking memories of kitchens past, the new Prestige Heritage kettle comes with the latest smart, time saving features: an illuminated power switch and sturdy non-slip base, stay cool handle and easy pour spout to ensure splashes can be avoided and the 360°swivel base sits perfectly on any kitchen worktop. The kettle also comes with an easy to read water level window and boil dry safety cut out. Complementing the Prestige Heritage kettle is the Heritage two-slice toaster, which is also available in an almond, graphite or red coating. Meyer Group Web: www.prestige.co.uk
Vitamix, a world leader in professional-grade blending equipment for home and commercial use, is supporting retailers with the launch of its new 125 page recipe book, ‘Summer Inspiration’ - a range of instore merchandising support, as well as a Vitamix S30 summer sale. The Vitamix S30 is available in Black, White, Brushed Stainless, Red, Cream, Daybreak Blue and Sour Apple Green. Vitamix Tel: 0203 7576800 Web: www.vitamix.co.uk/S30
With a fun retro design, the Judge Popcorn Maker turns hard corn kernels into a fluffy snack in under a minute. Simply plug in, poor in the corn and wait for it to be air popped – no need for oil or other additives. While the kernels are popping you can melt a little butter/honey/chocolate in the tray provided for custom taste options. Naturally low in both fat and calories, popcorn makes a fantastic alternative to shop-bought crisps, sweets and snacks. Horwood Tel: 0117 940 0000 E-mail: customerservice@horwood.co.uk Web: www.judgecookware.co.uk
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STARE AWAY. Get ready to ogle the latest and greatest products for your store. 4 -7 SEPTEMBER 2016 NEC BIRMINGHAM UK
VOLUME OPENS 3 SEPT
Get your free ticket today:
www.autumnfair.com Credits: Drum Coffee Table - Abigale Ahern, Cushions - Malini, Brass Jugs - Barrista & Co, Red plates - Ibride, Red car - Big Jig Toys.
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Fred will have you in stitches at Autumn Fair as the brand showcases an amazing array of clever, comical gifts centred around kitchen, kids, home, party and so much more, including some brand new lines – perfect for the Autumn/Winter gift buying season. Crack a smile at the start of the day as you crack two eggs into the Funnyside Up egg moulds (pictured) to create some comical companions for breakfast, such as a cartoon style cat, a wise owl or a smiley frog! All moulds are made from pure, food-safe silicone and come in full colour illustrative packaging. Kitchen Craft Tel: 0121 604 1111 E-mail: sales@kitchencraft.co.uk Web: www.kitchencraft.co.uk/fred Hall 3 Stand T14
‘Mosaic’ with attractive decoration of small, blue coloured designs on stoneware; is a brand new quality range from Lesser & Pavey. Quality stoneware in the form of mugs, stacking mugs, mugs with spoon attached, a set of two bowls, bowls with lids, and a set of two side plates and two dinners plates. Each individual product comes in two assorted designs and the items in sets of two consist of one of each item. Presented in quality packaging as with all Lesser & Pavey products. Lesser & Pavey Tel: 01322 279225 E-mail: sales@leonardo.co.uk Web: www.leonardo.co.uk Hall 5 Stand E02/F03
PHA will be showcasing a selection of Christmas gifts, including the Prepara Whisky gift set. This set includes a 2.5” ice ball – the largest in its class – and a glass whisky tumbler. Due to the spherical shape of the ice ball, the ice will melt at a slower rate reducing the amount of water dilution. BPA free and dishwasher safe. PHA KitchEssentials Tel: 0151 651 2265 Web: www.phakitchenessentials.co.uk Hall 4 Stand A52
Lesser & Pavey’s in-house design department are responsible for this glamorous design featuring gold, black and white colours with stripes and dots – great for any occasion. In this range are beautiful gift items including lovely quality, and beautifully packaged tableware: Fine China Mugs, Tea for One, Cup & Saucer, Mug in Tin as well as a perfect Travel Mug. Lesser & Pavey Tel: 01322 279225 E-mail: sales@leonardo.co.uk Web: www.leonardo.co.uk Hall 5 Stand E02/F03
Clematis is a beautiful new earthenware collection made in Stoke-on-Trent, exclusively for Fairmont & Main. An exquisite sketched bloom is the focal point of the design in hues of purple and lilac with paler shades and a hint of grey extending to the leaves and stems. Twelve pieces make up the collection including dinner and side plates, cereal and rimed bowls, salad bowl, teapot, sugar, creamer, mug and a selection of jugs. Fairmont & Main Tel: 01924 848300 E-mail: sales@fairmont.co.uk Hall 3 Stand J01
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Awarded as the best. New iCare technology sets THE perfect temperature for EVERY fabric. For smart textile protection and faster, easier ironing. The CareStyle 5 ironing system combines excellent performance with smart technologies: iCare technology works for you with smart textile protection by setting THE right temperature regardless of the type of fabric, from delicate to robust, to make your ironing experiences quicker and easier. The World‘s first Eloxal 3D BackGlide soleplate with rounded and bevelled edges, helps the iron glide effortlessly – even backwards – over any fabric, any obstacle. For fast and perfect results. Find out more at www.braunhousehold.co.uk
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The food prep range from Salter has everything you need to help create healthy and delicious meals quickly! Grate, slice and shred with the easy to use Mandolin and dry your fresh salad and veg with the Salad Spinner. Simply chop vegetables and fruit with both the Mini Chopper and Press Chopper. Food preparation made easy! Salter Tel: 0161 934 2283 E-mail: sales@upgs.com Web: www.saltercookshop.com Hall 1 Stand J10-H11
Meadow Bugs is a pretty stoneware collection for afternoon tea, showcasing a fresh design of vibrant flora and bustling fauna. The delicate illustrations are combined with unique and intricate details in product shapes, like rustic inner ribbing in mugs. Charming bumblebees, butterflies and ladybirds with colourful wild flowers decorate each piece. Showcasing dusty pinks and blues with sunshine yellows and little pops of red, this collection evokes the joy of a blossoming meadow. Creative Tops Tel: 01536 207756 E-mail: press@creative-tops.com Web: www.creative-tops.com Hall 3 Stand G23
Sophie Allport produces fine bone china, kitchen and home textiles, oilcloth and stationery - all inspired by her love of nature and the countryside. At this year’s Autumn Fair, Sophie is launching five new collections as well as numerous new products – featured are: Safari, Highland Stag and Starry Night. Sophie Allport Tel: 01778 560 256 Web: sophieallport.com Hall 3 Stand L40
Sophie Allport produces fine bone china, kitchen and home textiles, oilcloth and stationery - all inspired by her love of nature and the countryside. At this year’s Autumn Fair, Sophie is launching five new collections as well as numerous new products – featured are: Safari, Highland Stag and Starry Night. Sophie Allport Tel: 01778 560 256 Web: sophieallport.com Hall 3 Stand L40
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n exciting year for housewares licensing includes collaborations with leading lights in the culinary and design world. Not surprisingly, these are reflected in The Excellence in Housewares Awards’ finalists, which include: The Paul Hollywood Collection from Kitchen Craft, the new Jamie Oliver Bakeware and Baking Tools from DKB (see Bakeware feature, pages 50-52), plus new Sophie Conran Beech Cutting Boards from T&G (all of these ranges were revealed at Spring Fair earlier this year). Sophie comments on her new boards, part of the extensions to her successful woodware range: “I love how tactile and attractive the beech wood is, and how it mellows with
With the licensing industry’s annual highlights - The Licensing Awards and Brand Licensing Europe - fast approaching, PH takes a timely look at housewares licensing news and some of the characters and classic designs that are finding their place in contemporary kitchens.
age.” She muses: “I have always collected boards and use them for everything from chopping to presentation.” The Plugged-In category of The Excellence in Housewares Awards features two products that carry the revered endorsement, ‘by Heston Blumenthal’: the Boss To Go and Fast Slow Pro from Sage (see product finalist pages 40-47). This year also marks celebrations of longstanding collaborations: a decade of Sophie Conran’s partnership with Portmeirion (and the launch of ten different mugs by Sophie) and 30 years of Ken Hom’s work with DKB (see News). Meanwhile, Tom Kerridge has entered the market as a brand new name to licensed housewares. The chef revealed his new collection with The Great British Exchange at the Harrogate Home & Gift Buyer’s Festival (see News and pages 66-67). Meanwhile, the line-up of finalists for The Licensing Awards (organised by PH’s sibling publication, The Licensing Source Book) includes The Great British Bake Off Range from Wow! Stuff (in the category, Best Licensed Home Décor, Tableware or Housewares Range). Its stiff competition includes nostalgic range, Vintage Kellogg’s Sunrise Collection from Portmeirion and
Property magnets Above right: Liberty’s Wiltshire print on Dualit Architect Toaster and Kettle. Inset: Rise and shine with the Kellogg’s Sunrise Collection from Portmeirion, a finalist in The Licensing Awards 2016.
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the sci-fi fun-packed Star Wars Homewares from Underground Toys. The latter equips Star Wars fans’ kitchens with Droid cannisters, an X-Wing knife block, Darth Vader oven gloves, Death Star timer and Light Saber BBQ tongs. The Licensing Awards will announce its winners on September 13 at a glamorous extravaganza with over 1,400 guests at the Great Room in The Grosvenor House Hotel. (See www.thelicensingawards.co.uk).
Prints charming Iconic British brands Dualit and Liberty have joined forces to launch the Dualit Two-Slot Architect Toaster and Kettle with panels featuring two Liberty Flowers signature prints. The new panels feature Wiltshire and Phoebe prints and are pre-fitted to the Dualit Architect products (available exclusively from Liberty). The Phoebe print is a classic archive Liberty pattern that dates from the 1960s, and has been re-worked and updated. A self-confessed Liberty print fan, Alex Gort-Barten, director at Dualit comments: “We are thrilled to be working with Liberty to create unique and beautiful designs for our customers. Our Architect collection featuring interchangeable panels makes it easy for customers to update their kitchens to reflect their personal style or interior trends.” Julie Hassan, senior buying manager home for Liberty reflects on the small appliance launch: “Rich heritage and expert design combined with Dualit's innovative and modern kitchen know-how provide a unique and inspiring update for the home.”
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Licensing focus
Embracing Moomin values
In its 18th year, Brand Licensing Europe (October 11-13 at Olympia, London) brings together retailers, licensees and sales promotion professionals with licensors and agents. The show provides the opportunity to talk to over 300 brand owners who will be showcasing over 2,500 properties across three zones: Character & Entertainment, Brands & Lifestyle, and Art, Design & Image. Licensees can talk to allnew licensing brands and experience the vast potential for new homewares products. This year sees the launch of a new Matchmaking Service for businesses, in addition to the show’s Retail Mentoring Service and packed programme of seminars, workshops and panel discussions to advance licensing knowledge. See www.brandlicensing.eu
Reflecting a long history of licensing, the first licensed Moomin products were produced in the early 1950s and their Finnish creator, the artist and author, Tove Jannson personally painted the first Moomin mugs. Last year Moomin Characters (licensed in the UK through Caroline Mickler) celebrated the 70th anniversary of the first Moomin book. The brand now has over 600 licensees around the world, and Moomin products saw a record 24% increase in global sales in 2015. At White Brands Agency, director, Laurence White states that sales of its range of Mooninware enamel from Muurla “have been growing strongly since we started with the brand in 2013,” with the addition of fresh new designs each year (including its new Vintage collection). Laurence is launching Muurla’s new Moomin candles at Top Drawer. Laurence reflects: “I am not surprised by Moomins ever growing appeal. Moomin is refreshingly quirky and upmarket - the original stories and art of Tove Jansson are lovely beyond words! She remains Finland’s most famous and influential artist and writer and indeed Moomin is one of Finland’s biggest cultural exports. Moomin also seems to appeal to a wide range of demographics, from children right the way through to design aficionados!” He adds: “99% of our new stockists report buoyant sales of Muurla’s Moomin collection and we think enamelware as a material suits Moomin’s values very well: Love, Family, Adventure and Respect for Nature.”
Top: Some of Muurla’s Moomin Vintage Collection designed by James Zambra, distributed by The White Brand Agency. Left: The oven glove for those that dream of reaching the stars. Right: The Modern Kitchen Collection from Ulster Weavers.
Out of this world With household kitchen names such as McDougall’s, McVities and Marmite among its licensing portfolio, Half Moon Bay is now reaching from the biscuit tin to the stars with its recent addition of a licence for NASA. The NASA range features glassware, ceramic mugs, aprons and an astronaut style oven mitt. Perfect for gifts, Half Moon Bay’s marketing manager, Ben Craddock notes: “Anyone who grew up with plans to be an astronaut is sure to be a fan of the range.” Ben observes: “NASA has gained some great exposure over the past few years with films like The Martian, Interstellar and Gravity.” He continues: “Tim Peake’s recent
mission to The International Space Station has also been of great interest. The NASA brand is certainly aspirational and has wide appeal.”
Celebrating Modern kitchens Ulster Weavers revealed a new licensed range from renowned interior design label, Mini Moderns at Harrogate Home & Gift Buyers’ Festival in July. Wendy Hamilton, general manager at Ulster Weavers, explains that: “The Modern Kitchen Collection is based on some of Mini Moderns’ best-selling prints, including Paisley Crescent, Pavilion, Backgammon and Darjeeling.” The product line-up encompasses tea towels, oven gloves and aprons with mix-and-match patterns ranged in three signature colour stories, as well as coordinating gift-boxed bone china mugs. Known for their distinctive wallpaper designs, Mark and Keith, founders of Mini Moderns said: “We previously produced a small range of kitchen accessories, but always had bigger ambitions in this category. The quality of the Ulster Weavers product really impressed us, so we were delighted to have the opportunity to work with them.” They continued: “This collaboration has allowed us to considerably expand the range, with more pattern and product. In addition, all the products are beautifully gift packaged, making them more exciting to merchandise and purchase - something we know to be an advantage to both our retailers and customers”.
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Face To Face
Big, bouncy and British, good things seem to happen to larger-than-life chef, Tom Kerridge. Awarded two Michelin stars for his gastro pub The Hand & Flowers in Marlow, and currently enjoying a flourishing TV career that includes The Great British Bake Off spin of, Creme de la Creme, Tom has also been taking a very ‘hands on’ approach with his first licensed cookware collection.
Tested by Tom Right: Tom using two of his wood products, made by Hampson Woods in London - an end grain Ash chopping board and rolling pin. "The strength of those boards, and how they are made, is incredible with each piece glued together by hand," Tom highlights. "You can't help but fall in love with them."
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n collaboration with licensee The Great British Exchange, Tom Kerridge has poured his passions into an eponymous range (launched in July at the Harrogate Home & Gift show – see news), helping to source premium products that are manufactured in Britain by
"You can't help but fall in love with them."
Inset: Tom examines one of his pans by Samuel Groves.
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skilled British craftspeople. “It is a range with provenance that will appeal to anyone who enjoys cooking and sharing food in their homes,” he told PH. Having turned down a myriad of suppliers’ offers to bring out a branded cookware range, Tom explains that he always said 'no' because they didn't properly represent The
Hand & Flowers or his other pub, The Coach. "I didn't want my name simply stuck onto, for example, a pan or an apron," he states. "Everything I stand for is British, and I wanted my name to represent true British craftsmanship. I wanted to feel proud of the range. I wanted to work with people who have the same love for their products, the same professional standards and brand values that we have. As a result, we have unearthed some fabulous British companies with the same passion that my chefs have for cooking food." For The Great British Exchange, the challenge was to find the right companies, with the project taking md, Matt Hopkins
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Face To Face Below: The bowls by Sytch Farm: according to Tom, “the luxurious colours suck you in."
around two years. For Tom, it was really important that the cookware was exactly the right quality, something his wife Beth calls 'tested by Tom'. The chef states: “You will never hear me say the words 'that'll do' about anything." Tom explains: "At my pubs, no matter how many omelettes we make, they are made with the same love, the same 'heart and soul'. And that is what this range is all about. Plus, there was a lot of thought given to how the products should be packaged and put together, so that they could be given to someone as a unique gift, or bought as a self purchase.” Yet it wasn't all smooth sailing. An example is Tom and Matt's first meeting with knife manufacturer, Samuel Staniforth, whose products are made in Sheffield. "When I first saw the knives, I told the company that they weren't quite right," Tom admits. "There were tiny little things that needing changing, such as the heel at the end of the knife. Plus the filleting knife needed to be a little bit thinner and the knife blades a bit smoother." He points out that all professional chefs have a box of knives, but might only use five or six of them. "So I wanted to find the knives that would cover all those areas. Chefs love knives. At The Hand & Flowers, we use them from 7.30am till midnight and they are part of our life." As well as the blades, the handles were very important to Tom. "For a chef, it's very much about the touch and feel and heart and soul of a knife handle," he emphasises. The end result is denim micarta, a material that Samuel Staniforth introduced especially for Tom, with brass inlays giving the knives comfort, balance and a striking visual
Inset: Tom Kerridge working with clay along with ceramicist, Gill Thompson from Sytch Farm.
appearance. "The denim is like a favourite pair of jeans, with the handle shaping to the chef's hand the more it's used," Tom enthuses. Pans were another challenge, with Tom and Matt eventually teaming up with Samuel Groves (owned by UGroup) in Birmingham. "When you
Bowled over The ceramics supplier was an easy choice for Tom. He describes it as "a love affair from start to finish", revealing that his reaction when he saw the finished bowls, made by former teacher and ceramicist Gill Thompson from Sytch Farm in Shrewsbury, was "lush!" (Cool, to the uninitiated!). In fact, Gill was no stranger to Tom having already made bowls for The Hand & Flowers and The Coach. For Tom's range, she created three unique, handmade, multi-purpose bowls along with a serving platter and dipping bowl. "The way people eat today has changed," observes Tom, "and bowls break down barriers. It's all about enjoying food and sharing it, sitting down as a family or with friends, and helping yourself from a serving bowl filled with, for example, pasta or salad or soup.”
consider that we have covers for both lunch manufacturer, What More UK (see news). and dinner at The Hand & Flowers, that the "Quite simply, they produced the quality pub is a two Michelin star kitchen, and that that I wanted," Tom states. "It was very those pans get used more than 16 times a important to me to not only get the day by chefs who know how they react to, thickness right but also the look right too. say, boiling water or frying steaks, changing The handles on these tins are all hand overnight from our old sprayed and hand pans to the new pans in finished." Meanwhile, Desert island 'must haves' textiles saw Tom my range was nerve If Tom found himself stranded on a desert racking for us all," he request a butcher's island top of his list of five products he couldn't do without would be knives for explains. "The pans are blue apron with a hunting and prepping. "I would also need a constantly being banged unique stripe. Lantex blow torch so that I could cook things," he about, slammed into sinks adds, "plus a large pan, and a very big in Accrington found casserole dish to cook the wild animals. etc, so they have to be John Spencer, a local Also, I can't live without coffee, so I would hardwearing and capable weavers in Burnley, have to bring a cafetiere, and I would also need a fork, although I would be fine of standing up to these with both companies eating with my fingers or bamboo sticks." rigorous demands." among the few Fortunately for Tom, 24 textile manufacturers hours later, the unanimous opinion was that left in the UK. The stripe was inspired by the the chefs wanted to keep them. "They told character Lance Corporal Jones in me, these are 'our' pans Dad's Army. "It's what I wear myself," Tom now," Tom recalls with a points out. beaming smile. "The Tom describes the “journey” of his range strength of the pans is development as “an exciting and eye fantastic and they cook opening one.” He reflects: “We are food brilliantly. They constantly told that British manufacturing is really are phenomenal on its knees, but I found the opposite and are possibly the strongly focused people with a passion for products that I'm quality and honesty.” most proud of.” So will there be additional products to the When it came range? "Definitely," Tom confirms. "We set to enamelware, out with key items and specific products the company that were close to my heart. But we also that passed have ideas for building on the range to the 'tested include a BBQ as well as adding to the pan by Tom' range. There's plenty of room for growth. criteria was There's no end game. It could go on forever. Lancashire I'm not putting a full stop on anything."
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SHOPTALK Guest columnists: Val Cryne and Karen Hayes, Hebden Cook and Coffee Co, Hebden Bridge
Turning the tide A
s the river burst its banks and joined an overflowing canal, thousands of gallons of filthy water flooded the cellars, and sewers of our town’s homes and businesses and left a trail of destruction that covered just about everything in a noxious sediment. Storm Desmond made our shop, Hebden Cook and Coffee Co, which is situated right in the heart of the town, not only difficult and dangerous to get to, but also inoperable for several weeks afterwards. As rain poured through the ceiling we watched for several nail biting weeks as a large amount of our stock, window displays and custom were lost. Worse still, as Hebden Bridge is in a flood zone, insurance companies either refused to offer cover or contained large excesses within their policies that rendered them useless to our small business. In time however, we had to bite the bullet and either dispose of ruined items or sell them off as flood damaged. Many businesses and lives were ruined in those 24 hours but now, more than six months on, Hebden Bridge is slowly recovering and though work is still ongoing, the tourists are returning. As a town we cannot thank enough the hundreds of volunteers who came from far and wide to help us rebuild our vibrant community. They scrubbed and mopped, tested our power supplies for free and cleared up the debris, despite the stench. Then there were the restaurants in the surrounding towns that kept us supplied with free hot food throughout the clean-up, always served with a friendly smile and welcome words of encouragement. As we managed to open relatively quickly, we were able to source everyday essentials such as kettles, toasters and kitchen hardware that we sold at cost to those affected by the floods. We also personally owe thanks to our many suppliers who provided us with free
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Below left: Karen Hayes and Val Cryne outside Hebden Cook and Coffee Co on a sunny day in July. The friends took over the shop in 2013, when both sought career changes.
Below: View from the shop door during the flood. On Boxing Day, with roads blocked, Karen hiked over the moors for two and a half hours to reach the flood-hit shop. Bottom: Other shops as the water rose.
Pre-flood Hebden Bridge was a town associated with independence, fair trade and a strong sense of community spirit. But on Boxing Day 2015 it also became just as famous for water.
shipping, regardless of the size of the order, which allowed us to help our customers in their time of need. In true northern fashion we provided free tea and coffee for all volunteers and made hot soup to take to the Food Hub that had been set up at the Hebden Bridge Town Hall. In the aftermath of the disaster, more than 100 businesses joined together to set up Calderdale Rising, a crowd funding campaign
that targeted social media to help raise money for the businesses that had been affected. All of the money that was generated by the campaign was then distributed back to each business to help with the costs of repairs and restocking. As our town was so badly damaged over the Christmas period, on June 25 this year we held our very own Hebden Royd Alternative Christmas (HRAX) to celebrate the festivities that we never had. More than 500 volunteers came down to a huge Christmas lunch catered for by the HRAX team and the whole town was awash with attractions from tap dancing turkeys to Christmas Carols supported by the Hebden Bridge Brass Band. As a town that has always tried to be on the forefront of environmental realism we know that this isn’t the first, nor will it be the last flood our town has to endure. As we are surrounded by both a river, a canal and are situated at the bottom of a steep sided valley, we need better flood defences, a detailed plan of action and the issue of environmental sustainability to continue to remain at the top of our agenda. But what we really need right now is support to help re-establish our town to its former glory. We need potential visitors to know that Hebden Bridge is no longer on its knees and our community spirit is stronger than ever. So come and see what our revived town has to offer.
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products Falcon Products introduced several new brands to its portfolio days before the show, which provided exciting new dimensions to its already impressive offering. Along with Ball® fresh preserving products the innovative Vestia vacuum food storage solutions were presented. Vestia’s battery powered vacuum sealing technology, which is extremely simple and effortless to operate, keeps food fresher up to five times longer than regular plastic storage containers. A versatile three-piece set is currently available and more exciting new items are in the planning. Falcon Products Tel: 01706 224790 E-mail: sales@falconproducts.co.uk
The distinctive Kilner® 5 litre Barrel Drinks Dispenser, is the perfect way to serve your beverages with ease. Whether it’s mulled wine, juices, infused water or cocktails, the dispenser will keep the contents fresh. The barrel design also features an embossed Kilner® emblem and is has a push top wooden lid to keep your liquids secure and airtight. Perfect for entertaining. The Rayware Group Tel: 0151 4861888 E-mail: sales@rayware.co.uk
Introducing the new ‘Colour by Numbers’ promotional set of four colourful stoneware dip dishes with acacia platter, perfect for serving dips, nibbles and tapas at parties and celebrations. The dip dish set comes colourfully gift boxed making the ideal gift or self-purchase treat. The versatile ‘Colour by Numbers’ range of products including large colourful serving bowls, tea, coffee, sugar and utensil ceramic storage jars, small dip dishes, storage boxes, coloured cork tablemats, coasters and pot stands is perfect to share and designed for the enjoyment of foods from around the world. T&G Tel: 01275 841841 Web: www.tg-woodware.com
Inspired by healthy cooking and clean living, the Prestige ‘Moments’ range embraces simple shapes and clean lines in neutral tones, with the natural warmth of acacia wood. With clean lines for high performance and even heat distribution, the product range features a white exterior coating which is practical and easy to clean, resisting warping and is suitable for all hobs, including induction. All Moments products are dishwasher and oven to freezer safe, and come with a five-year guarantee. Meyer Group Web: www.prestige.co.uk
At four-litre capacity, this colourful, family-sized Durastone ceramic non-stick Pasta Pot is an essential piece of kitchen kit and a brilliant gift item. Cook your fusilli or spaghetti in style and like a professional – with no more burnt fingers, as the locking lid has draining holes! This best-selling item features the PFOA- and PTFE-free Durastone ceramic non-stick coating and is suitable for all hobs including induction. Qudos Marketing Tel: 01925 623960 E-mail: info@qudosmarketing.co.uk
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products Retailers and consumers alike will be keen to get their hands on these great new additions from T&G. The neat little tablet and phone stand with its quirky slogans looks at home on the coffee table, kitchen worktop or the office desk. Each design comes stylishly gift boxed making a unique gift for Mother’s Day, a Birthday, Father’s Day, Stocking and Christmas. Available in three designs as a special promotional mixed pack of 12 (four of each design); ‘IT Support’, ‘Stand’ (dictionary definition) and ‘Lean on Me’, perfect for those who love to keep their tablet and phone safe. T&G Tel: 01275 841841 Web: www.tg-woodware.com
Stir some colour into your kitchen with the Mason Cash Colour Mix mixing bowl range. The coloured mixing bowls take on the classic Cane design whilst adding a bright, vibrant palette to your kitchen. All are chip resistant, dishwasher and freezer safe. The Rayware Group Tel: 0151 4861888 E-mail: sales@rayware.co.uk
The new ‘Elements’ collection takes Denby’s ethos for design, quality and strength and makes it simple and affordable to all. Made in England, ‘Elements’ features iconic Denby shapes, made from high quality stoneware in four contemporary new colour ways; Green, Light Grey, Blue and Natural. The collection of essential and multifunctional dining items includes Plates, Bowls, Mugs and a useful Serving Bowl. Denby Tel: 01773 740715 E-mail: julie.whittingham@denby.co.uk Web: www.denby.co.uk
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Adding to an already vast and varied choice of food storage solutions, Kitchen Craft has launched a brand new range of Pure Seal glass storageware, completely BPA free, so offering total peace of mind for food storage and cooking. The range comprises a selection of stackable, space efficient round and rectangular containers in a variety of sizes/capacities, all with 100% airtight locking lids, which have an air vent slider. They are all dishwasher, fridge, freezer, oven and microwave safe. Kitchen Craft Tel: 0121 604 1111 E-mail: sales@kitchencraft.co.uk Web: www.kitchencraft.co.uk
Transform your cooking with colour with the launch of POP, Prestige’s colourful new cookware, tools and gadgets collection. POP’s colour coding is the key to great cooking for busy cooks and family life and is designed to bring out the best in each dish. With quality aluminium for durability and even heat distribution, the range is suitable for all cooker types excluding induction and is also dishwasher proof. The POP range also features a range of tools, which perform to the highest standard thanks to long lasting nylon heads. Meyer Group Web: www.prestige.co.uk
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The new Boss to Go from Sage, with huge attention to detail and superior design will make your smoothies, faster better and smoother this year. A unique Smooth Edge Tumbler means great smoothies whether you’re at home or on the go. Other features include a powerful 1,000 watt motor and high velocity ProKinetix® blade meaning results are 42% finer than many other blenders. Sage Appliances Tel: 0808 178 1650 E-mail: customerservice@sageappliances.co.uk
new
products
Inject a bit of colour and quirkiness to your home this summer with the new BRITA Fun filter jugs. Available in four vibrant colours Lime, Purple, Pink and Blue - the BRITA Fun has a compact, handle-less design and innovative rocker lid. With a 0.5L capacity and MAXTRA water filtration it is a stylish addition to any dining table, whether inside or outdoors. BRITA UK Tel: 01869 365810 E-mail: tradeenquiries@brita.co.uk Web: www.brita.co.uk
From V&A, the Encaustic Tiles mugs combine Fleur de Lys and petal patterns with a striking black and white colour palette. Taken from the V&A archives, the geometric patterns are inspired by encaustic earthenware tiles made in Staffordshire in the 19th century. V&A revives these classic designs, styling them across modern shapes of squat can mugs and also espresso mugs, which are available in a set of four and presented in a luxury gift box. Creative Tops Tel: 01536 207756 E-mail: press@creative-tops.com Web: www.creative-tops.com
The new Russell Hobbs 40L Square Sensor Bins are a necessity for any home. The sensors make waste disposal even more hygienic, simply wave your hand over the sensor and the lid automatically opens with no need for contact! It makes scraping your plates cleaner and simpler and emptying the bag is hassle-free with its easy to remove lid. Available in three colours: black, white and red – this is a stylish addition to any kitchen. Russell Hobbs Tel: 0161 934 2283 Web: homewares.russellhobbs.com
Dress your table to impress with the new BRITA Fill&Serve Mind, a stylish water filter carafe that adds a touch of elegance to any table. Available in four colours - Teal, Graphite and Berry. Why not serve up freshly filtered BRITA water as a healthy alternative at dinner time. With innovative MicroDisc technology, the filter effectively reduces chlorine but leaves in minerals for great taste. Less plastic waste and save you money. BRITA UK Tel: 01869 365810 E-mail: tradeenquiries@brita.co.uk Web: www.brita.co.uk
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What’s Cooking?
For Food Preparation? Four retailers share their current bestsellers for all types of food preparation.
Richard Atkinson, owner, You-cook, Hunstanton You-cook opened in the seaside town of Hunstanton in February this year and is getting lots of support from locals and holiday makers alike. We can't believe how many we've sold, especially since they came out top in a group
Chef'n Stem Gem Strawberry Huller from Dexam Living Nostalgia Retro Scales from Kitchen Craft
The Daily test in the Mail. They come in three colours, antique cream, French grey and vintage blue. They have a timeless design and are very easy to read - we always have a set in our window as they draw customers in. Our best selling knife razor sharp straight from the package.
Sheffield Made Veg Knife from Taylors Eye Witness Stellar 18cm Steamer from Horwood
We sell several different steamers, but the Stellar from Horwood is a thing of beauty -if it's quality required, this fits the bill. When we sell one of these, nine out of 10 customers
Master Class Crusty Bake Tins from Kitchen Craft Judge Classic Frypans from Horwood
come back to expand their collection. A real winner! Available in five sizes - a fabulous pan we can sell day in day out with upmost confidence. It definItely lives up to its name - a true Classic.
Right: Get nostalgic with these retro scales from Kitchen Craft - bring the past into the future.
Right: A great gadget favourite Dexam’s Chef’n Stem Gem Strawberry Huller ticks all the boxes in the polls.
Donna Johnston, co-owner, Ruby & Scarlet, Felixstowe Ruby & Scarlet opened on Felixstowe High Street last November. The cookshop is already an Excellence in Housewares finalist (see page 29) and a New Business of the Year finalist in the Suffolk Coastal Business & Community Awards. . Because everyone wants to eat more healthily and replace carbs with spiralised vegetables
Gefu Spiral Slicer From Haus
and it’s the one Mary Berry has in her cupboard. The garlic crusher for the open-mined! Its simple design is cleverly engineered to ensure
Rocker From Joseph Joseph
minimum waste and even crushing - our customers love it.
Y Peeler From OXO Good Grips Tala Performance Baking Tray From George East Housewares Signature Vegetable Knife 8cm From Robert Welch Designs Zeal Straight to Pan Chopping Board From CKS
With its ergonomic handle and quality blade, this little peeler makes peeling a pleasure. This tray is a good gauge and it’s popular because it doesn’t bend out of shape when you put it in the oven and its quality also makes it easy to clean. A high quality stainless steel blade coupled with a handle that is lovely to hold makes this little knife a kitchen essential with our customers. Our customers love this chopping board with the simple hole in the corner, making it easy to place things straight into the pan.
Left: This clever kitchen gadget makes meal prep simple - the Rocker from Joseph Joseph gets the job done in style.
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Right: A simple yet handy kitchen item - the Zeal Straight to Pan Chopping Board from CKS just makes life easier .
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What’s Cooking? Matt Fendall, manager, Essentials, Hazelmere Cookshop and housewares stockist, Essentials has been trading since 1987 as part of a parade of independents on the outskirts of High Wycombe.
Cerama Frying Pans from Neat Ideas
This is our most profitable kitchen line. It comes with a TV display that explains how it works. .
2 in 1 Spiral Slicer from Kitchen Craft
We stock four different spiralisers but this is our bestseller as it is keenly priced and makes a good gift.
Kitsch’n’Fun Dame Edna Onion Glasses from Kitchen Craft Measuring Jug from Pyrex
It is amazing how many we sell – these are good fun, a good price and a great gift. . This is a design classic that people came in for when they have smashed their old one or the writing has worn out after ten years.
Master Chef Oven Glove from Besco
This traditional looking triple layer glove is our bestselling oven glove – functional, at a good price.
Zeal Hot Print Oven Glove from CKS
This is the opposite of the above! It is funky in bright colours, with flexible silicone. Left: A high quality oven glove with three layers of protection......say goodbye to those pesky burns!
Left: Healthy cooking on the hob - whether it’s an induction, electric, gas or ceramic cooker, this great range will get you cooking up a storm in the kitchen without having to use much oil Cerama from Neat Ideas.
Alison Hobbs, visual merchandiser, Potters Cookshop, Hockley The CHA Retailer of the Year in 2015, the Cookshop opened in 2012, next to long established hardware business, Potters of Hockley.
Zyliss Easy Pull Food Processor from DKB
With great blades, this is so portable you can take it on holiday, on boats or camping. One customer bought it to process food for her baby when she is out at a restaurant.
Silicone Lids from Charles Viancin
These can be used in so many ways, including as a splatter guard when cooking (as well as covering food outside and for storage, as it creates an airtight seal). The Poppy design is the most popular.
Garlic Twist from Fosseway Trading
This is very impressive, as you don’t get garlic on your hands, and it also works to puree ginger.
Chef’n Spiraliser from Dexam
Everyone is still spiralising. This is an excellent price, is easy to clean and robust. It is our demonstration
Krisk Bean Slicer from Kitchen Craft Zyliss Salad Spinner from DKB
model, so it gets used and abused! A classic – this is so popular, we are always selling out! I have compared this with my old salad spinner and it gets leaves a lot drier. More people want to wash pre-salad with recent health scares. This comes in a large and a small size, which is great for students going off to university.
Left: These sillsicone lid covers from Charles Viancin are the perfect way to keep food covered, while making a statement at the table. So many pretty, fun designs - you’ll be spoilt for choice!
Right: This versatile and portable Zyliss Food Processor from DKB is perfect for getting the job done whenever and wherever!
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YOUR PARTNER FOR SEASONAL DECORATIONS AND OUTDOOR LIVING
Visit us at the
Autumn Fair
4 sept – 7 sept Hall 3-3A | 3E30 – F31
Birmingham | UK
Seasonal decorations | Outdoor Living | Garden furniture | Fountains | Lighting | Pottery WWW.KAEMINGK.COM
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in essentials for food preparation Make fresh vegetable spaghetti or wide pasta ribbons with a flip of a switch. Launched at Spring Fair 2016 the compact Progressive Veggie Pasta Maker from Eddingtons provides a healthy way to encourage kids to eat vegetables whilst having fun prepping in the kitchen. Great for using with courgettes, carrots and cucumbers to create a healthy alternative to pasta. There are no complicated blades or attachments to change; it’s easy to use and even easier to clean as it can be simply opened up and placed in the dishwasher. Eddingtons Tel: 01488 686572 E-mail: sales@eddingtons.co.uk Web: www.eddingtons.co.uk
The Kenwood Electric Spiralizer provides a quick, messfree food preparation solution to the current spiralizing trend. The Electric Spiralizer offers the choice of the Pappardelle Cutting cone to create thick ribbons or Spaghetti Cutting Cone to create thin vegetable noodles; both lighten the food preparation workload and offer a deliciously healthy, low calorie alternative to carb-heavy noodles and pasta, whilst ensuring dishes remain tasty and filling. Kenwood Tel: 0239 239 2392 Web: www.kenwoodworld.com/uk
2016 has seen an influx of new products from OXO. With the spiralizing trend set to stay as the easy way to prepare healthy meals, OXO has introduced its new spiralizer. Ribbons, spaghetti and fettuccini are just a twist away with the colour-coded blades while the sturdy base and easy to use turning mechanism make spiralizing a breeze. The new Vegetable Chopper with Easy Pour quickly and safely chops fruit, vegetables and more in one simple motion. OXO Tel: 0114 242 7295 E-mail: info@oxouk.com
The new Microplane Master Series is a premium collection of five graters – zester, fine, coarse, ribbon and extra coarse – all with an elegant walnut handle. Expertly engineered, the photo-etched blades, made in the USA, are ultra sharp to deliver a superior grating experience. The blades benefit from a sturdy, heavy-duty stainless steel frame. The oiled walnut handle is comfortable to hold and has a distinctive look, which every passionate home cook will want to own. Microplane Tel: 01204 778594 E-mail: rharper@microplaneintl.com
Terraillon launched its new range of baking accessories at this year’s Exclusively Housewares. Inspired by Tarraillon’s passion for cooking, and designed in France, this complete range of innovative accessories are practical, creative and space-saving. Come and see the full range at the stand, and express your chef with Terraillon. Terraillon Tel: 01442 270 444 Mob: 079 6696 7297 E-mail: mark.ryan@terraillon.co.uk Web: www.terraillon.com
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PROGRESSIVE HOUSEWARES M BY MIKASA ADVERT V1.pdf
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Introducing M by Mikasa, a beautiful vitrified porcelain tableware collection featuring a sleek range of pure white dining pieces with elegant distinctive line detail. The collection includes stylish slate placemats and coasters, stainless steel cutlery, luxury cotton napkins and tablecloths that complement the porcelain pieces perfectly for a quality finish to any table setting. Paired with Mikasa Cheers glassware, M by Mikasa offers impeccable style for any dining occasion. Mikasa is prized for its core values: modern, luxurious, trend-driven design with pristine couture-inspired quality. Creative House, Corby, NN17 4DU. Tel: +44 (0)1536 207710 www.creative-tops.com
For more info about this range or to order our latest brochure. email: sales@creative-tops.com, marketing@creative-tops.com
The trademarks ® and ™ and logos appearing herein are the property of Lifetime Brands, Inc., and/or their respective owners. © 2016. All rights reserved.
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