Apr i l 2020
BUSINESS
VOL. XXXIII NO. 4 | APRIL 2020
MAGAZINE
IMPACT 2020 WOMEN IN LEADERSHIP: ERIE INSURANCE REPRESENTATIVE DISCUSSES IMPACT OF FOSTERING MOTIVATION, TEAM BUILDING AND TALENT
SPOTLIGHT Q&A:
STEPTOE & JOHNSON ATTORNEY ADDRESSES REPRESENTATION OF WOMEN IN LEGAL FIELD
WHAT’S INSIDE:
A SPECIAL MESSAGE FROM YOUR MBA
WOMEN IN BUSINESS “My advice for women in business today would be to define success on your own terms, achieve it by your own rules and build a life you’re proud to live. If there is something you really want to do, believe in yourself and keep moving forward because success will come. And lastly, pay it forward and help others to achieve success.” Julie Wilson Chief Financial Officer
“Banking is an industry that has traditionally recognized women. I feel extremely fortunate to have built a career at Marquette, where my contributions are both recognized and valued. The fact that my career has provided an opportunity to help make our community a better place has been very rewarding.”
“It never occurred to me that I had what it takes to have such an exciting and successful career in banking. I have always felt like I have a voice here. Hard work pays off. Management recognized my potential and believed in me. And, throughout the years I have had a steady upward career path.”
“Marquette has given me the opportunity to not only reach my own potential as a leader, but more important, an opportunity to help others reach their full potential. It’s important to me that Marquette recognizes the contributions women make and values employees as their greatest asset.”
Kelly Montefiori Chief Operating Officer
Lisa Lopez Senior Vice President of Deposit Operations
Stella LaPaglia Senior Vice President of Human Resources
FEATURES FEATURE STORY | WHAT’S INSIDE
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Always Here for You A special message from your MBA regarding COVID-19.
COVER STORY | LOCAL PROFILE
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Women in Leadership IMPACT Luncheon Speaker Ann Scott of Erie Insurance discusses the importance of fostering motivation, team building and talent and its impact on business and the community.
SPOTLIGHT Q&A | WORTH NOTING
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Marcia DePaula of the law firm Steptoe & Johnson, PLLC, talks about the representation of female attorneys across the country, as well as the opportunity and challenges of women in the workforce today.
LEADERSHIP PROFILES | INDUSTRY
DEPARTMENTS
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BUSINESS BUZZ
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PEOPLE BUZZ
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HR CONNECTION
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HR Q&A
WHAT’S NEW
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SPECIAL SECTION & EXTRAS 25 EVENTS NETWORKING AND MORE
AWARDS AND PROMOTIONS
EDITORIAL
See photo coverage of the Association’s recent member events and updates.
ON THE HILL | POLITICAL SNAPSHOT
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READ ON THE GO! For the most current Business Magazine updates, visit mbabizmag.com
WORKPLACE TRENDS
GET ANSWERS
Contributing Writers Eileen Anderson Lisa Smith Presta Jamie R. Schumacher
Additional Photography Casey Naylon Alex Newcamp iStockPhoto.com
Advertising Sales Frank Mehler 814/833-3200 fmehler@mbausa.org
Design, Production & Printing Printing Concepts Inc. printcon@erie.net
David Thornburg 814/833-3200 dthornburg@mbausa.org
A closer look at what drives state Senator Camera Bartolotta, R-46. Eileen Anderson
LEGAL BRIEF | EMPLOYMENT LAW
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Executive Editor Karen Torres ktorres@mbausa.org
Learn about the women who are making a difference in their organizations and their communities.
Three issues for women in the workplace: the good, the bad and the ugly. Lisa Smith Presta and Jamie R. Schumacher
RECOGNITION
SPECIAL SECTION | CEREMONIES
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Join the MBA in celebrating the recent graduates of its professional development, HR and computer training courses!
Feature Photography IstockPhoto.com On the Cover: Learn about the Association’s upcoming Women in Leadership IMPACT Luncheon on May 13, featuring keynote speaker Ann Scott of Erie Insurance. See page 4. Mission Statement: The Manufacturer & Business
Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors
Manufacturer & Business Association Headquarters: 2171 West 38th Street Erie, PA. 16508 Pittsburgh: 600 Cranberry Woods Drive, Suite 190 Cranberry Township, PA 16066 814/833-3200 |800/815-2660 | www.mbausa.org
© Copyright 2020 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.
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ATHENA Women Celebrate the Leadership of Women “WE ARE ATHENA”
CASSA FAMILY CHIROPRACTIC
Presque Isle Printing Services
To learn more about ATHENA Powerlink/ATHENA Erie check out ATHENAerie.org or contact Linda Stevenson at ATHENAerie.stevenson@gmail.com
Always Here for You
FEATURE STORY | WHAT’S INSIDE
A SPECIAL MESSAGE FROM YOUR MBA These are unprecedented times for our world. As we do everything we can to keep ourselves and our communities safe amid the COVID-19 pandemic, we also understand the real challenges for you, our membership, and your staff. Know that the MBA is always here to assist you and will continue to do so long after the storm has passed.
Rest assured that we are your trusted resource to navigate this rapidly changing landscape as we respond to hundreds of HR and employment law calls that are coming in to our Hotline every day. We continue to be a valuable resource for keeping you up-to-date on new guidelines and pending legislation that will impact your organizations and operations now and in the near future. The MBA, which prides itself on its regionally recognized instruction, has moved quickly to implement remote, online courses to enable your workforce to stay current with best practices and to keep your business teams trained and moving forward. We also have instituted online platforms for many of our briefings and workshops
that will enable you to stay connected and informed. Whatever your questions or concerns may be, the MBA and our professional staff will answer them the best we can. Now more than ever, we are here for you, our members, as you lead your organizations ahead! In this, our special Women in Leadership issue of the Business Magazine, we’ll highlight many of the resources available to help women in the workforce realize their leadership potential. We’ll hear from IMPACT Luncheon speaker Ann Scott of Erie Insurance on the importance of fostering motivation, team building and talent and how it can impact your business and community.
We’ll also hear from Marcia DePaula of regional law firm Steptoe & Johnson, PLLC, about the representation of women in the workforce and particularly in the legal field. We’ll also showcase many of the women leaders in the region who are making a difference within their organizations every day. Plus, in our 2019-2020 Recognition Ceremonies section, we’re proud to celebrate the many leaders in supervisory, team leader, computer and HR roles who recently graduated from the MBA’s regionally recognized training programs. To learn more about the MBA’s programs and services, visit www.mbausa.org!
YOUR TRUSTED RESOURCE
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COVER STORY | LOCAL PROFILE
IMPACT 2020 WOMEN IN LEADERSHIP Erie Insurance Representative Discusses Impact of Fostering Motivation, Team Building and Talent As an experienced HR professional and manager of community outreach for Erie Insurance in Erie, Pennsylvania, Ann Scott has spent more than 30 years actively involved in recruiting top talent and support volunteer and Ann Scott, IMPACT Speaker philanthropic causes that align with the Fortune 500 company’s vision and mission. Her contributions to women and youth even earned her the Mercy Center for Women’s distinguished “Woman Making History” honor in 2012. A confident leader and brand ambassador, Scott has witnessed firsthand the impact that fostering motivation, team building and talent can have on growing a successful business and a vibrant community.
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“People who feel supported, valued and respected are going to bring their whole selves to work, and they’re going to be more inclined to work harder for the organization,” Scott explains. “They’re going to be more creative. They’re going to be more loyal and go beyond what’s required to really make a difference for a company.” Such qualities are often the hallmarks of highly successful and respected organizations. As Scott says, “When employees are fully engaged, they’re not just doing what’s required, they’re going above and beyond and then doing that extra bit to really bring whatever it takes to the company. And that’s voluntary. But what would motivate someone to want to do that? It’s when they feel that their company supports them and values them. It makes a huge difference.”
Fully Engaged
For employees with aspirations to lead, an effective employment engagement strategy can be essential to advancement — especially for women. A recent Gallup Leadership Study identified confidence building and leadership training, along with the ability to network with women leaders, as key elements to expanding women’s leadership roles. When employees have the support of a supervisor or colleague, they tend to be more engaged, more innovative and more supportive of others, according to Gallup’s research. Scott says she discovered that in her own professional journey, which began as an intern in the Communications Department at Erie Insurance. After graduating from Penn State Behrend, where she earned a bachelor’s degree in Communications and her Master of Business Administration, Scott was encouraged by her supervisor to apply for an opening in the company’s HR department in recruiting. That role led to another where she was able to be instrumental in formalizing the company’s diversity and inclusion strategy to help attract top talent, and then to a formal role in the Erie Insurance’s Giving Network. Today, Scott oversees Erie Insurance Group’s charitable giving and community outreach, including philanthropy, volunteerism and employee giving. Scott acknowledges that having supportive supervisors and informal mentors helped her navigate the challenges and opportunities of being a woman in the workplace — be it a new position or taking maternity leave to bond with her children. “I’ve had a number of role models throughout my career that I have been able to observe, how they work and how they respond to things. It’s been great to be able to have people that you can look to and say, ‘I want to be like that or that’s how to react.’ That’s been really important just to have those role models.” In the workplace, the encouragement of other women can be even more valuable to team building. “You can’t think of it as a zero-sum game, if you get ahead then I don’t,” Scott states. “There’s plenty of opportunity and everyone can get ahead, and we all have to share and support each other.”
Taking Action
For some, turning aspiration into action can be a huge obstacle to female leadership. According to the Women’s Leadership Study by global advisory firm KPMG, six in 10 respondents indicated they aspired to be a senior leader of a company or organization, and more than half aspired to serve on a board. Yet they also reported hesitancy: More than half of the women agreed that they were more cautious in taking steps toward leadership roles, and six in 10 found it hard to see themselves as a leader.
“We can all be leaders, and we can make things happen if we decide to,” says Scott. “I think it’s important to get involved in whatever intrigues you or that you feel passionate about and you can make a difference. Every organization is looking for people who want to get involved. I think it’s challenging particularly for women, but you don’t have to wait to be asked.” Scott herself is an advocate of giving back not just because it makes good business sense, both in branding and recruiting, but because it can open doors of opportunity for others. For instance, in addition to her work at Erie Insurance, Scott has been active in Junior Achievement, Career Street, and the Erie Women’s Fund and is an avid supporter of ATHENA Erie. She’s also an executive in residence at the Black School of Business at Penn State Behrend where she’s helped to create the leadership program C3W (capability, competency and connectivity) to help emerging leaders maximize their potential. “One of the things we find that’s common among all of the women is this lack of confidence,” Scott says. “We can help our young women feel more confident to realize that they can do what they want to do.” And, for Scott, that starts with being an active participant — whether it’s volunteering, voting, mentoring or learning something new. “We’ve come a long way, but there still is a long way to go,” she says. “Build a network, support each other and pay it forward,” she says. “Look for ways to support each other and get involved.”
IMPACT Luncheon Speaker
Ann Scott is a local difference maker and manager of community outreach for Erie Insurance, a Fortune 500 company headquartered in Erie, Pennsylvania. She will be the featured speaker at the MBA’s Women in Leadership IMPACT Luncheon from 11:30 a.m. to 1 p.m. Wednesday, May 13, at the MBA Conference Center, 2171 West 38th Street in Erie. The event is presented by the Manufacturer & Business Association, MBA Business Magazine, in conjunction with Erie Insurance and sponsor Highmark, Inc. For more information or to register, visit www.mbausa.org.
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WOMEN IN LEADERSHIP SPOTLIGHT
Leading from the
Heart
KARLYN SCHULTZ
Vice President Intellectual Disabilities Services Years of Service – 32 Karlyn Schultz has spent her career and life working to help others achieve their best lives through supportive care services. In 1988, Karlyn joined Lakeshore Community Services as a substitute direct support professional. Thirty-two years and three promotions later, Karlyn has not only contributed to the agency helping residents achieve and live a higher quality of life, she has mentored, trained and inspired staff to reach for their personal best. Today as VP of ID services, Karlyn oversees one of the core programs the agency provides. Karlyn’s leadership style – a mix of innovation, clear directives and accountability, rooted in compassion – has helped the agency become an industry leader in Erie and surrounding counties.
814-456-9962
SPOTLIGHT Q&A| WORTH NOTING
Steptoe & Johnson Attorney Addresses Representation of Women in Legal Field The rising number of women in the U.S. workforce represents significant progress for the U.S. economy and professional occupations, as well. In fact, there are presently more than 400,000 women lawyers who make up just over one in three (38 percent) lawyers in the United States. Here, Attorney Marcia DePaula, a member of Steptoe & Johnson, PLLC’s Southpointe, Pennsylvania office near Canonsburg, talks about the representation of female attorneys across the country, as well as the opportunity and challenges of women in the workforce today. You’ve been a practicing attorney since you graduated from the University of Pittsburgh School of Law, starting with the Pennsylvania Office of the Attorney General back in 1994. Tell us about your legal experience and what drew you to a legal career. I became interested in the law from a very young age. Both of my parents were elected to the Pennsylvania House of Representatives. My father served almost 10 years, and my mother served four years in the same district after my father passed away. It was a unique experience. I learned firsthand that the law affects people and businesses in different ways. It taught me to see both sides. When I graduated from law school, I wanted to serve the people, as my parents had done. The Pennsylvania Office of Attorney General provided invaluable legal experience that helped shape my career in the private practice. It created an environment where women could rise to leadership positions. In a similar way, Steptoe & Johnson has created an environment where women can rise to leadership positions while still focusing on their legal career. Over the years, I have been fortunate enough to focus on a career that I enjoy while creating lifelong friendships with my colleagues and my clients. Tell us about your current firm, Steptoe & Johnson, its footprint and areas of specialization. Steptoe & Johnson has 14 offices in six states. We have two offices in Pennsylvania, one at Southpointe (located in Canonsburg) and the
other in Meadville. Our attorneys practice in more than 40 areas of law with recognized strengths in energy, business, labor and employment, and litigation. Additionally, our firm has been nationally ranked in energy law for the past four years by the authors of The Best Lawyers in America. Our Southpointe office opened in 2010 and has become the fourth largest office. There are 31 attorneys practicing there, focused on meeting the needs of clients in many industries, including energy, manufacturing, construction and health care. What progress have you seen in the representation of female attorneys since you began practicing law? It has been exciting to see women rise to positions of leadership and influence in the legal profession. The legal profession has changed and increasingly recognizes the important contributions that women and members of other diverse populations bring to the practice of law. At Steptoe & Johnson, women hold many of the top leadership positions in the firm, including CEO. Women serve as chair to three of our four departments including Energy and Natural Resources, Labor & Employment, and Business. Women also have major leadership positions within the firm, including seats on the Executive Committee, office managing members and practice group leaders.
Gender specific roles that used to be the norm are now slowly disappearing. I believe this trend will continue both in the legal profession and the workforce at large. I believe that the door is open for women to take on greater roles within law firms and to make progress toward having a hand in decisions that affect the future of the firm. To take full advantage of future opportunities for leadership, individuals must find the pathway that works for them. It is essential that the individual have a clear understanding of the time commitments required for many of these leadership positions and the effect these time commitments will have on their personal lives. Work-life balance is a challenge for working women inside and outside of the legal profession. While law firms have made strides toward easing the burdens faced by working mothers, there is always more to do. What is your advice to the next generation of women leaders? Take on projects and tasks that will challenge you and stretch your abilities. Find a mentor who will guide you and inspire you while giving you the honest feedback you need to grow. When the time comes, be a mentor for someone who needs your guidance. For more information about Steptoe & Johnson, visit www.steptoe-johnson.com.
What opportunities and challenges do you see for women in the legal profession and broader workforce today?
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McGill, Power, Bell & Associates, LLP Certified Public Accountants • Business & Financial Advisors
www.mpbcpa.com
navigating the role of women in business and industry
WOMEN
in the
WORKPLACE
McGill, Power, Bell & Associates, LLP Sets The Standard
The female leadership of McGill, Power, Bell and Associates, LLP provide an unparalleled role for the firm and community. Their perspective, contributions and personal investment of time and attention delivers immediate and long-term results for the firm and our clients. Under their guidance, MPB continues to deliver quality, timely and technical accounting and tax support to individuals and businesses. We will be your partner who understands the challenges and pressures you face on a daily basis and you can count on us for the most up-to-date, forward thinking financial guidance and direction. Client service is one of our guiding pillars, the relationships we build and the solutions we can provide give us the competitive advantage in Northwest Pennsylvania. Our approach delivers the quality that is vital to your continued growth. McGill, Power, Bell and Associates, LLP provides exceptional tax, accounting, assurance, and consulting services across an expansive list of industries. Let us work hard for you and your business!
ERIE 814-453-6594
MEADVILLE 814-724-5890
FRANKLIN 814-437-9568
GROVE CITY 724-458-7490
TITUSVILLE 814-827-3657
ON THE HILL | POLITICAL SNAPSHOT
What Drives State Senator Camera Bartolotta? Legislator Champions Pro-Business Agenda, Criminal Justice Reform
State Senator Camera Bartolotta, R-46, understands business in a way that few lawmakers do. When she and her late husband founded a drive-through quick lube business in Monongahela in 1988, she experienced all aspects of the business from management to changing oil and filters. Bartolotta appreciates the residents and the tight-knit communities in southwestern Pennsylvania. She grew up in a southern California suburb where no one knew their neighbors and found the difference between the two locales, “Like the difference between a black and white movie and technicolor.” She was pleasantly surprised by family Sunday dinners and friendly people. The Senator became an active community volunteer, from leading her children’s school programs, the PTA and drama club, to participating in political campaigns. Sadly, Bartolotta saw the community starting to fray as the steel industry collapsed and family sustaining jobs disappeared. Fearful of the long-range impact, she wondered, “Isn’t someone going to fix this?”
In 2011, 18 months after her husband passed, community leaders asked her to run for the PA House of Representatives, but she declined. However, her interest in government and politics was kindled, and she went to as many community meetings as possible.
“Many should remain behind bars, but we should find those who are not a danger to society and treat them in a different way.” That belief moved Bartolotta and Senator Art Haywood to launch the Senate’s Criminal Justice Reform Caucus in 2018. “The response was immediate, huge and bipartisan.”
After six months, an eye-opening experience pulled her into politics and a run for the PA Senate. Her daughter, home on a visit from college, said she was joining a missionary group. Bartolotta imagined a trip to some far off land. Instead, the missionary trip was to Monessen, her own back yard, a community ravaged by tremendous job loss from closed steel mills.
“Many inmates are suffering from generational incarceration. Many can’t read. They walk in with nothing, walk out with nothing, can’t find employment and return to illegal activities.”
That was when her mind was made up: “I will do this — that is, make a run for office!” The Senator aligns with MBA’s interests in health care, regulations, energy, taxes, workforce and utilizing untapped pools of workers. Where Bartolotta becomes animated is when talking about criminal justice reform. Some of her priorities include reforming the state’s broken and expensive probation and parole systems, protecting the dignity of incarcerated women, and supporting strategies to reduce recidivism and improve public safety.
She noted, each person behind bars costs the state $40,000-$65,000 per year making corrections the third largest budget item. “That same money can be invested in rehab and education during incarceration and removing barriers on the outside so ex-offenders can become productive members of society.”
Eileen Anderson is the director of government relations at SMC Business Councils (SMC), which merged with Manufacturer & Business Association (MBA) in 2019. Contact her at 412/342-1606 or eileenanderson@smc.org. mbabizmag.com • APRIL 2020
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BUSINESS BUZZ | WHAT’S NEW SAINT VINCENT FACILITY BRINGS ADVANCED NEUROLOGICAL NEUROSURGICAL CARE TOGETHER UNDER ONE ROOF
Saint Vincent, a part of the Allegheny Health Network, on February 24, officially cut the ribbon to a new AHN Neuroscience Institute facility on the Erie hospital’s campus. Located on the lower level of the Hardner Building on the Saint Vincent campus, the new $4 million, 5,500 square-foot facility features 12 patient exam rooms, provider offices, and an EMG testing suite. The facility integrates AHN’s neurology and neurosurgical practices, which were previously housed in separate locations at 145 West 23rd Street and 1910 Sassafras Street. “With the opening of this beautiful new facility, we are surrounding patients in need of advanced neurosurgical or neurological care with a multidisciplinary team of specialists conveniently located under one roof,” said Donald Whiting, MD, AHN chief medical officer and chair of the AHN Neuroscience Institute. “Our goal through this significant investment is to provide as many patients as possible with the comprehensive services they need right here in Erie.” The Institute officially opened to patients on January 20. For more information, visit www.ahn.org.
Hospital officials attend a ribbon-cutting ceremony for the new AHN Neuroscience Institute facility on the Saint Vincent Hospital campus in Erie.
MANUFACTURING ADVANCED EXPO SCHEDULED FOR MAY 7 IN ERIE
The Manufacturing Advanced Expo will showcase the latest manufacturing technology for regional manufacturers on May 7 in Erie, Pennsylvania. More than 30 exhibits will feature and demonstrate the latest innovations, like collaborative robots, advanced inspection solutions, process automation and more. The day will also feature educational sessions on technology solutions to improve processes and operations.
This free event is scheduled for 11 a.m. to 4 p.m. May 7 at the Ambassador Conference Center. The event is hosted by Northwestern PA Chapter of National Tooling and Machining Association (NWPA NTMA), Northwest Industrial Resource Center (NWIRC), with NEFF as the premier sponsor. There is no charge for the event, but registration is required at www.nwpa-ntma.com/expo. For more information, contact Tami Adams at tadams@nwpa-ntma.com.
Join Us Today! Women in Manufacturing is one of the only national trade organizations that provides support for all women who have chosen a career within manufacturing. This includes women from different office departments as well as women directly working on the floor. Our organization is on a mission to SUPPORT, PROMOTE, and INSPIRE these women. Find us at an event near you this year! Upcoming Events April 1st— The Ambassador, Erie
Lunch + Learn “Let’s Kick Some Glass” discussion panel and Plant Tour
April 7th— Lakeview Lodge, Dubois
June 3rd— Java Tree Café, Meadville
Reenergizing Your Personal Brand & FREE Professional Headshots
Coffee with WiM, informational meet and greet session + FREE coffee
April 17th— Ember and Forge, Erie
June 18th— Domtar Paper Mill, Johnsonburg
Coffee with WiM, informational meet and greet session + FREE coffee
Domtar Plant Tour followed by Happy Hour at Dam Inn
April 21st— Arbor House Café, Warren
September 28th, 29th & 30th—Cleveland
Coffee with WiM, informational meet and greet session + FREE coffee
WiM National Summit, annual national conference with over 500
Connect WITH us! Email: wimwesternpa@womeninmfg.org
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May 5th— Eaton Electric, Warrendale
Been There Done That, round table discussion with 5 local FEMALE CEO’s
APRIL 2020 • mbabizmag.com
manufacturers!
Visit our national website for further information and details on our upcoming events at womeninmanufacturing.org/western-pennsylvania
PEOPLE BUZZ | AWARDS AND PROMOTIONS SAINT MARY’S HOME OF ERIE ANNOUNCES RECENT APPOINTMENTS
Saint Mary’s Home of Erie, a Continuing Care Retirement Community, recently announced two new appointments. Robert Orton has been promoted to the position of vice president of Operations after serving at Saint Mary’s as the director of Support Services for 16 years. In addition to his current responsibilities, he will assist the president/CEO and the Administrative Team on special projects. Orton previously held positions as an EMT, maintenance supervisor, and was a volunteer firefighter. He is a member of multiple organizations and committees including the Healthcare Committee of the Northern Tier Health Care Coalition, the HVA Senior Living Alliance Board, and is a member of the National Fire Protection Association. Additionally, Paula Garczynski has been named director of Human Resources. She will be responsible for directing and managing the Human Resources department and functions for both Saint
Mary’s East and Saint Mary’s at Asbury Ridge. Garczynski previously worked at Adecco Employment Services and most recently was the director of Human Resources at Seaway Manufacturing. She studied Business, Liberal Arts and Sciences with a concentration on the human resource management and psychology modules at Penn State Behrend. She is a member of the Society of Human Resource Management and the Human Resource Association of Northwestern Pennsylvania.
KNOX LAW WELCOMES NEW ASSOCIATE
The law firm of Knox McLaughlin Gornall & Sennett, P.C. recently welcomed a new associate, John M. Bartlett.
Bartlett will focus his practice on elder law, Medicaid planning, estate and trust planning, and estate administration. He has previous experience as a fiduciary adviser, administering trusts, reviewing estate plans and ensuring compliance for a variety of individual clients. His private practice experience includes a variety of legal issues including estates and real estate.
MANUFACTURER & BUSINESS ASSOCIATION WELCOMES NEW HR PROFESSIONAL The Manufacturer & Business Association recently welcomed a new professional to its human resource team.
Rachel Tserkovniak is now an HR consultant and trainer at the Manufacturer & Business Association. In this role, Tserkovniak assists Association member firms in all areas of human resources, including training, answering HR hotline calls, recruiting, interviewing, hiring and orienting new employees, as well as writing and reviewing employee handbooks, HR assessments, job descriptions and compensation packages, and overseeing unemployment and benefit administration. She has extensive HR and training experience, most recently as HR manager for the Armstrong Group of Companies/4FRONT Solutions. She previously worked for Adecco Engineering and Technology/MODIS. Tserkovniak graduated from Penn State Behrend with a bachelor’s degree in Communications.
A native of Massachusetts, Bartlett graduated from the University of Rhode Island and Roger Williams University School of Law.
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Women Making A Difference
MacDonald Illig is proud to be one of the largest law firm employers of women attorneys in Northwest Pennsylvania. As active members of the Erie community, our women partners and associates serve on and lead the Boards of numerous non-profit and civic organizations. MacDonald Illig values commitment to our community and joins the Manufacturer & Business Association in commending the women leaders throughout our region who make a difference.
MacDonald Illig's women attorneys practice in 17 different areas of law: Business Transactions Banking & Finance Bankruptcy & Creditors' Rights Cannabis Charitable & Nonprofit Organizations Construction Family Law Government Services Education Health Care Intellectual Property & Technology Labor & Employment Litigation Real Estate Tax Planning & Representation Trusts & Estates Workers' Compensation
100 State Street, Suite 700 Erie, PA 16507 (814) 870-7600
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APRIL 2020 • mbabizmag.com
www.MacDonaldIllig.com
LEGAL BRIEF | EMPLOYMENT LAW
Three Issues for Women In The Workforce: The Good, The Bad and The Ugly
What can be done? Recently, Iceland became the first country to officially require gender pay equality. In other countries, creative initiatives have been adopted, including subsidized child care and the enforcement of paternity leave.
Jamie R. Schumacher is an associate at MacDonald Illig. She concentrates her practice in the areas of commercial litigation, employment litigation, insurance defense, and municipal/ordinance enforcement. She has helped resolve a wide variety of litigation matters.
Lisa Smith Presta is a partner at MacDonald Illig and chair of the firm’s Insurance Litigation Department. Her experience includes the handling of complex, multiparty litigation matters involving commercial disputes, breach of contract claims, fiduciary obligations and professional services.
The Good: Most employers are required to provide time and space to pump breast milk. Under the Fair Labor Standards Act (FLSA), most employers with 50 or more employees must provide “reasonable break time for an employee to express breast milk for her nursing child for one year after the child’s birth each time such employee has need to express the milk.” While such needs vary, a common practice is for morning, afternoon and meal periods to act as the “reasonable break time” though other accommodations are recognized by the FLSA (for example, providing “floater” employees to cover). A pumping space must be a private space, other than a bathroom, which is
shielded from view and free from intrusion. Often this is accommodated by providing locks on office doors, mobile screens for cubicle areas or separate lactation rooms. However, these FLSA requirements do not apply to employers with fewer than 50 employees if compliance would impose “an undue hardship.” The Bad: Data establishes that gender pay discrimination continues. Whether intentional or not, statistics undeniably support the finding that women in nearly every occupation are paid less than men in the same role with the same experience. This is true not only in the United States, but globally.
Here at home, and from an individual employer standpoint, a variety of strategies can increase general awareness of the issue and help to avoid unintentional pay discrimination. These strategies include transparency in compensation. Some companies have gone so far as to make all employee salaries public, but even internal transparency by itself can assist with selfcorrecting any discrepancies. In addition to transparency, eliminating negotiation of compensation can help to address the issue as studies demonstrate men are more likely to negotiate their salaries than women. Other helpful practices include mentorship programs and promoting female entrepreneurs. Such initiatives promote skills development, increase emotional and psychological support, and build a talented and experienced employee base. The Ugly: Is there a new type of #MeToo litigation? Yes, and it is in the form of shareholder derivative actions. In 2019, multiple suits were filed by shareholders — including those of Alphabet, Inc., the parent company of Google — who alleged that the public company’s Board of Directors conducted itself in a manner that had an adverse impact on the company profits and on the ability to hire and retain top talent. Specifically, it is alleged that directors concealed, minimized or were willfully blind to the sexual harassment and gender discrimination of high-level executives, thus exposing the company to #MeToo litigation and regulatory action. Whether your company is accountable to shareholders or not, the #MeToo movement and related litigation should serve as a reminder to review and update your sexual harassment policy and to periodically conduct anti-harassment training. For more information, contact MacDonald Illig at 814/870-7600.
mbabizmag.com • APRIL 2020
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HR CONNECTION | WORKPLACE TRENDS STUDY EXAMINES ‘LIKEABILITY’ FACTOR FOR WOMEN AT WORK
Worrying about what other people think at work is something women have to contend with far more than men, a new study suggests, according to a report in Science Alert. Economists at the University of Hamburg, Germany found that when people are placed in pairs, the contributions of both male and female workers depend on how they feel about their female partner.
Health Insurance Too Expensive? Relief May Come Soon
In all-male groups, being likeable was neither an asset nor a hurdle. In the study, male participants cooperated and coordinated to the same extent, regardless of their feelings toward one another. Only in mixed groups did they appear more sensitive to the perceptions of others.
If you own a business, you might remember when providing group health insurance for your employees did not mean sacrificing other benefits and retention tools. Many of the MBA’s members participated in the Association’s discounted health insurance plans. Unfortunately, the Affordable Care Act eliminated those discounts. However, that may all change as early as this year with the passing of Association Health Plan (AHP) legislation. An AHP allows businesses to aggregate together to purchase health insurance on the large group market. As you may know, employers with 50 employees or less are regulated to purchase health insurance on the rigid small group market and do not enjoy the negotiating benefits of those with more than 51 employees. The MBA’s most recent annual Government Affairs Survey determined that members’ top concern was the rising costs of health insurance. The survey goes on to conclude, if health insurance costs decreased, MBA members would invest the savings back into their company, give raises and hire more employees. An AHP spreads out risk and creates economies of scale increasing bargaining power to negotiate lower premiums. The Congressional Budget Office predicts these plans will reduce business’ premiums by 30 percent! So how can you get discounted rates?
STUDY FINDS WOMEN’S SHARE OF BOARD SEATS RISES, NOT TOP ROLES
Women gained seats on U.S. corporate boards at a steady pace in recent years, but their share of top board leadership roles is still stuck at a low level, according to recent research published by Reuters. Among the largest 500 publicly traded U.S. companies by revenue, the share of female directors rose to 25.9 percent in 2019 from 18.9 percent in 2015, research firm Equilar found. However, women’s representation in board leadership positions barely changed over the period, edging up to 7.5 percent from 7.4 percent, as women’s share of combined CEOchair jobs declined. The leadership figure also included women who were non-executive board chairs and lead independent directors.
Our Government Affairs team has been working with lawmakers for over a year to make AHPs a reality and the future is promising. Currently, 30 states have created provisions to provide financial relief for small businesses through an AHP. That number is growing, and Pennsylvania could be next. Thanks to bipartisan legislation introduced by state Senator Michele Brooks, (R-50), and state Representative Valerie Gaydos, (R-44), AHPs could happen soon in Pennsylvania. To get involved and learn more, contact the MBA’s Government Affairs team at 814/833-3200 or jfriend@mbausa.org and be sure to read May’s “On The Hill” article for an update.
“As soon as one of them (or both) is a woman, however, the situation changes,” the study’s authors stated. “Then, likeability considerations become relevant, turning low likeability into a disruptive factor — in a sense an exogenous ‘hurdle’ — that impedes successful co-operation and reduces performance outcomes.”
“These stagnant numbers in board leadership positions suggest that women still face significant hurdles when attempting to climb the top rungs of the corporate ladder,” stated the study’s authors.
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Jezree Friend is the Manufacturer & Business Association’s senior government relations representative and is responsible for developing legislative priorities and strategies; encouraging membership grassroots activities; and lobbying on behalf of a pro-growth, pro-business agenda.
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HR Q&A | GET ANSWERS WHEN MUST EMPLOYERS BEGIN USING THE NEW FORM I-9? On January 31, 2020, the U.S. Citizenship and Immigration Services (USCIS) published a new version of Form I-9: Employment Eligibility Verification. The previous version of this form expired August 31, 2019, but USCIS advised employers to continue using the expired form until a new form was made available. With the new form, USCIS also has clarified that employers have the option of initially using either the expired or the new Form I-9. However, employers must begin using the new form exclusively by May 1, 2020. The paper version of the new form has not changed, but the electronic form shows a few minor changes. Specifically, the new form: • Lists additional countries (Eswatini and Macedonia) in the country of issuance field; • Clarifies who can act as an authorized employer representative; • Updates the USCIS website address; • Clarifies the list of acceptable documents; • Updates the process for requesting paper versions of the form; and • Updates the privacy notice from the Department of Homeland Security. The new Form I-9 was approved by the Office of Management and Budget on October 21, 2019 and has a new expiration date of October 31, 2022.
Pennsylvania to Update Overtime Salary Threshold On January 31, 2020, the state’s Independent Regulatory Review Commission voted to approve the Pennsylvania Department of Labor & Industry’s final regulation that will extend overtime pay eligibility to more workers. The new regulations require overtime pay to most full-time salaried workers in executive, administrative and professional jobs if they make less than $45,500 by 2022. This increase will be phased in over three steps: • $684 per week, $35,568 annually (federal rule that went into effect January 1, 2020); • $780 per week, $40,560 annually in 2021; and, • $875 per week, $45,500 annually in 2022. Starting in 2023, the salary threshold will adjust automatically every three years. The Attorney General must approve the final regulation before it can be published in the Pennsylvania Bulletin and go into effect later this year. Pennsylvania employers should examine the classification of currently exempt employees and consider whether such employees need to be reclassified as nonexempt or adjust salaries given the anticipated increases in the salary threshold. The Manufacturer & Business Association will continue to provide updates on this matter as information becomes available. For questions, contact the MBA’s HR/Legal Hotline at 814/833-3200 or email hrservices@mbausa.org.
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Stacey Bruce, SPHR, SHRM-SCP, is the director of HR Services at the Manufacturer & Business Association. Contact her at 814/833-3200, 800/815-2660 or sbruce@mbausa.org.
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LEADERSHIP PROFILE
LEADERSHIP PROFILE
GRETCHEN BLOUGH
KELLY DEMPSEY
Licensed Customs Broker and Customs Brokerage Manager Logistics Plus Erie, PA
International Manager, Imports Logistics Plus Erie, PA
“The most damaging phrase in the language is: ‘It’s always been done that way.’ “ — Grace Hopper Who or What Has Inspired You on Your Career Journey? Blough: What inspires me is my love of learning. I was always the nerdy kid in school that always had a book in my hand. When Jim Berlin sent me to my first customs compliance assignment after I graduated from Edinboro University, he told me, “It’s a bunch of computer stuff, and you know that, and a bunch of legal stuff, and you’ll get that.” Well, I did. I learned the import regulations and in 2014, I passed the U.S. Customs Broker Exam and got my broker license, allowing Logistics Plus to file customs entries. Each day, however, is a continuing learning experience. Since I am a customs broker, I must have at least
Who or What Has Inspired You on Your Career Journey? basic knowledge on a wide range of commodities — plastics, machine parts, food, cosmetics, measuring equipment, etc. In order to gain this knowledge, I need to research each topic, meaning I truly do learn something new every day.
at
LEADERSHIP PROFILE
Who or What Has Inspired You on Your Career Journey? Grein: Attending college during the recession had a major impact on my career. The backdrop to my formal education was a struggling economy and companies being forced to enact massive layoffs. Studying business principles with that real-time example was a great motivator. My Business Management professor told our class during our first lecture, that during these times we, as students, should aim to be the best we could be. If we graduated as “B” students, we would be looked at as average, not exceptional, and that only exceptional students would find their place in the current working world. This sentiment resonated with me and motivated me to be the best student I could be, which eventually landed me at
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APRIL 2020 • mbabizmag.com
Dempsey: Day to day, my co-workers and mentees are a huge source of inspiration. I feel a deep sense of responsibility to be my best for the people who depend on me to show up and work hard every day. My customers depend on that of course, but as a leader my team depends on it just as much. I think that mentality has positively shaped my career growth – the more I thought about how best to work with and help the people around me, the more trust they placed in me. In turn, those who mentored me early in my career noticed that dynamic and entrusted me with greater responsibility.
“Don’t judge each day by the harvest you reap but by the seeds that you plant.” — Robert Louis Stephenson
That kind of career progress, based on that kind of trust, is only possible in a work environment that fosters it. Working in an environment that emphasizes taking responsibility and being a good coworker enabled me to get to where I am today. I never take it for granted and try to create the same positive environment for my team.
at
LEADERSHIP PROFILE
EMILY GREIN
LIBBY O’HARA
International Manager, Airfreight Logistics Plus Erie, PA
Manager, North American Operations Logistics Plus Erie, PA
“Dream big and be disruptive. If you are doing the same thing as everyone else, you’ve already failed.” — Kendra Scott
“If you can’t fly, then run. If you can’t run, then walk. If you can’t walk, then crawl. But, whatever you do, you have to keep moving forward.” — Martin Luther King Jr.
a company where I have been able to grow my career. I feel fortunate to work for a company that encourages individuality and appreciates hard work. It is rare to find a working environment where you are simultaneously encouraged to set your own goals but are also given the direction and training to grow.
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Who or What Has Inspired You on Your Career Journey? O’Hara: When I sit down and really think about what or who has fueled my fire, so many people come to my mind.
them be the rock in your river.” That little quote has become my daily pep talk to myself.
My husband, without him encouraging me to try something new and his support while I was “figuring it out” I would never have been able to do this.
Finally, Jim Berlin, who took a chance on a woman who had no experience at all in this business, and he supports and respects me in everything I do. His leadership style makes me want to be best. The atmosphere here is amazing, and I am truly blessed to have the opportunity to be one of the leaders here at Logistics Plus.
My kids, I want to be something that they can be proud of. I want to be an example of how hard work and good work ethic pays off. My team, I love to watch each of them grow and help them find that something that they are great at and watch them pave their own career path. My previous supervisors, they are the ones that taught me so many lessons of what to be and some what not to be. I will never forget when I was told “just let
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LEADERSHIP PROFILE
LEADERSHIP PROFILE
MOLLY SCHOULLIS
KORTNIE HARMLE
Project Manager Logistics Plus Erie, PA
Project Manager Logistics Plus Erie, PA
“Diligence is the mother of good fortune.” — Miguel De Cervantes
“If I have seen farther than others, it is by standing on the shoulders of giants.” — Isaac Newton
Who or What Has Inspired You on Your Career Journey? Schoullis: One of the things that I love most about my role is the incredible group of individuals that I interact with every day. I took a leap of faith two years ago to join LP because I knew the people I was going to work with would not stop for anything to make a positive difference in other people’s lives. I am fortunate to come across quite a few of these people throughout my career; their desire to teach and want more is what truly inspires me.
Who or What Has Inspired You on Your Career Journey? hard and grow and spent the time to teach me about the industry, the intricacies of the business and how to lead others with kindness and respect. Tom believed in me, respected me and empowered me. Because of Tom, I want others who work with me to feel the way I do about Tom. I can only hope to grow and inspire others the way Tom inspired me.
Before joining LP, I worked at Starbucks and was managed by Tom Valerio. I had just graduated and was eager to learn and progress in an upward direction. Tom acknowledged my zest to work
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Harmle: Throughout my career I’ve been very lucky to be surrounded by true professionals who are passionate about their craft. Personalities varied across the board. They brought different perspectives to solving problems, but everybody was focused on common goals and the bar for success was set very high. I’m extremely grateful for that. Those experiences influenced my approach to leadership and managing teams, which is a complex problem to solve. It takes understanding, planning, patience and many more characteristics that I work to improve continuously.
LEADERSHIP PROFILE
SALLIE PIAZZA
BRITTANY L. TAYLOR, CFP
Chief Nursing Officer, Saint Vincent / Allegheny Health Network Erie, PA
Piazza: My goal was never to choose leadership, but I was inspired by a very progressive Human Resource leader. She encouraged me to join hospital committees and take advantage of the many educational opportunities being offered. When a leadership opportunity became available she gave me the courage to apply. I found I loved leadership. I believed and still do that I can influence and make a difference. How lucky I have been in my career choice as a nurse where there are so many opportunities and possibilities. I love being a nurse and feel honored to be in such a wonderful profession. A good deal of my career has been at the front line. That training and experience has helped me to be a better leader. When I am making difficult decisions, I
at
At Logistics Plus, our culture, goals and mission have all been developed over time – they’re the cumulative result of
LEADERSHIP PROFILE
Who or What Has Inspired You on Your Career Journey?
everything we’ve done. And we’re a self-selecting group. Everybody is likeminded here (passionate, hard-working, entrepreneurial, risk-takers). There is nothing more rewarding than knowing I am part of, and a leader of, a team that truly cares about what we do and subscribes to the same beliefs. And as we keep growing, I strive to build a culture that will bring perspective, energy and fun to the challenges at hand.
“As a leader, I want to always remind our nurses of the wonderful worthwhile work they do every day.”
keep two things in mind, our patients first and how will this affect the nurse. My front-line experience has taught me to appreciate the hard work and dedication of all our nurses. They are the true heroes of health care. Day in and day out they take care of the sickest people selflessly. They see the worst of humanity and the very best. Nurses are challenged every day to be motivated, energized and inspired. As a leader, I want to always remind our nurses of the wonderful worthwhile work they do every day. I want them to see the many opportunities and possibilities in their work. Our success is the small efforts repeated day in and day out.
Principal and Senior Financial Advisor HBKS Wealth Advisors Erie, PA
Who or What Has Inspired You on Your Career Journey? Taylor: I have been inspired and supported by many people in my career including family and friends; however, I would say the people who inspire me the most are my clients. They trust me with their most important financial decisions, and I do not take that trust for granted. We go on a journey together in planning for their goals and I become very invested in them personally and helping them be successful and live out those goals. Many of them have touched my life in various ways and helped me evolve into the person and advisor I am today.
“I feel blessed to be a part of a firm whose values and goals have aligned with doing what is in the best interest of our clients long before the industry started making it a priority.” community where I live means that I often get to see those results firsthand – whether it’s a student graduating from the college that their grandparents helped fund or attending an event at a charitable organization supported by one of my clients. It makes me happy that my children can see that I enjoy what I do and view hard work in a positive light.
I am grateful that I do something I enjoy and can also help many families achieve financial success. Working in the
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LEADERSHIP PROFILE
Who or What Has Inspired You on Your Career Journey? Renaud: I’ve been very blessed to do work that I feel passionately about, but I’m also privileged to be surrounded by people who are just as passionate about CBB: co-workers who energize each other by sharing ideas and successes; colleagues at our partner hospitals who care so deeply for their patients; donors who never stop moving me with their kindness and generosity; and recipients who have trusted me enough over the years to share their personal stories.
LEADERSHIP PROFILE
DEANNA RENAUD
JANE GIBSON
Executive Director, Community Blood Bank Erie, PA
Executive Director, Asbury Springhill Erie, PA
“If you are working on something exciting that you really care about, you don’t have to be pushed. The vision pulls you.” — Steve Jobs
“Help me to be less fearful of the measure of time, and more fully alive in the time that simply is. Help me to live time, not just to simply use it; to breathe it in, and return it in acts of love and presence.” — Avis Crowe
really care about, you don’t have to be pushed. The vision pulls you.” I’m inspired by the work, to be sure, but to do it alongside others who are pulled by the vision makes me exceptionally grateful.
Who or What Has Inspired You on Your Career Journey? Gibson: My inspiration to lead others comes from my first experiences as a young nurse in the hospital. I loved caring for patients even on the busiest days. The reward of making a difference through a kind word, a touch or the care you provide was an awesome feeling. However, I struggled with the lack of encouragement, feedback and support I received as a new nurse. I came to learn that you don’t have to have a title to make a difference.
There is a quote by Steve Jobs that always resonated with me: “If you are working on something exciting that you
Informal leaders are just as important and effective as formal leaders. I believe that the informal leaders embedded within an organization
LEADERSHIP PROFILE
LEADERSHIP PROFILE
JENNIFER A. FARRAR, CFRE
GAIL COOK Chief Executive Officer, Widget Financial Erie, PA
Executive Director, Asbury Woods Millcreek Township, PA
Who or What Has Inspired You on Your Career Journey? Farrar: My career path was inspired by an internship at the Erie County Historical Society. That experience inspired me to work in the nonprofit sector for mission-based organizations over the past 20+ years. At each organization, the mission and the donors who support it, continue to keep me inspired and motivated to work for a better community. At Asbury Woods, I’m able to blend my nonprofit experience with my personal values of protecting and enjoying the natural world. The mission of Asbury Woods is to provide all members of the community with meaningful environmental, educational and
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have abilities to make a difference with their peers in ways that formal leaders don’t. As executive director of Springhill Senior Living, I am committed to our residents, but I am just as committed to our associates and all others that we serve. I believe we have a great responsibility to mentor and support the next generation of leaders to be the very best they can be through our own actions and interactions! I feel blessed to have this opportunity to serve them.
APRIL 2020 • mbabizmag.com
“I’m proud to be part of this dedicated team that believes in appreciating and protecting the natural world.” recreational experiences that inspire a greater sense of environmental awareness, sustainability and stewardship. We achieve this mission through a diverse array of programming for schools, community groups, families and individuals of all ages; by providing outdoor recreational opportunities; and by protecting, managing, and interpreting our 205 acres of property. I’m proud to be part of this dedicated team that believes in appreciating and protecting the natural world.
Who or What Has Inspired You on Your Career Journey? Cook: I’ve drawn much of my inspiration and passion for serving the Erie community from my parents, who have both supported and challenged me to be a better leader and person. During my tenure, the Credit Union has grown from $31 million to over $330 million in assets and now employs a staff of 110 – and counting! In this time, Widget Financial has achieved national recognition for its volunteer efforts in the Erie Community and has been nominated as one of the best credit unions to work for in the country. I’ve
“There are no secrets to success: don’t waste time looking for them. Success is the result of perfection, hard work, learning from failure, loyalty to those for whom you work and persistence.” — General Colin Powell also overseen 14 mergers, and seven branch renovations and construction projects with the newest state-of-the-art branch opening on Millfair Road in March. This year, I’m proud to be chairing the American Heart Association Walk on September 10, as well.
LEADERSHIP PROFILE SOPHIA FRENCH
LINDA J. MOORE
Branch Manager, NextStep Resources Erie, PA
Chief Executive Officer The Sight Center of Northwest PA Erie, PA
“Whether you think you can or think you can’t, you’re right.” — Henry Ford
“I am inspired every day by the people we are privileged to serve at the Sight Center. Their courage, optimism and often-creative attitudes toward life with vision loss give me the energy to go to work every day and do the best we can.”
Who or What Has Inspired You on Your Career Journey? French: Growing up in an immigrant, bluecollar family in Detroit, and working my way through college plunged me head deep into the true meaning of “Whether you think you can or think you can’t, you’re right.” Years later with a Bachelor’s of Science in Mechanical Engineering my career focused in helping others in the safety restraints systems and airbags industry. The thrill of INTENTIONALLY crashing full size vehicles was tempered by the sobering realization we were trying to minimize fatalities in infants and adults. I thrived on knowing I was helping others, even though the results were distant and unknown.
Who or What Has Inspired You on Your Career Journey? their own potential, while at the same time providing a company with their next new Innovator/Designer/BIG THINKER, is the best of all worlds. There are many who can’t see past their current circumstances, yet their abilities are far beyond what they can see. The same holds true for companies, especially those used to doing things the “same as we’ve always done it.” Helping both parties see the potential they have together, while fulfilling their independent goals, makes my efforts worthwhile. Putting the right combination of people together can create a powerful synergy, that can overcome any obstacle. You only need to THINK YOU CAN.
Having an appreciation for the power of intention, my desire to help others led me to a career in executive and technical recruiting. Being able to directly assist in changing another person’s life story, helping them to visualize
LEADERSHIP PROFILE
Who or What Has Inspired You on Your Career Journey? Waite: Since the age of 14, I knew that I would be working in business. I couldn’t wait to work! After starting my first job at 15 years old and working at the school store during high school, I knew I had made my choice. After graduation, I was lucky enough to have a boss who gave me the opportunities that led me into management and corporate training. The experience of traveling and training has been a major part of who I am today as a leader. I’ve become very passionate about teaching and empowering others, helping people bring out the best in themselves. I’ve been at Bonnell’s Auto Group for almost 11 years now, starting at the front desk and working hard to become a successful manager. The automotive industry is fast paced and requires the work of a team. Every department has a significant role so, at the end of the day, it doesn’t work without the entire team. For me, a
LEADERSHIP PROFILE
Moore: I never dreamed when I started my career that I would find my professional purpose “in the eyeball business.” I started at the Sight Center in 1999 as a grant writer while I stayed home to raise three small children. It wasn’t long before the people I met who were blind or losing their vision began to have a real impact on my life.
The team at the Sight Center is an amazing group of people dedicated to serving our mission to prevent blindness and promote independence for those with vision loss and those who are blind. They are among my favorite humans on the planet. There’s no place I’d rather work!
I came to admire the optimism and positive attitudes with which many people face an uncertain future without sight. They inspire me to work every day to ensure the future of this wonderful agency that means so much to them and to me.
LEADERSHIP PROFILE
CHRYSTAL WAITE
KAREN WAGNER
Office Manager, Bonnell’s Auto Group Erie, PA
Director of Financial Services, CPA, Shriners Hospitals for Children — Erie Erie, PA
“I believe that hard work, the willingness to learn and the strength to empower others is what builds a great leader!”
team atmosphere is where I belong because I am always up for the challenge to work with, support and learn from others. Again, I am blessed to have a terrific boss who has given me the opportunity to grow in this industry and who has also inspired me to be a part of the community working with many other organizations throughout the years such as Relay for Life, Leukemia & Lymphoma Society, United Way, Erie Christian Business Leaders, Michael Making Lives Better, Convoy of Hope and more. All of this, along with the support of my husband and children is what brings out the best leader in me.
Who or What Has Inspired You on Your Career Journey? Wagner: Many times those of us in the finance profession are focused on the dollars and cents, and not the people behind an organization’s operation. Through my career at Shriners Hospitals for Children – Erie, I have been lucky enough to see firsthand how my hard work can have an impact on the patients and families that come to our medical center. Instead of shareholder dividends or profit margins, my focus is on the patients and the mission of Shriners Hospitals for Children. This has been the overarching motivation for my career. I’d like to think that I’m using my financial management talents to make the lives of our patients and my fellow employees better. It can
“When the focus is on the patients and the mission, you are inspired to do the very best in your role as part of that mission.” be humbling to hear the patients’ stories of success and positive attitudes. This provides great motivation to best manage the financial resources that we have in order to continue to provide these services. This attitude radiates through my fellow employees as well. Everyone’s focus on making children’s lives a little better makes for a very rewarding career.
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SPECIAL SECTION | RECOGNITION CEREMONIES
2019-2020 Training Graduates The Manufacturer & Business Association (MBA) recently held a series of luncheons to recognize the graduates of its computer, HR and professional development training programs. Visit www.mbausa.org for complete coverage, as well as information on upcoming MBA training courses.
HR Essentials Certification Series – Advanced – St. Marys HR Essential Certification Series – Erie
From left: Allison Long, Modern Industries; Jo Ann Smith, Parker LORD Corporation; Kristin Sutton and Kimberli Conroe, UPMC Hamot; and, Barb Snyder, Howard Industries.
Front row, from left: Hannah Brock, City of St. Marys; Krista Allegretto, Domtar; and Shelia Guisto, Northern Tier Community Action Corp. Back row, from left: Daniel Hinton, Symmco Inc.; Dave Jenkins, Petrex Inc.; Debra Sidelinger, Northern Tier Community Action Corp.; and Michael Anderson, Blue Water Thermal Solution.
Excel Application Specialist Series – Erie
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HR Essentials Certification Series – Erie
From left: Jennifer Tshudy, MBA instructor, and Heidi Carlson, Betts Industries.
Excel Application Specialist Series – Erie
From left: MBA Computer and Digital Media Specialist Casey Naylon and Chelsea Mailliard, Erie Insurance Group.
APRIL 2020 • mbabizmag.com
Dianne Blankenberg, Allegheny Valve & Coupling, Inc.
HR Essential Certification Series – Erie
HR Essential Certification Series – Erie
From left: Terri Hess, PA Chapter of CACs & MDTs; Stephanie Hajec, Northwest Tri-County Intermediate Unit; Dianne Blankenberg, Allegheny Valve & Coupling, Inc.; Marques Adams, Robert Benjamin Wiley Community Charter School; Carly Donahue, The Arc of Crawford County, Inc.; Debbie Bates, Accudyn Products Inc.; Rebecca Kutz, Berman Bedding Inc.; Linda Morrison, Erie Retinal Surgery Inc.; and, Bob Rzodkiewicz, Stan’s Garden Center.
HR Essentials Certification Series – Advanced – St. Marys
From left: MBA Computer and Digital Media Specialist Casey Naylon and Allison Bigler, Erie Insurance Group.
Front row, from left: Jessy Sullivan, Wesbury; Shannon Huddleston, Plyler Entry Systems; Melissa Damico, Manufacturer & Business Association (MBA); Sonia Puerta, Erie Insurance; and, Brenda Cruz, BNB Financials. Back row, from left: Allison Mattis, Wesbury; Karen Andrews, C&J Industries; Allie Wakley, LECOM; and, Jennifer Tshudy, MBA instructor.
Excel Application Specialist Series – Erie
From left: MBA Computer and Digital Media Specialist Casey Naylon and Gary Ford, Erie Insurance Group.
Excel Application Specialist Series – Erie
From left: MBA Computer and Digital Media Specialist Casey Naylon and Phil Swanseger, Erie Insurance Group.
Excel Application Specialist Series – Erie
From left: MBA Computer and Digital Media Specialist Casey Naylon and Rebecca Boleratz, Plastek Industries Inc.
Excel Application Specialist Series – Erie
From left: MBA Computer and Digital Media Specialist Casey Naylon and Cassey Schweitzer, Silgan Plastics.
Lean – Six Sigma – Erie
From left: Marc Neiswonger, Associated Clinical Laboratories, and MBA Training Instructor Ray Davis.
Leadership for Team Leaders Series – Erie
Lean – Six Sigma – Erie
From left: Joseph Yarnall, Kelly Conway, Michelle Campbell, Amy Beliveau and Ilona Saraceno, Erie Insurance Group.
Front row, from left: Robert Crockett, Keystone Foundry; Paul McDonald and Mike Schwenk, Protective Industries; Coletta Moon and Devin Chaney, Enjet Aero; Kyle Beatty, Commercial Turf Fertilization; and, Emmanuel Castillo, Essentra. Back row, from left: Christy Gresham, Airborn; Jackie Wisniewski, Marquette Savings Bank; Tom Ramsey and Randy Brown, Enjet Aero; Antonio Roman, Commercial Turf Fertilization; Jim Kunkle and John Miller, Enjet Aero; Heather Devlin, Scott Enterprises; and, Lisa Van Riper, Mason Jars Company.
Certified Supervisory Skills Series – Erie
Certified Supervisory Skills Series – Pittsburgh
From left: Justin Ridinger, Scott Hess and Mark Bennett, Filtech; Rich Purcell, Penn United Technologies Inc.; Alan Andrews and Paul Murphy, Ellwood City Forge; and, Landon Fleeger, Penn United.
Front row, from left: Rich Adams, Country Fair Inc; Robert Vaughn, Erie Strayer; Matthew DiPalma, Modern Industries; Michael Krepps, BASF Corporation; Dan Meyer, All-American Hose; John Boardman, All-American Hose; Michael Young, All-American Hose. Back row, from left: Evick Beltran, Walker Filtration; Marilyn Banderbor, Community Health Net; Nadine Stovall, Community Health Net; Alanna Yungwirth, BASF Corporation; Melissa Hannold, Country Fair Inc; Natasha Catledge, Stairways Behavioral Health; Will Lyons, Stairways Behavioral Health; Dylan Johnson, AllAmerican Hose.
Certified Supervisory Skills Series – Erie Certified Supervisory Skills Series – Erie
Front row, from left: Jane Johnson, Community Health Net; Reda Kent, Plastikos, Inc.; Jonathan Olenick, EmergyCare; Danielle Robison, Acutec Precision Aerospace; Zach Sternberg, Ineos; and, Brandon Platt, Erie Forge & Steel; Jeff Ezzone, Ineos. Second row, from left: Phil Wilson, EmergyCare; Jeff Hickin, Plastikos, Inc.; Ed Butcher, D & E Machining Ltd.; Derek Walsh, Industrial Sales & Mfg. Inc.; Nick Oboczky, and Clint Shaffer, Ineos; and, Eric Householder, Meadville Forging Company. Back row, from left: Bill Martin, Erie Forge & Steel; Wilson Garcia, Stairways Behavioral Health; Robert Wight, Ineos; Ed Flook and Phil Latimer, EmergyCare; Sheila Anderson, ACL; David Ellis, Ineos; and, Anthony Monteforte, Meadville Forging Company.
Front row, from left: Christopher Wagner, Amy Kent and Rick Cole, All American Hose; Daniel Lambin, John Cockerill; and, Allison Saxton, All American Hose. Second row, from left: Julie Boam, expErience Children’s Museum; Rachael Sebesta, National Fuel; Kristen Lopian, Betts Industries Inc.; Theresa Farley, Charles Keller II, Andrew Testa, and, Brian Witkowski, Port Erie Plastics Inc. Back row, from left: Rick Tarasovich, Meadville Forging Company; Jason Szymanski, PHB Die Casting; Nick Formanski, Essentra; Randy Kent Jr. and Aaron Thomas, All American Hose; and, Gavin Dinning, Essentra.
mbabizmag.com • APRIL 2020
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An evening with Michelle Knight. Moderated by: to be announced April 15th.
Seating is limited - purchase tickets at www.cvcerie.org
As one of the women who escaped from the Cleveland home of Ariel Castro after 11 years of captivity, torture, and abuse, Michelle Knight has risen out of darkness and trauma to captivate audiences around the world with her incredible story of heroism, survival, and healing.
Friday, April 24th 2020 â—˜ Ambassador Conference Center Hosted by Crime Victim Center of Erie County Continuing Education Credits available Topics related to: Trauma, Working with underserved populations, and other innovative therapy techniques. Register at www.cvcerie.org
EVENTS & EXTRAS | NETWORKING & MORE
The Manufacturer & Business Association (MBA) is proud to showcase our member organizations and to keep them informed on the most current business issues affecting employers in the region. For more information about upcoming networking events or to view the MBA’s photo gallery, visit www.mbausa.org.
Bob Ferrando Ford World Sales Manager Craig Murphy (left) accepts an anniversary plaque from the MBA’s Frank Mehler, Bob Ferrando Ford Lincoln is celebrating its 40th year in business in 2020.
Betts Industries, a Warren, The MBA recently took a tour of company that manufactures Pennsylvania-based member ts for the liquid and dry lighting equipment and componen bulk tank truck industry.
Seifert’s Furniture in Erie, Pennsylvania was recently honored by the MBA for its 70th year in business. Seifert’s Furniture has been servicing the region since 1950.
1 in 5 employed adults experience Domestic Violence You might not realize how this affects their work life and their job performance.
B e a le ad e r today. Learn to recognize warning signs and refer employees for assistance with SafeNet, Erie’s only accredited Domestic Violence Agency.
Training is available for managers and supervisors to help better understand Domestic Violence and make appropriate referrals.
1702 French Street, Erie, Pa. / 814-455-1774 / Safeneterie.org
mbabizmag.com • APRIL 2020
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PRSRT STD US POSTAGE PAID ERIE, PA PERMIT #199
It’s nice to know that sometimes you don’t have to change a thing. 96% of businesses that choose UPMC Health Plan stay with UPMC Health Plan. You’ve given a lot of thought to your employees’ health coverage. And you’ve come to a familiar conclusion – nothing’s better than UPMC Health Plan. Choose us for affordable plan options. Full in-network access to UPMC along with other doctors and hospitals in the community. Care when you travel. Service from a designated Health Care Concierge. And health tools that keep up with busy lives and schedules. All this is worth sticking with, don’t you agree? To learn more, visit UPMCHealthPlan.com/employer.
#stickwiththeplan
