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Women in the Workplace
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This month, we’re celebrating all the women who have an impact on today’s business world. Whether you are a business owner, entrepreneur or have another key role in your organization’s success, be seen in April’s Business Magazine featuring Women in the Workplace! Showcase your top talent, expertise, products and/ or resources in this special issue! \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
Company Profile
NORTH STAR MENTORING
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Brenda Martin Mary Winters Bethesda Lutheran Services Family Services of NW PA 349 West 18th Street 240 West 11th Street, Suite 402 Erie, PA 16502 Erie, PA 16501 Phone: 814/724-7510, Ext. 427 Phone: 814/636-9244 Email: bmartin@bethesda1919.org Email: mwinters@fsnwpa.org www.NorthStarMentoring.org
North Star Mentoring Connects Youth With Positive Role Models Mary Winters wakes up every morning with a mission in mind — to match caring volunteers with youth in need of support. A longtime case manager with the Independent Living Program at Family Services of NW PA, Mary worked with young people who had spent time in foster care or other out of home placement. “My job was to help these youth build skills to become successful and live independently as they aged out of placement,� says Mary. She could see, however, for those lacking supportive relationships in their lives, focusing on skill building just wasn’t enough. When the program launched a new mentoring initiative nearly a year ago, Mary jumped at the chance to get involved as a Mentoring Specialist. Mary works alongside fellow Mentoring Specialist Brenda Martin at Bethesda Lutheran Services. Mary and Brenda were instrumental in launching North Star Mentoring nearly a year ago, with support from the Mentoring Partnership of Southwestern Pennsylvania. “They helped us create policies and procedures, offered technical support, and provided us with tools to effectively train
Lake City, PA 16423 814/877-5658 www.airborn.com
Interconnecting Expertise, Complete Electronics Design and Manufacturing
C O M P A N Y PServices R O F I L in E One Location
new mentors,� says Brenda. “They really helped us to create the framework for North Star Mentoring.� North Star Mentoring is different than other mentoring programs. “Because the youth are a bit older and are often just out on their own, they really want to have a mentor in their lives,� says Mary. “That eagerness to pursue this additional support really helps to strengthen the relationship from the beginning.� Many youth involved in programs, such as ECILP, become accustomed to being surrounded by paid professionals. North Star Mentoring offers those individuals an opportunity to spend time with someone who is there simply because they care and want to help make a difference. “That was a real eye-opener for many of the kids who were matched with a mentor,� says Brenda. “They were surprised to find that people were willing to volunteer just to spend time with them.� Mentors have also found the experience to be rewarding. “The best thing about being a mentor is gaining a deeper understanding
Profile Space Reservation Due: FRIDAY, FEBRUARY 21 Profile Materials Due: FRIDAY, FEBRUARY 28
Professional Communications Messaging Service, Inc. (PCMSI) 105 Poplar Street Erie, PA 16507 www.pcmsi.com Toll free: 888.776.2661 Office: 814.459.2000 Fax: 800.382.7329
AirBorn
North Star Mentoring
Founded in 1958, AirBorn began manufacturing electronic connectors for the military and of how difficult it can be to overcome certain obstacles that mayaerospace industries. AirBorn parts were be out of your control,� designed into the Voyager 1 and 2 probes, lunar says Molly Fritts, one of the first volunteers modules, space shuttles and Mars rovers to name trained and matched through North Star a few. Today, AirBorn is an employee-owned Mentoring. “I really enjoy being able to be company whose core business is engineering, someone that can be there to support my manufacturing and testing specialized mentee as a positive impact and help her be interconnects and electronic components successful in her future as an adult.� for original equipment manufacturers (OEMs) across industries including: aerospace, energy, So what would Molly tell someone who was geophysical, industrial, instrumentation, marine, thinking about becoming a mentor? “I would medical, military/defense and space exploration. tell them that it’s worth it,� says Molly. “It’s worth the time andAirBorn’s employees express a distinct “pridethe effort. It’s worth taking of-ownership,� embracing their direct stake in the chance on a total stranger and letting it making the company a best-in-class operation develop into a positive force in their mentee’s from initial consultations to product shipment. life and in their own.� AirBorn’s customer service, engineering, product management, manufacturing and sales teams work hard to deliver on its quality promise with North Star Mentoring helps youth, ages 14-21, all of its products and value-added services, each and every time. in the Erie County Independent Living Program (ECILP) make permanent connections with positive Products adult role models. ECILP is a collaboration of AirBorn offers a wide range of products and the Erie County Office of Children and Youth, services, including the manufacture of individual Bethesda Lutheran Services, and Family Services connectors, cable assemblies, flexible circuit of NW PA. The organizations believe that young assemblies, custom engineered power supplies, people who are surrounded by caring adults are more likely to thrive in all areas of their lives. Spending just a few hours each month with a caring adult can really make a difference.
Becoming a mentor is easier than most people think. Volunteers must be at least 24 years old, commit to being matched for at least one year, spend at least four hours with their mentee each month, and attend professional trainings prior to being matched. Trained Mentoring Specialists also provide ongoing support.
PCMSI: Answering the Call Jennifer Nelson is the director of Supply Chain and Professional Communications Messaging Service, Inc. (PCMSI) is a Operations at AirBorn. leader in the telephone answering service industry. Utilizing state-of-theart computer systems and highly trained and courteous live operators, PCMSI is here to answer the call. The company’s professional and personalized answering and messaging services are custom designed to fit customers’ needs, goals and budget. PCMSI works diligently to gain, build and maintain long-term partnerships.
complete box builds and high-level electromechanical assemblies. AirBorn is known the world over for its interconnect solutions and offers thousands of specialized connector models to fit virtually any design requirement. The company also offers standard catalog products and design-to-order, build-to-order and test-to-order solutions to meet its customers’ unique specifications.
CO M PAN Y PR O FIL E
Design & Manufacturing With more than 60 degreed engineers employed companywide, AirBorn’s team is one of the most innovative and committed companies a customer will find in electronics manufacturing today. If you’re looking for a partner than can help design a high-quality solution from the simplest of “napkin sketches,� AirBorn’s design team will work with you to make it happen. AirBorn designs and builds all the tooling (including stamping tools, molding tools and automation equipment), so that the company is able to offer customers a complete solution. Customers can leverage its design and manufacturing expertise throughout the entire product development process because AirBorn operates all services completely in house. From conceptual design, prototyping, pilot-runs through to mass production, AirBorn’s teams will work to get your product to market fast, elegantly and ahead of the competition.
Established and headquartered in Erie, PA, PCMSI has grown to offer a full spectrum of customized answering, messaging and professional Whether the final solution involves a box-build, communication services. From online appointment scheduling, order cable harnesses or flexible circuits, partnering taking and emergency dispatching to lead capture, employee call-off with AirBorn can result in the best total-cost and lines, event registration and much more, PCMSI’s technology-based total-quality package. The company looks to its communications hub will keep you connected at all times. Clear and customers to integrate their supply chain with concise messages will be relayed through a variety of delivery platforms AirBorn’s; together, AirBorn and its customers customized for each individual or business. can meet any production timeline. ForCustomers nearly a decade, PCMSI has thrived under the leadership of Debra Uht Why Choose AirBorn despite the sluggish U.S. economy. “There were challenging times for the AirBorn has a history of strength in design company that forced us to look at our operations from top to bottom, and and manufacturing both standard and custom we did.� electronics solutions. With all of its customercentric services offered under one roof, “PCMSI made a significant investment in its infrastructure including an AirBorn eliminates costly mark-ups associated upgraded computer system and new operator stations. We introduced with multiple sourcing partners, therefore, new services to better service our customers, and we made changes that shortening lead-times and saving customers enabled us to become more competitive on a national and international time and money. level. Other notable changes include a new website, improved hiring practices, updated personnel policies and training procedures and secure AirBorn products are trusted to perform in messaging,� continues Uht. “While technology is ever evolving, one thing demanding and often extreme conditions where that will never change is our commitment to provide personalized and steadfast reliability is mission critical. When custom service while meeting our customers’ needs and exceeding dependability can literally mean the difference their expectations.� between life or death and when superior design
and durability are essential for complete success, customers trust AirBorn products and have for 60 years. Debra Uht (standing) is the president of Professional Communications Messaging Service Inc., headquartered in Erie.
Value-Added Services AirBorn is committed to expanding capabilities beyond its signature interconnects. AirBorn’s value-added services include PCB design and assembly (including flexible circuits), power supply manufacturing, cable assemblies and complete qualification and testing for not only finished products but also initial design concepts. The company is equipped to deliver the highest quality product each and every time.
To learn more, visit www.NorthStarMentoring.org.
CO M PAN Y PR O FIL E All of the highly skilled and competent telephone answering service operators are based at the call center located in Erie; however, a substantial portion of PCMSI’s customers come from across the United States. Industries served include health care/medical, service professions, small business, real estate, government, schools and manufacturing. To be in compliance with today’s privacy laws and for handling sensitive personal and private information, PCMSI is bonded and HIPAA trained and certified. Further, PCMSI is very proud of its BBB AAA rating.
PCMSI is a woman-owned and operated business with more than 75 employees including operators and an experienced management and sales team. Many employees have been with PCMSI more than 20 years. PCMSI offers a generous benefit package that includes a paid training program, health insurance, matching 401(k) and paid vacation. Uht is proud to employ several of her own family members including her daughters Lauren and Christine. Lauren oversees the hiring and training of new employees and assists in the answering service whenever needed, and Christine works during college breaks. Uht’s brother, David Zatkiewicz, joined Team PCMSI over a year ago to lead the IT Department. Uht is grateful to have their support along with encouragement and guidance from her husband, Raymond Spurgeon. She also credits her faith for guiding her through the ups and downs of life while making her the woman she is today. “We need strong women not only as mothers, wives and friends but also as community leaders, decision makers and business owners,� Uht says. “I believe women in business bring an intuition, a focus and a level of empathy that enables us to lead and succeed.� Contact PCMSI today to discuss an affordable answering service plan customized for your business.
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BUSINESS
VOL. XXXIII NO. 2 | FEBRUARY 2020
MAGAZINE
SPOTLIGHT Q&A:
TAKING A CLOSER LOOK AT THE BENEFITS OF VISION CARE
ON THE HILL:
CORPORATE HEALTH INITIATIVE BOOSTS WELLNESS, BOTTOM LINE
WHY EMPLOYERS MUST STAY VIGILANT IN THE HEALTH-CARE COST FIGHT
Eugene Cirka Vice President & Senior Business Banker
Terry Danko Assistant Vice President & Business Banker John Dill Senior Vice President of Business Banking
Jon Patsy Vice President & Business Banker
New Team Member Daniel Walsh Business Banking Representative New Team Member
Sarah Giambanco Business Banking Representative
Katrina Vincent Business Banking Representative
It all adds up
Numbers tell the story. For Marquette Business Banking, it’s a story of growth. Growth that can only come from the success of our customers. Thirty-one new Business Banking customers added last year. Ten straight years of record-breaking growth. The difference is in our people. Professionals who have seen just about every situation and have a reputation for getting things done. And now, we are pleased to announce the addition of two new team members who share that same reputation – Katrina Vincent and Dan Walsh. It all adds up to an exceptional team MpoweredTM to help your business succeed.
Schedule an appointment today at MarquetteSavings.bank/business.
ERIE 920 Peach Street | 814.455.4481
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FEATURES FEATURE STORY | WHAT’S INSIDE
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Healthy Workplaces Why employers should make wellness a part of their long-term strategy.
COVER STORY | LOCAL PROFILE
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UPMC Hamot At UPMC Hamot in Erie, Pennsylvania, the medical center has recognized an increasing need and has been making major investments in its corporate health initiative.
SPOTLIGHT Q&A | HEALTH CARE
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DEPARTMENTS
12
BUSINESS BUZZ WHAT’S NEW
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PEOPLE BUZZ
17
HR CONNECTION
18
HR Q&A
SPECIAL SECTION & EXTRAS 21 EVENTS NETWORKING AND MORE
AWARDS AND PROMOTIONS
Contributing Writers Eileen Anderson Robert Gandley Feature Photography R. Frank Photography IstockPhoto.com
HEALTH MATTERS | WELLNESS
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Additional Photography Casey Naylon Christine DeSantis iStockPhoto.com
Advertising Sales Frank Mehler 814/833-3200 fmehler@mbausa.org
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How to combat the rise of chronic diseases. Devyn Peskorski
LEGAL BRIEF | ENVIRONMENTAL SAFETY
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EDITORIAL
See photo coverage of the Association’s recent networking events.
WORKPLACE TRENDS
Matt Cuomo, vice president of Sales and Support at Vision Benefits of America (VBA), a Pittsburgh-based group vision and dental insurer, talks about the benefits of vision care for employers and their employees, as well as the bottom line.
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Why PA’s Management of Fill Policy requires experts to dig through it. Robert Gandley
ON THE HILL | INSURANCE
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The reasons that employers must stay vigilant in the ongoing fight against rising health-care costs. Eileen Anderson
On the Cover: UPMC Hamot’s corporate health initiative provides employers with a comprehensive, accessible and effective resource that can empower their employees — from top executives to front-line workers — to help them lead healthier lives, which in turn can lead to improved performance in the workplace and reduce health care-costs. See page 4. Manufacturer & Business Association Mission Statement: The Manufacturer & Business
Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors
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© Copyright 2020 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.
mbabizmag.com • FEBRUARY 2020
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MAKING A DIFFERENCE DIVERSE PRODUCTS AND SERVICES For more than 92 years, Loesel-Schaaf Insurance Agency, Inc. has been an independent multi-line insurance agency, offering a wide array of products and services. Growing to four separate divisions, encompassing just about every insurance need possible, the Agency has become one of the largest “one-stop shops” for businesses and individuals across the tri-state area and beyond. “Having a professional staff averaging 25 years of insurance industry experience, we effectively solve problems for our clients,” says Doug Loesel, President. “We have a vast reservoir of knowledge from which to draw and a team approach is often utilized. Someone on staff has most likely tackled just about any challenge and together we can find a solution.” Because circumstances change, Loesel-Schaaf offers a complimentary review of policies, personal or business, to ensure adequate protection.
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FEATURE STORY | WHAT’S INSIDE
Healthy Workplaces
WHY EMPLOYERS SHOULD MAKE WELLNESS A PART OF THEIR LONG-TERM STRATEGY It’s been well-documented that promoting a culture of health and wellness can be good for employees, but it is also extremely beneficial for employers too. By creating a positive, safe and healthy workplace, experts suggest that employers can positively impact their businesses — and why not? By encouraging and promoting health and wellness, employers can improve productivity, business performance, staff morale and employee engagement. It can also help reduce accidents and work-related ill health, sick pay costs, insurance costs and the pressure on employees who are covering for those who are absent. For instance, according to the Society for Human Resource Management (SHRM), “A clear link exists between managing health care and absenteeism and keeping productivity high. If employees are not at work — or are at work but not feeling their best — productivity suffers.” A study by the Journal of Occupational and Environmental Medicine found that, “Employees who participated in a wellness program and successfully improved their health care or lifestyle showed significant improvements in lost work time. These employees saved an average of $353 per person per year. This reflects about 10.3 hours in additional productive time annually, compared with similar, but nonparticipating employees.” Keeping employees healthy adds up — not only in dollars and cents, but in time. According to the American Journal of Managed Care, on average, it takes 121 minutes each time a person seeks medical care. This time includes an estimated 37 minutes of travel time, as well as 87 minutes at the doctor’s office or clinic. In comparison, having a pro-active direct
primary care onsite Health & Wellness clinic allows for almost no time for travel (walk to the onsite clinic), almost no time in a waiting area (if at all, the average of 4 minutes), and about 30 minutes with a physician.
employees — from top executives to frontline workers — to help them lead healthier lives, which in turn can lead to improved performance in the workplace and reduce health care-costs.
Attention to employee wellness has a significant impact on retention on recruiting, too. A survey by New York-based executive research firm Future Workplace found that of the 1,601 North American employees, 67 percent of employees said they are more productive in workplaces that promote a healthy environment.
In addition, we’ll talk with Matt Cuomo of Vision Benefits of America (VBA) about the benefits of vision care for employers and their employees, as well as the bottom line. Plus, don’t miss our must-read articles by our own HR and government affairs experts about how to deal with stress in the workplace and the reasons that employers must stay vigilant on the legislative front in the fight against rising health-care costs.
More than two-thirds of employees said a work environment that supports and enhances their health and well-being would encourage them to accept a job offer or to stay at their current job. In this edition of the Business Magazine, we’ll explore the topic of health and wellness and the best options for taking care of your workplace and workforce. We’ll hear from UPMC Hamot on its corporate health initiative that provides employers with a comprehensive, accessible and effective resource that can empower their
As always, the MBA is here to deliver services that lower the cost of doing business, ease the burden of compliance and increase productivity for its members. For more information on how we can assist your organization, visit www.mbausa.org!
ENHANCE PRODUCTIVITY AND PERFORMANCE!
mbabizmag.com • FEBRUARY 2020
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COVER STORY | LOCAL PROFILE
Kevin Kuric, M.D., meets with a patient in the new executive physical office located at the UPMC Heart & Vascular Institute in Erie.
Corporate Health Initiative Boosts Wellness, Bottom Line As employers all across the country look for ways to curb rising health-care costs, many are turning their attention to prevention and wellness. A recent survey by the Rand Corporation on behalf of the U.S. Department of Labor and the U.S. Department of Health and Human Services shows that approximately half of U.S. employers offer health and wellness initiatives in the workplace. That same survey found that these initiatives often involve wellness-screening activities designed to identify health risks and interventions to reduce risks and promote healthy lifestyles. At UPMC Hamot, the hospital has recognized this increasing need and has been making major investments in its corporate wellness initiative across UPMC Hamot’s geographic service area from northwest Pennsylvania through neighboring Northeast Ohio and southwestern New York. The medical center has expanded its corporate health team and recently opened a new executive physical office inside the UPMC Heart & Vascular Institute in Erie, Pennsylvania. The driving force behind this effort is to provide employers with a comprehensive, accessible and effective resource that can empower their employees — from top executives to front-line workers — to help them lead healthier lives, which in turn can lead to improved performance in the workplace and reduce health care-costs.
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“Our goal really has been to assemble a team of care providers who provide excellent care and do it as close to home as possible — and to bring that directly to the employer and have it available for their employees wherever they are in the region,’’ states Lynn Rupp, vice president of operations at UPMC Hamot and president of Regional Health Services. “We want to consider that option and consider what the employer needs, because the reality is people really don’t like to travel for health care and will oftentimes forgo the care that they need if it isn’t really easy to get started. Sometimes having that service right there can help.” Kevin Kuric, M.D., a board-cer tified family physician retired from private practice in order to dedicate his time to preventative health and health coaching at UPMC Hamot.
Vascular screenings are a critical part of the comprehensive testing offered through UPMC Hamot’s executive physical program, looking for any blockages or buildup in the carotid artery.
Tessa Wellmon, a registered dietician and nutrition counselor, meets with employees at Erie Insurance every Wednesday as part of the Fortune 500 company’s wellness program.
“While we provide excellent care within the acute care hospital setting, we also know that there’s been a glaring absence of involvement in the corporate world,” adds Ron Keene, manager of Corporate Health Services at UPMC Hamot and manager of the hospital’s vascular screening program and executive physicals. “Breaking down that barrier and being able to deliver health care in a new creative way has been the goal as we move forward.” At UPMC Hamot, services are tailored to each employer and aligned with a highly skilled and knowledgeable team of physicians, dieticians, counselors and other medical professionals specifically working with employers and their employees to get the most out of their corporate wellness program. UPMC Hamot’s professionals provide everything from executive physicals, blood work, lab tests and health screenings to health management and lifestyle consultations, such as nutrition, diabetes education, stress reduction and smoking cessation programs. Hospital officials recognize that just as each patient is unique, so too are the employers that are seeking to enhance their wellness program. A small manufacturer, for instance, may have different needs than a large manufacturer in terms of the services they want to offer, but UPMC Hamot’s program is as individualized as possible. So, if an employer determines that 50 percent of its workforce is smoking, UPMC Hamot’s team can come in and offer smoking cessation training. “We’re very flexible,” explains Rupp. “Tell us what you need and then let’s try to figure out how we can help you with whatever those specific needs are, because it’ll be very different population to population and industry to industry. We want to reach as many employers as we can and tailor a program that’s very specific to what they need. Our goal is to really offer a service that can be individualized to any employer in our region that’s interested in working on improving employee health.”
Executive Physicals
For most employers, the health of their bottom line depends on the health of their top executives. But taking
time away from busy schedules can prove to be an ongoing challenge when it comes to taking care of their health. How do you convince your best and busiest people to break away from the office for a doctor’s appointment? That’s where UPMC Hamot’s Executive Health Program can help. Executive physicals are really a critical checkup for company leaders, whether they are running a small, family business or a Fortune 500 company. “Losing an executive from an unexpected heart attack or an unexpected stroke can be debilitating for a company,” notes David Hutzel, M.D., a board-certified internist at UPMC Hamot, who assists with the executive physicals program. “Executive physicals are a way to keep these companies moving forward — a way to make sure that your key leadership stays healthy and help prevent an unexpected loss.” Indeed, many conditions — such as diabetes, heart disease and some cancers — have a high rate of successful treatment when detected early, and executive physicals can help identify medical problems before they become serious. “It’s way more than just a routine physical exam you’re going to get at your physician’s office when you go for your annual checkup,” explains Hutzel. “It’s like taking your car in for the 60,000-mile very thorough evaluation.” Executive physicals include everything from vascular screenings to chest X-rays and hearing tests, flexibility, and complete blood work. “It’s taking a routine physical exam with your PCP (primary care physician) one or two steps further,” Hutzel adds. “It’s an all-day affair, and when you leave there, you walk away with a good sense of, ‘I’m in great shape,’ or ‘Look, there are some serious red flags that I’ve got to work on.’ ” Executives who choose to participate in the UPMC Hamot Executive Health Program also receive the benefit of continuity of care — because the doctors at the site perform the executive physical or work in concert with the client’s PCP or other doctor whom the client specifies. With such a relationship, the PCP and the UPMC Hamot physician
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UPMC Hamot Diabetes Educator Selena Laufenberg, MSN, RN, CDE, has worked with several employers, including the Barber National Institute, to bring diabetes training to their workplaces.
on the changes that they’re making versus intimidate them and make it feel impossible.” Small changes in eating healthy and weight loss can make a huge difference when it comes to employee health, especially in the area of diabetes. According to UPMC Hamot Diabetes Care and Education Specialist Selena Laufenberg, MSN, RN, CDE, who has worked with several employers, including the Barber National Institute, to bring diabetes training to their workplaces, roughly 8 percent to 10 percent of the population in the Erie County has been diagnosed with diabetes. In neighboring Crawford and Venango Counties, that number is even higher — anywhere from 11 percent to 13 percent.
who performs the executive physical can act together at the first sign of trouble. Kevin Kuric, M.D., a board-certified family physician who retired from private practice in order to dedicate his time to preventative health and health coaching, describes the effort as a pyramid representing the augmentation of health care between patient, primary care physician and employer-corporate wellness program. “We are all part of a team. It’s not one telling the other what to do. I’m augmenting the relationship and care between their primary care doctor and themselves. But the information that we have in this program to give to the patient and the provider is so comprehensive! They can then discuss the results and recommendations with their PCP and proceed to make further decision about their health using this valuable information,” he says. After the tests and health screenings are completed, a timely summary is sent within a week to the patient and primary care doctor. “Hopefully, that begins a dialogue between the patient, their primary care doctor and their employer, of here’s where I’m at in my health assessment and where I need to go,” Kuric explains.
Nutrition and Diabetes Education
In the workplace, putting health and wellness first can seem like a huge hurdle, but employers, such as Erie Insurance, recognize the benefits that can happen when it is a part of their health and wellness strategy. The Fortune 500 insurance company has worked with UPMC Hamot to ensure that a registered dietician is onsite to meet with employees as part of their wellness initiative. Tessa Wellmon, a registered dietician and nutrition counselor, spends each Wednesday meeting with Erie Insurance employees, an average of eight a day, educating and counseling them on everything from how to balance their diets, identifying hidden sugar sources and fat, to developing effective and healthy meal planning. “People know I’m there and they come in to meet with me to learn how to eat right,” she says. “I just meet people where they’re willing to change. Many times, I give them two goals because I want them to come back so we can keep building
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States Laufenberg, “There’s also a huge population labeled pre-diabetes, and if we can start identifying and working with patients in this population, we can prevent or delay the onset of diabetes down the road and some of the complications that go with that.” Recent statistics show that diabetics have a two and a half to three times higher risk of having heart attack or stroke than those who don’t. The disease is also the leading cause of blindness and kidney disease, and can often lead to complications from infections, including amputations. “If we can manage this early and help patients work on lifestyle changes, we can prevent some of these complications,” says Laufenberg. “The underlying disease that we should focus on is diabetes, but it’s overlooked a lot. If we can help them manage diabetes better, we can possibly prevent a lot of these complications of diabetes and the costs associated with it.”
Focused on Results
As more employers realize the benefits of corporate health and wellness programs to their workforce and their operations, experts anticipate the investment in such programs will continue to grow. Spending on workplace wellness is already estimated at $50 billion globally and expected to grow 7 percent annually through 2025. “There’s been a lot of studies that have been done to look at prevention and wellness activities within companies,” says Keene. “One of the most recent statistics was that for every dollar that’s invested by an employer, there is a $4 savings in whether it’s reduced absenteeism or increased productivity.” Keene says he believes the program will continue to expand as demand rises, with additional screenings for skin cancer, depression and anxiety, even opioid abuse. Because, when it comes to the bottom line, healthier companies just perform better. And, in the area of corporate health and wellness, it generally starts from the top down. “A lot of this is dependent upon leadership, so the company has to be the impetus to start all this. They have to want to change, and we’re there to try and help them through this,” says Keene. “Our goal is to really offer a service that can be individualized to any employer in our region that’s interested in working on improving employee health.” For more information, visit UPMCHamot.org.
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SPOTLIGHT Q&A| HEALTH CARE
Taking a Closer Look at the Benefits of Vision Care When it comes to health and wellness, one of the most important areas to consider is eyesight. As the “windows to the body,” an estimated 80 percent of what we perceive comes through our sense of sight. Here, Matt Cuomo, vice president of Sales and Support at Vision Benefits of America (VBA), a Pittsburgh-based group vision and dental insurer, and a partner for discounted group vision plans for MBA members, talks about the benefits of vision care for employers and their employees, as well as the bottom line. Founded in 1965, Vision Benefits of America (VBA) was one of the first preferred provider organizations in the nation offering group vision coverage in Pennsylvania. Tell us about how the VBA got its start and the number of lives it impacts today. VBA was founded in 1965 as part of another vision carrier. In the mid-1980s, VBA separated to become a standalone entity in order to better serve the citizens of Pennsylvania. Since then, VBA has expanded its footprint to include D.C., Delaware, Maryland, New Jersey, Ohio, Missouri and West Virginia. This footprint covers nearly 1 million members nationwide. Currently, VBA is expanding into other states throughout the Mid-Atlantic and Mid-West. VBA is now much more than a local vision provider. Tell us what your services include? In 2017, VBA partnered with Tru Assure Insurance Co. to offer dental benefits. Since that time, the list of clients with VBA dental has grown significantly. To that end, VBA and Tru Assure regularly modify product offerings to best serve the needs of the membership. Ultimately, VBA prides itself on providing exemplary service to all of
its constituents including members, providers, labs, HR teams and insurance brokers/consultants. How extensive is your provider network? VBA has an extensive nationwide provider network that includes 23,000 access points. This allows members, wherever located, to find an in-network VBA provider within a manageable radius of their location. How important is vision care to overall health? Comprehensive vision care is vital to overall health and wellness. Routine vision exams can detect early symptoms of not only eye diseases but also many systemic diseases including high blood pressure, high cholesterol, prediabetes and other issues including neurological disorders. What are the advantages of offering a vision plan in your workplace? By offering vision benefits as part of a comprehensive benefit package, employers can positively impact retention and recruitment efforts. These type of benefits help to create a sense of value and trust between employers and employees. Additionally, through early disease detection, employers may
realize a reduction in overall medical costs. Studies show that groups that offer medical, dental and vision, as opposed to just medical, have a lower medical costs and see a reduction in ER visits and in-patient hospital stays from employees. Is there anything new that we should be aware of when it comes to vision benefits in 2020? Technology in the optical field is continually evolving. Manufacturers place a great deal of investment into R & D and new products consistently emerge. For instance, photochromic (transition) contact lenses entered the marketplace in early 2019. Another point of awareness revolves around legislation. Many states have enacted legislation that impacts the relationship between providers and carriers and ultimately the members. It’s important for HR teams to understand the various legislation that may impact their members. What’s the best way to learn more about VBA? Visit www.vbaplans.com or contact me at mcuomo@vbplans.com or 412/881-4900 Ext. 204.
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HEALTH MATTERS | WELLNESS
Chronic Disease Prevention Lowers Health-Care Costs
local fitness facilities, promote healthy foods onsite, implement a tobacco-free workplace, provide coverage for preventative screenings, and encourage employee walking groups. Another solution is to offer health education and lifestyle change programs to employees. As part of an initiative to improve community health and reduce the burden of chronic disease, the YMCA of Greater Erie, for example, offers a suite of Healthy Living programs that focus on chronic disease prevention through lifestyle change. The initial programs target diabetes and heart disease, two of the chronic conditions that result in the most economic loss.
Devyn Peskorski is the director of Chronic Disease Prevention for the YMCA of Greater Erie. The YMCA has launched Healthy Living programs to combat the rise of chronic disease in the community. The YMCA also offers programs for families, veterans, cancer patients and survivors, and those with Alzheimer’s.
while diabetes is the most expensive ($245 billion/year).
Rising health-care costs, a concern for most employers, are driven by the high cost of treating disease, especially chronic conditions. Chronic diseases are typically caused by unhealthy lifestyle choices such as smoking, drinking alcohol, lack of physical activity, and unhealthy diet.
The good news is that chronic conditions, such as heart disease and diabetes, can be prevented and managed through lifestyle change. Prevention programs, which guide participants in fostering lifestyle change, reduce the risk of disease for employees and provide economic benefits to employers. Healthier employees result in lower direct costs such as health insurance premiums and workers’ compensation claims. Indirect costs are also lowered by increased productivity and decreased absenteeism.
The Economic Impact of Chronic Disease An alarming 75 percent of the nation’s $3.5 trillion in health-care expenditures are related to chronic disease, an annual average of $5,300 per person, as reported by the Centers for Disease Control and Prevention (CDC). High blood pressure is the most common chronic condition (one in three adults)
The CDC reports more than 30 million Americans have diabetes and another 84 million have prediabetes, a condition in which people are at high risk for diabetes. Most people diagnosed as prediabetic, without intervention, will develop diabetes costing an estimated $7,900 per year in related medical expenses. High blood pressure is concerning for employers as it increases the risk of heart attack and stroke. A heart attack, on average, costs $78,221 within the first 90 days. Unfortunately, only about half of people with high blood pressure have it under control.
What You Can Do As An Employer To assist employees in making healthier life choices, your business can provide access to
The YMCA Diabetes Prevention Program, for instance, is an evidence-based, CDC recognized lifestyle change program for people who are prediabetic or at risk of developing diabetes. The program is yearlong with 25 educational sessions. It takes place in a group led by a trained lifestyle coach. The program empowers participants to improve their overall health through losing weight, eating healthier and increasing physical activity. Every 2.2 pounds of weight loss reduces the risk of diabetes by 13 percent. Research by the National Institutes of Health has shown that programs like this one can reduce the number of new cases of type 2 diabetes 58 percent overall. Additionally, the YMCA Blood Pressure Self-Monitoring is a four-month-long, evidence-based program. It features personalized support for developing a blood pressure self-monitoring routine, tips for maintaining cardiovascular health, and monthly nutrition education seminars. The simple process of checking and recording blood pressure at least twice a month over a period of four months has been shown to lower blood pressure in some people with hypertension. Editor’s Note: The YMCA Healthy Living programs include access to the local YMCA facilities. The YMCA offers many opportunities for physical activity through group exercise classes including yoga, spin classes and aquatics. Basketball courts, racquetball courts and running tracks are also available in addition to the wellness center equipment. Child watch is available while participants use the facilities. For more information about this program as an employee benefit, contact Devyn Peskorski at dpeskorski@ymcaerie.org.
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BUSINESS BUZZ | WHAT’S NEW FOUNDATION HONORS THREE WITH BEN FRANKLIN AWARD
The Beaver County Foundation honored three county organizations at its annual Benjamin Franklin luncheon at Seven Oaks Country Club in Beaver, PA on November 23. Honored were Creekside Springs, LLC, Kenson Plastics, Inc. and Tiger Pause, a nonprofit organization in Beaver Falls. Established through the Will of Benjamin Franklin with a bequest of $25,000 in 1992, the Beaver County Foundation’s Ben Franklin Award recognizes entrepreneurial activities in Beaver County. Recipients often select a local organization to receive an award in their honor. Founded in 2003 by Managing Partner James Sas and an original investor, Creekside Springs, LLC is a full-line supplier of bottled water-based beverages for private label, co-package and corporate brand agreements. The company bottles spring, distilled, purified and enhanced water products in serving sizes ranging from single serve 8 oz. bottles to 5 gallon returnable units. Creekside has facilities in Ambridge, New Brighton and Ellwood City, Pennsylvania and Salineville, Ohio. Dave Carlson, vice president of Sales and Marketing and partner, received the award for Creekside Springs, LLC. Carlson also is a member of the Manufacturer & Business Association (MBA) Board of Governors. For more information about Creekside Springs, visit www.creeksidesprings.com.
EDINBORO COUNSELING PROGRAM EARNS NATIONWIDE RANKING
Edinboro University’s graduate-level clinical psychology program ranks among the top 30 online programs in the country, following a review from Online Psychology Degrees. The academic metrics agency validated Edinboro’s quality curriculum, program array and integration of practice, research and theory by granting the clinical psychology program the No. 11 rank among the Top Master’s Degree Programs. “Edinboro University is proud to be recognized for our outstanding programming for pre-service and practicing counselors, said Dr. Erinn Lake, executive director of Edinboro’s School of Graduate Studies. “Now, more than ever, our nation and the world needs competent, professional counselors who can provide services to enhance mental health and the quality of life for others.” Online Psychology Degrees published this ranking list to identify the top master’s degree program in Clinical Psychology based on average cost of graduate-level attendance, college rankings among U.S. News & World Report and accreditation of academic programs. Edinboro University’s clinical psychology program has received accreditation by the Council for Accreditation of Counseling and Related Educational Programs (CACREP) and Middle States Commission on Higher Education (MSCHE). For more information, visit www.edinboro.edu/counseling.
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Company officials from Kenson Plastics, Tiger Pause and Creekside Springs, represented by MBA Board Member David Carlson, accept the Beaver County Foundation’s Ben Franklin Award on November 23.
LECOM MASTER’S PROGRAM AMONG NATION’S BEST
The Lake Erie College of Osteopathic Medicine (LECOM) Masters in Health Services Administration (MHSA) program has been ranked one of the top online master’s in health-care administration degree programs in the U.S., according to a study by Intelligent.com. Intelligent.com, a website dedicated to helping students connect with the best, easy-tounderstand resources and advice, analyzed 307 regionally accredited programs at 171 colleges and universities. Each program was evaluated for its reputation in the field, course strength, flexibility and cost. LECOM’s MHSA program ranked No. 31 overall while also being recognized for having the best academic health setting. LECOM added the MHSA program to its School of Health Services Administration (SHSA) in 2014 to develop clinicians and graduate students into executive health-care administrators armed with the critical knowledge, leadership skills and confidence required to fully manage the growing demands and complex issues of the health-care industry. “Our Masters in Health Services degree program teaches students the ‘business of healthcare’ as part of the largest medical college in the U.S., creating a unique educational setting where clinicians and administrators can develop into future healthcare industry leaders,” said Timothy Novak, DBA, dean of LECOM’s School of Health Services Administration. “This recognition by Intelligent.com is a testament to that synergy and the effectiveness of the interprofessional relationships created through the program.” Health-care administrators are integral to the operation of a health-care system or organization, often overseeing human resources, financial management, strategic planning, day-today procedures and patient advocacy. The U.S. Bureau of Labor Statistics estimates employment of medical and health services managers is
expected to grow 18 percent between 2018 and 2028, much faster than the average of all occupations and due in large part to the sizable aging Baby Boomer population. For more information, visit www.lecom.edu.
II-VI INCORPORATED UNVEILS NEWEST TECHNOLOGY
II-VI Incorporated (Nasdaq:IIVI), a leader in compound semiconductors headquartered in Saxonburg, Pennsylvania, recently announced that it has introduced the world’s first prototype 200 mm diameter semi-insulating silicon carbide (SiC) substrates for RF power amplifiers in 5G wireless base-station antennas and other highperformance RF applications. The deployment of 5G wireless is expected to accelerate globally, driving the demand for RF power amplifiers that can operate efficiently in new high-frequency bands and be manufactured on a technology platform that can scale to meet the demand. Gallium nitride-on-silicon carbide (GaN-on-SiC) RF power amplifiers have superior performance, compared with devices based on silicon, over a wide spectrum of 5G operating frequencies in the gigahertz range, including in the millimeter-wave bands. II-VI’s prototype 200 mm semi-insulating SiC substrates are enabling GaN-on-SiC RF power amplifiers, currently produced on 100 mm and 150 mm substrates, to reach the next level in manufacturing scale. “II-VI is introducing the world’s first 200 mm semi-insulating SiC substrates after introducing in 2015 the world’s first 200 mm conductive SiC substrates for power electronics, two milestones on our roadmap to 300 mm,” said Dr. Gary Ruland, vice president, Wide Bandgap Semiconductors Business Unit. “In areas of high bandwidth demand, 5G antennas with beamforming technology are expected to be densely deployed, increasing the demand for GaN-on-SiC power amplifiers by approximately an order of magnitude or more.” For more information, visit www.ii-vi.com.
PROCHEMTECH ANNOUNCES APPOINTMENT, PROMOTION
ProChemTech International, Inc. recently announced that Mark Smedley has been appointed to the position of district manager for its Pittsburgh District. In this role, Smedley will be responsible for district sales and service covering southwestern Pennsylvania, southeastern Ohio, and northwestern West Virginia working from his home office in Cranberry Township, Pennsylvania. Smedley is a veteran water treatment technologist having worked for Prominent Pump in customer service for many years. Additionally, Thad Schuster has been promoted from Pittsburgh district manager to Corporate Sales and Service manager for Brockway, Pennsylvania. Schuster is replacing Vickie Jacklin who has retired. Schuster will work with sales and marketing employees on a national basis, develop additional accounts in the Brockway area, and be responsible for maintaining the company’s traditional high level of customer field service. He had been the Pittsburgh District Manager since 2015 and previously completed six years in the U.S. Marine Corps. ProChemTech International, Inc. provides innovative, integrated water management programs for boiler, cooling tower, process and wastewater systems to commercial, government and industrial customers in 14 states. Chemical product applications are supported by onsite service while the majority of the cooling tower, industrial wastewater treatment, and reuse & recycle systems are supplied as custom design-build projects. Chemical products and equipment are manufactured in the company’s Apache Junction, Arizona, and Brockway, Pennsylvania facilities.
PEOPLE BUZZ | AWARDS AND PROMOTIONS
TWO HBK PRINCIPALS EARN CEPA DISTINCTION
Two HBK CPAs & Consultants (HBK) Joseph C. Ledford, CPA/ABV, CVA, CEPA and Keith A. Veres, CPA, CGMA, CEPA have earned the Exit Planning Institute’s Certified Exit Planning Advisor (CEPA) designation. The designations were awarded upon their successful completion of the Institute’s executive MBA-style program, which involves approximately 100 hours of pre-course study, 30 hours of classroom instruction and a three-hour proctored exam. Ledford is the principal-in-charge of the Northwest Pennsylvania region and works from HBK’s Meadville office location. He has been with the firm since 1986. Veres is a principal in the Fort Myers, Florida office of HBK and also serves as the firm’s director of Corporate Finance. He began his accounting career with HBK in 1991. “Both principals are well-known throughout the firm for leading by example,” noted HBK CEO and Managing Principal Christopher M. Allegretti, CPA. “In Joe’s role as a regional principal-in-charge and Keith’s as corporate finance director, they’ve established a pattern of assuming extra responsibilities to grow the firm in terms of both revenue and mentoring future leaders.” Allegretti called their efforts to secure the CEPA designation a further testament to their dedication to active client management and team building. “Joe and Keith personify one of our core tenets: sustained and continuous learning to better our team and the client experience,” he said.
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Cathy Szymanski of Szymanski Consulting in Erie, Pennsylvania recently began a three-year term as a trustee of Kiwanis International. She was elected to the role in June 2019 at the 104th Annual Kiwanis International Convention in Florida. She has been a member of Kiwanis for 25 years. The 15-member board includes nine members representing the United States and western Canada. Other separately-elected members represent Europe, the Asia-Pacific region, and eastern Canada and the Caribbean. She became the first female from Pennsylvania Kiwanis to serve on the Kiwanis International board when she took office on October 1, 2019. Kiwanis International is a global organization of volunteers which includes 8,072 adult clubs and 8,427 youth clubs in 79 countries around the world. Kiwanis has 215,016 adult members and 342,840 youth members. Kiwanis annually raises more than $100 million and dedicates more than 18.5 million hours to strengthen communities and help children. Through service projects and fundraisers, Kiwanis members improve their communities, make lifelong friendships and, most importantly, help children reach their full potential. Szymanski is a member of the Kiwanis Club of Erie and the eKiwanis club in Pennsylvania. She has been distinguished club president, secretary, lieutenant governor and governor and has served as membership chair. She is a George F. Hixson Fellow and a Walter Zeller Fellow. She also is a Pennsylvania Pliney Wilson Fellow, a life member and a Key of Honor member. She also has served as a district trustee. She was a membership chair and Key Club zone administrator, attending 15 Key Club conventions. She is a veteran of the United States Army, earning three Army Achievement Medals and an Army Good Conduct Medal.
Established in 1949, HBK CPAs & Consultants serves clients ranging from individuals to small businesses to multimillion-dollar corporations across the United States through offices in four states. The firm specializes in a wide variety of tax, accounting, assurance and business consulting services
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SZYMANSKI NAMED TRUSTEE FOR KIWANIS INTERNATIONALM
Outside of Kiwanis, Szymanski is a member of the board at Community Shelter Services, is vice president of State Police Camp Cadet Troop E and is involved with Safe Kids and Positive Youth Development advisory groups. She is director of WOW at Szymanski Consulting and is president of e-IT Support. She earned a Bachelor of Arts degree in computer science at the Erie Business Center and holds a degree in marketing from Mercyhurst University.
Got Great News? Share It! The Business Magazine will publish news on major appointments, mergers, grants or awards, as space permits. To submit company news, email ktorres@mbausa.org or fax it to 814/833-4844. You also can mail press releases to: Business Magazine 2171 West 38th Street Erie, PA 16508
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LEGAL BRIEF | ENVIRONMENTAL SAFETY
Getting Your Fill:
Why PA’s Management of Fill Policy Requires Experts to Dig Through It Program. The Policy also has specific exemptions/provisions for different situations such as movement of fill within a single site, movement of fill between different state Act 2 cleanup sites, movement of fill within a linear project right of way, and the treatment of various historic fill materials. Due to the significant regulatory complexity of the Management of Fill Program and the complexity of the Policy, it is highly recommended that parties wishing to move fill material seek help from legal and technical experts. Experienced professionals can ensure that parties looking to move fill efficiently conduct appropriate background due diligence and that appropriate analytical sampling of the fill material, if necessary, is completed.
Robert Gandley is a partner at MacDonald Illig Attorneys and chair of the firm’s Environmental & Energy Group. He concentrates his practice in the areas of regulatory compliance and permitting.
contamination higher than clean fill but still meeting certain analytical standards, can only be placed as fill through the use of a general permit issued by the Department under the Solid Waste Management Act (“Act”). Material exceeding the regulated fill standards must be managed as waste and properly disposed of in accordance with the Act and the Department’s regulations.
The Pennsylvania Department of Environmental Protection’s (“Department”) Management of Fill Policy (“Policy”) applies to a variety of different situations. Parties who are moving fill from one location to another need to be cognizant of the Policy and the requirements it imposes. Prior to placing fill onto the land, a person must determine whether it qualifies as clean fill, regulated fill or meets the definition of a solid waste. The outcome of that determination has significant financial and regulatory implications for the party placing the fill.
Common Confusion Despite being more than 15 years old, the Policy remains misunderstood. Parties wishing to place fill must first determine whether the material has ever been impacted by a release of a regulated substance. This determination can be based upon research/ knowledge of the history of the site where the material is taken from, analytical testing of the material, or a combination of those factors. If the material is impacted by a release, the party then must characterize the material to determine whether the concentrations exceed regulatory standards, and the Policy has very specific sampling requirements for determining whether or not clean or regulated fill standards are met.
Clean fill can be managed for placement without further regulation. Material qualifying as regulated fill, meaning it has levels of
The Policy generally applies standards that are consistent with the risk-based standards utilized in the Department’s Act 2 Cleanup
A well thought out sampling plan and strategy will accomplish several objectives: 1) it will minimize the number of samples that need to be collected to establish the needed information; 2) it will identify and characterize different layers and types of materials on a site such that the different types of fill material can each be managed in the least expensive fashion; and 3) it will also minimize Department review time. Proper characterization and management of fill can greatly reduce costs and prevent undue delays. Recent Update The Department recently issued an updated Policy (effective on January 1, 2020) with revised numerical limits to be more consistent with the current residential and non-residential statewide health standards utilized in the Act 2 Program. The new Policy also incorporates a lot of clarifying language, including clearer requirements for making clean fill determinations and additional guidance on sampling plans. Any fill material characterized under the prior policy needed to either be moved before January 1, 2020 or be re-characterized under the new standards. If you are planning a fill management project, or have one under way, MacDonald Illig Attorneys can help you minimize the regulatory costs and delays. Contact Robert Gandley at 814/870-7661 or rgandley@mijb.com.
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ON THE HILL | INSURANCE
Battling Health-Care Costs: Past, Present and Future Employers Must Stay Vigilant in the Fight Eileen Anderson is the director of government relations for SMC Business Councils (SMC), which merged with the Manufacturer & Business Association (MBA) in January 2019. Contact her at 412/342-1606 or eileenanderson@smc.org. I stepped out of my own small business in 2005 to work on health-care costs at SMC Business Councils with President Cliff Shannon. You see, Shannon was an undisputable health-care expert, mentor, as well as friend of the late Ralph Pontillo, who at that time was president and chief executive officer of the Manufacturer & Business Association. What spurred my action was personal experience with 30-percent premium increases and sky-high deductibles. At one point, premiums consumed one-third of income and left my husband and I each with $10,000 deductibles. After reading an article by Shannon, I called him and said, “I have to be part of what you are doing at SMC.”
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Affordable Care Act. Our focus was the financial impact on employers and unintended consequences — many of which have come true. Initially, I lobbied using my own family’s experiences. Buying adequate insurance was an all-consuming endeavor. Imagine being rejected because your toddler son had three ear infections or having body parts — knees, jaws, etc. — eliminated from coverage. My first newspaper opinion piece told the story of shopping for a mammogram. There were hours of calls to hospitals and the final cost was unreachable. Now, through the MBA, I/we diligently continue to raise awareness of the impact of health-care costs and insurance premiums on employers and employees. No Pennsylvania congressman, senator, insurance commissioner or committee chair is spared. Today, cost information, made public at a glacial pace, makes it possible to find some costs for services and shopping is possible for the most persistent. Coverage has improved. Consumers with pre-existing conditions can buy coverage.
At that time, Governor Ed Rendell had a strong focus on health-care reform. SMC testified, helped pass legislation, including “Hospital Acquired Infections” and “Never Events,” which provided savings to employers’ bottom lines.
However, health insurance premiums increase year after year and remain a top concern for employers. As costs increase, employers who once paid 100 percent of premiums are forced to shift part of the costs onto employees, eliminate raises and suffer the loss of employees to jobs with better benefits.
SMC lobbied with the National Small Business Association against the proposed
The Manufacturer & Business Association is acutely aware of this. As you may have
FEBRUARY 2020 • mbabizmag.com
read in previous issues, my colleague Jezree Friend is working to bring association health plans (AHPs) to Pennsylvania. He is part of a national coalition and the point person for the Commonwealth. The MBA also works on legislation that indirectly helps reduce costs. Telemedicine allows providers to care for patients remotely. Not only can a visit with a physician be done via Skype or phone, but prescriptions can be written, all steps that prevent a costly trip to the ER for a simple ailment. Still, pharmacists are prohibited from steering you to a lesser-cost drug and, if they do, before you ask, they can be penalized by their pharmacy benefit manager (PBM). Prohibition of Gag Rules will undo this. If you unintentionally use an out-of-network provider, you can be balance-billed after the insurer pays the in-network amount. Surprise Balance Billing will hold consumers harmless. The MBA lobbied to delay the Health Insurance Tax, an insurance premium sales tax that is passed onto those in the fullyinsured commercial market. As the cost battle continues, the MBA wholeheartedly encourages employers to speak to lawmakers about the impact of health-care costs and insurance premiums. You are the key fighter. We are not pushing the work onto your plates; instead, the power is shifting to you. The most effective lobbying, by far, is that coming directly from the employer. Your voice is needed. Stay tuned!
HR CONNECTION | WORKPLACE TRENDS SURVEY: 9 IN 10 EMPLOYEES COME TO WORK SICK
Are co-workers literally making each other sick? In new research from global staffing firm Accountemps, 90 percent of professionals admitted they’ve at least sometimes come to the office with cold or flu symptoms. Of those respondents, 33 percent always go to work even when they’re under the weather. Among the 28 U.S. cities in the study, Charlotte, Miami (96 percent each), Austin, Chicago and Cincinnati (93 percent each) had the most employees who show up while feeling ill.
Recommendations for Dealing with Personal Stressors at Work
More than half of those who report to the office with a cold or the flu (54 percent) said they do so because they have too much work on their plate; another 40 percent don’t want to use sick time. “Whether it’s due to large workloads, pressure from the boss or because they can’t afford to take time off, it’s all too common for employees to come to the office feeling sick when they really should be resting,” said Michael Steinitz, senior executive director of Accountemps, a division of Robert Half. “Staying home when you’ve got a cold or the flu is the best way to avoid spreading germs to others and fight the illness faster.”
Everyone’s personal life gets a bit hectic at times. These stressful times can cause headaches, upset stomach, back pain, sleeping disturbances and difficulty concentrating. Stress also makes it harder for your body to defend against illness and can make current health problems worse. Not only is stress hard on your body, it also affects your work life and responsibilities. When personal stressors — divorce, death of a family member or friend, money troubles, problems with children or taking care of an elderly relative — affect your personal life, they can have negative effects on your work life, too.
RESEARCH: HEALTH CARE CONTINUES TO BE AMONG FASTEST-GROWING OCCUPATIONS
With the unemployment rate never higher than 4 percent for any month, 2019 proved a banner year for job seekers. And though economists warn of a possible economic downturn within the next two years, American employers at the moment are scrambling to fill the 7.4 million open jobs.
To ensure that your work does not suffer during a time of personal stress, consider the following recommendations: • Keep a stress journal and write down exactly what is making you stressed: “I can’t seem to pay off my credit card,” “My children keep acting up at school,” or “The death of my mother has made me feel like I can’t go on.” Then, record how you react to these stressors and analyze effective alternatives.
A look at the Bureau of Labor Statistics’ list of the fastest-growing occupations supports the notion of increased demand for health-care workers as Baby Boomers continue to age. Jobs with especially promising projections include home health aides, personal care aides, occupational therapy assistants, physician assistants, and nurse practitioners.
• Eliminate activities in your life that are unnecessary, especially when going through personal stress. Focus your time on your health, your work and getting past the stressful situation. • Work on letting go of things that you cannot change. • Take care of yourself. That means getting plenty of sleep, eating well and getting regular exercise.
Other fields poised to increase substantially in the next decade include renewable energy and computers/mathematics (especially in the areas of information security and statistics).
• Ask for assistance from family members or friends. Chances are, if it is affecting you, it is also affecting them.
The BLS also projects declining employment in sales occupations due to the popularity of online purchases. Office and administrative support positions also may decline due to advancements in technology and automation.
• Talk, laugh and cry about your stressors. This will help you feel some relief from these burdens by releasing your emotions.
Melissa Damico is the manager of Client Services at the Manufacturer & Business Association. Contact her at 814/833-3200 or 800/815-2660 or email mdamico@mbausa.org.
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HR Q&A | GET ANSWERS HOW DOES POOR ORAL CARE AFFECT THE HEART? Poor oral care is associated with an increased risk of developing heart disease. Poor dental health increases the risk of a bacterial infection in the blood stream, which can affect the heart valves, which can be life threatening if not caught early. Oral health may be particularly important if you have artificial heart valves. HOW DOES POOR ORAL CARE LINKED TO STROKE? A recent study shows that periodontal disease may increase your chance of having a stroke. Unfortunately, more than 75 percent of adults have gum disease, but only 3 percent get professional treatment. Maintaining good oral health can help to reduce your risk of stroke. HOW OFTEN SHOULD I HAVE A DENTAL EXAM? In order to maintain optimal dental health, the American Dental Association (ADA) recommends dental visits and exams every six months. For most patients, two regular dental check-ups per year are enough. HAVE AN HR OR EMPLOYMENT LAW QUESTION? GET ANSWERS! The Manufacturer & Business Association knows that urgent employment issues can arise at a moment’s notice. As a member, you can call our certified HR specialists and labor and employment law attorneys anytime, at no charge for counsel on a broad range of workplace-related issues including: • Hiring and firing practices • Company policies • Compensation and benefits • Employment law • Employment agreements • Workers’ compensation • Affirmative Action Plans • Unemployment compensation claims • Employee handbook policies • OSHA compliance • Sexual harassment • Family Medical Leave Act • COBRA • Americans with Disabilities Act Call our HR/Legal Hotline today at 814/8333200 or 800/815-2660.
Dental Care: How Oral Health Impacts Overall Wellness Did you know that poor oral health can lead to many seemingly unrelated medical conditions? In fact, oral bacteria and oral disease have been linked to a variety of serious illnesses, including heart disease, diabetes, stroke and pregnancy complications. Importance of Oral Health The following examples illustrate the relationship between your oral health and general health. • Tobacco, alcohol and illicit drugs affect both your overall and oral health. • Dry mouth, or a lack of saliva, increases your risk of tooth decay. • Oral pain resulting in an inability to eat properly can prevent you from getting the nutrition your body needs to stay healthy. Periodontal Disease Oral health can often be used to diagnose underlying health issues. • The advanced form of gum disease, called periodontitis, causes tooth loss and is also sometimes associated with cardiovascular disease, stroke and bacterial pneumonia. • Pregnant women with periodontitis are at an increased risk for delivering babies that are pre-term and/or have low birth weight. • Diabetics are more likely to develop periodontitis, and more severe cases of it. • People who smoke or drink alcohol have an increased risk of periodontitis and other conditions, such as oral cancer. What This Means to You Given the potential link between periodontitis and systemic health problems, preventing periodontitis may turn out to be an important step in maintaining your overall health. In most cases, this can be accomplished by practicing good daily oral hygiene, including brushing and flossing, and regularly seeing a dentist for cleanings. Tell your dentist about changes in your oral health, including any recent illnesses or chronic conditions. Also provide your dentist with an updated health history, including medication you use — both prescription and over-the-counter. If you smoke, talk to your dentist about options for quitting.
Rose Bruno, PHR, SHRM-CP, is an HR consultant at the Manufacturer & Business Association. Contact her at 814/833-3200 or 800/8152660 or email rbruno@mbausa.org.
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FEBRUARY 2020 • mbabizmag.com
Smiles need a strong foundation. Delta Dental can help build yours.
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Today, more and more women are taking risks, embracing new opportunities and effecting change in key leadership roles. But, when it comes to the workplace, there is still a long way to go. Join us as we hear from a local difference maker and Fortune 500 company representative on the importance of fostering motivation, team building and talent within your organization that can have a powerful impact on your business and community as a whole. Ann Scott is the community outreach manager for Erie Insurance where she oversees the company’s charitable giving and community outreach, including philanthropy, volunteerism and employee giving. Before assuming her current role with the Erie Insurance Giving Network, she had a long career in human resources, with a focus on diversity and inclusion. In 2012, the Mercy Center for Women named her a “Woman Making History” for her contributions to supporting women and youth in the community. PRESENTED BY:
REGISTER TODAY AT MBAUSA.ORG
EVENTS & EXTRAS | NETWORKING & MORE
The Manufacturer & Business Association (MBA) strives to keep its members informed on the most current business issues affecting employers in the region. For more information about upcoming events or to view the MBA’s photo gallery, visit www.mbausa.org. ees the General Scott Brady, who overs Members listen to U.S. Attorney : present on the State of the Union Western District of Pennsylvania, s briefing. es, during a recent Eggs ‘n’ Issue Department of Justice & Cybercrim
Scott Brady, U.S. attorney general for the Western District of Pennsylvania, shares the importance of cyber security with employers.
Congressman Kelly discusses some key legislative issues with employers.
Attorney Erin McLaughlin of Buchanan, Ingersoll & Rooney, P.C., addresses the hot topics in employment law at the MBA’s HR Lunch & Law event.
A crowd of business owners and executives filled the Founders Room to hear legislative updates from U.S. Congressman Mike Kelly, R-16t h District, at the MBA’s recent legisl ative luncheon.
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PRSRT STD US POSTAGE PAID ERIE, PA PERMIT #199
It’s nice to know that sometimes It’s nice to know that sometimes you don’t have to change a thing. you don’t have to change a thing. 96% of businesses that choose UPMC Health Plan stay with UPMC Health Plan. 96% of businesses that choose UPMC Health Plan stay with UPMC Health Plan. You’ve given a lot of thought to your employees’ health coverage. And you’ve come to a familiar conclusion – nothing’s better Healthhealth Plan. Choose usAnd for affordable plan You’ve given a lot of thought tothan yourUPMC employees’ coverage. you’ve come tooptions. a familiar Full in-network access to UPMC along with other doctors and hospitals in the community. conclusion – nothing’s better than UPMC Health Plan. Choose us for affordable plan options. Carein-network when you access travel. Service from a designated tools Full to UPMC along with other Health doctorsCare andConcierge. hospitals inAnd the health community. that upyou with busyService lives and schedules. All this is worth sticking with, And don’thealth you agree? Carekeep when travel. from a designated Health Care Concierge. tools To learn more, visit UPMCHealthPlan.com/employer. that keep up with busy lives and schedules. All this is worth sticking with, don’t you agree? To learn more, visit UPMCHealthPlan.com/employer. #stickwiththeplan
#stickwiththeplan