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An Energy Advisor You Can Count on and Trust! Whether you’ve been with a broker for years or you’ve chosen to stay with your local utility, we can provide you with peace of mind when it comes to your electricity purchase. As a highly valued member service of the Manufacturer & Business Association (MBA), we have been serving nearly 400 member companies with their electricity purchases since 2009. We’ve helped these employers save thousands of dollars on their electricity costs showing them that they are working with someone that always has their best interest at heart. Whether you’re still with the utility company or your contract is up within the next few months – or not for another year or two – contact Judy Rosatti today to make sure one of the largest expenses of running your business is in line with where it should be. Judy will present the best short-, mid- and long-term options available, offer her insight on what she is seeing in the market and then assist you in making the best decision possible. You will find that she will either be able to save you a lot of money or confirm that your current broker is meeting your energy needs. Either way, you’ll be glad you did. We Are Here For You. Simply contact Judy to see how we can help!
Judy Rosatti
Judy Rosatti, EnergyAdvisor Manufacturer & Business Association jrosatti@mbausa.org 814/833-3200 • 800/815-2660
BUSINESS VOL. XXXII NO. 7 | JULY 2019
MAGA ZINE
Erie County SPOTLIGHT Q&A:
Erie County NAMI HOMEFRONT PROGRAM TO HELP MILITARY FAMILIES WITH MENTAL HEALTH CHALLENGES
GET UP TO SPEED ON ROAR® 2019
PLUS:
WHY MATCHING GIFT PROGRAMS ARE A GOOD FIT FOR BUSINESSES OF ALL SIZES
114th Annual Event Proudly presents an evening with
KAT COLE COO and President, North America, FOCUS Brands
(Cinnabon, Auntie Anne’s, Carvel, Jamba Juice, Moe’s Southwest Grill, McAlister’s Deli and Schlotzsky’s)
Cole’s improbable rise from working as a hostess to running a billiondollar brand in under two decades is an exemplary story of grit, service, hustle and resilience. Hear learned lessons about leadership and innovation and the role they play in an organization’s ability to adapt and succeed faster. Co-Founder of Changers of Commerce Featured on CBS’s “Undercover Boss”
WEDNESDAY, OCTOBER 9, 2019 Bayfront Convention Center • Erie 5 p.m. Cocktail Reception 7 p.m. Keynote
One of Fortune’s “40 Under 40”
Sponsored by:
CNBC’s “Next 25 List of Rebels, Leaders and Innovators” Featured in The Wall Street Journal, The New York Times, Forbes, Inc. and Fortune Reservations: Please call Dianne at 814/833-3200 or 800/815-2660.
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FEATURES FEATURE STORY | WHAT’S INSIDE
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Nonprofit & Corporate Giving How volunteering benefits the workplace.
COVER STORY | LOCAL PROFILE
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NAMI of Erie County The National Alliance on Mental Illness (NAMI) of Erie County has been committed to providing mental health education to individuals, families and the community for more than 35 years. The six-week NAMI Homefront program will now be able to aid families of veteran and active-duty service members thanks to charitable donations raised by the Allstate Roar on the Shore® — Pennsylvania Bike Week.
SPOTLIGHT Q&A | GIVING BACK
7 DEPARTMENTS
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BUSINESS BUZZ
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PEOPLE BUZZ
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HR CONNECTION
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HR Q&A
WHAT’S NEW
SPECIAL SECTION & EXTRAS 21 EVENTS See exclusive photo
EDITORIAL
coverage of the Association’s networking events and more.
AWARDS AND PROMOTIONS
WORKPLACE TRENDS
GET ANSWERS
Executive Editor Karen Torres ktorres@mbausa.org Contributing Writers Stacey Bruce Linda Dempsey Meghan Duda Daniel Walters
Feature Photography NAMI of Erie County Additional Photography iStockPhoto.com Casey Naylon Design, Production & Printing Printing Concepts Inc. printcon@erie.net
LEGAL BRIEF | CONTRIBUTIONS
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READ ON THE GO! For the most current Business Magazine updates, visit mbabizmag.com
Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors
Why matching gift programs are a good fit for businesses of all sizes. Daniel J. Walters
ON THE HILL | LEGISLATION
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Advertising Sales Frank Mehler 814/833-3200 fmehler@mbausa.org David Thornburg 814/833-3200 dthornburg@mbausa.org
Guest columnist Linda Dempsey of the National Association of Manufacturers (NAM) explains why Pennsylvania manufacturers need Congress to ratify the new North American trade deal, the USMCA.
PROFILE | SMALL BUSINESS
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On the Cover: From left: The Halli family — Bill, Hannah, Jack and Christina Halli — join Denise Kolivoski, MBA from the National Alliance on Mental Illness (NAMI) of Erie County in encouraging families of veterans to seek help in NAMI’s Homefront program. For full story, see page 5. Mission Statement: The Manufacturer & Business
Ellie Cullen, development director for Allstate Roar on the Shore®, gets visitors up to speed on plans for the 2019 charitable motorcycle rally, which is scheduled for July 17, 18, 19, 20 and 21, and its impact on Erie County, Pennsylvania and the tri-state region.
Scott Bonnell, owner and founder of Bonnell’s Auto Group, shares why investing in Erie is a great way to give back to those who have helped support his business.
Manufacturer & Business Association 2171 West 38th Street | Erie, Pa. 16508 814/833-3200 or 800/815-2660 www.mbausa.org
© Copyright 2019 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.
mbabizmag.com • JULY 2019
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MISSION: STORY TIME Education is the key to ending poverty. And we know that when parents are reading to their children, they are far more likely to succeed in school. And therefore, in life. That’s exactly why United Way is on a mission to get age-appropriate books into their little hands.
WE’RE ON A MISSION TO CRUSH POVERTY IN ERIE COUNTY. Learn how: UnitedWayErie.org/Crush
FEATURE STORY | WHAT’S INSIDE
Nonprofit & Corporate Giving
HOW VOLUNTEERING BENEFITS THE WORKPLACE
More than 63 million Americans — one-fourth of the population — volunteer each year, with many saying that they experience emotional, physical and mental health benefits when they do. Turns out, that well-being is good for the workplace too.
According to recent reports, corporate volunteer programs not only allow employees to make the community a better place to live in, but they also increase revenue and create happier, more engaged employees. Approximately 90 percent of Millennials — the largest generation in the U.S. labor force — report that they find their jobs more fulfilling when they are given opportunities to make positive impacts in their communities. Experts indicate that employers can contribute to and benefit from these programs in several ways: Time According to researchers, roughly 60 percent of companies offer paid time off to employees when they volunteer. Creating a formal volunteer time off (VTO) policy, an average of eight hours per year, has the added benefit of boosting employee engagement and a deeper understanding of a company’s culture. Experience Once an organization acquires great employees, it takes constant effort to
retain them. Volunteering can present a great opportunity for employees to take a leadership role and to network. These skills and opportunities are directly translatable to the workplace. According to a United Health Group study, 87 percent of respondents said volunteering has developed their people and teamwork skills. A Smart Investment In 2017, corporate giving raised more than $20 billion in donations for nonprofit organizations. But volunteering is also a smart investment. Giving employees the chance to give back — and feel inspired both inside and outside the workplace — can be invaluable to recruiting and retaining them. Experts indicate a small investment in a volunteer program can save a company thousands in retention alone. In this edition of the Business Magazine, we’ll highlight the many nonprofit
organizations, such as the National Alliance on Mental Illness (NAMI) of Erie County, that are giving back to the communities in which they operate with essential programs and services. We’ll also learn more about the NAMI Homefront program, which is the beneficiary of this year’s Allstate Roar on the Shore® charitable bike rally at its new “Hub” location in North East, Pennsylvania. In addition, this month’s Legal Brief article provides greater insight on why matching gift programs can be a good fit for business of all sizes. Be sure to share this information with clients or colleagues by registering for our free, digital magazine at www.mbabizmag.com. And, as always, take a moment to learn more about the Association and its many valueadded programs and services at www.mbausa.org!
DISCOVER THE POWER OF GIVING!
mbabizmag.com • JULY 2019
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ING Businesses to Succeed
Families to Prosper
Communities to be Better Places
Marquette Savings Bank is the only remaining locally headquartered bank where every loan decision is a local decision made by local lenders. Business owners can expect responsiveness, flexibility, availability and commitment to their success when banking with Marquette.
Marquette is recognized as a leader in mortgages. Today, Marquette leads with innovative services such as online account opening, online appointment scheduling and mobile cash withdrawal that Mpower TM customers to experience banking the way they want it to be.
Your hometown is our hometown. That is why Marquette commits nearly $500,000 each year to causes that are important to us all—poverty, health, children, education and community initiatives that make a difference.
Where you bank does make a difference. Marquette Savings Bank is Erie and Crawford counties’ only remaining locally headquartered bank. Every dollar stays right here to Mpower TM local business to retain and create jobs, individuals and families to prosper and communities to be better places. Join us. Be Mpowered. TM
COVER STORY | LOCAL PROFILE
From left, the Halli family — Bill, Hannah, Jack and Christina Halli — join Denise Kolivoski, MBA from the National Alliance on Mental Illness (NAMI) of Erie County in encouraging families of veterans to seek help in NAMI’s Homefront program.
Erie County
NAMI Homefront Program to Help Military Families With Mental Health Challenges Crazy. Hopeless. Alone. These are some of the stigmatizing words that are commonly associated with mental illness. They create an aura of fear and misunderstanding. This prevents many people who need help from seeking it because they fear being excluded and don’t understand the challenges they or their loved ones are facing. The No. 1 way to eliminate this aura of fear and misunderstanding: education. For more than 35 years, the National Alliance on Mental Illness (NAMI) of Erie County has been committed to eliminating these stigmas by providing mental health education to individuals, families and the community. “What makes NAMI programs so unique in our community is our mission is focused on education. We provide families with the information, tools and skills they need to support themselves and their loved ones facing these mental health challenges,” says Denise L. Kolivoski, MBA, NAMI of Erie County’s executive director.
Denise Kolivoski, Executive Director of NAMI of Erie County
NAMI programs are offered at no cost to participants, thanks to generous support from the community. These programs are evidence-based, indicating they have sustainable, repeatable results. They are also peer-led by trained facilitators.
members who are experiencing mental health challenges. Through the course, participants gain a better understanding of the challenges their loved one is facing, information on mental illnesses, including an emphasis on PTSD (post-traumatic stress disorder) and depression, ways to advocate for treatment and support their loved one has earned through their service, and self-care strategies to empower themselves to continue supporting their loved one. “As a veteran myself, I know this class will provide families with a greater understanding of the unique challenges we veterans face,” says Halli. “The education provided through this program will bring families closer together, increase the quality of life for all involved and eliminate stigma throughout the community. I’m so thankful that Roar on the Shore® can provide the resources to bring this much-needed program to Erie.” “Is it so crazy and hopeless to think that individuals facing mental health challenges can’t make the journey towards recovery and a full, meaningful life?” Kolivoski asks. “Absolutely not, especially when you don’t have to make the journey alone. By providing the education to reduce stigma, NAMI of Erie County can help people start their journey and enable others to join them.” For more information on NAMI of Erie County and its evidence-based programs, visit NAMIerie.org. NAMI of Erie County’s dedicated staff work with individuals, family members and professionals, enabling them to gain access to vital resources and become partners in care.
According to NAMI, peer facilitators have been through similar situations as program participants and can lend their personal experiences as a guide for families just starting their journey towards recovery. This, combined with the latest research on mental illness and recovery strategies, provides a comprehensive approach to educating program participants through academic and experiential learning. Overall participant satisfaction ratings for NAMI programs are 90 percent. NAMI offers programs for individuals facing mental health challenges, parents and other family members. Now, family members of veterans and active-duty service members also will be able to benefit from them, thanks to charitable donations raised by the Allstate Roar on the Shore® — Pennsylvania Bike Week scheduled for July 17, 18, 19, 20 and 21 at its new “Hub” in North East, Pennsylvania. “I’ve taught both the Family-to-Family and NAMI Basics programs many times,” says Christina Halli, NAMI program facilitator, “and, as both a graduate of these programs and instructor, I can say they have not only made a tremendous positive difference for my own family, but on hundreds of other families in our community, as well.” NAMI Homefront is a six-week program offered at no cost to participants. The program focuses on providing mental health education for family members, friends and loved ones of veterans and active-duty service
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COMMUNITY HOMES • SUPPORTED LIVING • LIFE SKILLS • HOUSING SUPPORT LIFE SHARING • BLENDED CASE MGT. • MOBILE MED MONITORING • ADULT TRAINING FACILITY
MAKING A DIFFERENCE
• Helping to enhance the ability of persons with mental and physical disabilities • Providing individuals self-direction and personal worth • Enable individuals to live as independently as possible • Serving over 1,000 individuals in multiple PA counties • Corporate office located in Erie, with regional offices in Corry, Warren, and Ridgway
1350 W. 26th St., Erie PA 16508 814.456.9962 www.lakeshorecs.org
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SPOTLIGHT Q&A| GIVING BACK
Get Up to Speed ® On Roar 2019 Allstate Roar on the Shore® – Pennsylvania Bike Week is the fastest-growing, free charitable motorcycle event in the United States, raising more than $900,000 for local and regional charities since its inception in 2007. Here, Ellie Cullen, development director for Roar®, discusses plans for the 2019 rally, which is scheduled for July 17, 18, 19, 20 and 21, and its impact on Erie County, Pennsylvania, and the tri-state region. Roar on the Shore® has made some big announcements in 2019, including Allstate as its new title sponsor. How important is this partnership? We are so pleased such a prominent and nationally known company has partnered with Roar on the Shore®. Allstate has had a presence at Roar on the Shore® for many years as a well-known vendor, displaying the tie-dyepainted custom choppers built by legendary bike builder Rick Fairless. Allstate’s support and commitment to the charitable aspect of Roar on the Shore® demonstrates its longstanding commitment to give back locally. This year, Roar® is celebrating its 13th year with proceeds benefiting the National Alliance on Mental Illness (NAMI) of Erie County’s Homefront program. Tell us more about this program and who it will help. NAMI Homefront is a free, educational program for families, caregivers and friends of military service members and veterans with mental health conditions. This program is designed to address the unique needs of family, caregivers and friends of those who have served or are currently serving our country. The program is taught by trained family members of veterans living with mental health conditions. (See page 5 for more about NAMI.) Roar® has grown considerably each year, drawing visitors from across the United States and Canada to Erie County and surrounding communities for five days of motorcycles, fellowship and more. What are some advantages of the new “Hub” location at the Lake Erie Speedway in North East? Our new facility will triple the space currently available in Perry Square. There is stadium concert seating for thousands. Vendor Alley will expand its footprint. There is ample parking
(not gravel). There is covered table seating and concessions, numerous full-service bars as well as stadium restrooms. There are no gate or concert fees. Each year, Roar® announces a grand marshal to lead the Bringin’ in the Roar® Bike Parade. This year, that honor is going to acclaimed actor Kim Coates of “Sons of Anarchy” fame. What can you tell us about Mr. Coates and his Roar® appearance? Kim Coates famously played the leather-clad thug with a heart on FX hit “Sons of Anarchy.” So, serving as grand marshal of the Bringin’ in the Roar® Bike Parade isn’t a stretch. The rally’s flagship parade departs at 6 p.m. on Thursday, July 18, from Presque Isle Downs & Casino before arriving at The Hub at the Lake Erie Speedway. Roar® features a mix of exciting rides, headline concerts and motorcycle merchandise. What are some highlights of the 2019 rally that visitors shouldn’t miss? The rides! Rides include the Fallen Riders Memorial Run, the Al Mele Memorial Ride, the Covered Bridges Ride, the Microbrews Dice Run, Thunder on the Isle, the Roar® to the Vineyards Poker Run, A Beer for the Deer Legend Ride, the Roar® to the Parks ride, and our signature Bringin’ in the Roar® Bike Parade with celebrity Grand Marshal Kim Coates and thousands of motorcycles. The concerts! On Wednesday, July 17, Lita Ford will rock the stage. On Thursday, July 18, Night Ranger will entertain the crowd with its guitardriven hits. On Friday, July 19, the Roar® crowd will rock out with the founding member of Guns N’ Roses, drummer Steven Adler. On Saturday, July 20, the multiplatinum heavy-metal band Stryper will bring its God Damn Evil World Tour to the Roar® Mainstage. Each headline concert is free and takes place at 9 p.m.
The merchandise! Roar® will be offering up our 2019 exclusive designs for our T-shirts, pins, patches and koozies. Other new features and events include new and exciting vendors. The free Budweiser Pavilion is a covered venue that offers full bar service, food, tables and seating, and performances by the region’s best bands. Plan to attend the Pro Wrestling Rampage on Saturday. It’s also free! In addition to raising funds for a worthwhile charity, Roar® provides an economic boost to the region. How far-reaching is this impact in the tri-state area? An incredible and welcome byproduct of our charity event is the $30 million “shot in the arm” that happens in our tri-state region during Roar®, the third week of every July. Lodging is sold out, our visitors are shopping, eating and enjoying our tourist destinations, falling in love with our area and returning each year! What is the best way to learn more about how to support Roar® and the NAMI Homefront program? Visit Roar® at roarontheshore.com and NAMI of Erie County at NAMIerie.org.
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The Erie Community Foundation
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LEGAL BRIEF | CONTRIBUTIONS
Matching Gift Programs Are a Good Fit for Businesses of All Sizes
zations to a certain geographical area or to certain categories of charitable organizations. And/or the employer could exclude certain classes of organizations. Second, companies should establish a minimum and maximum eligible donation amount. Generally, companies have a minimum match of $25. Maximums range greatly, with the median in the $1,000 to $2,000 range. Third, the ratio for matching the gifts must be determined. Companies usually match gifts on a 1-to-1 basis, but some companies have increased this to a 3-to-1 basis. The ratio selected by the company should be determined in conjunction with the minimum and maximum match amounts it selects. Fourth, the company must decide which employees will be eligible for the program. Will only full-time employees be eligible? Or, will the program extend to part-time employees, retirees and even surviving spouses of retirees? Some companies have limited their programs to full-time employees, while others have included all of the classes mentioned above.
Daniel J. Walters is an associate in the MacDonald Illig Attorneys’ Trusts & Estates, Tax and Business Transactions practice groups where he assists on various client matters. He received his law degree from the University of Pittsburgh School of Law with a concentration in Tax Law. Ever since General Electric started the first corporate matching gift program in 1954, many other businesses have followed suit. Today, thousands of companies have some type of matching gift program through which hundreds of millions of dollars are distributed to charities on an annual basis, making these programs one of the primary ways businesses give back to their communities. Many large corporations, such as Apple, PepsiCo and ExxonMobil have matching gift programs. However, these programs are not only for large multinational corporations. These programs can be created and implemented by companies of all sizes.
There are countless reasons for starting such a matching gift program with your own company. Two in particular should be kept in mind. First, studies have shown that employees find great satisfaction in the fact that their employer is willing to match their donations. The presence or absence of a charitable match program is a material factor in employee recruitment for many prospective employees. Second, a charitable match program helps the company engage and interact in a positive manner with its employees while promoting charitable giving. These programs improve employee morale and enhance the public image of the company. What Employers Should Know When it comes to actually starting a matching gift program, companies should keep several things in mind. First, the company must decide what organizations will be eligible for a matching contribution. At a minimum, the organization must be a Section 501(c)(3) charitable organization or governmental entity that is eligible to receive tax deductible contributions under the Internal Revenue Code. Beyond that, the employer has wide discretion in identifying which organizations are eligible. The employer could simply have a list of eligible organizations. The employer could limit the eligible organi
Fifth, companies will have to determine how the program will be administered. Most companies with matching gift programs have their HR department handle the logistics of the program. This includes notifying employees and advertising the existence of the program. Also, setting deadlines for when donations are due. In some instances, a community foundation acts as a clearinghouse for a matching gift program. Finally, the matching gift program must be reduced to writing. The program should remain simple so that employees can easily understand its core components. This can typically be accomplished with a simple one-page matching gift program form that explains all the details. The form should be readily available to employees, typically through a company contact person within the HR department. Keep in Mind Creating and implementing a matching gift program is a fairly straightforward process, but should always be done in consultation with legal counsel. Counsel will help ensure that your company’s mission and goals for the program are achieved, and that the process for administering the program is as seamless as possible. For more information, contact MacDonald Illig Attorneys at 814/870-7600.
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BUSINESS BUZZ | WHAT’S NEW KESSEL CONSTRUCTION EARNS MAJOR AWARDS
Kessel Construction recently received several prestigious awards during Butler Manufacturing’s™ annual sales meeting held in Marco Island, Florida. Kessel, which is currently celebrating 85 years in the construction business, has been an authorized Butler Builder® for more than 70 years. During the national sales meeting, Kessel received the $50 Million Dollar Lifetime Volume Award, the High Performance Builder Award and Million Dollar Builder Award. The $50 Million Dollar Lifetime Volume Award is presented to Butler Builders that have sold more than $50 million in Butler pre-engineered steel buildings and roofing systems over the lifetime of the company. Butler Manufacturing Company’s Regional Sales Manager Melissa Stewart praised Kessel’s success in reaching the $50 million level in lifetime sales, saying, “I’ve grown up in the building business, and I’ve had a chance to work with a couple generations of the Kessel family. You don’t reach the $50 million milepost without years of dedication to your craft and building some great buildings. Many towns and cities across Pennsylvania and the southern tier of New York have been transformed by a Kessel building that becomes the centerpiece where people work, play and pray. What a great legacy!” Kessel also was honored as a Million Dollar Butler Builder. This award is presented to Butler Builders that sold at least $1 million in Butler pre-engineered steel products in one year. Kessel has received this designation consistently for 30 years. Kessel was further recognized as a High Performance Builder. This award represents Kessel’s commitment to Butler by achieving sales and marketing goals mutually agreed upon by Butler and Kessel Construction, Inc. for the Bradford/McKean County region. In addition, Tim Asinger, president of Kessel Construction, was presented with the Falcon Club award. Asinger was recognized for his two years of service on the Butler National Advisory Board and also for his service to his fellow Butler Builders. Based in Bradford, Pennsylvania, Kessel Construction, Inc. is a respected design-build firm specializing in turnkey construction of commercial and industrial buildings. For more information, visit www.kesselco.com.
On hand for the $50 Million Dollar Lifetime Volume Award presentation were, from left: Greg Pasley, president, Butler Buildings North America; Spencer Pehonsky; technical assistant, Kessel Construction; Clark Johnson, territory manager, Kessel Construction; Steve Borowski, territory manager, Kessel Construction; Tim Asinger, president, Kessel Construction; Kristin Asinger; Kaitlyne Freer, drafting manager; Al Webster, project development; and, Steven Hudgins, vice president of sales, Butler Buildings North America.
PLASTIKOS RECEIVES ISO 13485 MEDICAL DEVICE CERTIFICATION
Plastikos, Inc., a precision medical injection molder headquartered in Erie, Pennsylvania, recently announced that it officially obtained its certification of compliance with the ISO 13485 Quality Management Systems for Medical Devices. The ISO 13485 standard builds upon the ISO 9001 quality management system and incorporates numerous additional requirements for medical companies. Philip Katen, Plastikos’ president and general manager commented, “Plastikos’ attainment of our ISO13485 certificate represents a major milestone accomplishment for our team in direct support of our medical OEM customers. Our team’s ISO:13485 certification effort was one that required strategic planning along with countless hours and hard work over the past few years to attain, and which ushers in the next chapter of our company history as a growing, world-class cleanroom medical molder. And the strategic timing of our 13485 certification fits perfectly, as we now look forward to the opening of our brand new Plastikos Medical facility in just a few short months.” Obtaining the ISO 13485 certificate is perfect timing as Plastikos continues to experience strong cleanroom medical molding growth. The construction of its brand new medical facility, Plastikos Medical, is projected to be completed this summer. Plastikos’ team will install five brand new medical injection molding machines, all of which are equipped with integrated 3-axis robotics and cavity pressure monitoring systems in order to be production-ready as soon as the new medical facility is complete. The new facility will be large enough to accommodate 10 molding machines with future provisions to further expand the facility to 20 cleanroom molding machines.
Plastikos and sister company Micro Mold specialize in precision mold design and fabrication, as well as tight-tolerance injection molding. For more information, visit www.plastikoserie.com.
AMATECH CELEBRATES 30TH ANNIVERSARY
Amatech, a custom packaging firm, is marking its 30th anniversary. The company started out as an idea to create a reusable packaging container that could duplicate a cardboard box, but be made of plastic corrugated so it could be used many times. The reusable packaging design would knock down flat like a standard cardboard box for the return shipment so it would not take up valuable space in a truck or warehouse until it was ready to be used again. David Amatangelo, the founder and owner of Amatech, worked on this returnable packaging design concept for a number of years. In 1990, he was awarded his first U.S. Patent # 4,948,039 which allowed the plastic corrugated reusable packaging container to fold down flat and eliminate the natural tendency of the plastic to spring back to its original shape. According to the company, a simple idea to replace a paper corrugated box with a plastic reusable box that could be built the same as any paper corrugated box started Amatech. This returnable packaging design allowed companies to have a simple and easy way to go from an expendable shipping container to a reusable shipping container and not have to change anything in their system, except planning for the return. From 1989 until now, Amatech has continued to grow and move into larger returnable packaging manufacturing facilities. The company has three returnable packaging manufacturing locations, two in Erie, Pennsylvania and the other in Columbus, Ohio, comprising more than 100,000 square feet. For more information, visit www.amatechinc.com.
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country. His practice includes litigating contract, business and intellectual property disputes, as well as white collar crime matters. He is also experienced in addressing all manner of disputes in arbitration and other forms of alternative dispute resolution. He has been included in The Best Lawyers in America® for Commercial Litigation since 2013.
EIGHT KNOX LAW ATTORNEYS SELECTED FOR 2019 PENNSYLVANIA SUPER LAWYERS®, RISING STARS LISTS Bryan G. Baumann, Mark G. Claypool, Neal R. Devlin and Guy C. Fustine, shareholders at Knox Law, have all been selected for inclusion on the Pennsylvania Super Lawyers® list for 2019.
Additionally, four shareholders have been selected for inclusion on the 2019 Pennsylvania Super Lawyers® Rising Stars list: Elliott J. Ehrenreich, Julia M. Herzing, Frances A. McCormick and Jeremy T. Toman. Super Lawyers is “a rating service of outstanding lawyers from more than 70 practice areas who have attained a high-degree of peer recognition and professional achievement. The patented selection process includes independent research, peer nominations and peer evaluations.” Only 5 percent of attorneys in a state are selected for the Super Lawyers® list; only 2.5 percent of attorneys are selected for the Rising Stars list. “Rising Stars” candidates must be 40 years old or younger, or have practiced law for 10 years or less. Baumann is a full-time litigator, and is AV Preeminent® Peer Review Rated (MartindaleHubbell). He has extensive experience representing clients in commercial and construction disputes, injunction proceedings, personal injury matters, and trust & estate disputes. He has argued before the Supreme Court of Pennsylvania and represented clients in federal and state courts in various jurisdictions. Claypool is Board Certified in bankruptcy law by the American Board of Certification and a full-time member of Knox Law’s Bankruptcy and Creditors’ Rights Group. He routinely represents banks, lenders and financial institutions in collections and foreclosure matters in both state and federal court. He is an appointed member of the Local Rules Committee for the United States Bankruptcy Court for the Western District of Pennsylvania and has been on this list for the past eight years. Devlin focuses his practice on litigating complex disputes, and he has litigated such disputes in state and federal courts throughout the
Fustine’s practice is focused on business reorganization, commercial litigation and sports law. He is Board Certified in business bankruptcy law by the American Board of Certification and is AV Preeminent® Peer Review Rated (Martindale-Hubbell). He also serves as a mediator and neutral evaluator in the Alternative Dispute Resolution Program of the U.S. Bankruptcy Court and U.S. District Court for the Western District of Pennsylvania. He has been listed on the Best Lawyers in America® list since 1993. Ehrenreich, who is licensed to practice in both Pennsylvania and New York, concentrates his practice on business acquisitions and financings, real estate development and construction projects, health law and other general business transactions. He has successfully represented a diverse range of clients including businesses, franchises, physician practices, a national health-care service provider and several nonprofit entities throughout Western Pennsylvania and Western New York. Herzing focuses her practice on a variety of labor and employment matters, including litigation. She works with both private and public employers, counseling and representing clients on compliance with workplace laws, hiring and firing issues, and collective bargaining. Her practice also includes representing employers in defense of discrimination, wage and hour, and other employment-related claims. She also advises public and private educational institutions on Title IX matters, including investigations and responding to complaints. McCormick, who is licensed in both Pennsylvania and New York, focuses her practice in the areas of business and tax law, estate planning and administration, business succession planning and real estate. Toman, who is licensed in Pennsylvania, Ohio and New York, focuses his practice on real estate, business law and environmental law. He has represented commercial clients and individuals in all phases of commercial and residential real estate transactions. He has negotiated numerous oil and gas leases. He has also advised clients on business formation, choice of entity, business structure and organization for publicly and privately held entities, both for-profit and nonprofit.
PEOPLE BUZZ | AWARDS AND PROMOTIONS MAXPRO TECHNOLOGIES NAMES VP OF OPERATIONS
Maxpro Technologies has promoted Bradley Komaromy to vice president of Operations. His new position will provide support and supervision to the areas of inventory, administration and manufacturing at Maxpro’s Fairview location.
Komaromy is a 2004 graduate from the University of Pittsburgh, with a Bachelor of Science degree in industrial engineering. He started his professional career as an industrial engineer for FedEx and joined the Maxpro team in 2011 in the engineering department, moving to operations manager in 2016, and now his promotion to vice president of Operations. Maxpro Technologies is an engineering-based company, specializing in high pressure products, including valves, fittings, tubing, liquid pumps, air amplifiers, gas boosters, and coning and threading equipment.
SEAWAY MANUFACTURING NAMES CHIEF OPERATING OFFICER
Seaway Manufacturing Corporation of Erie, Pennsylvania, recently announced the promotion of Patrick Goodrich to the position of chief operating officer.
Most recently, Goodrich was Seaway’s vice president of Operations. He has served in a wide array of capacities in the Seaway organization, beginning as a floor sweeper during his childhood. After serving as an installer through his college years, Goodrich graduated with a Bachelor of Science degree in mechanical engineering from Worcester Polytechnic Institute. He then worked as an applications engineer for a Fortune 500 company, learning many Six Sigma and Lean protocols including a Green Belt certification. He next spent two years supporting the window, door and glass industries as an application engineer for Fenetech. Since returning to Seaway, Goodrich has steadily taken on increased responsibilities, first as an operations engineer, then as operations manager and vice president of Operations. Seaway Manufacturing President and CEO Jana Goodrich, commented: “At each step of his Seaway career, Patrick has excelled and has earned the respect of the Seaway team, as well as our clients and vendors. This new title really reflects what he has already been doing for the past two years. Patrick and I have worked closely together on nearly every aspect of Seaway’s business from operations to marketing to strategic direction.” Established in Erie in 1959, Seaway Manufacturing specializes in industry-leading home improvement products, including vinyl replacement windows, patio doors and sunrooms. mbabizmag.com • JULY 2019
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Pennsylvania’s Early Learning Resource Centers (ELRCs) provide a single point of contact for families, early learning service providers and communities to gain information and access services that support high-quality child care and early learning programs like Child Care Works and Pennsylvania Keystone STARS. Since July 1, 2018 the ELRC has consolidated the work of former Child Care Information Service (CCIS) agencies and the former PA Regional Keys, creating an enhanced, one-stop shop that provides families with a comprehensive resource and referral system for child care, early learning and early intervention.
Child Care Works (CCW) is a subsidized child care program helping low-income families pay their child care fees. For more information regarding program eligibility, call the ELRC at 1-800-860-2281.
Keystone STARS is Pennsylvania’s Quality Rating and Improvement System (QRIS). A QRIS is a continuous quality improvement approach to access, improve, and communicate the level of quality in early and school-age care and education programs. Keystone STARS is a program of Pennsylvania’s Office of Child Development and Early Learning (OCDEL). For more information, please go to: http://www.pakeys.org/keystone-stars/
In partnership with Northwest Institute of Research Serving Erie, Crawford, Mercer and Venango Counties 3823 West 12th Street, Erie, PA 16505. 800-860-2281 www.nwirelrc.org
At Crime Victim Center of Erie County, we are working hard to ensure that every child in Erie County hears the age appropriate messages about personal body safety, Good Secrets, Bad Secrets, internet safety, boundaries, sexting, sexual harassment, and other programs that will help keep them safe from predators. Our new program Parents in the Know engages caregivers in sexual abuse prevention.
814-455-9414 • www.cvcerie.org Remember CVC on August 13, 2019 during Erie Gives Day
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ON THE HILL | LEGISLATION
Pennsylvania Manufacturers Need Congress to Ratify the New North American Trade Deal Linda Dempsey is the vice president of International Economic Affairs for the National Association of Manufacturers (NAM). For more information about NAM, visit www.nam.org. For manufacturers, the need for open and rules-based global trade is simple: 95 percent of the world’s population lives outside of the United States, and access to markets around the world is critical to businesses’ success. To that end, there is no trade relationship more important for manufacturers in the United States than the relationship with our North American partners, Canada and Mexico. The small businesses and shop floors that export their products — and our way of life — with the world rely heavily on access to Mexico and Canada, which is why we are calling on Congress to ratify the United States–Mexico–Canada Agreement (USMCA) to create a more prosperous future for manufacturers in America. Canada and Mexico alone purchase more from the United States than our next 11 trading partners combined. Trade overall with those two countries supports 12 million jobs, including more than 2 million manufacturing jobs and more than 40,000 small and medium-sized businesses. Recently released state fact sheets from the National Association of Manufacturers
(NAM) show that manufacturing is central to our North American trade, and industry implications are abundantly clear. One in four Pennsylvania manufacturing firms export to Canada and Mexico, and 80 percent of those are small and medium-sized businesses supporting local economies. Moreover, Canada and Mexico alone purchase two-fifths of Pennsylvania’s total global manufacturing exports. Without a free trade agreement, Pennsylvania’s exports to our North American free trade partners could face more than $1.5 billion in tariffs, raising prices on the state’s exports and reducing the region’s international competitiveness. More than just good for business, ratifying the USMCA would be good for workers and communities. The more than 42,000 Pennsylvanians who work in manufacturing jobs that rely on trade to Canada and Mexico — from chemicals to construction machinery, iron and steel to food and beverages and more — are waiting on Congress to give them certainty for their futures. These are wellpaying jobs, too. Pennsylvania manufacturing workers make, on average, $72,151 in annual compensation compared to $49,059 for workers across all private nonfarm industries. For the state’s manufacturers and workers, the necessary path forward is clear: Congress must come together and do what is right by ratifying the USMCA. In the 25 years since the original North American Free Trade Agreement (NAFTA) came into effect, U.S. manufacturing output has more than doubled, and exports to Canada and Mexico have tripled. And while the U.S. manufacturing industry, and our entire economy, has changed considerably
since then, NAFTA hasn’t kept up with the times. The USMCA will improve NAFTA in areas where it hasn’t kept up, strengthening and modernizing rules to rev up America’s innovation engine, expanding access to Canada and Mexico and leveling the playing field for manufacturers in the United States. Notably, the USMCA includes new best-inclass rules to strengthen protection and enforcement of the full range of intellectual property rights important to manufacturers and their workers in the United States, from patents, trade secrets and trademarks to copyright and regulatory data protection that are critical to all U.S. and Pennsylvania innovative manufacturing industries. It will add a new digital trade chapter that prohibits unnecessary barriers on the movement of information and data, the forced localization of information technology infrastructure or the forced disclosure of source codes that are important to small manufacturers using the Internet as their global storefront and to all manufacturers relying on or creating new technologies. It also contains new chapters on good regulatory practices, technical barriers to trade and sanitary and phytosanitary measures that will set new standards for trade agreements around the world that are vital for food and beverage, capital goods and other manufacturers to prevent discriminatory and unfair practices that limit U.S. access in Canada and Mexico. Manufacturers know a good deal when they see one, and that’s why we’re calling on Congress to ratify the USMCA, providing fuel for our industry to flourish — and to propel the Pennsylvania economy, and the broader American economy, along with it. mbabizmag.com • JULY 2019
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HR CONNECTION | WORKPLACE TRENDS STUDY FINDS LINK BETWEEN EMPLOYEE VOLUNTEERING, HAPPIER CUSTOMERS Software company Zendesk recently released the results of a research study it commissioned from Drexel University exploring the link between employee volunteering and customer and employee satisfaction. The research found that customer service agents who volunteered were 11 percent more likely to be among the highest performers for the Customer Satisfaction Ratings Test (CSAT), every time they volunteer. The study also found that volunteering: 1) increased help-seeking behavior from peers at work; 2) encouraged more empathetic behavior with customers; and 3) increased job satisfaction.
When You’re The Best-Kept Secret
“The Drexel survey findings put numbers behind what we at Zendesk have understood for years — there is a strong correlation between encouraging employees to contribute to the communities around them and making them more engaged employees in the workplace,” said Tiffany Apczynski, Zendesk’s VP of Public Policy & Social Impact. “Customer service comes down to relationships, and volunteering helps strengthen interpersonal skills.”
“If you build it, they will come.” While catchy, this line from the iconic movie, “Field of Dreams,” does not necessarily ring true for nonprofits. In many cases, leaders feel like their organization is the best-kept secret because they offer a great service that meets a need in our community, but it seems like no one knows about them or what they do. Although the task of communicating about, or marketing, your organization and its services or events to the community may seem daunting, an integrated marketing communication plan provides structure, step-by-step tasks and metrics you can tackle one day at a time.
REPORT: EMPLOYEES INCREASINGLY WANT A SAY IN WORKPLACE GIVING Changes in the country’s workforce and new attitudes toward work are affecting workplace giving, even as philanthropy is becoming increasingly important to employees, employers, and nonprofits, a report from the Giving USA Foundation and Indiana University Lilly Family School of Philanthropy finds.
A great framework for planning is RACE — Research, Action Planning, Communication Strategies and Evaluation. • Research — This section centers the plan on the background of your company and what the needs are that need to be communicated. In most cases, this would include information about your company, your competition and the external environment. • Action Planning — Using what you find in the research, construct goals and measureable, time-restricted objectives. Then, decide what audiences/segments of your population need to take action to reach those objectives and research the audience’s demographic and psychographic information. • Communication Strategies — Using what you know about the audience, construct messages that will persuade them to take action. Then, decide the strategies and tactics you will use to communicate those messages to the audiences (i.e., emails, website, social media, traditional/digital advertising, events). • Evaluation — Finally, decide on the tools (both formative and summative) you will use to measure your objectives. This allows you to determine the success of the campaign and apply your learnings to future initiatives. If you’re ready to let everyone know about your “best-kept secret,” attend the next Marketing Planning course, where you’ll learn how to and construct a marketing plan to meet your goals. You’ll walk out with the beginnings of your plan and be well on your way to taking the next step in your organization’s future. Because, in the end, it is true — if you build it — a plan, that is — they will come. For more information about leadership and professional development training, contact the Association at 814/833-3200 or 800/815-2660, or visit www.mbausa.org.
Meghan Duda
Funded by Deloitte, the report, Giving USA Special Report on the Evolution of Workplace Giving, found that employees increasingly want a say in how they give time and money through the workplace, as well as how their employer gives back and which charities it supports. According to the report, employees also want to use their talents, skills and time in support of causes that they find personally meaningful and respond well when employers are willing to match their contributions of time, cash or other assets to a cause they care about. Previous studies have found that among Millennials, who are a third of the current U.S. workforce, 79 percent want to work for an employer that cares about how it contributes to society, 76 percent factor in “a company’s social and environmental commitments” in their employment decisions, and 64 percent would refuse a job offer if a potential employer did not take its social responsibilities seriously.
is an instructor at the Manufacturer & Business Association and taught formerly at Mercyhurst University where she served as assistant professor and chair of the Communication Department. She also is the owner of Duda Digital Marketing.
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HR Q&A | GET ANSWERS DO I HAVE TO ACCOMMODATE THE USE OF MEDICAL MARIJUANA IN MY WORKPLACE? Pennsylvania’s medical marijuana law establishes a medical marijuana program for patients suffering from serious medical conditions. The drug may only be dispensed in certain forms and cannot be smoked. An employer may not discharge, threaten, refuse to hire or otherwise discriminate or retaliate against an employee regarding an employee’s compensation, terms, conditions, location or privileges solely on the basis of the employee’s status as an individual certified to use medical marijuana. An employer is not required to accommodate the use of medical marijuana in the workplace. An employer may discipline an employee for being under the influence of medical marijuana or for working while under the influence of medical marijuana if the employee’s conduct falls below the standard of care normally accepted for that position. WHAT ARE THE LEGAL ISSUES PERTAINING TO THE INSTALLATION OF SECURITY CAMERAS? There are no specific federal laws prohibiting surveillance cameras, but there is a concern with common-law privacy rights which often leads to an evaluation of a person’s “reasonable expectation of privacy.” Expectation of privacy is not an issue when overt surveillance is used. Hidden cameras in public settings such as a company lobby or common work area are no problem because there isn’t an expectation of privacy in such areas. However, people may expect privacy in areas such as bathrooms and locker rooms, and some states have passed statutes prohibiting cameras in these areas.
Where to Start With Background Checks Workplace violence and theft is a growing threat to today’s businesses. Violence costs companies nationwide over $30 billion annually. The median cost of a single theft at work is well over $100,000. However, taking reasonable steps to ensure workplace safety can help protect your company from the legal problems. One way to ensure safety is to implement background checks when hiring employees. An effective background check geared at wiping out violence and theft may include a number of elements: • Criminal: This check must be made with each state and only goes back so many years. • Employment: This check verifies elements on an applicant’s resume, but also gives you an opportunity to learn about any former criminal behavior. • Personal reference: This check provides information about an applicant’s values, sense of responsibility and strengths. If the applicant chose a poor reference, that reference may also provide information about weaknesses. • Court records: This check indicates an applicant’s character and financial disputes. • Driving record: This check can verify a Social Security number and address, but any driving violations may also reveal a lack of responsibility. • Credit history: With signed permission, this check is a good source to verify the name, address, and Social Security number. It shows financial history. • Social Security number: This verifies not only the number, but addresses which can be used for other background checks. • Education: This check verifies degrees claimed and the honesty of the person. The MBA offers a wide variety of discounted background checks to members. Contact the HR Services department at hrservices@mbausa.org, 814/833-3200 or 800/815-2660 to learn more.
Stacey Bruce, SPHR, SHRM-SCP, is the director of HR Services at the Manufacturer & Business Association. Contact her at 814/833-3200, 800/815-2660 or sbruce@mbausa.org.
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VIBRANT COMMUNITY The Erie region is moving forward. Business and government are working hand in hand to promote economic development. Charitable organizations are also essential to the success of these efforts — you enhance our quality of life and help sustain a thriving, diverse, and inclusive community. Knox Law applauds your contributions. We are pleased to support you with our resources and our volunteer service — it’s part of our commitment to the bright future of our community.
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ANNUAL CRUISE-IN
In today’s fast-paced, high-pressure work environment, workplace stress can significantly impact a company’s bottom line, costing employers an estimated $300 billion a year in health-care costs, reduced productivity and excessive absenteeism. In fact, numerous studies show that job stress is far and away the major source of stress for American adults and that it has escalated progressively over the past few decades with increased rates of heart attack, hypertension and other disorders. Join us as we hear from experts Steve Krivonak from the National Alliance on Mental Illness (NAMI) of Erie County and Keith Eller of UPMC WorkPartners on how to effectively manage workplace stress, maximize local resources and create a positive work culture. PRESENTED BY:
Erie County REGISTER TODAY AT MBAUSA.ORG
EVENTS & EXTRAS | NETWORKING & MORE
The Manufacturer & Business Association (MBA) strives to keep its members informed on the most current business issues affecting employers in the region. For more information about upcoming events or to view the MBA’s photo gallery, visit www.mbausa.org
EVENTS
d (left) ions Representative Jezree Frien MBA Senior Government Relat Michele Brooks Laughlin (R-49th District) and introduces state Senators Dan legislative ers at the Association’s May 9 (R-50th District) as guest speak Erie. in r Cente rence Confe luncheon at the MBA
Senator Michele Brooks addre sses key business issues, such as workforce development legislation, minim um wage and the state budget.
Erie Downtown Development Corporation (EDDC) CEO John Persi nger shares updates on plans for North Park Row in downtown Erie, durin g the May Eggs ‘n’ Issues briefing at the MBA Conference Center.
unity filled with business and comm The MBA Founders Room was t the EDDC’s plans. leaders eager to learn more abou
business owners, C-Level Gene Crescente of PNC addresses any stakeholders during the professionals and other comp on May 22 at the MBA Business Transition Success forum BKD and MacDonald Illig from ts Exper r. Cente rence Confe topic of business transitions. Attorneys also presented on the
MBA President and CEO John Krahe leads a brief discussion at the Business Transition Success Forum.
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PRSRT STD US POSTAGE PAID ERIE, PA PERMIT #199
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Nondiscrimination statement UPMC Health Plan1 complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression. 1 UPMC Health Plan is the marketing name used to refer to the following companies, which are licensed to issue individual and group health insurance products or which provide third party administration services for group health plans: UPMC Health Network Inc., UPMC Health Options Inc., UPMC Health Coverage Inc., UPMC Health Plan Inc., UPMC Health Benefits Inc., UPMC for You Inc., and/or UPMC Benefit Management Services Inc.
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