Business Magazine November 2020 by MBA Business Magazine

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What does the economic forecast look like for 2021? What are the real facts and figures behind global, national and local economic trends, and what is the impact of the COVID-19 pandemic on our region? Join us as local economist Ken Louie, Ph.D., director of the Economic Research Institute of Erie (ERIE) and associate professor of Economics at Penn State Behrend, provides an in-depth look at these timely topics and more, during this dynamic virtual presentation.

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BUSINESS

VOL. XXXIII NO. 11 | NOVEMBER 2020

MAGAZINE

SPOTLIGHT Q&A:

EDDC CHIEF SHARES WHY NOW IS THE BEST TIME TO INVEST IN ERIE

FAMILY OWNED FIRM MARKS 30 YEARS AS PREMIER GENERAL CONTRACTOR

SPECIAL SECTION:

CONGRATULATIONS MBA TRAINING GRADUATES

Retired U.S. Navy Four-Star Admiral, Commander of U.S. Special Operations (2011-2014) and U.S. Joint Operations (20082011), and Chancellor of University of Texas System (2015-2018). McRaven commanded the troops that captured Saddam Hussein and is credited with developing the plan and leading the Osama bin Laden mission in 2011. He also led one of the nation’s largest and most respected systems of higher education at the University of Texas.

“If you want to change the world, start off by making your bed.”

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FEATURES FEATURE STORY | WHAT’S INSIDE

Building a Stronger America Why infrastructure is key to rebuilding the economy.

COVER STORY | LOCAL PROFILE

Perry Construction Group, Inc. Owners Robert and Ryan Doyle share how their multi-generational family owned construction firm has become a leading general contractor in northwest Pennsylvania and western New York.

SPOTLIGHT Q&A | DEVELOPMENT

DEPARTMENTS

BUSINESS BUZZ WHAT’S NEW

PEOPLE BUZZ

HR CONNECTION

HR Q&A

EDITORIAL

SPECIAL SECTION 21 NETWORKING AND MORE

LEGAL BRIEF | HOUSING

See exclusive coverage of the virtual 2020 MFG DAY celebration.

AWARDS AND PROMOTIONS

Contributing Writers Eileen Anderson Stacey Bruce Fabio Fortunato John Persinger Greg Safran

Why it matters: The “ruler test” and results of the MBA’s one-question workforce survey. Eileen Anderson

SPECIAL SECTION | RECOGNITION

GET ANSWERS

Executive Editor Karen Torres ktorres@mbausa.org

A closer look at the CDC’s order to prohibit residential evictions. Fabio Fortunato

ON THE HILL | WORTH NOTING

READ ON THE GO! For the most current Business Magazine updates, visit mbabizmag.com

WORKPLACE TRENDS

John Persinger, chief executive officer of the Erie Downtown Development Corporation (EDDC), shares why there’s never been a better time to invest in Erie.

Feature Photography R. Frank Media

Advertising Sales Frank Mehler 814/833-3200 fmehler@mbausa.org

Addtional Photography iStockphoto.com Design, Production & Printing Printing Concepts Inc. printcon@erie.net

Join us in celebrating the graduates of the MBA’s regionally recognized training programs.

David Thornburg 814/833-3200 dthornburg@mbausa.org

On the Cover: Perry Construction Group, Inc. has been a premier builder in the tri-state region for 30 years. Shown here is the office team in the John J. Doyle Room, which is named after the legendary Erie builder and patriarch of the Doyle family, who completed an impressive 3,000 construction projects over his career. For full story, see page 4. Mission Statement: The Manufacturer & Business

Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors

Manufacturer & Business Association Headquarters: 2171 West 38th Street Erie, PA. 16508 Pittsburgh: 600 Cranberry Woods Drive, Suite 190 Cranberry Township, PA 16066 814/833-3200 |800/815-2660 | www.mbausa.org

© Copyright 2020 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.

mbabizmag.com • NOVEMBER 2020

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FEATURE STORY | WHAT’S INSIDE

Building a Stronger America WHY INFRASTRUCTURE IS KEY TO REBUILDING THE ECONOMY

Among the many things that have come to light during the COVID-19 pandemic is the critical importance of infrastructure. Infrastructure is not only important to our nation’s economy, but also to our future and quality of life.

For example, just this fall, the U.S. Department of Transportation (DOT) announced it was dispersing $1 billion in infrastructure investments through the Better Utilizing Investments to Leverage Development (BUILD) discretionary grants program. BUILD funding supports road, bridge, transit, rail and port projects in communities large and small. According to U.S. Secretary of Transportation Elaine Chao, “These vital infrastructure investments benefit Americans across the country, knowing that communities need robust modern infrastructure to thrive. These vital investments make our economy stronger, our families safer, and our roads less congested.” The DOT awarded $3.8 billion in BUILD grants and $3.4 billion in Infrastructure For Rebuilding America (INFRA) grants to communities across the country. Of that, it awarded $2.9 billion to better

address the needs of rural America and $960 million in Opportunity Zones. In fact, in this edition of the Business Magazine, we’ll examine some of the exciting progress that has been made when it comes to construction and revitalization in the tri-state region, including many of the improvements being made by Perry Construction Group, Inc. The family owned firm has been a premier general contractor for 30 years and has a rich history in the area’s ongoing development and public works projects and more. We’ll also talk with John Persinger, chief executive officer of the Erie Downtown Development Corporation, on the dynamic transformation going on in the City of Erie’s core and why there’s never been a better time to invest in it — as well as what’s in store for the EDDC in the coming year.

Additionally, we’ll hear from Attorney Fabio Fortunato of MacDonald Illig on the CDC’s order to prohibit residential evictions and what exactly it entails. And we’ll also share some insights from our MBA training instructor Greg Safran on the top OSHA safety violations — and what employers need to do to keep their employees safe. Plus, don’t miss our special section celebrating the MBA’s training graduates and our exclusive coverage of the 2020 MFG Day, which was held virtually this year. As always, for more information about the Association and its many programs and services, visit www.mbausa.org!

INVEST IN THE FUTURE!

mbabizmag.com • NOVEMBER 2020

COVER STORY | LOCAL PROFILE

Perry Construction Group, Inc. Owners Robert and Ryan Doyle stand in front of the Bicentennial Towner, one of the most recognizable landmarks in Erie, Pennsylvania, which was built by the family owned firm in 1995. Perry Construction is one of the area’s leading general contracting firms with a wide variety of clients in the tri-state region.

Family Owned Firm Marks 30 Years As Premier General Contractor The Bicentennial Tower.

Erie airport — constructing a new car rental carport and expansive snow removal maintenance facility — and overseeing the multimillion-dollar East Dobbins Landing Dockwall project.

Presque Isle State Park. Erie International Airport, Tom Ridge Field. Not only are these several of Erie, Pennsylvania’s most recognizable landmarks, but they also are some of the unique project sites of Perry Construction Group, Inc., one of the region’s premier general contractors. For 30 years, the multi-generational construction firm owned and operated by the Doyle family has been the contractor of choice for numerous building and improvement projects found in Northwestern Pennsylvania and Chautauqua County, New York. The firm, headquartered at 1440 West 21st Street in Erie, is one of a few select contractors with the team and experience to handle small, single day jobs or large-scale projects of $30 million or more.

In fact, Perry Construction, which is named after the Doyle family’s involvement in the foundation work of the Perry Monument and re-rigging of the Flagship Niagara, has a long history of waterfront improvements and working with the Erie-Western Pennsylvania Port Authority. The firm has completed such diverse projects as the iconic Bicentennial Tower, Liberty Park Improvements, installation of a weight scale at the terminal and public boat launch repairs. Presently, as general contractor of the $3 million East Dobbins Landing Dockwall project, the firm is creating 15 feet of land along East Dobbins Landing for the purposes of providing a public access walkway, seating wall and courtesy boat tie-up along the new dockwall.

Perry Construction’s impressive portfolio includes such projects as the Parker LORD expansion in Saegertown ($18 million), UPMC Hamot Women’s Hospital ($30 million), UPMC Ballpark improvements ($8.3 million) and the Erie Federal Credit Union ($10 million) in Erie, just to name a few. “Our financial wherewithal has enabled us to handle such sizeable projects,” explains President Robert Doyle, who founded the firm with his father John J. Doyle in April 1990 and currently owns and operates the firm with his son Ryan, vice president and project manager, and sons and stakeholders Robert II and Andrew Doyle. “We also have a nucleus of seasoned superintendents who can get things done right away.” Over the past year, the firm’s cranes and crews have become a common sight in the Erie area working on improvements at the

NOVEMBER 2020 • mbabizmag.com

Superintendent Chuck Cook Jr. (left) and Project Manager Rob Carr (right) supervise some of the recent work underway at the dockwall project along Erie’s bayfront.

A Strong Foundation of Services

Perry Construction provides complete construction services for industrial, commercial, municipal, retail and office projects. The majority of Perry Construction’s work is competitively bid, and typically, the mechanical, electrical, plumbing are separate contracts. But the firm can also do everything from project development to budgeting, permitting submittal, subcontractor and vendor selections, and consulting — all pre-construction work.

Perry Construction Group, Inc.’s Project Manager Tim Palmer (left) and Superintendent Seth Peters (right) have been busy completing work on the new oyster bar and restaurant near the Courtyard Marriott Bayfront Hotel in Erie, Pennsylvania.

Brenda Sandberg, executive director of the Erie-Western Pennsylvania Port Authority, commends Perry’s Construction’s work. “Perry is always fair and open to talking through unforeseen obstacles that arise as part of any construction project,” she says. “As a general contractor, they vet each subcontractor building a project team that delivers projects on time and on budget.” Perry Construction prides itself on being a regional firm with the know-how and professionals to get the job done right. With well over 75 years of combined experience, Perry’s management team consists of nine dedicated professionals, led by Robert and Ryan Doyle, and a field crew of up to 90 highly skilled workers and laborers, who are committed to providing superior service to each and every customer — in all aspects of a job. “The construction business is really a service business,” explains Robert Doyle. “We feel as though we know how to build. That’s not the question. We can build just about anything. But if you don’t service that client, you’re not going to have a repeat with that same client, and that’s really the goal. From assistant project managers to the project managers to the warehouse personnel, everyone in the office and in the field here is focused on servicing the client. Whether it comes to the method of invoicing or communication on the progress of a job, we can be very adaptive to how they want things done.” Perry Construction’s adaptability is apparent in its variety of projects. For instance, not only is the firm in charge of the dockwall project, but it is also the builder of the new oyster bar for Erie restaurateurs John Melody and Russ Stachewicz near the parking structure adjacent to the Courtyard by Marriott Bayfront Hotel. “It’s really growing at a pace now that it never has before,” explains Robert Doyle, of the building boom. “The bayfront and downtown development is going to change the look of downtown Erie between now and the next five years.” The uptick in construction already has been a boon for Perry Construction’s business, starting in 2017 and continuing through 2019. Although 2020 has been a “curve ball” with the COVID-19 pandemic, life-sustaining, prevailing wage/public work construction projects were deemed “essential,” which enabled the Doyles to get back up and running. This year alone, the firm was nominated for the prestigious Governor’s Safety Excellence Award and is currently on track to complete 180 projects. “The public sector work really hasn’t slowed down,” Robert Doyle adds. “The beginning of this year through April was on track to be equally as strong as ‘18 and ‘19. COVID came late March and by April, we had a green light to keep working, so we were fortunate. We got a waiver, which permitted us to continue on. We were only down for three weeks total, and we expect even more construction projects to be bid this fall.”

Perry Construction also has become a premier leader in general contracting in large part due to its quality building and selfperformance — utilizing union laborers and carpenters to perform a wide range of construction activities, from demolition and excavation to concrete, carpentry and framing. “When you selfperform, you not only maintain the quality, but you maintain the schedule and can better control it,” adds Ryan Doyle. Such level of control has allowed Perry Construction to exceed customer expectations time and again. Brian Waugaman, chief executive officer of Erie Federal Credit Union (EFCU), is one of the many business leaders who can attest to Perry Construction’s job performance. The firm was chosen >

One of the additional strengths of working with the Doyle family is Frontier General Contracting, located at 2006 Haybarger Avenue in Erie. Although independent of Perry Construction as a standalone corporation founded in May 2012, the firm is run by President Robert Doyle II and handles private sector/private owner commercial and industrial construction. Frontier’s client base is as highly diverse — from auto dealers and doctor’s offices, hospitals to private institutions, including Cathedral Prep/Villa Maria Academy and Mercyhurst University.

Robert Doyle II, President

Among its most recent work includes projects for Warren General Hospital in Warren, Pennsylvania, as well as the Zimm Cataract and Laser Center and the Holy Rosary apartments for the Mercy Center for Women, both in Erie. The firm recently completed work for Auto Express Kia’s new Erie location too. Frontier General Contracting also completed a major expansion to the offices and manufacturing area at Maxpro Technologies, Inc.’s facilities in Fairview Township. “They did an outstanding job,” states Paul Bowser, president of Maxpro. “Planning, attention to detail and workmanship were exceptional. The project was completed in a timely manner considering the unprecedented COVID-19 pandemic. We highly recommend Frontier.” Since July 1, 2020, Frontier has partnered with JW Architecture and Design (owner and principal R. Jason Wierczorek, AIA) to provide a one-stop shop for design and construction services. The additional services help the firm streamline processes, enabling it to have better control over the schedule and project starts. “We always keep the owner’s best interest in mind. We want them to be happy with our work for as long as they’re in that building or in that renovated space,” says Robert Doyle. “We also go above and beyond to try and make sure the projects stay on schedule. We don’t look for excuses, just try and look for solutions.” For more information about Frontier General Contracting, visit www.frontiergc.net.

mbabizmag.com • NOVEMBER 2020

Construction took off at the Erie International Airport, Tom Ridge Field this summer. Here, Project Manager Alan Dutcher (left) and Superintendent Andrew Doyle (right) discuss the car rental canopy and parking lot reconfiguration project.

Project Manager Alan Dutcher (left) and Superintendent Dennis Baker (right) discuss the construction of the snow removal equipment building at the Erie International Airport, Tom Ridge Field. The building will have nine total bays and 13,200 square feet.

to handle the 18-month, $10 million construction project of EFCU’s 47,000 square-foot corporate operations center, formerly the Glenwood Elementary School in Erie. “Erie Federal Credit Union was very interested in partnering with a local construction/project management firm to complete the largest project in Erie Federal Credit Union’s 84-year history,” says Waugaman. “Perry Construction was, and still is, that chosen partner. Perry is responsive and worked directly with us from day one of the project and truly listened to our very specific needs. Their courteous, well-organized crews have the dedication, passion and drive that Erie Federal Credit Union expects and this is why we continue to work with Perry today. We highly recommend Perry Construction to any organization looking for an experienced and knowledgeable construction partner.” Maureen Donahue, superintendent of the Southwestern Central School District in Jamestown, New York, also has looked to Perry Construction to complete two construction projects that included renovation of office space, classrooms and site construction. Most notably, the firm built a new gymnasium constructed of concrete panels that was a new unique design for the region. For the elementary school, Perry Construction put an addition on that included a state-of-the-art cafetorium with unique design features. Perry Construction also completed a playground project that incorporated new and existing pieces. All three spaces included unique design challenges making each space one of a kind. According to Donahue, Perry’s attention to detail surpassed the District’s expectations in its completion of each space. “Perry Construction was onsite for over three years at Southwestern Central School. Their staff was highly professional, laser focused,

NOVEMBER 2020 • mbabizmag.com

and integrated well with our students and staff,” notes Donahue. “In fact, many of our students came to know the Perry workers and appreciated being allowed to experience the construction phases first hand. School construction can create many challenges for staff and students throughout the process, and I can say that Perry enhanced the school environment while onsite here at Southwestern.” Ryan Doyle says it is this “stamp of approval” that has resonated with Perry Construction’s clients for years. “At the end of the day, it’s all about establishing trust. Like any general contractor, we want to be the first people that they think of when they pick up the phone and want to get something done.” After three decades in operation, Perry Construction Group has built not only many of the area’s most prolific buildings, but also a family business that will endure. “We’re going to continue to provide construction services in an atmosphere of mutual understanding with the common goal to delivery quality construction in a firm timeframe at a reasonable cost,” states Ryan Doyle, of the company’s mission statement. “And with the three boys and the team we have, we have a real plan to see the business continue,” adds Robert Doyle. “I expect it will only be more successful over time.” For more information about Perry Construction, visit www.perryconst.com.

Perry Construction Group has exceeded customer expectations time and again, including the Erie Federal Credit Union corporate operations center in Erie, Pennsylvania (at left) and projects for the Southwestern Central School District in Jamestown, New York (at right).

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SPOTLIGHT Q&A| DEVELOPMENT

EDDC Chief Shares Why There’s Never Been a Better Time to Invest in Erie Erie, Pennsylvania is undergoing a massive revitalization thanks to visionary business, philanthropic and community leaders that formed the Erie Downtown Development Corporation (EDDC) in 2017. Here, John Persinger, chief executive officer of the EDDC, shares updates on this dynamic downtown transformation and what’s in store for the year ahead. The EDDC was formed in 2017 to transform the City of Erie’s downtown core and spark revitalization across the region spurred by the Erie Refocused Comprehensive Plan. Please provide a snapshot of the EDDC and its partners. The EDDC’s work would not be possible without our Board members’ vision, financial commitment, and belief in Erie’s great potential.

us more about funding through the Erie Downtown Equity Fund. Because downtown Erie is a challenging investment environment, the Erie Downtown Equity Fund (EDEF) is the key to the revitalization of downtown. The EDEF was formed at the same time as the EDDC and seeded with more than $27 million, but remains a separate and distinct entity from the EDDC.

Those Board members are: Erie Insurance; Tom Hagen, chairman of Erie Insurance; The Erie Community Foundation; University of Pittsburgh Medical Center Hamot Hospital; Allegheny Health Network / Highmark Saint Vincent Hospital; Gannon University; Mercyhurst University; PNC Bank, ERIEBANK; Citizens Bank; Marquette Savings Bank; Northwest Savings Bank; Plastek; Custom Engineering; McInnes Rolled Rings; National Fuel Gas; Pierre McCormick, owner of Wisconsin Distributors; and, Roger Richards, owner of Richards & Associates law firm.

The EDEF serves as “Transformational Capital,” because it provides the following: • “Acquisition Capital,” which is the capital lent to the EDDC for it to acquire and begin the redevelopment properties. This enables the EDDC to better understand development costs and refine the financial pro formas. • “Gap Financing,” which is the capital that fills any financial gaps on projects. Downtown properties cost more to acquire and redevelop than what they appraise for, so the EDEF makes these projects possible. • “Patient Capital,” which is the capital that provides friendlier terms than traditional investors. This gives the EDDC time to stabilize downtown Erie and generate a return on the investments.

What is the EDDC’s overall vision for downtown Erie? The EDDC wants to transform downtown from a collection of blighted buildings and empty storefronts into a vibrant, welcoming, safe and diverse neighborhood. To start, the EDDC and its partners will invest more than $100 million, over the next three years, to rehabilitate 12 underutilized properties. When completed, these properties will be home to 30+ new businesses, 400+ new jobs, 150+ market-rate residential units, and a 300+ space parking garage. All of this development and investment, along with activities, such as Flagship City Curling League, will transform downtown Erie into a local and regional destination. Transformational change would not be possible without private capital. Please tell

This “Transformational Capital” also shows state and federal policymakers that Erie has “skin in the game,” which has helped attract public investments. Amid the COVID-19 pandemic, there has been good news for the EDDC, including national attention and a White House visit for its use of Opportunity Zone (OZ) investment. Please explain how the OZs work and why Erie is so uniquely positioned to benefit from them. The EDDC and others moved quickly to position Erie as a leader on Opportunity Zones. The federal legislation, which was contained in the 2017 Tax Cuts and Jobs Act, provides tax

incentives for investments in low-income census tracts. Erie is in a unique position to benefit from Opportunity Zones because: 1) seven of its eight zones are located contiguously in the downtown and on the waterfront; 2) there is more than $500 million of private investment already occurring in the City; and, 3) the community is more organized and collaborating like never before. For a long time, the national media tended to focus on the worst aspects of Erie. This is changing. Erie’s Opportunity Zone efforts have been featured by The Wall Street Journal, Forbes and syndicated newspapers. This is helping Erie attract outside investments, including a $40 million commitment from Arctaris Impact Investors of Boston, as well as International Recycling Group’s plans to build a $100 million recycling plant. There has never been a better time to invest in Erie. What’s next for the EDDC in the year ahead? Erie has so much to look forward to in 2021. Flagship City Food Hall, featuring Erie’s best and most diverse culinary talent, will open. Flagship City Public Market will also be opening its doors, bringing a full-service grocery store to downtown. Beautiful, modern downtown apartments, with first class amenities, will be available for lease. And we are working to bring back the popular Flagship City Curling League. Is there anything you would like to add? The EDDC wants to create an authentic Erie experience in downtown. To that end, we want to cluster the best of Erie’s businesses within our different buildings and transform downtown into a local and regional destination. If your business wants to be part of this transformation, contact Nicole Reitzell, vice president of Community Engagement & Social Impact, at Nicole.Reitzel@erieddc.org. mbabizmag.com • NOVEMBER 2020

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LEGAL BRIEF | HOUSING

CDC Order Prohibits Residential Evictions

individual homeless — or force the individual to move into and live in close quarters in a new congregate or shared living setting — because the individual has no other available housing options.” Accordingly, individuals are not protected by the Order unless and until they provide their landlord with an executed declaration affirming the abovementioned statements. What the Order Does Not Do While the Order prevents evictions generally, the Order does not relieve tenants from their obligation to pay rent, late fees or otherwise comply with the lease. As such, the Order does not prevent tenants from being evicted for reasons other than nonpayment of rent. Additionally, the Order does not limit foreclosures on home mortgages.

Fabio Fortunato is a member of MacDonald Illig’s Business Transactions and Real Estate practice groups. Fortunato received his law degree from Duquesne University School of Law in 2019 with a concentration in corporate governance and transactions. The Center for Disease Control and Prevention (“CDC”) published an Agency Order on September 4, 2020 (the “Order”) temporarily halting residential evictions. The Order prohibits a landlord from evicting a tenant who qualifies as a “covered person” from any residential property until December 31, 2020 without the same level of protection contained in the Order. The Order only restricts a landlord’s right to evict a tenant for failure to pay rent or a late payment of rent; however, the Order does not prohibit state, local, territorial or tribal authorities from imposing additional restrictions. Invoking the Order The Order extends protections to “covered persons,” who are defined in the Order as “any tenant, lessee or resident of a residential property who provides to their

landlord, the owner of the residential property, or other person with a legal right to pursue eviction or a possessory action, a declaration under penalty of perjury indicating that: 1) the individual has used best efforts to obtain all available government assistance for rent or housing; 2) the individual either: i) expects to earn no more than $99,000 in annual income for Calendar Year 2020 (or no more than $198,000 if filing a joint tax return), ii) was not required to report any income in 2019 to the U.S. Internal Revenue Service, or iii) received an Economic Impact Payment (stimulus check) pursuant to Section 2201 of the CARES Act; 3) the individual is unable to pay the full rent or make a full housing payment due to substantial loss of household income, loss of compensable hours of work or wages, a layoff or extraordinary out-of-pocket medical expenses; 4) the individual is using best efforts to make timely partial payments that are as close to the full payment as the individual’s circumstances may permit, taking into account other nondiscretionary expenses; and 5) eviction would likely render the

Enforcement and Penalties The Order will be enforced by the U.S. Department of Health and Human Services in conjunction with state and local officials. A violation of the Order can carry stiff penalties for individuals and businesses alike. A person violating the Order may be subject to: 1) a fine of no more than $100,000 if the violation does not result in a death, or one year in jail, or both; or 2) a fine of no more than $250,000 if the violation results in a death or one year in jail, or both, or as otherwise provided by law. Whereas, if a business violates the Order it may be subject to: 1) a fine of no more than $200,000 per event if the violation does not result in a death; or 2) a fine of no more than $500,000 per event if the violation results in a death or as otherwise provided by law. Conclusion In conclusion, the Order provides shortterm relief through the end of the year to those individuals facing eviction who have, in good faith, provided their landlords with the required declaration. However, those covered persons are not relieved of their obligation to pay rent, and landlords are not restricted from applying penalties, interest or late fees on the tenant’s account for nonpayment of rent. For more information, contact Fabio Fortunato at 814/870-7717 or ffortunato@mijb.com. mbabizmag.com • NOVEMBER 2020

BUSINESS BUZZ | WHAT’S NEW MEMORIAL RIDE HONORS RALPH PONTILLO, RAISES MORE THAN $8K FOR CHARITY

More than 200 family, friends and motorcycle enthusiasts paid tribute to Ralph Pontillo with a motorcycle ride on September 12, 2020, raising $8,066 for the Fallen Riders Memorial Fund. The former president of the Manufacturer & Business Association (MBA) and executive director of Roar on the Shore® Bike Week died September 7, 2019, the result of an allergic reaction. The scenic ride, sponsored by the MBA and Roar on Shore®, traveled roughly 40 miles through Erie County and concluded at The Cab Bar & Grille, 5442 West Ridge Road in Erie. “Ralph Pontillo was a remarkable man,” said John Krahe, MBA president and CEO. “During his 30-year career at the Association, he worked tirelessly on behalf of employers and left an enduring mark on the business community. But he forever will be known for Roar on the Shore®. We wanted to honor him and recognize his work helping countless people — those in the business community, students, veterans, motorcycle enthusiasts, family, friends, neighbors and the scores he helped privately with no fanfare. The MBA and Roar boards decided a motorcycle ride to remember Ralph would be a fitting tribute.” Krahe said the Association was grateful for the outpouring of support. “Ralph was instrumental in founding the Erie County Fallen Riders Memorial Fund and was passionate about helping fellow bikers’ families in need.”

NOVEMBER 2020 • mbabizmag.com

PEOPLE BUZZ | AWARDS AND PROMOTIONS DIXON APPOINTED PRESIDENT/CEO OF SARAH A. REED CHILDREN’S CENTER

The Sarah A. Reed Children’s Center’s Board of Directors recently announced that they have selected Adrienne Dixon, Ph.D., to serve as the agency’s president/CEO, following the retirement of James D. Mando.

“After a very thorough search, the Board is proud to welcome Dr. Dixon as the next president/ CEO of Sarah A. Reed Children’s Center,” said Board Chair William Miller III. “Dr. Dixon has been making a difference at Sarah Reed for 32 years. She understands all the different aspects of this agency and most importantly, she understands the needs and the challenges of the children, adults and families we serve. We are very confident in Adrienne’s ability to lead the agency into the future, as we look toward our 150th anniversary in 2021 and in the years to come.” Prior to becoming the president/CEO of Sarah A. Reed Children’s Center, Dixon served as the agency’s associate vice president of residential and community services for the past 18 years. She has more than 35 years of clinical experience as a professional counselor and administrator. Her area of focus has been with

serious mental illness (children, families and adults) and includes settings such as inpatient, residential treatment, drug & alcohol and outpatient services. Dixon plans to build on the Children’s Center’s vision of trauma focused, client-centered treatment for children, families and adults struggling with emotional and behavioral challenges. She anticipates developing community partnerships that explore new ways to deliver innovative, quality behavioral health care that promotes a culture of wellness. Dixon received her undergraduate degree from Thiel College and went on to earn her postgraduate certificate in Marriage & Family Therapy from St. Vincent Health Center/ Gannon University in 1992. In May 2008, she received her Ph.D. in counseling psychology from Gannon University. Dixon represents the agency on numerous boards at the local, state and regional level, including: the Northern Pennsylvania Regional College Board of Trustees, the Children’s Advocacy Center Board, the Erie Migrant Head Start Advisory Board, the Erie County Community Development Board, and the Greater Calvary Human Service Board. As a faculty member in the counseling program at Edinboro University, she serves on the President’s Diversity Council and is co-chair of the Frederick Douglass Advisory Committee.

Hoffman_MBA Half page_November 2020_PRINT.pdf

10/9/20

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ProChemTech International, Inc. recently announced that Ron Cox has been appointed to the position of service/sales technician for the company’s Pittsburgh District. Cox will be responsible for District service and sales covering southwestern Pennsylvania, southeastern Ohio, and northwestern West Virginia working from his home office in Leetsdale, Pennsylvania. ProChemTech International, Inc. provides innovative, integrated water management programs for boiler, cooling tower, process, and wastewater systems to commercial, government, and industrial customers. Chemical product applications are supported by onsite service while cooling tower, industrial wastewater treatment, and reuse&recycle systems are supplied as custom design-build projects. Chemical products and equipment are manufactured in its Apache Junction, AZ, and Brockway, PA, plants.

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mbabizmag.com • NOVEMBER 2020

COVID’s impact.

Five lessons for business. The pandemic came out of nowhere. And no one could have anticipated it or predicted its impact on virtually every aspect of business. Much of what we all took for granted became uncertain. Few were prepared and fewer still were able to continue business as usual. You can plan for some challenges such as managing finances or a short-term workforce interruption, or even an economic slowdown. However, the impact of this pandemic has been pervasive, touching everything all at once. Fortunately, the government stepped in quickly with the Paycheck Protection Program. In a very short time, millions of dollars were distributed to help businesses meet financial demands and keep employees on the payrolls. Now, seven months later, we’ve all adjusted to a new reality. Yet there are still significant challenges that can threaten any business. So, what have we learned and what can we do going forward?

Expect the unexpected.

When the pandemic hit, we quickly realized that the things we take for granted — things as basic as toilet paper — can quickly become very important. While we survived the toilet paper shortage, the lesson is there. Everyone in business needs to take time to identify what is critical to uninterrupted operations — ensuring essentials such as adequate inventory levels, working capital availability, a cross-trained workforce, and an emergency plan for the unexpected.

Be “financially” prepared.

Those who remain current with financial reports will be better positioned to survive and thrive during the next challenge. Keep your employees, your CPA and your bank well informed. These stakeholders can be tremendous resources who will be invaluable in helping you adjust to changes in the business environment.

Diversify.

Think outside the box.

Cultivate strong relationships.

Identify alternatives. When it comes to your pipeline and your supply chain, work hard to establish broader relationships. Having strong relationships with multiple vendors can help ensure you’ll have the resources you need when you need them. Also, having a diverse customer base helps to minimize the impact to your business when there is a downturn in the economy. If we all went back to February of this year and asked how can we be more efficient and resilient, would our answers describe the way we operate today? Certainly, some companies are doing things today they never thought possible seven months ago. All you have to do is think outside the box.

In times of crisis or challenge, relationships with your stakeholders can make all the difference. Key partners like your employees, vendors, customers, and your bank will respond favorably and work harder when there are strong, trusted relationships. Take time to cultivate the business relationships that are important to you and your business.

The pandemic has impacted each of us differently. Perhaps the silver lining for all of us is the opportunity to take a step back and better understand what we can do to better manage the basic elements that make all businesses strong — no matter what happens in the future.

John Dill is a 30-year business banking professional. As Executive Vice President of Marquette Business Banking, John leads a team of experienced business professionals in Erie and Crawford counties. Marquette Savings Bank is a 112-year-old community bank with 12 offices and assets of more than $1 billion.

ON THE HILL | WORTH NOTING

The ‘Ruler Test’ and One-Question Workforce Survey MBA Members Share Eye-Opening Responses to Hiring Plans, Economy

Eileen Anderson is the director of Government Relations for SMC Business Councils, which merged with the Manufacturer & Business Association in 2019. Contact her at 412/805-5707 or eileenanderson@smc.org. The COVID-19 pandemic has brought a mountain of conflicting information. One headline contradicts the next whether it is economic or medical news. Who do you believe? That is one of the reasons why I sent out personal emails asking members about their hiring plans. The survey was prompted and preceded by several eyeopening meetings with new MBA member, Don Williams, president and chief executive officer of Weatherspoon & Williams, LLC. Here is a bit of background: Williams’ business is procurement of heavy highway structural steel (for example, sign structures and poles). The company is a certified sub-contractor with transportation departments in 10 states. Williams created 90 percent of the signage at the Pittsburgh International Airport and is assisting with construction of the new airport upgrades. Williams had the largest minority owned sign factory in the United States on Pittsburgh’s North Side. One of his companies built 100 miles of border fence under President

Bush, an opportunity through Tom Ridge, then-secretary of Homeland Security. He also owned a steel manufacturing plant in Ellwood City where they built transmission towers for the Department of Energy. Williams was bought out, retired for a year, and then returned to business with his daughter. Williams’ bottom line is he wants to get jobs because he has a quality, wellpriced, on-time product, not because he is black. Themes from our conversations: • People are saving money, businesses are making few capital investments, orders are down, businesses and consumers are uncomfortable. • The pandemic has changed everything, and things will not come back the same way. There are new questions like, “Should we all work at home?” • Business is based on trust and relationships. In-person meetings are preferred but this is changing. • His five-year plan is now a four-month plan. Lawmakers must adjust their decision-making and understand the impact of their decisions on businesses. • He offered to help MBA and lawmakers by adding his front-line perspective on issues. • Recovery and growth can be helped by availability of people who want to work. He could hire three people tomorrow with the required aptitude, good attitude and willingness to learn. He recalled at a previous location young men on the streets asked him for jobs. He gave them a “Ruler Test” because making signage depends on the ability to measure. “If you can’t read this ruler,

go home and study it and come back,” he said. Headlines led me to believe that every business was laying off workers. When Williams said he could hire three more people, it prompted this workforce survey: Assuming you have access to the types of workers required, how many workers, if any, would you hire in the fourth quarter 2020? The results provide insight into the economy: • 75 personal emails were sent and 43 (57 percent) replied. Of the respondents, 63 percent were manufacturers, 37 percent were professional services and other. • 49 percent will not hire in the fourth quarter. Reasons varied from “not yet recovered,” “hired in the third quarter,” to “workforce has been reduced by 26 percent.” • 51 percent are hiring. • The total number of worker respondents needed is 92.

This points to the need for a skilled workforce. Things may not return to business as usual, but the workforce must remain on our agenda. In 2019, Pennsylvania had the lowest unemployment in 50 years at 4.4 percent. The future challenge will be where to find the workers. State demographics show a declining workforce in years to come. According to the Pennsylvania Demographic Outlook from September 2020, “If labor force participation rates do not increase, then this trend will constrain economic and revenue growth in the future.” We cannot have young men flunking “ruler tests.” mbabizmag.com • NOVEMBER 2020

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HR CONNECTION | WORKPLACE TRENDS DEMAND FOR SKILLED LABOR REMAINS HIGH, STUDY FINDS

COVID-19 has impacted almost every industry, including construction, yet it remains difficult for a majority of firms to find craft workers to hire, according to the results of a workforce survey conducted by the Associated General Contractors of America and Autodesk. The survey paints a picture of an industry in need of immediate recovery measures and longer-term workforce development support, association officials added. For instance, highway and transportation contractors report the greatest difficulty in filling hourly craft positions, with nearly three out of four (73 percent) reporting an unfilled craft position on June 30. About two-thirds (69 percent) of utility infrastructure and federal and heavy construction firms had unfilled craft positions then, along with 58 percent of building construction firms.

Watch Out! Top 4 OSHA Construction Violations The years change, construction sites change, jobs change, employees come and go, but why are the top OSHA violations for construction (CFR 1926) almost always the same categories every year? Incidents in these key categories cause fatalities, serious injuries, huge financial impacts, poor reputation, lost bid opportunities and so much more. Let’s get these off the list! 1. Fall Protection. Let’s work to eliminate it completely from this list. Most of the violations are listed as improper use of equipment, improper or lack of training, equipment not properly inspected and more. So train heavily on proper use, pre-use inspections, how to don and doff a harness — because a harness that is not properly adjusted is as dangerous as one that is damaged — as well as proper tie off locations and heights. 2. Scaffolding. This covers many violations ranging from planking not properly installed, lack of properly installed guardrails, not constructed on adequate ground, damage to components and more. Invest in educating your employees and supervisors who are in charge of setting up and inspecting the scaffolding; it is well worth it.

“The results of the AGC and Autodesk workforce study reveal that the construction industry is still grappling with the changes and consequences of the coronavirus pandemic,” said Allison Scott, director of construction thought leadership and customer marketing at Autodesk. “The longterm effects of the current crisis have yet to play out, and firms that double down on innovation efforts, whether an increased focus on lean construction, workforce training or technology that facilitates remote collaboration will be well poised for enduring resilience.”

3. Ladders. To me, this is absolutely not acceptable to be on this list! The violations range from improper use, labeling issues, lack of training, unsafe acts (such as standing on the top of an A-frame step ladder), using damaged ladders (not properly inspecting before use) and more. 4. Eye and Face Protection. Make it your safety practice and culture to wear the proper eye and face protection. So many of the issues are from grinding, welding, cutting without the proper face protection but there are many with safety glasses not being used. Get good comfortable safety glasses that will be used and make sure to check the glasses so they have the ANSI Z87 Label on the earpiece so you know they are impact rated. And, don’t forget to follow the respiratory protection standard if you have employees wearing N95 either for regular tasks or because of COVID-19. Do not cut corners! Make sure to get the proper medical clearance, training and fit test.

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Finally, make sure to have a plan for emergencies occurring at your construction site, medical emergencies, bad weather (including tornadoes, high winds and lightning), fire evacuation, active shooter awareness, even civil unrest. Evaluate, plan and train now so all are ready for any emergency situation.

Greg Safran, ASC is a training instructor at the Manufacturer & Business Association and chief SafT officer at SafT Integration, a Pittsburgh-based loss control and safety consulting firm that serves clients in western Pennsylvania and eastern Ohio. For more information, see www.saftintegration.com.

mbabizmag.com • NOVEMBER 2020

HR Q&A | GET ANSWERS CAN EMPLOYERS REQUIRE EMPLOYEES TO SUBMIT TO COVID-19 TESTING TO EVALUATE WHETHER IT WAS SAFE FOR THEM TO ENTER THE WORKPLACE? Significant Equal Employment Opportunity Commission (EEOC) additions include guidelines relating to COVID-19 medical inquiries. The EEOC’s position now expressly permits an employer to ask employees entering the workplace if they have COVID-19 or symptoms associated with it, or if they have been tested for COVID-19. The EEOC also permits an employer to ask “one employee — as opposed to asking all employees” COVID-19– related questions, so as long as the employer has “a reasonable belief based on objective evidence” that the employee might have the virus. The guidelines also allow employers, as part of permissible workplace screening procedures during the pandemic, to seek specific information about symptoms from employees who report feeling ill, as well as ask about employee travel. CAN AN EMPLOYER ASK IF A FAMILY MEMBER OF AN EMPLOYEE HAS COVID-19 AND/OR EXPERIENCED SYMPTOMS? Employers may not ask an employee entering the workplace if he or she has family members “who have COVID-19 or symptoms associated with COVID-19.” The EEOC’s guidelines state that the Genetic Information Nondiscrimination Act (GINA) prohibits such inquiries. WHAT CAN I RELAY TO OTHER EMPLOYEES ABOUT AN EMPLOYEE WITH COVID-19? The EEOC provides answers to specific confidentiality questions in its latest guidance. For example, the guidelines suggest that employers take precautions to protect the identity of an employee who has COVID-19 or symptoms.

FMLA and Workers’ Comp: Key Questions to Consider An employee’s workers’ compensation absence may be due to an on-the-job injury or illness that also qualifies as a serious health condition under the Family and Medical Leave Act (FMLA). In this scenario, the workers’ compensation absence may be counted against an employee’s FMLA leave entitlement if the employer properly notifies the employee that the absence will be designated as FMLA leave. Although an employer may offer the employee a light-duty position under workers’ compensation rules, the FMLA does not require the employee to accept the light-duty position. The employee may decline the light-duty position and continue on FMLA-protected leave until he or she is able to return to the same or equivalent job he or she left. If the employee does not accept the light-duty position, however, he or she may lose workers’ compensation benefits. This Compliance Overview on www.dol.gov addresses common questions regarding employee leaves that qualify for protection under both the FMLA and state workers’ compensation laws. Here are few to consider: • Does FMLA leave run concurrently with a workers’ compensation absence? • Can an employer require an employee to substitute accrued paid leave if the employee is concurrently on workers’ compensation and FMLA leave?

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• How may an employee on concurrent workers’ compensation and FMLA leave pay for group health coverage? For other non-health benefits? • What may an employer do if it questions the adequacy of a medical certification? • What happens to an employee on concurrent workers’ compensation and FMLA leave once the FMLA leave entitlement has run out? For answers to these questions and more, contact the MBA’s HR/Legal Hotline at 814/833-3200, 800/815-2660 or email hrservices@mbausa.org.

Stacey Bruce, SPHR, SHRM-SCP, is the director of HR Services at the Manufacturer & Business Association. Contact her at 814/833-3200, 800/815-2660 or sbruce@mbausa.org.

SPECIAL SECTION | RECOGNITION

2020 Training Graduates The Manufacturer & Business Association (MBA) recently presented plaques to its 2020 professional development and computer training graduates. For a complete list of upcoming in-person and LIVEOnline courses, visit www.mbausa.org.

Certified Supervisory Skills Series – Erie Excel Application Specialists – Erie

From left: Jason Boyda and Josh Hornstrom, C & J Industries Inc.

Front row, from left: Trevor Miodus, National Fuel; John Sorge, American Hollow Boring Company; and, Robert Duran, Erie Water Works. Back row, from left: Benjamin Ropelweski, Signal Technologies Inc; Michael Perry, Erie Water Works; and, Rob Unger and Matthew Young, Berman Bedding Inc.

Certified Supervisory Skills Series – Erie

Certified Supervisory Skills Series - Erie

Front row, from left: Kim Bull, Melissa Runser, Robert Watson and Sierra Dancey, Port Erie Plastics inc. Back row, from left: Deborah Maley, Brady’s Bend Corp.; Michelle Diaz, Port Erie Plastics Inc.; and, Kristy Stanbro, ACL.

Front row, from left: Andy Crouch, McInnes Rolled Rings; Tammy Squire, Erie Water Works; and, Bob Dishinger and Eric Perry, Erie Water Works. Back row, from left: Kristopher Wenner, Wm. T. Spaeder Company Inc.; Kevin Haley, Erie Water Works; and, Tim Belfiore, D&E Machining.

Certified Supervisory Skills Series – St. Marys

From left: Logan Shirey, HPM Industries; Jason Haag and Michael Costanzo, Penn Pallet Inc.; MBA Professional Development Training Services Manager Tracy Daggett, PHR; and, Michelle Shaw and Amy Ginther, Morgan Advanced Materials & Technology Inc.

Certified Supervisory Skills Series – Erie

From left: Daniel Maher and Terry Smith, McInnes Rolled Rings; and, Chris Orlando and Keith O’Brien, Eriez Manufacturing Company.

mbabizmag.com • NOVEMBER 2020

VIRTUAL

OCTOBER 14, 2020 MANUFACTURING MAKES AMERICA STRONG! THANK YOU TO OUR SPONSORS AND PARTICIPANTS FOR MAKING THE SEVENTH ANNUAL VIRTUAL MANUFACTURING DAY CELEBRATION A GREAT SUCCESS! IT WAS OUT OF THIS WORLD! Our program began with MBA representative Jezree Friend welcoming our guests, sharing all kinds of cool facts and information about the exciting opportunities available in today’s manufacturing world — whether that be upon graduation from high school, a technical school or a four-year university. Participants then heard a special presentation by NASA Astronaut Mike Fincke on the role manufacturing played in putting him in space and the opportunities available by pursuing a technical career. Fincke is a retired U.S. Air Force colonel, a Pittsburgh native, a veteran of three spaceflights and currently training for the crew flight test of Boeing’s Starliner CST-100 spacecraft. We also hosted a Scavenger Hunt, where the students scoured our Manufacturing Connection “exhibitor” profiles and videos for answers while learning the cool things taking place in today’s workplace. We finally closed out the program by unveiling six dynamic breakout session recordings for them to immerse themselves in over the coming weeks! EXCITING NEWS! With nearly 2,000 students joining us for this year’s event and many more wanting to participate, we’ve made EVERYTHING from our 2020 program available throughout the ENTIRE school year! So, if you missed our October 14 online event, don’t worry! You have access to our one-hour program from October 14 in its entirety, our dynamic breakout sessions, and Manufacturing Connection “exhibitor” profiles and videos. Students can explore this content at their leisure along with their parents and friends. Teachers can incorporate the material into their lesson plans.

COLONEL MICHAEL FINCKE Test Pilot, First Starliner Crewed Flight Colonel, USAF, Retired

MFG Day is a truly unique experience, and we are proud to say that our event has grown into one of the largest Manufacturing Day celebrations in America! By working together, we can promote the importance of a robust and innovative manufacturing industry — the most powerful force behind our nation’s economy, which continues to provide outstanding career opportunities for our young people! For more information or to access our 2020 MFG Day celebration recording and materials, visit www.mbausa.org.

Committed to Service since 1946

KeepAmericaStrong

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EVENTS & EXTRAS | NETWORKING AND MORE The seventh annual Manufacturing Day (MFG Day) celebration featured a one-hour virtual event held on Wednesday, October 14, 2020, and included a special guest appearance by NASA Astronaut Edward Michael “Mike” Fincke, along with a scavenger hunt, “You’re Hired!” videos and educational breakout sessions, which can still be downloaded on www.mbausa.org. The event was presented by the Manufacturer & Business Association (MBA) and its partners, the National Tooling & Machining Association (NTMA) of Northwestern Pennsylvania and Career Street, along with dozens of area business sponsors.

MFG Day 2020 was made possible by dozens of area sponsors.

MBA host Jezree Friend welcomed students, teachers and business leaders to the one-hour, virtua l MFG Day celebration on Octob er 14. The presentation and other program materials will be available for download from the MBA’s website, www .mbausa.org, for the entire schoo l year.

To infinity and beyond! Keynote speaker and NASA Astronaut Michael Fincke of Pittsburgh shared stories of his space experience and the importance of STEM (science, technology, engineering and math) careers with MFG Day participants.

among the hundreds of virtua Girard High School students were taking part in MFG Day 2020.

Dave Olson of Ridg-U-Rak, Inc. in North East, Pennsylvania, discussed some critical information about manufacturing. Ridg-U-Rak is one of the largest pallet rack and storage rack manufacturers in North America. Kacy Kubeldis of Harbor Creek Cyber Academy joined virtually along with a furry friend!

l participants

Jessie Tymoczko of the Inventionla nd Institute presented on STEA M (science, technology, engineering, art and math) and career pathways. Addit ional breakout session materials and breakout contest details are available at www.mbausa.org.

Olivia Swearingen shared this selfie of her MFG Day experience.

mbabizmag.com • NOVEMBER 2020

PRSRT STD US POSTAGE PAID ERIE, PA PERMIT #199

Stick with what works. 96% of businesses that choose UPMC Health Plan stay with UPMC Health Plan. You’ve given a lot of thought to your employees’ health coverage. And you’ve come to a familiar conclusion — nothing’s better than UPMC Health Plan. Choose us for affordable plan options. Full in-network access to UPMC along with other doctors and hospitals in the community. Urgent care when you travel. Service from a designated Health Care Concierge. And health tools that keep up with busy lives and schedules. All this is worth sticking with, don’t you agree? To learn more, visit UPMCHealthPlan.com/employers. #stickwiththeplan