ISSUE 73 | JANUARY 2022
INTERVIEW
Niaz Shirazi Saba Travels Pg 30
PURCHASING
A PRE-CONSTRUCTION Pg. 52 HOME OR CONDO!
THIS MONTH FOCUSING ON Improve Your Time Management With Time Blocking
Logistics Challenges Faced By Canadian Supply Chains
Key Reasons Why Philanthropy Is A Necessity
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CONTENTS
24
Factors Influencing Life Insurance Premiums & How They Matter?
26
New year’s fitness agendas
28
How hospitality industry is using CRM
& how to accomplish them daily
05
Creating a road-map for any new business on...
07
Why a team leader is actually a team leader...
30
Interview with Niaz Shirazi
09
Finding the right directions especially in times of...
34
You won’t run into anyone at this market
12
What On Earth Is Going On?
39
“We Have Big Ambitions”: How Willful’s Erin
15
Canada Ranked Top Nation
42
18
Adapting to canadian workplace culture in...
20
Event Calendar
A Conversation: Part Three
On Immigration & Investments
January 2022
22
& how they can use it in much refined ways?
SABA TRAVELS
Bury Is Building an Industry for End-of-Life Planning
Key reasons why philanthropy is a necessity for Entrepreneurial goals
44
LOGISTICS CHALLENGES FACED BY CANADIAN SUPPLY CHAINS
CANADA’S ROLE IN ALLIANCE WITH UNICEF
48
MEDITATION & THE POWER OF MINDFULLNESS FOR REDUCING MENTAL STRESS
EDITOR'S LETTER Dear Readers, Greetings of New Year 2022! 73rd edition of MBE Business Magazine for the months of January 2022 is here. Editorial team of MBE Business Magazine hopes that New Year bring joy and happiness in your lives. From coast to coast, on 31 December Canada comes together for an evening of celebrations, fireworks and parties. Home to a diverse mixture of cultures and traditions, Canada is a perfect winter wonderland for a fantastic New Year’s Eve experience. This year’s celebrations have been pulled back, with many fireworks displays being cancelled throughout the country due to new variant of corona virus, but we still wanted to make sure that every Canadian stay safe and healthy. In this issue, What On Earth Is Going On? A Conversation with Mr. David R. Mackereth. Creating a road-map for any new business on the basis of established businesses article by Mr. Mansoor Naqvi. Finding the right directions especially in times of confusion this article is shared by Mr. Alamdar Hussain. Why a team leader is actually a team leader & some light on his key responsibilities article by Mr. Mahmood. You will find this issue more interesting and informative as before. As our team have worked tirelessly to bring this issue on digital and social media. We have launched our magazine website. So it will reach to maximum people via electronic media. Your feedback is highly valuable to us, if you have suggestions or comments feel free to call us at 1-866-667-1377 or email us at info@mbeforyou.com to tell us what you think about this issue. For ad placements and marketing related queries, please email us at digitalmedia@mbeforyou.com Thank you, Aurora Zabala, Editor In Chief.
Publisher MB Enterprises Editor-in-chief Aurora Zabala Senior Editor Peter Z. Vaisey Managing Editors Steve Montgomery Mahmood Naqvi Design Cynthia Tolson A. Khan Production, Technology & Print Simon Wilson R.J Advertising S. Hassan Shoeib Kamal Administration Alamdar Hussein Erum Asghar R. Adil HOW TO REACH US Website: www.mbeforyou.com Feed-back: 1-866-667-1377 E-mail: info@mbeforyou.com Mail: 100 Dynamic Drive, Unit 104, Scarborough, ON, M1V 5C4. Fax: 1-866-204-6888 MBE Business Magazine is a monthly issue business magazine published by MBE. Inc. Ontario, Canada. Printed by Vision Printers Contents © Copyrights 2017 by MBE, may not be reprinted without written permission. Subscribe / Unsubscribe or Advertise by emailing us at mbe-marketing@mbeforyou.com
CREATING A ROAD-MAP FOR ANY NEW BUSINESS ON THE BASIS OF ESTABLISHED BUSINESSES
SYED MANSOOR NAQVI
PRESIDENT MBE Establishing a new business is really a hard thing to deal with
shall enter the implementation phase not only practically, but
in these current times. Especially when trying to make it look
successfully. What it vitally needs is a proper road-map and
unique in terms of key operations and how to link-up the
dedication.
operations with the other set of operations already active. Why it is important to create a unique road-map is something
HOW TO CREATE YOUR OWN UNIQUE PATH?
that is highly linked up with the business success and
Creating your own unique path not only demands business
certainty elements. You want to be in-charge of your business,
excellence and business intelligence, but it also demands the
so automatically you need to take some immediate and vital
right approach and the approach needs to be a unique one.
steps with regards to this.
Your unique path, is your road-map for success for that particular business and how you can achieve your business
While we have recently established M-Rides, M-Foodz and
goals in the correct time frame. Why time frame matters is
M-Delivery derived from the main stream successful business-
mainly because your set of goals needs to be achieved via a
es, i.e. Uber, Kareem and Skip-the-dishes. The concept again
certain time value in your mind as a business leader.
is simple, hence defines the importance of the uniqueness of business operations apart from its vital road-map. Having an
A unique pathway or a road-map also signifies that your
inspiration from the main stream businesses is something
business goals are hidden and only you know what you want
different than landing on your own business goals that needs
to achieve in what time frame. However, what’s transparent is
to be distinguished. Your road-map doesn’t only have to be an
the way you will achieve that target which might be hard as
admirable one, it also needs to be a unique one as well in
well. Your best contingency plan or a ‘Plan-B’ shall always be
terms of what business objectives you are looking for. Aside
vital in your efforts to get to your business targets anyways.
from the business goals, there are the profitability margins
However, the commitments and the dedication level shouldn’t
along with the time frame in which you desire to achieve
be compromised upon.
them. Don’t forget, the business world demands success with time, as ‘time is money’ in the business world and can’t in any
The ‘focus level’ that you might achieve, let’s say in a period of
way be sacrificed.
five months shall definitely show the intensity of your business goals. It also determines how well you can utilize
Establish a desired plan, how to work on the plan on a daily
the resources to get to your targets.
basis, the team involvements and the execution. Finally, what’s most important is to set a date in your mind, the plan
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MBE BUSINESS MAGAZINE JANUARY 2022
W W W. M B E F O RYOU. C O M
MAKE A PLAN-‘IDEAS MATTER’:
Achieving concurrent team planning is a vital ingredient as
Make a good plan for at least the time frame in which your
concurrency is highly desirable while managing more than
company can get to profitability, i.e. the Pay-back period. A
one business or business operations.
plan is a set of directions that helps in getting you to what you want and how you want it. Even if you won’t be able to
THE EXECUTION PHASE- ‘MAKING IT COUNT’:
achieve your targets, you would have made a mark in the
As soon as the plan enters the execution phase, you have to
industry that shall become a potential source of inspiration. In
make it count for bigger and better results. It is indeed the
most cases a plan always becomes a useful guide to achieve
most key phase or part of your road-map, thus, it might not be
the business targets, despite the many obstacles. You must
the first one. The execution needs the highest success levels
stick to strict compliance with your targets.
as your investments are highly dependent on the execution phase also known as the ‘implementation of key operations’.
HOW TO MANAGE THE TEAMS: Team management while establishing a new business,
Don’t compromise on the execution part as the deliverables in
demands discipline and dedication apart from proper
a plan are largely dependent on how well the plan is executed
planning. Your team management abilities always helps in
with the right value set for the time frame.
gaining the advantage you have always been looking for. Your minds that needs to be achieved. For example, in next three
SET OF DATE IN PLAN- ‘PRE-DETERMINED SUCCESS AGENDAS’:
months, you are planning that your new business should be
You should in every way have a set date in your mind or on
launching in the media advertising field. Obviously, you than
paper on which the business will finally see success. Impor-
need to design a team according to a planned three months
tantly, as an entrepreneur you need to be more predictive with
target with regards to your advertising goals. In most cases
regards to the results you need.
team needs to be motivated and should have targets in their
known as an ‘advertising plan’, it should hold all the key guidance that is required for good implementation.
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MBE BUSINESS MAGAZINE JANUARY 2022
W W W. M B E F O RYOU. C O M
Why A Team Leader Is Actually A Team Leader & Some Light On His SYED MAHMOOD NAQVI Key Responsibilities Vice President | MB Enterprises
How a team leader is really a team
A major quality or the dynamic
working and who is just ignoring work
leader & what are the key responsibili-
attributes that a team leader must
and thinking that their leader is just
ties that he holds? A team leader
possess is to evaluate a person or a
not capable.
holds vital responsibilities in his
situation in the best way possible. The
capacities to choose the sub-ordi-
team leader's opinion for a person or
nates & his key members & how well
a situation shouldn’t be just based on
HOW TO BE AN EXAMPLE AS A TEAM LEADER?
they can be utilized. It’s not enough
assumptions or facts that are not so
Being an example means you know
that the team members are making
worthwhile. At the same time the
your responsibilities and you also
the team leader happy somehow or
judgements shouldn’t be based on
know how well to lead from the front.
through buttering up or usage of good
some personal likings and being
A team leader’s attitude to lead from
words & gifts. What’s best is to make
biased. However, they should be more
the front and to lead by example is
sure that the team members prove to
geared to the real facts and based on
just something that gives him the
be hardworking and highly sincere in
past records and performances. The
moral boost to lead effectively. Being a
terms of their responsibilities. A team
capacity to evaluate and keep a
leader is someone who knows how to
leader knows well how to use or utilize
judgement is one of the vital assets
lead by example and knows how
a person in terms of his vital attributes
that a team leader possesses in the
much work has to be done. That is the
and roles.
corporate world. Lastly, or being the
true sign of a responsible team leader.
most vital attribute is to find out who is
This enables him to be more respon-
W W W. M B E F O RYOU. C O M
MBE BUSINESS MAGAZINE JANUARY 2022
07
sive to situations that can change
environment working on the sales
player, otherwise he/she is lacking the
suddenly or certain situations that
floor, knows who should be in the
spirit to stay and work within the team.
have a higher tendency to get worse.
supply chain and who needs to be on
Being a key player means you know
floor. Importantly, he also has a good
what actually you are up to and how to
idea who needs to be trained on the
handle tasks in light of the available
TACKLING DIFFICULT SITUATIONS:
cash register and who seems to be
resources.
While tackling the difficult situations, a
better suited for the i.e. cash handling
It’s the spirit of a team member that
team leader undergoes many challeng-
and collections.
should act as a catalyst for the team
es and hurdles. All these act like a
leader so that he knows well how that
‘Dress Rehearsal’ for the real show or
At the same time a team leader’s
practice for the situation when it really
capacity to choose his members and
happens. It’s the attitude of the team
his sub-ordinates means vital acknowl-
Thus, the roles and responsibilities of
leader to not lose sight of his goals
edgements for him in the corporate
a team leader highly includes the
even in times of distress or a difficult
world while making useful contribu-
capacity to judge a team player for
situation. The true character of a team
tions. A team leader’s contribution any
sincerity and true corporate values.
leader is demonstrated most when the
ways possible should make him more
team is really down and out & the
useful in terms of utilization of the
team leader brings his team to
mandatory work force.
player can be useful in the future.
competitive levels, all by himself.
UTILISATION OF THE KEY WORK FORCE:
SINCERITY IS KEY IN A TEAM ENVIRONMENT: Why being sincere is so important in a
A team leader knows very well how to
team environment is a very useful
make the best use of his team or in
question? A team demands time apart
technical words the ‘utilization of the
from the utilization of brain and skills
work force or technical resources’. For
dedicated for effective task handling.
example, a team leader in a retail
Sincerity holds the key for a team
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MBE BUSINESS MAGAZINE JANUARY 2022
W W W. M B E F O RYOU. C O M
Finding The Right Directions Especially In Times Of Confusion SYED ALAMDAR HUSSAIN Country Head - MB Enterprises
In the times of confusion and uncer-
which determines your direction which
solution and the way out from a place
tainty its best to find the right
you tend to lose. This is something
where you seem to be lost, e.g. in
directions as it can get really difficult.
that is very obvious, as you are
times of lockdown.
Yes, we are talking about situations
undergoing a scenario where anything
like the pandemic where things can go
can happen as your mind is confused
WHY FOCUS IS THE KEY?
from bad to worse if they are not
due to external factors. Ironically,
Confusing scenarios can even arise
catered with due significance. Stress
finding the right direction is not only a
due to some unpredictable circum-
is one of the most common things that
necessity, but a high level priority that
stances in your life that might be
can arise in confusing times and can
determines your focus along with
personal. This is apart from situations
even lower your self-esteem in more
directions. This is similar to the fact
that can arise due to a pandemic like
than one way. Under more critical
that you are on the way to a long
COVID-19, the recent disease that
circumstances it can even hurt your
journey, and suddenly you seem to be
has caused severe depression and
confidence to strive for your goals.
lost. Hence, the best way is to relax,
devastations in the whole world.
pull your car over to the side of the Keeping a vigilant and a good eye on
road and have a look at your naviga-
Why Focus is the key? A common
your targets is a necessary part of
tion device or look at a map. One thing
question that one should keep asking
your training & future developments. It
must be clear in your mind, that
themselves to restore life and life
obviously is good to find the focus
finding the right direction is the only
patterns as normal. Bringing normality
W W W. M B E F O RYOU. C O M
MBE BUSINESS MAGAZINE JANUARY 2022
09
is the most important thing that one needs to achieve first,
RESTORE YOUR LIFE & IMPORTANCE OF PLANNING:
before going for the restoration process. Focus is therefore
Restoration of your life back to normal is a necessity as we
the most important scenario as it determines how to move
have discussed earlier. Having said that, the true and
forward in circumstances that can hurt you emotionally. Apart
acknowledged importance of proper planning can never ever
from emotional hurt, it can even hurt financially as the
be denied. Planning, especially improved and standardized
pandemic has proved since it started last year.
planning always helps in the restoration process and gives you a vision for the future. As a person working in a good
Start focusing from your mind while you constantly bringing
role, always keep in mind that restoration not only makes life
out the magic of your mind. The mind is no doubt one of the
sustainable, but increases the level of motivation more
most powerful tools that can be used effectively to take you
effectively which also effectively helps in future contingency
out from extreme scenarios. Just keep focusing until you get
planning & determines artistic ways of making a ‘plan B’. This
out of the situation effectively and efficiently. Focus helps
is something that really helps in determining alternate
everywhere but in most situation & circumstances it is
directions for your journey’s success.
possibly the only solution.
DIRECTIONS ALWAYS MATTER IN THE LONG RUN:
HOW ‘PLAN-B’ BRINGS YOU OUT OF CONFUSION? We have heard the term very commonly used and is also a
‘Directions’, the thing that matters in your journey to success.
term that means alternate planning. It is in many ways a key
This is just the way directions matter on your journey towards
aspect that brings the mind out of a confused state. A key
a certain place. They act as a compass that helps in showing
aspect in project planning, it also reduces the chances of
you where you need to travel, i.e. in which direction you
failure and minimizes the risk factor involved. Making an
should focus. They not only determine the goals, but the
alternate plan, e.g. ‘Plan B’, has transformed the planning
directions also determines the pathway. Just as they say, ‘The
phase into being more professional & systematic.
road to success is always under construction’. The main key reason for this is the way you tend to focus on the directions.
Contingency planning makes you keep your focus bright
They always determine how far you are away from success,
towards the right directions & why directions matter in the
and whether your route is the most correct one or not. They
long run. Hence, they are part and parcel of the challenges
also focus on your hindrances and gives you the power of
involved.
reasoning and asking yourself the question ‘‘How far are you away from your victory?’
10
MBE BUSINESS MAGAZINE JANUARY 2022
W W W. M B E F O RYOU. C O M
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What On Earth Is Going On? A Conversation: Part Three
DAVID RALPH MACKERETH dmackereth@canimac.com
Dave: (continuing) “A single cell consumes around [1 with 7
(Sensing that this conversation is not going anywhere, Dave
zeros] molecules of ATP [adenosine triphosphate: carries
starts recalculating the projections in his head. Albert,
energy] every second.” (18) “The mitochondrial inner
persistent, just keeps on talking …)
membrane has an electrical potential of about 150 -200 millivolts. As the membrane is just 5 nanometers thick, […]
Albert: There have been many very astute Earthling philoso-
this translates into a field strength of [3 with seven zeros]
phers and scientists!
volts per metre, equal to a bolt of lightning.” (18) Dave: We understand your self-confidence, but do wonder Albert: And yet we are not aware, nor notice most, if not all, of
where it comes from. I mean, not much has developed since
this extremely busy action going on within us?
clairvoyant Pythagoras (d. 495 BCE) stipulated over 25 with two zeros years ago: “All physical things the stars and the
Dave: Basically, “The anthropocentric view renders impossible
universe, are mathematically related.” And, “Almost all
the management of [Earth] with [7 with 9 zeros] intelligent
[Earth’s] history’s great philosophers never married.” as
creatures that each consume 100 times their metabolic
commented on by the American author David Foster Wallace
energy requirements.” (3) “[Earthling] eyes evolved to respond
(d. 2008). This troubles us, as marriage appears to represent
as best they could to ambient light, and the sun is very good
a significant social advancement, according to Earthlings.
at propagating light waves that are between [15 with 6 zeros] and [32 with 6 zeros] of an inch long.” (20) “Of the seventy
Albert: Wow, did not see that coming! “Indeed [we] imagine
octaves of radiation the universe sends [your] way, [Earth-
that a good deal of the mathematical analysis that is applica-
lings] ‘see’ only one – from 360 – 720 nm.” (3) “In order to
ble to the association of particles in solids, liquids, and gases
‘see’ radio waves, you have to use mathematics.” (21)
may turn out to be also applicable to the association [Earthlings].” (9)
Albert: If your information is correct, we Earthlings hardly recognize anything in our Observable Universe. Actually, you
Dave: (genuinely surprised) That is an excellent insight.
are starting to make me feel rather stupid. And I hold the ‘Established Chair’ in the ‘Philosophy of the History of
Albert: (gaining confidence again) Enigmatic, Kurt Godel,
Science’ at Cambrox!
startled us all in 1931 postulating; “[…] any effectively generated theory capable of expressing elementary arithme-
Dave: “[Earthlings] see with [their] minds. [You] go through
tic cannot both be consistent and complete.”
life doing geometry. [You] go through life applying geometry that [you] know on [your] visual world. If something doesn’t fit
Dave: Your physicist professor Joseph Ford (d. 1995) attempt-
that geometry, [you] don’t see it.” (21)
ed to temper Earthlings’ self-assurance, “Chaotic orbits exist but they are Godel’s children, so complex, so overladen with
Albert: (with emotion!) Earthlings are clearly the dominant
information that [Earthlings] can never comprehend them.
species on planet Earth! We have eliminated most natural
But chaos is ubiquitous in nature; therefore the universe is
threats, and are in control of the Biosphere.
filled with countless mysteries that [Earthlings] can never understand.”
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MBE BUSINESS MAGAZINE JANUARY 2022
W W W. M B E F O RYOU. C O M
Albert: At least we determined the Godel part, and Louis
2014), once declared: “[…] the most fundamental laws of
Vervoot a Professor at the University of Tyumen, Russian
physics are not restrictions on the behavior of matter. Rather
Federation in 2019 helped us all better comprehend Probabili-
they are restrictions on the way physicists may describe
ty theory “[…] the most general physics theory available,
behavior.” Always remembering your intuitive Nobel laureate
more encompassing than relativity theory and quantum
physicist Werner Heisenberg, who in 1958 warned Earthlings
mechanics, which comply with probability theory.”
“[…] to remember that what [you] observe is not nature herself, but nature exposed to [your] method of questioning.”
Dave: That is correct and “The most important questions of life are, for the most part, really only problems of probability”,
Albert: We are cognizant that, “The first keystone in under-
which was determined, in any case, by your French polymath
standing the [Earthling] condition is the concept entropy or
Marquis de Laplace (d. 1837). And John D. Barrow (d. 2020)
disorder, which emerged from the 19th-century physics and
an English cosmologist, clearly brought Earthlings closer to
was defined in its current form by the physicist Ludwig
the ‘Real World’ stating, “If a[n Earthling] ‘religion’ is defined to
Boltzmann.” (5) However, we also fully understand the study
be a system of ideas that contains unprovable statements,
of certain areas of physics can be detrimental to one’s health,
then Godel taught us that mathematics is not only a religion,
as pointed out by American physicist David Goodstein in
it is the only religion that can prove itself to be one.”
1975, “Ludwig Boltzmann, who spent much of his life studying statistical mechanics, died in 1906, by his own hand. Paul
Albert: While we might not know as much as we thought
Ehrenfest, carrying on the work, died similarly in 1933.”
about our own planet or ourselves, you have to concede, Earthlings have been able to uncover many of the Observable
Dave: Always remembering the cautioning remark from your
Universe’s secrets.
astronomer Arthur Eddington (d. 1944), “But if your theory is found to be against the second law of thermodynamics I can
Dave: Yes we agree that you are slowly heading in the right
give you no hope; there is nothing for it but to collapse in
direction. But “Science is built up of facts, as a house is built
deepest humiliation.”
of stones; but an accumulation of facts is no more a science than a heap of stones is a house.” as agreed by your theoreti-
Albert: The laws of thermodynamics are considered, by
cal physicist Henri Poincare (d. 1912). And Earthlings do
knowledgeable Earthlings, as the most beautiful and impor-
have competition, as there are “[…] as many as [4 with 10
tant attained. (self-assuredly)
zeros] earth-like planets in the Milky-Way alone.” (18) Dave: Earthlings certainly need to be more mindful of what is Albert: We have been wondering, “What is the probability that,
actually materializing and transpiring in their surroundings;
purely by chance, the Universe had an initial singularity
“During its picosecond on deck, the quark completes a [1 with
looking even remotely as it does? The probability is less than
12 zeros], extremely tiny orbits.”, and “It takes an electron
one part in [10 to the power 10 to the power 123].” (22) I am
twenty-four attoseconds to complete a single orbit around a
sorry about not being able to reduce that to your ‘Number of
hydrogen atom – a voyage that the electron makes about [4
Zeros Method’. In fact our mathematical physicist Sir Roger
with 16 zeros] times per second. – An attosecond: [minus 17
Penrose (b. 1931), by the way an English man, suggests if we
zeros with 1] of a second.” (20)
were to place a zero (from the above calculation) on every particle in the Observable Universe, you would be way short. “Further, observations of the microwave background indicate that the density was probably once a [1 with 72 zeros] tons per cubic inch.” (23) These are pretty cool calculations, or you may think mere interesting guesses! Dave: Not bad at all from an insignificant planet. “Quantum mechanics makes correct predictions for averages, in spite of having nothing definite to say about individual cases.” (15) However, “[…] it is difficult [for us] to imagine, how [Earthlings] will ever directly observe elementary particles that pop in and out of existence in [minus 22 zeros then 1] seconds.” (3) A very discerning Earthling particle physicist, Victor Stenger (d.
W W W. M B E F O RYOU. C O M
MBE BUSINESS MAGAZINE JANUARY 2022
13
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Canada Ranked Top Nation On Immigration & Investments
DMM DEPARTMENT MB Enterprises
Canada is a country that is ranked second according to the
The NBI or Nation Brands Index measures the reputations of
Anhot-Ipsos Nation Brands Index 2021, also known as NBI.
nations all around the world. This year they measured
These are stats in terms of index that shows the various
approximately 59 nations and derived their survey results
nations brands according to different criteria. Ipsos Mori is a
from approximately over 65,000 interviews. However, the
prominent market research company from United Kingdom
previous year they only did 22,000 interviews and covered
with its headquarters in London, U.K. The results and
over 52 countries from all across the world. The rankings of
statistical analysis of Ipsos Mori is considered to be the most
the nations were based on six categories, i.e. Immigration &
reliable in the international markets and according to most
Investments, Exports, Governance, Culture, People and
recent research conducted based on true evidences. For the
Tourism. The figures that relates to immigration and invest-
very first time vast land Canada has moved to second place
ments category has been the most outstanding, i.e. top spot
on the charts and rankings of Anholt-Ipsos Nation Brands
in terms of results proving exemplary for the Canadian Govt.
Index 2021. Despite being second overall, Canada is a proud nation to get the first place in immigration & investment How well they can cope up with the international student’s
CANADA REPLACES U.K. & GERMANY MAINTAINS TOP POSITION IN THE YEAR 2021:
in-take? Finally, how well can they accommodate foreign
Canada overtook United Kingdom this year to overtake the
workers in their country’s prestigious working class?
second spot while United Kingdom was placed on number
category. It shows how well a country can attract migrations?
two last year and Canada was on number three. According to
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15
NBI, i.e. Nations Brands Index reading and measurements
the provinces and territories and yet their immigration
2021 hasn’t proved to be a good year for United Kingdom in
numbers have not gone below the alarming figures. In terms
terms of categories of Immigration & investments & some
of investments and new business opportunities they have left
other categories as well. The main reason being the pandem-
many nations behind as the economy has proved to be
ic that had already dented the economy of United Kingdom a
sustainable enough to bear losses during the times of
great deal taking it to fifth Spot in the overall rankings in 2021.
Coronavirus. A huge credit goes to the Governmental policies
This is especially true with the financial sector and business
and relief programs that has proved to be highly worthwhile in
sector in U.K. that was heavily under lots of threat in the
the recovery & restoration process. Ironically, this is all true as
current year.
results speaks of themselves, especially in investments & immigration chapter.
Germany on the other hand has maintained the top spot for five consecutive years. Canada this year is next only to Germany and the strengths are in exports, immigration, investment, governance, and finally culture. Fortunately, this year Canada got the first place in immigration & investment, which measures perceptions of a nation’s ability to attract the immigration, foreign workers and international students as mentioned earlier.
CANADA’S OVERWHELMING PERFORMANCES IN VARIOUS CATEGORIES IN 2021: How Canada has maintained their immigration numbers in 2021 in all provinces & territories in Canada is amazing to find out? They have imposed and followed strict rules in all
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ADAPTING TO CANADIAN WORKPLACE CULTURE IN THE MOST FLEXIBLE WAYS DMM DEPARTMENT MB Enterprises
All over the world the work culture
Quebec where French language is
1. EMBRACE DIVERSITY:
varies significantly according to the
common. However, the official
Canadian workplace culture to a
country norms and values, cultural
language in all Provinces and
huge extent demands that you
values and laws. As compared from
Territories of Canada is English.
embrace diversity. More importantly,
one place to another, the differences
Therefore, if you are travelling from a
as Canada is a country which is
might be bigger in magnitude,
place where English is the official
home to people from many different
however, in few it can be lesser.
language or the language most
origins and nationalities coming to
Importantly, it’s an absolute fact that
commonly used in Universities,
Canada for settlement. You won’t be
with flexibility the cultural values can
Colleges and educational institutions.
able to work with flexibility, if you
change and according to the circum-
Then, interestingly, you won’t feel
don’t like to mingle with people from
stances. Work culture should hold key
isolated or left out due to the
diverse origins. Embracing diversity is
values of professionalism
language barrier.
the best way to achieve flexibility
everywhere, but, in Canada it is a major difference indeed.
while at the workplace in Canadian Know yourself the more flexible ways
workplace culture.
in which you can adapt to Canadian Language is not a barrier as in most
Workplace Culture.
2. BE OPEN TO ASK QUESTIONS:
parts of Canada, English is the
If you want to be the ‘Next big thing’ in
commonly spoken language except in
Canada, Be open to ask questions.
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Canadians are very open people and love to answer and solve
4. ALWAYS RESPECT THE RULES:
problems, especially those who are alien to Canadian
Respecting the rules in the Canadian workplace culture is the
workplace culture. They love to make you feel at ease and
most respectful thing you tend to achieve. Rules sometimes
make you relax while you enjoy the workplace more & more.
may seem like ordinary and not making sense. However, still
Canadians also expect you to work independently and freely
they need to be respected and acknowledged as they are the
while you show your creativity and expertise.
legislations that governs a workplace. Organizational rules not only helps in establishing organizational relationships at the
If you have a project or a task in hand, they would love that you
workplace. But, they also help you be an example for others in
get it done the way you like it. However, they are always there
the organizational setup. In the Canadian workplace culture,
to guide you and make you feel easy while performing your
rules vary from one province and territory to another. Moving
task to the best of your abilities.
from within Canada from one place to another province might
3. TRY BEING ON TIME: In the Canadian workplace culture time holds key values that
change somethings for you. These are dependencies that are bounded by rules and regulations that vary from province to province.
binds you and your work together. Your punctuality is key in the eyes of Canadians, as it makes you realize that you have a
5. KNOW YOURSELF MORE INTELLIGENTLY:
responsibility on your shoulders that you love to handle. Your
It’s important to know yourself much more intelligently as we
job pays your bills, rent and other utilities and you must respect
often don’t recognize our own culture until being exposed to
your workplace norms and ethics by giving tribute to ‘Time
different things. You have to notice unusual things at the
Management’.
workplace, rather than taking wrong assumptions. Alternatively, rather than thinking that others are wrong. Do consider the
The most impactful thing in the Canadian workplace environ-
possibility that the difference is due to culture.
ment is the act that is carried usually on time and with sheer importance of responsibilities. While coming to work a bit early and leaving a bit late holds the best utilization of time. In addition to this, going and coming back from breaks and lunch on time is very vital. Shows how you give priorities to your work with the key factor, i.e. ‘Time Management’.
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JANUARY
EVENT 2022 CALENDAR 1 JAN
SATURDAY
New Year's Day According to the Gregorian calendar, used in Canada and many other countries, January 1 is the first day of a new year. This date is commonly known as New Year's Day and is a statutory holiday in all Canadian provinces and territories.
2 JAN
SUNDAY
Day After New Year’s Day The day after New Year’s Day, which is on January 2 in the Gregorian calendar, is an annual public holiday for many banks and government offices in Quebec, Canada.
6 JAN
THURSDAY
Epiphany
7 JAN
FRIDAY
Orthodox Christmas Day
Epiphany is celebrated in Canada on January 6 each year. It remembers the three wise men’s visit to baby Jesus and his baptism, according to events in the Christian Bible. Mummers or naluyuks may visit homes in Newfoundland and Labrador at this time of the year.
Many Orthodox Christians in Canada celebrate Christmas Day on or near January 7 in the Gregorian calendar. This date works to be December 25 in the Julian calendar, which pre-dates the Gregorian calendar. It is a time to celebrate the birth of Jesus Christ, who is believed to be the son of God.
14 JAN
FRIDAY
Orthodox New Year Many Orthodox Christian Canadians celebrate the New Year on January 1 in the Julian calendar, which pre-dates the more widely used Gregorian calendar. This date falls on or near January 14 in the Gregorian calendar.
17 JAN
MONDAY
Tu B'Shevat (Arbor Day) Tu B’Shevat (Tu Bishvat) is the 15th day of the Jewish months of Shevat. This festival is also known as the “New Year for Trees” and is observed in Jewish communities in countries such as Canada.
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CROSSWORD PUZZLE SOLUTION
MONTH DECEMBER
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CANADA’S ROLE IN ALLIANCE WITH UNICEF CANADA FOR FIGHT AGAINST CHILD LABOUR
DMM DEPARTMENT MB Enterprises
Canada has a huge role in alliance with UNICEF Canada for
child labor that is highlighted by UNICEF, it is the work that
their fight against the child labor. UNICEF or United Nations
deprives children of their childhood, their potential and their
International Children’s Emergency Funds is the global
dignity, and something that is harmful to physical and mental
organization that fights against the child labor and interest of
development.
children all over the world. The aim of the organization is to children for beggary in poor and developing nations. Apart
1. INTERNATIONAL COMMITMENTS TO END CHILD LABOUR BY 2025:
from this UNICEF also deals with issues of children related to
The world along with Canada is committed to end child labor
education & why children are getting deprived of their basic
by the year 2025. It was a pact in 2015 that the UN member
rights of education since childhood?
states adopted as 17 Global goals for sustainable develop-
fight against child slavery, child labor, child trafficking & using
ment. The goal 8.7 includes the ending of all sort of forced These are facts that are especially true in the developing
labor, modern slavery and child labor by the year 2025.
nations and the underdeveloped economies that can even be termed as poor countries. Education is an issue that UNICEF
The elimination of child labor will be a huge step in address-
is fighting globally on a large scale to reduce the number of
ing poverty, strengthen economies and positively influence
children that are being deprived annually of their basic
education, health & protection systems internationally.
education rights. June 12 is a globally recognized day as the
Bringing an end to child labor by the year 2025 is one of the
World Day against child labor. According to the definition of
biggest international agendas of the UN Member states. The
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primary goal is focused highly on the developing world that
responsibility of the private sector that has a big role to play in
are the largest exponents of child labor in this world.
eliminating child labor. This also includes the establishing of
2. CANADA JOINS UNICEF IN THEIR FIGHT AGAINST CHILD LABOR:
legal supply chains and the business practices. Also, providing decent work for young workers while ensuring
Canada is not far behind in the fight against child labor. ILO or
the protection and safety of children. A massive part that
International Labor organization is the controlling & monitor-
companies can play in this regards is through the adoption of
ing body of labor globally. Canada has ratified the ILO
the children’s rights and business principles for the sake of
minimum age convention for child labor which is set to the
respecting and supporting children’s rights.
minimum age of 15. Furthermore, it prohibits hazardous work for young workers. These requirements fulfills the key
4. HOW EDUCATION CAN BREAK THE POVERTY CYCLE?
requirements restrictions that includes age and prohibition of
Education is the basic right of every child who is born today in
hazardous work especially for very young workers.
this modern scientific world. The provision of safe, high-quality and accessible education is an encouragement for families
This is indeed a huge step that Canada has taken towards
to send their working children to school. Thus, a step that if
the elimination of child labor, making education a vital priority
taken by the maximum number of families will definitely break
and ensuring appropriate employment for the youth. While
the poverty cycle and bring education to higher priority levels.
shaking their hands with UNICEF, Canada’s young people
This trend needs to be taken and implemented in the
also have the right to protection from work that is safe.
developing nations with immediate effect in alliance with
Alternatively, something that interferes with school, rest and
UNICEF.
healthy development.
3. HOW BIG COMPANIES CAN MAKE A DIFFERENCE? How companies can make a difference is vital in the role that
The steps taken by UNICEF every day is bringing the world closer to eliminate child labor to reach the UN goals by year-end 2025.
organizations play to eliminate child labor. This is indeed the
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Factors Influencing Life Insurance Premiums & How They Matter? DIGITAL MEDIA MARKETING MB Enterprises There are many factors that are a key
expectancy and also known as life
risks level can change according to
influence for life insurance premiums.
expectancy variable factors are the
the current health conditions. If for
All these factors determines the
country prosperity, health system of a
instance a person is experiencing high
treatment for life insurance and how
country & finally the climatic
blood pressure or undergoing chang-
life insurance varies w.r.t. age, health
conditions.
es in heartbeat very often. Ironically,
& family history. One of the most
the level of risk can change which
important factors is the age factor and
The key factors and how they can act
means risky. Hence, it automatically
all the key influences that relates to
as an influence for Life insurance
increases the insurance premium
age and life threats. Apart from
premiums:
amount to considerable levels. In case
current health, factors also includes
of a serious condition for example a
medical history, family medical history,
1. CURRENT HEALTH:
heart disease, the life insurance
lifestyle, Hobbies, Occupation, Travel
The most key factor in the list of
application can even be rejected.
Habits, Driving History, Gender and
factors that influence life insurance
finally age. The life expectancy also
premiums is the current health. How
2. MEDICAL HISTORY:
plays a vital role in this regards as life
the current health factor acts as the
A person’s medical history is yet
expectancy varies from one country to
most important one is highly integral
another influence in the insurance
another country according to the
as current health condition can
premium and can be a factor that can
demographics. How life expectancy
change the life insurance premium
influence the change. It is not only the
matters according to demographics is
amount due to the magnitude of risks
current state of health that is of
interesting as the life expectancy has
involved. The level of risk are
concern for an insurer. What counts as
a lot to do with the premium. The key
ascertained while life insurance
a matter of fact is the recent medical
factors that can change the life
premiums are calculated and these
history which is taken into account.
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The problems that is broken bones and other injuries will be
premium amount. For example car racing is a hobby that can
ignored, however, any conditions that may possibly recur shall
be risky and life-threatening and automatically influences and
be included in the calculations. Also, includes the mental
increases the insurance premium amount. Other such
health issues, if they are not resolved. Medical history means
activities and hobbies also includes skydiving, mountain
how far the immunity lies for a person to die due to any
climbing, or skiing.
previous health condition or record. Health matters or past health records influence the level of risks associated while
6. OCCUPATION & PROFESSIONAL RISKS:
getting to the insurance premium amount.
An occupation is a key determining factor while coming up with the insurance premium amount. This means the level of
3. FAMILY MEDICAL HISTORY:
risks involved with the occupation and what specifically
A family medical history is highly influencing while determin-
matters to the insurer. Occupations that are highly risky in
ing the life insurance premium amount. If the family
terms of life risks are working as a firefighter, police officer,
background has a series of health problems for e.g. heart
and other professions that have a high risk to death are jobs
issues or obesity problems. Obviously, this is something that
that can increase the stress levels.
connects heavily with the insurance premium amount while determining how that family medical history can change or
7. GENDER & AGE:
increases the insurance premium. Yet another concerning
Gender, i.e. male or female, also plays a significant role apart
factor is the level of risk to death that can happen due to the
from the age factor involved. The life expectancy differs from
family medical history.
one gender to another and the difference is vitally obvious according to changing demographics.
4. LIFESTYLE & TRENDS: Lifestyle matters as people want to maintain their rich
The age has a very key role to play in determining the
standards and live according to the society trends. Realistical-
insurance premiums as the lower the age, the lower the
ly, one of the few factors that the applicant has a degree of
premium amount and vice-versa. With the age factor the level
control over. In the lifestyle the habits that are commonly
of risks to death increases as medical fitness reduces
hazardous are smoking, drinking and not getting concerned
considerably.
for the weight issues that affects general health. In case if the applicant is found to have intentionally provided some
8. TRAVEL HABITS & DRIVING HISTORY:
incorrect information. Then, in that case the policy could be
Travel habits and driving history are two key aspects that can
invalid and all claims can be refused.
change the premium amount. The travelling habits should be safe instead of being alarmingly dangerous for a lower life
5. HOBBIES:
insurance premium. On the other hand, a clean driving
An applicant’s hobbies plays a strictly vital role while getting
history always is the best thing for a lower premium. A record
to the insurance premium amount. These hobbies if found
that is accidental is obviously a huge source of high
risky and life-threatening can easily change the insurance
insurance premium amount.
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25
NEW YEAR’S FITNESS AGENDAS & HOW TO
ACCOMPLISH THEM DAILY DMM DEPARTMENT MB Enterprises
The New Year’s fitness agendas & accomplishing them daily
weight loss and fitness. Fitness is actually in real terms a
are the two most important things that needs doing if you are
state of mind that is achieved after hours of workout routines
an exercise freak. If exercise, dieting and weight loss are all
in gym and on tracks, but what’s more overwhelming is the
part of your new year’s resolution than don’t have to take the
amount of confidence it generates from inside you. You can
pain of time wastage. Instead you need to focus on a daily
even achieve your fitness targets if you avoid the lift in your
routine to accomplish your exercise agendas and the diet
building and instead take the staircase at least once in a day.
needed for weight loss. Whether, it’s walking, running or
Alternatively, you park your car at least 15 minutes from your
reducing some ounces on the treadmill in the gym and
office to have a good decent walk towards your vehicle while
exercise machine also depends largely on your personal
walking in meanwhile. The motive should be to find ways of
likings. Other good form of weight loss and cardio exercises
weight reduction and sticking to your targets every day in your
includes swimming and spending some good time for your
most busy schedules. It is not only good for your health, but
daily fitness routine.
gives your heart a tremendous boost and an energy that you always loved in your younger days.
No one is monitoring you, in fact, it’s self-monitoring and planning your schedules with a highly responsible mindset for
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and faster results. Stop thinking it’s hard to maintain, in fact find better ways to make it more interesting for you. These ways includes usage of the music while you work out, taking a bicycle to work occasionally, and finally feeling the comfort of exercising in different environments. These includes, sometimes in the gym, sometimes at your workplace, and finally sometime in a hotel environment. Just figure out what motivates you to lose weight and look dashing for next summer’s men’s outfits.
DON’T WORKOUT TOO HARD: For weight loss or while starting to maintain a fitness routine, think smartly all the way. Just don’t have to work too hard while you know your limitations. Similarly, there is body exertion that needs to be avoided and instead you must relax while you exercise. A proper routine exercise must always give you the enjoyment that you have been looking for after a swimming session. This particularly means it’s not just workout for you, but you are enjoying your time. Use all the necessary means to reach your gym nearby on time, or otherwise get to your gym straight from your office.
MAKE A NOTE OF YOUR EXERCISE & CALORIES- ‘CALORIE MANAGEMENT’: What’s best is to make a daily note of your exercises with time and your daily calories lost. This is known as calorie management & is a very important part of your weight loss milestones. It will always make you conscious of what you are having in your diet and what you
DAILY ROUTINE – ‘IS IT HARD TO MAINTAIN ONE?’
need to prevent for a good physique and good health.
Maintenance and consistency in a daily routine is one of the hardest thing. Especially, true if you are a corporate worker
Keep looking for better and latest ways of calorie manage-
and your focus is your work and your current tasks. However,
ment from fitness magazines and internet websites. The key
if you feel that this routine is a necessity, like eating your
is you should act responsibly and dynamically to transform
dinner or conversing with your kids and wife. Ironically, you
yourself into one smart individual. Always act better for bigger
won’t definitely miss that as it is indeed in form of a priority
and trusted results.
that is set in your mind. Consistency is something that is good for the results, especially in the field of fitness and exercising. With consistency, you will start enjoying while you start finding the fun, instead of taking that as a work out. ‘Practice makes a man perfect’, hence, the good practice here, i.e. fitness & health exercises can bring much bigger W W W. M B E F O RYOU. C O M
MBE BUSINESS MAGAZINE JANUARY 2022
27
How Hospitality Industry Is Using CRM & How They Can Use It In DMM DEPARTMENT Much Refined Ways? MB Enterprises
‘CRM’ or customer relationship management is an integral
it’s a formal one or a business one. It truly distinguishes you
part of the hospitality industry. As the acronym of CRM stands
from others as it highlights your class in terms of what are
for ‘Customer Relationship Management’, naturally it is linked
your most wanted desires or likes, even for the little things &
up with the effectiveness of the relationship it holds with the
petty affairs. For example, the kind of food you normally order
customers and how the relationships are being improved for
after a meeting session in the board room or meeting room. A
better results in hospitality business.
set of information and historical data that is in the hotel’s database.
Keeping a record of the previous visits of the customers and highlighting their preferable likes and dislikes is indeed the
The CRM systems in the hotel industry is different from a
way it should be. How it signifies the way customer interac-
CRM system in other industries for example the travel &
tions are being made more important and what preferences
tourism industry. In Hospitality business it classifies and rates
makes the customers come again and again, i.e. their
a customer w.r.t. the treatment he wants and the type of
behavior analysis. The hospitality industry is about the best
rooms he has been using for his commercial or personal
use of facilities and enjoying the comfort of your stay, whether
visits. The most wanted eatables and favorite dishes not only
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highlights why a CRM is different in use in the hospitality
A GOOD CRM STRATEGY FOR BETTER CUSTOMER RETENTION:
business.
When we talk about customer retention, the focus are good
marks the guests in terms of their food likings, but also
THE EFFECTIVE USAGE OF CRM IN HOSPITALITY:
customers that are ideally most suitable for the hospitality business. Customer engagements & personalized interac-
CRM in hospitality is effective, excellent and outstanding in
tions are the two most effective use of a good CRM strategy.
terms of the usage and the demands of the hospitality
A CRM strategy exclusively signifies the needs for customer
industry. We have no doubt that customer service is the most
retention.
important factor for the hospitality industry. The better you understand a guest, the highly probable it is that he will return
‘The Customer is always right’, a famous saying in the
to the hotel. In simple terms, a good review is always a good
consumer-retail industry, highlights the importance levels
review, and for an important customer, it is termed as a highly
associated with customer retention. However, the focus must
sensitive review. In fact, it is very obvious that the hospitality
be on why a customer wants certain things & how often they
industries are using the CRM mainly for the sake of improving
have got emotional values with some likings. In the hospitality
the customer experiences.
business customer retention mustn’t affect the quality levels associated in the hospitality industry. These are quality
Apart from the many targeted campaigns, the hotels are
assurance standards that are maintained and managed well
using social media very effectively in conjunction with their
by the set of Quality Assurance regulations. In North America,
CRM. This is vitally to engage, communicate, and gather
especially Canada, the retention strategies are maintained
crucial customer feedbacks. As a matter of fact, especially in
and managed by ISO standards, i.e. International Standards
Canada, a customer feedback is given huge importance to
Organization. Finally, it sums it up that there is no compro-
improve the standards and in-case if there is any room for
mise on standards.
improvements. The best thing about connecting a social media account to a CRM is the engagement data. The engagement data is used sensitively and effectively to engage potential or existing customers with a marketing point-of-view. A very useful aspect in CRM strategy is the personalized customer interactions. Personalized two-way interactions are very important as they build the hotel-customer relationships that ideally means better customers retention and repeated visits.
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INTERVIEW WITH Niaz Shirazi SABA TRAVELS
MBE BUSINESS MAGAZINE My school teacher was an Oxford Scholar and he had this saying that I still remember and practice to this day. “Education is not merely the super imposition of academic details, but is the all round development of the whole man and nothing but the whole man.” Another man who had a made a great impression on me as well, was the Principal at the Islamia College. Although not an educated man, what he said still resonates with me and is ingrained in my mind till this day. “Education is my motto and illiteracy is my inheritance!”
MBE: How did you get started in the Travel and Tourism industry?
Niaz Shirazi: I used to go to the Karachi Airport to say good bye to my Uncle who used to travel abroad to Geneva to attend the International Labour Conference. While there, I was fascinated by the atmosphere at the airport and would say to myself, even when I was 8 years old, that it would be nice to work for an airline someday. So this was my
MBE: Can you please start of by telling our readers about your
childhood dream! Luckily, after my graduation, during my
childhood and your upbringing?
holidays I got the opportunity of a lifetime. A six month training program with Swissair Karachi. It was the best
Niaz Shirazi: I grew up in Karachi Pakistan. My father was a
training you could get in those days and this training got me
lawyer. A very kind hearted person. You can say he was a
excited and gave me a stepping stone into the tourism
lawyer for the poor. As far as discipline was concerned, he
industry.
was very strict and education was of paramount importance.
MBE: Where did you complete your education and can you please shed some light on the importance of education in this day and age?
MBE: What were some of the early struggles you faced in your career?
Niaz Shirazi: I had many struggles in my career but one thing my dad always instilled in me was to never lose hope. He told
Niaz Shirazi: I grew up in Karachi and had the opportunity of
me to never despair when something goes wrong and always
going to school in a missionary all boys’ school called St.
look ahead. If you have faith in yourself, you will surely
Lawrence School.
succeed.
I did my intermediate schooling at the National College in
It was a steep learning curve for me before my tourism career
Science and received my Bachelor’s degree in Science from
started. One of my first jobs was with my uncle in the food
Islamia College in Karachi as well.
industry in the shipping department of a food exporter.
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I did not have much success as every day was a struggle
In a work environment learn as many skills as possible. Come
because I had to learn from scratch. I had many obstacles in
early to the office. Volunteer your service to all facets of the
my way and although I was able to solve many different
business. Continually read. Observe the handling of passen-
problems, there were many times where I failed as well. One
gers either in person or how a fellow coworker interacts on
thing failure taught me was to be resilient.
the phone. Make sure you have checked all options for your clients and leave no stone unturned. If any newcomer can do
I finally got the opportunity I was looking for. To become an
this as I did when I first started in Karachi Pakistan, you will
agent of Syrian Airlines in Karachi as this was my chosen
surely win your bosses confidence and he or she will no
field.
doubt notice that here is an individual who with time and the proper mentoring, will be ready to step in his or her shoes.
I had very good training. I started doing everything from sales, reservations, ticketing and airport duties. It was an uphill
MBE: Can you please shed some light on the current issues
battle, sometime even being laughed at by fellow travel
the Travel industry is facing in Canada and Internationally and
agents, but through hard work and determination and
where do you see the Travel industry heading in the next few
starting with zero sales, I was able to, in four years’ time,
years as so far as this field is concerned?
reach 2.5 million Rupees per month in sales.
Niaz Shirazi: The travel Industry is under tremendous That was one of my biggest achievements in life and I am
pressure and is facing a huge challenge with the forever
forever grateful to my father who always supported me no
present COVID-19 and now the different strains of the virus.
matter what I decided to do with my future.
The airline industry has been one of the hardest hit industries.
Although I had the opportunity to attend law school during this period, my destiny was and is the Travel & Tourism
Some airlines have declared bankruptcy and/or laid off most
industry which was my childhood dream.
of their staff while some travel agencies no longer exist.
MBE: How did you progress in your chosen field and what
Travel & Tourism has been hit hard both locally and interna-
were the keys to your success?
tionally but remember, it will always be survival of the fittest and never give up as I never have nor will I ever.
Niaz Shirazi: I progressed slowly in my chosen field as I worked very hard from 7 am to midnight every day.
It is important for today’s travel agent to pivot their business in
There were a few key factors that contributed to my success.
tough times, keep themselves busy and stay afloat. I have
I was always a people person. Always had good PR (public
had to divert my business in order to survive during these
relations) skills and I knew how to make friends with clients,
unprecedented times. Airlines may think like many others,
airlines, immigration, custom authorities and airport handlers.
that they can get rid of the travel agent. I am here to tell you that they can’t do without us. They should be grateful for the
One of the most important factors in winning business over
many years of support that we have provided them. Through
my competition was during my sales calls, I could give the
thick and thin, we have been their back bone. Do not write us
cost of transportation on the spot due to my training I had
off!
with Swissair. The travel industry will bounce back within 2 to 3 years and
MBE: What advice do you have for young people that are
passengers are coming back to dealing with travel agents.
looking to get started in your chosen field of expertise? The
When they call the airlines, generally speaking, waiting time
same industry that you have been so successful in!
could potentially be up to 2 hours compared to the travel agency where you get that personal hands on experience.
Niaz Shirazi: I have personally trained about 12 managers
The internet can’t offer this!
who have come from abroad giving them their first Canadian experience. Schooling is very important. Take a course in
MBE: You have worked in this field for many years. Can you
school that caters to the travel and tourism industry. Second-
please tell us the importance of a Travel office and Tour
ly, join a good organization and if you have to, volunteer to get
Operator vs the Internet era?
firsthand experience.
W W W. M B E F O RYOU. C O M
MBE BUSINESS MAGAZINE JANUARY 2022
31
Niaz Shirazi: We have always maintained a positive and a
Niaz Shirazi: Here are the major differences between our
very good working environment in our offices since 1984.
service vs Tourist’s booking on line:
They say your first impression is your last impression. Imagine yourself walking into two different offices; the first
1. You can talk to a live agent vs No one to talk to
one, decorated nicely and the other just rather ordinary.
2. We have been where you want to go so we have firsthand
Aside from price, it is human nature to want to be seen in the
experience vs rely on pictures and reviews which don’t
nicely decorated office vs the rather ordinary one. This was a
always show the proper picture.
major reason why the Airlines, even up to now, spend quite a
3. We are available 24/7 to solve problems vs dealing with
bit of money in order to make their offices attractive, not only
someone during business hours who has no relationship to
for their clients but for themselves as well.
you. You are just a name!
However dynamics have changed and people are using the
MBE: What common mistakes do people experience while
internet to book their holidays. No matter how well the
travelling?
process for booking holidays is handled, the client will always feel better knowing there is an office and people behind their
Niaz Shirazi:
booking in times of need.
1. They do not check their documents properly! 2. People find their passports have expired when an emergen-
The Internet has taken away business!
cy arises and air travel is required.
Not only from travel agents but from other businesses as well.
3. People don’t give themselves enough time when arriving at
The problem is, we have become so reliant on the internet
the airport. Arrive early enough to avoid the long line ups and
that most if not all businesses can’t function without it.
allow yourself time to relax before boarding. 4. People leave many things to the last minute and often feel
So travel agents are competing against the Airlines who were
rushed and are easily flustered.
originally their partners against the World Wide Web. Web based travel providers are a faceless entity with no one to talk
MBE: How do you like spending your time away from work?
to whereas we, travel agents also provide similar fares for
Do you have any hobbies and personal interests you would
passengers but most importantly are connected to the client
like to share with our readers?
when they need us the most.
Niaz Shirazi: It is very important to spend time away from work and make your life interesting. You must enjoy whatever
MBE: How has the COVID-19 Pandemic affected your
you do and have fun doing it, otherwise it will impact your
business internally and externally and will the travel business
business. As a result, I enjoy talking to my clients about
ever be the same again?
themselves.
Niaz Shirazi: COVID-19 Pandemic has affected the travel
I have many hobbies. I enjoy music, singing and cooking. My
business the hardest. One had to fight to survive seeing many
personal interest are related to the sporting field where I
businesses close down. Internally, depression set in for
played Cricket, Field Hockey Athletics and Soccer. After I
management as well as workers. People had no idea where
finished playing, I became a soccer coach, coaching my three
their next pay check was coming from. Externally, suppliers
sons, Bilal, Nadir & Arsalan and now enjoy coaching my
abroad have also suffered as business took a nose dive for
grandchildren.
almost two years.
MBE: Can you please end by leaving a message for our The travel business will come back in stages. Leisure travel
readers and others in the community?
will bounce back quicker than corporate travel as the corporate world is dealing with the phenomenon of zoom meetings
Niaz Shirazi: I would like to thank my readers and everyone in
and wondering how they ever survived without it. We are
the community for supporting me and my company as well as
hopeful travel will bounce back but the recovery process will
all my clients and well-wishers. Without your trust and
take time.
patronage, we will not be here.
MBE: Please provide some differences your service provides as compared to tourists booking online?
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MBE BUSINESS MAGAZINE JANUARY 2022
W W W. M B E F O RYOU. C O M
CROSSWORD PUZZLE
HAPPY WINTER HOLIDAYS
ACROSS 1 Gardening or plastering tool 7 Not the brightest bulb (2 wds.) (4-3) 14 Zimbabwe’s capital 15 Edible ear-shell gastropods 17 Asylum seeker, perhaps 18 Eight-day Jewish holiday 19 Jet _________ 20 Cousin of reggae 22 Simple top 23 Hot temper 24 Purim’s month 26 Frosts, as a cake 28 Computer capacity, informally 29 Domesticated 30 Cries at fireworks 31 Tableland 32 Oklahoma city 33 In the style of 34 Receipt listings 35 Religious holiday that celebrates a birth 38 Rip-offs 40 “You’re _______ much!” 41 Exasperates 45 Standard 46 Popular office plant 47 Speaker between Tom and Dennis 48 Lock and ________ 49 Hightails it 50 Like some doors 51 Three-time Hart Trophy winner 52 Court do-over 53 Go (for) 56 “Seinfeld” celebration period that begins with the Airing of Grievances 60 Create charged particles 62 “_____ Island” (Robert Louis Stevenson classic) 63 Wintertime vehicle with caterpillar treads (2 wds.) (3-3) 64 Small scrap 65 Virgil’s Trojan hero Down 1 Words used to indicate a relatively recent departure? (2 wds.) (3,4) 2 Fast day observed during the
ninth month of the Islamic calendar 3 Paper-folding art 4 Move one’s tail 5 Commits a faux pas 6 Onion’s kin 7 “That’s a laugh!” 8 Lets up 9 Pool and road divisions 10 Chimney channel 11 Chinese cooking container 12 Most black, in a way 13 Non-lethal item in a SWAT team arsenal (2 wds.) (4,3) 16 Tom Jones’s “_______ a Lady” 21 Garlicky sauce
25 Ejection penalty in soccer (2 wds.) (3,4) 27 Censure severely 28 Sicilian port city on a strait with the same name 30 Boat propellers? 31 Extinct flightless bird 34 “Get the lead out!” 36 [Well, let me think about that...] 37 Center line on a stick figure 38 Many suffer from sleep apnea 39 Make less subtle or refined, as conversation 42 Celebrate 43 African American cultural festival beginning on December 26
See previous issue answers on page # 21
44 What “... starts today, not tomorrow”, per Pope John Paul II (with “The”) 48 Room at the top 49 Increase the speed of (2 wds.) (3,2) 52 Thpeak like Thylvethter? 54 Leaning Tower site 55 Stereo knob 58 Chi preceder 59 Put in rollers 61 Oui’s opposite
YOU WON’T RUN INTO ANYONE AT THIS MARKET JACOB LORINC Customers can shop contact free in
This is AISLE24, the fully automated
phone that unlocks the door when the
new fully automated convenience
brainchild of Toronto entrepreneur
device is detected within five metres
store
John Duoang.
of the entrance.
A little shop below a towering
The business began as a novelty
To exit requires a trip to the
condominium 88 Erskine Ave in the
concept in 2015, when Duoang was
self-checkout counter where a
Yonge and Eglinton area, has all the
enlisted by a developer to design an
scanner and computer guide you
makings of a typical Toronto conveni-
easy flowing small grocery store for
through the payment process.
ence store. The shelves are filled with
Students at Centennial College.
basic groceries and household items,
It has since become a rapidly
The stores have the same products as
refrigerated sodas and a generous
expanding franchise tailored to the
your typical corner store, but they
supply of snack foods.
current era of public health restric-
operate on a 24 hour basis without any
tions and shifts in the labour market.
of the usual human interaction.
What is missing, though are people.
The company has four locations in
Duoang, who as a teenager worked
No clerks stocking the shelves, no
Toronto, with eight more on the way
evening shifts in the parents’ conveni-
cashiers manning the tills. Customers
in Ontario and Quebec and funding
ence store, sought to create the
come and go, but the store is tucked
from significant investors.
cashier-less model after working in
away in a basement next to an underground parking lot.
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MBE BUSINESS MAGAZINE JANUARY 2022
software technology and learning how To access an Aisle24 store, requires
machines could perform many of the
an app downloaded to your smart-
basic tasks required of retail workers.
W W W. M B E F O RYOU. C O M
With his wife and brother by his side, Duoang, crafted a
establish the first Ailse24 at Centennial Place Residence and
franchise that relies on franchisees to lease individual
Culinary Arts Centre. Student hubs are a common testing
locations from the company and maintain its inventory
ground for retail innovation with McGill University partnering
without the help of in-store employees. In essence, he’s
with Alimentation Couche-Tard Inc. to launch a similar fully
stayed in the family business while upending the business
automated grocery store on campus.
model. Aisle24 has grown in scope. The company attracted seed In the corporate world, finding efficiencies are often another
financing from current Dragon’s Den investor Wes Hall and
word used for reducing labour costs. And retail services are
Wayne Purboo, VP of Amazon Advertising.
no stranger to the slow march of automation, which has attracted renewed interest from major grocers and food
In October, it announced new stores around the Canary
retailers facing persistent worker shortages and public health
District, Liberty Village, Leslie and Sheppard and Yonge &
measures.
Queen’s Quay. Duoang also has plans to expand into B.C., Alberta, Manitoba, Nova Scotia and New Brunswick over the
There’s a personal edge to Duoang’s idea. In a way, he has
next two years.
been searching for efficiencies ever since he worked in his parents’ store.
He has also received plenty of attention from certain sectors including hospital and senior care homes. A recent report
His parents were exhausted after working 14 hours a day
found that customer- facing roles in food retail are on decline
and as a result the brothers quickly discovered firsthand the
that has been accelerated by the pandemic, while on line
trial and tribulations of operating a convenience store by
grocery sales have increased 700% since February 2020.
themselves. If his parents wanted to take a holiday, the store
An increase in automation may prove to be one of the
had to be closed for the duration of their holiday.
pandemic’s economic legacies. Businesses turned to technology to keep operations afloat amidst physical
The family business lasted 12 years before closing.
distancing measures and the difficulty in hiring workers as
Duoang came about the idea for Ailse24 after reading an
restrictions lifted, has provided more problems for the
article about vending machine technology in Europe. He
entrepreneur and has provided new momentum for automa-
concluded that the North American conception of a small
tion.
little grocery store needed updating. In 2018, Amazon launched its Go brand, a chain of conveniThe concept became reality in 2015, when real estate
ence stores in the U.S. that operate without cashiers. In
developer Knightstone Capital wrote a cheque for $25,000 to
2019, Sobeys introduced “smart carts”: actual shopping carts
W W W. M B E F O RYOU. C O M
MBE BUSINESS MAGAZINE JANUARY 2022
35
that scan shoppers’ items, track their bill, accept payment
What happens if a shopper is alone in the store and gets the
and let them skip the checkout line. Late last year Dark
urge to see if they really are alone and decides to shoplift a
Horse Expresso opened a chain of “robo-cafes” around
product from the store without scanning it and putting it in
Toronto, autonomous, contactless machines that occupy
their shopping bag hoping not to be notice by the security
street facing retail space and spit out lattes, cappuccinos,
cameras?
cortados and Americanos. Duoang says the stores are designed to track user data, Recent data from Stats Canada indicates record job vacan-
making shoplifters easier to find. The app used to enter
cies in the food industry. In September, the job vacancy rate
Aisle24 locations requires users to enter their credit cards
was 14.4% compared with an average of 12.9% from June to
information and a photo of their face.
August. The data shows the sectors had 196,100 vacancies that month, more than any other sector.
The stores also use a real time analytics system that tracks the user through the camera system and point of sale.
Results from the Canadian Survey on Business Conditions
Maybe, just maybe we’re not all alone as we initially thought.
also showed that more than half of all businesses in the food services industry expected to face obstacles hiring skilled
As food retailers emerge from the pandemic, Duoang
employees. The more businesses struggling to fill store level
expects to see this kind of technology increasingly adopted
jobs, the more they will consider automation.
by grocers and small vendors.
An increased reliance on technology to fulfil retail work has a
“We’ve seen larger companies experimenting with smaller
history of eroding low wage labour opportunities although the
format stores using this kind of equipment. They’re looking
report claims that the loss of those low wage jobs like
toward automation and technology to operate in a profitable
cashiers would be replaced by jobs fulfilling online orders,
way. As markets progress, we’re going to see a lot more of
packing groceries, preparing food and delivering orders. To
this,” he said.
further support the notion that automation has arrived in the grocery industry, the report found a 15% drop in full time positions from 2006-2016. Automation comes with its own set of challenges for retailers. The software can take years to develop. Retailers that use glitch technology risk losing customers, defeating the purpose of their easy flowing ambitions. The technology costs can also be very expensive. For some retailers, it’s still a bit of a challenge to make the business case.
36
MBE BUSINESS MAGAZINE JANUARY 2022
W W W. M B E F O RYOU. C O M
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“We Have Big Ambitions”: How Willful’s Erin Bury Is Building an Industry for End-of-Life Planning
The CEO of Willful just secured funding from her pitch on Dragons' Den. Here, she tells CB how she made it happen.
CANADIANBUSINESS.COM Erin Bury and her husband, Kevin Oulds, launched Willful in 2017, a digital estate planning start-up, after a family member unexpectedly died without a will. Now, their plan is to become the go-to resource for all end-of-life planning in Canada.
everything else in our lives, and we just didn’t see anything
I worked at my first start-up in 2008, but I’m not a born
what happens if you die without a will? Unless you’ve
entrepreneur; I don’t have a ton of ideas. Kevin, my husband,
experienced it personally, like we did, it doesn’t tend to be top
has always been the opposite—he’s the ideas guy. He would
of mind. So we started digitizing the will process.
comparable in the end-of-life space. That was the genesis—and this time I knew the idea would take off. You don’t really learn about estate planning in school, and it’s not something you typically talk about at the dinner table, but
constantly be pitching me and I would say, ‘Oh, that won’t work.’ But his uncle passed away unexpectedly in 2015, and
Kevin quit his job at a cement plant to work on the idea
he hadn’t prepared a lot of the end-of-life wishes that would
full-time. He raised about $100,000 from friends and family,
have been helpful to the family. So they were sitting around
hired a software developer to build out the platform, and
discussing if Uncle Dave wanted to be buried or cremated,
found estate lawyers to partner with to build out the legal
and wondering where the important papers were stored.
content. At the time, I was running a marketing agency that
Kevin said, ‘There’s got to be an easier way to compile this
worked with tech start-ups, so I invested and came on board
information so that families don’t have to sit around going
as an advisor. After working on the development of the
through what we’re going through.’
product for about six months, the company launched to the public in October 2017. I joined the company full-time in April
When he looked into the will and estate planning space, he
2019, and right away we hired our first full-time employee, our
found that it’s pretty antiquated: It was really dominated by
chief technology officer, who is still with the company today.
lawyers, in-person appointments and paperwork. We were using Wealthsimple, Airbnb and all of these digital tools to do W W W. M B E F O RYOU. C O M
MBE BUSINESS MAGAZINE JANUARY 2022
39
business valuation. This year felt like the right time because we had expanded into eight provinces and formed partnerships with brands like Allstate Insurance. We were also actively looking to raise funding, so it was kind of the perfect storm. We made a deal with Michele Romanow, who makes the most sense for us since she is a digitally focused ‘Dragon.’ While we didn’t end up doing the deal that we made on TV, we ended up raising a $750,000 convertible debt round. A lot of deals from the show don’t go through, so we’re very happy to say that we did a deal on the Den and Michele is now an investor. We’re super happy to have her along for the ride. I think the biggest opportunity for us is wills becoming fully digital [documents]. On December 1, 2021, B.C. became the first province in Canada to allow for the electronic signing of wills and online storage of wills. In every other province, you still have to print a will, sign it on Our biggest focus over the past four years of building Willful
paper and store a physical copy. We just launched a partner-
has been education: Half of my job is educating people about
ship with DocuSign and a pilot program for digital wills in B.C.
wills through speaking engagements, media interviews and
We’re hopeful that other provinces, like Ontario, will follow
content on our platforms, like videos on our YouTube channel.
suit. We really want to be the leader when it comes to fully
The other half is, once people decide that they want a will,
digital wills in Canada, but not just wills—other digital
then making Willful the obvious choice. We really want people
end-of-life planning products, like asset lists and funeral
to know that you don’t have to be old, rich and on the verge of
planning. We have big ambitions for becoming the first
death to need a will. It’s really one of those things, like life
consumer brand that’s synonymous with end-of-life planning
insurance, that you put in place as soon as you have people
in Canada. Wills, to us, are really just the start.
that rely on you. The earlier you have it in place, the better off your family is if the unexpected happens. And I think COVID proved that the unexpected can happen anytime. “You don’t have to be old, rich and on the verge of death to need a will” As entrepreneurs, Kevin and I watched Dragons’ Den. Applying for the show was something that was always in the back of our minds, but you don’t want to go on until you actually have the metrics and the success to back up your
40
MBE BUSINESS MAGAZINE JANUARY 2022
W W W. M B E F O RYOU. C O M
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Key Reasons
Why Philanthropy Is A Necessity For Entrepreneurial Goals DMM DEPARTMENT MB Enterprises
Entrepreneurial goals and targets are a necessity to attain
just talking about common people, but the entrepreneurs and
looking at the magnitude of business and stakeholders
wealthy business owners. One of the most important &
associated with it. The number of people associated with a
reliable members of the society, i.e. the business class.
business is highly dependent on the business growth every year. While all this is true nobody can deny the fact that how
BUSINESS IS NOT ONLY ABOUT MAKING MONEY:
philanthropy is so much linked up with entrepreneurial goals.
It’s not just only about making money and dealing in massive
This has a lot to do with the sustainable developments
profits, but also being a thinker out of the box. Making a
involved in a business and CSR, i.e. Corporate Social
goodwill or a good name in the society is always a profitable
Responsibility elements required.
scenario. A goodwill is something intangible, can never be seen, but in business terms it’s an image, and in branding it is
We all are well aware of the famous saying, ‘Charity begins at
known as a ‘Brand Image’. An individual identity or a name
home’ something not to do with charity, but with the fact that
that counts & holds many key significances.
everything starts from you. Similarly, in a quest to earn and learn and make money from money, it’s important indeed to
As part of the CSR or Corporate Social Responsibility goals,
serve the people and society via philanthropy. An act of
it is your right to invest or make key investments when it
goodness and kindness that highlights your goals more
matters the most. Yes, we are talking about key sustainable
clearly and your agendas intellectually in the eyes of people.
decisions taken at the right time while reaching the sustainable agendas at the same time. For entrepreneurs the philan-
One of the richest people in the world, i.e. the most success-
thropy shows the good side of the business man and his
ful businessmen are all philanthropists and people who run
ideas to help people while he makes a big empire. What more
charities for many sustainable reasons. To name a few, Bill
can he do for the society and the degree or extent to which
Gates, the owner of Microsoft, Warren Buffett, CEO of
an entrepreneur can achieve both his entrepreneurial as well
Berkshire Hathaway and many more who have made a quick
as CSR agendas. Philanthropy gives an entrepreneur
and sustainable name in the industry just because of their
satisfaction and a collective thinking for goals attainment.
business goals. Engaging in activities related to Philanthropy and humanitarianism is indeed an act that helps the society
How philanthropy helps apart from business goals is as
prosper and survive in times of financial crisis. It shows the
follows;
amount of intensity associated with business man & entrepreneurs to help others with a humanitarian cause. We are not
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MBE BUSINESS MAGAZINE JANUARY 2022
W W W. M B E F O RYOU. C O M
1. GIVING WITHOUT EXPECTATIONS:
whether they are your problems or issues linked with you
Entrepreneurs are rich and brilliant people and they are
indirectly, but someone else’s problem. They can also be your
bound to do things without expectations. The potential to give
employees’ problems that needs to be addressed, while you
without any expectations also shows the strength of the
have a decent know-how of the employee retention
business and how sustainable it is. It also creates a positive
strategies.
mindset and being consistent in giving always proves good for the name. The positive outcome shows in personal and
4. SOME LESSONS ARE NOT FOUND IN TEXT BOOKS:
professional life of an entrepreneur. Thus, the goodwill
There are some key lessons of practical life and business that
created is always a bonus not only for business goals of an
are not found in text books. Being a philanthropist is one of
entrepreneur, but also for the sake of the name he creates in
them, as it makes you more empathetic and expands your
the market.
thinking. At the same time widens your perspective as these are skills that really widens your vision and scope. As an
2. HELPS IN CREATING A NETWORK:
entrepreneur, it develops in you more skills to invest and not
Networking is always the way forward for business people as
expect profitability.
it trains the mind of an entrepreneur to work with many people of different kind. The network or community always
Ironically, as an entrepreneur you have to be aware of profits
helps as creating a network means you are a practical
as well as losses at the same time, anything can happen.
entrepreneur always looking for links that matters. Thus,
Philanthropy makes you expect less and be more practical as
philanthropy is something that really helps people create a
a business man as something that has to go will definitely go.
network of friends, Co-workers and stakeholders that can be really helpful for future reliance.
3. ENHANCES YOUR PROBLEM SOLVING SKILLS: As an entrepreneur, you have a defined agenda set in mind and you know well how to make use of your problem solving skills. Philanthropy enhances these skills of problem solving W W W. M B E F O RYOU. C O M
MBE BUSINESS MAGAZINE JANUARY 2022
43
LOGISTICS CHALLENGES FACED BY CANADIAN SUPPLY CHAINS DMM DEPARTMENT MB Enterprises
The Canadian supply chain has been
losses attached to supply chain and
and cost of a supply chain activity
since some years facing logistics
operations. Another challenge
and finally what it costs to the
challenges that can be a cause of
attached to supply chain is the
consumer. Thus, the challenges are
huge hindrance in supply chain
environmental issue that is indeed a
directly linked up with the customer
activities. These challenges are
cause of massive concern for the
satisfaction aspects.
heavily related to supply chain
suppliers.
operations, work force, and weather
The following are some of the key
being the top three. Weather
Involvement of people in the supply
challenges that are witnessed in a
conditions in Canada, i.e. all over the
chain, i.e. finding the right talent is
supply chain. They are as follows;
country are mostly cold, especially in
itself one of the biggest challenges in
the winter season. This is a huge
Canada. This is a primary concern
1. THE INVOLVEMENT OF BIG DATA:
hindrance and a massive cause of
mainly due to the time factor as
The involvement of big data in supply
supply chain issues and becomes a
supply chain is all linked up heavily
chain management is a norm. This is
challenge especially when the
with time and timeliness. Whether its
particularly true in a tech driven world
country is all covered in snow.
Amazon supply chain delivering
where data and analytics play a
Unexpected weather can change
home deliveries from their warehouse
massive role in making huge supply
many things dynamically and can be
or a Walmart supply chain that
chain operations extra efficient. This
a cause of changes in the supply
demands success with time and
is thanks to Real-time analytics as
chain activities. Thus, it becomes a
money factor. With the passage of
customers want to keep a track of
cause of contingency planning that
time, i.e. an interval of few hours or
their purchases. In fact they have
becomes necessary to avoid the
even minutes, can change the value
pushed in the past and continue to
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MBE BUSINESS MAGAZINE JANUARY 2022
W W W. M B E F O RYOU. C O M
push for more efforts for a highly transparent tracking of the
Another key aspect to take care of is the contingency when
deliveries.
planning the shipping routes. This is known as contingency or a ‘back-up plan’ in technical terms and is highly necessary
While it holds so many benefits and advantages, there are
to avoid any weather disruptions or troubling weather.
some negatives or challenges that are associated with big
Adapting to the situation accordingly becomes a necessity as
data. For example, the shippers and receivers must now
there is very less one can do during extreme weather
constantly track and enter data to update the exact location
conditions.
of freights. Other challenges also includes training employees to perform this act of updating information regularly.
3. IMPORTANCE OF FINDING THE RIGHT TALENT
Apart from this purchasing the necessary equipment that is
Finding the right talent in the supply chain and operations
needed to perform these acts effectively and efficiently.
industry is the biggest key. More importantly, as customer satisfaction is highly wanted and it has a huge dependency
2. WEATHER CHALLENGES:
on finding the right talent. This is especially true for the
In a massive country like Canada, the weather challenges
supply chain managers as companies need supply chain
are a huge challenge. This is especially true with the
managers with a good understanding of different processes
unexpected weather challenges as winter challenges also
in the company that governs their supply chains.
includes snow fall and hindrances in supply chain activities due to consistent and constant snow.
It is also mandatory for the companies to maintain good relationships with the suppliers and the partners. This is
Weather tracking is an important functionality that any
indeed a massive need as more and more companies are
logistics company should take care of as they must have the
now turning towards the concept of private labelling. Another
knowledge and updates of weather forecasts. This is
key area that is looked for effective supply chain managers
especially true in the areas that cover the routes their
are the interpersonal skills. Necessarily, without the interper-
shipments will soon be taking. Having a trust on the logistics
sonal skills the ability to adapt to the processes of other
business that excel in the anticipation of the weather
companies and stakeholders can become challenging.
challenges is always a bonus point. Importantly, as the
Hence, if the managers lack interpersonal skills they are
sellers can be assured with peace of mind that their products
bound to fail as good managers.
EMPLOYEE EMPOWERMENT’
will be delivered to the destination in timeliness, regardless
of the weather. The anticipation really counts as it is indeed a huge factor in determining how the weather is going to play soon.
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45
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MEDITATION & THE POWER OF MINDFULLNESS FOR REDUCING MENTAL STRESS DMM DEPARTMENT MB Enterprises
Meditation holds many benefits that
patterns in much better and aligned
while you breathe-in and breathe-out.
are good for the mind as well as for
ways.
Set yourself a timer for at least 15-20
the rest of the body. Especially, if you
minutes while you sit in a quiet place
are tired and needs to relax for a
Your brain controls all the activities
and start thinking. Your brain is truly a
better night’s sleep. It is the habitual
that you do every day and this is in
powerful and an effective tool that
process of training your mind in order
addition to the way it controls your
you can use to achieve your targets
to focus and redirect your thought
whole body. It really helps in reducing
more eagerly and effectively. Use
process. The popularity is increasing
mental stress and make your mind
your brain in time of meditation to
on every passing day as more people
peaceful and your thoughts more
relax and how can you achieve what
tend to discover its many health
refined. Sitting in the posture of
you want from life.
benefits. Simply aligns your thought
meditation and your eyes closed Meditation helps you make your subconscious mind much stronger and make you say again and again, ‘That you can do what you have in mind’. It helps you realize that your vision and your goals are bigger than anything for you. You should in all possible ways know what you want from life, but you should meditate
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hard to bring out the magic of success from your own mind.
improvements in attention and clarity of thinking may also
Make yourself believe that your mental barriers are not big
help keep your mind young and energetic.
enough for you and you can achieve anything. Health benefits of meditation;
While fighting the normal age-related memory loss, meditation can partially also improve memory in patients with
1. REDUCES STRESS:
dementia. A very common mental health issue that originates
Stress reduction is the most common reason why meditation
from Alzheimer’s disease and is a form of partial or full
is used all over the world to bring the mind to peace. The
memory loss.
mental and physical stress can cause the stress levels to increase the stress hormone known as ‘Cortisol’. This is
3. HELPS IN IMPROVING THE CONCENTRATION LEVELS.
dangerous hormone and can have many harmful effects of
Meditation and its various styles have all over the world
stress. Thus, causing sleep problems, promoting depression,
helped people improve their concentration levels and mental
increased blood pressure and fatigue. According to a study
alertness. An alert and attentive mind is the fulcrum of your
that lasted for 2- 2.5 months in Canada, a meditation style
thoughts every day, and helps you trigger your goals while
known as ‘mindfulness meditation’ reduced the inflammation
you chase them like a Cheetah. An average concentration
response caused by stress. Meditation for mindfulness is the
time for an average mind is 50-55 mins, however with
best way that a mind is diverted to a peaceful mental state
meditation it can increase to few minutes. Meditation helps
and enriches the power of subconscious. Also makes the
your attentiveness and focus to much higher levels, whether
thought process and reasoning more powerful and more
you are driving to work, or working on your next project as a
positive.
newly assigned project manager.
2. REDUCES AGE-RELATED MEMORY LOSS:
A study conducted on meditation showed that people who
Meditation, especially meditation for mindfulness reduces the
regularly practiced meditation performed better on a visual
age-related problems that are most associated with memory
task. Furthermore, they had a great attention span than
loss. This problem in terms of medical is known as ‘Amnesia’
those without any meditation experience. Meditation for a
and is found commonly in people after the age of 55-60. This
small amount of time everyday is much better than doing it
differs demographically from one place to another, more
for 2-3 days in a week. Another vital study on meditation also
importantly from one country to another country. Bringing
showed that meditating for at least 12-13 mins per day enhanced attention and memory after 2 months. Having said that, its consistency that is the key while you meditate.
4. MEDITATION HELPS IN GENERATING KINDNESS: The necessity to be kind and to overcome your evil thoughts and sentiments can become important for you. Metta, a kind of meditation is also known as loving-kindness meditation begins with the developing of kind thoughts and releasing negative energy. It also helps in increasing the people’s compassion and kindness towards people while thinking positive. All in all, helps you be more positive and thankful towards the blessings of God, by thoughts and words. The study also claims that the higher amount of time people spent in ‘Metta Meditation’ practice the more positive feelings they experienced.
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49
TOPBENEFITS
RMA/MBBP CANADA WWW.RMACANADA.COM
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Pay stubs, cheques and office supplies. 50% discount on first purchase
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Deluxe Nebs
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Drug Plan
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Home, Auto, Health, Dental and Life Insurance
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e-Shipper
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Cineplex Discount
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Northern Financial Group
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Real Estate
15.
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Choice Hotels
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Avis Preferred Services
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Travel & Tours
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Budget
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Immigration Services
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MBE Technologies
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Mortgage /Business Loans
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Credit Counseling
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MBE Software Solution
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Weston Bakeries
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South Cove Foods LP.
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Canadian Corporate Legal Services
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Legal Services
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51
Purchasing a Pre-Construction Home or Condo! SYED HASSAN Royal Le-Page, Royal Brokers
As we all know, purchasing a property is one of the most
many options amongst many more to choose from.
important decisions in one’s life. In a property purchase we always have two options, (a) either Resale or (b)
• Ample time to get things in order inclusive of moving,
New/Pre-construction property.
arranging financing and other related matters.
Today I will try to pass on my experience & advice to you on a Pre-construction purchase of home/condo.
• Know what you are getting.
There are Advantages and Disadvantages attached to a Pre-construction Purchase. Let’s go into detail:
Disadvantages • Depending upon when you move in, new construction sites
ADVANTAGES
can remain under construction for up to two years after you
• A brand new, never lived in place.
move in resulting in unpaved roads, worker visits and revisits from different trades and the continual noise of construction
• No maintenance issues for the next couple of years.
workers and machines. • Generally, new home sites are far from established
• Under Tarion Warranty.
neighborhoods which could result in lack of schooling options, shopping and amenities.
• Location of your selection. • Huge down payments or deposits are required which could • Options include: Size, layout, exposure, builder, upgrades,
range easily to 20% of your purchase price before closing.
colours, appliances, kitchen cabinets, flooring, carpets, electrical, plumbing and lighting fixtures are some of the
• Generally, builders offer standard finishes when furnishing a home. Any upgrades can cost anywhere from $25,000 to $50,000. This will include the kitchen, hardwood flooring, appliances, granite countertops, paint, height of the ceiling, stone, brick or stucco exterior, tiles, fireplace, lighting fixtures, CAC and CVAC etc. The price of the upgrades usually result in an increase of the initial purchase price. • Closing costs can also be a major factor. A number of hidden and fine print charges appear at the time of closing under the name of - Development Charges and Levies. This can easily range from $25,000 to $40,000. • Sometimes, at the time of closing, a client can experience a
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ment charges and different levies clients have to pay at the time of closing. Capping it is a good idea. • Assignment clause in the agreement: This clause gives you flexibility to use other names or sell the property before closing. • Use a lawyer to review your agreement. • Lease during occupancy: For a Condo, it’s an important clause to be in agreement so that the client can lease the property during the occupancy period. • Try to get some Décor dollars from the builder: It helps to avoid the extra burden when negotiating upgrades. difference in bank appraisal and actual price. This will result in clients paying a difference from their pocket. It can happen
• Tarion closing dates; know the options the builder has to
due to many factors, but is very common when the real
extend closing dates so that the client can plan accordingly.
estate market swings up or down between booking and closing timing. • Some issues clients will be faced with when moving in,
Author: Syed Hassan, Broker, Royal Lepage Exceptional
include: an unfinished basement, backyard is not sodded, no
Professional and Educational Background
fencing and driveway is not paved etc.
B.Sc. Electrical Engineer, Real Estate Broker, Financial Advisor, IQCS Certified Lead Auditor & Consultant for ISO
• One of the most important factors for the client to consider -
Management and Environmental Standards, Certified Total
If the client is selling an existing property to purchase a new
Quality Manager.
one and relying on the money from the sale of the existing house, the client can experience problems and pressures
Professional Experience and Affiliations
due to any change in the real estate market. The client has
MB Group of companies, Royal Le-Page Exceptional, Royal
made the decision to buy a new home based on the project-
Brokers, American Express Bank of Canada, Budget Rent a
ed price of their existing home. Any downward shift in market
Car, Moody’s, SGS, PIQC.
conditions could lead to your existing home not selling quickly or not getting the price that you thought you were getting.
Key points to look at before you finalize a Pre-construction House/Condo • Location: Existing Challenges and Future projection of the location. • Builder: Reputation, maturity and experience of the builder. These factors could lead to a host of problems and surprises down the road. • Cost upgrades: Evaluate how much you have to spend of your own money. Most of the time, extra upgrades are not included in the purchase price • Closing costs: One of the biggest factors include develop-
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Improve Your Time Management With Time Blocking ENTREPRENEUR.COM Are you having trouble managing your time so that you can get more done during the day?
Time blocking is effective because, unlike an open-ended
Well, you’re not alone in that circumstance. And now that the
rather than worrying about everything at once. As a result,
holidays are here, you’ve really gotta hustle.
you won’t have to waste more time deciding which activity to
to-do list, it allows you to focus on one single activity at a time
begin with. But how do you get the most of this technique? Blocking time is a challenge that many of us experience
Let’s dive into some techniques to maximize your output and
regularly. Failure to effectively manage your time can be a
get the best out of your precious time.
significant source of anxiety. The good news is that there are techniques to deal with this circumstance and lower your
1. Make a list of your tasks and prioritize them.
stress levels.
If you genuinely want the time-blocking strategy to function, you must prioritize your tasks first. This is because the
When this happens, it’s easier to focus on your task without
primary goal of employing this method is to improve time
being distracted, and you’ll be more productive. This boosts
management. Which means you won’t have to waste time
your productivity and allows you to complete more tasks. It’s
deciding which one to tackle first.
also a fantastic method to strike a work-life balance, which is critical for your mental and physical health. So, how do you
And this is when prioritization comes into play. You can
better manage your time to achieve more significant results?
determine which chores in your calendar require greater attention by recognizing the key ones. Putting these duties in
Using the time blocking strategy is the best way to address
the middle of your day is a wonderful usual method to handle
this topic. So let’s look at how to use time blocking to get the
them. For other people, prime time could be different. Your
most out of it. But first, let’s define time blocking in order to
prime hour is when you feel most productive during the day to
gain a better understanding.
accomplish your tasks efficiently.
What Is Time Blocking and How Does It Work?
You become more efficient when you feel more productive. As
Time blocking is the process of arranging your day’s schedule
a result, focusing on your most important chores at this time
ahead of time by allocating specific tasks and obligations to
can help you complete them more quickly.
each hour of the day. It’s similar to making a to-do list, except you know exactly when to do what. As a result, it’s a more
2. Make a copy of your schedule
focused type of to-do list that works wonders for getting
Don’t put this off. Another crucial suggestion for making the
things done more efficiently.
time blocking strategy work is to create a daily blueprint. With
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the advancement of technology, you may be tempted to make
lesser duties. Whenever you have to spend your most critical
your calendar using online apps and tools and then consult it
time on a less critical duty you’ll screw yourself over. This can
on your phone or computer.
have a negative impact on your productivity and hinder you from completing your tasks. As a result, no matter how tiny or
However, if you truly want to increase your productivity, print
large any activity is, make sure you schedule time for it
your schedule and set that schedule right in front of you on
separately.
your desk. There are two advantages in doing so. To begin with, every time you look at this plan, you’ll be reminded of
Whether you work in an office or are a home-based entrepre-
the duties at hand and encouraged to do them.
neur, you need a time management strategy to achieve your objectives. Time blocking is one of the most effective methods
Second, you can manually strike them out once you’ve done
you can use.
your duties. This will offer you a sense of success and achievement, and you will be more motivated to keep working
No time for slackers
until you’ve completed marking all of your tasks as accom-
The main point is to just begin on a journey of finding ways to
plished.
become more focused and be able to see gains in accomplishing more on your workload. Time-blocking works well for
3. Make time for minor tasks as well
many people and it’s easy to tweak to fit what you and your
You may not think it is necessary to schedule time for trivial
schedule need.
tasks. Unfortunately, this is a common blunder that most of us commit on daily basis without knowing. If you don’t set aside
A few optimistic souls hoped that the post-pandemic world
time for the less essential chores, you’ll end up using the time
would allow for more slacking off. But that isn’t the case.
set aside for the major jobs to finish the smaller ones.
Today’s hectic lifestyle and business culture demands not any less but more and more focus. Wool gatherers are still waiting
Most have faced the consequence of being forced to make
for their day to come.
sacrifices in your daily routine in order to complete your
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New Year’s Day In Canada Along With Historical & Global Values
DMM DEPARTMENT MB Enterprises
The New Year’s Day or 1st January is the 1st Day of the
that is taking place in almost all of Canada. Also, it is declared
Gregorian calendar as it is the one followed by most of the
as a good omen as snow brings all the good things to where
countries globally. It is followed internationally in form of
it takes place, especially in the season of Christmas and New
holidays all over the world & yet another start to the year that
Year. Western values are attached to this year, big time as
comprises of 365 days. Geographically speaking, the world
they consider it a refresh button in one’s life, even though a
takes one complete orbit around the sun, i.e. it finishes from
person has passed one complete year of his/her life. For the
where it started initially. However, while speaking in terms of
most ambitious, the New Year’s resolutions holds determining
motivational values, it is the start of a new year bringing with
values in terms of the goals analysis and what they need to
it new challenges and opportunities.
achieve for a better and sustainable future.
The global significance is paramount indeed as in the most
HISTORY THAT RELATES TO THE NEW YEAR’S DAY:
countries of the world the Gregorian calendar is followed
Just the way history is associated to every day, the New
according to which 1st January is marked as the 1st day of
Year’s Day is marked in history as a very important day. Its
the year. Celebrations, parties, gatherings, pictures & family
significance in many countries is marked in form of massive
get-togethers are a norm on this prestigious day which is
shopping discounts & New Year deals that you would adore
historical in terms of emotional as well as cultural values. In
as a shopper who is always looking for new things in their
Canada as well, the day is celebrated with huge passion
shopping list. Not only that, for the people working on an
while in most parts of the country it is winter and snow fall
hourly basis, it’s a day where you can earn double time as
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most of the people are on holidays. However, there are still
you want in life. Especially, true as your body is the most vital
few who love to work on that day, just to get that extra mile for
organism that relates to your mind and your soul.
their life journey. It’s a day of enjoyment and family meetings the Canadians. Love is the ultimate feeling that binds people
WHAT GOOD THINGS CAN WE LEARN FROM THE PAST YEAR?
together on this day as well, as they promise to stay with
The past year, since it will pass in a matter of time from 31st
each other in the upcoming year as well.
December jumping on to 1st Jan is worthwhile enough or
with omen of love and faithfulness always making it a day for
not? An analysis of the milestones that you have attained in Surprisingly, the day was observed initially on the 15th of
life is important as your strength is to keep looking for fresh
March in the old Roman calendar. However, the start of the
resolutions every year. On top of this, what are the good
New Year was fixed at 1st January in 153 BCE by two Roman
things you have learned? However, being an optimist it’s a
consuls. Hence, the month was named as Janus after the
necessity to stick to what you have planned for the next year.
name of the Roman god of doors and gates. Janus had two faces, one facing forward and one looking back a fitting name
As motivation is the key, just have a good thought of what you
for the month at the start of the New Year. Interestingly, most
have attained and how could you have achieved better
countries in Western Europe had officially adopted January
results. Your new year’s resolution shouldn’t only be based on
1st as New Year’s Day even before they adopted the Gregori-
activities of self-improvement & achieving business
an calendar.
milestones only. But, to attain something good for the society
THE NEW YEAR’S RESOLUTIONS – ‘MOTIVATION IS KEY TO SUCCESS’:
in terms of moral and social values. Charity begins at Home, however, it’s up to you how well you can adapt to the challenges of New Year.
A New Year’s resolution is the most vital list of things that one can aim to do while stepping into the next year. It’s in fact the things that are attached to your plans for the New Year and how will you be progressing along. The passing year has passed now, and what are the things that you can learn from the year that has passed? Furthermore, how well can you transform the New Year for your goals? What role does courage and optimism plays in your life, while you plan ahead for your own business or for your health goals? Apart from this, your career plans and opportunities that are key for you in terms of future achievements. How can you design a new diet plan or an exercise plan that will suit your needs to burn the extra kilos in your body? Something that might be necessary for you to get to where
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Useful Tips
For The Sake Of Employee Training On New POS Systems
DMM DEPARTMENT MB Enterprises
The employee training for new POS systems needs some key
managers before they train their employees to effectively use
tips apart from the useful understanding that POS systems
the POS systems. It is necessary to note down all the
provide. The advancements in POS systems and the new
features that are included in the software. As an example we
developments in POS demands employee training at the
can say that a modern POS system may include customiza-
maximum level. Employee needs to know how to deal with
ble digital signage, the payment processing features, and
POS errors and they should have a good command on the
finally the incentive programs.
different POS functionalities that differ from one POS machine to another.
A good enough examination will definitely help the managers or the supervisors know well how they can train their employ-
It is indeed a celebration in the point of Sale as being the new
ees. Thus, for fast, easy and most effective use of the POS
revolution in fast and secure payments. The time factor
systems.
associated with the POS payments is the most ideal thing for customer foot traffic. This is something which POS systems
Just like it adds two and two to make four. It is ironic that the
controls easily while depending on how to deal with different
managers deliver their best to employees so that POS
case scenarios.
systems are operated with equally good intelligence &
1. EXAMINE THE POS SYSTEMS: A useful examination of the POS tool is a necessity for the
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MBE BUSINESS MAGAZINE JANUARY 2022
attentiveness. In the examination process it’s the role of the management to look out for some weaknesses in POS functionalities.
W W W. M B E F O RYOU. C O M
2. PROVISION OF HANDS-ON TRAINING:
making useful evaluations of the employee performances.
This is the responsibility of the providers who will offer
This is evaluation of the employees after the POS training to
instructions and the training videos for the sake of demonstra-
evaluate how staff operates the POS system. This strategy
tion to operate the POS system. This hands-on training can
should benefit business owners identify employees that are
be a highly effective way for the employees to learn.
good in using POS systems effectively. At the same time the management or business owners can identify the mistakes
A provision of hands-on training to employees will also
that are commonly made by the employees while they do
effectively minimize the instances of the customer frustration
their POS training.
as well as long checkout lines and lost sales.
3. CONSIDERATION OF THE PERSONALIZED TRAINING PROGRAMS:
5. COMPILATIONS OF EMPLOYEE FEEDBACK: The compilations of the employee feedback is always very useful while training employees in the company in future. This
The personalized training programs are the most useful
will not only allow the business owners to discover the
strategy in employee POS training. It is the psychology of
potential problems in the POS systems. At the same time it
professional people that they learn best while using different
will give them insights into how the POS systems can be
methods. Therefore, a one-size fits-all approach might not be
more innovative.
the best as different strategy for every individual might suit the retail environment needs. For some employees there are
Collecting the feedback always creates a positive work
preferences related to group strategies while for others the
environment and motivates employees to learn more about
one-on-one sessions are best suited and regarded.
the use of POS systems. It also makes the staff feel that their opinions are valued.
4. AN EVAUATION OF THE EMPLOYEE PERFORMANCE: A useful tip or a strategy while during the POS training is
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59
WAYS IN WHICH THE POS SOFTWARE CAN IMPROVE YOUR CUSTOMER SERVICE EXPERIENCE DMM DEPARTMENT MB Enterprises
The POS software plays a key role in
money the customers owe, but their
makes transactions a lot faster with
improving the customer service
usage has grown more than that in
far fewer errors. Obviously, something
experience. In fact, the role of
terms of the key functionalities.
that makes customer happy and they
software is improving every day as
always prefer to come back time and
the use of POS systems is getting
How POS software in these modern
more frequent & being more techno-
days can improve your customer
logically advanced. If one can
service experience.
remember that the only type of POS
again.
A COMPREHENSIVE CUSTOMER FEEDBACK SYSTEM:
MAKING FAST & IMPROVED TRANSACTIONS:
The POS software these days are
register. However, the modern POS systems are more technologically
POS software these days are
customer feedback system. The
advanced while utilizing the wireless
designed for fast & improved transac-
positive feedback lets you know the
communications, and iPhones,
tions which automatically improves
things as a retailer you are doing
tablets and other mobile devices.
the customer service experience.
right. While on the other hand, the
Choosing the right POS system for
Nobody likes spending time in long
negatives shows the things where
your business is a key decision taken
queues, hence to resolve this retail
there is little or big room for improve-
by the business owners these days.
issue the best thing is that you need
ment. What customer thinks about
Mainly, as POS systems are not just
a good POS system. The integrated
your retail store, things regards to the
to tell the customers how much
barcode scanning automatically
shopping experience and finally the
system a business had was a cash
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MBE BUSINESS MAGAZINE JANUARY 2022
designed with a highly improved
W W W. M B E F O RYOU. C O M
POS payment systems along with its vital use is best
provided in store, the e-mail receipt is the best second option
analyzed and acknowledged through a comprehensive
for in-store or online shopping both.
customer feedback system. A huge option provided through POS software as e-mail
GIVING CUSTOMERS A GOOD VARIETY OF PAYMENT OPTIONS:
receipts not only helps the customer in claiming some
Most customers in the shopping industry don’t like to deal
shopping experience. However, but the e-mail receipts are
with the companies with little or minimum payment options.
always beneficial for the customers if they lose their original
As we know well that most people don’t even carry cash
receipt which they had taken in-store at the time of purchase.
these days. Yes, this is according to recent market surveys,
E-mail receipts always helps in making a customer experi-
people prefer cashless transactions, i.e. mainly through the
ence, a relishing one. Apart from this, it dynamically helps in
use of debit or credit cards. It is necessary for the business
making good relationships with the customers. Thus,
that they accept a few different payment methods which
automatically improving the customer retention which is
includes cash, credit cards, checks, gift cards, etc.
always necessary in improved customer relationships. The
product back or in-case if they are not satisfied with the
role of the POS software is remarkable in form of the key A variety in payment options is always obviously is a good
details that are printed on the receipt for future referencing.
upbringing for the business in terms of its marketing and growth prospects. As far as customer experience is concerned it always gives the customers the extra options to pay for their shopping.
E-MAIL RECEIPTS: For the sake of customer records & a record of their shopping for better management of their budget, the software releases instant e-mail receipts. Apart from the receipt
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horoscopes
janaury 2022 capricorn Capricorn - 2022 is the year you've been waiting for! December 22 – January 19
As it does every year, you can look forward to the sun
Your home planet Saturn is one of the most powerful of the
it’s been a while since you let loose, your birthday month is a
outer planets, Capricorn, and 2022 begins with a harmoni-
great time to schedule a little downtime to really celebrate
ous union with airy Aquarius. There is a focus now on being
your solar return. Because it falls around the same time as a
part of a group—of the collective world order—and now is
couple major holidays, you should be able to take some
the perfect time for you to network and connect with others
vacation time and use it to renew and replenish your energy.
who have different visions and opinions.
Use this month to broaden your social circle as well, and
visiting your hardworking sign near the end of December. If
show people that there’s more to you than your “all work, no Saturn in Aquarius brings people together, but it can also
play” serious rep!
cause you to look at your relationships (both professional and personal) and get rid of the connections that no longer
With your ruler Saturn partnered with original-thinker
serve a purpose. This can be a rather aloof energy, allowing
Aquarius all year, this can be a great time to strengthen your
you to part ways with little sentimentality attached to the
relationship. This transit brings people together to reach
goodbye. New relationships started during this transit will
beyond each individual’s capabilities, and you should be
rely on a solid foundation of friendship and respect and may
working very well as a team by uniting and blending each of
or may not turn into romance.
your own unique talents. Because you most likely started your romance as a platonic friendship, you’ve built your
When Saturn retrograde occurs between the beginning of
relationship on a very solid foundation, which can take you
June and the end of October, this free-thinking cycle gives
through any difficult, stressful times your partnership
you a chance to slow down and balance the energies in the
encounters this year. A Venus-Saturn conjunction at the end
various parts of your life. This is a great time to journal more,
of March could test your relationship with emotional or
schedule time with a therapist, or meditate. Any activity that
physical distance, but a healthy bond will come out the other
helps you learn more about yourself and improve your
side stronger than it was before.
outlook is encouraged.
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Your sign doesn’t have a reputation as one of the most
be rewarded. If you haven’t, this will be your wake-up call to
romantic in the zodiac, but when loving Venus partners with
get started!
emotional water sign Cancer from mid-July to mid-August, you’re a lot more nurturing, domestic, and relationship
And if you’re looking for a job during the Mars-Capricorn
focused. You give and accept affection more easily now,
transit, expect to see a lot of opportunities cross your path,
which improves things on both an emotional and physical
especially when you’re willing to take the initiative. Letting
level. Indulge your inevitable sentimental moods during this
potential employers know that you’re ready to work long
transit by looking at old pictures together or recalling memo-
hours and make your job the top priority in your life gives you
ries like the day you first met.
a huge advantage over your competition. You know you can back up your words with action, so don’t be shy about asking
With your ruling planet Saturn driving your goals and motiva-
for what you’re worth. If you aren’t offered a comprehensive
tion, its position in Aquarius all year gives you a little less
salary package, go somewhere that will value you.
control but offers a whole lot more freedom to explore innovative and experimental thoughts and ideas related to your career. Networking will be very important as well, and you might have to do a little more schmoozing than you’re used to. Luckily, you’re better at it now than normal because Aquarius lends a friendliness to your demeanor that isn’t always there. Rely on friends and business associates to help you get your foot in the door of some really great career opportunities this year. Aggressive Mars also pairs up with your ambitious sign at the end of January for about six weeks, which should help boost your earning potential. If you’ve been working hard, you will
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REASONS WHY CUSTOMERS WILL PREFER ONLINE GROCERY SHOPPING DMM DEPARTMENT MB Enterprises
The future of customer experience
afford to pop-in the store for few
famous since last five years. In U.K
and customer engagement holds vital
grocery items. There are other
online sales accounts for only around
and distinguished values regards to
reasons as well that customers prefer
5% of the sector’s revenues. Thus, no
online grocery shopping. A trend that
online shopping like saving some
one can doubt the retail supply chain
is common these days in Canada as
dollars of fuel and others like being at
power of most famous brands in the
online grocery shopping is far easier
home as they love to stay at home.
United Kingdom, example Tesco and
and convenient than shopping
However, there are reasons that
Morrison’s. Same is the case in
in-store. For some people this
online shopping is still at the develop-
Canada, but trends are changing at a
statement might not be that true,
ment stage in many places while
much faster rate as Canada is a huge
mainly as they prefer to satisfy their
earning only a marginal share of the
country with a lot more low popula-
needs and shop in-store than order
sales revenue.
tion density as compared to United
via online shopping. But, it’s the most
Kingdom.
convenient format in shopping and
If we discuss some key facts regards
the most reliable one when you can’t
to the U.K where it has been very
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MBE BUSINESS MAGAZINE JANUARY 2022
With the amount of online options W W W. M B E F O RYOU. C O M
that are expanding constantly, the share of online sales in the
with many key advantages. At the same time it also imposes
world could well increase in the future. This is especially true
restrictions on them in terms of the time-frame availability. It
as online grocery satisfies a large number of consumer
also helps the customers plan ahead their food shopping from
requirements.
order to delivery so that it submerges in their daily routine.
Reasons why customers will prefer online grocery shopping
3. HOME DELIVERY- ‘RELIABLE & FAST’:
options are listed as follows;
Online grocery offers home delivery options that are reliable & fast in terms of the deliverables. The home delivery service option which many food retailers offer to their valuable custom-
1. SAVES TIMES TO A HUGE EXTENT:
ers, can save the eager customers’ more than just time. Also
It saves time to a huge extent as it’s a universal fact that ‘time
the struggle to carry the shopping with heavy shopping bags is
is a precious good’. For some people, especially at few times
indeed a struggle that you can easily avoid.
in-store grocery shopping including driving to the store, finding the suitable parking and waiting in line at checkout can be
A huge advantage especially for old age people and those with
highly time consuming. They would prefer to do that but only in
disabilities as they can avoid the option of popping in-store for
their free times or during the weekends. However, when
shopping.
coupled with timely deliveries and user-friendly online offers, in contrast can really help to speed up the grocery shopping.
4. ATTRACTIVE DEALS & DISCOUNTS: The best part that is indeed an attraction in online grocery
2. FLEXIBILITY- ‘A KEY ELEMENT’:
shopping are attractive deals and useful discounts. As
Flexibility is a key element and something that is admired by
compared grocery shopping is found to be much more
customers as it makes them more flexible in terms of the
expensive in-store than shopping online where you can
options. The in-store grocery shopping provides the consumers
definitely save some quids. Deals and discounts are a huge
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MBE BUSINESS MAGAZINE JANUARY 2022
65
norm simply as a large number of grocers are competing for
7. EXPERIENCE SPONTANEOUS SHOPPING:
online customers. Thus, the online offers can definitely be
You are sitting and relaxing on a beach, and suddenly you
lucrative and attractive for the penny pinchers apart from being
realize that your housemates need grocery as they will be
competitive.
home in an hour’s time. Obviously, you can order grocery
5. A LARGER VARIETY OF CHOICE: The online shopping for grocery definitely holds a larger variety
instantly and spontaneously just through your smartphone. Saves time for you to reach home and lets you know at the same time when your grocery will be at your place.
of choice for the customers. If you tend to look for products that are rare to find or if a local grocery store has limited storage
As part of customer engagement, spontaneous shopping is the
space. Obviously, the online grocery shopping manual is the
biggest advantage for online grocery shopping.
best way to deal with your current needs. Frankly speaking, for the sake of customers an online grocery store can fulfill even the most unusual requests and demands of customers.
6. NO CLOSING HOURS – ‘24/7 OPEN FOR CUSTOMERS’: Even though there are stores these days that are open 24/7 for the convenience of their customers. Still, they also need to be closed like on Sundays (open for limited time) and closed on public holidays. With the online grocery shopping the best part is there are no closing hours. You can order your favorite grocery on Christmas Day when all the stores in your town are closed. An option that can never be disregarded as it holds values of trust for the consumers. Most importantly, makes them more easy as they can prefer to relax on a holiday or if they are in need of some grocery on a public holiday.
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MBE BUSINESS MAGAZINE JANUARY 2022
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YOUR FIRST
CHOICE FOR PAYMENT
PROCESSING
On the site
Poynt
as low as $45 rent per month everything included
Mobile checkout
Virtual Account Swiper
$150 account activation Swiper purchase as low as $50 or rent $15/month.
Mobile Pay Plus
In Store:
Purchase for as low as $299 or Rent as low as $20
Tetra Move 5000
Tetra Desk 5000
as low as $35 rent per month with 3G, Wifi and Touch Screen
as low as $25 rent per month with Color and Touch Screen
Address: 104-100 Dynamic Drive, Toronto,ON M1V 5C4 Call: 1-866-667-1377 Email: pos@mbeforyou.com Web: pos.mbeforyou.com Fax: 1-866-204-6888
WHERE BENEFITS MEET REWARD
Earn Extra income with RMA & MBBP Referral Program
REAL ESTATE
POS
750
MBE GLOBAL is a software house and IT firm that specializes in providing financial technology solutions to enterprises and firms worldwide.
global.mbeforyou.com CASHWAVE KEY FEATURES “Highly customizable” “Detailed daily / weekly /monthly reporting” “Manage cash loading agents” “Manage investors and set up commissions” “ISO can manage unlimited no. of merchant account ATMs” “Secure login with the option to create additional users and set up access controls on ISO level”
Contact Us: 1-866-667-1377
“Area management features”
global@mbeforyou.com
100
PERSONAL ACCOUNTING
POINTS
POINTS
ATM
MORTGAGE & BUSINESS
Cashwave
is a 100% secure web-based monitoring and administration solution for ATM management which allows ISO’s and merchants to keep track of real-time status of the cash in ATMs, receive alert notifications, manage terminals and accounts,access settlement details and view detailed reports.
FREE PTR
LOAN
FREE
100
250
POINTS
CONSULTATION + UPTO 2000 POINTS
POINTS
RENOVATION & BUILDING
INSURANCE
FREE CONSULTATION
2000
200
POINTS
CREDIT COUNSELLING
POINTS
Sign up as an MBBP/RMA member and refer a member to earn an immediate reward of $15. Earn further points by referring a client to sign up for any of our services and accrue points redeemable for cash Address: 104-100 Dynamic Drive, Toronto ON M1V 5C4. Fax: 1-866-204-6888
Tel: 1-855-NOW-MBBP (669-6227) Email: info@rmacanada.com Web: www.rmacanada.com
MERCHANT'S FIRST CHOICE FOR Payment processing. AS LOW AS $10 EXCLUSIVE OFFER: Sign up for mbbp/rma today and receive an absolutely free evaluation of your insurance policy and resp for your children without any obligation. New mbbp/rma members will also receive 1000 mbbp points upon any purchase. Let mbbp/rma help you
SPECIAL DISCOUNTS SERVICES
Our Services
VX670 or VX820
$29.29 Rental/Month, Debit 0.04cents, User Free 80/20, Batch Close $0.0
E-COMMERCE
BACK OFFICE MAIL & PHONE
IWL255 3G Wireless
$32.99 Rental/month, Debit 0.06 cents Visa / Master 1.69, N-Qualified 0.064%
IN-STORE
MOBILE
IWL220 Bluetooth $30 Rental per month
PAX S90 Wireless
Life Insurance
GPRS $25.99 R/m | Debit 0.06 cents, Visa/Master 1.61% | S.Card $8.99
Drugs & Dental Insuarnce Visitor / Travel Insurance Critical Illness Disability Insurance
Virtual Merchant
(with Mobile Swipper) $50 Purchase $15 Rent/month
PAX S80 Terminal $19.99 Rental/month, Debit 0.05 cents Visa/Master 1.59%, N-Qualified 0.30%
ICT250 Terminal
$26.99 Rental/month, Debit 0.06 cents Visa/Master 1.61%, N-Qualified 0.49%
GET IN TOUCH
68
Address: 104-100 Dynamic Drive Toronto, ON M1V 5C4 Email: insurance@mbeforyou.com Website: insurance.mbeforyou.com Toll Free: 1-647-832-7265 Tel: 1-866-667-1377 Fax: 1-866-204-6888
MBE BUSINESS MAGAZINE JANUARY 2022
Mobile Pay Plus $229 Purchase $20 Rent/month
get your ideal insurance policy today! Phone: 1-844-894-7328 Email: info@greatpos.ca Website: www.greatpos.ca
Exchange Program
Change your Existing POS for a New One
W W W. M B E F O RYOU. C O M
MBE
inc.
YOUR SUCCESS IS OUR PASSION
3
TOP
BENEFITS
Business Partners Esso
Save 3.5 Cents per litre on any type of fuel at any esso gas station across Canada regardless of volume.
Special Discount 3.5 Cent Per Ltr
RMA & MBBP Revenue Sharing
Join MBBP/RMA to participate in our loyalty program and earn hundreds and thousands of dollars on business leads and membership referrals
Payment Processing Services
Save thousands of dollars on your day-to-day merchant Payment processing of Credit & Debit Cards. Fully compliant, reliable service and exceptional savings for
RMA & MBBP Members
For More Contact Us! Information
104-100 Dynamic Drive, Toronto, ON M1V 5C4 1-866-204-6888
1-855-669-6227 info@rmacanada.com
Contact Us: Address: 104-100 Dynamic Drive, Toll free: 1-866-667-1377 Toronto, ON M1V 5C4 Fax: 1-866-204-6888
Email: info@mbeforyou.com Website: www.mbeforyou.com
JOINT VENTURE FINTECH SELECT / RMA CANADA
MBE
JOINT VENTURE
inc.
YOUR SUCCESS IS OUR PASSION
CORE BUSINESS
We are pleased to announce that RMA CANADA - a subsidiary of MB Enterprises, has signed an agreement with Fintech to launch their Selectcoin Crypto-currency Solution. Selectcoin is a card-based digital wallet solution that enables customers to buy and sell crypto-currency through a point-of-sale at a retail location.
Free Crypto enabled POS terminal with Free Display and Signage for retailers and merchants.
Helping you is what we do.
Address: 104-100 Dynamic Drive,Toronto, ON M1V 5C4 For more details about Selectcoin, please visit : www.fintechselect.com/fintech-selectcoin/ To know more about us visit : www.rmacanada.com
W W W. M B E F O RYOU. C O M
Tel: 1-866-677-1377 | Fax: 1-866-204-6888 E-mail: info@mbeforyou.com
MBE BUSINESS MAGAZINE JANUARY 2022
69
JOIN RMA MBBP
CINEPLEX
VOUCHERS ARE GOOD AT ANY CINEPLEX OR AFFILIATED CINEPLEX LOCATIONS ACROSS NORTH AMERICA SAVING FROM $4.00 TO $14.00
AND NEVER PAY FULL PRICE AGAIN FOR ALL YOUR MOVIE NEEDS
SAVE $4.00
ON EACH TICKET
Address: 104-100 Dynamic Drive, Toronto, ON M1V 5C4 Tel: 1-855 (NOW-MBBP) 669-6227 Fax: 1-866 204-6888 Email: info@mbbpforyou.com Website: www.mbbpforyou.com
NEED A MORTGAGE? WE OFFER BOTH COMMERCIAL RESIDENTIAL
Direct: (416) 844-9192 Email: mortgage@mbeforyou.com Web: www.mbeforyou.com
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MBE BUSINESS MAGAZINE JANUARY 2022
CONTACT : Usman Farooq BA (Hons), CAAMP Mortgage Consultant ASSOCIATE OF AMIT PURI : 1200048 & Get A Better MortgageLIC 10874 Call For Professional Mortgage Advice
W W W. M B E F O RYOU. C O M
SYED MANSOOR ALI NAQVI
AUTOBIOGRAPHY
The Autobiography of Mr. Syed Mansoor Naqvi, the man who made it possible just with a
vision and a dream in his eyes.
“As a mentor a person gets paramount importance from their followers, but success comes from true following & demonstration of work. MENTOR –CHAPTER 11”
“A Successful Canadian Entrepreneur”
WE ARE HIRING!
RESORT MANAGER
Career Overview
As a resort manager, your job will include managing all aspects of a resort, including lodging, food and beverage management, human resources, housekeeping, attractions, and guest services. You'll be in charge of employees, finances, customer service, promotions, and quality control. Resort managers often have to work nights and weekends, putting in long hours to ensure the success of their establishment. Job Description
Includes duties in three major areas: Daily Operations, Finances, and Marketing | Customer Service | Human Resources Daily Operations, Financial, and Marketing Duties
Resort managers oversee product stocking, accounting, and marketing efforts at the resort. As a resort manager, you'll hire contractors to perform services, such as painting or plumbing. You'll ensure that all supplies, from housekeeping materials to furniture, are in good condition and in stock. You'll monitor payroll, customer billing, and expense accounts. Customer Service
Resort managers ensure positive customer experiences by maintaining high-quality facilities and remedying problems. At the resort, you'll conduct room, kitchen, and grounds inspections to make sure that they are all up to code. You'll greet guests at arrival, create standards surveys, and find acceptable solutions to problems that may arise. Human Resources Responsibilities
As a resort manager, you'll be in charge of hiring, training, and scheduling new staff members. You'll set goals for employees and help your staff achieve these goals. You might also have assistant managers who you'll work with to manage departments, such as housekeeping, dining, security, and desk personnel.
Contact: 4382 HWY # 60, RR#1 DWIGHT, ONTARIO, P0A 1H0, CANADA 1-800-387-2244
JOB REQUIREMENTS Language: English
Experience: Fresh Ability to Supervise: 5 to 10 People
THE SENATOR HOTEL
&CONFERENCE CENTRE
stay@algonquininn.com
WE ARE HIRING!
HEAD CHEF
SKILLS:
Maintain Records of Food Cost; Consumption; Sales & Inventory; Prepare & Cook Food on a regular basis or for Special guests and Events; Meals and Speciality Foods; Train Staff in Preparation; Cooking & Handling of Foods; South Indian; International; Supervise Cook & other Kitchen Staff. WORK INFO: Room & Board Provided
HOW TO APPLY
Email: gm@senatorhoteltimmins.ca Phone: (416)-918-1356 (12:00 PM to 05:00 PM) E-mail: 14 Mountjoy Street, South Timmins, ON P4N 1S4
Note: Anyone who can legally work in Canada can APPLY for this job, If you are not currently authorized to work in Canada, The Employer will not consider your job application
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Deep Tailors - Muktsar Wale RAMAN HAIR SALON
Ladies and Gents Suit Stitching Coat, Pant, Shirt, Kurta Pajama
RAMAN KUMAR
Kids Suit Stitching 437-288-4225 ramankumar2024@gmail.com
69 Songwood Dr North York, ON M9M 1X4, Canada.
45 Yrs Experience We do all kind of Stitching & Alteration. kurta pajama's as well
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Fawwad Mehdi Head Chef
NĀRAT
The Leaders in worldwide experience based travel
Address: 55 West winds Crescent NE Unit# 236, Calgary, AB T3J 5H2, Canada”. Ph : 587-435-6630
THE ORIGINAL SOFT CLOTH WASH
.....satisfy your knowledge through wonder
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Halal Pakistani and Indian Take-out cuisine & Catering
Address: 3050 Artesian Dr # 16 Mississauga, ON l5M 7P5 www.zeerah.ca (905) 569-7916
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MBE BUSINESS MAGAZINE JANUARY 2022
W W W. M B E F O RYOU. C O M
TERREQUITY REAL ESTATE SERVICES BROKERAGE INDEPENDENTLY OWNED & OPERATED
Helping you is what we do.
Opportunities
MAHMOOD NAQVI BROKER
SYED HASSAN BROKER
SALEEM AKTHAR
SALES REPRESENTATIVE
GULZAR KHAN
SALES REPRESENTATIVE
SYED BAQAR KAZEMI
SALES REPRESENTATIVE
104-100 Dynamic Drive, Toronto, ON M1V 5C4 200 Consumers Road, Suite 100, Toronto, ON M2J 4R4 (416) 939-9378 (416) 497-5949 www.mansoornaqviteam.com
DESTINATION
NORTHERN ONTARIO The ultimate experience of a lifetime. Presented by Saba Tours.
Saba Travels is pleased to organize tours for you to experience Northern Ontario covering arts and culture, entertainment, food and drinks, indigenous, wellness, outdoors and sports.
We are now embarking on the Northern Ontario Ultimate Experience covering: Algonquin Provincial Park | Mattawa | North bay | Temiscaming | Kirkland Lake Timmins | Cochrane and many other destinations in Northern Ontario.
Looking for your next adventure?
Meet passionate people, get the taste of local culture with one of a kind experience. From traditional tipi teachings to paddle board yoga and all of these experiences will be arranged with Saba tours and partners for your next adventure trip.
Saba tours and MBE Group, Great team to deal with Address: 102 - 100 Dynamic Drive. Scarborough ON (M1V 5C4) E-mail: sabatravel@rogers.com
CALL US +1 416-926-8250
Saba Travel in business since 1984.