RESTAURANT POS, Its Applications & its Benefits to Clients
DIGITAL MEDIA MARKETING MB Enterprises
Restaurant POS is a key innovation in modern Point of Sale
For Example, if you go to a Coffee Shop in downtown, after
systems giving new and deeper charms to the restaurants
selecting your coffee, the attendant will ask you are you
and Hospitality industry. The restaurant POS systems has
paying by cash or card. If you say I will pay by card, you will
shown lately how to impress the clients with POS Technology
have to insert it in the card reader and your payment shall be
giving those cashless and safe transactions that are expect-
deducted. As easy and hassle free way of buying a coffee
ed.
using the POS.
Hence, it also gives a fair statement that restaurants are not
Some of the key features in the integrated POS systems are;
lagging behind in any race with the Retail industry. There are
• POS Hardware
many benefits associated with POS technology in restau-
• Mobility
rants. Its customer experience that is distinguished and
• Reporting & Analytics
extraordinary in terms of the facilities usage and combining it
• Inventory Management
with an exclusive guest experience.
• Labour Management • Gift & Loyalty
WHAT IS RESTAURANT POS? Restaurant POS are just like the traditional POS systems
IDENTIFYING THE BUSINESS BENEFITS OF ‘POS’:
where a customer makes a payment for their goods and
Identification of the business benefits of POS worldwide are
services. There are similar features in Restaurant POS that
mainly enjoyed by the operators in the restaurant business.
includes payment terminals, touch screen, POS hardware
From the business Point of View Restaurant POS holds
with variety of features and functionalities and POS software
significance in Marketing, operations and service delivery.
options.
The benefits are in terms of expansions in Business strategies especially in Canada, a highly strong and stable
In today’s fast paced POS Systems environment the restau-
country in technology.
rant POS plays a bit different role. In today’s environment it is known as the restaurant point of service, as it is not just
The benefits are highlighted below;
about processing sales, its giving a full and satisfactory
1. Exceptional Guest Experiences:
service to the customers.
In today’s world of business everything relates to dynamic and improvised customer services. A truly enriching customer
HOW RESTAURANT POS WORKS?
service experience means your customer satisfaction is high
Restaurant POS is an essential entity that is associated with
and your customer liked the experience of ‘restaurant POS’
the food and beverage operators especially for the ones who
that’s is a bit different as it makes you feel more important as
want to give a highly acknowledged guest experience. It
a guest. In other words making exceptional guest experienc-
keeps control of the costs of business operatives i.e. clients,
es.
and also grow their revenues and profitability options. 2. Centralized controls of menus and promotions:
44
MBE BUSINESS MAGAZINE APRIL / MAY 2020
W W W. M B E F O RYOU. C O M
