Table of content u
Intro
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Exchange performance
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MC Projects update
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National and International Conferences in Q3
Introduction Dear AIESEC in Austria, It’s been three months already that we have been working as Member Committee 2015-2016. For us as a team, first three months were quite eventful. From organizing a completely new conference in our conference cycle with quite positive feedback, preparing the AIESEC in Austria delegation for International Congress and participating in AIESEC 2020 dreaming process to our first team days, delivering a Commission Conference, first achievements and a lot of learning points on how we function as a team, as commissions and as a plenary. For every MC first three months are the most challenging ones that usually either make or break the team. For us, this was a period when we understood who we are, what is our role in the plenary, what is each one of us’ role in the team and in AIESEC in Austria. As every MC, we encountered numerous challenges, but we understand that from challenges we learn and by learning we are improving, making AIESEC in Austria a better organization every day. For this, we are grateful for every moment we spent together as a team and as your MC in the pas quarter and we want to thank you for making this experience great so far. So with this, we are inviting you to go through our Q3 report and understand what we were working on in Q3, ask us questions and keep being proactive with feedback so we can improve every day. On behalf of MC Daredevils,
Una Marin MCP of AIESEC in Austria
Exchange Performance 200 180 160 140 120 100 80 60 40 20 0
182
2014 Realized
8690
2015 Realized 2015 Planned
20 1211
12 7 11
iGCDP
iGIP
12 6 11 oGCDP
oGIP
Exchange Performance
Program
2014 Realized
2015 Planned
2015 Realized
Growth/ Drop
Plan fulfillment
iGIP
12
11
7
-41,67%
63,64%
iGCDP
20
11
12
-40%
109,09%
oGIP
12
11
6
-50%
54,55%
oGCDP
86
182
90
4,65%
49,45%
Total
130
215
115
-11,54%
53,49%
*All planned numbers are taken from the submitted plans after LC planning in May/June *All realized numbers are taken from the national tracking tool, as some realizations were not noted in EXPA
Special Appreciation u
For biggest growth in Q3: AIESEC Vienna BOKU (1300% growth comparing to previous year) and AIESEC Vienna TU (600% growth comparing to previous year)!
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For biggest plan fulfillment in Q3: AIESEC in Linz (100% plan fulfillment) and AIESEC in Salzburg (125% plan fulfillment)
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For plan fulfillment in focus program: AIESEC in Salzburg (having 133% plan fulfillment for Q3)
Straight from the MC office…
MC UPDATES
iGIP Projects
Cutomer Loyalty for Organizations MAIN ACHIEVEMENTS
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MAIN ACHIEVEMENTS u u u u
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Education about the program Pricing model defined and legal issues solved Global Supply and Demand done Partnerships done
STILL TO BE DONE u
Raising, as it was depending on the pricing model and legalities, which made the delay
75% with old partners done 40% new ones For the KPI we are now starting to track it Launch of 90days campain, VPs called old ones Making survey for new ones ( start implementing from november)
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Global Entrepreneur – Incoming
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STILL TO BE DONE
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Survey finished
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Entity Partnerships u
MAIN ACHIEVEMENTS: u
New Markets
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MAIN ACHIEVEMENTS u u u
VPs finalizing what is the value of the product for specific markets New market was defined – Tourism Currently defining the specific value (that doesn’t exist for current products)
Product Packaging u
MAIN ACHIEVEMENTS u u
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Defined sub-products and value proposition The whole preparation for product sheet is done
STILL TO BE DONE u
Branding and product sheet
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100% we have them defined and follow uped Now downscaling and track # from every partner Meetings on IC, and ideas there for iGIP here, DACH region and collaboration
STILL TO BE DONE u
Everything has been done for this project
Sales Development Program u
ACHIEVEMENTS: u u u
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First booklet was released Downscaled to the local level Program version
STILL TO BE DONE u
We agreed there will not be specific induction
iGCDP Projects Project Business Model for iGCDP u
MAIN ACHIEVEMENTS u u
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Education about project management delivered to the VPs and TLs New sales model and budget, alignment of contracts for national projects are ready to be piloted Planning and tracking tools delivered through commission meetings, DisCo and TL Summit Every iGCDP team has weekly KPI plan
Standards & Satisfaction u
MAIN ACHIEVEMENTS u u u
STILL TO BE DONE u
Product packaging for Colors of the World and Career 2 Go (it was not a priority for Q3)
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Global Host u
MAIN ACHIEVEMENTS u u
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Page on the website was created together with registration form for families Education on value of the program, how to include it into operations and how to handle objections was delivered Sales materials and booklets were created
STILL TO BE DONE u
Content for the website and branding of Global Host
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Education regarding minimum standards and XPPs was delivered Proposition of national minimal standards was created by the task force EP LEAD framework was drafted on DisCo and later developed by a task force (implementation in October) Matching standards were developed by the task force and presented in CoCo. Interview questions and education on the flow, guidelines for EXPA opportunities were created and shared with commission. NPS survey was created
STILL TO BE DONE u u u
Send out NPS evaluation in October LEAD implementation (goalsetting, debriefings) Incoming Preparation Seminar – in October
OGX Projects
Reviewing Pricing Model u
MAIN ACHIEVEMENTS
Global Entrepreneur - Outgoing u
MAIN ACHIEVEMENTS u u u u
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Education on the product Pricing model was done Global supply analysis was done All partnerships were set in Q3
STILL TO BE DONE u u
Promotion (online and offline) is in progress Customer flow (podio forms, selection process) in progress
Process Standardization u
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Global Supply and Local Demand analysis was done Entity 2 entity partnerships were created NST recruitment and education Sales funnel (Podio and sales trainings) is done
STILL TO BE DONE u u
LC2LC partnerships were not created Education on partner entities’ projects
Introduction of selection process Education on expectations setting done Sales trainings and conversion meeting flow was done Support tool for EP case solving was made Creation of NPS and NPS surveys were sent out to summer realizations
STILL TO BE DONE: u u u
MAIN ACHIEVEMENTS u
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MAIN ACHIEVEMENTS u u u u u
Entity Partnerships u
Payment time in customer flow was changed Prices in GIP were changed Global Entrepreneur pricing is done Contracts were updated EXPA was updated with the changes
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NPS report Second survey to be sent Standard process implementation (standardized emails, meeting flow Tracking tool was not done yet
Sales for OGX u
MAIN ACHIEVEMENTS u u
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Sales education was done in DisCo Alignment of the steps in the customer flow is in progress (also educational cycle)
STILL TO BE DONE: u u
Materials are yet to be created Tracking of implementation in LCs
PR&M Projects
Youth Speak Forum MAIN ACHIEVEMENTS
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Global Talent sub-product based sales u
MAIN ACHIEVEMENTS u u u u
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VPs understand the WHY and HOW Materials were printed and distributed Website structured according to the division New tracking tool launched to support synergies
STILL TO BE DONE u
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Missing the booklet with supply & demand per sub-product and specifics of every subproduct to always have these things in mind Replicate the process faster for Global Citizen
Business 2 Business Marketing u
MAIN ACHIEVEMENTS u u u
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NST independently working More LCs on board with implementation B2B booklet is out
STILL TO BE DONE u u u u
Partner serves Social media is on low flame, still to be developed Ads are not yet running Education on HOW and WHAT is on the way
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Divided responsibilities between MC and LC Timeline and planning of activities was done
STILL TO BE DONE
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Project development Youth Speak survey is starting in Q4 Sales needs to start Deeper understanding of the whole concept of YSF
Global Brand u
MAIN ACHIEVEMENTS u u u
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Website was launched CEEDer was brought in Q3 to support with the website Brand motion was created, but not legislated
STILL TO BE DONE u u
Legislation of the motion Creating educational cycle
Youth Talent recruitment u
MAIN ACHIEVEMENTS u u
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Sub-products launched and communicated LCs are running YT independently
STILL TO BE DONE u
Reporting – to be done after 16th October when the marketing part of recruitment is done
CR Projects Account Management u
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EF partnership Hays partnership JEFF partnership
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CISCO account management – there is a situation with the account manager IE Business School – still need to define the partnership with them
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Youth Speak Forum
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STILL TO BE DONE u u
Sales booklet Significant achievements – Q3 was not the peak for new sales as companies are not interested in new contracts in this period
MAIN ACHIEVEMENTS u u u
MAIN ACHIEVEMENTS There are several leads on new partnerships List of 100 companies was reviewed
Execution of Meet the Executive (it was not planned for Q3) CISCO Meet the Executive was not defined
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National Sales u
STILL TO BE DONE u
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Hays Meet the Executive scheduled and happening in Q4 New branding is done Support team is there
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STILL TO BE DONE u
MAIN ACHIEVEMENTS u
MAIN ACHIEVEMENTS u u u
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Meet the Executive
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Creation of the agenda and concept of Youth Speak Forum in December is done There are leadas for key note speakers Partners leads were established Product sheet is done
STILL TO BE DONE u u
Fix partners for Youth Speak Execution of Youth Speak (in Q4)
TM&LCD Projects Coaching Model u
MAIN ACHIEVEMENTS u u u u
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New model implemented since the beginning of Q3 Tracking and improvements are happening constantly All planned coaching visits happened Coaches communicating with LCPs on a regular basis
STILL TO BE DONE u
Knowledge Management MAIN ACHIEVEMENTS
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STILL TO BE DONE
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Youth Talent u
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MAIN ACHIEVEMENTS Clear education cycle and team minimums implementation for NST team
Learning and Development MAIN ACHIEVEMENTS u
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7 NSTs elected
Local Education Cycle was planned through task forces
STILL TO BE DONE u
Review of LEC by MC
Structures were planned with each LC individually based on talent capacity model Education on selection, induction and allocation is done
STILL TO BE DONE
STILL TO BE DONE u
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MAIN ACHIEVEMENTS u
Monthly review of August and regular coaching meetings in August and September
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There was a plan to create WIX website as a platform for knowledge management, but it has not been a priority
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NST Management u
Google Drive folder was created and all outputs are kept in one place
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LC visits Materials and webinars still to be done (was not a priority in Q3)
Team Minimums u
MAIN ACHIEVEMENTS u
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Creation done in task forces
STILL TO BE DONE u u
Review of Team Minimums by the MC Implementation of team minumums in LCs – will happen from the end of October
F&L Projects Conference Management Area plan construction and alignment and commission management u
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MAIN ACHIEVEMENTS u u u u u
Priorities definition for the quarter Looking into national alignment in legal matters Defining F&L commission identity and focus for the term Managing the challenges with virtual work NST incorporation in the national team work
MAIN ACHIEVEMENTS
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STILL TO BE DONE u
MAIN ACHIEVEMENTS u u
Audit process alignment
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MAIN ACHIEVEMENTS u u
Guidelines launched in phsyical commission meeting Auditors elected for the MC
ALPS tracking and general conference work
MC Financial Management u
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Successful delivery of the conference, even after initial challenges of OCP quitting 2 weeks before the conference First preparations for ALPS done
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Budget legislated All financial documentation sorted after arrival Operative work and audit preparation
STILL TO BE DONE u
Constant cash flow adjustments
MCP Report
BoP Team Management u
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MC Team Management u
MAIN ACHIEVEMENTS u u u u u
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Defined MC working culture, rules and expectations MC plan legislated at DisCo 2015 Regular MC meetings, MC Team Days and follow up done MC VP coaching (2 rounds) done Reporting MC activities to the plenary (1 report sent)
STILL TO BE DONE u u u u
Maintaining the current work of the MC Maintaining monthly coaching meetings with MC VPs Q3 report to be sent to the plenary and preparation for mid-term report MC replanning days in December
International Representation
MAIN ACHIEVEMENTS
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STILL TO BE DONE u u u u
MAIN ACHIEVEMENTS u u u u
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Delegation prepared and attended IC Participated in virtual global legislation and physical global legislation in IC 2015 Entered ILM Board (global subcommittee) Became Central Europe Sub-regional responsible
STILL TO BE DONE u u
Representation at United Nations in NYC Virtual legislative meeting
Maintaining the regular touch points with the BoP NBM in November Transition tracking LCPe track in ALPS
Governance and Accountability u
MAIN ACHIEVEMENTS u u u
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Registration of organization and bank account done FLB and SOGA report submitted for Global Membership SONA survey and report sent out
STILL TO BE DONE u
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2 conferences with BoP track done Aligning LCP elections nationally and developed campaign for elections promotion. 5 LCPs elected Constant communication with the LCPs Legislative meetings done Compendium task force defined LCP Transition defined
External audit for Global Membership
MCP Stakeholder Management u
MAIN ACHIEVEMENTS u u u
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Meeting with Jeff and constant communication AAA meeting with the MC and definition of our work together UNIDO cooperation started
STILL TO BE DONE u
Follow up meetings with all stakeholders
Conferences in Q3 - National Discovery Conference – DisCo u
From 18-20th July 2015 at several locations
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Main objectives:
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Leadership bodies of AIESEC in Austria receive necessary functional area and leadership knowledge for the upcoming semester
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Leadership bodies of AIESEC in Austria get to see and legislate the MC plan for the term 2015-2016
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Leadership bodies of AIESEC in Austria connect and are empowered to deliver summer peak and prepare for the winter semester 2015-2016
Average grade from feedback side: 3/4
Commission Conference - CoCo u
From 15-17th September 2015 at Donnersbachwald, Styria
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43 delegates applied for the conference
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Main objectives:
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International Congress – India 2015 downscaling to Ebs
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Winter semester exchange peak and recruitment national plans presentation and alignment
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Performance review and commitment setting for the upcoming 5 months of the term in EBs
Average grade from feedback side: 3/4
Conferences in Q3 - International International Congress – IC 2015, India u
From 19-31st August 2015 In Hyatt Regency Gurgaon, India
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We had the privilege of attending the biggest annual congress in AIESEC together with 800 other leaders from around the world
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We were able to hear and understand the plan of AIESEC International through different strategic key notes and plenary sessions
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We were participating in creation of AIESEC 2020 – a three day process which happens every 5 years, which makes us extremely proud and humble to have been a part of that; we were also giving out input on how AIESEC experience should look like in the next 5 years
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We had a chance to have a self-driven IC experience, by choosing different workshops, LEAD sessions, lab spaces and consultancy spaces to get the most out of this conference
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We had a lot of entity meetings in order to ensure partnerships for the next year and also entity meetings to strengthen the connections with our network and share good case practice between entities
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As a full member entity in AIESEC network, we had a vote in the global legislation where big decisions for the whole network were made.
International Congress – OGX Main focus: Countries with high relevance for Partnerhips were based on 3 pillars: Austria or who found their relevance in their u Ongoing communication country and with a high supply. Mostly we were u On national level (MC VPs and NSTs) meeting wtih WENA countries. Partnerships u On local level (creation of LC2LC were created only for Global Talent and Global partnerships when it’s relevant) Entrepreneur, but no partnerships were set for u Co-delivery Global Citizen. We have: u
Colombia (Teaching & MKT)
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Germany (BA & MKT)
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Ireland (BA & MKT)
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Serbia (GE – MT)
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Turkey (Teaching & MKT)
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USA (MKT, BA and GE)
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DACH meeting (follow up scheduled and channel of communication established) WENA meeting (no clear follow up for GIP, but for GCDP they are now having meeting in October)
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Creation of common events (in embassies), exchange of CEEDers
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Sharing materials on how our EPs can be more attractive for our partners (how to write a CV, interview preparation)
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Creation of aligned flow for Eps (OPS/ IPS, expectations setting etc)
Targetted Sales u
Trainings for OGX commission on how to sell our entity partners and their projects
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Sharing of materials to support conversion meetings
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Creating specific online sales on AIESEC in Austria for country partners
International Congress – iGIP Main focus: Developing partnerships with Europe (WENA countries, EU cointries and countries from Europe that are easy to match and with quality EPs) We have: u Germany (MT,BA and GE) u Poland (MKT;BA;IT and GE) u Italy (MKT,BA and GE) u Serbia (MKT,BA, IT and GE (MT and IT) u Portugal ( IT and GE) u Netherlands (MKT,BA and GE) u Turkey (MKT,BA, IT and GE) u DACH meeting (follow up scheduled and channel of communication established) u WENA meeting (no clear follow up for GIP, but for GCDP they are now having meeting in October) u u u u u
France (MKT,BA and GE) Bulgaria (IT and GE) Greece (IT and GE) USA (MT,BA,IT and GE) Denmark (IT)
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For specific TNs, communication will be following – LCs sending specific Opportunity descriptions to the MC and MC forwarding them to the entity partners.
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For some entities, there will be a specific timeline and searchtool
GLOBAL PARTNERS: u Meetings done with PwC and follow up with the responsible person. Currently working on collection of inputs from Germany as well. u
Alcatel-Lucent – in contact. Received all inputs from them. Follow up will be calling Alcatel-Lucent and Nokia. Currently working on collecting input from Germany as well.
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Electrolux – servicing and improvement Activities – research in progress and still sending all the materials and maintaining contact with the partners, global coordinators and AIESEC International.
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Thank you for reading our Q3 report! For any questions, please write to respective MC VPs!