NH Business Review May 08, 2020

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N EW HAM PSH I R E B USI N ESS R EVI EW

N H B R.C O M

COVER STORY A greenhouse at Victory Aquaponics in Londonderry.

Growing pains NORTH COUNTRY

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NASHUA REGION

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cross New Hampshire, the demand for local food is up, even as restaurants have closed or have tried to get by with takeout. The state’s small farmers are finding an unexpected benefit in the Covid-19 pandemic: there is an increased demand for their locally grown meats, vegetables, dairy and other products. “It took a pandemic for people to determine that local food is essential,” said Jeremiah Vernon, who operates Vernon Family Farm with his wife, Nicole, and their three young daughters. “People have been asking how we are doing, and I feel bad saying it, but for our personal lives, our family and our employees, it’s never been better.” Vernon Family Farm is on 33 conserved acres in Newfields, where they sell their pasture-raised chicken and eggs, plus grass-fed and pastured meats, prepared foods, vegetables, fruit, sauces, dairy and other items from local vendors, small businesses and farms. “The farm store is busier than it’s ever been. Farmers are coming daily or every other day with product to sell,” said Nicole, an Exeter High School Spanish teacher who also handles the marketing and social media accounts for the farm. Customers, whether they are new or returning, she said, feel a sense of safety coming into their farm store, which also features online ordering and curbside pickup. “Almost every farm in New Hampshire has had to change how they sell their product — for some this may be a small shift, and for others, it has meant exploring an entirely new business model,” said Olivia Saunders, field specialist with the food and agriculture program for the UNH Cooperative Extension in Conway. The value of New Hampshire’s agricultural industry is approximately $850 million, and exports of food and agricultural prod-

For many small farmers there’s a silver lining in Covid-19 cloud, but larger suppliers face a dire future BY SUSAN GEIER

ucts total over $22 million annually, according to the NH Department of Agriculture, Markets & Food. And for the Vernons and others, business is thriving. “The loss of the restaurant industry has been more than replaced by retail sales,” Jeremiah Vernon said. “We used to do a few thousand a week in restaurants, and now we are doing a few thousand a day in retail online.” This boon comes during a time of year when farmers normally run lean and are racking up expenses getting ready for the growing season. The Vernons said now they can pay their bills, and not depend on credit, meaning there is more money for employees and necessary improvements. As successful as the online store has been, the Vernons do not want it to replace the experience of coming to their farm, which is known for its popular food and live music events throughout the year. “Part of shopping at Vernon Family Farm is the experience of coming here and then running into the pork farmer. You can take a walk and see the chickens,” Nicole Vernon said.

Demand for fish On the water, some fishermen are also seeing a boom in retail sales. Kayla Cox, manager of New England Fishmongers, said the company’s business model for the past couple of years has been to sell directly to consumers — no wholesale. “What has changed drastically is that home delivery has completely blown up. It’s almost out of control,” Cox said. “We were doing 15 to 20 deliveries a week, and this past week we did 170. We’re getting almost more messages than we can respond to. I think people are trying to stock up and buy in bulk.” Cox said there is big demand for local

food. “It lasts longer because it’s fresher, and it’s safer because fewer hands touch it,” she said. The company, which is owned by Tim Rider, who is also captain of their two boats, is in the process of moving from Saco, Maine, into new office space in Dover. “It’s so much change for us,” Cox said. “We have preorders before we even go out to catch the product. We may go out for haddock but only catch cod, so then we have to contact the customers and redo the invoices. There’s a lot of moving pieces. We’re just trying to adjust to it.”

Farmers markets Farmers markets, which many small producers rely upon for income, have been deemed essential services by the state under Gov. Chris Sununu’s emergency order. However, many winter markets across the state were cut short because of stay-athome orders prohibiting large groups. The bulk of the markets in New Hampshire operate in summer, often with start dates in June. Dianna Fallon and Bonnie Wright of the Salem Farmers Market say their market is one of the few that has remained open. “It certainly has turned us upside down,” said Fallon, the market’s treasurer. “We had to respond quickly — within a week — to find a different space because we were in the [Fisk] School cafeteria. So when school closed, we had to close or move.”

The market has since been able to set up at its summer location at Salem Marketplace Plaza. “Some farmers have struggled because a lot of [winter] markets have closed. We thought about it. When I told one vendor, he almost broke into tears, which is why we reevaluated,” said Wright. “This is the most expensive time of year for farmers.” Even though the Salem market was able to remain open, not all of the vendors are participating, especially those that typically provide free samples. “Farmers and artisans are small businesses,” said Wright. “We help them survive. They produce products in quality and variety that you can’t get at your regular Market Basket.” Wright said in many ways the farmers market is a business incubator. Many small producers got their start at the Salem market, which is a member of the local chamber of commerce. Ross Williams, owner of Victory Aquaponics LLC in Londonderry, is one of those small businesses that rely on farmers markets and community-supported agriculture (CSAs) to sell his vegetables, greens and eggs. Williams also relies on volunteers from the Worldwide Opportunities on Organic Farms, known as WWOFERS. Due to the pandemic, Williams has had to cut back on their help. “They cannot go into the greenhouse. So I have no labor at the moment,” he said. “I am working seven days a week.” Derry-based mac ‘n cheese company Kiss The Cook LLC, owned by Christine Catino, also relies heavily on the market. “It’s how I get my product out there,” Catino said, who launched her business last fall. “I’ve done the market in Salem all winter long. It’s so important for people to even recognize that I am out there.” Catino makes and sells traditional, glutenfree and vegan mac and cheese, and did the bulk of her business providing samples and selling hot cups and bowls of her products. Now the Salem market’s hours are reduced, and she can only sell frozen products. To make up for the losses, Catino is on

Kayla Cox, manager of New England Fishmongers.


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Articles inside

Q&A INTERVIEW

2min
page 30

In NH jobless data, 72% of claims are in three industries

1min
page 3

Breweries face revenue losses as kegs go stale

2min
page 2

Is it time for New Hampshire to have a state bank?

3min
page 27

NHHFA recognizes top loan officers, lenders

1min
page 26

New ownership sees opportunity for Belknap Mall

2min
page 25

What happens after Covid-19?

3min
page 24

NHDES and some towns pave way for large-scale solar

3min
page 23

Videoconferencing: How to ensure privacy and security

3min
page 22

For families with shared custody, it’s business as usual

3min
page 21

Startups learn to adapt under Covid

9min
pages 1, 20

Under Covid, paid leave becomes a reality in NH

9min
pages 1, 18-19

Remote learning isn’t working for special education students

2min
page 17

Collect renewable energy payments for rooftop solar

3min
page 16

NH Campaign for Legal Services is even more essential

3min
page 16

Distributive work gets a boost

3min
page 15

The characteristics of leaders

3min
page 14

Should state business tax triggers be repealed?

7min
pages 12-13

Communicating in this time

3min
page 11

Mind your Zoom background

3min
page 10

Growing Pains

10min
pages 8-9
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