Buying a tank has never been easier

from Elmore Field Days at home 2021

Helping students reach their potential

Polymaster’s newest AR technology takes ‘try before you buy’ to a whole new level.

The business most well-known for its range of practical and sturdy water tanks is a long-time employer of computer technology to enhance their online customer service experience. They began with ‘build your own tank’ software, giving the design tools to the client so they can create a custom tank to suit their needs. Polymaster’s tanks can be customised to hold as little as 200 litres of water or up to as much as 50,000 — all made out of Colorbond steel in 22 diff erent colours. Now, the company’s new ‘view in home’ feature helps customers visualise the tank by using 3D and AR (augmented reality) technology. Marketing manager Yvette Fitzpatrick said the new feature was already popular. “Feedback from our retailers is that it’s a really great tool for their customers to use,” she said. “They love that we have embraced technology to help customers choose products, especially with many not wanting to come into store due to COVID.” By clicking the ‘View in Home’ button on their mobile phone, customers can focus the camera on the location they’re planning to install the tank and check the size, colour and other features are correct. For those designing their tank on a desktop, they just need to scan the QR code with their phone to access the feature. It also upgrades Polymaster retailers to virtual showrooms, further streamlining the purchase experience in store. “Our stores have a virtual showroom at their fi ngertips, enabling them to help customers make purchase decisions easier,” Ms Fitzpatrick said. Many other products are also available for test runs, like diesel ute packs, feeders and hay racks. The online and in-store purchasing experience is followed by fast delivery for tanks. “We have the fastest lead times for delivery of rainwater tanks,” Ms Fitzpatrick said. “Twenty-one days from placement of order within Victoria, South Australia and southern NSW.” Family-owned Polymaster has been manufacturing quality poly storage products since 1994. Designed to withstand harsh Australian conditions, their water tanks, animal feeders and other farm equipment have been the choice for Aussie farmers across the country. The products are backed with solid warranties, and the warranties on their certifi ed round water tanks have recently increased from 10 to 20 years of coverage.

Polymaster’s tanks are designed to withstand harsh Australian conditions, and have sturdy warranties to match.