Costumer Flow - How to manage the EPs

Page 1

How to manage the Exchange participants (EP’s)?


Customer Flow

Open

Applied

Accepted

Approved

Realized

Completed


Customer Flow Attraction

Open

Applied

Accepted

Approved

Realized

Completed


Customer Flow Attraction

Open

Applied

Accepted

Approved

Realized

Completed


Customer Flow Attraction

Open • • •

• •

Applied

Accepted

Physical and online promotion Induction for Eps Approach the subscribers in 24h (max. 48h) by e-mail and phone Show opportunities for the costumer according to what he/she wants Focus in country partners (Brazil, Indonisia and Poland)

Approved

Realized

Completed


Customer Flow

January February March

Timeline

Attraction

Open • • •

• •

Applied

Accepted

Physical and online promotion Induction for Eps Approach the subscribers in 24h (max. 48h) by e-mail and phone Show opportunities for the costumer according to what he/she wants Focus in country partners (Brazil, Indonisia and Poland)

Approved

Realized

Completed


Customer Flow Consideration

Open

Applied

Accepted

Approved

Realized

Completed


Customer Flow Consideration

Open

Applied

Accepted • •

Sign the contract Pay the fee

Approved

Realized

Completed


Customer Flow Consideration

Open

Applied

Accepted

Approved

Realized

Completed


Customer Flow Consideration

Open

Applied

Accepted • •

Approved

Outgoing Preparation Seminar Host entity follow up (To ensure the standards and satisfaction)

Realized

Completed


March April May

Customer Flow

Timeline

Consideration

Open

Applied

Accepted • •

Approved

Outgoing Preparation Seminar Host entity follow up (To ensure the standards and satisfaction)

Realized

Completed


Customer Flow Value Delivery

Open

Applied

Accepted

Approved

Realized

Completed


Customer Flow Value Delivery

Open

Applied

Accepted

Approved • • •

Realized

Completed

To ensure he/she had the incoming preparation seminar with the host entity Weekly follow up with the EP Ask for showcase materials for the EP


Customer Flow

June July

Timeline

Value Delivery

Open

Applied

Accepted

Approved • • •

Realized

Completed

To ensure he/she had the incoming preparation seminar with the host entity Weekly follow up with the EP Ask for showcase materials for the EP


Customer Flow Value Delivery

Open

Applied

Accepted

Approved

Realized

Completed


Customer Flow Value Delivery

Open

Applied

Accepted

Approved

Completed

Realized •

Reintegration Seminar


Customer Flow

July August

Timeline

Value Delivery

Open

Applied

Accepted

Approved

Completed

Realized •

Reintegration Seminar


How to manage EXPA? - How to check the subscribers in the platform?


How to manage EXPA? - How to check the subscribers in the platform?

https://experience.aiesec.org/


How to manage EXPA? - How to check the subscribers in the platform?


How to manage EXPA? - How to check the subscribers in the platform?


How to manage EXPA? - How to check the subscribers in the platform?


How to manage EXPA? - How to check the subscribers in the platform?


How to manage EXPA? - How to check the subscribers in the platform?


How to manage EXPA? - How to check the subscribers in the platform?


How to manage EXPA? - How to check the subscribers in the platform?


How to manage the opportunities portal? - How to check the oppotunities?


How to manage the opportunities portal? - How to check the oppotunities?

https://opportunities.aiesec.org/


How to manage the opportunities portal? - How to check the oppotunities?


How to manage the opportunities portal? - How to check the oppotunities?


How to manage the opportunities portal? - How to check the oppotunities?


How to manage the opportunities portal? - How to check the oppotunities?


How to manage the opportunities portal? - How to check the oppotunities?



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