National Support Team Applications
General information We are glad YOU are taking this great opportunity to become part of the NST Team of AIESEC in Portugal! By working with the national office you will have the opportunity to have a different leadership experience and help the network to improve more everyday.
Timeline of the process: • Application DDL: January 28th 23:59 PM GMT • Interviews: January 30th to Feb 1st • Announcement: February 2nd
General Questionnaire •Name
•Local Committee •Contact (email & phone) •Previous experience •Availability from January 30th to Feb 1st (for the interview) The whole Application should be in PDF format, maximum 3 pages. Send your application to socialprojects@aiesec.pt with copy to the email of the functional area you are applying (here in the last page).
Finance
Finance Manager Responsibilities: •
Coaching of LCVPs
•
Data analysis
•
Implementation of growth strategies for finance
•
Education of LCs
•
Implementation and preparation of finance strategies
•
Create and manage materials for the network according to the network education needs
•
Work in synergy with Growth Manager
Preferred Requirements:
KPIs:
•
LCP or VP finance experience
# of coaching delivered
•
Team management skills
# growth in customer flow indicators
•
Finance experience
# strategies implemented and their outcome
Finance Manager 1. Show how the finance work connects with the WHY of AIESEC. And justify why you apply for this position . 2. Present a flow of education to enable VPs to find the evolution points of his area.
3.
Make a critical analysis about the financial outlook of the entities , pointing out the main causes of gaps and evolution
points of the cluster as a whole.
Growth Manager Responsibilities: •
Tier/entities analysis based on MoS and KPIs
•
Tier/entities analysis based on surveys and direct touch points
•
Tier/entities diagnosis (main bottlenecks) based on the analysis
•
Tier/entities consultancy for action plan based on diagnosis
•
Action plan tracking for tier/entities
•
Reports based on analysis, diagnosis and action plans
•
Network education: trainings
•
Work in synergy with Finance Manager
Preferred Requirements: •
LCP or VP finance experience
•
Team management skills
•
Finance experience
KPIs: % Cluster criteria evolution % network evolution based in tier criteria % achievement of the financial goal
Growth Manager 1. Show how the finance work connects with the WHY of AIESEC. And justify why you apply for this position . 2. Develop an action plan to each entity achieve these three objectives; A) 100% implementation of finance standards B ) 100% implementation of a new budget tool C ) 75 % of the quarterly financial goal of each entity being hit
3.
Present a flow of education to enable VPs to find the evolution points of his area.
Funds & Grants Manager Responsibilities: •
Create database of funds
•
Create materials for the applications
•
Realize the applications of funds & Grants
•
Search for the information for the application
•
Manage and follow up the application processes
Preferred Requirements: •
LCP or VP experience
•
Team management skills
•
Finance experience
KPIs: • • •
% of analysis performed monthly; # Of funds applications % of database fulfilled
Funds & Grants Manager 1. Show how the finance work connects with the WHY of AIESEC. And justify why you apply for this position. 2. How do you think this position can help AIESEC in Portugal to grow?
3.
For which funds & grants AIESEC in Portugal could apply? And how we can have a successful application?
OGX
International Relations The International Relations will be responsible to manage and track the national partnerships for each OGX product and their quality by delivering the proper co-delivery and growth strategies with the Host Entity/LCs . Also will be tracking that each S&S is happening at the proper way in the terms of the customer experience and has an analytical and strategical role in OGX national results.
Responsibilities - S&S and Quality Management in EPs Process/Experience
Preferred Requirements
- Tracking and reporting exchange numbers with Entity Partners
- Results Driven - Quality Oriented
- Have regular meetings with HE NST IR and discuss the best codelivery strategies
- OGX/IR Knowledge
- Faster the Approve process with Entity Partners
- Customer Flow Knowledge
- Management of communication channels between LCs and Entity Partners - Analyse each exchange numbers by EP status and conversion
- Role of Exchange
- Communication Skills
KPIs S&S Fulfillment
Sign Up - APPROVE conversion rate with Entity Partners # Approves National Partnerships Servicing
Important note: It might be possible to help on the EPs process management from Expansions according the entity needs!!
Questions 1. What will be your biggest contribution and how can you guarantee the improvement of our results with your role? Why are you the best person for this position? 2. Present a plan with Key Activities for each month between Feb-August that will guarantee the fulfilment of the following issues: Timeline S&S Entity Partners Communication by Co-delivery - Improvement of conversion rate between Sign Up- Approve.
product
Peaks; Fulfillment; (GV,GT,GE) strategies;
3. In your point of view which countries you should focus to establish partnership (by product) and what can we do to improve our national Entity Partnerships Relations ?
iGET
Corporate B2B Marketing Manager The Corporate B2B Marketing Manager will be responsible for building and delivering the national B2B strategy for iGE and iGT products of AIESEC in Portugal along with all the national team.
Responsibilities
Preferred Requirements
KPIs
- LinkedIn B2B Strategy Management
- Sense of aesthetics
# Leads from online sources
- Marketing Campaign Knowledge
# OPEN - APPROVE conversion rate
- Enablers’ Nurturing Management - Entity Branding Development
- LinkedIn Knowledge - Branding Knowledge
- iGE/GT Opps’ Promotion Management
- Mailchimp Knowledge
- Showcasing Strategy Development
- Photoshop Knowledge - Writing Skills
Questions 1. Design a simplified 3 month content calendar for LinkedIn with: timeline, campaign messages, content description, target and results (# leads). Have in consideration the products’ timelines. 2. Present an international B2B marketing good case practice for iGE/GT and how can AIESEC in Portugal capitalize on it. 3. How do you see B2B marketing boosting iGE and iGT in AIESEC in Portugal and why are you the right person to fill in this position? Important note: This position will have a little challenge to complete between the application’s delivery and the interview.
Global Entrepreneur Product Manager The Global Entrepreneur Product Manager will be responsible for supporting the MC on the management and improvement of the Global Entrepreneur product along with all the national team.
Responsibilities
Preferred Requirements
KPIs
- Sales, selection & realization process management
- iGE experience
# OPENs
- Incubators analysis, partnership and account management
- Analytical ability
# APPROVEs
- Process management skills
# National Partners
- Conversion rates analysis
- Selling skills
Conversion rate
- SnS delivery monitoring
- Hubspot, Podio & EXPA Knowledge
% SnS fulfillment
- National sales
- International relations management - Networking Events - iCOMM plan development
- Time management skill
- Entrepreneurship market knowledge
Questions 1. Design a SWOT analysis of iGE in AIESEC in Portugal. To answer this question talk to the iGE/GT network. 2. Present an international OPEN to APPROVE conversion rate improvement good case practice for iGE and how can AIESEC in Portugal capitalize on it. 3. Analyse the main incubators/accelerators of Portugal, choose 3 to partner with and build the added value proposal for both AIESEC in Portugal and the incubator/accelerator.
Global Talent Product Manager The Global Talent Product Manager will be responsible for supporting the MC on the management and improvement of the Global Talent product along with all the national team.
Responsibilities
Preferred Requirements
KPIs
- Sales, selection & realization process management
- iGT experience
# OPENs
- Analytical ability
- Teaching and tourism market analysis
# APPROVEs
- Process management skills
# National Partners
- Conversion rates analysis
- Selling skills
Conversion rate
- SnS delivery monitoring
- Hubspot, Podio & EXPA Knowledge
% SnS fulfillment
- Partner’s account management - National sales - International relations management - Networking Events
- iCOMM plan development
- Time management skill - Corporate sector interest & knowledge
Questions 1. Design a SWOT analysis of iGT in AIESEC in Portugal. To answer this question talk to the iGE/GT network. 2. Do you think the iGT product can capitalize on the teaching sector? Present at least 2 concrete (data based) reasons to justify your answer and if the answers is yes, how can we capitalize on it? 3. Do you think the iGT product can capitalize on the tourism sector? Present at least 2 concrete (data based) reasons to justify your answer and if the answers is yes, how can we capitalize on it?
IGV
NST ATIVA Manager The project manager of Ativa will be responsible to work on specific guidelines for the project, follow up and train the OCPs and OC members of each entity running the project, also will be in charge of tracking the processes part of the customer flow to ensure better conversion rate, sustainability and operations executed in a proper timeline.
Responsibilities: •Research on potential financial partners •Follow up on sales and account management in LCs •Follow up on opening and matching process
•Create a final report with recommendations for next edition
Requirements •Previous experience in EB or IGV and Physical availability KPIs: •#Of Opens •#Of Approves and Conversion rate •# satisfaction survey filled by enablers
NST MIP Manager The project manager of Make it Possible will be responsible to work on specific guidelines for the project, follow up and train the OCPs and OC members of each entity running the project, also will be in charge of tracking the processes part of the customer flow to ensure better conversion rate, sustainability and operations executed in a proper timeline.
Responsibilities •Research on potential financial partners •Follow up on sales and account management in LCs •Follow up on opening and matching process •Create a final report with recommendations for next edition
Requirements •Previous experience in EB or IGV and Physical availability
KPIs: •#Of Opens •#Of Approves and Conversion rate •# satisfaction survey filled by enablers
NST New project Manager The project manager of Make it Possible will be responsible to work on specific guidelines for the project, follow up and train the OCPs and OC members of each entity running the project, also will be in charge of tracking the processes part of the customer flow to ensure better conversion rate, sustainability and operations executed in a proper timeline.
Responsibilities: •Creation of materials (booklets for EPs, activities program) •Follow up on sales and account management in LCs •Follow up on opening and matching process •Create a final report with recommendations for next edition
Requirements •Previous experience in EB or IGV and Physical availability
KPIs: •#Of Opens •#Of Approves and Conversion rate •# satisfaction survey filled by enablers
NST IGV Development Learn how to define national strategies in order to scale up the operations. Analytical mindset, understanding how to create IR strategies. As this person is in charge of improvement of IGV processes, including sustainability, will be the responsible for national Host Family program as well. Responsibilities: - Host Families management -International relations management -Partnership quality reporting -Manage communication channels with LCs and partners
Requirements •
Previous experience in EB or IGV and Physical availability
KPIs: # Approves with partners #of partnerships #houses with host family #Improvement strategies implemented
Questions If you are applying for any NST position in IGV you should answer this questions, independently of the position. 1. Create a SWOT analysis of the actual state of IGV in AIESEC in Portugal. 2. How many exchanges AIESEC in Portugal will delivery with IGV this summer? Be ambitious and explain your answer with concrete arguments. 3. Which will be your top 3 priorities as NST (any charge you are applying)? explain each one.
B2C
B2C NST STRUCTURE
* Team Leader positions
LC TRACKER The LC tracker will be responsible for co-management of functional network of Marketing together with MCVP B2C. LC Tracker will play key role in co-creation direction for MKT area and implementing growth strategies in order to achieve huge growth in summer peak. Responsibilities: • coaching of LCVPs • data analysis • implementation of growth strategies for MKT • education of LCs • implementation and preparation of MKT startegies Requirements: •
Team Leader experience
•
team management skills
•
min. LCVP experience
•
marketing experience (preferable not required)
KPIs: # of coaching delivered # growth in customer flow indicators # strategies implemented and their outcome
ON-LINE TEAM LEADER Role of ON-LINE TEAM LEADER is to manage on-line team, which will be focused on creating strategies for on-line marketing in social media and aiesec.pt website. Team Leader will be final responsible for on-line marketing strategies from NST structure. Responsibilities: • on-line team management, • planning and tracking plans • delivering individual coaching for NST • participation and management of weekly team meetings • participation in weekly NST management team meetings • collaboration with LCVPs MKT Requirements: •
Team Leader experience
•
team management skills
•
min. LCVP experience
•
marketing experience (preferable not required)
KPIs: # on-line reach growth # growth in customer flow indicators # strategies implemented and their outcome # growth in number of signups and applies (generated by on-line marketing)
OFF-LINE TEAM LEADER Role of OFF-LINE TEAM LEADER is to manage on-line team, which will be focused on creating strategies for off-line marketing for Universities and media . Team Leader will be final responsible for off-line marketing strategies from NST structure. Responsibilities: • off-line team management, • planning and tracking plans • delivering individual coaching for NST • participation and management of weekly team meetings • participation in weekly NST management team meetings • collaboration with LCVPs MKT Requirements: •
Team Leader experience
•
team management skills
•
min. LCVP experience
•
marketing experience (preferable not required)
KPIs: # off-line reach growth # growth in customer flow indicators # strategies implemented and their outcome # growth in number of signups and applies (generated by off-line marketing)
VISUAL TEAM LEADER Role of VISUAL TEAM LEADER is to manage team, which will be focused on creating materials for promotion of our exchange programs. Team Leader will be final responsible for making sure materials are created and delivered for offline and on-line promotion. Responsibilities: • visual team management, • planning and tracking plans • delivering individual coaching for NST • participation and management of weekly team meetings • participation in weekly NST management team meetings • collaboration with LCVPs MKT • analysis of our customer needs Requirements: •
Team Leader experience
•
team management skills
•
design/video making skills (preferable)
•
marketing experience (preferable not required)
KPIs: # delivery of materials # strategies implemented and their outcome # growth in number of signups and applies (generated by off-line marketing)
FACEBOOK Role of NST Facebook is to manage facebook as attraction and communication channel for our customers. Responsibilities: • co-creation of social media plan with LCs • creation of content calendar for facebook • management of created content (feedback) • posting content in the page • participation and management of weekly team meetings • analysis of achieved results and content improvement Requirements:
•
time management and organizing skills
•
sense of estetics
•
marketing experience (preferable not required)
KPIs: # facebook results (analytics indicators)
# improvements of social media results (growth in sign-ups and applies) # efficiency of communication with customers
INSTAGRAM & BLOG Role of NST Instagram & Blog is to manage both channels as attraction and communication channel for our customers. Responsibilities: • co-creation of social media plan with LCs • creation of content calendar for instagram and blog • management of created content (feedback) • posting content in the channels • participation and management of weekly team meetings • analysis of achieved results and content improvement Requirements: •
time management and organizing skills
•
sense of estetics
•
marketing experience (preferable not required)
KPIs: # instagram results (analytics indicators) # improvements of social media results (growth in sign-ups and applies) # blog articles generated and their #of views # efficiency of communication with customers
WEBSITE MANAGER Role of Website manager is to manage our website in the best possible way in order to improve experience of our customers. Responsibilities: • website management • creation of development strategy • management communication through website • participation and management of weekly team meetings • analysis of achieved results and website improvement • creation of landing pages • SEO improvement Requirements: •
Wordpress
•
html (preferable not required)
KPIs: # website visits # implemented changes and their outcome # efficiency of communication with customers
PUBLIC RELATIONS Role of PR is to manage image of our organization by building relations with other organizations with focus on University strategies and media. Responsibilities: • management of University relations strategies • support for LCs in their University Relations • management of key media partnerships • collaboration with job portals • starting collaboration with new universities for virtual promotion Requirements:
•
communication skills
•
perseverance
•
presentation skills
KPIs: # university relations outcome
# media partnerships and their outcome # job portals and their outcome
PHYSICAL PROMOTION Role of Physical Promotion NST is to create strategies for physical promotion. Responsibilities: • management of physical promotion strategies • support and education for LCs in their promotion activities • guidelines creation • creation of physical promotion measurement Requirements: •
creativity
•
communication
•
organization skills
KPIs: # generated guidelines and physical promotion activities # number of trainings delivered and number of participans # efficiency of physical promotion
VIDEO SPECIALIST Role of Video Strategies is to create video content for AIESEC in Portugal, which will be used for attraction strategies for social media channels. Responsibilities: • creation of video strategy for AIESEC PT • video editing • video channel management • guidelines and education for members • video-showcasing strategies creation Requirements: •
video making skills
•
creativity
KPIs: # generated videos # trainings and pipeline generated
DESIGN SPECIALIST Role of Video Strategies is to create video content for AIESEC in Portugal, which will be used for attraction strategies for social media channels. Responsibilities: • graphics creation and editing • guidelines and education for members • graphic-showcasing strategies creation • creation of templates • physical materials creation (posters, leaflets, etc.) • campaign design creation Requirements: •
design skills
•
creativity
KPIs: # generated graphics and templates # trainings and pipeline generated
QUESTIONS Dear candidate, Questions are same for all positions, and they way you answer them is totally up to you. Remember that you can apply for position X and you be allocated for another one. If you are applying for Team Leader position you have to answer one more question (number 4). If you are applying for more than one position please make it clear in first question and answer for question number 3 - two times (3a - first position, 3b - second position) In cays of any questions, please contact me, Good Luck Bartek
1.
Why did you decided to apply for NST MKT B2C? Please choose one position you would like to apply to and explain your choice.
2.
What makes you work for AIESEC every day? How do you imagine yourself and your work in NST? Which of your strengths and weaknesses may have impact on your work?
3.
Present 3 strategies you would like to implement during your work (in chosen by you position) Present strategy and actions to achieve it. Explain what is relevance of this strategy.
4.
(just for Team Leaders applicants) How you imagine perfect team, waht will be your unique contribution for the team, how are you going to work with them?
Local Commitee Development
Structure
™ CONTENT MAKER Role of analysis, materials and video creation for the ™ network in order to educate the VPs and managers. Responsibilities: • Creation and management of the materials for the network according to the network education needs • Deliver education for the network • Monthly ™ analysis • ™ managers monthly meetings • Presence in the ™ network meetings • Biweekly meetings with the MC TM Requirements: •
Experience as VP ™ or LCP
KPIs: #Monthly analysis #Materials for the network #Monthly managers meeting
QUESTIONS 1. Why did you decide to apply for NST Content Maker? What will be your main contribution for the network? 2. How do you connect your profile with the implementation of new tools and materials for the network? How do you expect to interact with the network to implement it? 3. Make a SWOT analysis of AIESEC in Portugal ™ area and present at least one action to improve each weaknesses.
Expansion Manager Number of positions: 2(Each one will be responsible for 3 expansions) Responsibilities: • OGX Promotion in the expansions initiative (Bragança, Viseu, Leiria, Açores, Évora and Faro) • Recruitment for the expansions • Education for the expansions • Synergy meetings with OGX NST • Weekly meetings with MCVP LCD • Open the expansions in the general assembly • Weekly meetings with 3 expansions team leaders Requirements: •
Experience with Expansions or
•
OGX, MKT or LCP experience
KPIs: #Subscribers (OGV and members) #expansions opened #Education delivered #Expansions meetings
QUESTIONS 1. Why did you decide to apply for NST Expansion manager? Why you and what will be your main contribution for the expansions? 2. Taking in consideration the expansions initiative we have right now, present the main challenges and solutions to consolidate each one of them: a) AIESEC in Braganรงa b) AIESEC in Viseu c) AIESEC in Leiria d) AIESEC in ร vora e) AIESEC in Aรงores f) AIESEC in Faro 3. Choose one of the expansions and build a macro plan to start the oGV performance in the middle of march.
BD
Structure
Sales Manager Sales Manager will be the national support to define the national sales strategy and delivery to the companies AIESEC is partnering with in Portugal. Responsibilities: • Defining and executing national delivery strategy for National Partners. • Market research and data analysis. • Leading BD, Exchange and Non-Exchange Managers..
Requirements • Sales background • Leadership skills * can be virtual
KPIs: # New Partners # Realizations # NPS % goal achievement
Questions: 1. What are your motivations for this position? 2. How do you see the position you are applying for contributing for AIESEC in Portugal? 3. Given this is a new position, how would you start-up the processes to ensure sustainability for AIESEC in Portugal?
Alumni Manager Responsible for ensuring that the organization keeps engaged with the Alumni and that we can generate strategic value from the Alumni network. Responsibilities: • Coordinating relationship with AAAP • Co-creating strategy to engage Young Alumni with AAAP • Project Management for AAAP initiatives
Requirements • Availability to attend AAAP events
Questions:
KPIs:
1. What are your motivations for this position?
# Young Alumni engaged # Leads coming from Alumni # Trainings delivered from Alumni # projects developed with AAAP
2. How do you see the position you are applying for contributing for AIESEC in Portugal? 3. What is the biggest evolution you would like to bring for the position?
BD Manager (North) BD Manager will be the regional support to ensure that AIESEC is partnering with the top companies in Portugal.
Responsibilities: • Defining and executing regional sales strategy for partners’ acquisition. • Account management to key stakeholders. • Co-creation of the national portfolio.
Requirements • Being based in North • Time availability for sales meetings • Sales experience
KPIs: # proposals sent # revenue # new partners % goal achievement
Questions: 1. What are your motivations for this position? 2. How do you see the position you are applying for contributing for AIESEC in Portugal?
3. What is the biggest evolution you would like to bring for the position?
BD Manager (Centre) BD Manager will be the regional support to ensure that AIESEC is partnering with the top companies in Portugal.
Responsibilities: • Defining and executing regional sales strategy for partners’ acquisition. • Account management to key stakeholders. • Co-creation of the national portfolio.
Requirements • Being based in Lisbon • Time availability for sales meetings • Sales experience
KPIs: # proposals sent # revenue # new partners % goal achievement
Questions: 1. What are your motivations for this position? 2. How do you see the position you are applying for contributing for AIESEC in Portugal? 3. What is the biggest evolution you would like to bring for the position?
Exchange Manager Exchange Manager will be the national support to ensure the delivery of Exchange products (both ICX and OGX) to the companies AIESEC is partnering with in Portugal.
Responsibilities: • Defining and executing regional delivery strategy for National Partners. • Account management to key stakeholders. • Ensure synergy with iGT and follow-up to LCs selected to co-deliver.
Requirements • Operations background • Time availability for delivery • Leadership skills
KPIs: # Approveds # Realizations # NPS % goal achievement
Questions: 1. What are your motivations for this position? 2. How do you see the position you are applying for contributing for AIESEC in Portugal? 3. Given this is a new position, how would you start-up the processes to ensure sustainability for AIESEC in Portugal?
Non-Exchange Manager Non-Exchange Manager will be the national support to ensure the delivery of Non-Exchange products (Conferences, Social Media, etc.) to the companies AIESEC is partnering with in Portugal.
Responsibilities: • Defining and executing national delivery strategy for National Partners. • Account management to key stakeholders. • Ensure synergy with Marketing and delivery.
Requirements • Marketing background (preferred) • Time availability for delivery • Leadership skills
KPIs: # Products delivered # Partners engaged % goal achievement
Questions: 1. What are your motivations for this position? 2. How do you see the position you are applying for contributing for AIESEC in Portugal?
3. Given this is a new position, how would you start-up the processes to ensure sustainability for AIESEC in Portugal?
Internal Comm
Internal Communication Manager The iCOMM Manager will be responsible for managing all the internal communication strategy of AIESEC in Portugal and it will respond to André Aragão, which is team leader for this project.
Responsibilities
Preferred Requirements
KPIs
- Manage all internal comm platforms
- Sense of aesthetics
# Internal Newsletters
- Marketing Campaign Knowledge
# Internal COMM posts
- Photoshop Knowledge
iCOMM plan delivery
- Ensure delivery of national R&R strategy - Internal comm campaigns’ design and delivery - Support conferences internal comm plan - Ensure network engagement
- Writing Skills - WordPress Knowledge -
Questions 1. What is the importance of internal communication for an entity and how can internal communication boost AIESEC in Portugal’s results?
2. Design a 1 month simplified internal comm content calendar for AIESEC in Portugal’s internal facebook group for the month of February. 3. Design a SWOT analysis of AIESEC in Portugal’s internal communication. Important note: This position will have a little challenge to complete between the application’s delivery and the interview.
Contacts • OGX: exchange@aiesec.pt • iGET: corporate@aiesec.pt • IGV: socialprojects@aiesec.pt • B2C: marketing@aiesec.pt • TM: talents@aiesec.pt •Finance: finance@aiesec.pt • BD: businessdevelopment@aiesec.pt • LCD: organizationaldevelopment@aiesec.pt