5.0 Update on previous Performance Improvement Plan Objectives
Objective
Development of Sullatober Household Recycling Centre.
Outcome
A larger site with improved infrastructure and accessibility to maximise re-use and recycling.
6500m2 by 31 March 2022.
The new Sullatober Household Recycling Centre (HRC) opened to the public on Monday 16 May 2022.
Increase recycling rate by 23.2% by 31 March 2022.
Due to the revised opening date, it is anticipated that Council will have robust recycling data available by September 2022.
Financial savings by compacting waste and reduction in fuel consumption.
A more effective and efficient service with increased customer satisfaction and value for money for ratepayers.
Progress in relation to the remaining outcomes and indicators will continue to be measured and reported in this year’s Performance Improvement Plan updates, as 12 additional tonnes of re- appropriate. used materials by 31 March 2023. 50% reduction in On-going progress updates will be reported in this year’s containers hauled per Performance Improvement Plan updates, as appropriate. newly compacted material by 31 March 2023. Reduce tCO2e by 800 by 31 March 2023. Increased rate of customer A customer satisfaction survey is expected to take place in satisfaction. summer 2022.
2020 to 2021 Key Performance Indicator
Status
2021 to 2022 Reduce the impact of poverty through the delivery of a Slow Cooker programme.
Status
1046 additional tonnes of recycled materials by 31 March 2023.
We have outlined our progress towards meeting our objectives as follows:
Objective
Key Performance Indicator
2021 to 2022
The following table provides an update on objectives that were not taken forward into the next year’s Performance Improvement Plan. Some of these were not fully complete by the end of the last financial year.
Green | Achieved / On track Amber | Delayed but progressing Red | Not achieved / Stopped Grey | Not due yet / Not available
Outcome
A “Slow Energy Cookbook launched by the end Efficient” cookbook of July 2021. for households to prepare low cost, enjoyable and nutritious meals.
The cookbook was successfully launched in summer 2021, and is available for download on Council’s website, or in hard copy. It has also been made available to other organisations, to support their activities. It was promoted across our social media platforms, and in the Community Health and Wellbeing e-zine. 98 hard copies have been distributed so far, with 1,749 views online (in the UK and internationally). This objective is now fully complete, and therefore will not form part of the 2022 to 2023 Performance Improvement Plan. It will continue to be delivered and reported as ‘business as usual’.
Delivery of free slow cookers to vulnerable households.
50 slow cookers provided to vulnerable households.
53 vulnerable households received slow cookers by 31 March 2022.
A series of fun and interactive virtual demonstration sessions for using a slow cooker.
6 slow cooking demonstrations completed by March 2022 (virtually or in person).
By March 2022, six demonstrations were delivered. 89 people attended, with 94% feeling more confident to produce healthy, nutritious meals in a slow cooker.
70% of attendees of slow cooking demonstrations stating they are more confident to produce 25 | Performance Improvement Plan 2022 to 2023healthy, nutritious meals using a slow cooker.
Five more demonstrations took place throughout April and May 2022.
Encourage people to value our natural environment through the promotion of the Green Dog Walkers scheme.
Responsible At least 1,500 active Green dog ownership Dog Walker Pledges by through increased March 2021. participation and support of the Green Dog Walkers Scheme.
A marketing and A further 2 organisations promotional committed to taking campaign to action by March 2021. challenge attitudes and change behaviours.
Pledge numbers were greatly affected by the impact of the COVID-19 pandemic, which meant that Council were unable to attend road shows, and promotional activities were restricted. The number of active pledge numbers at March 2021 was 1160 pledges. Council’s focus is currently on building community participation and reducing dog foul in the borough. An update on the progression of the scheme is being provided in the annual Environmental Performance and Carbon Footprint Report (2021 to 2022), which is being reported to Council’s Direct Services Committee, as an example of an environmental initiative. 14 community groups are now participating in the Green Dog Walkers Scheme. Regular social media messages have been posted about the scheme and targeting dog foul. New themed signage has also been displayed throughout the Borough. In February 2022, Council gave a presentation to the Outdoor Recreation NI Webinar, as a best practice showcase.
New video content is currently in development. A cleaner borough. A 10% reduction in the 2021 to 2022 saw a greater balance between enforcement number of dog fouling and education, with an increase in the number of Fixed complaints by March 2021. Penalty Notices issued on the previous year. This resulted in a 25% reduction in dog foul complaints from 2020 to 2021. A reduction in the number A dedicated Green Dog Walkers facebook page has now of residents perceiving dog been set up as a key engagement tool. Focus groups will fouling to be an issue in be organised for community participants by the end of this our local areas. year. www.midandeastantrim.gov.uk | 26
