CEM - June 2011

Summer 2011

Issue 6 Summer 2011

camPus Campus Estate Management

For Today’s University and College Estate Managers

Campus Estate Management

Access all areas inside

Learning in a safe environment

P8 Product news

A comprehensive round-up of the latest product and industry news

p20 Designed for living New-build accommodation project is a winner

P28 sussex by the sea

A masterplan blends old and new at the University of Sussex

a winning combination

Protecting what matters most with Honeywell integrated security solutions In a world that faces an ever-increasing combination of threats—where security solutions are growing more complex, you need a strong and trusted partner. As a leader in every area of security—intrusion, access control and video surveillance—Honeywell and its scalable, integrated solutions secure millions of premises around the world, including homes, businesses, cultural sites, industry and critical infrastructure. If you take great technology and put it together with the best, most experienced people, it's a winning combination—and the reason so many of the world's leading security installers, integrators and end-users have chosen Honeywell as their partner of choice. Visit www.honeywell.com/security/emea to find the right security solution for you.

For additional information, call +44 (0)8448 000 235 or visit www.honeywell.com/security/emea © 2011 Honeywell International Inc. All rights reserved.

Editor’s letter

W Editor Adam Riches +44 (0)20 7216 6427 editorial@mebmedia.co.uk Advertising +44 (0)1622 201207 advertising@mebmedia.co.uk Accounts Jay Kempisty +44 (0)1622 201207 accounts@mebmedia.co.uk Publisher Wayne Banks +44 (0)1622 201207 wayne.banks@mebmedia.co.uk Design and Production Mark Fisher www.fishgraphicdesign mark@fishgraphicdesign.co.uk Printed by Buxton Press Limited Palace Road Buxton Derbyshire SK17 6AE United Kingdom Campus Estate Management is published 4 times a year by MEB Media Limited 13 Princes Street Maidstone Kent ME14 1UR United Kingdom Tel: +44 (0)1622 201207, Fax: +44 (0)1622 210207 info@mebmedia.co.uk www.mebmedia.co.uk

elcome to the Summer 2011 edition of Campus Estate Management, the only magazine exclusively for today’s university and college estate managers.

Once again we’ve got an issue crammed with news and features – and we’ve an added bonus this time, in the form of our special Laboratory Supplement.

This focuses on the critical issue of water purity; this might sound simple but, in practice, not all water is the same. While mains water is fine for water baths and cooling equipment, it is simply not clean enough for many other uses. We explain how you can ensure your lab water is fit for purpose.

Our Cover Story focuses on Accrington and Rossendale College’s implementation of a campus-wide, state-of-the-art security system. Find out how 4i Security implemented a much-lauded solution (page 4).

The University of Surrey faced a problem that many of you will be familiar with – a chronic lack of student accommodation. The answer was a new development that quickly and efficiently created over 1,500 more student bedrooms. This case study makes fascinating reading; it starts on page 20.

In our feature on venue management we profile the work of Showsec, and in particular its tie-up with University of Leicester (see page 24). Showsec now secures over 450 music and sports venues across the UK. The University of Sussex recently underwent a transformation that both

respected the traditional design of the campus while improving facilities for students and staff. Roger FitzGerald of masterplanner ADP tells the story (page 28).

On a different tack, NFC technology is set to make great strides in the near future phone, enabling as it will users to make electronic payments via their mobile phone. Already being rolled out in the hotel sector, NFC will offer many advantages to campus estate managers and their staff and this technology is well worth investigation (see page 32).

Our audio visual feature in this issue focuses on how Snelling Business Systems installed the first ever 3D 103” Panasonic plasma sold in the UK at the Ruskin Digital Gallery on the Cambridge campus. Catch up with this spectacular project on page 36 In our Company Profile we look at how Bose is improving the learning experience for students in Liverpool and Loughborough (page 40); and our access control feature looks at how a special needs school in Connecticut found a solution to the problem of managing visitors to the campus. This was a particular issue for the River Street school, which serves students from 30 neighbouring towns (see page 44).

Finally, don’t forget our Product and Industry News section, which is packed with developments from the world’s leading manufacturers (see page 8).

Happy reading.

Adam Riches, Editor

Copyright © MEB Media Ltd - 2011, all rights reserved.

Articles and art may not be reproduced or reprinted without the express written permission of the publisher Exclusion of Liability Although every effort will be made to ensure the accuracy of all materials published, the publisher takes no responsibility for errors or omissions.

14 Campus Estate Management I Summer 2011 I 1

• • • •

Entrance and Exit Doors Perimeter Doors Student Accommodation Classrooms and Departments

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IT Departments Science Labs Lockers and Cabinets Sports Facilities

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Contents

cover story

The kids are alright How one Lancashire college benefited from a security makeover

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ccrington and Rossendale College has been providing award-winning education and training to the people of Hyndburn, Rossendale and the Ribble Valley in East Lancashire for over 50 years.

The college underwent a £16 million refurbishment project and opened its new look Broad Oak Campus in September 2007, offering students the opportunity to study at one of the area’s most state-of-the-art facilities.

The £16 million refurbishment project signifies the biggest transformation in the college’s 50year history and one of the biggest investments in Hyndburn’s history.

This investment was a massive commitment by the college to

ensure that Hyndburn & Rossendale students have a campus fit for the 21st century.

Following the refurbishment, Accrington and Rossendale College recognised the need to replace its outdated security system that comprised various manufacturers’ intruder control panels that operated independently of each other and had proven to be unreliable, with false alarms occurring on a weekly basis. Due to the financial penalties imposed for unnecessary emergency service responses to false alarms, the college did not have police response.

Therefore, in the event of an alarm, security personnel were obliged to investigate it putting both the site and security staff at risk. The solution

4 I Summer 2011 I Campus Estate Management

was to install a new intruder and access control system integrated on one platform across three buildings – the Coppice Centre, the multi-millionpound Hameldon Centre – home of the award-winning Construction & Technology Departments, and the Broad Oak Centre.

Accrington and Rossendale College’s top priority was to provide a safe and secure environment for staff and students by securing the three building site particularly after hours when the college is unlit and more vulnerable to intruders. The legacy system did not allow the campus to be locked down and completely secured after hours, and when daily classes finish at 6pm the campus buildings remain

T he new Accrington and Rossendale College security system covers a vast site comprising over 490 zones and so required a large yet robust solution that could deliver a high level of security

open for students and staff until 10pm. Although the college employs manned guarding services, the size of the campus meant that the security guards could not monitor all activity to and from the buildings. Staff and student safety was a real concern as anyone could walk into the unsecured campus buildings. As a result, the new system would require integrated access control functionality to manage after hours activity. The college also specified an enhanced level of access control using existing ID swipe cards, previously used by staff and students for ID purposes only, plus a thumb print verification to ensure only authorised personnel could access the campus. The thumb print verification solution will be implemented later this year. This combination will prevent unauthorised access, even if a swipe card was lost or stolen.

Additional security system requirements included: 3G, smartphone and web control of the system; the ability to send specific alarm notifications depending on

which users were onsite at any given time; the integration of emergency lighting control that could be monitored and tested in accordance with the college’s Health and Safety procedures and the ability to report classroom usage at specific times.

The solution System integrator 4i Security was selected by Accrington and Rossendale College to install a modern and user-friendly security management system that would offer simplicity in both operation and maintenance, yet deliver the extensive specifications required by the college. After visiting and evaluating the Accrington and Rossendale site, 4i Security designed a complex and intelligent custom security system that would fulfil the customer’s needs by providing an integrated intruder and access control system, that could be centrally managed on the college’s Apple Mac platform with the ability to automate and remotely operate the security of the three campus buildings.

“We selected 4i Security to install our integrated intruder and access control system as they were the only installation company that fully understood all our needs and had the technological expertise and experience to deliver a solution that met all of our requirements and then some,” said Haydn Gordon, Facilities Manager of Accrington and Rossendale College.

4i Security achieved this through Honeywell’s Galaxy Dimension integrated intruder and access control system, Honeywell’s remote servicing and user management suite software in conjunction with 4i Security’s advanced proprietary software and Online Management Console (OMC) tool. The OMC is an online portal allowing clients to interact with 4i and have full access to all information from their security systems on or off site in a control centre or via smartphone around the clock. This software platform gives 4i security a unique position in the security market.

The final system also included >

Campus Estate Management I Summer 2011 I 5

300 DT7550UK2 Dual Technology motion detectors with Maskalert and some DT8M wireless DUAL TEC motion sensors, which proved key to eliminating false alarms. The system’s Galaxy door control modules and Mifare readers facilitate access to the buildings. Finally, the DET8M wireless flood and temperature sensor was installed in the server rooms which host the college’s computer system.

“We chose the Galaxy Dimension platform for three key reasons: the ability to get data out of the control panel via the remote servicing suite (RSS) software; its ability to handle large scale installations; and the reliability and stability that it offers,” stated Matthew Brough, Head of IT and Technology at 4i Security.

The new Accrington and Rossendale College security system covers a vast site comprising over 490 zones and therefore required a large yet robust solution that could deliver the high level of security that was crucial for the college. The flexibility of the Galaxy technology combined with 4i Security’s knowledge and expertise in installing systems in similar environments, were key factors in delivering the finished solution.

The benefits The powerful combination of Honeywell’s Galaxy Remote Servicing Software (RSS) and 4i Security’s propriety Online Management Console (OMC) software tool brought a number of key benefits to the end user: lS ystem control via smartphone or web: Allowing system monitoring and remote operation from an offsite control centre or on the move by the security personnel enabling most issues to be dealt with instantaneously. Remote servicing technology saves both time and money as it significantly reduces the number of unnecessary site visits by engineers. 4i’s monthly analysis indicates that by using remote servicing the carbon footprint can be halved as 92% of issues can be dealt with remotely.

lS wift response to potential security

breaches: The combination of technologies also allows specific alarm notifications to be sent to on duty security personnel to alert them to potential security breaches.

This enables them to take swift action to ensure the ongoing safety of staff and students. lS ystem automation, maintenance and monitoring can be easily managed. For example, to comply with the college’s Health and Safety rules, mandatory maintenance can be scheduled to test emergency lighting. Users can also be monitored using the swipe card system to set/unset the system identifying potential staff time management issues and capturing data on classroom usage patterns so that the college can plan and use their resources efficiently and effectively. lT he access control system ensures only authorised personnel have access to the campus buildings after hours, and if access is required by anyone without a swipe card, the security staff can grant them access by releasing the relevant door controlled through the Galaxy control panel, after first verifying the person’s identity over a video door intercom system. lW ith the new system in place false alarms have been eliminated, due

6 I Summer 2011 I Campus Estate Management

predominantly to Honeywell’s reliable DUAL TEC Motion sensors that trigger only genuine alarms, and the college can now also benefit from police response as any alarm can now be treated as a genuine security breach. lT he use of Honeywell’s wireless flood and temperature detector in the new system brings an additional benefit to the college. By installing these sensors in server rooms which host the college’s computer system, the room temperature is monitored and an alarm triggered by the sensor if the temperature rises above a predetermined level, alerting staff to a potential issue which can be quickly investigated and resolved.

“4i Security is a very forward thinking company with regards to automation and we use the Galaxy panel in many areas including health and safety, and have created new markets with it,” said Mark Slater, 4i Security managing director. “I feel we have demonstrated innovation that is light years ahead of any installation company and achieved functionality with Galaxy Dimension that no one else has been able to do. Most of this is not available with the standard off the shelf product and 4i has invested circa £500k in software and hardware development to enable us to take the Galaxy product and our security systems to another level.” CEM

Concerto Auditorium Seating

Sequence Lecture Hall Seating

University College Dublin As part of ongoing refurbishments and modernisation at the UCD campus, KI have provided Concerto Auditorium seating at the Newman Building and Sequence Lecture Hall seating with Torsion chairs at the newly constructed Quinn School of Business.

www.kieurope.com

sales@kieurope.com

Tel: 020 7404 7441

product and industry news

act

Gdansk university signs up to ACT access control solution

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roximity readers, door stations and door controllers from Dublin-based Access Control Technology (ACT) have been installed in residential accommodation at the University of Gdansk, Poland.

The university has 33,000 students across 11 faculties and 1,700 staff. Residents at two of the university’s accommodation blocks have been issued with access control cards to access their rooms using ACT’s ACTpro-X 1030 proximity mullion readers. The equipment has been implemented in two stages, with the second order being made by ACT’s local partner, Janex International, based on the build quality and problemfree performance of the units in the first phase.

The readers are being used in conjunction with ACTpro 2000 two-door controllers that are expandable to 16 doors using ACTpro door stations. These controllers allow RS232 or RS485 PC connection with support for ‘Clock & Data’ and ‘Wiegand’ format readers. The university is also using ACTpro 100 single door stations that allow use of up to 14 door stations with each ACTpro 2000 controller. These door stations offer facility managers programmable inputs and outputs, and auxiliary relay output for situations such as door forced, door ajar or duress.

The multi-storey residential halls accommodate both undergraduates and post-graduates including foreign 8 I Summer 2011 I Campus Estate Management

students participating in the British Council’s Erasmus programme, which enables people in higher education to study for part of their degree in 31 European countries.

The University of Gdansk prides itself on being particularly accessible to students with special mobility needs, and the flexible mounting heights achievable with the ACT proximity readers are of value to wheelchair-users. Almost 500 students and 50 staff members at the university have specific needs and this is reflected in provision of multiple ramps and accommodation with reduced-height configuration.

Serge Tureau, Export Sales Manager at ACT, said: “The ACTpro system is ACT’s largest and most expandable range which allows for installations covering 4,000 doors if necessary. It has enabled authorities at the University of Gdansk to create an interconnected hierarchy of access privileges across multiple sites, defining user and time zones for management and students employing ACT software.”

The curriculum at the University of Gdansk covers over 40 major fields of study with particular strength in natural sciences and quantum informatics. The university is also respected for its medical school and work in oceanography. Alumni include Donald Tusk, the current Prime Minister of Poland. n Go to www.accesscontrol.ie for more information

“We have developed and implemented some process improvements evolved from phase 1 of the project, which will allow us to exceed the client’s expectations” Bell & Webster secures phase 2 of student accommodation project Bell and Webster has secured a repeat order from Morgan Sindall to manufacture and construct 595 student accommodation rooms at Reading University. Shaun Brown, Managing Director of Bell and Webster, said: “This is phase 2 of the project and it’s great to be back working in partnership with the Morgan Sindall team again. We have developed and implemented some process improvements evolved from phase 1 of the project, which will allow us to exceed the client’s expectations.” Bell and Webster has implemented Asta site control software that complements its existing Asta Powerproject.

Asta Sitecontrol enables Bell and Webster’s project management team to record a permanent daily record of site activities using the site diary and other tools. It integrates with Asta Powerproject to provide a joinedup solution to site management and planning. Another process improvement is the purchase and use of the Tekla BIM software. Ashley Moss, Estimating Manager

of Bell and Webster, said: “The Tekla BIM software is a major leap forward for our business and will continuously improve our design service levels and will make our off site manufacture process more efficient.”

Bell and Webster is a leader in the design and manufacture of precast concrete hotel and student accommodation rooms. n See www.eleco.com for more

ICT’s ‘hot’ desks make learning easier The ICT Science Desk from ABC Desks is sturdy, innovative ICT desking for schools, colleges and universities. Worktops are designed in Trespa Athlon, incorporating the company’s pivoting Tidyarm system to move the monitor and keyboard out of the way while the practical part of the lesson is taking place. The worktop also features ABC desks neat cable management system ensuring a safe, uncluttered area for experiments. In addition to this is the option of an island unit and a teacher desk with epoxy sink, vulcathene waste fittings, ventilated server cabinet, lockable draw unit and trays. ABC Desks are suppliers of sturdy, cost effective ICT desk solutions, incorporating all types of IT equipment. Its range includes attractive, ergonomic space saving desks for classrooms, music rooms, language laboratories, and special needs students. n See www.abcdesks.com for more Campus Estate Management I Summer 2011 I 9

product and industry news

SANYO passes the test at sixth form college An educational establishment in Essex with a 300-year heritage can claim to be one of the first colleges in the UK to update its security system by investing in a networked solution that takes advantage of the latest Full HD camera technology.

Palmer’s Sixth Form College, in Grays, has updated its CCTV security system to incorporate the latest High Definition (HD) technology from SANYO. The college is now equipped with cutting edge security technology to take it forward to the next century.

The college’s analogue camera system was “well past its sell-by-date”, according to Gary Redman, Facilities Manager for Palmer’s College, when he started to look into updating the security system. To ensure the college ended up with a solution that would be fit for purpose today, but also able to cope with the advances in technology to come, Redman retained the services of an independent consultant who advised that he should look for a networked solution. While considering which types and styles of cameras to select, Redman met with Doug Gwilliams, Corporate Account Manager for SANYO, and was so impressed with the product, as well as Doug’s commitment to the project, that he decided to go ahead with the new Full HD solution that SANYO provide.

The Full HD cameras, launched by Sanyo in 2009 have the capability to capture full high definition (1920 x 1080) sharp and crystal clear colour images at 25 frames per second and are equipped with a Dual Codec to support both the latest H.264 compression standard as well as MJPEG. Using technology developed by SANYO’s miniaturization expertise (developed in the main for their digital movie cameras and personal cameras) the units

10 I Summer 2011 I Campus Estate Management

installed in the college are 40% smaller than conventional CCTV cameras.

Putting the installation work out to tender, Redman was absolute in his commitment to get the best quality and value for his money, and selected the incumbent installation company Bastion Complete Security Ltd as they have a proven track record in working with schools and colleges, which comprises over 70% of their business.

With many years of working together, Graham Gardener, Director at Bastion Complete Security Ltd, knew the operational requirements of the college extremely well and was able to generate cost savings with his sound advice and technical know-how.

Phase one of the project has been completed, with 16 SANYO full HD cameras installed at various locations around the college, 11 of which are the VCC-HD5600P day/night PTZ (pan/tilt/zoom) cameras, three are VCCHD2300P vandal resistant domes and two are VCCHD2300P fixed day/night cameras.

Using SANYO’s VMS monitoring software, six authorised users from the college are able to log into the system to view the cameras at any one time. The software enables images from any of the cameras to be watched simultaneously, and allows for the angle and zoom of the PTZ cameras to be changed to obtain a clearer picture.

Redman has been suitably impressed by the technology: “Our previous product worked very well in its hay day, however in today’s environment, the clearer the image, the easier it is for us to determine what is occurring. The Full HD cameras that SANYO provide are so sharp that we can use the recorded video as evidence if needed.” n See www.uk.sanyo.com/products/CCTV/ for more

Club Car takes to the streets

Club Car is now street legal in every country in the EU. Club Car’s electric utility vehicles offer an attractive alternative to traditional petrol-powered vehicles.

For a start there’s no petrol costs – and zero emissions.

Club Car’s vehicles have the power to perform numerous campus tasks, from mail delivery to security and maintenance.

Want to know more?

Contact your Club Car representative today.

street legal www.clubcar.com info_esa@clubcar.com (+44) 777 180 5463

product and industry news

Wavestore provides an education in IP Network Video Surveillance Like many schools in the UK, Penglais Secondary School relies on its CCTV system as a valuable tool to help enforce its zero tolerance policy on bullying and any form of criminal activity, such as vandalism and theft.

Situated in the town of Aberystwyth in West Wales, Penglais Secondary School, which was established in 1973, provides education to over 1,350 pupils aged between 11–19 years.

Unfortunately, the school’s CCTV system, which was installed some years ago, had become technologically outdated. The 16 existing analogue cameras were still working satisfactorily but did not fully cover all areas of the site and the recording system was inadequate for the school’s requirements.

“There were a number of entrances and exits as well as part of the school’s perimeter which were not covered by the existing cameras,” said Len Vaughan, Penglais’ Network Manager. “We decided therefore to look at how best to expand the system, while at the same time upgrade the method of recording.”

Fortunately, help was at hand in the form of a ‘Schools Target Hardening Grant’ from the Welsh Assembly, which allowed the management of Penglais School to invest in the very latest IP network based video surveillance technology.

Vaughan set about researching the best option for the job in hand and drew up a ‘wishlist’ which included a requirement to network the existing analogue cameras with 12 new IP network cameras and for authorised staff to be able to view images from any of the cameras from anywhere on the network. The upgraded system also had to be future-proof to allow further additional

12 I Summer 2011 I Campus Estate Management

cameras to be added in the future as and when the school’s requirements changed. Most importantly, Len wanted to be able to record the highest possible quality images, namely full D1 resolution at 25 frames per second, from some of the cameras.

After evaluating a number of options, Len recommended to the school’s management that they should invest in a Wavestore Granite digital video recording solution. The Granite is Wavestore’s top of the range ‘hybrid’ recorder, which utilises an ultra reliable Linux-based open software platform and is able to simultaneously record images from a combination of up to 64 analogue and IP network cameras. Simple drag and drop function enables each user to create unique multiple display preferences. The Wavestore software offers an extremely fast search facility to allow users to be able to quickly review recorded images of any incident.

By attending a one-day training course conducted by Wavestore, Vaughan was able to install the Granite on his own, and with basic DIY skills, he was also able to install the new IP network cameras, nine of which were from Y-cam and three from ACTi. “For such a sophisticated hybrid system, it was a relatively straightforward installation,” said Vaughan.

“The Granite has enabled us to continue to obtain value from the existing analogue cameras, while investing in the latest technology in the form of the IP network cameras. Overall, we are very pleased with the solution. Being able to install it ourselves saved quite a lot of money, but most importantly, we now have a system that covers all areas of our site.” n See www.wavestore.com for more

“I have been very impressed with the service we’ve received from LED Eco Lights. From the initial analysis and evaluation stage through to the final switch on” LED Eco Lights helps leisure centre reduce energy costs LED Eco Lights has supplied and installed a series of LED High Bay lights at Montem Leisure Centre in Slough, UK, to drastically reduce energy consumption, running costs and environmental impact.

Montem Leisure Centre is one of the region’s largest leisure centres offering an extensive range of facilities for numerous sporting and fitness activities. The Centre has received national awards for its top quality health and fitness facilities and is accredited by the Inclusive Fitness Initiative for its service to customers with disabilities.

Within the Centre’s main mixed-use sports hall, LED Eco Lights has replaced existing conventional lights with an installation of 28 High Bay LED lights. Rated at 100 Watts, the new lights consume less than a quarter of the power required by the 480W-rated metal halide units they replaced. This reduction in power consumption equates to an impressive saving of over £6700 in running costs and maintenance savings each year. Furthermore, the installation produces an annual saving of over 24,000kg of CO2 thereby helping Montem Leisure Centre to lower its overall environmental impact.

Versapak keeps the mail safe UK-based Versapak has seen a rise in demand from schools for its secure mailing bags and pouches with staff handling ever-increasing volumes of paperwork and cash.

The company is a long-established supplier to schools, but says the modern requirement to secure and store paperwork and cash has prompted a steady rise in orders.

These strong and durable tamper-evident bags and pouches are specially designed to protect important items such as loose money, exam papers, pupil records, results, personal effects and confidential files. The company also supplies large security sacks and holdalls for storing equipment, as well as satchels, garment bags and personalised school bags. In addition, Versapak can design and manufacture bespoke products to meet the particular needs of individual schools.

Julie Goddard, Business Manager for Public Sector at

Emma Kinghorn, Centre Manager at Montem Leisure Centre is delighted with the new LED lighting installation.

She said: “I have been very impressed with the service we’ve received from LED Eco Lights. From the initial analysis and evaluation stage through to the final ‘switch on’, the company has been extremely helpful and supportive. The centre will be benefiting from ongoing annual savings in both energy consumption and maintenance costs. And the real bonus is that users of the hall, particularly badminton players, are delighted with the improved lighting levels, describing the ‘very clean’ light produced by the new LED units.” n For more information see www.ledecolights.com Versapak, said: “At a time when the responsibilities of schools are expanding with more autonomy and financial control, it’s more important than ever that they have the necessary accessories to ensure safety and security. The protection of documents, cash and other valuable items as they are delivered between departments or locations is vital.”

The growing number of functions performed internally by schools not only requires secure bags and packages but also a highly organised system of handling mail.

Versapak is also a specialist provider of mailroom furniture and equipment, and offers bespoke mailroom solutions to help schools create a tidy, well-organised and easy-to-use hub for incoming and outgoing mail.

Logical and ergonomic mailrooms, designed specifically to suit the school and its staff, can make a significant contribution to the efficient and smooth running of operations. n See www.versapak.co.uk for more information Campus Estate Management I Summer 2011 I 13

product and industry news

“We have especially developed new food concepts to meet the needs of students and staff on site, and they were impressed by our local food sourcing strategy” Sodexo wins five-year deal with New College Swindon Sodexo, a leading provider of on-site service solutions, has won a five-year deal to provide catering and hospitality services at New College Swindon in Wiltshire, a contract worth almost £2.5million.

The deal will see Sodexo providing meals to up to 7,000 students and college staff every year, with a range of appetizing menus based on a variety of different concepts, including a Costa Coffee shop, Bowl hot food offer, Brunch all day breakfast concept, Street handheld snacks, and a C Store retail shop. Sodexo’s highly skilled and experienced catering and hospitality teams will provide increased flexibility in meal options, which will ensure that students and college staff can eat the meals they want, at a time convenient for them, whether that’s before, after or in between lectures and seminars.

Sodexo has more than 50 years’ experience in the education market and has a healthy portfolio of clients within this sector, covering schools, colleges and universities. It has a customer-focused approach, which helps to better understand everything from the likes and dislikes of secondary school children to the financial worries and safety concerns of young adults in higher and further education.

Debbie Owens, operations director for Sodexo Education said: “This is a great win for Sodexo and we are delighted that New Swindon College has chosen us to provide all its catering and hospitality services.

“We have especially developed new food concepts to meet the needs of students and staff on site, and they were impressed by our local food sourcing strategy. The location of Sodexo Education’s headquarters in Swindon also helped to seal the agreement as New College Swindon wanted a readily available support team to meet their day-to-day requirements.

“With our client recently refurbishing and extending the premises, we look forward to further opportunities and developing the contract.” n See www.uk.sodexo.com for more

Hauraton walks the walk with lights fantastic Based on their popular Faserfix Super KS 100 channels, Hauraton has integrated a 12 volt, LED lighting system into all the gratings offered in the KS range. The system provides aesthetic illumination at ground level for public areas such as leisure facilities, piazzas, courtyards and walkways. The system can reduce the requirement for general street lighting and can even be used to provide safe guide paths in crowded places.

Easily installed, the LED elements come preassembled into the gratings and are securely connected together with watertight plugs. Tim Connolly, Sales Director at Hauraton, said: “Even the frequency and duration of the colour display can be set remotely for the whole channel run. The LEDs can be set to any colour from the RGB (Red Green Blue) spectrum allowing endless coloured effects for the urban landscape designer to exploit”. n Go to www.hauraton.co.uk and click on ‘walk of light’.

14 I Summer 2011 I Campus Estate Management

Roofing

refurb

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product and industry news

“They have managed to specify a design that reinforces the uniqueness of the building, while at the same time working within budget” Team a go-go brightens up John Moores University Interiors and strategic design practice Team a go-go not only have an unusual name, they also have a different approach to working with clients. Having completed a number of projects in the HE and FE sectors, including the new Art & Design Academy at Liverpool John Moores University, they are able to work with facilities teams and faculty heads to ensure the buildings they work on offer true flexibility and ease of management as well as influencing learning outcomes. The company works with a range of UK and European manufacturers to ensure the right products for each project and is able to work within any existing procurement agreements.

The company was hired as interior design and procurement consultant for JMUs flagship new building which brings together the University’s Art and Design faculties from what were disparate, scattered sites into one single vibrant and exciting building, housing studio, production and office spaces. Team a go-go developed the interior design and furniture specification through detailed consultation and briefing with the Faculty Principal, tutors and students. The furniture responds to the flexibility that the studio and conference settings

Water, water everywhere Northumbria University has become the first campus in the world to launch a new concept in drinking water technology. Sports Central, the newly built university gym complex, has installed HydraChill 2-in-1 combined chilled water and refillable bottle machines, developed in the UK and recently adopted by M&S. In addition to fresh chilled mains water, refillable to all bottles the HydraChill 2-in-1 unit also delivers attractive branded reusable Northumbria University water bottles at £2 each. Machine and bottles have been customised to NU graphic requirements and have proved an immediate hit with students with unprecedented levels of use.

NU’s Assistant Director of Property Services Andrew Short said: “We are delighted with the HydraChill machine which is proving hugely popular with our students. Uniquely, the machine allows our users free access to water and the option to buy a reusable bottle that ultimately saves both them and the university money. This option also provides us with a pay-back formula which has enabled us to purchase a second machine and now consider four others for placement elsewhere on campus” nS ee for more see http://hydrachill.com 16 I Summer 2011 I Campus Estate Management

demand, on both a daily and occasional basis, converting areas from workspace to exhibition space with ease.

Resource Director of JMUs Mount Pleasant Campus, Mark Nevitt, said: “Team a go-go interpreted and understood our design aspirations from the outset of the project. They have worked in an open collaborative manner with all stakeholders of the Art and Design Academy. They have managed to specify a design that reinforces the uniqueness of the building, while at the same time working within budget and the purchasing regulations of the university. They have managed to ensure that the interior of the building, matches the design statement of the exterior. They have been a wonderful addition to the team.” n For more information go to www.teamagogo.com

Panomera wins IFSEC award for Dallmeier The IFSEC Security Industry Awards, given every year on the occasion of the IFSEC fair in Birmingham, UK, honour the respective best products and innovations from the security technology sector launched on the market over the course of the previous 12 months. Particular emphasis is placed on the product’s innovative features and how it sets itself apart from possible similar competitors‘ products.

This year, Dallmeier’s new ‘Panomera’ camera technology was nominated in the ‘CCTV Camera Equipment of the Year’ category. Panomera won out against five other strong competitors and convinced the jury, composed of chairman Alex Carmichael, Technical Director at BSIA (British Security Industry Association) and eight other high-ranking representatives from the British security industry.

“We had already worked closely with end customers during the development of Panomera and received very positive feedback. Winning the IFSEC Award shows once more that today Panomera’s camera concept is already considered to be a trend-setting innovation by international industry insiders and video security specialists. We are certain that the Panomera technology will change the video security market in the long run,” said

Dallmeier Marketing Director Georg Martin.

Panomera is a novel HD camera technology. Developed specifically for the all-encompassing video surveillance of expansive areas it outshines all previous solutions.

Enormous widths as well as areas with large distances are displayed in a completely new resolution quality, with up to 51 megapixels in real time and at high frame rates of up to 30 fps. Panomera provides a new resolution quality that goes way beyond the capabilities of standard 180°/360° cameras. It redefines the oft-heard term ‘high resolution’ because the Panomera effect sets in where HD and megapixel cameras reach their limits. n See www.dallmeier-electronic.com for more

Birley meets the brief for BAE Systems When BAE Systems needed a laboratory area to be refurbished they turned to Birley Manufacturing to supply their new installation.

The brief required that the old work surfaces and shelf infills be removed and replaced with ESD types to bring the lab up to standard.

The existing frames were from a selection of suppliers over the years and required careful fitting of new tops to give a uniform look. In addition, under shelf and overhead lights, end panels and tops for existing cabinets were added.

A new fitted laboratory area was also supplied with new fixed furniture incorporating fume extraction and Cable Reel storage leaving a smart new working environment.

Philip Hingley, Business Development Manager for Birley, said: “The job was particularly interesting as we were working with a selection of existing products with varying specifications which we were asked to cost effectively refurbish. Despite having differing existing frames we were able to provide an end result that was modern, practical, cost-effective and with a uniform finish.”

Group Leader Microwave & Electronic Integration Technology, Gary Panaghiston, of BAE Systems Advanced Technology Centre, added: “The work that Birley did was to a high standard and fulfilled the brief we set them. We were very pleased with the end result which is supporting BAE Systems ongoing investment programme and maintaining our position as one of the leading innovators and manufacturing organisations within the UK.” n For further information visit www.birleyml.com

Campus Estate Management I Summer 2011 I 17

product and industry news

“The University has shown real forward thinking with this product choice, and will no doubt see the benefits of this choice for years to come” PSCo and Universal AV Services bring new technology to the University of Sheffield The University of Sheffield has completed an expansion of their Students’ Union, and PSCo, partnered with Universal AV Services Ltd, were chosen to provide AV solutions that befitted the Students’ Union’s new, modern look. This included two Samsung 46” Ultra Thin Bezel LCD videowalls to be viewed though glass windows from outside the building, displaying the latest news, offers and events taking place inside the Students’ Union and enticing people inside.

The University of Sheffield approached Universal AV Services to provide display solutions for the Students’ Union that would effectively advertise their latest events, special offers and news to attract attention both on two videowalls that could be viewed from outside, the first in a huge 3x3 138” formation and the second an impressive 2x2 92” size. Inside, different information is displayed throughout the building on ten 42” commercial Panasonic TH-42PH20 series plasma screens with Onelan net-top boxes.

Universal AV Services’ project manager Anders Jacobsen said: “Universities seem to constantly be on the lookout for new technologies that can be cost effectively integrated for the benefit of their students, particularly as the modern day university needs to offer the best possible facilities for its student body.

In this case, PSCo was integral in not only ensuring a successful installation, but in providing expert advice on the best possible videowall solution.”

PSCo project manager Liam Norris added: “It is encouraging and quite exciting to see a university adopting this type of cutting edge display technology, as more often than not in the past institutions such as this have opted for more traditional forms of display. The University of Sheffield has shown real forward thinking with this product choice, and will no doubt see the benefits of this choice for years to come. It is great to be out there with partners such as Universal AV Services educating this market about new technologies that will enhance their environments.

“One of the main challenges we faced was that both of the videowall displays are viewed from the outside through a glass window, and this was one of “ Universities seem to constantly be on the lookout for new technologies that can be cost effectively integrated for the benefit of their students”

18 I Summer 2011 I Campus Estate Management

the reasons the Samsung was the perfect choice. The high specification of these screens make it possible to produce large displays with incredibly high image quality, and with a brightness of 700 cd/m, they are perfect for applications with a high level of ambient light.” CEM n Go to www.uniav.com for more

accommodation

Designed for living Detail is the key to successful project at the University of Surrey

20 I Summer 2011 I Campus Estate Management

T he University of Surrey’s Manor Park Campus (facing page and below) provides more than 1,500 student bedrooms in a location that convenient for students. Each of the buildings contains self-catering flats ranging from four to eight bedrooms (following page)

T

he Leadbitter Group recently completed the latest phase of accommodation at a brand new student village at the University of Surrey in Guildford. The creation of this new campus at Manor Park is one of the most significant developments in the university’s 40-year history.

The world-class development comprises six high-quality buildings providing more than 1,500 student bedrooms and sets the standard for future phases of the build. The development enables the university to meet the increasing demand for accommodation resulting from its continued academic success.

The University of Surrey has a superb reputation for academic excellence and attracts a high proportion of overseas students.

Increasing student numbers meant that the university outgrew its accommodation facilities at its main Stag Hill campus and students were forced to lease accommodation in and around the town of Guildford – with some students living as far as 20 miles from the university. With a world-class reputation to uphold, the university was keen to address this issue.

The establishment owns a relatively large amount of land to the west of the A3, around the Royal Surrey County Hospital, part of which it had already developed into a

highly successful research park. By redeveloping its sporting facilities and relocating them to a slightly different area on the same site, the university was able to provide 160 acres within easy walking distance of the existing Stag Hill campus to develop Manor Park.

Designed as a car-free village, Manor Park combines student and staff residences, high-quality research and teaching facilities and first class sporting provision. On completion of all the phases, Manor Park will provide residences for around 4,000 students and 300 staff.

Outline planning consent was granted in 2004, with detailed consent for the initial phase following soon after. In addition to student accommodation, this phase included the provision of access roads for buses and service vehicles, as well as the infrastructure to support the future development, such as power and water.

The design The three and four storey residential buildings are constructed from a mixture of brick, render, and cedar cladding façades with pitched roofs.

Each of the buildings contains self-catering ‘cluster’ flats of four to eight bedrooms, each with en suite bathrooms and the use of an open plan kitchen/dining and living area. The development also has

common rooms and laundry facilities.

Architects Broadway Malyan designed the buildings with comfort, safety and sustainability in mind, achieving a BREEAM ‘Excellent’ rating.

The university viewed the first phase of the development as a key to setting the standard and style of future phases. The project’s extremely detailed Employer’s Requirements, with around 95% of the detail specified from the outset, made the build unusual. Professor Stephen Baker, Development Director at the University of Surrey, explains the reasoning behind this atypical approach. “It is in our interest to write the Employer’s Requirements to such a high level of detail. If we don’t specify exactly what we expect to be delivered, how will the contractor know what we require? Although I am flexible about certain aspects of the build, when it comes to the finished project I am specific,” he said.

“We are prescriptive, but very straightforward. This can put certain contractors off, because they feel they don’t have any ’wriggle room’. But because we never change our minds, the contractor has absolute certainty in what they are required to deliver.

Contractors who have initiative and good ideas can also benefit if they are able to make improvements or streamline the build process; because of the high level of repetition in student accommodation, >

Campus Estate Management I Summer 2011 I 21

“This was a very unusual project because of this level of detail, but for us it brought certainty and enabled us to deliver a slick and streamlined project that everyone was happy with”

those benefits will be multiplied many times over. In this case, it would be 1,500 times.”

The bathrooms at Manor Park are a typical example of this theory put into practice. A pod system was selected in order to streamline building and ensure quality. From the outset of the design process, the pod was closely reviewed. A series of design workshops were undertaken, including the client, employer’s agents, mechanical and electrical designers, Leadbitter and the specialist pod supplier.

Each component, ranging from the shower cubicle to the basin plug, was scrutinised before being signed off.

Personnel from the university’s estate department, who ultimately take responsibility for the operation and maintenance of the buildings, were involved and participated in designing the duct risers, shower heads and basin taps.

These prefabricated pods were manufactured offsite and delivered ‘shrink-wrapped’ to the site. They were then put into position, plumbedin and left – wrapped – until the building was handed over. Every aspect of their specification was pre-determined by Professor Baker and his team. This was an excellent example of how collaboration between the client and the supply chain resulted in a smooth running, efficient project.

On completion of the first accommodation building, a ‘lessons learnt’ seminar was held between the suppliers and Leadbitter. Here, it was established that the location of the access to the service riser was positioned awkwardly. This resulted in both a problem for the construction team in fitting the pods and for the client when it came to maintenance.

By repositioning the access, it was possible to make it smaller, more

22 I Summer 2011 I Campus Estate Management

difficult for students to access and easier to fit. This even resulted in future cost savings due to the time saved on each unit.

Mike Haines, Sector Development Manager, Leadbitter, said: “Many contractors would be put off by such a high degree of detailed specification from the outset. But because we have such a great deal of experience in the student accommodation field, we were able to use this to ensure a streamlined process.

“This was a very unusual project because of this level of detail, but for us it brought certainty and enabled us to deliver a slick and streamlined project that everyone was happy with.”

Indeed, so successful was the project that Leadbitter successfully tendered three more times during the first phase, making the University of Surrey the company’s largest repeatbusiness client. CEM

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venue management

Partnerships pay off Showsec is proving that service partnerships can help create both safe environments and the right atmosphere for students

A

ny regular festival or concert going readers will probably be familiar with the name Showsec, because in addition to their presence at Student Unions across the UK, they secure over 450 music and sports venues.

The company’s ongoing expansion in these tough times indicates that a commitment to delivering high service levels is a key factor. Director Simon Battersby said: “Our success is based on delivering a personalised service that recognises the unique requirements of each venue. Working alongside each Student Union we deliver constantly evolving, customised security services. It’s no surprise at these seats of learning that managers are keen to draw on our experiences across the wider venue marker sector and be open to new ideas. We’re keen to continue introducing progressive ideas that blend robust security with customer oriented service, which means effective training is an essential ingredient in achieving excellence. To produce a professional service with 24 I Summer 2011 I Campus Estate Management

personality and consistency, we implement a series of procedures to support our managers from recruitment, HR and training, allowing Student Union’s to focus on student needs and commercial interests.”

Striking the balance between economic stability with giving their students the union they want can produce radical solutions. The over-arching commercial model for the Student Unions has been consistent for decades, relying on direct income, funding and sponsorship monies; but the recently opened O2 Academy Leicester has broken that mould.

A first of its kind, the Leicester Student Union’s newstyle commercial partnership brings Academy Music Group (AMG) and Leicester Students Union together, in a £35million pristine venue. The O2 Academy Leicester was launched on the city’s University campus in September 2010, with Showsec contracted to secure the finely appointed venue. There are three main event rooms, which operate independently as well as simultaneously,

T he O2 Academy Leicester was launched on the city’s University campus in September 2010, with Showsec contracted to secure the finely appointed venue (facing page). Showsec actively recruits students from within their own union, and many Leicester students have grabbed the opportunity for part-time work on campus

with a capacity to facilitate over 2,000 people. The Union hosts one of the UK’s biggest indie nights, ‘Propaganda’, and has recently attracted bands such as Professor Green, Primal Scream and Plan B. Ash James, University of Leicester Students Union operations and commercial services manager, commented: “We strived to stay open through the year of the refurb, which we felt was important in maintaining our connection with the students and giving them a venue to party in.

With major ongoing building works taking place around us, we planned extensive changes alongside AMG and Showsec to manage the building most effectively. It took a while for us all to fully appreciate each other’s desired outcomes, but I have to say we reached that point quicker than I expected.

“The commercial acumen within AMG as well as their buying power in attracting top names to the Student Union have been great assets; but maintaining the fabric of a Student Union at the core of the venture was always of paramount importance.

“Showsec came in suggesting some significant new procedures and I was unsure how well they’d be received, but I have to say now we’re nine months in there’s a great rapport developed with our regular student clientele and I have seen real benefits in the systems they’ve introduced.

“For example, at first, we thought the networked camera system across the entire venue was a little excessive, but since the implementation it has become integral in our venue management. Showsec have trained staff to monitor the dozens of cameras and they have been able to identify incidents and quickly deploy response teams, to prevent them developing into something more significant. It’s a great tool for health and safety management, as a record of every incident recorded on CCTV is logged in the control hub; plus in these litigious times it has already proven invaluable in providing evidence against people making false issue claims.”

This has been a great opportunity for Showsec to combine its experience and understanding garnered from securing a number of Student Unions along with its history of working for other Academy Music Group (AMG) venues across the UK. Stuart Kennerley, Showsec’s ALSU operations executive and venue security manager, added: “Providing security for Students Unions is different from those of any other live events, gigs or club nights. It has required a lot of attention in starting this new contract – in a new building, being run by this new partnership. Students are members of the union and building a strong rapport with them to create the right atmosphere is another key element of what we strive to do. We also wanted to establish strong communications from the start with both partners. This has been achieved with weekly meetings to discuss specific security requirements and overall procedures in all the events held at the new venue, with a view to delivering a consistently safe Students Union environment.”

Recognising that every Student Union’s procedures are different, Showsec offers the opportunity to recruit students within their own union at selected venues, one of which is O2 Academy Leicester Said Kennerley: “We can offer students part-time worker opportunities to earn some additional income, whilst broadening their work experience and skill base with the Showsec team in this union. Many will go on to enjoy summer work at festivals with us. We train them as well as always providing a qualified SIA security staff to supervise them at all times during an event. It’s a great mutual benefit for the union and the students. Sharing knowledge and training creates a better team and understanding of what Leicester University Student Union wants.”

Another service partnership between Showsec and Reading University Student Union (RUSU) has built up over the past four years. Showsec has worked alongside RUSU to plan and implement a highly customer focused >

Campus Estate Management I Summer 2011 I 25

security operation. Focused around the 360 Club, the venue hosts a range of student-based nights from drum & bass to comedy, as well as providing a venue for use by local promoters. When at its fullest during the Summer Ball, the union attracts 4,000 students, so the venue is specially extended for these nights to cope with double its usual capacity.

Greg Wellings joined Showsec in 2007, and after completing modules from the new Showsec Management Training Programme worked at a range of events in London before becoming operational supervisor at RUSU. Wellings leads a team of up to 35 Showsec staff, working six days a week at the Union, which opens its doors to students and guests.

Wellings said: “Our security services at RUSU differ from those to commercial clubs. We carefully select the most appropriate security staff for all venues, but at the Unions our booking department strives for consistency as the students attending are a more regular set of faces and we can achieve that ‘members club’ level of service.

“It’s very important that we build a close rapport with our clients, particularly influencers such as presidents of societies who act as a link to the rest of the student body.

Building a mutual respect between us and the students is key when working with Student Unions as the people we are securing are its members, therefore the venue belongs to them.

“Our ongoing training ensures we carefully plan everything and run risk assessments for every eventuality.

We assess behaviour prior to entry ensuring that we apply the safest guarding policies and in turn prevent any violence occurring at the earliest opportunity.”

Showsec is committed to creating a successful service partnership with all of its clients, which leads to a better understanding of the level of security and also allows Showsec to exceed the client’s aspirations.

Ryan Snook, RUSU events and venues manager, said Showsec was the best choice for the university when it chose a partner. He said: “Showsec’s wide range of experience in the industry, both in Student Unions and for some of the largest events in the country, meant they 26 I Summer 2011 I Campus Estate Management

were an instinctive choice for us. We hold special nights where both students and locals attend, meaning we have a diverse crowd and it is imperative that our security team is used to managing the security requirements of a wide range of people.

“They have exceeded our expectations of the security offerings at our venue, delivered by professional staff, who also build a mutual respect amongst the students. I believe we have achieved a very high standard of security across the union due to the solid understanding and close partnership between Showsec and the RUSU. They are a very transparent organisation and my insight into their company structure reveals strong procedures from the indepth training and development programmes they have in place to the booking department that clearly understands the differing skills and strengths of the staff they are sending us. All of which gives us great confidence in their continued presence at Reading.”

Showsec combines experiences at universities and other live events to develop modern safety procedures and push for new solutions and ideas, which is probably a large part of the company’s continuing provision and long standing relationship with unions across the UK. This includes universities in Nottingham Trent, Manchester, Bournemouth, Northumbria, Leeds, Sheffield, Cardiff and Preston has developed from the company’s in-depth training.

A partnership with external training organisation, Derby University Corporate has led to the Showsec Academy Management Development Program. Designed to increase confidence, introduce leadership skills and, using relevant examples further expand operational expertise. This training provides staff with a wide range of courses from introducing security techniques and training such as conflict management, health and safety to ingress and egress of public events and many more. Investment in training is a key reason Showsec exceed expectations and continually raise standards, creating a progressively better product, with increased customer satisfaction. The training courses are offered to all staff including students in unions who are hired to become part of a Showsec team.

Showsec has won numerous awards over the past decade recognising their achievements, whilst also helping its venues and Student Unions achieve excellence across customer service and security. In January this year, two of the venues they work with won awards at the Sheffield Best Bar None Awards 2010 / 11. Sheffield Hallam Students’ Union won best bar in Sheffield and highest accolade of overall Best Bar None in Sheffield; whilst the O2 Academy Sheffield was recognised and won Best Club Venue.

Sheffield Hallam Students Union bar manager, Phil Brown said: “Without Showsec’s input, help with policies and the general operational running of the union, we would not have been able to win these awards. We extend a huge thank you to everyone at Showsec.” CEM

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masterplanning

Past, present, future

ADP’s Roger FitzGerald explains how the firm blended old and new down in Sussex

T

he University of Sussex campus is, undoubtedly, of both architectural and historical importance. The baby boom of the post-war period created significant demand for new education facilities. While schools were needed first and were relatively easy to provide, higher education demanded a greater scale of investment and planning. As early as 1953, the University Grants Committee recognised that considerable expansion would be necessary.

The idea of a new university in Brighton led the way, and this gives the University of Sussex its special historic importance at the forefront of 1960s expansion. Its architectural significance arises from the quality of the execution, with buildings of considerable design distinction; Sir Basil Spence’s masterplan and early phases were recognised for their quality with listed status.

The problem, in terms of providing a campus

28 I Summer 2011 I Campus Estate Management

masterplanning strategy, is that since Spence completed his pioneering work, subsequent contributions have not been as distinguished. The task for ADP, therefore, was to redirect focus onto the core principles that made the early buildings so successful. A key original principle, for example, was Spence’s passion for the surrounding landscape. He manipulated enticing glimpses of the Downlands with buildings that sat low in the landscape. His restrained palette of materials also does justice to the surrounding landscape, with warm red local brick combined with the clean, sculptural use of concrete, white window frames and restrained use of copper, flint and stained glass.

Whilst, individually, there have been some good buildings built in the intervening period, it was the lack of unity and strategic architectural vision following Spence’s original work that presented the most significant problem. Fortunately, this changed

wanborough House (facing page) provides study bedrooms in building blocks which, with existing building forms, S create attractive new courtyards with lawns at their centre. The Fulton Building (below) is an attractive focal point at the very centre of the campus

around eight years ago, and the University again integrated its long term vision with an estates strategy and masterplan. These emerged through high-level consultation within the University, and discussion with the local planning authorities, CABE and English Heritage. ADP also wrote a Conservation Plan, which assessed the listed buildings and other buildings on the campus for their significance. The result was a detailed analysis of the character of the existing site.

Emerging from this, we established the best or ‘core’ parts of the campus with the characteristics that make Sussex such a special space. These include the external spaces defined by the buildings, the landscape setting, and both the formal and informal routes around the campus. Spence’s original strategy was to keep car parking to the perimeter of the site, leaving the central areas largely pedestrianised. There is a delightful contrast between informal and formal, both in terms of the character of how spaces are treated (hard paved areas contrasting with sweeping grass banks) and how movement is handled (formal/axial ceremonial routes contrasting with meandering routes amongst informal groupings of trees).

We developed a number of key design principles from these studies to guide future development. These principles are underpinned by the desire to create some generous and bold new external spaces: attractive places to pause and spend time, with safe, green spaces through which to move around the campus.

The University had also suffered from some recent additions that used inappropriate materials, with the cumulative affect of devaluing the special qualities of Sussex. One such addition was inferior to the overall quality provided by good brickwork and generated negative comment, and in another case, the newer addition proved an attention-seeker without truly warranting such prominent focus. We therefore developed the idea of ‘background’ and ‘feature’ buildings, consistent with the work by Spence: special buildings are positioned with space around them and constructed out of special materials. These feature buildings are given extra weight and importance by surrounding background buildings, which are for everyday teaching, research, living and administration.

Spence noted that for his first buildings at Sussex, he was not really given a brief, and in a way, the same was the situation for ADP’s masterplan. The University is not in a position to precisely define its accommodation requirements for the next twenty years: the masterplan needs to make an informed guess, and allow the University flexibility. The plan is to create opportunities and plan for co-ordinated and unified growth in which the overall effect is greater than the sum of the constituent elements.

The resultant masterplan provides the University with the maximum potential of the campus. The site is contained on all sides: to the north, east and west by the new National Park, and to the south by the A27 dual carriageway. Even in the third dimension there is containment, with vertical expansion constrained by the need to retain views over rooftops to the surrounding Downs. In spite of this, there is plenty of scope for growth particularly on the eastern side of the site. A new access road will provide easy access to new car parks hugging this side of the site, minimising vehicular movement through the centre. A major new quadrangle on the site of the current Science area car park will provide a focus for expanded research and teaching facilities, whilst a pedestrianised boulevard will link residential accommodation with the heart of the campus.

Already, major new buildings have demonstrated the viability of the campus plan. New residential accommodation at Swanborough House provides contemporary study bedrooms in building blocks which, with existing building forms, create attractive new courtyards with lawns at their centre. The project facilitates the creation of a major new north-south boulevard through the centre of the campus, > Campus Estate Management I Summer 2011 I 29

new Academic Building is under construction. This will create a grand courtyard area and a 500-seat lecture theatre.

A Inset, the Fulton Building

strengthening pedestrian connections and allowing outward views between the new buildings to the Downland ridgeline beyond.

Even closer to the heart of the campus, a new teaching building (named after the first Vice Chancellor), creates a lawned quadrangle where once there was a particularly unsightly car park. The Fulton Building is set at right angles to Spence’s original 1960s Boiler House to define an attractive focal point at the very centre of the campus.

At the north edges of the University, new student accommodation is set informally in the landscape, contrasting with the tighter and more rigid elements nearer the centre, and listed buildings such as the Library and the Attenborough Centre for the Creative Arts (formerly known as the Gardner Arts Centre) are being carefully and imaginatively converted to meet modern needs and expectations.

Sitting just outside the listed core, undistinguished additions to Spence’s core work include Arts D and E. These poorly constructed buildings had low ceilings and extremely inefficient, narrow floorplates. These have been demolished and a new Academic Building is under construction. This will create a new, grand courtyard on axis with Spence’s Falmer House and Fulton Court, with a 500-seat lecture theatre, partly sunk, and set at the centre of the new space. To the west, a four-storey building will provide flexible teaching and learning space, meeting contemporary needs but also making reference to Spence’s grand 30 I Summer 2011 I Campus Estate Management

gestures. These include two huge fins of brickwork to frame the entrance, expressive use of concrete, and an impressive staircase leading up the hillside.

All these projects are being designed to be sustainable and environmentally responsible. The new Academic Building, for example, will utilise natural light and ventilation, with shading fins and roof planes ensuring that the interior benefits from natural light but avoids excessive solar gain. The traditional use of exposed concrete at Sussex has been exploited to create giant heat sinks, which will absorb heat during the day, discharging it at night. It is worth noting that Spence’s original work, with limited use of glazed openings and a relatively solid, massive construction, is consistent with modern guidelines on good sustainable design, avoiding the problems of overheating that can be caused by excessive use of glass and lightweight and poorly-insulated construction, common mistakes made in the 1960s.

Based on considered, long-term planning, the special characteristics of the University of Sussex defined and first developed by Sir Basil Spence are being reinforced to create an attractive place to study and work. Not only is the original architectural heritage of the site being protected, but new additions are no longer reactive, and bring their own integrity to the University’s campus.

This flexible and sustainable architecture will meet the needs of staff and students into the future, and whilst strengthening Sussex’s unique sense of place. CEM n For more information see www.adp-architecture.com

Near Field Communication

Chasing the gold rush to NFC Near Field Communication is set to make a big impact in the FM sector

FC technology is set to be rolled out in hotels; the technology allows room ‘keys’ to be integrated within the guest’s N mobile phone for the duration of their stay

W

ith everyone from Apple, Blackberry, Nokia, Samsung, Google and many other mobile telephone operators all racing to capture a slice of the emerging market for products and services related to Near Field Communication (NFC) technology, its long anticipated introduction into the widespread business marketplace is coming ever closer.

Major players are busy developing applications and forming partnerships ready to roll the technology out into the business and consumer domain.

One of the drivers behind this is the new generation of smart phones and tablet computers.

With NFC technology in your smart phone, you can use your phone as if it was a credit card and many manufacturers are getting ready to support NFC technology by inserting a form of electronic payment wallet or e-purse into their handsets that will enable users to make contactless payments in much the same way as the new

generation Barclaycard contactless credit card.

This is a cashless way for customers to pay for low value purchases, typically of around £15 and under, more quickly and conveniently. Users simply hold the contactless Barclaycard up to a secure reader instead of inserting it into a terminal and the transaction is completed in less than a second.

Backing this up Google added NFC support to its most recent Android releases and has a strong incentive to offer NFC services like mobile coupons and rewards and the company is already active in these areas. Payment providers like Visa, MasterCard, American Express and online payment companies such as PayPal also want a piece of the NFC pie and mobile operator O2 has already revealed that it is developing a mobile payment app for the forthcoming iPhone models.

But Apple is not alone in developing possible NFC connectivity. Among the growing band of smart phone companies looking to integrate with the

technology, rival manufacturer Research In Motion (RIM) makers of the BlackBerry, are about to run an NFC payment trial of their own in the US with Bank of America.

Beginning this year, the bank is inviting selected customers to take part in the trial. It will send participants a new battery cover to retro-fit to their BlackBerry phones – relevant models being the Curve 8520 and 8530; Bold 9000, 9650 and 9700; and Tour 9630 – with an antenna and microSD card to make them ready for swipe-based contactless payments using NFC technology.

The trial will last for a few months, and customers will be able to store up to four of their credit cards on their retrofitted BlackBerries. The handsets can then be used to pay for purchases at Mastercard terminals simply by presenting the phone to the reader in the store. If all goes well, the trial is expected to lead the way for many, if not most, BlackBerry devices having built-in NFC capability by the end of the year. >

Campus Estate Management I Summer 2011 I 33

“Its principal application is intended mainly for use in mobile phones as a smart payment device where it will act as a debit/credit payment card” What is NFC? Near Field Communications (NFC) is a short range wireless technology enabling communications between devices. It operates at 13.56MHz over a range of a few centimetres (typically less than 4cm) and complements many popular consumer level wireless technologies, by utilizing the key elements in existing standards for contactless card technology such as ISO/IEC 14443 and JIS-X 6319-4.

One of the main advantages of NFC is the convergence it offers i.e. turning the phone into a multi-application device. It can be compatible with existing contactless card infrastructure, enabling a user to utilise one device across many different systems. The aim of NFC is to allow contactless transactions and connectivity in a fully interoperable way and make life easier and more convenient for consumers around the world by making it simpler to make transactions, exchange digital content, and connect electronic devices just with a touch.

Its principal application is intended mainly for use in mobile phones as a smart payment device where it will act as a debit/ credit payment card but plenty of other uses are possible including applications in the fields of transport, ticketing, access control, car parking, loyalty, coupons, service discovery (tag reading), mobile marketing and social networking.

In the case of a mobile coupon, you would see an offer on a ‘smart poster’ in the street, download the discount to your phone and then redeem it in the shop by presenting your phone at the payment terminal.

NFC can also offer opportunities for retail marketing, where merchants can further promote products/goods and get better customer information from those consumers who use their NFC phone in store.

So there are many different uses envisioned beyond mobile financial

payments and one of these, access control, is clearly one of the most exciting use cases for NFC. One of the first applications of this type will very probably be use as an ‘electronic key’.

Room keys Just as proximity smart cards have gradually replaced Magstripe swipe cards, NFC enabled mobile phones will be able to emulate proximity Mifare cards and be used as room keys.

In the hotel industry it will work like this. Guests will make a hotel room reservation via the internet or by telephone as they do now, and will then receive their booking confirmation on their mobile phone.

Ahead of their arrival at the hotel, they will then receive a welcome message and a reminder to check in to their room via their mobile phone.

When they arrive at the hotel they can bypass check-in (and its queues) and go straight to their room, their hotel room ‘key’ having been sent to the phone over-the-air. Here they simply present the handset to the reader on the escutcheon – as they would do now with a conventional Mifare smart card – and the door will unlock. The door lock will then communicate with the front desk PMS system (Property Management Software) to let the hotel know the guest has entered the room.

As with a current hotel ‘key’ the phone will only be able to open the door for the programmed access time. At the end of their stay guests will check out with their NFC phone, and once the digital hotel room key stored in the phone expires, access

34 I Summer 2011 I Campus Estate Management

rights to their room are cancelled and the ‘key’ is then automatically deactivated from the phone.

Conclusion NFC extends the ability of contactless card technology so its future, once all the issues between developers, manufacturers and users are resolved, looks bright. It will enable users to share business cards, make transactions and payments, access information from smart posters or provide credentials for access control systems with a simple touch. And as many companies currently use contactless ID cards to control access to their facilities, NFC should be able to reduce the cost of card issuance and management and thus deliver tangible cost savings to operators and users.

All that remains is for the technology to begin rolling out into the marketplace. But although we’re seeing a lot of activity and progress around NFC right now, the technology’s breakthrough into making the mobile wallet available to mainstream consumers probably won’t happen before 2012, so we’ll just have to wait. Bring it on! CEM

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audio visual

Thoroughly modern art

Snelling Business Systems and PSco pioneer new digital art space

T

he Ruskin Digital Gallery, located in the heart of the Anglia Ruskin University Cambridge Campus, was unveiled this May. The first gallery of its kind in the UK, the gallery displays art in various digital formats. Here, we take a look at the state of the art refurbishment in more detail, exploring the features that make this new gallery one of the most pioneering campus spaces in the UK today.

Snelling Business Systems fulfilled the contract to install the extensive audio visual requirements for the gallery, partnering with large screen format display experts PSCo for the installation of the first ever 3D 103” Panasonic plasma sold in the UK. This impressive screen serves as the centrepiece to the exhibition space.

Toby Wise, Managing Director of Snelling Business Systems, said: “The Ruskin Gallery is a unique exhibition space, and it was a really interesting project to work on. The client approached us with a clear vision, we worked closely with them to specify technologies that would bring this vision to life

36 I Summer 2011 I Campus Estate Management

and offer the greatest flexibility in terms of their functionality.

“Considering the period character of the building it was imperative the technology blended seamlessly. We had to be sensitive to our surroundings and develop a solution that complemented the existing infrastructure of the gallery, its vaulted ceilings and traditional parquet flooring. The layout of the building allows for an exciting combination of traditional hanging art as well as digital installations, allowing for a new, flexible approach to exhibitions.”

In addition, the gallery boasts outstanding sound via an engineered Bose Audio System, as well as touch screen control surfaces and a purpose built AV room to control the installation.

Chris Owen, Head of the Cambridge School of Art, commented: “This is a hugely valuable facility for Anglia Ruskin University, the city of Cambridge and the UK. Whether students are studying fine art, photography, animation or film production, the opportunity to exhibit digital artwork is of paramount importance in the contemporary art world. This

T he Ruskin Gallery (facing page and below left ) has been described as “a unique exhibition space”. Snelling Business Systems issued specialist software featuring gallery templates for Anglia Ruskin art students

“The 3D 103” creates a highly immersive viewing experience using Active 3D technology, where images for the left and right eye are shown in sequence rather than using filters. For this to be successful it requires the use of Frame Swap technology” exhibition space is already attracting interest from a wide range of international artists, and we are confident it will soon become a major attraction in the cultural life not just of Cambridge but the whole region.”

The 3D 103” Panasonic plasma screens sits at the head of the gallery space, dominating one wall in the centre of the room. The 103” plasma is the ultimate in large screen technology, and until the very recent release of Panasonic’s iconic 152” plasma, the largest flat panel display in the world. This stunning screen has been installed in prestigious locations across the UK, including various universities and institutions.

With the increasing interest in 3D technology, and the advances being made in terms of 3D content design and production, it is a key feature in a gallery which aims to be at the cutting edge of visually innovative display platforms.

Mark Flowers of PSCo worked on the specification for the 3D 103” installation. He explained: “The 3D 103” plasma is an incredible product and it’s really exciting to see it being used in such a ground breaking way.

We have a highly experienced technical team at PSCo who worked with Snelling to install the screen using bespoke-designed brackets from Unicol. The installation allows for the screens to display the same content simultaneously or the independently so the Panasonic operates in both 3D and 2D. “The 3D 103” creates a highly immersive viewing experience using Active 3D technology, where images for the left and right eye are shown in sequence rather than using filters. For this to be successful it requires

the use of Frame Swap technology; whereby the lenses of the glasses blank in sequence with the left / right sequence of views, ensuring that a clear 3D image is transmitted. The eyewear is controlled by an infrared pulse transmitter that sends a timing signal allowing the glasses to alternately darken over one eye, and then the other, in synchronization with the refresh rate of the screen. This system allows for a full HD resolution to be transmitted into both eyes.”

Along with the 103” 3D plasma, the gallery features a triple Panasonic edge blended projection system (the PTDZ6700), which creates a giant display across one wall of the gallery. A number of recessed Panasonic 42” Full HD displays have been installed, all with personal audio handsets, and, via architecturally concealed panels, local digital and analogue connectivity. Digital signage has been incorporated throughout the gallery, and an interactive kiosk greets guests as they arrive at the entrance.

The gallery has been installed with Dataton Watchout throughout, enabling content to seamlessly flow from screen to screen via a dedicated fibre based AV LAN. Using this fibre-optic technology as opposed to traditional copper cabling guarantees that full HD images can be transmitted onto every screen in the gallery, and means that additional HD screens can be easily integrated into the space if required.

As part of the work completed for the university, Snelling Business Systems also issued specialist software featuring gallery templates for Anglia Ruskin art students. This freely downloadable software allows Campus Estate Management I Summer 2011 I 37

T he gallery has been installed with Dataton Watchout throughout, enabling content to seamlessly flow from screen to screen via a dedicated fibre based AV LAN

“We are delighted to have been involved in this innovative, pioneering project. It is the first of its kind in the UK”

the students to create their own shows for the gallery, and as it is the same technology that is used for large scale projected building mapping, it provides a host of other creative capabilities for the students to experiment with.

Toby Wise added: “As a top ranked supplier within the Southern Universities Purchasing Consortium (SUPC), we have worked on a number of projects across various university buildings. Increasingly, our clients are looking to push the boundaries like this, with more and more creative uses of the technology that is now available to them. Working with partners such as PSCo allows us to deliver the right solution for any project, and integrate it successfully to meet the client’s brief.”

The inspiration for some of the elements of the Ruskin Gallery stemmed from another project Snelling Business Systems worked on at The Forum in Norwich, which saw them install a 24 metre wide by 2.5 metre high edge blended curved display screen with a total resolution of 9157 pixel by 1080 pixel. This project was delivered in 2009, and similarly to the Ruskin Gallery’s requirements the Forum saw the need to replace their existing chargeable ‘heritage’ attraction with an open access innovative and flexible ‘digital gallery’, utilising the latest display technologies available at the time.

Steve Royans, Sales Manager for Snelling Business Systems, said: “We are delighted to have been involved in this innovative, pioneering project. It is the first of its kind in the UK and as state-of-the-art digital technology 38 I Summer 2011 I Campus Estate Management

and integrated audio visual systems are at the heart of the development. It has been extremely exciting for us to design and carry out the installation, ensuring that we delivered the client requirements on time and within budget.” n For more information see www.snellingbiz.com

company profile

Sound principles We look at how Bose’s sound systems are improving the learning experience for UK students

Apple Sound shows Foresight at Liverpool University

A

n impressive new space has been created at the Foresight Centre at Liverpool University, dedicated to training and business support services at the University. Key to the success of the Hub is the technology that allows it to be used as a multi-purpose space for large and small meetings, promotional events and conferences, all of which has been specified and installed by Apple Sound, a leading provider of specialist sound systems.

Apple Sound elected to use Bose audio solutions throughout the venue, including products from both the FreeSpace and Panaray ranges, as well as the Bose ControlSpace ESP-88 audio management system which gives a flexible and sophisticated DSP solution that university staff can

operate with ease and confidence.

Transformed from the basement of the former Royal Infirmary, the Hub delivers a new concept in meeting and networking space on campus.

It complements the existing awardwinning facilities by providing relaxed and informal meeting spaces for productive and creative meetings.

The new facilities include two new training rooms, designed and developed for the delivery of staff training and development programmes, and the Hub Lounge, a dedicated meeting space which is available to both internal and external clients and is an ideal area for holding informal small meetings, network groups and promotional events.

The Hub Lounge gives access to full wireless facilities, internet access and up-to-the-minute live news

40 I Summer 2011 I Campus Estate Management

along with comfortable surroundings and coffee bar. State-of-the-art presentation facilities combined with a bespoke Bose sound system allow great flexibility enabling different groups to access PowerPoint presentations or promotional DVDs simultaneously in different areas of the lounge.

A dedicated video conferencing facility in the Communications Hub aims to reduce all the stress associated with travel.

Lynn Westbury, Head of the Foresight Centre, said: “We are delighted with the new facilities. As one of the first venues to actively seek to bring the University and external organisations together, the Hub is purpose designed to stimulate networking opportunities in a relaxing contemporary environment.”

Bose graduates at Loughborough

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raduation Day is a celebration and last year at Loughborough University it was one not to be missed. Bose and Mood Media worked to ensure the audio-visual technology in the Sir David Wallace Sports Hall was of the highest quality.

The facilities management team at Loughborough University had often hired a sound system for occasions when they needed to deliver speeches or make announcements in the Sports Hall. This year the decision was made to install a permanent system that would perform on Graduation Day, but was dual purpose and could also become the audio system for general sports hall activities and events throughout the year.

In-store media provider and Bose Pro Partner, Mood Media, was brought in to assist with specifying and installing a system that would be flexible, reliable and would deliver the

‘wow’ factor on Graduation Day. Following a full day of audio measurements and reverberation tests in the sports hall, Bose engineers used Bose Modeler software to create an audio design using the most appropriate loudspeakers for the project. It required products that would perform equally well when the hall was carpeted and full of people on Graduation Day, as on days when hard surfaces were exposed during sporting events. Bose Panaray LT 9403 full range long throw loudspeakers were recommended for their speech clarity, coverage and full range audio response for music. The Modeler software enabled the audio designers to dramatically reduce the reverberation issues in such a large space.

Combined with a Bose ControlSpace ESP-88 audio management system, the result is a flexible, easy to control high performance solution. For Graduation Day and other audience

events, all six LT loudspeakers are in use, while for sporting events, the facilities management team can select a combination of speakers from left, centre and right sections.

All six loudspeakers are flown from the main roof structural girders, offering the university significant cost savings when compared with a multispeaker option. The ESP-88 system electronics allow for future expansion to accommodate additional audio zones if required.

The Facilities Management Engineer in charge of the project for Loughborough University is delighted with the result. “The installed system has greatly enhanced the graduation ceremonies, and the other events that take place at the University. Performance is excellent, while still providing value for money against a challenging programme of installation.” n For more information see www.pro.bose.com

Campus Estate Management I Summer 2011 I 41

New Bose solution for fixed-installation applications

B

ose Professional Systems Division has introduced the RoomMatch series of array module loudspeakers and PowerMatch PM8500 configurable professional power amplifier. Using new Bose technologies and innovative designs, these products provide sound designers with unprecedented scalability and configurability for venues including arenas, performing arts centres, and auditoriums. Now, concert-quality sound can be delivered more consistently and efficiently, regardless of room size, shape, or acoustic properties.

“Our engineers challenged conventional wisdom for both loudspeaker and amplifier design,” said Akira Mochimaru, general manager, Bose Professional Systems Division. “The result is a new approach for the industry, one that lets sound designers and integrators meet the acoustic challenges of any fixedinstallation sound system with more flexibility and far less compromise to audio performance.”

RoomMatch modules overcome the acoustic performance limitations of conventional line-array and pointsource loudspeakers. Available in 15 different coverage patterns, they can be used alone or with other RoomMatch array modules to form Progressive Directivity Arrays – a new category of curvilinear array from Bose. They perform as a single loudspeaker to ensure optimal sound coverage for a particular listening area.

Bose RoomMatch waveguide technology directs sound more

precisely, reducing unwanted wall and ceiling reflections that can degrade tonal balance. Multiple, readily available waveguide patterns allow for customized sound coverage for virtually any room.

Each loudspeaker features two new 10-inch (25.4 cm) woofers and six extended mid-range compression drivers. Together, they eliminate the need for the mid/high crossover, resulting in improved vocal clarity and intelligibility. To reduce distortion, the woofer uses a proprietary ultralinear motor, a tapered port, and an individual acoustic enclosure, while the compression drivers have a proprietary Bridge Phase Plug to remove resonant modes, without the use of FIR filters or complex signal processing.

Sound designers can scale Sound Pressure Level (SPL) by creating a Bose Progressive Directivity Array to achieve a seamless, consistent response over nearly any vertical angle. This is accomplished with a ContinuousArc Diffraction-Slot (CADS) manifold – a Bose invention and an industry first – that provides interference-free acoustic summation of six compression drivers, and the ability to define precise vertical coverage between 0 and 60 degrees for each RoomMatch module. For bass augmentation below 80 Hz, the new RoomMatch RMS215 subwoofer array module is tuned to complement RoomMatch full-range loudspeakers.

The PowerMatch 8500 amplifier is designed to work with both RoomMatch array modules and other professional loudspeakers, and can allocate its 4000W rated power

42 I Summer 2011 I Campus Estate Management

between two and eight channels.

It provides an unprecedented combination of audio performance and flexible output – all from a standard wall outlet.

A dual feedback loop architecture continuously monitors and controls the current and voltage to help prevent circuits from being overdrawn.

It also combines the sound quality and reliability of the best Class-AB designs with Class-D efficiency.

Bose PeakBank power supply incorporates proprietary regenerative four-quadrant design with fasttracking Power Factor Correction (PFC). It offers higher power and higher efficiency over standard PFC, and improves peak bursts for superior transient response and low-frequency performance. Bass transient response is further enhanced with Bose switching technology that delivers high levels of continuous output for longer durations.

Most sound system applications require several output power levels, involving different amplifier types.

Through new QuadBridge technology, the PowerMatch amplifier provides a level of flexibility only available from Bose. It’s configurable in single, bridge, or QuadBridge modes, and maintains consistent tonal balance regardless of the output level. Configurations are selected via software and include 8x500W, 4x1000W, 2x2000W, or mixed combinations. Bridge or QuadBridge modes can drive either low-impedance or 70V/100V loads. n For more information see www.pro.bose.com

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access control

One badge at a time Secure and economic visitor control becomes a reality at one US special needs school

44 I Summer 2011 I Campus Estate Management

eeping track of visitors was especially important due to the sheer volume of people continually entering and leaving the K building (facing page and below) – River Street has students from some 30 towns around the area

T

he safety of students in educational institutions is clearly a priority for school officials. The growing challenge, however, is tallying the need for security with ever-increasing budget cuts. This was the case at River Street, a special needs school in Connecticut, US, who needed a way to identify and manage visitors on campus. Nevertheless, its administrators searched for and found a solution that was both secure and within budgetary limitations.

River Street’s programmes serve more than 200 students, aged three to 21, with a variety of behavioural, communicative and neurological disorders. These students receive services in a variety of locations, including satellite classrooms, public school classrooms and even the students’ homes, but mainly at the River Street school campus.

“We needed a solution to identify visitors coming into the building, to help us see that they belong here and that they’re supposed to be here,”

said River Street school social worker Ann Cuvellier. “There is a lot of staff and there are many people coming into the building. We couldn’t afford not to know.”

Keeping track of visitors was especially important due to the sheer volume of people continually entering and leaving the building. River Street has students from some 30 towns around the area, with the potential of any number of visitors from each one of those towns.

Custom-designed solution While searching for a visitor pass system, a River Street educator had seen a simple, easy-to-use and portable security badge registry log at another school in the area and asked for more information. The school used a Visitor Pass Registry Book from the Data Management range of Visitor Pass Solutions and River Street set up a selection committee to investigate.

Each Visitor Pass Registry Book contains 400 to 500 badges,

depending on the format. Most are ordered custom-printed with a school or company logo and shipped within two business days. The Visitor Pass Solutions product line also includes books and computer printer rolls with self-expiring badges that change colour overnight to prevent reuse.

Deirdre Reidy, River Street facilities manager, was on the selection committee. “We eventually chose the Visitor Pass Registry Book because we felt it was going to be one of the easiest systems to use,” she said. “The company was very easy to work with in terms of producing the badge that we wanted for our building. I really had no idea what we wanted. They helped us design a product that would work for us and our log registry was customised for our programme.”

The River Street Visitor Pass Registry Book was delivered and put to work immediately. River Street trained its entire staff how to use the registry book and peel off badges. Staff now will not >

Campus Estate Management I Summer 2011 I 45

iver Street trained its entire staff how to use the registry book and peel off badges (below). Staff stop visitors not R wearing a badge and direct them back to the office to get one

hesitate to stop somebody they do not know without a badge and direct them back to the office to get one. The badge serves as a visual identification for the employees to know who a person is within the building.

Reidy said: “Anyone who is visiting must display the sticker in a highly visible area. But some people put the badge on their purse or in a place that is not so obvious. Our staff have been trained to stop any individual they don’t know and ask, ‘May I ask who you are here to see?’

They’ll ask to see the badge and, if the person does not have one, the staff member will redirect the person back to the office to get a visitor pass.”

Self-duplicating register When visitors sign in, they fill out their ID badge, which is a self-adhesive label. This action automatically transfers the visitor’s information onto a duplicate record sheet underneath. For confidentiality, the label liner is opaque, preventing subsequent visitors from seeing who signed in before them. The liner cannot be lifted for a peek, either, because the outer edge is sealed.

Cuvellier is happy with the efficiency of the system. She said:

“Without it, it would be impossible to know who’s here, when they came or who they saw when they were here. We don’t need to have a separate badge, sign-in sheet and sign-out sheet. It’s an all-in-one package – which works. A visitor arrives and signs in. After signing, the visitor simply peels off the tag and sticks it on a lapel or on a dress, which makes the badges very userfriendly. It’s not threatening at all.”

The Visitor Pass registry is particularly valuable in an emergency because the school secretary can take the whole logbook outside. When the principal is doing his checks, he knows that any visitor who came into the building should now also be outside of the building. School personnel can be in radio contact and know that everyone made it out of the building, even those people who might have been in a conference room. And with the log, school visitors can be checked against visitor lists.

“To have that log at our fingertips is very important for us,” Cuvellier said. “It verifies that a person was in on a particular date. Often we have to go back to our Visitor Pass Registry Book to check who the person was, when the person came into the building, when a particular

46 I Summer 2011 I Campus Estate Management

meeting was held, which person the visitor saw or when a parent came to visit a classroom.”

Peace of mind Reidy commented on the return on investment: “Every school is looking at its costs and can spend thousands on security systems. But you have to ask, ‘Is that going to be worth it for us?’ The Visitor Pass Registry Book really costs just pennies for what we’re getting from the product. With it being so easy to use and to reorder, it’s definitely worth the cost.”

Seeing the badge also eliminates that awkward question, “Do I approach the person and ask why he or she is here?” Staff know at a glance that the person has already checked in at the office and is authorised to be on campus.

Most important of all, however, is knowing that students are more secure. “Parents want to know that their kids are being protected and that they’re safe, because we are checking everyone who comes into the building. You hear all sorts of stories, so it’s important to know that we have a system in place,” said Reidy. “The Visitor Pass Registry Book has given everybody here a greater sense of security.” n For more information see www.databac.com

Your Venue…

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Showsec Tailored Student Union Security Visit us at www.showsec.co.uk

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Milestone Systems is the leading global developer of open platform software for managing IP networkbased video surveillance. Milestone XProtect software is powerful and advanced yet easy to use, reliable and proven. The open platform allows best-of-breed solutions to ‘video enable’ business: reducing costs, optimizing processes, protecting people and assets and increasing value in your products and services. XProtect software is sold in 100 countries. www.milestonesys.com

48 I Summer 2011 I Campus Estate Management

to advertise here please visit: www.campusestatemanagement.com SALTO understands that new working practices means security has to continually change and evolve. With this in mind, SALTO has developed a wide range of innovative products such as the SALTO Virtual Network and XS4 access control platform, while our electronic escutcheons, wall readers and online and off-line control units now control security access for a growing range of end users from airports to hospitals, banks to government buildings and universities to hotels. www.saltosystems.com

Thorlux Lighting The Thorlux range of luminaires is designed, manufactured and distributed by Thorlux Lighting, a division of the F.W. Thorpe plc Group. The company now operates from the group’s modern 14,410 sq m self-contained factory in Redditch, Worcestershire, central England.

Thorlux is well known throughout the world and provides a comprehensive range of professional lighting and control systems for architectural, commercial, floodlighting, industrial, hazardous area and tunnel applications. www.thorlux.com

Samsung Techwin manufactures a wide range of professional Visualisers which collectively offer a solution for virtually any application including schools and other education establishments, tele-conferences, seminars, medical environments, boardrooms and courtrooms. The company promotes its products throughout Europe via an extensive network of professional AV distributors. www.samsungpresenter.com

TimeKeeping Systems, which was founded in 1986, is a leading manufacturer of data collection products. Guard1 Plus and The Pipe have been accepted as the preferred and recommended guard tour products of many large companies. As a result, we have had the opportunity to work with many of the largest companies in the security industry. Our customers set a high standard and much of our success has come from working to meet their expectations. www.guard1.com

Selectamark makes your campus safer. Easy access to campuses means computers, monitors and printers are targets for thieves. So protect your equipment in the most effective and cost efficient way. This means low cost property marking with the name and postcode of your school, college or university, or our new DNA marking kits. Typically, kits to mark 100, 200 or 500 items mean the entire school or departments in universities and colleges can be protected from theft. www.selectamark.co.uk

UNITE Modular Solutions designs, manufactures and constructs fully fitted volumetric modular units to form permanent, multi-storey buildings for student accommodation, hotels, residential, social and affordable housing and military accommodation.

Modern methods of construction (MMC) deliver commercial and environmental benefits to our clients and society at large and are key to our business philosophy. www.unite-modularsolutions.co.uk

Showsec has a reputation for high quality, customer focused delivery of professional event security services.

The company combines unrivalled experience with innovative training programmes, strategies and operational procedures to provide the highest standards of service in the industry. Showsec’s experience incorporates consultancy, crowd management, festival security, local authority and public events, sports ground stewarding, exhibition security and private party security. www.showsec.co.uk

Walker Modular With over 35 years of expertise in designing, manufacturing and servicing modular and traditional build projects, Walker Modular is at the forefront of this rapidly expanding sector. Walker Modular is the largest pod manufacturer in the UK for student accommodation projects.

No other bathroom system can provide the range of benefits Walker Modular’s pods offer. Quick, effective, robust and hygienic – our pods offer many years of unfading use in this toughest of environments. www.walkermodular.com