In Security - February 2013

The magazine with the inside story on security issue 10 February 2013

THE HEAT IS ON FLIR THERMAL IMAGING CAMERAS OFFER GREAT PROTECTION

08 product news

24 HANGARS ON

28 FORCE BE WITH YOU

32 SHOPPING THEREPY

New developments from the top manufacturers

Dallmeier covers airplane hangers

Security lessons from star wars

Lodge service offers ROI

Commentary

The magazine wiTh The inside sTory on securiTy

W tHe HeAt Is on FLIr tHerMAL IMAGInG cAMerAs oFFer GreAt protectIon

08 product news new developments from the top manufacturers

24 HAnGAr on dallmeier covers airplane hangers

28 Force Be wItH You security lessons from star wars

32 sHoppInG tHerepY Lodge service offers roI

Editor Adam Riches +44 (0)20 7216 6427 editorial@mebmedia.co.uk Advertising +44 (0)1622 201207 advertising@mebmedia.co.uk Accounts Jay Kempisty +44 (0)1622 201207 accounts@mebmedia.co.uk Publisher Wayne Banks +44 (0)1622 201207 wayne.banks@mebmedia.co.uk Design and Production Fish Graphic Design www.fishgraphicdesign.co.uk mark@fishgraphicdesign.co.uk Published by MEB Media Limited 13 Princes Street Maidstone Kent ME14 1UR United Kingdom Tel: +44 (0)1622 201207, Fax: +44 (0)1622 210207 info@mebmedia.co.uk www.mebmedia.co.uk Copyright © MEB Media Ltd - 2013, all rights reserved.

Articles and art may not be reproduced or reprinted without the express written permission of the publisher

elcome to another year with InSecurity and hopefully it will be successful and prosperous for us all. This issue’s Product & Industry News section (starting on page 8) is packed with the latest news from the industry.

Our cover story this month looks at how FLIR thermal imaging cameras protect an electrical substation in Stavanger, Norway.

Lyse Energy have started enhancing their security at critical points in their electricity network with thermal imaging cameras and one of the benefits is an extremely low unwanted alarm rate (see page 2) We examine the upcoming IFSEC exhibition, all its new developments and its imminent move to London in 2014 (see page 20).

Also, Dallmeier shows how its patented Panomera® multifocal sensor system protects airplane hangars for Aero-Dienst (see page 24).

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06

24

32

Terry Greer-King, Check Point’s UK managing director shows how companies can avoid the Empire’s mistakes by examining security lessons from star wars (see page 28).

Security consultants Lodge Service examine how retailers can use a blend of security systems and staff to maximise their return on investment (see page 32).

Dan McDuffie, CEO Wyless provides In Security with his invaluable advice on how manufacturers can add cellular technologies to their portfolio and how M2M wireless services can transform the industry as a whole (see page 36).

Finally, the British Security Industry Association once again rounds off the issue with its regular feature. Simon Adcock, Chairman of the BSIA’s CCTV Section, discusses how video surveillance is key to the security of our nation (see page 40).

Adam Riches, Editor

20

Exclusion of Liability Although every effort will be made to ensure the accuracy of all materials published, the publisher takes no responsibility for errors or omissions.

Contents

03 Cover Story FLIR thermal imaging cameras protect an electrical substation 06 Product & Industry News New developments from the top manufacturers 24 Hangars on Panomera® protects airplane hangars

36

28 May the force be with you Security lessons from star wars 32 Shopping therapy How retailers can maximise their ROI 36 End to end M2M solutions Adding cellular technologies to your portfolio 40 Advances in CCTV The BSIA offers advice on CCTV

40 IN Security I March 2013 I 1

cover story

The heat is on Thermal imaging cameras protect electrical substation in Stavanger, Norway

I

n modern society life without electricity is unthinkable. If we are cut off from the grid for an extended period of time this could potentially cost more than just money. With hospitals and other emergency services depending on electricity an extended power failure might cost lives. That is why the Norwegian government and energy companies like Lyse Energy have started enhancing the security at critical points in the electricity network with thermal imaging cameras.

One of the locations where thermal imaging cameras were installed to enhance the perimeter protection is the Lyse Energy electrical substation at Stavanger, Norway. The company that installed the thermal cameras is Noralarm AS. This Norwegian security company is also responsible for manning the control room. “We investigated a number of different security solutions and thermal imaging is the only solution that works”, says Torje Knag, CEO of Noralarm AS. NorAlarm is one of Norway’s leading alarm and security companies and the only one in

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the region with its own police and insurance-approved (FG) alarm monitoring centre operative 24/7, 365 days per year. Established in 1998 the company’s primary activities are within the supply of operational services, together with sales, design, installation and maintenance of high-tech security solutions linked to a dedicated alarm centre for the professional and private market.

Ensuring continuity of power distribution through the electrical substation security is of utmost importance, to prevent damage due to vandalism or terrorist attacks.

But there are other threats as well, explains Knag. “Breakdown caused by wear can be very dangerous as well, not to mention very costly.

That is why we decided to include on-line thermographic monitoring in the security system. By constantly monitoring several key parts of the electrical substation we ensure that faults are detected as they develop.

In that case the energy company can reroute the power through other parts of the infrastructure, to prevent immediate breakdown. This buys the repair teams some time to order parts and plan the repairs.”

This combined alarm system, including a perimeter protection intruder alarm and online thermographic temperature alarm ensures a high return on investment, according to Knag. “By combining both security and condition monitoring in one system this system has a great added value. We expect that the thermographic part of the installation can lead to a decrease in the number of breakdowns of 20%, which in turn might lead to savings in excess of 8 million Euros each year.”

Other methods produce too many unwanted alarms For the perimeter protection system Noralarm AS used FLIR SRSeries thermal imaging cameras.

“I have visited several other pilot projects with other intruder detection methods, such as sensor cables and visual light closed circuit television (CCTV) cameras and in my experience these technologies do not work”, adds Noralarm Sales Manager Mikke Ståhl. “Those other technologies simply produce too many unwanted alarms to function properly.”

To bring the amount of unwanted alarms down to a more acceptable

level at the Lyse Energy electrical substation, Noralarm investigated the use of thermal imaging cameras instead. “Thermal imaging cameras combine really well with video analytics software compared with regular CCTV cameras”, explains Ronny Hjørnevik, Installation Manager at Noralarm. “Since thermal imaging cameras produce thermal imaging footage based on the infrared radiation emitted by the scene they provide high contrast thermal images in all conditions.

No matter the weather and lighting conditions, the thermal footage will clearly show intruders in the high contrast thermal images. This gives the security system a much higher consistency in detection performance.”

This combination of video analytics software with thermal imaging cameras also reduces the unwanted

alarm rate, adds Hjørnevik. “The thermal contrast between a person and his surroundings is much bigger than the color difference in most situations. So for a CCTV camera based intruder detection system to be accurate its sensitivity needs to be very high, but this leads to a large amount of unwanted alarms.

Due to the high contract between an intruder and his surroundings in the thermal image the sensitivity of the detection can be set much lower for a thermal imaging based intruder detection system, leading to a much lower unwanted alarm rate.”

Extremely low unwanted alarm rate “In fact, the unwanted alarm rate at the Lyse Energy electrical substation is next to zero”, adds Ståhl. “We have performed extensive tests and in all our tests the system detected the

intruders, regardless of lighting and weather conditions. In my experience other technologies like CCTV video detection, sensor cables and such cannot reach such a low unwanted alarm rate without compromising on intruder detection.

For the perimeter protection of the Lyse Energy electrical substation in Stavanger FLIR SRSeries thermal imaging cameras were used. These cameras contain an uncooled Vanadium Oxide (VOx) microbolometer detector, which in the case of the Lyse Energy substation produce thermal images at a resolution of 320x480 pixels, but FLIR also offers models with resolutions of 640x480 pixels or 160x120 pixels.

To enable these cameras to cover the entire perimeter without flaw FLIR also offers a wide variety of optics. “Incorporating the cameras in a security network is relatively simple”, says Hjørnevik. “We linked the analog video output of the FLIR SR-Series cameras to video encoders which digitize the footage.

Then it is sent over Ethernet to the local server, which analyses the footage and sends the footage and alarm data to the central Noralarm control room in Stavanger.”

Thermography cameras for on-line condition monitoring Apart from the thermal imaging security cameras the security system also includes thermography cameras for on-line condition monitoring. According to Ståhl, Noralarm included the thermographic temperature alarm system in the installation to increase the installation’s ‘value for money’. “We are always looking for added value in our systems and we heard that periodic maintenance inspections are performed with handheld thermal imaging cameras at the electric substation, so we decided to include on-line thermographic monitoring in our design for the security system.”

The thermographic thermal >

IN Security I March 2013 I 3

Xxxx “The four FLIR A310 thermal imaging cameras that are incorporated in the alarm system continually monitor the critical parts of the substation”

imaging cameras included in the system are FLIR A310 thermal imaging cameras, which are mounted in a waterproof housing.

These radiometric thermal imaging cameras produce thermal images at a resolution of 320x240 pixels. Each pixel in the thermal image is noncontact temperature measurement with a thermal sensitivity better than 50 mK (0.05 °C), enabling it to capture the finest image details and temperature differences.

The built-in logic, memory, and data communications allow them to compare the temperatures in their images with user-defined settings, and send that data to a central monitoring station for trend analysis and alarm functions. In the case of the Lyse Energy substation in Stavanger the thermography monitoring system will automatically sound the alarm if particular areas within the thermal image reach above the previously determined threshold temperature.

4 I March 2013 I IN Security

Added value “The four FLIR A310 thermal imaging cameras that are incorporated in the alarm system continually monitor the critical parts of the substation”, explains Ståhl. “If any part of the monitored equipment rises above the threshold temperature an alarm will go off. The energy company can then reroute the power to prevent breakdowns and given the fact that these breakdowns cost a lot of money I think the added value of this thermographic system is definitely one of the reasons why Lyse Energy chose our security system for this substation and not one of our competitors.”

By combining the advantages of FLIR thermal imaging security cameras with thermographic on-line condition monitoring Noralarm has provided the Lyse Energy substation with the best all round security solution currently available. With this security system Lyse Energy can ensure that its end users receive a continuous energy supply, undaunted by vandalism, terrorism or breakdowns caused by failing components. n For further information please visit www.flir.com

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Unfamiliar with security systems? No problem! Whether you’re an installer or end-user Advantage Line is designed with you in mind. Quick and easy set-up, intuitive menudriven interfaces and helpful features save you time, frustration and money. For complete peace of mind, check out the Advantage Line portfolio including cameras, video recorders, fire panels and public address systems at www.boschsecurity.com.

product and industry news

Dubai International Airport, Concourse 3, Terminal 3 opens with CEM AC2000 security solution CEM designs a highly integrated solution for the dynamic & pioneering Concourse 3, Terminal 3 CEM Systems, part of Tyco Security Products, is pleased to announce their aviation-renowned AC2000 security management system has been successfully installed at the new Concourse 3 Terminal 3 in Dubai International Airport. The system was delivered by CEM business partners in UAE, Tyco Fire & Security UAE LLC and was chosen to ensure the highest level of security.

Concourse 3, Terminal 3 was part of a multibillion dollar program to upgrade and extend Dubai International Airport, making it one of the world’s largest airports by 2025. The advanced Terminal 3 complex is reportedly the world’s first purposebuilt A380 facility, with Concourse 3 alone built to accommodate 18 aircraft stands for exclusive use by Emirates and the Airbus A380 superjumbo.

“We have worked closely with CEM and Dubai International Airport on providing a highly secure and fully integrated solution for the Concourse 3 Terminal”, said Craig Menzies, Security Division Manager, Tyco Fire & Security UAE LLC. “Over 1200 smart card readers were installed to secure airside and landside doors within the airport, with a high-level AC2000 video interface for Dubai International Airport’s preferred video product”.

The AC2000 video interface provides the ability to associate access control alarms with real-time or pre-recorded digital video clips. This enables AC2000

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to act as the central command and control for alarm management.

“Dubai International Airport joins some of the world’s most prestigious aviation sites by selecting the CEM AC2000 system to secure Concourse 3, Terminal 3” said Philip Verner, Regional Sales Director EMEA, CEM Systems. “As one of the world’s largest and most progressive airports, we are proud that Dubai International Airport has selected a CEM solution and we look forward to working in partnership with them on their future development plans.”

The powerful CEM AC2000 system has a proven record as one of the most reliable and resilient security solutions available. It not only provided Dubai International Airport with advanced access control and system failover, but was also integrated with lift controllers at Concourse 3 to allow seamless control and monitoring of access to 11 floors.

CEM also developed a two-way BACnet interface to enable fire alarms to be managed on the main AC2000 alarm handling graphical user interface (GUI). With one fully integrated, powerful platform for video, access and fire alarm management, the customer has a central view of all alarms throughout Concourse 3.

Responsive to the needs of the project, CEM also provided an innovative Boarding and Deplaning Route Management (BDRM) solution to aid the flow of arriving and departing passengers and support the extensive use of double boarding bridges for the A380. n For further information please visit www.cemsys.com

Siqura Device Manager download Siqura announces the release of the Siqura Device Manager tool, designed to simplify network camera and video server configuration. (Free to download from Siqura.com.)

Gouda, the Netherlands – 12th February 2013: The Siqura Device Manager (SDM) from Siqura, part of TKH Security Solutions, is a software tool designed to help installers and integrators configure networked Siqura cameras and video servers. The SDM auto-detects Siqura security devices on a network, providing an intuitive management interface. Network settings, device configuration, status and firmware upgrades can all be managed through the SDM. “The SDM is a network tool for Siqura ‘edge’ devices,” explains Peter de Konink, Siqura Product Manager. “It gives users a clear overview of the cameras and servers in a network. It enables device configuration, such as setting time and date, network parameters, encoding formats, bit rates and much more. Features like backup, restore and firmware upgrade keep networks in good working order. Devices with incorrect network settings, which are normally hard to identify, are

automatically detected and listed for reconfiguration.

“Users can select groups of devices on screen and apply identical settings, or capabilities, to the whole group. This helps to speed up configuration. The entire network settings can also be saved for added security.

If the network ever requires restoring, the SDM system will detect and highlight new devices and show missing devices as being off-line.”

The Siqura Device Manager is a Windows-based, executable file available for free download from the Siqura website. It has been specifically designed for managing Siqura’s edge devices. n For more information go to www.siqura.com

Axis co-founder Martin Gren named most influential in security and fire industry The co-inventor of the IP camera and co-founder of Axis Communications, Martin Gren, has been named as the most influential person in the global security and fire industries by the international fire and security exhibition (IFSEC) with his significant influence on the industry particularly noted.

Together with Carl-Axel Alm, Gren, 50, invented the world’s first IP camera in 1996 and helped Axis Communications become the global leader in networked video it is today. Since it was founded, Axis has led the worldwide convergence from analogue CCTV to digital video surveillance.

Also making the list in third place is Per Björkdahl an Axis employee that works with ONVIF. The list also includes the chief executive of G4S, an Axis partner, and Microsoft’s chief security officer.

The award was bestowed by IFSEC, the international fire and security exhibition which celebrates its 40th anniversary this year.

With 19 years’ of engineering and entrepreneurial experience, Gren remains a member of the board of Axis AB, the Swedish parent company.

Over the years, Gren has been one of the driving forces behind several of Axis’ new business and flagship products in Europe, Asia and the United

States. These have included network print servers, IBM connectivity products, ASIC’s and scan servers, as well as playing an instrumental part in Axis’ state-of-theart business, in particular its network video camera technology.

Atul Rajput, Regional Manager Business Development at Axis Communication said: “Being named the most influential person in security is a just reward for Martin’s incredible career achievements. He has been a fundamental part of Axis’ success and continues to be involved with the company through research, development and technological innovation.”

Gren is also a board member of Tobii Technology AB, H Lunden Holding AB and Askero Sagoboks Förlag AB. Axis will be exhibiting at IFSEC in Hall 4, 4/E90 which takes place in Birmingham from 13 to 16 May. n For more information about Axis Communications visit www.axis.com.

IN Security I March 2013 I 7

product and industry news

Grundig’s four channel, analogue to HD-SDI converter makes analogue system upgrades more cost-effective.

Grundig has added a four channel, analogue to single channel HD-SDI converter to its comprehensive HD-SDI product range. The CVBS composite video converter, GTH-C0041C, streams four analogue D1 video channels into one, Full HD, 1920 x 1080p HD-SDI video channel.

The four analogue video channels can be displayed in quad format, within a single camera view of the HDSDI DVR, or each analogue channel can be displayed individually.

Andreas Kronwald, product manager at Grundig, explains, “The four channel, analogue to HD-SDI converter makes upgrading existing analogue systems to HD-SDI quick, simple and cost effective. It allows installers to consider re-using existing analogue cameras and coaxial cabling within a new CCTV system, perhaps in less critical positions on-site, reducing costs. Later, if budgets permit, the analogue cameras can be upgraded.

Progeny’s Touch ‘less’ switch - infection control in access control Progeny’s innovative Touch Switch offers a hygienic and cost effective alternative to the conventional green button or switch type entry and exit points used to control access.

The Progeny Touch Switch features patented technology and is a general purpose switch capable of detecting near proximity or touch. As it is not necessary for contact to be made with the human hand or finger to open the door, only near proximity, the switch reduces the risk of infection by reducing the incidents of germ transfer through touch.

In addition as the switch does not have any moving parts there is no wear and tear and therefore its lifespan is increased.

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“Each analogue channel is recorded as one quarter of the Full HD, HD-SDI channel. The resulting video is of similar resolution to D1, the highest available for analogue video.”

Grundig’s full HD-SDI range includes a box camera; outdoor bullet; fixed dome and vandal-resistant fixed dome, with IR LED options and true day/night functionality; an 18x, external, PTZ dome; and 4, 8 and 16 channel DVRs. n For more information visit www.grundig-security.com.

The Touch Switch is used extensively in hospitals, banks, building societies and many other public places where entry and exit needs to be controlled. The switch is also DDA compliant and is a much more aesthetically pleasing than almost all of the conventional alternatives on the market.

The fully sealed IP66 enclosure requires minimal power is suitable for internal and external applications and installation is made easy as the switch plate version will mount onto any UK standard single gang light switch back box, resulting in an aesthetic flush mounted finish. For applications where space is limited an attractive surface mounted mullion version is also available.

There are three switch fascia design options ‘Touch to open’, Touch to release’ and ‘Green hand.’ n For more information visit www.grundig-security.com.

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product and industry news

Not just another imported DVR The Inspire Blue range of DVR’s from COP Security is far superior to its competition. It is not just another range bought from an overseas supplier and badged for the UK market.

The DVRs have been developed by our team in the UK, from initial concept through to the design of the case and method of operation. One of the key aspects the UK team worked on was the operating system, to ensure the Blue range is built for real applications, with the features and performance UK installer’s demand. The Inspire Blue range has been specifically designed to be simple and easy to use and will provide no unnecessary demand on the installer or operator.

Not only are the DVR’s designed in the UK but the entire range is also manufactured in-house at our UK facility. Manufacturing in the UK allows the quality to be closely controlled. Key components, like the specialised Western Digital AV hard drives, are purchased direct from UK suppliers. Our commitment to the reliability of the range does not stop there; all DVR’s are soak-tested for at least one week, complete with hard drives, before dispatch.

The 4, 8 and 16 channel Inspire Blue DVRs come in standard or plus models. They are a fast, reliable, out-ofbox solution for applications ranging from small domestic systems to large commercial sites. H.264 compression technology ensures efficient storage; playback options include CIF, 2CIF or D1 resolutions and the recording rate is up to 400fps. On-board storage can be up to 6TB and a USB port allows for external backup options.

The Plus model also includes a DVD-RW, three independent, fully programmable, monitor outputs, HDMI connection and two-way audio on all channels

Introducing the PNR-5216 Network Recorder The convenient stand-alone-solution for recording from eneo IP cameras The PNR-5216 stands for pure video surveillance: the network recorder forms the basis for straightforward IP solutions without system requirements as it features user-friendly management, live playback and recording for up to 16 eneo IP cameras and IP domes without a client PC. This makes the recorder, bundled with integrated software, a keyboard and mouse, the ideal choice above all for small and mediumsized applications. Recommended applications include retail outlets, petrol service stations, restaurants and private property.

Plug and play ensures easy monitor and IP camera connectivity for the Windows-based network recorder. It delivers outstanding real

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to listen into a site and send back audible warnings or instructions.

Mark Ogden, technical support manager at COP Security explains, “Great care has been taken to ensure the operating system is easy to use. Features include motion detection, scheduling, alarm inputs and relay outputs and full connectivity to smartphones for real time viewing. If an alarm is triggered, an event snapshot can be emailed to the operator and the alarmed video channel switched to full-screen mode.

“The Blue range has full, network operation and includes a Windows-based, free, Central Management Software. This enables multiple sites to be monitored simultaneously from a remote PC. Operators can also switch lights on and off, open gates and trigger external alarms remotely.”

All COP Security products come with the Advantage Plus service which includes 99.9% stock availability, a 3 year warranty and 1 year advance replacement and a 30 day money back guarantee. Full technical support covers free, remote DVR set up of on-site routers and remote Smartphone viewing. n For further information please visit www.cop-eu.com

time imagery at a maximum recording rate of 400 fps with full 1080p resolution and H.264 compression. Up to four 2 TB hard disks can be built into the recorder.

Imagery can be exported via a USB port for preservation of evidence. Furthermore, the PNR-5216 systems are cascadable in master/slave mode, existing D-Series analogue systems can be integrated in the user interface.

About eneo (www.eneo-security.com / www.eneo.tv) eneo is the video surveillance specialist. Its product portfolio includes over 600 products and solutions distinguished by strict quality standards (EN ISO 9001:2008) and excellent value for money. n For further information visit www.eneo-security.com

BSIA partners with Skills for Security in landmark move The British Security Industry Association (BSIA) has today announced a new partnership with Skills for Security, in a landmark move that brings the sector skills body firmly back within the remit of the industry.

The move, approved by board members of both organisations, will see Skills for Security become a wholly-owned subsidiary of the BSIA, reversing the Association’s divergence from its former training body, the Security Industry Training Organisation (SITO), which facilitated the formation of Skills for Security in 2006. Skills for Security will retain its own legal identity and, as such, remains a separate company limited by guarantee.

James Kelly, Chief Executive of the BSIA, cites commercial factors as the rationale behind this agreement, commenting: “Skills for Security has had some notable successes in recent years – such as training 5,300 security people in preparation for the London 2012 Olympic and Paralympic Games – and the organisation’s Directors have been considering how best to develop the business going forward, and view a partnership with the industry trade body as essential in building closer alignment to the industry.”

“There are several synergies between the two organisations, including a shared history and a number of Directors in common. As such, the BSIA is considered a natural partner for Skills for Security as it looks to develop its business over the coming years.”

Rather than allow it to be integrated into a wider business sphere, the BSIA has agreed to assume sole ownership of Skills for Security, which will return the sector skills body for the security industry firmly within the auspices of the industry’s trade association, as it was almost seven years ago.

Importantly, this will also ensure that the industry retains control over its own training standards, particularly National Occupational Standards.

The BSIA’s strong links with industry representatives is the key to both organisations’ future success, with the Association intending to leverage its existing relationships to raise the profile of Skills for Security and ensure that it retains its position as a leading training body for BSIA members, as well as the wider security sector.

In a changing industry affected by developments to regulation and legislation, it has been recognised that, in recent years, Skills for Security has not

been as close to industry suppliers as it could have been. As such, this development will improve the organisation’s ability to serve the current changing market dynamics.

Lord Stevens, Chairman of Skills for Security, comments: “We hope that one of the many positive results of this merger will be a significant increase in the number of BSIA members who use Skills’ resources. We see a huge potential in bringing the two organisations together, and, in keeping with the Government’s desire for improved employer engagement in skills development, believe that an independent SfS and the BSIA can together make the new joint business work very well. I look forward to the exciting opportunities that this new chapter will bring for Skills for Security, our industry and its people.”

James Kelly concludes: “Broader engagement with the wider security sector is a key element of the BSIA’s business plan, and reflects one of our key strategic objectives for 2013 and beyond.

Bringing Skills for Security on board is an exciting opportunity, which will give the Association a fresh angle from which to do business and subsequently enable us to expand our reach within the security industry.” n For further information please visit www.bsia.co.uk

IN Security I March 2013 I 11

product and industry news

Mercury Security and Tavcom Training Mercury Security, Northern Ireland’s largest independent security company, and Tavcom Training, the UK security industry’s leading training organisation, are jointly orchestrating a conference for security professionals at the La Mon Hotel and Country Club in Castlereagh, near Belfast, on 7 March, 2013.

The 18.12 Conference is being supported by a number of expert speakers from across the security industry and will feature practical tests and demonstrations of a wide range of products and technologies.

“Our day/night event is intended to give those attending a greater understanding of many of the current issues relating to both analogue and IP network technology, and it will also cover the latest CCTV standards,” said Mike Tennent, Managing Director of Hampshire based Tavcom Training. “We are calling it the 18.12 Conference simply because we will be addressing how CCTV cameras cope with challenging lighting conditions, and although we have a packed afternoon of presentations covering other issues, the practical tests and fun will start when the sun sets at twelve minutes part six.”

Analytics, Thermal imaging and the gathering of video evidence will be among the subjects to be discussed at the conference, whilst among the expert speakers will be Brian Hoy of the NSAI, who will talk about what it means for an installation to be ‘fit for purpose’, Peter Fry, Head of the CCTV User Group who will bring with him a realistic and perhaps somewhat controversial view of public surveillance systems, and John Laws, an independent security consultant, who will table and discuss the question: Is IP everything it is cracked up to be?

IndigoVision announces integration with Ipsotek Video Content Analysis IndigoVision, the leading manufacturer of Complete IP Video Security Solutions, is proud to announce its integration partnership with Ipsotek.

The partnership will offer end users a complete solution specific to their needs by incorporating Ipsotek’s advanced video analytics product, VISuite with IndigoVision’s Security Management Solution, SMS4™.

Ipsotek’s Video Content Analysis solution, VISuite, receives video streamed from IndigoVision’s SMS4™ and identifies predefined events and behaviour using patented Scenario Based Detection (SBD) rule engine.

SBD allows multiple behaviour detections to be applied simultaneously or in predefined sequences providing a detailed understanding of behaviour which dramatically reduces false alarms.

Video is analysed by Ipsotek’s hardware and software

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“It’s clear from the success of the technical training facility which we jointly set up last year with Tavcom Training at our head office in Lisburn, Co Antrim, that installers and security professionals in Northern Ireland are hungry to learn more about the technologies which can help them generate new business. They also of course want to be able to offer professional advice to their customers on how to get the best out of the technology incorporated into the latest generation of CCTV equipment,” said Francis William Cullen, a Director of Mercury Security. “As a stakeholder in the security industry in Northern Ireland, we are delighted to be working in conjunction with Tavcom Training to organise this educational event which will provide an insight into many of the key technical issues impacting on our industry’s ability to give greater to value to customers.” n Security professionals can register their interest in attending the 18.12 Conference by emailing: sales@tavcom.com

and once the preconfigured behaviours are detected, linked alarms are automatically raised in IndigoVision’s Control Center, the client interface to SMS4™. Together Ipsotek and IndigoVision are able to offer end users solutions to; perimeter protection, intrusion detection, traffic management, crowd management, business intelligence, and advanced people and vehicle tracking.

“At Ipsotek, we focus on providing the industry with solutions which are performance driven and cost effective. This partnership gives both companies the opportunity to offer end users a unified and simple ‘out of the box’ solution. Together we aim to create and provide solutions that will improve operational efficiency and security, targeted through shared markets and the global security industry” said Sateesh Pedagadi, Senior R&D Engineer at Ipsotek.

Alex Swanson, Head of Engineering at IndigoVision comments “Integrating with Ipsotek expands the range of video analytics available within SMS4™. Incidents detected by VISuite trigger alarms within Control Center which greatly assist with the efficient response times of surveillance staff to security threats.”

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product and industry news

SMEs safe and sound with data security offering MISO (My Information Security Officer) is the first of its kind - a virtual data security programme designed with the needs of small and medium businesses in mind. It offers compliance, data and systems protection at affordable prices. Developed by Hedgehog Security, a Midlands company on the cutting edge of the industry, the offering is worlds away from the antivirus products most SMEs rely solely on – often through ignorance.

Put simply, MISO offers business owners access to highly qualified specialists and advanced services ondemand.

Hedgehog’s virtual MISO programme acts as a seasoned and experienced security adviser, helping businesses secure their premises, IT systems and web presences from data theft.

For companies who need better protection systems but can’t afford a full time senior member of staff to manage the process, the affordable MISO achieves this at a fraction of the cost.

MISO is designed with the needs and requirements of SMEs in mind, rather than those of major corporations with thousands of staff. It’s a monthly subscription service that incorporates three key components – a site visit to limit the possibility of data being physically stolen, a suite of anti hacker tools to protect the user’s web site and components allowing

First Transmission Solution App Launched ComNet Announces Mobile App that Identifies Signal Transmission Solutions ComNet Europe Ltd of Leeds in the United Kingdom, a USA-based manufacturer of fiber optic transmission and networking equipment, is introducing its new product selection app for the iPhone®, iPad® and iPod touch®.

The ComNet Fiber Optic & Ethernet Products app is a solution identifier that allows you to choose the right transmission product for virtually every application.

The ComNet app allows the user to search by application or model number, it also gives the user the opportunity to identify media options and the specific benefits of each when choosing products for

14 I March 2013 I IN Security

the user to comply with eight key regulations including the Data Protection Act of 1998, the Human Rights Act Article 8 (Right to Respect for Private and Family Life) and the Privacy and Electronic Communications Regulations of 2003.

MISO can be seamlessly integrated into the company’s business strategy and processes.

The first step is a tailor-made delivery plan containing the documentation, training, onsite consultancy details, implementation guidance and support, fitting the SMEs needs and budgets.

Peter Bassill, managing director at Hedgehog Security and developer of MISO explains how this distinctive service came to exist, “After a decade of heading data security teams for a variety of global companies, I realised that there is a need for protection at all business levels and in all industry sectors. Irrespective of their size or location, SMEs, just like their blue chip counterparts, need to keep their assets secure and protect their reputation and brand integrity,” he asserted.

“Finding this niche in the market allowed us to develop a unique service that caters to small and medium organisations. Assessing the security procedures already in place gives us a clear picture of how MISO can improve them and ensure the safety of data and information,” Bassill concluded. n For further information please visit www.hedgehogsecurity.co.uk

new or retrofit applications. The ComNet app gives the user access to product datasheets, installation manuals and A&E Specs for the complete line of fiber optic video, data and audio products as well as fiber optic Ethernet and Ethernet over copper extenders.

The ComNet app is available at No-Charge on the App StoreSM. “The markets ComNet competes in today are continuing to be very fluid. Business today moves quickly,” said Steve Clarke, ComNet Europe Managing Director. “The days of ‘I’ll send a data sheet and we can review in our next meeting’ are past. Having a mobile app puts our product information in the hands of our customers and sales people much faster and we believe gives us a distinct advantage competing on a dayto-day basis,” concluded Clarke. n Full product line details are available at www.comnet.net.

Vital Xtend their range Vital Technology have developed Xtend, a mobile rapid deployment CCTV and onboard video analytics tower system which provides surveillance and intelligent scene analysis at locations that are proving vulnerable to theft, trespass and vandalism.

Purpose-built to cope with difficult terrain and weather conditions, this ruggedised solution incorporates a hydraulic mast (extendable to nine metres) and 360° rotation tower housed in a trailer base unit with an environmentally-friendly 3000rpm generator.

Xtend is flexible according to user requirements.

A common configuration is a four pan-tilt-zoom (PTZ) camera assembly which can include cameras designed for ultra low-light conditions. Customers who need to pick up heat signatures can opt for thermal imaging cameras or a combination of thermal imaging and white light units.

Optical performance can be up to 36x zoom. Four, six and 18-channel variants can be supplied.

Highly effective in day and night-light conditions, Xtend’s camera visibility alone can operate in excess of 100 metres, so identifying potential threats well in advance of competitive products.

Customers can opt for Xtend as a mains-powered version but a common requirement is the Eco90 diesel generator version. A range of wireless solutions includes the use of 3G or satellite standards. Effective use of radio frequency communications can produce a 1km line of sight, meaning that Xtend can be deployed in remote locations.

Vital are bringing Xtend to the marketplace in a technology partnership with SMC, part of onsite power equipment company ArcGen Hilta. The portability of the optical and video analytics capability of Xtend is based on SMC’s market-leading Eco90 lighting tower and trailer assembly.

SMC have ensured that the system can be fully self-powered with operation on a quiet 3000Kw diesel generator which can even allow users in remote terrain to operate additional elements such as powering tools, lighting and welfare facilities. The eco-friendly Yanmar engine will power the CCTV elements of Xtend offering up to 250 hours operation on a single tank of fuel.

The Eco90 trailer is the base for the hydraulicallyoperated mast which can be extended in 12 seconds and has been certified for wind stability up to 100km/hr.

Xtend’s video analytics can discriminate between people, animals and vehicles using algorithms with filters on direction, pattern of movement and speed. The fact that only meaningful data (as opposed to eventless footage) is processed produces benefits in optimising use of bandwidth and storage space.

Xtend can be used for many forms of perimeter protection and site surveillance. It will be of immediate interest to the events industry where security companies can optimise crowd monitoring at outdoor concerts, music festivals and carnivals as well as securing film and TV production sets.

The transport sector will benefit in terms of deterring and detecting rail cable theft, bridge suicide prevention, alerts on loitering, and securing staff and plant at motorway road works. Xtend will also be invaluable at critical national infrastructure (CNI) sites such as independent power stations and grid distribution hubs.

Border agencies needing to protect temporary areas of vulnerability will be able to deploy the product rapidly.

Many utility providers will benefit as Xtend can help protect the integrity of water supply as well as being used to provide surveillance of flooding. All sectors of the construction and mining industries can use the unit for both preventative surveillance and incident response.

Speaking prior to February’s Executive Hire Show in Coventry, UK, (Feb 6-7), Lawrence Webster, Business Development Director at Vital Technology, said: “Xtend’s exceptional portability and configurable range of target behaviour means that it is well suited to temporary usage at any gathering where organisers must both monitor and protect the public but may not have easy access to power and communication infrastructure. Xtend offers simple configuration of complex monitoring rules for truly intelligent surveillance and is particularly effective in monitoring crowd movement.”

Alerts can be provided locally on a viewing system while remote triggers can appear on an off-site system or via email to any PC or “Smart” device. Alarms can be received and analysed by an external alarm reviewing centre.

Clients who need to respond promptly to end-users’ requirements in difficult environments will benefit from the flexibility and responsiveness of this truly rapid deployment recording and analytical solution.

Phil Winnington, Commercial Director ArcGen Hilta, said: “This is an exciting new partnership for us and Vital Technology. We operate in a number of overlapping markets so it’s a sensible move to bring together the complementary skills and experience of both companies on this project.” n For information visit www.vitalservicesgroup.com

IN Security I March 2013 I 15

Dual vision, Real time.

ULISSE COMPACT THERMAL The positioning unit oers an integrated solution for total darkness, fog, rain or smoke.

CCTV PRODUCTS www.videotec.com

Bristol Airport Implements Critical Point Protection Solution from Navtech Radar Area where physical barriers were impossible to implement is covered 24/7, 360 degrees using sophisticated wide-area detection and monitoring solution Navtech Radar, the world’s leading designer and manufacturer of commercial millimetre wave intelligent radar solutions for outdoor commercial applications, have completed the installation of their AdvanceGuard Radar solution with witness2 intelligent software for processing and control at Bristol Airport.

The new solution covers surveillance and monitoring of a Critical Point (CP) within the airport where barriers would not be practical, and where CCTV in combination with manned guarding did not provide a satisfactory response time.

Chris Ware, Head of Security at Bristol Airport says, “We selected AdvanceGuard based on its allweather capabilities and operational experience at other airports. A further major factor was that the solution demonstrated the lowest false alarm rate which was demonstrated during testing. We have a lot of fog in Bristol and it was critical that the new solution could cope with that, as well as rain and snow. The AdvanceGuard solution also gives us superior track and trace capability in comparison to other types of technology solutions we looked at.

To date, the system has met all our expectations.

I would like to highlight that the benefits also

include automatic tracking capability and ruleand zone setting flexibility within the witness2 software suite. The system’s alarm log and operator acknowledgement features also provide an audit trail for both employer and employee. Hence, staff can be seen to have followed procedures because there is now a security system in place that documents that they have done so.”

To provide coverage of the CP and its approaches, Navtech specified a compact, high-performance, 360 degree scanning radar sensor - the AdvanceGuard AGS800-X. This unit will scan a full 360 degree every second to a radius of 600m with a resolution of 2550cm and is capable of detecting vehicles, humans and animals in all weather conditions. The AGS800-X is housed in a lightweight, IP67-compliant enclosure and features an industry-standard interface for easy integration and use as part of a multi-radar solution Bristol Airport established a warning area around the unsecured CP designed so that any encroachment by potential intruders results in an alert being received by the operators. All potential threats within the warning area are displayed on the Sentinel user interface and are updated in real-time. Running on top of this, is a sophisticated set of direction rules, complete with geo-fenced alarm zones, which allows witness2 to generate alerts only when a threat moves into the CP from particular directions.

For visual identification in case of incidents, the AdvanceGuard solution is integrated with the existing CCTV solution at Bristol airport directing an Esprit TI thermal imaging camera supplied by Pelco - part of the Schneider Electric group. The Esprit TI camera’s thermal capabilities are ideal for the prevailing conditions at Bristol Airport, and is capable of tracking any identified threat using bearing and range instructions provided by witness2. n For more visit www. www.navtechradar.com

IN Security I March 2013 I 17

product and industry news

Simons Banks Joins NSI Board

NSI are pleased to announce that Simon Banks, Group Managing Director of CSL Communications Group Ltd has been appointed to the Inspectorate’s Board of Directors. NSI has recently undertaken a significant rebranding exercise, launched a contemporary website, entered into social media and launched a range of new audit products within the fire and security domains.

Simon’s presence on the Board will assist NSI’s future development and evolution. Simon has had a working alliance with NSI for over 20 years and has worked most recently with them on the 100 in 100 Apprenticeship initiative, of which NSI are an important stakeholder.

NSI’s Chief Executive, Jeff Little OBE commented “Simon’s presence will considerably enhance NSI’s

Raytech launch new network illuminators CCTV lighting manufacturers Raytec launch a brand new category in CCTV lighting – VARIO IP Network Illuminators.

VARIO IP is available in both Infra-Red and WhiteLight and provides dedicated IP lighting allowing for remote set up, commissioning, operation and maintenance of your lighting scheme.

Once integrated into your network system, VARIO IP can be accessed and controlled via an integrated web interface at anytime from anywhere on the network.

VARIO IP is provided as standard with discovery software for easy location and connection on your network. VARIO IP allows users to have full control over their lighting at all times, to alter settings and instantly respond to operational changes or live events in real time, for the best CCTV images and safety 24/7.

VARIO IP Web Interface Provides: • Quick access screen for manual adjustment and instant response to live events • Instant control of individual or group of lights • Basic settings: power on/off, boost and deterrent lighting • User defined advanced settings • Diagnostics for instant feedback on the status each light • Fully password protected An API is also available for VMS integration, allowing quick and easy operation of your lighting within your overall security system. VARIO IP reduces visits to site, minimises labour time and costs, whilst ensuring maximum performance from your system at all times.

All VARIO illuminators help cameras produce superior

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understanding of the changes which are taking place across the security sector as well as the new technologies which will determine the way ahead for the industry.”

Simon commented “I am very pleased to be asked, and feel that I can make a positive contribution to the wider industry through this appointment. I look forward to further enhancing the connection between NSI and their approved companies and industry stakeholders.”

In order to ensure independence and impartiality, as well as demonstrating competencies across all areas, NSI Board members are drawn from a broad range of professional backgrounds including the systems, guarding, fire and insurance sectors and include observers from ACPO and CFOA.

images at night and generate longer illumination distances using less power. With interchangeable lensing and Hot-spot Reduction Technology, VARIO makes specification much easier, and makes overexposure and noisy images a thing of the past, even for the inexperienced lighting integrator.

“Raytec have once again listened to the market’s requirements and enhanced our industry leading presence”, comments Buzz Coates, Raytec’s Global Business Development Manager. “VARIO IP now offers our customers greater flexibility and control of their lighting, to help them get the most out of their system and maximise energy savings. Being able to control lights individually or in groups makes it much easier to use the right amount of light, when and where required.” n For more information on VARIO IP please visit www.rayteccctv.com

Club Car takes to the streets

Club Car is now street legal in every country in the EU. Club Car’s electric utility vehicles offer an attractive alternative to traditional petrol-powered vehicles.

For a start there’s no petrol costs – and zero emissions.

Club Car’s vehicles have the power to perform numerous campus tasks, from mail delivery to security and maintenance.

Want to know more?

Contact your Club Car representative today.

street legal www.clubcar.com info_esa@clubcar.com (+44) 777 180 5463

IFSEC Preview

IFSEC preview IFSEC International, one of the world’s largest dedicated security events, is bringing together the entire security buying chain under one roof at the Birmingham NEC in May. Attracting more than 650 leading solution providers, from 100 countries, IFSEC is the biggest marketplace of its kind. Providing the opportunity to source, compare and test the latest products, while finding out how these can work best across a business

I

FSEC International, one of the world’s largest dedicated security events, is bringing together the entire security buying chain under one roof at the Birmingham NEC in May. Attracting more than 650 leading solution providers, from 100 countries, IFSEC is the biggest marketplace of its kind. Providing the opportunity to source, compare and test the latest products, while finding out how these can work best across a business.

Celebrating its 40th year, IFSEC will demonstrate its commitment to the security industry by providing insight into the future of security with keynote sessions from the top names in the industry. Covering every area of security and fire, there will be a host of suppliers, education, advice and experts to suit your needs. The IFSEC show areas include; CCTV & Video Surveillance, Counter Terror, Access Control and Biometrics, Intelligent Buildings, Integrated Security, IP and Networks, Lone Worker and Physical Security.

Supporting the theme of protecting sites from intruders, a dedicated area has been set up to showcase the full spectrum of products for the alarm industry. There will be the opportunity to source a complete product range covering alarm systems, detectors, keypads and control panels to protect site perimeters from outside threats.

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The IFSEC Academy provides access to seven free education theatres allowing attendees to engage in the biggest issues in security from the industry leading lights. With the chance to gain CPE or CPD points towards professional development, IFSEC International helps to enhance knowledge and solutions around business needs. Keynote speakers will enhance this through the Intelligent Buildings Seminar Theatre, where solutions and systems integration will create opportunities for interoperability and information sharing.

2013 IFSEC International features:

New for 2013: Intelligent Buildings Helping to identify the fire, security, IT, data and building management needs of your business, the Intelligent Buildings area will help visitors to discover solutions and innovations to integrate these sectors. Peers and industry experts will be on hand to share best practices and innovation, as well as, providing support around how to implement effective holistic solutions for business.

Overwhelming Support for IFSEC London move in 2014

New for 2013: IFSEC Speed Networking

New for 2013: IFSEC Product Tours

Brand new for 2013 the IFSEC Speed Networking provides the perfect solution to networking in a busy environment, allowing installers to make the most of their time away from projects, by gaining new business. This presents security managers, heads of security, building managers and project managers with the opportunity to get great advice about the best and most cost effective products to make their business secure.

Product Tours is another new feature to make an appearance at IFSEC 2013. Helping visitors find their way to exhibitors of specific interest, ensures they make the most of their time at IFSEC and ensure the time away from the office is well spent.

With tours running twice a day, people will be able to speak to those their keen to meet and get the most from their visit.

Taking place on the 13-16 May 2013 at the NEC Birmingham, IFSEC International 2013 is part of UBM’s Protection and Management Week. Registration for IFSEC International is free and also gives badge holders access to FIREX International (www.firex.co.uk), the Facilities Show (www.facilitiesshow.com) and Safety & Health Expo (www. safety-health-expo.co.uk)..

For further information on IFSEC International, Protection & Management Week, or to register for free entry into the 2013 event and its co-located shows, please visit www.ifsec. co.uk.

Companies interested in exhibiting at IFSEC International should contact Tristan Norman, Group Sales Manager, on 020 7921 8285 or email Tristan. norman@ubm.com.

Following the announcement that UBM Live’s Protection & Management Series will be moving to ExCel London from June 2014, UBM Live today revealed the overwhelming support received from the industry following the news.

The response has been outstanding with visitors, exhibitors, key associations and media partners all expressing their commitment to IFSEC International in London 2014. Feedback received from every element of the buying chain cements the reasons behind the decision to move the Protection & Management Series – which includes IFSEC International, FIREX International, Facilities Show, and Safety & Health Expo – from the NEC after 16 years, to London’s leading international venue.

IFSEC International will continue to unite all parts of the security buying chain in a truly integrated event. The focus for new features and visitor experience will remain on the core audience of installers, endusers, integrators, distributors and manufacturers, adding even more strength to one of the world’s largest security and fire shows.

Jordi Andreu, President (Installation and Services), ADT UK, Ireland and MENA, said: “ADT UK is delighted to see UBM’s Protection and Management Series move to an internationally accessible location.

Events like IFSEC International offer the security industry a global showcase and a London venue will enable visitors, exhibitors and partners to make the most of this world-class event.”

Security professional and IFSEC visitor, David Gill CSyP FSyI, Managing Director, Linx International, said: “Having the opportunity to easily interact with our international clients and other major industry players in such a renowned location can only enhance the benefits of the ‘must attend’ event that is IFSEC International. >

IN Security I March 2013 I 21

IFSEC Preview

The ExCel Exhibition Centre is a modern venue with great facilities.

This is an excellent move. Well done to all the team at UBM Live.”

Extensive market research conducted over the past 12 months with key stakeholders, identified that this is a move in-line with what the market needs. Leading associations including; BSIA, FIA, FPA, NSI, SSAIB, and SyI underpinned the research and many have confirmed exclusive support for the respected 40 year IFSEC pedigree.

“On behalf of the National Security Inspectorate may I congratulate UBM Live on recognising the increasing importance of the need to move IFSEC International and FIREX International back to London. I have no doubt that the move to London in 2014, which is fully supported by the NSI, will take both IFSEC International and FIREX International to a new level,” said Chris Pinder, External Affairs Director, National Security Inspectorate (NSI).

Geoff Tate, Chief Executive, Security Systems and Alarms Inspection Board (SSAIB), confirmed his support and said: “With the 40th Edition of IFSEC International taking place at the NEC this year, the show’s move to a new London venue in 2014 seems like a coming of age. For the SSAIB, this announcement promises an opportunity to engage with an even wider audience of security and fire system installers as well as professionals, insurers, consultants and end users.”

Embracing international growth is a key driver for the future of IFSEC International and the other events within the Protection & Management Series. With 30% of IFSEC’s 25,000 visitors coming from overseas currently, being based in the most connected city in Europe positions IFSEC perfectly for further international growth, as well as maintaining its position as the event of choice for the UK market. Dr Peter Speight DBA MPhil MSc NEBOSH MIRM, Director of Security Risk Management, Securitas Security Services, commented: “The London event will draw more visitors due to superior transport links and the

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ability for visitors to drop in and out of meetings while they’re in the vicinity of the City. It’s a top decision.”

In addition, leading exhibitors have confirmed their support as Linda Mansillo Kear, Vice-President, Marketing Communications for Tyco Security Products, said: “IFSEC International is a key industry event for Tyco Security Products and we are extremely pleased to see that UBM Live have acknowledged the feedback from the market and taken the steps to move to ExCeL, London in 2014.”

Exhibitor, Peter Hawksworth, Chief Executive Officer, Security Products From Siemens, confirmed this: “As

serve the security and fire markets for the future.”

Support has also been received from a broad range of integrators, installers and end-users including: 2020 Vision Systems, ADT UK, Ireland and MENA, AMEC plc, Anixter, ARAS & RBH Security Group Limited, ARUP Resilience, Security and Risk, BSIA Export Section, CCTV Direct, Cyber Risk and Security, The Security Institute, GenieCCTV, Happold Safe & Secure, IDIS, Integrated Design Limited Linx International, Maven International (UK, Merit LILIN), National Security Inspectorate, Nedap AVI.

the recent 2012 Olympic Games demonstrated, London is a truly global city and an essential destination for visitors from across the world. It’s also a city that is resolutely open for business, so IFSEC International’s return in 2014 is an exciting move for the industry as a whole. I very much look forward to it!”

Key media partners have also given exclusive support as Andy Clutton, Editor, Pro-Activ Publications said: “Pro-Activ Publications is delighted to be exclusively supporting IFSEC International. We fully support this exciting development as IFSEC positions itself in order to continue to

Nomura International plc, Pro-Activ Publications, Risco, Securitas Security Services, Security Systems and Alarms Inspection Board, Shen Milsom & Wilke, Siemens, Telereal Trillium, Thales Australia & New Zealand, Tyco Security Products, Urmet UK, Videotec S.p.A. n As IFSEC International continues to grow with market demand, the world’s largest security show is recognised as the most influential place to be for the whole buying chain. To see further details of the support, much of it exclusive, that IFSEC International has behind its move to London, please visit www.ifsec.co.uk/londonsupport

RACCOONS, BATS, VAMPIRES,

SECURITY

MANAGERS. WHO SEES BETTER

IN THE DARK NOW?

The CamPX MicroDome’s new technology allows color to be seen in the dark without forcing the camera to switch over to black and white. See more at marchnetworks.com.

CCTV

Hangars on Aero-Dienst protects hangars with Panomera®

A

s a full-range supplier in the field of business aviation, Nurembergbased Aero-Dienst also demands the highest standards when it comes to security. That is why it is using a completely new video surveillance concept: Modern multifocal sensor systems ensure the security of all four of its hangars including the outdoor areas.

Aero-Dienst has provided its customers with an extensive range of services in businessrelated aviation for over 50 years.

This includes maintenance and operation as well as purchase, sales and management of business jets. Almost 300 employees look after the special requirements of their customers. Here too, the

24 I March 2013 I IN Security

question of security is important.

“We intend to afford our customers the highest level of security when they entrust us with the care of their jets”, declares managing director Martin Bauer.

Accordingly, Aero-Dienst was searching for a video surveillance system that would meet its needs – and was leaving nothing to chance in the process. A number of providers were reviewed, and no less than three test installations including cameras from various manufacturers were tried. But none of the test configurations satisfied the Nuremberg company’s requirements. “Until we saw the Panomera® from Dallmeier. This approach was really impressive”, says Martin Bauer.

A patent solution Panomera® is a “patent” solution in the true sense of the word: The new camera system, a multifocal sensor system, is not only exceptionally powerful, it has also been patented because it is unlike any other system currently available. Unlike conventional HD and megapixel cameras, which only have one lens, Panomera® functions with multiple lenses, each of which has a different focal length. With this novel sensor concept, surveillance can be ensured even for extremely large areas at the highest possible resolution to the farthest background of the area of coverage.

Two Panomera® systems were installed in each hangar, in opposite corners of the structure. In order to be able to cover all possible angles, a high-resolution HD camera was

mounted in each of the other two corners. “We can have a total overview of the entire hall with no omissions using just four cameras. That is an area of well over 1,300 m2”, explains Roland Meier, the Team Leader for Panomera® Multifocal Sensor Systems at Dallmeier. All four hangars will be subject to surveillance in this way.

The images are recorded in highest resolution and stored for up to 90 days on powerful video servers manufactured by Dallmeier. This will enable any incidents that occur to be reproduced and investigated subsequently as well.

Andreas Bengelstorff, Head of Security / Buildings, is satisfied: “There really is not a single blind spot that we can’t see anywhere in the halls any more. This means that we can offer our customers the most comprehensive security possible. We also have a much better view of the scene ourselves, which will help us to optimise our own processes and workflows.”

More details, less cost The high resolution is not the only advantage that comes with the Dallmeier solution. “The other offers that were submitted in response to our call for tender specified the use of at least 14, or even 18 cameras in order to provide coverage of the area for which we now need just four cameras”, relates Andreas Bengelstorff. He adds: “So we also only need four installation locations, not 18. That represents an enormous saving in terms of installation, infrastructure and maintenance. Ultimately, we have decided on the solution that is not only technologically unrivalled, but also the most cost-effective.”

Good images even at night Besides the service hangars, the outside areas are also protected reliably by two Panomera® systems. Here, at 10,000m2 the coverage area is even larger!

Besides the multifocal sensor systems, HD cameras with integral

IR lighting are also installed to capture the best possible images at night as well. The IR cameras from Dallmeier also have a unique feature: In contrast to conventional IR cameras, which have many small LEDs arranged in a ring around the lens, Dallmeier IR cameras have three large, high-powered LEDs. These endow the IR cameras with very high spotlight power and homogeneous illumination even in the peripheral areas.

“In addition, we have been able to integrate existing cameras in the outdoor area in the new system”, adds Roland Meier.

Plans for the future The system has already proven itself in practice, and has run faultlessly since it was commissioned. Andreas Bengelstorff is satisfied: “Not only are the products great, customer support is excellent as well. This just confirms our belief that we made the right choice!” >

IN Security I March 2013 I 25

“There really is not a single blind spot that we can’t see anywhere in the halls any more. This means that we can offer our customers the most comprehensive security possible”

About Dallmeier Dallmeier has at its disposal more than 25 years of experience in transmission, recording as well as picture processing technology and is an outstanding pioneer of CCTV/IP solutions worldwide. This profound knowledge is used in the development of intelligent software and high quality recorder and camera technologies enabling Dallmeier to not only offer stand-alone systems, but complete network solutions up to large-scale projects with perfectly integrated components. Right from the beginning the company always focused on own

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innovative developments and highest quality and reliability.

Dallmeier is the only manufacturer in Germany that develops and manufactures all components on its own. This includes the entire product range, from cameras to picture storage and transmission to intelligent video analysis and even individually adjusted management systems. Quality made by Dallmeier, made in Germany!

Over the years, Dallmeier has repeatedly given fresh impetus to the market with new developments and extraordinary innovations. The

world’s first DVR for example, which introduced digital recording to the entire CCTV industry, came from Dallmeier. The multifocal sensor system Panomera® will have a similarly groundbreaking effect: This unique and novel camera technology will revolutionise the market and open up completely new possibilities to the video security industry. This and the extensive experience in the CCTV and IP field have led to a top position in the international market for digital video surveillance systems. n For further information please visit www.panomera.com

Datacard and CD800 are registered trademarks, trademarks and/or service marks of DataCard Corporation in the United States and/or other countries. Š2011 DataCard Corporation. All rights reserved.

authenticaion

May the force be with you From applying security policies to DLP and effective user authentication, there are many infosecurity lessons to be learned from the classic space opera. Terry Greer-King, Check Point’s UK managing director shows how companies can avoid the Empire’s mistakes

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tar Wars: A New Hope is more than just an epic tale of the galaxy-wide struggle between the Galactic Empire and the Rebellion, and the triumph of good over evil. It’s also a great example of how a series of basic infosecurity mistakes can cost even a massive, powerful (but evil) organisation like the Empire dearly.

As the Empire’s executive leader, Darth Vader certainly didn’t lack resources. He had huge teams of trained, highly-motivated personnel at his command, not to mention some state-of-the-art security hardware. He also knew what assets needed protecting – all of which are fundamental to an effective security strategy.

But ultimately, the Empire was compromised by a fatal combination of weak security policies and poor practice. It’s a

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classic example of investing in a seemingly powerful security technology or product, then building policies based around that technology – rather than starting with a policy that covers what’s critical to their business, then acquiring and deploying solutions that map to it.

Let’s take a look at some of the key security mistakes made by the Empire in Star Wars: A New Hope; how those mistakes were exploited; and how you can learn from them.

Locating leaks In the opening sequence of the film, Darth Vader and his Stormtroopers board a Rebellion vessel to recover intercepted blueprints of the Empire’s new terror weapon, the Death Star. So far, so good: the Empire had detected a potentially dangerous data leak, and acted swiftly to contain it.

However, the Empire’s good intentions were let down in the execution: their search of the ship was too focused. The stolen data was loaded onto a consumerized device (the droid, R2D2) which escaped the captured ship in a lifepod. Even though Imperial forces detected the lifepod’s launch, they let it go: at that time, it wasn’t a droid they were looking for.

The lesson is that there are multiple vectors for data loss – USB flash drives, consumerized devices, email, IM – whether the data is Death Star schematics or customer financial data. So organisations can’t afford to focus on one possible data loss vector while ignoring another. All possible vectors should be considered, in addition to the security policies developed to cover them and the solutions that enforce those policies.

No product is infallible: not even a Death Star The intercepted blueprints were put to use by the Rebellion to create a highly targeted attack on the Empire’s main security appliance, the Death Star. However, at the Imperial board meeting convened to discuss the ramifications of the data breach, Imperial executives were more concerned with point-scoring and squabbling with each other, instead of working together to find and close off possible vulnerabilities.

Darth Vader warned Admiral Motti not to be too proud of the technology the Death Star represented; and Motti retorted that Vader’s knowledge and use of The Force had not located revealed the stolen data. Vader found Motti’s lack of faith disturbing, but he should have been more concerned that the meeting failed to find a way to fix the vulnerability.

Neither had grasped the fact that it doesn’t matter how strong you believe your security infrastructure to be; there are always vulnerabilities introduced through simple human errors or poor planning. Keeping networks and data secure requires both a clear, business-led policy and coordinated effort across IT and security teams.

The product alone is not enough.

Poor authentication gives access all areas When the Millennium Falcon is captured in a tractor beam and brought into the Death Star, the Empire fails to properly inspect the vessel for payloads that could present a risk. Then the rebel crew exploit the Empire’s weak visual authentication test by stealing Stormtrooper uniforms, which gives them unchallenged access to the

Death Star’s interior, networks and defence systems.

These scenes highlight two very common security issues: first, without strong user authentication, it’s easy for a potential attacker to appear familiar and trustworthy.

Simple visual checks (are you wearing an Imperial Stormtrooper uniform? Permission granted) are not enough. Security policies should take account of users’ credentials, and only grant access to users who can authenticate their identity, ideally with a 2-factor method.

Second, it’s not appropriate to give all members of staff, contractors and third parties full access to all your network resources and data. Organisations should assess what information is business-critical, and ensure that data is only accessible by those authorised to use it. >

IN Security I March 2013 I 29

“Keeping networks and data secure requires both a clear, business-led policy and coordinated effort across IT and security teams. The product alone is not enough”

The dangers of BYOD Having passed the Empire’s weak authentication systems on board the Death Star, R2D2 is able access confidential data on the Death Star itself, simply by plugging into an easily accessed wall port. What’s more, R2D2 isn’t just a portable storage device, but a self-propelled, intelligent robot that could not only take data anywhere, but then use that data selectively. This creates a real BYOD (Bring Your Own Droid) problem for the Empire.

Consumerization can offer benefits, but once again needs a coherent policy to control it within an organisation. The policy needs to be supported by technologies including port or device management, data encryption, and remote lock and wipe capabilities.

30 I March 2013 I IN Security

In conclusion, while the Empire had clear strategic goals (i.e. ruling the Galaxy), and enormous technological and manpower resources at its disposal, it failed to apply proper policies to help manage and utilise those resources effectively. In fact, the exposed exhaust port on the Death Star was the least of the Empire’s worries.

The security lessons we can take from this are simple: focus on creating security policies that will help you reach your strategic goals, then deploy the appropriate technologies to support and enforce that policy.

Do, or do not, there is no try.

And may the enforcement be with you. n For further information please visit www.checkpoint.com

Check Point Software Technologies is exhibiting at Infosecurity Europe 2013, the No. 1 industry event in Europe. Now in its 18th year and held on the 23rd – 25th April 2012, Earls Court, London, Infosecurity Europe remains Europe’s number one dedicated information security event. The event provides an unrivalled free education programme, exhibitors showcasing new and emerging technologies and offering practical and professional expertise.

Event: Infosecurity Europe 2013 Date: 23rd – 25th April 2012 Venue: Earls Court, London www.infosec.co.uk

SIPS South Russia 2013 5th South Russian International Protection and Security Exhibition 3–5 September 2013 • Krasnodar, Russia SIPS Siberia 2013 22nd Siberian International Fire Fighting, Emergency and Rescue Exhibition 25–27 September 2013 • Novosibirsk, Russia CIPS Central Asia 2013 7th Central Asian International Protection, Security and Fire Safety Exhibition 8–10 October 2013 • Tashkent, Uzbekistan CIPS Caspian 2013 6th Caspian International Protection, Security and Rescue Exhibition 23–26 October 2013 • Baku, Azerbaijan

SIPS South Russia 2013 5-я Международная Выставка «Охрана, безопасность и противопожарная защита Юга России» • 3–5 �cентября 2013 • Краснодар, Россия SIPS Siberia 2013 22-я Международная Выставка «СИББЕЗОПАСНОСТЬ.СПАССИБ» 25–27 �cентября 2013 • Новосибирск, Россия CIPS Central Asia 2013 7-я Центрально-азиатская Международная Выставка «Охрана, безопасность и противопожарная защита» 8–10 октября 2013 • Ташкент, Узбекистан CIPS Caspian 2013 6-я Каспийская Международная Выставка «Охрана, безопасность и средства спасения» 23–26 октября 2013 • Баку, Азербайджан

SFITEX 2013 22nd Saint Petersburg International Security and Fire Exhibition 12–15 November 2013 • St. Petersburg, Russia

SFITEX 2013 22-й Международный Форум «Охрана и Безопасность – SFITEX» 12–15 ноября 2013 • Санкт-Петербург, Россия

IS.CS 2013 4th International Specialised Exhibition – Information Security. Counter Surveillance 12–15 November 2013 • St. Petersburg, Russia

IS.CS 2013 4-я Международная Специализированная Выставка «Информация: Техника и технологии защиты» 12–15 ноября 2013 • Санкт-Петербург, Россия

KIPS 2014 4th Kyiv International Protection and Security Exhibition March 2014 • Kyiv, Ukraine

KIPS 2014 4-я Киевская Международная Выставка «Охрана, безопасность и противопожарная защита» Март 2014 • Киев, Украина

Cardex Kyiv 2014 8th International Smart Card and IT Security Exhibition March 2014 • Kyiv, Ukraine

Cardex Kyiv 2014 8-я Международная Выставка по cмарт-картам, банковскому oборудованию и защите информации Март 2014 • Киев, Украина

AIPS 2014 4th Almaty International Protection, Security, Rescue and Fire Safety Exhibition March 2014 • Almaty, Kazakhstan

AIPS 2014 4-я Международная Специализированная Выставка «Охрана, безопасность, средства спасения и противопожарная защита» Март 2014 • Алматы, Казахстан

MIPS 2014 20th Moscow International Protection and Security Exhibition April 2014 • Moscow, Russia CARDEX Moscow 2014 11th International Smart Card and IT Security Exhibition April 2014 • Moscow, Russia

www.securityshows.com

MIPS 2014 20-я Московская Международная Выставка «Охрана, безопасность и противопожарная защита» Aпрель 2014 • Москва, Россия CARDEX Moscow 2014 11-я Специализированная Выставка «Защита информации, смарт карты, ID-технологии, банковское оборудование» Aпрель 2014 • Москва, Россия For more information please contact: Ilya Sobolev (Head of Sales–Security Events) T +44 (0)20 7596 5170 E ilya.sobolev@ite-exhibitions.com

return on investment

Shopping therapy There is growing demand by major retailers for a measurable return on their investment in security, says Stuart Lodge, CEO of security consultants Lodge Service, founded in 1919 by his grandfather Retail Security 2013: Return on Investment

H

ow much is crime costing your organisation in lost revenue and additional overheads? What is your annual investment in security to counter potential losses; and what is the return on the outlay?

These are questions that retailers are now asking themselves as they scrutinise crime prevention and other budgets at the start of another year of austerity.

Heads of security in the retail sector have to account increasingly for the ROI, Return on Investment, from the systems and services required to protect assets and revenue. It is becoming a central concern too for managers of offices and other commercial properties.

The focus has shifted from safety as the primary issue for security planning to one of cost reduction.

32 I March 2013 I IN Security

Welfare and protection still matter, of course, because of the impact on CSR, Corporate and Social Responsibility, and the reputation of retailers in providing a safe customer and working environment.

However, it is the ‘bottom line’ that is defining security strategy and determines the investment in countermeasures. Retailers are employing a wide range of technologies and services to analyse risk and then optimise the return on their outlay, such as through the protection of specific ‘hot goods’ that attract thieves, including tea, coffee and electrical goods.

A Blend of Security Systems & Staff The shift in priorities has required a new ‘holistic’ approach to security.

This combines systems and trained personnel to address shrinkage and

the impact of crime throughout the supply chain. Getting the balance right through a proportionate use of available measures and resources can make a measurable difference to ROI (Figure 1 opposite page).

The strategy requires evaluation of the risk profile and cost of protection at each progressive stage: from transportation and warehousing of goods; their movement and display in-store; through to selection by the customer and presentation for payment.

Two key principles underpin an effective strategy: firstly to get the proper processes in place; and secondly to ensure that they are followed consistently.

This demands effective surveillance and monitoring by combining CCTV and manned guarding, supported by investigations and undercover inspection teams. Activities can

Face Alert - Figure 1 opposite page, Facial recognition boosts both security levels and ROI: Face Alert claims 98 per cent accuracy, scanning up to 25,000 faces per second Performance - Figure 2, Example of return on investment from a Lodge Service retail security programme ROI - Figure 3 page 34, ROI optimised for use of security guarding and technology systems range from web research to identify the threat of ‘flash mobs’, through to assessment of points of vulnerability, such as at the pointof-sale, to detect any connivance of dishonest staff with accomplices for example.

Managers of multiple sites are increasingly using web-enabled services for CCTV and secure access to premises outside working house, managed and monitored from a central hub conforming to BS 5979 (Cat II). The outsourcing and centralisation of monitoring, data analysis, as well as security response and control can cut costs significantly whilst upgrading protection levels and the quality of information needed to optimise ROI.

Intelligence Network Wilkinson Hardware Stores Ltd, with £1.5 billion retail sales annually, recently commissioned the first stage in a remote monitoring and intelligence network operated by

Lodge Service. The programme will reduce the cost of store security by an estimated 50 per cent, and increase return on investment in deterrence, detection and civil recovery by up to 40 per cent.

Remote technology to monitor and manage premises, staff and vehicle fleets is supported in the network, together with security guarding, investigations, screening and other personnel services.

Mick Phipps, head of loss prevention at Wilkinson, says:“The network has been designed to provide much more than traditional CCTV monitoring. The software platform allows us to connect all areas of our business nationally in a comprehensive loss prevention strategy. From distribution centre to the retail selling space, we are able to use technology to deliver a clear return on investment, whilst ensuring the safety of our staff and customers and the protection of assets.”

For lone-worker, driver-controlled deliveries out of hours, Lodge Service’s Accrington hub can track each delivery vehicle throughout the journey from the warehouse. The arrival at the store is monitored on live CCTV; internal alarms in access areas and loading bays are switched off remotely and spaces illuminated, whilst a ‘man down’ device offers additional worker protection during unloading. The process is reversed and the area locked down securely when the delivery is completed. “ The new infrastructure can provide warning and aversion of threats through the provision of real time data to managers gathered centrally. So overnight or each morning we can deploy security staff and deal with any issues for that day. The database of shared information enables a fast, targeted and proportionate response to ensure the protection of people and product,” asserts Mick Phipps. >

IN Security I March 2013 I 33

“Detection can be quantified in the number of arrests and value of goods recovered; deterrence is measured in incidents where theft is deterred, and the value of the products retrieved” Optimising ROI In the retail sector there are essentially three parameters that Lodge Service uses to measure ROI (Figure 2): detection, deterrence and civil recovery. Detection can be quantified in the number of arrests and value of goods recovered during a given period; whilst deterrence is measured in incidents where theft is deterred, and the value of the products retrieved. Civil recovery cases focus on subsequent court claims by the retailer for loss and damages.

So how do you specify the services required to optimise return on investment? It is the combination of people and technology, employed according to their respective costs and capabilities that determines the ROI. Detailed experience of the full range of security measures is essential, to know the available options, their costs and potential returns: whether it is CCTV and remote monitoring; security services

and guarding; investigations and staff screening, for example.

The list of options now includes biometric technology, particularly automatic facial recognition in any retail or other protected space open to the public . Systems such as Face Alert offer accuracy rates of up to 98 per cent. A fast, automated

facility to identify known shoplifters or terrorists is indispensable when there is a potential threat. Scanning up to 25,000 faces per second, such installations offer a level of accuracy that is impossible to replicate even with trained ‘spotters’, such as the personnel used by the British Police.

ROI Strategy Checklist Understand the specific risks: a professional assessment of the risk profile for the key stages of your business processes is the starting point. Consider historic information on incidents as well as potential targets and threats.

Match your security process to the risks: protect the points of vulnerability appropriately and proportionately.

Consider a combination of security systems and trained personnel: such as CCTV and guards during working hours and then remote monitoring at night.

Audit compliance regularly: check that staff are cooperating, acting efficiently and honestly. Measures to support your processes can range from the use of employment background checks, to test purchasing, physical surveillance and investigations when lapses are detected.

Set Key Performance Indicators: KPIs for all aspects of your security operation. Consider the variety of ways in which you can measure the cost and return from your

34 I March 2013 I IN Security

systems and services. Methods of measurement can be further evolved with experience and feedback.

Outsource services to a third party monitoring centre: where multiple sites are protected, it can be costeffective and offer higher levels of protection to link CCTV, security and fire alarms and other web-enabled services to a hub, staffed by trained staff 24-7.

Add value wherever possible: could your guards at night be switching off lights or PCs, perhaps clearing the overflow of office waste paper at photocopiers? Remote 24-7 monitoring could also help you to control heating or other environmental systems and costs.

Regular management reporting: monthly or quarterly reports on security ROI and other KPIs are essential for building support at board level, and as the basis for effective decision-making, including strategy planning and day-to-day deployment. n For more please visit www.lodgeservice.com

rEgiSTEr aT

www.ifsec.co.uk/ MEB SCan THE QR

to reg CODE ister

Changing the face of security Bringing together the entire security buying chain to discover the future of security 13-16 May 2013 NEC BirMiNghaM, UK

Get face-to-face with current suppliers, benchmark your products and learn from the industry’s finest to ensure your business and profits are secure.

We’re bringing you the best opportunity to meet with the entire security industry. With attendees from every part of the buying chain, the opportunities to discover, develop and create the future of security are endless.

Register for free entry online at www.ifsec.co.uk/MEB

IFSEC International 2013 celebrates 40 years of successfully promoting security excellence to the international security market IFSEC is part of the Protection & Management week uniting business professionals across security, fire, facilities and safety.

Supported by

PROTECTION & MANAGEMENT Week

Organised by

wireless services

End to end M2M solutions for the next generation security industry

By Dan McDuffie

O

ver the past few years, the security industry has seen massive changes brought on by the proliferation of M2M wireless services that has promised to transform the industry as a whole, from both an underlying technology perspective in terms of access technologies moving from fixed line and Ethernet towards cellular and even unlicensed low power radio bands to next generation products and services that can be realized through wireless technology, such as Location Based Services (LBS), Personal Emergency Response (PERS) to wireless video surveillance over high speed 3G/4G/ LTE, and much more. However, with every new technological sea-change, complexities arise in every area of our business… in the supply chain, installation, usage based revenue models, billing, service and support, and above all the security of the

36 I March 2013 I IN Security

networks themselves, which, if left unguarded, can be vulnerable to hacking.

Although all of these challenges are real, chaos breeds opportunity, as they say, and that means that with a solid set of partners and a good grasp of reality, this technological transformation that we’re in can lead to new revenue sources, even during difficult economic times. Because let’s face it, in this day and age, one cannot be too secure.

So in being asked to write this article for InSecurity magazine, as a non-security company but rather from an M2M Managed Services Provider perspective, I thought long and hard about what lessons we’ve learned in serving the both the security industry itself as well as other industries that we help to solve similar issues for, medical, industrial, fleet tracking, smart grid and financial services, amongst many others. When you break it

down, the principals and challenges are in most cases the same. For manufacturers its adding cellular technologies to their portfolio and all the fun (more like pain and suffering) that comes with it while for service providers its moving towards usage based revenue models, and having to deal with the concerns of working with multiple MNOs across multidomestic markets (more fun?) and the service and support that comes with that. Plus there is the plethora of new cellular based products on the market that come with the promise of new revenue sources but each of which add complexities of their own.

So what advice can I give and what lessons have we learned? First a few basic principals: Firstly, wireless networks are not secure unless they are private and managed, period. If you need fixed IP, which is the norm in many security products today, the easy way out

“As more and more of the industry turns towards cellular/ M2M connectivity, these critical areas bring more complexity”

for MNOs is to attach a public IP address to a cellular modem.

A public IP address is akin to a billboard on the motorway that says ‘hack me.’ In a recent article, I read that wireless surveillance cameras were particularly vulnerable to hacking, a security assessment unveiled that some 58,000 video cameras were open on the Internet.

Persistent private fixed IP is the way to go in the security panel and camera market and a good managed services provider with multiple MNO connections can give you both coverage and security on a single pipe. We’ve seen similar issues in the financial industry with cash points. Half of the wireless ATMs in America have a public IP address.

Nine times out of ten a public IP address is recycled from somebody else… a computer, a router, a cable modem. Just plain crazy.

Second, launching cellular technology is not as easy as chucking a wireless modem into an alarm panel. Two critical areas to watch for are embedded software on the modem and how it interacts with your application as well as the antenna and how it reacts to weak coverage, especially in building. A good engineering services partner can help to minimize problems in the field that will arise and provide extremely important software driven features, such as remote reboot and over the air firmware upgrade capabilities. You have no idea how many partners we’ve found whose

devices just don’t stand up to the rigors of the field after some years, or even months of persistent use.

Lastly, supply chain, customer support and billing are key areas.

Are you prepared for the installation challenges around what is now a fixed cellular device? Customer service complaints from end customers, dealers or channel partners due to coverage, hung devices, activation issues? How about billing and mediation of the cellular side of the business? Then there’s dealing with 3, 6 or 10 MNOs in order to provide coverage across multiple markets, even across the EU, not to mention launching in new markets in the Americas and beyond. These are all areas that a

good M2M partner has experience with.

As more and more of the industry turns towards cellular/M2M connectivity, these are critical areas that bring more complexity, especially as usage models increase with the advent of 3G/4G services.

With higher bandwidth available, fixed line replacement has finally become a reality, and this will be a key trend during the next 3-5 years across many markets, but especially the security industry. These services are available right now: a 3G/4G wireless router can provide a backup or primary broadband connection for a host of new services: Video surveillance, personal medical monitoring, fixed line replacement and more.

Additionally, new products around location-based services are coming fast… smaller and more discrete personal tracking devices with longer battery life, stolen vehicle and motorcycle recovery, asset and vehicle tracking services, all new wireless products that can be driven down the existing channel to increase service revenue.

With so many things to do, where does one start in expanding their service portfolio? For many of our partners, it’s been to have a single source end to end managed >

IN Security I March 2013 I 37

“The next generation of the security industry is converging with the next generation of the wireless industry, and the sky is truly the limit for the products and services that can be delivered as a result” services provider that can help in each of these areas: Managed Private Network, Multiple MNOs across multi-domestic markets for both low band and broadband services, engineering and professional services around device, connectivity and software, and supply chain, billing, equipment selection and applications.

A good case study for how this works in real life is a major alarm panel manufacturer in the USA that uses us as their managed services partner. In the beginning the major challenge was launching a cellular alarm panel in a multi-tiered distribution model that includes both alarm dealers and central stations. What was a simple fixed line panel has become akin to a cellular device with activation, coverage and usage billing issues.

The manufacturer didn’t want to get involved with the complexities but needed to facilitate the supply chain. In the end we provided a full end-to-end solution. Multiple MNOs, automated provisioning, iPhone Apps for programming and activation, a branded portal for usage based billing, activations, alarms and invoicing, as well as customer service and technical support. Today that panel manufacturer and their two thousand dealers activate alarm panels across 4 mobile operators and growing soon to likely 5-6 mobile operators on 3 continents.

In another case, we designed a fully branded/white labeled LBS platform for fleet and people tracking services for a security company, enabling them to not only track their own installation vehicles in order to provide both route management and driver behavior as well as save on fuel and insurance premiums, but also to roll out the service to their commercial and residential customers. This end-to-end

38 I March 2013 I IN Security

service includes device, application and connectivity and is truly a turnkey solution.

And last, through the same channel of security dealers we are now delivering true broadband fixed line replacement services using 3G and LTE modems for a whole host of new services that can be sold to their residential and commercial customers, including critical network access, Internet failover, managed public Wifi, video surveillance, and more.

Our end-to-end service includes the modem, the connectivity, the remote management and the managed network.

The next generation of the security industry is converging with the next generation of the wireless industry, and the sky is truly the limit for the products and services that can be delivered as a result. Critical to your success is a solid strategy for partnering with leading companies that can solve the complexities that

ensue and help to execute your strategy in a seamless and cost effective manner. In the long run, a managed services partner will pay dividends in terms of a quicker ROI, a faster time to market, and a consolidated supply chain. In this day and age, the bottom line is as important as the top line, and with market cycles spinning ever faster, the stakes are higher than then they’ve ever been. We need to innovate and accelerate together. n For further information please visit www.wyless.com

cctv

Advances in CCTV can offer peace of mind

40 I March 2013 I IN Security

C

CTV has been criticised in the past, with some concerned that the technology is becoming too invasive as the quality improves. These concerns haven’t stopped CCTV has becoming an accepted part of our existence, with surveillance helping to safeguard our cities and infrastructures and potentially saving lives. Here Simon Adcock, Chairman of the British Security Industry Association’s (BSIA) CCTV Section, discusses how video surveillance is key to the security of our nation.

The effectiveness of video surveillance technology is continuously improving, and it has already established itself as a vital security tool for the police, private companies and many public sector organisations.. An effective CCTV system contributes to the detection and prevention of crime, as well as protecting towns, cities and transport networks from the threat of terrorism.

Fortunately, times have changed for the better, with lessons being learned about the capabilities of video analytics, and better management of end user expectations. When deployed correctly VCA is now delivering positive results.

VCA is essentially the automatic analysis of CCTV images in camera or centrally, utilising advanced algorithms to create useful information about the content.

Generally, these systems need a static background and consequently tend to operate with fixed cameras or Pan Tilt Zoom (PTZ) cameras at set positions, as they are looking to identify changes or movement at a particular scene. The scope of video analytics is considerable and can be

used in the detection of intruders, abandoned packages, wrongly parked vehicles or people counting,

Securing the perimeter One particular area that VCA can be especially effective is around the perimeter of a site. Securing a perimeter can be seen as one of the most crucial steps in any security plan. An early detection of a threat also means that there is more time and space available to formulate the necessary response, potentially preventing an intrusion all together.

Perimeter-specific applications of VCA, such as the tripwire function, can be especially useful in this kind of protection. VCA can be utilised in order to create virtual tripwires along existing fences or >

The advances of technology A key area where CCTV is rapidly developing is that of video analytics.

This impressive technology is already contributing to the security of a range of high level facilities such as city centres, transport facilities, and utilities. The costs of the technology are falling and the capability increasing to the extent that it is becoming a cost effective option for commercial premises.

Video Content Analytics (VCA) is not new and has been around in the security industry for ten years or so.

Over this time, we have seen a wide variety of solutions brought to the market by an array of vendors – with mixed success. Some of the early systems, unfortunately, were the result of suppliers rushing to the market, providing systems that did not always live up to expectations.

As a result, and unsurprisingly, prospective purchasers can still be cautious in relation to this technology and the results that can actually be delivered, and rightly so.

IN Security I March 2013 I 41

“If an intruder sets off one of the detectors, an operator at the RVRC will be sent images of the site where they will be able to determine the best course of action” High Definition CCTV

areas of a perimeter where other forms of physical security would be impossible or impractical. If a person is simply walking near a site, they are not necessarily considered a threat and a great amount of attention does not need to be paid to them. However, if that person then crosses the tripwire into a secure area, an alert can be raised. The VCA draws attention to the cause of the alarm, often by highlighting it in a red box, and an operator can quickly assess the nature of the alarm. VCA is more resistant to false alarms caused by vegetation or animals and lower false alarm rates improve security.

The operational response might be to issue a verbal warning over the system, which scares off intruders and prevents them from entering the premises further.

Depending on the threat of the attempt, operators can also decide to covertly alert the authorities without the intruder realising they have been detected.

Sites without their own control room can use a commercial Remote Video Response Centre (RVRC).

If an intruder sets off one of the detectors, an operator at the RVRC will be sent images of the site where they will be able to determine the best course of action.

42 I March 2013 I IN Security

Using CCTV in conjunction with Automatic Number Plate Recognition (ANPR) software can also be beneficial at large sites, as it allows for the identification of vehicles moving in and out of a site. If an intruder does happen to be successful, this integration can provide the police with valuable information in order to track down the suspect.

CCTV in Health and Safety Creating virtual ‘lines’ can also be particularly useful within a transport environment, such as railway station, where video analytics can be employed to address the safety and security concerns that typically accompany a railway environment.

For example, rules can be set-up to create a virtual line along the edge of a platform. If an individual is standing or walking dangerously close to the edge, station staff can be alerted – potentially saving lives.

This can be especially crucial in the event that a station platform is significantly overcrowded. The capabilities of ‘people counting’ through VCA makes it possible to identify whether the number of individuals in an area is exceeding a dangerous level, making it possible for staff to react accordingly in order to avoid a dangerous situation.

High Definition (HD) CCTV is another area that is expanding across a wide range of video surveillance applications. HD CCTV signifies an unprecedented revolution in the quality of images that can be delivered, the ability to more easily identify suspects and make sense of their actions, and the potential to improve the successful conviction rate on the ground.

HD cameras also open up the possibility of covering a much wider area without having to use multiple different cameras. For example, in terms of wide angled and fisheye lenses which cover more surface area, there are features available that will allow operators to easily monitor an area without any distortion of the images, almost as if they were looking through the lens of a normal PTZ camera. Operators of these cameras will also be able to pan, tilt and zoom the camera with the use of a joystick, adding flexibility to the monitoring process. When employed in the right contexts, cameras like these can allow for a more widespread observation in larger areas.

Sourcing a supplier Regardless of the kind of CCTV that a business or organisation employs, it is most important to choose from a supplier who is inspected to quality standards, ensuring that the service is professional and trustworthy.

BSIA members offer a reputable service and are inspected to UKAS accredited standards, to find out more about the BSIA’s CCTV section visit http://www.bsia. co.uk/cctv/about-bsia-cctv. n To locate a BSIA supplier near you visit www.bsia.co.uk/ find-a-local-security-company

DallmeierPanomera-allg_90x264_EN.indd 1

20.12.2012 10:40:40

product Listings

ASSA ABLOY

DSX manufactures integrated

Abloy Oy is one of the leading manufacturers of locks, locking systems and architectural hardware and the world´s leading developer of products in the field of electromechanical locking technology.

ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience. www.abloy.com

solutions for the access control and security industries. Based in Dallas, DSX designs all software and hardware in house. The company motto is: ‘Integrated Solutions and real world applications are what we do best.’ DSX products are sold worldwide through a network of factory-trained dealers.

Dealers are located in the US, Canada, Mexico, Latin and South America, Europe, Middle East, Australia and the Pacific Rim, and Nigeria amongst others. www.dsxinc.com

Bosch Security Systems

Fermax Our clients are the

Offer an extensive portfolio of innovative, high-quality, ergonomic products and systems for security, safety and communication. Our product range includes video surveillance systems with state-of-the-art IP-solutions, access control systems, intrusion detection systems, fire detection and evacuation systems, security management systems, paging and personal security systems and public address and conference solutions. www.boschsecuritysystems.com

main installer companies in the electrical and electronics sector and companies specialising in residential communications and security; professionals with whom we establish lasting bonds based on good purchasing conditions, one to one technical assistance service and an exceptional product, which we design in anticipation of their needs. www.fermaxuk.com

BSB Electronics

FLIR

Dallmeier One of the world

Honeywell Security Group

Progeny Access Control is a trading style of BSB Electronics limited, a well established and respected UK based company. BSB Electronics Limited Specialises in the design, manufacture and support of a comprehensive range of industry leading access control solutions. www.progeny.co.uk

FLIR Systems, Inc. is the global leader in Infrared cameras, night vision and thermal imaging systems.

Our products play pivotal roles in a wide range of industrial, commercial and government activities in more than 60 countries. www.flir.com

pt

leading providers of products for network-based video surveillance solutions, already has more than 25 years experience in the development and manufacture of high quality components and complete solutions for the CCTV/IP sector. www.dallmeier-electronic.com

grated

mm

hall 4, stand D80

06.02.2012 11:05:55

44 I March 2013 I IN Security

delivers the newest innovations, technologies and products. Honeywell is driven to maintain its position as an innovator and leading manufacturer, and invests continuously in R&D. Each of the product ranges regularly delivers new features and technological advancements, while maintaining a familiar user interface and backwards compatibility for ease of installation.

Honeywell is a world leading security business. www.security.honeywell.com

To have your company included in this listing contact Wayne Banks on +44 (0) 1622 201207

ess usiness.

Access )) my Business.

SALTO understands that new

Legic

Samsung Security

The LEGIC brand is now known around the world and stands for quality in contactless ID technology and in smart card systems for personal identification applications operating at 13.56 MHz. www.legic.com

Samsung Techwin is one of the fastest growing professional security brands in Europe. Providing a complete range of security solutions that are suitable for a wide range of applications, the company is dedicated to developing technology and products that its clients demand. www.samsungsecurity.com

working practices means security has to continually change and evolve. With this in mind, SALTO has developed a wide range of innovative products such as the SALTO Virtual Network and XS4 access control platform, while our electronic escutcheons, wall readers and on-line and off-line control units now control security access for a growing range of end users from airports to hospitals, banks to government buildings and universities to hotels. www.saltosystems.com

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