In Security Magazine November 2019

ISSUE 42 NOVEMBER 2019

A GAME CHANGER PAXTON LAUNCHES GROUND-BREAKING ACCESS CONTROL AND VIDEO MANAGEMENT SYSTEM

8 INDUSTRY NEWS

22 BIOMETRIC JOURNEY

26 ACCESS GRANTED

38 POWERFUL PROTECTION

Latest developments in the industry

The transformative role of biometrics in our airports

Bosch makes access management simple

G4S’s enhanced security officers at Hinkley

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ISSUE 42 NOVEMBER 2019

A GAME CHANGER PAXTON LAUNCHES GROUND-BREAKING ACCESS CONTROL AND VIDEO MANAGEMENT SYSTEM

08 INDUSTRY NEWS Latest developments in the industry

22 BIOMETRIC JOURNEY

26 ACCESS GRANTED

38 POWERFUL PROTECTION

The transformative role of biometrics in our airports

Bosch makes access management simple

G4S’s enhanced security officers at HinkleyWW

Editor Chris Hewett editorial@mebmedia.co.uk Accounts Jay Kempisty accounts@mebmedia.co.uk

26

Publisher Wayne Banks +44 (0)1622 201207 wayne.banks@mebmedia.co.uk Website and Circulation Manager Kevin Villa website@mebmedia.co.uk Design and Production Charles David production2@mebmedia.co.uk In Security Magazine is published 5 times a year by MEB Media Publishing (UK) Ltd 13 Princes Street Maidstone Kent ME14 1UR United Kingdom Tel: +44 (0)1622 201207, info@mebmedia.co.uk www.mebmedia.co.uk Articles and art may not be reproduced or reprinted without the express written permission of the publisher.

Exclusion of Liability Although every effort will be made to ensure the accuracy of all materials published, the publisher takes no responsibility for errors or omissions.

Copyright © MEB Media Publishing (UK) Ltd 2019, all rights reserved.

Contents 4 Cover Story A Game changer Paxton launches groundbreaking video management system 8 Product & Industry News All the latest developments from the security industry 22 Biometric journey The transformative role of biometrics in our airports 26 Access granted Bosch makes access simple, scalable and always available

38

30 Don’t let your guard down Security services at the heart of safeguarding students 34 Age and Size: Hindrance or Opportunity?

The age and size of a building shouldn’t serve as a restriction to upgrading safety and security 38 Powerful Protection The elite training and education behind the men and women keeping workers safe at Hinkley nuclear power station IN SECURITY | November 2019 | 3

COVER STORY

A Game changer

P

Paxton launches ground-breaking access control and video management system

axton’s next generation access control and video management solution, Paxton10, has officially launched to the UK market, following a roadshow which showcased the system to hundreds of installers.

Available from Paxton’s approved UK distributors, customers can now start benefitting from the easy-toinstall yet powerful system, which combines access control and video management on a single platform.

The system Paxton10 has been hugely shaped by installer feedback, following a period of in-depth research, development and engagement. The system supports multi-site management and remote access and is scalable from 1 to 1000 doors, and 1 to 1000 cameras. Designed with ultimate simplicity in mind, it utilises the latest technology to deliver powerful

4 | IN SECURITY | November 2019

features with only a small number of components required. The system comprises a web-based user interface that supports remote access to the software from anywhere, at any time, with any device.

Features include: • Paxton10 smart credentials in-built Bluetooth® wireless technology allowing smartphones or smartwatches to be used in place of traditional keys or electronic tokens • Paxton10 cameras – a first for Paxton, embedded with software engineered specifically for Paxton10 • Multi-site management and remote access – providing installers with the option to offer a full security management service to their clients • Modular, single door system – ease of install and flexibility, with distributed intelligence to increase reliability

• Fully compatible with Paxton products PaxLock and Entry • Migration path from Net2 • Supported by wide range of tutorial videos and software wizards • Integrates with fire and intruder alarms as standard - simplify site security and health & safety procedures from the same interface that delivers your access control and video management.

Paxton10 cameras – a first for Paxton Paxton10 has introduced for the first time ever, Paxton’s own video management software and range of cameras.

Providing a single point of management for system users, the new camera range is suitable for a wide variety of applications. They are embedded with the latest technology and Paxton’s own video management software with zero configuration required.

“Using the latest technology to combine access events and video footage in one place, Paxton10 will simplify site management and security and is the ideal platform to futureproof your site. “ All Paxton10 cameras are IP67 and IK10 rated, with 128GB on camera storage, industry leading low light performance (0.01 Lux), 4K Ultra-HD recording and centralised recording capability. Paxton10 is also compatible with all third-party IP video cameras, including ONVIF Profile-S and RTSP. Providing easily accessible smart video data, the Paxton10 video management software offers an extensive range of functionality, with real-time and recorded video footage. Features include motion detection zones, high-speed scrubbing, bookmarks, multi-speed

playback and digital zoom, plus much more.

Paxton’s Chief Sales Officer, Gareth O’Hara, said: “Using the latest technology to combine access events and video footage in one place, Paxton10 will simplify site management and security and is the ideal platform to futureproof your site.

“We developed Paxton10 to meet the growing need for both access control and video to be managed via a single platform. A recent installer survey told us that of 1,406 sites fitted with our Net2 access control system, 936 had video surveillance, yet only 62 of these sites integrated

the two. When we asked why, installers told us the complexity of installing two separate systems had been a barrier. We believe good technology should make things simpler, not more complicated. Paxton10 means you only need to install one system, not two.

“We believe it’s a game-changing system and, from the feedback we received at our roadshows, installers think so, too.”

For more information on Paxton10 available at www.paxton-access.com.

IN SECURITY | November 2019 | 5

Bespoke training Paxton is now inviting installers to sign up for bespoke Paxton10 Installer Training, which will cover everything needed to install, configure and maintain a Paxton10 system. The free training will be held at venues across the UK. For groups of four or more, training can be arranged at your premises. With hundreds already signed up, Global Training Manager Steve Woodbridge explains what the training will involve and the benefits it can bring.

Who is the training aimed at?

The training is aimed at security installers who are regularly install-

ing access control and/or video surveillance systems.

Installers will realise the simplicity of installing Paxton10 and will leave the workshop with the ability and the confidence to start installing it straight away. This also means customers can be confident the products are being fitted to high standards.

What will the workshops include?

They will be in our usual interactive style and content will include: • Configuring Paxton10’s featurerich video management software and range of surveillance cameras • Managing Paxton10 software and apps • Native integration options and how WWwithin the building • Making the best use of Paxton’s resources and leading support, including five-year no quibble guarantee on all products.

What do you think will surprise installers most about Paxton10?

Installers are already telling us they’re surprised by how powerful yet simple the system is.

I think they’ll also be pleased to see the range of Paxton10 cameras, as this is a first for us.

We’re particularly excited to show them how to use Paxton10 smart credentials. This means using a smartphone or smartwatch as an access token on the new Paxton10 system, using in-built Bluetooth

6 | IN SECURITY | November 2019

wireless technology.

How do you support installers, once they have completed training?

As ever, our installers have lots of options. They can contact our technical support team six days a week or our UK sales organisation.

In addition, we have created a wide range of supporting tutorial videos to help with all aspects of the new system ranging from, how do I issue Bluetooth smart credentials? How do I set up a Paxton10 camera? How do I create a dashboard? How do I set up a site plan? And much, much more.

How important is training to Paxton?

Very important. Last year we trained around 8,000 people from 5,500 companies globally and we’re set to exceed that number this year. The way we generate sales and keep our customers loyal is very simple - we show them how to install and use our equipment and we keep answering the phone if they have an issue.

Paxton10 training is held at Paxton’s head office in Brighton, Sussex.

For groups of four or more, training can be arranged at your premises.

Book now: www.paxton-access.com/paxton10training.

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PRODUCT & INDUSTRY NEWS

Handle with care: what makes Code Handle® the right PIN door lock for health premises?

In any busy medical facility — surgeries, dental practices or physiotherapy suites — it’s all too easy to accidentally leave a door unlocked. With expensive equipment or controlled drugs on the other side, any opening invites an opportunist. But if you install a Code Handle electronic PIN lock, you need never worry again.

The secure, easy-to-fit Code Handle fits right over an existing locking cylinder. You simply swap the door handle for a sleek, low-profile Code Handle, and fix it in place with two screws, to instantly add PIN security to any consultation room, medicine store or equipment cupboard.

With Code Handle, there is no wiring and no expensive access control to fit. Two standard batteries (CR2) slot inside the handle, typically lasting 30,000 lock/unlock cycles before replacement. Your Code Handle comes with a master code and 9 different user PINs — it’s that simple to free staff from the inconvenience of carrying or keeping track of mechanical keys. PINs are easy to set and change whenever an office manager decides.

Staff won’t need any specialist or outside help to manage your Code Handle doors.

The Code Handle integrated PIN keypad is equally easy for users. Anyone authorised enters their 4-digit code on the handle to unlock the door. Doctors, nurses and other professionals, as well as admin staff, practice managers, security guards and cleaning teams, come 8 | IN SECURITY | November 2019

and go with their own PINs. For added security and peace of mind, a Code Handle locks itself when the door closes. Now you can be sure nobody has seen the confidential patient file on your desk or entered the drug cupboard without permission.

Which doors need a Code Handle?

In any healthcare facility, not all staff should have access to every room. You don’t want just anyone walking in on your consultation. Doctors and patients expect privacy. With Code Handle rooms remain confidential.

Where do you keep controlled drugs or hazardous waste bins? Fit a Code Handle so you no longer need to track a physical key or get the lock changed when it goes missing.

And many treatment and examination rooms house expensive or dangerous equipment, including X-ray machines, dental tools and specialist physiotherapy kit. With Code Handle, all this gets the extra level of security it deserves — without the expense of fitting access control.

To learn how easily healthcare premises can benefit from ASSA ABLOY’s Code Handle PIN lock, visit https://campaigns.assaabloyopeningsolutions.eu/ codehandle.

Hanwha Techwin Introduce Affordable Wisenet QVGA Thermal Cameras Hanwha Techwin is now able to offer an even greater choice of cameras following on from the announcement that it has introduced three new ‘affordable’ Wisenet QVGA resolution thermal models.

Unlike traditional cameras which rely on light to see images, thermal cameras pick up heat signatures of objects and are unaffected by extreme conditions, such as complete darkness, harsh weather, bright lights, fog and smoke. They also offer an effective solution for applications where there are concerns about light pollution.

“There was a time when thermal cameras had to be used sparingly as they were far too expensive to be deployed in large numbers,” said Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe.

“The introduction of our new keenly priced QVGA models means that the technology can now be utilised for virtually any application, and not just high budget, mission critical projects.”

Key Features The three new vandal-resistant thermal cameras, which are part of the Wisenet T series, are able to capture images at up to 320 x 240 resolution.

As is the case with all latest generation Wisenet T

series cameras, the new TNO-3010T, TNO-3020T and TNO-3030T QVGA Thermal cameras are equipped with audio analysis functionality which recognises critical sounds such as gunshots, explosions, screams and broken glass. Additional features include temperature change, shock, object/people detection, loitering and camera tampering detection.

Built-in Gyro sensors offer accurate image stabilisation which comes into effect when a camera is disturbed by wind or vibrations, resulting in more stable images.

Bi-directional audio, motion detection and handover to PTZ are also offered as standard, as is the ability to store up to 256GB of data via an SD/SDHC/SDXC memory slot to ensure video is automatically recorded in the event of network disruption. The cameras offer a choice of H.265, H.264 or MJPEG compression, as well as WiseStream II, a complementary compression technology which dynamically controls encoding, balancing quality and compression according to movement in the image. Bandwidth efficiency is improved by up to 99% compared to current H.264 technology when WiseStream II is combined with H.265 compression.

For more information about Hanwha Techwin, please visit our website: www.hanwha-security.eu.

Safetyflex Barriers secures multi-million deal to protect key European sites A leading British manufacturer of anti-terrorist security bollards has secured a multi-million pound deal to help protect key sites in Germany and Europe from potential vehicle attacks.

Safetyflex Barriers, based in Coventry, has joined forces with German firm Perimeter Protection Group (PPG) to supply anti-terrorism protection. PPG was founded in 1951 and manufactures and supplies a range of perimeter protection security products.

But the firm, which has offices in five countries across Europe, has now committed to forward-buying Safetyflex’s bollards, which can stop vehicle attacks travelling at 80mph, and have already secured contacts within Europe.

The partnership with PPG comes as a result of Safetyflex’s export drive, which has seen the company establish partnerships with distributers in a range of countries across Northern Europe, the US and Australia.

Truckstopper Bollards are known for its aesthetically pleasing, slimline oval appearance and shallow foundation size of only 20cm, which means that it can be set up

without the need to re-divert utilities making it highly cost-effective.

They help to secure potentially vulnerable areas such as shopping centres, sports stadiums, government buildings, military, utilities and key infrastructure centres, with more than 10,000 high security PAS68 spring bollards made and distributed over the last year.

Marcus Gerrard, director at Safetyflex Barriers, said: “This deal comes as a result of our planned export drive which we have undertaken over the last few years.

“PPG, being Europe’s leading crash-rated solution provider, with 65 years of experience in supplying high-security sites and public realm projects with anti-terrorism barriers, will be a perfect partner.

“Our barriers have been designed to be hidden in street furniture, like bollards, planters, bike racks, etc.

For further information please visit www.safetyflexbarriers.com.

IN SECURITY | November 2019 | 9

New STANLEY Security IP CCTV system ‘streets ahead’ for aluminium manufacturer

STANLEY Security, one of the UK’s leading security providers, has completed a major CCTV installation for Bridgnorth Aluminium Limited, the UK's only manufacturer of aluminium flat rolled products.

At 27 hectares, Bridgnorth Aluminium’s site in Bridgnorth, Shropshire is extensive. It is home to a casthouse, rolling mill, two litho centres, a multi-slitting line and finishing lines. The company had previously been using three separate CCTV systems, each covering different parts of this large site, one of which was over 15 years old, had very poor image quality and was starting to show signs of failure. Furthermore, none of the CCTV systems had any level of redundancy, so if one failed access to those particular cameras were lost, along with any recorded footage. Steve Denton, IT Manager at Bridgnorth Aluminium, explains the decision to upgrade: “We needed to consolidate everything into one single CCTV system, including all of the cameras from the other three systems, and we needed to add a level of redundancy. The CCTV system is critical to our business in terms of health and safety of our employees and site security.”

Following detailed discussions with Bridgnorth Aluminium, STANLEY Security designed a new site wide IP based CCTV system, covering external areas and the perimeter of the site, along with internal areas including key indoor production spaces. The system takes advantage of Bridgnorth Aluminium’s existing IP network which is deployed in most areas of the site, negating the need to install COAX cable. Opting for an IP based CCTV system has also enabled Bridgnorth 10 | IN SECURITY | November 2019

Aluminium to make use of newer technology with better quality images, which was key.

The new IP CCTV system features STANLEY 2MP bullet cameras and dome cameras, including 360⁰ dome models. The cameras feed back to two Milestone Husky™ M500 Advanced Network Video Recording hardware platforms; one of which is used in case of redundancy.

Bridgnorth Aluminium is pleased with the new CCTV system as Steve Denton comments: “The image quality of the new system is streets ahead of the old system.

The area of coverage is also far greater thanks to the addition of 180-degree wide angle and 360-degree cameras. The software is very easy to use and has some very useful features to aid with playback of recorded footage. The software has already helped us to retrieve footage that we would have had little chance of retrieving before.”

STANLEY Security has been working with Bridgnorth Aluminium since 2017 when it took over the support of the company’s existing CCTV systems. “The transition period had proved successful” states Steve, commenting on their decision to appoint STANLEY Security for this project. “The service from STANLEY has been excellent, our account manager Amber is one of a kind and always goes above and beyond for us to ensure that we receive the best service possible.”

For more information on STANLEY Security, please go to www.stanleysecurity.co.uk

Club Car takes to the streets IN SECURITY | November 2019 | 11

Club Car is now street legal in every country in the EU. Club Car’s electric utility vehicles offer an attractive alternative to traditional petrol-powered vehicles.

For a start there’s no petrol costs – and zero emissions.

Club Car’s vehicles have the power to perform numerous campus tasks, from mail delivery to security and maintenance.

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IN SECURITY | November 2019 | 11

PAC & GDX demonstrates smart thinking with its new Architect range of readers PAC & GDX, the leading provider of access control and door entry solutions, has announced the availability of its new Architect range of readers. By integrating cutting edge radio frequency identification (RFID), near field communication (NFC) and Bluetooth technologies into the Architect range, PAC & GDX has made it possible for smartphones to be used as an access control identification tool, thereby providing the highest level of convenience, flexibility and ease of operation.

In addition, PAC & GDX is so confident in the production quality of these products that it is offering a lifetime

warranty for all Architect readers.

Offering unrivalled levels of modular scalability, Architect can be configured to suit every application – from a single door to a fully integrated global internet based system – and the range currently comprises two variants. The ‘Architect-A’ is a compact sized reader, while the ‘Architect-One’ is a Mullion reader, which is specially designed for installation in small spaces. Both variants are available in two options, either with RFID only or with Bluetooth™ & RFID. ‘In modern workplaces the vast majority of employees have smartphones, so utilising these devices for access control purposes makes perfect sense,’ explained Pete England, Global Product Manager for PAC & GDX. ‘Put simply, people don’t want to be carrying multiple keys and tokens around when their smartphones can do the same job. Architect is the only solution that provides secure identification modes without the constraint of having to swipe a card.’

An access control system needs to perfectly meet the requirements of the environment in which it is installed, and Architect offers five identification modes 12 | IN SECURITY | November 2019

for a unique user experience. Card Mode allows a smartphone to be used as a classic badge, Slide Mode makes a user’s hand a card, and with Tap-Tap Mode a user taps their smartphone twice and a Bluetooth signal is sent to the reader to unlock. Remote Mode allows a smartphone to be used as a remote control and, last but not least, Hands-Free Mode means a user can simply walk past a reader.

In light of the General Data Protection Regulation (GDPR) organisations must do all they can to avoid unauthorised access to personal information. When using an Architect reader, PAC & GDX ensures the process is highly secure thanks to the implementation of encrypted SQL databases and an EAL5+ crypto processor. AES 256-bit SSL encryption is also employed at server level – the same grade used by banks and hospitals – while master key databases are not stored but regenerated and authenticated after each use. This means that there is no transit of personal data when using Architect.

Designed to be used in a wide variety of environments and applications, Architect readers have a rugged design that makes them weather resistant, chemical resistant and able to self-extinguish in a fire. They are also vandal resistant to IK10, which means that they are protected against 20J of impact. This is equivalent to the impact of a 5kg mass dropped from 400mm above a surface.

With growing demand for access control technology that is intuitive, flexible and secure, products also need to be environmentally friendly. This was an important factor for PAC & GDX when deciding to launch the Architect range and so the entire unit is recyclable, as no resin is used. Furthermore, the use of smartphones as credentials reduces the need for physical tokens, which reduces inventory, as well as logistic and transport costs. This is not at the expense of style though and bespoke fascia designs are available to complement an organisation’s corporate profile.

‘PAC & GDX is driven by constant innovation and the desire to push the boundaries of what’s possible with access control,’ concluded Pete England. ‘Smartphones offer new possibilities and it is estimated that over 20 per cent of people within organisations will be using them for access control by 2022. It’s why we have launched the Architect range, which combines convenience, flexibility, operational ease and efficiency, high levels of security, modular scalability and a vandal-proof design. Anyone with a traditional physical based token and reader system that wants to embrace newer technologies now has the perfect solution within reach.’

For further information please visit www.pacgdx.com.

Traka Secures Key Management for Guarding UK Traka is the key management solution of choice for leading multi-sector business protection management company, Guarding UK, ensuring compliant key holding services and integrated audit control capability.

Guarding UK manages nearly 1,500 sites across the UK, protecting in the region of £40bn worth of assets at commercial, corporate and residential sites across industry sectors including central London premier sites, retailers, property owners and management agents, together with airports and airlines.

Employing around 800 staff, Guarding UK installed bespoke-in-design Traka systems to uphold a pledge to customers for compliant and secure key holding, with remote accountability enabled to ensure keys are managed and available instantly by authorised personnel.

Says Mick Spring, Guarding UK, Head of Mobile Services: “Guarding UK prides itself on being recognised as amongst the best leading security company in the country. We are constantly monitoring our resources and systems to not only ensure compliance, but also create a culture that supports our teams to provide a superior service.

“Traka is a testament to this ambition, providing a unique way for customers to trust us to manage their keys effectively. Having an ability to work with us right from the initial design of a system was what really appealed, allowing us to incorporate different tracking attributes, with full visibility of key whereabouts at any given time. Should a key holder need to attend a site,

we can provide all details of the call out with dedicated audit control, including specific time, which can all be instantly emailed for business reporting.”

On-site, Guarding UK has currently installed Traka’s L-Touch key cabinets, which are specifically designed for larger organisations with a high key turnover.

Working with specialist TrakaWEB Software, allowed for dedicated audit control capability, including notifications when keys are not returned, presenting instant traceability and reporting.

Lee Payne, Market Development Manager for Traka UK: “Guarding UK is at the forefront of high-quality protection management and has managed to maintain this leading industry position through a commitment to compliance and continuous improvement across its sector offerings and service excellence.

“Within Guarding UK obligation to key holding, the adaptability of Traka technology allows us to create a solution that could not only enhance key management but also improve communications, operations and workflow, enabling staff to present a seamless team approach. The audit trail capability presents a system that can be relied on 24 / 7 / 365 for the ongoing benefit and peace of mind security of all Guarding UK customers.”

For more information on Traka’s product portfolio of intelligent key and asset management solutions, please visit www.traka.com.

IN SECURITY | November 2019 | 13

New “Panomera® W” camera series from Dallmeier promises exceptional economy and functionality for capturing large areas Savings on every level Dallmeier states that during development of the Panomera® W series the economic efficiency of the overall system was the highest priority. As a result, usability innovations and the small number of cameras needed significantly help to save costs in all important aspects from planning and implementation to operation and service.

When capturing large spatial contexts with video technology, users still have to make many compromises.

The Panomera® W series from Dallmeier has taken up the cause of overcoming these challenges and providing customers with the ability to monitor their indoor and outdoor premises most effectively for minimal outlay in terms of personnel and costs.

Tracking objects and changing perspectives In the new Panomera® W8 (360°) and W4 (180°) systems, the images from the individual sensors are merged by the innovative Dallmeier operating software in such a way that the operator is presented a panoramic overview with distortion correction. The cameras even reproduce the area directly below the housing in high resolution. Another unique feature of the Panomera® systems is that in principle any number of operators can zoom into a scene at the same time, and the total overview image is retained at all times both live and in the recording. In this way, it is guaranteed that no valuable information or evidence is lost. If several systems are used at the same time, objects can be tracked across multiple camera systems very easily – or the same scene can be examined from various viewpoints quite conveniently.

14 | IN SECURITY | November 2019

Lowest operating costs in relation to area Those responsible for security will be glad of the extremely simple operation of the systems: situation assessments are made quickly and assuredly; operating even a large number of cameras as a total system is simplicity itself and enables large spatial contexts to be monitored much more efficiently. Consequently, a very large overall context per operator can be captured. As a result, personnel costs relative to area covered with the new cameras are low for ongoing operation.

Low infrastructure requirement Since considerably fewer cameras are needed than for comparable solutions, the costs for masts, installation, cables and cable-laying or mounting points are also reduced. The "quick lock" mounting system enables the same camera systems to be swapped between different locations.

The "plug-and-play" camera For installers, the integrated, newly developed "Mountera®" mounting concept of the Panomera® W series offers many innovations for installing the cameras much faster and therefore less expensively: From the mounting handle for removal and transportation to an integrated "bubble protector" which remains on the system until final installation, up to the "quick lock" system for mounting by a single technician. The Panomera® W series camera models have at last been made truly "plug-and-play" capable with the full precalibration and pre-setting of all sensors. Accordingly, the effort needed to adjust the optical elements is reduced to a minimum as well.

For further information please visit www.dallmeier.com.

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Honeywell expands reader offering with OmniassureTM touch to provide cutting-edge protection

• Honeywell expands its OmniAssureTM access control solution suite with OmniAssureTM Touch • Provides cutting-edge security measures in a comprehensive, adaptable and simple solution Honeywell is expanding its OmniAssureTM access control reader product line with the launch of the OmniAssureTM Touch access control solution. OmniAssure Touch provides advanced security against credential cloning and reader tampering, increases operator productivity when deploying mobile credentials, and is interoperable with a range of credential technologies and panel communication protocols. The passive intent access control readers help people get into an area faster – just with the touch of a finger – no swiping of a card or a phone is necessary.

“Our customers want the latest in security and protection against growing credential and identity attacks,” said Frédéric Haegeman, business leader for Honeywell Commercial Security, Europe and Novar GmbH. “With OmniAssure Touch, users benefit from advanced security and an adaptable platform that strengthens access control in their building. Our goal is to develop a comprehensive access control solution suite so that every user can identify a solution that works best for their business.”

OmniAssure Touch provides: • Ultra-secure protection: protects against credential cloning and replay attacks with technology that is fully compliant with OSDP Secure Channel Protocol (SCP) and the latest DESFire EV2 encryption standards; 16 | IN SECURITY | November 2019

readers wipe encryption and certificate data when device tampering has been detected with all form factors available with a capacitive touch keypad for two-factor authentication; • Exceptional adaptability: features hassle-free, userfriendly mobile credential capabilities that eliminate the need to present a phone to the reader; easy migration from legacy prox to smart and mobile technologies; as well as configure reader settings in the field via mobile app; • A comprehensive solution: saves time by deploying mobile credentials directly through Honeywell’s WIN-PAK, WINMAG and Pro-Watch integrated security suites, revokes mobile credentials in real-time, and transforms the way people interact with your building using the Honeywell Vector Occupant App; and • Easy to configure: leverages the Honeywell Utility app which allows installers to configure the readers in the field or wherever they use the app making installation and configuration easier and faster.

OmniAssure Touch is ideally suited for enterprise and critical infrastructure environments across a wide variety of industries including defense, education, pharma, utilities and financial. The Honeywell suite of OmniAssure readers incorporate smart card technology to manage access control, logical (PC) access, storage of biometric templates, parking, ePurse and many other applications requiring reliable read/write cards.

Learn more about OmniAssure Touch https://pages1.honeywell.com/Omni-Assure-touch.

Order Redvision’s high-performance, analogue X-SERIES™ dome from November

Redvision’s all-new, analogue X-SERIES™, rugged dome uses Sony’s next-generation, 2MP, STARVIS sensor. It directly replaces the previous RVX30™ analogue model and will be available to order under the same model number from November.

“Many security-integrators consider Redvision’s X-SERIES™ to be the industry benchmark, rugged dome camera,” explained Paul Hucker, Director of Redvision.“With several analogue components being phased out by suppliers, we were under pressure to use a low-end camera solution in the RVX30™ to maintain supply. Instead of compromising, we collaborated with Sony to use their STARVIS camera block; widely

regarded as the best performing block on the market.

Although this left us with a gap in supply, we felt it was a better option than compromising the quality of our brand.

“Installers will be impressed with the performance of the new RVX30™. It has exceptional low-light capability, at 0.01 Lux in colour and 0.0015 Lux at night in mono, with an illumination distance of 150m using Infra-Red and 120m with white light.

“Like all X-SERIES™ cameras, it can be configured as a dome or PTZ using its removable cover, depending on bracket selection. An optically correct, flat window protects the camera, without compromising image quality. An optional, silicone, long-life wiper removes rain and surface water, for optimal visibility in outdoor and challenging conditions.”

The RVX30™ series has 100 programmable pre-sets, 8 tours, 24 programmable privacy zones and multiple alarm options. Advanced pre-set and tour technology ensures the camera reaches pre-set positions correctly focused, with ideal light settings, following an alarm or during a tour.

The RVX30™ has an operating temperature range of -25º up to +60ºC. Mount options include pedestal, swan, wall and pendant, to suit all applications. The camera is marine plated before being finished in light grey or black as standard, or to order in any RAL colour.

The X-SERIES™ is successfully used in many applications including public space, local authority, hazardous, marine, defence, high security, town centre and rapid deployment systems.

Visit www.redvisioncctv.com for more information.

Allegion launch ISONAS Pure IP access control Allegion UK, a leading specialist in fire safety and security products, has launched the ISONAS Pure IP family of access control solutions in the UK. ISONAS believes access control belongs on the network and should have the ability to be managed from anywhere across an unlimited number of facilities, that is why ISONAS created Pure IP Access Control Hardware.

Patented reader controllers eliminate the need for cumbersome control panels at every door, removing complex wiring and power supplies – meaning it is simple to install. By utilising standard category cabling installation time is significantly reduced making it the ideal choice for integrators.

Commenting on the launch, Trevor Ball, business development manager at Allegion UK and Ireland said, ‘’Since Allegion’s acquisition of ISONAS in 2018, ISONAS is generating a huge amount of interest in the

UK market. ‘’Perhaps one of the greatest benefits of ISONAS is the ability to manage and administer devices across the globe. The ability to program the system centrally and manage many different remote sites is an intrinsic benefit. This singular advantage is one of the reasons why many customers are choosing to invest in ISONAS Pure IP access control.

Built in Bluetooth Low Energy enables the door to be configured directly from smartphones and tablets. This permits them to be installed, managed and monitored remotely from one single device. Pure IP hardware also eliminates the need for a physical card, allowing organizations to efficiently manage an unlimited number of credentials and manage access control in real-time.

Full details of the ISONAS Pure IP access control solutions can be found at: www.isonas.com.

IN SECURITY | November 2019 | 17

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International Security Expo (ISE) - the world's premier government & end user event returns to Olympia this December

Security in 2019 feels more uncertain than ever with the complexities of BREXIT, the advancements seen last year with the first use of the deadly Novichok nerve agent, and the unpredictable challenges we now face in the everchanging world of cyber, drones and counterterror.

ISE is the only flagship event to bring Government, Industry, Academia and the entire end-user community in charge of regulation & procurement together under one roof to debate current challenges and to source the latest security technologies and services.

Featuring an exhibition, unrivalled educational conferences and high-level summits - all CPD Certified, plus a variety of immersive features and live demonstration areas, this year’s ISE is set to be the best yet.

The free-to-attend event unites the security community allowing shared learning and collaboration from across the entire supply chain including Government, CNI, Law Enforcement, Military, Major Events, Transport & Borders, Cyber Security, Facilities and Public and Private sectors.

New focus areas for 2019 will see the launch of INTERFORENSICS and INTERSOC. The NCA have identified at least 181,000 offenders linked to serious and organised crime in the UK. Lynne Owens the CEO of the NCA said: “Serious and organised crime in the UK is chronic and corrosive, its scale is truly staggering. It kills more people every year than terrorism, war and natural disasters combined. SOC affects more UK citizens, more frequently than any other national security threat. And it costs the UK at least £37bn a year – equivalent to nearly £2000 per family.”

Her analogy made the additions of the new Serious & Organised Crime Summit and International Forensics Conference a must for the International Security Expo 2019.

Essential for any forensics professionals from Government, Academia, Law Enforcement, Legal Investigation, Crime Labs and the Private Sector, the brand new INTERFORENSICS area will showcase key exhibitors from across the forensics spectrum all centrally located around the live Forensics Conference. This must-attend conference will provide a comprehensive understanding of current policy and will look at the applications within the field along with some of the cutting-edge scientific techniques available, some that are so new they are not yet deployed.

INTERSOC is aimed at tackling international serious and organised crime. Bringing professionals from Government, Transport & Borders, Law Enforcement, Trading Standards and other regulatory and intelligence authorities together, INTERSOC features a dedicated high-level closed door Global & Serious Organised Crime Summit, plus a trail around the show floor of the key exhibitors from across the entire spectrum of serious and organised crime.

With 375+ exhibitors bringing the latest innovative security solutions, 50+ officially hosted country delegations and over 13,500 global visitors over the 2 days, the International Security Expo will scale new heights this year.

Register a free visitor pass now at https://ise-2019.reg.buzz/insecuritypartner.

IN SECURITY | November 2019 | 19

SICUREZZA and Smart Building Expo closes with more than 28,000 attendees

Milan, 20 November 2019 - SICUREZZA, Europe's leading security and fire exhibition, and Smart Building Expo, the trade fair for technological integration, held in Fiera Milano from 13th to 15th November 2019, closed with 28,629 professional operators.

Numbers up 12% on the previous edition, with international attendance from 88 countries, of which the ten most represented were Switzerland, the United Kingdom, Greece, Spain, Tunisia, France, Germany, the Russian Federation, Ukraine and Croatia. An increase that proves how SICUREZZA is now recognized as a reference hub for professionals from all over Europe and the Mediterranean area.

The 619 exhibitors - +33% compared to the last edition, 30% from 37 foreign countries - presented product innovation and numerous previews to attentive and motivated professionals.

The deep evolution that the world of security and building automation is experiencing and the rapidly changing technological scenario have been the background to the three days of the exhibition.

Integration, digitalisation, smart solutions confirmed to be the drivers of the exhibition proposals.

Security sees increasingly digital, wireless (so easy to install) and customized solutions for all areas of application - from home to city, up to industry, transport and entertainment - and expression of the most advanced technological research: biometrics, artificial intelligence, voice recognition, IoT are now widespread in all areas, from building automation to video surveillance, up to the world of access control.

20 | IN SECURITY | November 2019

As for building automation, the integration process and the potential of 5G have represented the topic linking the offering. Close cooperation between all technologies has eliminated the barriers between verticalizations.

Building installations, building automation, audio-video systems, energy savings, digital platforms and telecommunications already work in synergy as parts of a single and dynamic system, based on intelligent management and the use of so-called big data.

Great success has also obtained the rich program dedicated to professional updating with the participation of over 4000 professionals.

More than 100 conferences and meetings - many of which have enabled operators to obtain training credits for various professional figures (industrial experts, engineers, installers, security operators) – have focused on the value of human resources and the central role of continuous training. The most topical issues for all sectors have been tackled by international experts, associations and academic institutions, with content that is highly appreciated at a time when the market is experiencing a real revolution.

Great interest also for the debutting Cyber Arena, the new exhibition, training and information area dedicated to the theme of Cyber Security and designed to help companies best manage IT threats.

For further information please visit www.sicurezza.it

BIOMETRICS

Biometric journey The transformative role of biometrics in our airports by Francoise Bergasse, Border and Travel Market Manager, Thales

A

s more and more people travel around the world, technology has had to become increasingly sophisticated to deliver a frictionless travel experience, while providing a high level of security. . One of the most notable developments in this space is the implementation of biometrics throughout the airport terminal journey. This technology, which uses unique and identifiable features such as facial scans or fingerprints to verify passengers’ identity, has transformed how people travel and is a window into the future of travel security.

Traditionally, security checks in airports have been a frustrating but necessary part of the travel experience. We all have experienced the downsides of this – from lengthy queues and delays to unnecessary

22 | IN SECURITY | November 2019

hold-ups. The good news is that the use of biometrics in the form of e-gates or fingerprint terminals has the potential to eliminate these issues and expedite passenger checks to create a relaxing and secure travel environment.

This technology can already be found in airports around the world, but mainstream adoption is yet to be seen.

Utilising facial recognition software Although facial recognition software is not a recent industry development, it may come as a surprise to many that worldwide roll-out has been slow and is only just gathering pace.

For the most part, its use has been accelerated by the rise of biometric technology in consumer gadgets, such as smartphone and gaming consoles, but there’s a capacity issue here too. By 2037, it’s estimated that 8.2 billion people will pass through

airports around the world, nearly double what is expected this year. As it stands, most airport terminals do not have the systems and processes in place to handle such heavy traffic and demand on resources. Biometric technology, mainly in the form of facial recognition, but sometimes fingerprint and iris scanning too, has been recognised as a solution that will not only manage the increased traffic levels, but provide a secure and frictionless passenger experience. Facial biometrics, in particular, has the advantage of offering a non-intrusive, on-the-go identity verification method which allows passengers to avoid any additional delays to their journey, while providing authorities with trustable data.

Another area where we are seeing a growing use of biometrics is for ‘automated border-control’.

Airports of the future will allow passengers to move almost freely around the airport using their unique facial features as a travel token for bag drop, security and boarding.

‘Automated border-control’ gates which use facial recognition to verify a passenger’s identity against their passport are much faster, require less human involvement and provide robust levels of security.

But it’s not just passenger checkpoints where biometric technology is making a mark; it is helping streamline flights boarding too. For example, renowned industry leaders, such as British Airways, have been using biometric boarding solutions to ensure its passengers benefit from

a smooth and secure process of ID verification thanks to facial recognition software. Simply by rethinking how they can process passengers; British Airways has claimed that it can now board a plane full of 400 passengers in just 22 minutes using facial recognition technology.

What’s particularly exciting is that this is just the beginning. Another benefit of biometric technology is that it is a flexible solution that can provide omnipresent security systems. As recent plans released

by London Heathrow show, airports of the future will allow passengers to move almost freely around the airport using their unique facial features as a travel token for bag drop, security and boarding. For the passenger, this means that they will no longer need to resurface passports and boarding passes when moving through different parts of the airport. It’s a truly transformative approach to security and experience in the airport and will deliver benefits to no-end.

IN SECURITY | November 2019 | 23

Fingerprint scanning is driving industry onwards While facial recognition software is making substantial inroads in the industry, so is fingerprint technology. Much like face and iris scanning, passengers have had their fingerprints recorded for travel by immigration agencies for some time.

Some eGate and kiosk solutions, for instance, require a combination of face and fingerprint identification and this is only set to increase as the technology develops. In fact, some countries are already legislating to ensure that they can reap its security and convenience benefits.

For example, the upcoming EU Entry Exit System or EES will be deployed in 2020 and will ask member states to collect facial data as well as four fingerprints from all third country nationals, entering or exiting one of the 26 states. Not only will this substantially improve how nations track and record immigration, but it will provide an efficient system that minimises delays and helps identify travellers overstaying their visa.

But the scope for fingerprint technology to improve the passenger 24 | IN SECURITY | November 2019

experience in our airports stretches beyond these means. So much so, that airports in the United States are beginning to trial how this biometric technology can be used to improve airport-based services. For instance, this year, Delta has begun trialling the use of fingerprint technology in granting passengers’ access to airport lounges. It’s designed to provide a premium experience that gives employees more time to focus on customer service as opposed to check-in. Similarly, rental car company Hertz has announced that it is rolling out fingerprint screening at 40 airports to transform the rental car process. Passengers stepping off a flight will be able to collect a car and exit the rental lot in just 30 seconds, avoiding any further delays or stress to their trip.

Delivering an experience fit for the twenty-first century Airports are ideally placed to lead the travel industry in the deployment of biometric technology to improve customer service by delivering an enjoyable, comfortable and secure passenger experience.

Despite the roll-out of modern

biometric solutions being slow, forward-thinking industry leaders will recognise that it represents the future of passenger travel. With facial recognition software and fingerprint technology, biometrics can eliminate traditional customer pain points – such as those experienced when delayed at border control or in renting a car – and provide a significant return on investment.

However, to truly bring airports into the twenty-first century, industry leaders must engage with and build trust amongst passengers by using biometrics across multiple touch points with the customer. This trust depends on two main things: choosing biometric systems which are underpinned by strong security and can be scaled effectively, and the willingness of different stakeholders to work together on integrated processes and shared KPIs. These solutions must replace siloed, solutions that will fail to bring the ultimate, frictionless experience to travellers and consumers.

For further information please visit www.thalesgroup.com.

WOULD YOU TRUST TODAY’S SECURITY WITH YESTERDAY’S TECHNOLOGY?

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ACCESS CONTROL

Access granted Bosch Building Technologies makes access management simple, scalable and always available with Access Management System 2.0

T

oday’s market wants access management systems that are easy to set up and use. They must be easily scalable and able to integrate with other security solutions like video and intrusion systems. And access management systems need to be highly resilient and always available. With the introduction of the Access Management System Access Management System 2.0, Bosch has addressed all these needs and many more that could affect the system.

26 | IN SECURITY | November 2019

Simple to specify, set up and operate The entire customer journey is designed to be as effortless and as simple as possible. Specifying the system is easy: the software is offered in three pre-configured software bundles for different sized organizations: Lite (max. 144 doors and 200,000 cards), Plus (max. 512 doors and 200,000 cards) and Professional (max. 10,000 doors and 200,000 cards).

Configuration is easy: existing floor maps can be imported into the system and icons are dragged and

dropped on the map to represent controllers, doors and building objects. Onboarding of users is straightforward: for example, enrolment and assignment of access profiles are all implemented in one dialog manager.

Operation is also easy: the graphical user interface (GUI) is simple and easy to understand.

The dark color-scheme of the GUI reduces eye-strain and fatigue, so operators stay fresh and alert. In addition, the colors of the Access Management System 2.0 GUI are aligned with the colors of the Bosch

Video Management Systems (BVMS) GUI, so operators enjoy the benefits of an integrated solution, which is easier to operate than two distinct systems.

Highly scalable and therefore future-proof Users can start small and add extra capacity whenever necessary. The Access Management System 2.0 can be expanded to 10,000 doors and 200,000 cardholders.

No hardware needs replacing when expanding, users just require software upgrades and possibly additional controllers, readers and cards. Therefore, increasing system size is not only easy, it is also cost-efficient. And since it is regularly updated with the latest data security enhancements, it is a future-proof investment. Ideal for

office and government buildings, retail environments, educational institutes and more.

Always available, highly resilient For maximized resilience and high availability, the Access Management System 2.0 includes the Master Access Controller (MAC) as an additional layer of resilience

between the server and the access controllers. If the server fails in the Access Management System 2.0, the MAC takes over and ensures that the controllers still communicate with each other and share necessary information from the card readers.

Thus, even functionalities, which include various controllers such as

IN SECURITY | November 2019 | 27

anti-passback and guard tour, can still be performed.

The anti-passback functionality prevents a card holder passing back their card to another person and thereby enabling their unauthorized entry. Guard tour is a safety functionality offered to security guards, which uses access readers as checkpoints along a defined route to be passed in a defined period of time. Any deviation of sequence or timing causes an alarm in the Access Management System 2.0. Colleagues or first responders can be notified at once improving the safety of security guards.

In the extremely rare event that the Access Management System 2.0 server and the MAC fail, cardholders can still enter and leave areas with their badges because the database is stored directly on the Access Management Controllers. Thanks to this offline capability, it is furthermore possible to save millions of events even during down times.

High level of safety thanks to threat level management Up to 15 configurable threat levels such as lockdown, controlled lockdown or evacuation mean that

safety measures can be initiated quickly in critical situations such as fire or terrorist attack. The threat level state is activated by one of three triggers: operator workstation, emergency button, or specially configured “emergency” cards that are presented to a reader. The different threat levels can make all doors open, all doors blocked, or a mix of some open and some blocked.

Individual doors can also have their own security profile and allow only certain cardholders access.

High data security and privacy protection To protect against cybercrime and loss of personal data, the database as well as the communication between server and access controllers is encrypted at all stages, e.g. through support of the secure Open Supervised Device Protocol (OSDP) v2 protocol. Access Management System 2.0 also has trusted digital certificates for mutual authentication between server and client to prevent tampering by unauthorized clients and uses secure design principles such as “secure-by-default” and “principle of least privilege”.

Ideal as standalone but capable

of growing into a complete security solution The Access Management System 2.0 is a flexible access management system for medium- to large-sized organizations. It is easy to set up, operate and expand. Access Management System 2.0 can grow with the needs of the customer and can be integrated with video systems such as the BVMS (version 9.0 and higher) and third party systems such as Milestone’s XProtect. It will as of the second quarter 2020 be able to integrate with the B-/G- Series intrusion system from Bosch and other third party systems. With this integration capability, the Access Management System 2.0 will serve as the solid platform to mix and match various security systems, depending on the customer’s individual needs.

Overall, the Bosch Access Management System 2.0 that is available for sales makes access management simple, scalable and always available.

For further information please visit www.boschbuildingtechnologies.com

SECURITY GUARDING

Don’t let your guard down

Security Services at the heart of safeguarding students, by Richard Jenkins, Chief Executive of the National Security Inspectorate (NSI).

UKAS accredited NSI is the UK’s leading, independent third party certification (TPC) body within the fire safety, guarding and security systems sectors, helping to protect homeowners, businesses, public organisations and the general public through rigorous audit of more than 1800 fire safety and security providers nationwide.

Last year PWC reported that security remains unsurprisingly high on the agenda in Higher Education.

The ‘threat landscape’, no longer confined to protecting people, assets and buildings from external threats, now takes into account the risk of 30 | IN SECURITY | November 2019

a home grown and localised terror incident. Knowing who is present in any and all facilities - both academic buildings and halls of residence, and who is moving around the campus (often public access space) has become part of the complex security puzzle.

The findings in the Management of Security Services in Higher Education National Report, published over 15 years ago, still hold true today. It indicated a conservative estimate of the direct cost of crime to UK higher education was around £40 million in the year 2000-01. It also highlighted a quarter of all students

were personally the victim of a crime during their time at university, as much as a third among students in their third or subsequent years, and almost two-fifths amongst postgraduates.

Introducing robust security risk management does not necessarily mean imposing heavy restriction and control over people on campus.

It does mean understanding the security risk, and developing a responsible management framework enabling people and institutions to flourish.

Protecting assets and people is at the heart of the security team’s

objectives. In an ever-changing world, the security function is critical in mitigating and managing risks. Professional security systems and functions operating to the highest British and International standards deliver assurance they are enhancing security across campus.

The changing nature of effective guarding services Conferences and training for those working in a security capacity at universities, such as those provided by the University of Salford, also point to the changing nature of the role of security. In particular, the balance between safety and security, and pastoral care. Courses cover a range of areas from supporting students suffering with anxiety or depression, to learning strategies for combatting problems such as sexual harassment on campus. Closer working relationships with law enforcement agencies mean the role of the security officer is fundamental both in protecting an immediate site or premises, and as a source of information often in real time, so safeguarding the community. For example, many security officers across the country, are trained in the national counter terrorism awareness initiative, ACT (Action Counters Terrorism). The demands on frontline security staff being many and varied.

Security managers are an

important focus for guidance issued by the National Counter Terrorism Security Office on managing increased threat levels. This guidance can be used as part of an escalation plan during a rise in the threat level. The crowded places guidance could be of particular use to those managing the security of universities. www.gov.uk/government/collections/crowded-places Those managing university estates may promote the stay safe film, www.gov.uk/government/ publications/stay-safe-film and/or suggest that students and teaching staff download the free Citizen Aid app to enhance their awareness of threats and how to stay safe www. citizenaid.org.

Smarter guarding security for the best outcome The safety and security of students and staff spans most areas of a university. Every member of staff has a role directly or indirectly in ensuring its success. Evolving and emerging technologies are enabling organisations to deliver more efficiently and effectively their security objectives, utilising technology and people to better effect. Access control systems and CCTV are good examples where markedly improved functionality in terms of image capture, storage and retrieval and automated alerts based on pre-determined algorithms, free up security staff to focus more on

the value-added tasks of analysis and deduction - essential activity in identifying areas of risk and preempting threats.

As the technology and the skills required to deliver a security service evolve, it is important the highest standards of professional and technical competence are maintained. For example from a CCTV monitoring and analysis perspective the NSI code of practice for the provision of control room services, NCP 107 Issue 2, is a framework to be applied by operators ensuring the highest standards through specified training requirements. It sets out that operatives new to the role of monitoring and analysis be assessed for competence within three months of employment against relevant criteria relating to the duties they perform. Similarly, codes of practice for Access Control System installers and operators are available from NSI. Harnessing the latest technology SOCs (Security Operating Centres) are an example of how the blend of technology and people can work exceptionally well. SOCs gather data and information using a range of services including web crawlers and employ experts in intelligence analysis, operational understanding and communication. SOCs are a valuable asset in the security toolbox, often serving as the commu-

IN SECURITY | November 2019 | 31

and may include security guarding, key-holding, canine services, door supervision, close protection and CCTV operations as well as event stewarding. Similarly, NSI also offers Approvals to installers of alarm systems, CCTV and access control systems.

Audits of approved companies include an in-depth assessment of front-line services, management systems, support infrastructure, staff welfare and benefits, and people development. Auditors review a range of best practice criteria such as: • Security screening of every employee, covering the right to work in the UK, managing risk to your business and protecting your clients.

• Compliance with British and international standards which prescribe key benchmarks ensuring the integrity of client-supplier relationships.

NSI has long adopted a ‘compliance only’ approach. This means that requirements in British Standards are always treated by NSI as mandatory for companies seeking NSI approvalgiving buyers reassurance that its Approvals are as challenging as you will find in the security sector. As standards are revised periodically, so businesses are obliged to adapt to the latest versions. The NSI Gold audit also covers the quality management standard ISO 9001 including as it does business risk assessment. nications hub for crisis management, provide informed decision making and resource deployment which speeds the return of the ‘business as usual’ state to the environment as quickly as possible.

Managing risk The security team is key to the assessment of physical security risk, monitoring, deterrence and prevention of breaches, preparation and readiness to respond, and finally supporting post-incident recovery.

Higher Education can assess to some large degree how security suppliers are able to deliver security in all its guises through the scrutiny of the approvals they hold specifically for the services offered.

Operational processes aligned to 32 | IN SECURITY | November 2019

standards is one thing; demonstrating full compliance another.

Organisations serious about their credentials choose to demonstrate their integrity, competence and professionalism to buyers of services, by virtue of a Certificate of Approval awarded by a genuinely independent UKAS accredited Certification Body.

NSI Guarding Approval To seek and maintain NSI Guarding Gold or Silver Approval requires a security company to sign up to an ongoing audit programme, scaled according to its business size and complexity, ranging from 2 to more than 20 compliance audit days per year led by industry expert auditors.

Audits are tailored according to the specific activities of the business,

Why choose an NSI approved company?

Choosing a third party certificated organisation – such as an NSI approved company – has significant advantages for buyers. The ongoing programme of compliance testing through impartial, expert audit and assessment demonstrates service providers’ commitment, their openness to independent scrutiny of competency, professionalism and trustworthiness and continual improvement across the business: it signifies they are truly serious about the security of their clients and the people and facilities they protect.

For further information visit www.nsi.org.uk.

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SECURITY SYSTEMS

Age and Size: Hindrance or Opportunity?

The age and size of a building shouldn’t serve as a restriction to upgrading safety protocols and security measures. Andrew Shaw, architectural consultant at Allegion UK, discusses how to maximise safety and security based on your building’s age and design.

I

t’s easy to understand why the age and size of a building can be seen as a problem when assessing and upgrading safety protocols. The myriad of products and solutions available can also be daunting, ultimately leading to confusion when upgrading old systems, or believing that a build-

34 | IN SECURITY | November 2019

ing’s age presents an incompatibility issue with new systems or hardware.

In reality, though, this isn’t the case.

Whatever the size or age of the building, the principals of safety remain the same and following a structured logical approach based on current regulations and legislation will simplify the process.

Selecting the correct ironmongery and hardware is fundamental, and regardless of age or size, it can define how effective a building’s safety and security standards are.

Of course, the correct product choice is integral to the overall strategy.

However, there are other factors, too, that determine the overall integrity

of a building’s security and safety protocols. Ensuring all staff and occupants have adequate training in the safety protocols and procedures is essential in their smooth implementation in the event of an emergency. Evacuation plans and lockdown strategies, in particular, need to be smooth and controlled, with everyone clear about their roles and responsibilities.

Developments in design and technologies means that the scope of choice is continually growing, and so there’s never before been a better time to implement truly well-rounded bespoke solutions.

Age is just a number The age of a building does not necessarily need to impact the types of protocols architects, specifiers and facilties teams opt for. Indeed, it is an opportunity to scrutinise what’s right and beneficial, as well as to ultimately provide a bespoke solution.

Older school campuses, for example, are often spread across many buildings of different types and conditions. It can be a daunting prospect, but once completed in a structured way, the long-term management and maintenance of these facilities becomes much

simpler going forward. Critically, identifying and inspecting current insitu ironmongery; assessing its functionality and suitability; and correctly upgrading where applicable are all essential parts of this process.

Consider preparing an ironmongery schedule during this process, which can then become a permanent record for future maintenance cycles, helping ensure nothing is missed and everything is updated on time.

Of course, when upgrading and replacing failed and out-of-date ironmongery, selecting the right product in terms of functionality and also longevity can be difficult.

Our industry is constantly evolving with new products and innovations coming online, so selecting the right partner, your trusted advisor, is essential.

Maximising security In a recent survey of more than 500 facility managers across the healthcare and education markets, 45 percent say the design or layout of their buildings presents security or safety issues. In the same survey, most rated security of their buildings as first priority, with fire safety coming second.

However, if facility managers feel

the design of their buildings could be hindering their levels of safety and security, how can this be improved?

First, following a full audit of the premises, they need to identify potential weak points and different levels of security within the different areas. For example, in hospitals, certain areas – such as storage areas for sensitive documents or medical supplies – will need to be safeguarded for the protection of patients and to prevent theft.

Furthermore, if the design or layout of the building may be impeding on any escape routes, communication and training is essential. Making sure all of those within a building know what to do in the event of a fire could potentially save lives. Alongside this, making sure the escape routes are easily accessible and free from obstructions should be a given.

The importance of style All types of buildings are designed with style in mind. With older buildings in particular, the style and general ‘look’ of the building can be part of its charm, or can become outdated. This can then factor into the fallacy that newer products and solutions are incompatible with older buildings, while this simply isn’t the case.

IN SECURITY | November 2019 | 35

Ultimately, aged, damaged or tired products can start to chip away at the safety and security foundations of older buildings. Even ones that have been used for years faultlessly could become more of a restraint than is expected.

While this isn’t always the case

36 | IN SECURITY | November 2019

– and, in fact, many older hardware solutions are incredibly durable and last years and years – the diversity in newer solutions gives rise to other options.

Choosing what’s right To refer to an old adage: There is no ‘one-size-fits-all solution.’ This has never been truer, especially considering the rate at which the industry is growing and developing. The nature of the industry is allowing for more opportunities to implement ‘pick-nmix’ solutions. That is, more and more buildings are opting for a combination of mechanical and electronic solutions based on performance requirements.

The rise of the Internet of Things (IoT) also opens up a whole new door of possibilities for

our industry. We’re now seeing an increase in the creation of smart tags and devices, which transform everyday, mundane objects into ‘smart’ devices. These tags work by connecting the objects to Wi-Fi, transforming them into ‘smart’ IoT devices.

Therefore, alongside correctly specified products and adequate security and safety training, buildings both old and new, small and large, can hold effective security and safety strategies. Whether it’s time for an upgrade or a general shake-up of current protocols, now’s the time for building and facility managers to discover what’s out there and perhaps, more importantly, what’s right for them.

Allegion is a global pioneer in safety and security, with leading brands like CISA®, Interflex®, LCN®, Schlage®, SimonsVoss® and Von Duprin®. Focusing on security around the door and adjacent areas, Allegion produces a range of solutions for homes, businesses, schools and other institutions. Allegion is a $2.4 billion company, with products sold in almost 130 countries.

For more information please visit www.allegion.com.

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SECURITY OFFICERS

Powerful Protection G4S’s enhanced security officers

The elite training and education behind the men and women keeping thousands of workers safe at Hinkley Point C, the first nuclear power station to be built in the UK in a generation.

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n late July 2019, at the construction site of the first new nuclear power station in a generation, Hinkley Point C, a member of the workforce suffered a sudden heart attack. In a public place, when someone suffers a severe medical episode, a friend or passerby does what they can before contacting emergency services, who immediately rush to treat them. In the case of a rigorously-secured, 430-acre construction site on which a high-tech nuclear power station is being built in England’s South West, things are much more complicated.

“This isn’t the same as a heart attack in public,” Alistair McBride, G4S’s director in charge of security on the site, said. “It’s a lot more than a phone call.”

The 50-year-old man’s heart attack triggered a complex - but rapid - system of responses from on-site ambulance, fire, site duty manager and security. Within four minutes, a medic was assessing him and a decision quickly taken to call 999. They then met the Somerset ambulance outside the site, briefed them, and escorted them through the mass of cranes, heavy equipment, and construction.

The man is on track to make a full recovery, in part due to the expertise of G4S’s Enhanced Security Officers, the elite team manning the site of the UK’s first nuclear power station in 30 years.

While G4S has global experience handling major events - the 2019 ICC Cricket World Cup and the British Summer Time music festival at London’s Hyde Park, for example - managing national infrastructure requires vastly different skills.

On a nationally significant project like EDF Energy’s Hinkley Point C - which has an evolving perimeter and will see up to 5600 workers on site at its peak - posting guards along the fence is not enough.

“Enhanced Security Officers are an absolute game changer,” Noah Price, Head of Solutions Development at G4S, said. He helped develop the officers’ training course.

“Their training is second to none.

The leadership, the community spirit... they’re treated as a proper partner. In this day and age, it’s about realising when this standard is necessary.”

Enhanced security In Alistair McBride’s view, G4S’s Enhanced Security Officers (ESOs) are some of the most well-trained and well-equipped in the world. They are put through a course that spans three months, during which time they are exposed to all the areas and elements of a site the size of a small town. They are taught the language to use over radio, real time reporting, conflict management, how to manage a situation with protesters, and more. “It’s a course specific to this site,” Andy Hines, G4S Security Delivery Manager and a former special forces soldier, said. “We teach them more police awareness in case there is an incident, like how to section off the area and help preserve the evidence. We don’t

want a security officer who stands there all day, we want an officer who is proactively communicating and reacting.”

The approach has paid dividends.

In an industry that has an average annual staff turnover of 30 per cent, Hinkley Point’s team of about 200 stands in stark contrast. At present, there is a turnover rate of just two per cent, and those who become ESOs don’t stop learning.

Each year, each of the four teams of officers complete an off-site refresher course over two days that boosts their Incident Management, Physical Intervention, and Trespass and Protest Scenarios skills. They leave training with a level three City & Guilds qualification, as well as accreditation in emergency first aid

IN SECURITY | November 2019 | 39

and physical intervention.

“We knew it worked after we ran our first course and, on the officers’ first shift the next day, there was a suspicious vehicle,” Alistair said. “There was a security officer shouting an ‘A to H’ description - a military tool to describe everything from Age to Height - to describe the driver. At dusk, this guy was shouting this out, and his only experience was the ESO course. The client and I were sitting in the office saying, ‘well, that worked’.”

Frank Cannon is EDF Energy’s Site Security Manager for Hinkley Point C, in charge of G4S’s security contract.

With 37 years’ experience in the military and security industries, he works closely with Alistair McBride and his team. They speak daily.

“Probably hourly,” he said. “If you took an ESO from Hinkley Point C and put them at a supermarket, they would be the wrong person. The unique selling point is how appropriate the training is for the working environment. They’ve got enhanced skills for the services I want on a complex and ever-changing construction site. Each of those 40 | IN SECURITY | November 2019

officers would know how to manage a potential crime scene. They would know how to approach an activist posing as a dog walker. They would know what to say to that person.

I think I’ve probably got the best security team in the UK.” The enhanced officers Recruitment is part of the journey.

About half of G4S’s ESOs have some history in the military, though they also range in broader life experience, gender, nationality and physical presence. Ages range from 20 to 68-years-old. Thirty-year-old Joe Palmer suffered a shoulder injury while training for the Royal Marines.

“I’m a fireman now, and I’m doing this too,” he said. Sam Chung spent 23 years in the marines, finishing as a physical training instructor. Since leaving, he has worked in security on a wind farm in Bangladesh and in north west Africa at a mine. “This is an enormously large and complex deployment to work in,” he said. “It has plenty of challenges for the guys, but that’s great. It stretches individuals, gives them a chance to grow into the different challenges.”

Mike Pinfield has been a security officer for 10 years. “I’ve done all kinds of stuff. Dog handling, event security, terror patrols, building and construction. Nothing as big as this,” he said. “Here, you’re not just a security guard.”

Hinkley Point C’s ESOs come from all over the world. Grzegorz Kapala moved from Poland to the UK in 2005 and spent 10 years working at a yoghurt factory. “I never want to see yoghurt again,” he said, laughing.

“I came here three and a half years ago. I want to change something in my life, I think it’s going to be a really good opportunity.” Mr Kapala had completed national service in Poland, but “nothing major”. “This place gives me good experience and background,” he said. “It’s not many people who can say they’ve worked on this kind of project.” As a supervisor, he now leads a team of about 16.

Paola Carlone moved from Uruguay and had been doing reception security in London. She has been working on one set of Hinkley Point C’s entrance turnstiles, welcoming some of the many thousands of people who work on the site each

day. “It was a big change for me,” she said. “People get a little sceptical when I said I do this security. I’m not big and tall, but we are trained well and there are a lot of opportunities.”

Dhiraj Gurung, meanwhile, is a former member of British Gurkha regiment - an elite group of soldiers from Nepal. He has been working at Hinkley Point C for eight years, and is one of several former Gurkhas working as ESOs. Gurkhas have a long history of working in G4S. “You get this wonderful synergy when you bring in a diverse group of ages, ethnicities, genders and orientations,” Noah Price said. “We talk about culture, and we talk about what the definition of culture is. I like to use the definition: it’s how people behave when they’re not being watched.”

The operation Almost always, however, everyone at Hinkley Point C is being watched.

The roughly 120 ESOs and 60 ESO Supervisors on-site are part of a broader integrated security solution developed by G4S and Frank Cannon from EDF Energy.

In a temporary building near the

centre of the 430-acre site, officers sit in the security control room monitoring hundreds of remotely operated cameras and an advanced perimeter detection system. They are in constant communication with the mobile patrol ESOs, officers on the entrance turnstiles, those on the eastern and western ends of the 13.5 metre-high sea wall and the officers at the purpose-built jetty. “We control the whole security response,” George Arey, Control Room Manager, said. All incidents are logged and managed using G4S’s own software, RISK360.

About 180 men and women, supported by 90 or so operational staff, will safeguard three million tonnes of concrete, 230,000 tonnes of steel and more than 50 cranes, including one - the world’s largest that can lift 5000 tonnes. Meanwhile, members of the public are regularly guided through the site, as are visiting officials, regulatory bodies, and those planning future major infrastructure builds. “We don’t do security at Hinkley Point C,” Alistair McBride says. “We do everything securely.”

There is a financial incentive to

smooth operations. A single day of missed work can be extraordinarily costly, and allowing 4000 contractors and EDF staff onto the site is a feat involving a mastery of organisation and security. The project, which began construction in 2016, is still relatively early into its construction: G4S won its contract in 2015 and the project is due to commission its first reactor in 2025. There are many more days to come where things need to run well.

Noah Price has watched the ESOs perform their duties with pride.

“There is massive potential to Enhanced Security Officers,” he said.

“Anywhere there’s critical national infrastructure or serious risk and complexity, you need a thinking officer - a thinking security officer.

For projects like this, you can do more with fewer men and women.

It’s an intelligent application of resources. I can only imagine more clients seeing the need for ESOs in coming years.”

For further information please visit: www.g4s.com.

IN SECURITY | November 2019 | 41

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Astute Electronics

DSX manufactures integrated

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Falken At Falken, we are a fully

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Barco designs and develops visualization solutions for the security market. With its own facilities for Sales & Marketing, Customer Support, R&D and Manufacturing in Europe, North America and Asia Pacific, Barco is active in more than 90 countries with 4,000 employees worldwide. Barco posted sales of 1.158 billion euro in 2013. www.barco.com/references

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Offer an extensive portfolio of innovative, high-quality, ergonomic products and systems for security, safety and communication. Our product range includes video surveillance systems with state-of-the-art IP-solutions, access control systems, intrusion detection systems, fire detection and evacuation systems, security management systems, paging and personal security systems and public address and conference solutions. www.boschsecuritysystems.com

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42 | IN40 SECURITY | November 2019 I September 2019 I IN SecurIty

Hitachi Hitachi’s 3D LiDAR “Time-of-Flight” (TOF) sensor adds an enhanced layer of security / marketing data to existing systems using advanced infrared motion technology.

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Honeywell Security Group

Paxton Access Ltd is a leading manufacturer of electronic access control systems. From its inception Paxton has aimed for engineering excellence. This means designing and manufacturing intelligent and innovative products that are fit for their purpose. We have become a market leader through our constant efforts to exceed the expectations of installers and system users. www.paxton.co.uk

Keytracker Ltd

Samsung Security

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Secure Storage & Management for all Keys & Equipment Mechanical & electronic tracking to suit all budgets & applications, low spec to high tech – the world’s largest range of tracking systems for keys & equipment.

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Samsung Techwin is one of the fastest growing professional security brands in Europe. Providing a complete range of security solutions that are suitable for a wide range of applications, the company is dedicated to developing technology and products that its clients demand. www.samsungsecurity.com

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Your M2M solution is more than just data connectivity. We understand that.

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