Let’s Hear Out
what Industry Leaders have to say for 2020 Debbie Stanford-Kristiansen Chief Executive Officer, Novo Cinemas
As a business, we are in the most exciting times ever, exploring new markets and newer opportunities. Our expectations from 2020 are high, we have built a momentum and pace over the years as a business to move and grow in the right direction. We belong to a dynamic industry and are constantly channeling our strategies and energy towards bringing the right content to the right audience. Our strategy for Expo 2020 is to ensure that the Novo Flag flies high as we focus on keeping our luxurious experiences in the forefront. The amazing movie slate for the year 2020 allows us to provide out-of-the-box promotions and campaigns that the region enjoys. The diverse ethnicities of the region allow our audience to experiment with their movie choices, and our number one goal is to ensure that each one of our customers has a Great time Out!”
Ishwar Chugani Managing Director & CEO, Giordano Middle East
We are all very optimistic about business in 2020 and the future of Retail in the Region. The region has all the ingredients to support the growing retail market. The UAE’s geographical location will always be an asset and the continued influx of regional and international tourism will keep feeding growth. There will always be opportunities to expand, but we have to be on top of our game and offer value and service to our customers. To succeed, retailers need to embrace the challenge of relationships by leveraging technology as a means to establish and maintain an omnichannel so as to connect with shoppers effectively. Retailers also need to empower their associates to serve the customers quicker and more efficiently. We are very confident that the future will offer every business an opportunity for growth provided we prepare for it and have a clear strategy on dealing with today’s fast-changing digital world and knowledgeable consumers.
Phil McArthur, CRX, CDP, CSM Founder and Chairman, McARTHUR + COMPANY
McARTHUR
+ COMPANY SHOPPING CENTRE SPECIALISTS
With overbuilding of retail destinations in some GCC markets and the surge of E-commerce, we believe the shopping centre industry will be under huge pressure to ensure their properties are well managed and fully leased with desirable retailers services and f+b operators. Mall operators who engage with the retail community and understand the need to motivate sales will be the winners. All retail developers need to take a hard look at whether they are capturing the next generation shopper through their brands, their marketing and social media. We strongly believe Expo 2020 will be a global epic event, again proving Dubai’s ability to conceive, plan and execute at a world-class level.
RETAIL PEOPLE . JAN-MAR 2020 .21
