RETAIL PEOPLE MAGAZINE ISSUE 30 – NEW BEGINNINGS

Page 45

SOCIAL MEDIA TRENDS FOR 2022 Zaib Shadani is the Founder and Managing Director of PR, Social Media and Video production agency Shadani Consulting

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s the person at the helm of Shadani Consulting – a specialized PR, digital marketing and video production agency, it’s critical to ensure I have a finger on the pulse of the market, so as to prepare our clients for what lies ahead. A key determinant for success in 2022 is going to be an understanding of what to expect, the trends to look out for and ultimately, where to focus marketing efforts and ad spend. Here are my top 5 tips on how to maintain a leadership position in 2022.

Tip 1: Don’t underestimate the power of TikTok for marketing In September 2021, TikTok passed the 1 billion user mark, making it the 4th most popular social media network in the world (excluding messaging networks). This number is all the more impressive when we take into account the fact that in January 2021, it only had 689 million users – meaning a whopping increase of 45% in less than a year! And this trend is expected to continue in 2022, pushing TikTok up the ranks of social media networks. However, what’s interesting to note is that many businesses are still trepidations and cautious when it comes to using TikTok as a marketing tool, opting for Instagram and Facebook instead. My advice for businesses looking to make a mark in 2022? Definitely jump on the TikTok bandwagon, because it’s going places!

Tip 2: Organic reach is dead – You have to embrace the “Pay for Play” model Social media platforms may be free to join, but at their heart, they are advertising mediums and that’s the primary way they make money. Most social media platforms operate on a “pay for play” model, where the average number of people who see organic posts, that aren’t pushed by advertising spend, is very low – for example, the average organic reach for a Facebook post is usually 5%. While businesses definitely need to incorporate elements that will increase their chances of organic reach (like writing great captions, using correct hashtags etc.), the reality is that post boosting and targeting audiences is the only way to get eyeballs on your content. There is no point in having beautifully curated content if no one gets to see it. If you want to reach a larger audience, then consider targeting your ideal customer and boosting your content with paid social media.

Zaib Shadani

Founder and Managing Director Shadani Consulting Tip 3: Social Media is becoming synonymous with Shopping All major social media channels are now shopping enabled, whereby physical store windows have essentially, become swapped for digital windows, as the first point of contact. Increasingly, consumers like to shop on social media platforms like Facebook, Instagram or Pinterest, with the simple click of a button. In fact, studies indicated that up to 70% of consumers look to Instagram to discover a new product. With users being able to not only discover, but also indulge in instant gratification and instantaneous shopping experiences, it’s no surprise that the latest evolving trend is “Livestream Shopping”. Already popular in China, it offers an interactive shopping experience where a host presents products and audiences can ask questions and interact via chat. As consumers increasingly gravitate towards “social commerce,” brands will need to embrace new ways of selling.

Tip 4: Augmented Reality as an immersive brand experience More and more brands are pursuing Augmented Reality (AR) as a way to connect directly with users and bring the store directly to the user – no matter where they are located. The most popular way is through virtual trials of things like accessories, makeup, sunglasses etc., which are quite popular on Facebook and Instagram. But the potential of AR for brands is limitless as a way for creative and fun immersive experiences that allow users to get up close and personal with products, without having to leave their homes.

Tip 5: The demise of long-form video The success of TikTok and Instagram reels has changed the way we consume video content and made it apparent that “the shorter the better” is a winning mantra for video content on social media. Of course, the content needs to be entertaining, but the reality is that marketers need to re-calibrate their efforts into packing their messages into short bite-sized videos. Even YouTube, the king of long-form content has taken note with its “YouTube Shorts”, in an attempt to go head to head with TikTok and generate short-form video content.

RETAIL PEOPLE . FEB - APR 2022

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Articles inside

Aldar Marks Ras Al Khaimah Entry, Acquires Al Hamra Mall for Dh410 Million

3min
pages 58-59

Kohl’s Promises 400 New Sephora Shop-in Shops

4min
pages 65-68

Saudi Alhokair to Leverage Microfinance Across its Wide Retail Network, says CEO

3min
pages 60-63

Russia’s Retail Trade Turnover up 7.3% YOY in 2021 - Rosstat

4min
page 64

Dubai Hills to Enhance Consumer Shopping Experience

3min
page 57

One-on-One with Mohammed Al Mazrouie, Dalma Mall

5min
pages 52-53

Mall of Muscat Wins Prestigious ‘Most Trusted Brand in Oman’ Award

3min
page 56

Collaboration is Key to Creating World Class Retail Destinations

2min
pages 50-51

From Beta to Meta; The Metaverse and How it will Affect the Shopping Mall Industry

3min
page 44

Social Media Trends For 2022

3min
page 45

AI in Real Estate

4min
pages 48-49

Shifting Trends: The Key to a Successful Retail Business

4min
pages 46-47

A Glimpse of the 27th Anniversary Celebration of the Retail Congress MENA 2021 – The Year of New Opportunities

9min
pages 24-31

City Centre Bahrain Building a Digital Future

3min
pages 18-19

Value Shopping Evolution – Dubai Outlet Mall

3min
pages 20-21

The Rebirth of Retail In Saudi Arabia

6min
pages 6-9

Hamat Holding Announces New Expansions in 2022

4min
pages 16-17

Reimagining Retail with Metaverse

5min
pages 10-13

How ROSHN is Integrating Retail and Communities in Saudi Arabia

4min
pages 14-15

WELCOME REMARKS

4min
pages 4-5
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