RETAIL PEOPLE MAGAZINE ISSUE 31 - THE EVOLVING FACE OF CUSTOMER EXPERIENCE

Page 34

REGIONAL ROUND UP FEATURE - IRAN

THE UPS AND DOWNS BUT GROWING PATH OF

E-COMMERCE IN IRAN

Shahrokh Keshavarz is the Founder & CEO of Golden Business Magazine and MECS+R Regional Representative in Iran. He has 15 years of experience in the media, retail and shopping centres industry. He started his career in retail and shopping centres in 2009. Shahrokh is an expert in developing action-oriented business plans and targeted marketing strategies that lead to market growth.

M

ore than a decade ago, when the Iranian business environment was entirely based on physical and traditional supply and demand, an online retail store for electronic equipment, including the sale of photographic equipment and mobile phones, was born in Iran called Digikala. Ignoring the phenomenon of e-commerce and lack of awareness and trust in virtual sales means that the customer was not able to touch the product, as well as meet and talk face to face with the seller, were among the challenges of this great idea from 2005 to 2010.

RETAIL PEOPLE . MAY - JUL 2022

.34

SHAHROKH KESHAVARZ

Founder & CEO Golden Business Magazine MECS+R Regional Representative - Iran

Gradually, with the expansion of cyberspace development in the world, the Iranian market also benefited from this approach. The interest in using this method of preparing products increased, and this was a source of encouragement for more activists in the field of e-commerce. From 2011 to 2022, a Dutch company with an investment of $100 million transformed Digikala, which was a promising path for e-commerce enthusiasts in Iran. For this reason, the number of online stores in Iran increased rapidly and this trend continued, which is why retail brands


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Articles inside

Oman’s First Ikea Store to Open on This Date

5min
pages 57-60

Pickl is the First UAE Restaurant to Enter the Metaverse

3min
page 55

Al Hokair Group Selected As Exclusive Agent for Brass Monkey in KSA

3min
page 54

Apparel Group Expands Qatar Footprint with Launch of 20 Stores at Place Vendôme Mall in Lusail City

4min
page 56

Retail in Qatar Leaps Forward

4min
pages 46-47

Retail Leasing in Mixed-Use Developments

4min
pages 50-51

The Evolution of Mixed-Use Developments to Promote Experience and Connection

4min
pages 52-53

The Mixed-Use Community Living

4min
pages 48-49

The Future of Fashion Buying

4min
pages 44-45

The Future of Retail Market in Egypt

4min
pages 30-31

Post Pandemic Observations

3min
pages 40-41

The Ups and Downs But Growing Path of E-Commerce In Iran

3min
pages 34-35

Retail Tourism in the Kingdom of Saudi Arabia: The Past, The Present & The Future

5min
pages 36-37

Oman Retail Industry Market Insights and Growth Forecasts

3min
pages 38-39

A Local Appetite for International Luxury Retail

6min
pages 32-33

Qatar: On Upward Growth Curve

5min
pages 42-43

Top Retail Trends in the Middle East Region

4min
pages 28-29

The Evolving Face of Customer Experience

8min
pages 6-11

Bridging Worlds: Ensuring Seamless Digital Integration for Optimal Customer Experience

3min
pages 21-22

SAHARA CENTRE Celebrates 20 Years of a Contemporary Shopping Experience

3min
pages 14-17

What Does the Fintech Revolution Mean for Shopping Mall Gift Cards?

3min
page 23

What Can the Metaverse Do for Retail?

6min
pages 18-20

SOUQ7 An Exciting Experience is Underway

4min
pages 12-13

How Shopping Malls Can Improve Sales Through Marketing

6min
pages 24-27
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