RETAIL PEOPLE MAGAZINE ISSUE 31 - THE EVOLVING FACE OF CUSTOMER EXPERIENCE

Page 38

REGIONAL ROUND UPFEATURE - OMAN

Oman Retail Industry

Market Insights and Growth Forecasts HUSSAIN K. JAMAL, CSM, CLS Head, Mall Operation Mall of Muscat MECS+R Regional Representative – Oman

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estled on the edge of the Arabian Peninsula the Sultanate of Oman is an exotic destination filled with incredible attractions and cities. No wonder it has been recently declared the seventh-best tourist destination in the world due to various factors such as environmental richness, biodiversity, and the unique nature of its reserves. The Retail Sector in Oman has its roots, like many of its contemporaries in the Souqs and Markets along the coastline and harbours which were major trading hubs for businessmen, this trend continued up until the late 80s when the first of the many new shopping malls such as Sabco Centre (Qurum) came into play. The coming decade brings more much smaller centres cropped up throughout the city such as Al Araimi

RETAIL PEOPLE . MAY - JUL 2022

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Centre and Zakher Centre. In the Early 2000’s, the country witnessed the opening of big format Shopping Centres such as City Centre Muscat followed by centres namely Muscat Grand Mall, City Centre Qurum, Markaz Al Bahja, Avenues Mall, Oasis Malls and Al Araimi Boulevard. Fast Forward to 2019 and the country witnessed the opening of a landmark luxurious destination centre, Mall of Muscat, which embodied the future of shopping malls. With a clear distinction in lifestyle, leisure and entertainment components including the only public aquarium in the country, ‘Oman Aquarium’. And then came COVID-19 which dealt a devastating blow to the retail industry due to the crippling restrictions on the business which was needed to curtail the spread of the disease.


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Articles inside

Oman’s First Ikea Store to Open on This Date

5min
pages 57-60

Pickl is the First UAE Restaurant to Enter the Metaverse

3min
page 55

Al Hokair Group Selected As Exclusive Agent for Brass Monkey in KSA

3min
page 54

Apparel Group Expands Qatar Footprint with Launch of 20 Stores at Place Vendôme Mall in Lusail City

4min
page 56

Retail in Qatar Leaps Forward

4min
pages 46-47

Retail Leasing in Mixed-Use Developments

4min
pages 50-51

The Evolution of Mixed-Use Developments to Promote Experience and Connection

4min
pages 52-53

The Mixed-Use Community Living

4min
pages 48-49

The Future of Fashion Buying

4min
pages 44-45

The Future of Retail Market in Egypt

4min
pages 30-31

Post Pandemic Observations

3min
pages 40-41

The Ups and Downs But Growing Path of E-Commerce In Iran

3min
pages 34-35

Retail Tourism in the Kingdom of Saudi Arabia: The Past, The Present & The Future

5min
pages 36-37

Oman Retail Industry Market Insights and Growth Forecasts

3min
pages 38-39

A Local Appetite for International Luxury Retail

6min
pages 32-33

Qatar: On Upward Growth Curve

5min
pages 42-43

Top Retail Trends in the Middle East Region

4min
pages 28-29

The Evolving Face of Customer Experience

8min
pages 6-11

Bridging Worlds: Ensuring Seamless Digital Integration for Optimal Customer Experience

3min
pages 21-22

SAHARA CENTRE Celebrates 20 Years of a Contemporary Shopping Experience

3min
pages 14-17

What Does the Fintech Revolution Mean for Shopping Mall Gift Cards?

3min
page 23

What Can the Metaverse Do for Retail?

6min
pages 18-20

SOUQ7 An Exciting Experience is Underway

4min
pages 12-13

How Shopping Malls Can Improve Sales Through Marketing

6min
pages 24-27
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