RETAIL PEOPLE MAGAZINE ISSUE 31 - THE EVOLVING FACE OF CUSTOMER EXPERIENCE

Page 52

REGIONAL ROUND-UP FEATURE - UAE

THE EVOLUTION OF MIXED-USE DEVELOPMENTS TO

PROMOTE EXPERIENCE AND CONNECTION

PAUL FIRTH

Associate Principal CRTKL

Paul brings 30 years of unique experience designing, planning, and delivering large retail and mixed-use projects throughout the Middle East and Europe. Combining placemaking skills with retail planning knowledge is a unique aspect of his work, in parallel with a strong retail design sensitivity and an in-depth knowledge of the project delivery process. As a highly experienced architect with a background in design and management, Paul offers a unique and tested project approach with strong leadership and effective communication skills.

M

ixed-use destinations are being redesigned with enhanced food and beverage options and exciting entertainment facilities to attract customers in the post-pandemic era. Single-use, destination retail is becoming less viable as traditional environments evolve to proactively respond to the modern consumer with a regained sense of purpose and identity.

RETAIL PEOPLE . MAY - JUL 2022

.52

While mixed-use developments were previously anchored by libraries, health and childcare centres, gyms and swimming pools, later centres have placed commerciality over the community. Where previously there was a desire to make centres ‘watertight’ and retail planning became an almost anti-town centre, today experience and connection is everything.


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Articles inside

Oman’s First Ikea Store to Open on This Date

5min
pages 57-60

Pickl is the First UAE Restaurant to Enter the Metaverse

3min
page 55

Al Hokair Group Selected As Exclusive Agent for Brass Monkey in KSA

3min
page 54

Apparel Group Expands Qatar Footprint with Launch of 20 Stores at Place Vendôme Mall in Lusail City

4min
page 56

Retail in Qatar Leaps Forward

4min
pages 46-47

Retail Leasing in Mixed-Use Developments

4min
pages 50-51

The Evolution of Mixed-Use Developments to Promote Experience and Connection

4min
pages 52-53

The Mixed-Use Community Living

4min
pages 48-49

The Future of Fashion Buying

4min
pages 44-45

The Future of Retail Market in Egypt

4min
pages 30-31

Post Pandemic Observations

3min
pages 40-41

The Ups and Downs But Growing Path of E-Commerce In Iran

3min
pages 34-35

Retail Tourism in the Kingdom of Saudi Arabia: The Past, The Present & The Future

5min
pages 36-37

Oman Retail Industry Market Insights and Growth Forecasts

3min
pages 38-39

A Local Appetite for International Luxury Retail

6min
pages 32-33

Qatar: On Upward Growth Curve

5min
pages 42-43

Top Retail Trends in the Middle East Region

4min
pages 28-29

The Evolving Face of Customer Experience

8min
pages 6-11

Bridging Worlds: Ensuring Seamless Digital Integration for Optimal Customer Experience

3min
pages 21-22

SAHARA CENTRE Celebrates 20 Years of a Contemporary Shopping Experience

3min
pages 14-17

What Does the Fintech Revolution Mean for Shopping Mall Gift Cards?

3min
page 23

What Can the Metaverse Do for Retail?

6min
pages 18-20

SOUQ7 An Exciting Experience is Underway

4min
pages 12-13

How Shopping Malls Can Improve Sales Through Marketing

6min
pages 24-27
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