October 2021 - January 2022
TRAINING
investment in a consultant to work with the business to design and implement the agreed management system - Committing to ISO45001 also required an annual audit from an accredited Certification body to assess performance and to identify improvement opportunities. The outcome today - The organisational culture has made a significant jump shift with workers now self-monitoring performance and looking at methods to continuously improve performance - The business has grown by 30 percent......recovering the 20 percent given up but doing it profitably - The business continues to be audited annually to allow a fresh set of eyes to look for areas where opportunities to improve can be identified - The business is now looking at extending its scope of certification to include Environmental and Quality. The managing director could not speak highly enough of how the utilisation of the ISO framework, and the focus on Health & Safety had been a game changer. The combined impact of management commitment, worker engagement, collaborative design, deployment and monitoring of process activity along with an annual impartial audit has changed their business for the better. Increasingly, this is the type of feedback we are receiving. Our intention at Telarc is always to help all of our clients improve their business through certification. But when you hear such a great story as the one 14 propertyandbuild.com
Risk comes in many forms and certification helps over a variety of levels
Telarc is a Jas-anz Accredited Certification Body which provides qualified, competent, New Zealand auditors, who are industry coded to provide relevant and impartial intervention for a large range of New Zealand business regardless of the business size. The body is able to provide New Zealand business with an individual or a team of auditors capable of assessing one or multiple standards across one or multiple sites. While the key priority of any commercial relationship is to deliver a product or a service, there is an increasing need from businesses to have confidence that their tendering parties and suppliers are managing their business in a manner that won’t negatively impact the supply relationship. There are increasing demands from buyers for their suppliers to provide confidence that they are operating their business in a manner that is delivering good quality and environmentally aware
above it makes you realise that mountains can be moved if all parties are willing to co-operate and to leverage an internationally proven management framework combined with external audits.
products (ISO 9001 and ISO 14001) while managing workers in a way that protects worker well-being and safety (ISO 45001). There is more demand across other areas such as ethical work practices, Asset Management (ISO 55001) and IT Management (ISO 27001). Accredited Certification looks for gaps, risks and improvements in the way that work is actually done versus the way it is planned and communicated. This provides visibility of where work practice and or documentation anomalies lie in all levels of the business. This then leads to improvement activity so Certification can be granted. The second growing area that is driving minimisation of risk through Certification is through board and senior leader directives. Over the last decade, legislation and regulations have looked to push culpability for sub-optimal work practices towards senior leaders and boards.
Philip Cryer is Chief Executive of Telarc, a Crown Entity Subsidiary with a vision is to continue to excel as New Zealand's leading provider of systems assurance and training services. www.telarc.org | 0800 004 004
