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STORE PROFILE
An integral part of the local community, the team at Grandon’s Mace, Glanmire, Co. Cork, pride themselves on achieving the highest fresh food standards and friendly customer service, which have now all been capped off with an impressive new look for the store Retailer Martin Grandon is delighted with customers’ reaction to his revamped store
Warm welcome at Glanmire M
artin Grandon is delighted to see customers respond so positively to the new look of his store Mace Glanmire, after undergoing a store revamp at the end of last year. Since the Mace store opened its doors in 2009, it has become an integral part of the local community in Glanmire, Co. Cork.
Boom in business The family-run business is fortunate to rarely see a quiet day in their store. Not far from the store is Dunkettle (for those not from Cork, the Dunkettle Interchange is a major road junction in east Cork City, forming a junction between the M8, N25 and the N40). Fortuitously for Grandon, 200 new homes have sprung up by the Dunkettle Interchange, with a further 800 homes due to be built and Mace Glanmire is the closest convenience store to these new housing developments. Aside from the new residents of Dunkettle, the store has also seen a major influx of workers
STORE PROFILE
Retailers: Martin and Maria Grandon Address: Grandon’s Mace, Dunkettle, Glanmire, Co. Cork, T45 RD78 Opening hours: Open 24 hours every day
from these housing development sites such as builders, architects, and engineers, who drop into the store daily to pick up their breakfast, lunch and many other items. To keep up with demand due to this surge in business and to cater for extra footfall, Grandon decided to expand his store and undertake a design revamp. It is the second revamp for the Texaco forecourt store with its last revamp taking place over five years ago.
Convenience is key Despite being technically classed as a small supermarket, Grandon asserts that he is
Retailer Martin Grandon and team at Mace Glanmire place a big emphasis on providing friendly and helpful customer service to their shoppers
ShelfLife February 2022 | www.shelflife.ie
primarily targeting those looking to “park their car, run in and grab a few items on the go, head back to their car and they’re on their way”. With that in mind, Mace Glanmire has also revamped the deli and pride themselves on having tasty food that is made with fresh ingredients and then making the ordering process quick for customers. “We know our customers are busy people,” says Grandon, “so we don’t want to keep them waiting for long periods of time. We also got great assistance from Aoife Ryan of the BWG fresh foods team; Aoife worked closely with our deli manager, Dimitri, to ensure that they had the best food offering possible for customers to enjoy.” Aside from making the deli ordering process as efficient as possible, Mace Glanmire have also looked at ways to respond to the increasing demand for a broader off-licence selection for their customers. With more and more people dining and enjoying drinks at home since the emergence of Covid-19, aside from expanding the size of its off-licence, the
Aoife Ryan of the BWG fresh foods team worked closely with the store’s deli manager, Dimitri, to provide the best food offering possible for customers to enjoy
