June22 18

Page 1

MEDICALEXAMINER

TM

HEALTH • MEDICINE • WELLNESS • HEALTH • MEDICINE • WELLNESS • HEALTH • MEDICINE • WELLNESS • HEALTH • MEDICINE • WELLNESS • HEALTH • MEDICINE • WELLNESS • HEALTH • MEDICINE • WELLNESS • HEALTH • MEDICINE • WELLNESS • HEALTH • MEDICINE • WELLNESS • HEALTH • MEDICINE • WELLNESS

JUNE 22, 2018

AIKEN-AUGUSTAʼS MOST SALUBRIOUS NEWSPAPER • FOUNDED IN 2006

Here’s the 411 on

not to waste time talking on the phone. “Just get here and you’ll find out for yourself!” seems to be the message of many callers, says Dunlap. The problem is, where exactly is here? He offers another example. “Let’s say a 911 caller says some guy just shot this lady and then he ran over to 3rd and Broad. He’s still there.” At fi rst glance that sounds like pretty good information: police know exactly where their suspect is located. But when they roll up, there are four corners at that intersection, and with Broad Street’s wide Olde Town median, the corners are not close to each other. With all the commotion, there are a number of people standing at each of the four corners. Suddenly the information provided by the caller seems to be of very limited value. No wonder 911 operators ask for as much information as possible. But that doesn’t mean sending help is delayed. The mechanics of an incoming 911 call work something like this: the person who answers the call begins assembling the information needed by first responders, whether that means police, fi re, paramedics or all three. Using CAD (computer aided dispatch), the operator begins building a

911 Daniel Dunlap, Augusta’s 911 Director, hopes people understand what a complex job it is to field calls from people reporting emergencies. “You never know what the next call will be,” is a mantra repeated over and over by people in his field. The call might be reporting a minor fender-bender or a double murder, a robbery in progress, a house fi re with occupants trapped inside, or someone with a migraine headache. You never know what the next call will be. But no matter its subject, one thing never changes: information is gold. “A caller might say ‘There’s a bad wreck in front of Walmart’ and then hang up,” says Dunlap. Ok, but which Walmart? “One of the most common concerns we hear is that we ask too many questions,” Dunlap reports. People want the quickest possible response,

Please see THE 911 411 page 2

Y

ou hear the faint strains of a siren over the sounds of the music you’re listening to as you drive down Washington Road. Looking in your rearview mirror you see the image above. Or perhaps it’s a police car or an ambulance. What should you do? A. Slow down but maintain your lane B. Come to a complete stop as quickly as possible C. Turn up the volume and continue as before Actually, the correct answer is displayed across the right side of the photo: “Move to the right for sirens and lights.” It’s not complicated, but it is very important. In fact, we asked an EMS (Emergency Medical Services) professional, Major John Smith, Director of Operations for Gold Cross EMS in Columbia, McDuffie and Richmond Counties, to give us a behind-the-wheel peek into the trials and tribulations of his ambulance personnel, both up front and in the back with patients. Brace yourself for a wild ride.

AUGUSTARX.COM

MOVE TO THE RIGHT FOR SIRENS AND LIGHTS Let’s go for a ride by Major John T. Y. Smith Gold Cross EMS A common theme is distracted drivers. They could be texting, talking on the phone, using ear buds or driving with a pet in their lap. We have very loud sirens, loud air horns and lots of flashing lights to try and get everyone’s attention, but it doesn’t always work. One time on Peach Orchard Road going towards town just past Bobby Jones, a beverage delivery truck pulled out of a restaurant right in front of us and I had to slam on the brakes. My partner was working with our patient and wound up in the floor in the back of the ambulance. She wasn’t hurt but could have been. Another common theme is drivers who appear to not care. We will have the lights and sirens on trying to get through an Please see MOVE TO THE RIGHT page 6


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.