Action Plan Implementation Guide | Release 1.0 | April 2014

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PROMOTES BEHAVIOR CHANGE


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LET’S BEGIN

ABOUT MELIORA TECHNOLOGY

A successful wellness system isn’t just about

That’s why we’ve focused tirelessly on

spewing out reams of data once or twice a

building the industry’s most advanced yet

year. It’s about providing tools to encourage

intuitive online dashboard that serves as the

participation, deliver actionable information

heart of your wellness program. It‘s a place

and create significant and quantifiable

for participants to get an easy-to-understand

changes in participants’ behavior.

snapshot of their health. A place they’ll find instantly involving and endlessly engaging.

Put simply, healthy employees are less

A place that encourages then to spend more

costly, thanks to lower premiums and

time on the site, more often – thus increasing

reduced health care claims. That’s why for

the likelihood of a positive change in their

so many companies, making an investment

overall health.

in a wellness program isn’t an unwanted cost center – it’s a welcome source of cost

Best of all, participants can use the dashboard

reductions.

to

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easily

track

their

health

progress.


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For instance, your company may offer

high-quality content comes from a library of

employees a discount on their insurance

thousands of articles by one of the nation’s

premiums when they earn a designated

largest providers of health and wellness

number of points by taking proactive steps

information.

to improve their health.

Participants can

complete many of those activities right from

Our actions plans help our employers engage

the dashboard, and they can keep track

their population to gain a high percentage of

of their points too, allowing them to get a

healthy employees and dependents within

complete picture of their progress.

their workforce.

Our dashboard maintains a high level of

engagement

by

providing

content

customized for participants based on the outcomes of their HRAs and screenings. Our

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TOOLS TO LIVE A HEALTHIER LIFESTYLE Our Action Plans encourage participants and their families to focus on healthy lifestyles at home, at work and at play. We believe that everyone should be engaged in healthy living, and it is our focus to increase the number of workers that engage in healthy behaviors. Education is an important step in the process, and when participants have the resources available, they become engaged in wellness activities to improve health and lifestyle behaviors.

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OUR ACTION PLANS The Meliora action plans are a suite of personalized plans that promotes behavior change and healthy lifestyle choices. Based on reliable research and national health guidelines, the Meliora action plans have received Health Information Products (HIP 2) Certification from the National Committee for Quality Assurance (NCQA).

As an integral component of the Meliora Platform, these action plans can be delivered with the portal for an actionable program or with other Meliora modules in a comprehensive wellness

program.

Configuration

options allow clients to determine action plan assignment options, incentive points, and the duration of each action plan. Our online tools provide reports on participation, progress, and results.

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Meliora Action Plans Cover the Following Topics: HEALTHY EATING

PHYSICAL ACTIVITY

SMOKING CESSATION

WEIGHT MANAGEMENT

DIABETES PREVENTION

RISKY DRINKING

HEART DISEASE PREVENTION

STRESS MANAGEMENT

FINANCIAL WELLNESS

DEPRESSION

Participants progress through a plan in sequence: Initial Assessment—provides a picture of the participant’s health behaviors, risks, and readiness to change. 1. Making a Plan—helps the participant to select goals, identify barriers, and begin health improvements. 2. Lessons—through video and interactive texts, show the participant how to reach goals by making gradual lifestyle changes 3. Checking Your Progress—offers suggestions to help the participant meet goals not yet achieved and overcome remaining barriers. 4. Final Assessment—compares participant’s behaviors at end of the action plan with those reported in the initial assessment. Each goal chosen by the participant generates a lesson, as illustrated below. Each lesson explains the small changes necessary to significantly improve health.

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“I MAY NOT BE THERE

YET, BUT I’M CLOSER THEN I WAS YESTERDAY” —JOSÉ N. HARRIS

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HEALTHY EATING This action plan helps participants make healthier choices in the foods they eat. They learn how to shop for healthy options, prepare healthier meals, and make wise selections when eating out. Each week, participants work through a lesson that is tied to a goal. Four of the eight week topics and guidance for specific behavior changes are included below. To review the full 8-week program please reach out to program support at Meliora Technology. Week

Fruits and Vegetables

Week

Five Tips for Healthy Eating

Week

Adding Fiber Lifestyle Changes to Raise HDL

l What’s in it for you

l Range of fiber-rich foods

l How much to add

l Benefits of adding fiber

l How to fit them in

l The many ways to add fiber

Choosing Better Fats Good and Bad Fats

Week

Healthier Sweets How to read food labels

l Problems with high fat foods

l Harmful sugary foods

l Two kinds of fat

l Curbing Sugar cravings

l Trading bad fats for good ones

l Choosing healthier sweets

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PHYSICAL ACTIVITY This action plan helps participants to reach and maintain recommended levels of activity and fitness. They learn the benefits of different types of activity and how to fit activity into a busy day. Each week, participants work through a lesson that is tied to a goal. Four of the eight week topics and guidance for specific behavior changes are included below. To review the full 8-week program please reach out to program support at Meliora Technology. Week

Adding Activity

Week

Getting Active

Week

Adding Variety Fitness: How Active Should You Be?

l On workdays

l To types of activity

l At home

l To intensity levels

l With others

l In other ways

Adding Intensity Measuring Your Exercise Intensity

Week

Leisure Time Activities Getting active

l For lower disease risks

l The benefits of leisure activities

l To aerobic activity

l Weekend activities

l To strengthening activity

l Vacation activities

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WEIGHT MANAGEMENT This action plan helps participants better manage their weight. They learn how to make healthier choices in eating habits and how to increase the amount and intensity of physical activity. Each week, participants work through a lesson that is tied to a goal. Four of the eight week topics and guidance for specific behavior changes are included below. To review the full 8-week program please reach out to program support at Meliora Technology. Week

Adding Activity

Week

Getting Active

Week

Burning More Calories Measuring Your Exercise Intensity

l Fitting it into your routine

l Why it’s important

l Starting safely

l Advancing to vigorous activity

l Advancing to moderate activity

l Fitting it into a busy schedule

Strengthening Activity How Active Should You Be?

Week

Adding Variety Getting Active

l For weight control

l Why it’s important

l Choosing an activity

l Tips to stay motivated

l Selecting an intensity level

l How a buddy can help

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DIABETES MANAGEMENT This action plan helps people with diabetes live healthfully and prevent complications through better blood sugar control, lifestyle choices, and support networks. Each week, participants work through a lesson that is tied to a goal. Four of the eight week topics and guidance for specific behavior changes are included below. To review the full 8-week program please reach out to program support at Meliora Technology. Week

New to Diabetes

Week

Insulin’s Role

Week

Improving Eating Habits Diabetes: How to Build Your Plate

l What having diabetes means

l Adding fiber

l First steps toward managing it

l Choosing better fats

l Tools for managing it

l Eating mindfully

Losing Weight BMI, Waist Size, and Your Health

Week

Active With a Condition Keeping Moving

l Lose a little weight

l Benefits of activity

l Adding activity to your day

l Planning your moves

l Developing better eating habits

l Getting started

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DIABETES PREVENTION This action plan helps participants lower their risk for developing diabetes. They learn about risk factors for diabetes and how to lower them through healthy lifestyle choices. Each week, participants work through a lesson that is tied to a goal. Four of the eight week topics and guidance for specific behavior changes are included below. To review the full 8-week program please reach out to program support at Meliora Technology. Week

Lowering Blood Sugar

Week

Diabetes: A1c Test

Week

Adding Fiber Healthy Eating for Your Heart

l Testing blood sugar

l Best foods for health

l Making lifestyle changes

l What fiber can do for you

l Getting Support

l The many ways to add fiber

Losing Weight Getting Active

Week

Choosing Better Fats Good and Bad Fats

l The benefits of weight loss

l Problems with high fat foods

l Increasing your physical activity

l Two kinds of fats

l Eating healthier

l Trading bad fats for good ones

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HEART DISEASE PREVENTION This action plan helps participants lower their risk for developing heart disease. They learn about risk factors for heart disease and how to lower them through heart-healthy lifestyle choices. Each week, participants work through a lesson that is tied to a goal. Four of the eight week topics and guidance for specific behavior changes are included below. To review the full 8-week program please reach out to program support at Meliora Technology. Week

Quitting Smoking

Week

Medicines to Help With Cravings

Week

Adding Activity Preventing Heart Disease

l How to quit

l Adding light movement

l How to overcome urges

l Adding moderate activity

l How to attack triggers to smoke

l Adding vigorous activity

Using Medication Medicine for High Blood Pressure

Week

Strengthening Activity How to Do the Wall Sit Exercise

l What to ask

l How it improves health

l Medications for blood pressure

l How to perform exercise

l Medications for cholesterol

l How to select a level

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SMOKING CESSATION This action plan helps participants stop smoking for good. They learn the critical skills they will need to prepare to quit, to survive quit day, and to stay smoke-free. Each week, participants work through a lesson that is tied to a goal. Four of the eight week topics and guidance for specific behavior changes are included below. To review the full 8-week program please reach out to program support at Meliora Technology. Week

Quitting for Good

Week

See Yourself as a Non-smoker

Week

Reasons You Smoke Nicotine and the Brian

l Thinking about quitting

l Effects on the body

l Make a commitment to quitting

l Effects on the mind

l Plan to quit

l Effects on daily life

Reasons to Quit Have Your Own Reason

Week

Preparing to Quit Medicines to Help With Cravings

l Immediate benefits

l A good day to quit

l Long-term benefits

l Supporters for your efforts

l Social benefits

l Challenges to quitting

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RISKY DRINKING This action plan helps participants reach and maintain healthy drinking habits. They learn about risky drinking behaviors and skills to moderate their drinking patterns. Each week, participants work through a lesson that is tied to a goal. Four of the eight week topics and guidance for specific behavior changes are included below. To review the full 8-week program please reach out to program support at Meliora Technology. Week

Reducing Drink Size

Week

Positive Thinking

Week

Stopping Binge Drinking A Good Support System Is Important

l What counts as one drink

l Tracking frequency

l How reducing drink size can help

l Avoiding triggers

l Practical tips

l Other steps that might help

Reducing Weekly Drinking Building Resilience

Week

Social Drinking Building Resilience

l Keeping a drinking journal

l Recognizing pressure

l Setting your goal

l Saying no politely, but effectively

l Taking steps to curb risky drinking

l Other strategies that work

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DEPRESSION This action plan helps participants understand, identify, and manage depression. They learn mood management, signs of depression, and sources of support. Each week, participants work through a lesson that is tied to a goal. Four of the eight week topics and guidance for specific behavior changes are included below. To review the full 8-week program please reach out to program support at Meliora Technology. Week

Depression Triggers

Week

Stories About Recurring Depression

Week

Dealing With Stress Relaxing Your Muscles

l Genes and brain chemicals

l Benefits

l Seasonal changes

l Quick ways to ease tension

l Relationships and life events

l How to check your stress level

Managing Your Attitude Using Your Inner Strengths

Week

Managing Your Time Stories About Depression Recovery

l Why attitude matters

l Making a doable to-do

l Which attitudes to alter

l Setting realistic deadlines

l How to change your attitude

l How to change your attitude

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STRESS MANAGEMENT This action plan helps participants understand how to better manage stress. They learn how to identify stressors and take control of stressful situations and feelings. Each week, participants work through a lesson that is tied to a goal. Four of the eight week topics and guidance for specific behavior changes are included below. To review the full 8-week program please reach out to program support at Meliora Technology. Week

Finding Your Stressors

Week

Changing Negative Thoughts

Week

Managing Your Time A Good Support System Is Important

l The source of stress

l Making new priorities

l How you respond

l Setting easier deadlines

l Tracking your responses

l Asking for support

Avoiding Stressors How Your Body Reacts to Stress

Week

Coping With Surroundings Relaxation Exercise: Deep Breathing

l Situations

l The benefits of coping

l People

l How to cope better externally

l Tasks

l How to cope better internally

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FINANCIAL WELLNESS This action plan is designed to improve participants’ financial health through awareness, education, and behavior change. They learn the skills they need to spend, save, and borrow wisely, while reducing stress about household finances. Each week, participants work through a lesson that is tied to a goal. Four of the eight week topics and guidance for specific behavior changes are included below. To review the full 8-week program please reach out to program support at Meliora Technology. Week

Week

Improving Cash Flow

Week

Reducing Healthcare Debt

l Calculate where money goes

l Making new priorities

l Plan how to spend less, earn more

l Ask insurer to increase payments

l Check progress

l Plan payments

Lowering Loan Payments

Week

Applying for a Credit Card

l Access credit records

l Check records

l Bargain for better terms

l Establish or improve credit

l Change loans

l Apply for appropriate card

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CONTACT Meliora Technology

Meliora Technology is the industry’s premier provider of technology solutions for workplace health management programs, including the development and implementation of customized, web based health management software. We also offer a wide range of tools and services that streamline the benefits administration process, including an online benefits enrollment and administration system, EDI data exchange, error resolution and more.

CORPORATE OFFICE 600 West 6th Street Suite 150 Fort Worth, Tx 76102 Phone 877 282 3044 Fax 877 667 2994 email: info@melioratech.com www. melioratech.com

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