Green Folder Stories

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What is a Green Folder Story? mber ring moments where a BCC Staff Me The Green Folder Stories are about sha ate a or did something unique to help cre life e's eon som on act imp an de ma has felt g others these moments is essential to inspirin special memory. The act of recording C's culture. and instilling the Simple Truth into BC

ressing ke Favorite Places" is our way of exp The Simple Truth: "Great People Ma ple philosophy. The concept of “Great Peo vice ser er mb me b’s Clu y ntr Cou ore Baltim pitality the crucial attitudes, values, and hos Make Favorite Places” encompasses ships It is about establishing genuine relation ideals we implement on a daily basis. ting on ple, listening to them, and truly connec peo of e car ing tak ers, mb me our h wit a personal level. makes Baltimore These collective experiences are what members but Country Club so special to not just our

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E E R F S I S S E N D N I K is not required oney m t a h t e iz s a h p m e t a h Stories t moment l u f t c a p im , e l b a r o m e to create a m

ms and One day following thunderstor cted the lighting, Justin and Mark inspe rty and pe West Course to survey the pro y back to the assess any damage. On the wa they noticed Grounds Maintenance facility, They grabbed a tree down on Jenifer Road. riate safety two chainsaws and the approp urned to the gear without hesitation and ret cer met them. road where a county police offi ar the tree Justin and Mark offered to cle cer's delight. from the road, much to the offi d and turned The officer then blocked the roa and Mark to on his lights, allowing Justin ng traffic safely remove the tree, permitti community. to proceed safely around the to help Justin and Mark's quick action showed that following the disruptive storm C and the they are invaluable assets to BC surrounding community! bin's were u L e h t t knew tha y and Brittany Jack's 24 birthda urger g Cb celebratin ever orders a BC e. nly À la Cart in s that he o e in en he d thday or filet wh to make Jack's bir ed She want tany coordinated rit made special. B stry who a p in ia oking with Lyd ealistic-lo im r ly e m e r rise h an ext ke to surp Lubin a c p u c r e burg The g dinner. in r u d h it w ved it! family lo

ed waitlist e r e w s n weaver’ event, a s The Lina o n a i P Dueling They for the quickly. s l l i f ld at they cou t event th a h t d ra bumme ooking were ext y were l e h t s r a nd for thei o d not atte o t n thing fu haron for some rsary. S e v i n n a ing son 55th wedd ith Madi w d e t s e requ the quickly anything s i e r e the f th em into h t to see i t i f ld do to work club cou able to s a w n o adis pen event. M this hap e k a m o tem ram t single s the diag a d e z i n orga ss to & Sharon ed by Je n g i s e d at card le with p u o c rose and e h greet t eling . The Du t n e v e e th ave o even g u d s o n a Pi cial le a spe p u o c e . h t hout out s y r a s r annive

ery person While the paper deliv snow, was unloading in thewa ey nted Melissa asked if thdr made something warm to eein, k, d had them a cup of coffing foan r when it ready and wait unloa ding. they were finished


Mr. Subin came to play golf with a member and showed up at Roland Park with his golf bag, read y to play his round at 8:30am. An upa let him know he was at the wron g location and gave him the correc t address. In communicating the ad dress she found out he was coming from New York. He took a train, then an Uber to Roland Park. Withou t hesitation she told him to hop in and she gave him a ride over to Five Farms.

A rat mo of dama ved into my car g dashboa e before decidinand created a lo rd. t g to die in my John wa s rat in m very helpful wh y car. He en I first differen t traps. helped me set u found the to find t H he point e also climbed p a couple of under m of entry y car . Once I re of my da alized that the Mike Sta shboard, he hel rat had died ins p find it a nton take my ca ed Mark Jones ide an nd clean r behind. up the m apart to try and d ess that was left There ar been wil e not many that ling to d o this fo would have r a co-wo rker.

Connor was in charge of hi Kary, for the weekend ans class koala named BCC for family dinner. T d he took him to specific dietary restrictihere were some Chef Shaun was kind en ons Kary had, so special share plate for though to make a with their special guest. e family to enjoy even thoughtful enough Chef Shaun was plateware and utensils mto get special just for Kary! After the ade of bamboo Chef was even gracious enmeal was over, the kiddos though the ki ough to invite This was a very special hightchen for a tour. weekend away from scho light of Kary’s was special for Chef Shau ol; and I think it n too! On June 20, Dave, who

works in the Bag Room, arrived at the Five Far ms campus to enjoy a nic of golf. When he pulled e round into the parking lot, he saw a member, Lou, dealing with a flat tir his car. Dave did not e on hesitate to step in and lend a hand, despite bei his day off. Dave assist ng there for a tee tim e on ed Lou in changing his tire, and helped him get and beyond, going out on his way. Dave went above of his way, when he cou ld've ignored this sit uation, and simply wen This left a positive imp t to golf. ression, not only on the club, but on Dave. Lou and appreciation. expressed his graciousn ess


A couple weeks ag o, a member shar ed an experience a cocktail bar duri he had at ng a trip to Arizo na /New Mexico. At he visited, they ha the bar d a luxardo/Fabb ri cherry foam, se cocktail. I was intr rved on the igued and told M r. B that BCC was challenge of re-cre up to the ating this unique foam. I started do research and quic ing some kly realized that I’ d need to leverage a subject matter ex th e team, pert on culinary so lutions & techniqu I approached Che es—so f Dan for his expe rtise, acumen, an He was able to off d insight. er three approach es to creating the After collaborating fo am. on the logistics, C hef Dan executed Fabbri juice, 3oz : 6oz lemon juice, egg w hites, and the kitc whipping siphon. he n’s The member love d it and it was the of my week gettin highlight g to consult and co llaborate with a co to make it happen lleague !

Mr. Cann o and noticn was warming up admired ed a flowering g at the range . him it wa He asked me w round cover he hat sP liked it ackera Aurea. H it was. I told house. K and hoped to fi e said he really n n often av owing that this n d some for his ail at some. I a able at retail I of ive plant is not what his sked where he fered to share wa ca by his ca r looked like and s parked and r for whe n he finis left him a flat hed his r ound. and saw they on Facebook, rm Fa ts ui Fr t on I follow Firs te distributi help facilita to s et ll pa r fo that we had were looking need. Knowing in e os th to ests s Maintenance of their harv at our Ground g in us t n’ re we we I reached out many pallets he agreed so d an m Ti by n it sterday, Mark facility, I ra at we had. Ye wh up ck pi em to with 120 and invited th their trailer ad lo to y da of his grateful took time out re extremely we ey th d an pallets, d of good quality e place instea so many in on up ck pi to and to be able up a few here town picking er ov l al n having to ru there.


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uck ld front this ye When we received ar. the truck all th e pl an ts inside suffered a horr ible fate and di ed. Telling this story to Jessic a over our lunc h meet and gree t, she mentioned she a had a clipping she would donate me. Not expectin to g her the very next day she dr opped off a beautiful replacement. My wife was so happ to see me walkin y g in with housep lant. That act kindness she sh of owed was really wonderful and I'm grateful for her act of kindness. was shipped duri

ng the wicked co

In November, we learned that Madden would not be able to attend the Santa Party because she is at risk for COVID due to having surgery for her lungs. The Welch’s sadly canc ed their reservation.elTo brighten their ho ay spirits, we stoppelid d by with Christmas cook s, a little stuffed Saie nt and reindeer toy, anda the big man hi self, Santa! She was m little star-struck buta su r excited that Santpe a came to visit her house so close to Christmas!

Mrs. Vane contacted Madison because she wa s no longer able to attend the Fall Planters Workshop due to her mother's illness and the time commitment to help her mother. Madison aske d Cathy if she would be wi lling to put together Mrs. Vane's planters so that th e Club could deliver them to her home at no charge. Casey overheard Madiso n speaking to Cathy and m entioned she lives nearby . Cathy put together the po tters and Casey delivered them to Mrs. Vane’s hom e.

Leighton’s family made a reservatio n at the Club to celebrate her birt hday. Abby reache d out to Vince to find out what thin gs Leighton links and Vince was fil with awesome idea led s. She likes sloths , Taylor Swift, and milkshakes. Jess de signed the most pe rfect Sloth/Taylor Swift mash up birt hday card for Leig ht on. The card alon with balloons and g flowers were left at the table to surpri the her. The card se was a huge succes s!


GOING THE EXT RA MILE Extraordinary Stories that go above and beyond expectations

A member asked Bryan to make him fireplace grates, he co uldn’t find exactly what he want ed because he needed specific sizes. Bryan bought the metal, cut it, welded it and the member was very happy.

ed that Brittany leraorn member, three yea gold g to Ryder was dein s and undergo aeryn. oAid by had tube surgut tobmy team reached o ations) to (communicet well soon design a g was truck card that eached out themed. Rfor some to pastry ice cream. homemadepicked up a And then Bear’ from the ‘Tilly the was all hand golf shop. Itas he arrived delivered surgery. home from

Kent learned that the Go etschius family was going to have to can cel their Aruba vacation due to COVID. To recognize this tough situation, Abby & Kent jumped into action, organizing a bunch of tropical gifts, drinks, flowers, etc . To make the Goetschius COVID quara ntine feel as much like Aruba as possi ble. Chris and the bar team also threw togeth er the Aruba Ariba cocktail, the welco ming drink of Aruba!


While working with Laur en for a cake order for M r. Gupta’s 40th birthday, Mrs. Gupt a mentioned the theme wa s Star Wars and that she would love to have it presented while they were at dinner on Saturday even ing. Lauren thought he de se rved a more memorable cake presentat ion than just any normal pr esentation. She spoke with Dominic and asked if he would be willing to help. She ordered a Storm Troo per costume and Domin ic dressed up for the presentation. The whole Gupta family thor oughly enjoyed the extra mile that went into the presentation. M rs. Gupta stopped me on her way ou t and said “My heart is SO full! You have no idea how special you all helped make his birthday! I can’t thank the BCC Team en ough!”

Mrs. Don ahoo con tacted Br cupcakes ittany to h for Tenley elp organ 's ize 3 rd birthday assisted in at the poo organizin l. Brittany g the cup birthday cakes and sash and purchased tiara for T a 3rd Jess, in co e n le y to wear. Fur mmunica t t h ions, desig ermore matched ned a car the merm d fo r Tenley th aid theme at mermaid , and Mad towel and is o n p r o vided a tattoos as further to a gift. Brit have Lydia t a n y went ev in pastry en similar to design he the merm r b ir t h day cake aid card.

Right before Game Night , learned that she would the Mrs. Dripps ha goodbye to her favorite pa ve to say Dripps was distressed calli l, Minnie. Mrs. we gladly canceled her reng the club and charge. A few weeks late servation at no to mail Mrs. Dripps a mixti r, we were able le painting of her dear Minni watercolor remembrance of her belo e to keep in ved pet.


Stephanie has been recovering fro m a serious illness and I stopped out to see her becaus e she wanted some advice to change her pots over to fall plants. Her health and mobility has deteriorated sig nificantly. I thought she could use a little pick-me-up, so in addition to the advice for her pots, I went back tod ay with a card from the grounds team and decorated her front porch and pots with pumpkins and gourds to bring her some cheer. It turned out to be good timing, because I was just finishing up as she was coming hom e from getting checked out after falling while try ing to get some exercise/PT. So she was feeling dis couraged by her setback but she was very gra teful for our kind gesture.

Greg Jones received an email from Mr. McCue. Mr. McCue was asking about a driving range mat for his backyard. Greg put Mr. McCue and me in an email so I could give him more information about the driving range mats I installed here at the club. He decided that the mats we have would be perfect for his backyard. Luckily for him, we had some extra mats from the project that we could sell him. When we discussed the details of when he could stop by a pickup the mat, he asked me if we had any extra golf ball range crates we used a couple of years ago. Unfortunately, we didn’t. They were all old and falling apart at the time, so they were tossed. I decided to make him one. I had the wood at home, and the tools. I didn’t tell him I was going to make it. Saturday morning, he was going to play golf. We decided that we would meet in the parking lot before his tee time to load up the mat. He was very happy to have a mat for his backyard finally, but when I pulled out the crate and told him I made it, he couldn’t believe it. He was thrilled!


Mr. M excitielledr walks into t grab a ha every Trivia he club stuff in ndful of BC Night to Night, Ab his pockets.C Mints to and wan by recognize One Trivia Mr. Miller ted to be abd this he could all of the BC le to give a custom desire. Abby C mints name an candy jar w ordered box of BCd ordered h ith his full smil C mints. Mr. im his own his gift. es when he r Miller was eceived

Garrett's hamster, Harry, passed away and Mrs. Flamholz posted a RIP on Instagram. The club had a cute ornament made in Harry's honor, to remember his short hamster life.

Kent, Abby, & Madison organized Wildlife Adventures to visit the Flamholz House for Avery who broke her arm and had four pins and a cast to repair. Avery had lost function in her dominant hand and was having a very difficult summer with limited activities to participate in. The family really appreciated the fun at home activity and the kids absolutely loved seeing the animals in their own home.


S L A I N O M I T S E T R E B MEM om our members Stories told fr

f the staff ing with one o en ev is th ed en p g of this week in thing that hap g en in ev az ay d am es u an ening. T y should know y family this ev lking to Brittan m ta d e I thought you re er o w o s fl id ly k u e inner. Th CC. Brittany tr we were istro having d B e it members at B et P e were telling her th ey at e Th . er g w in I d en ne an have on y this ev Declan, Caroli ems we should ing at as famil it av h at h e w er n w o e n w e io Dinner king her opin y standing ther as an e tt er ri w about our Fall B d e se an d to o d front door h fall colored fo t of kindness an knock on our ac a g in rd theming it wit az ea h am e w e. What an d evening at 6PM pany our them really above an y m ll co ea ac R the menu. This ! to d e re g o n ora ere all flo kes, of course to say but we w se el at with six cupca h w re su s. I am not even thoughtfulnes ia beyond! –Mar

speaking with er ft A . ly al ic ag with us er father tr to go to dinner d of ours lost h d n te ie fr an r w ea d d line an a I learned I had made on e and her husb h sh ic h if w ed C k Last Thursday C as B I ss rvation at worth unexpected lo a 7:00pm rese ever felt it was w ad o h h y her about her ll ad fu re e al er I w swered rvations layton and f us. Maison an o saw dinner rese r Friday night. C I u e fo m e ti th at r on th fo t e eek. A odating! Madis might be spac m e m er co th earlier in the w ac if d e se an sionate ave ake the call to n more compas e initiative to h ee th b k a chance to m e o av to h t so o al n e she could l so incredibly al reservation, sh e e er th w se e ea the phone and W . cr ey in rs. Tunn er t only did she ritten note to M all greatly appreciative for h w d is amazing! No an h a h it ed the table w cently recogniz took. We were re y d as la w g e n u cut flowers on sh yo in is adison the bullet e selfless act th rite Places”. M kend I read in o ee av F w e touched by th is ak Th M s. le es am. reat Peop s and kindn e her on our te exemplifies “G av ly thoughtfulnes h u tr to e n o at is n u ibit. ad rt orts. M ntinues to exh and we are fo b co lu n o C is y for her extra eff tr ad n M u o re ond natu to Baltimore C above and bey e th is a true asset f o e ar aw should be I thought you

Kent,

Respectfully, Gil


family e z t u a J e h t t nkins. ed tha The Club nletalyrnlost their family dAobgbJye& Kent had rece ize this difficult loss,enkins and To recogna beloved picture of J image into located vendor to 3D print the orial for the found a ke light-up desk mem te to Kent a keepsafamily. Mrs. Jautze wronk you SO very Jautze g her gratitude “Tha and/or had expressinall who signed the card and wonderful much to to do with this unique . He was the anything ly, truly appreciate itnd I miss him so gift. I tru ntire world a e e h t in g o d BEST ery single day.” much ev COVID me today. I got sick with know what Jessica did for to e lik ld wou you t ugh I tho was still hard the workout with her. It do to lly tua vir up wed Wednesday, and today I sho Anyway, I got a appreciate that quality). (I is she r ine tra of e the typ e by as always because that is to me on my porch. She cam was dropping off something she t tha m 30p 12: und aro et of her, text from her Stone Mill. This was so swe at got she t tha me for p dle sou n they feel and dropped off chicken noo have chicken noodle soup whe uld sho ne ryo eve t tha t workou and she said earlier in the d of her to think of me, to you, because it was so kin to it n tio men to ted wan sick. I just drop it off to me. go buy the soup, and then take time out of her day,

I thought you should know an amazing thing that happened this evening with one of the staff members at BCC. Brittany truly floored my family this evening. Sorry in the advance The racquets team was excited to lear for the lengthynemail but have that M rs.ILi was pregnant wit sa Hajj h hertofirset st ba the context. Tuesday eveby aft er m onths of trying. Mrs. Hajj has rece ntly al so piofckthis ning week Declan, Cared up ra cquets spor the team wanted to hono oline were at the Petitets and r herand racqI ue ts enthusiasm as w as their baby. The ell racquets team gift ed Mrs. Hajj som BCC Logo baby ite e ms as well as baby ne ce ss it ie s in a gift basket at one of he r final racquets le ssons.


“BCC keeps blowing me away and I cannot thank you enough for hiring such amazing people. Last night as I was walking up from the parking lot my shoe broke. There was no convincing a five and two year old

to circle home and everyone I messaged had already left their homes and could not bring me shoes. As I walked up to the party barefoot and flustered, Madison came to my rescue. I thought she might scrounge up a spare leftover something in the clubhouse but she went completely above and beyond and ran to Old Navy and bought me flip flops! I was able to safely maneuver the rides and enjoy the night in comfort because of her kindness.”

-Independence Day Celebration 2023

the baby finally After a long few days in labor y. bab a d ha ter gh dau my “A few weeks ago ner. e right to the club to grab din cam We . urs ho 36 for CU NI arrived. He ended up in the d the hospital e of us. I didn’t realize I still ha car k too ler Ty d an lle gri the d We sat at the bar in ed if everything was ok. We tol ask He of. are aw me de ma name tag on my shirt which he came with gh day. A few minutes later he rou a n bee d ha it t tha d an him about our grandson appreciated and I ate us. It was so lovely and so tul gra con to ne wi of s sse gla complimentary vice us as it relates to exemplary ser aze am to s ue tin con C BC . you wanted to share this with great!” o, the baby and mom are doing and how nice everyone is! Als

cial place for BCC continues to be such a spe amazing our family made more so by the endly face to staff! You are always such a fri nt on your our family and we always comme sionalism work ethic and absolute profes have with after every encounter that we and we you. You are so very thoughtful dness will never forget this act of kin extended by you and the Club. Please extend our gratitude to those who prepared this delicious meal and selected this beyond generous bottle of wine. We look forward to celebrating in person soon and thank you for putting a smile on our face after a long weekend!

I just wanted to say th ank you so much for the most beautiful flower arrangement. Thank you for thinking of me du ring my recovery. I turned a co rner today and I am now headed into the pool. First time out of the house in a week. Of course, the first pl ace to be our second home, BC C.


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Roland Park 4712 Club Road Baltimore, MD 21210

Five Farms 11500 Mays Chapel Road Lutherville, MD 21093 www.bcc1898.com | 410.889.4400


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